22 reviews with the most recent first, showing page 1 of 3.
I don't recommend anyone with kids or elders should join a glacier trip with a company named "GLACIER EXPLORERS" at Mt Cook, Lake Pukaki, New Zealand. (you can find this company from FB)
I joined the glacier trip with my kid on 8 Jan 2017. There was a rude bus driver named "Rochelle". This rude driver also work as a guide asked my kid to walk close to group. Rochelle even said if my kid cannot walk as fast as the group, I have to carry him on this rocky road which is very easy to trip over, she completely ignore client safety. Also, she said I only have 2 choices, 1) carry him; 2) go back to the bus and cannot join the tour. She only wanted the tour finish asap and she can finish off her duty.
I can't believe that the staff is that unprofessional and rude to client.
I definitely not recommend this trip and this company with such kind of staff with this attitude......
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I was blown away by the icebergs, we got to touch one and saw three carvings on the iceberg which was epic!
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Nice experience. Guides told a lot of good information, impressive to see the glacier-ice so close (ice-bergs in the lake) and we were lucky to see a part dropping into the lake.
Excellent - 2.5 hours, organised well and great experienced guide on boat.
Really impressive ! What a ride ! A unique experience in NZ ! Seeing those giants icebergs floating on the lake around you is unique and the colors are beautiful ! The staff is really knowledgeable about the glacier itself, lake and the icebergs !
Would highly recommend it !
Well organised, efficient, good guiding. Nice boat ride on the lake getting close to the icebergs. Unfortunately due to safety precautions, we had to stay a long way from the terminal face.
Really well organised trip and although you could walk to the glacier yourself and see it from a distance the guides on this trip made it super enjoyable and being able to get on the water and touch the icebergs was a treat. Wonderful photo opportunities and well worth the money.
Friendly, competent, safe, informative. Lovely restaurant at Old Mountaineers afterwards.