197 Rankers Reviews
We have just added some nice vehicles to our fleet for 2017/18. We are here to help you maximise your enjoyment. Enjoy New Zealand at your pace in a Sunrise Holidays vehicle. All our vehicles are certified self contained and well set up for freedom camping, they are all fitted with large solar panels. Browse our Motorhome and Camper Van rental options available from Auckland and Christchurch. Don't hesitate to ask us some questions we would love to hear from you.
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North Island ▷ Auckland Region ▷ Auckland
Showing 13 reviews of 194.
Sunrise Holidays Campervan Hire has selected this customer review to be pinned to the top of this page.
This review was selected by Nathan & Chieko Smith of Sunrise Holidays Campervan Hire on Tue 05 Mar, 2019.
Thank you for this amazing campervan experience! We are a small family of 3 and travelled with our 8 months year old baby for one month with the Sunrise Weka. The interior is beautifully made and there is all you need for travelling, cooking & relaxing in the evening. The overall customer service experience is very good and useful, which was also the reason why we choose you instead of going with a bigger company. It was more personal & local!
We also spent 2 nights at the Koha Campsite with Don, which was one of the highlights of our trip. The place is very peaceful and beautiful, and you can enjoy some good conversations with Don about organic planting and stories about his travels.
There is no publicity on the Campervans which make you feel very local :-)
We'll be back one day and can only recommend Sunrise Holidays to any visitors coming from abroad and looking for the real Kiwi experience!
Renting a campervan from Sunrise for my month in NZ was a great experience from start to finish!
They offered me a van that was just right for me at a price well below their competitors, and were friendly and helpful in the run up to my trip. They collected me from the airport, and picking up the campervan must only have taken 20 minutes or so. During the trip they were in touch to check all was well and to give me important travel updates, and I even stayed for free at their base near Picton where I got a free vehicle checkup. I'd been unlucky to have a puncture, which they changed for me and Nathan, the owner, even drove out to meet me to give me a replacement spare wheel - I was touched that he was so determined to make the effort! Returning the vehicle was very straightforward, and they were completely accommodating about the delays I encountered with the Picton ferry.
All in all, Sunrise went above and beyond to be helpful, friendly and accommodating at every turn and if I went back to NZ there's no one else I'd go to for a campervan. Thanks for all your hard work!
Access savings worth hundreds of $$ on Top Ranked NZ Accommodation and Activities for just $1 per day.
Geertje and Rein
We enjoyed "our" Sunrise campervan for six weeks. The freedom to be able to camp on the grid was an important reason to choose Sunrise. The personal contacts both during the preparation of our trip and during the period that we were in NZ were great! Certainly after a minor accident, Nathan provided excellent guidance. We would like to travel with Sunrise again.
Fredrik & Mattias
We rented a campervan with Sunrise Holidays for three weeks and are very satisfied! We had a lot of questions before the day of rental and Sarah responded to all of our questions very fast and was extremely helpful!
When picking up the van we received all instructions needed in a very good way.
During our rental we had an issue which Nathan at Sunrise Holidays solved very quickly.
The campervan had everything you needed, good storage, bed was very comfy and the shower was big! Returning the campervan was also very easy and Eddie who was there when we returned the campervan was very friendly and helpful and even drove us to the city where we had to go afterwards!
I highly recommend everyone to rent with Sunrise Holidays and next time we will go to New Zealand we will definitely book with them again without any doubt! The service is top class!
Million thanks to Nathan, Eddie and the rest of the team at Sunrise Holidays.
Kindest Regards Fredrik & Mattias
Voordat we aan onze reis naar Nieuw Zeeland begonnen hebben we nadrukkelijk gezocht naar een camperverhuurder die garant zou staan voor goede service en support. Direct al na de eerste mailuitwisseling was het contact met Sunrise prettig en persoonlijk. Zij gaven ons direct vertrouwen dat onze campertrip perfect in orde zou komen door o.a. veel goede adviezen die belangrijk zijn voordat je aan zo'n reis begint. Voor ons was het namelijk de eerste keer dat we met een camper op reis zouden gaan.
We kijken nu terug op een van de mooiste reiservaringen, mede door de goede support van Sunrise.
Onderweg hadden we een probleempje met de olie van de campervan. Nathan heeft direct actie ondernomen en kwam gelijk de dag erna zelf in een vervangende auto. Spontaan bood hij ons een lunch aan voor het ongemak.
De reparatie werd ondanks dat het zondag was gelijk bij een locale garage uitgevoerd waardoor we dezelfde dag weer met onze camper verder konden. Het was leuk dat het omruilen van de auto's bij het strand plaatsvond waar wij verbleven. Nathan nam de gelegenheid om nog even te zwemmen met z'n vader. Daarna heeft hij voor hij vertrok nog veel goede tips gegeven voor onze verdere reis.
Absoluut een dikke 10 voor Sunrise.
Thanks to the whole sunrise holidays family. We have had a wonderful and impressive holiday in New Zealand. From the beginning we#ve had the feeling that we trusted the right guys regarding the renting of a campervan. The support we have experienced was really good. As we have had a small technical problem in the beginning with our campervan Nathan has offered us another bigger campervan, free of charge of course. You can get in touch with the sunrise holiday team at any time and are going to get helpful answers immediately.
The campervans have a really good configuration with everything you need and even more, like the speed cruise control which helps a lot when you are driving more than 3500km, as we did. Due to the sunrise panels on the roof of the campervan we could easily enjoy the pleasure of free camping. All the campervans of Sunrise are in really good shape and not that old compared to the Campervans offered from the other renting companies.
We can definetly recommend sunrise holidays to everyone who wants to experience a great and wonderful time in New Zealand without worrying about the campervan at any time.
Thank you very much guys for making this vacation to one of the best we have ever had and probably will have. We really got the feeling that we were part of your family.
Cheers and best wishes from Germany,
Mareike and Marcel.
Sunrise Holidays gave my family an adventure and experience of a lifetime. We loved the camper, we fell in love with New Zealand and everybody at Sunrise Holidays took care of us along the way.
Everything was good!
A tip: We had to use our own telephons gps, so it should be much better if the camper had mobile roadband. We are very pleased with Natan, who helpt us with the fridge.
Due to a misunderstanding in the booking our familty stood without a campervan on arrival in NZ just a few days before Christmas, the ultimate high season of high seasons!
Numerous calls to most of rental companies in NZ without luck! Then I got in touch with Sunrise Holidays and within few hours our long time time planned holiday was possible despite the booking issue!
My guess is that their customer service is unmatched in NZ! Nathan and his team really made a difference for our family :-)
During a trip to New Zealand my girlfriend and I rented a campervan from Sunrise Holidays out of Christchurch. The experience was amazing and Sunrise had a lot to do with that. The owner Nathan picked us up from the airport in our campervan, gave us a run down of anything and everything we would need to know about the campervan, and had us practice driving with him. Nathan was extremely helpful, answered all of our questions, and made sure we were totally comfortable before leaving us. He even gave us a few tips on what to do while we were out exploring the South Island, and told us about a great weather forecasting site which definitely saved us from being stuck in rain a few times. The campervan itself was very clean and worked great. We had no issues with it whatsoever, definitely everything we expected and more. When the unfortunate time of our trip ended came, Nathan even came to our hotel in Christchurch to pick the campervan up from us.
Overall, Sunrise Holidays really makes you feel welcome and as part of their family, you can tell they put a lot of effort into the care and maintenance of their campervans and really care about each individual customer.
Great Team for a great holiday; all was perfect and on time. The Sunrise Team has been responsive, easy going and fully supporting us from the beginning to the end! The campervan was brand new (just 37000 km) and we drove for 4000 km without any problem. Thank you Friends, if there will be a next time in NZ, for sure it will be with you! Take care!
We are from GERMANY and did our trip in November 2018 for 32 days from Auckland to Christchurch with our Sunrise Holidays Campervan "Billy", which is a "Sunrise Piwakawaka 669" (2+1 Berth auto-trail Tribute 669 (Early 2018)").
-First- of all I have to say that this experience was incredible for us and Sunrise Holidays and our beloved "Billy" make it happen!! Thank yopu for this!!
-Second- All of the people (Nathan,Sarah,Ross,...) we have contact with were friendly and helpful. All question an worries were answered an solved quickly and to our happiness!
-Third- This was our first journey to New Zealand, in a Campervan and on the left side of the road so we were very excited, if everything would work well.
-Number4- The Pickup good but we did not have the right number to contact the Driver. So I have to make some calls but all the staff were calm and helpful. And with a little delay we got our pickup directly with our Campervan "Billy", unfortunately I can not remember the name of the girl who picked us up. But it was very nice! She take us away from the airport and after a few minutes we changed seats so I have to drive, the very first time! But it was great with here assistance!
-Number5- We make around 5800km´s and we got no problems with Billy, he was a reliable fellow!
-Number6- Everything was clean and tidy! Somedays later after the Campervan handover we checked that there were no showerhead and hose. This was no problem for us, I think when we checked it at the pickup-day, no problem. We did not need the shower, but the small toilet and sink were perfect for freedom-camping and scenic campground with only droptoilets and sandfly-attacks.
-Number7- For me it was difficult to empty the greywater-tank, but I think this was due to our little experiences with campers.
-Number8- The dimensions, the automatic transmission and the Cruise Control feature of Billy were perfect an comfortable and I would recommend this to everyone!..No.more.space.. :-(
The people are amazingly helpful! We were so lucky to rent our campervan through Sunrise Holiday. It was our first time camping in a campervan so as newbies, we had a couple of episodes, but Nathan, Ross and Sarah helped us in every way possible. When we were dropping off the van, Pania saw we had a lot of luggages, she then arranged a drop-off to our hotel which was huge help! Definitely recommend Sunrise Holiday to anyone who wants to have an amazing road trip in NZ!
We rented from NZ Sunrise Holidays, picked up and dropped off at Christchurch and the overall experience was great, we could not be more pleased!
This is the first time we drove a campervan and we rented a 4 Berth Takapu 720 for 16 days. We were not familiar with the campervan, so when the first time we tried to charge the power for the campervan at the power campsite and it was after 20.30 hours, we text Nathan for assistance and he responded Immediately. I would definitely say that their service both before and during the trip exceeded expectation.
We were lucky to get a brand new campervan and despite traveling in summer (end November to mid December), most of the days were still cold as it rained a lot but we were warm in the van due to the warm blankets and the heater. The double bed can be converted from the two sofas at the back of the van and it was so convenient and very comfortable. The double bed above the driver seat is comfortable but more suitable for people with smaller built or children. we did not use the third bed at the dining area, as the other two beds are good enough for family of 4. We were also provided with towels and the van is well equipped with all the cooking utensils, oven, stove top and microwave and my wife could not be more please as she can cook even when we parked at non-power sites as the van has the solar panel and gas tank and could take hot shower. We only needed to look for a power sites when we need to charge our laptop, camera or microwave. We had a safe and enjoyable journey and the campervan is great and powerful enough to bring us up many steep roads.
We like to thank Nathan, Sarah and Ross to make our 16 days trip in New Zealand a memorable experience!