Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Sunrise Holidays Campervan Hire.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Sunrise Holidays Campervan Hire

Valid Reviews

188 Valid Reviews

The Sunrise Holidays Campervan Hire experience has a total of 192 reviews. There are 188 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 188 valid reviews:

Rating Count Percentage
10/10 137
73%
9/10 34
18%
8/10 13
7%
7/10 2
1%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 0
0%

95.80% Average

The raw data average (mean) for all the Sunrise Holidays Campervan Hire valid reviews is 95.80% and is based on 188 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

31 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 188 valid reviews, the experience has 31 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 31 face-to-face reviews:

Rating Count Percentage
10/10 9
29%
9/10 13
42%
8/10 7
23%
7/10 1
3%
6/10 0
0%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.71% Average

The raw data average (mean) for all the Sunrise Holidays Campervan Hire face-to-face reviews is 88.71% and is based on 31 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

96.99%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Nicola 10/10 16 days 99.96 100%
Zena Eyles 9/10 46 days 99.66 100%
Kyle Canton 10/10 46 days 99.66 100%
alan chan 10/10 47 days 99.65 100%
Mark Lechner 10/10 76 days 99.08 99%
Robin Lam 10/10 76 days 99.08 99%
stephen richard 8/10 76 days 99.08 99%
ian kennedy 10/10 77 days 99.06 99%
Jeremy Bennett 10/10 77 days 99.06 99%
Anthony Carroll 9/10 77 days 99.06 99%
Caroline Frank 10/10 77 days 99.06 99%
Marcus Berndt 9/10 77 days 99.06 99%
Tadhg and Ciara 10/10 108 days 98.15 98%
Annette Gordon 10/10 137 days 97.03 97%
Liz 10/10 168 days 95.53 96%
Jon Rush 10/10 169 days 95.47 95%
Michael Grozdanovski 10/10 260 days 89.29 89%
Frank Turner 10/10 290 days 86.67 87%
Corinne Veyssiere 10/10 290 days 86.67 87%
Max Mayer-Aull 10/10 321 days 83.67 84%
Millie Benbow 10/10 321 days 83.67 84%
Shelley Sims 10/10 322 days 83.57 83%
Kelvin Lim 10/10 322 days 83.57 83%
Jennifer Pardee 10/10 349 days 80.7 81%
Rodney Tillyer 10/10 349 days 80.7 81%
Graham Johnstone 9/10 349 days 80.7 81%
Katrine Djernes 10/10 380 days 77.12 77%
Lukas Heim 10/10 380 days 77.12 77%
John Graham 7/10 380 days 77.12 77%
Pam Fairbanks 10/10 380 days 77.12 77%
Jen Hack 10/10 381 days 77.0 77%
Janneke van Krieken 10/10 441 days true 83.02 83%
Courtney Frew 10/10 441 days 69.18 69%
Arkaitz Garcia Herrera 8/10 441 days 69.18 69%
Sophie DESTANNES 10/10 441 days 69.18 69%
Thomas Nauer 10/10 441 days 69.18 69%
Lynne Mansell 10/10 441 days 69.18 69%
Bill Shelton 10/10 441 days 69.18 69%
Angela McDade 10/10 441 days 69.18 69%
Ieltxu Lauzirika 10/10 472 days 64.7 64%
Roger Miller 9/10 472 days 64.7 64%
Les Pick 9/10 502 days 60.07 60%
Tim Trenwith 10/10 533 days 54.98 55%
Joël Monin 10/10 625 days 40.0 40%
Daniella Marlow 10/10 625 days 40.0 40%
Alexandre Martin 9/10 652 days 36.1 36%
Jason Morehouse 10/10 655 days 35.68 35%
Annelie Peters 10/10 655 days 35.68 35%
Olly 10/10 655 days 35.68 35%
Kay Simpkin 9/10 659 days true 42.15 42%
Patrick Meyer 10/10 669 days true 40.51 40%
Rolf Anton 10/10 686 days 31.51 31%
Jeremy Bennett 10/10 686 days 31.51 31%
R Brandsma 9/10 701 days true 35.52 35%
Alfredo Talin 10/10 714 days 28.0 28%
Karin Martin 10/10 714 days 28.0 28%
Magnus Bell 10/10 745 days 24.41 24%
Carlos Ciller 10/10 745 days 24.41 24%
Jochen vA 10/10 745 days 24.41 24%
David Bryant 10/10 745 days 24.41 24%
Steven Casburn 10/10 745 days 24.41 24%
Jolien 9/10 766 days true 26.58 26%
Mark Thompson 10/10 776 days 21.13 21%
Matt Petrie 10/10 776 days 21.13 21%
roni naiss 10/10 806 days 18.23 18%
Harin Kerai 10/10 806 days 18.23 18%
Gary Smith 10/10 806 days 18.23 18%
Bev Rankin 9/10 837 days 15.55 15%
Martyn Hancock 8/10 837 days 15.55 15%
Vincent Clausen 10/10 837 days 15.55 15%
Margaret Sheffield 10/10 837 days 15.55 15%
Mark Fuller 10/10 867 days 13.24 13%
Brett E 10/10 929 days 9.37 9%
Vicki Shepherd 2/10 990 days 5.94 5%
Bjoern Zwiebelberg 10/10 1020 days 5.89 5%
Pierre FALCONETTI 10/10 1020 days 5.89 5%
Phil Townsend 9/10 1020 days 5.89 5%
Lynne Dyck 10/10 1020 days 5.89 5%
Rakcent Wong 10/10 1051 days 5.31 5%
Trevor Beselt 10/10 1051 days 5.31 5%
Martin Goodman 10/10 1080 days 5.04 4%
Steve Paddison 10/10 1080 days 5.04 4%
Kathleen Brown 10/10 1080 days 5.04 4%
Howard Geer 10/10 1081 days 5.03 4%
Alison Gourlay 10/10 1081 days 5.03 4%
Jennifer Ings 10/10 1111 days 4.98 4%
Lynda Coote 8/10 1111 days 4.98 4%
Thomas and leonie 10/10 1111 days 4.98 4%
Ben Thompson 10/10 1111 days 4.98 4%
Ian MacDougall 10/10 1111 days 4.98 4%
paolo battistoni 10/10 1112 days 4.98 4%
thinus van niekerk 9/10 1143 days 4.93 4%
Joanna Stephens 10/10 1143 days 4.93 4%
Rachel Purchase 10/10 1172 days 4.89 4%
Mark Walton 9/10 1172 days 4.89 4%
William Wighton 10/10 1172 days 4.89 4%
Renee Willhuber 10/10 1173 days 4.89 4%
Jean-Marie Versaud 8/10 1173 days 4.89 4%
Luis . 10/10 1203 days 4.85 4%
mtn mtn 10/10 1233 days 4.81 4%
Mike Spiro 10/10 1233 days 4.81 4%
Margaret Kajewski 10/10 1264 days 4.77 4%
tim downing 10/10 1325 days 4.68 4%
Katherine Easterling 10/10 1357 days 4.64 4%
ruben dam 10/10 1357 days 4.64 4%
Barbara Clarke 10/10 1417 days 4.56 4%
francesco bombelli 10/10 1445 days 4.52 4%
Katy Kirby 10/10 1445 days 4.52 4%
Simon von Heugel 10/10 1476 days 4.48 4%
Mikael Hedstrom 10/10 1476 days 4.48 4%
Raz Shapira-Fainburg 10/10 1476 days 4.48 4%
Chris Heaton 10/10 1811 days 4.02 3%
rachandjohn 10/10 1842 days 3.98 3%
Steven Kopstein 10/10 1842 days 3.98 3%
Kelly Hunter 10/10 1842 days 3.98 3%
Jackie Pearson 10/10 1873 days 3.93 3%
Craig 9/10 1903 days 3.89 3%
Maree Dunlop 10/10 1995 days 3.77 3%
Graeme32 10/10 2087 days 3.64 3%
Travellor 10/10 2087 days 3.64 3%
hannahlornsen 10/10 2176 days 3.52 3%
David Law 10/10 2207 days 3.48 3%
David and Sally Wallis 8/10 2229 days true 4.14 4%
millview 10/10 2238 days 3.43 3%
johannesivarsson 10/10 2238 days 3.43 3%
Kleiner 10/10 2238 days 3.43 3%
obyrnej 10/10 2238 days 3.43 3%
Kristina Mårtensson 9/10 2238 days 3.43 3%
clarea 10/10 2268 days 3.39 3%
peteandviv 10/10 2268 days 3.39 3%
TheVons 10/10 2299 days 3.35 3%
Siggy0603 10/10 2421 days 3.18 3%
stacey 10/10 2421 days 3.18 3%
klinehan 10/10 2452 days 3.14 3%
Martin_Sonia 10/10 2452 days 3.14 3%
joelhwa 10/10 2482 days 3.1 2%
PandWBr 10/10 2513 days 3.06 2%
Webb & Muckelt 9/10 2522 days true 3.65 3%
Judith Midgley 8/10 2525 days true 3.65 3%
Michelle 10/10 2542 days 3.02 2%
TonyB 10/10 2542 days 3.02 2%
KandJ 10/10 2573 days 2.98 2%
susanmountford 9/10 2573 days 2.98 2%
Bjarne 10/10 2573 days 2.98 2%
cerlermsw 10/10 2573 days 2.98 2%
DaveHarris 9/10 2604 days 2.93 2%
Jimmer84 10/10 2604 days 2.93 2%
darktower 10/10 2604 days 2.93 2%
acharlesedwards 9/10 2634 days 2.89 2%
Caragh 10/10 2665 days 2.85 2%
stuart01 10/10 2695 days 2.81 2%
TomandDave 10/10 2695 days 2.81 2%
robpthomas 10/10 2695 days 2.81 2%
markearl 9/10 2695 days 2.81 2%
Katy Johnson 8/10 2854 days true 3.11 2%
Julie 9/10 2861 days true 3.1 2%
Matt Haneline 8/10 2867 days true 3.09 2%
Bette Eh 10/10 2868 days true 3.09 2%
Mark Leeuwenburgh 9/10 2884 days true 3.06 2%
Andrew Koster 9/10 2892 days true 3.05 2%
Becky Foley 10/10 2893 days true 3.04 2%
ian1 10/10 2907 days 2.52 2%
geoffreyandjean 9/10 2907 days 2.52 2%
fogartyh 10/10 2938 days 2.48 2%
Nature_love 8/10 2938 days 2.48 2%
BrianHart6 10/10 2969 days 2.43 2%
donpursche 9/10 3030 days 2.35 2%
martinveysey 10/10 3183 days 2.14 2%
dylan212 10/10 3244 days 2.06 1%
Marge Steve 9/10 3253 days true 2.45 2%
Don and Barb 8/10 3265 days true 2.43 2%
Jen Rick 10/10 3268 days true 2.43 2%
Nigel Petrie 10/10 3357 days true 2.28 2%
alanvn 9/10 3447 days true 2.13 2%
Jules77 10/10 3456 days 1.77 1%
LowerD 9/10 3572 days true 1.93 1%
JanL 9/10 3578 days true 1.92 1%
erikc 9/10 3578 days true 1.92 1%
keeble 7/10 3578 days true 1.92 1%
KuzakUSA 8/10 3582 days true 1.91 1%
GregL 9/10 3597 days 1.57 1%
Philip 10/10 3627 days true 1.84 1%
Melinda 9/10 3662 days true 1.78 1%
Andrew 5/10 3768 days true 1.61 1%
ranker_46 10/10 4180 days true 0.93 0%
qofd 9/10 4279 days 0.64 0%
noname 8/10 4343 days true 0.66 0%
Louise 10/10 4358 days true 0.64 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Sunrise Holidays Campervan Hire experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.06% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Sunrise Holidays Campervan Hire experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Sunrise Holidays Campervan Hire experience has been adjusted for 3 days. Adjustments are according to the following table.

Days Adjustment
0 -0.00%
1 -0.02%
2 -0.04%
3 -0.06%
4 -0.08%
5 -0.10%
6 -0.12%

Final Ranking Score

97%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.