Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Sunrise Holidays Campervan Hire.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Sunrise Holidays Campervan Hire

Valid Reviews

195 Valid Reviews

The Sunrise Holidays Campervan Hire experience has a total of 201 reviews. There are 195 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 195 valid reviews:

Rating Count Percentage
10/10 144
74%
9/10 34
17%
8/10 13
7%
7/10 2
1%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 0
0%

95.95% Average

The raw data average (mean) for all the Sunrise Holidays Campervan Hire valid reviews is 95.95% and is based on 195 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

31 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 195 valid reviews, the experience has 31 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 31 face-to-face reviews:

Rating Count Percentage
10/10 9
29%
9/10 13
42%
8/10 7
23%
7/10 1
3%
6/10 0
0%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.71% Average

The raw data average (mean) for all the Sunrise Holidays Campervan Hire face-to-face reviews is 88.71% and is based on 31 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

97.40%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Bengt Pehrson 10/10 46 days 99.66 100%
Andrew Sanis 10/10 46 days 99.66 100%
Marcel 10/10 46 days 99.66 100%
Hans Stam 10/10 46 days 99.66 100%
Fredrik & Mattias 10/10 46 days 99.66 100%
Nicola 10/10 77 days 99.06 99%
MortenHaek 10/10 77 days 99.06 99%
Zena Eyles 9/10 108 days 98.15 98%
Kyle Canton 10/10 108 days 98.15 98%
alan chan 10/10 108 days 98.15 98%
Mark Lechner 10/10 138 days 96.98 97%
Robin Lam 10/10 138 days 96.98 97%
stephen richard 8/10 138 days 96.98 97%
ian kennedy 10/10 138 days 96.98 97%
Jeremy Bennett 10/10 138 days 96.98 97%
Anthony Carroll 9/10 138 days 96.98 97%
Caroline Frank 10/10 138 days 96.98 97%
Marcus Berndt 9/10 138 days 96.98 97%
Tadhg and Ciara 10/10 169 days 95.47 96%
Annette Gordon 10/10 199 days 93.72 94%
Chris Mitts 10/10 199 days 93.72 94%
Liz 10/10 230 days 91.62 92%
Jon Rush 10/10 230 days 91.62 92%
Michael Grozdanovski 10/10 322 days 83.57 84%
Frank Turner 10/10 352 days 80.37 81%
Corinne Veyssiere 10/10 352 days 80.37 81%
Max Mayer-Aull 10/10 383 days 76.76 77%
Millie Benbow 10/10 383 days 76.76 77%
Shelley Sims 10/10 383 days 76.76 77%
Kelvin Lim 10/10 383 days 76.76 77%
Jennifer Pardee 10/10 411 days 73.23 73%
Rodney Tillyer 10/10 411 days 73.23 73%
Graham Johnstone 9/10 411 days 73.23 73%
Katrine Djernes 10/10 442 days 69.04 69%
Lukas Heim 10/10 442 days 69.04 69%
John Graham 7/10 442 days 69.04 69%
Pam Fairbanks 10/10 442 days 69.04 69%
Jen Hack 10/10 442 days 69.04 69%
Janneke van Krieken 10/10 502 days true 72.08 72%
Courtney Frew 10/10 503 days 59.91 60%
Arkaitz Garcia Herrera 8/10 503 days 59.91 60%
Sophie DESTANNES 10/10 503 days 59.91 60%
Thomas Nauer 10/10 503 days 59.91 60%
Lynne Mansell 10/10 503 days 59.91 60%
Bill Shelton 10/10 503 days 59.91 60%
Angela McDade 10/10 503 days 59.91 60%
Ieltxu Lauzirika 10/10 534 days 54.81 55%
Roger Miller 9/10 534 days 54.81 55%
Les Pick 9/10 564 days 49.68 50%
Tim Trenwith 10/10 595 days 44.62 44%
Joël Monin 10/10 687 days 31.38 31%
Daniella Marlow 10/10 687 days 31.38 31%
Alexandre Martin 9/10 713 days 28.12 28%
Jason Morehouse 10/10 717 days 27.64 27%
Annelie Peters 10/10 717 days 27.64 27%
Olly 10/10 717 days 27.64 27%
Kay Simpkin 9/10 720 days true 32.74 32%
Patrick Meyer 10/10 730 days true 31.33 31%
Rolf Anton 10/10 748 days 24.08 24%
Jeremy Bennett 10/10 748 days 24.08 24%
R Brandsma 9/10 762 days true 27.09 27%
Alfredo Talin 10/10 776 days 21.13 21%
Karin Martin 10/10 776 days 21.13 21%
Magnus Bell 10/10 807 days 18.14 18%
Carlos Ciller 10/10 807 days 18.14 18%
Jochen vA 10/10 807 days 18.14 18%
David Bryant 10/10 807 days 18.14 18%
Steven Casburn 10/10 807 days 18.14 18%
Jolien 9/10 827 days true 19.66 19%
Mark Thompson 10/10 838 days 15.47 15%
Matt Petrie 10/10 838 days 15.47 15%
roni naiss 10/10 868 days 13.17 13%
Harin Kerai 10/10 868 days 13.17 13%
Gary Smith 10/10 868 days 13.17 13%
Bev Rankin 9/10 899 days 11.09 11%
Martyn Hancock 8/10 899 days 11.09 11%
Vincent Clausen 10/10 899 days 11.09 11%
Margaret Sheffield 10/10 899 days 11.09 11%
Mark Fuller 10/10 929 days 9.37 9%
Brett E 10/10 991 days 6.71 6%
Vicki Shepherd 2/10 1052 days 4.66 4%
Bjoern Zwiebelberg 10/10 1082 days 5.03 5%
Pierre FALCONETTI 10/10 1082 days 5.03 5%
Phil Townsend 9/10 1082 days 5.03 5%
Lynne Dyck 10/10 1082 days 5.03 5%
Rakcent Wong 10/10 1113 days 4.98 4%
Trevor Beselt 10/10 1113 days 4.98 4%
Martin Goodman 10/10 1142 days 4.94 4%
Steve Paddison 10/10 1142 days 4.94 4%
Kathleen Brown 10/10 1142 days 4.94 4%
Howard Geer 10/10 1142 days 4.94 4%
Alison Gourlay 10/10 1142 days 4.94 4%
Jennifer Ings 10/10 1173 days 4.89 4%
Lynda Coote 8/10 1173 days 4.89 4%
Thomas and leonie 10/10 1173 days 4.89 4%
Ben Thompson 10/10 1173 days 4.89 4%
Ian MacDougall 10/10 1173 days 4.89 4%
paolo battistoni 10/10 1173 days 4.89 4%
thinus van niekerk 9/10 1204 days 4.85 4%
Joanna Stephens 10/10 1204 days 4.85 4%
Rachel Purchase 10/10 1234 days 4.81 4%
Mark Walton 9/10 1234 days 4.81 4%
William Wighton 10/10 1234 days 4.81 4%
Renee Willhuber 10/10 1234 days 4.81 4%
Jean-Marie Versaud 8/10 1234 days 4.81 4%
Luis . 10/10 1265 days 4.77 4%
mtn mtn 10/10 1295 days 4.73 4%
Mike Spiro 10/10 1295 days 4.73 4%
Margaret Kajewski 10/10 1326 days 4.68 4%
tim downing 10/10 1387 days 4.6 4%
Katherine Easterling 10/10 1418 days 4.56 4%
ruben dam 10/10 1418 days 4.56 4%
Barbara Clarke 10/10 1479 days 4.47 4%
francesco bombelli 10/10 1507 days 4.44 4%
Katy Kirby 10/10 1507 days 4.44 4%
Simon von Heugel 10/10 1538 days 4.39 4%
Mikael Hedstrom 10/10 1538 days 4.39 4%
Raz Shapira-Fainburg 10/10 1538 days 4.39 4%
Chris Heaton 10/10 1872 days 3.94 3%
rachandjohn 10/10 1903 days 3.89 3%
Steven Kopstein 10/10 1903 days 3.89 3%
Kelly Hunter 10/10 1903 days 3.89 3%
Jackie Pearson 10/10 1934 days 3.85 3%
Craig 9/10 1964 days 3.81 3%
Maree Dunlop 10/10 2056 days 3.68 3%
Graeme32 10/10 2148 days 3.56 3%
Travellor 10/10 2148 days 3.56 3%
hannahlornsen 10/10 2237 days 3.44 3%
David Law 10/10 2268 days 3.39 3%
David and Sally Wallis 8/10 2290 days true 4.04 4%
millview 10/10 2299 days 3.35 3%
johannesivarsson 10/10 2299 days 3.35 3%
Kleiner 10/10 2299 days 3.35 3%
obyrnej 10/10 2299 days 3.35 3%
Kristina Mårtensson 9/10 2299 days 3.35 3%
clarea 10/10 2329 days 3.31 3%
peteandviv 10/10 2329 days 3.31 3%
TheVons 10/10 2360 days 3.27 3%
Siggy0603 10/10 2482 days 3.1 3%
stacey 10/10 2482 days 3.1 3%
klinehan 10/10 2513 days 3.06 3%
Martin_Sonia 10/10 2513 days 3.06 3%
joelhwa 10/10 2543 days 3.02 3%
PandWBr 10/10 2574 days 2.97 2%
Webb & Muckelt 9/10 2583 days true 3.55 3%
Judith Midgley 8/10 2586 days true 3.55 3%
Michelle 10/10 2603 days 2.93 2%
TonyB 10/10 2603 days 2.93 2%
KandJ 10/10 2634 days 2.89 2%
susanmountford 9/10 2634 days 2.89 2%
Bjarne 10/10 2634 days 2.89 2%
cerlermsw 10/10 2634 days 2.89 2%
DaveHarris 9/10 2665 days 2.85 2%
Jimmer84 10/10 2665 days 2.85 2%
darktower 10/10 2665 days 2.85 2%
acharlesedwards 9/10 2695 days 2.81 2%
Caragh 10/10 2726 days 2.77 2%
stuart01 10/10 2756 days 2.72 2%
TomandDave 10/10 2756 days 2.72 2%
robpthomas 10/10 2756 days 2.72 2%
markearl 9/10 2756 days 2.72 2%
Katy Johnson 8/10 2915 days true 3.01 2%
Julie 9/10 2922 days true 3.0 2%
Matt Haneline 8/10 2928 days true 2.99 2%
Bette Eh 10/10 2929 days true 2.99 2%
Mark Leeuwenburgh 9/10 2945 days true 2.96 2%
Andrew Koster 9/10 2953 days true 2.95 2%
Becky Foley 10/10 2954 days true 2.94 2%
ian1 10/10 2968 days 2.43 2%
geoffreyandjean 9/10 2968 days 2.43 2%
fogartyh 10/10 2999 days 2.39 2%
Nature_love 8/10 2999 days 2.39 2%
BrianHart6 10/10 3030 days 2.35 2%
donpursche 9/10 3091 days 2.27 2%
martinveysey 10/10 3244 days 2.06 2%
dylan212 10/10 3305 days 1.97 1%
Marge Steve 9/10 3314 days true 2.35 2%
Don and Barb 8/10 3326 days true 2.33 2%
Jen Rick 10/10 3329 days true 2.33 2%
Nigel Petrie 10/10 3418 days true 2.18 2%
alanvn 9/10 3508 days true 2.03 2%
Jules77 10/10 3517 days 1.68 1%
LowerD 9/10 3633 days true 1.83 1%
JanL 9/10 3639 days true 1.82 1%
erikc 9/10 3639 days true 1.82 1%
keeble 7/10 3639 days true 1.82 1%
KuzakUSA 8/10 3643 days true 1.81 1%
GregL 9/10 3658 days 1.49 1%
Philip 10/10 3688 days true 1.74 1%
Melinda 9/10 3724 days true 1.68 1%
Andrew 5/10 3829 days true 1.51 1%
ranker_46 10/10 4241 days true 0.83 0%
qofd 9/10 4340 days 0.55 0%
noname 8/10 4404 days true 0.56 0%
Louise 10/10 4419 days true 0.54 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Sunrise Holidays Campervan Hire experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.04% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Sunrise Holidays Campervan Hire experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Sunrise Holidays Campervan Hire experience has been adjusted for 2 days. Adjustments are according to the following table.

Days Adjustment
0 -0.00%
1 -0.02%
2 -0.04%
3 -0.06%
4 -0.08%
5 -0.10%

Final Ranking Score

97%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

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