Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Sunrise Holidays.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Sunrise Holidays
Valid Reviews
220 Valid Reviews
The Sunrise Holidays experience has a total of 227 reviews. There are 220 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 220 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 164 |
|
75% |
| 9/10 | 39 |
|
18% |
| 8/10 | 13 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
96.18% Average
The raw data average (mean) for all the Sunrise Holidays valid reviews is 96.18% and is based on 220 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
31 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 220 valid reviews, the experience has 31 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 31 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 9 |
|
29% |
| 9/10 | 13 |
|
42% |
| 8/10 | 7 |
|
23% |
| 7/10 | 1 |
|
3% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
3% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.71% Average
The raw data average (mean) for all the Sunrise Holidays face-to-face reviews is 88.71% and is based on 31 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
97.77%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Fontaine Josiane | 10/10 | 28 days | 99.88 | 100% | |
| Ugo Nourry | 10/10 | 59 days | 99.45 | 100% | |
| Marija Kurtin | 10/10 | 59 days | 99.45 | 100% | |
| Daniel Madden | 10/10 | 59 days | 99.45 | 100% | |
| Daniel Benjamin | 10/10 | 90 days | 98.72 | 99% | |
| pete wardlow | 10/10 | 90 days | 98.72 | 99% | |
| Megan Wong | 9/10 | 90 days | 98.72 | 99% | |
| Adrian Pett | 9/10 | 90 days | 98.72 | 99% | |
| James Leech | 10/10 | 90 days | 98.72 | 99% | |
| Kellie Wallace | 10/10 | 90 days | 98.72 | 99% | |
| Peter Worsey | 9/10 | 120 days | 97.72 | 98% | |
| Nick Richards | 10/10 | 120 days | 97.72 | 98% | |
| Julie Morin | 10/10 | 120 days | 97.72 | 98% | |
| Lanny T | 9/10 | 151 days | 96.39 | 97% | |
| Alexandra Zobel-Brown | 10/10 | 151 days | 96.39 | 97% | |
| Lil and Rob | 9/10 | 151 days | 96.39 | 97% | |
| Andrew Hammond | 10/10 | 181 days | 94.81 | 95% | |
| Paul | 10/10 | 273 days | 88.19 | 88% | |
| Martha Duszynska | 10/10 | 334 days | 82.32 | 82% | |
| John B | 10/10 | 365 days | 78.89 | 79% | |
| Dieter Stein | 10/10 | 365 days | 78.89 | 79% | |
| charlie | 10/10 | 365 days | 78.89 | 79% | |
| Bengt Pehrson | 10/10 | 393 days | 75.53 | 76% | |
| Andrew Sanis | 10/10 | 393 days | 75.53 | 76% | |
| Marcel | 10/10 | 393 days | 75.53 | 76% | |
| Hans Stam | 10/10 | 393 days | 75.53 | 76% | |
| Fredrik & Mattias | 10/10 | 393 days | 75.53 | 76% | |
| Geertje and Rein | 10/10 | 393 days | 75.53 | 76% | |
| Nicola | 10/10 | 424 days | 71.51 | 72% | |
| MortenHaek | 10/10 | 424 days | 71.51 | 72% | |
| dino Sikkel | 10/10 | 424 days | 71.51 | 72% | |
| Zena Eyles | 9/10 | 455 days | 67.19 | 67% | |
| Kyle Canton | 10/10 | 455 days | 67.19 | 67% | |
| alan chan | 10/10 | 455 days | 67.19 | 67% | |
| Mark Lechner | 10/10 | 485 days | 62.73 | 63% | |
| Robin Lam | 10/10 | 485 days | 62.73 | 63% | |
| stephen richard | 8/10 | 485 days | 59.59 | 60% | |
| ian kennedy | 10/10 | 485 days | 62.73 | 63% | |
| Jeremy Bennett | 10/10 | 485 days | 62.73 | 63% | |
| Anthony Carroll | 9/10 | 485 days | 62.73 | 63% | |
| Caroline Frank | 10/10 | 485 days | 62.73 | 63% | |
| Marcus Berndt | 9/10 | 485 days | 62.73 | 63% | |
| Tadhg and Ciara | 10/10 | 516 days | 57.81 | 58% | |
| Annette Gordon | 10/10 | 546 days | 52.76 | 53% | |
| Chris Mitts | 10/10 | 546 days | 52.76 | 53% | |
| Nikki Van de Scheur | 10/10 | 546 days | 52.76 | 53% | |
| Liz | 10/10 | 577 days | 47.52 | 48% | |
| Jon Rush | 10/10 | 577 days | 47.52 | 48% | |
| Michael Grozdanovski | 10/10 | 669 days | 33.76 | 34% | |
| Frank Turner | 10/10 | 699 days | 29.85 | 30% | |
| Corinne Veyssiere | 10/10 | 699 days | 29.85 | 30% | |
| Max Mayer-Aull | 10/10 | 730 days | 26.11 | 26% | |
| Millie Benbow | 10/10 | 730 days | 26.11 | 26% | |
| Shelley Sims | 10/10 | 730 days | 26.11 | 26% | |
| Kelvin Lim | 10/10 | 730 days | 26.11 | 26% | |
| Jennifer Pardee | 10/10 | 758 days | 23.0 | 23% | |
| Rodney Tillyer | 10/10 | 758 days | 23.0 | 23% | |
| Graham Johnstone | 9/10 | 758 days | 23.0 | 23% | |
| Katrine Djernes | 10/10 | 789 days | 19.84 | 20% | |
| Lukas Heim | 10/10 | 789 days | 19.84 | 20% | |
| John Graham | 7/10 | 789 days | 18.05 | 18% | |
| Pam Fairbanks | 10/10 | 789 days | 19.84 | 20% | |
| Jen Hack | 10/10 | 789 days | 19.84 | 20% | |
| Janneke van Krieken | 10/10 | 849 days |  |
14.59 | 15% |
| Courtney Frew | 10/10 | 850 days | 14.51 | 15% | |
| Arkaitz Garcia Herrera | 8/10 | 850 days | 13.79 | 14% | |
| Sophie DESTANNES | 10/10 | 850 days | 14.51 | 15% | |
| Thomas Nauer | 10/10 | 850 days | 14.51 | 15% | |
| Lynne Mansell | 10/10 | 850 days | 14.51 | 15% | |
| Bill Shelton | 10/10 | 850 days | 14.51 | 15% | |
| Angela McDade | 10/10 | 850 days | 14.51 | 15% | |
| Ieltxu Lauzirika | 10/10 | 881 days | 12.26 | 12% | |
| Roger Miller | 9/10 | 881 days | 12.26 | 12% | |
| Les Pick | 9/10 | 911 days | 10.36 | 10% | |
| Tim Trenwith | 10/10 | 942 days | 8.71 | 9% | |
| Joël Monin | 10/10 | 1034 days | 5.59 | 6% | |
| Daniella Marlow | 10/10 | 1034 days | 5.59 | 6% | |
| Alexandre Martin | 9/10 | 1060 days | 5.19 | 5% | |
| Jason Morehouse | 10/10 | 1064 days | 5.15 | 5% | |
| Annelie Peters | 10/10 | 1064 days | 5.15 | 5% | |
| Olly | 10/10 | 1064 days | 5.15 | 5% | |
| Kay Simpkin | 9/10 | 1067 days | |
5.12 | 5% |
| Patrick Meyer | 10/10 | 1077 days | |
5.05 | 5% |
| Rolf Anton | 10/10 | 1095 days | 5.0 | 5% | |
| Jeremy Bennett | 10/10 | 1095 days | 5.0 | 5% | |
| R Brandsma | 9/10 | 1109 days | |
4.97 | 5% |
| Alfredo Talin | 10/10 | 1123 days | 4.95 | 5% | |
| Karin Martin | 10/10 | 1123 days | 4.95 | 5% | |
| Magnus Bell | 10/10 | 1154 days | 4.88 | 5% | |
| Carlos Ciller | 10/10 | 1154 days | 4.88 | 5% | |
| Jochen vA | 10/10 | 1154 days | 4.88 | 5% | |
| David Bryant | 10/10 | 1154 days | 4.88 | 5% | |
| Steven Casburn | 10/10 | 1154 days | 4.88 | 5% | |
| Jolien | 9/10 | 1174 days | |
4.85 | 5% |
| Mark Thompson | 10/10 | 1185 days | 4.82 | 5% | |
| Matt Petrie | 10/10 | 1185 days | 4.82 | 5% | |
| roni naiss | 10/10 | 1215 days | 4.77 | 5% | |
| Harin Kerai | 10/10 | 1215 days | 4.77 | 5% | |
| Gary Smith | 10/10 | 1215 days | 4.77 | 5% | |
| Bev Rankin | 9/10 | 1246 days | 4.7 | 5% | |
| Martyn Hancock | 8/10 | 1246 days | 4.47 | 4% | |
| Vincent Clausen | 10/10 | 1246 days | 4.7 | 5% | |
| Margaret Sheffield | 10/10 | 1246 days | 4.7 | 5% | |
| Mark Fuller | 10/10 | 1276 days | 4.65 | 5% | |
| Brett E | 10/10 | 1338 days | 4.52 | 5% | |
| Vicki Shepherd | 2/10 | 1399 days | 3.3 | 3% | |
| Bjoern Zwiebelberg | 10/10 | 1429 days | 4.35 | 4% | |
| Pierre FALCONETTI | 10/10 | 1429 days | 4.35 | 4% | |
| Phil Townsend | 9/10 | 1429 days | 4.35 | 4% | |
| Lynne Dyck | 10/10 | 1429 days | 4.35 | 4% | |
| Rakcent Wong | 10/10 | 1460 days | 4.29 | 4% | |
| Trevor Beselt | 10/10 | 1460 days | 4.29 | 4% | |
| Martin Goodman | 10/10 | 1489 days | 4.23 | 4% | |
| Steve Paddison | 10/10 | 1489 days | 4.23 | 4% | |
| Kathleen Brown | 10/10 | 1489 days | 4.23 | 4% | |
| Howard Geer | 10/10 | 1489 days | 4.23 | 4% | |
| Alison Gourlay | 10/10 | 1489 days | 4.23 | 4% | |
| Jennifer Ings | 10/10 | 1520 days | 4.17 | 4% | |
| Lynda Coote | 8/10 | 1520 days | 3.96 | 4% | |
| Thomas and leonie | 10/10 | 1520 days | 4.17 | 4% | |
| Ben Thompson | 10/10 | 1520 days | 4.17 | 4% | |
| Ian MacDougall | 10/10 | 1520 days | 4.17 | 4% | |
| paolo battistoni | 10/10 | 1520 days | 4.17 | 4% | |
| thinus van niekerk | 9/10 | 1551 days | 4.11 | 4% | |
| Joanna Stephens | 10/10 | 1551 days | 4.11 | 4% | |
| Rachel Purchase | 10/10 | 1581 days | 4.05 | 4% | |
| Mark Walton | 9/10 | 1581 days | 4.05 | 4% | |
| William Wighton | 10/10 | 1581 days | 4.05 | 4% | |
| Renee Willhuber | 10/10 | 1581 days | 4.05 | 4% | |
| Jean-Marie Versaud | 8/10 | 1581 days | 3.85 | 4% | |
| Luis . | 10/10 | 1612 days | 3.99 | 4% | |
| mtn mtn | 10/10 | 1642 days | 3.93 | 4% | |
| Mike Spiro | 10/10 | 1642 days | 3.93 | 4% | |
| Margaret Kajewski | 10/10 | 1673 days | 3.87 | 4% | |
| tim downing | 10/10 | 1734 days | 3.75 | 4% | |
| Katherine Easterling | 10/10 | 1765 days | 3.69 | 4% | |
| ruben dam | 10/10 | 1765 days | 3.69 | 4% | |
| Barbara Clarke | 10/10 | 1826 days | 3.57 | 4% | |
| francesco bombelli | 10/10 | 1854 days | 3.51 | 4% | |
| Katy Kirby | 10/10 | 1854 days | 3.51 | 4% | |
| Simon von Heugel | 10/10 | 1885 days | 3.45 | 3% | |
| Mikael Hedstrom | 10/10 | 1885 days | 3.45 | 3% | |
| Raz Shapira-Fainburg | 10/10 | 1885 days | 3.45 | 3% | |
| Chris Heaton | 10/10 | 2219 days | 2.8 | 3% | |
| rachandjohn | 10/10 | 2250 days | 2.74 | 3% | |
| Steven Kopstein | 10/10 | 2250 days | 2.74 | 3% | |
| Kelly Hunter | 10/10 | 2250 days | 2.74 | 3% | |
| Jackie Pearson | 10/10 | 2281 days | 2.68 | 3% | |
| Craig | 9/10 | 2311 days | 2.62 | 3% | |
| Maree Dunlop | 10/10 | 2403 days | 2.44 | 2% | |
| Graeme32 | 10/10 | 2495 days | 2.26 | 2% | |
| Travellor | 10/10 | 2495 days | 2.26 | 2% | |
| hannahlornsen | 10/10 | 2584 days | 2.09 | 2% | |
| David Law | 10/10 | 2615 days | 2.03 | 2% | |
| David and Sally Wallis | 8/10 | 2637 days | |
1.88 | 2% |
| millview | 10/10 | 2646 days | 1.96 | 2% | |
| johannesivarsson | 10/10 | 2646 days | 1.96 | 2% | |
| Kleiner | 10/10 | 2646 days | 1.96 | 2% | |
| obyrnej | 10/10 | 2646 days | 1.96 | 2% | |
| Kristina Mårtensson | 9/10 | 2646 days | 1.96 | 2% | |
| clarea | 10/10 | 2676 days | 1.91 | 2% | |
| peteandviv | 10/10 | 2676 days | 1.91 | 2% | |
| TheVons | 10/10 | 2707 days | 1.85 | 2% | |
| Siggy0603 | 10/10 | 2829 days | 1.61 | 2% | |
| stacey | 10/10 | 2829 days | 1.61 | 2% | |
| klinehan | 10/10 | 2860 days | 1.55 | 2% | |
| Martin_Sonia | 10/10 | 2860 days | 1.55 | 2% | |
| joelhwa | 10/10 | 2890 days | 1.49 | 1% | |
| PandWBr | 10/10 | 2921 days | 1.43 | 1% | |
| Webb & Muckelt | 9/10 | 2930 days | |
1.41 | 1% |
| Judith Midgley | 8/10 | 2933 days | |
1.33 | 1% |
| Michelle | 10/10 | 2950 days | 1.37 | 1% | |
| TonyB | 10/10 | 2950 days | 1.37 | 1% | |
| KandJ | 10/10 | 2981 days | 1.31 | 1% | |
| susanmountford | 9/10 | 2981 days | 1.31 | 1% | |
| Bjarne | 10/10 | 2981 days | 1.31 | 1% | |
| cerlermsw | 10/10 | 2981 days | 1.31 | 1% | |
| DaveHarris | 9/10 | 3012 days | 1.25 | 1% | |
| Jimmer84 | 10/10 | 3012 days | 1.25 | 1% | |
| darktower | 10/10 | 3012 days | 1.25 | 1% | |
| acharlesedwards | 9/10 | 3042 days | 1.19 | 1% | |
| Caragh | 10/10 | 3073 days | 1.13 | 1% | |
| stuart01 | 10/10 | 3103 days | 1.07 | 1% | |
| TomandDave | 10/10 | 3103 days | 1.07 | 1% | |
| robpthomas | 10/10 | 3103 days | 1.07 | 1% | |
| markearl | 9/10 | 3103 days | 1.07 | 1% | |
| Katy Johnson | 8/10 | 3262 days | |
0.72 | 1% |
| Julie | 9/10 | 3269 days | |
0.75 | 1% |
| Matt Haneline | 8/10 | 3275 days | |
0.7 | 1% |
| Bette Eh | 10/10 | 3276 days | |
0.73 | 1% |
| Mark Leeuwenburgh | 9/10 | 3292 days | |
0.7 | 1% |
| Andrew Koster | 9/10 | 3300 days | |
0.68 | 1% |
| Becky Foley | 10/10 | 3301 days | |
0.68 | 1% |
| ian1 | 10/10 | 3315 days | 0.66 | 1% | |
| geoffreyandjean | 9/10 | 3315 days | 0.66 | 1% | |
| fogartyh | 10/10 | 3346 days | 0.59 | 1% | |
| Nature_love | 8/10 | 3346 days | 0.57 | 1% | |
| BrianHart6 | 10/10 | 3377 days | 0.53 | 1% | |
| donpursche | 9/10 | 3438 days | 0.41 | 0% | |
| martinveysey | 10/10 | 3591 days | 0.12 | 0% | |
| dylan212 | 10/10 | 3652 days | 0.0 | 0% | |
| Marge Steve | 9/10 | 3661 days | |
0.0 | 0% |
| Don and Barb | 8/10 | 3673 days | |
0.0 | 0% |
| Jen Rick | 10/10 | 3676 days | |
0.0 | 0% |
| Nigel Petrie | 10/10 | 3765 days | |
0.0 | 0% |
| alanvn | 9/10 | 3855 days | |
0.0 | 0% |
| Jules77 | 10/10 | 3864 days | 0.0 | 0% | |
| LowerD | 9/10 | 3980 days | |
0.0 | 0% |
| JanL | 9/10 | 3986 days | |
0.0 | 0% |
| erikc | 9/10 | 3986 days | |
0.0 | 0% |
| keeble | 7/10 | 3986 days | |
0.0 | 0% |
| KuzakUSA | 8/10 | 3990 days | |
0.0 | 0% |
| GregL | 9/10 | 4005 days | 0.0 | 0% | |
| Philip | 10/10 | 4035 days | |
0.0 | 0% |
| Melinda | 9/10 | 4071 days | |
0.0 | 0% |
| Andrew | 5/10 | 4176 days | |
0.0 | 0% |
| ranker_46 | 10/10 | 4588 days | |
0.0 | 0% |
| qofd | 9/10 | 4687 days | 0.0 | 0% | |
| noname | 8/10 | 4751 days | |
0.0 | 0% |
| Louise | 10/10 | 4766 days | |
0.0 | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Sunrise Holidays experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.16% Adjustment
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Sunrise Holidays experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Sunrise Holidays experience has been adjusted for 8 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 5 | -0.10% |
| 6 | -0.12% |
| 7 | -0.14% |
| 8 | -0.16% |
| 9 | -0.18% |
| 10 | -0.20% |
| 11 | -0.22% |
| … | … |
Final Ranking Score
98%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.