Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Sunrise Holidays Campervan Hire.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Sunrise Holidays Campervan Hire

Valid Reviews

200 Valid Reviews

The Sunrise Holidays Campervan Hire experience has a total of 206 reviews. There are 200 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 200 valid reviews:

Rating Count Percentage
10/10 149
75%
9/10 34
17%
8/10 13
7%
7/10 2
1%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 0
0%

96.05% Average

The raw data average (mean) for all the Sunrise Holidays Campervan Hire valid reviews is 96.05% and is based on 200 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

31 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 200 valid reviews, the experience has 31 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 31 face-to-face reviews:

Rating Count Percentage
10/10 9
29%
9/10 13
42%
8/10 7
23%
7/10 1
3%
6/10 0
0%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.71% Average

The raw data average (mean) for all the Sunrise Holidays Campervan Hire face-to-face reviews is 88.71% and is based on 31 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

97.68%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Martha Duszynska 10/10 53 days 99.55 100%
John B 10/10 85 days 98.86 99%
Dieter Stein 10/10 85 days 98.86 99%
Bengt Pehrson 10/10 112 days 98.01 98%
Andrew Sanis 10/10 113 days 97.98 98%
Marcel 10/10 113 days 97.98 98%
Hans Stam 10/10 113 days 97.98 98%
Fredrik & Mattias 10/10 113 days 97.98 98%
Geertje and Rein 10/10 113 days 97.98 98%
Nicola 10/10 144 days 96.71 97%
MortenHaek 10/10 144 days 96.71 97%
dino Sikkel 10/10 144 days 96.71 97%
Zena Eyles 9/10 174 days 95.2 96%
Kyle Canton 10/10 174 days 95.2 96%
alan chan 10/10 175 days 95.15 96%
Mark Lechner 10/10 204 days 93.41 94%
Robin Lam 10/10 204 days 93.41 94%
stephen richard 8/10 204 days 93.41 94%
ian kennedy 10/10 205 days 93.34 94%
Jeremy Bennett 10/10 205 days 93.34 94%
Anthony Carroll 9/10 205 days 93.34 94%
Caroline Frank 10/10 205 days 93.34 94%
Marcus Berndt 9/10 205 days 93.34 94%
Tadhg and Ciara 10/10 236 days 91.17 92%
Annette Gordon 10/10 265 days 88.87 89%
Chris Mitts 10/10 266 days 88.79 89%
Liz 10/10 296 days 86.12 86%
Jon Rush 10/10 297 days 86.02 86%
Michael Grozdanovski 10/10 388 days 76.14 76%
Frank Turner 10/10 418 days 72.31 73%
Corinne Veyssiere 10/10 418 days 72.31 73%
Max Mayer-Aull 10/10 449 days 68.05 68%
Millie Benbow 10/10 449 days 68.05 68%
Shelley Sims 10/10 450 days 67.91 68%
Kelvin Lim 10/10 450 days 67.91 68%
Jennifer Pardee 10/10 477 days 63.95 64%
Rodney Tillyer 10/10 477 days 63.95 64%
Graham Johnstone 9/10 477 days 63.95 64%
Katrine Djernes 10/10 508 days 59.11 59%
Lukas Heim 10/10 508 days 59.11 59%
John Graham 7/10 508 days 59.11 59%
Pam Fairbanks 10/10 508 days 59.11 59%
Jen Hack 10/10 509 days 58.95 59%
Janneke van Krieken 10/10 569 days true 58.61 59%
Courtney Frew 10/10 569 days 48.84 49%
Arkaitz Garcia Herrera 8/10 569 days 48.84 49%
Sophie DESTANNES 10/10 569 days 48.84 49%
Thomas Nauer 10/10 569 days 48.84 49%
Lynne Mansell 10/10 569 days 48.84 49%
Bill Shelton 10/10 569 days 48.84 49%
Angela McDade 10/10 569 days 48.84 49%
Ieltxu Lauzirika 10/10 600 days 43.83 44%
Roger Miller 9/10 600 days 43.83 44%
Les Pick 9/10 630 days 39.26 39%
Tim Trenwith 10/10 661 days 34.85 35%
Joël Monin 10/10 753 days 23.53 23%
Daniella Marlow 10/10 753 days 23.53 23%
Alexandre Martin 9/10 780 days 20.72 20%
Jason Morehouse 10/10 783 days 20.43 20%
Annelie Peters 10/10 783 days 20.43 20%
Olly 10/10 783 days 20.43 20%
Kay Simpkin 9/10 787 days true 24.04 24%
Patrick Meyer 10/10 797 days true 22.89 23%
Rolf Anton 10/10 814 days 17.51 17%
Jeremy Bennett 10/10 814 days 17.51 17%
R Brandsma 9/10 829 days true 19.45 19%
Alfredo Talin 10/10 842 days 15.14 15%
Karin Martin 10/10 842 days 15.14 15%
Magnus Bell 10/10 873 days 12.81 12%
Carlos Ciller 10/10 873 days 12.81 12%
Jochen vA 10/10 873 days 12.81 12%
David Bryant 10/10 873 days 12.81 12%
Steven Casburn 10/10 873 days 12.81 12%
Jolien 9/10 894 days true 13.68 13%
Mark Thompson 10/10 904 days 10.78 10%
Matt Petrie 10/10 904 days 10.78 10%
roni naiss 10/10 934 days 9.11 9%
Harin Kerai 10/10 934 days 9.11 9%
Gary Smith 10/10 934 days 9.11 9%
Bev Rankin 9/10 965 days 7.68 7%
Martyn Hancock 8/10 965 days 7.68 7%
Vincent Clausen 10/10 965 days 7.68 7%
Margaret Sheffield 10/10 965 days 7.68 7%
Mark Fuller 10/10 995 days 6.58 6%
Brett E 10/10 1057 days 5.23 5%
Vicki Shepherd 2/10 1118 days 4.37 4%
Bjoern Zwiebelberg 10/10 1148 days 4.93 5%
Pierre FALCONETTI 10/10 1148 days 4.93 5%
Phil Townsend 9/10 1148 days 4.93 5%
Lynne Dyck 10/10 1148 days 4.93 5%
Rakcent Wong 10/10 1179 days 4.88 4%
Trevor Beselt 10/10 1179 days 4.88 4%
Martin Goodman 10/10 1208 days 4.85 4%
Steve Paddison 10/10 1208 days 4.85 4%
Kathleen Brown 10/10 1208 days 4.85 4%
Howard Geer 10/10 1209 days 4.84 4%
Alison Gourlay 10/10 1209 days 4.84 4%
Jennifer Ings 10/10 1239 days 4.8 4%
Lynda Coote 8/10 1239 days 4.8 4%
Thomas and leonie 10/10 1239 days 4.8 4%
Ben Thompson 10/10 1239 days 4.8 4%
Ian MacDougall 10/10 1239 days 4.8 4%
paolo battistoni 10/10 1240 days 4.8 4%
thinus van niekerk 9/10 1271 days 4.76 4%
Joanna Stephens 10/10 1271 days 4.76 4%
Rachel Purchase 10/10 1300 days 4.72 4%
Mark Walton 9/10 1300 days 4.72 4%
William Wighton 10/10 1300 days 4.72 4%
Renee Willhuber 10/10 1301 days 4.72 4%
Jean-Marie Versaud 8/10 1301 days 4.72 4%
Luis . 10/10 1331 days 4.68 4%
mtn mtn 10/10 1361 days 4.64 4%
Mike Spiro 10/10 1361 days 4.64 4%
Margaret Kajewski 10/10 1392 days 4.59 4%
tim downing 10/10 1453 days 4.51 4%
Katherine Easterling 10/10 1485 days 4.47 4%
ruben dam 10/10 1485 days 4.47 4%
Barbara Clarke 10/10 1545 days 4.38 4%
francesco bombelli 10/10 1573 days 4.35 4%
Katy Kirby 10/10 1573 days 4.35 4%
Simon von Heugel 10/10 1604 days 4.3 4%
Mikael Hedstrom 10/10 1604 days 4.3 4%
Raz Shapira-Fainburg 10/10 1604 days 4.3 4%
Chris Heaton 10/10 1939 days 3.84 3%
rachandjohn 10/10 1970 days 3.8 3%
Steven Kopstein 10/10 1970 days 3.8 3%
Kelly Hunter 10/10 1970 days 3.8 3%
Jackie Pearson 10/10 2001 days 3.76 3%
Craig 9/10 2031 days 3.72 3%
Maree Dunlop 10/10 2123 days 3.59 3%
Graeme32 10/10 2215 days 3.47 3%
Travellor 10/10 2215 days 3.47 3%
hannahlornsen 10/10 2304 days 3.34 3%
David Law 10/10 2335 days 3.3 3%
David and Sally Wallis 8/10 2357 days true 3.93 4%
millview 10/10 2366 days 3.26 3%
johannesivarsson 10/10 2366 days 3.26 3%
Kleiner 10/10 2366 days 3.26 3%
obyrnej 10/10 2366 days 3.26 3%
Kristina Mårtensson 9/10 2366 days 3.26 3%
clarea 10/10 2396 days 3.22 3%
peteandviv 10/10 2396 days 3.22 3%
TheVons 10/10 2427 days 3.18 3%
Siggy0603 10/10 2549 days 3.01 3%
stacey 10/10 2549 days 3.01 3%
klinehan 10/10 2580 days 2.97 3%
Martin_Sonia 10/10 2580 days 2.97 3%
joelhwa 10/10 2610 days 2.92 3%
PandWBr 10/10 2641 days 2.88 2%
Webb & Muckelt 9/10 2650 days true 3.44 3%
Judith Midgley 8/10 2653 days true 3.44 3%
Michelle 10/10 2670 days 2.84 2%
TonyB 10/10 2670 days 2.84 2%
KandJ 10/10 2701 days 2.8 2%
susanmountford 9/10 2701 days 2.8 2%
Bjarne 10/10 2701 days 2.8 2%
cerlermsw 10/10 2701 days 2.8 2%
DaveHarris 9/10 2732 days 2.76 2%
Jimmer84 10/10 2732 days 2.76 2%
darktower 10/10 2732 days 2.76 2%
acharlesedwards 9/10 2762 days 2.72 2%
Caragh 10/10 2793 days 2.67 2%
stuart01 10/10 2823 days 2.63 2%
TomandDave 10/10 2823 days 2.63 2%
robpthomas 10/10 2823 days 2.63 2%
markearl 9/10 2823 days 2.63 2%
Katy Johnson 8/10 2982 days true 2.9 2%
Julie 9/10 2989 days true 2.89 2%
Matt Haneline 8/10 2995 days true 2.88 2%
Bette Eh 10/10 2996 days true 2.88 2%
Mark Leeuwenburgh 9/10 3012 days true 2.85 2%
Andrew Koster 9/10 3020 days true 2.84 2%
Becky Foley 10/10 3021 days true 2.83 2%
ian1 10/10 3035 days 2.34 2%
geoffreyandjean 9/10 3035 days 2.34 2%
fogartyh 10/10 3066 days 2.3 2%
Nature_love 8/10 3066 days 2.3 2%
BrianHart6 10/10 3097 days 2.26 2%
donpursche 9/10 3158 days 2.17 2%
martinveysey 10/10 3311 days 1.96 2%
dylan212 10/10 3372 days 1.88 1%
Marge Steve 9/10 3381 days true 2.24 2%
Don and Barb 8/10 3393 days true 2.22 2%
Jen Rick 10/10 3396 days true 2.22 2%
Nigel Petrie 10/10 3485 days true 2.07 2%
alanvn 9/10 3575 days true 1.92 2%
Jules77 10/10 3584 days 1.59 1%
LowerD 9/10 3700 days true 1.72 1%
JanL 9/10 3706 days true 1.71 1%
erikc 9/10 3706 days true 1.71 1%
keeble 7/10 3706 days true 1.71 1%
KuzakUSA 8/10 3710 days true 1.7 1%
GregL 9/10 3725 days 1.4 1%
Philip 10/10 3755 days true 1.63 1%
Melinda 9/10 3790 days true 1.57 1%
Andrew 5/10 3896 days true 1.4 1%
ranker_46 10/10 4308 days true 0.72 0%
qofd 9/10 4407 days 0.46 0%
noname 8/10 4471 days true 0.45 0%
Louise 10/10 4486 days true 0.43 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Sunrise Holidays Campervan Hire experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.29% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.

The Sunrise Holidays Campervan Hire experience has 5 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Sunrise Holidays Campervan Hire experience has been adjusted for 6 days. Adjustments are according to the following table.

Days Adjustment
3 -0.06%
4 -0.08%
5 -0.10%
6 -0.12%
7 -0.14%
8 -0.16%
9 -0.18%

Final Ranking Score

97%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch