Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Sunrise Holidays Campervan Hire.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Nick Morrison
Rankers owner
Sunrise Holidays Campervan Hire
Valid Reviews
200 Valid Reviews
The Sunrise Holidays Campervan Hire experience has a total of 206 reviews. There are 200 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 200 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 149 |
|
75% |
| 9/10 | 34 |
|
17% |
| 8/10 | 13 |
|
7% |
| 7/10 | 2 |
|
1% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
96.05% Average
The raw data average (mean) for all the Sunrise Holidays Campervan Hire valid reviews is 96.05% and is based on 200 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
31 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 200 valid reviews, the experience has 31 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 31 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 9 |
|
29% |
| 9/10 | 13 |
|
42% |
| 8/10 | 7 |
|
23% |
| 7/10 | 1 |
|
3% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
3% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.71% Average
The raw data average (mean) for all the Sunrise Holidays Campervan Hire face-to-face reviews is 88.71% and is based on 31 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
97.68%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Martha Duszynska | 10/10 | 53 days | 99.55 | 100% | |
| John B | 10/10 | 85 days | 98.86 | 99% | |
| Dieter Stein | 10/10 | 85 days | 98.86 | 99% | |
| Bengt Pehrson | 10/10 | 112 days | 98.01 | 98% | |
| Andrew Sanis | 10/10 | 113 days | 97.98 | 98% | |
| Marcel | 10/10 | 113 days | 97.98 | 98% | |
| Hans Stam | 10/10 | 113 days | 97.98 | 98% | |
| Fredrik & Mattias | 10/10 | 113 days | 97.98 | 98% | |
| Geertje and Rein | 10/10 | 113 days | 97.98 | 98% | |
| Nicola | 10/10 | 144 days | 96.71 | 97% | |
| MortenHaek | 10/10 | 144 days | 96.71 | 97% | |
| dino Sikkel | 10/10 | 144 days | 96.71 | 97% | |
| Zena Eyles | 9/10 | 174 days | 95.2 | 96% | |
| Kyle Canton | 10/10 | 174 days | 95.2 | 96% | |
| alan chan | 10/10 | 175 days | 95.15 | 96% | |
| Mark Lechner | 10/10 | 204 days | 93.41 | 94% | |
| Robin Lam | 10/10 | 204 days | 93.41 | 94% | |
| stephen richard | 8/10 | 204 days | 93.41 | 94% | |
| ian kennedy | 10/10 | 205 days | 93.34 | 94% | |
| Jeremy Bennett | 10/10 | 205 days | 93.34 | 94% | |
| Anthony Carroll | 9/10 | 205 days | 93.34 | 94% | |
| Caroline Frank | 10/10 | 205 days | 93.34 | 94% | |
| Marcus Berndt | 9/10 | 205 days | 93.34 | 94% | |
| Tadhg and Ciara | 10/10 | 236 days | 91.17 | 92% | |
| Annette Gordon | 10/10 | 265 days | 88.87 | 89% | |
| Chris Mitts | 10/10 | 266 days | 88.79 | 89% | |
| Liz | 10/10 | 296 days | 86.12 | 86% | |
| Jon Rush | 10/10 | 297 days | 86.02 | 86% | |
| Michael Grozdanovski | 10/10 | 388 days | 76.14 | 76% | |
| Frank Turner | 10/10 | 418 days | 72.31 | 73% | |
| Corinne Veyssiere | 10/10 | 418 days | 72.31 | 73% | |
| Max Mayer-Aull | 10/10 | 449 days | 68.05 | 68% | |
| Millie Benbow | 10/10 | 449 days | 68.05 | 68% | |
| Shelley Sims | 10/10 | 450 days | 67.91 | 68% | |
| Kelvin Lim | 10/10 | 450 days | 67.91 | 68% | |
| Jennifer Pardee | 10/10 | 477 days | 63.95 | 64% | |
| Rodney Tillyer | 10/10 | 477 days | 63.95 | 64% | |
| Graham Johnstone | 9/10 | 477 days | 63.95 | 64% | |
| Katrine Djernes | 10/10 | 508 days | 59.11 | 59% | |
| Lukas Heim | 10/10 | 508 days | 59.11 | 59% | |
| John Graham | 7/10 | 508 days | 59.11 | 59% | |
| Pam Fairbanks | 10/10 | 508 days | 59.11 | 59% | |
| Jen Hack | 10/10 | 509 days | 58.95 | 59% | |
| Janneke van Krieken | 10/10 | 569 days |  |
58.61 | 59% |
| Courtney Frew | 10/10 | 569 days | 48.84 | 49% | |
| Arkaitz Garcia Herrera | 8/10 | 569 days | 48.84 | 49% | |
| Sophie DESTANNES | 10/10 | 569 days | 48.84 | 49% | |
| Thomas Nauer | 10/10 | 569 days | 48.84 | 49% | |
| Lynne Mansell | 10/10 | 569 days | 48.84 | 49% | |
| Bill Shelton | 10/10 | 569 days | 48.84 | 49% | |
| Angela McDade | 10/10 | 569 days | 48.84 | 49% | |
| Ieltxu Lauzirika | 10/10 | 600 days | 43.83 | 44% | |
| Roger Miller | 9/10 | 600 days | 43.83 | 44% | |
| Les Pick | 9/10 | 630 days | 39.26 | 39% | |
| Tim Trenwith | 10/10 | 661 days | 34.85 | 35% | |
| Joël Monin | 10/10 | 753 days | 23.53 | 23% | |
| Daniella Marlow | 10/10 | 753 days | 23.53 | 23% | |
| Alexandre Martin | 9/10 | 780 days | 20.72 | 20% | |
| Jason Morehouse | 10/10 | 783 days | 20.43 | 20% | |
| Annelie Peters | 10/10 | 783 days | 20.43 | 20% | |
| Olly | 10/10 | 783 days | 20.43 | 20% | |
| Kay Simpkin | 9/10 | 787 days | |
24.04 | 24% |
| Patrick Meyer | 10/10 | 797 days | |
22.89 | 23% |
| Rolf Anton | 10/10 | 814 days | 17.51 | 17% | |
| Jeremy Bennett | 10/10 | 814 days | 17.51 | 17% | |
| R Brandsma | 9/10 | 829 days | |
19.45 | 19% |
| Alfredo Talin | 10/10 | 842 days | 15.14 | 15% | |
| Karin Martin | 10/10 | 842 days | 15.14 | 15% | |
| Magnus Bell | 10/10 | 873 days | 12.81 | 12% | |
| Carlos Ciller | 10/10 | 873 days | 12.81 | 12% | |
| Jochen vA | 10/10 | 873 days | 12.81 | 12% | |
| David Bryant | 10/10 | 873 days | 12.81 | 12% | |
| Steven Casburn | 10/10 | 873 days | 12.81 | 12% | |
| Jolien | 9/10 | 894 days | |
13.68 | 13% |
| Mark Thompson | 10/10 | 904 days | 10.78 | 10% | |
| Matt Petrie | 10/10 | 904 days | 10.78 | 10% | |
| roni naiss | 10/10 | 934 days | 9.11 | 9% | |
| Harin Kerai | 10/10 | 934 days | 9.11 | 9% | |
| Gary Smith | 10/10 | 934 days | 9.11 | 9% | |
| Bev Rankin | 9/10 | 965 days | 7.68 | 7% | |
| Martyn Hancock | 8/10 | 965 days | 7.68 | 7% | |
| Vincent Clausen | 10/10 | 965 days | 7.68 | 7% | |
| Margaret Sheffield | 10/10 | 965 days | 7.68 | 7% | |
| Mark Fuller | 10/10 | 995 days | 6.58 | 6% | |
| Brett E | 10/10 | 1057 days | 5.23 | 5% | |
| Vicki Shepherd | 2/10 | 1118 days | 4.37 | 4% | |
| Bjoern Zwiebelberg | 10/10 | 1148 days | 4.93 | 5% | |
| Pierre FALCONETTI | 10/10 | 1148 days | 4.93 | 5% | |
| Phil Townsend | 9/10 | 1148 days | 4.93 | 5% | |
| Lynne Dyck | 10/10 | 1148 days | 4.93 | 5% | |
| Rakcent Wong | 10/10 | 1179 days | 4.88 | 4% | |
| Trevor Beselt | 10/10 | 1179 days | 4.88 | 4% | |
| Martin Goodman | 10/10 | 1208 days | 4.85 | 4% | |
| Steve Paddison | 10/10 | 1208 days | 4.85 | 4% | |
| Kathleen Brown | 10/10 | 1208 days | 4.85 | 4% | |
| Howard Geer | 10/10 | 1209 days | 4.84 | 4% | |
| Alison Gourlay | 10/10 | 1209 days | 4.84 | 4% | |
| Jennifer Ings | 10/10 | 1239 days | 4.8 | 4% | |
| Lynda Coote | 8/10 | 1239 days | 4.8 | 4% | |
| Thomas and leonie | 10/10 | 1239 days | 4.8 | 4% | |
| Ben Thompson | 10/10 | 1239 days | 4.8 | 4% | |
| Ian MacDougall | 10/10 | 1239 days | 4.8 | 4% | |
| paolo battistoni | 10/10 | 1240 days | 4.8 | 4% | |
| thinus van niekerk | 9/10 | 1271 days | 4.76 | 4% | |
| Joanna Stephens | 10/10 | 1271 days | 4.76 | 4% | |
| Rachel Purchase | 10/10 | 1300 days | 4.72 | 4% | |
| Mark Walton | 9/10 | 1300 days | 4.72 | 4% | |
| William Wighton | 10/10 | 1300 days | 4.72 | 4% | |
| Renee Willhuber | 10/10 | 1301 days | 4.72 | 4% | |
| Jean-Marie Versaud | 8/10 | 1301 days | 4.72 | 4% | |
| Luis . | 10/10 | 1331 days | 4.68 | 4% | |
| mtn mtn | 10/10 | 1361 days | 4.64 | 4% | |
| Mike Spiro | 10/10 | 1361 days | 4.64 | 4% | |
| Margaret Kajewski | 10/10 | 1392 days | 4.59 | 4% | |
| tim downing | 10/10 | 1453 days | 4.51 | 4% | |
| Katherine Easterling | 10/10 | 1485 days | 4.47 | 4% | |
| ruben dam | 10/10 | 1485 days | 4.47 | 4% | |
| Barbara Clarke | 10/10 | 1545 days | 4.38 | 4% | |
| francesco bombelli | 10/10 | 1573 days | 4.35 | 4% | |
| Katy Kirby | 10/10 | 1573 days | 4.35 | 4% | |
| Simon von Heugel | 10/10 | 1604 days | 4.3 | 4% | |
| Mikael Hedstrom | 10/10 | 1604 days | 4.3 | 4% | |
| Raz Shapira-Fainburg | 10/10 | 1604 days | 4.3 | 4% | |
| Chris Heaton | 10/10 | 1939 days | 3.84 | 3% | |
| rachandjohn | 10/10 | 1970 days | 3.8 | 3% | |
| Steven Kopstein | 10/10 | 1970 days | 3.8 | 3% | |
| Kelly Hunter | 10/10 | 1970 days | 3.8 | 3% | |
| Jackie Pearson | 10/10 | 2001 days | 3.76 | 3% | |
| Craig | 9/10 | 2031 days | 3.72 | 3% | |
| Maree Dunlop | 10/10 | 2123 days | 3.59 | 3% | |
| Graeme32 | 10/10 | 2215 days | 3.47 | 3% | |
| Travellor | 10/10 | 2215 days | 3.47 | 3% | |
| hannahlornsen | 10/10 | 2304 days | 3.34 | 3% | |
| David Law | 10/10 | 2335 days | 3.3 | 3% | |
| David and Sally Wallis | 8/10 | 2357 days | |
3.93 | 4% |
| millview | 10/10 | 2366 days | 3.26 | 3% | |
| johannesivarsson | 10/10 | 2366 days | 3.26 | 3% | |
| Kleiner | 10/10 | 2366 days | 3.26 | 3% | |
| obyrnej | 10/10 | 2366 days | 3.26 | 3% | |
| Kristina Mårtensson | 9/10 | 2366 days | 3.26 | 3% | |
| clarea | 10/10 | 2396 days | 3.22 | 3% | |
| peteandviv | 10/10 | 2396 days | 3.22 | 3% | |
| TheVons | 10/10 | 2427 days | 3.18 | 3% | |
| Siggy0603 | 10/10 | 2549 days | 3.01 | 3% | |
| stacey | 10/10 | 2549 days | 3.01 | 3% | |
| klinehan | 10/10 | 2580 days | 2.97 | 3% | |
| Martin_Sonia | 10/10 | 2580 days | 2.97 | 3% | |
| joelhwa | 10/10 | 2610 days | 2.92 | 3% | |
| PandWBr | 10/10 | 2641 days | 2.88 | 2% | |
| Webb & Muckelt | 9/10 | 2650 days | |
3.44 | 3% |
| Judith Midgley | 8/10 | 2653 days | |
3.44 | 3% |
| Michelle | 10/10 | 2670 days | 2.84 | 2% | |
| TonyB | 10/10 | 2670 days | 2.84 | 2% | |
| KandJ | 10/10 | 2701 days | 2.8 | 2% | |
| susanmountford | 9/10 | 2701 days | 2.8 | 2% | |
| Bjarne | 10/10 | 2701 days | 2.8 | 2% | |
| cerlermsw | 10/10 | 2701 days | 2.8 | 2% | |
| DaveHarris | 9/10 | 2732 days | 2.76 | 2% | |
| Jimmer84 | 10/10 | 2732 days | 2.76 | 2% | |
| darktower | 10/10 | 2732 days | 2.76 | 2% | |
| acharlesedwards | 9/10 | 2762 days | 2.72 | 2% | |
| Caragh | 10/10 | 2793 days | 2.67 | 2% | |
| stuart01 | 10/10 | 2823 days | 2.63 | 2% | |
| TomandDave | 10/10 | 2823 days | 2.63 | 2% | |
| robpthomas | 10/10 | 2823 days | 2.63 | 2% | |
| markearl | 9/10 | 2823 days | 2.63 | 2% | |
| Katy Johnson | 8/10 | 2982 days | |
2.9 | 2% |
| Julie | 9/10 | 2989 days | |
2.89 | 2% |
| Matt Haneline | 8/10 | 2995 days | |
2.88 | 2% |
| Bette Eh | 10/10 | 2996 days | |
2.88 | 2% |
| Mark Leeuwenburgh | 9/10 | 3012 days | |
2.85 | 2% |
| Andrew Koster | 9/10 | 3020 days | |
2.84 | 2% |
| Becky Foley | 10/10 | 3021 days | |
2.83 | 2% |
| ian1 | 10/10 | 3035 days | 2.34 | 2% | |
| geoffreyandjean | 9/10 | 3035 days | 2.34 | 2% | |
| fogartyh | 10/10 | 3066 days | 2.3 | 2% | |
| Nature_love | 8/10 | 3066 days | 2.3 | 2% | |
| BrianHart6 | 10/10 | 3097 days | 2.26 | 2% | |
| donpursche | 9/10 | 3158 days | 2.17 | 2% | |
| martinveysey | 10/10 | 3311 days | 1.96 | 2% | |
| dylan212 | 10/10 | 3372 days | 1.88 | 1% | |
| Marge Steve | 9/10 | 3381 days | |
2.24 | 2% |
| Don and Barb | 8/10 | 3393 days | |
2.22 | 2% |
| Jen Rick | 10/10 | 3396 days | |
2.22 | 2% |
| Nigel Petrie | 10/10 | 3485 days | |
2.07 | 2% |
| alanvn | 9/10 | 3575 days | |
1.92 | 2% |
| Jules77 | 10/10 | 3584 days | 1.59 | 1% | |
| LowerD | 9/10 | 3700 days | |
1.72 | 1% |
| JanL | 9/10 | 3706 days | |
1.71 | 1% |
| erikc | 9/10 | 3706 days | |
1.71 | 1% |
| keeble | 7/10 | 3706 days | |
1.71 | 1% |
| KuzakUSA | 8/10 | 3710 days | |
1.7 | 1% |
| GregL | 9/10 | 3725 days | 1.4 | 1% | |
| Philip | 10/10 | 3755 days | |
1.63 | 1% |
| Melinda | 9/10 | 3790 days | |
1.57 | 1% |
| Andrew | 5/10 | 3896 days | |
1.4 | 1% |
| ranker_46 | 10/10 | 4308 days | |
0.72 | 0% |
| qofd | 9/10 | 4407 days | 0.46 | 0% | |
| noname | 8/10 | 4471 days | |
0.45 | 0% |
| Louise | 10/10 | 4486 days | |
0.43 | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Sunrise Holidays Campervan Hire experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.29% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.
The Sunrise Holidays Campervan Hire experience has 5 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Sunrise Holidays Campervan Hire experience has been adjusted for 6 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| 6 | -0.12% |
| 7 | -0.14% |
| 8 | -0.16% |
| 9 | -0.18% |
| … | … |
Final Ranking Score
97%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.