Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Sunrise Holidays.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Sunrise Holidays

Valid Reviews

220 Valid Reviews

The Sunrise Holidays experience has a total of 227 reviews. There are 220 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 220 valid reviews:

Rating Count Percentage
10/10 164
75%
9/10 39
18%
8/10 13
6%
7/10 2
1%
6/10 0
0%
5/10 1
0%
4/10 0
0%
3/10 0
0%
2/10 1
0%
1/10 0
0%

96.18% Average

The raw data average (mean) for all the Sunrise Holidays valid reviews is 96.18% and is based on 220 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

31 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 220 valid reviews, the experience has 31 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 31 face-to-face reviews:

Rating Count Percentage
10/10 9
29%
9/10 13
42%
8/10 7
23%
7/10 1
3%
6/10 0
0%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.71% Average

The raw data average (mean) for all the Sunrise Holidays face-to-face reviews is 88.71% and is based on 31 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

97.77%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Fontaine Josiane 10/10 28 days 99.88 100%
Ugo Nourry 10/10 59 days 99.45 100%
Marija Kurtin 10/10 59 days 99.45 100%
Daniel Madden 10/10 59 days 99.45 100%
Daniel Benjamin 10/10 90 days 98.72 99%
pete wardlow 10/10 90 days 98.72 99%
Megan Wong 9/10 90 days 98.72 99%
Adrian Pett 9/10 90 days 98.72 99%
James Leech 10/10 90 days 98.72 99%
Kellie Wallace 10/10 90 days 98.72 99%
Peter Worsey 9/10 120 days 97.72 98%
Nick Richards 10/10 120 days 97.72 98%
Julie Morin 10/10 120 days 97.72 98%
Lanny T 9/10 151 days 96.39 97%
Alexandra Zobel-Brown 10/10 151 days 96.39 97%
Lil and Rob 9/10 151 days 96.39 97%
Andrew Hammond 10/10 181 days 94.81 95%
Paul 10/10 273 days 88.19 88%
Martha Duszynska 10/10 334 days 82.32 82%
John B 10/10 365 days 78.89 79%
Dieter Stein 10/10 365 days 78.89 79%
charlie 10/10 365 days 78.89 79%
Bengt Pehrson 10/10 393 days 75.53 76%
Andrew Sanis 10/10 393 days 75.53 76%
Marcel 10/10 393 days 75.53 76%
Hans Stam 10/10 393 days 75.53 76%
Fredrik & Mattias 10/10 393 days 75.53 76%
Geertje and Rein 10/10 393 days 75.53 76%
Nicola 10/10 424 days 71.51 72%
MortenHaek 10/10 424 days 71.51 72%
dino Sikkel 10/10 424 days 71.51 72%
Zena Eyles 9/10 455 days 67.19 67%
Kyle Canton 10/10 455 days 67.19 67%
alan chan 10/10 455 days 67.19 67%
Mark Lechner 10/10 485 days 62.73 63%
Robin Lam 10/10 485 days 62.73 63%
stephen richard 8/10 485 days 59.59 60%
ian kennedy 10/10 485 days 62.73 63%
Jeremy Bennett 10/10 485 days 62.73 63%
Anthony Carroll 9/10 485 days 62.73 63%
Caroline Frank 10/10 485 days 62.73 63%
Marcus Berndt 9/10 485 days 62.73 63%
Tadhg and Ciara 10/10 516 days 57.81 58%
Annette Gordon 10/10 546 days 52.76 53%
Chris Mitts 10/10 546 days 52.76 53%
Nikki Van de Scheur 10/10 546 days 52.76 53%
Liz 10/10 577 days 47.52 48%
Jon Rush 10/10 577 days 47.52 48%
Michael Grozdanovski 10/10 669 days 33.76 34%
Frank Turner 10/10 699 days 29.85 30%
Corinne Veyssiere 10/10 699 days 29.85 30%
Max Mayer-Aull 10/10 730 days 26.11 26%
Millie Benbow 10/10 730 days 26.11 26%
Shelley Sims 10/10 730 days 26.11 26%
Kelvin Lim 10/10 730 days 26.11 26%
Jennifer Pardee 10/10 758 days 23.0 23%
Rodney Tillyer 10/10 758 days 23.0 23%
Graham Johnstone 9/10 758 days 23.0 23%
Katrine Djernes 10/10 789 days 19.84 20%
Lukas Heim 10/10 789 days 19.84 20%
John Graham 7/10 789 days 18.05 18%
Pam Fairbanks 10/10 789 days 19.84 20%
Jen Hack 10/10 789 days 19.84 20%
Janneke van Krieken 10/10 849 days true 14.59 15%
Courtney Frew 10/10 850 days 14.51 15%
Arkaitz Garcia Herrera 8/10 850 days 13.79 14%
Sophie DESTANNES 10/10 850 days 14.51 15%
Thomas Nauer 10/10 850 days 14.51 15%
Lynne Mansell 10/10 850 days 14.51 15%
Bill Shelton 10/10 850 days 14.51 15%
Angela McDade 10/10 850 days 14.51 15%
Ieltxu Lauzirika 10/10 881 days 12.26 12%
Roger Miller 9/10 881 days 12.26 12%
Les Pick 9/10 911 days 10.36 10%
Tim Trenwith 10/10 942 days 8.71 9%
Joël Monin 10/10 1034 days 5.59 6%
Daniella Marlow 10/10 1034 days 5.59 6%
Alexandre Martin 9/10 1060 days 5.19 5%
Jason Morehouse 10/10 1064 days 5.15 5%
Annelie Peters 10/10 1064 days 5.15 5%
Olly 10/10 1064 days 5.15 5%
Kay Simpkin 9/10 1067 days true 5.12 5%
Patrick Meyer 10/10 1077 days true 5.05 5%
Rolf Anton 10/10 1095 days 5.0 5%
Jeremy Bennett 10/10 1095 days 5.0 5%
R Brandsma 9/10 1109 days true 4.97 5%
Alfredo Talin 10/10 1123 days 4.95 5%
Karin Martin 10/10 1123 days 4.95 5%
Magnus Bell 10/10 1154 days 4.88 5%
Carlos Ciller 10/10 1154 days 4.88 5%
Jochen vA 10/10 1154 days 4.88 5%
David Bryant 10/10 1154 days 4.88 5%
Steven Casburn 10/10 1154 days 4.88 5%
Jolien 9/10 1174 days true 4.85 5%
Mark Thompson 10/10 1185 days 4.82 5%
Matt Petrie 10/10 1185 days 4.82 5%
roni naiss 10/10 1215 days 4.77 5%
Harin Kerai 10/10 1215 days 4.77 5%
Gary Smith 10/10 1215 days 4.77 5%
Bev Rankin 9/10 1246 days 4.7 5%
Martyn Hancock 8/10 1246 days 4.47 4%
Vincent Clausen 10/10 1246 days 4.7 5%
Margaret Sheffield 10/10 1246 days 4.7 5%
Mark Fuller 10/10 1276 days 4.65 5%
Brett E 10/10 1338 days 4.52 5%
Vicki Shepherd 2/10 1399 days 3.3 3%
Bjoern Zwiebelberg 10/10 1429 days 4.35 4%
Pierre FALCONETTI 10/10 1429 days 4.35 4%
Phil Townsend 9/10 1429 days 4.35 4%
Lynne Dyck 10/10 1429 days 4.35 4%
Rakcent Wong 10/10 1460 days 4.29 4%
Trevor Beselt 10/10 1460 days 4.29 4%
Martin Goodman 10/10 1489 days 4.23 4%
Steve Paddison 10/10 1489 days 4.23 4%
Kathleen Brown 10/10 1489 days 4.23 4%
Howard Geer 10/10 1489 days 4.23 4%
Alison Gourlay 10/10 1489 days 4.23 4%
Jennifer Ings 10/10 1520 days 4.17 4%
Lynda Coote 8/10 1520 days 3.96 4%
Thomas and leonie 10/10 1520 days 4.17 4%
Ben Thompson 10/10 1520 days 4.17 4%
Ian MacDougall 10/10 1520 days 4.17 4%
paolo battistoni 10/10 1520 days 4.17 4%
thinus van niekerk 9/10 1551 days 4.11 4%
Joanna Stephens 10/10 1551 days 4.11 4%
Rachel Purchase 10/10 1581 days 4.05 4%
Mark Walton 9/10 1581 days 4.05 4%
William Wighton 10/10 1581 days 4.05 4%
Renee Willhuber 10/10 1581 days 4.05 4%
Jean-Marie Versaud 8/10 1581 days 3.85 4%
Luis . 10/10 1612 days 3.99 4%
mtn mtn 10/10 1642 days 3.93 4%
Mike Spiro 10/10 1642 days 3.93 4%
Margaret Kajewski 10/10 1673 days 3.87 4%
tim downing 10/10 1734 days 3.75 4%
Katherine Easterling 10/10 1765 days 3.69 4%
ruben dam 10/10 1765 days 3.69 4%
Barbara Clarke 10/10 1826 days 3.57 4%
francesco bombelli 10/10 1854 days 3.51 4%
Katy Kirby 10/10 1854 days 3.51 4%
Simon von Heugel 10/10 1885 days 3.45 3%
Mikael Hedstrom 10/10 1885 days 3.45 3%
Raz Shapira-Fainburg 10/10 1885 days 3.45 3%
Chris Heaton 10/10 2219 days 2.8 3%
rachandjohn 10/10 2250 days 2.74 3%
Steven Kopstein 10/10 2250 days 2.74 3%
Kelly Hunter 10/10 2250 days 2.74 3%
Jackie Pearson 10/10 2281 days 2.68 3%
Craig 9/10 2311 days 2.62 3%
Maree Dunlop 10/10 2403 days 2.44 2%
Graeme32 10/10 2495 days 2.26 2%
Travellor 10/10 2495 days 2.26 2%
hannahlornsen 10/10 2584 days 2.09 2%
David Law 10/10 2615 days 2.03 2%
David and Sally Wallis 8/10 2637 days true 1.88 2%
millview 10/10 2646 days 1.96 2%
johannesivarsson 10/10 2646 days 1.96 2%
Kleiner 10/10 2646 days 1.96 2%
obyrnej 10/10 2646 days 1.96 2%
Kristina Mårtensson 9/10 2646 days 1.96 2%
clarea 10/10 2676 days 1.91 2%
peteandviv 10/10 2676 days 1.91 2%
TheVons 10/10 2707 days 1.85 2%
Siggy0603 10/10 2829 days 1.61 2%
stacey 10/10 2829 days 1.61 2%
klinehan 10/10 2860 days 1.55 2%
Martin_Sonia 10/10 2860 days 1.55 2%
joelhwa 10/10 2890 days 1.49 1%
PandWBr 10/10 2921 days 1.43 1%
Webb & Muckelt 9/10 2930 days true 1.41 1%
Judith Midgley 8/10 2933 days true 1.33 1%
Michelle 10/10 2950 days 1.37 1%
TonyB 10/10 2950 days 1.37 1%
KandJ 10/10 2981 days 1.31 1%
susanmountford 9/10 2981 days 1.31 1%
Bjarne 10/10 2981 days 1.31 1%
cerlermsw 10/10 2981 days 1.31 1%
DaveHarris 9/10 3012 days 1.25 1%
Jimmer84 10/10 3012 days 1.25 1%
darktower 10/10 3012 days 1.25 1%
acharlesedwards 9/10 3042 days 1.19 1%
Caragh 10/10 3073 days 1.13 1%
stuart01 10/10 3103 days 1.07 1%
TomandDave 10/10 3103 days 1.07 1%
robpthomas 10/10 3103 days 1.07 1%
markearl 9/10 3103 days 1.07 1%
Katy Johnson 8/10 3262 days true 0.72 1%
Julie 9/10 3269 days true 0.75 1%
Matt Haneline 8/10 3275 days true 0.7 1%
Bette Eh 10/10 3276 days true 0.73 1%
Mark Leeuwenburgh 9/10 3292 days true 0.7 1%
Andrew Koster 9/10 3300 days true 0.68 1%
Becky Foley 10/10 3301 days true 0.68 1%
ian1 10/10 3315 days 0.66 1%
geoffreyandjean 9/10 3315 days 0.66 1%
fogartyh 10/10 3346 days 0.59 1%
Nature_love 8/10 3346 days 0.57 1%
BrianHart6 10/10 3377 days 0.53 1%
donpursche 9/10 3438 days 0.41 0%
martinveysey 10/10 3591 days 0.12 0%
dylan212 10/10 3652 days 0.0 0%
Marge Steve 9/10 3661 days true 0.0 0%
Don and Barb 8/10 3673 days true 0.0 0%
Jen Rick 10/10 3676 days true 0.0 0%
Nigel Petrie 10/10 3765 days true 0.0 0%
alanvn 9/10 3855 days true 0.0 0%
Jules77 10/10 3864 days 0.0 0%
LowerD 9/10 3980 days true 0.0 0%
JanL 9/10 3986 days true 0.0 0%
erikc 9/10 3986 days true 0.0 0%
keeble 7/10 3986 days true 0.0 0%
KuzakUSA 8/10 3990 days true 0.0 0%
GregL 9/10 4005 days 0.0 0%
Philip 10/10 4035 days true 0.0 0%
Melinda 9/10 4071 days true 0.0 0%
Andrew 5/10 4176 days true 0.0 0%
ranker_46 10/10 4588 days true 0.0 0%
qofd 9/10 4687 days 0.0 0%
noname 8/10 4751 days true 0.0 0%
Louise 10/10 4766 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Sunrise Holidays experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.16% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Sunrise Holidays experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Sunrise Holidays experience has been adjusted for 8 days. Adjustments are according to the following table.

Days Adjustment
5 -0.10%
6 -0.12%
7 -0.14%
8 -0.16%
9 -0.18%
10 -0.20%
11 -0.22%

Final Ranking Score

98%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.