Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Sunrise Holidays Campervan Hire.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Nick Morrison
Rankers owner
Sunrise Holidays Campervan Hire
Valid Reviews
195 Valid Reviews
The Sunrise Holidays Campervan Hire experience has a total of 201 reviews. There are 195 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 195 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 144 |
|
74% |
| 9/10 | 34 |
|
17% |
| 8/10 | 13 |
|
7% |
| 7/10 | 2 |
|
1% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
95.95% Average
The raw data average (mean) for all the Sunrise Holidays Campervan Hire valid reviews is 95.95% and is based on 195 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
31 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 195 valid reviews, the experience has 31 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 31 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 9 |
|
29% |
| 9/10 | 13 |
|
42% |
| 8/10 | 7 |
|
23% |
| 7/10 | 1 |
|
3% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
3% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.71% Average
The raw data average (mean) for all the Sunrise Holidays Campervan Hire face-to-face reviews is 88.71% and is based on 31 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
97.40%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Bengt Pehrson | 10/10 | 46 days | 99.66 | 100% | |
| Andrew Sanis | 10/10 | 46 days | 99.66 | 100% | |
| Marcel | 10/10 | 46 days | 99.66 | 100% | |
| Hans Stam | 10/10 | 46 days | 99.66 | 100% | |
| Fredrik & Mattias | 10/10 | 46 days | 99.66 | 100% | |
| Nicola | 10/10 | 77 days | 99.06 | 99% | |
| MortenHaek | 10/10 | 77 days | 99.06 | 99% | |
| Zena Eyles | 9/10 | 108 days | 98.15 | 98% | |
| Kyle Canton | 10/10 | 108 days | 98.15 | 98% | |
| alan chan | 10/10 | 108 days | 98.15 | 98% | |
| Mark Lechner | 10/10 | 138 days | 96.98 | 97% | |
| Robin Lam | 10/10 | 138 days | 96.98 | 97% | |
| stephen richard | 8/10 | 138 days | 96.98 | 97% | |
| ian kennedy | 10/10 | 138 days | 96.98 | 97% | |
| Jeremy Bennett | 10/10 | 138 days | 96.98 | 97% | |
| Anthony Carroll | 9/10 | 138 days | 96.98 | 97% | |
| Caroline Frank | 10/10 | 138 days | 96.98 | 97% | |
| Marcus Berndt | 9/10 | 138 days | 96.98 | 97% | |
| Tadhg and Ciara | 10/10 | 169 days | 95.47 | 96% | |
| Annette Gordon | 10/10 | 199 days | 93.72 | 94% | |
| Chris Mitts | 10/10 | 199 days | 93.72 | 94% | |
| Liz | 10/10 | 230 days | 91.62 | 92% | |
| Jon Rush | 10/10 | 230 days | 91.62 | 92% | |
| Michael Grozdanovski | 10/10 | 322 days | 83.57 | 84% | |
| Frank Turner | 10/10 | 352 days | 80.37 | 81% | |
| Corinne Veyssiere | 10/10 | 352 days | 80.37 | 81% | |
| Max Mayer-Aull | 10/10 | 383 days | 76.76 | 77% | |
| Millie Benbow | 10/10 | 383 days | 76.76 | 77% | |
| Shelley Sims | 10/10 | 383 days | 76.76 | 77% | |
| Kelvin Lim | 10/10 | 383 days | 76.76 | 77% | |
| Jennifer Pardee | 10/10 | 411 days | 73.23 | 73% | |
| Rodney Tillyer | 10/10 | 411 days | 73.23 | 73% | |
| Graham Johnstone | 9/10 | 411 days | 73.23 | 73% | |
| Katrine Djernes | 10/10 | 442 days | 69.04 | 69% | |
| Lukas Heim | 10/10 | 442 days | 69.04 | 69% | |
| John Graham | 7/10 | 442 days | 69.04 | 69% | |
| Pam Fairbanks | 10/10 | 442 days | 69.04 | 69% | |
| Jen Hack | 10/10 | 442 days | 69.04 | 69% | |
| Janneke van Krieken | 10/10 | 502 days |  |
72.08 | 72% |
| Courtney Frew | 10/10 | 503 days | 59.91 | 60% | |
| Arkaitz Garcia Herrera | 8/10 | 503 days | 59.91 | 60% | |
| Sophie DESTANNES | 10/10 | 503 days | 59.91 | 60% | |
| Thomas Nauer | 10/10 | 503 days | 59.91 | 60% | |
| Lynne Mansell | 10/10 | 503 days | 59.91 | 60% | |
| Bill Shelton | 10/10 | 503 days | 59.91 | 60% | |
| Angela McDade | 10/10 | 503 days | 59.91 | 60% | |
| Ieltxu Lauzirika | 10/10 | 534 days | 54.81 | 55% | |
| Roger Miller | 9/10 | 534 days | 54.81 | 55% | |
| Les Pick | 9/10 | 564 days | 49.68 | 50% | |
| Tim Trenwith | 10/10 | 595 days | 44.62 | 44% | |
| Joël Monin | 10/10 | 687 days | 31.38 | 31% | |
| Daniella Marlow | 10/10 | 687 days | 31.38 | 31% | |
| Alexandre Martin | 9/10 | 713 days | 28.12 | 28% | |
| Jason Morehouse | 10/10 | 717 days | 27.64 | 27% | |
| Annelie Peters | 10/10 | 717 days | 27.64 | 27% | |
| Olly | 10/10 | 717 days | 27.64 | 27% | |
| Kay Simpkin | 9/10 | 720 days | |
32.74 | 32% |
| Patrick Meyer | 10/10 | 730 days | |
31.33 | 31% |
| Rolf Anton | 10/10 | 748 days | 24.08 | 24% | |
| Jeremy Bennett | 10/10 | 748 days | 24.08 | 24% | |
| R Brandsma | 9/10 | 762 days | |
27.09 | 27% |
| Alfredo Talin | 10/10 | 776 days | 21.13 | 21% | |
| Karin Martin | 10/10 | 776 days | 21.13 | 21% | |
| Magnus Bell | 10/10 | 807 days | 18.14 | 18% | |
| Carlos Ciller | 10/10 | 807 days | 18.14 | 18% | |
| Jochen vA | 10/10 | 807 days | 18.14 | 18% | |
| David Bryant | 10/10 | 807 days | 18.14 | 18% | |
| Steven Casburn | 10/10 | 807 days | 18.14 | 18% | |
| Jolien | 9/10 | 827 days | |
19.66 | 19% |
| Mark Thompson | 10/10 | 838 days | 15.47 | 15% | |
| Matt Petrie | 10/10 | 838 days | 15.47 | 15% | |
| roni naiss | 10/10 | 868 days | 13.17 | 13% | |
| Harin Kerai | 10/10 | 868 days | 13.17 | 13% | |
| Gary Smith | 10/10 | 868 days | 13.17 | 13% | |
| Bev Rankin | 9/10 | 899 days | 11.09 | 11% | |
| Martyn Hancock | 8/10 | 899 days | 11.09 | 11% | |
| Vincent Clausen | 10/10 | 899 days | 11.09 | 11% | |
| Margaret Sheffield | 10/10 | 899 days | 11.09 | 11% | |
| Mark Fuller | 10/10 | 929 days | 9.37 | 9% | |
| Brett E | 10/10 | 991 days | 6.71 | 6% | |
| Vicki Shepherd | 2/10 | 1052 days | 4.66 | 4% | |
| Bjoern Zwiebelberg | 10/10 | 1082 days | 5.03 | 5% | |
| Pierre FALCONETTI | 10/10 | 1082 days | 5.03 | 5% | |
| Phil Townsend | 9/10 | 1082 days | 5.03 | 5% | |
| Lynne Dyck | 10/10 | 1082 days | 5.03 | 5% | |
| Rakcent Wong | 10/10 | 1113 days | 4.98 | 4% | |
| Trevor Beselt | 10/10 | 1113 days | 4.98 | 4% | |
| Martin Goodman | 10/10 | 1142 days | 4.94 | 4% | |
| Steve Paddison | 10/10 | 1142 days | 4.94 | 4% | |
| Kathleen Brown | 10/10 | 1142 days | 4.94 | 4% | |
| Howard Geer | 10/10 | 1142 days | 4.94 | 4% | |
| Alison Gourlay | 10/10 | 1142 days | 4.94 | 4% | |
| Jennifer Ings | 10/10 | 1173 days | 4.89 | 4% | |
| Lynda Coote | 8/10 | 1173 days | 4.89 | 4% | |
| Thomas and leonie | 10/10 | 1173 days | 4.89 | 4% | |
| Ben Thompson | 10/10 | 1173 days | 4.89 | 4% | |
| Ian MacDougall | 10/10 | 1173 days | 4.89 | 4% | |
| paolo battistoni | 10/10 | 1173 days | 4.89 | 4% | |
| thinus van niekerk | 9/10 | 1204 days | 4.85 | 4% | |
| Joanna Stephens | 10/10 | 1204 days | 4.85 | 4% | |
| Rachel Purchase | 10/10 | 1234 days | 4.81 | 4% | |
| Mark Walton | 9/10 | 1234 days | 4.81 | 4% | |
| William Wighton | 10/10 | 1234 days | 4.81 | 4% | |
| Renee Willhuber | 10/10 | 1234 days | 4.81 | 4% | |
| Jean-Marie Versaud | 8/10 | 1234 days | 4.81 | 4% | |
| Luis . | 10/10 | 1265 days | 4.77 | 4% | |
| mtn mtn | 10/10 | 1295 days | 4.73 | 4% | |
| Mike Spiro | 10/10 | 1295 days | 4.73 | 4% | |
| Margaret Kajewski | 10/10 | 1326 days | 4.68 | 4% | |
| tim downing | 10/10 | 1387 days | 4.6 | 4% | |
| Katherine Easterling | 10/10 | 1418 days | 4.56 | 4% | |
| ruben dam | 10/10 | 1418 days | 4.56 | 4% | |
| Barbara Clarke | 10/10 | 1479 days | 4.47 | 4% | |
| francesco bombelli | 10/10 | 1507 days | 4.44 | 4% | |
| Katy Kirby | 10/10 | 1507 days | 4.44 | 4% | |
| Simon von Heugel | 10/10 | 1538 days | 4.39 | 4% | |
| Mikael Hedstrom | 10/10 | 1538 days | 4.39 | 4% | |
| Raz Shapira-Fainburg | 10/10 | 1538 days | 4.39 | 4% | |
| Chris Heaton | 10/10 | 1872 days | 3.94 | 3% | |
| rachandjohn | 10/10 | 1903 days | 3.89 | 3% | |
| Steven Kopstein | 10/10 | 1903 days | 3.89 | 3% | |
| Kelly Hunter | 10/10 | 1903 days | 3.89 | 3% | |
| Jackie Pearson | 10/10 | 1934 days | 3.85 | 3% | |
| Craig | 9/10 | 1964 days | 3.81 | 3% | |
| Maree Dunlop | 10/10 | 2056 days | 3.68 | 3% | |
| Graeme32 | 10/10 | 2148 days | 3.56 | 3% | |
| Travellor | 10/10 | 2148 days | 3.56 | 3% | |
| hannahlornsen | 10/10 | 2237 days | 3.44 | 3% | |
| David Law | 10/10 | 2268 days | 3.39 | 3% | |
| David and Sally Wallis | 8/10 | 2290 days | |
4.04 | 4% |
| millview | 10/10 | 2299 days | 3.35 | 3% | |
| johannesivarsson | 10/10 | 2299 days | 3.35 | 3% | |
| Kleiner | 10/10 | 2299 days | 3.35 | 3% | |
| obyrnej | 10/10 | 2299 days | 3.35 | 3% | |
| Kristina Mårtensson | 9/10 | 2299 days | 3.35 | 3% | |
| clarea | 10/10 | 2329 days | 3.31 | 3% | |
| peteandviv | 10/10 | 2329 days | 3.31 | 3% | |
| TheVons | 10/10 | 2360 days | 3.27 | 3% | |
| Siggy0603 | 10/10 | 2482 days | 3.1 | 3% | |
| stacey | 10/10 | 2482 days | 3.1 | 3% | |
| klinehan | 10/10 | 2513 days | 3.06 | 3% | |
| Martin_Sonia | 10/10 | 2513 days | 3.06 | 3% | |
| joelhwa | 10/10 | 2543 days | 3.02 | 3% | |
| PandWBr | 10/10 | 2574 days | 2.97 | 2% | |
| Webb & Muckelt | 9/10 | 2583 days | |
3.55 | 3% |
| Judith Midgley | 8/10 | 2586 days | |
3.55 | 3% |
| Michelle | 10/10 | 2603 days | 2.93 | 2% | |
| TonyB | 10/10 | 2603 days | 2.93 | 2% | |
| KandJ | 10/10 | 2634 days | 2.89 | 2% | |
| susanmountford | 9/10 | 2634 days | 2.89 | 2% | |
| Bjarne | 10/10 | 2634 days | 2.89 | 2% | |
| cerlermsw | 10/10 | 2634 days | 2.89 | 2% | |
| DaveHarris | 9/10 | 2665 days | 2.85 | 2% | |
| Jimmer84 | 10/10 | 2665 days | 2.85 | 2% | |
| darktower | 10/10 | 2665 days | 2.85 | 2% | |
| acharlesedwards | 9/10 | 2695 days | 2.81 | 2% | |
| Caragh | 10/10 | 2726 days | 2.77 | 2% | |
| stuart01 | 10/10 | 2756 days | 2.72 | 2% | |
| TomandDave | 10/10 | 2756 days | 2.72 | 2% | |
| robpthomas | 10/10 | 2756 days | 2.72 | 2% | |
| markearl | 9/10 | 2756 days | 2.72 | 2% | |
| Katy Johnson | 8/10 | 2915 days | |
3.01 | 2% |
| Julie | 9/10 | 2922 days | |
3.0 | 2% |
| Matt Haneline | 8/10 | 2928 days | |
2.99 | 2% |
| Bette Eh | 10/10 | 2929 days | |
2.99 | 2% |
| Mark Leeuwenburgh | 9/10 | 2945 days | |
2.96 | 2% |
| Andrew Koster | 9/10 | 2953 days | |
2.95 | 2% |
| Becky Foley | 10/10 | 2954 days | |
2.94 | 2% |
| ian1 | 10/10 | 2968 days | 2.43 | 2% | |
| geoffreyandjean | 9/10 | 2968 days | 2.43 | 2% | |
| fogartyh | 10/10 | 2999 days | 2.39 | 2% | |
| Nature_love | 8/10 | 2999 days | 2.39 | 2% | |
| BrianHart6 | 10/10 | 3030 days | 2.35 | 2% | |
| donpursche | 9/10 | 3091 days | 2.27 | 2% | |
| martinveysey | 10/10 | 3244 days | 2.06 | 2% | |
| dylan212 | 10/10 | 3305 days | 1.97 | 1% | |
| Marge Steve | 9/10 | 3314 days | |
2.35 | 2% |
| Don and Barb | 8/10 | 3326 days | |
2.33 | 2% |
| Jen Rick | 10/10 | 3329 days | |
2.33 | 2% |
| Nigel Petrie | 10/10 | 3418 days | |
2.18 | 2% |
| alanvn | 9/10 | 3508 days | |
2.03 | 2% |
| Jules77 | 10/10 | 3517 days | 1.68 | 1% | |
| LowerD | 9/10 | 3633 days | |
1.83 | 1% |
| JanL | 9/10 | 3639 days | |
1.82 | 1% |
| erikc | 9/10 | 3639 days | |
1.82 | 1% |
| keeble | 7/10 | 3639 days | |
1.82 | 1% |
| KuzakUSA | 8/10 | 3643 days | |
1.81 | 1% |
| GregL | 9/10 | 3658 days | 1.49 | 1% | |
| Philip | 10/10 | 3688 days | |
1.74 | 1% |
| Melinda | 9/10 | 3724 days | |
1.68 | 1% |
| Andrew | 5/10 | 3829 days | |
1.51 | 1% |
| ranker_46 | 10/10 | 4241 days | |
0.83 | 0% |
| qofd | 9/10 | 4340 days | 0.55 | 0% | |
| noname | 8/10 | 4404 days | |
0.56 | 0% |
| Louise | 10/10 | 4419 days | |
0.54 | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Sunrise Holidays Campervan Hire experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.04% Adjustment
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Sunrise Holidays Campervan Hire experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Sunrise Holidays Campervan Hire experience has been adjusted for 2 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 0 | -0.00% |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| … | … |
Final Ranking Score
97%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.