Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Sunrise Holidays Campervan Hire.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Nick Morrison
Rankers owner
Sunrise Holidays Campervan Hire
Valid Reviews
188 Valid Reviews
The Sunrise Holidays Campervan Hire experience has a total of 192 reviews. There are 188 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 188 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 137 |
|
73% |
| 9/10 | 34 |
|
18% |
| 8/10 | 13 |
|
7% |
| 7/10 | 2 |
|
1% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
95.80% Average
The raw data average (mean) for all the Sunrise Holidays Campervan Hire valid reviews is 95.80% and is based on 188 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
31 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 188 valid reviews, the experience has 31 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 31 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 9 |
|
29% |
| 9/10 | 13 |
|
42% |
| 8/10 | 7 |
|
23% |
| 7/10 | 1 |
|
3% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
3% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.71% Average
The raw data average (mean) for all the Sunrise Holidays Campervan Hire face-to-face reviews is 88.71% and is based on 31 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
96.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Nicola | 10/10 | 16 days | 99.96 | 100% | |
| Zena Eyles | 9/10 | 46 days | 99.66 | 100% | |
| Kyle Canton | 10/10 | 46 days | 99.66 | 100% | |
| alan chan | 10/10 | 47 days | 99.65 | 100% | |
| Mark Lechner | 10/10 | 76 days | 99.08 | 99% | |
| Robin Lam | 10/10 | 76 days | 99.08 | 99% | |
| stephen richard | 8/10 | 76 days | 99.08 | 99% | |
| ian kennedy | 10/10 | 77 days | 99.06 | 99% | |
| Jeremy Bennett | 10/10 | 77 days | 99.06 | 99% | |
| Anthony Carroll | 9/10 | 77 days | 99.06 | 99% | |
| Caroline Frank | 10/10 | 77 days | 99.06 | 99% | |
| Marcus Berndt | 9/10 | 77 days | 99.06 | 99% | |
| Tadhg and Ciara | 10/10 | 108 days | 98.15 | 98% | |
| Annette Gordon | 10/10 | 137 days | 97.03 | 97% | |
| Liz | 10/10 | 168 days | 95.53 | 96% | |
| Jon Rush | 10/10 | 169 days | 95.47 | 95% | |
| Michael Grozdanovski | 10/10 | 260 days | 89.29 | 89% | |
| Frank Turner | 10/10 | 290 days | 86.67 | 87% | |
| Corinne Veyssiere | 10/10 | 290 days | 86.67 | 87% | |
| Max Mayer-Aull | 10/10 | 321 days | 83.67 | 84% | |
| Millie Benbow | 10/10 | 321 days | 83.67 | 84% | |
| Shelley Sims | 10/10 | 322 days | 83.57 | 83% | |
| Kelvin Lim | 10/10 | 322 days | 83.57 | 83% | |
| Jennifer Pardee | 10/10 | 349 days | 80.7 | 81% | |
| Rodney Tillyer | 10/10 | 349 days | 80.7 | 81% | |
| Graham Johnstone | 9/10 | 349 days | 80.7 | 81% | |
| Katrine Djernes | 10/10 | 380 days | 77.12 | 77% | |
| Lukas Heim | 10/10 | 380 days | 77.12 | 77% | |
| John Graham | 7/10 | 380 days | 77.12 | 77% | |
| Pam Fairbanks | 10/10 | 380 days | 77.12 | 77% | |
| Jen Hack | 10/10 | 381 days | 77.0 | 77% | |
| Janneke van Krieken | 10/10 | 441 days |  |
83.02 | 83% |
| Courtney Frew | 10/10 | 441 days | 69.18 | 69% | |
| Arkaitz Garcia Herrera | 8/10 | 441 days | 69.18 | 69% | |
| Sophie DESTANNES | 10/10 | 441 days | 69.18 | 69% | |
| Thomas Nauer | 10/10 | 441 days | 69.18 | 69% | |
| Lynne Mansell | 10/10 | 441 days | 69.18 | 69% | |
| Bill Shelton | 10/10 | 441 days | 69.18 | 69% | |
| Angela McDade | 10/10 | 441 days | 69.18 | 69% | |
| Ieltxu Lauzirika | 10/10 | 472 days | 64.7 | 64% | |
| Roger Miller | 9/10 | 472 days | 64.7 | 64% | |
| Les Pick | 9/10 | 502 days | 60.07 | 60% | |
| Tim Trenwith | 10/10 | 533 days | 54.98 | 55% | |
| Joël Monin | 10/10 | 625 days | 40.0 | 40% | |
| Daniella Marlow | 10/10 | 625 days | 40.0 | 40% | |
| Alexandre Martin | 9/10 | 652 days | 36.1 | 36% | |
| Jason Morehouse | 10/10 | 655 days | 35.68 | 35% | |
| Annelie Peters | 10/10 | 655 days | 35.68 | 35% | |
| Olly | 10/10 | 655 days | 35.68 | 35% | |
| Kay Simpkin | 9/10 | 659 days | |
42.15 | 42% |
| Patrick Meyer | 10/10 | 669 days | |
40.51 | 40% |
| Rolf Anton | 10/10 | 686 days | 31.51 | 31% | |
| Jeremy Bennett | 10/10 | 686 days | 31.51 | 31% | |
| R Brandsma | 9/10 | 701 days | |
35.52 | 35% |
| Alfredo Talin | 10/10 | 714 days | 28.0 | 28% | |
| Karin Martin | 10/10 | 714 days | 28.0 | 28% | |
| Magnus Bell | 10/10 | 745 days | 24.41 | 24% | |
| Carlos Ciller | 10/10 | 745 days | 24.41 | 24% | |
| Jochen vA | 10/10 | 745 days | 24.41 | 24% | |
| David Bryant | 10/10 | 745 days | 24.41 | 24% | |
| Steven Casburn | 10/10 | 745 days | 24.41 | 24% | |
| Jolien | 9/10 | 766 days | |
26.58 | 26% |
| Mark Thompson | 10/10 | 776 days | 21.13 | 21% | |
| Matt Petrie | 10/10 | 776 days | 21.13 | 21% | |
| roni naiss | 10/10 | 806 days | 18.23 | 18% | |
| Harin Kerai | 10/10 | 806 days | 18.23 | 18% | |
| Gary Smith | 10/10 | 806 days | 18.23 | 18% | |
| Bev Rankin | 9/10 | 837 days | 15.55 | 15% | |
| Martyn Hancock | 8/10 | 837 days | 15.55 | 15% | |
| Vincent Clausen | 10/10 | 837 days | 15.55 | 15% | |
| Margaret Sheffield | 10/10 | 837 days | 15.55 | 15% | |
| Mark Fuller | 10/10 | 867 days | 13.24 | 13% | |
| Brett E | 10/10 | 929 days | 9.37 | 9% | |
| Vicki Shepherd | 2/10 | 990 days | 5.94 | 5% | |
| Bjoern Zwiebelberg | 10/10 | 1020 days | 5.89 | 5% | |
| Pierre FALCONETTI | 10/10 | 1020 days | 5.89 | 5% | |
| Phil Townsend | 9/10 | 1020 days | 5.89 | 5% | |
| Lynne Dyck | 10/10 | 1020 days | 5.89 | 5% | |
| Rakcent Wong | 10/10 | 1051 days | 5.31 | 5% | |
| Trevor Beselt | 10/10 | 1051 days | 5.31 | 5% | |
| Martin Goodman | 10/10 | 1080 days | 5.04 | 4% | |
| Steve Paddison | 10/10 | 1080 days | 5.04 | 4% | |
| Kathleen Brown | 10/10 | 1080 days | 5.04 | 4% | |
| Howard Geer | 10/10 | 1081 days | 5.03 | 4% | |
| Alison Gourlay | 10/10 | 1081 days | 5.03 | 4% | |
| Jennifer Ings | 10/10 | 1111 days | 4.98 | 4% | |
| Lynda Coote | 8/10 | 1111 days | 4.98 | 4% | |
| Thomas and leonie | 10/10 | 1111 days | 4.98 | 4% | |
| Ben Thompson | 10/10 | 1111 days | 4.98 | 4% | |
| Ian MacDougall | 10/10 | 1111 days | 4.98 | 4% | |
| paolo battistoni | 10/10 | 1112 days | 4.98 | 4% | |
| thinus van niekerk | 9/10 | 1143 days | 4.93 | 4% | |
| Joanna Stephens | 10/10 | 1143 days | 4.93 | 4% | |
| Rachel Purchase | 10/10 | 1172 days | 4.89 | 4% | |
| Mark Walton | 9/10 | 1172 days | 4.89 | 4% | |
| William Wighton | 10/10 | 1172 days | 4.89 | 4% | |
| Renee Willhuber | 10/10 | 1173 days | 4.89 | 4% | |
| Jean-Marie Versaud | 8/10 | 1173 days | 4.89 | 4% | |
| Luis . | 10/10 | 1203 days | 4.85 | 4% | |
| mtn mtn | 10/10 | 1233 days | 4.81 | 4% | |
| Mike Spiro | 10/10 | 1233 days | 4.81 | 4% | |
| Margaret Kajewski | 10/10 | 1264 days | 4.77 | 4% | |
| tim downing | 10/10 | 1325 days | 4.68 | 4% | |
| Katherine Easterling | 10/10 | 1357 days | 4.64 | 4% | |
| ruben dam | 10/10 | 1357 days | 4.64 | 4% | |
| Barbara Clarke | 10/10 | 1417 days | 4.56 | 4% | |
| francesco bombelli | 10/10 | 1445 days | 4.52 | 4% | |
| Katy Kirby | 10/10 | 1445 days | 4.52 | 4% | |
| Simon von Heugel | 10/10 | 1476 days | 4.48 | 4% | |
| Mikael Hedstrom | 10/10 | 1476 days | 4.48 | 4% | |
| Raz Shapira-Fainburg | 10/10 | 1476 days | 4.48 | 4% | |
| Chris Heaton | 10/10 | 1811 days | 4.02 | 3% | |
| rachandjohn | 10/10 | 1842 days | 3.98 | 3% | |
| Steven Kopstein | 10/10 | 1842 days | 3.98 | 3% | |
| Kelly Hunter | 10/10 | 1842 days | 3.98 | 3% | |
| Jackie Pearson | 10/10 | 1873 days | 3.93 | 3% | |
| Craig | 9/10 | 1903 days | 3.89 | 3% | |
| Maree Dunlop | 10/10 | 1995 days | 3.77 | 3% | |
| Graeme32 | 10/10 | 2087 days | 3.64 | 3% | |
| Travellor | 10/10 | 2087 days | 3.64 | 3% | |
| hannahlornsen | 10/10 | 2176 days | 3.52 | 3% | |
| David Law | 10/10 | 2207 days | 3.48 | 3% | |
| David and Sally Wallis | 8/10 | 2229 days | |
4.14 | 4% |
| millview | 10/10 | 2238 days | 3.43 | 3% | |
| johannesivarsson | 10/10 | 2238 days | 3.43 | 3% | |
| Kleiner | 10/10 | 2238 days | 3.43 | 3% | |
| obyrnej | 10/10 | 2238 days | 3.43 | 3% | |
| Kristina Mårtensson | 9/10 | 2238 days | 3.43 | 3% | |
| clarea | 10/10 | 2268 days | 3.39 | 3% | |
| peteandviv | 10/10 | 2268 days | 3.39 | 3% | |
| TheVons | 10/10 | 2299 days | 3.35 | 3% | |
| Siggy0603 | 10/10 | 2421 days | 3.18 | 3% | |
| stacey | 10/10 | 2421 days | 3.18 | 3% | |
| klinehan | 10/10 | 2452 days | 3.14 | 3% | |
| Martin_Sonia | 10/10 | 2452 days | 3.14 | 3% | |
| joelhwa | 10/10 | 2482 days | 3.1 | 2% | |
| PandWBr | 10/10 | 2513 days | 3.06 | 2% | |
| Webb & Muckelt | 9/10 | 2522 days | |
3.65 | 3% |
| Judith Midgley | 8/10 | 2525 days | |
3.65 | 3% |
| Michelle | 10/10 | 2542 days | 3.02 | 2% | |
| TonyB | 10/10 | 2542 days | 3.02 | 2% | |
| KandJ | 10/10 | 2573 days | 2.98 | 2% | |
| susanmountford | 9/10 | 2573 days | 2.98 | 2% | |
| Bjarne | 10/10 | 2573 days | 2.98 | 2% | |
| cerlermsw | 10/10 | 2573 days | 2.98 | 2% | |
| DaveHarris | 9/10 | 2604 days | 2.93 | 2% | |
| Jimmer84 | 10/10 | 2604 days | 2.93 | 2% | |
| darktower | 10/10 | 2604 days | 2.93 | 2% | |
| acharlesedwards | 9/10 | 2634 days | 2.89 | 2% | |
| Caragh | 10/10 | 2665 days | 2.85 | 2% | |
| stuart01 | 10/10 | 2695 days | 2.81 | 2% | |
| TomandDave | 10/10 | 2695 days | 2.81 | 2% | |
| robpthomas | 10/10 | 2695 days | 2.81 | 2% | |
| markearl | 9/10 | 2695 days | 2.81 | 2% | |
| Katy Johnson | 8/10 | 2854 days | |
3.11 | 2% |
| Julie | 9/10 | 2861 days | |
3.1 | 2% |
| Matt Haneline | 8/10 | 2867 days | |
3.09 | 2% |
| Bette Eh | 10/10 | 2868 days | |
3.09 | 2% |
| Mark Leeuwenburgh | 9/10 | 2884 days | |
3.06 | 2% |
| Andrew Koster | 9/10 | 2892 days | |
3.05 | 2% |
| Becky Foley | 10/10 | 2893 days | |
3.04 | 2% |
| ian1 | 10/10 | 2907 days | 2.52 | 2% | |
| geoffreyandjean | 9/10 | 2907 days | 2.52 | 2% | |
| fogartyh | 10/10 | 2938 days | 2.48 | 2% | |
| Nature_love | 8/10 | 2938 days | 2.48 | 2% | |
| BrianHart6 | 10/10 | 2969 days | 2.43 | 2% | |
| donpursche | 9/10 | 3030 days | 2.35 | 2% | |
| martinveysey | 10/10 | 3183 days | 2.14 | 2% | |
| dylan212 | 10/10 | 3244 days | 2.06 | 1% | |
| Marge Steve | 9/10 | 3253 days | |
2.45 | 2% |
| Don and Barb | 8/10 | 3265 days | |
2.43 | 2% |
| Jen Rick | 10/10 | 3268 days | |
2.43 | 2% |
| Nigel Petrie | 10/10 | 3357 days | |
2.28 | 2% |
| alanvn | 9/10 | 3447 days | |
2.13 | 2% |
| Jules77 | 10/10 | 3456 days | 1.77 | 1% | |
| LowerD | 9/10 | 3572 days | |
1.93 | 1% |
| JanL | 9/10 | 3578 days | |
1.92 | 1% |
| erikc | 9/10 | 3578 days | |
1.92 | 1% |
| keeble | 7/10 | 3578 days | |
1.92 | 1% |
| KuzakUSA | 8/10 | 3582 days | |
1.91 | 1% |
| GregL | 9/10 | 3597 days | 1.57 | 1% | |
| Philip | 10/10 | 3627 days | |
1.84 | 1% |
| Melinda | 9/10 | 3662 days | |
1.78 | 1% |
| Andrew | 5/10 | 3768 days | |
1.61 | 1% |
| ranker_46 | 10/10 | 4180 days | |
0.93 | 0% |
| qofd | 9/10 | 4279 days | 0.64 | 0% | |
| noname | 8/10 | 4343 days | |
0.66 | 0% |
| Louise | 10/10 | 4358 days | |
0.64 | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Sunrise Holidays Campervan Hire experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.06% Adjustment
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Sunrise Holidays Campervan Hire experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Sunrise Holidays Campervan Hire experience has been adjusted for 3 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 0 | -0.00% |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| 6 | -0.12% |
| … | … |
Final Ranking Score
97%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.