Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Sunrise Holidays.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Sunrise Holidays

Valid Reviews

211 Valid Reviews

The Sunrise Holidays experience has a total of 217 reviews. There are 211 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 211 valid reviews:

Rating Count Percentage
10/10 157
74%
9/10 37
18%
8/10 13
6%
7/10 2
1%
6/10 0
0%
5/10 1
0%
4/10 0
0%
3/10 0
0%
2/10 1
0%
1/10 0
0%

96.11% Average

The raw data average (mean) for all the Sunrise Holidays valid reviews is 96.11% and is based on 211 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

31 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 211 valid reviews, the experience has 31 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 31 face-to-face reviews:

Rating Count Percentage
10/10 9
29%
9/10 13
42%
8/10 7
23%
7/10 1
3%
6/10 0
0%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.71% Average

The raw data average (mean) for all the Sunrise Holidays face-to-face reviews is 88.71% and is based on 31 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

97.77%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Daniel Benjamin 10/10 14 days 99.97 100%
Peter Worsey 9/10 44 days 99.69 100%
Nick Richards 10/10 44 days 99.69 100%
Julie Morin 10/10 44 days 99.69 100%
Lanny T 9/10 75 days 99.11 99%
Alexandra Zobel-Brown 10/10 75 days 99.11 99%
Lil and Rob 9/10 76 days 99.08 99%
Andrew Hammond 10/10 105 days 98.25 98%
Paul 10/10 197 days 93.85 94%
Martha Duszynska 10/10 258 days 89.45 89%
John B 10/10 290 days 86.67 87%
Dieter Stein 10/10 290 days 86.67 87%
charlie 10/10 290 days 86.67 87%
Bengt Pehrson 10/10 317 days 84.08 84%
Andrew Sanis 10/10 318 days 83.98 84%
Marcel 10/10 318 days 83.98 84%
Hans Stam 10/10 318 days 83.98 84%
Fredrik & Mattias 10/10 318 days 83.98 84%
Geertje and Rein 10/10 318 days 83.98 84%
Nicola 10/10 349 days 80.7 81%
MortenHaek 10/10 349 days 80.7 81%
dino Sikkel 10/10 349 days 80.7 81%
Zena Eyles 9/10 379 days 77.24 77%
Kyle Canton 10/10 379 days 77.24 77%
alan chan 10/10 380 days 77.12 77%
Mark Lechner 10/10 409 days 73.49 74%
Robin Lam 10/10 409 days 73.49 74%
stephen richard 8/10 409 days 69.82 70%
ian kennedy 10/10 410 days 73.36 73%
Jeremy Bennett 10/10 410 days 73.36 73%
Anthony Carroll 9/10 410 days 73.36 73%
Caroline Frank 10/10 410 days 73.36 73%
Marcus Berndt 9/10 410 days 73.36 73%
Tadhg and Ciara 10/10 441 days 69.18 69%
Annette Gordon 10/10 470 days 65.0 65%
Chris Mitts 10/10 470 days 65.0 65%
Nikki Van de Scheur 10/10 470 days 65.0 65%
Liz 10/10 501 days 60.23 60%
Jon Rush 10/10 501 days 60.23 60%
Michael Grozdanovski 10/10 593 days 44.93 45%
Frank Turner 10/10 623 days 40.3 40%
Corinne Veyssiere 10/10 623 days 40.3 40%
Max Mayer-Aull 10/10 654 days 35.82 36%
Millie Benbow 10/10 654 days 35.82 36%
Shelley Sims 10/10 655 days 35.68 36%
Kelvin Lim 10/10 655 days 35.68 36%
Jennifer Pardee 10/10 682 days 32.03 32%
Rodney Tillyer 10/10 682 days 32.03 32%
Graham Johnstone 9/10 682 days 32.03 32%
Katrine Djernes 10/10 713 days 28.12 28%
Lukas Heim 10/10 713 days 28.12 28%
John Graham 7/10 713 days 25.59 26%
Pam Fairbanks 10/10 713 days 28.12 28%
Jen Hack 10/10 714 days 28.0 28%
Janneke van Krieken 10/10 774 days true 21.33 21%
Courtney Frew 10/10 774 days 21.33 21%
Arkaitz Garcia Herrera 8/10 774 days 20.26 20%
Sophie DESTANNES 10/10 774 days 21.33 21%
Thomas Nauer 10/10 774 days 21.33 21%
Lynne Mansell 10/10 774 days 21.33 21%
Bill Shelton 10/10 774 days 21.33 21%
Angela McDade 10/10 774 days 21.33 21%
Ieltxu Lauzirika 10/10 805 days 18.33 18%
Roger Miller 9/10 805 days 18.33 18%
Les Pick 9/10 835 days 15.71 16%
Tim Trenwith 10/10 866 days 13.31 13%
Joël Monin 10/10 958 days 7.97 8%
Daniella Marlow 10/10 958 days 7.97 8%
Alexandre Martin 9/10 984 days 6.95 7%
Jason Morehouse 10/10 988 days 6.81 7%
Annelie Peters 10/10 988 days 6.81 7%
Olly 10/10 988 days 6.81 7%
Kay Simpkin 9/10 992 days true 6.68 7%
Patrick Meyer 10/10 1002 days true 6.37 6%
Rolf Anton 10/10 1019 days 5.92 6%
Jeremy Bennett 10/10 1019 days 5.92 6%
R Brandsma 9/10 1034 days true 5.59 6%
Alfredo Talin 10/10 1047 days 5.37 5%
Karin Martin 10/10 1047 days 5.37 5%
Magnus Bell 10/10 1078 days 5.05 5%
Carlos Ciller 10/10 1078 days 5.05 5%
Jochen vA 10/10 1078 days 5.05 5%
David Bryant 10/10 1078 days 5.05 5%
Steven Casburn 10/10 1078 days 5.05 5%
Jolien 9/10 1099 days true 4.99 5%
Mark Thompson 10/10 1109 days 4.97 5%
Matt Petrie 10/10 1109 days 4.97 5%
roni naiss 10/10 1139 days 4.91 5%
Harin Kerai 10/10 1139 days 4.91 5%
Gary Smith 10/10 1139 days 4.91 5%
Bev Rankin 9/10 1170 days 4.85 5%
Martyn Hancock 8/10 1170 days 4.61 5%
Vincent Clausen 10/10 1170 days 4.85 5%
Margaret Sheffield 10/10 1170 days 4.85 5%
Mark Fuller 10/10 1200 days 4.79 5%
Brett E 10/10 1262 days 4.67 5%
Vicki Shepherd 2/10 1323 days 3.42 3%
Bjoern Zwiebelberg 10/10 1353 days 4.5 4%
Pierre FALCONETTI 10/10 1353 days 4.5 4%
Phil Townsend 9/10 1353 days 4.5 4%
Lynne Dyck 10/10 1353 days 4.5 4%
Rakcent Wong 10/10 1384 days 4.43 4%
Trevor Beselt 10/10 1384 days 4.43 4%
Martin Goodman 10/10 1413 days 4.38 4%
Steve Paddison 10/10 1413 days 4.38 4%
Kathleen Brown 10/10 1413 days 4.38 4%
Howard Geer 10/10 1414 days 4.38 4%
Alison Gourlay 10/10 1414 days 4.38 4%
Jennifer Ings 10/10 1444 days 4.32 4%
Lynda Coote 8/10 1444 days 4.1 4%
Thomas and leonie 10/10 1444 days 4.32 4%
Ben Thompson 10/10 1444 days 4.32 4%
Ian MacDougall 10/10 1444 days 4.32 4%
paolo battistoni 10/10 1445 days 4.32 4%
thinus van niekerk 9/10 1476 days 4.25 4%
Joanna Stephens 10/10 1476 days 4.25 4%
Rachel Purchase 10/10 1505 days 4.2 4%
Mark Walton 9/10 1505 days 4.2 4%
William Wighton 10/10 1505 days 4.2 4%
Renee Willhuber 10/10 1506 days 4.2 4%
Jean-Marie Versaud 8/10 1506 days 3.99 4%
Luis . 10/10 1536 days 4.14 4%
mtn mtn 10/10 1566 days 4.08 4%
Mike Spiro 10/10 1566 days 4.08 4%
Margaret Kajewski 10/10 1597 days 4.02 4%
tim downing 10/10 1658 days 3.9 4%
Katherine Easterling 10/10 1689 days 3.84 4%
ruben dam 10/10 1689 days 3.84 4%
Barbara Clarke 10/10 1750 days 3.72 4%
francesco bombelli 10/10 1778 days 3.66 4%
Katy Kirby 10/10 1778 days 3.66 4%
Simon von Heugel 10/10 1809 days 3.6 4%
Mikael Hedstrom 10/10 1809 days 3.6 4%
Raz Shapira-Fainburg 10/10 1809 days 3.6 4%
Chris Heaton 10/10 2144 days 2.95 3%
rachandjohn 10/10 2175 days 2.89 3%
Steven Kopstein 10/10 2175 days 2.89 3%
Kelly Hunter 10/10 2175 days 2.89 3%
Jackie Pearson 10/10 2206 days 2.83 3%
Craig 9/10 2236 days 2.77 3%
Maree Dunlop 10/10 2327 days 2.59 3%
Graeme32 10/10 2419 days 2.41 2%
Travellor 10/10 2419 days 2.41 2%
hannahlornsen 10/10 2509 days 2.23 2%
David Law 10/10 2540 days 2.17 2%
David and Sally Wallis 8/10 2562 days true 2.02 2%
millview 10/10 2571 days 2.11 2%
johannesivarsson 10/10 2571 days 2.11 2%
Kleiner 10/10 2571 days 2.11 2%
obyrnej 10/10 2571 days 2.11 2%
Kristina Mårtensson 9/10 2571 days 2.11 2%
clarea 10/10 2601 days 2.05 2%
peteandviv 10/10 2601 days 2.05 2%
TheVons 10/10 2632 days 1.99 2%
Siggy0603 10/10 2753 days 1.76 2%
stacey 10/10 2753 days 1.76 2%
klinehan 10/10 2784 days 1.69 2%
Martin_Sonia 10/10 2784 days 1.69 2%
joelhwa 10/10 2815 days 1.63 2%
PandWBr 10/10 2846 days 1.57 2%
Webb & Muckelt 9/10 2855 days true 1.56 2%
Judith Midgley 8/10 2858 days true 1.47 1%
Michelle 10/10 2875 days 1.52 2%
TonyB 10/10 2875 days 1.52 2%
KandJ 10/10 2906 days 1.46 1%
susanmountford 9/10 2906 days 1.46 1%
Bjarne 10/10 2906 days 1.46 1%
cerlermsw 10/10 2906 days 1.46 1%
DaveHarris 9/10 2937 days 1.4 1%
Jimmer84 10/10 2937 days 1.4 1%
darktower 10/10 2937 days 1.4 1%
acharlesedwards 9/10 2967 days 1.34 1%
Caragh 10/10 2998 days 1.28 1%
stuart01 10/10 3027 days 1.22 1%
TomandDave 10/10 3027 days 1.22 1%
robpthomas 10/10 3027 days 1.22 1%
markearl 9/10 3027 days 1.22 1%
Katy Johnson 8/10 3187 days true 0.86 1%
Julie 9/10 3194 days true 0.89 1%
Matt Haneline 8/10 3200 days true 0.84 1%
Bette Eh 10/10 3201 days true 0.88 1%
Mark Leeuwenburgh 9/10 3217 days true 0.85 1%
Andrew Koster 9/10 3225 days true 0.83 1%
Becky Foley 10/10 3226 days true 0.83 1%
ian1 10/10 3240 days 0.8 1%
geoffreyandjean 9/10 3240 days 0.8 1%
fogartyh 10/10 3271 days 0.74 1%
Nature_love 8/10 3271 days 0.7 1%
BrianHart6 10/10 3302 days 0.68 1%
donpursche 9/10 3363 days 0.56 1%
martinveysey 10/10 3515 days 0.26 0%
dylan212 10/10 3577 days 0.14 0%
Marge Steve 9/10 3586 days true 0.13 0%
Don and Barb 8/10 3598 days true 0.1 0%
Jen Rick 10/10 3601 days true 0.1 0%
Nigel Petrie 10/10 3690 days true 0.0 0%
alanvn 9/10 3779 days true 0.0 0%
Jules77 10/10 3788 days 0.0 0%
LowerD 9/10 3904 days true 0.0 0%
JanL 9/10 3911 days true 0.0 0%
erikc 9/10 3911 days true 0.0 0%
keeble 7/10 3911 days true 0.0 0%
KuzakUSA 8/10 3915 days true 0.0 0%
GregL 9/10 3930 days 0.0 0%
Philip 10/10 3960 days true 0.0 0%
Melinda 9/10 3995 days true 0.0 0%
Andrew 5/10 4101 days true 0.0 0%
ranker_46 10/10 4512 days true 0.0 0%
qofd 9/10 4611 days 0.0 0%
noname 8/10 4676 days true 0.0 0%
Louise 10/10 4691 days true 0.0 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Sunrise Holidays does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

98%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.