• Reviews  97%

204 reviews with the most recent first, showing page 1 of 26.

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Jamie Roberts's avatar

Jamie Roberts

Ranking: 10/10

My wife and I hired the two berth deluxe campervan from Kenrick for 2 weeks in July 2018. We could have stayed for 2 months (or even more) we had such a good time! The van met our needs perfectly - it was clear to see that a lot of thought had been put into making the van as functional and user friendly as possible. There was a little air conditioner in the van (for powered sites) that heated up the van brilliantly. Even though we went in the middle of winter we were never cold once! There is also a gas heater if you're free camping. The bed was also super comfy - we slept like logs most nights. I found the van very easy to drive and, surprisingly, it had a bit of power to negotiate mountainous country and winding roads as well. The van we hired was manual transmission but Kenrick was looking at expanding his fleet with some automatic transmission vehicles. The GPS that's provided with the vehicle has informative (and sometimes hilarious) commentary regarding the history of New Zealand and Maori folklore.
The best part about NZ Frontiers is dealing with Kenrick. He is professionalism embodied. He goes the extra mile to provide quality and a personal touch which in my experience is rare nowadays. And the price you are quoted is the price you pay! There are no nasty surprises upon returning the van! Fortunately, we did not do any damage to the van but Kenrick applies a common sense approach if the van is damaged. He is not going to charge you for minute and frivolous things, only when it is warranted.
All in all we had a wonderful experience and would 100% recommend to NZ frontiers to anyone.

Reviewed about 1 month ago

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Helen Flanagan's avatar

Helen Flanagan

Ireland

Ranking: 10/10

We were so lucky to have rented our Camper Van from New Zealand Frontiers.
The personal service provided by Kennrick was faultless and well worth the cost involved. We felt really secure in the knowledge that any problems or queries
would be answered positively and they were. He was very thorough in introducing us to the features of the van, the services available for campers in NZ both on
the North and South islands, providing maps, locations, and a super 'Sat Nav'
which gave the history and legends of New Zealand. He answered the phone immediately and dealt with our queries promptly and efficiently, we couldn't have wished for more. Not alone that, he brought the van to us in Auckland and also arranged for it to be picked up from us at the departure gate in Christchurch airport as we left after a superb 5 weeks in New Zealand. Highly recommended.
Thank you Kennrick, Helen and Jane (Ireland)

Reviewed about 1 month ago and experienced in February 2018

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Verena and Eduard's avatar

Verena and Eduard

Ranking: 10/10

We just arrived home from our second trip with New Zealand Frontiers. we met him at the airport after 15 years, he is as professional, efficient, well organised and very friendly.
From the very first communication we had, we felt as if we finally found a man that we could trust and we have not been disappointed. There are no hidden fees or added diesel fuel taxes or anything like some of the other companies do. We absolutely loved the Van, perfect to all our needs. Kenrick gives a fantastic service and is always at the end of the phone for almost everything.
NZ Frontiers is highly recommended. If we ever get the chance to visit NZ again, we will rent with Kenrick again without even contemplating other companies.

Reviewed about 1 month ago

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Armando's avatar

Armando

Ranking: 10/10

Kenrick was a very patience man with us making lots of questions and his vehicle was perfect!

Reviewed 4 months ago and experienced in April 2018

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julie frost's avatar

julie frost

England

Ranking: 10/10

Just arrived home from our second trip with New Zealand Frontiers. I think this says it all. Our previous experience was of a well run, efficient organisation and as always Kendrick was friendly, professional and on top of his game. If you are considering hiring a Motorhome in New Zealand I can certainly recommend New Zealand Frontiers

Reviewed 6 months ago

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Bruce W's avatar

Bruce W

Ranking: 10/10

We are Kiwis who have lived in Perth for the past 30 years and we carried out extensive search online for a reliable campervan company for a 2 week home visit. We came across NZ Frontiers, a small Auckland firm that had previous rave reviews. We booked. That was the right move and Kendrick, the friendly owner, made our whole booking and trip a breeze. Fantastic service and always at the end of the phone for any minor hitches and advice. GPS commentary was really appreciated, brushing us up on and expanding our history of the places we visited. Kendrick delivered the campervan to our holiday stay in Auckland, gave a full handover and off we went on our 2000km, central North Island trip from coast to coast. The campervan was well equipped and comfortable. Boon to have everything included and no hidden costs. Thanks Kendrick, you have our highest recommendation and we will look to you again on a future NZ visit.

Reviewed 6 months ago

Brian Parsons's avatar

Brian Parsons

Ranking: 10/10

"Amazing" is the best way to describe our New Zealand trip, as well as our experience with New Zealand Frontier and owner Kenrick Mitchell. I will admit we were sceptical while booking on line from Canada. We had no idea what to expect and placed our faith in the many great reviews we had read about Kenrick and his company. We were not disappointed. Kenrick is a professional through and through and it shows in the immaculate condition in which he keeps his camper vans. New Zealand Frontier is a small company with big heart and personal touch. You know instantly when you make Kenrick's acquaintance that you are in good hands.He went well out of his way to make sure we had the camper delivered at a time and place most convenient for us. He takes care of all the details and makes sure you are fully briefed on every aspect of them. It made it easy for us to enjoy a worry free trip. If you are in search of a camper van rental in New Zealand, we would highly recommend Kenrick and New Zealand Frontiers.

Brian and Ann Parsons
Nova Scotia Canada

Reviewed 6 months ago

Alexander's avatar

Alexander

Ranking: 10/10

We had been looking for ages which campervan company we could sufficiently trust to deliver us a carefree holiday in New Zealand when we stumbled upon Kenrick's New Zealand Frontiers. Boy, are we glad that we did.

Kenrick is a great and professional enterpreneur, who takes great pride in and is dedicated to delivering personal travel advice, extremely clean and well-equiped motorhomes as well as an overall pleasant company-customer experience. From the very first communication we had, we felt as if we finally found a (small) company that we could trust and we have not been dissapointed.
Our rental experience was A+ from beginning until its very end and we had no complaints whatsoever. Kenrick answers all of your questions with great patience, provides tips regarding itineraries and changes ferry bookings upon request. And everything is always done with a fantastic personal touch - you never feel as if something is annoying or your a number that needs to be processed.
The only hiccup we had is a pebble which caused a hole in our fresh water tank. That issue was handled with equal professionalism, by booking us into a mechanic place in Kaikoura the day after we discovered the hole. We even got a 0.5 day refund because we got obviously stuck in Kaikoura when the repairs were being undertaken, knowing that everybody was stuck there anyway because of extreme weather conditions.

The interesting conversations about New Zealand society, how it differs from Europe, the All Blacks as well as stops at points of interest in the Auckland area are things you get for free during the drives to/from drop-off on top off the excellent service you do pay for.

NZFrontiers is highly recommended. If we ever get the chance to visit NZ a second time, we will rent with Kenrick again without even contemplating other companies.

Reviewed 7 months ago

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