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We hired a van from NZ Frontiers for a post Covid catch-up with relatives & friends around the North Island. The whole process from quotation through delivery and return was conducted directly with Kenrick in a professional and personal manner. The van was superbly provisioned with everything we needed and Kenrick's handover was informative & complete. While our week away coincided with the North Island's first winter storm, the van provided a cosy retreat & easily coped with the winter roads. We look forward to taking another trip in one of Kenrick's vans when the weather is suited to a more adventurous holiday.
We recently had a break using New Zealnad Frontiers. The service was second to none. We were met at the airport, given afternoon tea and a tour of our van, and had full back up for the duration. The van was small, so easy to park and drive the windy northland roads. The power to weight ratio was fantastic, no big queues behind us. Lying in bed listening to the surf break on the adjacent beach is to be reccommended. Top marks Kenrick.
We would highly recommend New Zealand Frontiers. Kenrick was responsive and informative from the beginning. He took time to properly walk us through the campervan and answer any questions we had throughout the entire rental period. We ended up being affected by the covid-19 lockdown in New Zealand and Kenrick was fair, flexible and accommodating throughout. We were very relieved to be dealing with a small business and a real person instead of a large company/chain.
ARTHUR ROBERTS UK
In July 2019, my wife Pat and I had booked a one month campervan holiday for March 2020 in New Zealand through our travel agent when we stayed a night with my cousin. She and her husband had had a campervan holiday in NZ 4 years before and told us how good Kenrick Mitchell and his NZ Frontiers were, encouraging us to change from the big company campervan booked by our travel agent if we could. This was done, to the credit of our travel agent whom we have used several times before, and Kenrick has lived up to his reputation throughout our holiday. The van, with 300,000 k on the odometer, ran perfectly and the engine compartment looked like new. The coolant and brake fluid levels remained on their correct marks and the oil needed no topping up (from the container provided) throughout the almost 4000 k we covered before we were stopped by the Covid-19 lockdown, midnight 25 March. Our scheduled flight home from Christchurch on 31 March was cancelled and we stayed in an excellent campsite near Christchurch airport, 219onJohns, until we were able to get flights home, via Auckland, on 10 April. Kenrick reduced his daily rate for the extra 11 days to reflect the fact that we were only driving the van on occasional short trips to the supermarket for food and made arrangements for us to leave the van at the campsite, being under lockdown himself. We found the van very well equipped. Hot water worked quickly and plentifully - Pat and I had showers one after the other with no problems. The gas heater worked well, as did the 2 ring gas hob and the fridge. We did not use the air conditioning or the microwave but the TV gave us a window on the world through our immobile fortnight and Kenrick left us a couple of film DVDs as well. The bed worked very well and was most comfortable and the table's adjustability was useful. We did have some queries during the trip, of a minor nature and Kenrick was always there to answer the phone and help. We recommend him without reservation.
My wife Joyce and I booked our trip to New Zealand in August 2019 and Kenrick was most helpful from the start, providing lots of useful information for us as first time visitors to NZ and motor home users. He gave us tips about our entry into NZ as well as recommending alternative interesting ways of seeing the country. We booked a comprehensive package and were very pleased with the quality of the van and the way it was kitted out. Kenrick collected us from our hotel and took us to his headquarters to collect the van. He gave us a thorough "tour" of the van and all its facilities and gave us the "low down" on driving and road etiquette in NZ. After taking over the van, we only needed a supply of groceries before we were ready for our trip.
We had no problems with the van on what turned out to be a shortened trip due to Covid-19! We had to leave NZ at short notice half way through our trip and Kenrick was instrumental in getting us to the airport on time and at a very early hour of the day. He did this most willingly, for which we are very grateful.
We have no hesitation in recommending New Zealand Frontiers if you wish an interesting and trouble free camper van holiday in New Zealand.
We hired a campervan from New Zeland Frontiers for 5 weeks. We had a great time and the van was in perfect condition. We had done the same thing in Australia with Maui and it was terrible (no hot water, toilets leaking even thou we left the van for 4 days to fix it). Kenrick Mitchell, the owner of the company has been great. Taking the time to explain every thing and being reachable during our whole trip. We felt very secure and the service was friendly and efficient. The icing on the cake: Kendrick delivered the campervan to our hotel and picked it up where we stayed the last day. He organised the ticket for the ferry between the North and the South Island as well.
Will Bernard and Ciara O'Donnell
We booked our NZ honeymoon adventure over the Christmas break 2019-2020. We spent a long time doing our research on camper van options for NZ, looking at all the bigger companies and what they had to offer; large security deposits, lots of additional extras if you want them, and expensive hire rates (we were travelling at peak times so this was no big surprise). Then we found New Zealand Frontiers...
Their website was filled with information about their 2 Berth Deluxe models, with detailed information about the vans features, and costs, and all the additional things included in the hire (sat nav, unlimited kilometers, picnic table and chairs, low excess, and Road User Charges to name but a few). From the first email our communications with Kenrick were fantastic, and we had no issues whatsoever in organising the hire over the peak period. Upon arriving in Auckland, Kenrick collected us from our hotel before taking us to deal with some paperwork, where we met his family, had a coffee, and received lots of helpful information about travelling in NZ. Upon meeting Kenrick we instantly felt at ease and knew we had made the correct decision for this hire. The van was immaculate - it's clear Kenrick really does take great pride in his vans. In addition,
the on road service from New Zealand Frontiers was icredible, with no issue too small to drop Kenrick a call for a chat and a quick solution.The service we received from Kenrick at New Zealand Frontiers was absolutely incredible, and we would (and have!) recommend Kenrick and NZF to anyone thinking about giving the camper van adventure in New Zealand a go! You will certainly not be disappointed by the vehicles, or the fantastic service on offer here. We certainly will be back, and we will definitely be booking through Kenrick without any hesitation.
If you're planning your NZ adventure, do not hesitate to give New Zealand Frontiers an email, their service is truly exceptional!
We chose NZF after reading all the positive reviews and confirm that it lived up to and even outdid our expectations! The service is completely personalised and professional. There are no hidden costs which seems to be an issue with other campervan rentals. Kenrick picked us up from our Auckland hotel and took the time to fully explain all of the campervan features to us. The campervan ran perfectly throughout our trip, in any event Kenrick had made clear that he was fully on hand in case of any issues.
Would 100% recommend!