196 reviews with the most recent first, showing page 1 of 33.
Kenrick the owner of New Zealand Frontiers met my wife and I at the Auckland airport with the campervan. It was Ford Transit Camper Van and it was in new condition and very well stocked. We had all the cooking and linens along with chairs and a table for outdoor eating. He gave us a good lesson on the in's and outs of the van and we were off on our adventure within an hour of landing. The van along with the service from New Zealand Frontiers was top notch. I would highly recomend using New Zealand Frontiers for any campervan rental in New Zealand. We put over 4098 km on the van in 14 days on both the North and South Island and never had any issues with the van. They are also very straight forward with their price. There are no hidden fees or added diesel fuel taxes or anything like some of the other companies do.
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We cannot fault our experience with New Zealand Frontiers and Kenrick.
We found the company through researching the internet once we had booked our flights. We came across so many positive comments about the service received that we decided to give them a go. We were not disappointed!
The costings were clear and Kenrick promptly answered any questions we had.
During our planning of our itinerary, Kenrick gave us advice on timescales, where to go and what to expect. He even booked our ferry tickets for us.
When we landed at Auckland, Kenrick kindly collected us from the airport and went through all the paperwork before dropping us off at our hotel.
Kenrick provided us with everything we needed in the van. We loved it!
We definitely recommend New Zealand Frontiers to anyone planning a roadtrip round New Zealand!
We’ll be back again in the future and will be getting back in touch with Kenrick to book our van again!
Access savings worth hundreds of $$ on Top Ranked NZ Accommodation and Activities for just $1 per day.
My wife and I rented a camper van from New Zealand Frontiers for 10 days on our honeymoon. It is a smaller company that I stumbled upon on Rankers and I'm glad I did. The owner, Kenrick Mitchell, went above and beyond what I would expect for a vehicle rental. We were traveling from the U.S. and it was our first time in NZ. Prior to the trip, and even prior to booking with the company, Kenrick was extremely helpful (over email) answering various questions about the rental, the country, and possible itineraries. Kenrick is fully transparent with his pricing. What he quotes you is what you pay. There are no hidden fees. We could tell Kenrick takes great pride in ensuring his customers have a positive experience. The vehicle had no issues and was spotless. He delivered the vehicle to our hotel and gave us a full walk through of the camper van and its features. The vehicle was as advertised and came with a GPS. He also provided maps which proved useful. We didn't need to contact him, but felt good to know we had 24 hour road side assistance if needed. We felt so comfortable with Kenrick that we almost listed him as our emergency contact while in NZ which says something. Upon return of the vehicle, it was fun to catch up with Kenrick and we even received a follow up email asking how the remainder of our trip was. Overall, there's really nothing more he could have done to improve the great experience we had. One FYI, it may clearly say so on the website, but please note his vehicles are manual transmission.
We have just returned from our New Zealand holiday,the first 11 days of which were in a campervan from New Zealand Frontiers,and can only describe the total experience as a 10/10.Would really like to give it eleven but there was no button for that!
After reading some reviews of rental companies we decided to go with Kenrick's company due to the overwhelming number of positive reviews,and mentions of personal service and attention to details,and have to say we totally agree.The Ford Transit vehicle was ideal for our purpose,being just large enough to be comfortable and spacious enough for two people without being so large that parking in a regular car-sized spot would not be possible.The interior was all spotlessly clean on delivery and everything worked as it should.Changing the layout from bench seating and dining table to the large double bed setup took a few short minutes,and when the weather was suitable,the outside chairs and table provided were a great place to sit back and take in the amazing NZ scenery. The Kruse GPS commentary was a highlight as well,giving valuable information along the way,with suggestions of things to see and do just as you approach towns and areas of interest,as well as interesting snippets on NZ history and wildlife.So much so that it was our only audio we used.
But the most impressive part of the whole experience was,as so many others have reported,Kenrick's personal,friendly service.Right from the initial booking process the experience was so different to dealing with a large multinational.The van was delivered to our airport hotel the morning after our arrival and we were given a full run-down on the features and processes involved with its operation.After this we drove Kenrick back to his house and continued on our way.
After 2300 km of travelling the North Island,we returned the van to Kenrick,and he drove us to our Auckland hotel,with a stop along the way at One Tree Hill lookout.
All in all,a great way to see a great country.
We had a 6 week tour of New Zealand with a van from New Zealand Frontiers and cannot recommend highly enough for a top rate personal service. We were met from our early flight and given a thorough tour of the van and its operation before setting off all with a nice cup of tea and biscuits as an added bonus! Kenrick was happy for us to call with any queries or problems we came across while touring and provided some really good tips for routes and places to visit, this provided a useful safety net for our trip. The transit campervan we had was a perfect size for the two of us and equipped with everything we needed, 6 weeks and 5000 miles just disappeared so easily. The van was very easy to drive, it was not too wide like some others we had seen and felt more like a car on the road. We stayed mainly in DOC or free sites and only needed to stay in pay sites when we wanted to use the washing machine. We booked our ferry to the South Island via New Zealand Frontiers as this was totally flexible and a reduced rate, we changed dates easily with a quick phone call when we realised we needed a few more days on the North Island. The Cruze satnav provided gave a commentary with info on places of interest along our route and local history and folklore, we took some of the recommended detours and were rewarded with some lovely scenery and spots to visit. Using a smaller company we feel we gained first class personal service and attention to detail, nothing was too much trouble and provided us with a trouble free holiday experience.
Great experience from start to finish. Brilliant service from Kenrick. Campervan never missed a beat in 6 weeks and 7,000 kilometres. Comfy bed and everything you need.