80 Rankers Reviews
Thank you for considering McRent to take care of the most important time of your year - your holiday. The essence of what we do and what we’re good at is reflected in our name - McRent: Motor Caravan Rental. A total of 11 years of experience in operating high-quality motorhome rentals in 27 countries makes us the largest motorhome rental company in Europe and beyond. We are proud to have opened our doors right here in New Zealand in 2017, bringing German quality and efficiency and a new experience to the market. We would love to share this with you.
Most of our fleet is only used for one rental season to keep all vehicles in great shape, and customers can be assured that the vehicle they’ll be getting will meet their requirements. However, great vehicles alone are nothing without great service:
We are a young company here in New Zealand and have lots to learn. This is why we work hard every day at getting better at what we do, and we promise you that this will never stop. We have a highly committed and customer-service focused team. With Andrea, Isabel, Francis, Claudio and Claudia, the McRent team cares for your happiness and satisfaction and aims to look after your needs and requirements as best we can. Our team is committed to make this the perfect holiday experience for you and your loved ones - we truly strive to leave you smiling at the end of your holiday.
Our brand promise reveals it all … Memories with a motorhome that exceeds expectations.
North Island ▷ Auckland Region ▷ Auckland
Hours of Operation
Showing 13 reviews of 80.
We hired a campervan from McRent NZ in the winter school holidays (July 2021) and I cannot fault the campervan or their service.
The initial booking was made via email through the Auckland branch and then we collected the campervan from the ladies at the Christchurch branch. We had previously been sent video instructions for how things worked in the campervans that helped to prepare us for our journey and cut the time at pick up down.
We travelled in a group of 5 families and had 3 different models of campervans between us all - every model was great.
We had free transfers from the airport (and we didn't have to wait) and then we were shown through our campers that were all only about a year old. In the office they had a box of "leftovers" (grocery items that others had left behind when returning their campers) that we could pick from - great to grab some dishwashing liquid and salt/pepper etc!
The heating system was perfect to keep us cosy throughout our journey despite it being the middle of winter, and we stayed off-grid the entire time - not plugging in to power once. We freedom camped every night, and the travel during the day was enough to ensure the power was topped up.
We discovered our fridge wasn't working the first night (bad luck seeing as the campervan was only a year old) and were given a temporary fix (portable 12v cooler box) until they could replace the fridge the following day. We were refunded for our taxis and compensated for our time while it was fixed. We had no issues the rest of the trip.
The campervan was modern, equipped with everything we needed (except wine glasses and handtowels), and our kids loved the bunk beds at the back (we had a 6 berth). We loved the experience so much that we booked again to do another trip next year.
Good rental company with reasonable prices for what you get.
Great office team and really helpful.
We used a McRent 6person campervan to travel around the South Island for two weeks & it was awesome! We did over 3,000 k's & we were warm & comfortable the whole trip! We would have liked it if the bikes could have been on a bike rack outside of the van, but we made it work. Staff were friendly & helpful on pick up & drop off which helped too.
We rented from Christchurch for a 10 day south island holiday. We got a very new Dethleff european camper which was very comfortable. We freedom camped the whole way and did not plug into power once. The Van was so warm we never got cold. the Ladies that arranged pick up and drop off were amazing. Super friendly and helpful. They went out of their way to make this trip great for us. We had 4 other families with us all renting from McRent and we all had a great time. would def rent from them again, and i hope we will
We have rented through McRent twice, Once from Auckland and once from Christchurch. We think they are a good firm to deal with. We have just booked again for another holiday ex Christchurch Branch again. We have nothing bad to say about them. Great vans (far superior to other vans we have rented in Australia),& great people. Ian & Rachel
Very helpful, great camper like new, easy to drive highly recommend.
Just returned from a 9 day tour of the South Island in our McRent camper. The service and quality of vehicle provided by McRent was exceptional. Nothing was too much hassle. the vehicle itself was great, modern, easy to use and felt very safe. Well done McRent team we will be back.
From our initial inquiry through to when we returned the motorhome we found the McRent team to be totally, professional, accommodating and helpful. The motorhome was modern, comfortable and well equipped with everything we needed for a great holiday experience.
We would be more than happy to hire from McRent in the future and to recommend them to anyone else.
We rented a campervan from McRental in March 2021 and the experience was amazing and surpassed our expectations. The van was clean, new, quiet and so easy to drive. The team provided a great price and some added extras, were lovely and very quick to respond. We had to replace a water pump and it was fixed in the same town as we were in, within about an hour and we were compensated for van park fees we incurred. The only issue we had was with the after hours support but nothing was urgent so our holiday wasn't affected. We would absolutely use McRent again and have been recommending them to everyone.
This company is EXCEPTIONAL from the very start of my initial conversation everything was so easy, they are very particular about their vehicles telling you about absolutely everything you need to know before you are allowed to leave, it made no difference that we had 3 vehicles, the occupants of each vehicle got individual instruction, we thought this was extremely good. Staff are outstanding, great sense of humour but very professional. Hire is more expensive, but you get what you pay for, from previous experience. These folk place cleanliness and appearance of the vans high on the list.
Would certainly never hire elsewhere.
We rented a campervan for a long weekend and trip up north. Their vehicles are awesome, clean, tidy and well presented and the staff are very friendly and approachable. The 20 min video is a "much watch"! Keep up the great work McRent :-)
McRent customer service has done a good job to be able to response quickly to my request, I have been recommended the right size campervan which suits our needs. The campervan conditions was excellent, it was very new and clean and easy to drive. It was our first time to travel in campervan, therefore feeling a bit stressful as we have no experience but turned up there was no problem at all. The customer service has given us a lot of valuable advices during the pick up of how to look after the van and avoiding any unnecessary damage which can be costly. If we ever want to have another trip with campervan, we will go back to McRent again.
We had the best family holiday ever thanks to McRent. The quality of the staff, and the campervans themselves are in a different league to other companies we've dealt with. Excellent service all around. Highly recommend.