McRent made the RV pick-up and drop-off process convenient.

They also scheduled transportation to and from the airport for us. Their communication and responsiveness while we were on the road was great. The RV we rented looked new, clean and was the perfect size for the two of us. We had no problem driving it throughout the South Island of New Zealand.

The only negative comments we have are in regards to the walk-through of the RV at the time of pick-up. We felt it was a bit rushed and wasn't thorough enough. Be sure to ask a lot of questions and take photos of the RV before and after as well. Once we were on the road, we realized that the air conditioning didn't work and there was only one burner that worked on the stovetop. These issues should have been checked by their team prior to pick-up and communicated to us before we left. However, once we informed McRent of these problems at drop-off, we were both able to come to a resolution that worked for both parties.

Overall, we would be interested in booking another RV through McRent and suggest them to anyone who is looking for an RV to rent in New Zealand!

Reviewed over 3 years ago