Wai Hire Cars

Wai Hire Cars

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Details

20 Rankers Reviews

0 Face-to-Face

8 Rental Cars

34 Queenstown Township

Maps

Reviews

Showing 8 reviews of 20.

Tanya Snowden's avatar

Tanya Snowden

Australia

Ranking: 10/10

Wai Hire Cars are wonderful!

Great prices for very well maintained vehicles. Very friendly, helpful and personalised service.
We hired a Toyota Caldina for a week while in the South Island for a sporting event and a little getaway.
Greg and his staff went above and beyond for us, taking the initiative to put bike racks on the car without us even asking for it. Very much appreciated! Even went out of his way to meet us at the airport with the paperwork rather than meeting back at the shop, and also provided a GPS.
The car itself was spotless and well looked after. Very comfortable for travelling, great on fuel, and very spacious - all handy when travelling around in NZ. We easily fit 2 large bike bags, 2 suitcases, and 2 backpacks in the car to and from our first and last destinations, and took advantage of the roofrack bike transporters throughout the rest of the trip, very handy!

Will definitely use Wai Hire cars again when returning to Queenstown, and have already recommended to friends heading to NZ.

Thanks again!

Reviewed over 3 years ago

Wai Hire Cars responds:

Hi Tanya

Thank you for taking the time to write a review. We look forward to seeing you again next year.

Cheers
Greg

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David H's avatar

David H

United States

Ranking: 1/10

Booking was easy. Cancelling was impossible.

Despite their stated policy of allowing cancellations with a refund and multiple attempts to get in contact with them, they never returned my messages or refunded my money.

Reviewed almost 4 years ago

Wai Hire Cars responds:

Hi David

We are sorry you did not receive our messages.

Your booking included a discounted rate, you will see on your confirmation email that your booking had a 5% discount applied that was arranged directly with our office at the time of booking. On our website we clearly detail our cancellation clause which states "There are no refunds on discounted hires".

Your booking confirmation email also states the cancellation policy in bold. Which says "If cancelled this booking will incur the full cost of the hire".

We do not refund discounted back packer bookings but we do try to work with the customer to reschedule the booking to another time at no cost. If this would be suitable please contact me directly at manager@waihirecars.nz

Kind regards
Greg

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Helena Miles's avatar

Helena Miles

New Zealand

Ranking: 10/10

Fantastic rental service, the manager was a local and very knowledgeable about Queenstown, he was friendly and went above and beyond our expectations of service. Highly recommend!

Reviewed almost 4 years ago

Wai Hire Cars responds:

Thank you Helena. We look forward to seeing you again.

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!

Andrew Braun's avatar

Andrew Braun

Germany

Ranking: 10/10

Thank you Wai for a great experience.

We had a booking with Wai for Queenstown but our flights were changed due to weather and we ended up flying to Dunedin. Wai had a car for us at Dunedin airport, and there was no charge for this change. When we arrived in Queenstown we called into the Wai office and made all of our bookings for the rest of our trip around the South Island. The friendly person on the desk was extremely helpful.

We hired a midrange car and it was spotless.

The level of service we received from Wai went above and beyond.

Good luck for the future, we will be recommending you to all our friends back home.

Reviewed almost 4 years ago

Wai Hire Cars responds:

Thank you Andrew. We look forward to meeting your friends!

Henry Lim's avatar

Henry Lim

Malaysia

Ranking: 10/10

Best Rental Car Company in queenstown.

Greg was very helpful with everything. He even helped us with recommending us what to do and what not to do in our 1 week stay at Queenstown, he also managed to get us some really sweet deals for all the activities we wanted to do. He even called us to check if everything was alright.

We rented a Toyota Previa for our family and the car was exactly as advertised and it was in excellent condition.Returning the vehicle was also no big issue, we had an 8am flight back to Auckland and Greg and team was very accommodating in arranging the vehicle to be pickup from the airport at 6am.

Thanks Again GUYS !
Will definitely use Wai Hire Cars when i return to Queenstown.

- Henry -

Reviewed about 4 years ago

Wai Hire Cars responds:

Hi Henry

Thanks very much for the review. You will have to come back in Summer and visit Milford!

Kind regards
Greg

Nicholas  W's avatar

Nicholas W

Australia

Ranking: 10/10

Great price with no compromise on amazing service and quality.
We also enjoyed skiis we hired from Wai Ski Hire.
The car was spotless and got us around to where we needed to when we needed to be there.
Highly recommended

Reviewed about 4 years ago

Wai Hire Cars responds:

Hi Nicholas

Thanks for the review. We are glad you had a great time skiing. See you next winter!

Cheers
The Team at Wai Hire Cars

Award-2-24px Congratulations Wai Hire Cars

Top Ranked Awards 2015 Rental Cars Finalist

Brian McKinlay's avatar

Brian McKinlay

Canada

Ranking: 10/10

Wai Hire exceeded all of my expectations. I have rented from other companies in NZ and have never had a bad experience, but Wai Hire was the best company I've dealt with. The service was exceptional - very professional and personalized. The backpacker car I rented for a month was clean, well maintained, and ran problem free. I will definitely rent from Wai hire again. Thank you Greg and Wai Hire - wonderful job!

Reviewed over 4 years ago and experienced in March 2015

Wai Hire Cars responds:

Hi Brian.
Thank you for the review. We strive to offer a higher grade of back packer cars than our competitors. We hope to see you next summer.

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!

Cathy O'Shea's avatar

Cathy O'Shea

New Zealand

Ranking: 10/10

Fantastic friendly service, our flight was late and it was no problem. Delivery to the airport and very friendlly local advice about things to do. Car was clean and ran very well, good on fuel consumption - we had an 8 seater Estima. Would definitely go back and have recommended friends. Great service thank you.

Reviewed over 4 years ago

Wai Hire Cars responds:

Thank you Cathy. We look forward to seeing you again.

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!