Wai Hire Cars

Wai Hire Cars


21 Rankers Reviews

0 Face-to-Face

6 Rental Cars

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At Wai Hire Cars we are committed to great service and great deals.

Welcome to Wai Hire Cars.

We offer a full range of vehicles from compact cars to 12 seat vans. Our specialty is 4WD cars, trucks and luxury SUVs for taking on our country's rugged climate or cruising up to the ski fields in style.

Our large fleet is immaculately maintained to the highest standard. You can be sure if you are booking a bare-bones back packer car through to a rich, leather cocooned, luxury SUV, every vehicle will be spotless, in perfect working order and recently serviced.

We offer extras which other rental companies don’t, such as in car wifi internet, cell phones and mountain bikes.

We like going that extra mile for our customers that includes spending time with each and every one of you to ensure you make the most of your time in our amazing country.

Wai Hire Cars are part of a larger tourism company which provides luxury accommodation by Wai Luxury Suites and ski and snow board hire by Wai Ski Hire. Please visit our website to learn more about our package deals.

Contact the Wai Team today to make the most of your incredible New Zealand experience.


Feature Value Info


Wai Hire Cars

Commercial organisation


South IslandQueenstown RegionQueenstown Township


  • Rental Cars


Showing 8 reviews of 21.

Jan Guy's avatar

Jan Guy

United Kingdom

Ranking: 10/10

We had a reasonably priced hire car from Omega for a month in NZ. Car was clean and went well. We particularly enjoyed being able to leave it at an airport hotel rather than the base. Staff very helpful. Will use the company again.

Reviewed about 2 years ago

Tanya Snowden's avatar

Tanya Snowden


Ranking: 10/10

Wai Hire Cars are wonderful!

Great prices for very well maintained vehicles. Very friendly, helpful and personalised service.
We hired a Toyota Caldina for a week while in the South Island for a sporting event and a little getaway.
Greg and his staff went above and beyond for us, taking the initiative to put bike racks on the car without us even asking for it. Very much appreciated! Even went out of his way to meet us at the airport with the paperwork rather than meeting back at the shop, and also provided a GPS.
The car itself was spotless and well looked after. Very comfortable for travelling, great on fuel, and very spacious - all handy when travelling around in NZ. We easily fit 2 large bike bags, 2 suitcases, and 2 backpacks in the car to and from our first and last destinations, and took advantage of the roofrack bike transporters throughout the rest of the trip, very handy!

Will definitely use Wai Hire cars again when returning to Queenstown, and have already recommended to friends heading to NZ.

Thanks again!

Reviewed about 6 years ago

Wai Hire Cars responds:

Hi Tanya

Thank you for taking the time to write a review. We look forward to seeing you again next year.


David H's avatar

David H

United States

Ranking: 1/10

Booking was easy. Cancelling was impossible.

Despite their stated policy of allowing cancellations with a refund and multiple attempts to get in contact with them, they never returned my messages or refunded my money.

Reviewed over 6 years ago

Wai Hire Cars responds:

Hi David

We are sorry you did not receive our messages.

Your booking included a discounted rate, you will see on your confirmation email that your booking had a 5% discount applied that was arranged directly with our office at the time of booking. On our website we clearly detail our cancellation clause which states "There are no refunds on discounted hires".

Your booking confirmation email also states the cancellation policy in bold. Which says "If cancelled this booking will incur the full cost of the hire".

We do not refund discounted back packer bookings but we do try to work with the customer to reschedule the booking to another time at no cost. If this would be suitable please contact me directly at manager@waihirecars.nz

Kind regards

Helena Miles's avatar

Helena Miles

New Zealand

Ranking: 10/10

Fantastic rental service, the manager was a local and very knowledgeable about Queenstown, he was friendly and went above and beyond our expectations of service. Highly recommend!

Reviewed over 6 years ago

Wai Hire Cars responds:

Thank you Helena. We look forward to seeing you again.

Andrew Braun's avatar

Andrew Braun


Ranking: 10/10

Thank you Wai for a great experience.

We had a booking with Wai for Queenstown but our flights were changed due to weather and we ended up flying to Dunedin. Wai had a car for us at Dunedin airport, and there was no charge for this change. When we arrived in Queenstown we called into the Wai office and made all of our bookings for the rest of our trip around the South Island. The friendly person on the desk was extremely helpful.

We hired a midrange car and it was spotless.

The level of service we received from Wai went above and beyond.

Good luck for the future, we will be recommending you to all our friends back home.

Reviewed over 6 years ago

Wai Hire Cars responds:

Thank you Andrew. We look forward to meeting your friends!

Henry Lim's avatar

Henry Lim


Ranking: 10/10

Best Rental Car Company in queenstown.

Greg was very helpful with everything. He even helped us with recommending us what to do and what not to do in our 1 week stay at Queenstown, he also managed to get us some really sweet deals for all the activities we wanted to do. He even called us to check if everything was alright.

We rented a Toyota Previa for our family and the car was exactly as advertised and it was in excellent condition.Returning the vehicle was also no big issue, we had an 8am flight back to Auckland and Greg and team was very accommodating in arranging the vehicle to be pickup from the airport at 6am.

Thanks Again GUYS !
Will definitely use Wai Hire Cars when i return to Queenstown.

- Henry -

Reviewed over 6 years ago

Wai Hire Cars responds:

Hi Henry

Thanks very much for the review. You will have to come back in Summer and visit Milford!

Kind regards

Nicholas  W's avatar

Nicholas W


Ranking: 10/10

Great price with no compromise on amazing service and quality.
We also enjoyed skiis we hired from Wai Ski Hire.
The car was spotless and got us around to where we needed to when we needed to be there.
Highly recommended

Reviewed almost 7 years ago

Wai Hire Cars responds:

Hi Nicholas

Thanks for the review. We are glad you had a great time skiing. See you next winter!

The Team at Wai Hire Cars

Brian McKinlay's avatar

Brian McKinlay


Ranking: 10/10

Wai Hire exceeded all of my expectations. I have rented from other companies in NZ and have never had a bad experience, but Wai Hire was the best company I've dealt with. The service was exceptional - very professional and personalized. The backpacker car I rented for a month was clean, well maintained, and ran problem free. I will definitely rent from Wai hire again. Thank you Greg and Wai Hire - wonderful job!

Reviewed about 7 years ago and experienced in March 2015

Wai Hire Cars responds:

Hi Brian.
Thank you for the review. We strive to offer a higher grade of back packer cars than our competitors. We hope to see you next summer.

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