Hells Gate and Wai Ora Spa

Hells Gate and Wai Ora Spa

53%

Details

139 Rankers Reviews

119 Face-to-Face

33 Thermal Pools

13 Geothermal

10 Tikitere

Maps

Reviews

Showing 8 reviews of 124.

Melissa S's avatar

Melissa S

Ranking: 2/10

Hells Gate pools are under construction so there is only 1 sulphur pool. Usually there are 3. We thought this place is way overpriced. Make sure construction is done if you're going to go!

Reviewed 10 months ago

Conservation Campsite Pass

Save up to 70% on campsite fees! Support conservation and experience the natural beauty of NZ. 79 Department of Conservation campsites, one convenient pass.

Get the Pass

Inez Cavallaro's avatar

Inez Cavallaro

United States

Ranking: 6/10

We got a deal through GrabOne ($45/person instead of $75).

We arrived, checked in & were sent up to where our "spa attendant" would take care of us. She told us our time in the mud baths was limited to 20 minutes, but we could spend as much time as we wanted in the hot springs. That was it. This is important to note.

The mud baths were awesome. It's a bit more like muddy water than the thick mud I was afraid of. The showers on the outside of the building were A+. Fantastic water pressure.

We showered & headed over to the hot springs & my fiance accidentally splashed a little water getting into the hot springs & I could feel mascara mixed with water dripping into my eye. I tried to wipe it away.

Huge mistake. In wiping my mascara off, I got the water from my hands in my eyes. It felt like someone had set my eyes on fire. An older gentleman who worked there saw me & said, "Oh my god, your eyes!"

I got water from the water cooler & washed my eyes out. I got out & went to the outdoor shower & washed off. I jumped into the cold plunge pool & held my face under with my eyes open. All of these suggestions were made by the man working there. I was miserable. Finally I gave up & went to shower again & get some eye drops from the office.

I put a whole tube of eye drops in each eye. Nothing. My eyes are pouring tears & my nose is dripping.

We get to the Redwoods Tree Walk & the girl behind the counter asks what's the matter. I tell her, "We just went to Hell's Gate. It would really be worth the 5 seconds it would take them to tell you, 'Hey, just make sure you don't get the hot springs water in your eyes.'"

"They didn't take you through the health and safety briefing? I used to work there & there was a whole list of safety things we had to go through with you."

"Nope. They just said don't stay in the mud pools more than 20 mins."

"Oh wow. That's bad. Yeah, there's a whole protocol they're supposed to take you through."

Reviewed 12 months ago

Top Ranked NZ Deals Pass

Access savings worth hundreds of $$ on Top Ranked NZ Accommodation and Activities for just $1 per day.

Get deals pass

John Farley's avatar

John Farley

United Kingdom

Ranking: 10/10

A fantastic, free guided walk explained the geographical features and cultural significance of the other worldly, wonderful collection of volcanic curiosities.

Reviewed about 2 years ago and experienced in January 2017

Les Hendy's avatar

Les Hendy

Australia

Ranking: 8/10

This was a very interactive walk through a thermal activity area. Not as tourist orientated as some of the more commercial areas.

Reviewed over 2 years ago and experienced in October 2016

Avoid Camping Fines!

The only camping map where each location is approved by every regional council in NZ. So if it shows on the map, you’re allowed to stay.

The Rankers Camping NZ app, is also in association with…

Lea Celerier's avatar

Lea Celerier

France

Ranking: 8/10

A beautiful walk around the hot bath (you do not bath in these ones!!!). Up to 140 degrees. And smoke coming out from them everywhere. Guy was an amazing guide - we even saw a waterfall close to and learnt a lot about this phenomonen. To finish: bath.

Reviewed over 2 years ago and experienced in October 2016

Frank Fabian's avatar

Frank Fabian

Austria

Ranking: 8/10

We did only the spa, we enjoyed the mud pool and the hot pools very much.

Reviewed over 2 years ago and experienced in November 2016

Camping NZ App Icon

Camping NZ App

Every camping site on your iPhone™, iPad™ or Android™ phone or tablet. Avoid camping penalties using this council approved app. Featuring offline maps.

Download from the App Store Download Android app on Google Play

Jane Scott's avatar

Jane Scott

Australia

Ranking: 9/10

Absolutely loved this place. We arrived just as a guide was heading off with some others and we were invited to tack on the end of the tour. Our guide was fantastic. Yes it smells, but people if you have come to Rotorua, shouldn't you expect that!! (It actually wasn't as bad a some people make out.) What did you come here for if not to experience the wonders of this natural habitat. That includes the smell. I learnt so much about this area from this short walk around the park with a guide. I would recommend this place to anyone really interested in how and why this place actually exists. Truly amazing.

Reviewed almost 3 years ago

Jan Berendsen's avatar

Jan Berendsen

Germany

Ranking: 5/10

Stinky as hell! Really nice to see those hot pools for the first time, but the smell was nasty and the entrance price was way too high.

Reviewed about 3 years ago and experienced in March 2016