Euro Campers

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Details

257 Rankers Reviews

13 Face-to-Face

16 Motorhomes

Maps

Photos

Euro Sleeper
Euro Hitop
Euro Twin
Euro Familia

Information

Euro Campers cater for travellers seeking the fantastic freedom of exploring New Zealand by motorhome. At Euro Campers we offer a full range of 2 berth sleepervans, campervans and 6 berth motorhomes each with a kitchen, toilet, shower and heating system.

Current Deals:
Autumn Special: Travel New Zealand in Autumn and grab 25% discount. Valid for travel: 01 March - 28 April 2019. Sale ends: 15 Feb 19.

Over the years we have gathered customer feedback on what products and fees are most necessary to include in a Motorhome holiday. We have worked to refine our package and have come up with our ‘One Price Package’ offer. This includes:

Self-Containment Certificate – allows you to freedom camp so you will save money on campsite fees. This gives you the chance to spend and play more on other activities during your holiday.

Insurance Cover – travel with peace of mind knowing you are covered in case of an incident. Cover includes: Tyres, windscreen replacement (one incident), an extra driver and road side assistance. The excess is NZD250.

Media Kit – helps you to stay safe and intouch with your family and friends. This includes: GPS, WiFi Hotspot, Tourism Radio, Activity and Attraction Info and more. View the video here). A phone with local SIM card (device only), 12V USB charger and AUX cable. *Travel from the

01 May 19: Rental will not include WiFi, Cell Phone and NZ SIM Card. There will be a $25 charge for the GPS.

Additional Items – let’s not forget all the other items we give you for free. These include: one-way fee, unlimited km, airport transfer (airport depot/depot airport) fuel discount card, road map, camping chair and camping table.

Offices are based in Auckland and Christchurch.

Details

Feature Value Info

Location

South IslandCanterburyChristchurch

Categories

  • Motorhomes

Business Times

Open 7 days
Monday - Sunday: 8am - 4pm
Public Holidays: 8am - 4pm
Closed: Christmas (25th Dec) & New Years (1st Jan)

Contact

Campers

  • Thumb

    2 Berth Euro Sleeper

    Compact Sleepercar for up to 2 people. The built in dining area converts into sleeping area. Fully self-contained with kitchenette.

  • Thumb

    2+1 Euro Hitop

    The Euro Hitop is reliable, easy to drive and certified self contained. It is ideal for couples or a family with a small child.

  • Thumb

    2 Berth S/T Euro Twin

    The Euro Twin is a spacious, well equipped camper for up to 2 people. Certified Fully Self-Contained.

  • Thumb

    5 Berth S/T Euro Familia 5

    A large motorhome sleeping up to 5 people. Ideal for families. Fully Self-Contained with linen, kitchen equippment and plentiful storage.

  • Thumb

    2 Berth T Kingsleeper

    The King Sleeper - ideal for 2 Adults and a small child, provides great space, is fully self contained with a convertable sleeping and dining area.

Reviews

Showing 13 reviews of 257.

Featured review

Euro Campers has selected this customer review to be pinned to the top of this page.

This review was selected by Philip Knowles of Euro Campers on Fri 15 Jul, 2016.

Lara Monro's avatar

Lara Monro

Australia

Ranking: 10/10

Researching campervan hire in New Zealand proved to be a nightmare until I found Euro Campers.
We needed something simple to see New Zealand over 15 days and did not want ridiculous bonds held on credit cards like all the big name companies (You'll only discover it in the fine print).

Euro campers have no hidden secrets!! Everything is clearly outlined from the beginning and were prompt to answer questions, quotes and organise logistics for arrival and departure.

We hired a 2 berth Eco sleeper starting in Auckland and ending in Christchurch, pick up and drop off was courtesy of Euro campers and were very accomodating with our schedule.

A road trip is not complete without your own music from your phone, a bit of Internet and a reliable GPS. All of this plus more was included in the media pack. (We paid $50 for 3g of Vodaphone internet this lasted us 2 weeks combined with free hotspots etc)

Being in a self contained sleeper meant we could stay pretty much where ever we wanted, we used the Rankers App to locate free and cost effective places to stay and used the reviews to decide if one place was better than others. We did not get cold in the van, even though it was winter.

Definitely don't skip past Euro Campers if you're looking for a reliable and friendly team to help
Make your trip to New Zealand a success!

Reviewed over 2 years ago

Euro Campers responds:

Hi Lara,

Thank you so much for your kind feedback.
It is very important to us that you have all the equipment you need for a roadtrip already in your camper and don't need to stop at any shop to buy all the stuff.
We are really happy to hear that you enjoyed your trip. Hopefully we will see you again when you are keen for another NZ trip.

Best wishes,
Euro Campers

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Laura's avatar

Laura

Ranking: 1/10

My husband and I rented a Toyota Regius Ace (Kingsleeper) from Eurocampers for 5 weeks over Christmas & New Year and we were completely disappointed!

Why?
- The storage space is really narrow. We almost couldn't fit our luggage into it. Fortunately, we didn't bring a suitcase, but only travel bags.

- No connection for power supply in the camper. Most of the campers in that size actually have a connection, but Eurocampers just didn't think it through. So some things you can charge through the cigarette lighter in the van, when driving, but camera batteries f.ex. not...so you have to find other solutions.

- Too small camper for people with 1,80m: you cannot sit upright in the camper

- The cooling box was quite old and drew more volt than the cigarette lighter offered. So, our fuse melted twice and also our cable for the cigarette lighter melted.

- The tyres didn't have any profile left on them. So we got stuck in some gravel. We called AA, who told us that Eurocampers is not in the AA anymore. So they could only give us a number from someone who could pull us out, but we had to pay him 200 Dollars in cash. There was no refund from Eurocampers, because apparently the tyres were still fine (even without any profile)!

- Shortly before New Year's Eve, our water tank broke, so we had to spent New Year's Eve at a workshop for 4 hours. The guy told us that there was a kink in the hose, so that's why the water or air couldn't get out fast enough and there was too much pressure on the tank, so it broke. He said, the way that everything was built in was very unprofessional and that it's no wonder it broke.

Conclusion: Worst camper and worst service! No refund or apology for all our troubles and the time we lost fixing things in the camper. Really sad, Eurocampers!

Reviewed about 1 month ago

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Kerri Schopper's avatar

Kerri Schopper

Germany

Ranking: 10/10

Great car, great service, no problems just 4,5 weeks straight fun!!! Thanks Euro Campers.
We hired the Euro King Sleeper. Its totally new in side. Very well laid out.

Reviewed about 1 month ago

Euro Campers responds:

Hi Kerri,

Thanks for your review. We are pleased you were happy with the King Sleeper. Its proving to be one of most popular Campers. As you say - it is totally new inside, so very appealing!

Cheers
Euro Campers

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DIANE GUTJAHR's avatar

DIANE GUTJAHR

Austria

Ranking: 10/10

Es war alles so wie wir es uns vorgestellt haben! Der Camper war in einem Top Zustand! Ich empfehle Eurocampers jedem weiter und würde mir wieder einen Camper von Eurocampers nehmen! Auch das Personal war sehr sehr freundlich!

Reviewed about 1 month ago

Euro Campers responds:

Hi Diane,

"Translated"
It was all the way we imagined it to be! The camper was in top condition! I recommend Eurocampers to everyone and would take another camper from Eurocampers! The staff were also very friendly!

Thanks Diane! Pleased that we lived up to your expectations and you would recommend us.
Kind regards
Euro Campers

Fredrick Rorus's avatar

Fredrick Rorus

Netherlands

Ranking: 10/10

We have had brilliant service start till finish. From the first initial email the customer service has been extremely pleasant. We had a brilliant road trip with no issues, the pick up was easy and the drop off was also an easy, swift process. We had a fantastic holiday and this was in a large part, down to the excellent homely camper we had. The Euro twin.
Thanks.

Reviewed about 1 month ago

Euro Campers responds:

Hello Fredrick,
Great to see you made it home safe and sound.

The Euro Twin is a great vehicle and its always great that you had such a good time travelling with us.

See you soon,
Euro Campers

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Guenter Kastner's avatar

Guenter Kastner

Austria

Ranking: 7/10

bemüht, aber mit luft nach oben.

Reviewed 3 months ago

Euro Campers responds:

Dear Guenter,

Thanks for your taking the time to give us a review. We enjoyed meeting you.
Come back again soon.
Euro Campers

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Gareth O'Rourke's avatar

Gareth O'Rourke

New Zealand

Ranking: 5/10

We hired an older vehicle for 10 weeks from the beginning of Oct 2018. It was very battered inside and out and, although reasonably clean in the main accommodation area, there was quite a lot of dust and grime in the corners and at the edges. However, it was mechanically sound and never let us down at any point during our trip. We had problems with the cooker from the outset, which eventually necessitated quite a long detour into the Christchurch depot to have it repaired. We weren't offered any compensation for the cost and loss of our time, but neither did we ask for any - perhaps we should have! In addition, the heater broke half way through our trip and we had to buy another one and have the money reimbursed at the end. Whenever we phoned the depot about these problems the initial response was not very helpful and we found ourselves having to be quite assertive to get a positive result. The check in and check out procedures left a lot to be desired. On both occasions the person dealing with us seemed to lose interest when another customer arrived. This was more of an issue checking in because it prevented us from inspecting the van as fully as we would have liked to, including checking whether everything was working. Had we been able to we would have discovered the problem with the cooker before we left and saved ourselves a lot of time and inconvenience. It was less of a problem when we checked out other than being left with the bad feeling of being treated discourteously after having spent a considerable amount of money with the company. This company could definitely do better by improving their standards of customer care and paying greater attention to detail to ensure vehicles are properly cleaned and fully functioning prior to being handed over to customers.

Reviewed 3 months ago

Euro Campers responds:

Hi Gareth,

Customer care is a critical aspect of our service where we have taken on board your feelings and understand how this may have disappointed you. We are always looking at way to improve our performance and this area is one of them.

Regards
Euro Campers

Hugo Fernandes's avatar

Hugo Fernandes

United Kingdom

Ranking: 3/10

Very poor service. I would not recommend EuroCampers. Should have paid more attention to the previous poor reviews from Eurocampers.

We booked a 2+1 Berth Euro Hitop for a 3 week period. We were given a very poor quality vehicle (loads of bumps and marks on body work) with loads of broken equipment and we had several problems during our trip. We contacted EuroCampers several times to complaint and to request a replacement vehicle but this was denied. We were told that as long as the van was drivable, no replacements would be given (despite having an engine warning light on since the beginning of our trip).

Several parts were broken from the start, including gas hob, cooking pot, portable heater, inside light, water hose, and many others. The smoke detector was also not working. The van was also dirty when we picked it up with the waste tank not emptied (terrible smell when this was opened before we even left the depot).

We lost a lot of time in our trip making long detours to get things fixed and finding shops to get replacements. This created a lot of disruptions to our trip which negatively affected our experience and our travels.

Instead of finding an acceptable solution, EuroCampers tried to find excuses for all the problems and then provided contradictory and even false information. After a lot of complaints Eurocampers decided that a $100 NZD compensation was adequate, which is completely unacceptable for all the problems we had and time lost. Luckily we kept records for all the issues we had and will now proceed with further action.

Reviewed 5 months ago

Euro Campers responds:

Hi Hugo,

Euro Campers reviewed your case and provided the relevant feedback with you direct.

We wish you all the best and pleased we came to a resolution with you.

Kind regards
Euro Campers

Tamaza Zing's avatar

Tamaza Zing

Japan

Ranking: 9/10

Kon'nichiwa wareware Euro Kingsleeper wa nyūjīrando o 6-shūkan kingusurēpā o motte ita.
Yoi kaisha no yoi kyanpā arigatōgozaimasu.

Reviewed 5 months ago and experienced in August 2018

Euro Campers responds:

Kon' nichiwa Tamaza,

It was great to have you travel in our new King Sleeper. In particular we loved hearing your story about your freedom camping experiences and how safe you felt.

We welcome you back anytime!
Thanks
Euro Campers

Mitchell Banks's avatar

Mitchell Banks

Australia

Ranking: 10/10

We just finished a 3 week holiday with Euro Campers in the Euro Twin. We covered most of the North and South Island and had a wonderful time. Our motorhome was well maintained and the staff were friendly and gave us great recommendations.

Thank you for looking after us so well.
Cheers Mitchell and Devina Banks
Sydney Australia

Reviewed 5 months ago

Euro Campers responds:

Hi Mitchell and Devina,

Thanks for taking the time to post. We value your feedback, and so pleased that you had such a wonderful time in the Euro Twin. This Motorhome which has built in toilet and shower still proves to be one of our popular campers!

Have a great Christmas and New Years.
Cheers
Euro Campers

TOM SCHOUTEN's avatar

TOM SCHOUTEN

Australia

Ranking: 9/10

Hi Nick, Just finished two weeks of driving around the lovely south island on NZ. 3,500 kilometers of absolute pleasure, the weather was fantastic which made it all the better. The Euro Camper we had did not miss a beat, a comfortable well organised van, with all we needed. Great kitchen set up for easy meal preparation and we could sit inside in comfort when cold. The LPG stove made it easy to have the daily early morning cuppa and the fridge for food storage, and the obligatory end of day drinks.
Thank you
Cheers Tom and Lyn
Adelaide, South Australia

Reviewed 6 months ago

Euro Campers responds:

Hello Tom,

Thank you from all of us at Euro Campers. Sounds like the Euro Familia 5 proved a perfect all round vehicle - and additionally pleased you were able to unwind at the end of the day for your 'obligatory' end of day drinks!

We look forward to your next visit to NZ.

Regards
Euro Campers

sus Bently's avatar

sus Bently

United Kingdom

Ranking: 10/10

Great communication with sales team, friendly service, and very nice and tidy Motorhome. We would recommend.

Reviewed 6 months ago

Euro Campers responds:

Hi Sus,

Fantastic all round! We loved having you travel with us, and especially enjoyed providing your daughter with our free child gear - car seat, toys, portable high chair etc.

Thanks for recommending us!
Kind regards
Euro Campers

capucine Heymes's avatar

capucine Heymes

France

Ranking: 10/10

We rented a 2+1 Berth Euro Hitop campervan for three weeks and everything was just perfect : the campervan, the service, eurocampers' people ...
Nothing to add except : go rent at Euro Campers, it is the best thing to do to enjoy New Zealand and avoid problems.

Thanks again to Lena who welcomed us at Christchurch and explained everthing perfectly!

Reviewed 7 months ago

Euro Campers responds:

Hello Capucine,

Lena loved showing you round the camper and making your holiday in New Zealand special. The Euro HiTop is a perfect economy camper filled with everything you need - kitchen gear, bedding, porta shower and toilet etc. Can certainly see way the sales team guided you to this Camper.

Cheers
Euro Campers

Jeff Chadding 's avatar

Jeff Chadding

New Zealand

Ranking: 9/10

Everything about the camper we loved , it was our first time in a camper so very novice. But the staff explained how the camper works top to bottom and felt very confident leaving the branch. Only thing would change is the season we travelled in. Thank you for everything and keep up the good work. Jeff & Sarah.

Reviewed 7 months ago

Euro Campers responds:

Hi Jeff,

Sometimes we just cant get the weather right! - But we did have a milder winter. I must say that the landscape is amazing at that time of year, so I am sure you got some great photos.

Travelling by motorhome is such a good experience, and especially loved hearing how often you stopped to take breaks and just go off the beaten track. Its great not to rush to be somewhere!

All the best Jeff,
Euro Campers

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