Euro Campers

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Euro Campers

80%

273 Rankers Reviews

13 Face-to-Face

12 Motorhomes

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Information

Euro Campers cater for travellers seeking the freedom of exploring New Zealand by motorhome. At Euro Campers we offer a range modern fully self-contained campervans and motorhomes.

Current Deals:
Spring Sale: Grab 20% OFF and experience the advantage of travelling in Spring.
Best Sellers on Sale: Price Drop on our NEW Campers: Euro Sky was $86 now $69 and Euro King Sleeper was $72.50 now $55

Over the years we have gathered customer feedback on what products and fees are most necessary to include in a Motorhome holiday. We have worked to refine our package and have come up with our ‘One Price Package’ offer. This includes:

Campervan Self-Contained Certificate – allows you to freedom camp so you will save money on campsite fees. This gives you the chance to spend and play more on other activities during your holiday.

Campervan Insurance – if you have an accident, then there’s a good chance we have you covered. You can choose between three Insurance Options (Risk Taker, All Good and No Worries) All Insurance Cover includes: Tyres, windscreen replacement (one incident) an extra driver and 24h road side assistance.

Campervan Media Kit – we know you are addicted to the internet, texting and phone, so we help you to stay charged. The kit includes: 12V USB charger, AUX cable, Travel Adapter, phone mount and additionally, if you need a GPS device there is just a small fee of $25 per hire.

Campervan Extras – Free extras include: no one-way fee, unlimited kms, airport transfer(s) (between airport depot/depot airport), a fuel discount card, road map, camping chairs and table, child seat (s) (larger campers only) and more!

Offices are based in Auckland and Christchurch.

Details

Feature Value Info

Organisation

Global Campers

Commercial organisation

Location

South IslandCanterburyChristchurch

Categories

  • Motorhomes

Business Times

Open 7 days
Monday - Sunday: 8am - 4pm
Public Holidays: 8am - 4pm
Closed: Christmas (25th Dec) & New Years (1st Jan)

Online Maps

Reviews

Showing 8 reviews of 273.

Ange's avatar

Ange

Ranking: 1/10

Campervan/Motorhome renters beware!
Like many New Zealanders we rented a couple of motorhomes for the school holidays. We booked our Motorhomes from Euro Campers, right here in Rolleston. Supporting local, tick!
We flew to Auckland and collected our two dirty, smelly, leaky motorhomes. One didn’t even have hot water for the duration. The bed linen and towels smelt far from clean and the overall cleanliness was not up to our standards, especially in the current climate. The camp chairs provided in one motor home were soaking wet and going mouldy. We even discovered on the last night that both campers rego stickers were long out of date.
Mid way through our 10 day holiday we visited Rainbows End. Parked in the carpark and triple checked everything was locked. When we returned at the end of the day we found both campers had been ransacked and burgled. They’d taken all four children’s iPads and headphones, a camera, clothing, shoes, make up, a speaker, hairdryer, jackets, backpacks and even a kids pencil case. Luckily our home contents insurance will cover most of our personal belongings.
The main issue is that the thieves took a TV and bracket from my friend’s motorhome. As these belong to Euro Campers, we are not insured for these items. Despite purchasing the extra “No Worries” insurance from Euro Campers and the theft being no fault of our own. Euro Campers billed us $855. They charged us $499 for the TV and $150 for the bracket. The remainder was for admin and labour costs!
While at the depot there was a couple there that despite having also taken the extra insurance, were being charged around $2000 for roof damage due to a branch that had fallen on them.
The staff member also advised me that had there been a fire for example, we would have been liable for all of the contents, as their insurance only covers the motorhome!
Both families have decided that we wouldn’t ever hire a camper or motorhome again, it simply isn’t worth the risk.

Reviewed almost 2 years ago

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CHRIS's avatar

CHRIS

Ranking: 1/10

We are a group of medical doctors. We travel and have travelled extensively, through developing and developed countries, mostly for work. We have never experienced more concerning service that with this organisation. The organisation provided us with a vehicle that leaked urine from the toilet into the shower (from previous tenants, as we never used the bathroom facilities), which caused a severely unpleasant smell and attracted flies, and that leaked rain water into the cabin (our bed, luggage etc were wet). We were unable to use the vehicle; when we drove urine leaked into the cabin (especially if a gradient in the road) and we did not want to live, sleep or use the vehicle due to the clear and serious health concerns (many serious infective diseases are spread through body fluids such as urine). We raised our concerns immediately and our concerns were acknowledged, but the organisation refused to address it for several days. We had the vehicle for a few days, although we rented the vehicle for more than one month paying nearly £3000. The organisation refused to refund us any money or apologise for the health risks; they said they never refund clients (not even due to the pandemic, which is at contrast to most organisations' and countries' policies) and they said that they did not have a complaints procedure. They did not take our concerns or the health concerns seriously, not even in a pandemic, where they were informed that Corona viruses may be spread via urine. We believe this is negligent behaviour. We contacted governmental officials regarding our concerns.

Reviewed about 2 years ago and experienced in March 2020

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Leonie D's avatar

Leonie D

Ranking: 2/10

My friends and I have rented the Euro Familia 5 for 2 weeks to travel around the South Island. The Driver that picked us up from the airport turned up about an hour to late and when we go to their office there was this older man with a strong accent who was pretty rude.
The fridge didn't work, the gears weren't smooth and the camper itself was dirty as. Definitely can't recommend Euro Campers !!!

Reviewed about 2 years ago and experienced in February 2020

Emmalee Burger's avatar

Emmalee Burger

Ranking: 1/10

Deu covid-19 lock down I brought my camper back that I hired until the 26th of may. I came there and asked if I was getting my money back. They said no. I accepted the terms and conditions (that only said something about bringing the camper back before the end date. nothing about covid-19)

NOTE;
When we came in to pick up the camper we asked; what if we cant travel anymore because of covid-19? They said they were going to talk about it. Wel, they just said NO. not even something else

SO DONT HIRE A VAN THERE.
I WORKED HARD FOR THIS TRIP BUT THEY DONT GIVE A SHIT AND STOLE IT

Reviewed about 2 years ago and experienced in March 2020

Peter, The Netherlands's avatar

Peter, The Netherlands

Ranking: 3/10

We are quite disappointed. We rented for 37 days, but they gave us an old clunker, wear and tear inside and outside, noisy. Because hardly any place in New Zealand is level, The first few nights we could not level the car, until we had bought some ramps on which we could level the car. We got trouble with the electronics of the engine during our travel (car wouldn’t start) and had to call a mechanic/electrician. That can of course happen. But the people and especially the manager of the depot in Christchurch (an older gentleman with a strong German accent) couldn’t care less (“So, what do you want from me?” literally), was quite uninterested and unprofessionally unfriendly. Also the pick-up in Auckland had been unorganized, chaotic and the people there gave an impression of not being interested at all in what they were doing. Camper was not clean either, both inside and out, when we picked it up. We had to ask if they could at least clean the toilet, which stank to high heaven. A lot of utensils were missing or broken. (So check everything extremely well before you take off, in case you would still decide to do a rental with this group of amateurs)
All in all, we are quite disappointed. We wish them all success, but we will never rent with Eurocampers NZ again. Much better options are MAUÏ and BRITZ Camper Rentals, of which we saw quite good examples during our travels.
(By the way, the ramps we had to buy were not reimbursed. “We don’t provide ramps”.) So, deal with it.

Reviewed over 2 years ago

daniela's avatar

daniela

Ranking: 3/10

Leute, Leute, eigentlich bin ich kein Meckerer, aber hier muss ich. Wir bekamen einen uralten Hitop - über 300.000 km, die Innenausstattung war ziemlich "experienced". Und als wir wirklich Probleme mit der zweiten Batterie hatten (der Kühlschrank lief keinen halben Tag ohne Extra-Strom, sogar die Wasserpumpe versagte), war Euro Campers ziemlich desinteressiert. Wir halfen uns notgedrungen selbst mit vielen Campingplatz-Übernachtungen. Unsere anschließende Reklamation verlief sich in der Servicewüste von Euro Campers. Wir haben's nun als Erfahrung verbucht - aber würden gerne weitere NZ-Reisende woanders hin empfehlen. Lasst euch nicht vom vergleichsweise günstigen Preis blenden!

Reviewed over 2 years ago

Max's avatar

Max

Germany

Ranking: 10/10

We have chosen the Euro Sky - Campervan for a 3-week road trip for two people.

First of all we have to say that we were absolutely satisfied with Euro Campers, the staff, the online and on-site handling.
We picked up the camper in Auckland and returned it in Christchurch, the takeover and later handover went absolutely smoothly. Although we broke two wine glasses on our trip we did not have to pay for them and were taken over by the rental company as a gesture of goodwill. Very obliging. On request we even received a second blanket and bed linen free of charge. The shuttle service was punctual and reliable.

Regarding the camper itself we can say that the vehicle itself was built in 2013, but the interior was from 2019. Everything was very clean and it worked without any problems. Great is the additional equipment like camping chairs, towels, heater etc. The solar panel on the roof allows the fridge and USB ports to work continuously without driving or connection to shore power. Great.
The vehicle had run approx. 95000 kilometres when it was taken over. During the three weeks the car ran without any problems or any quirks.

We can recommend Euro Campers and especially the Euro Sky without reservation and will certainly book again with Euro Campers for the next road trip in New Zealand.

Reviewed over 2 years ago

Deborah Vitali's avatar

Deborah Vitali

Canada

Ranking: 3/10

We selected EuroCampers because it was the best vehicle/price for our family and the trip we had planned. The booking and pick up the vehicle, was efficient and smooth.

The vehicle itself was not very clean (broom swept) and well worn (having over 200k km) but this was acceptable.

The issues began when we went to use the stove. Unfortunately the 4 elements/oven would turn on but would not stay on due to a problem with the due to the holidays we could not get the stove repaired or replace. We purchased a camping stove and were told that a complaint would be lodged on our behalf and compensation would be discussed. When we returned the vehicle, the manager was reluctant to speak to us and would not discuss compensation saying she needed to review the facts. We presented the facts but she said this was not a clear case and she needed time to review as she had been on holidays and didn't look into the issue. I was told I would have a response by January 7 but none received.

We selected this vehicle because with young children we wanted to cook all of our meals and freedom camp thus being fully self contained was essential. A camping stove required outside cooking (in wind, cold and rain) and we had to disconnect the gas canister from the vehicle and connect to the camping stove every time we wanted to cook! The result was we often ate out and making a simple tea or coffee was a hassle and time consuming. We did not experience good customer service and did not even get an apology! They clearly did not test the essential items before giving it to us as the stove was clearly broken. Given the amount we paid for this vehicle, it should have been in perfect working order and if not, we should be fairly compensated for their mistake and our inconvenience to us

Reviewed over 2 years ago