Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Euro Campers

Valid Reviews

281 Valid Reviews

The Euro Campers experience has a total of 314 reviews. There are 281 valid reviews that are included when calculating the ranking score and 33 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 281 valid reviews:

Rating Count Percentage
10/10 183
65%
9/10 37
13%
8/10 30
11%
7/10 6
2%
6/10 1
0%
5/10 2
1%
4/10 1
0%
3/10 5
2%
2/10 2
1%
1/10 14
5%

88.90% Average

The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

13 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 13 face-to-face reviews:

Rating Count Percentage
10/10 4
31%
9/10 1
8%
8/10 6
46%
7/10 1
8%
6/10 1
8%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

84.62% Average

The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

81.11%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Alain Bélanger 10/10 456 days 100%
Pia 1/10 515 days 39%
Hilke und Marian 8/10 850 days 65%
Justin Littman 1/10 850 days 27%
Adem 1/10 1307 days 9%
Jens Moeller 10/10 1307 days 23%
alessandra breitenstein 1/10 1307 days 9%
Melfuction Berry 1/10 1430 days 6%
Ange 1/10 2160 days 2%
Peter, The Netherlands 3/10 2282 days 2%
Emmalee Burger 1/10 2282 days 2%
CHRIS 1/10 2282 days 2%
Max 10/10 2311 days 4%
Leonie D 2/10 2311 days 2%
Deborah Vitali 3/10 2342 days 2%
daniela 3/10 2342 days 2%
schap chris 1/10 2373 days 2%
Grant Clark 10/10 2434 days 4%
robertina szolarova 10/10 2587 days 4%
Markus Hufnagel 8/10 2617 days 4%
Kimberly McLean 8/10 2617 days 4%
Michel Cote 9/10 2617 days 4%
Veronica Young 10/10 2676 days 4%
DIANE GUTJAHR 10/10 2707 days 4%
Gareth O'Rourke 5/10 2738 days 3%
Fredrick Rorus 10/10 2738 days 4%
Kerri Schopper 10/10 2738 days 4%
Guenter Kastner 7/10 2738 days 3%
Laura 1/10 2738 days 1%
Giovanni Gamba 10/10 2799 days 3%
TOM SCHOUTEN 9/10 2829 days 3%
Hugo Fernandes 3/10 2829 days 2%
Mitchell Banks 10/10 2829 days 3%
capucine Heymes 10/10 2860 days 3%
sus Bently 10/10 2860 days 3%
Tamaza Zing 9/10 2860 days 3%
Stewart Hellken 10/10 2891 days 3%
Ari Wibowo 10/10 2891 days 3%
Jeff Chadding 9/10 2891 days 3%
sara oblak 10/10 2952 days 3%
A couple in a Euro Kingsleeper 10/10 2952 days 3%
Magdaleen Becker 10/10 2952 days 3%
Eleri Jones 8/10 2982 days 3%
Falkenhain Annemarie 9/10 2982 days 3%
Sarah Zul 9/10 2982 days 3%
Stephenn Baas 9/10 2982 days 3%
Simon Gakowski 10/10 2982 days 3%
Jeffery Wilson 1/10 3012 days 1%
DANIEL VIOLA 9/10 3013 days 3%
Rhyll Forrest 10/10 3013 days 3%
Linda Pulliam 8/10 3013 days 3%
Rodney Erickson 7/10 3013 days 3%
Freddrick Weiser 10/10 3013 days 3%
Domonkos Strommer 9/10 3072 days 3%
Troels Karlsen 10/10 3072 days 3%
Adrian Rutter 8/10 3072 days 3%
Eileen Hayden 10/10 3072 days 3%
duval-fleury benoit 10/10 3072 days 3%
Steven Kappeler 10/10 3103 days 3%
Irene Tos 7/10 3103 days 3%
Corinna Gröne 8/10 3103 days 3%
phill Fisher 8/10 3103 days 3%
Jan Christoph 10/10 3130 days 2%
Ted Gonera 9/10 3133 days 3%
Michael Kielburger 10/10 3133 days 3%
Sabrina Poon 8/10 3133 days 3%
Eoin O'Gorman 9/10 3133 days 3%
Frank Adriaanse 8/10 3133 days 3%
Andrew Praill 7/10 3133 days 2%
Oscar Petersen 8/10 3147 days 1%
helen reeve 10/10 3164 days 3%
Jozef Pinkerton 9/10 3194 days 2%
Keith Mc Daniel 10/10 3256 days 2%
phil reynolds 9/10 3256 days 2%
Melanie Forst 10/10 3256 days 2%
Mariette Eggermont 8/10 3256 days 2%
Marine Contri 8/10 3286 days 2%
Suzanne Hopkins 10/10 3286 days 2%
Mario Richter 10/10 3286 days 2%
Rodrigo De Souza 10/10 3286 days 2%
Simone Krause 10/10 3286 days 2%
ENG LEE OOI 8/10 3317 days 2%
Pablo Renedo 10/10 3317 days 2%
Tiam Siong Tan 10/10 3317 days 2%
Jon Veitch 9/10 3347 days 2%
Alan Honey 10/10 3347 days 2%
Matt Hansen 10/10 3347 days 2%
Thomas and Sonja 8/10 3363 days 1%
Bettina Olbrich 9/10 3378 days 2%
Anita Geyer 8/10 3378 days 2%
Vojtech Vojtko 10/10 3378 days 2%
Gary Gustafson 10/10 3378 days 2%
Robert Denison 9/10 3378 days 2%
patrik girardet 10/10 3378 days 2%
Taylor Wilson 10/10 3378 days 2%
Juan Prosperi 10/10 3406 days 2%
Lauren Moore 9/10 3406 days 2%
sara Deschenes 10/10 3406 days 2%
Helmut Kazmaier 1/10 3406 days 1%
Jocelyn Booy 6/10 3409 days 1%
Daisy Hoopers 10/10 3415 days 1%
Felicity Hughes 8/10 3418 days 1%
Sam Howard 7/10 3427 days 1%
Georgia Sutcliffe 8/10 3437 days 2%
Nick Bailey 8/10 3437 days 2%
Stephanie Lauer 10/10 3437 days 2%
Chislaine Arends 10/10 3437 days 2%
Michael Jeffress 10/10 3437 days 2%
Simon Robinson 10/10 3437 days 2%
Fiona Brigmanis 8/10 3437 days 2%
Beth Morris 10/10 3437 days 2%
Peter Coggins 8/10 3437 days 2%
Laurent Pinot 10/10 3437 days 2%
Martin Kurtz 10/10 3437 days 2%
Gina G 1/10 3437 days 1%
Christine Bilton 10/10 3437 days 2%
Sylvie Svensson 10/10 3437 days 2%
Jeremy Evans 9/10 3437 days 2%
Werner 10/10 3468 days 2%
Mel R 10/10 3468 days 2%
Yasmin Lim 10/10 3468 days 2%
Jill 10/10 3468 days 2%
Samuel Ong 9/10 3468 days 2%
Poh ching Yu 2/10 3468 days 1%
ryan harkleroad 8/10 3468 days 2%
colin mcmahon 10/10 3468 days 2%
Julia Tästensen 10/10 3468 days 2%
Paige H 10/10 3468 days 2%
Mike Mazur 8/10 3468 days 2%
Sigrid Duus 8/10 3468 days 1%
Mads Nielsen 8/10 3468 days 1%
Leonie Brabers 8/10 3491 days 1%
Petra 10/10 3498 days 2%
Ahmad Zulhilmi Mohamed Omar 10/10 3498 days 2%
Ashleigh Standell 10/10 3498 days 2%
Kathy Fisher 8/10 3498 days 2%
andy ziesmann 10/10 3498 days 2%
T Brummel 9/10 3498 days 2%
Pavel Schmitt 10/10 3498 days 2%
Peter Rickard 8/10 3498 days 2%
Carol Kettner 9/10 3498 days 2%
Isabell Kraemer 10/10 3498 days 2%
Kevin Hendy 10/10 3507 days 1%
Jamie Anderson 10/10 3529 days 2%
Harry Peters 10/10 3529 days 2%
Nurul Farhanah Sidik 10/10 3529 days 2%
Wouters 10/10 3529 days 2%
Katie 10/10 3529 days 2%
Tracey Davies 8/10 3529 days 2%
Andrew Sampaklis 10/10 3529 days 2%
Emilie Fagioli 10/10 3529 days 2%
Steffi Feldmann 10/10 3559 days 2%
Stephen O'Co 10/10 3559 days 2%
JC Owen 10/10 3559 days 2%
Janelle G 10/10 3559 days 2%
Andrew Roberts 10/10 3559 days 2%
steve kettewell 10/10 3559 days 2%
Chris BENDL 7/10 3590 days 2%
Tommy 3000 10/10 3590 days 2%
Al Round the World 10/10 3590 days 2%
Hoki Nixon 10/10 3590 days 2%
Lara Monro 10/10 3621 days 2%
Caitlin Johnson 10/10 3621 days 2%
Marie2200 10/10 3621 days 2%
esther houghton 10/10 3621 days 2%
Brandon H 10/10 3621 days 2%
Katja Fibig 8/10 3621 days 2%
Silvia R. 10/10 3621 days 2%
helen mccarl 9/10 3621 days 2%
Kiwi Girl 10/10 3621 days 2%
Barbara Beerli 9/10 3621 days 2%
Claudia 0 10/10 3621 days 2%
Anni Buechele 10/10 3651 days 1%
Jane and Duncan Fraser 10/10 3651 days 1%
Leslie Royal 10/10 3682 days 1%
Angene Johnson 10/10 3682 days 1%
Simon Breunig 10/10 3682 days 1%
Stew H 9/10 3682 days 1%
Arthur Wilding 10/10 3682 days 1%
Sandra Ray 10/10 3682 days 1%
Rabiah Abdullah 4/10 3712 days 1%
Christian Schnur 10/10 3712 days 1%
Christian Schönfels 10/10 3712 days 1%
Tim Evans 10/10 3712 days 1%
Bastian Leistner 9/10 3743 days 1%
Florian Thiele 10/10 3743 days 1%
Katelyn Flynn 10/10 3743 days 1%
Kasia Mazur 10/10 3743 days 1%
Louise Curnell 9/10 3743 days 1%
Sven Jahn 10/10 3743 days 1%
Hayden Arthur 10/10 3743 days 1%
Patrick Veber 10/10 3763 days 1%
Sabine Hering 10/10 3772 days 1%
James 10/10 3772 days 1%
Jeroen Slappendel 10/10 3772 days 1%
Glenn Kasman 1/10 3772 days 0%
Kerstin 3/10 3803 days 1%
Karen W 10/10 3803 days 1%
Stephen Eitel 9/10 3803 days 1%
Alexa Schneider 10/10 3803 days 1%
Michaela Rossmann 10/10 3803 days 1%
Sabina Host 10/10 3803 days 1%
Peter Sullivan 10/10 3803 days 1%
Manfred und Karin Achtstaetter 10/10 3803 days 1%
Stefanie Peters 10/10 3803 days 1%
Yousef Firoozan 9/10 3834 days 1%
cp lim 9/10 3834 days 1%
Jochen Dirkling 10/10 3834 days 1%
Manfred Gehrmann 10/10 3834 days 1%
Lorie Grundy 9/10 3834 days 1%
Maria und Peter 10/10 3834 days 1%
A Milber 10/10 3834 days 1%
Teemu Rautanen 9/10 3864 days 1%
Alex Sch 9/10 3864 days 1%
Gavin Print 9/10 3864 days 1%
stadivoj@gmail.com Radivoj 10/10 3864 days 1%
Elena Möller 10/10 3864 days 1%
David and Deslei Wood 10/10 3864 days 1%
Doro & Kally May 10/10 3864 days 1%
oscar de la calle tejedor 10/10 3864 days 1%
Nathan 10/10 3895 days 1%
Marleen Kenneth 10/10 3895 days 1%
Edith Wol 10/10 3895 days 1%
Peter H 10/10 3895 days 1%
Ruth 10/10 3925 days 1%
kelly bell 10/10 3925 days 1%
Marion Zajonc 10/10 3925 days 1%
Malinda B 10/10 3925 days 1%
Nate Thompson 10/10 3956 days 1%
Vinay Maharajpet 10/10 3956 days 1%
E K 10/10 3987 days 1%
Bronwyn Marshall 10/10 3987 days 1%
Nz Fan 10/10 3987 days 1%
Marius Fischer 10/10 4017 days 1%
janh 10/10 4017 days 1%
Erica Metro 10/10 4017 days 1%
Basak Ozaltin 9/10 4048 days 1%
Richard Metro 10/10 4048 days 1%
Thijs van Stiphout 10/10 4048 days 1%
Elisabeth Tartler 10/10 4048 days 1%
Rachel S 5/10 4078 days 0%
Osama Salih 10/10 4078 days 1%
Kurz Werner 9/10 4078 days 1%
Thomas Jentschke 10/10 4078 days 1%
alexandra Mund 10/10 4109 days 0%
Klaus Kircher 10/10 4109 days 0%
Sophie Truemper 10/10 4137 days 0%
Guillermo Lupi 10/10 4137 days 0%
Robert Warner 9/10 4137 days 0%
sofia crosley 10/10 4137 days 0%
Ronda Pendergast 10/10 4137 days 0%
Eva 10/10 4137 days 0%
Scott 10/10 4137 days 0%
Ilka and Helge 10/10 4168 days 0%
Bernd "Schwabe" 10/10 4168 days 0%
Moritz &Co 10/10 4168 days 0%
Martin Pelka 10/10 4168 days 0%
Sara Hubber 10/10 4168 days 0%
Astrid Michalske 10/10 4168 days 0%
Mike Behrens 10/10 4168 days 0%
Irod 10/10 4199 days 0%
Franz 10/10 4199 days 0%
Allan David 10/10 4199 days 0%
norman justesen 10/10 4229 days 0%
lennart herpertz 10/10 4229 days 0%
Mark BonDurant 10/10 4260 days 0%
Infernal 10/10 4260 days 0%
pascal omondiagbe 10/10 4260 days 0%
Jodi Thiessen 10/10 4290 days 0%
IreneG26 10/10 4290 days 0%
Jiminey Cricket 10/10 4290 days 0%
LoveOutdoors 10/10 4290 days 0%
Joe 10/10 4321 days 0%
Ben Clarke 10/10 4321 days 0%
Hans-Georg Milz 10/10 4321 days 0%
Wolfgang B 10/10 4321 days 0%
Arne Bruesch 10/10 4321 days 0%
Glen White 10/10 4443 days 1%
Kristina 9/10 4492 days 1%
Fabian 10/10 4839 days 1%
Heide Will 10/10 4867 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.47% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 105 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.43%
198 -2.45%
199 -2.46%
200 -2.47%
201 -2.48%
202 -2.50%
203 -2.51%

Balancing Adjustment

4.40% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

74%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.