Ranking Score Explained

Kia ora there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Euro Campers

Valid Reviews

273 Valid Reviews

The Euro Campers experience has a total of 310 reviews. There are 273 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 273 valid reviews:

Rating Count Percentage
10/10 181
66%
9/10 37
14%
8/10 29
11%
7/10 6
2%
6/10 1
0%
5/10 2
1%
4/10 1
0%
3/10 5
2%
2/10 2
1%
1/10 9
3%

90.29% Average

The raw data average (mean) for all the Euro Campers valid reviews is 90.29% and is based on 273 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

13 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 273 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 13 face-to-face reviews:

Rating Count Percentage
10/10 4
31%
9/10 1
8%
8/10 6
46%
7/10 1
8%
6/10 1
8%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

84.62% Average

The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.27%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Ange 1/10 732 days 100%
Peter, The Netherlands 3/10 854 days 57%
Emmalee Burger 1/10 854 days 54%
CHRIS 1/10 854 days 54%
Max 10/10 883 days 63%
Leonie D 2/10 883 days 47%
Deborah Vitali 3/10 914 days 40%
daniela 3/10 914 days 40%
schap chris 1/10 945 days 32%
Grant Clark 10/10 1006 days 32%
robertina szolarova 10/10 1159 days 24%
Markus Hufnagel 8/10 1189 days 23%
Kimberly McLean 8/10 1189 days 23%
Michel Cote 9/10 1189 days 24%
Veronica Young 10/10 1248 days 23%
DIANE GUTJAHR 10/10 1279 days 23%
Gareth O'Rourke 5/10 1310 days 18%
Fredrick Rorus 10/10 1310 days 23%
Kerri Schopper 10/10 1310 days 23%
Guenter Kastner 7/10 1310 days 20%
Laura 1/10 1310 days 16%
Giovanni Gamba 10/10 1371 days 22%
TOM SCHOUTEN 9/10 1401 days 22%
Hugo Fernandes 3/10 1401 days 16%
Mitchell Banks 10/10 1401 days 22%
capucine Heymes 10/10 1432 days 21%
sus Bently 10/10 1432 days 21%
Tamaza Zing 9/10 1432 days 21%
Stewart Hellken 10/10 1463 days 21%
Ari Wibowo 10/10 1463 days 21%
Jeff Chadding 9/10 1463 days 21%
sara oblak 10/10 1524 days 20%
A couple in a Euro Kingsleeper 10/10 1524 days 20%
Magdaleen Becker 10/10 1524 days 20%
Eleri Jones 8/10 1554 days 19%
Falkenhain Annemarie 9/10 1554 days 20%
Sarah Zul 9/10 1554 days 20%
Stephenn Baas 9/10 1554 days 20%
Simon Gakowski 10/10 1554 days 20%
Jeffery Wilson 1/10 1584 days 14%
DANIEL VIOLA 9/10 1585 days 20%
Rhyll Forrest 10/10 1585 days 20%
Linda Pulliam 8/10 1585 days 19%
Rodney Erickson 7/10 1585 days 18%
Freddrick Weiser 10/10 1585 days 20%
Domonkos Strommer 9/10 1644 days 19%
Troels Karlsen 10/10 1644 days 19%
Adrian Rutter 8/10 1644 days 18%
Eileen Hayden 10/10 1644 days 19%
duval-fleury benoit 10/10 1644 days 19%
Steven Kappeler 10/10 1675 days 19%
Irene Tos 7/10 1675 days 17%
Corinna Gröne 8/10 1675 days 18%
phill Fisher 8/10 1675 days 18%
Jan Christoph 10/10 1702 days 10%
Ted Gonera 9/10 1705 days 18%
Michael Kielburger 10/10 1705 days 18%
Sabrina Poon 8/10 1705 days 17%
Eoin O'Gorman 9/10 1705 days 18%
Frank Adriaanse 8/10 1705 days 17%
Andrew Praill 7/10 1705 days 17%
Oscar Petersen 8/10 1719 days 9%
helen reeve 10/10 1736 days 18%
Jozef Pinkerton 9/10 1766 days 18%
Keith Mc Daniel 10/10 1828 days 17%
phil reynolds 9/10 1828 days 17%
Melanie Forst 10/10 1828 days 17%
Mariette Eggermont 8/10 1828 days 16%
Marine Contri 8/10 1858 days 16%
Suzanne Hopkins 10/10 1858 days 17%
Mario Richter 10/10 1858 days 17%
Rodrigo De Souza 10/10 1858 days 17%
Simone Krause 10/10 1858 days 17%
ENG LEE OOI 8/10 1889 days 15%
Pablo Renedo 10/10 1889 days 16%
Tiam Siong Tan 10/10 1889 days 16%
Jon Veitch 9/10 1919 days 16%
Alan Honey 10/10 1919 days 16%
Matt Hansen 10/10 1919 days 16%
Thomas and Sonja 8/10 1935 days 8%
Bettina Olbrich 9/10 1950 days 16%
Anita Geyer 8/10 1950 days 15%
Vojtech Vojtko 10/10 1950 days 16%
Gary Gustafson 10/10 1950 days 16%
Robert Denison 9/10 1950 days 16%
patrik girardet 10/10 1950 days 16%
Taylor Wilson 10/10 1950 days 16%
Juan Prosperi 10/10 1978 days 15%
Lauren Moore 9/10 1978 days 15%
sara Deschenes 10/10 1978 days 15%
Helmut Kazmaier 1/10 1978 days 11%
Jocelyn Booy 6/10 1981 days 5%
Daisy Hoopers 10/10 1987 days 8%
Felicity Hughes 8/10 1990 days 7%
Sam Howard 7/10 1999 days 7%
Georgia Sutcliffe 8/10 2009 days 14%
Nick Bailey 8/10 2009 days 14%
Stephanie Lauer 10/10 2009 days 15%
Chislaine Arends 10/10 2009 days 15%
Michael Jeffress 10/10 2009 days 15%
Simon Robinson 10/10 2009 days 15%
Fiona Brigmanis 8/10 2009 days 14%
Beth Morris 10/10 2009 days 15%
Peter Coggins 8/10 2009 days 14%
Laurent Pinot 10/10 2009 days 15%
Martin Kurtz 10/10 2009 days 15%
Gina G 1/10 2009 days 10%
Christine Bilton 10/10 2009 days 15%
Sylvie Svensson 10/10 2009 days 15%
Jeremy Evans 9/10 2009 days 15%
Werner 10/10 2040 days 15%
Mel R 10/10 2040 days 15%
Yasmin Lim 10/10 2040 days 15%
Jill 10/10 2040 days 15%
Samuel Ong 9/10 2040 days 15%
Poh ching Yu 2/10 2040 days 11%
ryan harkleroad 8/10 2040 days 14%
colin mcmahon 10/10 2040 days 15%
Julia Tästensen 10/10 2040 days 15%
Paige H 10/10 2040 days 15%
Mike Mazur 8/10 2040 days 14%
Sigrid Duus 8/10 2040 days 7%
Mads Nielsen 8/10 2040 days 7%
Leonie Brabers 8/10 2063 days 7%
Petra 10/10 2070 days 14%
Ahmad Zulhilmi Mohamed Omar 10/10 2070 days 14%
Ashleigh Standell 10/10 2070 days 14%
Kathy Fisher 8/10 2070 days 14%
andy ziesmann 10/10 2070 days 14%
T Brummel 9/10 2070 days 14%
Pavel Schmitt 10/10 2070 days 14%
Peter Rickard 8/10 2070 days 14%
Carol Kettner 9/10 2070 days 14%
Isabell Kraemer 10/10 2070 days 14%
Kevin Hendy 10/10 2079 days 8%
Jamie Anderson 10/10 2101 days 14%
Harry Peters 10/10 2101 days 14%
Nurul Farhanah Sidik 10/10 2101 days 14%
Wouters 10/10 2101 days 14%
Katie 10/10 2101 days 14%
Tracey Davies 8/10 2101 days 13%
Andrew Sampaklis 10/10 2101 days 14%
Emilie Fagioli 10/10 2101 days 14%
Steffi Feldmann 10/10 2131 days 14%
Stephen O'Co 10/10 2131 days 14%
JC Owen 10/10 2131 days 14%
Janelle G 10/10 2131 days 14%
Andrew Roberts 10/10 2131 days 14%
steve kettewell 10/10 2131 days 14%
Chris BENDL 7/10 2162 days 12%
Tommy 3000 10/10 2162 days 14%
Al Round the World 10/10 2162 days 14%
Hoki Nixon 10/10 2162 days 14%
Lara Monro 10/10 2193 days 13%
Caitlin Johnson 10/10 2193 days 13%
Marie2200 10/10 2193 days 13%
esther houghton 10/10 2193 days 13%
Brandon H 10/10 2193 days 13%
Katja Fibig 8/10 2193 days 12%
Silvia R. 10/10 2193 days 13%
helen mccarl 9/10 2193 days 13%
Kiwi Girl 10/10 2193 days 13%
Barbara Beerli 9/10 2193 days 13%
Claudia 0 10/10 2193 days 13%
Anni Buechele 10/10 2223 days 13%
Jane and Duncan Fraser 10/10 2223 days 13%
Leslie Royal 10/10 2254 days 13%
Angene Johnson 10/10 2254 days 13%
Simon Breunig 10/10 2254 days 13%
Stew H 9/10 2254 days 13%
Arthur Wilding 10/10 2254 days 13%
Sandra Ray 10/10 2254 days 13%
Rabiah Abdullah 4/10 2284 days 9%
Christian Schnur 10/10 2284 days 12%
Christian Schönfels 10/10 2284 days 12%
Tim Evans 10/10 2284 days 12%
Bastian Leistner 9/10 2315 days 12%
Florian Thiele 10/10 2315 days 12%
Katelyn Flynn 10/10 2315 days 12%
Kasia Mazur 10/10 2315 days 12%
Louise Curnell 9/10 2315 days 12%
Sven Jahn 10/10 2315 days 12%
Hayden Arthur 10/10 2315 days 12%
Patrick Veber 10/10 2335 days 6%
Sabine Hering 10/10 2344 days 12%
James 10/10 2344 days 12%
Jeroen Slappendel 10/10 2344 days 12%
Glenn Kasman 1/10 2344 days 8%
Kerstin 3/10 2375 days 8%
Karen W 10/10 2375 days 11%
Stephen Eitel 9/10 2375 days 11%
Alexa Schneider 10/10 2375 days 11%
Michaela Rossmann 10/10 2375 days 11%
Sabina Host 10/10 2375 days 11%
Peter Sullivan 10/10 2375 days 11%
Manfred und Karin Achtstaetter 10/10 2375 days 11%
Stefanie Peters 10/10 2375 days 11%
Yousef Firoozan 9/10 2406 days 11%
cp lim 9/10 2406 days 11%
Jochen Dirkling 10/10 2406 days 11%
Manfred Gehrmann 10/10 2406 days 11%
Lorie Grundy 9/10 2406 days 11%
Maria und Peter 10/10 2406 days 11%
A Milber 10/10 2406 days 11%
Teemu Rautanen 9/10 2436 days 11%
Alex Sch 9/10 2436 days 11%
Gavin Print 9/10 2436 days 11%
stadivoj@gmail.com Radivoj 10/10 2436 days 11%
Elena Möller 10/10 2436 days 11%
David and Deslei Wood 10/10 2436 days 11%
Doro & Kally May 10/10 2436 days 11%
oscar de la calle tejedor 10/10 2436 days 11%
Nathan 10/10 2467 days 10%
Marleen Kenneth 10/10 2467 days 10%
Edith Wol 10/10 2467 days 10%
Peter H 10/10 2467 days 10%
Ruth 10/10 2497 days 10%
kelly bell 10/10 2497 days 10%
Marion Zajonc 10/10 2497 days 10%
Malinda B 10/10 2497 days 10%
Nate Thompson 10/10 2528 days 10%
Vinay Maharajpet 10/10 2528 days 10%
E K 10/10 2559 days 9%
Bronwyn Marshall 10/10 2559 days 9%
Nz Fan 10/10 2559 days 9%
Marius Fischer 10/10 2589 days 9%
janh 10/10 2589 days 9%
Erica Metro 10/10 2589 days 9%
Basak Ozaltin 9/10 2620 days 9%
Richard Metro 10/10 2620 days 9%
Thijs van Stiphout 10/10 2620 days 9%
Elisabeth Tartler 10/10 2620 days 9%
Rachel S 5/10 2650 days 6%
Osama Salih 10/10 2650 days 8%
Kurz Werner 9/10 2650 days 8%
Thomas Jentschke 10/10 2650 days 8%
alexandra Mund 10/10 2681 days 8%
Klaus Kircher 10/10 2681 days 8%
Sophie Truemper 10/10 2709 days 8%
Guillermo Lupi 10/10 2709 days 8%
Robert Warner 9/10 2709 days 8%
sofia crosley 10/10 2709 days 8%
Ronda Pendergast 10/10 2709 days 8%
Eva 10/10 2709 days 8%
Scott 10/10 2709 days 8%
Ilka and Helge 10/10 2740 days 7%
Bernd "Schwabe" 10/10 2740 days 7%
Moritz &Co 10/10 2740 days 7%
Martin Pelka 10/10 2740 days 7%
Sara Hubber 10/10 2740 days 7%
Astrid Michalske 10/10 2740 days 7%
Mike Behrens 10/10 2740 days 7%
Irod 10/10 2771 days 7%
Franz 10/10 2771 days 7%
Allan David 10/10 2771 days 7%
norman justesen 10/10 2801 days 7%
lennart herpertz 10/10 2801 days 7%
Mark BonDurant 10/10 2832 days 6%
Infernal 10/10 2832 days 6%
pascal omondiagbe 10/10 2832 days 6%
Jodi Thiessen 10/10 2862 days 6%
IreneG26 10/10 2862 days 6%
Jiminey Cricket 10/10 2862 days 6%
LoveOutdoors 10/10 2862 days 6%
Joe 10/10 2893 days 6%
Ben Clarke 10/10 2893 days 6%
Hans-Georg Milz 10/10 2893 days 6%
Wolfgang B 10/10 2893 days 6%
Arne Bruesch 10/10 2893 days 6%
Glen White 10/10 3015 days 4%
Kristina 9/10 3064 days 1%
Fabian 10/10 3411 days 0%
Heide Will 10/10 3439 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.03% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 123 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.00%
198 -2.01%
199 -2.02%
200 -2.03%
201 -2.04%
202 -2.05%
203 -2.06%

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

80%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.