Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Euro Campers
Valid Reviews
281 Valid Reviews
The Euro Campers experience has a total of 318 reviews. There are 281 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 281 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 14 |
|
5% |
88.90% Average
The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.76%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alain Bélanger | 10/10 | 289 days | 100% |
| Pia | 1/10 | 348 days | 40% |
| Hilke und Marian | 8/10 | 683 days | 76% |
| Justin Littman | 1/10 | 683 days | 31% |
| Adem | 1/10 | 1140 days | 13% |
| Jens Moeller | 10/10 | 1140 days | 33% |
| alessandra breitenstein | 1/10 | 1140 days | 13% |
| Melfuction Berry | 1/10 | 1262 days | 10% |
| Ange | 1/10 | 1993 days | 2% |
| Peter, The Netherlands | 3/10 | 2115 days | 2% |
| Emmalee Burger | 1/10 | 2115 days | 2% |
| CHRIS | 1/10 | 2115 days | 2% |
| Max | 10/10 | 2144 days | 4% |
| Leonie D | 2/10 | 2144 days | 2% |
| Deborah Vitali | 3/10 | 2174 days | 2% |
| daniela | 3/10 | 2175 days | 2% |
| schap chris | 1/10 | 2206 days | 2% |
| Grant Clark | 10/10 | 2266 days | 4% |
| robertina szolarova | 10/10 | 2419 days | 4% |
| Markus Hufnagel | 8/10 | 2449 days | 4% |
| Kimberly McLean | 8/10 | 2449 days | 4% |
| Michel Cote | 9/10 | 2449 days | 4% |
| Veronica Young | 10/10 | 2508 days | 4% |
| DIANE GUTJAHR | 10/10 | 2539 days | 4% |
| Gareth O'Rourke | 5/10 | 2570 days | 3% |
| Fredrick Rorus | 10/10 | 2570 days | 4% |
| Kerri Schopper | 10/10 | 2570 days | 4% |
| Guenter Kastner | 7/10 | 2571 days | 3% |
| Laura | 1/10 | 2571 days | 1% |
| Giovanni Gamba | 10/10 | 2632 days | 3% |
| TOM SCHOUTEN | 9/10 | 2661 days | 3% |
| Hugo Fernandes | 3/10 | 2661 days | 2% |
| Mitchell Banks | 10/10 | 2662 days | 3% |
| capucine Heymes | 10/10 | 2692 days | 3% |
| sus Bently | 10/10 | 2692 days | 3% |
| Tamaza Zing | 9/10 | 2692 days | 3% |
| Stewart Hellken | 10/10 | 2723 days | 3% |
| Ari Wibowo | 10/10 | 2724 days | 3% |
| Jeff Chadding | 9/10 | 2724 days | 3% |
| sara oblak | 10/10 | 2784 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 2784 days | 3% |
| Magdaleen Becker | 10/10 | 2784 days | 3% |
| Eleri Jones | 8/10 | 2814 days | 3% |
| Falkenhain Annemarie | 9/10 | 2814 days | 3% |
| Sarah Zul | 9/10 | 2814 days | 3% |
| Stephenn Baas | 9/10 | 2814 days | 3% |
| Simon Gakowski | 10/10 | 2815 days | 3% |
| Jeffery Wilson | 1/10 | 2845 days | 1% |
| DANIEL VIOLA | 9/10 | 2845 days | 3% |
| Rhyll Forrest | 10/10 | 2845 days | 3% |
| Linda Pulliam | 8/10 | 2845 days | 3% |
| Rodney Erickson | 7/10 | 2845 days | 3% |
| Freddrick Weiser | 10/10 | 2846 days | 3% |
| Domonkos Strommer | 9/10 | 2904 days | 3% |
| Troels Karlsen | 10/10 | 2904 days | 3% |
| Adrian Rutter | 8/10 | 2904 days | 3% |
| Eileen Hayden | 10/10 | 2904 days | 3% |
| duval-fleury benoit | 10/10 | 2904 days | 3% |
| Steven Kappeler | 10/10 | 2935 days | 3% |
| Irene Tos | 7/10 | 2935 days | 3% |
| Corinna Gröne | 8/10 | 2935 days | 3% |
| phill Fisher | 8/10 | 2935 days | 3% |
| Jan Christoph | 10/10 | 2963 days | 2% |
| Ted Gonera | 9/10 | 2965 days | 3% |
| Michael Kielburger | 10/10 | 2965 days | 3% |
| Sabrina Poon | 8/10 | 2965 days | 3% |
| Eoin O'Gorman | 9/10 | 2965 days | 3% |
| Frank Adriaanse | 8/10 | 2965 days | 3% |
| Andrew Praill | 7/10 | 2966 days | 3% |
| Oscar Petersen | 8/10 | 2980 days | 2% |
| helen reeve | 10/10 | 2996 days | 3% |
| Jozef Pinkerton | 9/10 | 3026 days | 3% |
| Keith Mc Daniel | 10/10 | 3088 days | 3% |
| phil reynolds | 9/10 | 3088 days | 3% |
| Melanie Forst | 10/10 | 3088 days | 3% |
| Mariette Eggermont | 8/10 | 3088 days | 2% |
| Marine Contri | 8/10 | 3118 days | 2% |
| Suzanne Hopkins | 10/10 | 3118 days | 2% |
| Mario Richter | 10/10 | 3118 days | 2% |
| Rodrigo De Souza | 10/10 | 3118 days | 2% |
| Simone Krause | 10/10 | 3118 days | 2% |
| ENG LEE OOI | 8/10 | 3149 days | 2% |
| Pablo Renedo | 10/10 | 3149 days | 2% |
| Tiam Siong Tan | 10/10 | 3149 days | 2% |
| Jon Veitch | 9/10 | 3179 days | 2% |
| Alan Honey | 10/10 | 3179 days | 2% |
| Matt Hansen | 10/10 | 3179 days | 2% |
| Thomas and Sonja | 8/10 | 3196 days | 1% |
| Bettina Olbrich | 9/10 | 3210 days | 2% |
| Anita Geyer | 8/10 | 3210 days | 2% |
| Vojtech Vojtko | 10/10 | 3210 days | 2% |
| Gary Gustafson | 10/10 | 3210 days | 2% |
| Robert Denison | 9/10 | 3210 days | 2% |
| patrik girardet | 10/10 | 3210 days | 2% |
| Taylor Wilson | 10/10 | 3210 days | 2% |
| Juan Prosperi | 10/10 | 3238 days | 2% |
| Lauren Moore | 9/10 | 3238 days | 2% |
| sara Deschenes | 10/10 | 3238 days | 2% |
| Helmut Kazmaier | 1/10 | 3239 days | 1% |
| Jocelyn Booy | 6/10 | 3242 days | 1% |
| Daisy Hoopers | 10/10 | 3248 days | 1% |
| Felicity Hughes | 8/10 | 3251 days | 1% |
| Sam Howard | 7/10 | 3260 days | 1% |
| Georgia Sutcliffe | 8/10 | 3269 days | 2% |
| Nick Bailey | 8/10 | 3269 days | 2% |
| Stephanie Lauer | 10/10 | 3269 days | 2% |
| Chislaine Arends | 10/10 | 3269 days | 2% |
| Michael Jeffress | 10/10 | 3269 days | 2% |
| Simon Robinson | 10/10 | 3269 days | 2% |
| Fiona Brigmanis | 8/10 | 3269 days | 2% |
| Beth Morris | 10/10 | 3269 days | 2% |
| Peter Coggins | 8/10 | 3269 days | 2% |
| Laurent Pinot | 10/10 | 3269 days | 2% |
| Martin Kurtz | 10/10 | 3269 days | 2% |
| Gina G | 1/10 | 3269 days | 1% |
| Christine Bilton | 10/10 | 3269 days | 2% |
| Sylvie Svensson | 10/10 | 3269 days | 2% |
| Jeremy Evans | 9/10 | 3269 days | 2% |
| Werner | 10/10 | 3300 days | 2% |
| Mel R | 10/10 | 3300 days | 2% |
| Yasmin Lim | 10/10 | 3300 days | 2% |
| Jill | 10/10 | 3300 days | 2% |
| Samuel Ong | 9/10 | 3300 days | 2% |
| Poh ching Yu | 2/10 | 3300 days | 1% |
| ryan harkleroad | 8/10 | 3300 days | 2% |
| colin mcmahon | 10/10 | 3300 days | 2% |
| Julia Tästensen | 10/10 | 3300 days | 2% |
| Paige H | 10/10 | 3300 days | 2% |
| Mike Mazur | 8/10 | 3300 days | 2% |
| Sigrid Duus | 8/10 | 3301 days | 1% |
| Mads Nielsen | 8/10 | 3301 days | 1% |
| Leonie Brabers | 8/10 | 3324 days | 1% |
| Petra | 10/10 | 3330 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3330 days | 2% |
| Ashleigh Standell | 10/10 | 3330 days | 2% |
| Kathy Fisher | 8/10 | 3330 days | 2% |
| andy ziesmann | 10/10 | 3330 days | 2% |
| T Brummel | 9/10 | 3330 days | 2% |
| Pavel Schmitt | 10/10 | 3330 days | 2% |
| Peter Rickard | 8/10 | 3330 days | 2% |
| Carol Kettner | 9/10 | 3330 days | 2% |
| Isabell Kraemer | 10/10 | 3330 days | 2% |
| Kevin Hendy | 10/10 | 3340 days | 1% |
| Jamie Anderson | 10/10 | 3361 days | 2% |
| Harry Peters | 10/10 | 3361 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3361 days | 2% |
| Wouters | 10/10 | 3361 days | 2% |
| Katie | 10/10 | 3361 days | 2% |
| Tracey Davies | 8/10 | 3361 days | 2% |
| Andrew Sampaklis | 10/10 | 3361 days | 2% |
| Emilie Fagioli | 10/10 | 3361 days | 2% |
| Steffi Feldmann | 10/10 | 3391 days | 2% |
| Stephen O'Co | 10/10 | 3391 days | 2% |
| JC Owen | 10/10 | 3391 days | 2% |
| Janelle G | 10/10 | 3391 days | 2% |
| Andrew Roberts | 10/10 | 3391 days | 2% |
| steve kettewell | 10/10 | 3391 days | 2% |
| Chris BENDL | 7/10 | 3422 days | 2% |
| Tommy 3000 | 10/10 | 3422 days | 2% |
| Al Round the World | 10/10 | 3422 days | 2% |
| Hoki Nixon | 10/10 | 3422 days | 2% |
| Lara Monro | 10/10 | 3453 days | 2% |
| Caitlin Johnson | 10/10 | 3453 days | 2% |
| Marie2200 | 10/10 | 3453 days | 2% |
| esther houghton | 10/10 | 3453 days | 2% |
| Brandon H | 10/10 | 3453 days | 2% |
| Katja Fibig | 8/10 | 3453 days | 2% |
| Silvia R. | 10/10 | 3453 days | 2% |
| helen mccarl | 9/10 | 3453 days | 2% |
| Kiwi Girl | 10/10 | 3453 days | 2% |
| Barbara Beerli | 9/10 | 3453 days | 2% |
| Claudia 0 | 10/10 | 3453 days | 2% |
| Anni Buechele | 10/10 | 3483 days | 2% |
| Jane and Duncan Fraser | 10/10 | 3483 days | 2% |
| Leslie Royal | 10/10 | 3514 days | 2% |
| Angene Johnson | 10/10 | 3514 days | 2% |
| Simon Breunig | 10/10 | 3514 days | 2% |
| Stew H | 9/10 | 3514 days | 2% |
| Arthur Wilding | 10/10 | 3514 days | 2% |
| Sandra Ray | 10/10 | 3514 days | 2% |
| Rabiah Abdullah | 4/10 | 3544 days | 1% |
| Christian Schnur | 10/10 | 3544 days | 2% |
| Christian Schönfels | 10/10 | 3544 days | 2% |
| Tim Evans | 10/10 | 3544 days | 2% |
| Bastian Leistner | 9/10 | 3575 days | 2% |
| Florian Thiele | 10/10 | 3575 days | 2% |
| Katelyn Flynn | 10/10 | 3575 days | 2% |
| Kasia Mazur | 10/10 | 3575 days | 2% |
| Louise Curnell | 9/10 | 3575 days | 2% |
| Sven Jahn | 10/10 | 3575 days | 2% |
| Hayden Arthur | 10/10 | 3576 days | 2% |
| Patrick Veber | 10/10 | 3596 days | 1% |
| Sabine Hering | 10/10 | 3604 days | 1% |
| James | 10/10 | 3604 days | 1% |
| Jeroen Slappendel | 10/10 | 3604 days | 1% |
| Glenn Kasman | 1/10 | 3604 days | 1% |
| Kerstin | 3/10 | 3635 days | 1% |
| Karen W | 10/10 | 3635 days | 1% |
| Stephen Eitel | 9/10 | 3635 days | 1% |
| Alexa Schneider | 10/10 | 3635 days | 1% |
| Michaela Rossmann | 10/10 | 3635 days | 1% |
| Sabina Host | 10/10 | 3636 days | 1% |
| Peter Sullivan | 10/10 | 3636 days | 1% |
| Manfred und Karin Achtstaetter | 10/10 | 3636 days | 1% |
| Stefanie Peters | 10/10 | 3636 days | 1% |
| Yousef Firoozan | 9/10 | 3666 days | 1% |
| cp lim | 9/10 | 3667 days | 1% |
| Jochen Dirkling | 10/10 | 3667 days | 1% |
| Manfred Gehrmann | 10/10 | 3667 days | 1% |
| Lorie Grundy | 9/10 | 3667 days | 1% |
| Maria und Peter | 10/10 | 3667 days | 1% |
| A Milber | 10/10 | 3667 days | 1% |
| Teemu Rautanen | 9/10 | 3696 days | 1% |
| Alex Sch | 9/10 | 3696 days | 1% |
| Gavin Print | 9/10 | 3696 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 3696 days | 1% |
| Elena Möller | 10/10 | 3697 days | 1% |
| David and Deslei Wood | 10/10 | 3697 days | 1% |
| Doro & Kally May | 10/10 | 3697 days | 1% |
| oscar de la calle tejedor | 10/10 | 3697 days | 1% |
| Nathan | 10/10 | 3727 days | 1% |
| Marleen Kenneth | 10/10 | 3727 days | 1% |
| Edith Wol | 10/10 | 3728 days | 1% |
| Peter H | 10/10 | 3728 days | 1% |
| Ruth | 10/10 | 3757 days | 1% |
| kelly bell | 10/10 | 3757 days | 1% |
| Marion Zajonc | 10/10 | 3757 days | 1% |
| Malinda B | 10/10 | 3757 days | 1% |
| Nate Thompson | 10/10 | 3788 days | 1% |
| Vinay Maharajpet | 10/10 | 3789 days | 1% |
| E K | 10/10 | 3819 days | 1% |
| Bronwyn Marshall | 10/10 | 3819 days | 1% |
| Nz Fan | 10/10 | 3819 days | 1% |
| Marius Fischer | 10/10 | 3849 days | 1% |
| janh | 10/10 | 3849 days | 1% |
| Erica Metro | 10/10 | 3849 days | 1% |
| Basak Ozaltin | 9/10 | 3880 days | 1% |
| Richard Metro | 10/10 | 3880 days | 1% |
| Thijs van Stiphout | 10/10 | 3880 days | 1% |
| Elisabeth Tartler | 10/10 | 3881 days | 1% |
| Rachel S | 5/10 | 3910 days | 1% |
| Osama Salih | 10/10 | 3910 days | 1% |
| Kurz Werner | 9/10 | 3911 days | 1% |
| Thomas Jentschke | 10/10 | 3911 days | 1% |
| alexandra Mund | 10/10 | 3941 days | 1% |
| Klaus Kircher | 10/10 | 3942 days | 1% |
| Sophie Truemper | 10/10 | 3969 days | 1% |
| Guillermo Lupi | 10/10 | 3969 days | 1% |
| Robert Warner | 9/10 | 3969 days | 1% |
| sofia crosley | 10/10 | 3969 days | 1% |
| Ronda Pendergast | 10/10 | 3969 days | 1% |
| Eva | 10/10 | 3969 days | 1% |
| Scott | 10/10 | 3969 days | 1% |
| Ilka and Helge | 10/10 | 4000 days | 1% |
| Bernd "Schwabe" | 10/10 | 4000 days | 1% |
| Moritz &Co | 10/10 | 4000 days | 1% |
| Martin Pelka | 10/10 | 4000 days | 1% |
| Sara Hubber | 10/10 | 4000 days | 1% |
| Astrid Michalske | 10/10 | 4001 days | 1% |
| Mike Behrens | 10/10 | 4001 days | 1% |
| Irod | 10/10 | 4031 days | 1% |
| Franz | 10/10 | 4031 days | 1% |
| Allan David | 10/10 | 4031 days | 1% |
| norman justesen | 10/10 | 4061 days | 1% |
| lennart herpertz | 10/10 | 4062 days | 1% |
| Mark BonDurant | 10/10 | 4092 days | 0% |
| Infernal | 10/10 | 4092 days | 0% |
| pascal omondiagbe | 10/10 | 4092 days | 0% |
| Jodi Thiessen | 10/10 | 4122 days | 0% |
| IreneG26 | 10/10 | 4122 days | 0% |
| Jiminey Cricket | 10/10 | 4123 days | 0% |
| LoveOutdoors | 10/10 | 4123 days | 0% |
| Joe | 10/10 | 4153 days | 0% |
| Ben Clarke | 10/10 | 4154 days | 0% |
| Hans-Georg Milz | 10/10 | 4154 days | 0% |
| Wolfgang B | 10/10 | 4154 days | 0% |
| Arne Bruesch | 10/10 | 4154 days | 0% |
| Glen White | 10/10 | 4275 days | 0% |
| Kristina | 9/10 | 4325 days | 0% |
| Fabian | 10/10 | 4672 days | 1% |
| Heide Will | 10/10 | 4700 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.06% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
5.18% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.