Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
281 Valid Reviews
The Euro Campers experience has a total of 318 reviews. There are 281 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 281 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 14 |
|
5% |
88.90% Average
The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
80.87%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alain Bélanger | 10/10 | 344 days | 100% |
| Pia | 1/10 | 403 days | 39% |
| Hilke und Marian | 8/10 | 738 days | 72% |
| Justin Littman | 1/10 | 738 days | 30% |
| Adem | 1/10 | 1195 days | 12% |
| Jens Moeller | 10/10 | 1195 days | 30% |
| alessandra breitenstein | 1/10 | 1195 days | 12% |
| Melfuction Berry | 1/10 | 1317 days | 8% |
| Ange | 1/10 | 2048 days | 2% |
| Peter, The Netherlands | 3/10 | 2170 days | 2% |
| Emmalee Burger | 1/10 | 2170 days | 2% |
| CHRIS | 1/10 | 2170 days | 2% |
| Max | 10/10 | 2199 days | 4% |
| Leonie D | 2/10 | 2199 days | 2% |
| Deborah Vitali | 3/10 | 2229 days | 2% |
| daniela | 3/10 | 2230 days | 2% |
| schap chris | 1/10 | 2261 days | 2% |
| Grant Clark | 10/10 | 2321 days | 4% |
| robertina szolarova | 10/10 | 2474 days | 4% |
| Markus Hufnagel | 8/10 | 2504 days | 4% |
| Kimberly McLean | 8/10 | 2504 days | 4% |
| Michel Cote | 9/10 | 2504 days | 4% |
| Veronica Young | 10/10 | 2563 days | 4% |
| DIANE GUTJAHR | 10/10 | 2594 days | 4% |
| Gareth O'Rourke | 5/10 | 2625 days | 3% |
| Fredrick Rorus | 10/10 | 2625 days | 4% |
| Kerri Schopper | 10/10 | 2625 days | 4% |
| Guenter Kastner | 7/10 | 2626 days | 3% |
| Laura | 1/10 | 2626 days | 1% |
| Giovanni Gamba | 10/10 | 2687 days | 3% |
| TOM SCHOUTEN | 9/10 | 2716 days | 3% |
| Hugo Fernandes | 3/10 | 2716 days | 2% |
| Mitchell Banks | 10/10 | 2717 days | 3% |
| capucine Heymes | 10/10 | 2747 days | 3% |
| sus Bently | 10/10 | 2747 days | 3% |
| Tamaza Zing | 9/10 | 2747 days | 3% |
| Stewart Hellken | 10/10 | 2778 days | 3% |
| Ari Wibowo | 10/10 | 2779 days | 3% |
| Jeff Chadding | 9/10 | 2779 days | 3% |
| sara oblak | 10/10 | 2839 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 2839 days | 3% |
| Magdaleen Becker | 10/10 | 2839 days | 3% |
| Eleri Jones | 8/10 | 2869 days | 3% |
| Falkenhain Annemarie | 9/10 | 2869 days | 3% |
| Sarah Zul | 9/10 | 2869 days | 3% |
| Stephenn Baas | 9/10 | 2869 days | 3% |
| Simon Gakowski | 10/10 | 2870 days | 3% |
| Jeffery Wilson | 1/10 | 2900 days | 1% |
| DANIEL VIOLA | 9/10 | 2900 days | 3% |
| Rhyll Forrest | 10/10 | 2900 days | 3% |
| Linda Pulliam | 8/10 | 2900 days | 3% |
| Rodney Erickson | 7/10 | 2900 days | 3% |
| Freddrick Weiser | 10/10 | 2901 days | 3% |
| Domonkos Strommer | 9/10 | 2959 days | 3% |
| Troels Karlsen | 10/10 | 2959 days | 3% |
| Adrian Rutter | 8/10 | 2959 days | 3% |
| Eileen Hayden | 10/10 | 2959 days | 3% |
| duval-fleury benoit | 10/10 | 2959 days | 3% |
| Steven Kappeler | 10/10 | 2990 days | 3% |
| Irene Tos | 7/10 | 2990 days | 3% |
| Corinna Gröne | 8/10 | 2990 days | 3% |
| phill Fisher | 8/10 | 2990 days | 3% |
| Jan Christoph | 10/10 | 3018 days | 2% |
| Ted Gonera | 9/10 | 3020 days | 3% |
| Michael Kielburger | 10/10 | 3020 days | 3% |
| Sabrina Poon | 8/10 | 3020 days | 3% |
| Eoin O'Gorman | 9/10 | 3020 days | 3% |
| Frank Adriaanse | 8/10 | 3020 days | 3% |
| Andrew Praill | 7/10 | 3021 days | 3% |
| Oscar Petersen | 8/10 | 3035 days | 2% |
| helen reeve | 10/10 | 3051 days | 3% |
| Jozef Pinkerton | 9/10 | 3081 days | 3% |
| Keith Mc Daniel | 10/10 | 3143 days | 2% |
| phil reynolds | 9/10 | 3143 days | 2% |
| Melanie Forst | 10/10 | 3143 days | 2% |
| Mariette Eggermont | 8/10 | 3143 days | 2% |
| Marine Contri | 8/10 | 3173 days | 2% |
| Suzanne Hopkins | 10/10 | 3173 days | 2% |
| Mario Richter | 10/10 | 3173 days | 2% |
| Rodrigo De Souza | 10/10 | 3173 days | 2% |
| Simone Krause | 10/10 | 3173 days | 2% |
| ENG LEE OOI | 8/10 | 3204 days | 2% |
| Pablo Renedo | 10/10 | 3204 days | 2% |
| Tiam Siong Tan | 10/10 | 3204 days | 2% |
| Jon Veitch | 9/10 | 3234 days | 2% |
| Alan Honey | 10/10 | 3234 days | 2% |
| Matt Hansen | 10/10 | 3234 days | 2% |
| Thomas and Sonja | 8/10 | 3251 days | 1% |
| Bettina Olbrich | 9/10 | 3265 days | 2% |
| Anita Geyer | 8/10 | 3265 days | 2% |
| Vojtech Vojtko | 10/10 | 3265 days | 2% |
| Gary Gustafson | 10/10 | 3265 days | 2% |
| Robert Denison | 9/10 | 3265 days | 2% |
| patrik girardet | 10/10 | 3265 days | 2% |
| Taylor Wilson | 10/10 | 3265 days | 2% |
| Juan Prosperi | 10/10 | 3293 days | 2% |
| Lauren Moore | 9/10 | 3293 days | 2% |
| sara Deschenes | 10/10 | 3293 days | 2% |
| Helmut Kazmaier | 1/10 | 3294 days | 1% |
| Jocelyn Booy | 6/10 | 3297 days | 1% |
| Daisy Hoopers | 10/10 | 3303 days | 1% |
| Felicity Hughes | 8/10 | 3306 days | 1% |
| Sam Howard | 7/10 | 3315 days | 1% |
| Georgia Sutcliffe | 8/10 | 3324 days | 2% |
| Nick Bailey | 8/10 | 3324 days | 2% |
| Stephanie Lauer | 10/10 | 3324 days | 2% |
| Chislaine Arends | 10/10 | 3324 days | 2% |
| Michael Jeffress | 10/10 | 3324 days | 2% |
| Simon Robinson | 10/10 | 3324 days | 2% |
| Fiona Brigmanis | 8/10 | 3324 days | 2% |
| Beth Morris | 10/10 | 3324 days | 2% |
| Peter Coggins | 8/10 | 3324 days | 2% |
| Laurent Pinot | 10/10 | 3324 days | 2% |
| Martin Kurtz | 10/10 | 3324 days | 2% |
| Gina G | 1/10 | 3324 days | 1% |
| Christine Bilton | 10/10 | 3324 days | 2% |
| Sylvie Svensson | 10/10 | 3324 days | 2% |
| Jeremy Evans | 9/10 | 3324 days | 2% |
| Werner | 10/10 | 3355 days | 2% |
| Mel R | 10/10 | 3355 days | 2% |
| Yasmin Lim | 10/10 | 3355 days | 2% |
| Jill | 10/10 | 3355 days | 2% |
| Samuel Ong | 9/10 | 3355 days | 2% |
| Poh ching Yu | 2/10 | 3355 days | 1% |
| ryan harkleroad | 8/10 | 3355 days | 2% |
| colin mcmahon | 10/10 | 3355 days | 2% |
| Julia Tästensen | 10/10 | 3355 days | 2% |
| Paige H | 10/10 | 3355 days | 2% |
| Mike Mazur | 8/10 | 3355 days | 2% |
| Sigrid Duus | 8/10 | 3356 days | 1% |
| Mads Nielsen | 8/10 | 3356 days | 1% |
| Leonie Brabers | 8/10 | 3379 days | 1% |
| Petra | 10/10 | 3385 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3385 days | 2% |
| Ashleigh Standell | 10/10 | 3385 days | 2% |
| Kathy Fisher | 8/10 | 3385 days | 2% |
| andy ziesmann | 10/10 | 3385 days | 2% |
| T Brummel | 9/10 | 3385 days | 2% |
| Pavel Schmitt | 10/10 | 3385 days | 2% |
| Peter Rickard | 8/10 | 3385 days | 2% |
| Carol Kettner | 9/10 | 3385 days | 2% |
| Isabell Kraemer | 10/10 | 3385 days | 2% |
| Kevin Hendy | 10/10 | 3395 days | 1% |
| Jamie Anderson | 10/10 | 3416 days | 2% |
| Harry Peters | 10/10 | 3416 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3416 days | 2% |
| Wouters | 10/10 | 3416 days | 2% |
| Katie | 10/10 | 3416 days | 2% |
| Tracey Davies | 8/10 | 3416 days | 2% |
| Andrew Sampaklis | 10/10 | 3416 days | 2% |
| Emilie Fagioli | 10/10 | 3416 days | 2% |
| Steffi Feldmann | 10/10 | 3446 days | 2% |
| Stephen O'Co | 10/10 | 3446 days | 2% |
| JC Owen | 10/10 | 3446 days | 2% |
| Janelle G | 10/10 | 3446 days | 2% |
| Andrew Roberts | 10/10 | 3446 days | 2% |
| steve kettewell | 10/10 | 3446 days | 2% |
| Chris BENDL | 7/10 | 3477 days | 2% |
| Tommy 3000 | 10/10 | 3477 days | 2% |
| Al Round the World | 10/10 | 3477 days | 2% |
| Hoki Nixon | 10/10 | 3477 days | 2% |
| Lara Monro | 10/10 | 3508 days | 2% |
| Caitlin Johnson | 10/10 | 3508 days | 2% |
| Marie2200 | 10/10 | 3508 days | 2% |
| esther houghton | 10/10 | 3508 days | 2% |
| Brandon H | 10/10 | 3508 days | 2% |
| Katja Fibig | 8/10 | 3508 days | 2% |
| Silvia R. | 10/10 | 3508 days | 2% |
| helen mccarl | 9/10 | 3508 days | 2% |
| Kiwi Girl | 10/10 | 3508 days | 2% |
| Barbara Beerli | 9/10 | 3508 days | 2% |
| Claudia 0 | 10/10 | 3508 days | 2% |
| Anni Buechele | 10/10 | 3538 days | 2% |
| Jane and Duncan Fraser | 10/10 | 3538 days | 2% |
| Leslie Royal | 10/10 | 3569 days | 2% |
| Angene Johnson | 10/10 | 3569 days | 2% |
| Simon Breunig | 10/10 | 3569 days | 2% |
| Stew H | 9/10 | 3569 days | 2% |
| Arthur Wilding | 10/10 | 3569 days | 2% |
| Sandra Ray | 10/10 | 3569 days | 2% |
| Rabiah Abdullah | 4/10 | 3599 days | 1% |
| Christian Schnur | 10/10 | 3599 days | 2% |
| Christian Schönfels | 10/10 | 3599 days | 2% |
| Tim Evans | 10/10 | 3599 days | 2% |
| Bastian Leistner | 9/10 | 3630 days | 1% |
| Florian Thiele | 10/10 | 3630 days | 1% |
| Katelyn Flynn | 10/10 | 3630 days | 1% |
| Kasia Mazur | 10/10 | 3630 days | 1% |
| Louise Curnell | 9/10 | 3630 days | 1% |
| Sven Jahn | 10/10 | 3630 days | 1% |
| Hayden Arthur | 10/10 | 3631 days | 1% |
| Patrick Veber | 10/10 | 3651 days | 1% |
| Sabine Hering | 10/10 | 3659 days | 1% |
| James | 10/10 | 3659 days | 1% |
| Jeroen Slappendel | 10/10 | 3659 days | 1% |
| Glenn Kasman | 1/10 | 3659 days | 1% |
| Kerstin | 3/10 | 3690 days | 1% |
| Karen W | 10/10 | 3690 days | 1% |
| Stephen Eitel | 9/10 | 3690 days | 1% |
| Alexa Schneider | 10/10 | 3690 days | 1% |
| Michaela Rossmann | 10/10 | 3690 days | 1% |
| Sabina Host | 10/10 | 3691 days | 1% |
| Peter Sullivan | 10/10 | 3691 days | 1% |
| Manfred und Karin Achtstaetter | 10/10 | 3691 days | 1% |
| Stefanie Peters | 10/10 | 3691 days | 1% |
| Yousef Firoozan | 9/10 | 3721 days | 1% |
| cp lim | 9/10 | 3722 days | 1% |
| Jochen Dirkling | 10/10 | 3722 days | 1% |
| Manfred Gehrmann | 10/10 | 3722 days | 1% |
| Lorie Grundy | 9/10 | 3722 days | 1% |
| Maria und Peter | 10/10 | 3722 days | 1% |
| A Milber | 10/10 | 3722 days | 1% |
| Teemu Rautanen | 9/10 | 3751 days | 1% |
| Alex Sch | 9/10 | 3751 days | 1% |
| Gavin Print | 9/10 | 3751 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 3751 days | 1% |
| Elena Möller | 10/10 | 3752 days | 1% |
| David and Deslei Wood | 10/10 | 3752 days | 1% |
| Doro & Kally May | 10/10 | 3752 days | 1% |
| oscar de la calle tejedor | 10/10 | 3752 days | 1% |
| Nathan | 10/10 | 3782 days | 1% |
| Marleen Kenneth | 10/10 | 3782 days | 1% |
| Edith Wol | 10/10 | 3783 days | 1% |
| Peter H | 10/10 | 3783 days | 1% |
| Ruth | 10/10 | 3812 days | 1% |
| kelly bell | 10/10 | 3812 days | 1% |
| Marion Zajonc | 10/10 | 3812 days | 1% |
| Malinda B | 10/10 | 3812 days | 1% |
| Nate Thompson | 10/10 | 3843 days | 1% |
| Vinay Maharajpet | 10/10 | 3844 days | 1% |
| E K | 10/10 | 3874 days | 1% |
| Bronwyn Marshall | 10/10 | 3874 days | 1% |
| Nz Fan | 10/10 | 3874 days | 1% |
| Marius Fischer | 10/10 | 3904 days | 1% |
| janh | 10/10 | 3904 days | 1% |
| Erica Metro | 10/10 | 3904 days | 1% |
| Basak Ozaltin | 9/10 | 3935 days | 1% |
| Richard Metro | 10/10 | 3935 days | 1% |
| Thijs van Stiphout | 10/10 | 3935 days | 1% |
| Elisabeth Tartler | 10/10 | 3936 days | 1% |
| Rachel S | 5/10 | 3965 days | 1% |
| Osama Salih | 10/10 | 3965 days | 1% |
| Kurz Werner | 9/10 | 3966 days | 1% |
| Thomas Jentschke | 10/10 | 3966 days | 1% |
| alexandra Mund | 10/10 | 3996 days | 1% |
| Klaus Kircher | 10/10 | 3997 days | 1% |
| Sophie Truemper | 10/10 | 4024 days | 1% |
| Guillermo Lupi | 10/10 | 4024 days | 1% |
| Robert Warner | 9/10 | 4024 days | 1% |
| sofia crosley | 10/10 | 4024 days | 1% |
| Ronda Pendergast | 10/10 | 4024 days | 1% |
| Eva | 10/10 | 4024 days | 1% |
| Scott | 10/10 | 4024 days | 1% |
| Ilka and Helge | 10/10 | 4055 days | 1% |
| Bernd "Schwabe" | 10/10 | 4055 days | 1% |
| Moritz &Co | 10/10 | 4055 days | 1% |
| Martin Pelka | 10/10 | 4055 days | 1% |
| Sara Hubber | 10/10 | 4055 days | 1% |
| Astrid Michalske | 10/10 | 4056 days | 1% |
| Mike Behrens | 10/10 | 4056 days | 1% |
| Irod | 10/10 | 4086 days | 1% |
| Franz | 10/10 | 4086 days | 1% |
| Allan David | 10/10 | 4086 days | 1% |
| norman justesen | 10/10 | 4116 days | 0% |
| lennart herpertz | 10/10 | 4117 days | 0% |
| Mark BonDurant | 10/10 | 4147 days | 0% |
| Infernal | 10/10 | 4147 days | 0% |
| pascal omondiagbe | 10/10 | 4147 days | 0% |
| Jodi Thiessen | 10/10 | 4177 days | 0% |
| IreneG26 | 10/10 | 4177 days | 0% |
| Jiminey Cricket | 10/10 | 4178 days | 0% |
| LoveOutdoors | 10/10 | 4178 days | 0% |
| Joe | 10/10 | 4208 days | 0% |
| Ben Clarke | 10/10 | 4209 days | 0% |
| Hans-Georg Milz | 10/10 | 4209 days | 0% |
| Wolfgang B | 10/10 | 4209 days | 0% |
| Arne Bruesch | 10/10 | 4209 days | 0% |
| Glen White | 10/10 | 4330 days | 0% |
| Kristina | 9/10 | 4380 days | 1% |
| Fabian | 10/10 | 4727 days | 1% |
| Heide Will | 10/10 | 4755 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
-7.15% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 51 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.09% |
| 198 | -4.11% |
| 199 | -4.13% |
| 200 | -4.15% |
| 201 | -4.17% |
| 202 | -4.20% |
| 203 | -4.22% |
| … | … |
5.18% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.