G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Euro Campers
Valid Reviews
281 Valid Reviews
The Euro Campers experience has a total of 314 reviews. There are 281 valid reviews that are included when calculating the ranking score and 33 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 281 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 14 |
|
5% |
88.90% Average
The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.42%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alain Bélanger | 10/10 | 537 days | 100% |
| Pia | 1/10 | 596 days | 39% |
| Hilke und Marian | 8/10 | 931 days | 59% |
| Justin Littman | 1/10 | 931 days | 25% |
| Adem | 1/10 | 1388 days | 8% |
| Jens Moeller | 10/10 | 1388 days | 19% |
| alessandra breitenstein | 1/10 | 1388 days | 8% |
| Melfuction Berry | 1/10 | 1510 days | 5% |
| Ange | 1/10 | 2241 days | 2% |
| Peter, The Netherlands | 3/10 | 2363 days | 3% |
| Emmalee Burger | 1/10 | 2363 days | 2% |
| CHRIS | 1/10 | 2363 days | 2% |
| Max | 10/10 | 2392 days | 5% |
| Leonie D | 2/10 | 2392 days | 2% |
| Deborah Vitali | 3/10 | 2422 days | 2% |
| daniela | 3/10 | 2423 days | 2% |
| schap chris | 1/10 | 2454 days | 2% |
| Grant Clark | 10/10 | 2514 days | 4% |
| robertina szolarova | 10/10 | 2667 days | 4% |
| Markus Hufnagel | 8/10 | 2697 days | 4% |
| Kimberly McLean | 8/10 | 2697 days | 4% |
| Michel Cote | 9/10 | 2697 days | 4% |
| Veronica Young | 10/10 | 2756 days | 4% |
| DIANE GUTJAHR | 10/10 | 2787 days | 4% |
| Gareth O'Rourke | 5/10 | 2818 days | 3% |
| Fredrick Rorus | 10/10 | 2818 days | 4% |
| Kerri Schopper | 10/10 | 2818 days | 4% |
| Guenter Kastner | 7/10 | 2819 days | 3% |
| Laura | 1/10 | 2819 days | 1% |
| Giovanni Gamba | 10/10 | 2880 days | 3% |
| TOM SCHOUTEN | 9/10 | 2909 days | 3% |
| Hugo Fernandes | 3/10 | 2909 days | 2% |
| Mitchell Banks | 10/10 | 2910 days | 3% |
| capucine Heymes | 10/10 | 2940 days | 3% |
| sus Bently | 10/10 | 2940 days | 3% |
| Tamaza Zing | 9/10 | 2940 days | 3% |
| Stewart Hellken | 10/10 | 2971 days | 3% |
| Ari Wibowo | 10/10 | 2972 days | 3% |
| Jeff Chadding | 9/10 | 2972 days | 3% |
| sara oblak | 10/10 | 3032 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 3032 days | 3% |
| Magdaleen Becker | 10/10 | 3032 days | 3% |
| Eleri Jones | 8/10 | 3062 days | 3% |
| Falkenhain Annemarie | 9/10 | 3062 days | 3% |
| Sarah Zul | 9/10 | 3062 days | 3% |
| Stephenn Baas | 9/10 | 3062 days | 3% |
| Simon Gakowski | 10/10 | 3063 days | 3% |
| Jeffery Wilson | 1/10 | 3093 days | 1% |
| DANIEL VIOLA | 9/10 | 3093 days | 3% |
| Rhyll Forrest | 10/10 | 3093 days | 3% |
| Linda Pulliam | 8/10 | 3093 days | 3% |
| Rodney Erickson | 7/10 | 3093 days | 3% |
| Freddrick Weiser | 10/10 | 3094 days | 3% |
| Domonkos Strommer | 9/10 | 3152 days | 3% |
| Troels Karlsen | 10/10 | 3152 days | 3% |
| Adrian Rutter | 8/10 | 3152 days | 3% |
| Eileen Hayden | 10/10 | 3152 days | 3% |
| duval-fleury benoit | 10/10 | 3152 days | 3% |
| Steven Kappeler | 10/10 | 3183 days | 3% |
| Irene Tos | 7/10 | 3183 days | 3% |
| Corinna Gröne | 8/10 | 3183 days | 3% |
| phill Fisher | 8/10 | 3183 days | 3% |
| Jan Christoph | 10/10 | 3211 days | 2% |
| Ted Gonera | 9/10 | 3213 days | 3% |
| Michael Kielburger | 10/10 | 3213 days | 3% |
| Sabrina Poon | 8/10 | 3213 days | 3% |
| Eoin O'Gorman | 9/10 | 3213 days | 3% |
| Frank Adriaanse | 8/10 | 3213 days | 3% |
| Andrew Praill | 7/10 | 3214 days | 3% |
| Oscar Petersen | 8/10 | 3228 days | 2% |
| helen reeve | 10/10 | 3244 days | 3% |
| Jozef Pinkerton | 9/10 | 3274 days | 3% |
| Keith Mc Daniel | 10/10 | 3336 days | 2% |
| phil reynolds | 9/10 | 3336 days | 2% |
| Melanie Forst | 10/10 | 3336 days | 2% |
| Mariette Eggermont | 8/10 | 3336 days | 2% |
| Marine Contri | 8/10 | 3366 days | 2% |
| Suzanne Hopkins | 10/10 | 3366 days | 2% |
| Mario Richter | 10/10 | 3366 days | 2% |
| Rodrigo De Souza | 10/10 | 3366 days | 2% |
| Simone Krause | 10/10 | 3366 days | 2% |
| ENG LEE OOI | 8/10 | 3397 days | 2% |
| Pablo Renedo | 10/10 | 3397 days | 2% |
| Tiam Siong Tan | 10/10 | 3397 days | 2% |
| Jon Veitch | 9/10 | 3427 days | 2% |
| Alan Honey | 10/10 | 3427 days | 2% |
| Matt Hansen | 10/10 | 3427 days | 2% |
| Thomas and Sonja | 8/10 | 3444 days | 1% |
| Bettina Olbrich | 9/10 | 3458 days | 2% |
| Anita Geyer | 8/10 | 3458 days | 2% |
| Vojtech Vojtko | 10/10 | 3458 days | 2% |
| Gary Gustafson | 10/10 | 3458 days | 2% |
| Robert Denison | 9/10 | 3458 days | 2% |
| patrik girardet | 10/10 | 3458 days | 2% |
| Taylor Wilson | 10/10 | 3458 days | 2% |
| Juan Prosperi | 10/10 | 3486 days | 2% |
| Lauren Moore | 9/10 | 3486 days | 2% |
| sara Deschenes | 10/10 | 3486 days | 2% |
| Helmut Kazmaier | 1/10 | 3487 days | 1% |
| Jocelyn Booy | 6/10 | 3490 days | 1% |
| Daisy Hoopers | 10/10 | 3496 days | 1% |
| Felicity Hughes | 8/10 | 3499 days | 1% |
| Sam Howard | 7/10 | 3508 days | 1% |
| Georgia Sutcliffe | 8/10 | 3517 days | 2% |
| Nick Bailey | 8/10 | 3517 days | 2% |
| Stephanie Lauer | 10/10 | 3517 days | 2% |
| Chislaine Arends | 10/10 | 3517 days | 2% |
| Michael Jeffress | 10/10 | 3517 days | 2% |
| Simon Robinson | 10/10 | 3517 days | 2% |
| Fiona Brigmanis | 8/10 | 3517 days | 2% |
| Beth Morris | 10/10 | 3517 days | 2% |
| Peter Coggins | 8/10 | 3517 days | 2% |
| Laurent Pinot | 10/10 | 3517 days | 2% |
| Martin Kurtz | 10/10 | 3517 days | 2% |
| Gina G | 1/10 | 3517 days | 1% |
| Christine Bilton | 10/10 | 3517 days | 2% |
| Sylvie Svensson | 10/10 | 3517 days | 2% |
| Jeremy Evans | 9/10 | 3517 days | 2% |
| Werner | 10/10 | 3548 days | 2% |
| Mel R | 10/10 | 3548 days | 2% |
| Yasmin Lim | 10/10 | 3548 days | 2% |
| Jill | 10/10 | 3548 days | 2% |
| Samuel Ong | 9/10 | 3548 days | 2% |
| Poh ching Yu | 2/10 | 3548 days | 1% |
| ryan harkleroad | 8/10 | 3548 days | 2% |
| colin mcmahon | 10/10 | 3548 days | 2% |
| Julia Tästensen | 10/10 | 3548 days | 2% |
| Paige H | 10/10 | 3548 days | 2% |
| Mike Mazur | 8/10 | 3548 days | 2% |
| Sigrid Duus | 8/10 | 3549 days | 1% |
| Mads Nielsen | 8/10 | 3549 days | 1% |
| Leonie Brabers | 8/10 | 3572 days | 1% |
| Petra | 10/10 | 3578 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3578 days | 2% |
| Ashleigh Standell | 10/10 | 3578 days | 2% |
| Kathy Fisher | 8/10 | 3578 days | 2% |
| andy ziesmann | 10/10 | 3578 days | 2% |
| T Brummel | 9/10 | 3578 days | 2% |
| Pavel Schmitt | 10/10 | 3578 days | 2% |
| Peter Rickard | 8/10 | 3578 days | 2% |
| Carol Kettner | 9/10 | 3578 days | 2% |
| Isabell Kraemer | 10/10 | 3578 days | 2% |
| Kevin Hendy | 10/10 | 3588 days | 1% |
| Jamie Anderson | 10/10 | 3609 days | 2% |
| Harry Peters | 10/10 | 3609 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3609 days | 2% |
| Wouters | 10/10 | 3609 days | 2% |
| Katie | 10/10 | 3609 days | 2% |
| Tracey Davies | 8/10 | 3609 days | 2% |
| Andrew Sampaklis | 10/10 | 3609 days | 2% |
| Emilie Fagioli | 10/10 | 3609 days | 2% |
| Steffi Feldmann | 10/10 | 3639 days | 2% |
| Stephen O'Co | 10/10 | 3639 days | 2% |
| JC Owen | 10/10 | 3639 days | 2% |
| Janelle G | 10/10 | 3639 days | 2% |
| Andrew Roberts | 10/10 | 3639 days | 2% |
| steve kettewell | 10/10 | 3639 days | 2% |
| Chris BENDL | 7/10 | 3670 days | 2% |
| Tommy 3000 | 10/10 | 3670 days | 2% |
| Al Round the World | 10/10 | 3670 days | 2% |
| Hoki Nixon | 10/10 | 3670 days | 2% |
| Lara Monro | 10/10 | 3701 days | 2% |
| Caitlin Johnson | 10/10 | 3701 days | 2% |
| Marie2200 | 10/10 | 3701 days | 2% |
| esther houghton | 10/10 | 3701 days | 2% |
| Brandon H | 10/10 | 3701 days | 2% |
| Katja Fibig | 8/10 | 3701 days | 2% |
| Silvia R. | 10/10 | 3701 days | 2% |
| helen mccarl | 9/10 | 3701 days | 2% |
| Kiwi Girl | 10/10 | 3701 days | 2% |
| Barbara Beerli | 9/10 | 3701 days | 2% |
| Claudia 0 | 10/10 | 3701 days | 2% |
| Anni Buechele | 10/10 | 3731 days | 1% |
| Jane and Duncan Fraser | 10/10 | 3731 days | 1% |
| Leslie Royal | 10/10 | 3762 days | 1% |
| Angene Johnson | 10/10 | 3762 days | 1% |
| Simon Breunig | 10/10 | 3762 days | 1% |
| Stew H | 9/10 | 3762 days | 1% |
| Arthur Wilding | 10/10 | 3762 days | 1% |
| Sandra Ray | 10/10 | 3762 days | 1% |
| Rabiah Abdullah | 4/10 | 3792 days | 1% |
| Christian Schnur | 10/10 | 3792 days | 1% |
| Christian Schönfels | 10/10 | 3792 days | 1% |
| Tim Evans | 10/10 | 3792 days | 1% |
| Bastian Leistner | 9/10 | 3823 days | 1% |
| Florian Thiele | 10/10 | 3823 days | 1% |
| Katelyn Flynn | 10/10 | 3823 days | 1% |
| Kasia Mazur | 10/10 | 3823 days | 1% |
| Louise Curnell | 9/10 | 3823 days | 1% |
| Sven Jahn | 10/10 | 3823 days | 1% |
| Hayden Arthur | 10/10 | 3824 days | 1% |
| Patrick Veber | 10/10 | 3844 days | 1% |
| Sabine Hering | 10/10 | 3852 days | 1% |
| James | 10/10 | 3852 days | 1% |
| Jeroen Slappendel | 10/10 | 3852 days | 1% |
| Glenn Kasman | 1/10 | 3852 days | 0% |
| Kerstin | 3/10 | 3883 days | 1% |
| Karen W | 10/10 | 3883 days | 1% |
| Stephen Eitel | 9/10 | 3883 days | 1% |
| Alexa Schneider | 10/10 | 3883 days | 1% |
| Michaela Rossmann | 10/10 | 3883 days | 1% |
| Sabina Host | 10/10 | 3884 days | 1% |
| Peter Sullivan | 10/10 | 3884 days | 1% |
| Manfred und Karin Achtstaetter | 10/10 | 3884 days | 1% |
| Stefanie Peters | 10/10 | 3884 days | 1% |
| Yousef Firoozan | 9/10 | 3914 days | 1% |
| cp lim | 9/10 | 3915 days | 1% |
| Jochen Dirkling | 10/10 | 3915 days | 1% |
| Manfred Gehrmann | 10/10 | 3915 days | 1% |
| Lorie Grundy | 9/10 | 3915 days | 1% |
| Maria und Peter | 10/10 | 3915 days | 1% |
| A Milber | 10/10 | 3915 days | 1% |
| Teemu Rautanen | 9/10 | 3944 days | 1% |
| Alex Sch | 9/10 | 3944 days | 1% |
| Gavin Print | 9/10 | 3944 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 3944 days | 1% |
| Elena Möller | 10/10 | 3945 days | 1% |
| David and Deslei Wood | 10/10 | 3945 days | 1% |
| Doro & Kally May | 10/10 | 3945 days | 1% |
| oscar de la calle tejedor | 10/10 | 3945 days | 1% |
| Nathan | 10/10 | 3975 days | 1% |
| Marleen Kenneth | 10/10 | 3975 days | 1% |
| Edith Wol | 10/10 | 3976 days | 1% |
| Peter H | 10/10 | 3976 days | 1% |
| Ruth | 10/10 | 4005 days | 1% |
| kelly bell | 10/10 | 4005 days | 1% |
| Marion Zajonc | 10/10 | 4005 days | 1% |
| Malinda B | 10/10 | 4005 days | 1% |
| Nate Thompson | 10/10 | 4036 days | 1% |
| Vinay Maharajpet | 10/10 | 4037 days | 1% |
| E K | 10/10 | 4067 days | 1% |
| Bronwyn Marshall | 10/10 | 4067 days | 1% |
| Nz Fan | 10/10 | 4067 days | 1% |
| Marius Fischer | 10/10 | 4097 days | 1% |
| janh | 10/10 | 4097 days | 1% |
| Erica Metro | 10/10 | 4097 days | 1% |
| Basak Ozaltin | 9/10 | 4128 days | 1% |
| Richard Metro | 10/10 | 4128 days | 1% |
| Thijs van Stiphout | 10/10 | 4128 days | 1% |
| Elisabeth Tartler | 10/10 | 4129 days | 1% |
| Rachel S | 5/10 | 4158 days | 0% |
| Osama Salih | 10/10 | 4158 days | 0% |
| Kurz Werner | 9/10 | 4159 days | 0% |
| Thomas Jentschke | 10/10 | 4159 days | 0% |
| alexandra Mund | 10/10 | 4189 days | 0% |
| Klaus Kircher | 10/10 | 4190 days | 0% |
| Sophie Truemper | 10/10 | 4217 days | 0% |
| Guillermo Lupi | 10/10 | 4217 days | 0% |
| Robert Warner | 9/10 | 4217 days | 0% |
| sofia crosley | 10/10 | 4217 days | 0% |
| Ronda Pendergast | 10/10 | 4217 days | 0% |
| Eva | 10/10 | 4217 days | 0% |
| Scott | 10/10 | 4217 days | 0% |
| Ilka and Helge | 10/10 | 4248 days | 0% |
| Bernd "Schwabe" | 10/10 | 4248 days | 0% |
| Moritz &Co | 10/10 | 4248 days | 0% |
| Martin Pelka | 10/10 | 4248 days | 0% |
| Sara Hubber | 10/10 | 4248 days | 0% |
| Astrid Michalske | 10/10 | 4249 days | 0% |
| Mike Behrens | 10/10 | 4249 days | 0% |
| Irod | 10/10 | 4279 days | 0% |
| Franz | 10/10 | 4279 days | 0% |
| Allan David | 10/10 | 4279 days | 0% |
| norman justesen | 10/10 | 4309 days | 0% |
| lennart herpertz | 10/10 | 4310 days | 0% |
| Mark BonDurant | 10/10 | 4340 days | 0% |
| Infernal | 10/10 | 4340 days | 0% |
| pascal omondiagbe | 10/10 | 4340 days | 0% |
| Jodi Thiessen | 10/10 | 4370 days | 0% |
| IreneG26 | 10/10 | 4370 days | 0% |
| Jiminey Cricket | 10/10 | 4371 days | 0% |
| LoveOutdoors | 10/10 | 4371 days | 0% |
| Joe | 10/10 | 4401 days | 1% |
| Ben Clarke | 10/10 | 4402 days | 1% |
| Hans-Georg Milz | 10/10 | 4402 days | 1% |
| Wolfgang B | 10/10 | 4402 days | 1% |
| Arne Bruesch | 10/10 | 4402 days | 1% |
| Glen White | 10/10 | 4523 days | 1% |
| Kristina | 9/10 | 4573 days | 1% |
| Fabian | 10/10 | 4920 days | 1% |
| Heide Will | 10/10 | 4948 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-5.38% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 109 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.34% |
| 198 | -2.36% |
| 199 | -2.37% |
| 200 | -2.38% |
| 201 | -2.39% |
| 202 | -2.40% |
| 203 | -2.42% |
| … | … |
Balancing Adjustment
4.25% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.