Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Euro Campers
Valid Reviews
281 Valid Reviews
The Euro Campers experience has a total of 314 reviews. There are 281 valid reviews that are included when calculating the ranking score and 33 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 281 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 14 |
|
5% |
88.90% Average
The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.15%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alain Bélanger | 10/10 | 476 days | 100% |
| Pia | 1/10 | 535 days | 39% |
| Hilke und Marian | 8/10 | 870 days | 64% |
| Justin Littman | 1/10 | 870 days | 26% |
| Adem | 1/10 | 1327 days | 9% |
| Jens Moeller | 10/10 | 1327 days | 22% |
| alessandra breitenstein | 1/10 | 1327 days | 9% |
| Melfuction Berry | 1/10 | 1450 days | 6% |
| Ange | 1/10 | 2180 days | 2% |
| Peter, The Netherlands | 3/10 | 2302 days | 2% |
| Emmalee Burger | 1/10 | 2302 days | 2% |
| CHRIS | 1/10 | 2302 days | 2% |
| Max | 10/10 | 2331 days | 5% |
| Leonie D | 2/10 | 2331 days | 2% |
| Deborah Vitali | 3/10 | 2362 days | 2% |
| daniela | 3/10 | 2362 days | 2% |
| schap chris | 1/10 | 2393 days | 2% |
| Grant Clark | 10/10 | 2454 days | 4% |
| robertina szolarova | 10/10 | 2607 days | 4% |
| Markus Hufnagel | 8/10 | 2637 days | 4% |
| Kimberly McLean | 8/10 | 2637 days | 4% |
| Michel Cote | 9/10 | 2637 days | 4% |
| Veronica Young | 10/10 | 2696 days | 4% |
| DIANE GUTJAHR | 10/10 | 2727 days | 4% |
| Gareth O'Rourke | 5/10 | 2758 days | 3% |
| Fredrick Rorus | 10/10 | 2758 days | 4% |
| Kerri Schopper | 10/10 | 2758 days | 4% |
| Guenter Kastner | 7/10 | 2758 days | 3% |
| Laura | 1/10 | 2758 days | 1% |
| Giovanni Gamba | 10/10 | 2819 days | 3% |
| TOM SCHOUTEN | 9/10 | 2849 days | 3% |
| Hugo Fernandes | 3/10 | 2849 days | 2% |
| Mitchell Banks | 10/10 | 2849 days | 3% |
| capucine Heymes | 10/10 | 2880 days | 3% |
| sus Bently | 10/10 | 2880 days | 3% |
| Tamaza Zing | 9/10 | 2880 days | 3% |
| Stewart Hellken | 10/10 | 2911 days | 3% |
| Ari Wibowo | 10/10 | 2911 days | 3% |
| Jeff Chadding | 9/10 | 2911 days | 3% |
| sara oblak | 10/10 | 2972 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 2972 days | 3% |
| Magdaleen Becker | 10/10 | 2972 days | 3% |
| Eleri Jones | 8/10 | 3002 days | 3% |
| Falkenhain Annemarie | 9/10 | 3002 days | 3% |
| Sarah Zul | 9/10 | 3002 days | 3% |
| Stephenn Baas | 9/10 | 3002 days | 3% |
| Simon Gakowski | 10/10 | 3002 days | 3% |
| Jeffery Wilson | 1/10 | 3032 days | 1% |
| DANIEL VIOLA | 9/10 | 3033 days | 3% |
| Rhyll Forrest | 10/10 | 3033 days | 3% |
| Linda Pulliam | 8/10 | 3033 days | 3% |
| Rodney Erickson | 7/10 | 3033 days | 3% |
| Freddrick Weiser | 10/10 | 3033 days | 3% |
| Domonkos Strommer | 9/10 | 3092 days | 3% |
| Troels Karlsen | 10/10 | 3092 days | 3% |
| Adrian Rutter | 8/10 | 3092 days | 3% |
| Eileen Hayden | 10/10 | 3092 days | 3% |
| duval-fleury benoit | 10/10 | 3092 days | 3% |
| Steven Kappeler | 10/10 | 3123 days | 3% |
| Irene Tos | 7/10 | 3123 days | 3% |
| Corinna Gröne | 8/10 | 3123 days | 3% |
| phill Fisher | 8/10 | 3123 days | 3% |
| Jan Christoph | 10/10 | 3150 days | 2% |
| Ted Gonera | 9/10 | 3153 days | 3% |
| Michael Kielburger | 10/10 | 3153 days | 3% |
| Sabrina Poon | 8/10 | 3153 days | 3% |
| Eoin O'Gorman | 9/10 | 3153 days | 3% |
| Frank Adriaanse | 8/10 | 3153 days | 3% |
| Andrew Praill | 7/10 | 3153 days | 2% |
| Oscar Petersen | 8/10 | 3167 days | 2% |
| helen reeve | 10/10 | 3184 days | 3% |
| Jozef Pinkerton | 9/10 | 3214 days | 3% |
| Keith Mc Daniel | 10/10 | 3276 days | 2% |
| phil reynolds | 9/10 | 3276 days | 2% |
| Melanie Forst | 10/10 | 3276 days | 2% |
| Mariette Eggermont | 8/10 | 3276 days | 2% |
| Marine Contri | 8/10 | 3306 days | 2% |
| Suzanne Hopkins | 10/10 | 3306 days | 2% |
| Mario Richter | 10/10 | 3306 days | 2% |
| Rodrigo De Souza | 10/10 | 3306 days | 2% |
| Simone Krause | 10/10 | 3306 days | 2% |
| ENG LEE OOI | 8/10 | 3337 days | 2% |
| Pablo Renedo | 10/10 | 3337 days | 2% |
| Tiam Siong Tan | 10/10 | 3337 days | 2% |
| Jon Veitch | 9/10 | 3367 days | 2% |
| Alan Honey | 10/10 | 3367 days | 2% |
| Matt Hansen | 10/10 | 3367 days | 2% |
| Thomas and Sonja | 8/10 | 3383 days | 1% |
| Bettina Olbrich | 9/10 | 3398 days | 2% |
| Anita Geyer | 8/10 | 3398 days | 2% |
| Vojtech Vojtko | 10/10 | 3398 days | 2% |
| Gary Gustafson | 10/10 | 3398 days | 2% |
| Robert Denison | 9/10 | 3398 days | 2% |
| patrik girardet | 10/10 | 3398 days | 2% |
| Taylor Wilson | 10/10 | 3398 days | 2% |
| Juan Prosperi | 10/10 | 3426 days | 2% |
| Lauren Moore | 9/10 | 3426 days | 2% |
| sara Deschenes | 10/10 | 3426 days | 2% |
| Helmut Kazmaier | 1/10 | 3426 days | 1% |
| Jocelyn Booy | 6/10 | 3429 days | 1% |
| Daisy Hoopers | 10/10 | 3435 days | 1% |
| Felicity Hughes | 8/10 | 3438 days | 1% |
| Sam Howard | 7/10 | 3447 days | 1% |
| Georgia Sutcliffe | 8/10 | 3457 days | 2% |
| Nick Bailey | 8/10 | 3457 days | 2% |
| Stephanie Lauer | 10/10 | 3457 days | 2% |
| Chislaine Arends | 10/10 | 3457 days | 2% |
| Michael Jeffress | 10/10 | 3457 days | 2% |
| Simon Robinson | 10/10 | 3457 days | 2% |
| Fiona Brigmanis | 8/10 | 3457 days | 2% |
| Beth Morris | 10/10 | 3457 days | 2% |
| Peter Coggins | 8/10 | 3457 days | 2% |
| Laurent Pinot | 10/10 | 3457 days | 2% |
| Martin Kurtz | 10/10 | 3457 days | 2% |
| Gina G | 1/10 | 3457 days | 1% |
| Christine Bilton | 10/10 | 3457 days | 2% |
| Sylvie Svensson | 10/10 | 3457 days | 2% |
| Jeremy Evans | 9/10 | 3457 days | 2% |
| Werner | 10/10 | 3488 days | 2% |
| Mel R | 10/10 | 3488 days | 2% |
| Yasmin Lim | 10/10 | 3488 days | 2% |
| Jill | 10/10 | 3488 days | 2% |
| Samuel Ong | 9/10 | 3488 days | 2% |
| Poh ching Yu | 2/10 | 3488 days | 1% |
| ryan harkleroad | 8/10 | 3488 days | 2% |
| colin mcmahon | 10/10 | 3488 days | 2% |
| Julia Tästensen | 10/10 | 3488 days | 2% |
| Paige H | 10/10 | 3488 days | 2% |
| Mike Mazur | 8/10 | 3488 days | 2% |
| Sigrid Duus | 8/10 | 3488 days | 1% |
| Mads Nielsen | 8/10 | 3488 days | 1% |
| Leonie Brabers | 8/10 | 3511 days | 1% |
| Petra | 10/10 | 3518 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3518 days | 2% |
| Ashleigh Standell | 10/10 | 3518 days | 2% |
| Kathy Fisher | 8/10 | 3518 days | 2% |
| andy ziesmann | 10/10 | 3518 days | 2% |
| T Brummel | 9/10 | 3518 days | 2% |
| Pavel Schmitt | 10/10 | 3518 days | 2% |
| Peter Rickard | 8/10 | 3518 days | 2% |
| Carol Kettner | 9/10 | 3518 days | 2% |
| Isabell Kraemer | 10/10 | 3518 days | 2% |
| Kevin Hendy | 10/10 | 3527 days | 1% |
| Jamie Anderson | 10/10 | 3549 days | 2% |
| Harry Peters | 10/10 | 3549 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3549 days | 2% |
| Wouters | 10/10 | 3549 days | 2% |
| Katie | 10/10 | 3549 days | 2% |
| Tracey Davies | 8/10 | 3549 days | 2% |
| Andrew Sampaklis | 10/10 | 3549 days | 2% |
| Emilie Fagioli | 10/10 | 3549 days | 2% |
| Steffi Feldmann | 10/10 | 3579 days | 2% |
| Stephen O'Co | 10/10 | 3579 days | 2% |
| JC Owen | 10/10 | 3579 days | 2% |
| Janelle G | 10/10 | 3579 days | 2% |
| Andrew Roberts | 10/10 | 3579 days | 2% |
| steve kettewell | 10/10 | 3579 days | 2% |
| Chris BENDL | 7/10 | 3610 days | 2% |
| Tommy 3000 | 10/10 | 3610 days | 2% |
| Al Round the World | 10/10 | 3610 days | 2% |
| Hoki Nixon | 10/10 | 3610 days | 2% |
| Lara Monro | 10/10 | 3641 days | 2% |
| Caitlin Johnson | 10/10 | 3641 days | 2% |
| Marie2200 | 10/10 | 3641 days | 2% |
| esther houghton | 10/10 | 3641 days | 2% |
| Brandon H | 10/10 | 3641 days | 2% |
| Katja Fibig | 8/10 | 3641 days | 2% |
| Silvia R. | 10/10 | 3641 days | 2% |
| helen mccarl | 9/10 | 3641 days | 2% |
| Kiwi Girl | 10/10 | 3641 days | 2% |
| Barbara Beerli | 9/10 | 3641 days | 2% |
| Claudia 0 | 10/10 | 3641 days | 2% |
| Anni Buechele | 10/10 | 3671 days | 2% |
| Jane and Duncan Fraser | 10/10 | 3671 days | 2% |
| Leslie Royal | 10/10 | 3702 days | 1% |
| Angene Johnson | 10/10 | 3702 days | 1% |
| Simon Breunig | 10/10 | 3702 days | 1% |
| Stew H | 9/10 | 3702 days | 1% |
| Arthur Wilding | 10/10 | 3702 days | 1% |
| Sandra Ray | 10/10 | 3702 days | 1% |
| Rabiah Abdullah | 4/10 | 3732 days | 1% |
| Christian Schnur | 10/10 | 3732 days | 1% |
| Christian Schönfels | 10/10 | 3732 days | 1% |
| Tim Evans | 10/10 | 3732 days | 1% |
| Bastian Leistner | 9/10 | 3763 days | 1% |
| Florian Thiele | 10/10 | 3763 days | 1% |
| Katelyn Flynn | 10/10 | 3763 days | 1% |
| Kasia Mazur | 10/10 | 3763 days | 1% |
| Louise Curnell | 9/10 | 3763 days | 1% |
| Sven Jahn | 10/10 | 3763 days | 1% |
| Hayden Arthur | 10/10 | 3763 days | 1% |
| Patrick Veber | 10/10 | 3783 days | 1% |
| Sabine Hering | 10/10 | 3792 days | 1% |
| James | 10/10 | 3792 days | 1% |
| Jeroen Slappendel | 10/10 | 3792 days | 1% |
| Glenn Kasman | 1/10 | 3792 days | 0% |
| Kerstin | 3/10 | 3823 days | 1% |
| Karen W | 10/10 | 3823 days | 1% |
| Stephen Eitel | 9/10 | 3823 days | 1% |
| Alexa Schneider | 10/10 | 3823 days | 1% |
| Michaela Rossmann | 10/10 | 3823 days | 1% |
| Sabina Host | 10/10 | 3823 days | 1% |
| Peter Sullivan | 10/10 | 3823 days | 1% |
| Manfred und Karin Achtstaetter | 10/10 | 3823 days | 1% |
| Stefanie Peters | 10/10 | 3823 days | 1% |
| Yousef Firoozan | 9/10 | 3854 days | 1% |
| cp lim | 9/10 | 3854 days | 1% |
| Jochen Dirkling | 10/10 | 3854 days | 1% |
| Manfred Gehrmann | 10/10 | 3854 days | 1% |
| Lorie Grundy | 9/10 | 3854 days | 1% |
| Maria und Peter | 10/10 | 3854 days | 1% |
| A Milber | 10/10 | 3854 days | 1% |
| Teemu Rautanen | 9/10 | 3884 days | 1% |
| Alex Sch | 9/10 | 3884 days | 1% |
| Gavin Print | 9/10 | 3884 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 3884 days | 1% |
| Elena Möller | 10/10 | 3884 days | 1% |
| David and Deslei Wood | 10/10 | 3884 days | 1% |
| Doro & Kally May | 10/10 | 3884 days | 1% |
| oscar de la calle tejedor | 10/10 | 3884 days | 1% |
| Nathan | 10/10 | 3915 days | 1% |
| Marleen Kenneth | 10/10 | 3915 days | 1% |
| Edith Wol | 10/10 | 3915 days | 1% |
| Peter H | 10/10 | 3915 days | 1% |
| Ruth | 10/10 | 3945 days | 1% |
| kelly bell | 10/10 | 3945 days | 1% |
| Marion Zajonc | 10/10 | 3945 days | 1% |
| Malinda B | 10/10 | 3945 days | 1% |
| Nate Thompson | 10/10 | 3976 days | 1% |
| Vinay Maharajpet | 10/10 | 3976 days | 1% |
| E K | 10/10 | 4007 days | 1% |
| Bronwyn Marshall | 10/10 | 4007 days | 1% |
| Nz Fan | 10/10 | 4007 days | 1% |
| Marius Fischer | 10/10 | 4037 days | 1% |
| janh | 10/10 | 4037 days | 1% |
| Erica Metro | 10/10 | 4037 days | 1% |
| Basak Ozaltin | 9/10 | 4068 days | 1% |
| Richard Metro | 10/10 | 4068 days | 1% |
| Thijs van Stiphout | 10/10 | 4068 days | 1% |
| Elisabeth Tartler | 10/10 | 4068 days | 1% |
| Rachel S | 5/10 | 4098 days | 0% |
| Osama Salih | 10/10 | 4098 days | 1% |
| Kurz Werner | 9/10 | 4098 days | 1% |
| Thomas Jentschke | 10/10 | 4098 days | 1% |
| alexandra Mund | 10/10 | 4129 days | 0% |
| Klaus Kircher | 10/10 | 4129 days | 0% |
| Sophie Truemper | 10/10 | 4157 days | 0% |
| Guillermo Lupi | 10/10 | 4157 days | 0% |
| Robert Warner | 9/10 | 4157 days | 0% |
| sofia crosley | 10/10 | 4157 days | 0% |
| Ronda Pendergast | 10/10 | 4157 days | 0% |
| Eva | 10/10 | 4157 days | 0% |
| Scott | 10/10 | 4157 days | 0% |
| Ilka and Helge | 10/10 | 4188 days | 0% |
| Bernd "Schwabe" | 10/10 | 4188 days | 0% |
| Moritz &Co | 10/10 | 4188 days | 0% |
| Martin Pelka | 10/10 | 4188 days | 0% |
| Sara Hubber | 10/10 | 4188 days | 0% |
| Astrid Michalske | 10/10 | 4188 days | 0% |
| Mike Behrens | 10/10 | 4188 days | 0% |
| Irod | 10/10 | 4219 days | 0% |
| Franz | 10/10 | 4219 days | 0% |
| Allan David | 10/10 | 4219 days | 0% |
| norman justesen | 10/10 | 4249 days | 0% |
| lennart herpertz | 10/10 | 4249 days | 0% |
| Mark BonDurant | 10/10 | 4280 days | 0% |
| Infernal | 10/10 | 4280 days | 0% |
| pascal omondiagbe | 10/10 | 4280 days | 0% |
| Jodi Thiessen | 10/10 | 4310 days | 0% |
| IreneG26 | 10/10 | 4310 days | 0% |
| Jiminey Cricket | 10/10 | 4310 days | 0% |
| LoveOutdoors | 10/10 | 4310 days | 0% |
| Joe | 10/10 | 4341 days | 0% |
| Ben Clarke | 10/10 | 4341 days | 0% |
| Hans-Georg Milz | 10/10 | 4341 days | 0% |
| Wolfgang B | 10/10 | 4341 days | 0% |
| Arne Bruesch | 10/10 | 4341 days | 0% |
| Glen White | 10/10 | 4463 days | 1% |
| Kristina | 9/10 | 4512 days | 1% |
| Fabian | 10/10 | 4859 days | 1% |
| Heide Will | 10/10 | 4887 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-5.15% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 118 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.12% |
| 198 | -2.13% |
| 199 | -2.14% |
| 200 | -2.15% |
| 201 | -2.16% |
| 202 | -2.17% |
| 203 | -2.18% |
| … | … |
Balancing Adjustment
4.27% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.