G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Euro Campers
Valid Reviews
281 Valid Reviews
The Euro Campers experience has a total of 314 reviews. There are 281 valid reviews that are included when calculating the ranking score and 33 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 281 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 14 |
|
5% |
88.90% Average
The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.92%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alain Bélanger | 10/10 | 375 days | 100% |
| Pia | 1/10 | 434 days | 39% |
| Hilke und Marian | 8/10 | 769 days | 71% |
| Justin Littman | 1/10 | 769 days | 29% |
| Adem | 1/10 | 1226 days | 11% |
| Jens Moeller | 10/10 | 1226 days | 28% |
| alessandra breitenstein | 1/10 | 1226 days | 11% |
| Melfuction Berry | 1/10 | 1349 days | 8% |
| Ange | 1/10 | 2079 days | 2% |
| Peter, The Netherlands | 3/10 | 2201 days | 2% |
| Emmalee Burger | 1/10 | 2201 days | 2% |
| CHRIS | 1/10 | 2201 days | 2% |
| Max | 10/10 | 2230 days | 5% |
| Leonie D | 2/10 | 2230 days | 2% |
| Deborah Vitali | 3/10 | 2261 days | 2% |
| daniela | 3/10 | 2261 days | 2% |
| schap chris | 1/10 | 2292 days | 2% |
| Grant Clark | 10/10 | 2353 days | 4% |
| robertina szolarova | 10/10 | 2506 days | 4% |
| Markus Hufnagel | 8/10 | 2536 days | 4% |
| Kimberly McLean | 8/10 | 2536 days | 4% |
| Michel Cote | 9/10 | 2536 days | 4% |
| Veronica Young | 10/10 | 2595 days | 4% |
| DIANE GUTJAHR | 10/10 | 2626 days | 4% |
| Gareth O'Rourke | 5/10 | 2657 days | 3% |
| Fredrick Rorus | 10/10 | 2657 days | 4% |
| Kerri Schopper | 10/10 | 2657 days | 4% |
| Guenter Kastner | 7/10 | 2657 days | 3% |
| Laura | 1/10 | 2657 days | 1% |
| Giovanni Gamba | 10/10 | 2718 days | 3% |
| TOM SCHOUTEN | 9/10 | 2748 days | 3% |
| Hugo Fernandes | 3/10 | 2748 days | 2% |
| Mitchell Banks | 10/10 | 2748 days | 3% |
| capucine Heymes | 10/10 | 2779 days | 3% |
| sus Bently | 10/10 | 2779 days | 3% |
| Tamaza Zing | 9/10 | 2779 days | 3% |
| Stewart Hellken | 10/10 | 2810 days | 3% |
| Ari Wibowo | 10/10 | 2810 days | 3% |
| Jeff Chadding | 9/10 | 2810 days | 3% |
| sara oblak | 10/10 | 2871 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 2871 days | 3% |
| Magdaleen Becker | 10/10 | 2871 days | 3% |
| Eleri Jones | 8/10 | 2901 days | 3% |
| Falkenhain Annemarie | 9/10 | 2901 days | 3% |
| Sarah Zul | 9/10 | 2901 days | 3% |
| Stephenn Baas | 9/10 | 2901 days | 3% |
| Simon Gakowski | 10/10 | 2901 days | 3% |
| Jeffery Wilson | 1/10 | 2931 days | 1% |
| DANIEL VIOLA | 9/10 | 2932 days | 3% |
| Rhyll Forrest | 10/10 | 2932 days | 3% |
| Linda Pulliam | 8/10 | 2932 days | 3% |
| Rodney Erickson | 7/10 | 2932 days | 3% |
| Freddrick Weiser | 10/10 | 2932 days | 3% |
| Domonkos Strommer | 9/10 | 2991 days | 3% |
| Troels Karlsen | 10/10 | 2991 days | 3% |
| Adrian Rutter | 8/10 | 2991 days | 3% |
| Eileen Hayden | 10/10 | 2991 days | 3% |
| duval-fleury benoit | 10/10 | 2991 days | 3% |
| Steven Kappeler | 10/10 | 3022 days | 3% |
| Irene Tos | 7/10 | 3022 days | 3% |
| Corinna Gröne | 8/10 | 3022 days | 3% |
| phill Fisher | 8/10 | 3022 days | 3% |
| Jan Christoph | 10/10 | 3049 days | 2% |
| Ted Gonera | 9/10 | 3052 days | 3% |
| Michael Kielburger | 10/10 | 3052 days | 3% |
| Sabrina Poon | 8/10 | 3052 days | 3% |
| Eoin O'Gorman | 9/10 | 3052 days | 3% |
| Frank Adriaanse | 8/10 | 3052 days | 3% |
| Andrew Praill | 7/10 | 3052 days | 3% |
| Oscar Petersen | 8/10 | 3066 days | 2% |
| helen reeve | 10/10 | 3083 days | 3% |
| Jozef Pinkerton | 9/10 | 3113 days | 3% |
| Keith Mc Daniel | 10/10 | 3175 days | 3% |
| phil reynolds | 9/10 | 3175 days | 3% |
| Melanie Forst | 10/10 | 3175 days | 3% |
| Mariette Eggermont | 8/10 | 3175 days | 2% |
| Marine Contri | 8/10 | 3205 days | 2% |
| Suzanne Hopkins | 10/10 | 3205 days | 2% |
| Mario Richter | 10/10 | 3205 days | 2% |
| Rodrigo De Souza | 10/10 | 3205 days | 2% |
| Simone Krause | 10/10 | 3205 days | 2% |
| ENG LEE OOI | 8/10 | 3236 days | 2% |
| Pablo Renedo | 10/10 | 3236 days | 2% |
| Tiam Siong Tan | 10/10 | 3236 days | 2% |
| Jon Veitch | 9/10 | 3266 days | 2% |
| Alan Honey | 10/10 | 3266 days | 2% |
| Matt Hansen | 10/10 | 3266 days | 2% |
| Thomas and Sonja | 8/10 | 3282 days | 1% |
| Bettina Olbrich | 9/10 | 3297 days | 2% |
| Anita Geyer | 8/10 | 3297 days | 2% |
| Vojtech Vojtko | 10/10 | 3297 days | 2% |
| Gary Gustafson | 10/10 | 3297 days | 2% |
| Robert Denison | 9/10 | 3297 days | 2% |
| patrik girardet | 10/10 | 3297 days | 2% |
| Taylor Wilson | 10/10 | 3297 days | 2% |
| Juan Prosperi | 10/10 | 3325 days | 2% |
| Lauren Moore | 9/10 | 3325 days | 2% |
| sara Deschenes | 10/10 | 3325 days | 2% |
| Helmut Kazmaier | 1/10 | 3325 days | 1% |
| Jocelyn Booy | 6/10 | 3328 days | 1% |
| Daisy Hoopers | 10/10 | 3334 days | 1% |
| Felicity Hughes | 8/10 | 3337 days | 1% |
| Sam Howard | 7/10 | 3346 days | 1% |
| Georgia Sutcliffe | 8/10 | 3356 days | 2% |
| Nick Bailey | 8/10 | 3356 days | 2% |
| Stephanie Lauer | 10/10 | 3356 days | 2% |
| Chislaine Arends | 10/10 | 3356 days | 2% |
| Michael Jeffress | 10/10 | 3356 days | 2% |
| Simon Robinson | 10/10 | 3356 days | 2% |
| Fiona Brigmanis | 8/10 | 3356 days | 2% |
| Beth Morris | 10/10 | 3356 days | 2% |
| Peter Coggins | 8/10 | 3356 days | 2% |
| Laurent Pinot | 10/10 | 3356 days | 2% |
| Martin Kurtz | 10/10 | 3356 days | 2% |
| Gina G | 1/10 | 3356 days | 1% |
| Christine Bilton | 10/10 | 3356 days | 2% |
| Sylvie Svensson | 10/10 | 3356 days | 2% |
| Jeremy Evans | 9/10 | 3356 days | 2% |
| Werner | 10/10 | 3387 days | 2% |
| Mel R | 10/10 | 3387 days | 2% |
| Yasmin Lim | 10/10 | 3387 days | 2% |
| Jill | 10/10 | 3387 days | 2% |
| Samuel Ong | 9/10 | 3387 days | 2% |
| Poh ching Yu | 2/10 | 3387 days | 1% |
| ryan harkleroad | 8/10 | 3387 days | 2% |
| colin mcmahon | 10/10 | 3387 days | 2% |
| Julia Tästensen | 10/10 | 3387 days | 2% |
| Paige H | 10/10 | 3387 days | 2% |
| Mike Mazur | 8/10 | 3387 days | 2% |
| Sigrid Duus | 8/10 | 3387 days | 1% |
| Mads Nielsen | 8/10 | 3387 days | 1% |
| Leonie Brabers | 8/10 | 3410 days | 1% |
| Petra | 10/10 | 3417 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3417 days | 2% |
| Ashleigh Standell | 10/10 | 3417 days | 2% |
| Kathy Fisher | 8/10 | 3417 days | 2% |
| andy ziesmann | 10/10 | 3417 days | 2% |
| T Brummel | 9/10 | 3417 days | 2% |
| Pavel Schmitt | 10/10 | 3417 days | 2% |
| Peter Rickard | 8/10 | 3417 days | 2% |
| Carol Kettner | 9/10 | 3417 days | 2% |
| Isabell Kraemer | 10/10 | 3417 days | 2% |
| Kevin Hendy | 10/10 | 3426 days | 1% |
| Jamie Anderson | 10/10 | 3448 days | 2% |
| Harry Peters | 10/10 | 3448 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3448 days | 2% |
| Wouters | 10/10 | 3448 days | 2% |
| Katie | 10/10 | 3448 days | 2% |
| Tracey Davies | 8/10 | 3448 days | 2% |
| Andrew Sampaklis | 10/10 | 3448 days | 2% |
| Emilie Fagioli | 10/10 | 3448 days | 2% |
| Steffi Feldmann | 10/10 | 3478 days | 2% |
| Stephen O'Co | 10/10 | 3478 days | 2% |
| JC Owen | 10/10 | 3478 days | 2% |
| Janelle G | 10/10 | 3478 days | 2% |
| Andrew Roberts | 10/10 | 3478 days | 2% |
| steve kettewell | 10/10 | 3478 days | 2% |
| Chris BENDL | 7/10 | 3509 days | 2% |
| Tommy 3000 | 10/10 | 3509 days | 2% |
| Al Round the World | 10/10 | 3509 days | 2% |
| Hoki Nixon | 10/10 | 3509 days | 2% |
| Lara Monro | 10/10 | 3540 days | 2% |
| Caitlin Johnson | 10/10 | 3540 days | 2% |
| Marie2200 | 10/10 | 3540 days | 2% |
| esther houghton | 10/10 | 3540 days | 2% |
| Brandon H | 10/10 | 3540 days | 2% |
| Katja Fibig | 8/10 | 3540 days | 2% |
| Silvia R. | 10/10 | 3540 days | 2% |
| helen mccarl | 9/10 | 3540 days | 2% |
| Kiwi Girl | 10/10 | 3540 days | 2% |
| Barbara Beerli | 9/10 | 3540 days | 2% |
| Claudia 0 | 10/10 | 3540 days | 2% |
| Anni Buechele | 10/10 | 3570 days | 2% |
| Jane and Duncan Fraser | 10/10 | 3570 days | 2% |
| Leslie Royal | 10/10 | 3601 days | 2% |
| Angene Johnson | 10/10 | 3601 days | 2% |
| Simon Breunig | 10/10 | 3601 days | 2% |
| Stew H | 9/10 | 3601 days | 2% |
| Arthur Wilding | 10/10 | 3601 days | 2% |
| Sandra Ray | 10/10 | 3601 days | 2% |
| Rabiah Abdullah | 4/10 | 3631 days | 1% |
| Christian Schnur | 10/10 | 3631 days | 2% |
| Christian Schönfels | 10/10 | 3631 days | 2% |
| Tim Evans | 10/10 | 3631 days | 2% |
| Bastian Leistner | 9/10 | 3662 days | 1% |
| Florian Thiele | 10/10 | 3662 days | 1% |
| Katelyn Flynn | 10/10 | 3662 days | 1% |
| Kasia Mazur | 10/10 | 3662 days | 1% |
| Louise Curnell | 9/10 | 3662 days | 1% |
| Sven Jahn | 10/10 | 3662 days | 1% |
| Hayden Arthur | 10/10 | 3662 days | 1% |
| Patrick Veber | 10/10 | 3682 days | 1% |
| Sabine Hering | 10/10 | 3691 days | 1% |
| James | 10/10 | 3691 days | 1% |
| Jeroen Slappendel | 10/10 | 3691 days | 1% |
| Glenn Kasman | 1/10 | 3691 days | 1% |
| Kerstin | 3/10 | 3722 days | 1% |
| Karen W | 10/10 | 3722 days | 1% |
| Stephen Eitel | 9/10 | 3722 days | 1% |
| Alexa Schneider | 10/10 | 3722 days | 1% |
| Michaela Rossmann | 10/10 | 3722 days | 1% |
| Sabina Host | 10/10 | 3722 days | 1% |
| Peter Sullivan | 10/10 | 3722 days | 1% |
| Manfred und Karin Achtstaetter | 10/10 | 3722 days | 1% |
| Stefanie Peters | 10/10 | 3722 days | 1% |
| Yousef Firoozan | 9/10 | 3753 days | 1% |
| cp lim | 9/10 | 3753 days | 1% |
| Jochen Dirkling | 10/10 | 3753 days | 1% |
| Manfred Gehrmann | 10/10 | 3753 days | 1% |
| Lorie Grundy | 9/10 | 3753 days | 1% |
| Maria und Peter | 10/10 | 3753 days | 1% |
| A Milber | 10/10 | 3753 days | 1% |
| Teemu Rautanen | 9/10 | 3783 days | 1% |
| Alex Sch | 9/10 | 3783 days | 1% |
| Gavin Print | 9/10 | 3783 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 3783 days | 1% |
| Elena Möller | 10/10 | 3783 days | 1% |
| David and Deslei Wood | 10/10 | 3783 days | 1% |
| Doro & Kally May | 10/10 | 3783 days | 1% |
| oscar de la calle tejedor | 10/10 | 3783 days | 1% |
| Nathan | 10/10 | 3814 days | 1% |
| Marleen Kenneth | 10/10 | 3814 days | 1% |
| Edith Wol | 10/10 | 3814 days | 1% |
| Peter H | 10/10 | 3814 days | 1% |
| Ruth | 10/10 | 3844 days | 1% |
| kelly bell | 10/10 | 3844 days | 1% |
| Marion Zajonc | 10/10 | 3844 days | 1% |
| Malinda B | 10/10 | 3844 days | 1% |
| Nate Thompson | 10/10 | 3875 days | 1% |
| Vinay Maharajpet | 10/10 | 3875 days | 1% |
| E K | 10/10 | 3906 days | 1% |
| Bronwyn Marshall | 10/10 | 3906 days | 1% |
| Nz Fan | 10/10 | 3906 days | 1% |
| Marius Fischer | 10/10 | 3936 days | 1% |
| janh | 10/10 | 3936 days | 1% |
| Erica Metro | 10/10 | 3936 days | 1% |
| Basak Ozaltin | 9/10 | 3967 days | 1% |
| Richard Metro | 10/10 | 3967 days | 1% |
| Thijs van Stiphout | 10/10 | 3967 days | 1% |
| Elisabeth Tartler | 10/10 | 3967 days | 1% |
| Rachel S | 5/10 | 3997 days | 1% |
| Osama Salih | 10/10 | 3997 days | 1% |
| Kurz Werner | 9/10 | 3997 days | 1% |
| Thomas Jentschke | 10/10 | 3997 days | 1% |
| alexandra Mund | 10/10 | 4028 days | 1% |
| Klaus Kircher | 10/10 | 4028 days | 1% |
| Sophie Truemper | 10/10 | 4056 days | 1% |
| Guillermo Lupi | 10/10 | 4056 days | 1% |
| Robert Warner | 9/10 | 4056 days | 1% |
| sofia crosley | 10/10 | 4056 days | 1% |
| Ronda Pendergast | 10/10 | 4056 days | 1% |
| Eva | 10/10 | 4056 days | 1% |
| Scott | 10/10 | 4056 days | 1% |
| Ilka and Helge | 10/10 | 4087 days | 1% |
| Bernd "Schwabe" | 10/10 | 4087 days | 1% |
| Moritz &Co | 10/10 | 4087 days | 1% |
| Martin Pelka | 10/10 | 4087 days | 1% |
| Sara Hubber | 10/10 | 4087 days | 1% |
| Astrid Michalske | 10/10 | 4087 days | 1% |
| Mike Behrens | 10/10 | 4087 days | 1% |
| Irod | 10/10 | 4118 days | 1% |
| Franz | 10/10 | 4118 days | 1% |
| Allan David | 10/10 | 4118 days | 1% |
| norman justesen | 10/10 | 4148 days | 0% |
| lennart herpertz | 10/10 | 4148 days | 0% |
| Mark BonDurant | 10/10 | 4179 days | 0% |
| Infernal | 10/10 | 4179 days | 0% |
| pascal omondiagbe | 10/10 | 4179 days | 0% |
| Jodi Thiessen | 10/10 | 4209 days | 0% |
| IreneG26 | 10/10 | 4209 days | 0% |
| Jiminey Cricket | 10/10 | 4209 days | 0% |
| LoveOutdoors | 10/10 | 4209 days | 0% |
| Joe | 10/10 | 4240 days | 0% |
| Ben Clarke | 10/10 | 4240 days | 0% |
| Hans-Georg Milz | 10/10 | 4240 days | 0% |
| Wolfgang B | 10/10 | 4240 days | 0% |
| Arne Bruesch | 10/10 | 4240 days | 0% |
| Glen White | 10/10 | 4362 days | 0% |
| Kristina | 9/10 | 4411 days | 1% |
| Fabian | 10/10 | 4758 days | 1% |
| Heide Will | 10/10 | 4786 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.03% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 57 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.97% |
| 198 | -3.99% |
| 199 | -4.01% |
| 200 | -4.03% |
| 201 | -4.05% |
| 202 | -4.07% |
| 203 | -4.09% |
| … | … |
Balancing Adjustment
5.10% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.