Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Euro Campers

Valid Reviews

281 Valid Reviews

The Euro Campers experience has a total of 314 reviews. There are 281 valid reviews that are included when calculating the ranking score and 33 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 281 valid reviews:

Rating Count Percentage
10/10 183
65%
9/10 37
13%
8/10 30
11%
7/10 6
2%
6/10 1
0%
5/10 2
1%
4/10 1
0%
3/10 5
2%
2/10 2
1%
1/10 14
5%

88.90% Average

The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

13 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 13 face-to-face reviews:

Rating Count Percentage
10/10 4
31%
9/10 1
8%
8/10 6
46%
7/10 1
8%
6/10 1
8%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

84.62% Average

The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

81.03%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Alain Bélanger 10/10 416 days 100%
Pia 1/10 475 days 39%
Hilke und Marian 8/10 810 days 68%
Justin Littman 1/10 810 days 28%
Adem 1/10 1267 days 10%
Jens Moeller 10/10 1267 days 25%
alessandra breitenstein 1/10 1267 days 10%
Melfuction Berry 1/10 1390 days 7%
Ange 1/10 2120 days 2%
Peter, The Netherlands 3/10 2242 days 2%
Emmalee Burger 1/10 2242 days 2%
CHRIS 1/10 2242 days 2%
Max 10/10 2271 days 4%
Leonie D 2/10 2271 days 2%
Deborah Vitali 3/10 2302 days 2%
daniela 3/10 2302 days 2%
schap chris 1/10 2333 days 2%
Grant Clark 10/10 2394 days 4%
robertina szolarova 10/10 2547 days 4%
Markus Hufnagel 8/10 2577 days 4%
Kimberly McLean 8/10 2577 days 4%
Michel Cote 9/10 2577 days 4%
Veronica Young 10/10 2636 days 4%
DIANE GUTJAHR 10/10 2667 days 4%
Gareth O'Rourke 5/10 2698 days 3%
Fredrick Rorus 10/10 2698 days 3%
Kerri Schopper 10/10 2698 days 3%
Guenter Kastner 7/10 2698 days 3%
Laura 1/10 2698 days 1%
Giovanni Gamba 10/10 2759 days 3%
TOM SCHOUTEN 9/10 2789 days 3%
Hugo Fernandes 3/10 2789 days 2%
Mitchell Banks 10/10 2789 days 3%
capucine Heymes 10/10 2820 days 3%
sus Bently 10/10 2820 days 3%
Tamaza Zing 9/10 2820 days 3%
Stewart Hellken 10/10 2851 days 3%
Ari Wibowo 10/10 2851 days 3%
Jeff Chadding 9/10 2851 days 3%
sara oblak 10/10 2912 days 3%
A couple in a Euro Kingsleeper 10/10 2912 days 3%
Magdaleen Becker 10/10 2912 days 3%
Eleri Jones 8/10 2942 days 3%
Falkenhain Annemarie 9/10 2942 days 3%
Sarah Zul 9/10 2942 days 3%
Stephenn Baas 9/10 2942 days 3%
Simon Gakowski 10/10 2942 days 3%
Jeffery Wilson 1/10 2972 days 1%
DANIEL VIOLA 9/10 2973 days 3%
Rhyll Forrest 10/10 2973 days 3%
Linda Pulliam 8/10 2973 days 3%
Rodney Erickson 7/10 2973 days 3%
Freddrick Weiser 10/10 2973 days 3%
Domonkos Strommer 9/10 3032 days 3%
Troels Karlsen 10/10 3032 days 3%
Adrian Rutter 8/10 3032 days 3%
Eileen Hayden 10/10 3032 days 3%
duval-fleury benoit 10/10 3032 days 3%
Steven Kappeler 10/10 3063 days 3%
Irene Tos 7/10 3063 days 2%
Corinna Gröne 8/10 3063 days 3%
phill Fisher 8/10 3063 days 3%
Jan Christoph 10/10 3090 days 1%
Ted Gonera 9/10 3093 days 3%
Michael Kielburger 10/10 3093 days 3%
Sabrina Poon 8/10 3093 days 3%
Eoin O'Gorman 9/10 3093 days 3%
Frank Adriaanse 8/10 3093 days 3%
Andrew Praill 7/10 3093 days 2%
Oscar Petersen 8/10 3107 days 1%
helen reeve 10/10 3124 days 3%
Jozef Pinkerton 9/10 3154 days 2%
Keith Mc Daniel 10/10 3216 days 2%
phil reynolds 9/10 3216 days 2%
Melanie Forst 10/10 3216 days 2%
Mariette Eggermont 8/10 3216 days 2%
Marine Contri 8/10 3246 days 2%
Suzanne Hopkins 10/10 3246 days 2%
Mario Richter 10/10 3246 days 2%
Rodrigo De Souza 10/10 3246 days 2%
Simone Krause 10/10 3246 days 2%
ENG LEE OOI 8/10 3277 days 2%
Pablo Renedo 10/10 3277 days 2%
Tiam Siong Tan 10/10 3277 days 2%
Jon Veitch 9/10 3307 days 2%
Alan Honey 10/10 3307 days 2%
Matt Hansen 10/10 3307 days 2%
Thomas and Sonja 8/10 3323 days 1%
Bettina Olbrich 9/10 3338 days 2%
Anita Geyer 8/10 3338 days 2%
Vojtech Vojtko 10/10 3338 days 2%
Gary Gustafson 10/10 3338 days 2%
Robert Denison 9/10 3338 days 2%
patrik girardet 10/10 3338 days 2%
Taylor Wilson 10/10 3338 days 2%
Juan Prosperi 10/10 3366 days 2%
Lauren Moore 9/10 3366 days 2%
sara Deschenes 10/10 3366 days 2%
Helmut Kazmaier 1/10 3366 days 1%
Jocelyn Booy 6/10 3369 days 1%
Daisy Hoopers 10/10 3375 days 1%
Felicity Hughes 8/10 3378 days 1%
Sam Howard 7/10 3387 days 1%
Georgia Sutcliffe 8/10 3397 days 2%
Nick Bailey 8/10 3397 days 2%
Stephanie Lauer 10/10 3397 days 2%
Chislaine Arends 10/10 3397 days 2%
Michael Jeffress 10/10 3397 days 2%
Simon Robinson 10/10 3397 days 2%
Fiona Brigmanis 8/10 3397 days 2%
Beth Morris 10/10 3397 days 2%
Peter Coggins 8/10 3397 days 2%
Laurent Pinot 10/10 3397 days 2%
Martin Kurtz 10/10 3397 days 2%
Gina G 1/10 3397 days 1%
Christine Bilton 10/10 3397 days 2%
Sylvie Svensson 10/10 3397 days 2%
Jeremy Evans 9/10 3397 days 2%
Werner 10/10 3428 days 2%
Mel R 10/10 3428 days 2%
Yasmin Lim 10/10 3428 days 2%
Jill 10/10 3428 days 2%
Samuel Ong 9/10 3428 days 2%
Poh ching Yu 2/10 3428 days 1%
ryan harkleroad 8/10 3428 days 2%
colin mcmahon 10/10 3428 days 2%
Julia Tästensen 10/10 3428 days 2%
Paige H 10/10 3428 days 2%
Mike Mazur 8/10 3428 days 2%
Sigrid Duus 8/10 3428 days 1%
Mads Nielsen 8/10 3428 days 1%
Leonie Brabers 8/10 3451 days 1%
Petra 10/10 3458 days 2%
Ahmad Zulhilmi Mohamed Omar 10/10 3458 days 2%
Ashleigh Standell 10/10 3458 days 2%
Kathy Fisher 8/10 3458 days 2%
andy ziesmann 10/10 3458 days 2%
T Brummel 9/10 3458 days 2%
Pavel Schmitt 10/10 3458 days 2%
Peter Rickard 8/10 3458 days 2%
Carol Kettner 9/10 3458 days 2%
Isabell Kraemer 10/10 3458 days 2%
Kevin Hendy 10/10 3467 days 1%
Jamie Anderson 10/10 3489 days 2%
Harry Peters 10/10 3489 days 2%
Nurul Farhanah Sidik 10/10 3489 days 2%
Wouters 10/10 3489 days 2%
Katie 10/10 3489 days 2%
Tracey Davies 8/10 3489 days 2%
Andrew Sampaklis 10/10 3489 days 2%
Emilie Fagioli 10/10 3489 days 2%
Steffi Feldmann 10/10 3519 days 2%
Stephen O'Co 10/10 3519 days 2%
JC Owen 10/10 3519 days 2%
Janelle G 10/10 3519 days 2%
Andrew Roberts 10/10 3519 days 2%
steve kettewell 10/10 3519 days 2%
Chris BENDL 7/10 3550 days 1%
Tommy 3000 10/10 3550 days 2%
Al Round the World 10/10 3550 days 2%
Hoki Nixon 10/10 3550 days 2%
Lara Monro 10/10 3581 days 2%
Caitlin Johnson 10/10 3581 days 2%
Marie2200 10/10 3581 days 2%
esther houghton 10/10 3581 days 2%
Brandon H 10/10 3581 days 2%
Katja Fibig 8/10 3581 days 1%
Silvia R. 10/10 3581 days 2%
helen mccarl 9/10 3581 days 2%
Kiwi Girl 10/10 3581 days 2%
Barbara Beerli 9/10 3581 days 2%
Claudia 0 10/10 3581 days 2%
Anni Buechele 10/10 3611 days 1%
Jane and Duncan Fraser 10/10 3611 days 1%
Leslie Royal 10/10 3642 days 1%
Angene Johnson 10/10 3642 days 1%
Simon Breunig 10/10 3642 days 1%
Stew H 9/10 3642 days 1%
Arthur Wilding 10/10 3642 days 1%
Sandra Ray 10/10 3642 days 1%
Rabiah Abdullah 4/10 3672 days 1%
Christian Schnur 10/10 3672 days 1%
Christian Schönfels 10/10 3672 days 1%
Tim Evans 10/10 3672 days 1%
Bastian Leistner 9/10 3703 days 1%
Florian Thiele 10/10 3703 days 1%
Katelyn Flynn 10/10 3703 days 1%
Kasia Mazur 10/10 3703 days 1%
Louise Curnell 9/10 3703 days 1%
Sven Jahn 10/10 3703 days 1%
Hayden Arthur 10/10 3703 days 1%
Patrick Veber 10/10 3723 days 1%
Sabine Hering 10/10 3732 days 1%
James 10/10 3732 days 1%
Jeroen Slappendel 10/10 3732 days 1%
Glenn Kasman 1/10 3732 days 0%
Kerstin 3/10 3763 days 1%
Karen W 10/10 3763 days 1%
Stephen Eitel 9/10 3763 days 1%
Alexa Schneider 10/10 3763 days 1%
Michaela Rossmann 10/10 3763 days 1%
Sabina Host 10/10 3763 days 1%
Peter Sullivan 10/10 3763 days 1%
Manfred und Karin Achtstaetter 10/10 3763 days 1%
Stefanie Peters 10/10 3763 days 1%
Yousef Firoozan 9/10 3794 days 1%
cp lim 9/10 3794 days 1%
Jochen Dirkling 10/10 3794 days 1%
Manfred Gehrmann 10/10 3794 days 1%
Lorie Grundy 9/10 3794 days 1%
Maria und Peter 10/10 3794 days 1%
A Milber 10/10 3794 days 1%
Teemu Rautanen 9/10 3824 days 1%
Alex Sch 9/10 3824 days 1%
Gavin Print 9/10 3824 days 1%
stadivoj@gmail.com Radivoj 10/10 3824 days 1%
Elena Möller 10/10 3824 days 1%
David and Deslei Wood 10/10 3824 days 1%
Doro & Kally May 10/10 3824 days 1%
oscar de la calle tejedor 10/10 3824 days 1%
Nathan 10/10 3855 days 1%
Marleen Kenneth 10/10 3855 days 1%
Edith Wol 10/10 3855 days 1%
Peter H 10/10 3855 days 1%
Ruth 10/10 3885 days 1%
kelly bell 10/10 3885 days 1%
Marion Zajonc 10/10 3885 days 1%
Malinda B 10/10 3885 days 1%
Nate Thompson 10/10 3916 days 1%
Vinay Maharajpet 10/10 3916 days 1%
E K 10/10 3947 days 1%
Bronwyn Marshall 10/10 3947 days 1%
Nz Fan 10/10 3947 days 1%
Marius Fischer 10/10 3977 days 1%
janh 10/10 3977 days 1%
Erica Metro 10/10 3977 days 1%
Basak Ozaltin 9/10 4008 days 1%
Richard Metro 10/10 4008 days 1%
Thijs van Stiphout 10/10 4008 days 1%
Elisabeth Tartler 10/10 4008 days 1%
Rachel S 5/10 4038 days 0%
Osama Salih 10/10 4038 days 1%
Kurz Werner 9/10 4038 days 1%
Thomas Jentschke 10/10 4038 days 1%
alexandra Mund 10/10 4069 days 0%
Klaus Kircher 10/10 4069 days 0%
Sophie Truemper 10/10 4097 days 0%
Guillermo Lupi 10/10 4097 days 0%
Robert Warner 9/10 4097 days 0%
sofia crosley 10/10 4097 days 0%
Ronda Pendergast 10/10 4097 days 0%
Eva 10/10 4097 days 0%
Scott 10/10 4097 days 0%
Ilka and Helge 10/10 4128 days 0%
Bernd "Schwabe" 10/10 4128 days 0%
Moritz &Co 10/10 4128 days 0%
Martin Pelka 10/10 4128 days 0%
Sara Hubber 10/10 4128 days 0%
Astrid Michalske 10/10 4128 days 0%
Mike Behrens 10/10 4128 days 0%
Irod 10/10 4159 days 0%
Franz 10/10 4159 days 0%
Allan David 10/10 4159 days 0%
norman justesen 10/10 4189 days 0%
lennart herpertz 10/10 4189 days 0%
Mark BonDurant 10/10 4220 days 0%
Infernal 10/10 4220 days 0%
pascal omondiagbe 10/10 4220 days 0%
Jodi Thiessen 10/10 4250 days 0%
IreneG26 10/10 4250 days 0%
Jiminey Cricket 10/10 4250 days 0%
LoveOutdoors 10/10 4250 days 0%
Joe 10/10 4281 days 0%
Ben Clarke 10/10 4281 days 0%
Hans-Georg Milz 10/10 4281 days 0%
Wolfgang B 10/10 4281 days 0%
Arne Bruesch 10/10 4281 days 0%
Glen White 10/10 4403 days 1%
Kristina 9/10 4452 days 0%
Fabian 10/10 4799 days 1%
Heide Will 10/10 4827 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.34% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 70 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.29%
198 -3.30%
199 -3.32%
200 -3.34%
201 -3.35%
202 -3.37%
203 -3.39%

Balancing Adjustment

4.77% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

74%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.