Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Euro Campers

Valid Reviews

281 Valid Reviews

The Euro Campers experience has a total of 318 reviews. There are 281 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 281 valid reviews:

Rating Count Percentage
10/10 183
65%
9/10 37
13%
8/10 30
11%
7/10 6
2%
6/10 1
0%
5/10 2
1%
4/10 1
0%
3/10 5
2%
2/10 2
1%
1/10 14
5%

88.90% Average

The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

13 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 13 face-to-face reviews:

Rating Count Percentage
10/10 4
31%
9/10 1
8%
8/10 6
46%
7/10 1
8%
6/10 1
8%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

84.62% Average

The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

80.87%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Alain Bélanger 10/10 344 days 100%
Pia 1/10 403 days 39%
Hilke und Marian 8/10 738 days 72%
Justin Littman 1/10 738 days 30%
Adem 1/10 1195 days 12%
Jens Moeller 10/10 1195 days 30%
alessandra breitenstein 1/10 1195 days 12%
Melfuction Berry 1/10 1317 days 8%
Ange 1/10 2048 days 2%
Peter, The Netherlands 3/10 2170 days 2%
Emmalee Burger 1/10 2170 days 2%
CHRIS 1/10 2170 days 2%
Max 10/10 2199 days 4%
Leonie D 2/10 2199 days 2%
Deborah Vitali 3/10 2229 days 2%
daniela 3/10 2230 days 2%
schap chris 1/10 2261 days 2%
Grant Clark 10/10 2321 days 4%
robertina szolarova 10/10 2474 days 4%
Markus Hufnagel 8/10 2504 days 4%
Kimberly McLean 8/10 2504 days 4%
Michel Cote 9/10 2504 days 4%
Veronica Young 10/10 2563 days 4%
DIANE GUTJAHR 10/10 2594 days 4%
Gareth O'Rourke 5/10 2625 days 3%
Fredrick Rorus 10/10 2625 days 4%
Kerri Schopper 10/10 2625 days 4%
Guenter Kastner 7/10 2626 days 3%
Laura 1/10 2626 days 1%
Giovanni Gamba 10/10 2687 days 3%
TOM SCHOUTEN 9/10 2716 days 3%
Hugo Fernandes 3/10 2716 days 2%
Mitchell Banks 10/10 2717 days 3%
capucine Heymes 10/10 2747 days 3%
sus Bently 10/10 2747 days 3%
Tamaza Zing 9/10 2747 days 3%
Stewart Hellken 10/10 2778 days 3%
Ari Wibowo 10/10 2779 days 3%
Jeff Chadding 9/10 2779 days 3%
sara oblak 10/10 2839 days 3%
A couple in a Euro Kingsleeper 10/10 2839 days 3%
Magdaleen Becker 10/10 2839 days 3%
Eleri Jones 8/10 2869 days 3%
Falkenhain Annemarie 9/10 2869 days 3%
Sarah Zul 9/10 2869 days 3%
Stephenn Baas 9/10 2869 days 3%
Simon Gakowski 10/10 2870 days 3%
Jeffery Wilson 1/10 2900 days 1%
DANIEL VIOLA 9/10 2900 days 3%
Rhyll Forrest 10/10 2900 days 3%
Linda Pulliam 8/10 2900 days 3%
Rodney Erickson 7/10 2900 days 3%
Freddrick Weiser 10/10 2901 days 3%
Domonkos Strommer 9/10 2959 days 3%
Troels Karlsen 10/10 2959 days 3%
Adrian Rutter 8/10 2959 days 3%
Eileen Hayden 10/10 2959 days 3%
duval-fleury benoit 10/10 2959 days 3%
Steven Kappeler 10/10 2990 days 3%
Irene Tos 7/10 2990 days 3%
Corinna Gröne 8/10 2990 days 3%
phill Fisher 8/10 2990 days 3%
Jan Christoph 10/10 3018 days 2%
Ted Gonera 9/10 3020 days 3%
Michael Kielburger 10/10 3020 days 3%
Sabrina Poon 8/10 3020 days 3%
Eoin O'Gorman 9/10 3020 days 3%
Frank Adriaanse 8/10 3020 days 3%
Andrew Praill 7/10 3021 days 3%
Oscar Petersen 8/10 3035 days 2%
helen reeve 10/10 3051 days 3%
Jozef Pinkerton 9/10 3081 days 3%
Keith Mc Daniel 10/10 3143 days 2%
phil reynolds 9/10 3143 days 2%
Melanie Forst 10/10 3143 days 2%
Mariette Eggermont 8/10 3143 days 2%
Marine Contri 8/10 3173 days 2%
Suzanne Hopkins 10/10 3173 days 2%
Mario Richter 10/10 3173 days 2%
Rodrigo De Souza 10/10 3173 days 2%
Simone Krause 10/10 3173 days 2%
ENG LEE OOI 8/10 3204 days 2%
Pablo Renedo 10/10 3204 days 2%
Tiam Siong Tan 10/10 3204 days 2%
Jon Veitch 9/10 3234 days 2%
Alan Honey 10/10 3234 days 2%
Matt Hansen 10/10 3234 days 2%
Thomas and Sonja 8/10 3251 days 1%
Bettina Olbrich 9/10 3265 days 2%
Anita Geyer 8/10 3265 days 2%
Vojtech Vojtko 10/10 3265 days 2%
Gary Gustafson 10/10 3265 days 2%
Robert Denison 9/10 3265 days 2%
patrik girardet 10/10 3265 days 2%
Taylor Wilson 10/10 3265 days 2%
Juan Prosperi 10/10 3293 days 2%
Lauren Moore 9/10 3293 days 2%
sara Deschenes 10/10 3293 days 2%
Helmut Kazmaier 1/10 3294 days 1%
Jocelyn Booy 6/10 3297 days 1%
Daisy Hoopers 10/10 3303 days 1%
Felicity Hughes 8/10 3306 days 1%
Sam Howard 7/10 3315 days 1%
Georgia Sutcliffe 8/10 3324 days 2%
Nick Bailey 8/10 3324 days 2%
Stephanie Lauer 10/10 3324 days 2%
Chislaine Arends 10/10 3324 days 2%
Michael Jeffress 10/10 3324 days 2%
Simon Robinson 10/10 3324 days 2%
Fiona Brigmanis 8/10 3324 days 2%
Beth Morris 10/10 3324 days 2%
Peter Coggins 8/10 3324 days 2%
Laurent Pinot 10/10 3324 days 2%
Martin Kurtz 10/10 3324 days 2%
Gina G 1/10 3324 days 1%
Christine Bilton 10/10 3324 days 2%
Sylvie Svensson 10/10 3324 days 2%
Jeremy Evans 9/10 3324 days 2%
Werner 10/10 3355 days 2%
Mel R 10/10 3355 days 2%
Yasmin Lim 10/10 3355 days 2%
Jill 10/10 3355 days 2%
Samuel Ong 9/10 3355 days 2%
Poh ching Yu 2/10 3355 days 1%
ryan harkleroad 8/10 3355 days 2%
colin mcmahon 10/10 3355 days 2%
Julia Tästensen 10/10 3355 days 2%
Paige H 10/10 3355 days 2%
Mike Mazur 8/10 3355 days 2%
Sigrid Duus 8/10 3356 days 1%
Mads Nielsen 8/10 3356 days 1%
Leonie Brabers 8/10 3379 days 1%
Petra 10/10 3385 days 2%
Ahmad Zulhilmi Mohamed Omar 10/10 3385 days 2%
Ashleigh Standell 10/10 3385 days 2%
Kathy Fisher 8/10 3385 days 2%
andy ziesmann 10/10 3385 days 2%
T Brummel 9/10 3385 days 2%
Pavel Schmitt 10/10 3385 days 2%
Peter Rickard 8/10 3385 days 2%
Carol Kettner 9/10 3385 days 2%
Isabell Kraemer 10/10 3385 days 2%
Kevin Hendy 10/10 3395 days 1%
Jamie Anderson 10/10 3416 days 2%
Harry Peters 10/10 3416 days 2%
Nurul Farhanah Sidik 10/10 3416 days 2%
Wouters 10/10 3416 days 2%
Katie 10/10 3416 days 2%
Tracey Davies 8/10 3416 days 2%
Andrew Sampaklis 10/10 3416 days 2%
Emilie Fagioli 10/10 3416 days 2%
Steffi Feldmann 10/10 3446 days 2%
Stephen O'Co 10/10 3446 days 2%
JC Owen 10/10 3446 days 2%
Janelle G 10/10 3446 days 2%
Andrew Roberts 10/10 3446 days 2%
steve kettewell 10/10 3446 days 2%
Chris BENDL 7/10 3477 days 2%
Tommy 3000 10/10 3477 days 2%
Al Round the World 10/10 3477 days 2%
Hoki Nixon 10/10 3477 days 2%
Lara Monro 10/10 3508 days 2%
Caitlin Johnson 10/10 3508 days 2%
Marie2200 10/10 3508 days 2%
esther houghton 10/10 3508 days 2%
Brandon H 10/10 3508 days 2%
Katja Fibig 8/10 3508 days 2%
Silvia R. 10/10 3508 days 2%
helen mccarl 9/10 3508 days 2%
Kiwi Girl 10/10 3508 days 2%
Barbara Beerli 9/10 3508 days 2%
Claudia 0 10/10 3508 days 2%
Anni Buechele 10/10 3538 days 2%
Jane and Duncan Fraser 10/10 3538 days 2%
Leslie Royal 10/10 3569 days 2%
Angene Johnson 10/10 3569 days 2%
Simon Breunig 10/10 3569 days 2%
Stew H 9/10 3569 days 2%
Arthur Wilding 10/10 3569 days 2%
Sandra Ray 10/10 3569 days 2%
Rabiah Abdullah 4/10 3599 days 1%
Christian Schnur 10/10 3599 days 2%
Christian Schönfels 10/10 3599 days 2%
Tim Evans 10/10 3599 days 2%
Bastian Leistner 9/10 3630 days 1%
Florian Thiele 10/10 3630 days 1%
Katelyn Flynn 10/10 3630 days 1%
Kasia Mazur 10/10 3630 days 1%
Louise Curnell 9/10 3630 days 1%
Sven Jahn 10/10 3630 days 1%
Hayden Arthur 10/10 3631 days 1%
Patrick Veber 10/10 3651 days 1%
Sabine Hering 10/10 3659 days 1%
James 10/10 3659 days 1%
Jeroen Slappendel 10/10 3659 days 1%
Glenn Kasman 1/10 3659 days 1%
Kerstin 3/10 3690 days 1%
Karen W 10/10 3690 days 1%
Stephen Eitel 9/10 3690 days 1%
Alexa Schneider 10/10 3690 days 1%
Michaela Rossmann 10/10 3690 days 1%
Sabina Host 10/10 3691 days 1%
Peter Sullivan 10/10 3691 days 1%
Manfred und Karin Achtstaetter 10/10 3691 days 1%
Stefanie Peters 10/10 3691 days 1%
Yousef Firoozan 9/10 3721 days 1%
cp lim 9/10 3722 days 1%
Jochen Dirkling 10/10 3722 days 1%
Manfred Gehrmann 10/10 3722 days 1%
Lorie Grundy 9/10 3722 days 1%
Maria und Peter 10/10 3722 days 1%
A Milber 10/10 3722 days 1%
Teemu Rautanen 9/10 3751 days 1%
Alex Sch 9/10 3751 days 1%
Gavin Print 9/10 3751 days 1%
stadivoj@gmail.com Radivoj 10/10 3751 days 1%
Elena Möller 10/10 3752 days 1%
David and Deslei Wood 10/10 3752 days 1%
Doro & Kally May 10/10 3752 days 1%
oscar de la calle tejedor 10/10 3752 days 1%
Nathan 10/10 3782 days 1%
Marleen Kenneth 10/10 3782 days 1%
Edith Wol 10/10 3783 days 1%
Peter H 10/10 3783 days 1%
Ruth 10/10 3812 days 1%
kelly bell 10/10 3812 days 1%
Marion Zajonc 10/10 3812 days 1%
Malinda B 10/10 3812 days 1%
Nate Thompson 10/10 3843 days 1%
Vinay Maharajpet 10/10 3844 days 1%
E K 10/10 3874 days 1%
Bronwyn Marshall 10/10 3874 days 1%
Nz Fan 10/10 3874 days 1%
Marius Fischer 10/10 3904 days 1%
janh 10/10 3904 days 1%
Erica Metro 10/10 3904 days 1%
Basak Ozaltin 9/10 3935 days 1%
Richard Metro 10/10 3935 days 1%
Thijs van Stiphout 10/10 3935 days 1%
Elisabeth Tartler 10/10 3936 days 1%
Rachel S 5/10 3965 days 1%
Osama Salih 10/10 3965 days 1%
Kurz Werner 9/10 3966 days 1%
Thomas Jentschke 10/10 3966 days 1%
alexandra Mund 10/10 3996 days 1%
Klaus Kircher 10/10 3997 days 1%
Sophie Truemper 10/10 4024 days 1%
Guillermo Lupi 10/10 4024 days 1%
Robert Warner 9/10 4024 days 1%
sofia crosley 10/10 4024 days 1%
Ronda Pendergast 10/10 4024 days 1%
Eva 10/10 4024 days 1%
Scott 10/10 4024 days 1%
Ilka and Helge 10/10 4055 days 1%
Bernd "Schwabe" 10/10 4055 days 1%
Moritz &Co 10/10 4055 days 1%
Martin Pelka 10/10 4055 days 1%
Sara Hubber 10/10 4055 days 1%
Astrid Michalske 10/10 4056 days 1%
Mike Behrens 10/10 4056 days 1%
Irod 10/10 4086 days 1%
Franz 10/10 4086 days 1%
Allan David 10/10 4086 days 1%
norman justesen 10/10 4116 days 0%
lennart herpertz 10/10 4117 days 0%
Mark BonDurant 10/10 4147 days 0%
Infernal 10/10 4147 days 0%
pascal omondiagbe 10/10 4147 days 0%
Jodi Thiessen 10/10 4177 days 0%
IreneG26 10/10 4177 days 0%
Jiminey Cricket 10/10 4178 days 0%
LoveOutdoors 10/10 4178 days 0%
Joe 10/10 4208 days 0%
Ben Clarke 10/10 4209 days 0%
Hans-Georg Milz 10/10 4209 days 0%
Wolfgang B 10/10 4209 days 0%
Arne Bruesch 10/10 4209 days 0%
Glen White 10/10 4330 days 0%
Kristina 9/10 4380 days 1%
Fabian 10/10 4727 days 1%
Heide Will 10/10 4755 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.15% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 51 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.09%
198 -4.11%
199 -4.13%
200 -4.15%
201 -4.17%
202 -4.20%
203 -4.22%

Balancing Adjustment

5.18% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

74%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.