G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Euro Campers

Valid Reviews

281 Valid Reviews

The Euro Campers experience has a total of 314 reviews. There are 281 valid reviews that are included when calculating the ranking score and 33 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 281 valid reviews:

Rating Count Percentage
10/10 183
65%
9/10 37
13%
8/10 30
11%
7/10 6
2%
6/10 1
0%
5/10 2
1%
4/10 1
0%
3/10 5
2%
2/10 2
1%
1/10 14
5%

88.90% Average

The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

13 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 13 face-to-face reviews:

Rating Count Percentage
10/10 4
31%
9/10 1
8%
8/10 6
46%
7/10 1
8%
6/10 1
8%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

84.62% Average

The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

81.38%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Alain Bélanger 10/10 517 days 100%
Pia 1/10 576 days 39%
Hilke und Marian 8/10 911 days 61%
Justin Littman 1/10 911 days 25%
Adem 1/10 1368 days 8%
Jens Moeller 10/10 1368 days 20%
alessandra breitenstein 1/10 1368 days 8%
Melfuction Berry 1/10 1490 days 5%
Ange 1/10 2221 days 2%
Peter, The Netherlands 3/10 2343 days 2%
Emmalee Burger 1/10 2343 days 2%
CHRIS 1/10 2343 days 2%
Max 10/10 2372 days 5%
Leonie D 2/10 2372 days 2%
Deborah Vitali 3/10 2402 days 2%
daniela 3/10 2403 days 2%
schap chris 1/10 2434 days 2%
Grant Clark 10/10 2494 days 4%
robertina szolarova 10/10 2647 days 4%
Markus Hufnagel 8/10 2677 days 4%
Kimberly McLean 8/10 2677 days 4%
Michel Cote 9/10 2677 days 4%
Veronica Young 10/10 2736 days 4%
DIANE GUTJAHR 10/10 2767 days 4%
Gareth O'Rourke 5/10 2798 days 3%
Fredrick Rorus 10/10 2798 days 4%
Kerri Schopper 10/10 2798 days 4%
Guenter Kastner 7/10 2799 days 3%
Laura 1/10 2799 days 1%
Giovanni Gamba 10/10 2860 days 3%
TOM SCHOUTEN 9/10 2889 days 3%
Hugo Fernandes 3/10 2889 days 2%
Mitchell Banks 10/10 2890 days 3%
capucine Heymes 10/10 2920 days 3%
sus Bently 10/10 2920 days 3%
Tamaza Zing 9/10 2920 days 3%
Stewart Hellken 10/10 2951 days 3%
Ari Wibowo 10/10 2952 days 3%
Jeff Chadding 9/10 2952 days 3%
sara oblak 10/10 3012 days 3%
A couple in a Euro Kingsleeper 10/10 3012 days 3%
Magdaleen Becker 10/10 3012 days 3%
Eleri Jones 8/10 3042 days 3%
Falkenhain Annemarie 9/10 3042 days 3%
Sarah Zul 9/10 3042 days 3%
Stephenn Baas 9/10 3042 days 3%
Simon Gakowski 10/10 3043 days 3%
Jeffery Wilson 1/10 3073 days 1%
DANIEL VIOLA 9/10 3073 days 3%
Rhyll Forrest 10/10 3073 days 3%
Linda Pulliam 8/10 3073 days 3%
Rodney Erickson 7/10 3073 days 3%
Freddrick Weiser 10/10 3074 days 3%
Domonkos Strommer 9/10 3132 days 3%
Troels Karlsen 10/10 3132 days 3%
Adrian Rutter 8/10 3132 days 3%
Eileen Hayden 10/10 3132 days 3%
duval-fleury benoit 10/10 3132 days 3%
Steven Kappeler 10/10 3163 days 3%
Irene Tos 7/10 3163 days 3%
Corinna Gröne 8/10 3163 days 3%
phill Fisher 8/10 3163 days 3%
Jan Christoph 10/10 3191 days 2%
Ted Gonera 9/10 3193 days 3%
Michael Kielburger 10/10 3193 days 3%
Sabrina Poon 8/10 3193 days 3%
Eoin O'Gorman 9/10 3193 days 3%
Frank Adriaanse 8/10 3193 days 3%
Andrew Praill 7/10 3194 days 2%
Oscar Petersen 8/10 3208 days 2%
helen reeve 10/10 3224 days 3%
Jozef Pinkerton 9/10 3254 days 3%
Keith Mc Daniel 10/10 3316 days 2%
phil reynolds 9/10 3316 days 2%
Melanie Forst 10/10 3316 days 2%
Mariette Eggermont 8/10 3316 days 2%
Marine Contri 8/10 3346 days 2%
Suzanne Hopkins 10/10 3346 days 2%
Mario Richter 10/10 3346 days 2%
Rodrigo De Souza 10/10 3346 days 2%
Simone Krause 10/10 3346 days 2%
ENG LEE OOI 8/10 3377 days 2%
Pablo Renedo 10/10 3377 days 2%
Tiam Siong Tan 10/10 3377 days 2%
Jon Veitch 9/10 3407 days 2%
Alan Honey 10/10 3407 days 2%
Matt Hansen 10/10 3407 days 2%
Thomas and Sonja 8/10 3424 days 1%
Bettina Olbrich 9/10 3438 days 2%
Anita Geyer 8/10 3438 days 2%
Vojtech Vojtko 10/10 3438 days 2%
Gary Gustafson 10/10 3438 days 2%
Robert Denison 9/10 3438 days 2%
patrik girardet 10/10 3438 days 2%
Taylor Wilson 10/10 3438 days 2%
Juan Prosperi 10/10 3466 days 2%
Lauren Moore 9/10 3466 days 2%
sara Deschenes 10/10 3466 days 2%
Helmut Kazmaier 1/10 3467 days 1%
Jocelyn Booy 6/10 3470 days 1%
Daisy Hoopers 10/10 3476 days 1%
Felicity Hughes 8/10 3479 days 1%
Sam Howard 7/10 3488 days 1%
Georgia Sutcliffe 8/10 3497 days 2%
Nick Bailey 8/10 3497 days 2%
Stephanie Lauer 10/10 3497 days 2%
Chislaine Arends 10/10 3497 days 2%
Michael Jeffress 10/10 3497 days 2%
Simon Robinson 10/10 3497 days 2%
Fiona Brigmanis 8/10 3497 days 2%
Beth Morris 10/10 3497 days 2%
Peter Coggins 8/10 3497 days 2%
Laurent Pinot 10/10 3497 days 2%
Martin Kurtz 10/10 3497 days 2%
Gina G 1/10 3497 days 1%
Christine Bilton 10/10 3497 days 2%
Sylvie Svensson 10/10 3497 days 2%
Jeremy Evans 9/10 3497 days 2%
Werner 10/10 3528 days 2%
Mel R 10/10 3528 days 2%
Yasmin Lim 10/10 3528 days 2%
Jill 10/10 3528 days 2%
Samuel Ong 9/10 3528 days 2%
Poh ching Yu 2/10 3528 days 1%
ryan harkleroad 8/10 3528 days 2%
colin mcmahon 10/10 3528 days 2%
Julia Tästensen 10/10 3528 days 2%
Paige H 10/10 3528 days 2%
Mike Mazur 8/10 3528 days 2%
Sigrid Duus 8/10 3529 days 1%
Mads Nielsen 8/10 3529 days 1%
Leonie Brabers 8/10 3552 days 1%
Petra 10/10 3558 days 2%
Ahmad Zulhilmi Mohamed Omar 10/10 3558 days 2%
Ashleigh Standell 10/10 3558 days 2%
Kathy Fisher 8/10 3558 days 2%
andy ziesmann 10/10 3558 days 2%
T Brummel 9/10 3558 days 2%
Pavel Schmitt 10/10 3558 days 2%
Peter Rickard 8/10 3558 days 2%
Carol Kettner 9/10 3558 days 2%
Isabell Kraemer 10/10 3558 days 2%
Kevin Hendy 10/10 3568 days 1%
Jamie Anderson 10/10 3589 days 2%
Harry Peters 10/10 3589 days 2%
Nurul Farhanah Sidik 10/10 3589 days 2%
Wouters 10/10 3589 days 2%
Katie 10/10 3589 days 2%
Tracey Davies 8/10 3589 days 2%
Andrew Sampaklis 10/10 3589 days 2%
Emilie Fagioli 10/10 3589 days 2%
Steffi Feldmann 10/10 3619 days 2%
Stephen O'Co 10/10 3619 days 2%
JC Owen 10/10 3619 days 2%
Janelle G 10/10 3619 days 2%
Andrew Roberts 10/10 3619 days 2%
steve kettewell 10/10 3619 days 2%
Chris BENDL 7/10 3650 days 2%
Tommy 3000 10/10 3650 days 2%
Al Round the World 10/10 3650 days 2%
Hoki Nixon 10/10 3650 days 2%
Lara Monro 10/10 3681 days 2%
Caitlin Johnson 10/10 3681 days 2%
Marie2200 10/10 3681 days 2%
esther houghton 10/10 3681 days 2%
Brandon H 10/10 3681 days 2%
Katja Fibig 8/10 3681 days 2%
Silvia R. 10/10 3681 days 2%
helen mccarl 9/10 3681 days 2%
Kiwi Girl 10/10 3681 days 2%
Barbara Beerli 9/10 3681 days 2%
Claudia 0 10/10 3681 days 2%
Anni Buechele 10/10 3711 days 1%
Jane and Duncan Fraser 10/10 3711 days 1%
Leslie Royal 10/10 3742 days 1%
Angene Johnson 10/10 3742 days 1%
Simon Breunig 10/10 3742 days 1%
Stew H 9/10 3742 days 1%
Arthur Wilding 10/10 3742 days 1%
Sandra Ray 10/10 3742 days 1%
Rabiah Abdullah 4/10 3772 days 1%
Christian Schnur 10/10 3772 days 1%
Christian Schönfels 10/10 3772 days 1%
Tim Evans 10/10 3772 days 1%
Bastian Leistner 9/10 3803 days 1%
Florian Thiele 10/10 3803 days 1%
Katelyn Flynn 10/10 3803 days 1%
Kasia Mazur 10/10 3803 days 1%
Louise Curnell 9/10 3803 days 1%
Sven Jahn 10/10 3803 days 1%
Hayden Arthur 10/10 3804 days 1%
Patrick Veber 10/10 3824 days 1%
Sabine Hering 10/10 3832 days 1%
James 10/10 3832 days 1%
Jeroen Slappendel 10/10 3832 days 1%
Glenn Kasman 1/10 3832 days 0%
Kerstin 3/10 3863 days 1%
Karen W 10/10 3863 days 1%
Stephen Eitel 9/10 3863 days 1%
Alexa Schneider 10/10 3863 days 1%
Michaela Rossmann 10/10 3863 days 1%
Sabina Host 10/10 3864 days 1%
Peter Sullivan 10/10 3864 days 1%
Manfred und Karin Achtstaetter 10/10 3864 days 1%
Stefanie Peters 10/10 3864 days 1%
Yousef Firoozan 9/10 3894 days 1%
cp lim 9/10 3895 days 1%
Jochen Dirkling 10/10 3895 days 1%
Manfred Gehrmann 10/10 3895 days 1%
Lorie Grundy 9/10 3895 days 1%
Maria und Peter 10/10 3895 days 1%
A Milber 10/10 3895 days 1%
Teemu Rautanen 9/10 3924 days 1%
Alex Sch 9/10 3924 days 1%
Gavin Print 9/10 3924 days 1%
stadivoj@gmail.com Radivoj 10/10 3924 days 1%
Elena Möller 10/10 3925 days 1%
David and Deslei Wood 10/10 3925 days 1%
Doro & Kally May 10/10 3925 days 1%
oscar de la calle tejedor 10/10 3925 days 1%
Nathan 10/10 3955 days 1%
Marleen Kenneth 10/10 3955 days 1%
Edith Wol 10/10 3956 days 1%
Peter H 10/10 3956 days 1%
Ruth 10/10 3985 days 1%
kelly bell 10/10 3985 days 1%
Marion Zajonc 10/10 3985 days 1%
Malinda B 10/10 3985 days 1%
Nate Thompson 10/10 4016 days 1%
Vinay Maharajpet 10/10 4017 days 1%
E K 10/10 4047 days 1%
Bronwyn Marshall 10/10 4047 days 1%
Nz Fan 10/10 4047 days 1%
Marius Fischer 10/10 4077 days 1%
janh 10/10 4077 days 1%
Erica Metro 10/10 4077 days 1%
Basak Ozaltin 9/10 4108 days 1%
Richard Metro 10/10 4108 days 1%
Thijs van Stiphout 10/10 4108 days 1%
Elisabeth Tartler 10/10 4109 days 1%
Rachel S 5/10 4138 days 0%
Osama Salih 10/10 4138 days 0%
Kurz Werner 9/10 4139 days 0%
Thomas Jentschke 10/10 4139 days 0%
alexandra Mund 10/10 4169 days 0%
Klaus Kircher 10/10 4170 days 0%
Sophie Truemper 10/10 4197 days 0%
Guillermo Lupi 10/10 4197 days 0%
Robert Warner 9/10 4197 days 0%
sofia crosley 10/10 4197 days 0%
Ronda Pendergast 10/10 4197 days 0%
Eva 10/10 4197 days 0%
Scott 10/10 4197 days 0%
Ilka and Helge 10/10 4228 days 0%
Bernd "Schwabe" 10/10 4228 days 0%
Moritz &Co 10/10 4228 days 0%
Martin Pelka 10/10 4228 days 0%
Sara Hubber 10/10 4228 days 0%
Astrid Michalske 10/10 4229 days 0%
Mike Behrens 10/10 4229 days 0%
Irod 10/10 4259 days 0%
Franz 10/10 4259 days 0%
Allan David 10/10 4259 days 0%
norman justesen 10/10 4289 days 0%
lennart herpertz 10/10 4290 days 0%
Mark BonDurant 10/10 4320 days 0%
Infernal 10/10 4320 days 0%
pascal omondiagbe 10/10 4320 days 0%
Jodi Thiessen 10/10 4350 days 0%
IreneG26 10/10 4350 days 0%
Jiminey Cricket 10/10 4351 days 0%
LoveOutdoors 10/10 4351 days 0%
Joe 10/10 4381 days 1%
Ben Clarke 10/10 4382 days 1%
Hans-Georg Milz 10/10 4382 days 1%
Wolfgang B 10/10 4382 days 1%
Arne Bruesch 10/10 4382 days 1%
Glen White 10/10 4503 days 1%
Kristina 9/10 4553 days 1%
Fabian 10/10 4900 days 1%
Heide Will 10/10 4928 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.09% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 123 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.06%
198 -2.07%
199 -2.08%
200 -2.09%
201 -2.10%
202 -2.12%
203 -2.13%

Balancing Adjustment

4.17% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

74%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.