Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Euro Campers
Valid Reviews
281 Valid Reviews
The Euro Campers experience has a total of 314 reviews. There are 281 valid reviews that are included when calculating the ranking score and 33 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 281 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 14 |
|
5% |
88.90% Average
The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.18%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alain Bélanger | 10/10 | 496 days | 100% |
| Pia | 1/10 | 555 days | 39% |
| Hilke und Marian | 8/10 | 890 days | 62% |
| Justin Littman | 1/10 | 890 days | 26% |
| Adem | 1/10 | 1347 days | 8% |
| Jens Moeller | 10/10 | 1347 days | 21% |
| alessandra breitenstein | 1/10 | 1347 days | 8% |
| Melfuction Berry | 1/10 | 1470 days | 6% |
| Ange | 1/10 | 2200 days | 2% |
| Peter, The Netherlands | 3/10 | 2322 days | 3% |
| Emmalee Burger | 1/10 | 2322 days | 2% |
| CHRIS | 1/10 | 2322 days | 2% |
| Max | 10/10 | 2351 days | 5% |
| Leonie D | 2/10 | 2351 days | 2% |
| Deborah Vitali | 3/10 | 2382 days | 2% |
| daniela | 3/10 | 2382 days | 2% |
| schap chris | 1/10 | 2413 days | 2% |
| Grant Clark | 10/10 | 2474 days | 4% |
| robertina szolarova | 10/10 | 2627 days | 4% |
| Markus Hufnagel | 8/10 | 2657 days | 4% |
| Kimberly McLean | 8/10 | 2657 days | 4% |
| Michel Cote | 9/10 | 2657 days | 4% |
| Veronica Young | 10/10 | 2716 days | 4% |
| DIANE GUTJAHR | 10/10 | 2747 days | 4% |
| Gareth O'Rourke | 5/10 | 2778 days | 3% |
| Fredrick Rorus | 10/10 | 2778 days | 4% |
| Kerri Schopper | 10/10 | 2778 days | 4% |
| Guenter Kastner | 7/10 | 2778 days | 3% |
| Laura | 1/10 | 2778 days | 1% |
| Giovanni Gamba | 10/10 | 2839 days | 3% |
| TOM SCHOUTEN | 9/10 | 2869 days | 3% |
| Hugo Fernandes | 3/10 | 2869 days | 2% |
| Mitchell Banks | 10/10 | 2869 days | 3% |
| capucine Heymes | 10/10 | 2900 days | 3% |
| sus Bently | 10/10 | 2900 days | 3% |
| Tamaza Zing | 9/10 | 2900 days | 3% |
| Stewart Hellken | 10/10 | 2931 days | 3% |
| Ari Wibowo | 10/10 | 2931 days | 3% |
| Jeff Chadding | 9/10 | 2931 days | 3% |
| sara oblak | 10/10 | 2992 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 2992 days | 3% |
| Magdaleen Becker | 10/10 | 2992 days | 3% |
| Eleri Jones | 8/10 | 3022 days | 3% |
| Falkenhain Annemarie | 9/10 | 3022 days | 3% |
| Sarah Zul | 9/10 | 3022 days | 3% |
| Stephenn Baas | 9/10 | 3022 days | 3% |
| Simon Gakowski | 10/10 | 3022 days | 3% |
| Jeffery Wilson | 1/10 | 3052 days | 1% |
| DANIEL VIOLA | 9/10 | 3053 days | 3% |
| Rhyll Forrest | 10/10 | 3053 days | 3% |
| Linda Pulliam | 8/10 | 3053 days | 3% |
| Rodney Erickson | 7/10 | 3053 days | 3% |
| Freddrick Weiser | 10/10 | 3053 days | 3% |
| Domonkos Strommer | 9/10 | 3112 days | 3% |
| Troels Karlsen | 10/10 | 3112 days | 3% |
| Adrian Rutter | 8/10 | 3112 days | 3% |
| Eileen Hayden | 10/10 | 3112 days | 3% |
| duval-fleury benoit | 10/10 | 3112 days | 3% |
| Steven Kappeler | 10/10 | 3143 days | 3% |
| Irene Tos | 7/10 | 3143 days | 3% |
| Corinna Gröne | 8/10 | 3143 days | 3% |
| phill Fisher | 8/10 | 3143 days | 3% |
| Jan Christoph | 10/10 | 3170 days | 2% |
| Ted Gonera | 9/10 | 3173 days | 3% |
| Michael Kielburger | 10/10 | 3173 days | 3% |
| Sabrina Poon | 8/10 | 3173 days | 3% |
| Eoin O'Gorman | 9/10 | 3173 days | 3% |
| Frank Adriaanse | 8/10 | 3173 days | 3% |
| Andrew Praill | 7/10 | 3173 days | 3% |
| Oscar Petersen | 8/10 | 3187 days | 2% |
| helen reeve | 10/10 | 3204 days | 3% |
| Jozef Pinkerton | 9/10 | 3234 days | 3% |
| Keith Mc Daniel | 10/10 | 3296 days | 2% |
| phil reynolds | 9/10 | 3296 days | 2% |
| Melanie Forst | 10/10 | 3296 days | 2% |
| Mariette Eggermont | 8/10 | 3296 days | 2% |
| Marine Contri | 8/10 | 3326 days | 2% |
| Suzanne Hopkins | 10/10 | 3326 days | 2% |
| Mario Richter | 10/10 | 3326 days | 2% |
| Rodrigo De Souza | 10/10 | 3326 days | 2% |
| Simone Krause | 10/10 | 3326 days | 2% |
| ENG LEE OOI | 8/10 | 3357 days | 2% |
| Pablo Renedo | 10/10 | 3357 days | 2% |
| Tiam Siong Tan | 10/10 | 3357 days | 2% |
| Jon Veitch | 9/10 | 3387 days | 2% |
| Alan Honey | 10/10 | 3387 days | 2% |
| Matt Hansen | 10/10 | 3387 days | 2% |
| Thomas and Sonja | 8/10 | 3403 days | 1% |
| Bettina Olbrich | 9/10 | 3418 days | 2% |
| Anita Geyer | 8/10 | 3418 days | 2% |
| Vojtech Vojtko | 10/10 | 3418 days | 2% |
| Gary Gustafson | 10/10 | 3418 days | 2% |
| Robert Denison | 9/10 | 3418 days | 2% |
| patrik girardet | 10/10 | 3418 days | 2% |
| Taylor Wilson | 10/10 | 3418 days | 2% |
| Juan Prosperi | 10/10 | 3446 days | 2% |
| Lauren Moore | 9/10 | 3446 days | 2% |
| sara Deschenes | 10/10 | 3446 days | 2% |
| Helmut Kazmaier | 1/10 | 3446 days | 1% |
| Jocelyn Booy | 6/10 | 3449 days | 1% |
| Daisy Hoopers | 10/10 | 3455 days | 1% |
| Felicity Hughes | 8/10 | 3458 days | 1% |
| Sam Howard | 7/10 | 3467 days | 1% |
| Georgia Sutcliffe | 8/10 | 3477 days | 2% |
| Nick Bailey | 8/10 | 3477 days | 2% |
| Stephanie Lauer | 10/10 | 3477 days | 2% |
| Chislaine Arends | 10/10 | 3477 days | 2% |
| Michael Jeffress | 10/10 | 3477 days | 2% |
| Simon Robinson | 10/10 | 3477 days | 2% |
| Fiona Brigmanis | 8/10 | 3477 days | 2% |
| Beth Morris | 10/10 | 3477 days | 2% |
| Peter Coggins | 8/10 | 3477 days | 2% |
| Laurent Pinot | 10/10 | 3477 days | 2% |
| Martin Kurtz | 10/10 | 3477 days | 2% |
| Gina G | 1/10 | 3477 days | 1% |
| Christine Bilton | 10/10 | 3477 days | 2% |
| Sylvie Svensson | 10/10 | 3477 days | 2% |
| Jeremy Evans | 9/10 | 3477 days | 2% |
| Werner | 10/10 | 3508 days | 2% |
| Mel R | 10/10 | 3508 days | 2% |
| Yasmin Lim | 10/10 | 3508 days | 2% |
| Jill | 10/10 | 3508 days | 2% |
| Samuel Ong | 9/10 | 3508 days | 2% |
| Poh ching Yu | 2/10 | 3508 days | 1% |
| ryan harkleroad | 8/10 | 3508 days | 2% |
| colin mcmahon | 10/10 | 3508 days | 2% |
| Julia Tästensen | 10/10 | 3508 days | 2% |
| Paige H | 10/10 | 3508 days | 2% |
| Mike Mazur | 8/10 | 3508 days | 2% |
| Sigrid Duus | 8/10 | 3508 days | 1% |
| Mads Nielsen | 8/10 | 3508 days | 1% |
| Leonie Brabers | 8/10 | 3531 days | 1% |
| Petra | 10/10 | 3538 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3538 days | 2% |
| Ashleigh Standell | 10/10 | 3538 days | 2% |
| Kathy Fisher | 8/10 | 3538 days | 2% |
| andy ziesmann | 10/10 | 3538 days | 2% |
| T Brummel | 9/10 | 3538 days | 2% |
| Pavel Schmitt | 10/10 | 3538 days | 2% |
| Peter Rickard | 8/10 | 3538 days | 2% |
| Carol Kettner | 9/10 | 3538 days | 2% |
| Isabell Kraemer | 10/10 | 3538 days | 2% |
| Kevin Hendy | 10/10 | 3547 days | 1% |
| Jamie Anderson | 10/10 | 3569 days | 2% |
| Harry Peters | 10/10 | 3569 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3569 days | 2% |
| Wouters | 10/10 | 3569 days | 2% |
| Katie | 10/10 | 3569 days | 2% |
| Tracey Davies | 8/10 | 3569 days | 2% |
| Andrew Sampaklis | 10/10 | 3569 days | 2% |
| Emilie Fagioli | 10/10 | 3569 days | 2% |
| Steffi Feldmann | 10/10 | 3599 days | 2% |
| Stephen O'Co | 10/10 | 3599 days | 2% |
| JC Owen | 10/10 | 3599 days | 2% |
| Janelle G | 10/10 | 3599 days | 2% |
| Andrew Roberts | 10/10 | 3599 days | 2% |
| steve kettewell | 10/10 | 3599 days | 2% |
| Chris BENDL | 7/10 | 3630 days | 2% |
| Tommy 3000 | 10/10 | 3630 days | 2% |
| Al Round the World | 10/10 | 3630 days | 2% |
| Hoki Nixon | 10/10 | 3630 days | 2% |
| Lara Monro | 10/10 | 3661 days | 2% |
| Caitlin Johnson | 10/10 | 3661 days | 2% |
| Marie2200 | 10/10 | 3661 days | 2% |
| esther houghton | 10/10 | 3661 days | 2% |
| Brandon H | 10/10 | 3661 days | 2% |
| Katja Fibig | 8/10 | 3661 days | 2% |
| Silvia R. | 10/10 | 3661 days | 2% |
| helen mccarl | 9/10 | 3661 days | 2% |
| Kiwi Girl | 10/10 | 3661 days | 2% |
| Barbara Beerli | 9/10 | 3661 days | 2% |
| Claudia 0 | 10/10 | 3661 days | 2% |
| Anni Buechele | 10/10 | 3691 days | 2% |
| Jane and Duncan Fraser | 10/10 | 3691 days | 2% |
| Leslie Royal | 10/10 | 3722 days | 1% |
| Angene Johnson | 10/10 | 3722 days | 1% |
| Simon Breunig | 10/10 | 3722 days | 1% |
| Stew H | 9/10 | 3722 days | 1% |
| Arthur Wilding | 10/10 | 3722 days | 1% |
| Sandra Ray | 10/10 | 3722 days | 1% |
| Rabiah Abdullah | 4/10 | 3752 days | 1% |
| Christian Schnur | 10/10 | 3752 days | 1% |
| Christian Schönfels | 10/10 | 3752 days | 1% |
| Tim Evans | 10/10 | 3752 days | 1% |
| Bastian Leistner | 9/10 | 3783 days | 1% |
| Florian Thiele | 10/10 | 3783 days | 1% |
| Katelyn Flynn | 10/10 | 3783 days | 1% |
| Kasia Mazur | 10/10 | 3783 days | 1% |
| Louise Curnell | 9/10 | 3783 days | 1% |
| Sven Jahn | 10/10 | 3783 days | 1% |
| Hayden Arthur | 10/10 | 3783 days | 1% |
| Patrick Veber | 10/10 | 3803 days | 1% |
| Sabine Hering | 10/10 | 3812 days | 1% |
| James | 10/10 | 3812 days | 1% |
| Jeroen Slappendel | 10/10 | 3812 days | 1% |
| Glenn Kasman | 1/10 | 3812 days | 0% |
| Kerstin | 3/10 | 3843 days | 1% |
| Karen W | 10/10 | 3843 days | 1% |
| Stephen Eitel | 9/10 | 3843 days | 1% |
| Alexa Schneider | 10/10 | 3843 days | 1% |
| Michaela Rossmann | 10/10 | 3843 days | 1% |
| Sabina Host | 10/10 | 3843 days | 1% |
| Peter Sullivan | 10/10 | 3843 days | 1% |
| Manfred und Karin Achtstaetter | 10/10 | 3843 days | 1% |
| Stefanie Peters | 10/10 | 3843 days | 1% |
| Yousef Firoozan | 9/10 | 3874 days | 1% |
| cp lim | 9/10 | 3874 days | 1% |
| Jochen Dirkling | 10/10 | 3874 days | 1% |
| Manfred Gehrmann | 10/10 | 3874 days | 1% |
| Lorie Grundy | 9/10 | 3874 days | 1% |
| Maria und Peter | 10/10 | 3874 days | 1% |
| A Milber | 10/10 | 3874 days | 1% |
| Teemu Rautanen | 9/10 | 3904 days | 1% |
| Alex Sch | 9/10 | 3904 days | 1% |
| Gavin Print | 9/10 | 3904 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 3904 days | 1% |
| Elena Möller | 10/10 | 3904 days | 1% |
| David and Deslei Wood | 10/10 | 3904 days | 1% |
| Doro & Kally May | 10/10 | 3904 days | 1% |
| oscar de la calle tejedor | 10/10 | 3904 days | 1% |
| Nathan | 10/10 | 3935 days | 1% |
| Marleen Kenneth | 10/10 | 3935 days | 1% |
| Edith Wol | 10/10 | 3935 days | 1% |
| Peter H | 10/10 | 3935 days | 1% |
| Ruth | 10/10 | 3965 days | 1% |
| kelly bell | 10/10 | 3965 days | 1% |
| Marion Zajonc | 10/10 | 3965 days | 1% |
| Malinda B | 10/10 | 3965 days | 1% |
| Nate Thompson | 10/10 | 3996 days | 1% |
| Vinay Maharajpet | 10/10 | 3996 days | 1% |
| E K | 10/10 | 4027 days | 1% |
| Bronwyn Marshall | 10/10 | 4027 days | 1% |
| Nz Fan | 10/10 | 4027 days | 1% |
| Marius Fischer | 10/10 | 4057 days | 1% |
| janh | 10/10 | 4057 days | 1% |
| Erica Metro | 10/10 | 4057 days | 1% |
| Basak Ozaltin | 9/10 | 4088 days | 1% |
| Richard Metro | 10/10 | 4088 days | 1% |
| Thijs van Stiphout | 10/10 | 4088 days | 1% |
| Elisabeth Tartler | 10/10 | 4088 days | 1% |
| Rachel S | 5/10 | 4118 days | 0% |
| Osama Salih | 10/10 | 4118 days | 1% |
| Kurz Werner | 9/10 | 4118 days | 1% |
| Thomas Jentschke | 10/10 | 4118 days | 1% |
| alexandra Mund | 10/10 | 4149 days | 0% |
| Klaus Kircher | 10/10 | 4149 days | 0% |
| Sophie Truemper | 10/10 | 4177 days | 0% |
| Guillermo Lupi | 10/10 | 4177 days | 0% |
| Robert Warner | 9/10 | 4177 days | 0% |
| sofia crosley | 10/10 | 4177 days | 0% |
| Ronda Pendergast | 10/10 | 4177 days | 0% |
| Eva | 10/10 | 4177 days | 0% |
| Scott | 10/10 | 4177 days | 0% |
| Ilka and Helge | 10/10 | 4208 days | 0% |
| Bernd "Schwabe" | 10/10 | 4208 days | 0% |
| Moritz &Co | 10/10 | 4208 days | 0% |
| Martin Pelka | 10/10 | 4208 days | 0% |
| Sara Hubber | 10/10 | 4208 days | 0% |
| Astrid Michalske | 10/10 | 4208 days | 0% |
| Mike Behrens | 10/10 | 4208 days | 0% |
| Irod | 10/10 | 4239 days | 0% |
| Franz | 10/10 | 4239 days | 0% |
| Allan David | 10/10 | 4239 days | 0% |
| norman justesen | 10/10 | 4269 days | 0% |
| lennart herpertz | 10/10 | 4269 days | 0% |
| Mark BonDurant | 10/10 | 4300 days | 0% |
| Infernal | 10/10 | 4300 days | 0% |
| pascal omondiagbe | 10/10 | 4300 days | 0% |
| Jodi Thiessen | 10/10 | 4330 days | 0% |
| IreneG26 | 10/10 | 4330 days | 0% |
| Jiminey Cricket | 10/10 | 4330 days | 0% |
| LoveOutdoors | 10/10 | 4330 days | 0% |
| Joe | 10/10 | 4361 days | 0% |
| Ben Clarke | 10/10 | 4361 days | 0% |
| Hans-Georg Milz | 10/10 | 4361 days | 0% |
| Wolfgang B | 10/10 | 4361 days | 0% |
| Arne Bruesch | 10/10 | 4361 days | 0% |
| Glen White | 10/10 | 4483 days | 1% |
| Kristina | 9/10 | 4532 days | 1% |
| Fabian | 10/10 | 4879 days | 1% |
| Heide Will | 10/10 | 4907 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-5.00% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 125 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -1.97% |
| 198 | -1.98% |
| 199 | -1.99% |
| 200 | -2.00% |
| 201 | -2.01% |
| 202 | -2.02% |
| 203 | -2.03% |
| … | … |
Balancing Adjustment
4.20% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.