G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
281 Valid Reviews
The Euro Campers experience has a total of 314 reviews. There are 281 valid reviews that are included when calculating the ranking score and 33 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 281 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 14 |
|
5% |
88.90% Average
The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
81.38%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alain Bélanger | 10/10 | 517 days | 100% |
| Pia | 1/10 | 576 days | 39% |
| Hilke und Marian | 8/10 | 911 days | 61% |
| Justin Littman | 1/10 | 911 days | 25% |
| Adem | 1/10 | 1368 days | 8% |
| Jens Moeller | 10/10 | 1368 days | 20% |
| alessandra breitenstein | 1/10 | 1368 days | 8% |
| Melfuction Berry | 1/10 | 1490 days | 5% |
| Ange | 1/10 | 2221 days | 2% |
| Peter, The Netherlands | 3/10 | 2343 days | 2% |
| Emmalee Burger | 1/10 | 2343 days | 2% |
| CHRIS | 1/10 | 2343 days | 2% |
| Max | 10/10 | 2372 days | 5% |
| Leonie D | 2/10 | 2372 days | 2% |
| Deborah Vitali | 3/10 | 2402 days | 2% |
| daniela | 3/10 | 2403 days | 2% |
| schap chris | 1/10 | 2434 days | 2% |
| Grant Clark | 10/10 | 2494 days | 4% |
| robertina szolarova | 10/10 | 2647 days | 4% |
| Markus Hufnagel | 8/10 | 2677 days | 4% |
| Kimberly McLean | 8/10 | 2677 days | 4% |
| Michel Cote | 9/10 | 2677 days | 4% |
| Veronica Young | 10/10 | 2736 days | 4% |
| DIANE GUTJAHR | 10/10 | 2767 days | 4% |
| Gareth O'Rourke | 5/10 | 2798 days | 3% |
| Fredrick Rorus | 10/10 | 2798 days | 4% |
| Kerri Schopper | 10/10 | 2798 days | 4% |
| Guenter Kastner | 7/10 | 2799 days | 3% |
| Laura | 1/10 | 2799 days | 1% |
| Giovanni Gamba | 10/10 | 2860 days | 3% |
| TOM SCHOUTEN | 9/10 | 2889 days | 3% |
| Hugo Fernandes | 3/10 | 2889 days | 2% |
| Mitchell Banks | 10/10 | 2890 days | 3% |
| capucine Heymes | 10/10 | 2920 days | 3% |
| sus Bently | 10/10 | 2920 days | 3% |
| Tamaza Zing | 9/10 | 2920 days | 3% |
| Stewart Hellken | 10/10 | 2951 days | 3% |
| Ari Wibowo | 10/10 | 2952 days | 3% |
| Jeff Chadding | 9/10 | 2952 days | 3% |
| sara oblak | 10/10 | 3012 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 3012 days | 3% |
| Magdaleen Becker | 10/10 | 3012 days | 3% |
| Eleri Jones | 8/10 | 3042 days | 3% |
| Falkenhain Annemarie | 9/10 | 3042 days | 3% |
| Sarah Zul | 9/10 | 3042 days | 3% |
| Stephenn Baas | 9/10 | 3042 days | 3% |
| Simon Gakowski | 10/10 | 3043 days | 3% |
| Jeffery Wilson | 1/10 | 3073 days | 1% |
| DANIEL VIOLA | 9/10 | 3073 days | 3% |
| Rhyll Forrest | 10/10 | 3073 days | 3% |
| Linda Pulliam | 8/10 | 3073 days | 3% |
| Rodney Erickson | 7/10 | 3073 days | 3% |
| Freddrick Weiser | 10/10 | 3074 days | 3% |
| Domonkos Strommer | 9/10 | 3132 days | 3% |
| Troels Karlsen | 10/10 | 3132 days | 3% |
| Adrian Rutter | 8/10 | 3132 days | 3% |
| Eileen Hayden | 10/10 | 3132 days | 3% |
| duval-fleury benoit | 10/10 | 3132 days | 3% |
| Steven Kappeler | 10/10 | 3163 days | 3% |
| Irene Tos | 7/10 | 3163 days | 3% |
| Corinna Gröne | 8/10 | 3163 days | 3% |
| phill Fisher | 8/10 | 3163 days | 3% |
| Jan Christoph | 10/10 | 3191 days | 2% |
| Ted Gonera | 9/10 | 3193 days | 3% |
| Michael Kielburger | 10/10 | 3193 days | 3% |
| Sabrina Poon | 8/10 | 3193 days | 3% |
| Eoin O'Gorman | 9/10 | 3193 days | 3% |
| Frank Adriaanse | 8/10 | 3193 days | 3% |
| Andrew Praill | 7/10 | 3194 days | 2% |
| Oscar Petersen | 8/10 | 3208 days | 2% |
| helen reeve | 10/10 | 3224 days | 3% |
| Jozef Pinkerton | 9/10 | 3254 days | 3% |
| Keith Mc Daniel | 10/10 | 3316 days | 2% |
| phil reynolds | 9/10 | 3316 days | 2% |
| Melanie Forst | 10/10 | 3316 days | 2% |
| Mariette Eggermont | 8/10 | 3316 days | 2% |
| Marine Contri | 8/10 | 3346 days | 2% |
| Suzanne Hopkins | 10/10 | 3346 days | 2% |
| Mario Richter | 10/10 | 3346 days | 2% |
| Rodrigo De Souza | 10/10 | 3346 days | 2% |
| Simone Krause | 10/10 | 3346 days | 2% |
| ENG LEE OOI | 8/10 | 3377 days | 2% |
| Pablo Renedo | 10/10 | 3377 days | 2% |
| Tiam Siong Tan | 10/10 | 3377 days | 2% |
| Jon Veitch | 9/10 | 3407 days | 2% |
| Alan Honey | 10/10 | 3407 days | 2% |
| Matt Hansen | 10/10 | 3407 days | 2% |
| Thomas and Sonja | 8/10 | 3424 days | 1% |
| Bettina Olbrich | 9/10 | 3438 days | 2% |
| Anita Geyer | 8/10 | 3438 days | 2% |
| Vojtech Vojtko | 10/10 | 3438 days | 2% |
| Gary Gustafson | 10/10 | 3438 days | 2% |
| Robert Denison | 9/10 | 3438 days | 2% |
| patrik girardet | 10/10 | 3438 days | 2% |
| Taylor Wilson | 10/10 | 3438 days | 2% |
| Juan Prosperi | 10/10 | 3466 days | 2% |
| Lauren Moore | 9/10 | 3466 days | 2% |
| sara Deschenes | 10/10 | 3466 days | 2% |
| Helmut Kazmaier | 1/10 | 3467 days | 1% |
| Jocelyn Booy | 6/10 | 3470 days | 1% |
| Daisy Hoopers | 10/10 | 3476 days | 1% |
| Felicity Hughes | 8/10 | 3479 days | 1% |
| Sam Howard | 7/10 | 3488 days | 1% |
| Georgia Sutcliffe | 8/10 | 3497 days | 2% |
| Nick Bailey | 8/10 | 3497 days | 2% |
| Stephanie Lauer | 10/10 | 3497 days | 2% |
| Chislaine Arends | 10/10 | 3497 days | 2% |
| Michael Jeffress | 10/10 | 3497 days | 2% |
| Simon Robinson | 10/10 | 3497 days | 2% |
| Fiona Brigmanis | 8/10 | 3497 days | 2% |
| Beth Morris | 10/10 | 3497 days | 2% |
| Peter Coggins | 8/10 | 3497 days | 2% |
| Laurent Pinot | 10/10 | 3497 days | 2% |
| Martin Kurtz | 10/10 | 3497 days | 2% |
| Gina G | 1/10 | 3497 days | 1% |
| Christine Bilton | 10/10 | 3497 days | 2% |
| Sylvie Svensson | 10/10 | 3497 days | 2% |
| Jeremy Evans | 9/10 | 3497 days | 2% |
| Werner | 10/10 | 3528 days | 2% |
| Mel R | 10/10 | 3528 days | 2% |
| Yasmin Lim | 10/10 | 3528 days | 2% |
| Jill | 10/10 | 3528 days | 2% |
| Samuel Ong | 9/10 | 3528 days | 2% |
| Poh ching Yu | 2/10 | 3528 days | 1% |
| ryan harkleroad | 8/10 | 3528 days | 2% |
| colin mcmahon | 10/10 | 3528 days | 2% |
| Julia Tästensen | 10/10 | 3528 days | 2% |
| Paige H | 10/10 | 3528 days | 2% |
| Mike Mazur | 8/10 | 3528 days | 2% |
| Sigrid Duus | 8/10 | 3529 days | 1% |
| Mads Nielsen | 8/10 | 3529 days | 1% |
| Leonie Brabers | 8/10 | 3552 days | 1% |
| Petra | 10/10 | 3558 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3558 days | 2% |
| Ashleigh Standell | 10/10 | 3558 days | 2% |
| Kathy Fisher | 8/10 | 3558 days | 2% |
| andy ziesmann | 10/10 | 3558 days | 2% |
| T Brummel | 9/10 | 3558 days | 2% |
| Pavel Schmitt | 10/10 | 3558 days | 2% |
| Peter Rickard | 8/10 | 3558 days | 2% |
| Carol Kettner | 9/10 | 3558 days | 2% |
| Isabell Kraemer | 10/10 | 3558 days | 2% |
| Kevin Hendy | 10/10 | 3568 days | 1% |
| Jamie Anderson | 10/10 | 3589 days | 2% |
| Harry Peters | 10/10 | 3589 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3589 days | 2% |
| Wouters | 10/10 | 3589 days | 2% |
| Katie | 10/10 | 3589 days | 2% |
| Tracey Davies | 8/10 | 3589 days | 2% |
| Andrew Sampaklis | 10/10 | 3589 days | 2% |
| Emilie Fagioli | 10/10 | 3589 days | 2% |
| Steffi Feldmann | 10/10 | 3619 days | 2% |
| Stephen O'Co | 10/10 | 3619 days | 2% |
| JC Owen | 10/10 | 3619 days | 2% |
| Janelle G | 10/10 | 3619 days | 2% |
| Andrew Roberts | 10/10 | 3619 days | 2% |
| steve kettewell | 10/10 | 3619 days | 2% |
| Chris BENDL | 7/10 | 3650 days | 2% |
| Tommy 3000 | 10/10 | 3650 days | 2% |
| Al Round the World | 10/10 | 3650 days | 2% |
| Hoki Nixon | 10/10 | 3650 days | 2% |
| Lara Monro | 10/10 | 3681 days | 2% |
| Caitlin Johnson | 10/10 | 3681 days | 2% |
| Marie2200 | 10/10 | 3681 days | 2% |
| esther houghton | 10/10 | 3681 days | 2% |
| Brandon H | 10/10 | 3681 days | 2% |
| Katja Fibig | 8/10 | 3681 days | 2% |
| Silvia R. | 10/10 | 3681 days | 2% |
| helen mccarl | 9/10 | 3681 days | 2% |
| Kiwi Girl | 10/10 | 3681 days | 2% |
| Barbara Beerli | 9/10 | 3681 days | 2% |
| Claudia 0 | 10/10 | 3681 days | 2% |
| Anni Buechele | 10/10 | 3711 days | 1% |
| Jane and Duncan Fraser | 10/10 | 3711 days | 1% |
| Leslie Royal | 10/10 | 3742 days | 1% |
| Angene Johnson | 10/10 | 3742 days | 1% |
| Simon Breunig | 10/10 | 3742 days | 1% |
| Stew H | 9/10 | 3742 days | 1% |
| Arthur Wilding | 10/10 | 3742 days | 1% |
| Sandra Ray | 10/10 | 3742 days | 1% |
| Rabiah Abdullah | 4/10 | 3772 days | 1% |
| Christian Schnur | 10/10 | 3772 days | 1% |
| Christian Schönfels | 10/10 | 3772 days | 1% |
| Tim Evans | 10/10 | 3772 days | 1% |
| Bastian Leistner | 9/10 | 3803 days | 1% |
| Florian Thiele | 10/10 | 3803 days | 1% |
| Katelyn Flynn | 10/10 | 3803 days | 1% |
| Kasia Mazur | 10/10 | 3803 days | 1% |
| Louise Curnell | 9/10 | 3803 days | 1% |
| Sven Jahn | 10/10 | 3803 days | 1% |
| Hayden Arthur | 10/10 | 3804 days | 1% |
| Patrick Veber | 10/10 | 3824 days | 1% |
| Sabine Hering | 10/10 | 3832 days | 1% |
| James | 10/10 | 3832 days | 1% |
| Jeroen Slappendel | 10/10 | 3832 days | 1% |
| Glenn Kasman | 1/10 | 3832 days | 0% |
| Kerstin | 3/10 | 3863 days | 1% |
| Karen W | 10/10 | 3863 days | 1% |
| Stephen Eitel | 9/10 | 3863 days | 1% |
| Alexa Schneider | 10/10 | 3863 days | 1% |
| Michaela Rossmann | 10/10 | 3863 days | 1% |
| Sabina Host | 10/10 | 3864 days | 1% |
| Peter Sullivan | 10/10 | 3864 days | 1% |
| Manfred und Karin Achtstaetter | 10/10 | 3864 days | 1% |
| Stefanie Peters | 10/10 | 3864 days | 1% |
| Yousef Firoozan | 9/10 | 3894 days | 1% |
| cp lim | 9/10 | 3895 days | 1% |
| Jochen Dirkling | 10/10 | 3895 days | 1% |
| Manfred Gehrmann | 10/10 | 3895 days | 1% |
| Lorie Grundy | 9/10 | 3895 days | 1% |
| Maria und Peter | 10/10 | 3895 days | 1% |
| A Milber | 10/10 | 3895 days | 1% |
| Teemu Rautanen | 9/10 | 3924 days | 1% |
| Alex Sch | 9/10 | 3924 days | 1% |
| Gavin Print | 9/10 | 3924 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 3924 days | 1% |
| Elena Möller | 10/10 | 3925 days | 1% |
| David and Deslei Wood | 10/10 | 3925 days | 1% |
| Doro & Kally May | 10/10 | 3925 days | 1% |
| oscar de la calle tejedor | 10/10 | 3925 days | 1% |
| Nathan | 10/10 | 3955 days | 1% |
| Marleen Kenneth | 10/10 | 3955 days | 1% |
| Edith Wol | 10/10 | 3956 days | 1% |
| Peter H | 10/10 | 3956 days | 1% |
| Ruth | 10/10 | 3985 days | 1% |
| kelly bell | 10/10 | 3985 days | 1% |
| Marion Zajonc | 10/10 | 3985 days | 1% |
| Malinda B | 10/10 | 3985 days | 1% |
| Nate Thompson | 10/10 | 4016 days | 1% |
| Vinay Maharajpet | 10/10 | 4017 days | 1% |
| E K | 10/10 | 4047 days | 1% |
| Bronwyn Marshall | 10/10 | 4047 days | 1% |
| Nz Fan | 10/10 | 4047 days | 1% |
| Marius Fischer | 10/10 | 4077 days | 1% |
| janh | 10/10 | 4077 days | 1% |
| Erica Metro | 10/10 | 4077 days | 1% |
| Basak Ozaltin | 9/10 | 4108 days | 1% |
| Richard Metro | 10/10 | 4108 days | 1% |
| Thijs van Stiphout | 10/10 | 4108 days | 1% |
| Elisabeth Tartler | 10/10 | 4109 days | 1% |
| Rachel S | 5/10 | 4138 days | 0% |
| Osama Salih | 10/10 | 4138 days | 0% |
| Kurz Werner | 9/10 | 4139 days | 0% |
| Thomas Jentschke | 10/10 | 4139 days | 0% |
| alexandra Mund | 10/10 | 4169 days | 0% |
| Klaus Kircher | 10/10 | 4170 days | 0% |
| Sophie Truemper | 10/10 | 4197 days | 0% |
| Guillermo Lupi | 10/10 | 4197 days | 0% |
| Robert Warner | 9/10 | 4197 days | 0% |
| sofia crosley | 10/10 | 4197 days | 0% |
| Ronda Pendergast | 10/10 | 4197 days | 0% |
| Eva | 10/10 | 4197 days | 0% |
| Scott | 10/10 | 4197 days | 0% |
| Ilka and Helge | 10/10 | 4228 days | 0% |
| Bernd "Schwabe" | 10/10 | 4228 days | 0% |
| Moritz &Co | 10/10 | 4228 days | 0% |
| Martin Pelka | 10/10 | 4228 days | 0% |
| Sara Hubber | 10/10 | 4228 days | 0% |
| Astrid Michalske | 10/10 | 4229 days | 0% |
| Mike Behrens | 10/10 | 4229 days | 0% |
| Irod | 10/10 | 4259 days | 0% |
| Franz | 10/10 | 4259 days | 0% |
| Allan David | 10/10 | 4259 days | 0% |
| norman justesen | 10/10 | 4289 days | 0% |
| lennart herpertz | 10/10 | 4290 days | 0% |
| Mark BonDurant | 10/10 | 4320 days | 0% |
| Infernal | 10/10 | 4320 days | 0% |
| pascal omondiagbe | 10/10 | 4320 days | 0% |
| Jodi Thiessen | 10/10 | 4350 days | 0% |
| IreneG26 | 10/10 | 4350 days | 0% |
| Jiminey Cricket | 10/10 | 4351 days | 0% |
| LoveOutdoors | 10/10 | 4351 days | 0% |
| Joe | 10/10 | 4381 days | 1% |
| Ben Clarke | 10/10 | 4382 days | 1% |
| Hans-Georg Milz | 10/10 | 4382 days | 1% |
| Wolfgang B | 10/10 | 4382 days | 1% |
| Arne Bruesch | 10/10 | 4382 days | 1% |
| Glen White | 10/10 | 4503 days | 1% |
| Kristina | 9/10 | 4553 days | 1% |
| Fabian | 10/10 | 4900 days | 1% |
| Heide Will | 10/10 | 4928 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
-5.09% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 123 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.06% |
| 198 | -2.07% |
| 199 | -2.08% |
| 200 | -2.09% |
| 201 | -2.10% |
| 202 | -2.12% |
| 203 | -2.13% |
| … | … |
4.17% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.