Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Euro Campers

Valid Reviews

281 Valid Reviews

The Euro Campers experience has a total of 314 reviews. There are 281 valid reviews that are included when calculating the ranking score and 33 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 281 valid reviews:

Rating Count Percentage
10/10 183
65%
9/10 37
13%
8/10 30
11%
7/10 6
2%
6/10 1
0%
5/10 2
1%
4/10 1
0%
3/10 5
2%
2/10 2
1%
1/10 14
5%

88.90% Average

The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

13 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 13 face-to-face reviews:

Rating Count Percentage
10/10 4
31%
9/10 1
8%
8/10 6
46%
7/10 1
8%
6/10 1
8%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

84.62% Average

The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

81.07%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Alain Bélanger 10/10 436 days 100%
Pia 1/10 495 days 39%
Hilke und Marian 8/10 830 days 67%
Justin Littman 1/10 830 days 28%
Adem 1/10 1287 days 10%
Jens Moeller 10/10 1287 days 24%
alessandra breitenstein 1/10 1287 days 10%
Melfuction Berry 1/10 1410 days 7%
Ange 1/10 2140 days 2%
Peter, The Netherlands 3/10 2262 days 2%
Emmalee Burger 1/10 2262 days 2%
CHRIS 1/10 2262 days 2%
Max 10/10 2291 days 4%
Leonie D 2/10 2291 days 2%
Deborah Vitali 3/10 2322 days 2%
daniela 3/10 2322 days 2%
schap chris 1/10 2353 days 2%
Grant Clark 10/10 2414 days 4%
robertina szolarova 10/10 2567 days 4%
Markus Hufnagel 8/10 2597 days 4%
Kimberly McLean 8/10 2597 days 4%
Michel Cote 9/10 2597 days 4%
Veronica Young 10/10 2656 days 4%
DIANE GUTJAHR 10/10 2687 days 4%
Gareth O'Rourke 5/10 2718 days 3%
Fredrick Rorus 10/10 2718 days 3%
Kerri Schopper 10/10 2718 days 3%
Guenter Kastner 7/10 2718 days 3%
Laura 1/10 2718 days 1%
Giovanni Gamba 10/10 2779 days 3%
TOM SCHOUTEN 9/10 2809 days 3%
Hugo Fernandes 3/10 2809 days 2%
Mitchell Banks 10/10 2809 days 3%
capucine Heymes 10/10 2840 days 3%
sus Bently 10/10 2840 days 3%
Tamaza Zing 9/10 2840 days 3%
Stewart Hellken 10/10 2871 days 3%
Ari Wibowo 10/10 2871 days 3%
Jeff Chadding 9/10 2871 days 3%
sara oblak 10/10 2932 days 3%
A couple in a Euro Kingsleeper 10/10 2932 days 3%
Magdaleen Becker 10/10 2932 days 3%
Eleri Jones 8/10 2962 days 3%
Falkenhain Annemarie 9/10 2962 days 3%
Sarah Zul 9/10 2962 days 3%
Stephenn Baas 9/10 2962 days 3%
Simon Gakowski 10/10 2962 days 3%
Jeffery Wilson 1/10 2992 days 1%
DANIEL VIOLA 9/10 2993 days 3%
Rhyll Forrest 10/10 2993 days 3%
Linda Pulliam 8/10 2993 days 3%
Rodney Erickson 7/10 2993 days 3%
Freddrick Weiser 10/10 2993 days 3%
Domonkos Strommer 9/10 3052 days 3%
Troels Karlsen 10/10 3052 days 3%
Adrian Rutter 8/10 3052 days 3%
Eileen Hayden 10/10 3052 days 3%
duval-fleury benoit 10/10 3052 days 3%
Steven Kappeler 10/10 3083 days 3%
Irene Tos 7/10 3083 days 2%
Corinna Gröne 8/10 3083 days 3%
phill Fisher 8/10 3083 days 3%
Jan Christoph 10/10 3110 days 2%
Ted Gonera 9/10 3113 days 3%
Michael Kielburger 10/10 3113 days 3%
Sabrina Poon 8/10 3113 days 3%
Eoin O'Gorman 9/10 3113 days 3%
Frank Adriaanse 8/10 3113 days 3%
Andrew Praill 7/10 3113 days 2%
Oscar Petersen 8/10 3127 days 1%
helen reeve 10/10 3144 days 3%
Jozef Pinkerton 9/10 3174 days 2%
Keith Mc Daniel 10/10 3236 days 2%
phil reynolds 9/10 3236 days 2%
Melanie Forst 10/10 3236 days 2%
Mariette Eggermont 8/10 3236 days 2%
Marine Contri 8/10 3266 days 2%
Suzanne Hopkins 10/10 3266 days 2%
Mario Richter 10/10 3266 days 2%
Rodrigo De Souza 10/10 3266 days 2%
Simone Krause 10/10 3266 days 2%
ENG LEE OOI 8/10 3297 days 2%
Pablo Renedo 10/10 3297 days 2%
Tiam Siong Tan 10/10 3297 days 2%
Jon Veitch 9/10 3327 days 2%
Alan Honey 10/10 3327 days 2%
Matt Hansen 10/10 3327 days 2%
Thomas and Sonja 8/10 3343 days 1%
Bettina Olbrich 9/10 3358 days 2%
Anita Geyer 8/10 3358 days 2%
Vojtech Vojtko 10/10 3358 days 2%
Gary Gustafson 10/10 3358 days 2%
Robert Denison 9/10 3358 days 2%
patrik girardet 10/10 3358 days 2%
Taylor Wilson 10/10 3358 days 2%
Juan Prosperi 10/10 3386 days 2%
Lauren Moore 9/10 3386 days 2%
sara Deschenes 10/10 3386 days 2%
Helmut Kazmaier 1/10 3386 days 1%
Jocelyn Booy 6/10 3389 days 1%
Daisy Hoopers 10/10 3395 days 1%
Felicity Hughes 8/10 3398 days 1%
Sam Howard 7/10 3407 days 1%
Georgia Sutcliffe 8/10 3417 days 2%
Nick Bailey 8/10 3417 days 2%
Stephanie Lauer 10/10 3417 days 2%
Chislaine Arends 10/10 3417 days 2%
Michael Jeffress 10/10 3417 days 2%
Simon Robinson 10/10 3417 days 2%
Fiona Brigmanis 8/10 3417 days 2%
Beth Morris 10/10 3417 days 2%
Peter Coggins 8/10 3417 days 2%
Laurent Pinot 10/10 3417 days 2%
Martin Kurtz 10/10 3417 days 2%
Gina G 1/10 3417 days 1%
Christine Bilton 10/10 3417 days 2%
Sylvie Svensson 10/10 3417 days 2%
Jeremy Evans 9/10 3417 days 2%
Werner 10/10 3448 days 2%
Mel R 10/10 3448 days 2%
Yasmin Lim 10/10 3448 days 2%
Jill 10/10 3448 days 2%
Samuel Ong 9/10 3448 days 2%
Poh ching Yu 2/10 3448 days 1%
ryan harkleroad 8/10 3448 days 2%
colin mcmahon 10/10 3448 days 2%
Julia Tästensen 10/10 3448 days 2%
Paige H 10/10 3448 days 2%
Mike Mazur 8/10 3448 days 2%
Sigrid Duus 8/10 3448 days 1%
Mads Nielsen 8/10 3448 days 1%
Leonie Brabers 8/10 3471 days 1%
Petra 10/10 3478 days 2%
Ahmad Zulhilmi Mohamed Omar 10/10 3478 days 2%
Ashleigh Standell 10/10 3478 days 2%
Kathy Fisher 8/10 3478 days 2%
andy ziesmann 10/10 3478 days 2%
T Brummel 9/10 3478 days 2%
Pavel Schmitt 10/10 3478 days 2%
Peter Rickard 8/10 3478 days 2%
Carol Kettner 9/10 3478 days 2%
Isabell Kraemer 10/10 3478 days 2%
Kevin Hendy 10/10 3487 days 1%
Jamie Anderson 10/10 3509 days 2%
Harry Peters 10/10 3509 days 2%
Nurul Farhanah Sidik 10/10 3509 days 2%
Wouters 10/10 3509 days 2%
Katie 10/10 3509 days 2%
Tracey Davies 8/10 3509 days 2%
Andrew Sampaklis 10/10 3509 days 2%
Emilie Fagioli 10/10 3509 days 2%
Steffi Feldmann 10/10 3539 days 2%
Stephen O'Co 10/10 3539 days 2%
JC Owen 10/10 3539 days 2%
Janelle G 10/10 3539 days 2%
Andrew Roberts 10/10 3539 days 2%
steve kettewell 10/10 3539 days 2%
Chris BENDL 7/10 3570 days 1%
Tommy 3000 10/10 3570 days 2%
Al Round the World 10/10 3570 days 2%
Hoki Nixon 10/10 3570 days 2%
Lara Monro 10/10 3601 days 2%
Caitlin Johnson 10/10 3601 days 2%
Marie2200 10/10 3601 days 2%
esther houghton 10/10 3601 days 2%
Brandon H 10/10 3601 days 2%
Katja Fibig 8/10 3601 days 2%
Silvia R. 10/10 3601 days 2%
helen mccarl 9/10 3601 days 2%
Kiwi Girl 10/10 3601 days 2%
Barbara Beerli 9/10 3601 days 2%
Claudia 0 10/10 3601 days 2%
Anni Buechele 10/10 3631 days 1%
Jane and Duncan Fraser 10/10 3631 days 1%
Leslie Royal 10/10 3662 days 1%
Angene Johnson 10/10 3662 days 1%
Simon Breunig 10/10 3662 days 1%
Stew H 9/10 3662 days 1%
Arthur Wilding 10/10 3662 days 1%
Sandra Ray 10/10 3662 days 1%
Rabiah Abdullah 4/10 3692 days 1%
Christian Schnur 10/10 3692 days 1%
Christian Schönfels 10/10 3692 days 1%
Tim Evans 10/10 3692 days 1%
Bastian Leistner 9/10 3723 days 1%
Florian Thiele 10/10 3723 days 1%
Katelyn Flynn 10/10 3723 days 1%
Kasia Mazur 10/10 3723 days 1%
Louise Curnell 9/10 3723 days 1%
Sven Jahn 10/10 3723 days 1%
Hayden Arthur 10/10 3723 days 1%
Patrick Veber 10/10 3743 days 1%
Sabine Hering 10/10 3752 days 1%
James 10/10 3752 days 1%
Jeroen Slappendel 10/10 3752 days 1%
Glenn Kasman 1/10 3752 days 0%
Kerstin 3/10 3783 days 1%
Karen W 10/10 3783 days 1%
Stephen Eitel 9/10 3783 days 1%
Alexa Schneider 10/10 3783 days 1%
Michaela Rossmann 10/10 3783 days 1%
Sabina Host 10/10 3783 days 1%
Peter Sullivan 10/10 3783 days 1%
Manfred und Karin Achtstaetter 10/10 3783 days 1%
Stefanie Peters 10/10 3783 days 1%
Yousef Firoozan 9/10 3814 days 1%
cp lim 9/10 3814 days 1%
Jochen Dirkling 10/10 3814 days 1%
Manfred Gehrmann 10/10 3814 days 1%
Lorie Grundy 9/10 3814 days 1%
Maria und Peter 10/10 3814 days 1%
A Milber 10/10 3814 days 1%
Teemu Rautanen 9/10 3844 days 1%
Alex Sch 9/10 3844 days 1%
Gavin Print 9/10 3844 days 1%
stadivoj@gmail.com Radivoj 10/10 3844 days 1%
Elena Möller 10/10 3844 days 1%
David and Deslei Wood 10/10 3844 days 1%
Doro & Kally May 10/10 3844 days 1%
oscar de la calle tejedor 10/10 3844 days 1%
Nathan 10/10 3875 days 1%
Marleen Kenneth 10/10 3875 days 1%
Edith Wol 10/10 3875 days 1%
Peter H 10/10 3875 days 1%
Ruth 10/10 3905 days 1%
kelly bell 10/10 3905 days 1%
Marion Zajonc 10/10 3905 days 1%
Malinda B 10/10 3905 days 1%
Nate Thompson 10/10 3936 days 1%
Vinay Maharajpet 10/10 3936 days 1%
E K 10/10 3967 days 1%
Bronwyn Marshall 10/10 3967 days 1%
Nz Fan 10/10 3967 days 1%
Marius Fischer 10/10 3997 days 1%
janh 10/10 3997 days 1%
Erica Metro 10/10 3997 days 1%
Basak Ozaltin 9/10 4028 days 1%
Richard Metro 10/10 4028 days 1%
Thijs van Stiphout 10/10 4028 days 1%
Elisabeth Tartler 10/10 4028 days 1%
Rachel S 5/10 4058 days 0%
Osama Salih 10/10 4058 days 1%
Kurz Werner 9/10 4058 days 1%
Thomas Jentschke 10/10 4058 days 1%
alexandra Mund 10/10 4089 days 0%
Klaus Kircher 10/10 4089 days 0%
Sophie Truemper 10/10 4117 days 0%
Guillermo Lupi 10/10 4117 days 0%
Robert Warner 9/10 4117 days 0%
sofia crosley 10/10 4117 days 0%
Ronda Pendergast 10/10 4117 days 0%
Eva 10/10 4117 days 0%
Scott 10/10 4117 days 0%
Ilka and Helge 10/10 4148 days 0%
Bernd "Schwabe" 10/10 4148 days 0%
Moritz &Co 10/10 4148 days 0%
Martin Pelka 10/10 4148 days 0%
Sara Hubber 10/10 4148 days 0%
Astrid Michalske 10/10 4148 days 0%
Mike Behrens 10/10 4148 days 0%
Irod 10/10 4179 days 0%
Franz 10/10 4179 days 0%
Allan David 10/10 4179 days 0%
norman justesen 10/10 4209 days 0%
lennart herpertz 10/10 4209 days 0%
Mark BonDurant 10/10 4240 days 0%
Infernal 10/10 4240 days 0%
pascal omondiagbe 10/10 4240 days 0%
Jodi Thiessen 10/10 4270 days 0%
IreneG26 10/10 4270 days 0%
Jiminey Cricket 10/10 4270 days 0%
LoveOutdoors 10/10 4270 days 0%
Joe 10/10 4301 days 0%
Ben Clarke 10/10 4301 days 0%
Hans-Georg Milz 10/10 4301 days 0%
Wolfgang B 10/10 4301 days 0%
Arne Bruesch 10/10 4301 days 0%
Glen White 10/10 4423 days 1%
Kristina 9/10 4472 days 0%
Fabian 10/10 4819 days 1%
Heide Will 10/10 4847 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.89% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 87 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.85%
198 -2.86%
199 -2.88%
200 -2.89%
201 -2.90%
202 -2.92%
203 -2.93%

Balancing Adjustment

4.58% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

74%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.