Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
281 Valid Reviews
The Euro Campers experience has a total of 314 reviews. There are 281 valid reviews that are included when calculating the ranking score and 33 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 281 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 14 |
|
5% |
88.90% Average
The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
81.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alain Bélanger | 10/10 | 577 days | 100% |
| Pia | 1/10 | 636 days | 39% |
| Hilke und Marian | 8/10 | 971 days | 56% |
| Justin Littman | 1/10 | 971 days | 23% |
| Adem | 1/10 | 1428 days | 7% |
| Jens Moeller | 10/10 | 1428 days | 17% |
| alessandra breitenstein | 1/10 | 1428 days | 7% |
| Melfuction Berry | 1/10 | 1551 days | 5% |
| Ange | 1/10 | 2281 days | 2% |
| Peter, The Netherlands | 3/10 | 2403 days | 3% |
| Emmalee Burger | 1/10 | 2403 days | 2% |
| CHRIS | 1/10 | 2403 days | 2% |
| Max | 10/10 | 2432 days | 5% |
| Leonie D | 2/10 | 2432 days | 2% |
| Deborah Vitali | 3/10 | 2463 days | 2% |
| daniela | 3/10 | 2463 days | 2% |
| schap chris | 1/10 | 2494 days | 2% |
| Grant Clark | 10/10 | 2555 days | 4% |
| robertina szolarova | 10/10 | 2708 days | 4% |
| Markus Hufnagel | 8/10 | 2738 days | 4% |
| Kimberly McLean | 8/10 | 2738 days | 4% |
| Michel Cote | 9/10 | 2738 days | 4% |
| Veronica Young | 10/10 | 2797 days | 4% |
| DIANE GUTJAHR | 10/10 | 2828 days | 4% |
| Gareth O'Rourke | 5/10 | 2859 days | 3% |
| Fredrick Rorus | 10/10 | 2859 days | 4% |
| Kerri Schopper | 10/10 | 2859 days | 4% |
| Guenter Kastner | 7/10 | 2859 days | 3% |
| Laura | 1/10 | 2859 days | 1% |
| Giovanni Gamba | 10/10 | 2920 days | 3% |
| TOM SCHOUTEN | 9/10 | 2950 days | 3% |
| Hugo Fernandes | 3/10 | 2950 days | 2% |
| Mitchell Banks | 10/10 | 2950 days | 3% |
| capucine Heymes | 10/10 | 2981 days | 3% |
| sus Bently | 10/10 | 2981 days | 3% |
| Tamaza Zing | 9/10 | 2981 days | 3% |
| Stewart Hellken | 10/10 | 3012 days | 3% |
| Ari Wibowo | 10/10 | 3012 days | 3% |
| Jeff Chadding | 9/10 | 3012 days | 3% |
| sara oblak | 10/10 | 3073 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 3073 days | 3% |
| Magdaleen Becker | 10/10 | 3073 days | 3% |
| Eleri Jones | 8/10 | 3103 days | 3% |
| Falkenhain Annemarie | 9/10 | 3103 days | 3% |
| Sarah Zul | 9/10 | 3103 days | 3% |
| Stephenn Baas | 9/10 | 3103 days | 3% |
| Simon Gakowski | 10/10 | 3103 days | 3% |
| Jeffery Wilson | 1/10 | 3133 days | 1% |
| DANIEL VIOLA | 9/10 | 3134 days | 3% |
| Rhyll Forrest | 10/10 | 3134 days | 3% |
| Linda Pulliam | 8/10 | 3134 days | 3% |
| Rodney Erickson | 7/10 | 3134 days | 3% |
| Freddrick Weiser | 10/10 | 3134 days | 3% |
| Domonkos Strommer | 9/10 | 3193 days | 3% |
| Troels Karlsen | 10/10 | 3193 days | 3% |
| Adrian Rutter | 8/10 | 3193 days | 3% |
| Eileen Hayden | 10/10 | 3193 days | 3% |
| duval-fleury benoit | 10/10 | 3193 days | 3% |
| Steven Kappeler | 10/10 | 3224 days | 3% |
| Irene Tos | 7/10 | 3224 days | 3% |
| Corinna Gröne | 8/10 | 3224 days | 3% |
| phill Fisher | 8/10 | 3224 days | 3% |
| Jan Christoph | 10/10 | 3251 days | 2% |
| Ted Gonera | 9/10 | 3254 days | 3% |
| Michael Kielburger | 10/10 | 3254 days | 3% |
| Sabrina Poon | 8/10 | 3254 days | 3% |
| Eoin O'Gorman | 9/10 | 3254 days | 3% |
| Frank Adriaanse | 8/10 | 3254 days | 3% |
| Andrew Praill | 7/10 | 3254 days | 2% |
| Oscar Petersen | 8/10 | 3268 days | 1% |
| helen reeve | 10/10 | 3285 days | 3% |
| Jozef Pinkerton | 9/10 | 3315 days | 2% |
| Keith Mc Daniel | 10/10 | 3377 days | 2% |
| phil reynolds | 9/10 | 3377 days | 2% |
| Melanie Forst | 10/10 | 3377 days | 2% |
| Mariette Eggermont | 8/10 | 3377 days | 2% |
| Marine Contri | 8/10 | 3407 days | 2% |
| Suzanne Hopkins | 10/10 | 3407 days | 2% |
| Mario Richter | 10/10 | 3407 days | 2% |
| Rodrigo De Souza | 10/10 | 3407 days | 2% |
| Simone Krause | 10/10 | 3407 days | 2% |
| ENG LEE OOI | 8/10 | 3438 days | 2% |
| Pablo Renedo | 10/10 | 3438 days | 2% |
| Tiam Siong Tan | 10/10 | 3438 days | 2% |
| Jon Veitch | 9/10 | 3468 days | 2% |
| Alan Honey | 10/10 | 3468 days | 2% |
| Matt Hansen | 10/10 | 3468 days | 2% |
| Thomas and Sonja | 8/10 | 3484 days | 1% |
| Bettina Olbrich | 9/10 | 3499 days | 2% |
| Anita Geyer | 8/10 | 3499 days | 2% |
| Vojtech Vojtko | 10/10 | 3499 days | 2% |
| Gary Gustafson | 10/10 | 3499 days | 2% |
| Robert Denison | 9/10 | 3499 days | 2% |
| patrik girardet | 10/10 | 3499 days | 2% |
| Taylor Wilson | 10/10 | 3499 days | 2% |
| Juan Prosperi | 10/10 | 3527 days | 2% |
| Lauren Moore | 9/10 | 3527 days | 2% |
| sara Deschenes | 10/10 | 3527 days | 2% |
| Helmut Kazmaier | 1/10 | 3527 days | 1% |
| Jocelyn Booy | 6/10 | 3530 days | 1% |
| Daisy Hoopers | 10/10 | 3536 days | 1% |
| Felicity Hughes | 8/10 | 3539 days | 1% |
| Sam Howard | 7/10 | 3548 days | 1% |
| Georgia Sutcliffe | 8/10 | 3558 days | 2% |
| Nick Bailey | 8/10 | 3558 days | 2% |
| Stephanie Lauer | 10/10 | 3558 days | 2% |
| Chislaine Arends | 10/10 | 3558 days | 2% |
| Michael Jeffress | 10/10 | 3558 days | 2% |
| Simon Robinson | 10/10 | 3558 days | 2% |
| Fiona Brigmanis | 8/10 | 3558 days | 2% |
| Beth Morris | 10/10 | 3558 days | 2% |
| Peter Coggins | 8/10 | 3558 days | 2% |
| Laurent Pinot | 10/10 | 3558 days | 2% |
| Martin Kurtz | 10/10 | 3558 days | 2% |
| Gina G | 1/10 | 3558 days | 1% |
| Christine Bilton | 10/10 | 3558 days | 2% |
| Sylvie Svensson | 10/10 | 3558 days | 2% |
| Jeremy Evans | 9/10 | 3558 days | 2% |
| Werner | 10/10 | 3589 days | 2% |
| Mel R | 10/10 | 3589 days | 2% |
| Yasmin Lim | 10/10 | 3589 days | 2% |
| Jill | 10/10 | 3589 days | 2% |
| Samuel Ong | 9/10 | 3589 days | 2% |
| Poh ching Yu | 2/10 | 3589 days | 1% |
| ryan harkleroad | 8/10 | 3589 days | 2% |
| colin mcmahon | 10/10 | 3589 days | 2% |
| Julia Tästensen | 10/10 | 3589 days | 2% |
| Paige H | 10/10 | 3589 days | 2% |
| Mike Mazur | 8/10 | 3589 days | 2% |
| Sigrid Duus | 8/10 | 3589 days | 1% |
| Mads Nielsen | 8/10 | 3589 days | 1% |
| Leonie Brabers | 8/10 | 3612 days | 1% |
| Petra | 10/10 | 3619 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3619 days | 2% |
| Ashleigh Standell | 10/10 | 3619 days | 2% |
| Kathy Fisher | 8/10 | 3619 days | 2% |
| andy ziesmann | 10/10 | 3619 days | 2% |
| T Brummel | 9/10 | 3619 days | 2% |
| Pavel Schmitt | 10/10 | 3619 days | 2% |
| Peter Rickard | 8/10 | 3619 days | 2% |
| Carol Kettner | 9/10 | 3619 days | 2% |
| Isabell Kraemer | 10/10 | 3619 days | 2% |
| Kevin Hendy | 10/10 | 3628 days | 1% |
| Jamie Anderson | 10/10 | 3650 days | 2% |
| Harry Peters | 10/10 | 3650 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3650 days | 2% |
| Wouters | 10/10 | 3650 days | 2% |
| Katie | 10/10 | 3650 days | 2% |
| Tracey Davies | 8/10 | 3650 days | 2% |
| Andrew Sampaklis | 10/10 | 3650 days | 2% |
| Emilie Fagioli | 10/10 | 3650 days | 2% |
| Steffi Feldmann | 10/10 | 3680 days | 2% |
| Stephen O'Co | 10/10 | 3680 days | 2% |
| JC Owen | 10/10 | 3680 days | 2% |
| Janelle G | 10/10 | 3680 days | 2% |
| Andrew Roberts | 10/10 | 3680 days | 2% |
| steve kettewell | 10/10 | 3680 days | 2% |
| Chris BENDL | 7/10 | 3711 days | 1% |
| Tommy 3000 | 10/10 | 3711 days | 2% |
| Al Round the World | 10/10 | 3711 days | 2% |
| Hoki Nixon | 10/10 | 3711 days | 2% |
| Lara Monro | 10/10 | 3742 days | 1% |
| Caitlin Johnson | 10/10 | 3742 days | 1% |
| Marie2200 | 10/10 | 3742 days | 1% |
| esther houghton | 10/10 | 3742 days | 1% |
| Brandon H | 10/10 | 3742 days | 1% |
| Katja Fibig | 8/10 | 3742 days | 1% |
| Silvia R. | 10/10 | 3742 days | 1% |
| helen mccarl | 9/10 | 3742 days | 1% |
| Kiwi Girl | 10/10 | 3742 days | 1% |
| Barbara Beerli | 9/10 | 3742 days | 1% |
| Claudia 0 | 10/10 | 3742 days | 1% |
| Anni Buechele | 10/10 | 3772 days | 1% |
| Jane and Duncan Fraser | 10/10 | 3772 days | 1% |
| Leslie Royal | 10/10 | 3803 days | 1% |
| Angene Johnson | 10/10 | 3803 days | 1% |
| Simon Breunig | 10/10 | 3803 days | 1% |
| Stew H | 9/10 | 3803 days | 1% |
| Arthur Wilding | 10/10 | 3803 days | 1% |
| Sandra Ray | 10/10 | 3803 days | 1% |
| Rabiah Abdullah | 4/10 | 3833 days | 1% |
| Christian Schnur | 10/10 | 3833 days | 1% |
| Christian Schönfels | 10/10 | 3833 days | 1% |
| Tim Evans | 10/10 | 3833 days | 1% |
| Bastian Leistner | 9/10 | 3864 days | 1% |
| Florian Thiele | 10/10 | 3864 days | 1% |
| Katelyn Flynn | 10/10 | 3864 days | 1% |
| Kasia Mazur | 10/10 | 3864 days | 1% |
| Louise Curnell | 9/10 | 3864 days | 1% |
| Sven Jahn | 10/10 | 3864 days | 1% |
| Hayden Arthur | 10/10 | 3864 days | 1% |
| Patrick Veber | 10/10 | 3884 days | 1% |
| Sabine Hering | 10/10 | 3893 days | 1% |
| James | 10/10 | 3893 days | 1% |
| Jeroen Slappendel | 10/10 | 3893 days | 1% |
| Glenn Kasman | 1/10 | 3893 days | 0% |
| Kerstin | 3/10 | 3924 days | 1% |
| Karen W | 10/10 | 3924 days | 1% |
| Stephen Eitel | 9/10 | 3924 days | 1% |
| Alexa Schneider | 10/10 | 3924 days | 1% |
| Michaela Rossmann | 10/10 | 3924 days | 1% |
| Sabina Host | 10/10 | 3924 days | 1% |
| Peter Sullivan | 10/10 | 3924 days | 1% |
| Manfred und Karin Achtstaetter | 10/10 | 3924 days | 1% |
| Stefanie Peters | 10/10 | 3924 days | 1% |
| Yousef Firoozan | 9/10 | 3955 days | 1% |
| cp lim | 9/10 | 3955 days | 1% |
| Jochen Dirkling | 10/10 | 3955 days | 1% |
| Manfred Gehrmann | 10/10 | 3955 days | 1% |
| Lorie Grundy | 9/10 | 3955 days | 1% |
| Maria und Peter | 10/10 | 3955 days | 1% |
| A Milber | 10/10 | 3955 days | 1% |
| Teemu Rautanen | 9/10 | 3985 days | 1% |
| Alex Sch | 9/10 | 3985 days | 1% |
| Gavin Print | 9/10 | 3985 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 3985 days | 1% |
| Elena Möller | 10/10 | 3985 days | 1% |
| David and Deslei Wood | 10/10 | 3985 days | 1% |
| Doro & Kally May | 10/10 | 3985 days | 1% |
| oscar de la calle tejedor | 10/10 | 3985 days | 1% |
| Nathan | 10/10 | 4016 days | 1% |
| Marleen Kenneth | 10/10 | 4016 days | 1% |
| Edith Wol | 10/10 | 4016 days | 1% |
| Peter H | 10/10 | 4016 days | 1% |
| Ruth | 10/10 | 4046 days | 1% |
| kelly bell | 10/10 | 4046 days | 1% |
| Marion Zajonc | 10/10 | 4046 days | 1% |
| Malinda B | 10/10 | 4046 days | 1% |
| Nate Thompson | 10/10 | 4077 days | 1% |
| Vinay Maharajpet | 10/10 | 4077 days | 1% |
| E K | 10/10 | 4108 days | 1% |
| Bronwyn Marshall | 10/10 | 4108 days | 1% |
| Nz Fan | 10/10 | 4108 days | 1% |
| Marius Fischer | 10/10 | 4138 days | 1% |
| janh | 10/10 | 4138 days | 1% |
| Erica Metro | 10/10 | 4138 days | 1% |
| Basak Ozaltin | 9/10 | 4169 days | 0% |
| Richard Metro | 10/10 | 4169 days | 0% |
| Thijs van Stiphout | 10/10 | 4169 days | 0% |
| Elisabeth Tartler | 10/10 | 4169 days | 0% |
| Rachel S | 5/10 | 4199 days | 0% |
| Osama Salih | 10/10 | 4199 days | 0% |
| Kurz Werner | 9/10 | 4199 days | 0% |
| Thomas Jentschke | 10/10 | 4199 days | 0% |
| alexandra Mund | 10/10 | 4230 days | 0% |
| Klaus Kircher | 10/10 | 4230 days | 0% |
| Sophie Truemper | 10/10 | 4258 days | 0% |
| Guillermo Lupi | 10/10 | 4258 days | 0% |
| Robert Warner | 9/10 | 4258 days | 0% |
| sofia crosley | 10/10 | 4258 days | 0% |
| Ronda Pendergast | 10/10 | 4258 days | 0% |
| Eva | 10/10 | 4258 days | 0% |
| Scott | 10/10 | 4258 days | 0% |
| Ilka and Helge | 10/10 | 4289 days | 0% |
| Bernd "Schwabe" | 10/10 | 4289 days | 0% |
| Moritz &Co | 10/10 | 4289 days | 0% |
| Martin Pelka | 10/10 | 4289 days | 0% |
| Sara Hubber | 10/10 | 4289 days | 0% |
| Astrid Michalske | 10/10 | 4289 days | 0% |
| Mike Behrens | 10/10 | 4289 days | 0% |
| Irod | 10/10 | 4320 days | 0% |
| Franz | 10/10 | 4320 days | 0% |
| Allan David | 10/10 | 4320 days | 0% |
| norman justesen | 10/10 | 4350 days | 0% |
| lennart herpertz | 10/10 | 4350 days | 0% |
| Mark BonDurant | 10/10 | 4381 days | 1% |
| Infernal | 10/10 | 4381 days | 1% |
| pascal omondiagbe | 10/10 | 4381 days | 1% |
| Jodi Thiessen | 10/10 | 4411 days | 1% |
| IreneG26 | 10/10 | 4411 days | 1% |
| Jiminey Cricket | 10/10 | 4411 days | 1% |
| LoveOutdoors | 10/10 | 4411 days | 1% |
| Joe | 10/10 | 4442 days | 1% |
| Ben Clarke | 10/10 | 4442 days | 1% |
| Hans-Georg Milz | 10/10 | 4442 days | 1% |
| Wolfgang B | 10/10 | 4442 days | 1% |
| Arne Bruesch | 10/10 | 4442 days | 1% |
| Glen White | 10/10 | 4564 days | 1% |
| Kristina | 9/10 | 4613 days | 1% |
| Fabian | 10/10 | 4960 days | 1% |
| Heide Will | 10/10 | 4988 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
-6.23% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 68 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.18% |
| 198 | -3.20% |
| 199 | -3.21% |
| 200 | -3.23% |
| 201 | -3.25% |
| 202 | -3.26% |
| 203 | -3.28% |
| … | … |
4.45% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.