Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Euro Campers
Valid Reviews
279 Valid Reviews
The Euro Campers experience has a total of 316 reviews. There are 279 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 279 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 182 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 13 |
|
5% |
89.14% Average
The raw data average (mean) for all the Euro Campers valid reviews is 89.14% and is based on 279 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 279 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.10%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Hilke und Marian | 8/10 | 371 days | 100% |
| Justin Littman | 1/10 | 371 days | 41% |
| Adem | 1/10 | 828 days | 27% |
| Jens Moeller | 10/10 | 828 days | 67% |
| alessandra breitenstein | 1/10 | 828 days | 27% |
| Melfuction Berry | 1/10 | 950 days | 22% |
| Ange | 1/10 | 1681 days | 3% |
| Peter, The Netherlands | 3/10 | 1803 days | 3% |
| Emmalee Burger | 1/10 | 1803 days | 2% |
| CHRIS | 1/10 | 1803 days | 2% |
| Max | 10/10 | 1832 days | 5% |
| Leonie D | 2/10 | 1832 days | 2% |
| Deborah Vitali | 3/10 | 1862 days | 3% |
| daniela | 3/10 | 1863 days | 3% |
| schap chris | 1/10 | 1894 days | 2% |
| Grant Clark | 10/10 | 1954 days | 5% |
| robertina szolarova | 10/10 | 2107 days | 5% |
| Markus Hufnagel | 8/10 | 2137 days | 5% |
| Kimberly McLean | 8/10 | 2137 days | 5% |
| Michel Cote | 9/10 | 2137 days | 5% |
| Veronica Young | 10/10 | 2196 days | 5% |
| DIANE GUTJAHR | 10/10 | 2227 days | 5% |
| Gareth O'Rourke | 5/10 | 2258 days | 3% |
| Fredrick Rorus | 10/10 | 2258 days | 5% |
| Kerri Schopper | 10/10 | 2258 days | 5% |
| Guenter Kastner | 7/10 | 2259 days | 4% |
| Laura | 1/10 | 2259 days | 2% |
| Giovanni Gamba | 10/10 | 2320 days | 4% |
| TOM SCHOUTEN | 9/10 | 2349 days | 4% |
| Hugo Fernandes | 3/10 | 2349 days | 2% |
| Mitchell Banks | 10/10 | 2350 days | 4% |
| capucine Heymes | 10/10 | 2380 days | 4% |
| sus Bently | 10/10 | 2380 days | 4% |
| Tamaza Zing | 9/10 | 2380 days | 4% |
| Stewart Hellken | 10/10 | 2411 days | 4% |
| Ari Wibowo | 10/10 | 2412 days | 4% |
| Jeff Chadding | 9/10 | 2412 days | 4% |
| sara oblak | 10/10 | 2472 days | 4% |
| A couple in a Euro Kingsleeper | 10/10 | 2472 days | 4% |
| Magdaleen Becker | 10/10 | 2472 days | 4% |
| Eleri Jones | 8/10 | 2502 days | 4% |
| Falkenhain Annemarie | 9/10 | 2502 days | 4% |
| Sarah Zul | 9/10 | 2502 days | 4% |
| Stephenn Baas | 9/10 | 2502 days | 4% |
| Simon Gakowski | 10/10 | 2503 days | 4% |
| Jeffery Wilson | 1/10 | 2533 days | 2% |
| DANIEL VIOLA | 9/10 | 2533 days | 4% |
| Rhyll Forrest | 10/10 | 2533 days | 4% |
| Linda Pulliam | 8/10 | 2533 days | 4% |
| Rodney Erickson | 7/10 | 2533 days | 4% |
| Freddrick Weiser | 10/10 | 2534 days | 4% |
| Domonkos Strommer | 9/10 | 2592 days | 4% |
| Troels Karlsen | 10/10 | 2592 days | 4% |
| Adrian Rutter | 8/10 | 2592 days | 4% |
| Eileen Hayden | 10/10 | 2592 days | 4% |
| duval-fleury benoit | 10/10 | 2592 days | 4% |
| Steven Kappeler | 10/10 | 2623 days | 4% |
| Irene Tos | 7/10 | 2623 days | 4% |
| Corinna Gröne | 8/10 | 2623 days | 4% |
| phill Fisher | 8/10 | 2623 days | 4% |
| Jan Christoph | 10/10 | 2651 days | 2% |
| Ted Gonera | 9/10 | 2653 days | 4% |
| Michael Kielburger | 10/10 | 2653 days | 4% |
| Sabrina Poon | 8/10 | 2653 days | 4% |
| Eoin O'Gorman | 9/10 | 2653 days | 4% |
| Frank Adriaanse | 8/10 | 2653 days | 4% |
| Andrew Praill | 7/10 | 2654 days | 3% |
| Oscar Petersen | 8/10 | 2668 days | 2% |
| helen reeve | 10/10 | 2684 days | 4% |
| Jozef Pinkerton | 9/10 | 2714 days | 4% |
| Keith Mc Daniel | 10/10 | 2776 days | 3% |
| phil reynolds | 9/10 | 2776 days | 3% |
| Melanie Forst | 10/10 | 2776 days | 3% |
| Mariette Eggermont | 8/10 | 2776 days | 3% |
| Marine Contri | 8/10 | 2806 days | 3% |
| Suzanne Hopkins | 10/10 | 2806 days | 3% |
| Mario Richter | 10/10 | 2806 days | 3% |
| Rodrigo De Souza | 10/10 | 2806 days | 3% |
| Simone Krause | 10/10 | 2806 days | 3% |
| ENG LEE OOI | 8/10 | 2837 days | 3% |
| Pablo Renedo | 10/10 | 2837 days | 3% |
| Tiam Siong Tan | 10/10 | 2837 days | 3% |
| Jon Veitch | 9/10 | 2867 days | 3% |
| Alan Honey | 10/10 | 2867 days | 3% |
| Matt Hansen | 10/10 | 2867 days | 3% |
| Thomas and Sonja | 8/10 | 2884 days | 2% |
| Bettina Olbrich | 9/10 | 2898 days | 3% |
| Anita Geyer | 8/10 | 2898 days | 3% |
| Vojtech Vojtko | 10/10 | 2898 days | 3% |
| Gary Gustafson | 10/10 | 2898 days | 3% |
| Robert Denison | 9/10 | 2898 days | 3% |
| patrik girardet | 10/10 | 2898 days | 3% |
| Taylor Wilson | 10/10 | 2898 days | 3% |
| Juan Prosperi | 10/10 | 2926 days | 3% |
| Lauren Moore | 9/10 | 2926 days | 3% |
| sara Deschenes | 10/10 | 2926 days | 3% |
| Helmut Kazmaier | 1/10 | 2927 days | 1% |
| Jocelyn Booy | 6/10 | 2930 days | 1% |
| Daisy Hoopers | 10/10 | 2936 days | 2% |
| Felicity Hughes | 8/10 | 2939 days | 2% |
| Sam Howard | 7/10 | 2948 days | 2% |
| Georgia Sutcliffe | 8/10 | 2957 days | 3% |
| Nick Bailey | 8/10 | 2957 days | 3% |
| Stephanie Lauer | 10/10 | 2957 days | 3% |
| Chislaine Arends | 10/10 | 2957 days | 3% |
| Michael Jeffress | 10/10 | 2957 days | 3% |
| Simon Robinson | 10/10 | 2957 days | 3% |
| Fiona Brigmanis | 8/10 | 2957 days | 3% |
| Beth Morris | 10/10 | 2957 days | 3% |
| Peter Coggins | 8/10 | 2957 days | 3% |
| Laurent Pinot | 10/10 | 2957 days | 3% |
| Martin Kurtz | 10/10 | 2957 days | 3% |
| Gina G | 1/10 | 2957 days | 1% |
| Christine Bilton | 10/10 | 2957 days | 3% |
| Sylvie Svensson | 10/10 | 2957 days | 3% |
| Jeremy Evans | 9/10 | 2957 days | 3% |
| Werner | 10/10 | 2988 days | 3% |
| Mel R | 10/10 | 2988 days | 3% |
| Yasmin Lim | 10/10 | 2988 days | 3% |
| Jill | 10/10 | 2988 days | 3% |
| Samuel Ong | 9/10 | 2988 days | 3% |
| Poh ching Yu | 2/10 | 2988 days | 1% |
| ryan harkleroad | 8/10 | 2988 days | 3% |
| colin mcmahon | 10/10 | 2988 days | 3% |
| Julia Tästensen | 10/10 | 2988 days | 3% |
| Paige H | 10/10 | 2988 days | 3% |
| Mike Mazur | 8/10 | 2988 days | 3% |
| Sigrid Duus | 8/10 | 2989 days | 2% |
| Mads Nielsen | 8/10 | 2989 days | 2% |
| Leonie Brabers | 8/10 | 3012 days | 2% |
| Petra | 10/10 | 3018 days | 3% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3018 days | 3% |
| Ashleigh Standell | 10/10 | 3018 days | 3% |
| Kathy Fisher | 8/10 | 3018 days | 3% |
| andy ziesmann | 10/10 | 3018 days | 3% |
| T Brummel | 9/10 | 3018 days | 3% |
| Pavel Schmitt | 10/10 | 3018 days | 3% |
| Peter Rickard | 8/10 | 3018 days | 3% |
| Carol Kettner | 9/10 | 3018 days | 3% |
| Isabell Kraemer | 10/10 | 3018 days | 3% |
| Kevin Hendy | 10/10 | 3028 days | 2% |
| Jamie Anderson | 10/10 | 3049 days | 3% |
| Harry Peters | 10/10 | 3049 days | 3% |
| Nurul Farhanah Sidik | 10/10 | 3049 days | 3% |
| Wouters | 10/10 | 3049 days | 3% |
| Katie | 10/10 | 3049 days | 3% |
| Tracey Davies | 8/10 | 3049 days | 3% |
| Andrew Sampaklis | 10/10 | 3049 days | 3% |
| Emilie Fagioli | 10/10 | 3049 days | 3% |
| Steffi Feldmann | 10/10 | 3079 days | 3% |
| Stephen O'Co | 10/10 | 3079 days | 3% |
| JC Owen | 10/10 | 3079 days | 3% |
| Janelle G | 10/10 | 3079 days | 3% |
| Andrew Roberts | 10/10 | 3079 days | 3% |
| steve kettewell | 10/10 | 3079 days | 3% |
| Chris BENDL | 7/10 | 3110 days | 3% |
| Tommy 3000 | 10/10 | 3110 days | 3% |
| Al Round the World | 10/10 | 3110 days | 3% |
| Hoki Nixon | 10/10 | 3110 days | 3% |
| Lara Monro | 10/10 | 3141 days | 3% |
| Caitlin Johnson | 10/10 | 3141 days | 3% |
| Marie2200 | 10/10 | 3141 days | 3% |
| esther houghton | 10/10 | 3141 days | 3% |
| Brandon H | 10/10 | 3141 days | 3% |
| Katja Fibig | 8/10 | 3141 days | 3% |
| Silvia R. | 10/10 | 3141 days | 3% |
| helen mccarl | 9/10 | 3141 days | 3% |
| Kiwi Girl | 10/10 | 3141 days | 3% |
| Barbara Beerli | 9/10 | 3141 days | 3% |
| Claudia 0 | 10/10 | 3141 days | 3% |
| Anni Buechele | 10/10 | 3171 days | 3% |
| Jane and Duncan Fraser | 10/10 | 3171 days | 3% |
| Leslie Royal | 10/10 | 3202 days | 3% |
| Angene Johnson | 10/10 | 3202 days | 3% |
| Simon Breunig | 10/10 | 3202 days | 3% |
| Stew H | 9/10 | 3202 days | 2% |
| Arthur Wilding | 10/10 | 3202 days | 3% |
| Sandra Ray | 10/10 | 3202 days | 3% |
| Rabiah Abdullah | 4/10 | 3232 days | 2% |
| Christian Schnur | 10/10 | 3232 days | 2% |
| Christian Schönfels | 10/10 | 3232 days | 2% |
| Tim Evans | 10/10 | 3232 days | 2% |
| Bastian Leistner | 9/10 | 3263 days | 2% |
| Florian Thiele | 10/10 | 3263 days | 2% |
| Katelyn Flynn | 10/10 | 3263 days | 2% |
| Kasia Mazur | 10/10 | 3263 days | 2% |
| Louise Curnell | 9/10 | 3263 days | 2% |
| Sven Jahn | 10/10 | 3263 days | 2% |
| Hayden Arthur | 10/10 | 3264 days | 2% |
| Patrick Veber | 10/10 | 3284 days | 1% |
| Sabine Hering | 10/10 | 3292 days | 2% |
| James | 10/10 | 3292 days | 2% |
| Jeroen Slappendel | 10/10 | 3292 days | 2% |
| Glenn Kasman | 1/10 | 3292 days | 1% |
| Kerstin | 3/10 | 3323 days | 1% |
| Karen W | 10/10 | 3323 days | 2% |
| Stephen Eitel | 9/10 | 3323 days | 2% |
| Alexa Schneider | 10/10 | 3323 days | 2% |
| Michaela Rossmann | 10/10 | 3323 days | 2% |
| Sabina Host | 10/10 | 3324 days | 2% |
| Peter Sullivan | 10/10 | 3324 days | 2% |
| Manfred und Karin Achtstaetter | 10/10 | 3324 days | 2% |
| Stefanie Peters | 10/10 | 3324 days | 2% |
| Yousef Firoozan | 9/10 | 3354 days | 2% |
| cp lim | 9/10 | 3355 days | 2% |
| Jochen Dirkling | 10/10 | 3355 days | 2% |
| Manfred Gehrmann | 10/10 | 3355 days | 2% |
| Lorie Grundy | 9/10 | 3355 days | 2% |
| Maria und Peter | 10/10 | 3355 days | 2% |
| A Milber | 10/10 | 3355 days | 2% |
| Teemu Rautanen | 9/10 | 3384 days | 2% |
| Alex Sch | 9/10 | 3384 days | 2% |
| Gavin Print | 9/10 | 3384 days | 2% |
| stadivoj@gmail.com Radivoj | 10/10 | 3384 days | 2% |
| Elena Möller | 10/10 | 3385 days | 2% |
| David and Deslei Wood | 10/10 | 3385 days | 2% |
| Doro & Kally May | 10/10 | 3385 days | 2% |
| oscar de la calle tejedor | 10/10 | 3385 days | 2% |
| Nathan | 10/10 | 3415 days | 2% |
| Marleen Kenneth | 10/10 | 3415 days | 2% |
| Edith Wol | 10/10 | 3416 days | 2% |
| Peter H | 10/10 | 3416 days | 2% |
| Ruth | 10/10 | 3445 days | 2% |
| kelly bell | 10/10 | 3445 days | 2% |
| Marion Zajonc | 10/10 | 3445 days | 2% |
| Malinda B | 10/10 | 3445 days | 2% |
| Nate Thompson | 10/10 | 3476 days | 2% |
| Vinay Maharajpet | 10/10 | 3477 days | 2% |
| E K | 10/10 | 3507 days | 2% |
| Bronwyn Marshall | 10/10 | 3507 days | 2% |
| Nz Fan | 10/10 | 3507 days | 2% |
| Marius Fischer | 10/10 | 3537 days | 2% |
| janh | 10/10 | 3537 days | 2% |
| Erica Metro | 10/10 | 3537 days | 2% |
| Basak Ozaltin | 9/10 | 3568 days | 2% |
| Richard Metro | 10/10 | 3568 days | 2% |
| Thijs van Stiphout | 10/10 | 3568 days | 2% |
| Elisabeth Tartler | 10/10 | 3569 days | 2% |
| Rachel S | 5/10 | 3598 days | 1% |
| Osama Salih | 10/10 | 3598 days | 2% |
| Kurz Werner | 9/10 | 3599 days | 2% |
| Thomas Jentschke | 10/10 | 3599 days | 2% |
| alexandra Mund | 10/10 | 3629 days | 2% |
| Klaus Kircher | 10/10 | 3630 days | 2% |
| Sophie Truemper | 10/10 | 3657 days | 2% |
| Guillermo Lupi | 10/10 | 3657 days | 2% |
| Robert Warner | 9/10 | 3657 days | 2% |
| sofia crosley | 10/10 | 3657 days | 2% |
| Ronda Pendergast | 10/10 | 3657 days | 2% |
| Eva | 10/10 | 3657 days | 2% |
| Scott | 10/10 | 3657 days | 2% |
| Ilka and Helge | 10/10 | 3688 days | 1% |
| Bernd "Schwabe" | 10/10 | 3688 days | 1% |
| Moritz &Co | 10/10 | 3688 days | 1% |
| Martin Pelka | 10/10 | 3688 days | 1% |
| Sara Hubber | 10/10 | 3688 days | 1% |
| Astrid Michalske | 10/10 | 3689 days | 1% |
| Mike Behrens | 10/10 | 3689 days | 1% |
| Irod | 10/10 | 3719 days | 1% |
| Franz | 10/10 | 3719 days | 1% |
| Allan David | 10/10 | 3719 days | 1% |
| norman justesen | 10/10 | 3749 days | 1% |
| lennart herpertz | 10/10 | 3750 days | 1% |
| Mark BonDurant | 10/10 | 3780 days | 1% |
| Infernal | 10/10 | 3780 days | 1% |
| pascal omondiagbe | 10/10 | 3780 days | 1% |
| Jodi Thiessen | 10/10 | 3810 days | 1% |
| IreneG26 | 10/10 | 3810 days | 1% |
| Jiminey Cricket | 10/10 | 3811 days | 1% |
| LoveOutdoors | 10/10 | 3811 days | 1% |
| Joe | 10/10 | 3841 days | 1% |
| Ben Clarke | 10/10 | 3842 days | 1% |
| Hans-Georg Milz | 10/10 | 3842 days | 1% |
| Wolfgang B | 10/10 | 3842 days | 1% |
| Arne Bruesch | 10/10 | 3842 days | 1% |
| Glen White | 10/10 | 3963 days | 1% |
| Kristina | 9/10 | 4013 days | 0% |
| Fabian | 10/10 | 4360 days | 0% |
| Heide Will | 10/10 | 4388 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-5.97% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 50 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 143 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 140 | -2.91% |
| 141 | -2.93% |
| 142 | -2.95% |
| 143 | -2.97% |
| 144 | -2.99% |
| 145 | -3.01% |
| 146 | -3.03% |
| … | … |
Balancing Adjustment
4.60% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.