G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Euro Campers
Valid Reviews
281 Valid Reviews
The Euro Campers experience has a total of 314 reviews. There are 281 valid reviews that are included when calculating the ranking score and 33 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 281 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 14 |
|
5% |
88.90% Average
The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.78%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alain Bélanger | 10/10 | 598 days | 100% |
| Pia | 1/10 | 657 days | 38% |
| Hilke und Marian | 8/10 | 992 days | 55% |
| Justin Littman | 1/10 | 992 days | 23% |
| Adem | 1/10 | 1449 days | 7% |
| Jens Moeller | 10/10 | 1449 days | 16% |
| alessandra breitenstein | 1/10 | 1449 days | 7% |
| Melfuction Berry | 1/10 | 1571 days | 4% |
| Ange | 1/10 | 2302 days | 2% |
| Peter, The Netherlands | 3/10 | 2424 days | 3% |
| Emmalee Burger | 1/10 | 2424 days | 2% |
| CHRIS | 1/10 | 2424 days | 2% |
| Max | 10/10 | 2453 days | 5% |
| Leonie D | 2/10 | 2453 days | 2% |
| Deborah Vitali | 3/10 | 2483 days | 3% |
| daniela | 3/10 | 2484 days | 3% |
| schap chris | 1/10 | 2515 days | 2% |
| Grant Clark | 10/10 | 2575 days | 4% |
| robertina szolarova | 10/10 | 2728 days | 4% |
| Markus Hufnagel | 8/10 | 2758 days | 4% |
| Kimberly McLean | 8/10 | 2758 days | 4% |
| Michel Cote | 9/10 | 2758 days | 4% |
| Veronica Young | 10/10 | 2817 days | 4% |
| DIANE GUTJAHR | 10/10 | 2848 days | 4% |
| Gareth O'Rourke | 5/10 | 2879 days | 3% |
| Fredrick Rorus | 10/10 | 2879 days | 4% |
| Kerri Schopper | 10/10 | 2879 days | 4% |
| Guenter Kastner | 7/10 | 2880 days | 3% |
| Laura | 1/10 | 2880 days | 1% |
| Giovanni Gamba | 10/10 | 2941 days | 4% |
| TOM SCHOUTEN | 9/10 | 2970 days | 3% |
| Hugo Fernandes | 3/10 | 2970 days | 2% |
| Mitchell Banks | 10/10 | 2971 days | 3% |
| capucine Heymes | 10/10 | 3001 days | 3% |
| sus Bently | 10/10 | 3001 days | 3% |
| Tamaza Zing | 9/10 | 3001 days | 3% |
| Stewart Hellken | 10/10 | 3032 days | 3% |
| Ari Wibowo | 10/10 | 3033 days | 3% |
| Jeff Chadding | 9/10 | 3033 days | 3% |
| sara oblak | 10/10 | 3093 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 3093 days | 3% |
| Magdaleen Becker | 10/10 | 3093 days | 3% |
| Eleri Jones | 8/10 | 3123 days | 3% |
| Falkenhain Annemarie | 9/10 | 3123 days | 3% |
| Sarah Zul | 9/10 | 3123 days | 3% |
| Stephenn Baas | 9/10 | 3123 days | 3% |
| Simon Gakowski | 10/10 | 3124 days | 3% |
| Jeffery Wilson | 1/10 | 3154 days | 1% |
| DANIEL VIOLA | 9/10 | 3154 days | 3% |
| Rhyll Forrest | 10/10 | 3154 days | 3% |
| Linda Pulliam | 8/10 | 3154 days | 3% |
| Rodney Erickson | 7/10 | 3154 days | 3% |
| Freddrick Weiser | 10/10 | 3155 days | 3% |
| Domonkos Strommer | 9/10 | 3213 days | 3% |
| Troels Karlsen | 10/10 | 3213 days | 3% |
| Adrian Rutter | 8/10 | 3213 days | 3% |
| Eileen Hayden | 10/10 | 3213 days | 3% |
| duval-fleury benoit | 10/10 | 3213 days | 3% |
| Steven Kappeler | 10/10 | 3244 days | 3% |
| Irene Tos | 7/10 | 3244 days | 3% |
| Corinna Gröne | 8/10 | 3244 days | 3% |
| phill Fisher | 8/10 | 3244 days | 3% |
| Jan Christoph | 10/10 | 3272 days | 2% |
| Ted Gonera | 9/10 | 3274 days | 3% |
| Michael Kielburger | 10/10 | 3274 days | 3% |
| Sabrina Poon | 8/10 | 3274 days | 3% |
| Eoin O'Gorman | 9/10 | 3274 days | 3% |
| Frank Adriaanse | 8/10 | 3274 days | 3% |
| Andrew Praill | 7/10 | 3275 days | 3% |
| Oscar Petersen | 8/10 | 3289 days | 2% |
| helen reeve | 10/10 | 3305 days | 3% |
| Jozef Pinkerton | 9/10 | 3335 days | 3% |
| Keith Mc Daniel | 10/10 | 3397 days | 2% |
| phil reynolds | 9/10 | 3397 days | 2% |
| Melanie Forst | 10/10 | 3397 days | 2% |
| Mariette Eggermont | 8/10 | 3397 days | 2% |
| Marine Contri | 8/10 | 3427 days | 2% |
| Suzanne Hopkins | 10/10 | 3427 days | 2% |
| Mario Richter | 10/10 | 3427 days | 2% |
| Rodrigo De Souza | 10/10 | 3427 days | 2% |
| Simone Krause | 10/10 | 3427 days | 2% |
| ENG LEE OOI | 8/10 | 3458 days | 2% |
| Pablo Renedo | 10/10 | 3458 days | 2% |
| Tiam Siong Tan | 10/10 | 3458 days | 2% |
| Jon Veitch | 9/10 | 3488 days | 2% |
| Alan Honey | 10/10 | 3488 days | 2% |
| Matt Hansen | 10/10 | 3488 days | 2% |
| Thomas and Sonja | 8/10 | 3505 days | 1% |
| Bettina Olbrich | 9/10 | 3519 days | 2% |
| Anita Geyer | 8/10 | 3519 days | 2% |
| Vojtech Vojtko | 10/10 | 3519 days | 2% |
| Gary Gustafson | 10/10 | 3519 days | 2% |
| Robert Denison | 9/10 | 3519 days | 2% |
| patrik girardet | 10/10 | 3519 days | 2% |
| Taylor Wilson | 10/10 | 3519 days | 2% |
| Juan Prosperi | 10/10 | 3547 days | 2% |
| Lauren Moore | 9/10 | 3547 days | 2% |
| sara Deschenes | 10/10 | 3547 days | 2% |
| Helmut Kazmaier | 1/10 | 3548 days | 1% |
| Jocelyn Booy | 6/10 | 3551 days | 1% |
| Daisy Hoopers | 10/10 | 3557 days | 1% |
| Felicity Hughes | 8/10 | 3560 days | 1% |
| Sam Howard | 7/10 | 3569 days | 1% |
| Georgia Sutcliffe | 8/10 | 3578 days | 2% |
| Nick Bailey | 8/10 | 3578 days | 2% |
| Stephanie Lauer | 10/10 | 3578 days | 2% |
| Chislaine Arends | 10/10 | 3578 days | 2% |
| Michael Jeffress | 10/10 | 3578 days | 2% |
| Simon Robinson | 10/10 | 3578 days | 2% |
| Fiona Brigmanis | 8/10 | 3578 days | 2% |
| Beth Morris | 10/10 | 3578 days | 2% |
| Peter Coggins | 8/10 | 3578 days | 2% |
| Laurent Pinot | 10/10 | 3578 days | 2% |
| Martin Kurtz | 10/10 | 3578 days | 2% |
| Gina G | 1/10 | 3578 days | 1% |
| Christine Bilton | 10/10 | 3578 days | 2% |
| Sylvie Svensson | 10/10 | 3578 days | 2% |
| Jeremy Evans | 9/10 | 3578 days | 2% |
| Werner | 10/10 | 3609 days | 2% |
| Mel R | 10/10 | 3609 days | 2% |
| Yasmin Lim | 10/10 | 3609 days | 2% |
| Jill | 10/10 | 3609 days | 2% |
| Samuel Ong | 9/10 | 3609 days | 2% |
| Poh ching Yu | 2/10 | 3609 days | 1% |
| ryan harkleroad | 8/10 | 3609 days | 2% |
| colin mcmahon | 10/10 | 3609 days | 2% |
| Julia Tästensen | 10/10 | 3609 days | 2% |
| Paige H | 10/10 | 3609 days | 2% |
| Mike Mazur | 8/10 | 3609 days | 2% |
| Sigrid Duus | 8/10 | 3610 days | 1% |
| Mads Nielsen | 8/10 | 3610 days | 1% |
| Leonie Brabers | 8/10 | 3633 days | 1% |
| Petra | 10/10 | 3639 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3639 days | 2% |
| Ashleigh Standell | 10/10 | 3639 days | 2% |
| Kathy Fisher | 8/10 | 3639 days | 2% |
| andy ziesmann | 10/10 | 3639 days | 2% |
| T Brummel | 9/10 | 3639 days | 2% |
| Pavel Schmitt | 10/10 | 3639 days | 2% |
| Peter Rickard | 8/10 | 3639 days | 2% |
| Carol Kettner | 9/10 | 3639 days | 2% |
| Isabell Kraemer | 10/10 | 3639 days | 2% |
| Kevin Hendy | 10/10 | 3649 days | 1% |
| Jamie Anderson | 10/10 | 3670 days | 2% |
| Harry Peters | 10/10 | 3670 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3670 days | 2% |
| Wouters | 10/10 | 3670 days | 2% |
| Katie | 10/10 | 3670 days | 2% |
| Tracey Davies | 8/10 | 3670 days | 2% |
| Andrew Sampaklis | 10/10 | 3670 days | 2% |
| Emilie Fagioli | 10/10 | 3670 days | 2% |
| Steffi Feldmann | 10/10 | 3700 days | 2% |
| Stephen O'Co | 10/10 | 3700 days | 2% |
| JC Owen | 10/10 | 3700 days | 2% |
| Janelle G | 10/10 | 3700 days | 2% |
| Andrew Roberts | 10/10 | 3700 days | 2% |
| steve kettewell | 10/10 | 3700 days | 2% |
| Chris BENDL | 7/10 | 3731 days | 1% |
| Tommy 3000 | 10/10 | 3731 days | 2% |
| Al Round the World | 10/10 | 3731 days | 2% |
| Hoki Nixon | 10/10 | 3731 days | 2% |
| Lara Monro | 10/10 | 3762 days | 1% |
| Caitlin Johnson | 10/10 | 3762 days | 1% |
| Marie2200 | 10/10 | 3762 days | 1% |
| esther houghton | 10/10 | 3762 days | 1% |
| Brandon H | 10/10 | 3762 days | 1% |
| Katja Fibig | 8/10 | 3762 days | 1% |
| Silvia R. | 10/10 | 3762 days | 1% |
| helen mccarl | 9/10 | 3762 days | 1% |
| Kiwi Girl | 10/10 | 3762 days | 1% |
| Barbara Beerli | 9/10 | 3762 days | 1% |
| Claudia 0 | 10/10 | 3762 days | 1% |
| Anni Buechele | 10/10 | 3792 days | 1% |
| Jane and Duncan Fraser | 10/10 | 3792 days | 1% |
| Leslie Royal | 10/10 | 3823 days | 1% |
| Angene Johnson | 10/10 | 3823 days | 1% |
| Simon Breunig | 10/10 | 3823 days | 1% |
| Stew H | 9/10 | 3823 days | 1% |
| Arthur Wilding | 10/10 | 3823 days | 1% |
| Sandra Ray | 10/10 | 3823 days | 1% |
| Rabiah Abdullah | 4/10 | 3853 days | 1% |
| Christian Schnur | 10/10 | 3853 days | 1% |
| Christian Schönfels | 10/10 | 3853 days | 1% |
| Tim Evans | 10/10 | 3853 days | 1% |
| Bastian Leistner | 9/10 | 3884 days | 1% |
| Florian Thiele | 10/10 | 3884 days | 1% |
| Katelyn Flynn | 10/10 | 3884 days | 1% |
| Kasia Mazur | 10/10 | 3884 days | 1% |
| Louise Curnell | 9/10 | 3884 days | 1% |
| Sven Jahn | 10/10 | 3884 days | 1% |
| Hayden Arthur | 10/10 | 3885 days | 1% |
| Patrick Veber | 10/10 | 3905 days | 1% |
| Sabine Hering | 10/10 | 3913 days | 1% |
| James | 10/10 | 3913 days | 1% |
| Jeroen Slappendel | 10/10 | 3913 days | 1% |
| Glenn Kasman | 1/10 | 3913 days | 0% |
| Kerstin | 3/10 | 3944 days | 1% |
| Karen W | 10/10 | 3944 days | 1% |
| Stephen Eitel | 9/10 | 3944 days | 1% |
| Alexa Schneider | 10/10 | 3944 days | 1% |
| Michaela Rossmann | 10/10 | 3944 days | 1% |
| Sabina Host | 10/10 | 3945 days | 1% |
| Peter Sullivan | 10/10 | 3945 days | 1% |
| Manfred und Karin Achtstaetter | 10/10 | 3945 days | 1% |
| Stefanie Peters | 10/10 | 3945 days | 1% |
| Yousef Firoozan | 9/10 | 3975 days | 1% |
| cp lim | 9/10 | 3976 days | 1% |
| Jochen Dirkling | 10/10 | 3976 days | 1% |
| Manfred Gehrmann | 10/10 | 3976 days | 1% |
| Lorie Grundy | 9/10 | 3976 days | 1% |
| Maria und Peter | 10/10 | 3976 days | 1% |
| A Milber | 10/10 | 3976 days | 1% |
| Teemu Rautanen | 9/10 | 4005 days | 1% |
| Alex Sch | 9/10 | 4005 days | 1% |
| Gavin Print | 9/10 | 4005 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 4005 days | 1% |
| Elena Möller | 10/10 | 4006 days | 1% |
| David and Deslei Wood | 10/10 | 4006 days | 1% |
| Doro & Kally May | 10/10 | 4006 days | 1% |
| oscar de la calle tejedor | 10/10 | 4006 days | 1% |
| Nathan | 10/10 | 4036 days | 1% |
| Marleen Kenneth | 10/10 | 4036 days | 1% |
| Edith Wol | 10/10 | 4037 days | 1% |
| Peter H | 10/10 | 4037 days | 1% |
| Ruth | 10/10 | 4066 days | 1% |
| kelly bell | 10/10 | 4066 days | 1% |
| Marion Zajonc | 10/10 | 4066 days | 1% |
| Malinda B | 10/10 | 4066 days | 1% |
| Nate Thompson | 10/10 | 4097 days | 1% |
| Vinay Maharajpet | 10/10 | 4098 days | 1% |
| E K | 10/10 | 4128 days | 1% |
| Bronwyn Marshall | 10/10 | 4128 days | 1% |
| Nz Fan | 10/10 | 4128 days | 1% |
| Marius Fischer | 10/10 | 4158 days | 1% |
| janh | 10/10 | 4158 days | 1% |
| Erica Metro | 10/10 | 4158 days | 1% |
| Basak Ozaltin | 9/10 | 4189 days | 0% |
| Richard Metro | 10/10 | 4189 days | 0% |
| Thijs van Stiphout | 10/10 | 4189 days | 0% |
| Elisabeth Tartler | 10/10 | 4190 days | 0% |
| Rachel S | 5/10 | 4219 days | 0% |
| Osama Salih | 10/10 | 4219 days | 0% |
| Kurz Werner | 9/10 | 4220 days | 0% |
| Thomas Jentschke | 10/10 | 4220 days | 0% |
| alexandra Mund | 10/10 | 4250 days | 0% |
| Klaus Kircher | 10/10 | 4251 days | 0% |
| Sophie Truemper | 10/10 | 4278 days | 0% |
| Guillermo Lupi | 10/10 | 4278 days | 0% |
| Robert Warner | 9/10 | 4278 days | 0% |
| sofia crosley | 10/10 | 4278 days | 0% |
| Ronda Pendergast | 10/10 | 4278 days | 0% |
| Eva | 10/10 | 4278 days | 0% |
| Scott | 10/10 | 4278 days | 0% |
| Ilka and Helge | 10/10 | 4309 days | 0% |
| Bernd "Schwabe" | 10/10 | 4309 days | 0% |
| Moritz &Co | 10/10 | 4309 days | 0% |
| Martin Pelka | 10/10 | 4309 days | 0% |
| Sara Hubber | 10/10 | 4309 days | 0% |
| Astrid Michalske | 10/10 | 4310 days | 0% |
| Mike Behrens | 10/10 | 4310 days | 0% |
| Irod | 10/10 | 4340 days | 0% |
| Franz | 10/10 | 4340 days | 0% |
| Allan David | 10/10 | 4340 days | 0% |
| norman justesen | 10/10 | 4370 days | 0% |
| lennart herpertz | 10/10 | 4371 days | 0% |
| Mark BonDurant | 10/10 | 4401 days | 1% |
| Infernal | 10/10 | 4401 days | 1% |
| pascal omondiagbe | 10/10 | 4401 days | 1% |
| Jodi Thiessen | 10/10 | 4431 days | 1% |
| IreneG26 | 10/10 | 4431 days | 1% |
| Jiminey Cricket | 10/10 | 4432 days | 1% |
| LoveOutdoors | 10/10 | 4432 days | 1% |
| Joe | 10/10 | 4462 days | 1% |
| Ben Clarke | 10/10 | 4463 days | 1% |
| Hans-Georg Milz | 10/10 | 4463 days | 1% |
| Wolfgang B | 10/10 | 4463 days | 1% |
| Arne Bruesch | 10/10 | 4463 days | 1% |
| Glen White | 10/10 | 4584 days | 1% |
| Kristina | 9/10 | 4634 days | 1% |
| Fabian | 10/10 | 4981 days | 1% |
| Heide Will | 10/10 | 5009 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-6.66% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 57 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.60% |
| 198 | -3.62% |
| 199 | -3.64% |
| 200 | -3.66% |
| 201 | -3.68% |
| 202 | -3.70% |
| 203 | -3.71% |
| … | … |
Balancing Adjustment
4.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.