Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Euro Campers

Valid Reviews

281 Valid Reviews

The Euro Campers experience has a total of 318 reviews. There are 281 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 281 valid reviews:

Rating Count Percentage
10/10 183
65%
9/10 37
13%
8/10 30
11%
7/10 6
2%
6/10 1
0%
5/10 2
1%
4/10 1
0%
3/10 5
2%
2/10 2
1%
1/10 14
5%

88.90% Average

The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

13 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 13 face-to-face reviews:

Rating Count Percentage
10/10 4
31%
9/10 1
8%
8/10 6
46%
7/10 1
8%
6/10 1
8%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

84.62% Average

The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

80.76%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Alain Bélanger 10/10 293 days 100%
Pia 1/10 352 days 40%
Hilke und Marian 8/10 687 days 75%
Justin Littman 1/10 687 days 31%
Adem 1/10 1144 days 13%
Jens Moeller 10/10 1144 days 33%
alessandra breitenstein 1/10 1144 days 13%
Melfuction Berry 1/10 1267 days 10%
Ange 1/10 1997 days 2%
Peter, The Netherlands 3/10 2119 days 2%
Emmalee Burger 1/10 2119 days 2%
CHRIS 1/10 2119 days 2%
Max 10/10 2148 days 4%
Leonie D 2/10 2148 days 2%
Deborah Vitali 3/10 2179 days 2%
daniela 3/10 2179 days 2%
schap chris 1/10 2210 days 2%
Grant Clark 10/10 2271 days 4%
robertina szolarova 10/10 2424 days 4%
Markus Hufnagel 8/10 2454 days 4%
Kimberly McLean 8/10 2454 days 4%
Michel Cote 9/10 2454 days 4%
Veronica Young 10/10 2513 days 4%
DIANE GUTJAHR 10/10 2544 days 4%
Gareth O'Rourke 5/10 2575 days 3%
Fredrick Rorus 10/10 2575 days 4%
Kerri Schopper 10/10 2575 days 4%
Guenter Kastner 7/10 2575 days 3%
Laura 1/10 2575 days 1%
Giovanni Gamba 10/10 2636 days 3%
TOM SCHOUTEN 9/10 2666 days 3%
Hugo Fernandes 3/10 2666 days 2%
Mitchell Banks 10/10 2666 days 3%
capucine Heymes 10/10 2697 days 3%
sus Bently 10/10 2697 days 3%
Tamaza Zing 9/10 2697 days 3%
Stewart Hellken 10/10 2728 days 3%
Ari Wibowo 10/10 2728 days 3%
Jeff Chadding 9/10 2728 days 3%
sara oblak 10/10 2789 days 3%
A couple in a Euro Kingsleeper 10/10 2789 days 3%
Magdaleen Becker 10/10 2789 days 3%
Eleri Jones 8/10 2819 days 3%
Falkenhain Annemarie 9/10 2819 days 3%
Sarah Zul 9/10 2819 days 3%
Stephenn Baas 9/10 2819 days 3%
Simon Gakowski 10/10 2819 days 3%
Jeffery Wilson 1/10 2849 days 1%
DANIEL VIOLA 9/10 2850 days 3%
Rhyll Forrest 10/10 2850 days 3%
Linda Pulliam 8/10 2850 days 3%
Rodney Erickson 7/10 2850 days 3%
Freddrick Weiser 10/10 2850 days 3%
Domonkos Strommer 9/10 2909 days 3%
Troels Karlsen 10/10 2909 days 3%
Adrian Rutter 8/10 2909 days 3%
Eileen Hayden 10/10 2909 days 3%
duval-fleury benoit 10/10 2909 days 3%
Steven Kappeler 10/10 2940 days 3%
Irene Tos 7/10 2940 days 3%
Corinna Gröne 8/10 2940 days 3%
phill Fisher 8/10 2940 days 3%
Jan Christoph 10/10 2967 days 2%
Ted Gonera 9/10 2970 days 3%
Michael Kielburger 10/10 2970 days 3%
Sabrina Poon 8/10 2970 days 3%
Eoin O'Gorman 9/10 2970 days 3%
Frank Adriaanse 8/10 2970 days 3%
Andrew Praill 7/10 2970 days 3%
Oscar Petersen 8/10 2984 days 2%
helen reeve 10/10 3001 days 3%
Jozef Pinkerton 9/10 3031 days 3%
Keith Mc Daniel 10/10 3093 days 3%
phil reynolds 9/10 3093 days 3%
Melanie Forst 10/10 3093 days 3%
Mariette Eggermont 8/10 3093 days 2%
Marine Contri 8/10 3123 days 2%
Suzanne Hopkins 10/10 3123 days 2%
Mario Richter 10/10 3123 days 2%
Rodrigo De Souza 10/10 3123 days 2%
Simone Krause 10/10 3123 days 2%
ENG LEE OOI 8/10 3154 days 2%
Pablo Renedo 10/10 3154 days 2%
Tiam Siong Tan 10/10 3154 days 2%
Jon Veitch 9/10 3184 days 2%
Alan Honey 10/10 3184 days 2%
Matt Hansen 10/10 3184 days 2%
Thomas and Sonja 8/10 3200 days 1%
Bettina Olbrich 9/10 3215 days 2%
Anita Geyer 8/10 3215 days 2%
Vojtech Vojtko 10/10 3215 days 2%
Gary Gustafson 10/10 3215 days 2%
Robert Denison 9/10 3215 days 2%
patrik girardet 10/10 3215 days 2%
Taylor Wilson 10/10 3215 days 2%
Juan Prosperi 10/10 3243 days 2%
Lauren Moore 9/10 3243 days 2%
sara Deschenes 10/10 3243 days 2%
Helmut Kazmaier 1/10 3243 days 1%
Jocelyn Booy 6/10 3246 days 1%
Daisy Hoopers 10/10 3252 days 1%
Felicity Hughes 8/10 3255 days 1%
Sam Howard 7/10 3264 days 1%
Georgia Sutcliffe 8/10 3274 days 2%
Nick Bailey 8/10 3274 days 2%
Stephanie Lauer 10/10 3274 days 2%
Chislaine Arends 10/10 3274 days 2%
Michael Jeffress 10/10 3274 days 2%
Simon Robinson 10/10 3274 days 2%
Fiona Brigmanis 8/10 3274 days 2%
Beth Morris 10/10 3274 days 2%
Peter Coggins 8/10 3274 days 2%
Laurent Pinot 10/10 3274 days 2%
Martin Kurtz 10/10 3274 days 2%
Gina G 1/10 3274 days 1%
Christine Bilton 10/10 3274 days 2%
Sylvie Svensson 10/10 3274 days 2%
Jeremy Evans 9/10 3274 days 2%
Werner 10/10 3305 days 2%
Mel R 10/10 3305 days 2%
Yasmin Lim 10/10 3305 days 2%
Jill 10/10 3305 days 2%
Samuel Ong 9/10 3305 days 2%
Poh ching Yu 2/10 3305 days 1%
ryan harkleroad 8/10 3305 days 2%
colin mcmahon 10/10 3305 days 2%
Julia Tästensen 10/10 3305 days 2%
Paige H 10/10 3305 days 2%
Mike Mazur 8/10 3305 days 2%
Sigrid Duus 8/10 3305 days 1%
Mads Nielsen 8/10 3305 days 1%
Leonie Brabers 8/10 3328 days 1%
Petra 10/10 3335 days 2%
Ahmad Zulhilmi Mohamed Omar 10/10 3335 days 2%
Ashleigh Standell 10/10 3335 days 2%
Kathy Fisher 8/10 3335 days 2%
andy ziesmann 10/10 3335 days 2%
T Brummel 9/10 3335 days 2%
Pavel Schmitt 10/10 3335 days 2%
Peter Rickard 8/10 3335 days 2%
Carol Kettner 9/10 3335 days 2%
Isabell Kraemer 10/10 3335 days 2%
Kevin Hendy 10/10 3344 days 1%
Jamie Anderson 10/10 3366 days 2%
Harry Peters 10/10 3366 days 2%
Nurul Farhanah Sidik 10/10 3366 days 2%
Wouters 10/10 3366 days 2%
Katie 10/10 3366 days 2%
Tracey Davies 8/10 3366 days 2%
Andrew Sampaklis 10/10 3366 days 2%
Emilie Fagioli 10/10 3366 days 2%
Steffi Feldmann 10/10 3396 days 2%
Stephen O'Co 10/10 3396 days 2%
JC Owen 10/10 3396 days 2%
Janelle G 10/10 3396 days 2%
Andrew Roberts 10/10 3396 days 2%
steve kettewell 10/10 3396 days 2%
Chris BENDL 7/10 3427 days 2%
Tommy 3000 10/10 3427 days 2%
Al Round the World 10/10 3427 days 2%
Hoki Nixon 10/10 3427 days 2%
Lara Monro 10/10 3458 days 2%
Caitlin Johnson 10/10 3458 days 2%
Marie2200 10/10 3458 days 2%
esther houghton 10/10 3458 days 2%
Brandon H 10/10 3458 days 2%
Katja Fibig 8/10 3458 days 2%
Silvia R. 10/10 3458 days 2%
helen mccarl 9/10 3458 days 2%
Kiwi Girl 10/10 3458 days 2%
Barbara Beerli 9/10 3458 days 2%
Claudia 0 10/10 3458 days 2%
Anni Buechele 10/10 3488 days 2%
Jane and Duncan Fraser 10/10 3488 days 2%
Leslie Royal 10/10 3519 days 2%
Angene Johnson 10/10 3519 days 2%
Simon Breunig 10/10 3519 days 2%
Stew H 9/10 3519 days 2%
Arthur Wilding 10/10 3519 days 2%
Sandra Ray 10/10 3519 days 2%
Rabiah Abdullah 4/10 3549 days 1%
Christian Schnur 10/10 3549 days 2%
Christian Schönfels 10/10 3549 days 2%
Tim Evans 10/10 3549 days 2%
Bastian Leistner 9/10 3580 days 2%
Florian Thiele 10/10 3580 days 2%
Katelyn Flynn 10/10 3580 days 2%
Kasia Mazur 10/10 3580 days 2%
Louise Curnell 9/10 3580 days 2%
Sven Jahn 10/10 3580 days 2%
Hayden Arthur 10/10 3580 days 2%
Patrick Veber 10/10 3600 days 1%
Sabine Hering 10/10 3609 days 1%
James 10/10 3609 days 1%
Jeroen Slappendel 10/10 3609 days 1%
Glenn Kasman 1/10 3609 days 1%
Kerstin 3/10 3640 days 1%
Karen W 10/10 3640 days 1%
Stephen Eitel 9/10 3640 days 1%
Alexa Schneider 10/10 3640 days 1%
Michaela Rossmann 10/10 3640 days 1%
Sabina Host 10/10 3640 days 1%
Peter Sullivan 10/10 3640 days 1%
Manfred und Karin Achtstaetter 10/10 3640 days 1%
Stefanie Peters 10/10 3640 days 1%
Yousef Firoozan 9/10 3671 days 1%
cp lim 9/10 3671 days 1%
Jochen Dirkling 10/10 3671 days 1%
Manfred Gehrmann 10/10 3671 days 1%
Lorie Grundy 9/10 3671 days 1%
Maria und Peter 10/10 3671 days 1%
A Milber 10/10 3671 days 1%
Teemu Rautanen 9/10 3701 days 1%
Alex Sch 9/10 3701 days 1%
Gavin Print 9/10 3701 days 1%
stadivoj@gmail.com Radivoj 10/10 3701 days 1%
Elena Möller 10/10 3701 days 1%
David and Deslei Wood 10/10 3701 days 1%
Doro & Kally May 10/10 3701 days 1%
oscar de la calle tejedor 10/10 3701 days 1%
Nathan 10/10 3732 days 1%
Marleen Kenneth 10/10 3732 days 1%
Edith Wol 10/10 3732 days 1%
Peter H 10/10 3732 days 1%
Ruth 10/10 3762 days 1%
kelly bell 10/10 3762 days 1%
Marion Zajonc 10/10 3762 days 1%
Malinda B 10/10 3762 days 1%
Nate Thompson 10/10 3793 days 1%
Vinay Maharajpet 10/10 3793 days 1%
E K 10/10 3824 days 1%
Bronwyn Marshall 10/10 3824 days 1%
Nz Fan 10/10 3824 days 1%
Marius Fischer 10/10 3854 days 1%
janh 10/10 3854 days 1%
Erica Metro 10/10 3854 days 1%
Basak Ozaltin 9/10 3885 days 1%
Richard Metro 10/10 3885 days 1%
Thijs van Stiphout 10/10 3885 days 1%
Elisabeth Tartler 10/10 3885 days 1%
Rachel S 5/10 3915 days 1%
Osama Salih 10/10 3915 days 1%
Kurz Werner 9/10 3915 days 1%
Thomas Jentschke 10/10 3915 days 1%
alexandra Mund 10/10 3946 days 1%
Klaus Kircher 10/10 3946 days 1%
Sophie Truemper 10/10 3974 days 1%
Guillermo Lupi 10/10 3974 days 1%
Robert Warner 9/10 3974 days 1%
sofia crosley 10/10 3974 days 1%
Ronda Pendergast 10/10 3974 days 1%
Eva 10/10 3974 days 1%
Scott 10/10 3974 days 1%
Ilka and Helge 10/10 4005 days 1%
Bernd "Schwabe" 10/10 4005 days 1%
Moritz &Co 10/10 4005 days 1%
Martin Pelka 10/10 4005 days 1%
Sara Hubber 10/10 4005 days 1%
Astrid Michalske 10/10 4005 days 1%
Mike Behrens 10/10 4005 days 1%
Irod 10/10 4036 days 1%
Franz 10/10 4036 days 1%
Allan David 10/10 4036 days 1%
norman justesen 10/10 4066 days 1%
lennart herpertz 10/10 4066 days 1%
Mark BonDurant 10/10 4097 days 0%
Infernal 10/10 4097 days 0%
pascal omondiagbe 10/10 4097 days 0%
Jodi Thiessen 10/10 4127 days 0%
IreneG26 10/10 4127 days 0%
Jiminey Cricket 10/10 4127 days 0%
LoveOutdoors 10/10 4127 days 0%
Joe 10/10 4158 days 0%
Ben Clarke 10/10 4158 days 0%
Hans-Georg Milz 10/10 4158 days 0%
Wolfgang B 10/10 4158 days 0%
Arne Bruesch 10/10 4158 days 0%
Glen White 10/10 4280 days 0%
Kristina 9/10 4329 days 0%
Fabian 10/10 4676 days 1%
Heide Will 10/10 4704 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.05% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.98%
198 -4.01%
199 -4.03%
200 -4.05%
201 -4.07%
202 -4.09%
203 -4.11%

Balancing Adjustment

5.17% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

74%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.