G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Euro Campers
Valid Reviews
281 Valid Reviews
The Euro Campers experience has a total of 314 reviews. There are 281 valid reviews that are included when calculating the ranking score and 33 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 281 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 14 |
|
5% |
88.90% Average
The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.90%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alain Bélanger | 10/10 | 618 days | 100% |
| Pia | 1/10 | 677 days | 38% |
| Hilke und Marian | 8/10 | 1012 days | 53% |
| Justin Littman | 1/10 | 1012 days | 22% |
| Adem | 1/10 | 1469 days | 6% |
| Jens Moeller | 10/10 | 1469 days | 16% |
| alessandra breitenstein | 1/10 | 1469 days | 6% |
| Melfuction Berry | 1/10 | 1591 days | 4% |
| Ange | 1/10 | 2322 days | 2% |
| Peter, The Netherlands | 3/10 | 2444 days | 3% |
| Emmalee Burger | 1/10 | 2444 days | 2% |
| CHRIS | 1/10 | 2444 days | 2% |
| Max | 10/10 | 2473 days | 5% |
| Leonie D | 2/10 | 2473 days | 2% |
| Deborah Vitali | 3/10 | 2503 days | 3% |
| daniela | 3/10 | 2504 days | 3% |
| schap chris | 1/10 | 2535 days | 2% |
| Grant Clark | 10/10 | 2595 days | 4% |
| robertina szolarova | 10/10 | 2748 days | 4% |
| Markus Hufnagel | 8/10 | 2778 days | 4% |
| Kimberly McLean | 8/10 | 2778 days | 4% |
| Michel Cote | 9/10 | 2778 days | 4% |
| Veronica Young | 10/10 | 2837 days | 4% |
| DIANE GUTJAHR | 10/10 | 2868 days | 4% |
| Gareth O'Rourke | 5/10 | 2899 days | 3% |
| Fredrick Rorus | 10/10 | 2899 days | 4% |
| Kerri Schopper | 10/10 | 2899 days | 4% |
| Guenter Kastner | 7/10 | 2900 days | 3% |
| Laura | 1/10 | 2900 days | 1% |
| Giovanni Gamba | 10/10 | 2961 days | 4% |
| TOM SCHOUTEN | 9/10 | 2990 days | 3% |
| Hugo Fernandes | 3/10 | 2990 days | 2% |
| Mitchell Banks | 10/10 | 2991 days | 3% |
| capucine Heymes | 10/10 | 3021 days | 3% |
| sus Bently | 10/10 | 3021 days | 3% |
| Tamaza Zing | 9/10 | 3021 days | 3% |
| Stewart Hellken | 10/10 | 3052 days | 3% |
| Ari Wibowo | 10/10 | 3053 days | 3% |
| Jeff Chadding | 9/10 | 3053 days | 3% |
| sara oblak | 10/10 | 3113 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 3113 days | 3% |
| Magdaleen Becker | 10/10 | 3113 days | 3% |
| Eleri Jones | 8/10 | 3143 days | 3% |
| Falkenhain Annemarie | 9/10 | 3143 days | 3% |
| Sarah Zul | 9/10 | 3143 days | 3% |
| Stephenn Baas | 9/10 | 3143 days | 3% |
| Simon Gakowski | 10/10 | 3144 days | 3% |
| Jeffery Wilson | 1/10 | 3174 days | 1% |
| DANIEL VIOLA | 9/10 | 3174 days | 3% |
| Rhyll Forrest | 10/10 | 3174 days | 3% |
| Linda Pulliam | 8/10 | 3174 days | 3% |
| Rodney Erickson | 7/10 | 3174 days | 3% |
| Freddrick Weiser | 10/10 | 3175 days | 3% |
| Domonkos Strommer | 9/10 | 3233 days | 3% |
| Troels Karlsen | 10/10 | 3233 days | 3% |
| Adrian Rutter | 8/10 | 3233 days | 3% |
| Eileen Hayden | 10/10 | 3233 days | 3% |
| duval-fleury benoit | 10/10 | 3233 days | 3% |
| Steven Kappeler | 10/10 | 3264 days | 3% |
| Irene Tos | 7/10 | 3264 days | 3% |
| Corinna Gröne | 8/10 | 3264 days | 3% |
| phill Fisher | 8/10 | 3264 days | 3% |
| Jan Christoph | 10/10 | 3292 days | 2% |
| Ted Gonera | 9/10 | 3294 days | 3% |
| Michael Kielburger | 10/10 | 3294 days | 3% |
| Sabrina Poon | 8/10 | 3294 days | 3% |
| Eoin O'Gorman | 9/10 | 3294 days | 3% |
| Frank Adriaanse | 8/10 | 3294 days | 3% |
| Andrew Praill | 7/10 | 3295 days | 2% |
| Oscar Petersen | 8/10 | 3309 days | 2% |
| helen reeve | 10/10 | 3325 days | 3% |
| Jozef Pinkerton | 9/10 | 3355 days | 2% |
| Keith Mc Daniel | 10/10 | 3417 days | 2% |
| phil reynolds | 9/10 | 3417 days | 2% |
| Melanie Forst | 10/10 | 3417 days | 2% |
| Mariette Eggermont | 8/10 | 3417 days | 2% |
| Marine Contri | 8/10 | 3447 days | 2% |
| Suzanne Hopkins | 10/10 | 3447 days | 2% |
| Mario Richter | 10/10 | 3447 days | 2% |
| Rodrigo De Souza | 10/10 | 3447 days | 2% |
| Simone Krause | 10/10 | 3447 days | 2% |
| ENG LEE OOI | 8/10 | 3478 days | 2% |
| Pablo Renedo | 10/10 | 3478 days | 2% |
| Tiam Siong Tan | 10/10 | 3478 days | 2% |
| Jon Veitch | 9/10 | 3508 days | 2% |
| Alan Honey | 10/10 | 3508 days | 2% |
| Matt Hansen | 10/10 | 3508 days | 2% |
| Thomas and Sonja | 8/10 | 3525 days | 1% |
| Bettina Olbrich | 9/10 | 3539 days | 2% |
| Anita Geyer | 8/10 | 3539 days | 2% |
| Vojtech Vojtko | 10/10 | 3539 days | 2% |
| Gary Gustafson | 10/10 | 3539 days | 2% |
| Robert Denison | 9/10 | 3539 days | 2% |
| patrik girardet | 10/10 | 3539 days | 2% |
| Taylor Wilson | 10/10 | 3539 days | 2% |
| Juan Prosperi | 10/10 | 3567 days | 2% |
| Lauren Moore | 9/10 | 3567 days | 2% |
| sara Deschenes | 10/10 | 3567 days | 2% |
| Helmut Kazmaier | 1/10 | 3568 days | 1% |
| Jocelyn Booy | 6/10 | 3571 days | 1% |
| Daisy Hoopers | 10/10 | 3577 days | 1% |
| Felicity Hughes | 8/10 | 3580 days | 1% |
| Sam Howard | 7/10 | 3589 days | 1% |
| Georgia Sutcliffe | 8/10 | 3598 days | 2% |
| Nick Bailey | 8/10 | 3598 days | 2% |
| Stephanie Lauer | 10/10 | 3598 days | 2% |
| Chislaine Arends | 10/10 | 3598 days | 2% |
| Michael Jeffress | 10/10 | 3598 days | 2% |
| Simon Robinson | 10/10 | 3598 days | 2% |
| Fiona Brigmanis | 8/10 | 3598 days | 2% |
| Beth Morris | 10/10 | 3598 days | 2% |
| Peter Coggins | 8/10 | 3598 days | 2% |
| Laurent Pinot | 10/10 | 3598 days | 2% |
| Martin Kurtz | 10/10 | 3598 days | 2% |
| Gina G | 1/10 | 3598 days | 1% |
| Christine Bilton | 10/10 | 3598 days | 2% |
| Sylvie Svensson | 10/10 | 3598 days | 2% |
| Jeremy Evans | 9/10 | 3598 days | 2% |
| Werner | 10/10 | 3629 days | 2% |
| Mel R | 10/10 | 3629 days | 2% |
| Yasmin Lim | 10/10 | 3629 days | 2% |
| Jill | 10/10 | 3629 days | 2% |
| Samuel Ong | 9/10 | 3629 days | 2% |
| Poh ching Yu | 2/10 | 3629 days | 1% |
| ryan harkleroad | 8/10 | 3629 days | 2% |
| colin mcmahon | 10/10 | 3629 days | 2% |
| Julia Tästensen | 10/10 | 3629 days | 2% |
| Paige H | 10/10 | 3629 days | 2% |
| Mike Mazur | 8/10 | 3629 days | 2% |
| Sigrid Duus | 8/10 | 3630 days | 1% |
| Mads Nielsen | 8/10 | 3630 days | 1% |
| Leonie Brabers | 8/10 | 3653 days | 1% |
| Petra | 10/10 | 3659 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3659 days | 2% |
| Ashleigh Standell | 10/10 | 3659 days | 2% |
| Kathy Fisher | 8/10 | 3659 days | 2% |
| andy ziesmann | 10/10 | 3659 days | 2% |
| T Brummel | 9/10 | 3659 days | 2% |
| Pavel Schmitt | 10/10 | 3659 days | 2% |
| Peter Rickard | 8/10 | 3659 days | 2% |
| Carol Kettner | 9/10 | 3659 days | 2% |
| Isabell Kraemer | 10/10 | 3659 days | 2% |
| Kevin Hendy | 10/10 | 3669 days | 1% |
| Jamie Anderson | 10/10 | 3690 days | 2% |
| Harry Peters | 10/10 | 3690 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3690 days | 2% |
| Wouters | 10/10 | 3690 days | 2% |
| Katie | 10/10 | 3690 days | 2% |
| Tracey Davies | 8/10 | 3690 days | 2% |
| Andrew Sampaklis | 10/10 | 3690 days | 2% |
| Emilie Fagioli | 10/10 | 3690 days | 2% |
| Steffi Feldmann | 10/10 | 3720 days | 2% |
| Stephen O'Co | 10/10 | 3720 days | 2% |
| JC Owen | 10/10 | 3720 days | 2% |
| Janelle G | 10/10 | 3720 days | 2% |
| Andrew Roberts | 10/10 | 3720 days | 2% |
| steve kettewell | 10/10 | 3720 days | 2% |
| Chris BENDL | 7/10 | 3751 days | 1% |
| Tommy 3000 | 10/10 | 3751 days | 2% |
| Al Round the World | 10/10 | 3751 days | 2% |
| Hoki Nixon | 10/10 | 3751 days | 2% |
| Lara Monro | 10/10 | 3782 days | 1% |
| Caitlin Johnson | 10/10 | 3782 days | 1% |
| Marie2200 | 10/10 | 3782 days | 1% |
| esther houghton | 10/10 | 3782 days | 1% |
| Brandon H | 10/10 | 3782 days | 1% |
| Katja Fibig | 8/10 | 3782 days | 1% |
| Silvia R. | 10/10 | 3782 days | 1% |
| helen mccarl | 9/10 | 3782 days | 1% |
| Kiwi Girl | 10/10 | 3782 days | 1% |
| Barbara Beerli | 9/10 | 3782 days | 1% |
| Claudia 0 | 10/10 | 3782 days | 1% |
| Anni Buechele | 10/10 | 3812 days | 1% |
| Jane and Duncan Fraser | 10/10 | 3812 days | 1% |
| Leslie Royal | 10/10 | 3843 days | 1% |
| Angene Johnson | 10/10 | 3843 days | 1% |
| Simon Breunig | 10/10 | 3843 days | 1% |
| Stew H | 9/10 | 3843 days | 1% |
| Arthur Wilding | 10/10 | 3843 days | 1% |
| Sandra Ray | 10/10 | 3843 days | 1% |
| Rabiah Abdullah | 4/10 | 3873 days | 1% |
| Christian Schnur | 10/10 | 3873 days | 1% |
| Christian Schönfels | 10/10 | 3873 days | 1% |
| Tim Evans | 10/10 | 3873 days | 1% |
| Bastian Leistner | 9/10 | 3904 days | 1% |
| Florian Thiele | 10/10 | 3904 days | 1% |
| Katelyn Flynn | 10/10 | 3904 days | 1% |
| Kasia Mazur | 10/10 | 3904 days | 1% |
| Louise Curnell | 9/10 | 3904 days | 1% |
| Sven Jahn | 10/10 | 3904 days | 1% |
| Hayden Arthur | 10/10 | 3905 days | 1% |
| Patrick Veber | 10/10 | 3925 days | 1% |
| Sabine Hering | 10/10 | 3933 days | 1% |
| James | 10/10 | 3933 days | 1% |
| Jeroen Slappendel | 10/10 | 3933 days | 1% |
| Glenn Kasman | 1/10 | 3933 days | 0% |
| Kerstin | 3/10 | 3964 days | 1% |
| Karen W | 10/10 | 3964 days | 1% |
| Stephen Eitel | 9/10 | 3964 days | 1% |
| Alexa Schneider | 10/10 | 3964 days | 1% |
| Michaela Rossmann | 10/10 | 3964 days | 1% |
| Sabina Host | 10/10 | 3965 days | 1% |
| Peter Sullivan | 10/10 | 3965 days | 1% |
| Manfred und Karin Achtstaetter | 10/10 | 3965 days | 1% |
| Stefanie Peters | 10/10 | 3965 days | 1% |
| Yousef Firoozan | 9/10 | 3995 days | 1% |
| cp lim | 9/10 | 3996 days | 1% |
| Jochen Dirkling | 10/10 | 3996 days | 1% |
| Manfred Gehrmann | 10/10 | 3996 days | 1% |
| Lorie Grundy | 9/10 | 3996 days | 1% |
| Maria und Peter | 10/10 | 3996 days | 1% |
| A Milber | 10/10 | 3996 days | 1% |
| Teemu Rautanen | 9/10 | 4025 days | 1% |
| Alex Sch | 9/10 | 4025 days | 1% |
| Gavin Print | 9/10 | 4025 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 4025 days | 1% |
| Elena Möller | 10/10 | 4026 days | 1% |
| David and Deslei Wood | 10/10 | 4026 days | 1% |
| Doro & Kally May | 10/10 | 4026 days | 1% |
| oscar de la calle tejedor | 10/10 | 4026 days | 1% |
| Nathan | 10/10 | 4056 days | 1% |
| Marleen Kenneth | 10/10 | 4056 days | 1% |
| Edith Wol | 10/10 | 4057 days | 1% |
| Peter H | 10/10 | 4057 days | 1% |
| Ruth | 10/10 | 4086 days | 1% |
| kelly bell | 10/10 | 4086 days | 1% |
| Marion Zajonc | 10/10 | 4086 days | 1% |
| Malinda B | 10/10 | 4086 days | 1% |
| Nate Thompson | 10/10 | 4117 days | 1% |
| Vinay Maharajpet | 10/10 | 4118 days | 1% |
| E K | 10/10 | 4148 days | 1% |
| Bronwyn Marshall | 10/10 | 4148 days | 1% |
| Nz Fan | 10/10 | 4148 days | 1% |
| Marius Fischer | 10/10 | 4178 days | 0% |
| janh | 10/10 | 4178 days | 0% |
| Erica Metro | 10/10 | 4178 days | 0% |
| Basak Ozaltin | 9/10 | 4209 days | 0% |
| Richard Metro | 10/10 | 4209 days | 0% |
| Thijs van Stiphout | 10/10 | 4209 days | 0% |
| Elisabeth Tartler | 10/10 | 4210 days | 0% |
| Rachel S | 5/10 | 4239 days | 0% |
| Osama Salih | 10/10 | 4239 days | 0% |
| Kurz Werner | 9/10 | 4240 days | 0% |
| Thomas Jentschke | 10/10 | 4240 days | 0% |
| alexandra Mund | 10/10 | 4270 days | 0% |
| Klaus Kircher | 10/10 | 4271 days | 0% |
| Sophie Truemper | 10/10 | 4298 days | 0% |
| Guillermo Lupi | 10/10 | 4298 days | 0% |
| Robert Warner | 9/10 | 4298 days | 0% |
| sofia crosley | 10/10 | 4298 days | 0% |
| Ronda Pendergast | 10/10 | 4298 days | 0% |
| Eva | 10/10 | 4298 days | 0% |
| Scott | 10/10 | 4298 days | 0% |
| Ilka and Helge | 10/10 | 4329 days | 0% |
| Bernd "Schwabe" | 10/10 | 4329 days | 0% |
| Moritz &Co | 10/10 | 4329 days | 0% |
| Martin Pelka | 10/10 | 4329 days | 0% |
| Sara Hubber | 10/10 | 4329 days | 0% |
| Astrid Michalske | 10/10 | 4330 days | 0% |
| Mike Behrens | 10/10 | 4330 days | 0% |
| Irod | 10/10 | 4360 days | 0% |
| Franz | 10/10 | 4360 days | 0% |
| Allan David | 10/10 | 4360 days | 0% |
| norman justesen | 10/10 | 4390 days | 1% |
| lennart herpertz | 10/10 | 4391 days | 1% |
| Mark BonDurant | 10/10 | 4421 days | 1% |
| Infernal | 10/10 | 4421 days | 1% |
| pascal omondiagbe | 10/10 | 4421 days | 1% |
| Jodi Thiessen | 10/10 | 4451 days | 1% |
| IreneG26 | 10/10 | 4451 days | 1% |
| Jiminey Cricket | 10/10 | 4452 days | 1% |
| LoveOutdoors | 10/10 | 4452 days | 1% |
| Joe | 10/10 | 4482 days | 1% |
| Ben Clarke | 10/10 | 4483 days | 1% |
| Hans-Georg Milz | 10/10 | 4483 days | 1% |
| Wolfgang B | 10/10 | 4483 days | 1% |
| Arne Bruesch | 10/10 | 4483 days | 1% |
| Glen White | 10/10 | 4604 days | 1% |
| Kristina | 9/10 | 4654 days | 1% |
| Fabian | 10/10 | 5001 days | 1% |
| Heide Will | 10/10 | 5029 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-6.95% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 47 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.89% |
| 198 | -3.91% |
| 199 | -3.93% |
| 200 | -3.95% |
| 201 | -3.97% |
| 202 | -3.99% |
| 203 | -4.01% |
| … | … |
Balancing Adjustment
4.67% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.