Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
281 Valid Reviews
The Euro Campers experience has a total of 314 reviews. There are 281 valid reviews that are included when calculating the ranking score and 33 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 281 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 14 |
|
5% |
88.90% Average
The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
80.89%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alain Bélanger | 10/10 | 355 days | 100% |
| Pia | 1/10 | 414 days | 39% |
| Hilke und Marian | 8/10 | 749 days | 72% |
| Justin Littman | 1/10 | 749 days | 30% |
| Adem | 1/10 | 1206 days | 12% |
| Jens Moeller | 10/10 | 1206 days | 29% |
| alessandra breitenstein | 1/10 | 1206 days | 12% |
| Melfuction Berry | 1/10 | 1329 days | 8% |
| Ange | 1/10 | 2059 days | 2% |
| Peter, The Netherlands | 3/10 | 2181 days | 2% |
| Emmalee Burger | 1/10 | 2181 days | 2% |
| CHRIS | 1/10 | 2181 days | 2% |
| Max | 10/10 | 2210 days | 4% |
| Leonie D | 2/10 | 2210 days | 2% |
| Deborah Vitali | 3/10 | 2241 days | 2% |
| daniela | 3/10 | 2241 days | 2% |
| schap chris | 1/10 | 2272 days | 2% |
| Grant Clark | 10/10 | 2333 days | 4% |
| robertina szolarova | 10/10 | 2486 days | 4% |
| Markus Hufnagel | 8/10 | 2516 days | 4% |
| Kimberly McLean | 8/10 | 2516 days | 4% |
| Michel Cote | 9/10 | 2516 days | 4% |
| Veronica Young | 10/10 | 2575 days | 4% |
| DIANE GUTJAHR | 10/10 | 2606 days | 4% |
| Gareth O'Rourke | 5/10 | 2637 days | 3% |
| Fredrick Rorus | 10/10 | 2637 days | 4% |
| Kerri Schopper | 10/10 | 2637 days | 4% |
| Guenter Kastner | 7/10 | 2637 days | 3% |
| Laura | 1/10 | 2637 days | 1% |
| Giovanni Gamba | 10/10 | 2698 days | 3% |
| TOM SCHOUTEN | 9/10 | 2728 days | 3% |
| Hugo Fernandes | 3/10 | 2728 days | 2% |
| Mitchell Banks | 10/10 | 2728 days | 3% |
| capucine Heymes | 10/10 | 2759 days | 3% |
| sus Bently | 10/10 | 2759 days | 3% |
| Tamaza Zing | 9/10 | 2759 days | 3% |
| Stewart Hellken | 10/10 | 2790 days | 3% |
| Ari Wibowo | 10/10 | 2790 days | 3% |
| Jeff Chadding | 9/10 | 2790 days | 3% |
| sara oblak | 10/10 | 2851 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 2851 days | 3% |
| Magdaleen Becker | 10/10 | 2851 days | 3% |
| Eleri Jones | 8/10 | 2881 days | 3% |
| Falkenhain Annemarie | 9/10 | 2881 days | 3% |
| Sarah Zul | 9/10 | 2881 days | 3% |
| Stephenn Baas | 9/10 | 2881 days | 3% |
| Simon Gakowski | 10/10 | 2881 days | 3% |
| Jeffery Wilson | 1/10 | 2911 days | 1% |
| DANIEL VIOLA | 9/10 | 2912 days | 3% |
| Rhyll Forrest | 10/10 | 2912 days | 3% |
| Linda Pulliam | 8/10 | 2912 days | 3% |
| Rodney Erickson | 7/10 | 2912 days | 3% |
| Freddrick Weiser | 10/10 | 2912 days | 3% |
| Domonkos Strommer | 9/10 | 2971 days | 3% |
| Troels Karlsen | 10/10 | 2971 days | 3% |
| Adrian Rutter | 8/10 | 2971 days | 3% |
| Eileen Hayden | 10/10 | 2971 days | 3% |
| duval-fleury benoit | 10/10 | 2971 days | 3% |
| Steven Kappeler | 10/10 | 3002 days | 3% |
| Irene Tos | 7/10 | 3002 days | 3% |
| Corinna Gröne | 8/10 | 3002 days | 3% |
| phill Fisher | 8/10 | 3002 days | 3% |
| Jan Christoph | 10/10 | 3029 days | 2% |
| Ted Gonera | 9/10 | 3032 days | 3% |
| Michael Kielburger | 10/10 | 3032 days | 3% |
| Sabrina Poon | 8/10 | 3032 days | 3% |
| Eoin O'Gorman | 9/10 | 3032 days | 3% |
| Frank Adriaanse | 8/10 | 3032 days | 3% |
| Andrew Praill | 7/10 | 3032 days | 3% |
| Oscar Petersen | 8/10 | 3046 days | 2% |
| helen reeve | 10/10 | 3063 days | 3% |
| Jozef Pinkerton | 9/10 | 3093 days | 3% |
| Keith Mc Daniel | 10/10 | 3155 days | 3% |
| phil reynolds | 9/10 | 3155 days | 2% |
| Melanie Forst | 10/10 | 3155 days | 3% |
| Mariette Eggermont | 8/10 | 3155 days | 2% |
| Marine Contri | 8/10 | 3185 days | 2% |
| Suzanne Hopkins | 10/10 | 3185 days | 2% |
| Mario Richter | 10/10 | 3185 days | 2% |
| Rodrigo De Souza | 10/10 | 3185 days | 2% |
| Simone Krause | 10/10 | 3185 days | 2% |
| ENG LEE OOI | 8/10 | 3216 days | 2% |
| Pablo Renedo | 10/10 | 3216 days | 2% |
| Tiam Siong Tan | 10/10 | 3216 days | 2% |
| Jon Veitch | 9/10 | 3246 days | 2% |
| Alan Honey | 10/10 | 3246 days | 2% |
| Matt Hansen | 10/10 | 3246 days | 2% |
| Thomas and Sonja | 8/10 | 3262 days | 1% |
| Bettina Olbrich | 9/10 | 3277 days | 2% |
| Anita Geyer | 8/10 | 3277 days | 2% |
| Vojtech Vojtko | 10/10 | 3277 days | 2% |
| Gary Gustafson | 10/10 | 3277 days | 2% |
| Robert Denison | 9/10 | 3277 days | 2% |
| patrik girardet | 10/10 | 3277 days | 2% |
| Taylor Wilson | 10/10 | 3277 days | 2% |
| Juan Prosperi | 10/10 | 3305 days | 2% |
| Lauren Moore | 9/10 | 3305 days | 2% |
| sara Deschenes | 10/10 | 3305 days | 2% |
| Helmut Kazmaier | 1/10 | 3305 days | 1% |
| Jocelyn Booy | 6/10 | 3308 days | 1% |
| Daisy Hoopers | 10/10 | 3314 days | 1% |
| Felicity Hughes | 8/10 | 3317 days | 1% |
| Sam Howard | 7/10 | 3326 days | 1% |
| Georgia Sutcliffe | 8/10 | 3336 days | 2% |
| Nick Bailey | 8/10 | 3336 days | 2% |
| Stephanie Lauer | 10/10 | 3336 days | 2% |
| Chislaine Arends | 10/10 | 3336 days | 2% |
| Michael Jeffress | 10/10 | 3336 days | 2% |
| Simon Robinson | 10/10 | 3336 days | 2% |
| Fiona Brigmanis | 8/10 | 3336 days | 2% |
| Beth Morris | 10/10 | 3336 days | 2% |
| Peter Coggins | 8/10 | 3336 days | 2% |
| Laurent Pinot | 10/10 | 3336 days | 2% |
| Martin Kurtz | 10/10 | 3336 days | 2% |
| Gina G | 1/10 | 3336 days | 1% |
| Christine Bilton | 10/10 | 3336 days | 2% |
| Sylvie Svensson | 10/10 | 3336 days | 2% |
| Jeremy Evans | 9/10 | 3336 days | 2% |
| Werner | 10/10 | 3367 days | 2% |
| Mel R | 10/10 | 3367 days | 2% |
| Yasmin Lim | 10/10 | 3367 days | 2% |
| Jill | 10/10 | 3367 days | 2% |
| Samuel Ong | 9/10 | 3367 days | 2% |
| Poh ching Yu | 2/10 | 3367 days | 1% |
| ryan harkleroad | 8/10 | 3367 days | 2% |
| colin mcmahon | 10/10 | 3367 days | 2% |
| Julia Tästensen | 10/10 | 3367 days | 2% |
| Paige H | 10/10 | 3367 days | 2% |
| Mike Mazur | 8/10 | 3367 days | 2% |
| Sigrid Duus | 8/10 | 3367 days | 1% |
| Mads Nielsen | 8/10 | 3367 days | 1% |
| Leonie Brabers | 8/10 | 3390 days | 1% |
| Petra | 10/10 | 3397 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3397 days | 2% |
| Ashleigh Standell | 10/10 | 3397 days | 2% |
| Kathy Fisher | 8/10 | 3397 days | 2% |
| andy ziesmann | 10/10 | 3397 days | 2% |
| T Brummel | 9/10 | 3397 days | 2% |
| Pavel Schmitt | 10/10 | 3397 days | 2% |
| Peter Rickard | 8/10 | 3397 days | 2% |
| Carol Kettner | 9/10 | 3397 days | 2% |
| Isabell Kraemer | 10/10 | 3397 days | 2% |
| Kevin Hendy | 10/10 | 3406 days | 1% |
| Jamie Anderson | 10/10 | 3428 days | 2% |
| Harry Peters | 10/10 | 3428 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3428 days | 2% |
| Wouters | 10/10 | 3428 days | 2% |
| Katie | 10/10 | 3428 days | 2% |
| Tracey Davies | 8/10 | 3428 days | 2% |
| Andrew Sampaklis | 10/10 | 3428 days | 2% |
| Emilie Fagioli | 10/10 | 3428 days | 2% |
| Steffi Feldmann | 10/10 | 3458 days | 2% |
| Stephen O'Co | 10/10 | 3458 days | 2% |
| JC Owen | 10/10 | 3458 days | 2% |
| Janelle G | 10/10 | 3458 days | 2% |
| Andrew Roberts | 10/10 | 3458 days | 2% |
| steve kettewell | 10/10 | 3458 days | 2% |
| Chris BENDL | 7/10 | 3489 days | 2% |
| Tommy 3000 | 10/10 | 3489 days | 2% |
| Al Round the World | 10/10 | 3489 days | 2% |
| Hoki Nixon | 10/10 | 3489 days | 2% |
| Lara Monro | 10/10 | 3520 days | 2% |
| Caitlin Johnson | 10/10 | 3520 days | 2% |
| Marie2200 | 10/10 | 3520 days | 2% |
| esther houghton | 10/10 | 3520 days | 2% |
| Brandon H | 10/10 | 3520 days | 2% |
| Katja Fibig | 8/10 | 3520 days | 2% |
| Silvia R. | 10/10 | 3520 days | 2% |
| helen mccarl | 9/10 | 3520 days | 2% |
| Kiwi Girl | 10/10 | 3520 days | 2% |
| Barbara Beerli | 9/10 | 3520 days | 2% |
| Claudia 0 | 10/10 | 3520 days | 2% |
| Anni Buechele | 10/10 | 3550 days | 2% |
| Jane and Duncan Fraser | 10/10 | 3550 days | 2% |
| Leslie Royal | 10/10 | 3581 days | 2% |
| Angene Johnson | 10/10 | 3581 days | 2% |
| Simon Breunig | 10/10 | 3581 days | 2% |
| Stew H | 9/10 | 3581 days | 2% |
| Arthur Wilding | 10/10 | 3581 days | 2% |
| Sandra Ray | 10/10 | 3581 days | 2% |
| Rabiah Abdullah | 4/10 | 3611 days | 1% |
| Christian Schnur | 10/10 | 3611 days | 2% |
| Christian Schönfels | 10/10 | 3611 days | 2% |
| Tim Evans | 10/10 | 3611 days | 2% |
| Bastian Leistner | 9/10 | 3642 days | 1% |
| Florian Thiele | 10/10 | 3642 days | 1% |
| Katelyn Flynn | 10/10 | 3642 days | 1% |
| Kasia Mazur | 10/10 | 3642 days | 1% |
| Louise Curnell | 9/10 | 3642 days | 1% |
| Sven Jahn | 10/10 | 3642 days | 1% |
| Hayden Arthur | 10/10 | 3642 days | 1% |
| Patrick Veber | 10/10 | 3662 days | 1% |
| Sabine Hering | 10/10 | 3671 days | 1% |
| James | 10/10 | 3671 days | 1% |
| Jeroen Slappendel | 10/10 | 3671 days | 1% |
| Glenn Kasman | 1/10 | 3671 days | 1% |
| Kerstin | 3/10 | 3702 days | 1% |
| Karen W | 10/10 | 3702 days | 1% |
| Stephen Eitel | 9/10 | 3702 days | 1% |
| Alexa Schneider | 10/10 | 3702 days | 1% |
| Michaela Rossmann | 10/10 | 3702 days | 1% |
| Sabina Host | 10/10 | 3702 days | 1% |
| Peter Sullivan | 10/10 | 3702 days | 1% |
| Manfred und Karin Achtstaetter | 10/10 | 3702 days | 1% |
| Stefanie Peters | 10/10 | 3702 days | 1% |
| Yousef Firoozan | 9/10 | 3733 days | 1% |
| cp lim | 9/10 | 3733 days | 1% |
| Jochen Dirkling | 10/10 | 3733 days | 1% |
| Manfred Gehrmann | 10/10 | 3733 days | 1% |
| Lorie Grundy | 9/10 | 3733 days | 1% |
| Maria und Peter | 10/10 | 3733 days | 1% |
| A Milber | 10/10 | 3733 days | 1% |
| Teemu Rautanen | 9/10 | 3763 days | 1% |
| Alex Sch | 9/10 | 3763 days | 1% |
| Gavin Print | 9/10 | 3763 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 3763 days | 1% |
| Elena Möller | 10/10 | 3763 days | 1% |
| David and Deslei Wood | 10/10 | 3763 days | 1% |
| Doro & Kally May | 10/10 | 3763 days | 1% |
| oscar de la calle tejedor | 10/10 | 3763 days | 1% |
| Nathan | 10/10 | 3794 days | 1% |
| Marleen Kenneth | 10/10 | 3794 days | 1% |
| Edith Wol | 10/10 | 3794 days | 1% |
| Peter H | 10/10 | 3794 days | 1% |
| Ruth | 10/10 | 3824 days | 1% |
| kelly bell | 10/10 | 3824 days | 1% |
| Marion Zajonc | 10/10 | 3824 days | 1% |
| Malinda B | 10/10 | 3824 days | 1% |
| Nate Thompson | 10/10 | 3855 days | 1% |
| Vinay Maharajpet | 10/10 | 3855 days | 1% |
| E K | 10/10 | 3886 days | 1% |
| Bronwyn Marshall | 10/10 | 3886 days | 1% |
| Nz Fan | 10/10 | 3886 days | 1% |
| Marius Fischer | 10/10 | 3916 days | 1% |
| janh | 10/10 | 3916 days | 1% |
| Erica Metro | 10/10 | 3916 days | 1% |
| Basak Ozaltin | 9/10 | 3947 days | 1% |
| Richard Metro | 10/10 | 3947 days | 1% |
| Thijs van Stiphout | 10/10 | 3947 days | 1% |
| Elisabeth Tartler | 10/10 | 3947 days | 1% |
| Rachel S | 5/10 | 3977 days | 1% |
| Osama Salih | 10/10 | 3977 days | 1% |
| Kurz Werner | 9/10 | 3977 days | 1% |
| Thomas Jentschke | 10/10 | 3977 days | 1% |
| alexandra Mund | 10/10 | 4008 days | 1% |
| Klaus Kircher | 10/10 | 4008 days | 1% |
| Sophie Truemper | 10/10 | 4036 days | 1% |
| Guillermo Lupi | 10/10 | 4036 days | 1% |
| Robert Warner | 9/10 | 4036 days | 1% |
| sofia crosley | 10/10 | 4036 days | 1% |
| Ronda Pendergast | 10/10 | 4036 days | 1% |
| Eva | 10/10 | 4036 days | 1% |
| Scott | 10/10 | 4036 days | 1% |
| Ilka and Helge | 10/10 | 4067 days | 1% |
| Bernd "Schwabe" | 10/10 | 4067 days | 1% |
| Moritz &Co | 10/10 | 4067 days | 1% |
| Martin Pelka | 10/10 | 4067 days | 1% |
| Sara Hubber | 10/10 | 4067 days | 1% |
| Astrid Michalske | 10/10 | 4067 days | 1% |
| Mike Behrens | 10/10 | 4067 days | 1% |
| Irod | 10/10 | 4098 days | 1% |
| Franz | 10/10 | 4098 days | 1% |
| Allan David | 10/10 | 4098 days | 1% |
| norman justesen | 10/10 | 4128 days | 0% |
| lennart herpertz | 10/10 | 4128 days | 0% |
| Mark BonDurant | 10/10 | 4159 days | 0% |
| Infernal | 10/10 | 4159 days | 0% |
| pascal omondiagbe | 10/10 | 4159 days | 0% |
| Jodi Thiessen | 10/10 | 4189 days | 0% |
| IreneG26 | 10/10 | 4189 days | 0% |
| Jiminey Cricket | 10/10 | 4189 days | 0% |
| LoveOutdoors | 10/10 | 4189 days | 0% |
| Joe | 10/10 | 4220 days | 0% |
| Ben Clarke | 10/10 | 4220 days | 0% |
| Hans-Georg Milz | 10/10 | 4220 days | 0% |
| Wolfgang B | 10/10 | 4220 days | 0% |
| Arne Bruesch | 10/10 | 4220 days | 0% |
| Glen White | 10/10 | 4342 days | 0% |
| Kristina | 9/10 | 4391 days | 1% |
| Fabian | 10/10 | 4738 days | 1% |
| Heide Will | 10/10 | 4766 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
-7.15% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 53 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.08% |
| 198 | -4.10% |
| 199 | -4.13% |
| 200 | -4.15% |
| 201 | -4.17% |
| 202 | -4.19% |
| 203 | -4.21% |
| … | … |
5.16% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.