Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Euro Campers
Valid Reviews
281 Valid Reviews
The Euro Campers experience has a total of 318 reviews. There are 281 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 281 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 14 |
|
5% |
88.90% Average
The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.76%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alain Bélanger | 10/10 | 291 days | 100% |
| Pia | 1/10 | 350 days | 40% |
| Hilke und Marian | 8/10 | 685 days | 75% |
| Justin Littman | 1/10 | 685 days | 31% |
| Adem | 1/10 | 1142 days | 13% |
| Jens Moeller | 10/10 | 1142 days | 33% |
| alessandra breitenstein | 1/10 | 1142 days | 13% |
| Melfuction Berry | 1/10 | 1265 days | 10% |
| Ange | 1/10 | 1995 days | 2% |
| Peter, The Netherlands | 3/10 | 2117 days | 2% |
| Emmalee Burger | 1/10 | 2117 days | 2% |
| CHRIS | 1/10 | 2117 days | 2% |
| Max | 10/10 | 2146 days | 4% |
| Leonie D | 2/10 | 2146 days | 2% |
| Deborah Vitali | 3/10 | 2177 days | 2% |
| daniela | 3/10 | 2177 days | 2% |
| schap chris | 1/10 | 2208 days | 2% |
| Grant Clark | 10/10 | 2269 days | 4% |
| robertina szolarova | 10/10 | 2422 days | 4% |
| Markus Hufnagel | 8/10 | 2452 days | 4% |
| Kimberly McLean | 8/10 | 2452 days | 4% |
| Michel Cote | 9/10 | 2452 days | 4% |
| Veronica Young | 10/10 | 2511 days | 4% |
| DIANE GUTJAHR | 10/10 | 2542 days | 4% |
| Gareth O'Rourke | 5/10 | 2573 days | 3% |
| Fredrick Rorus | 10/10 | 2573 days | 4% |
| Kerri Schopper | 10/10 | 2573 days | 4% |
| Guenter Kastner | 7/10 | 2573 days | 3% |
| Laura | 1/10 | 2573 days | 1% |
| Giovanni Gamba | 10/10 | 2634 days | 3% |
| TOM SCHOUTEN | 9/10 | 2664 days | 3% |
| Hugo Fernandes | 3/10 | 2664 days | 2% |
| Mitchell Banks | 10/10 | 2664 days | 3% |
| capucine Heymes | 10/10 | 2695 days | 3% |
| sus Bently | 10/10 | 2695 days | 3% |
| Tamaza Zing | 9/10 | 2695 days | 3% |
| Stewart Hellken | 10/10 | 2726 days | 3% |
| Ari Wibowo | 10/10 | 2726 days | 3% |
| Jeff Chadding | 9/10 | 2726 days | 3% |
| sara oblak | 10/10 | 2787 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 2787 days | 3% |
| Magdaleen Becker | 10/10 | 2787 days | 3% |
| Eleri Jones | 8/10 | 2817 days | 3% |
| Falkenhain Annemarie | 9/10 | 2817 days | 3% |
| Sarah Zul | 9/10 | 2817 days | 3% |
| Stephenn Baas | 9/10 | 2817 days | 3% |
| Simon Gakowski | 10/10 | 2817 days | 3% |
| Jeffery Wilson | 1/10 | 2847 days | 1% |
| DANIEL VIOLA | 9/10 | 2848 days | 3% |
| Rhyll Forrest | 10/10 | 2848 days | 3% |
| Linda Pulliam | 8/10 | 2848 days | 3% |
| Rodney Erickson | 7/10 | 2848 days | 3% |
| Freddrick Weiser | 10/10 | 2848 days | 3% |
| Domonkos Strommer | 9/10 | 2907 days | 3% |
| Troels Karlsen | 10/10 | 2907 days | 3% |
| Adrian Rutter | 8/10 | 2907 days | 3% |
| Eileen Hayden | 10/10 | 2907 days | 3% |
| duval-fleury benoit | 10/10 | 2907 days | 3% |
| Steven Kappeler | 10/10 | 2938 days | 3% |
| Irene Tos | 7/10 | 2938 days | 3% |
| Corinna Gröne | 8/10 | 2938 days | 3% |
| phill Fisher | 8/10 | 2938 days | 3% |
| Jan Christoph | 10/10 | 2965 days | 2% |
| Ted Gonera | 9/10 | 2968 days | 3% |
| Michael Kielburger | 10/10 | 2968 days | 3% |
| Sabrina Poon | 8/10 | 2968 days | 3% |
| Eoin O'Gorman | 9/10 | 2968 days | 3% |
| Frank Adriaanse | 8/10 | 2968 days | 3% |
| Andrew Praill | 7/10 | 2968 days | 3% |
| Oscar Petersen | 8/10 | 2982 days | 2% |
| helen reeve | 10/10 | 2999 days | 3% |
| Jozef Pinkerton | 9/10 | 3029 days | 3% |
| Keith Mc Daniel | 10/10 | 3091 days | 3% |
| phil reynolds | 9/10 | 3091 days | 3% |
| Melanie Forst | 10/10 | 3091 days | 3% |
| Mariette Eggermont | 8/10 | 3091 days | 2% |
| Marine Contri | 8/10 | 3121 days | 2% |
| Suzanne Hopkins | 10/10 | 3121 days | 2% |
| Mario Richter | 10/10 | 3121 days | 2% |
| Rodrigo De Souza | 10/10 | 3121 days | 2% |
| Simone Krause | 10/10 | 3121 days | 2% |
| ENG LEE OOI | 8/10 | 3152 days | 2% |
| Pablo Renedo | 10/10 | 3152 days | 2% |
| Tiam Siong Tan | 10/10 | 3152 days | 2% |
| Jon Veitch | 9/10 | 3182 days | 2% |
| Alan Honey | 10/10 | 3182 days | 2% |
| Matt Hansen | 10/10 | 3182 days | 2% |
| Thomas and Sonja | 8/10 | 3198 days | 1% |
| Bettina Olbrich | 9/10 | 3213 days | 2% |
| Anita Geyer | 8/10 | 3213 days | 2% |
| Vojtech Vojtko | 10/10 | 3213 days | 2% |
| Gary Gustafson | 10/10 | 3213 days | 2% |
| Robert Denison | 9/10 | 3213 days | 2% |
| patrik girardet | 10/10 | 3213 days | 2% |
| Taylor Wilson | 10/10 | 3213 days | 2% |
| Juan Prosperi | 10/10 | 3241 days | 2% |
| Lauren Moore | 9/10 | 3241 days | 2% |
| sara Deschenes | 10/10 | 3241 days | 2% |
| Helmut Kazmaier | 1/10 | 3241 days | 1% |
| Jocelyn Booy | 6/10 | 3244 days | 1% |
| Daisy Hoopers | 10/10 | 3250 days | 1% |
| Felicity Hughes | 8/10 | 3253 days | 1% |
| Sam Howard | 7/10 | 3262 days | 1% |
| Georgia Sutcliffe | 8/10 | 3272 days | 2% |
| Nick Bailey | 8/10 | 3272 days | 2% |
| Stephanie Lauer | 10/10 | 3272 days | 2% |
| Chislaine Arends | 10/10 | 3272 days | 2% |
| Michael Jeffress | 10/10 | 3272 days | 2% |
| Simon Robinson | 10/10 | 3272 days | 2% |
| Fiona Brigmanis | 8/10 | 3272 days | 2% |
| Beth Morris | 10/10 | 3272 days | 2% |
| Peter Coggins | 8/10 | 3272 days | 2% |
| Laurent Pinot | 10/10 | 3272 days | 2% |
| Martin Kurtz | 10/10 | 3272 days | 2% |
| Gina G | 1/10 | 3272 days | 1% |
| Christine Bilton | 10/10 | 3272 days | 2% |
| Sylvie Svensson | 10/10 | 3272 days | 2% |
| Jeremy Evans | 9/10 | 3272 days | 2% |
| Werner | 10/10 | 3303 days | 2% |
| Mel R | 10/10 | 3303 days | 2% |
| Yasmin Lim | 10/10 | 3303 days | 2% |
| Jill | 10/10 | 3303 days | 2% |
| Samuel Ong | 9/10 | 3303 days | 2% |
| Poh ching Yu | 2/10 | 3303 days | 1% |
| ryan harkleroad | 8/10 | 3303 days | 2% |
| colin mcmahon | 10/10 | 3303 days | 2% |
| Julia Tästensen | 10/10 | 3303 days | 2% |
| Paige H | 10/10 | 3303 days | 2% |
| Mike Mazur | 8/10 | 3303 days | 2% |
| Sigrid Duus | 8/10 | 3303 days | 1% |
| Mads Nielsen | 8/10 | 3303 days | 1% |
| Leonie Brabers | 8/10 | 3326 days | 1% |
| Petra | 10/10 | 3333 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3333 days | 2% |
| Ashleigh Standell | 10/10 | 3333 days | 2% |
| Kathy Fisher | 8/10 | 3333 days | 2% |
| andy ziesmann | 10/10 | 3333 days | 2% |
| T Brummel | 9/10 | 3333 days | 2% |
| Pavel Schmitt | 10/10 | 3333 days | 2% |
| Peter Rickard | 8/10 | 3333 days | 2% |
| Carol Kettner | 9/10 | 3333 days | 2% |
| Isabell Kraemer | 10/10 | 3333 days | 2% |
| Kevin Hendy | 10/10 | 3342 days | 1% |
| Jamie Anderson | 10/10 | 3364 days | 2% |
| Harry Peters | 10/10 | 3364 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3364 days | 2% |
| Wouters | 10/10 | 3364 days | 2% |
| Katie | 10/10 | 3364 days | 2% |
| Tracey Davies | 8/10 | 3364 days | 2% |
| Andrew Sampaklis | 10/10 | 3364 days | 2% |
| Emilie Fagioli | 10/10 | 3364 days | 2% |
| Steffi Feldmann | 10/10 | 3394 days | 2% |
| Stephen O'Co | 10/10 | 3394 days | 2% |
| JC Owen | 10/10 | 3394 days | 2% |
| Janelle G | 10/10 | 3394 days | 2% |
| Andrew Roberts | 10/10 | 3394 days | 2% |
| steve kettewell | 10/10 | 3394 days | 2% |
| Chris BENDL | 7/10 | 3425 days | 2% |
| Tommy 3000 | 10/10 | 3425 days | 2% |
| Al Round the World | 10/10 | 3425 days | 2% |
| Hoki Nixon | 10/10 | 3425 days | 2% |
| Lara Monro | 10/10 | 3456 days | 2% |
| Caitlin Johnson | 10/10 | 3456 days | 2% |
| Marie2200 | 10/10 | 3456 days | 2% |
| esther houghton | 10/10 | 3456 days | 2% |
| Brandon H | 10/10 | 3456 days | 2% |
| Katja Fibig | 8/10 | 3456 days | 2% |
| Silvia R. | 10/10 | 3456 days | 2% |
| helen mccarl | 9/10 | 3456 days | 2% |
| Kiwi Girl | 10/10 | 3456 days | 2% |
| Barbara Beerli | 9/10 | 3456 days | 2% |
| Claudia 0 | 10/10 | 3456 days | 2% |
| Anni Buechele | 10/10 | 3486 days | 2% |
| Jane and Duncan Fraser | 10/10 | 3486 days | 2% |
| Leslie Royal | 10/10 | 3517 days | 2% |
| Angene Johnson | 10/10 | 3517 days | 2% |
| Simon Breunig | 10/10 | 3517 days | 2% |
| Stew H | 9/10 | 3517 days | 2% |
| Arthur Wilding | 10/10 | 3517 days | 2% |
| Sandra Ray | 10/10 | 3517 days | 2% |
| Rabiah Abdullah | 4/10 | 3547 days | 1% |
| Christian Schnur | 10/10 | 3547 days | 2% |
| Christian Schönfels | 10/10 | 3547 days | 2% |
| Tim Evans | 10/10 | 3547 days | 2% |
| Bastian Leistner | 9/10 | 3578 days | 2% |
| Florian Thiele | 10/10 | 3578 days | 2% |
| Katelyn Flynn | 10/10 | 3578 days | 2% |
| Kasia Mazur | 10/10 | 3578 days | 2% |
| Louise Curnell | 9/10 | 3578 days | 2% |
| Sven Jahn | 10/10 | 3578 days | 2% |
| Hayden Arthur | 10/10 | 3578 days | 2% |
| Patrick Veber | 10/10 | 3598 days | 1% |
| Sabine Hering | 10/10 | 3607 days | 1% |
| James | 10/10 | 3607 days | 1% |
| Jeroen Slappendel | 10/10 | 3607 days | 1% |
| Glenn Kasman | 1/10 | 3607 days | 1% |
| Kerstin | 3/10 | 3638 days | 1% |
| Karen W | 10/10 | 3638 days | 1% |
| Stephen Eitel | 9/10 | 3638 days | 1% |
| Alexa Schneider | 10/10 | 3638 days | 1% |
| Michaela Rossmann | 10/10 | 3638 days | 1% |
| Sabina Host | 10/10 | 3638 days | 1% |
| Peter Sullivan | 10/10 | 3638 days | 1% |
| Manfred und Karin Achtstaetter | 10/10 | 3638 days | 1% |
| Stefanie Peters | 10/10 | 3638 days | 1% |
| Yousef Firoozan | 9/10 | 3669 days | 1% |
| cp lim | 9/10 | 3669 days | 1% |
| Jochen Dirkling | 10/10 | 3669 days | 1% |
| Manfred Gehrmann | 10/10 | 3669 days | 1% |
| Lorie Grundy | 9/10 | 3669 days | 1% |
| Maria und Peter | 10/10 | 3669 days | 1% |
| A Milber | 10/10 | 3669 days | 1% |
| Teemu Rautanen | 9/10 | 3699 days | 1% |
| Alex Sch | 9/10 | 3699 days | 1% |
| Gavin Print | 9/10 | 3699 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 3699 days | 1% |
| Elena Möller | 10/10 | 3699 days | 1% |
| David and Deslei Wood | 10/10 | 3699 days | 1% |
| Doro & Kally May | 10/10 | 3699 days | 1% |
| oscar de la calle tejedor | 10/10 | 3699 days | 1% |
| Nathan | 10/10 | 3730 days | 1% |
| Marleen Kenneth | 10/10 | 3730 days | 1% |
| Edith Wol | 10/10 | 3730 days | 1% |
| Peter H | 10/10 | 3730 days | 1% |
| Ruth | 10/10 | 3760 days | 1% |
| kelly bell | 10/10 | 3760 days | 1% |
| Marion Zajonc | 10/10 | 3760 days | 1% |
| Malinda B | 10/10 | 3760 days | 1% |
| Nate Thompson | 10/10 | 3791 days | 1% |
| Vinay Maharajpet | 10/10 | 3791 days | 1% |
| E K | 10/10 | 3822 days | 1% |
| Bronwyn Marshall | 10/10 | 3822 days | 1% |
| Nz Fan | 10/10 | 3822 days | 1% |
| Marius Fischer | 10/10 | 3852 days | 1% |
| janh | 10/10 | 3852 days | 1% |
| Erica Metro | 10/10 | 3852 days | 1% |
| Basak Ozaltin | 9/10 | 3883 days | 1% |
| Richard Metro | 10/10 | 3883 days | 1% |
| Thijs van Stiphout | 10/10 | 3883 days | 1% |
| Elisabeth Tartler | 10/10 | 3883 days | 1% |
| Rachel S | 5/10 | 3913 days | 1% |
| Osama Salih | 10/10 | 3913 days | 1% |
| Kurz Werner | 9/10 | 3913 days | 1% |
| Thomas Jentschke | 10/10 | 3913 days | 1% |
| alexandra Mund | 10/10 | 3944 days | 1% |
| Klaus Kircher | 10/10 | 3944 days | 1% |
| Sophie Truemper | 10/10 | 3972 days | 1% |
| Guillermo Lupi | 10/10 | 3972 days | 1% |
| Robert Warner | 9/10 | 3972 days | 1% |
| sofia crosley | 10/10 | 3972 days | 1% |
| Ronda Pendergast | 10/10 | 3972 days | 1% |
| Eva | 10/10 | 3972 days | 1% |
| Scott | 10/10 | 3972 days | 1% |
| Ilka and Helge | 10/10 | 4003 days | 1% |
| Bernd "Schwabe" | 10/10 | 4003 days | 1% |
| Moritz &Co | 10/10 | 4003 days | 1% |
| Martin Pelka | 10/10 | 4003 days | 1% |
| Sara Hubber | 10/10 | 4003 days | 1% |
| Astrid Michalske | 10/10 | 4003 days | 1% |
| Mike Behrens | 10/10 | 4003 days | 1% |
| Irod | 10/10 | 4034 days | 1% |
| Franz | 10/10 | 4034 days | 1% |
| Allan David | 10/10 | 4034 days | 1% |
| norman justesen | 10/10 | 4064 days | 1% |
| lennart herpertz | 10/10 | 4064 days | 1% |
| Mark BonDurant | 10/10 | 4095 days | 0% |
| Infernal | 10/10 | 4095 days | 0% |
| pascal omondiagbe | 10/10 | 4095 days | 0% |
| Jodi Thiessen | 10/10 | 4125 days | 0% |
| IreneG26 | 10/10 | 4125 days | 0% |
| Jiminey Cricket | 10/10 | 4125 days | 0% |
| LoveOutdoors | 10/10 | 4125 days | 0% |
| Joe | 10/10 | 4156 days | 0% |
| Ben Clarke | 10/10 | 4156 days | 0% |
| Hans-Georg Milz | 10/10 | 4156 days | 0% |
| Wolfgang B | 10/10 | 4156 days | 0% |
| Arne Bruesch | 10/10 | 4156 days | 0% |
| Glen White | 10/10 | 4278 days | 0% |
| Kristina | 9/10 | 4327 days | 0% |
| Fabian | 10/10 | 4674 days | 1% |
| Heide Will | 10/10 | 4702 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.05% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
5.18% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.