Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Euro Campers

Valid Reviews

281 Valid Reviews

The Euro Campers experience has a total of 314 reviews. There are 281 valid reviews that are included when calculating the ranking score and 33 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 281 valid reviews:

Rating Count Percentage
10/10 183
65%
9/10 37
13%
8/10 30
11%
7/10 6
2%
6/10 1
0%
5/10 2
1%
4/10 1
0%
3/10 5
2%
2/10 2
1%
1/10 14
5%

88.90% Average

The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

13 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 13 face-to-face reviews:

Rating Count Percentage
10/10 4
31%
9/10 1
8%
8/10 6
46%
7/10 1
8%
6/10 1
8%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

84.62% Average

The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

81.59%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Alain Bélanger 10/10 556 days 100%
Pia 1/10 615 days 39%
Hilke und Marian 8/10 950 days 58%
Justin Littman 1/10 950 days 24%
Adem 1/10 1407 days 7%
Jens Moeller 10/10 1407 days 18%
alessandra breitenstein 1/10 1407 days 7%
Melfuction Berry 1/10 1530 days 5%
Ange 1/10 2260 days 2%
Peter, The Netherlands 3/10 2382 days 3%
Emmalee Burger 1/10 2382 days 2%
CHRIS 1/10 2382 days 2%
Max 10/10 2411 days 5%
Leonie D 2/10 2411 days 2%
Deborah Vitali 3/10 2442 days 2%
daniela 3/10 2442 days 2%
schap chris 1/10 2473 days 2%
Grant Clark 10/10 2534 days 4%
robertina szolarova 10/10 2687 days 4%
Markus Hufnagel 8/10 2717 days 4%
Kimberly McLean 8/10 2717 days 4%
Michel Cote 9/10 2717 days 4%
Veronica Young 10/10 2776 days 4%
DIANE GUTJAHR 10/10 2807 days 4%
Gareth O'Rourke 5/10 2838 days 3%
Fredrick Rorus 10/10 2838 days 4%
Kerri Schopper 10/10 2838 days 4%
Guenter Kastner 7/10 2838 days 3%
Laura 1/10 2838 days 1%
Giovanni Gamba 10/10 2899 days 3%
TOM SCHOUTEN 9/10 2929 days 3%
Hugo Fernandes 3/10 2929 days 2%
Mitchell Banks 10/10 2929 days 3%
capucine Heymes 10/10 2960 days 3%
sus Bently 10/10 2960 days 3%
Tamaza Zing 9/10 2960 days 3%
Stewart Hellken 10/10 2991 days 3%
Ari Wibowo 10/10 2991 days 3%
Jeff Chadding 9/10 2991 days 3%
sara oblak 10/10 3052 days 3%
A couple in a Euro Kingsleeper 10/10 3052 days 3%
Magdaleen Becker 10/10 3052 days 3%
Eleri Jones 8/10 3082 days 3%
Falkenhain Annemarie 9/10 3082 days 3%
Sarah Zul 9/10 3082 days 3%
Stephenn Baas 9/10 3082 days 3%
Simon Gakowski 10/10 3082 days 3%
Jeffery Wilson 1/10 3112 days 1%
DANIEL VIOLA 9/10 3113 days 3%
Rhyll Forrest 10/10 3113 days 3%
Linda Pulliam 8/10 3113 days 3%
Rodney Erickson 7/10 3113 days 3%
Freddrick Weiser 10/10 3113 days 3%
Domonkos Strommer 9/10 3172 days 3%
Troels Karlsen 10/10 3172 days 3%
Adrian Rutter 8/10 3172 days 3%
Eileen Hayden 10/10 3172 days 3%
duval-fleury benoit 10/10 3172 days 3%
Steven Kappeler 10/10 3203 days 3%
Irene Tos 7/10 3203 days 3%
Corinna Gröne 8/10 3203 days 3%
phill Fisher 8/10 3203 days 3%
Jan Christoph 10/10 3230 days 2%
Ted Gonera 9/10 3233 days 3%
Michael Kielburger 10/10 3233 days 3%
Sabrina Poon 8/10 3233 days 3%
Eoin O'Gorman 9/10 3233 days 3%
Frank Adriaanse 8/10 3233 days 3%
Andrew Praill 7/10 3233 days 2%
Oscar Petersen 8/10 3247 days 2%
helen reeve 10/10 3264 days 3%
Jozef Pinkerton 9/10 3294 days 3%
Keith Mc Daniel 10/10 3356 days 2%
phil reynolds 9/10 3356 days 2%
Melanie Forst 10/10 3356 days 2%
Mariette Eggermont 8/10 3356 days 2%
Marine Contri 8/10 3386 days 2%
Suzanne Hopkins 10/10 3386 days 2%
Mario Richter 10/10 3386 days 2%
Rodrigo De Souza 10/10 3386 days 2%
Simone Krause 10/10 3386 days 2%
ENG LEE OOI 8/10 3417 days 2%
Pablo Renedo 10/10 3417 days 2%
Tiam Siong Tan 10/10 3417 days 2%
Jon Veitch 9/10 3447 days 2%
Alan Honey 10/10 3447 days 2%
Matt Hansen 10/10 3447 days 2%
Thomas and Sonja 8/10 3463 days 1%
Bettina Olbrich 9/10 3478 days 2%
Anita Geyer 8/10 3478 days 2%
Vojtech Vojtko 10/10 3478 days 2%
Gary Gustafson 10/10 3478 days 2%
Robert Denison 9/10 3478 days 2%
patrik girardet 10/10 3478 days 2%
Taylor Wilson 10/10 3478 days 2%
Juan Prosperi 10/10 3506 days 2%
Lauren Moore 9/10 3506 days 2%
sara Deschenes 10/10 3506 days 2%
Helmut Kazmaier 1/10 3506 days 1%
Jocelyn Booy 6/10 3509 days 1%
Daisy Hoopers 10/10 3515 days 1%
Felicity Hughes 8/10 3518 days 1%
Sam Howard 7/10 3527 days 1%
Georgia Sutcliffe 8/10 3537 days 2%
Nick Bailey 8/10 3537 days 2%
Stephanie Lauer 10/10 3537 days 2%
Chislaine Arends 10/10 3537 days 2%
Michael Jeffress 10/10 3537 days 2%
Simon Robinson 10/10 3537 days 2%
Fiona Brigmanis 8/10 3537 days 2%
Beth Morris 10/10 3537 days 2%
Peter Coggins 8/10 3537 days 2%
Laurent Pinot 10/10 3537 days 2%
Martin Kurtz 10/10 3537 days 2%
Gina G 1/10 3537 days 1%
Christine Bilton 10/10 3537 days 2%
Sylvie Svensson 10/10 3537 days 2%
Jeremy Evans 9/10 3537 days 2%
Werner 10/10 3568 days 2%
Mel R 10/10 3568 days 2%
Yasmin Lim 10/10 3568 days 2%
Jill 10/10 3568 days 2%
Samuel Ong 9/10 3568 days 2%
Poh ching Yu 2/10 3568 days 1%
ryan harkleroad 8/10 3568 days 2%
colin mcmahon 10/10 3568 days 2%
Julia Tästensen 10/10 3568 days 2%
Paige H 10/10 3568 days 2%
Mike Mazur 8/10 3568 days 2%
Sigrid Duus 8/10 3568 days 1%
Mads Nielsen 8/10 3568 days 1%
Leonie Brabers 8/10 3591 days 1%
Petra 10/10 3598 days 2%
Ahmad Zulhilmi Mohamed Omar 10/10 3598 days 2%
Ashleigh Standell 10/10 3598 days 2%
Kathy Fisher 8/10 3598 days 2%
andy ziesmann 10/10 3598 days 2%
T Brummel 9/10 3598 days 2%
Pavel Schmitt 10/10 3598 days 2%
Peter Rickard 8/10 3598 days 2%
Carol Kettner 9/10 3598 days 2%
Isabell Kraemer 10/10 3598 days 2%
Kevin Hendy 10/10 3607 days 1%
Jamie Anderson 10/10 3629 days 2%
Harry Peters 10/10 3629 days 2%
Nurul Farhanah Sidik 10/10 3629 days 2%
Wouters 10/10 3629 days 2%
Katie 10/10 3629 days 2%
Tracey Davies 8/10 3629 days 2%
Andrew Sampaklis 10/10 3629 days 2%
Emilie Fagioli 10/10 3629 days 2%
Steffi Feldmann 10/10 3659 days 2%
Stephen O'Co 10/10 3659 days 2%
JC Owen 10/10 3659 days 2%
Janelle G 10/10 3659 days 2%
Andrew Roberts 10/10 3659 days 2%
steve kettewell 10/10 3659 days 2%
Chris BENDL 7/10 3690 days 1%
Tommy 3000 10/10 3690 days 2%
Al Round the World 10/10 3690 days 2%
Hoki Nixon 10/10 3690 days 2%
Lara Monro 10/10 3721 days 2%
Caitlin Johnson 10/10 3721 days 2%
Marie2200 10/10 3721 days 2%
esther houghton 10/10 3721 days 2%
Brandon H 10/10 3721 days 2%
Katja Fibig 8/10 3721 days 1%
Silvia R. 10/10 3721 days 2%
helen mccarl 9/10 3721 days 2%
Kiwi Girl 10/10 3721 days 2%
Barbara Beerli 9/10 3721 days 2%
Claudia 0 10/10 3721 days 2%
Anni Buechele 10/10 3751 days 1%
Jane and Duncan Fraser 10/10 3751 days 1%
Leslie Royal 10/10 3782 days 1%
Angene Johnson 10/10 3782 days 1%
Simon Breunig 10/10 3782 days 1%
Stew H 9/10 3782 days 1%
Arthur Wilding 10/10 3782 days 1%
Sandra Ray 10/10 3782 days 1%
Rabiah Abdullah 4/10 3812 days 1%
Christian Schnur 10/10 3812 days 1%
Christian Schönfels 10/10 3812 days 1%
Tim Evans 10/10 3812 days 1%
Bastian Leistner 9/10 3843 days 1%
Florian Thiele 10/10 3843 days 1%
Katelyn Flynn 10/10 3843 days 1%
Kasia Mazur 10/10 3843 days 1%
Louise Curnell 9/10 3843 days 1%
Sven Jahn 10/10 3843 days 1%
Hayden Arthur 10/10 3843 days 1%
Patrick Veber 10/10 3863 days 1%
Sabine Hering 10/10 3872 days 1%
James 10/10 3872 days 1%
Jeroen Slappendel 10/10 3872 days 1%
Glenn Kasman 1/10 3872 days 0%
Kerstin 3/10 3903 days 1%
Karen W 10/10 3903 days 1%
Stephen Eitel 9/10 3903 days 1%
Alexa Schneider 10/10 3903 days 1%
Michaela Rossmann 10/10 3903 days 1%
Sabina Host 10/10 3903 days 1%
Peter Sullivan 10/10 3903 days 1%
Manfred und Karin Achtstaetter 10/10 3903 days 1%
Stefanie Peters 10/10 3903 days 1%
Yousef Firoozan 9/10 3934 days 1%
cp lim 9/10 3934 days 1%
Jochen Dirkling 10/10 3934 days 1%
Manfred Gehrmann 10/10 3934 days 1%
Lorie Grundy 9/10 3934 days 1%
Maria und Peter 10/10 3934 days 1%
A Milber 10/10 3934 days 1%
Teemu Rautanen 9/10 3964 days 1%
Alex Sch 9/10 3964 days 1%
Gavin Print 9/10 3964 days 1%
stadivoj@gmail.com Radivoj 10/10 3964 days 1%
Elena Möller 10/10 3964 days 1%
David and Deslei Wood 10/10 3964 days 1%
Doro & Kally May 10/10 3964 days 1%
oscar de la calle tejedor 10/10 3964 days 1%
Nathan 10/10 3995 days 1%
Marleen Kenneth 10/10 3995 days 1%
Edith Wol 10/10 3995 days 1%
Peter H 10/10 3995 days 1%
Ruth 10/10 4025 days 1%
kelly bell 10/10 4025 days 1%
Marion Zajonc 10/10 4025 days 1%
Malinda B 10/10 4025 days 1%
Nate Thompson 10/10 4056 days 1%
Vinay Maharajpet 10/10 4056 days 1%
E K 10/10 4087 days 1%
Bronwyn Marshall 10/10 4087 days 1%
Nz Fan 10/10 4087 days 1%
Marius Fischer 10/10 4117 days 1%
janh 10/10 4117 days 1%
Erica Metro 10/10 4117 days 1%
Basak Ozaltin 9/10 4148 days 0%
Richard Metro 10/10 4148 days 1%
Thijs van Stiphout 10/10 4148 days 1%
Elisabeth Tartler 10/10 4148 days 1%
Rachel S 5/10 4178 days 0%
Osama Salih 10/10 4178 days 0%
Kurz Werner 9/10 4178 days 0%
Thomas Jentschke 10/10 4178 days 0%
alexandra Mund 10/10 4209 days 0%
Klaus Kircher 10/10 4209 days 0%
Sophie Truemper 10/10 4237 days 0%
Guillermo Lupi 10/10 4237 days 0%
Robert Warner 9/10 4237 days 0%
sofia crosley 10/10 4237 days 0%
Ronda Pendergast 10/10 4237 days 0%
Eva 10/10 4237 days 0%
Scott 10/10 4237 days 0%
Ilka and Helge 10/10 4268 days 0%
Bernd "Schwabe" 10/10 4268 days 0%
Moritz &Co 10/10 4268 days 0%
Martin Pelka 10/10 4268 days 0%
Sara Hubber 10/10 4268 days 0%
Astrid Michalske 10/10 4268 days 0%
Mike Behrens 10/10 4268 days 0%
Irod 10/10 4299 days 0%
Franz 10/10 4299 days 0%
Allan David 10/10 4299 days 0%
norman justesen 10/10 4329 days 0%
lennart herpertz 10/10 4329 days 0%
Mark BonDurant 10/10 4360 days 0%
Infernal 10/10 4360 days 0%
pascal omondiagbe 10/10 4360 days 0%
Jodi Thiessen 10/10 4390 days 1%
IreneG26 10/10 4390 days 1%
Jiminey Cricket 10/10 4390 days 1%
LoveOutdoors 10/10 4390 days 1%
Joe 10/10 4421 days 1%
Ben Clarke 10/10 4421 days 1%
Hans-Georg Milz 10/10 4421 days 1%
Wolfgang B 10/10 4421 days 1%
Arne Bruesch 10/10 4421 days 1%
Glen White 10/10 4543 days 1%
Kristina 9/10 4592 days 1%
Fabian 10/10 4939 days 1%
Heide Will 10/10 4967 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.76% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 86 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.72%
198 -2.73%
199 -2.75%
200 -2.76%
201 -2.78%
202 -2.79%
203 -2.80%

Balancing Adjustment

4.33% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

74%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.