Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Euro Campers
Valid Reviews
281 Valid Reviews
The Euro Campers experience has a total of 318 reviews. There are 281 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 281 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 14 |
|
5% |
88.90% Average
The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.74%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alain Bélanger | 10/10 | 279 days | 100% |
| Pia | 1/10 | 338 days | 40% |
| Hilke und Marian | 8/10 | 673 days | 76% |
| Justin Littman | 1/10 | 673 days | 31% |
| Adem | 1/10 | 1130 days | 14% |
| Jens Moeller | 10/10 | 1130 days | 34% |
| alessandra breitenstein | 1/10 | 1130 days | 14% |
| Melfuction Berry | 1/10 | 1253 days | 10% |
| Ange | 1/10 | 1983 days | 2% |
| Peter, The Netherlands | 3/10 | 2105 days | 2% |
| Emmalee Burger | 1/10 | 2105 days | 2% |
| CHRIS | 1/10 | 2105 days | 2% |
| Max | 10/10 | 2134 days | 4% |
| Leonie D | 2/10 | 2134 days | 2% |
| Deborah Vitali | 3/10 | 2165 days | 2% |
| daniela | 3/10 | 2165 days | 2% |
| schap chris | 1/10 | 2196 days | 2% |
| Grant Clark | 10/10 | 2257 days | 4% |
| robertina szolarova | 10/10 | 2410 days | 4% |
| Markus Hufnagel | 8/10 | 2440 days | 4% |
| Kimberly McLean | 8/10 | 2440 days | 4% |
| Michel Cote | 9/10 | 2440 days | 4% |
| Veronica Young | 10/10 | 2499 days | 4% |
| DIANE GUTJAHR | 10/10 | 2530 days | 4% |
| Gareth O'Rourke | 5/10 | 2561 days | 3% |
| Fredrick Rorus | 10/10 | 2561 days | 4% |
| Kerri Schopper | 10/10 | 2561 days | 4% |
| Guenter Kastner | 7/10 | 2561 days | 3% |
| Laura | 1/10 | 2561 days | 1% |
| Giovanni Gamba | 10/10 | 2622 days | 3% |
| TOM SCHOUTEN | 9/10 | 2652 days | 3% |
| Hugo Fernandes | 3/10 | 2652 days | 2% |
| Mitchell Banks | 10/10 | 2652 days | 3% |
| capucine Heymes | 10/10 | 2683 days | 3% |
| sus Bently | 10/10 | 2683 days | 3% |
| Tamaza Zing | 9/10 | 2683 days | 3% |
| Stewart Hellken | 10/10 | 2714 days | 3% |
| Ari Wibowo | 10/10 | 2714 days | 3% |
| Jeff Chadding | 9/10 | 2714 days | 3% |
| sara oblak | 10/10 | 2775 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 2775 days | 3% |
| Magdaleen Becker | 10/10 | 2775 days | 3% |
| Eleri Jones | 8/10 | 2805 days | 3% |
| Falkenhain Annemarie | 9/10 | 2805 days | 3% |
| Sarah Zul | 9/10 | 2805 days | 3% |
| Stephenn Baas | 9/10 | 2805 days | 3% |
| Simon Gakowski | 10/10 | 2805 days | 3% |
| Jeffery Wilson | 1/10 | 2835 days | 1% |
| DANIEL VIOLA | 9/10 | 2836 days | 3% |
| Rhyll Forrest | 10/10 | 2836 days | 3% |
| Linda Pulliam | 8/10 | 2836 days | 3% |
| Rodney Erickson | 7/10 | 2836 days | 3% |
| Freddrick Weiser | 10/10 | 2836 days | 3% |
| Domonkos Strommer | 9/10 | 2895 days | 3% |
| Troels Karlsen | 10/10 | 2895 days | 3% |
| Adrian Rutter | 8/10 | 2895 days | 3% |
| Eileen Hayden | 10/10 | 2895 days | 3% |
| duval-fleury benoit | 10/10 | 2895 days | 3% |
| Steven Kappeler | 10/10 | 2926 days | 3% |
| Irene Tos | 7/10 | 2926 days | 3% |
| Corinna Gröne | 8/10 | 2926 days | 3% |
| phill Fisher | 8/10 | 2926 days | 3% |
| Jan Christoph | 10/10 | 2953 days | 2% |
| Ted Gonera | 9/10 | 2956 days | 3% |
| Michael Kielburger | 10/10 | 2956 days | 3% |
| Sabrina Poon | 8/10 | 2956 days | 3% |
| Eoin O'Gorman | 9/10 | 2956 days | 3% |
| Frank Adriaanse | 8/10 | 2956 days | 3% |
| Andrew Praill | 7/10 | 2956 days | 3% |
| Oscar Petersen | 8/10 | 2970 days | 2% |
| helen reeve | 10/10 | 2987 days | 3% |
| Jozef Pinkerton | 9/10 | 3017 days | 3% |
| Keith Mc Daniel | 10/10 | 3079 days | 3% |
| phil reynolds | 9/10 | 3079 days | 3% |
| Melanie Forst | 10/10 | 3079 days | 3% |
| Mariette Eggermont | 8/10 | 3079 days | 2% |
| Marine Contri | 8/10 | 3109 days | 2% |
| Suzanne Hopkins | 10/10 | 3109 days | 2% |
| Mario Richter | 10/10 | 3109 days | 2% |
| Rodrigo De Souza | 10/10 | 3109 days | 2% |
| Simone Krause | 10/10 | 3109 days | 2% |
| ENG LEE OOI | 8/10 | 3140 days | 2% |
| Pablo Renedo | 10/10 | 3140 days | 2% |
| Tiam Siong Tan | 10/10 | 3140 days | 2% |
| Jon Veitch | 9/10 | 3170 days | 2% |
| Alan Honey | 10/10 | 3170 days | 2% |
| Matt Hansen | 10/10 | 3170 days | 2% |
| Thomas and Sonja | 8/10 | 3186 days | 1% |
| Bettina Olbrich | 9/10 | 3201 days | 2% |
| Anita Geyer | 8/10 | 3201 days | 2% |
| Vojtech Vojtko | 10/10 | 3201 days | 2% |
| Gary Gustafson | 10/10 | 3201 days | 2% |
| Robert Denison | 9/10 | 3201 days | 2% |
| patrik girardet | 10/10 | 3201 days | 2% |
| Taylor Wilson | 10/10 | 3201 days | 2% |
| Juan Prosperi | 10/10 | 3229 days | 2% |
| Lauren Moore | 9/10 | 3229 days | 2% |
| sara Deschenes | 10/10 | 3229 days | 2% |
| Helmut Kazmaier | 1/10 | 3229 days | 1% |
| Jocelyn Booy | 6/10 | 3232 days | 1% |
| Daisy Hoopers | 10/10 | 3238 days | 1% |
| Felicity Hughes | 8/10 | 3241 days | 1% |
| Sam Howard | 7/10 | 3250 days | 1% |
| Georgia Sutcliffe | 8/10 | 3260 days | 2% |
| Nick Bailey | 8/10 | 3260 days | 2% |
| Stephanie Lauer | 10/10 | 3260 days | 2% |
| Chislaine Arends | 10/10 | 3260 days | 2% |
| Michael Jeffress | 10/10 | 3260 days | 2% |
| Simon Robinson | 10/10 | 3260 days | 2% |
| Fiona Brigmanis | 8/10 | 3260 days | 2% |
| Beth Morris | 10/10 | 3260 days | 2% |
| Peter Coggins | 8/10 | 3260 days | 2% |
| Laurent Pinot | 10/10 | 3260 days | 2% |
| Martin Kurtz | 10/10 | 3260 days | 2% |
| Gina G | 1/10 | 3260 days | 1% |
| Christine Bilton | 10/10 | 3260 days | 2% |
| Sylvie Svensson | 10/10 | 3260 days | 2% |
| Jeremy Evans | 9/10 | 3260 days | 2% |
| Werner | 10/10 | 3291 days | 2% |
| Mel R | 10/10 | 3291 days | 2% |
| Yasmin Lim | 10/10 | 3291 days | 2% |
| Jill | 10/10 | 3291 days | 2% |
| Samuel Ong | 9/10 | 3291 days | 2% |
| Poh ching Yu | 2/10 | 3291 days | 1% |
| ryan harkleroad | 8/10 | 3291 days | 2% |
| colin mcmahon | 10/10 | 3291 days | 2% |
| Julia Tästensen | 10/10 | 3291 days | 2% |
| Paige H | 10/10 | 3291 days | 2% |
| Mike Mazur | 8/10 | 3291 days | 2% |
| Sigrid Duus | 8/10 | 3291 days | 1% |
| Mads Nielsen | 8/10 | 3291 days | 1% |
| Leonie Brabers | 8/10 | 3314 days | 1% |
| Petra | 10/10 | 3321 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3321 days | 2% |
| Ashleigh Standell | 10/10 | 3321 days | 2% |
| Kathy Fisher | 8/10 | 3321 days | 2% |
| andy ziesmann | 10/10 | 3321 days | 2% |
| T Brummel | 9/10 | 3321 days | 2% |
| Pavel Schmitt | 10/10 | 3321 days | 2% |
| Peter Rickard | 8/10 | 3321 days | 2% |
| Carol Kettner | 9/10 | 3321 days | 2% |
| Isabell Kraemer | 10/10 | 3321 days | 2% |
| Kevin Hendy | 10/10 | 3330 days | 1% |
| Jamie Anderson | 10/10 | 3352 days | 2% |
| Harry Peters | 10/10 | 3352 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3352 days | 2% |
| Wouters | 10/10 | 3352 days | 2% |
| Katie | 10/10 | 3352 days | 2% |
| Tracey Davies | 8/10 | 3352 days | 2% |
| Andrew Sampaklis | 10/10 | 3352 days | 2% |
| Emilie Fagioli | 10/10 | 3352 days | 2% |
| Steffi Feldmann | 10/10 | 3382 days | 2% |
| Stephen O'Co | 10/10 | 3382 days | 2% |
| JC Owen | 10/10 | 3382 days | 2% |
| Janelle G | 10/10 | 3382 days | 2% |
| Andrew Roberts | 10/10 | 3382 days | 2% |
| steve kettewell | 10/10 | 3382 days | 2% |
| Chris BENDL | 7/10 | 3413 days | 2% |
| Tommy 3000 | 10/10 | 3413 days | 2% |
| Al Round the World | 10/10 | 3413 days | 2% |
| Hoki Nixon | 10/10 | 3413 days | 2% |
| Lara Monro | 10/10 | 3444 days | 2% |
| Caitlin Johnson | 10/10 | 3444 days | 2% |
| Marie2200 | 10/10 | 3444 days | 2% |
| esther houghton | 10/10 | 3444 days | 2% |
| Brandon H | 10/10 | 3444 days | 2% |
| Katja Fibig | 8/10 | 3444 days | 2% |
| Silvia R. | 10/10 | 3444 days | 2% |
| helen mccarl | 9/10 | 3444 days | 2% |
| Kiwi Girl | 10/10 | 3444 days | 2% |
| Barbara Beerli | 9/10 | 3444 days | 2% |
| Claudia 0 | 10/10 | 3444 days | 2% |
| Anni Buechele | 10/10 | 3474 days | 2% |
| Jane and Duncan Fraser | 10/10 | 3474 days | 2% |
| Leslie Royal | 10/10 | 3505 days | 2% |
| Angene Johnson | 10/10 | 3505 days | 2% |
| Simon Breunig | 10/10 | 3505 days | 2% |
| Stew H | 9/10 | 3505 days | 2% |
| Arthur Wilding | 10/10 | 3505 days | 2% |
| Sandra Ray | 10/10 | 3505 days | 2% |
| Rabiah Abdullah | 4/10 | 3535 days | 1% |
| Christian Schnur | 10/10 | 3535 days | 2% |
| Christian Schönfels | 10/10 | 3535 days | 2% |
| Tim Evans | 10/10 | 3535 days | 2% |
| Bastian Leistner | 9/10 | 3566 days | 2% |
| Florian Thiele | 10/10 | 3566 days | 2% |
| Katelyn Flynn | 10/10 | 3566 days | 2% |
| Kasia Mazur | 10/10 | 3566 days | 2% |
| Louise Curnell | 9/10 | 3566 days | 2% |
| Sven Jahn | 10/10 | 3566 days | 2% |
| Hayden Arthur | 10/10 | 3566 days | 2% |
| Patrick Veber | 10/10 | 3586 days | 1% |
| Sabine Hering | 10/10 | 3595 days | 1% |
| James | 10/10 | 3595 days | 1% |
| Jeroen Slappendel | 10/10 | 3595 days | 1% |
| Glenn Kasman | 1/10 | 3595 days | 1% |
| Kerstin | 3/10 | 3626 days | 1% |
| Karen W | 10/10 | 3626 days | 1% |
| Stephen Eitel | 9/10 | 3626 days | 1% |
| Alexa Schneider | 10/10 | 3626 days | 1% |
| Michaela Rossmann | 10/10 | 3626 days | 1% |
| Sabina Host | 10/10 | 3626 days | 1% |
| Peter Sullivan | 10/10 | 3626 days | 1% |
| Manfred und Karin Achtstaetter | 10/10 | 3626 days | 1% |
| Stefanie Peters | 10/10 | 3626 days | 1% |
| Yousef Firoozan | 9/10 | 3657 days | 1% |
| cp lim | 9/10 | 3657 days | 1% |
| Jochen Dirkling | 10/10 | 3657 days | 1% |
| Manfred Gehrmann | 10/10 | 3657 days | 1% |
| Lorie Grundy | 9/10 | 3657 days | 1% |
| Maria und Peter | 10/10 | 3657 days | 1% |
| A Milber | 10/10 | 3657 days | 1% |
| Teemu Rautanen | 9/10 | 3687 days | 1% |
| Alex Sch | 9/10 | 3687 days | 1% |
| Gavin Print | 9/10 | 3687 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 3687 days | 1% |
| Elena Möller | 10/10 | 3687 days | 1% |
| David and Deslei Wood | 10/10 | 3687 days | 1% |
| Doro & Kally May | 10/10 | 3687 days | 1% |
| oscar de la calle tejedor | 10/10 | 3687 days | 1% |
| Nathan | 10/10 | 3718 days | 1% |
| Marleen Kenneth | 10/10 | 3718 days | 1% |
| Edith Wol | 10/10 | 3718 days | 1% |
| Peter H | 10/10 | 3718 days | 1% |
| Ruth | 10/10 | 3748 days | 1% |
| kelly bell | 10/10 | 3748 days | 1% |
| Marion Zajonc | 10/10 | 3748 days | 1% |
| Malinda B | 10/10 | 3748 days | 1% |
| Nate Thompson | 10/10 | 3779 days | 1% |
| Vinay Maharajpet | 10/10 | 3779 days | 1% |
| E K | 10/10 | 3810 days | 1% |
| Bronwyn Marshall | 10/10 | 3810 days | 1% |
| Nz Fan | 10/10 | 3810 days | 1% |
| Marius Fischer | 10/10 | 3840 days | 1% |
| janh | 10/10 | 3840 days | 1% |
| Erica Metro | 10/10 | 3840 days | 1% |
| Basak Ozaltin | 9/10 | 3871 days | 1% |
| Richard Metro | 10/10 | 3871 days | 1% |
| Thijs van Stiphout | 10/10 | 3871 days | 1% |
| Elisabeth Tartler | 10/10 | 3871 days | 1% |
| Rachel S | 5/10 | 3901 days | 1% |
| Osama Salih | 10/10 | 3901 days | 1% |
| Kurz Werner | 9/10 | 3901 days | 1% |
| Thomas Jentschke | 10/10 | 3901 days | 1% |
| alexandra Mund | 10/10 | 3932 days | 1% |
| Klaus Kircher | 10/10 | 3932 days | 1% |
| Sophie Truemper | 10/10 | 3960 days | 1% |
| Guillermo Lupi | 10/10 | 3960 days | 1% |
| Robert Warner | 9/10 | 3960 days | 1% |
| sofia crosley | 10/10 | 3960 days | 1% |
| Ronda Pendergast | 10/10 | 3960 days | 1% |
| Eva | 10/10 | 3960 days | 1% |
| Scott | 10/10 | 3960 days | 1% |
| Ilka and Helge | 10/10 | 3991 days | 1% |
| Bernd "Schwabe" | 10/10 | 3991 days | 1% |
| Moritz &Co | 10/10 | 3991 days | 1% |
| Martin Pelka | 10/10 | 3991 days | 1% |
| Sara Hubber | 10/10 | 3991 days | 1% |
| Astrid Michalske | 10/10 | 3991 days | 1% |
| Mike Behrens | 10/10 | 3991 days | 1% |
| Irod | 10/10 | 4022 days | 1% |
| Franz | 10/10 | 4022 days | 1% |
| Allan David | 10/10 | 4022 days | 1% |
| norman justesen | 10/10 | 4052 days | 1% |
| lennart herpertz | 10/10 | 4052 days | 1% |
| Mark BonDurant | 10/10 | 4083 days | 0% |
| Infernal | 10/10 | 4083 days | 0% |
| pascal omondiagbe | 10/10 | 4083 days | 0% |
| Jodi Thiessen | 10/10 | 4113 days | 0% |
| IreneG26 | 10/10 | 4113 days | 0% |
| Jiminey Cricket | 10/10 | 4113 days | 0% |
| LoveOutdoors | 10/10 | 4113 days | 0% |
| Joe | 10/10 | 4144 days | 0% |
| Ben Clarke | 10/10 | 4144 days | 0% |
| Hans-Georg Milz | 10/10 | 4144 days | 0% |
| Wolfgang B | 10/10 | 4144 days | 0% |
| Arne Bruesch | 10/10 | 4144 days | 0% |
| Glen White | 10/10 | 4266 days | 0% |
| Kristina | 9/10 | 4315 days | 0% |
| Fabian | 10/10 | 4662 days | 1% |
| Heide Will | 10/10 | 4690 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.07% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
5.20% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.