Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
281 Valid Reviews
The Euro Campers experience has a total of 318 reviews. There are 281 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 281 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 14 |
|
5% |
88.90% Average
The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
80.81%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alain Bélanger | 10/10 | 315 days | 100% |
| Pia | 1/10 | 374 days | 40% |
| Hilke und Marian | 8/10 | 709 days | 74% |
| Justin Littman | 1/10 | 709 days | 31% |
| Adem | 1/10 | 1166 days | 13% |
| Jens Moeller | 10/10 | 1166 days | 32% |
| alessandra breitenstein | 1/10 | 1166 days | 13% |
| Melfuction Berry | 1/10 | 1289 days | 9% |
| Ange | 1/10 | 2019 days | 2% |
| Peter, The Netherlands | 3/10 | 2141 days | 2% |
| Emmalee Burger | 1/10 | 2141 days | 2% |
| CHRIS | 1/10 | 2141 days | 2% |
| Max | 10/10 | 2170 days | 5% |
| Leonie D | 2/10 | 2170 days | 2% |
| Deborah Vitali | 3/10 | 2201 days | 2% |
| daniela | 3/10 | 2201 days | 2% |
| schap chris | 1/10 | 2232 days | 2% |
| Grant Clark | 10/10 | 2293 days | 4% |
| robertina szolarova | 10/10 | 2446 days | 4% |
| Markus Hufnagel | 8/10 | 2476 days | 4% |
| Kimberly McLean | 8/10 | 2476 days | 4% |
| Michel Cote | 9/10 | 2476 days | 4% |
| Veronica Young | 10/10 | 2535 days | 4% |
| DIANE GUTJAHR | 10/10 | 2566 days | 4% |
| Gareth O'Rourke | 5/10 | 2597 days | 3% |
| Fredrick Rorus | 10/10 | 2597 days | 4% |
| Kerri Schopper | 10/10 | 2597 days | 4% |
| Guenter Kastner | 7/10 | 2597 days | 3% |
| Laura | 1/10 | 2597 days | 1% |
| Giovanni Gamba | 10/10 | 2658 days | 4% |
| TOM SCHOUTEN | 9/10 | 2688 days | 3% |
| Hugo Fernandes | 3/10 | 2688 days | 2% |
| Mitchell Banks | 10/10 | 2688 days | 3% |
| capucine Heymes | 10/10 | 2719 days | 3% |
| sus Bently | 10/10 | 2719 days | 3% |
| Tamaza Zing | 9/10 | 2719 days | 3% |
| Stewart Hellken | 10/10 | 2750 days | 3% |
| Ari Wibowo | 10/10 | 2750 days | 3% |
| Jeff Chadding | 9/10 | 2750 days | 3% |
| sara oblak | 10/10 | 2811 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 2811 days | 3% |
| Magdaleen Becker | 10/10 | 2811 days | 3% |
| Eleri Jones | 8/10 | 2841 days | 3% |
| Falkenhain Annemarie | 9/10 | 2841 days | 3% |
| Sarah Zul | 9/10 | 2841 days | 3% |
| Stephenn Baas | 9/10 | 2841 days | 3% |
| Simon Gakowski | 10/10 | 2841 days | 3% |
| Jeffery Wilson | 1/10 | 2871 days | 1% |
| DANIEL VIOLA | 9/10 | 2872 days | 3% |
| Rhyll Forrest | 10/10 | 2872 days | 3% |
| Linda Pulliam | 8/10 | 2872 days | 3% |
| Rodney Erickson | 7/10 | 2872 days | 3% |
| Freddrick Weiser | 10/10 | 2872 days | 3% |
| Domonkos Strommer | 9/10 | 2931 days | 3% |
| Troels Karlsen | 10/10 | 2931 days | 3% |
| Adrian Rutter | 8/10 | 2931 days | 3% |
| Eileen Hayden | 10/10 | 2931 days | 3% |
| duval-fleury benoit | 10/10 | 2931 days | 3% |
| Steven Kappeler | 10/10 | 2962 days | 3% |
| Irene Tos | 7/10 | 2962 days | 3% |
| Corinna Gröne | 8/10 | 2962 days | 3% |
| phill Fisher | 8/10 | 2962 days | 3% |
| Jan Christoph | 10/10 | 2989 days | 2% |
| Ted Gonera | 9/10 | 2992 days | 3% |
| Michael Kielburger | 10/10 | 2992 days | 3% |
| Sabrina Poon | 8/10 | 2992 days | 3% |
| Eoin O'Gorman | 9/10 | 2992 days | 3% |
| Frank Adriaanse | 8/10 | 2992 days | 3% |
| Andrew Praill | 7/10 | 2992 days | 3% |
| Oscar Petersen | 8/10 | 3006 days | 2% |
| helen reeve | 10/10 | 3023 days | 3% |
| Jozef Pinkerton | 9/10 | 3053 days | 3% |
| Keith Mc Daniel | 10/10 | 3115 days | 3% |
| phil reynolds | 9/10 | 3115 days | 3% |
| Melanie Forst | 10/10 | 3115 days | 3% |
| Mariette Eggermont | 8/10 | 3115 days | 3% |
| Marine Contri | 8/10 | 3145 days | 2% |
| Suzanne Hopkins | 10/10 | 3145 days | 3% |
| Mario Richter | 10/10 | 3145 days | 3% |
| Rodrigo De Souza | 10/10 | 3145 days | 3% |
| Simone Krause | 10/10 | 3145 days | 3% |
| ENG LEE OOI | 8/10 | 3176 days | 2% |
| Pablo Renedo | 10/10 | 3176 days | 2% |
| Tiam Siong Tan | 10/10 | 3176 days | 2% |
| Jon Veitch | 9/10 | 3206 days | 2% |
| Alan Honey | 10/10 | 3206 days | 2% |
| Matt Hansen | 10/10 | 3206 days | 2% |
| Thomas and Sonja | 8/10 | 3222 days | 1% |
| Bettina Olbrich | 9/10 | 3237 days | 2% |
| Anita Geyer | 8/10 | 3237 days | 2% |
| Vojtech Vojtko | 10/10 | 3237 days | 2% |
| Gary Gustafson | 10/10 | 3237 days | 2% |
| Robert Denison | 9/10 | 3237 days | 2% |
| patrik girardet | 10/10 | 3237 days | 2% |
| Taylor Wilson | 10/10 | 3237 days | 2% |
| Juan Prosperi | 10/10 | 3265 days | 2% |
| Lauren Moore | 9/10 | 3265 days | 2% |
| sara Deschenes | 10/10 | 3265 days | 2% |
| Helmut Kazmaier | 1/10 | 3265 days | 1% |
| Jocelyn Booy | 6/10 | 3268 days | 1% |
| Daisy Hoopers | 10/10 | 3274 days | 1% |
| Felicity Hughes | 8/10 | 3277 days | 1% |
| Sam Howard | 7/10 | 3286 days | 1% |
| Georgia Sutcliffe | 8/10 | 3296 days | 2% |
| Nick Bailey | 8/10 | 3296 days | 2% |
| Stephanie Lauer | 10/10 | 3296 days | 2% |
| Chislaine Arends | 10/10 | 3296 days | 2% |
| Michael Jeffress | 10/10 | 3296 days | 2% |
| Simon Robinson | 10/10 | 3296 days | 2% |
| Fiona Brigmanis | 8/10 | 3296 days | 2% |
| Beth Morris | 10/10 | 3296 days | 2% |
| Peter Coggins | 8/10 | 3296 days | 2% |
| Laurent Pinot | 10/10 | 3296 days | 2% |
| Martin Kurtz | 10/10 | 3296 days | 2% |
| Gina G | 1/10 | 3296 days | 1% |
| Christine Bilton | 10/10 | 3296 days | 2% |
| Sylvie Svensson | 10/10 | 3296 days | 2% |
| Jeremy Evans | 9/10 | 3296 days | 2% |
| Werner | 10/10 | 3327 days | 2% |
| Mel R | 10/10 | 3327 days | 2% |
| Yasmin Lim | 10/10 | 3327 days | 2% |
| Jill | 10/10 | 3327 days | 2% |
| Samuel Ong | 9/10 | 3327 days | 2% |
| Poh ching Yu | 2/10 | 3327 days | 1% |
| ryan harkleroad | 8/10 | 3327 days | 2% |
| colin mcmahon | 10/10 | 3327 days | 2% |
| Julia Tästensen | 10/10 | 3327 days | 2% |
| Paige H | 10/10 | 3327 days | 2% |
| Mike Mazur | 8/10 | 3327 days | 2% |
| Sigrid Duus | 8/10 | 3327 days | 1% |
| Mads Nielsen | 8/10 | 3327 days | 1% |
| Leonie Brabers | 8/10 | 3350 days | 1% |
| Petra | 10/10 | 3357 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3357 days | 2% |
| Ashleigh Standell | 10/10 | 3357 days | 2% |
| Kathy Fisher | 8/10 | 3357 days | 2% |
| andy ziesmann | 10/10 | 3357 days | 2% |
| T Brummel | 9/10 | 3357 days | 2% |
| Pavel Schmitt | 10/10 | 3357 days | 2% |
| Peter Rickard | 8/10 | 3357 days | 2% |
| Carol Kettner | 9/10 | 3357 days | 2% |
| Isabell Kraemer | 10/10 | 3357 days | 2% |
| Kevin Hendy | 10/10 | 3366 days | 1% |
| Jamie Anderson | 10/10 | 3388 days | 2% |
| Harry Peters | 10/10 | 3388 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3388 days | 2% |
| Wouters | 10/10 | 3388 days | 2% |
| Katie | 10/10 | 3388 days | 2% |
| Tracey Davies | 8/10 | 3388 days | 2% |
| Andrew Sampaklis | 10/10 | 3388 days | 2% |
| Emilie Fagioli | 10/10 | 3388 days | 2% |
| Steffi Feldmann | 10/10 | 3418 days | 2% |
| Stephen O'Co | 10/10 | 3418 days | 2% |
| JC Owen | 10/10 | 3418 days | 2% |
| Janelle G | 10/10 | 3418 days | 2% |
| Andrew Roberts | 10/10 | 3418 days | 2% |
| steve kettewell | 10/10 | 3418 days | 2% |
| Chris BENDL | 7/10 | 3449 days | 2% |
| Tommy 3000 | 10/10 | 3449 days | 2% |
| Al Round the World | 10/10 | 3449 days | 2% |
| Hoki Nixon | 10/10 | 3449 days | 2% |
| Lara Monro | 10/10 | 3480 days | 2% |
| Caitlin Johnson | 10/10 | 3480 days | 2% |
| Marie2200 | 10/10 | 3480 days | 2% |
| esther houghton | 10/10 | 3480 days | 2% |
| Brandon H | 10/10 | 3480 days | 2% |
| Katja Fibig | 8/10 | 3480 days | 2% |
| Silvia R. | 10/10 | 3480 days | 2% |
| helen mccarl | 9/10 | 3480 days | 2% |
| Kiwi Girl | 10/10 | 3480 days | 2% |
| Barbara Beerli | 9/10 | 3480 days | 2% |
| Claudia 0 | 10/10 | 3480 days | 2% |
| Anni Buechele | 10/10 | 3510 days | 2% |
| Jane and Duncan Fraser | 10/10 | 3510 days | 2% |
| Leslie Royal | 10/10 | 3541 days | 2% |
| Angene Johnson | 10/10 | 3541 days | 2% |
| Simon Breunig | 10/10 | 3541 days | 2% |
| Stew H | 9/10 | 3541 days | 2% |
| Arthur Wilding | 10/10 | 3541 days | 2% |
| Sandra Ray | 10/10 | 3541 days | 2% |
| Rabiah Abdullah | 4/10 | 3571 days | 1% |
| Christian Schnur | 10/10 | 3571 days | 2% |
| Christian Schönfels | 10/10 | 3571 days | 2% |
| Tim Evans | 10/10 | 3571 days | 2% |
| Bastian Leistner | 9/10 | 3602 days | 2% |
| Florian Thiele | 10/10 | 3602 days | 2% |
| Katelyn Flynn | 10/10 | 3602 days | 2% |
| Kasia Mazur | 10/10 | 3602 days | 2% |
| Louise Curnell | 9/10 | 3602 days | 2% |
| Sven Jahn | 10/10 | 3602 days | 2% |
| Hayden Arthur | 10/10 | 3602 days | 2% |
| Patrick Veber | 10/10 | 3622 days | 1% |
| Sabine Hering | 10/10 | 3631 days | 1% |
| James | 10/10 | 3631 days | 1% |
| Jeroen Slappendel | 10/10 | 3631 days | 1% |
| Glenn Kasman | 1/10 | 3631 days | 1% |
| Kerstin | 3/10 | 3662 days | 1% |
| Karen W | 10/10 | 3662 days | 1% |
| Stephen Eitel | 9/10 | 3662 days | 1% |
| Alexa Schneider | 10/10 | 3662 days | 1% |
| Michaela Rossmann | 10/10 | 3662 days | 1% |
| Sabina Host | 10/10 | 3662 days | 1% |
| Peter Sullivan | 10/10 | 3662 days | 1% |
| Manfred und Karin Achtstaetter | 10/10 | 3662 days | 1% |
| Stefanie Peters | 10/10 | 3662 days | 1% |
| Yousef Firoozan | 9/10 | 3693 days | 1% |
| cp lim | 9/10 | 3693 days | 1% |
| Jochen Dirkling | 10/10 | 3693 days | 1% |
| Manfred Gehrmann | 10/10 | 3693 days | 1% |
| Lorie Grundy | 9/10 | 3693 days | 1% |
| Maria und Peter | 10/10 | 3693 days | 1% |
| A Milber | 10/10 | 3693 days | 1% |
| Teemu Rautanen | 9/10 | 3723 days | 1% |
| Alex Sch | 9/10 | 3723 days | 1% |
| Gavin Print | 9/10 | 3723 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 3723 days | 1% |
| Elena Möller | 10/10 | 3723 days | 1% |
| David and Deslei Wood | 10/10 | 3723 days | 1% |
| Doro & Kally May | 10/10 | 3723 days | 1% |
| oscar de la calle tejedor | 10/10 | 3723 days | 1% |
| Nathan | 10/10 | 3754 days | 1% |
| Marleen Kenneth | 10/10 | 3754 days | 1% |
| Edith Wol | 10/10 | 3754 days | 1% |
| Peter H | 10/10 | 3754 days | 1% |
| Ruth | 10/10 | 3784 days | 1% |
| kelly bell | 10/10 | 3784 days | 1% |
| Marion Zajonc | 10/10 | 3784 days | 1% |
| Malinda B | 10/10 | 3784 days | 1% |
| Nate Thompson | 10/10 | 3815 days | 1% |
| Vinay Maharajpet | 10/10 | 3815 days | 1% |
| E K | 10/10 | 3846 days | 1% |
| Bronwyn Marshall | 10/10 | 3846 days | 1% |
| Nz Fan | 10/10 | 3846 days | 1% |
| Marius Fischer | 10/10 | 3876 days | 1% |
| janh | 10/10 | 3876 days | 1% |
| Erica Metro | 10/10 | 3876 days | 1% |
| Basak Ozaltin | 9/10 | 3907 days | 1% |
| Richard Metro | 10/10 | 3907 days | 1% |
| Thijs van Stiphout | 10/10 | 3907 days | 1% |
| Elisabeth Tartler | 10/10 | 3907 days | 1% |
| Rachel S | 5/10 | 3937 days | 1% |
| Osama Salih | 10/10 | 3937 days | 1% |
| Kurz Werner | 9/10 | 3937 days | 1% |
| Thomas Jentschke | 10/10 | 3937 days | 1% |
| alexandra Mund | 10/10 | 3968 days | 1% |
| Klaus Kircher | 10/10 | 3968 days | 1% |
| Sophie Truemper | 10/10 | 3996 days | 1% |
| Guillermo Lupi | 10/10 | 3996 days | 1% |
| Robert Warner | 9/10 | 3996 days | 1% |
| sofia crosley | 10/10 | 3996 days | 1% |
| Ronda Pendergast | 10/10 | 3996 days | 1% |
| Eva | 10/10 | 3996 days | 1% |
| Scott | 10/10 | 3996 days | 1% |
| Ilka and Helge | 10/10 | 4027 days | 1% |
| Bernd "Schwabe" | 10/10 | 4027 days | 1% |
| Moritz &Co | 10/10 | 4027 days | 1% |
| Martin Pelka | 10/10 | 4027 days | 1% |
| Sara Hubber | 10/10 | 4027 days | 1% |
| Astrid Michalske | 10/10 | 4027 days | 1% |
| Mike Behrens | 10/10 | 4027 days | 1% |
| Irod | 10/10 | 4058 days | 1% |
| Franz | 10/10 | 4058 days | 1% |
| Allan David | 10/10 | 4058 days | 1% |
| norman justesen | 10/10 | 4088 days | 1% |
| lennart herpertz | 10/10 | 4088 days | 1% |
| Mark BonDurant | 10/10 | 4119 days | 0% |
| Infernal | 10/10 | 4119 days | 0% |
| pascal omondiagbe | 10/10 | 4119 days | 0% |
| Jodi Thiessen | 10/10 | 4149 days | 0% |
| IreneG26 | 10/10 | 4149 days | 0% |
| Jiminey Cricket | 10/10 | 4149 days | 0% |
| LoveOutdoors | 10/10 | 4149 days | 0% |
| Joe | 10/10 | 4180 days | 0% |
| Ben Clarke | 10/10 | 4180 days | 0% |
| Hans-Georg Milz | 10/10 | 4180 days | 0% |
| Wolfgang B | 10/10 | 4180 days | 0% |
| Arne Bruesch | 10/10 | 4180 days | 0% |
| Glen White | 10/10 | 4302 days | 0% |
| Kristina | 9/10 | 4351 days | 0% |
| Fabian | 10/10 | 4698 days | 1% |
| Heide Will | 10/10 | 4726 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
-7.05% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 44 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
5.16% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.