Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Euro Campers
Valid Reviews
281 Valid Reviews
The Euro Campers experience has a total of 314 reviews. There are 281 valid reviews that are included when calculating the ranking score and 33 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 281 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 14 |
|
5% |
88.90% Average
The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alain Bélanger | 10/10 | 396 days | 100% |
| Pia | 1/10 | 455 days | 39% |
| Hilke und Marian | 8/10 | 790 days | 69% |
| Justin Littman | 1/10 | 790 days | 29% |
| Adem | 1/10 | 1247 days | 10% |
| Jens Moeller | 10/10 | 1247 days | 26% |
| alessandra breitenstein | 1/10 | 1247 days | 10% |
| Melfuction Berry | 1/10 | 1369 days | 7% |
| Ange | 1/10 | 2100 days | 2% |
| Peter, The Netherlands | 3/10 | 2222 days | 2% |
| Emmalee Burger | 1/10 | 2222 days | 2% |
| CHRIS | 1/10 | 2222 days | 2% |
| Max | 10/10 | 2251 days | 4% |
| Leonie D | 2/10 | 2251 days | 2% |
| Deborah Vitali | 3/10 | 2281 days | 2% |
| daniela | 3/10 | 2282 days | 2% |
| schap chris | 1/10 | 2313 days | 2% |
| Grant Clark | 10/10 | 2373 days | 4% |
| robertina szolarova | 10/10 | 2526 days | 4% |
| Markus Hufnagel | 8/10 | 2556 days | 4% |
| Kimberly McLean | 8/10 | 2556 days | 4% |
| Michel Cote | 9/10 | 2556 days | 4% |
| Veronica Young | 10/10 | 2615 days | 4% |
| DIANE GUTJAHR | 10/10 | 2646 days | 3% |
| Gareth O'Rourke | 5/10 | 2677 days | 3% |
| Fredrick Rorus | 10/10 | 2677 days | 3% |
| Kerri Schopper | 10/10 | 2677 days | 3% |
| Guenter Kastner | 7/10 | 2678 days | 3% |
| Laura | 1/10 | 2678 days | 1% |
| Giovanni Gamba | 10/10 | 2739 days | 3% |
| TOM SCHOUTEN | 9/10 | 2768 days | 3% |
| Hugo Fernandes | 3/10 | 2768 days | 2% |
| Mitchell Banks | 10/10 | 2769 days | 3% |
| capucine Heymes | 10/10 | 2799 days | 3% |
| sus Bently | 10/10 | 2799 days | 3% |
| Tamaza Zing | 9/10 | 2799 days | 3% |
| Stewart Hellken | 10/10 | 2830 days | 3% |
| Ari Wibowo | 10/10 | 2831 days | 3% |
| Jeff Chadding | 9/10 | 2831 days | 3% |
| sara oblak | 10/10 | 2891 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 2891 days | 3% |
| Magdaleen Becker | 10/10 | 2891 days | 3% |
| Eleri Jones | 8/10 | 2921 days | 3% |
| Falkenhain Annemarie | 9/10 | 2921 days | 3% |
| Sarah Zul | 9/10 | 2921 days | 3% |
| Stephenn Baas | 9/10 | 2921 days | 3% |
| Simon Gakowski | 10/10 | 2922 days | 3% |
| Jeffery Wilson | 1/10 | 2952 days | 1% |
| DANIEL VIOLA | 9/10 | 2952 days | 3% |
| Rhyll Forrest | 10/10 | 2952 days | 3% |
| Linda Pulliam | 8/10 | 2952 days | 3% |
| Rodney Erickson | 7/10 | 2952 days | 3% |
| Freddrick Weiser | 10/10 | 2953 days | 3% |
| Domonkos Strommer | 9/10 | 3011 days | 3% |
| Troels Karlsen | 10/10 | 3011 days | 3% |
| Adrian Rutter | 8/10 | 3011 days | 3% |
| Eileen Hayden | 10/10 | 3011 days | 3% |
| duval-fleury benoit | 10/10 | 3011 days | 3% |
| Steven Kappeler | 10/10 | 3042 days | 3% |
| Irene Tos | 7/10 | 3042 days | 2% |
| Corinna Gröne | 8/10 | 3042 days | 3% |
| phill Fisher | 8/10 | 3042 days | 3% |
| Jan Christoph | 10/10 | 3070 days | 1% |
| Ted Gonera | 9/10 | 3072 days | 3% |
| Michael Kielburger | 10/10 | 3072 days | 3% |
| Sabrina Poon | 8/10 | 3072 days | 3% |
| Eoin O'Gorman | 9/10 | 3072 days | 3% |
| Frank Adriaanse | 8/10 | 3072 days | 3% |
| Andrew Praill | 7/10 | 3073 days | 2% |
| Oscar Petersen | 8/10 | 3087 days | 1% |
| helen reeve | 10/10 | 3103 days | 2% |
| Jozef Pinkerton | 9/10 | 3133 days | 2% |
| Keith Mc Daniel | 10/10 | 3195 days | 2% |
| phil reynolds | 9/10 | 3195 days | 2% |
| Melanie Forst | 10/10 | 3195 days | 2% |
| Mariette Eggermont | 8/10 | 3195 days | 2% |
| Marine Contri | 8/10 | 3225 days | 2% |
| Suzanne Hopkins | 10/10 | 3225 days | 2% |
| Mario Richter | 10/10 | 3225 days | 2% |
| Rodrigo De Souza | 10/10 | 3225 days | 2% |
| Simone Krause | 10/10 | 3225 days | 2% |
| ENG LEE OOI | 8/10 | 3256 days | 2% |
| Pablo Renedo | 10/10 | 3256 days | 2% |
| Tiam Siong Tan | 10/10 | 3256 days | 2% |
| Jon Veitch | 9/10 | 3286 days | 2% |
| Alan Honey | 10/10 | 3286 days | 2% |
| Matt Hansen | 10/10 | 3286 days | 2% |
| Thomas and Sonja | 8/10 | 3303 days | 1% |
| Bettina Olbrich | 9/10 | 3317 days | 2% |
| Anita Geyer | 8/10 | 3317 days | 2% |
| Vojtech Vojtko | 10/10 | 3317 days | 2% |
| Gary Gustafson | 10/10 | 3317 days | 2% |
| Robert Denison | 9/10 | 3317 days | 2% |
| patrik girardet | 10/10 | 3317 days | 2% |
| Taylor Wilson | 10/10 | 3317 days | 2% |
| Juan Prosperi | 10/10 | 3345 days | 2% |
| Lauren Moore | 9/10 | 3345 days | 2% |
| sara Deschenes | 10/10 | 3345 days | 2% |
| Helmut Kazmaier | 1/10 | 3346 days | 1% |
| Jocelyn Booy | 6/10 | 3349 days | 1% |
| Daisy Hoopers | 10/10 | 3355 days | 1% |
| Felicity Hughes | 8/10 | 3358 days | 1% |
| Sam Howard | 7/10 | 3367 days | 1% |
| Georgia Sutcliffe | 8/10 | 3376 days | 2% |
| Nick Bailey | 8/10 | 3376 days | 2% |
| Stephanie Lauer | 10/10 | 3376 days | 2% |
| Chislaine Arends | 10/10 | 3376 days | 2% |
| Michael Jeffress | 10/10 | 3376 days | 2% |
| Simon Robinson | 10/10 | 3376 days | 2% |
| Fiona Brigmanis | 8/10 | 3376 days | 2% |
| Beth Morris | 10/10 | 3376 days | 2% |
| Peter Coggins | 8/10 | 3376 days | 2% |
| Laurent Pinot | 10/10 | 3376 days | 2% |
| Martin Kurtz | 10/10 | 3376 days | 2% |
| Gina G | 1/10 | 3376 days | 1% |
| Christine Bilton | 10/10 | 3376 days | 2% |
| Sylvie Svensson | 10/10 | 3376 days | 2% |
| Jeremy Evans | 9/10 | 3376 days | 2% |
| Werner | 10/10 | 3407 days | 2% |
| Mel R | 10/10 | 3407 days | 2% |
| Yasmin Lim | 10/10 | 3407 days | 2% |
| Jill | 10/10 | 3407 days | 2% |
| Samuel Ong | 9/10 | 3407 days | 2% |
| Poh ching Yu | 2/10 | 3407 days | 1% |
| ryan harkleroad | 8/10 | 3407 days | 2% |
| colin mcmahon | 10/10 | 3407 days | 2% |
| Julia Tästensen | 10/10 | 3407 days | 2% |
| Paige H | 10/10 | 3407 days | 2% |
| Mike Mazur | 8/10 | 3407 days | 2% |
| Sigrid Duus | 8/10 | 3408 days | 1% |
| Mads Nielsen | 8/10 | 3408 days | 1% |
| Leonie Brabers | 8/10 | 3431 days | 1% |
| Petra | 10/10 | 3437 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3437 days | 2% |
| Ashleigh Standell | 10/10 | 3437 days | 2% |
| Kathy Fisher | 8/10 | 3437 days | 2% |
| andy ziesmann | 10/10 | 3437 days | 2% |
| T Brummel | 9/10 | 3437 days | 2% |
| Pavel Schmitt | 10/10 | 3437 days | 2% |
| Peter Rickard | 8/10 | 3437 days | 2% |
| Carol Kettner | 9/10 | 3437 days | 2% |
| Isabell Kraemer | 10/10 | 3437 days | 2% |
| Kevin Hendy | 10/10 | 3447 days | 1% |
| Jamie Anderson | 10/10 | 3468 days | 2% |
| Harry Peters | 10/10 | 3468 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3468 days | 2% |
| Wouters | 10/10 | 3468 days | 2% |
| Katie | 10/10 | 3468 days | 2% |
| Tracey Davies | 8/10 | 3468 days | 2% |
| Andrew Sampaklis | 10/10 | 3468 days | 2% |
| Emilie Fagioli | 10/10 | 3468 days | 2% |
| Steffi Feldmann | 10/10 | 3498 days | 2% |
| Stephen O'Co | 10/10 | 3498 days | 2% |
| JC Owen | 10/10 | 3498 days | 2% |
| Janelle G | 10/10 | 3498 days | 2% |
| Andrew Roberts | 10/10 | 3498 days | 2% |
| steve kettewell | 10/10 | 3498 days | 2% |
| Chris BENDL | 7/10 | 3529 days | 1% |
| Tommy 3000 | 10/10 | 3529 days | 2% |
| Al Round the World | 10/10 | 3529 days | 2% |
| Hoki Nixon | 10/10 | 3529 days | 2% |
| Lara Monro | 10/10 | 3560 days | 2% |
| Caitlin Johnson | 10/10 | 3560 days | 2% |
| Marie2200 | 10/10 | 3560 days | 2% |
| esther houghton | 10/10 | 3560 days | 2% |
| Brandon H | 10/10 | 3560 days | 2% |
| Katja Fibig | 8/10 | 3560 days | 1% |
| Silvia R. | 10/10 | 3560 days | 2% |
| helen mccarl | 9/10 | 3560 days | 1% |
| Kiwi Girl | 10/10 | 3560 days | 2% |
| Barbara Beerli | 9/10 | 3560 days | 1% |
| Claudia 0 | 10/10 | 3560 days | 2% |
| Anni Buechele | 10/10 | 3590 days | 1% |
| Jane and Duncan Fraser | 10/10 | 3590 days | 1% |
| Leslie Royal | 10/10 | 3621 days | 1% |
| Angene Johnson | 10/10 | 3621 days | 1% |
| Simon Breunig | 10/10 | 3621 days | 1% |
| Stew H | 9/10 | 3621 days | 1% |
| Arthur Wilding | 10/10 | 3621 days | 1% |
| Sandra Ray | 10/10 | 3621 days | 1% |
| Rabiah Abdullah | 4/10 | 3651 days | 1% |
| Christian Schnur | 10/10 | 3651 days | 1% |
| Christian Schönfels | 10/10 | 3651 days | 1% |
| Tim Evans | 10/10 | 3651 days | 1% |
| Bastian Leistner | 9/10 | 3682 days | 1% |
| Florian Thiele | 10/10 | 3682 days | 1% |
| Katelyn Flynn | 10/10 | 3682 days | 1% |
| Kasia Mazur | 10/10 | 3682 days | 1% |
| Louise Curnell | 9/10 | 3682 days | 1% |
| Sven Jahn | 10/10 | 3682 days | 1% |
| Hayden Arthur | 10/10 | 3683 days | 1% |
| Patrick Veber | 10/10 | 3703 days | 1% |
| Sabine Hering | 10/10 | 3711 days | 1% |
| James | 10/10 | 3711 days | 1% |
| Jeroen Slappendel | 10/10 | 3711 days | 1% |
| Glenn Kasman | 1/10 | 3711 days | 0% |
| Kerstin | 3/10 | 3742 days | 0% |
| Karen W | 10/10 | 3742 days | 1% |
| Stephen Eitel | 9/10 | 3742 days | 1% |
| Alexa Schneider | 10/10 | 3742 days | 1% |
| Michaela Rossmann | 10/10 | 3742 days | 1% |
| Sabina Host | 10/10 | 3743 days | 1% |
| Peter Sullivan | 10/10 | 3743 days | 1% |
| Manfred und Karin Achtstaetter | 10/10 | 3743 days | 1% |
| Stefanie Peters | 10/10 | 3743 days | 1% |
| Yousef Firoozan | 9/10 | 3773 days | 1% |
| cp lim | 9/10 | 3774 days | 1% |
| Jochen Dirkling | 10/10 | 3774 days | 1% |
| Manfred Gehrmann | 10/10 | 3774 days | 1% |
| Lorie Grundy | 9/10 | 3774 days | 1% |
| Maria und Peter | 10/10 | 3774 days | 1% |
| A Milber | 10/10 | 3774 days | 1% |
| Teemu Rautanen | 9/10 | 3803 days | 1% |
| Alex Sch | 9/10 | 3803 days | 1% |
| Gavin Print | 9/10 | 3803 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 3803 days | 1% |
| Elena Möller | 10/10 | 3804 days | 1% |
| David and Deslei Wood | 10/10 | 3804 days | 1% |
| Doro & Kally May | 10/10 | 3804 days | 1% |
| oscar de la calle tejedor | 10/10 | 3804 days | 1% |
| Nathan | 10/10 | 3834 days | 1% |
| Marleen Kenneth | 10/10 | 3834 days | 1% |
| Edith Wol | 10/10 | 3835 days | 1% |
| Peter H | 10/10 | 3835 days | 1% |
| Ruth | 10/10 | 3864 days | 1% |
| kelly bell | 10/10 | 3864 days | 1% |
| Marion Zajonc | 10/10 | 3864 days | 1% |
| Malinda B | 10/10 | 3864 days | 1% |
| Nate Thompson | 10/10 | 3895 days | 1% |
| Vinay Maharajpet | 10/10 | 3896 days | 1% |
| E K | 10/10 | 3926 days | 1% |
| Bronwyn Marshall | 10/10 | 3926 days | 1% |
| Nz Fan | 10/10 | 3926 days | 1% |
| Marius Fischer | 10/10 | 3956 days | 1% |
| janh | 10/10 | 3956 days | 1% |
| Erica Metro | 10/10 | 3956 days | 1% |
| Basak Ozaltin | 9/10 | 3987 days | 1% |
| Richard Metro | 10/10 | 3987 days | 1% |
| Thijs van Stiphout | 10/10 | 3987 days | 1% |
| Elisabeth Tartler | 10/10 | 3988 days | 1% |
| Rachel S | 5/10 | 4017 days | 0% |
| Osama Salih | 10/10 | 4017 days | 1% |
| Kurz Werner | 9/10 | 4018 days | 1% |
| Thomas Jentschke | 10/10 | 4018 days | 1% |
| alexandra Mund | 10/10 | 4048 days | 0% |
| Klaus Kircher | 10/10 | 4049 days | 0% |
| Sophie Truemper | 10/10 | 4076 days | 0% |
| Guillermo Lupi | 10/10 | 4076 days | 0% |
| Robert Warner | 9/10 | 4076 days | 0% |
| sofia crosley | 10/10 | 4076 days | 0% |
| Ronda Pendergast | 10/10 | 4076 days | 0% |
| Eva | 10/10 | 4076 days | 0% |
| Scott | 10/10 | 4076 days | 0% |
| Ilka and Helge | 10/10 | 4107 days | 0% |
| Bernd "Schwabe" | 10/10 | 4107 days | 0% |
| Moritz &Co | 10/10 | 4107 days | 0% |
| Martin Pelka | 10/10 | 4107 days | 0% |
| Sara Hubber | 10/10 | 4107 days | 0% |
| Astrid Michalske | 10/10 | 4108 days | 0% |
| Mike Behrens | 10/10 | 4108 days | 0% |
| Irod | 10/10 | 4138 days | 0% |
| Franz | 10/10 | 4138 days | 0% |
| Allan David | 10/10 | 4138 days | 0% |
| norman justesen | 10/10 | 4168 days | 0% |
| lennart herpertz | 10/10 | 4169 days | 0% |
| Mark BonDurant | 10/10 | 4199 days | 0% |
| Infernal | 10/10 | 4199 days | 0% |
| pascal omondiagbe | 10/10 | 4199 days | 0% |
| Jodi Thiessen | 10/10 | 4229 days | 0% |
| IreneG26 | 10/10 | 4229 days | 0% |
| Jiminey Cricket | 10/10 | 4230 days | 0% |
| LoveOutdoors | 10/10 | 4230 days | 0% |
| Joe | 10/10 | 4260 days | 0% |
| Ben Clarke | 10/10 | 4261 days | 0% |
| Hans-Georg Milz | 10/10 | 4261 days | 0% |
| Wolfgang B | 10/10 | 4261 days | 0% |
| Arne Bruesch | 10/10 | 4261 days | 0% |
| Glen White | 10/10 | 4382 days | 1% |
| Kristina | 9/10 | 4432 days | 0% |
| Fabian | 10/10 | 4779 days | 1% |
| Heide Will | 10/10 | 4807 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-6.74% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 60 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.68% |
| 198 | -3.70% |
| 199 | -3.72% |
| 200 | -3.74% |
| 201 | -3.76% |
| 202 | -3.77% |
| 203 | -3.79% |
| … | … |
Balancing Adjustment
4.95% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.