Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
281 Valid Reviews
The Euro Campers experience has a total of 318 reviews. There are 281 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 281 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 14 |
|
5% |
88.90% Average
The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
80.76%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alain Bélanger | 10/10 | 293 days | 100% |
| Pia | 1/10 | 352 days | 40% |
| Hilke und Marian | 8/10 | 687 days | 75% |
| Justin Littman | 1/10 | 687 days | 31% |
| Adem | 1/10 | 1144 days | 13% |
| Jens Moeller | 10/10 | 1144 days | 33% |
| alessandra breitenstein | 1/10 | 1144 days | 13% |
| Melfuction Berry | 1/10 | 1267 days | 10% |
| Ange | 1/10 | 1997 days | 2% |
| Peter, The Netherlands | 3/10 | 2119 days | 2% |
| Emmalee Burger | 1/10 | 2119 days | 2% |
| CHRIS | 1/10 | 2119 days | 2% |
| Max | 10/10 | 2148 days | 4% |
| Leonie D | 2/10 | 2148 days | 2% |
| Deborah Vitali | 3/10 | 2179 days | 2% |
| daniela | 3/10 | 2179 days | 2% |
| schap chris | 1/10 | 2210 days | 2% |
| Grant Clark | 10/10 | 2271 days | 4% |
| robertina szolarova | 10/10 | 2424 days | 4% |
| Markus Hufnagel | 8/10 | 2454 days | 4% |
| Kimberly McLean | 8/10 | 2454 days | 4% |
| Michel Cote | 9/10 | 2454 days | 4% |
| Veronica Young | 10/10 | 2513 days | 4% |
| DIANE GUTJAHR | 10/10 | 2544 days | 4% |
| Gareth O'Rourke | 5/10 | 2575 days | 3% |
| Fredrick Rorus | 10/10 | 2575 days | 4% |
| Kerri Schopper | 10/10 | 2575 days | 4% |
| Guenter Kastner | 7/10 | 2575 days | 3% |
| Laura | 1/10 | 2575 days | 1% |
| Giovanni Gamba | 10/10 | 2636 days | 3% |
| TOM SCHOUTEN | 9/10 | 2666 days | 3% |
| Hugo Fernandes | 3/10 | 2666 days | 2% |
| Mitchell Banks | 10/10 | 2666 days | 3% |
| capucine Heymes | 10/10 | 2697 days | 3% |
| sus Bently | 10/10 | 2697 days | 3% |
| Tamaza Zing | 9/10 | 2697 days | 3% |
| Stewart Hellken | 10/10 | 2728 days | 3% |
| Ari Wibowo | 10/10 | 2728 days | 3% |
| Jeff Chadding | 9/10 | 2728 days | 3% |
| sara oblak | 10/10 | 2789 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 2789 days | 3% |
| Magdaleen Becker | 10/10 | 2789 days | 3% |
| Eleri Jones | 8/10 | 2819 days | 3% |
| Falkenhain Annemarie | 9/10 | 2819 days | 3% |
| Sarah Zul | 9/10 | 2819 days | 3% |
| Stephenn Baas | 9/10 | 2819 days | 3% |
| Simon Gakowski | 10/10 | 2819 days | 3% |
| Jeffery Wilson | 1/10 | 2849 days | 1% |
| DANIEL VIOLA | 9/10 | 2850 days | 3% |
| Rhyll Forrest | 10/10 | 2850 days | 3% |
| Linda Pulliam | 8/10 | 2850 days | 3% |
| Rodney Erickson | 7/10 | 2850 days | 3% |
| Freddrick Weiser | 10/10 | 2850 days | 3% |
| Domonkos Strommer | 9/10 | 2909 days | 3% |
| Troels Karlsen | 10/10 | 2909 days | 3% |
| Adrian Rutter | 8/10 | 2909 days | 3% |
| Eileen Hayden | 10/10 | 2909 days | 3% |
| duval-fleury benoit | 10/10 | 2909 days | 3% |
| Steven Kappeler | 10/10 | 2940 days | 3% |
| Irene Tos | 7/10 | 2940 days | 3% |
| Corinna Gröne | 8/10 | 2940 days | 3% |
| phill Fisher | 8/10 | 2940 days | 3% |
| Jan Christoph | 10/10 | 2967 days | 2% |
| Ted Gonera | 9/10 | 2970 days | 3% |
| Michael Kielburger | 10/10 | 2970 days | 3% |
| Sabrina Poon | 8/10 | 2970 days | 3% |
| Eoin O'Gorman | 9/10 | 2970 days | 3% |
| Frank Adriaanse | 8/10 | 2970 days | 3% |
| Andrew Praill | 7/10 | 2970 days | 3% |
| Oscar Petersen | 8/10 | 2984 days | 2% |
| helen reeve | 10/10 | 3001 days | 3% |
| Jozef Pinkerton | 9/10 | 3031 days | 3% |
| Keith Mc Daniel | 10/10 | 3093 days | 3% |
| phil reynolds | 9/10 | 3093 days | 3% |
| Melanie Forst | 10/10 | 3093 days | 3% |
| Mariette Eggermont | 8/10 | 3093 days | 2% |
| Marine Contri | 8/10 | 3123 days | 2% |
| Suzanne Hopkins | 10/10 | 3123 days | 2% |
| Mario Richter | 10/10 | 3123 days | 2% |
| Rodrigo De Souza | 10/10 | 3123 days | 2% |
| Simone Krause | 10/10 | 3123 days | 2% |
| ENG LEE OOI | 8/10 | 3154 days | 2% |
| Pablo Renedo | 10/10 | 3154 days | 2% |
| Tiam Siong Tan | 10/10 | 3154 days | 2% |
| Jon Veitch | 9/10 | 3184 days | 2% |
| Alan Honey | 10/10 | 3184 days | 2% |
| Matt Hansen | 10/10 | 3184 days | 2% |
| Thomas and Sonja | 8/10 | 3200 days | 1% |
| Bettina Olbrich | 9/10 | 3215 days | 2% |
| Anita Geyer | 8/10 | 3215 days | 2% |
| Vojtech Vojtko | 10/10 | 3215 days | 2% |
| Gary Gustafson | 10/10 | 3215 days | 2% |
| Robert Denison | 9/10 | 3215 days | 2% |
| patrik girardet | 10/10 | 3215 days | 2% |
| Taylor Wilson | 10/10 | 3215 days | 2% |
| Juan Prosperi | 10/10 | 3243 days | 2% |
| Lauren Moore | 9/10 | 3243 days | 2% |
| sara Deschenes | 10/10 | 3243 days | 2% |
| Helmut Kazmaier | 1/10 | 3243 days | 1% |
| Jocelyn Booy | 6/10 | 3246 days | 1% |
| Daisy Hoopers | 10/10 | 3252 days | 1% |
| Felicity Hughes | 8/10 | 3255 days | 1% |
| Sam Howard | 7/10 | 3264 days | 1% |
| Georgia Sutcliffe | 8/10 | 3274 days | 2% |
| Nick Bailey | 8/10 | 3274 days | 2% |
| Stephanie Lauer | 10/10 | 3274 days | 2% |
| Chislaine Arends | 10/10 | 3274 days | 2% |
| Michael Jeffress | 10/10 | 3274 days | 2% |
| Simon Robinson | 10/10 | 3274 days | 2% |
| Fiona Brigmanis | 8/10 | 3274 days | 2% |
| Beth Morris | 10/10 | 3274 days | 2% |
| Peter Coggins | 8/10 | 3274 days | 2% |
| Laurent Pinot | 10/10 | 3274 days | 2% |
| Martin Kurtz | 10/10 | 3274 days | 2% |
| Gina G | 1/10 | 3274 days | 1% |
| Christine Bilton | 10/10 | 3274 days | 2% |
| Sylvie Svensson | 10/10 | 3274 days | 2% |
| Jeremy Evans | 9/10 | 3274 days | 2% |
| Werner | 10/10 | 3305 days | 2% |
| Mel R | 10/10 | 3305 days | 2% |
| Yasmin Lim | 10/10 | 3305 days | 2% |
| Jill | 10/10 | 3305 days | 2% |
| Samuel Ong | 9/10 | 3305 days | 2% |
| Poh ching Yu | 2/10 | 3305 days | 1% |
| ryan harkleroad | 8/10 | 3305 days | 2% |
| colin mcmahon | 10/10 | 3305 days | 2% |
| Julia Tästensen | 10/10 | 3305 days | 2% |
| Paige H | 10/10 | 3305 days | 2% |
| Mike Mazur | 8/10 | 3305 days | 2% |
| Sigrid Duus | 8/10 | 3305 days | 1% |
| Mads Nielsen | 8/10 | 3305 days | 1% |
| Leonie Brabers | 8/10 | 3328 days | 1% |
| Petra | 10/10 | 3335 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3335 days | 2% |
| Ashleigh Standell | 10/10 | 3335 days | 2% |
| Kathy Fisher | 8/10 | 3335 days | 2% |
| andy ziesmann | 10/10 | 3335 days | 2% |
| T Brummel | 9/10 | 3335 days | 2% |
| Pavel Schmitt | 10/10 | 3335 days | 2% |
| Peter Rickard | 8/10 | 3335 days | 2% |
| Carol Kettner | 9/10 | 3335 days | 2% |
| Isabell Kraemer | 10/10 | 3335 days | 2% |
| Kevin Hendy | 10/10 | 3344 days | 1% |
| Jamie Anderson | 10/10 | 3366 days | 2% |
| Harry Peters | 10/10 | 3366 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3366 days | 2% |
| Wouters | 10/10 | 3366 days | 2% |
| Katie | 10/10 | 3366 days | 2% |
| Tracey Davies | 8/10 | 3366 days | 2% |
| Andrew Sampaklis | 10/10 | 3366 days | 2% |
| Emilie Fagioli | 10/10 | 3366 days | 2% |
| Steffi Feldmann | 10/10 | 3396 days | 2% |
| Stephen O'Co | 10/10 | 3396 days | 2% |
| JC Owen | 10/10 | 3396 days | 2% |
| Janelle G | 10/10 | 3396 days | 2% |
| Andrew Roberts | 10/10 | 3396 days | 2% |
| steve kettewell | 10/10 | 3396 days | 2% |
| Chris BENDL | 7/10 | 3427 days | 2% |
| Tommy 3000 | 10/10 | 3427 days | 2% |
| Al Round the World | 10/10 | 3427 days | 2% |
| Hoki Nixon | 10/10 | 3427 days | 2% |
| Lara Monro | 10/10 | 3458 days | 2% |
| Caitlin Johnson | 10/10 | 3458 days | 2% |
| Marie2200 | 10/10 | 3458 days | 2% |
| esther houghton | 10/10 | 3458 days | 2% |
| Brandon H | 10/10 | 3458 days | 2% |
| Katja Fibig | 8/10 | 3458 days | 2% |
| Silvia R. | 10/10 | 3458 days | 2% |
| helen mccarl | 9/10 | 3458 days | 2% |
| Kiwi Girl | 10/10 | 3458 days | 2% |
| Barbara Beerli | 9/10 | 3458 days | 2% |
| Claudia 0 | 10/10 | 3458 days | 2% |
| Anni Buechele | 10/10 | 3488 days | 2% |
| Jane and Duncan Fraser | 10/10 | 3488 days | 2% |
| Leslie Royal | 10/10 | 3519 days | 2% |
| Angene Johnson | 10/10 | 3519 days | 2% |
| Simon Breunig | 10/10 | 3519 days | 2% |
| Stew H | 9/10 | 3519 days | 2% |
| Arthur Wilding | 10/10 | 3519 days | 2% |
| Sandra Ray | 10/10 | 3519 days | 2% |
| Rabiah Abdullah | 4/10 | 3549 days | 1% |
| Christian Schnur | 10/10 | 3549 days | 2% |
| Christian Schönfels | 10/10 | 3549 days | 2% |
| Tim Evans | 10/10 | 3549 days | 2% |
| Bastian Leistner | 9/10 | 3580 days | 2% |
| Florian Thiele | 10/10 | 3580 days | 2% |
| Katelyn Flynn | 10/10 | 3580 days | 2% |
| Kasia Mazur | 10/10 | 3580 days | 2% |
| Louise Curnell | 9/10 | 3580 days | 2% |
| Sven Jahn | 10/10 | 3580 days | 2% |
| Hayden Arthur | 10/10 | 3580 days | 2% |
| Patrick Veber | 10/10 | 3600 days | 1% |
| Sabine Hering | 10/10 | 3609 days | 1% |
| James | 10/10 | 3609 days | 1% |
| Jeroen Slappendel | 10/10 | 3609 days | 1% |
| Glenn Kasman | 1/10 | 3609 days | 1% |
| Kerstin | 3/10 | 3640 days | 1% |
| Karen W | 10/10 | 3640 days | 1% |
| Stephen Eitel | 9/10 | 3640 days | 1% |
| Alexa Schneider | 10/10 | 3640 days | 1% |
| Michaela Rossmann | 10/10 | 3640 days | 1% |
| Sabina Host | 10/10 | 3640 days | 1% |
| Peter Sullivan | 10/10 | 3640 days | 1% |
| Manfred und Karin Achtstaetter | 10/10 | 3640 days | 1% |
| Stefanie Peters | 10/10 | 3640 days | 1% |
| Yousef Firoozan | 9/10 | 3671 days | 1% |
| cp lim | 9/10 | 3671 days | 1% |
| Jochen Dirkling | 10/10 | 3671 days | 1% |
| Manfred Gehrmann | 10/10 | 3671 days | 1% |
| Lorie Grundy | 9/10 | 3671 days | 1% |
| Maria und Peter | 10/10 | 3671 days | 1% |
| A Milber | 10/10 | 3671 days | 1% |
| Teemu Rautanen | 9/10 | 3701 days | 1% |
| Alex Sch | 9/10 | 3701 days | 1% |
| Gavin Print | 9/10 | 3701 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 3701 days | 1% |
| Elena Möller | 10/10 | 3701 days | 1% |
| David and Deslei Wood | 10/10 | 3701 days | 1% |
| Doro & Kally May | 10/10 | 3701 days | 1% |
| oscar de la calle tejedor | 10/10 | 3701 days | 1% |
| Nathan | 10/10 | 3732 days | 1% |
| Marleen Kenneth | 10/10 | 3732 days | 1% |
| Edith Wol | 10/10 | 3732 days | 1% |
| Peter H | 10/10 | 3732 days | 1% |
| Ruth | 10/10 | 3762 days | 1% |
| kelly bell | 10/10 | 3762 days | 1% |
| Marion Zajonc | 10/10 | 3762 days | 1% |
| Malinda B | 10/10 | 3762 days | 1% |
| Nate Thompson | 10/10 | 3793 days | 1% |
| Vinay Maharajpet | 10/10 | 3793 days | 1% |
| E K | 10/10 | 3824 days | 1% |
| Bronwyn Marshall | 10/10 | 3824 days | 1% |
| Nz Fan | 10/10 | 3824 days | 1% |
| Marius Fischer | 10/10 | 3854 days | 1% |
| janh | 10/10 | 3854 days | 1% |
| Erica Metro | 10/10 | 3854 days | 1% |
| Basak Ozaltin | 9/10 | 3885 days | 1% |
| Richard Metro | 10/10 | 3885 days | 1% |
| Thijs van Stiphout | 10/10 | 3885 days | 1% |
| Elisabeth Tartler | 10/10 | 3885 days | 1% |
| Rachel S | 5/10 | 3915 days | 1% |
| Osama Salih | 10/10 | 3915 days | 1% |
| Kurz Werner | 9/10 | 3915 days | 1% |
| Thomas Jentschke | 10/10 | 3915 days | 1% |
| alexandra Mund | 10/10 | 3946 days | 1% |
| Klaus Kircher | 10/10 | 3946 days | 1% |
| Sophie Truemper | 10/10 | 3974 days | 1% |
| Guillermo Lupi | 10/10 | 3974 days | 1% |
| Robert Warner | 9/10 | 3974 days | 1% |
| sofia crosley | 10/10 | 3974 days | 1% |
| Ronda Pendergast | 10/10 | 3974 days | 1% |
| Eva | 10/10 | 3974 days | 1% |
| Scott | 10/10 | 3974 days | 1% |
| Ilka and Helge | 10/10 | 4005 days | 1% |
| Bernd "Schwabe" | 10/10 | 4005 days | 1% |
| Moritz &Co | 10/10 | 4005 days | 1% |
| Martin Pelka | 10/10 | 4005 days | 1% |
| Sara Hubber | 10/10 | 4005 days | 1% |
| Astrid Michalske | 10/10 | 4005 days | 1% |
| Mike Behrens | 10/10 | 4005 days | 1% |
| Irod | 10/10 | 4036 days | 1% |
| Franz | 10/10 | 4036 days | 1% |
| Allan David | 10/10 | 4036 days | 1% |
| norman justesen | 10/10 | 4066 days | 1% |
| lennart herpertz | 10/10 | 4066 days | 1% |
| Mark BonDurant | 10/10 | 4097 days | 0% |
| Infernal | 10/10 | 4097 days | 0% |
| pascal omondiagbe | 10/10 | 4097 days | 0% |
| Jodi Thiessen | 10/10 | 4127 days | 0% |
| IreneG26 | 10/10 | 4127 days | 0% |
| Jiminey Cricket | 10/10 | 4127 days | 0% |
| LoveOutdoors | 10/10 | 4127 days | 0% |
| Joe | 10/10 | 4158 days | 0% |
| Ben Clarke | 10/10 | 4158 days | 0% |
| Hans-Georg Milz | 10/10 | 4158 days | 0% |
| Wolfgang B | 10/10 | 4158 days | 0% |
| Arne Bruesch | 10/10 | 4158 days | 0% |
| Glen White | 10/10 | 4280 days | 0% |
| Kristina | 9/10 | 4329 days | 0% |
| Fabian | 10/10 | 4676 days | 1% |
| Heide Will | 10/10 | 4704 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
-7.05% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.98% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
5.17% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.