Westland Tai Poutini National Park

DOC - Franz Josef Visitor Centre

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  • Reviews  75%
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Start your journey through New Zealand's stunning landscapes at a Department of Conservation (DOC) Visitor Centre. Information about conservation areas, as well as DOC's 14,000 km of tracks, 9 Great Walks, and network of 950 huts and 324 campsites.

DOC Westland Tai Poutini National Park Visitor Centre is staffed by DOC rangers who have firsthand, in-depth local knowledge. We provide information about:

•Walks and hiking - short walks, multi-day hikes, Great Walks
•Track conditions, weather, and safety
•Hut and Campsite bookings
•Heritage sites
•Cycleways
•Maps
•Marine reserves
•Conservation projects
•Local stories, legends and history - our nature, our people

• Westland Tai Poutini National Park
• Franz Josef Glacier
• Fox Glacier
• Okarito
• surrounding area's

Contact

Email: westlandnpvc@doc.govt.nz

Phone: +64-3-752 0360

Franz Josef Glacier Address:
69 Cron Street, Franz Josef Glacier 7856

Operating Season And Hours: Nov-April 8:30am-6:00pm daily April-Oct 8:30am-5.00pm daily

Map

map

10 reviews with the most recent first

Frederieke's avatar

Frederieke

Germany

Ranking: 9/10

Very friendly. Know a lot of things to do around, very helpful information for the tracks.

Reviewed over 3 years ago and experienced in March 2014

Westland Tai Poutini National Park - DOC - Franz Josef Visitor Centre responds:

Thank you for coming in to the visitor centre, we are glad you enjoyed your experience. We hope you enjoyed the rest of your trip.

Anja Weppler's avatar

Anja Weppler

Germany

Ranking: 10/10

Great offer of information. We are really content with all DOC information centres and use them nearly everywhere.

Reviewed over 3 years ago and experienced in April 2014

Westland Tai Poutini National Park - DOC - Franz Josef Visitor Centre responds:

Thank you for coming in to the visitor centre, we are glad you enjoyed your experience with all of our DOC Visitor Centres. We hope you enjoyed the rest of your trip.

Conservation Campsite Pass

Save up to 70% on campsite fees! Support conservation and experience the natural beauty of NZ. 96 Department of Conservation campsites, one convenient pass.

Get the Pass

Caroline Hennache's avatar

Caroline Hennache

France

Ranking: 1/10

The guys arrived at 10am, not really awake and did not answer our questions! Just gave us a map and said nothing else.

Reviewed over 3 years ago and experienced in April 2014

Westland Tai Poutini National Park - DOC - Franz Josef Visitor Centre responds:

Thank you for coming in to the visitor centre, I am unsure why our staff will have arrived at 10am. We are open at 8.30am everyday Monday to Sunday. Was it the Department of Conservation Visitor Centre you approached or one of the Visitor Information Centres or I-Site? We hope you enjoyed the rest of your trip.

Andrew Magill's avatar

Andrew Magill

Ireland

Ranking: 10/10

Good recommendation for camping, was able to answer questions.

Reviewed almost 4 years ago and experienced in February 2014

Westland Tai Poutini National Park - DOC - Franz Josef Visitor Centre responds:

Thank you for coming in to the visitor centre, we are glad you enjoyed your camping recommendations, please feel free to email us to elaborate on the questions we could not answer, we strive to give all customers the best experience. We hope you enjoyed the rest of your trip.

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Lionel's avatar

Lionel

France

Ranking: 7/10

Good knowledge of the walks and weather conditions.

Reviewed almost 4 years ago and experienced in January 2014

Westland Tai Poutini National Park - DOC - Franz Josef Visitor Centre responds:

Thank you for coming in to the visitor centre, we are glad you enjoyed your experience, we hope you got to enjoy the West Coast in its sunny glory. We hope you enjoyed the rest of your trip.

Guillaim Terrangle's avatar

Guillaim Terrangle

France

Ranking: 6/10

I just came here to buy some hut tickets, it is hard to judge.

Reviewed almost 4 years ago and experienced in February 2014

Westland Tai Poutini National Park - DOC - Franz Josef Visitor Centre responds:

Thank you for coming in to the visitor centre, I am unsure what you mean by this? Please feel free to email us to elaborate if there was some confusion. We hope you enjoyed the rest of your trip.

Avoid Camping Fines!

The only camping map where each location is approved by every regional council in NZ. So if it shows on the map, you’re allowed to stay.

The Rankers Camping NZ app, is also in association with…

Helen McKevitt's avatar

Helen McKevitt

Ireland

Ranking: 4/10

Lacked knowledge on Blue Penguins on the West Coast, told us to go to Dunedin.

Reviewed about 4 years ago and experienced in February 2014

Westland Tai Poutini National Park - DOC - Franz Josef Visitor Centre responds:

Thank you for coming in to the visitor centre, we are sorry you had to travel to Dunedin to see blue penguins, it is rather rare to see them here on the West Coast as someone passing through town. It can be a long, dangerous walk to find them at night time on the rough West Coast beaches. We hope you got to experience seeing the Blue Penguins and enjoyed the rest of your trip.

Jean Batiste Le  meur's avatar

Jean Batiste Le meur

France

Ranking: 8/10

Maybe not an official I -site but the woman in charge of the visitor centre is very nice and keen to help organise your skydiving experience, scenic flight etc.

Reviewed about 4 years ago and experienced in January 2014

Westland Tai Poutini National Park - DOC - Franz Josef Visitor Centre responds:

Thank you for coming in to the visitor centre, we are glad you had a good experience and hopefully the trips we helped you book went ahead. We hope you found the I-Site situated next door. We hope you enjoyed the rest of your trip.

Camping NZ App Icon

Camping NZ App

Every camping site on your iPhone™, iPad™ or Android™ phone or tablet. Avoid camping penalties using this council approved app. Featuring offline maps.

Download from the App Store Download Android app on Google Play

Alice Berg's avatar

Alice Berg

Canada

Ranking: 10/10

Really nice. Great advice. Happy I went in, made my time much better.

Reviewed about 5 years ago and experienced in March 2013

Westland Tai Poutini National Park - DOC - Franz Josef Visitor Centre responds:

Thank you for coming in to the visitor centre, we are glad you enjoyed your experience and gave you some extra time to enjoy our beautiful area. We hope you enjoyed the rest of your trip.

Joshua Perry's avatar

Joshua Perry

United States

Ranking: 9/10

Wonderful staff that were very helpful and full of information not only on the Glacier but also on tramps in the area and places to camp.

Reviewed about 5 years ago

Westland Tai Poutini National Park - DOC - Franz Josef Visitor Centre responds:

Thank you for coming in to the visitor centre, we are glad you enjoyed your experience. We hope you enjoyed the rest of your trip.

10 reviews with the most recent first

Frederieke's avatar

Frederieke

Germany

Ranking: 9/10

Very friendly. Know a lot of things to do around, very helpful information for the tracks.

Reviewed over 3 years ago and experienced in March 2014

Westland Tai Poutini National Park - DOC - Franz Josef Visitor Centre responds:

Thank you for coming in to the visitor centre, we are glad you enjoyed your experience. We hope you enjoyed the rest of your trip.

Anja Weppler's avatar

Anja Weppler

Germany

Ranking: 10/10

Great offer of information. We are really content with all DOC information centres and use them nearly everywhere.

Reviewed over 3 years ago and experienced in April 2014

Westland Tai Poutini National Park - DOC - Franz Josef Visitor Centre responds:

Thank you for coming in to the visitor centre, we are glad you enjoyed your experience with all of our DOC Visitor Centres. We hope you enjoyed the rest of your trip.

Conservation Campsite Pass

Save up to 70% on campsite fees! Support conservation and experience the natural beauty of NZ. 96 Department of Conservation campsites, one convenient pass.

Get the Pass

Caroline Hennache's avatar

Caroline Hennache

France

Ranking: 1/10

The guys arrived at 10am, not really awake and did not answer our questions! Just gave us a map and said nothing else.

Reviewed over 3 years ago and experienced in April 2014

Westland Tai Poutini National Park - DOC - Franz Josef Visitor Centre responds:

Thank you for coming in to the visitor centre, I am unsure why our staff will have arrived at 10am. We are open at 8.30am everyday Monday to Sunday. Was it the Department of Conservation Visitor Centre you approached or one of the Visitor Information Centres or I-Site? We hope you enjoyed the rest of your trip.

Andrew Magill's avatar

Andrew Magill

Ireland

Ranking: 10/10

Good recommendation for camping, was able to answer questions.

Reviewed almost 4 years ago and experienced in February 2014

Westland Tai Poutini National Park - DOC - Franz Josef Visitor Centre responds:

Thank you for coming in to the visitor centre, we are glad you enjoyed your camping recommendations, please feel free to email us to elaborate on the questions we could not answer, we strive to give all customers the best experience. We hope you enjoyed the rest of your trip.

Top Ranked NZ Deals Pass

Access savings worth hundreds of $$ on Top Ranked NZ Accommodation and Activities for just $1 per day.

Get deals pass

Lionel's avatar

Lionel

France

Ranking: 7/10

Good knowledge of the walks and weather conditions.

Reviewed almost 4 years ago and experienced in January 2014

Westland Tai Poutini National Park - DOC - Franz Josef Visitor Centre responds:

Thank you for coming in to the visitor centre, we are glad you enjoyed your experience, we hope you got to enjoy the West Coast in its sunny glory. We hope you enjoyed the rest of your trip.

Guillaim Terrangle's avatar

Guillaim Terrangle

France

Ranking: 6/10

I just came here to buy some hut tickets, it is hard to judge.

Reviewed almost 4 years ago and experienced in February 2014

Westland Tai Poutini National Park - DOC - Franz Josef Visitor Centre responds:

Thank you for coming in to the visitor centre, I am unsure what you mean by this? Please feel free to email us to elaborate if there was some confusion. We hope you enjoyed the rest of your trip.

Avoid Camping Fines!

The only camping map where each location is approved by every regional council in NZ. So if it shows on the map, you’re allowed to stay.

The Rankers Camping NZ app, is also in association with…

Helen McKevitt's avatar

Helen McKevitt

Ireland

Ranking: 4/10

Lacked knowledge on Blue Penguins on the West Coast, told us to go to Dunedin.

Reviewed about 4 years ago and experienced in February 2014

Westland Tai Poutini National Park - DOC - Franz Josef Visitor Centre responds:

Thank you for coming in to the visitor centre, we are sorry you had to travel to Dunedin to see blue penguins, it is rather rare to see them here on the West Coast as someone passing through town. It can be a long, dangerous walk to find them at night time on the rough West Coast beaches. We hope you got to experience seeing the Blue Penguins and enjoyed the rest of your trip.

Jean Batiste Le  meur's avatar

Jean Batiste Le meur

France

Ranking: 8/10

Maybe not an official I -site but the woman in charge of the visitor centre is very nice and keen to help organise your skydiving experience, scenic flight etc.

Reviewed about 4 years ago and experienced in January 2014

Westland Tai Poutini National Park - DOC - Franz Josef Visitor Centre responds:

Thank you for coming in to the visitor centre, we are glad you had a good experience and hopefully the trips we helped you book went ahead. We hope you found the I-Site situated next door. We hope you enjoyed the rest of your trip.

Camping NZ App Icon

Camping NZ App

Every camping site on your iPhone™, iPad™ or Android™ phone or tablet. Avoid camping penalties using this council approved app. Featuring offline maps.

Download from the App Store Download Android app on Google Play

Alice Berg's avatar

Alice Berg

Canada

Ranking: 10/10

Really nice. Great advice. Happy I went in, made my time much better.

Reviewed about 5 years ago and experienced in March 2013

Westland Tai Poutini National Park - DOC - Franz Josef Visitor Centre responds:

Thank you for coming in to the visitor centre, we are glad you enjoyed your experience and gave you some extra time to enjoy our beautiful area. We hope you enjoyed the rest of your trip.

Joshua Perry's avatar

Joshua Perry

United States

Ranking: 9/10

Wonderful staff that were very helpful and full of information not only on the Glacier but also on tramps in the area and places to camp.

Reviewed about 5 years ago

Westland Tai Poutini National Park - DOC - Franz Josef Visitor Centre responds:

Thank you for coming in to the visitor centre, we are glad you enjoyed your experience. We hope you enjoyed the rest of your trip.