Snap Rentals
452 Rankers Reviews
4 Face-to-Face
7 Rental Cars
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Call and discuss your needs.
Instant personal connection.
Credit card booking.
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Further information.
Standard company pricing.
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Snap Rentals offers the cheapest prices on New Zealand Car Rental. If you’re looking to hire a vehicle in New Zealand, Snap Rentals offers great new and economy vehicles and simple low cost insurance.
We’re low on fuss and high on value. We want to get you behind the wheel so you can get out and do whatever it is you’re here to do. Snap Rentals is the fastest growing rental car company in New Zealand. As long as you’ve got a licence, we’ll give you the keys. We have over a decade of experience in the rental car game. This means we know what you want. Snap offers it all from new cars through to the cheap New Zealand runabout.
Details
| Feature | Value | Info |
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Location |
North Island ▷ Auckland Region ▷ Auckland |
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Business Times |
Open 7 days, 8am - 5:30pm |
Reviews
Showing 13 reviews of 452.
Snap Rentals has selected this customer review to be pinned to the top of this page.
This review was selected by SnapRentals of Snap Rentals on Fri 27 Apr, 2018.
Garry and Ginny
Ranking: 10/10
We wil only ever use Snap Rentals when we come back to beautiful NZ.
Their level of service, professionalism, prices and quality of cars are all a 10.
From the moment we arrived in Christchurch to the time we flew home 10 days later we could not have asked for better.
Congratulations to a young company for achieving amazing results.
Steve
Ranking: 1/10
We flew into Queenstown as scheduled, expecting to make a quick call to Snap and be shuttled to where we would pick up the rental car. No such luck. We called and were on hold for over 40 minutes! I tried messaging, but no response at all. When they finally answered their phone the lady said "sorry, we're quite busy" and I said "sorry, that is not our problem". She then said we would be picked up in 15-20 minutes.
So a total of over an hour waiting when they knew our arrival time.
Turns out that all of their calls are routed to their Auckland office - there is no means to call the local office.
The people on the ground in Queenstown were wonderful and were very apologetic - but it wasn't their fault, Snap needs to sort out their systems - there are plenty of other bad reviews here for exactly the same reason.
Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.
Simply enter your details and choose the best quote from major car rental companies in NZ.
No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.
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Ruben
Ranking: 1/10
Snap Rentals forced all the costumers to return all the cars before the 6pm of 25 march even if you paid more days, or they will charge us on the credit cards 1 full extra month until the end of April. They do not return to their customers the money from the days they could not have their car, and they do not answer the emails. I don't recommend this company if you don't want to be scammed.
Snap Rentals is open for business… Visit Website …now's your chance to take a closer look.
Maria Gilmour
Ranking: 1/10
Christchurch airport pickup booked for 25/2/20 to 11/3/20 through expedia prepaid online was prepared to pay $100 at pickup included toddler seat for $40 for 16days. Ph number for airport pickup wouldnt go through luckily we had family also meeting us. Got to rental place gave appropriate id and Visa debit card was told i could not car hire a car as my name was not on the card and no other options were possible, price paid was non refundable. Processed to phone expedia for possible transfer to another rental was not possible negotiated no refund for me. My only possible option i could think of was to order a new card with my name and miss out on 5 days Expedia talked to snap well i continued to wait was on hold for 2 hours. Snap agreed to move my pickup date to 5 days ahead. Visa Card arrived went in at 10 car wasnt ready told to come back at 12 and did we need a trip to the airport? Obviously no note was made that the days were moved. We went back at 12 met the same person who served me 5 days earlier i even said u served us the other day, remember? She didnt even realised and even thought we just come from the airport. I gave my id and visa debit card with my name on it. Paid full insurance cover as my cards not accepted as a credit card and no need for a car seat as we'd already borrowed one all up i paid $175 on top of the $399 already paid online. The car was a bit untidy, had no floor mats, had scratches on it and a crack on the passenger vanity mirror. Though it was cheap to full up and didnt break down on us and nice and small, easy to park. Dropped car off at 0830 half tank the man said $25 i was like sweet thats a good price. I didnt need a airport drop off as my family gave us a ride to the airport. Upon gettin to Auckland on 11 march check my bank account and snap rentals took out $85 for what for i dont know i have not received any invoice emails stating what it was for and nothing following up if we were satisfied with their service.
Your First Night's Stay
Chuck
Ranking: 9/10
While in Auckland I received $200 a ticket on my Snap rental car. The ticket was for not having the correct registration. After looking around I found that the registration was not attached properly and had fallen off and was lying on the dashboard. I found some tape and attached the registration properly and immediately called the Snap office. They instructed me to send a picture of the ticket and it would be taken care of. its now 4 weeks later and I just received a $250 charge on my credit card and a notice saying I was charged for the ticket plus a $50 dollar handling charge. I shouldn't be charged $250 because Snap didn't attach the registration correctly.
I am changing my review from a 1 to a 9 for Snap rentals. Snap rentals responded to my email and the ticket for the rental car was taken care of and the $250 was refunded to my credit card.
Maria
Ranking: 9/10
The service, the vehicle and the price met all expectations, they would of scored a 10/10 if drop off was at the airport. I will definitely will be using them again when i return to New Zealand
Stuart Aamodt
Ranking: 10/10
Snap staff were helpful and friendly. The rates were really good and the vehicle was clean and well presented.
Imogen
Ranking: 10/10
Easy to set up, staff were friendly and relaxed. No dramas. Got transfers to and from the airport! Everything you want when you’re on a holiday! Would definitely recommend snap! Keen to come back to NZ and use them.
Congratulations Snap Rentals
Graeme B
Ranking: 10/10
Hired a car from Snap rentals in Queenstown NZ. Excellent price on car coupled with some good information on insurance and a good price. Guys I dealt with on pick up and drop off were courteous with good sense of humour. Car was fine for what we needed, clean unmarked etc. Nice easy good helpful experience. Will use again when I next go to Auckland.
Robert Noel Grice
Ranking: 10/10
Snap staff are the best friendly informative bunch of guys i have come across even the girls (ENGLISH) that so polite and funny as apposed to most companies that use indian telemarketers i will be back mid march along with family for at least two cars !!! Cheers Snap
Snap Rentals is open for business… Visit Website …now's your chance to take a closer look.
Dave
Ranking: 10/10
Snap rentals werte great, picked me up from Auckland International terminal and within 30 minutes I was away in the car I had booked, the car was clean and tidy and ready to go. When I returned the car it was easy and then I was shuttled back to airport within 20 minutes. I am going back to New Zealand in February and will be definitely using Snap again.
Nigel
Ranking: 10/10
I travelled to Christchurch for business, and hired a car for travel while there. The team at Snap were great - the drivers who picked me up and dropped me off were both really good people, and got me to/from the airport promptly, and the staff who served at the counter were great. I will definitely use them again on my next trip to Christchurch. The car was tidy.
Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.
Simply enter your details and choose the best quote from major car rental companies in NZ.
No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.
Rental Cars bookings… Compare and Book Rental Cars … best service, best price!
Maureen lorimer
Ranking: 9/10
Very responsive, caring and informative staff. I will return if only because I felt well looked after at the end of a difficult Friday .
Maya
Ranking: 1/10
Beware of Snap rentals!
Snap has really untransparent insurance conditions, and due to this we decided to cancel the deal. They contacted us once back and agreed to the cancellation, but since then we neither heard from them anymore NOR saw our 2000 US$ back!!!!
Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.
Simply enter your details and choose the best quote from major car rental companies in NZ.
No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.
Rental Cars bookings… Compare and Book Rental Cars … best service, best price!