Snap Rentals

Snap Rentals

Snap Rentals

87%

456 Rankers Reviews

4 Face-to-Face

8 Rental Cars

  • Phone Enquiry

    • Call and discuss your needs.

    • Instant personal connection.

    • Credit card booking.

Vehicle

Online Maps

Photos

Information

New Zealand's Best Value Car Rental

Snap Rentals offers the cheapest prices on New Zealand Car Rental. If you’re looking to hire a vehicle in New Zealand, Snap Rentals offers great new and economy vehicles and simple low cost insurance.

We’re low on fuss and high on value. We want to get you behind the wheel so you can get out and do whatever it is you’re here to do. Snap Rentals is the fastest growing rental car company in New Zealand. As long as you’ve got a licence, we’ll give you the keys. We have over a decade of experience in the rental car game. This means we know what you want. Snap offers it all from new cars through to the cheap New Zealand runabout.

Details

Feature Value Info

Location

North IslandAuckland RegionAuckland

Categories

  • Rental Cars

Business Times

Open 7 days, 8am - 5:30pm

Reviews

Showing 8 reviews of 456.

Betty Mcleod's avatar

Betty Mcleod

Ranking: 1/10

Appauling customer service response from head office considering vehicle should come with a full tank of petrol and car had a weak battery. Not a happy customer. Directors of Snap Rentals need to train your cutomer service reps and Manager by the name of Jade how to deal with customers. No apologies. No duty of care to the customer shown. Two incidents only 15 minute into my journey. Sorry goes slong way!! You've lost my busines and those I will tell.

Reviewed about 1 month ago

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!

Barry Bensdorp's avatar

Barry Bensdorp

Ranking: 9/10

Our experience with Snap in Christchurch was very good. Friendly staff, easy to follow website, Good car and good service.

Reviewed about 1 month ago

Gerry Stege's avatar

Gerry Stege

Ranking: 9/10

Hired a mid size car in Queenstown from Snap. Excellent value, easy to secure car and no hidden traps in rental agreement. The car was in excellent shape considering the relatively high mileage, very slight smell of smoke though. Quick collection at the airport at the start, and rapid return for our homeward flight. Highly recommended. Only reason 9/10 was because the car needed a good wash.

Reviewed 3 months ago

Alex's avatar

Alex

Ranking: 1/10

Hired a car from Queenstown just before Christmas, car had just been cleaned however inside looked as though somebody had died in the seat and outside was scrapped over most of the cars sides. Gave $2000 deposit and still waiting to get my money back... Save yourself the trouble and pay that bit extra to not go with cowboy's.

Reviewed 4 months ago

Award-2-24px Congratulations Snap Rentals

Top Ranked NZ Awards 2016 Rental Cars Finalist

Steve's avatar

Steve

Ranking: 1/10

We flew into Queenstown as scheduled, expecting to make a quick call to Snap and be shuttled to where we would pick up the rental car. No such luck. We called and were on hold for over 40 minutes! I tried messaging, but no response at all. When they finally answered their phone the lady said "sorry, we're quite busy" and I said "sorry, that is not our problem". She then said we would be picked up in 15-20 minutes.
So a total of over an hour waiting when they knew our arrival time.
Turns out that all of their calls are routed to their Auckland office - there is no means to call the local office.
The people on the ground in Queenstown were wonderful and were very apologetic - but it wasn't their fault, Snap needs to sort out their systems - there are plenty of other bad reviews here for exactly the same reason.

Reviewed 10 months ago

Ruben's avatar

Ruben

Ranking: 1/10

Snap Rentals forced all the costumers to return all the cars before the 6pm of 25 march even if you paid more days, or they will charge us on the credit cards 1 full extra month until the end of April. They do not return to their customers the money from the days they could not have their car, and they do not answer the emails. I don't recommend this company if you don't want to be scammed.

Reviewed about 1 year ago

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!

Maria Gilmour 's avatar

Maria Gilmour

Ranking: 1/10

Christchurch airport pickup booked for 25/2/20 to 11/3/20 through expedia prepaid online was prepared to pay $100 at pickup included toddler seat for $40 for 16days. Ph number for airport pickup wouldnt go through luckily we had family also meeting us. Got to rental place gave appropriate id and Visa debit card was told i could not car hire a car as my name was not on the card and no other options were possible, price paid was non refundable. Processed to phone expedia for possible transfer to another rental was not possible negotiated no refund for me. My only possible option i could think of was to order a new card with my name and miss out on 5 days Expedia talked to snap well i continued to wait was on hold for 2 hours. Snap agreed to move my pickup date to 5 days ahead. Visa Card arrived went in at 10 car wasnt ready told to come back at 12 and did we need a trip to the airport? Obviously no note was made that the days were moved. We went back at 12 met the same person who served me 5 days earlier i even said u served us the other day, remember? She didnt even realised and even thought we just come from the airport. I gave my id and visa debit card with my name on it. Paid full insurance cover as my cards not accepted as a credit card and no need for a car seat as we'd already borrowed one all up i paid $175 on top of the $399 already paid online. The car was a bit untidy, had no floor mats, had scratches on it and a crack on the passenger vanity mirror. Though it was cheap to full up and didnt break down on us and nice and small, easy to park. Dropped car off at 0830 half tank the man said $25 i was like sweet thats a good price. I didnt need a airport drop off as my family gave us a ride to the airport. Upon gettin to Auckland on 11 march check my bank account and snap rentals took out $85 for what for i dont know i have not received any invoice emails stating what it was for and nothing following up if we were satisfied with their service.

Reviewed about 1 year ago

Chuck's avatar

Chuck

United States

Ranking: 9/10

While in Auckland I received $200 a ticket on my Snap rental car. The ticket was for not having the correct registration. After looking around I found that the registration was not attached properly and had fallen off and was lying on the dashboard. I found some tape and attached the registration properly and immediately called the Snap office. They instructed me to send a picture of the ticket and it would be taken care of. its now 4 weeks later and I just received a $250 charge on my credit card and a notice saying I was charged for the ticket plus a $50 dollar handling charge. I shouldn't be charged $250 because Snap didn't attach the registration correctly.
I am changing my review from a 1 to a 9 for Snap rentals. Snap rentals responded to my email and the ticket for the rental car was taken care of and the $250 was refunded to my credit card.

Reviewed about 1 year ago

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!