Snap Rentals

94%

Details

384 Rankers Reviews

4 Face-to-Face

3 Rental Cars

16 Auckland

Maps

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Information

New Zealand's Best Value Car Rental

Snap Rentals offers the cheapest prices on New Zealand Car Rental. If you’re looking to hire a vehicle in New Zealand, Snap Rentals offers great new and economy vehicles and simple low cost insurance.

We’re low on fuss and high on value. We want to get you behind the wheel so you can get out and do whatever it is you’re here to do. Snap Rentals is the fastest growing rental car company in New Zealand. As long as you’ve got a licence, we’ll give you the keys. We have over a decade of experience in the rental car game. This means we know what you want. Snap offers it all from new cars through to the cheap New Zealand runabout.

Learn more…

Details

Feature Value Info

Location

North IslandAuckland RegionAuckland

Categories

  • Rental Cars

Business Times

Open 7 days, 8am - 5:30pm

Contact

Calllocal

Callintl

Vehicle

Reviews

Showing 13 reviews of 384.

Featured review

Snap Rentals has selected this customer review to be pinned to the top of this page.

This review was selected by SnapRentals of Snap Rentals on Fri 27 Apr, 2018.

Garry and Ginny's avatar

Garry and Ginny

Ranking: 10/10

We wil only ever use Snap Rentals when we come back to beautiful NZ.
Their level of service, professionalism, prices and quality of cars are all a 10.
From the moment we arrived in Christchurch to the time we flew home 10 days later we could not have asked for better.
Congratulations to a young company for achieving amazing results.

Reviewed about 1 year ago

Daniel Gallego's avatar

Daniel Gallego

Ranking: 1/10

DO NOT RECCOMEND!

Worst service ever experienced!!

They have cheap cars. If nothing.happens to the car you will be lucky to get back your 2000 NZD bond.

Unfortunately for me i got a small dent at passenger's door for which i was charged the total bond! Ridiculous!

The staff at Christchurch office promised me to be refunded before one month....

At this day it is already 70 days since drop off! More than 2 months. And i still did not get any refund or reply to my emails!

You can not reach them! Neither by phone or email!

Rip off!!

You can find other cheap and good deals. Trust me, this can be your worst nightmare!

Reviewed 3 days ago and experienced in March 2019

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Shelley Mitchell's avatar

Shelley Mitchell

Ranking: 10/10

I have used Snap Rentals 3 times now in the last year and every time the reservation, pickup and drop off processes have been simple and fast. There vehicles are immaculate and a pleasure to drive. Will be using Snap every time we travel home to Auckland.

Reviewed 4 days ago

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!

Libby's avatar

Libby

Ranking: 10/10

Arrived in beautiful Christchurch, at the airport. Had booked a car for the three days I was to be there. Was picked up by a lovely young man and taken to the Snap rentals depot. The sign up was easy, thorough and quick. Great communication re directions to take for my destination, map given and off I went. Nice little Toyota Yaris which drove like a dream. Returned the car prior to leaving on Sunday. Fantastic service from the young woman who was the check-in, checkout person, driver to the airport, cleaner etc. she promptly cancelled the deposit that was being held on my card. No fuss, easy interactions. She was so friendly, an asset to the company. Would definitely use Snap Rentals again. Highly recommend!

Reviewed 5 days ago

Snap Rentals is open for business… Visit Website …now's your chance to take a closer look.

Jon's avatar

Jon

Ranking: 10/10

Staff was friendly and helpful and prices were low. Pick up and drop off from the airport was quick and easy. I'd rent from them again.

Reviewed 6 days ago

Peter Kay's avatar

Peter Kay

Ranking: 10/10

Snap Car Rentals, Auckland. Great service, well maintained car, friendly staff, shuttle service on time and great price.

Reviewed 6 days ago

Tim's avatar

Tim

Ranking: 10/10

I was picked up at the Airport within 5 minutes of calling Snap Rentals. Took a 5 min trip to their depot. Went thru the contract, discussed and clarified the insurance options given I had booked the hire through a third party. The car I got was clean, tidy and did the job. As I returned the car to the depot the shuttle bus was about to leave. A staff member asked if I'd like to get on it which I did. Another staff member checked the car so I could make the shuttle. I got to the Airport and realised I'd left my reading glasses in the car. Within 1 minute of arriving at the Airport another staff member drove from the depot and handed my glasses to me. Overall this was a great experience - great customer service with a vehicle that represented value for money when compared to those car hire companies based at the Airport.

Reviewed 6 days ago

Carmel's avatar

Carmel

Ranking: 10/10

Great customer service, clean good cars, very helpful staff , good location, good price would recommend and use again.

Reviewed 6 days ago

Award-2-24px Congratulations Snap Rentals

Top Ranked NZ Awards 2016 Rental Cars Finalist

Michael Van Den Hoogen's avatar

Michael Van Den Hoogen

Ranking: 10/10

Great friendly service, and an excellent price. The staff were helpful and went out of their way to drop us at our nearby hotel.

Reviewed 6 days ago

Lindsay's avatar

Lindsay

Ranking: 10/10

The cars were exceptionally good value for money they were in reasonable condition for their age and there was no problems with the cars there is no problems with the service at all and I would highly recommend them to anyone else

Reviewed 6 days ago

Snap Rentals is open for business… Visit Website …now's your chance to take a closer look.

Niko Seneviratne's avatar

Niko Seneviratne

Ranking: 1/10

Pros -The car rental is cheap.

Cons- After you rent the car there is no way to contact the company. I tried multiple times to call the number on the website and it kept saying the phone number was inactive. I even sent an email through the website and haven't got a reply a week after my trip. Keep in mind if you're returning the car at the airport their shuttle bus stops after 6 pm which they don't mention. There was no way for me to even confirm this because again, you can't contact them once you leave the office. They have 1-2 staff and the wait times were very long when renting the car and also returning, so keep this in mind if you have a flight to catch. If you decide to get the full coverage insurance, be aware this is from an external company and you still need to freeze $2000 on your debit or credit card as "bond", I was only told this at the counter. The other customers seemed unaware of this too.

Reviewed 20 days ago

Trina's avatar

Trina

Ranking: 1/10

we arrived into Auckland, ready for our pick up from Snap Rentals as we had booked on line a week before. we waited 45 mins to be picked up, in between this time i called them 9 times and my husband called them 10. no answer. we had to get a taxi out to them, which cost us $33, on top of the car that we had already paid for! we were not very happy!! we asked for a refund for the taxi. then, we drove off in our car towards Whangerai, getting dark, and realized that we had only 1 WORKING headlight. this was not good at all..started raining really heavy, stopped at a gas station to check if we could replace the lightbulb (which is not our job to do in the first place), realized that we could not find the one needed so had to keep driving. it was the worst and most dangerous experience i have had. DO NOT RENT from Snap unless you check everything is working...Again, which should not be your job.....we are still waiting on our taxi refund, which has been over 1 month now. We will NEVER rent from them again.

Reviewed about 1 month ago

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!

Morris's avatar

Morris

Ranking: 10/10

Snap was great. Easy pick up drop off. Shuttle bus to/From airport. Friendly, courteous staff. Best clean vehicle.

Reviewed about 1 month ago

Colleen Finnell's avatar

Colleen Finnell

Ranking: 1/10

Dishonest and liars.

Be weary of renting from Snap Rentals. If you run into car troubles between Auckland and Christchurch you are out of luck as they have no offices in between.

I rented a car from them in Auckland that was severely dented, given with 3/4 of a tank and 200,000+ miles. On day 2 the transmission started to fail while driving over a mountain pass. I was stuck in Taupo for a day waiting for a new car to be driven to me from Auckland.

Secondly, they constantly have a 3rd party company answer their phone calls with no one from the main office to get in touch with you even during a breakdown. I spent 2 hours trying to get ahold of someone consistently told by the agency that "they would relay the message."

Next, they charge your credit card on file without authorization or consent.

Lastly, when they owe you money (daily rate, daily insurance rate, missing full tank of gas upon pick up, as well as fraudulent charges) they will pretend to issue a refund but not actually process it. I had to call my credit card company and contest charges a week after they "refunded me."

One rep promised to compensate me for losses as a result of the car breaking down (transmission failure on the 2nd day). Ownership and management immediately said no. The employee that promised me reimbursement is no longer at the company. I was promised follow up after they followed up with the former employee. Since dropping the car off, my emails and phone calls have gone unanswered.

For a small company with seemingly accessible management, they don't seem to follow up on promises provided by staff nor due refunds according to their own policies.

DOES NOT RECOMMEND.

Reviewed about 1 month ago

Rankers works with a local (NZ owned) car rental booking agent, so our customers receive the best service, at the best price.

Simply enter your details and choose the best quote from major car rental companies in NZ.

No booking fees, lowest price guarantee and Rankers will be with you all the way with our own local advice.

Rental Cars bookings…  Compare and Book Rental Cars  … best service, best price!

Love Christchurch