Hi Isabel,

Thanks for your review! It does pay to wrap up warm as it can get quite cold down south in the Milford Sound - especially over winter! See you next time.

Cheers,

Lucy

Five of the eight toilets were replaced or refurbished in mid 2014 and all are cleaned daily.

Hello, and thank you for your review. I am sorry that your jump time was moved to the afternoon, but weather conditions in the morning were not good enough to fly safely, therefore we cannot take customers up! The jump was rescheduled for the afternoon and you checked in for that at 1.30pm. We do ask that you allow 2.5 hours for the activity as sometimes the weather does delay us..especially at this time of year! Our customers are always given the option of re-booking at a convenient time or leaving with no charge if their given time is not possible. I am glad that you chose to wait and the weather cleared enough for us to jump with you. The scenery is spectacular and I hope you enjoyed it once we were able to get you up there! Again I apologise for the delay, but safety comes first!