Cruzy Campers

Cruzy Campers

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260 Rankers Reviews

22 Face-to-Face

19 Motorhomes

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Reviews

Showing 13 reviews of 260.

Marta Madrigal's avatar

Marta Madrigal

Ranking: 10/10

The Cruzy Campers experience has been perfect from the first email contact.
They are very reactive, always attentive and striving to make our trip perfect. and it was!
They even wrote us to warn us of a strong storm (and thank goodness, because we did not know it and thanks to them we were able to change the route in time).
We had a little problem the first day, and they solved it right away. There was only one thing to move from the car but we don't know anything about mechanics or cars, so they explained it to us very easily.
Before the trip we had a lot of problems with the dates of our trip and they were always understandable and flexible, adapting to us.
The van was very comfortable and well thought out.
It has been a great experience.

Reviewed 7 months ago

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Kim McArdle's avatar

Kim McArdle

Australia

Ranking: 9/10

Excellent service; very friendly, prompt, personalised and attentive. Very quick and efficient response when we experienced difficulties; washing of curtains, polish of fridge front (ie titivating) would have improved initial impression; suggest adding a folding stool to equipment to aid passenger entry to rear of vehicle

Reviewed 8 months ago

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John Rhodes's avatar

John Rhodes

Ranking: 9/10

A well maintained and equipped vehicle which did everything we asked of it, probably as well as it’s flasher and more expensive competitors. More importantly, lovely people to deal with.

Reviewed 8 months ago

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Jed Barnett's avatar

Jed Barnett

Australia

Ranking: 10/10

My partner and i hired one of the hi top hiace campers and had a great time exploring the south island, the owners are lovely people very helpful and friendly, the campers have a little age on them and show a little wear and tear but are well maintained and mechanically solid and reliable, i would highly recommend cruzy campers and will definetly use again when i get the chance to explre NZ again

Reviewed 8 months ago

Cruzy Campers responds:

Hi Jed, it was wonderful meeting you guys! I have no doubt that we will meet again either in our country or yours! Until we do, travel safe. Dan and Kylie

John Graham's avatar

John Graham

United States

Ranking: 10/10

Loved dealing with Kylie and Dan. We were unsure of what to expect from a smaller privately owned operation, but it was definitely the right choice. The van was clean, and really well-equipped with everything we needed, including sheets, & towels, camp chairs etc and nothing was an "extra". It ran perfectly, and gave no issues whatsoever. We had a great time (pay attention to the weather forecasts) and these vans are just the right size for NZ roads. Thanks so much Kylie & Dan, for a great holiday.

Reviewed 9 months ago

Cruzy Campers responds:

Hi John, it is wonderful to hear you were comfy while travelling NZ with our Cruzy. Thank you for the great feedback also. We do appreciate the time taken. best wishes and safe travels, Kylie and Dan

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Alan Garlick's avatar

Alan Garlick

Ranking: 9/10

I hired a year 2000 Toyota Hiace petrol manual campervan from Cruzy Campers to travel around parts of the South Island from the 28th December 2019 to 10th January 2020. The hire cost was NZD$1,960 and the cost of the 351 litres of unleaded petrol I used to travel 3,020km was NZD$761.23. This gave the Hiace an 11.65 litres/100km efficiency. The cost of 91 unleaded petrol ranged from NZD$2.02/l (Christchurch) to NZD$2.459 (in Queenstown!) with an average cost of NZD$2.17/l.

Daniel was great - he delivered the van to my Airbnb in the morning, explained where everything in the van was and how everything worked. The interior of the van isn't the flashest but is still in good condition. Daniel had fitted new tyres for my trip and the motor didn't miss a beat especially when traversing some of the passes east to west and vice versa. There were four issues that I let Daniel know about when I returned the van (once again, Daniel was very punctual for the pick up and drop off at the airport) - (1) the driver's door didn't always latch properly and the red alert light on the dash would subsequently sometimes flash (2) there was a terrible smell coming from under the sink whenever I opened the cupboard door - I used some air freshener to mask the smell throughout my trip (3) there was only one night of rain during my trip (in Wanaka), and at 3am I was woken with water splashing on my face and pillow (probably no more than a cupfull) - the airvent above the bed was definitely securely closed and I couldn't determine how this water actually leaked through the vent (4) the fridge door seal had an air gap at the very top - fortunately, this didn't seem to affect the fridge performance, probably just meant it ran a lot longer than it needed to! The van had a complete inventory of bedding, cooking appliances and utensils and true to Daniel's word, there were no hidden extras to pay at the end of the trip.

Reviewed 9 months ago

Cruzy Campers responds:

Hi Alan, thank you again for choosing to travel with us while you explored New Zealand. You will be pleased to know we have solved the bad smell from the sink! Dan was determined to solve that issue!
Best wishes and safe travels. Kylie and Dan

Regina85's avatar

Regina85

Ranking: 9/10

We rented the van in total for five weeks and it did a great job! We had the best time in New Zealand and our campervan definitely contributed to that a great deal (SNOOGS). The van was reasonably old but in a good condition and it got us everywhere where we wanted to go. We had a smaller issue with the water tank but Kylie was very helpful and we got it fixed very fast with her help - of course without charge ;) The driving of the van is really comfortable. So even without a lot of experience in driving vans it was very easy to drive. The bed was very comfortable :). The interior and the set up of the van was functional.
For the van collect in Christchurch Kylie came to meet us at the hostel where we stayed - so convenient! Thank you to Cruzy Campers for making our holidays in New Zealand a wonderful experience! Cheers, Regina and Hamid

Reviewed 10 months ago

Cruzy Campers responds:

Hi guys, it was lovely to have you travel with us and it is great to hear that you were comfortable driving Snoogs. Thank you for taking the time to share your experience, we appreciate it.
Best wishes Kylie and Dan

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Jean Gallagher's avatar

Jean Gallagher

Ranking: 10/10

Cruzy was great! Kylie and Daniel were prompt with communication and were just lovely in general. The campervan gave us no problems throughout our trip and our 3yo loved his cozy little berth up top.
Kylie met us at the airport which was so convenient and dropped us off afterwards... It was just a little thing but it meant a lot to us so we didn't have to worry about taxis and car seats for our little guy.
Our LO loved sitting up front with us, and since the campervan is small, it fits in a regular parking space which is really convenient.
The van is well stocked, and had everything we needed. The heater was especially appreciated on those cold Spring nights in the mountains.
I loved supporting a family business and wouldn't hesitate to recommend Cruzy!!

Reviewed about 1 year ago

Cruzy Campers responds:

Hi Jean, thank you so much for your lovely words! It was a real pleasure to meet your beautiful wee family xx Especially when i met you at the end of your holiday and saw your wonderful happy relaxed faces. Thank you for supporting Cruzy and choosing to travel with our family business. We do our best to make sure our clients are comfortable while travelling with us so it is wonderful to hear again how your gorgeous wee guy loved his special bed.I always take my hat off to families traveling with young ones, you guys made it look easy! Hopefully you all may be able to venture out here again when he is older and experience more of our beautiful country. Best wishes and safe travels. Kylie and Dan xx

Zoe Hollingsworth's avatar

Zoe Hollingsworth

United Kingdom

Ranking: 10/10

Cruzy Campers are a wonderful, honest family run-company. The campervan we rented for 3 weeks over Christmas and New Year was great - we had no problems at all and would highly recommend this company!

Reviewed over 1 year ago and experienced in December 2018

Cruzy Campers responds:

Hi zoe, thank you for you lovely review. It's great to hear you had a wonderful xmas and years.
Best wishes, kylie and Dan

FABRIGLI Patrick's avatar

FABRIGLI Patrick

France

Ranking: 10/10

Aucun problème : un voyage de 40 jours qui s’est parfaitement bien déroulé. Un bon loueur que je recommande.

Reviewed over 1 year ago

Cruzy Campers responds:

Hi Patrick and Brigitte,
Thank you for your great review.
We hope to see you again someday.
Best wishes
Dan and Kylie

Tiago & Jessica's avatar

Tiago & Jessica

Ranking: 10/10

We recomend you to travel with Cruzy Campers. The van brought us everywhere and did the job during the whole month we traveled around. Daniel and Kylie are very friendly and available when needed.

Amazing company to discover safely NZ. Thumbs up for Cruzy! 👍

Reviewed over 1 year ago

Cruzy Campers responds:

Hello Tiago and jess. We hope you are both well.Thank you for the great thumbs up. So pleased to hear you felt safe while you travelled with us. It would be lovely to see you again.
Dan, Kylie and the Cruzy team

ryan winter's avatar

ryan winter

Australia

Ranking: 10/10

Had the pleasure of renting a Cruzy Camper for 3 weeks at the end of 2018 for a trip around the South Island.

My girlfriend and I met Daniel in Christchurch, who gave us an incredibly helpful and comprehensive overview of the van. The van itself (Sherpy) was great, well maintained, and gave us no hiccups throughout our duration in NZ. We took it up some fairly steep roads, as well as dirt roads and experienced plenty of varying weather conditions and it was a treat to drive throughout. Inside was comfortable for the two of us and provided a lovely respite after long days of sightseeing/hiking.

Daniel and Kylie were above and beyond helpful, always prompt with responding to emails with a warm and friendly tone that seemed more like friends helping people out rather than speaking to a 'consultant' that is to be expected from larger corporations. We had one minor issue towards the end and Daniel was on the phone with us, helping us through the situation with both friendliness and professionalism. They seem to be more concerned that their clients are having a good time, which to me seems to fall inline with the general hospitality that we found throughout New Zealand. They even spent some time with us once we dropped off the van, and we shared stories with one another it was a lovely way to cap off an otherwise amazing trip to NZ.

Cannot recommend them more as a company to go through, for both the service they offer and their manner in providing it.

Thank you both so much!
Ebony & Ryan

Reviewed almost 2 years ago

Cruzy Campers responds:

Hi Ryan and Ebony,
We had an absolute blast with you guys in Christchurch!
Thank you for travelling with us.
Hope to meet again someday
Kylie and Dan xx

Barbara  James's avatar

Barbara James

United Kingdom

Ranking: 9/10

We hired the van for 6 weeks; the handover included a thorough briefing and they repaired a broken bulb while we did our first shop. The next 42 days were trouble free. The van was old but a character and everything was clean and comfortable. Some of the fittings had seen a lot of use but worked ok.
Cruzy’s service was exceptional, always answering emails promptly and even helping my daughter with a problem with her own van. They were always friendly and helpful. We had a great trouble-free holiday and highly recommend Cruzy to others. Great value for money as everything was included in the price.

Reviewed almost 2 years ago

Cruzy Campers responds:

Hi Barbra,
so pleased we could help your daughter.
Thank you for traveling with us
Kylie and Dan