Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cruzy Campers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Cruzy Campers

Valid Reviews

251 Valid Reviews

The Cruzy Campers experience has a total of 254 reviews. There are 251 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 251 valid reviews:

Rating Count Percentage
10/10 166
66%
9/10 60
24%
8/10 16
6%
7/10 2
1%
6/10 1
0%
5/10 4
2%
4/10 0
0%
3/10 0
0%
2/10 1
0%
1/10 1
0%

94.46% Average

The raw data average (mean) for all the Cruzy Campers valid reviews is 94.46% and is based on 251 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 251 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 5
23%
9/10 6
27%
8/10 7
32%
7/10 1
5%
6/10 1
5%
5/10 2
9%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.18% Average

The raw data average (mean) for all the Cruzy Campers face-to-face reviews is 83.18% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.20%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
FABRIGLI Patrick 10/10 49 days 99.62 100%
Tiago & Jessica 10/10 49 days 99.62 100%
Baptiste 9/10 80 days 98.99 99%
Lambertus Faber 9/10 80 days 98.99 99%
Barbara James 9/10 80 days 98.99 99%
sandy bufton 5/10 111 days 98.05 98%
David v 9/10 111 days 98.05 98%
Adrian Harris 9/10 111 days 98.05 98%
Viv 5/10 111 days 98.05 98%
Steve Roome 10/10 111 days 98.05 98%
ryan winter 10/10 111 days 98.05 98%
Heidi Harting 10/10 141 days 96.85 97%
Jan van den Berge 8/10 386 days 76.39 76%
Julia Scholten 10/10 386 days 76.39 76%
Francis Adams 9/10 386 days 76.39 76%
André Grondin 9/10 386 days 76.39 76%
vicki sherouse 10/10 386 days 76.39 76%
Franzi and Marcel 10/10 386 days 76.39 76%
Chris Clemens 10/10 414 days 72.84 73%
Claudia Wehrli 9/10 445 days 68.62 69%
Tony McQuail 9/10 445 days 68.62 69%
Sebastiaan Vincent Drost 10/10 445 days 68.62 69%
Marc 10/10 445 days 68.62 69%
Sara & Philipp 10/10 445 days 68.62 69%
Peter Hjort 10/10 476 days 64.1 64%
Penelope Stewart 9/10 476 days 64.1 64%
Christoffer Nilsson 10/10 476 days 64.1 64%
Tim R 9/10 476 days 64.1 64%
Bradley 10/10 506 days 59.43 59%
Francis 10/10 506 days 59.43 59%
Cristina 10/10 506 days 59.43 59%
Dipesh Patel 9/10 720 days 27.28 27%
Dennis van Wissen 6/10 738 days true 30.23 30%
Edwin van Maanen 10/10 751 days 23.75 23%
Graham Pentelow 9/10 751 days 23.75 23%
Annelies Holvoet 9/10 751 days 23.75 23%
Lianne Blonk 10/10 751 days 23.75 23%
Fran and Ben 9/10 766 days true 26.58 26%
r stiekema 9/10 779 days 20.82 20%
Michelle Tabone 10/10 779 days 20.82 20%
Richard Nevels 9/10 779 days 20.82 20%
Ada Foks 10/10 779 days 20.82 20%
Kati Behrendt 8/10 779 days 20.82 20%
Alex Victor 10/10 782 days true 24.63 24%
Gert Koning 9/10 810 days 17.87 17%
Joyce Nolan 10/10 810 days 17.87 17%
T Geelen 8/10 830 days true 19.35 19%
Jolanda van Houwelingen 8/10 833 days 15.88 15%
Bree Shaw 7/10 837 days true 18.66 18%
angela dagler 10/10 871 days 12.95 12%
Susan H 10/10 871 days 12.95 12%
Stella Liew 9/10 871 days 12.95 12%
Scott Cullen 10/10 871 days 12.95 12%
Taylor Gunstone 10/10 871 days 12.95 12%
rankersmoo 10/10 902 days 10.9 10%
Fleur Schubert 8/10 902 days 10.9 10%
Adam 10/10 1085 days 5.02 4%
Tobi 5/10 1085 days true 6.02 5%
Rebecca Grant 9/10 1098 days true 6.0 5%
Brad Dobsky 5/10 1110 days true 5.98 5%
Sarah Grant 9/10 1116 days 4.97 4%
Alex Hamlin 10/10 1116 days 4.97 4%
hunter cooper 10/10 1116 days 4.97 4%
Kim Cole 10/10 1116 days 4.97 4%
mathilde colombie 10/10 1145 days 4.93 4%
John Haugen 9/10 1145 days 4.93 4%
Jos Engelen 9/10 1145 days 4.93 4%
Vanessa Jordan 10/10 1145 days 4.93 4%
Lorraine Chapman 9/10 1145 days 4.93 4%
Phillip Astein 10/10 1145 days 4.93 4%
Ines Manteigas 10/10 1176 days 4.89 4%
kevin buckley 10/10 1176 days 4.89 4%
Lachlan Russell 10/10 1176 days 4.89 4%
Camilla Van de Wiel 8/10 1176 days 4.89 4%
Mike Vale 10/10 1176 days 4.89 4%
Kevin Bryant 10/10 1176 days 4.89 4%
Judith B 9/10 1176 days 4.89 4%
Stuart Holloway 9/10 1176 days 4.89 4%
Kim Sawyers 10/10 1176 days 4.89 4%
Gwen Horne 10/10 1176 days 4.89 4%
Valentina Pasinetti 10/10 1176 days 4.89 4%
Mike Chomeakwich 10/10 1176 days 4.89 4%
Sergey Krupsky 10/10 1207 days 4.85 4%
Kristen Davies 10/10 1207 days 4.85 4%
Nicola Bloom 10/10 1207 days 4.85 4%
Iker Peeters 10/10 1207 days true 5.82 5%
Tessa Wills 10/10 1237 days 4.81 4%
Jana Caines 10/10 1237 days 4.81 4%
Brenda - 10/10 1237 days 4.81 4%
Emily Michel 9/10 1237 days 4.81 4%
Lauren Doherty 9/10 1237 days 4.81 4%
josie dixon 10/10 1237 days 4.81 4%
peter elliman 9/10 1237 days 4.81 4%
Wade M 9/10 1268 days 4.76 4%
Georgia Henley 10/10 1268 days 4.76 4%
Nick Mclaren 10/10 1268 days 4.76 4%
Tom Jones 10/10 1268 days 4.76 4%
maureen 8/10 1451 days 4.51 4%
Wayne Hoyle 10/10 1482 days 4.47 3%
Joni Walters 9/10 1482 days 4.47 3%
Antonio Goncalves 9/10 1482 days 4.47 3%
A G. 10/10 1510 days 4.43 3%
Maaike & JW 9/10 1510 days 4.43 3%
Kristina M 10/10 1510 days 4.43 3%
Catherine Giles 8/10 1510 days 4.43 3%
Briony Hill 9/10 1510 days 4.43 3%
C Kidd 10/10 1541 days 4.39 3%
PimH 9/10 1541 days 4.39 3%
T. Marschall 10/10 1541 days 4.39 3%
chris inman 10/10 1541 days 4.39 3%
Kri Duffy 10/10 1541 days 4.39 3%
Lee Ruff 10/10 1541 days 4.39 3%
Kerry Nolte 10/10 1541 days 4.39 3%
Paul 9/10 1541 days 4.39 3%
Sophie Huybrechts 10/10 1563 days true 5.23 4%
Sue Mitchell 9/10 1572 days 4.35 3%
Ruben van Vlierden 8/10 1572 days 4.35 3%
Derek Akerhielm 9/10 1602 days 4.31 3%
Alex Alex 10/10 1633 days 4.26 3%
Roosje Simon 10/10 1633 days 4.26 3%
Henry Kaldenbaugh 10/10 1663 days 4.22 3%
mark clixby 10/10 1816 days 4.01 3%
Graham Smith 10/10 1816 days 4.01 3%
jeanpierre 10/10 1816 days 4.01 3%
Claire Jenkins 10/10 1816 days 4.01 3%
Jackie Reily 9/10 1847 days 3.97 3%
Deb and Pat Radolla 10/10 1875 days 3.93 3%
Johan Hereora Hummerhielm 2/10 1875 days 3.46 2%
Remco & Annet 8/10 1875 days 3.93 3%
Susan Locl 9/10 1875 days 3.93 3%
ryan branciforte 10/10 1906 days 3.89 3%
Trousdale 10/10 1906 days 3.89 3%
linda kerr 10/10 1906 days 3.89 3%
Bill Singer 10/10 1906 days 3.89 3%
Joan G 9/10 1906 days 3.89 3%
Kyle Hansen 10/10 1906 days 3.89 3%
M Mackenzie 9/10 1906 days 3.89 3%
Duff Schmidt 10/10 1937 days 3.85 3%
sid Gupta 10/10 1937 days 3.85 3%
Tom Sarginson 10/10 1937 days 3.85 3%
Jeremy 9/10 1937 days 3.85 3%
Eleanor Doak 10/10 1937 days 3.85 3%
Andrew Hagerty 10/10 1967 days 3.81 3%
Neelima Nair 10/10 1967 days 3.81 3%
Steven W 10/10 1967 days 3.81 3%
GJ Curzon 10/10 1967 days 3.81 3%
Jane Tarrach 10/10 1967 days 3.81 3%
julius munda 10/10 1998 days 3.76 3%
Nigel Berjak 10/10 1998 days 3.76 3%
Kyle Bauer 10/10 1998 days 3.76 3%
Michelle Hamilton 10/10 1998 days 3.76 3%
travelgood 10/10 2212 days 3.47 2%
Dwharks 10/10 2212 days 3.47 2%
Max Bezabor 10/10 2212 days 3.47 2%
Karin 10/10 2212 days 3.47 2%
Catherine Hall 10/10 2212 days 3.47 2%
Laure Berné 10/10 2212 days 3.47 2%
Elvin Teo 10/10 2240 days 3.43 2%
Clay Rush 10/10 2240 days 3.43 2%
Svend Kristensen 10/10 2240 days 3.43 2%
Jos de Rooij 10/10 2240 days 3.43 2%
Nicole Huxley 10/10 2240 days 3.43 2%
Cliff Renfrew 10/10 2240 days 3.43 2%
soph 10/10 2271 days 3.39 2%
Kali 10/10 2271 days 3.39 2%
David 10/10 2271 days 3.39 2%
Jonathan 10/10 2271 days 3.39 2%
harry12 10/10 2271 days 3.39 2%
Larry K 10/10 2271 days 3.39 2%
Martin Thomas 8/10 2294 days true 4.03 3%
rnicks 10/10 2302 days 3.35 2%
Georg Mueller 9/10 2302 days 3.35 2%
Annette Nold 9/10 2302 days 3.35 2%
Marco Spinelli 10/10 2302 days 3.35 2%
PolarBear 10/10 2332 days 3.31 2%
Allen Pocock 10/10 2332 days 3.31 2%
cfarrpapi 10/10 2332 days 3.31 2%
Thomas Hadinger 10/10 2332 days 3.31 2%
Jean Cote 10/10 2332 days 3.31 2%
Sarah Taylor 9/10 2363 days 3.26 2%
TIMSUE 10/10 2393 days 3.22 2%
alisonwilliams63 10/10 2546 days 3.01 2%
hobbesz134 9/10 2546 days 3.01 2%
Shain Herbert 8/10 2572 days true 3.57 3%
GaryandShelley 9/10 2577 days 2.97 2%
Carolee Webster 9/10 2586 days true 3.55 3%
Inge & Erik 9/10 2587 days true 3.55 3%
tribot 10/10 2606 days 2.93 2%
Doudoufrench 10/10 2606 days 2.93 2%
replant 10/10 2606 days 2.93 2%
arnonshany 10/10 2606 days 2.93 2%
sujen 10/10 2637 days 2.89 2%
hotspuhtots 10/10 2637 days 2.89 2%
phebejim 9/10 2637 days 2.89 2%
jstroth 10/10 2637 days 2.89 2%
mervyn 10/10 2668 days 2.85 2%
MacPerthWA 10/10 2668 days 2.85 2%
coachp 10/10 2668 days 2.85 2%
LJNicol 9/10 2668 days 2.85 2%
Pinkangie1963 10/10 2668 days 2.85 2%
eva_julia 10/10 2668 days 2.85 2%
Bidster 10/10 2698 days 2.8 2%
Liem 10/10 2698 days 2.8 2%
BARRYCOULTON 10/10 2698 days 2.8 2%
clearycar 10/10 2698 days 2.8 2%
Declan 10/10 2729 days 2.76 2%
visser01 7/10 2729 days 2.76 2%
cotus78 10/10 2729 days 2.76 2%
williamb 10/10 2759 days 2.72 2%
NigelE 10/10 2790 days 2.68 2%
koverton 10/10 2912 days 2.51 1%
ttighe 10/10 2912 days 2.51 1%
Eddie 10/10 2912 days 2.51 1%
Van Vliet 10/10 2930 days true 2.98 2%
K & J Overton 9/10 2937 days true 2.97 2%
olivierandceline 10/10 2943 days 2.47 1%
Inge 10/10 2943 days 2.47 1%
Mark Roelofs 8/10 2962 days true 2.93 2%
tomsarge 10/10 3002 days 2.39 1%
peter_raewyn 10/10 3002 days 2.39 1%
tembo_too 10/10 3002 days 2.39 1%
Ed Day 10/10 3002 days 2.39 1%
doswell 10/10 3002 days 2.39 1%
Joanna_Griffiths 10/10 3063 days 2.3 1%
david_nash 10/10 3063 days 2.3 1%
margrietaad46 9/10 3063 days 2.3 1%
michelleman2011 10/10 3063 days 2.3 1%
minimutley 10/10 3094 days 2.26 1%
tigin 9/10 3094 days 2.26 1%
Kate Paige  BAILEY 10/10 3277 days 2.01 1%
bdgenge 10/10 3308 days 1.97 1%
Vincente Garrido 9/10 3331 days true 2.32 1%
Steffi 10/10 3336 days 1.93 1%
Papa Rick & Gilly Reilly-Davidson 10/10 3336 days 1.93 1%
Magdalena 9/10 3367 days 1.89 1%
Fred Findlay 10/10 3428 days 1.8 1%
trekkerbabs 9/10 3428 days 1.8 1%
hugh peters 9/10 3459 days 1.76 1%
Arjan Boomert 10/10 3459 days 1.76 1%
erikholland 10/10 3643 days 1.51 0%
Thijs 8/10 3658 days true 1.79 1%
JudithNetherlands 8/10 3658 days true 1.79 1%
AndynColette Russell 10/10 3671 days 1.47 0%
jo_dame 10/10 3678 days 1.46 0%
MoakterW 8/10 3686 days true 1.74 1%
Camilla E 10/10 3698 days 1.43 0%
Gaz 10/10 3745 days 1.37 0%
Sjaak 9/10 3797 days 1.3 0%
Sanmandy 10/10 3808 days 1.28 0%
QueenstownRasta 1/10 3857 days 1.03 0%
Tom Ben 10/10 4013 days true 1.2 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Cruzy Campers experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.63% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.

The Cruzy Campers experience has 2 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Cruzy Campers experience has been adjusted for 15 days. Adjustments are according to the following table.

Days Adjustment
12 -0.24%
13 -0.26%
14 -0.28%
15 -0.30%
16 -0.32%
17 -0.34%
18 -0.36%

Final Ranking Score

90%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch