Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cruzy Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cruzy Campers
Valid Reviews
260 Valid Reviews
The Cruzy Campers experience has a total of 263 reviews. There are 260 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 260 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 171 |
|
66% |
| 9/10 | 64 |
|
25% |
| 8/10 | 16 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 1 |
|
0% |
| 5/10 | 4 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
0% |
| 1/10 | 1 |
|
0% |
94.50% Average
The raw data average (mean) for all the Cruzy Campers valid reviews is 94.50% and is based on 260 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
22 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 260 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 22 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
23% |
| 9/10 | 6 |
|
27% |
| 8/10 | 7 |
|
32% |
| 7/10 | 1 |
|
5% |
| 6/10 | 1 |
|
5% |
| 5/10 | 2 |
|
9% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.18% Average
The raw data average (mean) for all the Cruzy Campers face-to-face reviews is 83.18% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.51%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kim McArdle | 9/10 | 627 days | 100% |
| Jed Barnett | 10/10 | 627 days | 100% |
| John Rhodes | 9/10 | 627 days | 100% |
| Marta Madrigal | 10/10 | 627 days | 100% |
| Alan Garlick | 9/10 | 658 days | 89% |
| John Graham | 10/10 | 658 days | 89% |
| Regina85 | 9/10 | 719 days | 69% |
| Jean Gallagher | 10/10 | 750 days | 60% |
| FABRIGLI Patrick | 10/10 | 992 days | 17% |
| Tiago & Jessica | 10/10 | 992 days | 17% |
| Baptiste | 9/10 | 1023 days | 15% |
| Lambertus Faber | 9/10 | 1023 days | 15% |
| Barbara James | 9/10 | 1023 days | 15% |
| sandy bufton | 5/10 | 1054 days | 11% |
| David v | 9/10 | 1054 days | 13% |
| Adrian Harris | 9/10 | 1054 days | 13% |
| Viv | 5/10 | 1054 days | 11% |
| Steve Roome | 10/10 | 1054 days | 13% |
| ryan winter | 10/10 | 1054 days | 13% |
| Zoe Hollingsworth | 10/10 | 1054 days | 13% |
| Heidi Harting | 10/10 | 1084 days | 13% |
| Jan van den Berge | 8/10 | 1329 days | 11% |
| Julia Scholten | 10/10 | 1329 days | 11% |
| Francis Adams | 9/10 | 1329 days | 11% |
| André Grondin | 9/10 | 1329 days | 11% |
| vicki sherouse | 10/10 | 1329 days | 11% |
| Franzi and Marcel | 10/10 | 1329 days | 11% |
| Chris Clemens | 10/10 | 1357 days | 11% |
| Claudia Wehrli | 9/10 | 1388 days | 11% |
| Tony McQuail | 9/10 | 1388 days | 11% |
| Sebastiaan Vincent Drost | 10/10 | 1388 days | 11% |
| Marc | 10/10 | 1388 days | 11% |
| Sara & Philipp | 10/10 | 1388 days | 11% |
| Peter Hjort | 10/10 | 1419 days | 11% |
| Penelope Stewart | 9/10 | 1419 days | 11% |
| Christoffer Nilsson | 10/10 | 1419 days | 11% |
| Tim R | 9/10 | 1419 days | 11% |
| Bradley | 10/10 | 1449 days | 11% |
| Francis | 10/10 | 1449 days | 11% |
| Cristina | 10/10 | 1449 days | 11% |
| Dipesh Patel | 9/10 | 1663 days | 10% |
| Dennis van Wissen | 6/10 | 1681 days | 4% |
| Edwin van Maanen | 10/10 | 1694 days | 10% |
| Graham Pentelow | 9/10 | 1694 days | 10% |
| Annelies Holvoet | 9/10 | 1694 days | 10% |
| Lianne Blonk | 10/10 | 1694 days | 10% |
| Fran and Ben | 9/10 | 1709 days | 6% |
| r stiekema | 9/10 | 1722 days | 9% |
| Michelle Tabone | 10/10 | 1722 days | 9% |
| Richard Nevels | 9/10 | 1722 days | 9% |
| Ada Foks | 10/10 | 1722 days | 9% |
| Kati Behrendt | 8/10 | 1722 days | 9% |
| Alex Victor | 10/10 | 1725 days | 6% |
| Gert Koning | 9/10 | 1753 days | 9% |
| Joyce Nolan | 10/10 | 1753 days | 9% |
| T Geelen | 8/10 | 1773 days | 5% |
| Jolanda van Houwelingen | 8/10 | 1776 days | 9% |
| Bree Shaw | 7/10 | 1780 days | 5% |
| angela dagler | 10/10 | 1814 days | 9% |
| Susan H | 10/10 | 1814 days | 9% |
| Stella Liew | 9/10 | 1814 days | 9% |
| Scott Cullen | 10/10 | 1814 days | 9% |
| Taylor Gunstone | 10/10 | 1814 days | 9% |
| rankersmoo | 10/10 | 1845 days | 9% |
| Fleur Schubert | 8/10 | 1845 days | 8% |
| Adam | 10/10 | 2028 days | 8% |
| Tobi | 5/10 | 2028 days | 3% |
| Rebecca Grant | 9/10 | 2041 days | 5% |
| Brad Dobsky | 5/10 | 2053 days | 3% |
| Sarah Grant | 9/10 | 2059 days | 8% |
| Alex Hamlin | 10/10 | 2059 days | 8% |
| hunter cooper | 10/10 | 2059 days | 8% |
| Kim Cole | 10/10 | 2059 days | 8% |
| mathilde colombie | 10/10 | 2088 days | 8% |
| John Haugen | 9/10 | 2088 days | 8% |
| Jos Engelen | 9/10 | 2088 days | 8% |
| Vanessa Jordan | 10/10 | 2088 days | 8% |
| Lorraine Chapman | 9/10 | 2088 days | 8% |
| Phillip Astein | 10/10 | 2088 days | 8% |
| Ines Manteigas | 10/10 | 2119 days | 8% |
| kevin buckley | 10/10 | 2119 days | 8% |
| Lachlan Russell | 10/10 | 2119 days | 8% |
| Camilla Van de Wiel | 8/10 | 2119 days | 7% |
| Mike Vale | 10/10 | 2119 days | 8% |
| Kevin Bryant | 10/10 | 2119 days | 8% |
| Judith B | 9/10 | 2119 days | 8% |
| Stuart Holloway | 9/10 | 2119 days | 8% |
| Kim Sawyers | 10/10 | 2119 days | 8% |
| Gwen Horne | 10/10 | 2119 days | 8% |
| Valentina Pasinetti | 10/10 | 2119 days | 8% |
| Mike Chomeakwich | 10/10 | 2119 days | 8% |
| Sergey Krupsky | 10/10 | 2150 days | 7% |
| Kristen Davies | 10/10 | 2150 days | 7% |
| Nicola Bloom | 10/10 | 2150 days | 7% |
| Iker Peeters | 10/10 | 2150 days | 4% |
| Tessa Wills | 10/10 | 2180 days | 7% |
| Jana Caines | 10/10 | 2180 days | 7% |
| Brenda - | 10/10 | 2180 days | 7% |
| Emily Michel | 9/10 | 2180 days | 7% |
| Lauren Doherty | 9/10 | 2180 days | 7% |
| josie dixon | 10/10 | 2180 days | 7% |
| peter elliman | 9/10 | 2180 days | 7% |
| Wade M | 9/10 | 2211 days | 7% |
| Georgia Henley | 10/10 | 2211 days | 7% |
| Nick Mclaren | 10/10 | 2211 days | 7% |
| Tom Jones | 10/10 | 2211 days | 7% |
| maureen | 8/10 | 2394 days | 6% |
| Wayne Hoyle | 10/10 | 2425 days | 6% |
| Joni Walters | 9/10 | 2425 days | 6% |
| Antonio Goncalves | 9/10 | 2425 days | 6% |
| A G. | 10/10 | 2453 days | 6% |
| Maaike & JW | 9/10 | 2453 days | 6% |
| Kristina M | 10/10 | 2453 days | 6% |
| Catherine Giles | 8/10 | 2453 days | 6% |
| Briony Hill | 9/10 | 2453 days | 6% |
| C Kidd | 10/10 | 2484 days | 6% |
| PimH | 9/10 | 2484 days | 6% |
| T. Marschall | 10/10 | 2484 days | 6% |
| chris inman | 10/10 | 2484 days | 6% |
| Kri Duffy | 10/10 | 2484 days | 6% |
| Lee Ruff | 10/10 | 2484 days | 6% |
| Kerry Nolte | 10/10 | 2484 days | 6% |
| Paul | 9/10 | 2484 days | 6% |
| Sophie Huybrechts | 10/10 | 2506 days | 3% |
| Sue Mitchell | 9/10 | 2515 days | 6% |
| Ruben van Vlierden | 8/10 | 2515 days | 5% |
| Derek Akerhielm | 9/10 | 2545 days | 5% |
| Alex Alex | 10/10 | 2576 days | 5% |
| Roosje Simon | 10/10 | 2576 days | 5% |
| Henry Kaldenbaugh | 10/10 | 2606 days | 5% |
| mark clixby | 10/10 | 2759 days | 4% |
| Graham Smith | 10/10 | 2759 days | 4% |
| jeanpierre | 10/10 | 2759 days | 4% |
| Claire Jenkins | 10/10 | 2759 days | 4% |
| Jackie Reily | 9/10 | 2790 days | 4% |
| Deb and Pat Radolla | 10/10 | 2818 days | 4% |
| Johan Hereora Hummerhielm | 2/10 | 2818 days | 3% |
| Remco & Annet | 8/10 | 2818 days | 4% |
| Susan Locl | 9/10 | 2818 days | 4% |
| ryan branciforte | 10/10 | 2849 days | 4% |
| Trousdale | 10/10 | 2849 days | 4% |
| linda kerr | 10/10 | 2849 days | 4% |
| Bill Singer | 10/10 | 2849 days | 4% |
| Joan G | 9/10 | 2849 days | 4% |
| Kyle Hansen | 10/10 | 2849 days | 4% |
| M Mackenzie | 9/10 | 2849 days | 4% |
| Duff Schmidt | 10/10 | 2880 days | 4% |
| sid Gupta | 10/10 | 2880 days | 4% |
| Tom Sarginson | 10/10 | 2880 days | 4% |
| Jeremy | 9/10 | 2880 days | 4% |
| Eleanor Doak | 10/10 | 2880 days | 4% |
| Andrew Hagerty | 10/10 | 2910 days | 4% |
| Neelima Nair | 10/10 | 2910 days | 4% |
| Steven W | 10/10 | 2910 days | 4% |
| GJ Curzon | 10/10 | 2910 days | 4% |
| Jane Tarrach | 10/10 | 2910 days | 4% |
| julius munda | 10/10 | 2941 days | 3% |
| Nigel Berjak | 10/10 | 2941 days | 3% |
| Kyle Bauer | 10/10 | 2941 days | 3% |
| Michelle Hamilton | 10/10 | 2941 days | 3% |
| travelgood | 10/10 | 3155 days | 2% |
| Dwharks | 10/10 | 3155 days | 2% |
| Max Bezabor | 10/10 | 3155 days | 2% |
| Karin | 10/10 | 3155 days | 2% |
| Catherine Hall | 10/10 | 3155 days | 2% |
| Laure Berné | 10/10 | 3155 days | 2% |
| Elvin Teo | 10/10 | 3183 days | 2% |
| Clay Rush | 10/10 | 3183 days | 2% |
| Svend Kristensen | 10/10 | 3183 days | 2% |
| Jos de Rooij | 10/10 | 3183 days | 2% |
| Nicole Huxley | 10/10 | 3183 days | 2% |
| Cliff Renfrew | 10/10 | 3183 days | 2% |
| soph | 10/10 | 3214 days | 2% |
| Kali | 10/10 | 3214 days | 2% |
| David | 10/10 | 3214 days | 2% |
| Jonathan | 10/10 | 3214 days | 2% |
| harry12 | 10/10 | 3214 days | 2% |
| Larry K | 10/10 | 3214 days | 2% |
| Martin Thomas | 8/10 | 3237 days | 1% |
| rnicks | 10/10 | 3245 days | 2% |
| Georg Mueller | 9/10 | 3245 days | 2% |
| Annette Nold | 9/10 | 3245 days | 2% |
| Marco Spinelli | 10/10 | 3245 days | 2% |
| PolarBear | 10/10 | 3275 days | 2% |
| Allen Pocock | 10/10 | 3275 days | 2% |
| cfarrpapi | 10/10 | 3275 days | 2% |
| Thomas Hadinger | 10/10 | 3275 days | 2% |
| Jean Cote | 10/10 | 3275 days | 2% |
| Sarah Taylor | 9/10 | 3306 days | 2% |
| TIMSUE | 10/10 | 3336 days | 2% |
| alisonwilliams63 | 10/10 | 3489 days | 1% |
| hobbesz134 | 9/10 | 3489 days | 1% |
| Shain Herbert | 8/10 | 3515 days | 0% |
| GaryandShelley | 9/10 | 3520 days | 1% |
| Carolee Webster | 9/10 | 3529 days | 0% |
| Inge & Erik | 9/10 | 3530 days | 0% |
| tribot | 10/10 | 3549 days | 0% |
| Doudoufrench | 10/10 | 3549 days | 0% |
| replant | 10/10 | 3549 days | 0% |
| arnonshany | 10/10 | 3549 days | 0% |
| sujen | 10/10 | 3580 days | 0% |
| hotspuhtots | 10/10 | 3580 days | 0% |
| phebejim | 9/10 | 3580 days | 0% |
| jstroth | 10/10 | 3580 days | 0% |
| mervyn | 10/10 | 3611 days | 0% |
| MacPerthWA | 10/10 | 3611 days | 0% |
| coachp | 10/10 | 3611 days | 0% |
| LJNicol | 9/10 | 3611 days | 0% |
| Pinkangie1963 | 10/10 | 3611 days | 0% |
| eva_julia | 10/10 | 3611 days | 0% |
| Bidster | 10/10 | 3641 days | 0% |
| Liem | 10/10 | 3641 days | 0% |
| BARRYCOULTON | 10/10 | 3641 days | 0% |
| clearycar | 10/10 | 3641 days | 0% |
| Declan | 10/10 | 3672 days | 2% |
| visser01 | 7/10 | 3672 days | 2% |
| cotus78 | 10/10 | 3672 days | 2% |
| williamb | 10/10 | 3702 days | 2% |
| NigelE | 10/10 | 3733 days | 2% |
| koverton | 10/10 | 3855 days | 2% |
| ttighe | 10/10 | 3855 days | 2% |
| Eddie | 10/10 | 3855 days | 2% |
| Van Vliet | 10/10 | 3873 days | 1% |
| K & J Overton | 9/10 | 3880 days | 1% |
| olivierandceline | 10/10 | 3886 days | 2% |
| Inge | 10/10 | 3886 days | 2% |
| Mark Roelofs | 8/10 | 3905 days | 1% |
| tomsarge | 10/10 | 3945 days | 2% |
| peter_raewyn | 10/10 | 3945 days | 2% |
| tembo_too | 10/10 | 3945 days | 2% |
| Ed Day | 10/10 | 3945 days | 2% |
| doswell | 10/10 | 3945 days | 2% |
| Joanna_Griffiths | 10/10 | 4006 days | 2% |
| david_nash | 10/10 | 4006 days | 2% |
| margrietaad46 | 9/10 | 4006 days | 2% |
| michelleman2011 | 10/10 | 4006 days | 2% |
| minimutley | 10/10 | 4037 days | 2% |
| tigin | 9/10 | 4037 days | 2% |
| Kate Ｐａｉｇｅ ＢＡＩＬＥＹ | 10/10 | 4220 days | 2% |
| bdgenge | 10/10 | 4251 days | 2% |
| Vincente Garrido | 9/10 | 4274 days | 1% |
| Steffi | 10/10 | 4279 days | 2% |
| Papa Rick & Gilly Reilly-Davidson | 10/10 | 4279 days | 2% |
| Magdalena | 9/10 | 4310 days | 2% |
| Fred Findlay | 10/10 | 4371 days | 2% |
| trekkerbabs | 9/10 | 4371 days | 2% |
| hugh peters | 9/10 | 4402 days | 2% |
| Arjan Boomert | 10/10 | 4402 days | 2% |
| erikholland | 10/10 | 4586 days | 2% |
| Thijs | 8/10 | 4601 days | 1% |
| JudithNetherlands | 8/10 | 4601 days | 1% |
| AndynColette Russell | 10/10 | 4614 days | 2% |
| jo_dame | 10/10 | 4621 days | 2% |
| MoakterW | 8/10 | 4629 days | 1% |
| Camilla E | 10/10 | 4641 days | 2% |
| Gaz | 10/10 | 4688 days | 2% |
| Sjaak | 9/10 | 4740 days | 2% |
| Sanmandy | 10/10 | 4751 days | 2% |
| QueenstownRasta | 1/10 | 4800 days | 2% |
| Tom Ben | 10/10 | 4956 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Cruzy Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-6.66% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 57 days. The Cruzy Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Cruzy Campers experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.60% |
| 198 | -3.62% |
| 199 | -3.64% |
| 200 | -3.66% |
| 201 | -3.68% |
| 202 | -3.70% |
| 203 | -3.71% |
| … | … |
Final Ranking Score
88%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.