Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cruzy Campers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Cruzy Campers

Valid Reviews

260 Valid Reviews

The Cruzy Campers experience has a total of 263 reviews. There are 260 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 260 valid reviews:

Rating Count Percentage
10/10 171
66%
9/10 64
25%
8/10 16
6%
7/10 2
1%
6/10 1
0%
5/10 4
2%
4/10 0
0%
3/10 0
0%
2/10 1
0%
1/10 1
0%

94.50% Average

The raw data average (mean) for all the Cruzy Campers valid reviews is 94.50% and is based on 260 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 260 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 5
23%
9/10 6
27%
8/10 7
32%
7/10 1
5%
6/10 1
5%
5/10 2
9%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.18% Average

The raw data average (mean) for all the Cruzy Campers face-to-face reviews is 83.18% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.34%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Kim McArdle 9/10 127 days 97.44 100%
Jed Barnett 10/10 127 days 97.44 100%
John Rhodes 9/10 127 days 97.44 100%
Marta Madrigal 10/10 127 days 97.44 100%
Alan Garlick 9/10 158 days 96.04 99%
John Graham 10/10 158 days 96.04 99%
Regina85 9/10 219 days 92.4 95%
Jean Gallagher 10/10 250 days 90.1 92%
FABRIGLI Patrick 10/10 492 days 61.64 63%
Tiago & Jessica 10/10 492 days 61.64 63%
Baptiste 9/10 523 days 56.66 58%
Lambertus Faber 9/10 523 days 56.66 58%
Barbara James 9/10 523 days 56.66 58%
sandy bufton 5/10 554 days 41.62 43%
David v 9/10 554 days 51.38 53%
Adrian Harris 9/10 554 days 51.38 53%
Viv 5/10 554 days 41.62 43%
Steve Roome 10/10 554 days 51.38 53%
ryan winter 10/10 554 days 51.38 53%
Zoe Hollingsworth 10/10 554 days 51.38 53%
Heidi Harting 10/10 584 days 46.38 48%
Jan van den Berge 8/10 829 days 15.4 16%
Julia Scholten 10/10 829 days 16.21 17%
Francis Adams 9/10 829 days 16.21 17%
André Grondin 9/10 829 days 16.21 17%
vicki sherouse 10/10 829 days 16.21 17%
Franzi and Marcel 10/10 829 days 16.21 17%
Chris Clemens 10/10 857 days 13.98 14%
Claudia Wehrli 9/10 888 days 11.79 12%
Tony McQuail 9/10 888 days 11.79 12%
Sebastiaan Vincent Drost 10/10 888 days 11.79 12%
Marc 10/10 888 days 11.79 12%
Sara & Philipp 10/10 888 days 11.79 12%
Peter Hjort 10/10 919 days 9.91 10%
Penelope Stewart 9/10 919 days 9.91 10%
Christoffer Nilsson 10/10 919 days 9.91 10%
Tim R 9/10 919 days 9.91 10%
Bradley 10/10 949 days 8.38 9%
Francis 10/10 949 days 8.38 9%
Cristina 10/10 949 days 8.38 9%
Dipesh Patel 9/10 1163 days 4.87 5%
Dennis van Wissen 6/10 1181 days true 4.01 4%
Edwin van Maanen 10/10 1194 days 4.81 5%
Graham Pentelow 9/10 1194 days 4.81 5%
Annelies Holvoet 9/10 1194 days 4.81 5%
Lianne Blonk 10/10 1194 days 4.81 5%
Fran and Ben 9/10 1209 days true 4.78 5%
r stiekema 9/10 1222 days 4.75 5%
Michelle Tabone 10/10 1222 days 4.75 5%
Richard Nevels 9/10 1222 days 4.75 5%
Ada Foks 10/10 1222 days 4.75 5%
Kati Behrendt 8/10 1222 days 4.51 5%
Alex Victor 10/10 1225 days true 4.75 5%
Gert Koning 9/10 1253 days 4.69 5%
Joyce Nolan 10/10 1253 days 4.69 5%
T Geelen 8/10 1273 days true 4.42 5%
Jolanda van Houwelingen 8/10 1276 days 4.41 5%
Bree Shaw 7/10 1280 days true 4.22 4%
angela dagler 10/10 1314 days 4.57 5%
Susan H 10/10 1314 days 4.57 5%
Stella Liew 9/10 1314 days 4.57 5%
Scott Cullen 10/10 1314 days 4.57 5%
Taylor Gunstone 10/10 1314 days 4.57 5%
rankersmoo 10/10 1345 days 4.51 5%
Fleur Schubert 8/10 1345 days 4.29 4%
Adam 10/10 1528 days 4.15 4%
Tobi 5/10 1528 days true 3.36 3%
Rebecca Grant 9/10 1541 days true 4.13 4%
Brad Dobsky 5/10 1553 days true 3.32 3%
Sarah Grant 9/10 1559 days 4.09 4%
Alex Hamlin 10/10 1559 days 4.09 4%
hunter cooper 10/10 1559 days 4.09 4%
Kim Cole 10/10 1559 days 4.09 4%
mathilde colombie 10/10 1588 days 4.04 4%
John Haugen 9/10 1588 days 4.04 4%
Jos Engelen 9/10 1588 days 4.04 4%
Vanessa Jordan 10/10 1588 days 4.04 4%
Lorraine Chapman 9/10 1588 days 4.04 4%
Phillip Astein 10/10 1588 days 4.04 4%
Ines Manteigas 10/10 1619 days 3.97 4%
kevin buckley 10/10 1619 days 3.97 4%
Lachlan Russell 10/10 1619 days 3.97 4%
Camilla Van de Wiel 8/10 1619 days 3.78 4%
Mike Vale 10/10 1619 days 3.97 4%
Kevin Bryant 10/10 1619 days 3.97 4%
Judith B 9/10 1619 days 3.97 4%
Stuart Holloway 9/10 1619 days 3.97 4%
Kim Sawyers 10/10 1619 days 3.97 4%
Gwen Horne 10/10 1619 days 3.97 4%
Valentina Pasinetti 10/10 1619 days 3.97 4%
Mike Chomeakwich 10/10 1619 days 3.97 4%
Sergey Krupsky 10/10 1650 days 3.91 4%
Kristen Davies 10/10 1650 days 3.91 4%
Nicola Bloom 10/10 1650 days 3.91 4%
Iker Peeters 10/10 1650 days true 3.91 4%
Tessa Wills 10/10 1680 days 3.86 4%
Jana Caines 10/10 1680 days 3.86 4%
Brenda - 10/10 1680 days 3.86 4%
Emily Michel 9/10 1680 days 3.86 4%
Lauren Doherty 9/10 1680 days 3.86 4%
josie dixon 10/10 1680 days 3.86 4%
peter elliman 9/10 1680 days 3.86 4%
Wade M 9/10 1711 days 3.79 4%
Georgia Henley 10/10 1711 days 3.79 4%
Nick Mclaren 10/10 1711 days 3.79 4%
Tom Jones 10/10 1711 days 3.79 4%
maureen 8/10 1894 days 3.26 3%
Wayne Hoyle 10/10 1925 days 3.38 3%
Joni Walters 9/10 1925 days 3.38 3%
Antonio Goncalves 9/10 1925 days 3.38 3%
A G. 10/10 1953 days 3.32 3%
Maaike & JW 9/10 1953 days 3.32 3%
Kristina M 10/10 1953 days 3.32 3%
Catherine Giles 8/10 1953 days 3.15 3%
Briony Hill 9/10 1953 days 3.32 3%
C Kidd 10/10 1984 days 3.26 3%
PimH 9/10 1984 days 3.26 3%
T. Marschall 10/10 1984 days 3.26 3%
chris inman 10/10 1984 days 3.26 3%
Kri Duffy 10/10 1984 days 3.26 3%
Lee Ruff 10/10 1984 days 3.26 3%
Kerry Nolte 10/10 1984 days 3.26 3%
Paul 9/10 1984 days 3.26 3%
Sophie Huybrechts 10/10 2006 days true 3.22 3%
Sue Mitchell 9/10 2015 days 3.2 3%
Ruben van Vlierden 8/10 2015 days 3.04 3%
Derek Akerhielm 9/10 2045 days 3.14 3%
Alex Alex 10/10 2076 days 3.08 3%
Roosje Simon 10/10 2076 days 3.08 3%
Henry Kaldenbaugh 10/10 2106 days 3.02 3%
mark clixby 10/10 2259 days 2.72 3%
Graham Smith 10/10 2259 days 2.72 3%
jeanpierre 10/10 2259 days 2.72 3%
Claire Jenkins 10/10 2259 days 2.72 3%
Jackie Reily 9/10 2290 days 2.66 3%
Deb and Pat Radolla 10/10 2318 days 2.61 3%
Johan Hereora Hummerhielm 2/10 2318 days 1.95 2%
Remco & Annet 8/10 2318 days 2.48 3%
Susan Locl 9/10 2318 days 2.61 3%
ryan branciforte 10/10 2349 days 2.55 3%
Trousdale 10/10 2349 days 2.55 3%
linda kerr 10/10 2349 days 2.55 3%
Bill Singer 10/10 2349 days 2.55 3%
Joan G 9/10 2349 days 2.55 3%
Kyle Hansen 10/10 2349 days 2.55 3%
M Mackenzie 9/10 2349 days 2.55 3%
Duff Schmidt 10/10 2380 days 2.49 3%
sid Gupta 10/10 2380 days 2.49 3%
Tom Sarginson 10/10 2380 days 2.49 3%
Jeremy 9/10 2380 days 2.49 3%
Eleanor Doak 10/10 2380 days 2.49 3%
Andrew Hagerty 10/10 2410 days 2.43 2%
Neelima Nair 10/10 2410 days 2.43 2%
Steven W 10/10 2410 days 2.43 2%
GJ Curzon 10/10 2410 days 2.43 2%
Jane Tarrach 10/10 2410 days 2.43 2%
julius munda 10/10 2441 days 2.37 2%
Nigel Berjak 10/10 2441 days 2.37 2%
Kyle Bauer 10/10 2441 days 2.37 2%
Michelle Hamilton 10/10 2441 days 2.37 2%
travelgood 10/10 2655 days 1.95 2%
Dwharks 10/10 2655 days 1.95 2%
Max Bezabor 10/10 2655 days 1.95 2%
Karin 10/10 2655 days 1.95 2%
Catherine Hall 10/10 2655 days 1.95 2%
Laure Berné 10/10 2655 days 1.95 2%
Elvin Teo 10/10 2683 days 1.89 2%
Clay Rush 10/10 2683 days 1.89 2%
Svend Kristensen 10/10 2683 days 1.89 2%
Jos de Rooij 10/10 2683 days 1.89 2%
Nicole Huxley 10/10 2683 days 1.89 2%
Cliff Renfrew 10/10 2683 days 1.89 2%
soph 10/10 2714 days 1.83 2%
Kali 10/10 2714 days 1.83 2%
David 10/10 2714 days 1.83 2%
Jonathan 10/10 2714 days 1.83 2%
harry12 10/10 2714 days 1.83 2%
Larry K 10/10 2714 days 1.83 2%
Martin Thomas 8/10 2737 days true 1.7 2%
rnicks 10/10 2745 days 1.77 2%
Georg Mueller 9/10 2745 days 1.77 2%
Annette Nold 9/10 2745 days 1.77 2%
Marco Spinelli 10/10 2745 days 1.77 2%
PolarBear 10/10 2775 days 1.71 2%
Allen Pocock 10/10 2775 days 1.71 2%
cfarrpapi 10/10 2775 days 1.71 2%
Thomas Hadinger 10/10 2775 days 1.71 2%
Jean Cote 10/10 2775 days 1.71 2%
Sarah Taylor 9/10 2806 days 1.65 2%
TIMSUE 10/10 2836 days 1.59 2%
alisonwilliams63 10/10 2989 days 1.29 1%
hobbesz134 9/10 2989 days 1.29 1%
Shain Herbert 8/10 3015 days true 1.18 1%
GaryandShelley 9/10 3020 days 1.23 1%
Carolee Webster 9/10 3029 days true 1.22 1%
Inge & Erik 9/10 3030 days true 1.21 1%
tribot 10/10 3049 days 1.18 1%
Doudoufrench 10/10 3049 days 1.18 1%
replant 10/10 3049 days 1.18 1%
arnonshany 10/10 3049 days 1.18 1%
sujen 10/10 3080 days 1.12 1%
hotspuhtots 10/10 3080 days 1.12 1%
phebejim 9/10 3080 days 1.12 1%
jstroth 10/10 3080 days 1.12 1%
mervyn 10/10 3111 days 1.05 1%
MacPerthWA 10/10 3111 days 1.05 1%
coachp 10/10 3111 days 1.05 1%
LJNicol 9/10 3111 days 1.05 1%
Pinkangie1963 10/10 3111 days 1.05 1%
eva_julia 10/10 3111 days 1.05 1%
Bidster 10/10 3141 days 1.0 1%
Liem 10/10 3141 days 1.0 1%
BARRYCOULTON 10/10 3141 days 1.0 1%
clearycar 10/10 3141 days 1.0 1%
Declan 10/10 3172 days 0.94 1%
visser01 7/10 3172 days 0.85 1%
cotus78 10/10 3172 days 0.94 1%
williamb 10/10 3202 days 0.88 1%
NigelE 10/10 3233 days 0.82 1%
koverton 10/10 3355 days 0.58 1%
ttighe 10/10 3355 days 0.58 1%
Eddie 10/10 3355 days 0.58 1%
Van Vliet 10/10 3373 days true 0.54 1%
K & J Overton 9/10 3380 days true 0.53 1%
olivierandceline 10/10 3386 days 0.52 1%
Inge 10/10 3386 days 0.52 1%
Mark Roelofs 8/10 3405 days true 0.46 0%
tomsarge 10/10 3445 days 0.4 0%
peter_raewyn 10/10 3445 days 0.4 0%
tembo_too 10/10 3445 days 0.4 0%
Ed Day 10/10 3445 days 0.4 0%
doswell 10/10 3445 days 0.4 0%
Joanna_Griffiths 10/10 3506 days 0.28 0%
david_nash 10/10 3506 days 0.28 0%
margrietaad46 9/10 3506 days 0.28 0%
michelleman2011 10/10 3506 days 0.28 0%
minimutley 10/10 3537 days 0.22 0%
tigin 9/10 3537 days 0.22 0%
Kate　Ｐａｉｇｅ　 ＢＡＩＬＥＹ 10/10 3720 days 0.0 0%
bdgenge 10/10 3751 days 0.0 0%
Vincente Garrido 9/10 3774 days true 0.0 0%
Steffi 10/10 3779 days 0.0 0%
Papa Rick & Gilly Reilly-Davidson 10/10 3779 days 0.0 0%
Magdalena 9/10 3810 days 0.0 0%
Fred Findlay 10/10 3871 days 0.0 0%
trekkerbabs 9/10 3871 days 0.0 0%
hugh peters 9/10 3902 days 0.0 0%
Arjan Boomert 10/10 3902 days 0.0 0%
erikholland 10/10 4086 days 0.0 0%
Thijs 8/10 4101 days true 0.0 0%
JudithNetherlands 8/10 4101 days true 0.0 0%
AndynColette Russell 10/10 4114 days 0.0 0%
jo_dame 10/10 4121 days 0.0 0%
MoakterW 8/10 4129 days true 0.0 0%
Camilla E 10/10 4141 days 0.0 0%
Gaz 10/10 4188 days 0.0 0%
Sjaak 9/10 4240 days 0.0 0%
Sanmandy 10/10 4251 days 0.0 0%
QueenstownRasta 1/10 4300 days 0.0 0%
Tom Ben 10/10 4456 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Cruzy Campers experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.67% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 111 days. The Cruzy Campers experience has 4 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Cruzy Campers experience has been adjusted for 86 days. Adjustments are according to the following table.

Days Adjustment
……
83 -0.97%
84 -0.98%
85 -0.99%
86 -1.00%
87 -1.01%
88 -1.02%
89 -1.04%
……

Final Ranking Score

92%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.