Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cruzy Campers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Cruzy Campers

Valid Reviews

260 Valid Reviews

The Cruzy Campers experience has a total of 263 reviews. There are 260 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 260 valid reviews:

Rating Count Percentage
10/10 171
66%
9/10 64
25%
8/10 16
6%
7/10 2
1%
6/10 1
0%
5/10 4
2%
4/10 0
0%
3/10 0
0%
2/10 1
0%
1/10 1
0%

94.50% Average

The raw data average (mean) for all the Cruzy Campers valid reviews is 94.50% and is based on 260 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 260 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 5
23%
9/10 6
27%
8/10 7
32%
7/10 1
5%
6/10 1
5%
5/10 2
9%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.18% Average

The raw data average (mean) for all the Cruzy Campers face-to-face reviews is 83.18% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

94.02%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Kim McArdle 9/10 350 days 100%
Jed Barnett 10/10 350 days 100%
John Rhodes 9/10 350 days 100%
Marta Madrigal 10/10 350 days 100%
Alan Garlick 9/10 381 days 96%
John Graham 10/10 381 days 96%
Regina85 9/10 442 days 86%
Jean Gallagher 10/10 473 days 80%
FABRIGLI Patrick 10/10 715 days 35%
Tiago & Jessica 10/10 715 days 35%
Baptiste 9/10 746 days 30%
Lambertus Faber 9/10 746 days 30%
Barbara James 9/10 746 days 30%
sandy bufton 5/10 777 days 21%
David v 9/10 777 days 26%
Adrian Harris 9/10 777 days 26%
Viv 5/10 777 days 21%
Steve Roome 10/10 777 days 26%
ryan winter 10/10 777 days 26%
Zoe Hollingsworth 10/10 777 days 26%
Heidi Harting 10/10 807 days 22%
Jan van den Berge 8/10 1052 days 6%
Julia Scholten 10/10 1052 days 7%
Francis Adams 9/10 1052 days 7%
André Grondin 9/10 1052 days 7%
vicki sherouse 10/10 1052 days 7%
Franzi and Marcel 10/10 1052 days 7%
Chris Clemens 10/10 1080 days 6%
Claudia Wehrli 9/10 1111 days 6%
Tony McQuail 9/10 1111 days 6%
Sebastiaan Vincent Drost 10/10 1111 days 6%
Marc 10/10 1111 days 6%
Sara & Philipp 10/10 1111 days 6%
Peter Hjort 10/10 1142 days 6%
Penelope Stewart 9/10 1142 days 6%
Christoffer Nilsson 10/10 1142 days 6%
Tim R 9/10 1142 days 6%
Bradley 10/10 1172 days 6%
Francis 10/10 1172 days 6%
Cristina 10/10 1172 days 6%
Dipesh Patel 9/10 1386 days 5%
Dennis van Wissen 6/10 1404 days 2%
Edwin van Maanen 10/10 1417 days 5%
Graham Pentelow 9/10 1417 days 5%
Annelies Holvoet 9/10 1417 days 5%
Lianne Blonk 10/10 1417 days 5%
Fran and Ben 9/10 1432 days 3%
r stiekema 9/10 1445 days 5%
Michelle Tabone 10/10 1445 days 5%
Richard Nevels 9/10 1445 days 5%
Ada Foks 10/10 1445 days 5%
Kati Behrendt 8/10 1445 days 5%
Alex Victor 10/10 1448 days 3%
Gert Koning 9/10 1476 days 5%
Joyce Nolan 10/10 1476 days 5%
T Geelen 8/10 1496 days 3%
Jolanda van Houwelingen 8/10 1499 days 5%
Bree Shaw 7/10 1503 days 3%
angela dagler 10/10 1537 days 5%
Susan H 10/10 1537 days 5%
Stella Liew 9/10 1537 days 5%
Scott Cullen 10/10 1537 days 5%
Taylor Gunstone 10/10 1537 days 5%
rankersmoo 10/10 1568 days 5%
Fleur Schubert 8/10 1568 days 5%
Adam 10/10 1751 days 5%
Tobi 5/10 1751 days 2%
Rebecca Grant 9/10 1764 days 3%
Brad Dobsky 5/10 1776 days 2%
Sarah Grant 9/10 1782 days 4%
Alex Hamlin 10/10 1782 days 4%
hunter cooper 10/10 1782 days 4%
Kim Cole 10/10 1782 days 4%
mathilde colombie 10/10 1811 days 4%
John Haugen 9/10 1811 days 4%
Jos Engelen 9/10 1811 days 4%
Vanessa Jordan 10/10 1811 days 4%
Lorraine Chapman 9/10 1811 days 4%
Phillip Astein 10/10 1811 days 4%
Ines Manteigas 10/10 1842 days 4%
kevin buckley 10/10 1842 days 4%
Lachlan Russell 10/10 1842 days 4%
Camilla Van de Wiel 8/10 1842 days 4%
Mike Vale 10/10 1842 days 4%
Kevin Bryant 10/10 1842 days 4%
Judith B 9/10 1842 days 4%
Stuart Holloway 9/10 1842 days 4%
Kim Sawyers 10/10 1842 days 4%
Gwen Horne 10/10 1842 days 4%
Valentina Pasinetti 10/10 1842 days 4%
Mike Chomeakwich 10/10 1842 days 4%
Sergey Krupsky 10/10 1873 days 4%
Kristen Davies 10/10 1873 days 4%
Nicola Bloom 10/10 1873 days 4%
Iker Peeters 10/10 1873 days 3%
Tessa Wills 10/10 1903 days 4%
Jana Caines 10/10 1903 days 4%
Brenda - 10/10 1903 days 4%
Emily Michel 9/10 1903 days 4%
Lauren Doherty 9/10 1903 days 4%
josie dixon 10/10 1903 days 4%
peter elliman 9/10 1903 days 4%
Wade M 9/10 1934 days 4%
Georgia Henley 10/10 1934 days 4%
Nick Mclaren 10/10 1934 days 4%
Tom Jones 10/10 1934 days 4%
maureen 8/10 2117 days 3%
Wayne Hoyle 10/10 2148 days 4%
Joni Walters 9/10 2148 days 4%
Antonio Goncalves 9/10 2148 days 4%
A G. 10/10 2176 days 4%
Maaike & JW 9/10 2176 days 4%
Kristina M 10/10 2176 days 4%
Catherine Giles 8/10 2176 days 3%
Briony Hill 9/10 2176 days 4%
C Kidd 10/10 2207 days 3%
PimH 9/10 2207 days 3%
T. Marschall 10/10 2207 days 3%
chris inman 10/10 2207 days 3%
Kri Duffy 10/10 2207 days 3%
Lee Ruff 10/10 2207 days 3%
Kerry Nolte 10/10 2207 days 3%
Paul 9/10 2207 days 3%
Sophie Huybrechts 10/10 2229 days 2%
Sue Mitchell 9/10 2238 days 3%
Ruben van Vlierden 8/10 2238 days 3%
Derek Akerhielm 9/10 2268 days 3%
Alex Alex 10/10 2299 days 3%
Roosje Simon 10/10 2299 days 3%
Henry Kaldenbaugh 10/10 2329 days 3%
mark clixby 10/10 2482 days 3%
Graham Smith 10/10 2482 days 3%
jeanpierre 10/10 2482 days 3%
Claire Jenkins 10/10 2482 days 3%
Jackie Reily 9/10 2513 days 3%
Deb and Pat Radolla 10/10 2541 days 3%
Johan Hereora Hummerhielm 2/10 2541 days 2%
Remco & Annet 8/10 2541 days 3%
Susan Locl 9/10 2541 days 3%
ryan branciforte 10/10 2572 days 3%
Trousdale 10/10 2572 days 3%
linda kerr 10/10 2572 days 3%
Bill Singer 10/10 2572 days 3%
Joan G 9/10 2572 days 3%
Kyle Hansen 10/10 2572 days 3%
M Mackenzie 9/10 2572 days 3%
Duff Schmidt 10/10 2603 days 2%
sid Gupta 10/10 2603 days 2%
Tom Sarginson 10/10 2603 days 2%
Jeremy 9/10 2603 days 2%
Eleanor Doak 10/10 2603 days 2%
Andrew Hagerty 10/10 2633 days 2%
Neelima Nair 10/10 2633 days 2%
Steven W 10/10 2633 days 2%
GJ Curzon 10/10 2633 days 2%
Jane Tarrach 10/10 2633 days 2%
julius munda 10/10 2664 days 2%
Nigel Berjak 10/10 2664 days 2%
Kyle Bauer 10/10 2664 days 2%
Michelle Hamilton 10/10 2664 days 2%
travelgood 10/10 2878 days 2%
Dwharks 10/10 2878 days 2%
Max Bezabor 10/10 2878 days 2%
Karin 10/10 2878 days 2%
Catherine Hall 10/10 2878 days 2%
Laure Berné 10/10 2878 days 2%
Elvin Teo 10/10 2906 days 2%
Clay Rush 10/10 2906 days 2%
Svend Kristensen 10/10 2906 days 2%
Jos de Rooij 10/10 2906 days 2%
Nicole Huxley 10/10 2906 days 2%
Cliff Renfrew 10/10 2906 days 2%
soph 10/10 2937 days 2%
Kali 10/10 2937 days 2%
David 10/10 2937 days 2%
Jonathan 10/10 2937 days 2%
harry12 10/10 2937 days 2%
Larry K 10/10 2937 days 2%
Martin Thomas 8/10 2960 days 1%
rnicks 10/10 2968 days 2%
Georg Mueller 9/10 2968 days 2%
Annette Nold 9/10 2968 days 2%
Marco Spinelli 10/10 2968 days 2%
PolarBear 10/10 2998 days 2%
Allen Pocock 10/10 2998 days 2%
cfarrpapi 10/10 2998 days 2%
Thomas Hadinger 10/10 2998 days 2%
Jean Cote 10/10 2998 days 2%
Sarah Taylor 9/10 3029 days 1%
TIMSUE 10/10 3059 days 1%
alisonwilliams63 10/10 3212 days 1%
hobbesz134 9/10 3212 days 1%
Shain Herbert 8/10 3238 days 0%
GaryandShelley 9/10 3243 days 1%
Carolee Webster 9/10 3252 days 1%
Inge & Erik 9/10 3253 days 1%
tribot 10/10 3272 days 1%
Doudoufrench 10/10 3272 days 1%
replant 10/10 3272 days 1%
arnonshany 10/10 3272 days 1%
sujen 10/10 3303 days 1%
hotspuhtots 10/10 3303 days 1%
phebejim 9/10 3303 days 1%
jstroth 10/10 3303 days 1%
mervyn 10/10 3334 days 1%
MacPerthWA 10/10 3334 days 1%
coachp 10/10 3334 days 1%
LJNicol 9/10 3334 days 1%
Pinkangie1963 10/10 3334 days 1%
eva_julia 10/10 3334 days 1%
Bidster 10/10 3364 days 1%
Liem 10/10 3364 days 1%
BARRYCOULTON 10/10 3364 days 1%
clearycar 10/10 3364 days 1%
Declan 10/10 3395 days 1%
visser01 7/10 3395 days 1%
cotus78 10/10 3395 days 1%
williamb 10/10 3425 days 0%
NigelE 10/10 3456 days 0%
koverton 10/10 3578 days 0%
ttighe 10/10 3578 days 0%
Eddie 10/10 3578 days 0%
Van Vliet 10/10 3596 days 0%
K & J Overton 9/10 3603 days 0%
olivierandceline 10/10 3609 days 0%
Inge 10/10 3609 days 0%
Mark Roelofs 8/10 3628 days 0%
tomsarge 10/10 3668 days 1%
peter_raewyn 10/10 3668 days 1%
tembo_too 10/10 3668 days 1%
Ed Day 10/10 3668 days 1%
doswell 10/10 3668 days 1%
Joanna_Griffiths 10/10 3729 days 1%
david_nash 10/10 3729 days 1%
margrietaad46 9/10 3729 days 1%
michelleman2011 10/10 3729 days 1%
minimutley 10/10 3760 days 1%
tigin 9/10 3760 days 1%
Kate Paige  BAILEY 10/10 3943 days 1%
bdgenge 10/10 3974 days 1%
Vincente Garrido 9/10 3997 days 1%
Steffi 10/10 4002 days 1%
Papa Rick & Gilly Reilly-Davidson 10/10 4002 days 1%
Magdalena 9/10 4033 days 1%
Fred Findlay 10/10 4094 days 1%
trekkerbabs 9/10 4094 days 1%
hugh peters 9/10 4125 days 1%
Arjan Boomert 10/10 4125 days 1%
erikholland 10/10 4309 days 1%
Thijs 8/10 4324 days 1%
JudithNetherlands 8/10 4324 days 1%
AndynColette Russell 10/10 4337 days 1%
jo_dame 10/10 4344 days 1%
MoakterW 8/10 4352 days 1%
Camilla E 10/10 4364 days 1%
Gaz 10/10 4411 days 1%
Sjaak 9/10 4463 days 1%
Sanmandy 10/10 4474 days 1%
QueenstownRasta 1/10 4523 days 1%
Tom Ben 10/10 4679 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Cruzy Campers experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.08% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 46 days. The Cruzy Campers experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Cruzy Campers experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.02%
198 -4.04%
199 -4.06%
200 -4.08%
201 -4.10%
202 -4.12%
203 -4.15%

Final Ranking Score

87%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.