Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cruzy Campers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Cruzy Campers

Valid Reviews

257 Valid Reviews

The Cruzy Campers experience has a total of 260 reviews. There are 257 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 257 valid reviews:

Rating Count Percentage
10/10 170
66%
9/10 62
24%
8/10 16
6%
7/10 2
1%
6/10 1
0%
5/10 4
2%
4/10 0
0%
3/10 0
0%
2/10 1
0%
1/10 1
0%

94.51% Average

The raw data average (mean) for all the Cruzy Campers valid reviews is 94.51% and is based on 257 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 257 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 5
23%
9/10 6
27%
8/10 7
32%
7/10 1
5%
6/10 1
5%
5/10 2
9%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.18% Average

The raw data average (mean) for all the Cruzy Campers face-to-face reviews is 83.18% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.22%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Jed Barnett 10/10 26 days 99.89 100%
Alan Garlick 9/10 57 days 99.49 100%
John Graham 10/10 57 days 99.49 100%
Regina85 9/10 118 days 97.79 98%
Jean Gallagher 10/10 149 days 96.48 97%
FABRIGLI Patrick 10/10 391 days 75.77 76%
Tiago & Jessica 10/10 391 days 75.77 76%
Baptiste 9/10 422 days 71.78 72%
Lambertus Faber 9/10 422 days 71.78 72%
Barbara James 9/10 422 days 71.78 72%
sandy bufton 5/10 453 days 54.66 55%
David v 9/10 453 days 67.48 68%
Adrian Harris 9/10 453 days 67.48 68%
Viv 5/10 453 days 54.66 55%
Steve Roome 10/10 453 days 67.48 68%
ryan winter 10/10 453 days 67.48 68%
Zoe Hollingsworth 10/10 453 days 67.48 68%
Heidi Harting 10/10 483 days 63.03 63%
Jan van den Berge 8/10 728 days 25.03 25%
Julia Scholten 10/10 728 days 26.34 26%
Francis Adams 9/10 728 days 26.34 26%
André Grondin 9/10 728 days 26.34 26%
vicki sherouse 10/10 728 days 26.34 26%
Franzi and Marcel 10/10 728 days 26.34 26%
Chris Clemens 10/10 756 days 23.21 23%
Claudia Wehrli 9/10 787 days 20.03 20%
Tony McQuail 9/10 787 days 20.03 20%
Sebastiaan Vincent Drost 10/10 787 days 20.03 20%
Marc 10/10 787 days 20.03 20%
Sara & Philipp 10/10 787 days 20.03 20%
Peter Hjort 10/10 818 days 17.16 17%
Penelope Stewart 9/10 818 days 17.16 17%
Christoffer Nilsson 10/10 818 days 17.16 17%
Tim R 9/10 818 days 17.16 17%
Bradley 10/10 848 days 14.67 15%
Francis 10/10 848 days 14.67 15%
Cristina 10/10 848 days 14.67 15%
Dipesh Patel 9/10 1062 days 5.17 5%
Dennis van Wissen 6/10 1080 days true 4.18 4%
Edwin van Maanen 10/10 1093 days 5.0 5%
Graham Pentelow 9/10 1093 days 5.0 5%
Annelies Holvoet 9/10 1093 days 5.0 5%
Lianne Blonk 10/10 1093 days 5.0 5%
Fran and Ben 9/10 1108 days true 4.97 5%
r stiekema 9/10 1121 days 4.95 5%
Michelle Tabone 10/10 1121 days 4.95 5%
Richard Nevels 9/10 1121 days 4.95 5%
Ada Foks 10/10 1121 days 4.95 5%
Kati Behrendt 8/10 1121 days 4.7 5%
Alex Victor 10/10 1124 days true 4.94 5%
Gert Koning 9/10 1152 days 4.89 5%
Joyce Nolan 10/10 1152 days 4.89 5%
T Geelen 8/10 1172 days true 4.61 5%
Jolanda van Houwelingen 8/10 1175 days 4.6 5%
Bree Shaw 7/10 1179 days true 4.4 4%
angela dagler 10/10 1213 days 4.77 5%
Susan H 10/10 1213 days 4.77 5%
Stella Liew 9/10 1213 days 4.77 5%
Scott Cullen 10/10 1213 days 4.77 5%
Taylor Gunstone 10/10 1213 days 4.77 5%
rankersmoo 10/10 1244 days 4.71 5%
Fleur Schubert 8/10 1244 days 4.47 4%
Adam 10/10 1427 days 4.35 4%
Tobi 5/10 1427 days true 3.52 4%
Rebecca Grant 9/10 1440 days true 4.32 4%
Brad Dobsky 5/10 1452 days true 3.48 3%
Sarah Grant 9/10 1458 days 4.29 4%
Alex Hamlin 10/10 1458 days 4.29 4%
hunter cooper 10/10 1458 days 4.29 4%
Kim Cole 10/10 1458 days 4.29 4%
mathilde colombie 10/10 1487 days 4.23 4%
John Haugen 9/10 1487 days 4.23 4%
Jos Engelen 9/10 1487 days 4.23 4%
Vanessa Jordan 10/10 1487 days 4.23 4%
Lorraine Chapman 9/10 1487 days 4.23 4%
Phillip Astein 10/10 1487 days 4.23 4%
Ines Manteigas 10/10 1518 days 4.17 4%
kevin buckley 10/10 1518 days 4.17 4%
Lachlan Russell 10/10 1518 days 4.17 4%
Camilla Van de Wiel 8/10 1518 days 3.96 4%
Mike Vale 10/10 1518 days 4.17 4%
Kevin Bryant 10/10 1518 days 4.17 4%
Judith B 9/10 1518 days 4.17 4%
Stuart Holloway 9/10 1518 days 4.17 4%
Kim Sawyers 10/10 1518 days 4.17 4%
Gwen Horne 10/10 1518 days 4.17 4%
Valentina Pasinetti 10/10 1518 days 4.17 4%
Mike Chomeakwich 10/10 1518 days 4.17 4%
Sergey Krupsky 10/10 1549 days 4.11 4%
Kristen Davies 10/10 1549 days 4.11 4%
Nicola Bloom 10/10 1549 days 4.11 4%
Iker Peeters 10/10 1549 days true 4.11 4%
Tessa Wills 10/10 1579 days 4.05 4%
Jana Caines 10/10 1579 days 4.05 4%
Brenda - 10/10 1579 days 4.05 4%
Emily Michel 9/10 1579 days 4.05 4%
Lauren Doherty 9/10 1579 days 4.05 4%
josie dixon 10/10 1579 days 4.05 4%
peter elliman 9/10 1579 days 4.05 4%
Wade M 9/10 1610 days 3.99 4%
Georgia Henley 10/10 1610 days 3.99 4%
Nick Mclaren 10/10 1610 days 3.99 4%
Tom Jones 10/10 1610 days 3.99 4%
maureen 8/10 1793 days 3.45 3%
Wayne Hoyle 10/10 1824 days 3.57 4%
Joni Walters 9/10 1824 days 3.57 4%
Antonio Goncalves 9/10 1824 days 3.57 4%
A G. 10/10 1852 days 3.52 4%
Maaike & JW 9/10 1852 days 3.52 4%
Kristina M 10/10 1852 days 3.52 4%
Catherine Giles 8/10 1852 days 3.34 3%
Briony Hill 9/10 1852 days 3.52 4%
C Kidd 10/10 1883 days 3.46 3%
PimH 9/10 1883 days 3.46 3%
T. Marschall 10/10 1883 days 3.46 3%
chris inman 10/10 1883 days 3.46 3%
Kri Duffy 10/10 1883 days 3.46 3%
Lee Ruff 10/10 1883 days 3.46 3%
Kerry Nolte 10/10 1883 days 3.46 3%
Paul 9/10 1883 days 3.46 3%
Sophie Huybrechts 10/10 1905 days true 3.41 3%
Sue Mitchell 9/10 1914 days 3.4 3%
Ruben van Vlierden 8/10 1914 days 3.23 3%
Derek Akerhielm 9/10 1944 days 3.34 3%
Alex Alex 10/10 1975 days 3.28 3%
Roosje Simon 10/10 1975 days 3.28 3%
Henry Kaldenbaugh 10/10 2005 days 3.22 3%
mark clixby 10/10 2158 days 2.92 3%
Graham Smith 10/10 2158 days 2.92 3%
jeanpierre 10/10 2158 days 2.92 3%
Claire Jenkins 10/10 2158 days 2.92 3%
Jackie Reily 9/10 2189 days 2.86 3%
Deb and Pat Radolla 10/10 2217 days 2.8 3%
Johan Hereora Hummerhielm 2/10 2217 days 2.1 2%
Remco & Annet 8/10 2217 days 2.66 3%
Susan Locl 9/10 2217 days 2.8 3%
ryan branciforte 10/10 2248 days 2.74 3%
Trousdale 10/10 2248 days 2.74 3%
linda kerr 10/10 2248 days 2.74 3%
Bill Singer 10/10 2248 days 2.74 3%
Joan G 9/10 2248 days 2.74 3%
Kyle Hansen 10/10 2248 days 2.74 3%
M Mackenzie 9/10 2248 days 2.74 3%
Duff Schmidt 10/10 2279 days 2.68 3%
sid Gupta 10/10 2279 days 2.68 3%
Tom Sarginson 10/10 2279 days 2.68 3%
Jeremy 9/10 2279 days 2.68 3%
Eleanor Doak 10/10 2279 days 2.68 3%
Andrew Hagerty 10/10 2309 days 2.62 3%
Neelima Nair 10/10 2309 days 2.62 3%
Steven W 10/10 2309 days 2.62 3%
GJ Curzon 10/10 2309 days 2.62 3%
Jane Tarrach 10/10 2309 days 2.62 3%
julius munda 10/10 2340 days 2.56 3%
Nigel Berjak 10/10 2340 days 2.56 3%
Kyle Bauer 10/10 2340 days 2.56 3%
Michelle Hamilton 10/10 2340 days 2.56 3%
travelgood 10/10 2554 days 2.14 2%
Dwharks 10/10 2554 days 2.14 2%
Max Bezabor 10/10 2554 days 2.14 2%
Karin 10/10 2554 days 2.14 2%
Catherine Hall 10/10 2554 days 2.14 2%
Laure Berné 10/10 2554 days 2.14 2%
Elvin Teo 10/10 2582 days 2.09 2%
Clay Rush 10/10 2582 days 2.09 2%
Svend Kristensen 10/10 2582 days 2.09 2%
Jos de Rooij 10/10 2582 days 2.09 2%
Nicole Huxley 10/10 2582 days 2.09 2%
Cliff Renfrew 10/10 2582 days 2.09 2%
soph 10/10 2613 days 2.03 2%
Kali 10/10 2613 days 2.03 2%
David 10/10 2613 days 2.03 2%
Jonathan 10/10 2613 days 2.03 2%
harry12 10/10 2613 days 2.03 2%
Larry K 10/10 2613 days 2.03 2%
Martin Thomas 8/10 2636 days true 1.89 2%
rnicks 10/10 2644 days 1.97 2%
Georg Mueller 9/10 2644 days 1.97 2%
Annette Nold 9/10 2644 days 1.97 2%
Marco Spinelli 10/10 2644 days 1.97 2%
PolarBear 10/10 2674 days 1.91 2%
Allen Pocock 10/10 2674 days 1.91 2%
cfarrpapi 10/10 2674 days 1.91 2%
Thomas Hadinger 10/10 2674 days 1.91 2%
Jean Cote 10/10 2674 days 1.91 2%
Sarah Taylor 9/10 2705 days 1.85 2%
TIMSUE 10/10 2735 days 1.79 2%
alisonwilliams63 10/10 2888 days 1.49 1%
hobbesz134 9/10 2888 days 1.49 1%
Shain Herbert 8/10 2914 days true 1.37 1%
GaryandShelley 9/10 2919 days 1.43 1%
Carolee Webster 9/10 2928 days true 1.41 1%
Inge & Erik 9/10 2929 days true 1.41 1%
tribot 10/10 2948 days 1.37 1%
Doudoufrench 10/10 2948 days 1.37 1%
replant 10/10 2948 days 1.37 1%
arnonshany 10/10 2948 days 1.37 1%
sujen 10/10 2979 days 1.31 1%
hotspuhtots 10/10 2979 days 1.31 1%
phebejim 9/10 2979 days 1.31 1%
jstroth 10/10 2979 days 1.31 1%
mervyn 10/10 3010 days 1.25 1%
MacPerthWA 10/10 3010 days 1.25 1%
coachp 10/10 3010 days 1.25 1%
LJNicol 9/10 3010 days 1.25 1%
Pinkangie1963 10/10 3010 days 1.25 1%
eva_julia 10/10 3010 days 1.25 1%
Bidster 10/10 3040 days 1.19 1%
Liem 10/10 3040 days 1.19 1%
BARRYCOULTON 10/10 3040 days 1.19 1%
clearycar 10/10 3040 days 1.19 1%
Declan 10/10 3071 days 1.13 1%
visser01 7/10 3071 days 1.03 1%
cotus78 10/10 3071 days 1.13 1%
williamb 10/10 3101 days 1.07 1%
NigelE 10/10 3132 days 1.01 1%
koverton 10/10 3254 days 0.77 1%
ttighe 10/10 3254 days 0.77 1%
Eddie 10/10 3254 days 0.77 1%
Van Vliet 10/10 3272 days true 0.74 1%
K & J Overton 9/10 3279 days true 0.73 1%
olivierandceline 10/10 3285 days 0.71 1%
Inge 10/10 3285 days 0.71 1%
Mark Roelofs 8/10 3304 days true 0.64 1%
tomsarge 10/10 3344 days 0.6 1%
peter_raewyn 10/10 3344 days 0.6 1%
tembo_too 10/10 3344 days 0.6 1%
Ed Day 10/10 3344 days 0.6 1%
doswell 10/10 3344 days 0.6 1%
Joanna_Griffiths 10/10 3405 days 0.48 0%
david_nash 10/10 3405 days 0.48 0%
margrietaad46 9/10 3405 days 0.48 0%
michelleman2011 10/10 3405 days 0.48 0%
minimutley 10/10 3436 days 0.42 0%
tigin 9/10 3436 days 0.42 0%
Kate　Ｐａｉｇｅ　 ＢＡＩＬＥＹ 10/10 3619 days 0.06 0%
bdgenge 10/10 3650 days 0.0 0%
Vincente Garrido 9/10 3673 days true 0.0 0%
Steffi 10/10 3678 days 0.0 0%
Papa Rick & Gilly Reilly-Davidson 10/10 3678 days 0.0 0%
Magdalena 9/10 3709 days 0.0 0%
Fred Findlay 10/10 3770 days 0.0 0%
trekkerbabs 9/10 3770 days 0.0 0%
hugh peters 9/10 3801 days 0.0 0%
Arjan Boomert 10/10 3801 days 0.0 0%
erikholland 10/10 3985 days 0.0 0%
Thijs 8/10 4000 days true 0.0 0%
JudithNetherlands 8/10 4000 days true 0.0 0%
AndynColette Russell 10/10 4013 days 0.0 0%
jo_dame 10/10 4020 days 0.0 0%
MoakterW 8/10 4028 days true 0.0 0%
Camilla E 10/10 4040 days 0.0 0%
Gaz 10/10 4087 days 0.0 0%
Sjaak 9/10 4139 days 0.0 0%
Sanmandy 10/10 4150 days 0.0 0%
QueenstownRasta 1/10 4199 days 0.0 0%
Tom Ben 10/10 4355 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Cruzy Campers experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.60% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.

The Cruzy Campers experience has 3 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Cruzy Campers experience has been adjusted for 5 days. Adjustments are according to the following table.

Days Adjustment
……
2 -0.04%
3 -0.06%
4 -0.08%
5 -0.10%
6 -0.12%
7 -0.14%
8 -0.16%
……

Final Ranking Score

92%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.