Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cruzy Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cruzy Campers
Valid Reviews
260 Valid Reviews
The Cruzy Campers experience has a total of 263 reviews. There are 260 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 260 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 171 |
|
66% |
| 9/10 | 64 |
|
25% |
| 8/10 | 16 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 1 |
|
0% |
| 5/10 | 4 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
0% |
| 1/10 | 1 |
|
0% |
94.50% Average
The raw data average (mean) for all the Cruzy Campers valid reviews is 94.50% and is based on 260 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
22 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 260 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 22 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
23% |
| 9/10 | 6 |
|
27% |
| 8/10 | 7 |
|
32% |
| 7/10 | 1 |
|
5% |
| 6/10 | 1 |
|
5% |
| 5/10 | 2 |
|
9% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.18% Average
The raw data average (mean) for all the Cruzy Campers face-to-face reviews is 83.18% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.02%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kim McArdle | 9/10 | 350 days | 100% |
| Jed Barnett | 10/10 | 350 days | 100% |
| John Rhodes | 9/10 | 350 days | 100% |
| Marta Madrigal | 10/10 | 350 days | 100% |
| Alan Garlick | 9/10 | 381 days | 96% |
| John Graham | 10/10 | 381 days | 96% |
| Regina85 | 9/10 | 442 days | 86% |
| Jean Gallagher | 10/10 | 473 days | 80% |
| FABRIGLI Patrick | 10/10 | 715 days | 35% |
| Tiago & Jessica | 10/10 | 715 days | 35% |
| Baptiste | 9/10 | 746 days | 30% |
| Lambertus Faber | 9/10 | 746 days | 30% |
| Barbara James | 9/10 | 746 days | 30% |
| sandy bufton | 5/10 | 777 days | 21% |
| David v | 9/10 | 777 days | 26% |
| Adrian Harris | 9/10 | 777 days | 26% |
| Viv | 5/10 | 777 days | 21% |
| Steve Roome | 10/10 | 777 days | 26% |
| ryan winter | 10/10 | 777 days | 26% |
| Zoe Hollingsworth | 10/10 | 777 days | 26% |
| Heidi Harting | 10/10 | 807 days | 22% |
| Jan van den Berge | 8/10 | 1052 days | 6% |
| Julia Scholten | 10/10 | 1052 days | 7% |
| Francis Adams | 9/10 | 1052 days | 7% |
| André Grondin | 9/10 | 1052 days | 7% |
| vicki sherouse | 10/10 | 1052 days | 7% |
| Franzi and Marcel | 10/10 | 1052 days | 7% |
| Chris Clemens | 10/10 | 1080 days | 6% |
| Claudia Wehrli | 9/10 | 1111 days | 6% |
| Tony McQuail | 9/10 | 1111 days | 6% |
| Sebastiaan Vincent Drost | 10/10 | 1111 days | 6% |
| Marc | 10/10 | 1111 days | 6% |
| Sara & Philipp | 10/10 | 1111 days | 6% |
| Peter Hjort | 10/10 | 1142 days | 6% |
| Penelope Stewart | 9/10 | 1142 days | 6% |
| Christoffer Nilsson | 10/10 | 1142 days | 6% |
| Tim R | 9/10 | 1142 days | 6% |
| Bradley | 10/10 | 1172 days | 6% |
| Francis | 10/10 | 1172 days | 6% |
| Cristina | 10/10 | 1172 days | 6% |
| Dipesh Patel | 9/10 | 1386 days | 5% |
| Dennis van Wissen | 6/10 | 1404 days | 2% |
| Edwin van Maanen | 10/10 | 1417 days | 5% |
| Graham Pentelow | 9/10 | 1417 days | 5% |
| Annelies Holvoet | 9/10 | 1417 days | 5% |
| Lianne Blonk | 10/10 | 1417 days | 5% |
| Fran and Ben | 9/10 | 1432 days | 3% |
| r stiekema | 9/10 | 1445 days | 5% |
| Michelle Tabone | 10/10 | 1445 days | 5% |
| Richard Nevels | 9/10 | 1445 days | 5% |
| Ada Foks | 10/10 | 1445 days | 5% |
| Kati Behrendt | 8/10 | 1445 days | 5% |
| Alex Victor | 10/10 | 1448 days | 3% |
| Gert Koning | 9/10 | 1476 days | 5% |
| Joyce Nolan | 10/10 | 1476 days | 5% |
| T Geelen | 8/10 | 1496 days | 3% |
| Jolanda van Houwelingen | 8/10 | 1499 days | 5% |
| Bree Shaw | 7/10 | 1503 days | 3% |
| angela dagler | 10/10 | 1537 days | 5% |
| Susan H | 10/10 | 1537 days | 5% |
| Stella Liew | 9/10 | 1537 days | 5% |
| Scott Cullen | 10/10 | 1537 days | 5% |
| Taylor Gunstone | 10/10 | 1537 days | 5% |
| rankersmoo | 10/10 | 1568 days | 5% |
| Fleur Schubert | 8/10 | 1568 days | 5% |
| Adam | 10/10 | 1751 days | 5% |
| Tobi | 5/10 | 1751 days | 2% |
| Rebecca Grant | 9/10 | 1764 days | 3% |
| Brad Dobsky | 5/10 | 1776 days | 2% |
| Sarah Grant | 9/10 | 1782 days | 4% |
| Alex Hamlin | 10/10 | 1782 days | 4% |
| hunter cooper | 10/10 | 1782 days | 4% |
| Kim Cole | 10/10 | 1782 days | 4% |
| mathilde colombie | 10/10 | 1811 days | 4% |
| John Haugen | 9/10 | 1811 days | 4% |
| Jos Engelen | 9/10 | 1811 days | 4% |
| Vanessa Jordan | 10/10 | 1811 days | 4% |
| Lorraine Chapman | 9/10 | 1811 days | 4% |
| Phillip Astein | 10/10 | 1811 days | 4% |
| Ines Manteigas | 10/10 | 1842 days | 4% |
| kevin buckley | 10/10 | 1842 days | 4% |
| Lachlan Russell | 10/10 | 1842 days | 4% |
| Camilla Van de Wiel | 8/10 | 1842 days | 4% |
| Mike Vale | 10/10 | 1842 days | 4% |
| Kevin Bryant | 10/10 | 1842 days | 4% |
| Judith B | 9/10 | 1842 days | 4% |
| Stuart Holloway | 9/10 | 1842 days | 4% |
| Kim Sawyers | 10/10 | 1842 days | 4% |
| Gwen Horne | 10/10 | 1842 days | 4% |
| Valentina Pasinetti | 10/10 | 1842 days | 4% |
| Mike Chomeakwich | 10/10 | 1842 days | 4% |
| Sergey Krupsky | 10/10 | 1873 days | 4% |
| Kristen Davies | 10/10 | 1873 days | 4% |
| Nicola Bloom | 10/10 | 1873 days | 4% |
| Iker Peeters | 10/10 | 1873 days | 3% |
| Tessa Wills | 10/10 | 1903 days | 4% |
| Jana Caines | 10/10 | 1903 days | 4% |
| Brenda - | 10/10 | 1903 days | 4% |
| Emily Michel | 9/10 | 1903 days | 4% |
| Lauren Doherty | 9/10 | 1903 days | 4% |
| josie dixon | 10/10 | 1903 days | 4% |
| peter elliman | 9/10 | 1903 days | 4% |
| Wade M | 9/10 | 1934 days | 4% |
| Georgia Henley | 10/10 | 1934 days | 4% |
| Nick Mclaren | 10/10 | 1934 days | 4% |
| Tom Jones | 10/10 | 1934 days | 4% |
| maureen | 8/10 | 2117 days | 3% |
| Wayne Hoyle | 10/10 | 2148 days | 4% |
| Joni Walters | 9/10 | 2148 days | 4% |
| Antonio Goncalves | 9/10 | 2148 days | 4% |
| A G. | 10/10 | 2176 days | 4% |
| Maaike & JW | 9/10 | 2176 days | 4% |
| Kristina M | 10/10 | 2176 days | 4% |
| Catherine Giles | 8/10 | 2176 days | 3% |
| Briony Hill | 9/10 | 2176 days | 4% |
| C Kidd | 10/10 | 2207 days | 3% |
| PimH | 9/10 | 2207 days | 3% |
| T. Marschall | 10/10 | 2207 days | 3% |
| chris inman | 10/10 | 2207 days | 3% |
| Kri Duffy | 10/10 | 2207 days | 3% |
| Lee Ruff | 10/10 | 2207 days | 3% |
| Kerry Nolte | 10/10 | 2207 days | 3% |
| Paul | 9/10 | 2207 days | 3% |
| Sophie Huybrechts | 10/10 | 2229 days | 2% |
| Sue Mitchell | 9/10 | 2238 days | 3% |
| Ruben van Vlierden | 8/10 | 2238 days | 3% |
| Derek Akerhielm | 9/10 | 2268 days | 3% |
| Alex Alex | 10/10 | 2299 days | 3% |
| Roosje Simon | 10/10 | 2299 days | 3% |
| Henry Kaldenbaugh | 10/10 | 2329 days | 3% |
| mark clixby | 10/10 | 2482 days | 3% |
| Graham Smith | 10/10 | 2482 days | 3% |
| jeanpierre | 10/10 | 2482 days | 3% |
| Claire Jenkins | 10/10 | 2482 days | 3% |
| Jackie Reily | 9/10 | 2513 days | 3% |
| Deb and Pat Radolla | 10/10 | 2541 days | 3% |
| Johan Hereora Hummerhielm | 2/10 | 2541 days | 2% |
| Remco & Annet | 8/10 | 2541 days | 3% |
| Susan Locl | 9/10 | 2541 days | 3% |
| ryan branciforte | 10/10 | 2572 days | 3% |
| Trousdale | 10/10 | 2572 days | 3% |
| linda kerr | 10/10 | 2572 days | 3% |
| Bill Singer | 10/10 | 2572 days | 3% |
| Joan G | 9/10 | 2572 days | 3% |
| Kyle Hansen | 10/10 | 2572 days | 3% |
| M Mackenzie | 9/10 | 2572 days | 3% |
| Duff Schmidt | 10/10 | 2603 days | 2% |
| sid Gupta | 10/10 | 2603 days | 2% |
| Tom Sarginson | 10/10 | 2603 days | 2% |
| Jeremy | 9/10 | 2603 days | 2% |
| Eleanor Doak | 10/10 | 2603 days | 2% |
| Andrew Hagerty | 10/10 | 2633 days | 2% |
| Neelima Nair | 10/10 | 2633 days | 2% |
| Steven W | 10/10 | 2633 days | 2% |
| GJ Curzon | 10/10 | 2633 days | 2% |
| Jane Tarrach | 10/10 | 2633 days | 2% |
| julius munda | 10/10 | 2664 days | 2% |
| Nigel Berjak | 10/10 | 2664 days | 2% |
| Kyle Bauer | 10/10 | 2664 days | 2% |
| Michelle Hamilton | 10/10 | 2664 days | 2% |
| travelgood | 10/10 | 2878 days | 2% |
| Dwharks | 10/10 | 2878 days | 2% |
| Max Bezabor | 10/10 | 2878 days | 2% |
| Karin | 10/10 | 2878 days | 2% |
| Catherine Hall | 10/10 | 2878 days | 2% |
| Laure Berné | 10/10 | 2878 days | 2% |
| Elvin Teo | 10/10 | 2906 days | 2% |
| Clay Rush | 10/10 | 2906 days | 2% |
| Svend Kristensen | 10/10 | 2906 days | 2% |
| Jos de Rooij | 10/10 | 2906 days | 2% |
| Nicole Huxley | 10/10 | 2906 days | 2% |
| Cliff Renfrew | 10/10 | 2906 days | 2% |
| soph | 10/10 | 2937 days | 2% |
| Kali | 10/10 | 2937 days | 2% |
| David | 10/10 | 2937 days | 2% |
| Jonathan | 10/10 | 2937 days | 2% |
| harry12 | 10/10 | 2937 days | 2% |
| Larry K | 10/10 | 2937 days | 2% |
| Martin Thomas | 8/10 | 2960 days | 1% |
| rnicks | 10/10 | 2968 days | 2% |
| Georg Mueller | 9/10 | 2968 days | 2% |
| Annette Nold | 9/10 | 2968 days | 2% |
| Marco Spinelli | 10/10 | 2968 days | 2% |
| PolarBear | 10/10 | 2998 days | 2% |
| Allen Pocock | 10/10 | 2998 days | 2% |
| cfarrpapi | 10/10 | 2998 days | 2% |
| Thomas Hadinger | 10/10 | 2998 days | 2% |
| Jean Cote | 10/10 | 2998 days | 2% |
| Sarah Taylor | 9/10 | 3029 days | 1% |
| TIMSUE | 10/10 | 3059 days | 1% |
| alisonwilliams63 | 10/10 | 3212 days | 1% |
| hobbesz134 | 9/10 | 3212 days | 1% |
| Shain Herbert | 8/10 | 3238 days | 0% |
| GaryandShelley | 9/10 | 3243 days | 1% |
| Carolee Webster | 9/10 | 3252 days | 1% |
| Inge & Erik | 9/10 | 3253 days | 1% |
| tribot | 10/10 | 3272 days | 1% |
| Doudoufrench | 10/10 | 3272 days | 1% |
| replant | 10/10 | 3272 days | 1% |
| arnonshany | 10/10 | 3272 days | 1% |
| sujen | 10/10 | 3303 days | 1% |
| hotspuhtots | 10/10 | 3303 days | 1% |
| phebejim | 9/10 | 3303 days | 1% |
| jstroth | 10/10 | 3303 days | 1% |
| mervyn | 10/10 | 3334 days | 1% |
| MacPerthWA | 10/10 | 3334 days | 1% |
| coachp | 10/10 | 3334 days | 1% |
| LJNicol | 9/10 | 3334 days | 1% |
| Pinkangie1963 | 10/10 | 3334 days | 1% |
| eva_julia | 10/10 | 3334 days | 1% |
| Bidster | 10/10 | 3364 days | 1% |
| Liem | 10/10 | 3364 days | 1% |
| BARRYCOULTON | 10/10 | 3364 days | 1% |
| clearycar | 10/10 | 3364 days | 1% |
| Declan | 10/10 | 3395 days | 1% |
| visser01 | 7/10 | 3395 days | 1% |
| cotus78 | 10/10 | 3395 days | 1% |
| williamb | 10/10 | 3425 days | 0% |
| NigelE | 10/10 | 3456 days | 0% |
| koverton | 10/10 | 3578 days | 0% |
| ttighe | 10/10 | 3578 days | 0% |
| Eddie | 10/10 | 3578 days | 0% |
| Van Vliet | 10/10 | 3596 days | 0% |
| K & J Overton | 9/10 | 3603 days | 0% |
| olivierandceline | 10/10 | 3609 days | 0% |
| Inge | 10/10 | 3609 days | 0% |
| Mark Roelofs | 8/10 | 3628 days | 0% |
| tomsarge | 10/10 | 3668 days | 1% |
| peter_raewyn | 10/10 | 3668 days | 1% |
| tembo_too | 10/10 | 3668 days | 1% |
| Ed Day | 10/10 | 3668 days | 1% |
| doswell | 10/10 | 3668 days | 1% |
| Joanna_Griffiths | 10/10 | 3729 days | 1% |
| david_nash | 10/10 | 3729 days | 1% |
| margrietaad46 | 9/10 | 3729 days | 1% |
| michelleman2011 | 10/10 | 3729 days | 1% |
| minimutley | 10/10 | 3760 days | 1% |
| tigin | 9/10 | 3760 days | 1% |
| Kate Ｐａｉｇｅ ＢＡＩＬＥＹ | 10/10 | 3943 days | 1% |
| bdgenge | 10/10 | 3974 days | 1% |
| Vincente Garrido | 9/10 | 3997 days | 1% |
| Steffi | 10/10 | 4002 days | 1% |
| Papa Rick & Gilly Reilly-Davidson | 10/10 | 4002 days | 1% |
| Magdalena | 9/10 | 4033 days | 1% |
| Fred Findlay | 10/10 | 4094 days | 1% |
| trekkerbabs | 9/10 | 4094 days | 1% |
| hugh peters | 9/10 | 4125 days | 1% |
| Arjan Boomert | 10/10 | 4125 days | 1% |
| erikholland | 10/10 | 4309 days | 1% |
| Thijs | 8/10 | 4324 days | 1% |
| JudithNetherlands | 8/10 | 4324 days | 1% |
| AndynColette Russell | 10/10 | 4337 days | 1% |
| jo_dame | 10/10 | 4344 days | 1% |
| MoakterW | 8/10 | 4352 days | 1% |
| Camilla E | 10/10 | 4364 days | 1% |
| Gaz | 10/10 | 4411 days | 1% |
| Sjaak | 9/10 | 4463 days | 1% |
| Sanmandy | 10/10 | 4474 days | 1% |
| QueenstownRasta | 1/10 | 4523 days | 1% |
| Tom Ben | 10/10 | 4679 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Cruzy Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.08% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 46 days. The Cruzy Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Cruzy Campers experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.02% |
| 198 | -4.04% |
| 199 | -4.06% |
| 200 | -4.08% |
| 201 | -4.10% |
| 202 | -4.12% |
| 203 | -4.15% |
| … | … |
Final Ranking Score
87%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.