Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cruzy Campers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Cruzy Campers

Valid Reviews

260 Valid Reviews

The Cruzy Campers experience has a total of 263 reviews. There are 260 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 260 valid reviews:

Rating Count Percentage
10/10 171
66%
9/10 64
25%
8/10 16
6%
7/10 2
1%
6/10 1
0%
5/10 4
2%
4/10 0
0%
3/10 0
0%
2/10 1
0%
1/10 1
0%

94.50% Average

The raw data average (mean) for all the Cruzy Campers valid reviews is 94.50% and is based on 260 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 260 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 5
23%
9/10 6
27%
8/10 7
32%
7/10 1
5%
6/10 1
5%
5/10 2
9%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.18% Average

The raw data average (mean) for all the Cruzy Campers face-to-face reviews is 83.18% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

94.51%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Kim McArdle 9/10 627 days 100%
Jed Barnett 10/10 627 days 100%
John Rhodes 9/10 627 days 100%
Marta Madrigal 10/10 627 days 100%
Alan Garlick 9/10 658 days 89%
John Graham 10/10 658 days 89%
Regina85 9/10 719 days 69%
Jean Gallagher 10/10 750 days 60%
FABRIGLI Patrick 10/10 992 days 17%
Tiago & Jessica 10/10 992 days 17%
Baptiste 9/10 1023 days 15%
Lambertus Faber 9/10 1023 days 15%
Barbara James 9/10 1023 days 15%
sandy bufton 5/10 1054 days 11%
David v 9/10 1054 days 13%
Adrian Harris 9/10 1054 days 13%
Viv 5/10 1054 days 11%
Steve Roome 10/10 1054 days 13%
ryan winter 10/10 1054 days 13%
Zoe Hollingsworth 10/10 1054 days 13%
Heidi Harting 10/10 1084 days 13%
Jan van den Berge 8/10 1329 days 11%
Julia Scholten 10/10 1329 days 11%
Francis Adams 9/10 1329 days 11%
André Grondin 9/10 1329 days 11%
vicki sherouse 10/10 1329 days 11%
Franzi and Marcel 10/10 1329 days 11%
Chris Clemens 10/10 1357 days 11%
Claudia Wehrli 9/10 1388 days 11%
Tony McQuail 9/10 1388 days 11%
Sebastiaan Vincent Drost 10/10 1388 days 11%
Marc 10/10 1388 days 11%
Sara & Philipp 10/10 1388 days 11%
Peter Hjort 10/10 1419 days 11%
Penelope Stewart 9/10 1419 days 11%
Christoffer Nilsson 10/10 1419 days 11%
Tim R 9/10 1419 days 11%
Bradley 10/10 1449 days 11%
Francis 10/10 1449 days 11%
Cristina 10/10 1449 days 11%
Dipesh Patel 9/10 1663 days 10%
Dennis van Wissen 6/10 1681 days 4%
Edwin van Maanen 10/10 1694 days 10%
Graham Pentelow 9/10 1694 days 10%
Annelies Holvoet 9/10 1694 days 10%
Lianne Blonk 10/10 1694 days 10%
Fran and Ben 9/10 1709 days 6%
r stiekema 9/10 1722 days 9%
Michelle Tabone 10/10 1722 days 9%
Richard Nevels 9/10 1722 days 9%
Ada Foks 10/10 1722 days 9%
Kati Behrendt 8/10 1722 days 9%
Alex Victor 10/10 1725 days 6%
Gert Koning 9/10 1753 days 9%
Joyce Nolan 10/10 1753 days 9%
T Geelen 8/10 1773 days 5%
Jolanda van Houwelingen 8/10 1776 days 9%
Bree Shaw 7/10 1780 days 5%
angela dagler 10/10 1814 days 9%
Susan H 10/10 1814 days 9%
Stella Liew 9/10 1814 days 9%
Scott Cullen 10/10 1814 days 9%
Taylor Gunstone 10/10 1814 days 9%
rankersmoo 10/10 1845 days 9%
Fleur Schubert 8/10 1845 days 8%
Adam 10/10 2028 days 8%
Tobi 5/10 2028 days 3%
Rebecca Grant 9/10 2041 days 5%
Brad Dobsky 5/10 2053 days 3%
Sarah Grant 9/10 2059 days 8%
Alex Hamlin 10/10 2059 days 8%
hunter cooper 10/10 2059 days 8%
Kim Cole 10/10 2059 days 8%
mathilde colombie 10/10 2088 days 8%
John Haugen 9/10 2088 days 8%
Jos Engelen 9/10 2088 days 8%
Vanessa Jordan 10/10 2088 days 8%
Lorraine Chapman 9/10 2088 days 8%
Phillip Astein 10/10 2088 days 8%
Ines Manteigas 10/10 2119 days 8%
kevin buckley 10/10 2119 days 8%
Lachlan Russell 10/10 2119 days 8%
Camilla Van de Wiel 8/10 2119 days 7%
Mike Vale 10/10 2119 days 8%
Kevin Bryant 10/10 2119 days 8%
Judith B 9/10 2119 days 8%
Stuart Holloway 9/10 2119 days 8%
Kim Sawyers 10/10 2119 days 8%
Gwen Horne 10/10 2119 days 8%
Valentina Pasinetti 10/10 2119 days 8%
Mike Chomeakwich 10/10 2119 days 8%
Sergey Krupsky 10/10 2150 days 7%
Kristen Davies 10/10 2150 days 7%
Nicola Bloom 10/10 2150 days 7%
Iker Peeters 10/10 2150 days 4%
Tessa Wills 10/10 2180 days 7%
Jana Caines 10/10 2180 days 7%
Brenda - 10/10 2180 days 7%
Emily Michel 9/10 2180 days 7%
Lauren Doherty 9/10 2180 days 7%
josie dixon 10/10 2180 days 7%
peter elliman 9/10 2180 days 7%
Wade M 9/10 2211 days 7%
Georgia Henley 10/10 2211 days 7%
Nick Mclaren 10/10 2211 days 7%
Tom Jones 10/10 2211 days 7%
maureen 8/10 2394 days 6%
Wayne Hoyle 10/10 2425 days 6%
Joni Walters 9/10 2425 days 6%
Antonio Goncalves 9/10 2425 days 6%
A G. 10/10 2453 days 6%
Maaike & JW 9/10 2453 days 6%
Kristina M 10/10 2453 days 6%
Catherine Giles 8/10 2453 days 6%
Briony Hill 9/10 2453 days 6%
C Kidd 10/10 2484 days 6%
PimH 9/10 2484 days 6%
T. Marschall 10/10 2484 days 6%
chris inman 10/10 2484 days 6%
Kri Duffy 10/10 2484 days 6%
Lee Ruff 10/10 2484 days 6%
Kerry Nolte 10/10 2484 days 6%
Paul 9/10 2484 days 6%
Sophie Huybrechts 10/10 2506 days 3%
Sue Mitchell 9/10 2515 days 6%
Ruben van Vlierden 8/10 2515 days 5%
Derek Akerhielm 9/10 2545 days 5%
Alex Alex 10/10 2576 days 5%
Roosje Simon 10/10 2576 days 5%
Henry Kaldenbaugh 10/10 2606 days 5%
mark clixby 10/10 2759 days 4%
Graham Smith 10/10 2759 days 4%
jeanpierre 10/10 2759 days 4%
Claire Jenkins 10/10 2759 days 4%
Jackie Reily 9/10 2790 days 4%
Deb and Pat Radolla 10/10 2818 days 4%
Johan Hereora Hummerhielm 2/10 2818 days 3%
Remco & Annet 8/10 2818 days 4%
Susan Locl 9/10 2818 days 4%
ryan branciforte 10/10 2849 days 4%
Trousdale 10/10 2849 days 4%
linda kerr 10/10 2849 days 4%
Bill Singer 10/10 2849 days 4%
Joan G 9/10 2849 days 4%
Kyle Hansen 10/10 2849 days 4%
M Mackenzie 9/10 2849 days 4%
Duff Schmidt 10/10 2880 days 4%
sid Gupta 10/10 2880 days 4%
Tom Sarginson 10/10 2880 days 4%
Jeremy 9/10 2880 days 4%
Eleanor Doak 10/10 2880 days 4%
Andrew Hagerty 10/10 2910 days 4%
Neelima Nair 10/10 2910 days 4%
Steven W 10/10 2910 days 4%
GJ Curzon 10/10 2910 days 4%
Jane Tarrach 10/10 2910 days 4%
julius munda 10/10 2941 days 3%
Nigel Berjak 10/10 2941 days 3%
Kyle Bauer 10/10 2941 days 3%
Michelle Hamilton 10/10 2941 days 3%
travelgood 10/10 3155 days 2%
Dwharks 10/10 3155 days 2%
Max Bezabor 10/10 3155 days 2%
Karin 10/10 3155 days 2%
Catherine Hall 10/10 3155 days 2%
Laure Berné 10/10 3155 days 2%
Elvin Teo 10/10 3183 days 2%
Clay Rush 10/10 3183 days 2%
Svend Kristensen 10/10 3183 days 2%
Jos de Rooij 10/10 3183 days 2%
Nicole Huxley 10/10 3183 days 2%
Cliff Renfrew 10/10 3183 days 2%
soph 10/10 3214 days 2%
Kali 10/10 3214 days 2%
David 10/10 3214 days 2%
Jonathan 10/10 3214 days 2%
harry12 10/10 3214 days 2%
Larry K 10/10 3214 days 2%
Martin Thomas 8/10 3237 days 1%
rnicks 10/10 3245 days 2%
Georg Mueller 9/10 3245 days 2%
Annette Nold 9/10 3245 days 2%
Marco Spinelli 10/10 3245 days 2%
PolarBear 10/10 3275 days 2%
Allen Pocock 10/10 3275 days 2%
cfarrpapi 10/10 3275 days 2%
Thomas Hadinger 10/10 3275 days 2%
Jean Cote 10/10 3275 days 2%
Sarah Taylor 9/10 3306 days 2%
TIMSUE 10/10 3336 days 2%
alisonwilliams63 10/10 3489 days 1%
hobbesz134 9/10 3489 days 1%
Shain Herbert 8/10 3515 days 0%
GaryandShelley 9/10 3520 days 1%
Carolee Webster 9/10 3529 days 0%
Inge & Erik 9/10 3530 days 0%
tribot 10/10 3549 days 0%
Doudoufrench 10/10 3549 days 0%
replant 10/10 3549 days 0%
arnonshany 10/10 3549 days 0%
sujen 10/10 3580 days 0%
hotspuhtots 10/10 3580 days 0%
phebejim 9/10 3580 days 0%
jstroth 10/10 3580 days 0%
mervyn 10/10 3611 days 0%
MacPerthWA 10/10 3611 days 0%
coachp 10/10 3611 days 0%
LJNicol 9/10 3611 days 0%
Pinkangie1963 10/10 3611 days 0%
eva_julia 10/10 3611 days 0%
Bidster 10/10 3641 days 0%
Liem 10/10 3641 days 0%
BARRYCOULTON 10/10 3641 days 0%
clearycar 10/10 3641 days 0%
Declan 10/10 3672 days 2%
visser01 7/10 3672 days 2%
cotus78 10/10 3672 days 2%
williamb 10/10 3702 days 2%
NigelE 10/10 3733 days 2%
koverton 10/10 3855 days 2%
ttighe 10/10 3855 days 2%
Eddie 10/10 3855 days 2%
Van Vliet 10/10 3873 days 1%
K & J Overton 9/10 3880 days 1%
olivierandceline 10/10 3886 days 2%
Inge 10/10 3886 days 2%
Mark Roelofs 8/10 3905 days 1%
tomsarge 10/10 3945 days 2%
peter_raewyn 10/10 3945 days 2%
tembo_too 10/10 3945 days 2%
Ed Day 10/10 3945 days 2%
doswell 10/10 3945 days 2%
Joanna_Griffiths 10/10 4006 days 2%
david_nash 10/10 4006 days 2%
margrietaad46 9/10 4006 days 2%
michelleman2011 10/10 4006 days 2%
minimutley 10/10 4037 days 2%
tigin 9/10 4037 days 2%
Kate Paige  BAILEY 10/10 4220 days 2%
bdgenge 10/10 4251 days 2%
Vincente Garrido 9/10 4274 days 1%
Steffi 10/10 4279 days 2%
Papa Rick & Gilly Reilly-Davidson 10/10 4279 days 2%
Magdalena 9/10 4310 days 2%
Fred Findlay 10/10 4371 days 2%
trekkerbabs 9/10 4371 days 2%
hugh peters 9/10 4402 days 2%
Arjan Boomert 10/10 4402 days 2%
erikholland 10/10 4586 days 2%
Thijs 8/10 4601 days 1%
JudithNetherlands 8/10 4601 days 1%
AndynColette Russell 10/10 4614 days 2%
jo_dame 10/10 4621 days 2%
MoakterW 8/10 4629 days 1%
Camilla E 10/10 4641 days 2%
Gaz 10/10 4688 days 2%
Sjaak 9/10 4740 days 2%
Sanmandy 10/10 4751 days 2%
QueenstownRasta 1/10 4800 days 2%
Tom Ben 10/10 4956 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Cruzy Campers experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.66% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 57 days. The Cruzy Campers experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Cruzy Campers experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.60%
198 -3.62%
199 -3.64%
200 -3.66%
201 -3.68%
202 -3.70%
203 -3.71%

Final Ranking Score

88%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.