Chris el capitan
South Island ▷ Wanaka Region ▷ Wanaka Township ▷
1.5/5
Tempting to stay because situated right on lake side but facilities not good.
North Island ▷ Auckland Region ▷ Auckland ▷
3.5/5
Too rushed at pick-up.
We had to steer check of inventory, rather than maui (as it should of been) several important items were missing. Our van battery has been a problem; responded well when we called for help.
Hi Chris el Capitan
We were sorry to read that you felt the pick up of your motorhome was rushed and that some items were had been overlooked. While we are unable to locate the details of your booking from the information provided, we would welcome the opportunity to further discuss your holiday and to ensure that the right department are getting this feedback. We can be contacted at customercare@thlonline.com. It was great to read that you found our on road team to be helpful with your battery issue and we hope that you have many fond memories of your travels.
Kind regards
The Customer Care Team - Maui Motorhomes
South Island ▷ Wanaka Region ▷ Wanaka Township ▷
5.0/5
Fantastic walk through open country & beech forests to Rob Roy Glacier viewing point a must!
**Road to Raspberry Creek difficult - shaken to death!!
South Island ▷ Wanaka Region ▷ Wanaka Township ▷
5.0/5
Great welcome -very good facilitation - spotless.
Combination of kitchen with lounge works brilliantly. Complimentary spa facilities.
South Island ▷ West Coast ▷ Westport ▷
2.5/5
Disappointing considering this is a top 10 site - needs a make over.
Lounge looked like student digs.
South Island ▷ West Coast ▷ Cron street ▷
3.5/5
Helicopter pilot professional.
Booking process at base too mechanical, as was pre-flight briefing. Everything seemed rushed which spoiled the thrill of the event.
South Island ▷ Fiordland ▷ Doubtful Sound ▷
4.5/5
Excellent execution of tours to Doubtful Sounds & Milford Sounds.
Regrettably, advice on coach pick-up times was incorrect - company made a welcome compensation offer of free lunch