Hi Lloyd,

Thank you for your review. We are sorry to hear you experienced problems with your van. Hopefully you were able to get in touch with our customer service team on our 24hr roadside assistance during your trip.

It is our policy to inspect all vehicles prior to collection. We do conduct a vehicle show through on pick-up with all clients which involves demonstrating awning use. We hope that you did enjoy your trip around New Zealand, and if we can help in any way please email info@apollocamper.com with your booking details.

Kind regards,

Apollo Customer Service Team