Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Stuart Landsborough's Puzzling World Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
137 Valid Reviews
The Stuart Landsborough's Puzzling World Wanaka experience has a total of 137 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 137 valid reviews:
The raw data average (mean) for all the Stuart Landsborough's Puzzling World Wanaka valid reviews is 83.14% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
105 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 137 valid reviews, the experience has 105 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 105 face-to-face reviews:
The raw data average (mean) for all the Stuart Landsborough's Puzzling World Wanaka face-to-face reviews is 83.05% and is based on 105 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Jaroslav Kacmar||10/10||949 days||8.38||9%|
|Leesa Teuber||7/10||979 days||6.49||7%|
|Corbin Hure||8/10||1017 days||5.67||6%|
|Daphne Andrey||9/10||1033 days||5.61||6%|
|Ramon Corbett||9/10||1050 days||5.32||6%|
|Brent Johnson||8/10||1057 days||4.97||5%|
|Claudia Klinge||9/10||1065 days||5.14||6%|
|Dita Vasquez||8/10||1084 days||4.77||5%|
|Michelle O'Regan||8/10||1275 days||4.46||5%|
|Clotilde Jean||8/10||1286 days||4.44||5%|
|Michael Busching||9/10||1289 days||4.67||5%|
|Jenny Young||10/10||1290 days||4.67||5%|
|Jael Disanto||8/10||1290 days||4.43||5%|
|Nico Neubauer||10/10||1291 days||4.66||5%|
|Angharad Lloyd||8/10||1313 days||4.4||5%|
|Ben and Pauline||7/10||1313 days||4.21||5%|
|Laurent Petit||10/10||1325 days||4.61||5%|
|Wil Goes||8/10||1326 days||4.37||5%|
|Lea Watterson||8/10||1334 days||4.36||5%|
|Anais Touri||7/10||1349 days||4.15||5%|
|Anna Grafenstein||8/10||1997 days||3.28||4%|
|Tina Hilbich||9/10||2014 days||3.43||4%|
|Simeon W||9/10||2014 days||3.43||4%|
|Mirjam Betschart||8/10||2046 days||3.2||4%|
|Felix Brettner||9/10||2051 days||3.36||4%|
|Magdalene Zech||8/10||2081 days||3.15||3%|
|Marco Newald||9/10||2081 days||3.31||4%|
|Anne and Steve Bartlett||10/10||2083 days||3.31||4%|
|hendrik king||7/10||2305 days||2.66||3%|
|Sven Woelk||8/10||2361 days||2.69||3%|
|Annika Schmidt||7/10||2371 days||2.56||3%|
|Patrick Stoeit||7/10||2371 days||2.56||3%|
|Kevin Desjandino||8/10||2474 days||2.51||3%|
|Armin Boehmer||8/10||2757 days||2.05||2%|
|Sabine & Stefan||10/10||2775 days||2.12||2%|
|Aoife Lillis||8/10||2779 days||2.01||2%|
|J Bliss||8/10||2853 days||1.89||2%|
|Jo Delbrugge||7/10||2857 days||1.8||2%|
|Wendy Ashmore||8/10||2869 days||1.86||2%|
|Sean Brownell||7/10||3097 days||1.43||2%|
|Hadas and Amichay Guter||4/10||3113 days||1.22||1%|
|Tina Madsen||8/10||3114 days||1.47||2%|
|Michaela Strohmarer||10/10||3120 days||1.53||2%|
|Andrew Hammond||8/10||3279 days||1.2||1%|
|Mary Van||9/10||3309 days||1.21||1%|
|Martina Pankova||9/10||3468 days||0.94||1%|
|Thirza & Roeland||8/10||3500 days||0.84||1%|
|Ben Miklozek||8/10||3521 days||0.8||1%|
|Marianne Lovdal||9/10||3521 days||0.85||1%|
|Dale W||7/10||3530 days||0.76||1%|
|Mark Tolson||10/10||3585 days||0.74||1%|
|Stephanie Steiner||9/10||3587 days||0.73||1%|
|Andrea and Craig Swinson||6/10||3607 days||0.58||1%|
|Sarah Smith||10/10||3609 days||0.7||1%|
|Michael Walsall||9/10||3837 days||0.3||0%|
|Sarah Bridge||10/10||3847 days||0.29||0%|
|Mark Coffey||9/10||3978 days||0.06||0%|
|Eon Alers||7/10||4217 days||0.0||0%|
|Chantell Merne||10/10||4217 days||0.0||0%|
|Jurg Meister||10/10||4227 days||0.0||0%|
|Ondrej Kacena||8/10||4238 days||0.0||0%|
|Vicky Elliott||8/10||4238 days||0.0||0%|
|Sierze Oosterhuis||9/10||4238 days||0.0||0%|
|Gabriel Faber||9/10||4302 days||0.0||0%|
|Hanna Tidebrant||10/10||4394 days||0.0||0%|
|Rolf Kruger||9/10||4605 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Stuart Landsborough's Puzzling World Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Stuart Landsborough's Puzzling World Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Stuart Landsborough's Puzzling World Wanaka experience has been adjusted for 199 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.