Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Stuart Landsborough's Puzzling World Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
137 Valid Reviews
The Stuart Landsborough's Puzzling World Wanaka experience has a total of 137 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 137 valid reviews:
The raw data average (mean) for all the Stuart Landsborough's Puzzling World Wanaka valid reviews is 83.14% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
105 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 137 valid reviews, the experience has 105 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 105 face-to-face reviews:
The raw data average (mean) for all the Stuart Landsborough's Puzzling World Wanaka face-to-face reviews is 83.05% and is based on 105 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Jaroslav Kacmar||10/10||1750 days||66%|
|Leesa Teuber||7/10||1780 days||59%|
|Corbin Hure||8/10||1818 days||60%|
|Daphne Andrey||9/10||1834 days||63%|
|Ramon Corbett||9/10||1851 days||62%|
|Brent Johnson||8/10||1858 days||59%|
|Claudia Klinge||9/10||1866 days||62%|
|Dita Vasquez||8/10||1885 days||58%|
|Michelle O'Regan||8/10||2076 days||52%|
|Clotilde Jean||8/10||2087 days||51%|
|Michael Busching||9/10||2090 days||54%|
|Jenny Young||10/10||2091 days||54%|
|Jael Disanto||8/10||2091 days||51%|
|Nico Neubauer||10/10||2092 days||54%|
|Angharad Lloyd||8/10||2114 days||50%|
|Ben and Pauline||7/10||2114 days||48%|
|Laurent Petit||10/10||2126 days||53%|
|Wil Goes||8/10||2127 days||50%|
|Lea Watterson||8/10||2135 days||50%|
|Anais Touri||7/10||2150 days||47%|
|Anna Grafenstein||8/10||2798 days||27%|
|Tina Hilbich||9/10||2815 days||28%|
|Simeon W||9/10||2815 days||28%|
|Mirjam Betschart||8/10||2847 days||25%|
|Felix Brettner||9/10||2852 days||27%|
|Magdalene Zech||8/10||2882 days||24%|
|Marco Newald||9/10||2882 days||25%|
|Anne and Steve Bartlett||10/10||2884 days||25%|
|hendrik king||7/10||3106 days||16%|
|Sven Woelk||8/10||3162 days||15%|
|Annika Schmidt||7/10||3172 days||14%|
|Patrick Stoeit||7/10||3172 days||14%|
|Kevin Desjandino||8/10||3275 days||11%|
|Armin Boehmer||8/10||3558 days||1%|
|Sabine & Stefan||10/10||3576 days||1%|
|Aoife Lillis||8/10||3580 days||0%|
|J Bliss||8/10||3654 days||15%|
|Jo Delbrugge||7/10||3658 days||15%|
|Wendy Ashmore||8/10||3670 days||15%|
|Sean Brownell||7/10||3898 days||15%|
|Hadas and Amichay Guter||4/10||3914 days||12%|
|Tina Madsen||8/10||3915 days||15%|
|Michaela Strohmarer||10/10||3921 days||16%|
|Andrew Hammond||8/10||4080 days||15%|
|Mary Van||9/10||4110 days||16%|
|Martina Pankova||9/10||4269 days||16%|
|Thirza & Roeland||8/10||4301 days||15%|
|Ben Miklozek||8/10||4322 days||15%|
|Marianne Lovdal||9/10||4322 days||16%|
|Dale W||7/10||4331 days||15%|
|Mark Tolson||10/10||4386 days||16%|
|Stephanie Steiner||9/10||4388 days||16%|
|Andrea and Craig Swinson||6/10||4408 days||13%|
|Sarah Smith||10/10||4410 days||16%|
|Michael Walsall||9/10||4637 days||16%|
|Sarah Bridge||10/10||4648 days||16%|
|Mark Coffey||9/10||4779 days||16%|
|Eon Alers||7/10||5018 days||15%|
|Chantell Merne||10/10||5018 days||16%|
|Jurg Meister||10/10||5028 days||16%|
|Ondrej Kacena||8/10||5039 days||15%|
|Vicky Elliott||8/10||5039 days||15%|
|Sierze Oosterhuis||9/10||5039 days||16%|
|Gabriel Faber||9/10||5103 days||16%|
|Hanna Tidebrant||10/10||5195 days||16%|
|Rolf Kruger||9/10||5406 days||16%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Stuart Landsborough's Puzzling World Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Stuart Landsborough's Puzzling World Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Stuart Landsborough's Puzzling World Wanaka experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.