Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Stuart Landsborough's Puzzling World Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
137 Valid Reviews
The Stuart Landsborough's Puzzling World Wanaka experience has a total of 137 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 137 valid reviews:
The raw data average (mean) for all the Stuart Landsborough's Puzzling World Wanaka valid reviews is 83.14% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
105 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 137 valid reviews, the experience has 105 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 105 face-to-face reviews:
The raw data average (mean) for all the Stuart Landsborough's Puzzling World Wanaka face-to-face reviews is 83.05% and is based on 105 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Jaroslav Kacmar||10/10||1351 days||4.5||12%|
|Leesa Teuber||7/10||1381 days||4.04||11%|
|Corbin Hure||8/10||1419 days||4.15||11%|
|Daphne Andrey||9/10||1435 days||4.33||11%|
|Ramon Corbett||9/10||1452 days||4.3||11%|
|Brent Johnson||8/10||1459 days||4.07||11%|
|Claudia Klinge||9/10||1467 days||4.27||11%|
|Dita Vasquez||8/10||1486 days||4.02||10%|
|Michelle O'Regan||8/10||1677 days||3.67||10%|
|Clotilde Jean||8/10||1688 days||3.65||10%|
|Michael Busching||9/10||1691 days||3.83||10%|
|Jenny Young||10/10||1692 days||3.83||10%|
|Jael Disanto||8/10||1692 days||3.64||9%|
|Nico Neubauer||10/10||1693 days||3.83||10%|
|Angharad Lloyd||8/10||1715 days||3.6||9%|
|Ben and Pauline||7/10||1715 days||3.45||9%|
|Laurent Petit||10/10||1727 days||3.76||10%|
|Wil Goes||8/10||1728 days||3.57||9%|
|Lea Watterson||8/10||1736 days||3.56||9%|
|Anais Touri||7/10||1751 days||3.38||9%|
|Anna Grafenstein||8/10||2399 days||2.33||6%|
|Tina Hilbich||9/10||2416 days||2.41||6%|
|Simeon W||9/10||2416 days||2.41||6%|
|Mirjam Betschart||8/10||2448 days||2.23||6%|
|Felix Brettner||9/10||2453 days||2.34||6%|
|Magdalene Zech||8/10||2483 days||2.17||6%|
|Marco Newald||9/10||2483 days||2.28||6%|
|Anne and Steve Bartlett||10/10||2485 days||2.28||6%|
|hendrik king||7/10||2707 days||1.68||4%|
|Sven Woelk||8/10||2763 days||1.65||4%|
|Annika Schmidt||7/10||2773 days||1.56||4%|
|Patrick Stoeit||7/10||2773 days||1.56||4%|
|Kevin Desjandino||8/10||2876 days||1.44||4%|
|Armin Boehmer||8/10||3159 days||0.91||2%|
|Sabine & Stefan||10/10||3177 days||0.93||2%|
|Aoife Lillis||8/10||3181 days||0.87||2%|
|J Bliss||8/10||3255 days||0.73||2%|
|Jo Delbrugge||7/10||3259 days||0.7||2%|
|Wendy Ashmore||8/10||3271 days||0.7||2%|
|Sean Brownell||7/10||3499 days||0.27||1%|
|Hadas and Amichay Guter||4/10||3515 days||0.21||1%|
|Tina Madsen||8/10||3516 days||0.25||1%|
|Michaela Strohmarer||10/10||3522 days||0.25||1%|
|Andrew Hammond||8/10||3681 days||0.0||0%|
|Mary Van||9/10||3711 days||0.0||0%|
|Martina Pankova||9/10||3870 days||0.0||0%|
|Thirza & Roeland||8/10||3902 days||0.0||0%|
|Ben Miklozek||8/10||3923 days||0.0||0%|
|Marianne Lovdal||9/10||3923 days||0.0||0%|
|Dale W||7/10||3932 days||0.0||0%|
|Mark Tolson||10/10||3987 days||0.0||0%|
|Stephanie Steiner||9/10||3989 days||0.0||0%|
|Andrea and Craig Swinson||6/10||4009 days||0.0||0%|
|Sarah Smith||10/10||4011 days||0.0||0%|
|Michael Walsall||9/10||4239 days||0.0||0%|
|Sarah Bridge||10/10||4249 days||0.0||0%|
|Mark Coffey||9/10||4380 days||0.0||0%|
|Eon Alers||7/10||4619 days||0.0||0%|
|Chantell Merne||10/10||4619 days||0.0||0%|
|Jurg Meister||10/10||4629 days||0.0||0%|
|Ondrej Kacena||8/10||4640 days||0.0||0%|
|Vicky Elliott||8/10||4640 days||0.0||0%|
|Sierze Oosterhuis||9/10||4640 days||0.0||0%|
|Gabriel Faber||9/10||4704 days||0.0||0%|
|Hanna Tidebrant||10/10||4796 days||0.0||0%|
|Rolf Kruger||9/10||5007 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Stuart Landsborough's Puzzling World Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 51 days. However the Stuart Landsborough's Puzzling World Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Stuart Landsborough's Puzzling World Wanaka experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.