Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Stuart Landsborough's Puzzling World Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
137 Valid Reviews
The Stuart Landsborough's Puzzling World Wanaka experience has a total of 137 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 137 valid reviews:
The raw data average (mean) for all the Stuart Landsborough's Puzzling World Wanaka valid reviews is 83.14% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
105 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 137 valid reviews, the experience has 105 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 105 face-to-face reviews:
The raw data average (mean) for all the Stuart Landsborough's Puzzling World Wanaka face-to-face reviews is 83.05% and is based on 105 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Jaroslav Kacmar||10/10||1265 days||4.67||9%|
|Leesa Teuber||7/10||1295 days||4.19||8%|
|Corbin Hure||8/10||1333 days||4.31||8%|
|Daphne Andrey||9/10||1349 days||4.5||9%|
|Ramon Corbett||9/10||1366 days||4.47||9%|
|Brent Johnson||8/10||1373 days||4.23||8%|
|Claudia Klinge||9/10||1381 days||4.44||9%|
|Dita Vasquez||8/10||1400 days||4.18||8%|
|Michelle O'Regan||8/10||1591 days||3.83||7%|
|Clotilde Jean||8/10||1602 days||3.81||7%|
|Michael Busching||9/10||1605 days||4.0||8%|
|Jenny Young||10/10||1606 days||4.0||8%|
|Jael Disanto||8/10||1606 days||3.8||7%|
|Nico Neubauer||10/10||1607 days||4.0||8%|
|Angharad Lloyd||8/10||1629 days||3.76||7%|
|Ben and Pauline||7/10||1629 days||3.6||7%|
|Laurent Petit||10/10||1641 days||3.93||8%|
|Wil Goes||8/10||1642 days||3.73||7%|
|Lea Watterson||8/10||1650 days||3.72||7%|
|Anais Touri||7/10||1665 days||3.53||7%|
|Anna Grafenstein||8/10||2313 days||2.49||5%|
|Tina Hilbich||9/10||2330 days||2.58||5%|
|Simeon W||9/10||2330 days||2.58||5%|
|Mirjam Betschart||8/10||2362 days||2.39||5%|
|Felix Brettner||9/10||2367 days||2.51||5%|
|Magdalene Zech||8/10||2397 days||2.33||4%|
|Marco Newald||9/10||2397 days||2.45||5%|
|Anne and Steve Bartlett||10/10||2399 days||2.45||5%|
|hendrik king||7/10||2621 days||1.83||4%|
|Sven Woelk||8/10||2677 days||1.81||3%|
|Annika Schmidt||7/10||2687 days||1.71||3%|
|Patrick Stoeit||7/10||2687 days||1.71||3%|
|Kevin Desjandino||8/10||2790 days||1.6||3%|
|Armin Boehmer||8/10||3073 days||1.07||2%|
|Sabine & Stefan||10/10||3091 days||1.09||2%|
|Aoife Lillis||8/10||3095 days||1.03||2%|
|J Bliss||8/10||3169 days||0.89||2%|
|Jo Delbrugge||7/10||3173 days||0.85||2%|
|Wendy Ashmore||8/10||3185 days||0.86||2%|
|Sean Brownell||7/10||3413 days||0.42||1%|
|Hadas and Amichay Guter||4/10||3429 days||0.34||1%|
|Tina Madsen||8/10||3430 days||0.41||1%|
|Michaela Strohmarer||10/10||3436 days||0.42||1%|
|Andrew Hammond||8/10||3595 days||0.1||0%|
|Mary Van||9/10||3625 days||0.05||0%|
|Martina Pankova||9/10||3784 days||0.0||0%|
|Thirza & Roeland||8/10||3816 days||0.0||0%|
|Ben Miklozek||8/10||3837 days||0.0||0%|
|Marianne Lovdal||9/10||3837 days||0.0||0%|
|Dale W||7/10||3846 days||0.0||0%|
|Mark Tolson||10/10||3901 days||0.0||0%|
|Stephanie Steiner||9/10||3903 days||0.0||0%|
|Andrea and Craig Swinson||6/10||3923 days||0.0||0%|
|Sarah Smith||10/10||3925 days||0.0||0%|
|Michael Walsall||9/10||4152 days||0.0||0%|
|Sarah Bridge||10/10||4163 days||0.0||0%|
|Mark Coffey||9/10||4294 days||0.0||0%|
|Eon Alers||7/10||4533 days||0.0||0%|
|Chantell Merne||10/10||4533 days||0.0||0%|
|Jurg Meister||10/10||4543 days||0.0||0%|
|Ondrej Kacena||8/10||4554 days||0.0||0%|
|Vicky Elliott||8/10||4554 days||0.0||0%|
|Sierze Oosterhuis||9/10||4554 days||0.0||0%|
|Gabriel Faber||9/10||4618 days||0.0||0%|
|Hanna Tidebrant||10/10||4710 days||0.0||0%|
|Rolf Kruger||9/10||4921 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Stuart Landsborough's Puzzling World Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 121 days. However the Stuart Landsborough's Puzzling World Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Stuart Landsborough's Puzzling World Wanaka experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.