G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Taupo.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Skydive Taupo
Valid Reviews
147 Valid Reviews
The Skydive Taupo experience has a total of 147 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 147 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 92 |
|
63% |
| 9/10 | 28 |
|
19% |
| 8/10 | 15 |
|
10% |
| 7/10 | 10 |
|
7% |
| 6/10 | 2 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.47% Average
The raw data average (mean) for all the Skydive Taupo valid reviews is 93.47% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
120 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 147 valid reviews, the experience has 120 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 120 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
57% |
| 9/10 | 25 |
|
21% |
| 8/10 | 15 |
|
13% |
| 7/10 | 10 |
|
8% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.25% Average
The raw data average (mean) for all the Skydive Taupo face-to-face reviews is 92.25% and is based on 120 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alex Victor | 9/10 | 3363 days | 99% |
| Eric | 10/10 | 3368 days | 100% |
| Simon Briens | 10/10 | 3373 days | 99% |
| Theerada Wongkaew | 8/10 | 3401 days | 94% |
| Janina | 8/10 | 3433 days | 91% |
| Maria Korte | 10/10 | 3458 days | 91% |
| gnkwvefvjpewyiiu | 10/10 | 3668 days | 68% |
| Marie Bocquier | 9/10 | 3685 days | 66% |
| Ruby Reynolds | 9/10 | 3692 days | 65% |
| Sascha Daub | 10/10 | 3727 days | 62% |
| Franziska and Sabine | 8/10 | 3739 days | 60% |
| Chloe | 9/10 | 3754 days | 59% |
| Justin Kechanski | 10/10 | 3772 days | 58% |
| Laurence | 8/10 | 4050 days | 28% |
| Matthias Bohmert | 9/10 | 4089 days | 24% |
| Anne Hempelt | 10/10 | 4154 days | 17% |
| Lukas, Anne and Malte | 7/10 | 4154 days | 16% |
| Lea Darotchetche | 9/10 | 4318 days | 0% |
| Florian Klein | 10/10 | 4380 days | 47% |
| Sarah Beyeler | 10/10 | 4427 days | 47% |
| Kim Lavener | 10/10 | 4427 days | 47% |
| Isabelle Bohle | 9/10 | 4438 days | 47% |
| Felix Brettner | 10/10 | 4447 days | 47% |
| Arnaud Memay | 9/10 | 4480 days | 47% |
| Evian Bolz | 10/10 | 4485 days | 47% |
| Chen Levin | 10/10 | 4485 days | 47% |
| Carina Huhmann | 9/10 | 4492 days | 47% |
| zhang yang | 10/10 | 4518 days | 47% |
| Sarah Horn | 10/10 | 4781 days | 47% |
| Sebastian | 8/10 | 4797 days | 46% |
| Anna Niesl | 10/10 | 4799 days | 47% |
| Jonas Schelbert | 10/10 | 4801 days | 47% |
| Tessa Sinnema | 9/10 | 4852 days | 47% |
| Tourist101 | 9/10 | 4944 days | 47% |
| pollyg | 10/10 | 5005 days | 47% |
| Isabel Winkow | 8/10 | 5151 days | 46% |
| nathan_carr | 10/10 | 5340 days | 47% |
| tessrie | 10/10 | 5402 days | 47% |
| blayzeuk | 10/10 | 5463 days | 47% |
| Robin van der Linden | 10/10 | 5475 days | 47% |
| Alice Bastiman | 10/10 | 5501 days | 47% |
| Gema | 10/10 | 5507 days | 47% |
| Claire Colquhoun | 10/10 | 5511 days | 47% |
| amritdhingra | 10/10 | 5524 days | 47% |
| Pieter & Annelies | 9/10 | 5526 days | 47% |
| Nick Roberts | 9/10 | 5527 days | 47% |
| Steff | 8/10 | 5544 days | 46% |
| Ainoa Salazar Lozano | 10/10 | 5545 days | 47% |
| Fabi & Sabi | 10/10 | 5547 days | 47% |
| Katherine Bernsdorf | 7/10 | 5548 days | 44% |
| kimfeaster | 10/10 | 5552 days | 47% |
| JasonCainNZ | 10/10 | 5583 days | 47% |
| Andreaperera | 10/10 | 5644 days | 47% |
| robjohn | 10/10 | 5644 days | 47% |
| katiec82 | 10/10 | 5736 days | 47% |
| kimi | 10/10 | 5767 days | 47% |
| dktnzl | 10/10 | 5797 days | 47% |
| Jen1804 | 10/10 | 5833 days | 47% |
| marisraneth | 10/10 | 5858 days | 47% |
| Hans & Huxi | 7/10 | 5897 days | 44% |
| Mieke Knoops | 10/10 | 5899 days | 47% |
| Mathias Skov | 9/10 | 5903 days | 47% |
| Jens van Evp | 7/10 | 5913 days | 44% |
| Max Van der Zalm | 7/10 | 5913 days | 44% |
| maxxx | 10/10 | 5917 days | 47% |
| Chris Leach | 9/10 | 5986 days | 47% |
| Martin | 10/10 | 5989 days | 47% |
| Thomas Willi | 10/10 | 5989 days | 47% |
| Bettina illmann | 10/10 | 6005 days | 47% |
| jimmy33 | 10/10 | 6009 days | 47% |
| holly | 10/10 | 6101 days | 47% |
| Joy Lehane | 10/10 | 6101 days | 47% |
| Sophie Keate | 7/10 | 6107 days | 44% |
| Sam Lightfoot | 6/10 | 6107 days | 40% |
| Catherine Smiles | 10/10 | 6137 days | 47% |
| GemmaC | 8/10 | 6215 days | 46% |
| LaurensD | 9/10 | 6223 days | 47% |
| rosil | 10/10 | 6223 days | 47% |
| Patricia | 10/10 | 6224 days | 47% |
| Jake1 | 8/10 | 6225 days | 46% |
| Martina Bumiller | 10/10 | 6228 days | 47% |
| mariea | 10/10 | 6234 days | 47% |
| LosItaly | 9/10 | 6235 days | 47% |
| JohannesGermany | 7/10 | 6240 days | 44% |
| Craig | 9/10 | 6242 days | 47% |
| Hayley | 9/10 | 6247 days | 47% |
| Farmshow | 10/10 | 6254 days | 47% |
| Rick Rissewijck | 9/10 | 6262 days | 47% |
| Ozhan | 10/10 | 6263 days | 47% |
| EmmaB1 | 10/10 | 6269 days | 47% |
| BethanD | 10/10 | 6270 days | 47% |
| James | 9/10 | 6272 days | 47% |
| Simon | 10/10 | 6273 days | 47% |
| renanf | 10/10 | 6274 days | 47% |
| DaraghD | 9/10 | 6280 days | 47% |
| Laura Muser | 10/10 | 6281 days | 47% |
| Whiteeee | 10/10 | 6282 days | 47% |
| Heidi | 10/10 | 6287 days | 47% |
| Salick | 10/10 | 6287 days | 47% |
| Constance | 10/10 | 6289 days | 47% |
| Dougal | 10/10 | 6295 days | 47% |
| Eugen | 10/10 | 6295 days | 47% |
| Ann-Kathren | 10/10 | 6295 days | 47% |
| Chris | 8/10 | 6295 days | 46% |
| Kefan | 10/10 | 6296 days | 47% |
| Sonja | 9/10 | 6327 days | 47% |
| Tia | 10/10 | 6348 days | 47% |
| Nicole | 10/10 | 6357 days | 47% |
| Gayle | 10/10 | 6379 days | 47% |
| Spike | 10/10 | 6429 days | 47% |
| Daniela Bell | 10/10 | 6429 days | 47% |
| Sarah Rushton | 10/10 | 6447 days | 47% |
| Daniala | 10/10 | 6490 days | 47% |
| John Ryan | 9/10 | 6600 days | 47% |
| Ellie Koss | 7/10 | 6600 days | 44% |
| charlotta | 10/10 | 6618 days | 47% |
| richard griffiths | 10/10 | 6618 days | 47% |
| Emily Houston | 10/10 | 6620 days | 47% |
| Claire Masling | 7/10 | 6623 days | 44% |
| Camille | 10/10 | 6636 days | 47% |
| Anders | 8/10 | 6636 days | 46% |
| Gregor | 7/10 | 6639 days | 44% |
| Stephanie Noverraz | 10/10 | 6643 days | 47% |
| Laura | 10/10 | 6659 days | 47% |
| Warren | 10/10 | 6663 days | 47% |
| Ian | 10/10 | 6663 days | 47% |
| Vicky | 10/10 | 6665 days | 47% |
| Andrew | 9/10 | 6670 days | 47% |
| Paul Cowie | 10/10 | 6698 days | 47% |
| Stuart Weavers | 10/10 | 6700 days | 47% |
| Martina | 8/10 | 6713 days | 46% |
| Jill Bourke | 10/10 | 6795 days | 47% |
| Diane | 6/10 | 6930 days | 40% |
| Kristine | 10/10 | 6935 days | 47% |
| Miles | 10/10 | 6939 days | 47% |
| Helen | 10/10 | 6941 days | 47% |
| David | 9/10 | 6944 days | 47% |
| Hanneke | 10/10 | 6951 days | 47% |
| Johnny | 8/10 | 6951 days | 46% |
| Natalie | 8/10 | 6958 days | 46% |
| Jonas | 10/10 | 6958 days | 47% |
| Dan | 10/10 | 6964 days | 47% |
| Nina | 10/10 | 6995 days | 47% |
| Inga | 10/10 | 6995 days | 47% |
| Italy | 9/10 | 6995 days | 47% |
| Nina | 9/10 | 6995 days | 47% |
| Helen | 8/10 | 6995 days | 46% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Taupo experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.46% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 66 days. However the Skydive Taupo experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Taupo experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.41% |
| 198 | -3.43% |
| 199 | -3.45% |
| 200 | -3.46% |
| 201 | -3.48% |
| 202 | -3.50% |
| 203 | -3.52% |
| … | … |
Balancing Adjustment
0.96% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.