Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Taupo.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Skydive Taupo
Valid Reviews
147 Valid Reviews
The Skydive Taupo experience has a total of 147 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 147 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 92 |
|
63% |
| 9/10 | 28 |
|
19% |
| 8/10 | 15 |
|
10% |
| 7/10 | 10 |
|
7% |
| 6/10 | 2 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.47% Average
The raw data average (mean) for all the Skydive Taupo valid reviews is 93.47% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
120 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 147 valid reviews, the experience has 120 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 120 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
57% |
| 9/10 | 25 |
|
21% |
| 8/10 | 15 |
|
13% |
| 7/10 | 10 |
|
8% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.25% Average
The raw data average (mean) for all the Skydive Taupo face-to-face reviews is 92.25% and is based on 120 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.76%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alex Victor | 9/10 | 3409 days | 100% |
| Eric | 10/10 | 3414 days | 100% |
| Simon Briens | 10/10 | 3419 days | 99% |
| Theerada Wongkaew | 8/10 | 3447 days | 95% |
| Janina | 8/10 | 3479 days | 91% |
| Maria Korte | 10/10 | 3504 days | 91% |
| gnkwvefvjpewyiiu | 10/10 | 3714 days | 68% |
| Marie Bocquier | 9/10 | 3731 days | 66% |
| Ruby Reynolds | 9/10 | 3738 days | 65% |
| Sascha Daub | 10/10 | 3773 days | 62% |
| Franziska and Sabine | 8/10 | 3785 days | 60% |
| Chloe | 9/10 | 3800 days | 59% |
| Justin Kechanski | 10/10 | 3818 days | 57% |
| Laurence | 8/10 | 4096 days | 28% |
| Matthias Bohmert | 9/10 | 4135 days | 24% |
| Anne Hempelt | 10/10 | 4200 days | 17% |
| Lukas, Anne and Malte | 7/10 | 4200 days | 16% |
| Lea Darotchetche | 9/10 | 4364 days | 0% |
| Florian Klein | 10/10 | 4426 days | 52% |
| Sarah Beyeler | 10/10 | 4473 days | 52% |
| Kim Lavener | 10/10 | 4473 days | 52% |
| Isabelle Bohle | 9/10 | 4484 days | 52% |
| Felix Brettner | 10/10 | 4493 days | 52% |
| Arnaud Memay | 9/10 | 4526 days | 52% |
| Evian Bolz | 10/10 | 4531 days | 52% |
| Chen Levin | 10/10 | 4531 days | 52% |
| Carina Huhmann | 9/10 | 4538 days | 52% |
| zhang yang | 10/10 | 4564 days | 52% |
| Sarah Horn | 10/10 | 4827 days | 52% |
| Sebastian | 8/10 | 4843 days | 51% |
| Anna Niesl | 10/10 | 4845 days | 52% |
| Jonas Schelbert | 10/10 | 4847 days | 52% |
| Tessa Sinnema | 9/10 | 4898 days | 52% |
| Tourist101 | 9/10 | 4990 days | 52% |
| pollyg | 10/10 | 5051 days | 52% |
| Isabel Winkow | 8/10 | 5197 days | 51% |
| nathan_carr | 10/10 | 5386 days | 52% |
| tessrie | 10/10 | 5448 days | 52% |
| blayzeuk | 10/10 | 5509 days | 52% |
| Robin van der Linden | 10/10 | 5521 days | 52% |
| Alice Bastiman | 10/10 | 5547 days | 52% |
| Gema | 10/10 | 5553 days | 52% |
| Claire Colquhoun | 10/10 | 5557 days | 52% |
| amritdhingra | 10/10 | 5570 days | 52% |
| Pieter & Annelies | 9/10 | 5572 days | 52% |
| Nick Roberts | 9/10 | 5573 days | 52% |
| Steff | 8/10 | 5590 days | 51% |
| Ainoa Salazar Lozano | 10/10 | 5591 days | 52% |
| Fabi & Sabi | 10/10 | 5593 days | 52% |
| Katherine Bernsdorf | 7/10 | 5594 days | 48% |
| kimfeaster | 10/10 | 5598 days | 52% |
| JasonCainNZ | 10/10 | 5629 days | 52% |
| Andreaperera | 10/10 | 5690 days | 52% |
| robjohn | 10/10 | 5690 days | 52% |
| katiec82 | 10/10 | 5782 days | 52% |
| kimi | 10/10 | 5813 days | 52% |
| dktnzl | 10/10 | 5843 days | 52% |
| Jen1804 | 10/10 | 5879 days | 52% |
| marisraneth | 10/10 | 5904 days | 52% |
| Hans & Huxi | 7/10 | 5943 days | 48% |
| Mieke Knoops | 10/10 | 5945 days | 52% |
| Mathias Skov | 9/10 | 5949 days | 52% |
| Jens van Evp | 7/10 | 5959 days | 48% |
| Max Van der Zalm | 7/10 | 5959 days | 48% |
| maxxx | 10/10 | 5963 days | 52% |
| Chris Leach | 9/10 | 6032 days | 52% |
| Martin | 10/10 | 6035 days | 52% |
| Thomas Willi | 10/10 | 6035 days | 52% |
| Bettina illmann | 10/10 | 6051 days | 52% |
| jimmy33 | 10/10 | 6055 days | 52% |
| holly | 10/10 | 6147 days | 52% |
| Joy Lehane | 10/10 | 6147 days | 52% |
| Sophie Keate | 7/10 | 6153 days | 48% |
| Sam Lightfoot | 6/10 | 6153 days | 45% |
| Catherine Smiles | 10/10 | 6183 days | 52% |
| GemmaC | 8/10 | 6261 days | 51% |
| LaurensD | 9/10 | 6269 days | 52% |
| rosil | 10/10 | 6269 days | 52% |
| Patricia | 10/10 | 6270 days | 52% |
| Jake1 | 8/10 | 6271 days | 51% |
| Martina Bumiller | 10/10 | 6274 days | 52% |
| mariea | 10/10 | 6280 days | 52% |
| LosItaly | 9/10 | 6281 days | 52% |
| JohannesGermany | 7/10 | 6286 days | 48% |
| Craig | 9/10 | 6288 days | 52% |
| Hayley | 9/10 | 6293 days | 52% |
| Farmshow | 10/10 | 6300 days | 52% |
| Rick Rissewijck | 9/10 | 6308 days | 52% |
| Ozhan | 10/10 | 6309 days | 52% |
| EmmaB1 | 10/10 | 6315 days | 52% |
| BethanD | 10/10 | 6316 days | 52% |
| James | 9/10 | 6318 days | 52% |
| Simon | 10/10 | 6319 days | 52% |
| renanf | 10/10 | 6319 days | 52% |
| DaraghD | 9/10 | 6326 days | 52% |
| Laura Muser | 10/10 | 6327 days | 52% |
| Whiteeee | 10/10 | 6328 days | 52% |
| Heidi | 10/10 | 6333 days | 52% |
| Salick | 10/10 | 6333 days | 52% |
| Constance | 10/10 | 6335 days | 52% |
| Dougal | 10/10 | 6341 days | 52% |
| Eugen | 10/10 | 6341 days | 52% |
| Ann-Kathren | 10/10 | 6341 days | 52% |
| Chris | 8/10 | 6341 days | 51% |
| Kefan | 10/10 | 6342 days | 52% |
| Sonja | 9/10 | 6373 days | 52% |
| Tia | 10/10 | 6394 days | 52% |
| Nicole | 10/10 | 6403 days | 52% |
| Gayle | 10/10 | 6425 days | 52% |
| Spike | 10/10 | 6475 days | 52% |
| Daniela Bell | 10/10 | 6475 days | 52% |
| Sarah Rushton | 10/10 | 6493 days | 52% |
| Daniala | 10/10 | 6536 days | 52% |
| John Ryan | 9/10 | 6646 days | 52% |
| Ellie Koss | 7/10 | 6646 days | 48% |
| charlotta | 10/10 | 6664 days | 52% |
| richard griffiths | 10/10 | 6664 days | 52% |
| Emily Houston | 10/10 | 6666 days | 52% |
| Claire Masling | 7/10 | 6669 days | 48% |
| Camille | 10/10 | 6682 days | 52% |
| Anders | 8/10 | 6682 days | 51% |
| Gregor | 7/10 | 6685 days | 48% |
| Stephanie Noverraz | 10/10 | 6689 days | 52% |
| Laura | 10/10 | 6705 days | 52% |
| Warren | 10/10 | 6709 days | 52% |
| Ian | 10/10 | 6709 days | 52% |
| Vicky | 10/10 | 6711 days | 52% |
| Andrew | 9/10 | 6716 days | 52% |
| Paul Cowie | 10/10 | 6744 days | 52% |
| Stuart Weavers | 10/10 | 6746 days | 52% |
| Martina | 8/10 | 6759 days | 51% |
| Jill Bourke | 10/10 | 6841 days | 52% |
| Diane | 6/10 | 6976 days | 45% |
| Kristine | 10/10 | 6981 days | 52% |
| Miles | 10/10 | 6985 days | 52% |
| Helen | 10/10 | 6987 days | 52% |
| David | 9/10 | 6990 days | 52% |
| Hanneke | 10/10 | 6997 days | 52% |
| Johnny | 8/10 | 6997 days | 51% |
| Natalie | 8/10 | 7004 days | 51% |
| Jonas | 10/10 | 7004 days | 52% |
| Dan | 10/10 | 7010 days | 52% |
| Nina | 10/10 | 7041 days | 52% |
| Inga | 10/10 | 7041 days | 52% |
| Italy | 9/10 | 7041 days | 52% |
| Nina | 9/10 | 7041 days | 52% |
| Helen | 8/10 | 7041 days | 51% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Taupo experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.47% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 105 days. However the Skydive Taupo experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Taupo experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.43% |
| 198 | -2.45% |
| 199 | -2.46% |
| 200 | -2.47% |
| 201 | -2.48% |
| 202 | -2.50% |
| 203 | -2.51% |
| … | … |
Balancing Adjustment
0.84% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.