G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Taupo.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Skydive Taupo
Valid Reviews
147 Valid Reviews
The Skydive Taupo experience has a total of 147 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 147 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 92 |
|
63% |
| 9/10 | 28 |
|
19% |
| 8/10 | 15 |
|
10% |
| 7/10 | 10 |
|
7% |
| 6/10 | 2 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.47% Average
The raw data average (mean) for all the Skydive Taupo valid reviews is 93.47% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
120 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 147 valid reviews, the experience has 120 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 120 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
57% |
| 9/10 | 25 |
|
21% |
| 8/10 | 15 |
|
13% |
| 7/10 | 10 |
|
8% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.25% Average
The raw data average (mean) for all the Skydive Taupo face-to-face reviews is 92.25% and is based on 120 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.57%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alex Victor | 9/10 | 3313 days | 99% |
| Eric | 10/10 | 3318 days | 100% |
| Simon Briens | 10/10 | 3323 days | 100% |
| Theerada Wongkaew | 8/10 | 3351 days | 95% |
| Janina | 8/10 | 3383 days | 92% |
| Maria Korte | 10/10 | 3408 days | 92% |
| gnkwvefvjpewyiiu | 10/10 | 3618 days | 72% |
| Marie Bocquier | 9/10 | 3635 days | 69% |
| Ruby Reynolds | 9/10 | 3642 days | 69% |
| Sascha Daub | 10/10 | 3677 days | 66% |
| Franziska and Sabine | 8/10 | 3689 days | 64% |
| Chloe | 9/10 | 3704 days | 63% |
| Justin Kechanski | 10/10 | 3722 days | 62% |
| Laurence | 8/10 | 4000 days | 35% |
| Matthias Bohmert | 9/10 | 4039 days | 32% |
| Anne Hempelt | 10/10 | 4104 days | 26% |
| Lukas, Anne and Malte | 7/10 | 4104 days | 24% |
| Lea Darotchetche | 9/10 | 4268 days | 10% |
| Florian Klein | 10/10 | 4330 days | 4% |
| Sarah Beyeler | 10/10 | 4377 days | 0% |
| Kim Lavener | 10/10 | 4377 days | 0% |
| Isabelle Bohle | 9/10 | 4388 days | 47% |
| Felix Brettner | 10/10 | 4397 days | 48% |
| Arnaud Memay | 9/10 | 4430 days | 47% |
| Evian Bolz | 10/10 | 4435 days | 48% |
| Chen Levin | 10/10 | 4435 days | 48% |
| Carina Huhmann | 9/10 | 4442 days | 47% |
| zhang yang | 10/10 | 4468 days | 48% |
| Sarah Horn | 10/10 | 4731 days | 48% |
| Sebastian | 8/10 | 4747 days | 47% |
| Anna Niesl | 10/10 | 4749 days | 48% |
| Jonas Schelbert | 10/10 | 4751 days | 48% |
| Tessa Sinnema | 9/10 | 4802 days | 47% |
| Tourist101 | 9/10 | 4894 days | 47% |
| pollyg | 10/10 | 4955 days | 48% |
| Isabel Winkow | 8/10 | 5101 days | 47% |
| nathan_carr | 10/10 | 5290 days | 48% |
| tessrie | 10/10 | 5352 days | 48% |
| blayzeuk | 10/10 | 5413 days | 48% |
| Robin van der Linden | 10/10 | 5425 days | 48% |
| Alice Bastiman | 10/10 | 5451 days | 48% |
| Gema | 10/10 | 5457 days | 48% |
| Claire Colquhoun | 10/10 | 5461 days | 48% |
| amritdhingra | 10/10 | 5474 days | 48% |
| Pieter & Annelies | 9/10 | 5476 days | 47% |
| Nick Roberts | 9/10 | 5477 days | 47% |
| Steff | 8/10 | 5494 days | 47% |
| Ainoa Salazar Lozano | 10/10 | 5495 days | 48% |
| Fabi & Sabi | 10/10 | 5497 days | 48% |
| Katherine Bernsdorf | 7/10 | 5498 days | 45% |
| kimfeaster | 10/10 | 5502 days | 48% |
| JasonCainNZ | 10/10 | 5533 days | 48% |
| Andreaperera | 10/10 | 5594 days | 48% |
| robjohn | 10/10 | 5594 days | 48% |
| katiec82 | 10/10 | 5686 days | 48% |
| kimi | 10/10 | 5717 days | 48% |
| dktnzl | 10/10 | 5747 days | 48% |
| Jen1804 | 10/10 | 5783 days | 48% |
| marisraneth | 10/10 | 5808 days | 48% |
| Hans & Huxi | 7/10 | 5847 days | 45% |
| Mieke Knoops | 10/10 | 5849 days | 48% |
| Mathias Skov | 9/10 | 5853 days | 47% |
| Jens van Evp | 7/10 | 5863 days | 45% |
| Max Van der Zalm | 7/10 | 5863 days | 45% |
| maxxx | 10/10 | 5867 days | 48% |
| Chris Leach | 9/10 | 5936 days | 47% |
| Martin | 10/10 | 5939 days | 48% |
| Thomas Willi | 10/10 | 5939 days | 48% |
| Bettina illmann | 10/10 | 5955 days | 48% |
| jimmy33 | 10/10 | 5959 days | 48% |
| holly | 10/10 | 6051 days | 48% |
| Joy Lehane | 10/10 | 6051 days | 48% |
| Sophie Keate | 7/10 | 6057 days | 45% |
| Sam Lightfoot | 6/10 | 6057 days | 41% |
| Catherine Smiles | 10/10 | 6087 days | 48% |
| GemmaC | 8/10 | 6165 days | 47% |
| LaurensD | 9/10 | 6173 days | 47% |
| rosil | 10/10 | 6173 days | 48% |
| Patricia | 10/10 | 6174 days | 48% |
| Jake1 | 8/10 | 6175 days | 47% |
| Martina Bumiller | 10/10 | 6178 days | 48% |
| mariea | 10/10 | 6184 days | 48% |
| LosItaly | 9/10 | 6185 days | 47% |
| JohannesGermany | 7/10 | 6190 days | 45% |
| Craig | 9/10 | 6192 days | 47% |
| Hayley | 9/10 | 6197 days | 47% |
| Farmshow | 10/10 | 6204 days | 48% |
| Rick Rissewijck | 9/10 | 6212 days | 47% |
| Ozhan | 10/10 | 6213 days | 48% |
| EmmaB1 | 10/10 | 6219 days | 48% |
| BethanD | 10/10 | 6220 days | 48% |
| James | 9/10 | 6222 days | 47% |
| Simon | 10/10 | 6223 days | 48% |
| renanf | 10/10 | 6224 days | 48% |
| DaraghD | 9/10 | 6230 days | 47% |
| Laura Muser | 10/10 | 6231 days | 48% |
| Whiteeee | 10/10 | 6232 days | 48% |
| Heidi | 10/10 | 6237 days | 48% |
| Salick | 10/10 | 6237 days | 48% |
| Constance | 10/10 | 6239 days | 48% |
| Dougal | 10/10 | 6245 days | 48% |
| Eugen | 10/10 | 6245 days | 48% |
| Ann-Kathren | 10/10 | 6245 days | 48% |
| Chris | 8/10 | 6245 days | 47% |
| Kefan | 10/10 | 6246 days | 48% |
| Sonja | 9/10 | 6277 days | 47% |
| Tia | 10/10 | 6298 days | 48% |
| Nicole | 10/10 | 6307 days | 48% |
| Gayle | 10/10 | 6329 days | 48% |
| Spike | 10/10 | 6379 days | 48% |
| Daniela Bell | 10/10 | 6379 days | 48% |
| Sarah Rushton | 10/10 | 6397 days | 48% |
| Daniala | 10/10 | 6440 days | 48% |
| John Ryan | 9/10 | 6550 days | 47% |
| Ellie Koss | 7/10 | 6550 days | 45% |
| charlotta | 10/10 | 6568 days | 48% |
| richard griffiths | 10/10 | 6568 days | 48% |
| Emily Houston | 10/10 | 6570 days | 48% |
| Claire Masling | 7/10 | 6573 days | 45% |
| Camille | 10/10 | 6586 days | 48% |
| Anders | 8/10 | 6586 days | 47% |
| Gregor | 7/10 | 6589 days | 45% |
| Stephanie Noverraz | 10/10 | 6593 days | 48% |
| Laura | 10/10 | 6609 days | 48% |
| Warren | 10/10 | 6613 days | 48% |
| Ian | 10/10 | 6613 days | 48% |
| Vicky | 10/10 | 6615 days | 48% |
| Andrew | 9/10 | 6620 days | 47% |
| Paul Cowie | 10/10 | 6648 days | 48% |
| Stuart Weavers | 10/10 | 6650 days | 48% |
| Martina | 8/10 | 6663 days | 47% |
| Jill Bourke | 10/10 | 6745 days | 48% |
| Diane | 6/10 | 6880 days | 41% |
| Kristine | 10/10 | 6885 days | 48% |
| Miles | 10/10 | 6889 days | 48% |
| Helen | 10/10 | 6891 days | 48% |
| David | 9/10 | 6894 days | 47% |
| Hanneke | 10/10 | 6901 days | 48% |
| Johnny | 8/10 | 6901 days | 47% |
| Natalie | 8/10 | 6908 days | 47% |
| Jonas | 10/10 | 6908 days | 48% |
| Dan | 10/10 | 6914 days | 48% |
| Nina | 10/10 | 6945 days | 48% |
| Inga | 10/10 | 6945 days | 48% |
| Italy | 9/10 | 6945 days | 47% |
| Nina | 9/10 | 6945 days | 47% |
| Helen | 8/10 | 6945 days | 47% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Taupo experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.13% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 54 days. However the Skydive Taupo experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Taupo experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.07% |
| 198 | -4.09% |
| 199 | -4.11% |
| 200 | -4.13% |
| 201 | -4.15% |
| 202 | -4.17% |
| 203 | -4.19% |
| … | … |
Balancing Adjustment
1.08% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.