G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Taupo.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Skydive Taupo
Valid Reviews
147 Valid Reviews
The Skydive Taupo experience has a total of 147 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 147 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 92 |
|
63% |
| 9/10 | 28 |
|
19% |
| 8/10 | 15 |
|
10% |
| 7/10 | 10 |
|
7% |
| 6/10 | 2 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.47% Average
The raw data average (mean) for all the Skydive Taupo valid reviews is 93.47% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
120 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 147 valid reviews, the experience has 120 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 120 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
57% |
| 9/10 | 25 |
|
21% |
| 8/10 | 15 |
|
13% |
| 7/10 | 10 |
|
8% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.25% Average
The raw data average (mean) for all the Skydive Taupo face-to-face reviews is 92.25% and is based on 120 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.67%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alex Victor | 9/10 | 3333 days | 99% |
| Eric | 10/10 | 3338 days | 100% |
| Simon Briens | 10/10 | 3343 days | 100% |
| Theerada Wongkaew | 8/10 | 3371 days | 95% |
| Janina | 8/10 | 3403 days | 92% |
| Maria Korte | 10/10 | 3428 days | 91% |
| gnkwvefvjpewyiiu | 10/10 | 3638 days | 70% |
| Marie Bocquier | 9/10 | 3655 days | 68% |
| Ruby Reynolds | 9/10 | 3662 days | 67% |
| Sascha Daub | 10/10 | 3697 days | 65% |
| Franziska and Sabine | 8/10 | 3709 days | 62% |
| Chloe | 9/10 | 3724 days | 61% |
| Justin Kechanski | 10/10 | 3742 days | 60% |
| Laurence | 8/10 | 4020 days | 32% |
| Matthias Bohmert | 9/10 | 4059 days | 28% |
| Anne Hempelt | 10/10 | 4124 days | 22% |
| Lukas, Anne and Malte | 7/10 | 4124 days | 21% |
| Lea Darotchetche | 9/10 | 4288 days | 6% |
| Florian Klein | 10/10 | 4350 days | 0% |
| Sarah Beyeler | 10/10 | 4397 days | 48% |
| Kim Lavener | 10/10 | 4397 days | 48% |
| Isabelle Bohle | 9/10 | 4408 days | 47% |
| Felix Brettner | 10/10 | 4417 days | 48% |
| Arnaud Memay | 9/10 | 4450 days | 47% |
| Evian Bolz | 10/10 | 4455 days | 48% |
| Chen Levin | 10/10 | 4455 days | 48% |
| Carina Huhmann | 9/10 | 4462 days | 47% |
| zhang yang | 10/10 | 4488 days | 48% |
| Sarah Horn | 10/10 | 4751 days | 48% |
| Sebastian | 8/10 | 4767 days | 47% |
| Anna Niesl | 10/10 | 4769 days | 48% |
| Jonas Schelbert | 10/10 | 4771 days | 48% |
| Tessa Sinnema | 9/10 | 4822 days | 47% |
| Tourist101 | 9/10 | 4914 days | 47% |
| pollyg | 10/10 | 4975 days | 48% |
| Isabel Winkow | 8/10 | 5121 days | 47% |
| nathan_carr | 10/10 | 5310 days | 48% |
| tessrie | 10/10 | 5372 days | 48% |
| blayzeuk | 10/10 | 5433 days | 48% |
| Robin van der Linden | 10/10 | 5445 days | 48% |
| Alice Bastiman | 10/10 | 5471 days | 48% |
| Gema | 10/10 | 5477 days | 48% |
| Claire Colquhoun | 10/10 | 5481 days | 48% |
| amritdhingra | 10/10 | 5494 days | 48% |
| Pieter & Annelies | 9/10 | 5496 days | 47% |
| Nick Roberts | 9/10 | 5497 days | 47% |
| Steff | 8/10 | 5514 days | 47% |
| Ainoa Salazar Lozano | 10/10 | 5515 days | 48% |
| Fabi & Sabi | 10/10 | 5517 days | 48% |
| Katherine Bernsdorf | 7/10 | 5518 days | 44% |
| kimfeaster | 10/10 | 5522 days | 48% |
| JasonCainNZ | 10/10 | 5553 days | 48% |
| Andreaperera | 10/10 | 5614 days | 48% |
| robjohn | 10/10 | 5614 days | 48% |
| katiec82 | 10/10 | 5706 days | 48% |
| kimi | 10/10 | 5737 days | 48% |
| dktnzl | 10/10 | 5767 days | 48% |
| Jen1804 | 10/10 | 5803 days | 48% |
| marisraneth | 10/10 | 5828 days | 48% |
| Hans & Huxi | 7/10 | 5867 days | 44% |
| Mieke Knoops | 10/10 | 5869 days | 48% |
| Mathias Skov | 9/10 | 5873 days | 47% |
| Jens van Evp | 7/10 | 5883 days | 44% |
| Max Van der Zalm | 7/10 | 5883 days | 44% |
| maxxx | 10/10 | 5887 days | 48% |
| Chris Leach | 9/10 | 5956 days | 47% |
| Martin | 10/10 | 5959 days | 48% |
| Thomas Willi | 10/10 | 5959 days | 48% |
| Bettina illmann | 10/10 | 5975 days | 48% |
| jimmy33 | 10/10 | 5979 days | 48% |
| holly | 10/10 | 6071 days | 48% |
| Joy Lehane | 10/10 | 6071 days | 48% |
| Sophie Keate | 7/10 | 6077 days | 44% |
| Sam Lightfoot | 6/10 | 6077 days | 41% |
| Catherine Smiles | 10/10 | 6107 days | 48% |
| GemmaC | 8/10 | 6185 days | 47% |
| LaurensD | 9/10 | 6193 days | 47% |
| rosil | 10/10 | 6193 days | 48% |
| Patricia | 10/10 | 6195 days | 48% |
| Jake1 | 8/10 | 6195 days | 47% |
| Martina Bumiller | 10/10 | 6198 days | 48% |
| mariea | 10/10 | 6205 days | 48% |
| LosItaly | 9/10 | 6205 days | 47% |
| JohannesGermany | 7/10 | 6211 days | 44% |
| Craig | 9/10 | 6212 days | 47% |
| Hayley | 9/10 | 6217 days | 47% |
| Farmshow | 10/10 | 6224 days | 48% |
| Rick Rissewijck | 9/10 | 6233 days | 47% |
| Ozhan | 10/10 | 6233 days | 48% |
| EmmaB1 | 10/10 | 6239 days | 48% |
| BethanD | 10/10 | 6240 days | 48% |
| James | 9/10 | 6243 days | 47% |
| Simon | 10/10 | 6244 days | 48% |
| renanf | 10/10 | 6244 days | 48% |
| DaraghD | 9/10 | 6250 days | 47% |
| Laura Muser | 10/10 | 6252 days | 48% |
| Whiteeee | 10/10 | 6252 days | 48% |
| Heidi | 10/10 | 6258 days | 48% |
| Salick | 10/10 | 6258 days | 48% |
| Constance | 10/10 | 6259 days | 48% |
| Dougal | 10/10 | 6265 days | 48% |
| Eugen | 10/10 | 6265 days | 48% |
| Ann-Kathren | 10/10 | 6265 days | 48% |
| Chris | 8/10 | 6266 days | 47% |
| Kefan | 10/10 | 6266 days | 48% |
| Sonja | 9/10 | 6298 days | 47% |
| Tia | 10/10 | 6319 days | 48% |
| Nicole | 10/10 | 6328 days | 48% |
| Gayle | 10/10 | 6350 days | 48% |
| Spike | 10/10 | 6400 days | 48% |
| Daniela Bell | 10/10 | 6400 days | 48% |
| Sarah Rushton | 10/10 | 6418 days | 48% |
| Daniala | 10/10 | 6461 days | 48% |
| John Ryan | 9/10 | 6570 days | 47% |
| Ellie Koss | 7/10 | 6570 days | 44% |
| charlotta | 10/10 | 6589 days | 48% |
| richard griffiths | 10/10 | 6589 days | 48% |
| Emily Houston | 10/10 | 6590 days | 48% |
| Claire Masling | 7/10 | 6593 days | 44% |
| Camille | 10/10 | 6606 days | 48% |
| Anders | 8/10 | 6606 days | 47% |
| Gregor | 7/10 | 6609 days | 44% |
| Stephanie Noverraz | 10/10 | 6614 days | 48% |
| Laura | 10/10 | 6629 days | 48% |
| Warren | 10/10 | 6633 days | 48% |
| Ian | 10/10 | 6633 days | 48% |
| Vicky | 10/10 | 6635 days | 48% |
| Andrew | 9/10 | 6640 days | 47% |
| Paul Cowie | 10/10 | 6668 days | 48% |
| Stuart Weavers | 10/10 | 6670 days | 48% |
| Martina | 8/10 | 6683 days | 47% |
| Jill Bourke | 10/10 | 6765 days | 48% |
| Diane | 6/10 | 6900 days | 41% |
| Kristine | 10/10 | 6905 days | 48% |
| Miles | 10/10 | 6909 days | 48% |
| Helen | 10/10 | 6911 days | 48% |
| David | 9/10 | 6914 days | 47% |
| Hanneke | 10/10 | 6921 days | 48% |
| Johnny | 8/10 | 6921 days | 47% |
| Natalie | 8/10 | 6928 days | 47% |
| Jonas | 10/10 | 6928 days | 48% |
| Dan | 10/10 | 6934 days | 48% |
| Nina | 10/10 | 6965 days | 48% |
| Inga | 10/10 | 6965 days | 48% |
| Italy | 9/10 | 6965 days | 47% |
| Nina | 9/10 | 6965 days | 47% |
| Helen | 8/10 | 6965 days | 47% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Taupo experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.98% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Skydive Taupo experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Taupo experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.92% |
| 198 | -3.94% |
| 199 | -3.96% |
| 200 | -3.98% |
| 201 | -4.00% |
| 202 | -4.02% |
| 203 | -4.04% |
| … | … |
Balancing Adjustment
1.04% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.