Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Taupo.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Skydive Taupo
Valid Reviews
147 Valid Reviews
The Skydive Taupo experience has a total of 147 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 147 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 92 |
|
63% |
| 9/10 | 28 |
|
19% |
| 8/10 | 15 |
|
10% |
| 7/10 | 10 |
|
7% |
| 6/10 | 2 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.47% Average
The raw data average (mean) for all the Skydive Taupo valid reviews is 93.47% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
120 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 147 valid reviews, the experience has 120 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 120 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
57% |
| 9/10 | 25 |
|
21% |
| 8/10 | 15 |
|
13% |
| 7/10 | 10 |
|
8% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.25% Average
The raw data average (mean) for all the Skydive Taupo face-to-face reviews is 92.25% and is based on 120 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.76%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alex Victor | 9/10 | 3449 days | 99% |
| Eric | 10/10 | 3454 days | 100% |
| Simon Briens | 10/10 | 3459 days | 99% |
| Theerada Wongkaew | 8/10 | 3487 days | 94% |
| Janina | 8/10 | 3519 days | 90% |
| Maria Korte | 10/10 | 3544 days | 89% |
| gnkwvefvjpewyiiu | 10/10 | 3754 days | 62% |
| Marie Bocquier | 9/10 | 3771 days | 59% |
| Ruby Reynolds | 9/10 | 3778 days | 59% |
| Sascha Daub | 10/10 | 3813 days | 55% |
| Franziska and Sabine | 8/10 | 3825 days | 52% |
| Chloe | 9/10 | 3840 days | 51% |
| Justin Kechanski | 10/10 | 3858 days | 49% |
| Laurence | 8/10 | 4136 days | 14% |
| Matthias Bohmert | 9/10 | 4175 days | 9% |
| Anne Hempelt | 10/10 | 4240 days | 1% |
| Lukas, Anne and Malte | 7/10 | 4240 days | 0% |
| Lea Darotchetche | 9/10 | 4404 days | 47% |
| Florian Klein | 10/10 | 4466 days | 48% |
| Sarah Beyeler | 10/10 | 4513 days | 48% |
| Kim Lavener | 10/10 | 4513 days | 48% |
| Isabelle Bohle | 9/10 | 4524 days | 47% |
| Felix Brettner | 10/10 | 4533 days | 48% |
| Arnaud Memay | 9/10 | 4566 days | 47% |
| Evian Bolz | 10/10 | 4571 days | 48% |
| Chen Levin | 10/10 | 4571 days | 48% |
| Carina Huhmann | 9/10 | 4578 days | 47% |
| zhang yang | 10/10 | 4604 days | 48% |
| Sarah Horn | 10/10 | 4867 days | 48% |
| Sebastian | 8/10 | 4883 days | 47% |
| Anna Niesl | 10/10 | 4885 days | 48% |
| Jonas Schelbert | 10/10 | 4887 days | 48% |
| Tessa Sinnema | 9/10 | 4938 days | 47% |
| Tourist101 | 9/10 | 5030 days | 47% |
| pollyg | 10/10 | 5091 days | 48% |
| Isabel Winkow | 8/10 | 5237 days | 47% |
| nathan_carr | 10/10 | 5426 days | 48% |
| tessrie | 10/10 | 5488 days | 48% |
| blayzeuk | 10/10 | 5549 days | 48% |
| Robin van der Linden | 10/10 | 5561 days | 48% |
| Alice Bastiman | 10/10 | 5587 days | 48% |
| Gema | 10/10 | 5593 days | 48% |
| Claire Colquhoun | 10/10 | 5597 days | 48% |
| amritdhingra | 10/10 | 5610 days | 48% |
| Pieter & Annelies | 9/10 | 5612 days | 47% |
| Nick Roberts | 9/10 | 5613 days | 47% |
| Steff | 8/10 | 5630 days | 47% |
| Ainoa Salazar Lozano | 10/10 | 5631 days | 48% |
| Fabi & Sabi | 10/10 | 5633 days | 48% |
| Katherine Bernsdorf | 7/10 | 5634 days | 43% |
| kimfeaster | 10/10 | 5638 days | 48% |
| JasonCainNZ | 10/10 | 5669 days | 48% |
| Andreaperera | 10/10 | 5730 days | 48% |
| robjohn | 10/10 | 5730 days | 48% |
| katiec82 | 10/10 | 5822 days | 48% |
| kimi | 10/10 | 5853 days | 48% |
| dktnzl | 10/10 | 5883 days | 48% |
| Jen1804 | 10/10 | 5919 days | 48% |
| marisraneth | 10/10 | 5944 days | 48% |
| Hans & Huxi | 7/10 | 5983 days | 43% |
| Mieke Knoops | 10/10 | 5985 days | 48% |
| Mathias Skov | 9/10 | 5989 days | 47% |
| Jens van Evp | 7/10 | 5999 days | 43% |
| Max Van der Zalm | 7/10 | 5999 days | 43% |
| maxxx | 10/10 | 6003 days | 48% |
| Chris Leach | 9/10 | 6072 days | 47% |
| Martin | 10/10 | 6075 days | 48% |
| Thomas Willi | 10/10 | 6075 days | 48% |
| Bettina illmann | 10/10 | 6091 days | 48% |
| jimmy33 | 10/10 | 6095 days | 48% |
| holly | 10/10 | 6187 days | 48% |
| Joy Lehane | 10/10 | 6187 days | 48% |
| Sophie Keate | 7/10 | 6193 days | 43% |
| Sam Lightfoot | 6/10 | 6193 days | 39% |
| Catherine Smiles | 10/10 | 6223 days | 48% |
| GemmaC | 8/10 | 6301 days | 47% |
| LaurensD | 9/10 | 6309 days | 47% |
| rosil | 10/10 | 6309 days | 48% |
| Patricia | 10/10 | 6311 days | 48% |
| Jake1 | 8/10 | 6311 days | 47% |
| Martina Bumiller | 10/10 | 6314 days | 48% |
| mariea | 10/10 | 6321 days | 48% |
| LosItaly | 9/10 | 6321 days | 47% |
| JohannesGermany | 7/10 | 6327 days | 43% |
| Craig | 9/10 | 6328 days | 47% |
| Hayley | 9/10 | 6333 days | 47% |
| Farmshow | 10/10 | 6340 days | 48% |
| Rick Rissewijck | 9/10 | 6349 days | 47% |
| Ozhan | 10/10 | 6349 days | 48% |
| EmmaB1 | 10/10 | 6355 days | 48% |
| BethanD | 10/10 | 6356 days | 48% |
| James | 9/10 | 6359 days | 47% |
| Simon | 10/10 | 6360 days | 48% |
| renanf | 10/10 | 6360 days | 48% |
| DaraghD | 9/10 | 6366 days | 47% |
| Laura Muser | 10/10 | 6368 days | 48% |
| Whiteeee | 10/10 | 6368 days | 48% |
| Heidi | 10/10 | 6374 days | 48% |
| Salick | 10/10 | 6374 days | 48% |
| Constance | 10/10 | 6375 days | 48% |
| Dougal | 10/10 | 6381 days | 48% |
| Eugen | 10/10 | 6381 days | 48% |
| Ann-Kathren | 10/10 | 6381 days | 48% |
| Chris | 8/10 | 6382 days | 47% |
| Kefan | 10/10 | 6382 days | 48% |
| Sonja | 9/10 | 6414 days | 47% |
| Tia | 10/10 | 6435 days | 48% |
| Nicole | 10/10 | 6444 days | 48% |
| Gayle | 10/10 | 6466 days | 48% |
| Spike | 10/10 | 6516 days | 48% |
| Daniela Bell | 10/10 | 6516 days | 48% |
| Sarah Rushton | 10/10 | 6534 days | 48% |
| Daniala | 10/10 | 6577 days | 48% |
| John Ryan | 9/10 | 6686 days | 47% |
| Ellie Koss | 7/10 | 6686 days | 43% |
| charlotta | 10/10 | 6705 days | 48% |
| richard griffiths | 10/10 | 6705 days | 48% |
| Emily Houston | 10/10 | 6706 days | 48% |
| Claire Masling | 7/10 | 6709 days | 43% |
| Camille | 10/10 | 6722 days | 48% |
| Anders | 8/10 | 6722 days | 47% |
| Gregor | 7/10 | 6725 days | 43% |
| Stephanie Noverraz | 10/10 | 6730 days | 48% |
| Laura | 10/10 | 6745 days | 48% |
| Warren | 10/10 | 6749 days | 48% |
| Ian | 10/10 | 6749 days | 48% |
| Vicky | 10/10 | 6751 days | 48% |
| Andrew | 9/10 | 6756 days | 47% |
| Paul Cowie | 10/10 | 6784 days | 48% |
| Stuart Weavers | 10/10 | 6786 days | 48% |
| Martina | 8/10 | 6799 days | 47% |
| Jill Bourke | 10/10 | 6881 days | 48% |
| Diane | 6/10 | 7016 days | 39% |
| Kristine | 10/10 | 7021 days | 48% |
| Miles | 10/10 | 7025 days | 48% |
| Helen | 10/10 | 7027 days | 48% |
| David | 9/10 | 7030 days | 47% |
| Hanneke | 10/10 | 7037 days | 48% |
| Johnny | 8/10 | 7037 days | 47% |
| Natalie | 8/10 | 7044 days | 47% |
| Jonas | 10/10 | 7044 days | 48% |
| Dan | 10/10 | 7050 days | 48% |
| Nina | 10/10 | 7081 days | 48% |
| Inga | 10/10 | 7081 days | 48% |
| Italy | 9/10 | 7081 days | 47% |
| Nina | 9/10 | 7081 days | 47% |
| Helen | 8/10 | 7081 days | 47% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Taupo experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.00% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Skydive Taupo experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Taupo experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -1.97% |
| 198 | -1.98% |
| 199 | -1.99% |
| 200 | -2.00% |
| 201 | -2.01% |
| 202 | -2.02% |
| 203 | -2.03% |
| … | … |
Balancing Adjustment
0.78% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.