Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Taupo.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Skydive Taupo
Valid Reviews
147 Valid Reviews
The Skydive Taupo experience has a total of 147 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 147 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 92 |
|
63% |
| 9/10 | 28 |
|
19% |
| 8/10 | 15 |
|
10% |
| 7/10 | 10 |
|
7% |
| 6/10 | 2 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.47% Average
The raw data average (mean) for all the Skydive Taupo valid reviews is 93.47% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
120 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 147 valid reviews, the experience has 120 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 120 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
57% |
| 9/10 | 25 |
|
21% |
| 8/10 | 15 |
|
13% |
| 7/10 | 10 |
|
8% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.25% Average
The raw data average (mean) for all the Skydive Taupo face-to-face reviews is 92.25% and is based on 120 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alex Victor | 9/10 | 3509 days | 100% |
| Eric | 10/10 | 3514 days | 100% |
| Simon Briens | 10/10 | 3519 days | 99% |
| Theerada Wongkaew | 8/10 | 3547 days | 94% |
| Janina | 8/10 | 3579 days | 90% |
| Maria Korte | 10/10 | 3604 days | 89% |
| gnkwvefvjpewyiiu | 10/10 | 3814 days | 62% |
| Marie Bocquier | 9/10 | 3831 days | 59% |
| Ruby Reynolds | 9/10 | 3838 days | 58% |
| Sascha Daub | 10/10 | 3873 days | 55% |
| Franziska and Sabine | 8/10 | 3885 days | 52% |
| Chloe | 9/10 | 3900 days | 51% |
| Justin Kechanski | 10/10 | 3918 days | 49% |
| Laurence | 8/10 | 4196 days | 13% |
| Matthias Bohmert | 9/10 | 4235 days | 9% |
| Anne Hempelt | 10/10 | 4300 days | 1% |
| Lukas, Anne and Malte | 7/10 | 4300 days | 0% |
| Lea Darotchetche | 9/10 | 4464 days | 55% |
| Florian Klein | 10/10 | 4526 days | 55% |
| Sarah Beyeler | 10/10 | 4573 days | 55% |
| Kim Lavener | 10/10 | 4573 days | 55% |
| Isabelle Bohle | 9/10 | 4584 days | 55% |
| Felix Brettner | 10/10 | 4593 days | 55% |
| Arnaud Memay | 9/10 | 4626 days | 55% |
| Evian Bolz | 10/10 | 4631 days | 55% |
| Chen Levin | 10/10 | 4631 days | 55% |
| Carina Huhmann | 9/10 | 4638 days | 55% |
| zhang yang | 10/10 | 4664 days | 55% |
| Sarah Horn | 10/10 | 4927 days | 55% |
| Sebastian | 8/10 | 4943 days | 54% |
| Anna Niesl | 10/10 | 4945 days | 55% |
| Jonas Schelbert | 10/10 | 4947 days | 55% |
| Tessa Sinnema | 9/10 | 4998 days | 55% |
| Tourist101 | 9/10 | 5090 days | 55% |
| pollyg | 10/10 | 5151 days | 55% |
| Isabel Winkow | 8/10 | 5297 days | 54% |
| nathan_carr | 10/10 | 5486 days | 55% |
| tessrie | 10/10 | 5548 days | 55% |
| blayzeuk | 10/10 | 5609 days | 55% |
| Robin van der Linden | 10/10 | 5621 days | 55% |
| Alice Bastiman | 10/10 | 5647 days | 55% |
| Gema | 10/10 | 5653 days | 55% |
| Claire Colquhoun | 10/10 | 5657 days | 55% |
| amritdhingra | 10/10 | 5670 days | 55% |
| Pieter & Annelies | 9/10 | 5672 days | 55% |
| Nick Roberts | 9/10 | 5673 days | 55% |
| Steff | 8/10 | 5690 days | 54% |
| Ainoa Salazar Lozano | 10/10 | 5691 days | 55% |
| Fabi & Sabi | 10/10 | 5693 days | 55% |
| Katherine Bernsdorf | 7/10 | 5694 days | 51% |
| kimfeaster | 10/10 | 5698 days | 55% |
| JasonCainNZ | 10/10 | 5729 days | 55% |
| Andreaperera | 10/10 | 5790 days | 55% |
| robjohn | 10/10 | 5790 days | 55% |
| katiec82 | 10/10 | 5882 days | 55% |
| kimi | 10/10 | 5913 days | 55% |
| dktnzl | 10/10 | 5943 days | 55% |
| Jen1804 | 10/10 | 5979 days | 55% |
| marisraneth | 10/10 | 6004 days | 55% |
| Hans & Huxi | 7/10 | 6043 days | 51% |
| Mieke Knoops | 10/10 | 6045 days | 55% |
| Mathias Skov | 9/10 | 6049 days | 55% |
| Jens van Evp | 7/10 | 6059 days | 51% |
| Max Van der Zalm | 7/10 | 6059 days | 51% |
| maxxx | 10/10 | 6063 days | 55% |
| Chris Leach | 9/10 | 6132 days | 55% |
| Martin | 10/10 | 6135 days | 55% |
| Thomas Willi | 10/10 | 6135 days | 55% |
| Bettina illmann | 10/10 | 6151 days | 55% |
| jimmy33 | 10/10 | 6155 days | 55% |
| holly | 10/10 | 6247 days | 55% |
| Joy Lehane | 10/10 | 6247 days | 55% |
| Sophie Keate | 7/10 | 6253 days | 51% |
| Sam Lightfoot | 6/10 | 6253 days | 46% |
| Catherine Smiles | 10/10 | 6283 days | 55% |
| GemmaC | 8/10 | 6361 days | 54% |
| LaurensD | 9/10 | 6369 days | 55% |
| rosil | 10/10 | 6369 days | 55% |
| Patricia | 10/10 | 6370 days | 55% |
| Jake1 | 8/10 | 6371 days | 54% |
| Martina Bumiller | 10/10 | 6374 days | 55% |
| mariea | 10/10 | 6381 days | 55% |
| LosItaly | 9/10 | 6381 days | 55% |
| JohannesGermany | 7/10 | 6386 days | 51% |
| Craig | 9/10 | 6388 days | 55% |
| Hayley | 9/10 | 6393 days | 55% |
| Farmshow | 10/10 | 6400 days | 55% |
| Rick Rissewijck | 9/10 | 6408 days | 55% |
| Ozhan | 10/10 | 6409 days | 55% |
| EmmaB1 | 10/10 | 6415 days | 55% |
| BethanD | 10/10 | 6416 days | 55% |
| James | 9/10 | 6418 days | 55% |
| Simon | 10/10 | 6419 days | 55% |
| renanf | 10/10 | 6420 days | 55% |
| DaraghD | 9/10 | 6426 days | 55% |
| Laura Muser | 10/10 | 6427 days | 55% |
| Whiteeee | 10/10 | 6428 days | 55% |
| Heidi | 10/10 | 6433 days | 55% |
| Salick | 10/10 | 6433 days | 55% |
| Constance | 10/10 | 6435 days | 55% |
| Dougal | 10/10 | 6441 days | 55% |
| Eugen | 10/10 | 6441 days | 55% |
| Ann-Kathren | 10/10 | 6441 days | 55% |
| Chris | 8/10 | 6441 days | 54% |
| Kefan | 10/10 | 6442 days | 55% |
| Sonja | 9/10 | 6474 days | 55% |
| Tia | 10/10 | 6494 days | 55% |
| Nicole | 10/10 | 6503 days | 55% |
| Gayle | 10/10 | 6526 days | 55% |
| Spike | 10/10 | 6575 days | 55% |
| Daniela Bell | 10/10 | 6575 days | 55% |
| Sarah Rushton | 10/10 | 6593 days | 55% |
| Daniala | 10/10 | 6636 days | 55% |
| John Ryan | 9/10 | 6746 days | 55% |
| Ellie Koss | 7/10 | 6746 days | 51% |
| charlotta | 10/10 | 6764 days | 55% |
| richard griffiths | 10/10 | 6764 days | 55% |
| Emily Houston | 10/10 | 6766 days | 55% |
| Claire Masling | 7/10 | 6769 days | 51% |
| Camille | 10/10 | 6782 days | 55% |
| Anders | 8/10 | 6782 days | 54% |
| Gregor | 7/10 | 6785 days | 51% |
| Stephanie Noverraz | 10/10 | 6789 days | 55% |
| Laura | 10/10 | 6805 days | 55% |
| Warren | 10/10 | 6809 days | 55% |
| Ian | 10/10 | 6809 days | 55% |
| Vicky | 10/10 | 6811 days | 55% |
| Andrew | 9/10 | 6816 days | 55% |
| Paul Cowie | 10/10 | 6844 days | 55% |
| Stuart Weavers | 10/10 | 6846 days | 55% |
| Martina | 8/10 | 6859 days | 54% |
| Jill Bourke | 10/10 | 6941 days | 55% |
| Diane | 6/10 | 7076 days | 46% |
| Kristine | 10/10 | 7081 days | 55% |
| Miles | 10/10 | 7085 days | 55% |
| Helen | 10/10 | 7087 days | 55% |
| David | 9/10 | 7090 days | 55% |
| Hanneke | 10/10 | 7097 days | 55% |
| Johnny | 8/10 | 7097 days | 54% |
| Natalie | 8/10 | 7104 days | 54% |
| Jonas | 10/10 | 7104 days | 55% |
| Dan | 10/10 | 7110 days | 55% |
| Nina | 10/10 | 7141 days | 55% |
| Inga | 10/10 | 7141 days | 55% |
| Italy | 9/10 | 7141 days | 55% |
| Nina | 9/10 | 7141 days | 55% |
| Helen | 8/10 | 7141 days | 54% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Taupo experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.76% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 86 days. However the Skydive Taupo experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Taupo experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.72% |
| 198 | -2.73% |
| 199 | -2.75% |
| 200 | -2.76% |
| 201 | -2.78% |
| 202 | -2.79% |
| 203 | -2.80% |
| … | … |
Balancing Adjustment
0.86% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.