G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Taupo.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Skydive Taupo
Valid Reviews
147 Valid Reviews
The Skydive Taupo experience has a total of 147 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 147 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 92 |
|
63% |
| 9/10 | 28 |
|
19% |
| 8/10 | 15 |
|
10% |
| 7/10 | 10 |
|
7% |
| 6/10 | 2 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.47% Average
The raw data average (mean) for all the Skydive Taupo valid reviews is 93.47% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
120 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 147 valid reviews, the experience has 120 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 120 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
57% |
| 9/10 | 25 |
|
21% |
| 8/10 | 15 |
|
13% |
| 7/10 | 10 |
|
8% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.25% Average
The raw data average (mean) for all the Skydive Taupo face-to-face reviews is 92.25% and is based on 120 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.79%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alex Victor | 9/10 | 3490 days | 100% |
| Eric | 10/10 | 3495 days | 100% |
| Simon Briens | 10/10 | 3500 days | 99% |
| Theerada Wongkaew | 8/10 | 3528 days | 94% |
| Janina | 8/10 | 3560 days | 90% |
| Maria Korte | 10/10 | 3585 days | 89% |
| gnkwvefvjpewyiiu | 10/10 | 3795 days | 62% |
| Marie Bocquier | 9/10 | 3812 days | 59% |
| Ruby Reynolds | 9/10 | 3819 days | 58% |
| Sascha Daub | 10/10 | 3854 days | 55% |
| Franziska and Sabine | 8/10 | 3866 days | 52% |
| Chloe | 9/10 | 3881 days | 51% |
| Justin Kechanski | 10/10 | 3899 days | 49% |
| Laurence | 8/10 | 4177 days | 13% |
| Matthias Bohmert | 9/10 | 4216 days | 9% |
| Anne Hempelt | 10/10 | 4281 days | 1% |
| Lukas, Anne and Malte | 7/10 | 4281 days | 0% |
| Lea Darotchetche | 9/10 | 4444 days | 52% |
| Florian Klein | 10/10 | 4506 days | 53% |
| Sarah Beyeler | 10/10 | 4554 days | 53% |
| Kim Lavener | 10/10 | 4554 days | 53% |
| Isabelle Bohle | 9/10 | 4565 days | 52% |
| Felix Brettner | 10/10 | 4574 days | 53% |
| Arnaud Memay | 9/10 | 4607 days | 52% |
| Evian Bolz | 10/10 | 4612 days | 53% |
| Chen Levin | 10/10 | 4612 days | 53% |
| Carina Huhmann | 9/10 | 4619 days | 52% |
| zhang yang | 10/10 | 4645 days | 53% |
| Sarah Horn | 10/10 | 4908 days | 53% |
| Sebastian | 8/10 | 4924 days | 52% |
| Anna Niesl | 10/10 | 4926 days | 53% |
| Jonas Schelbert | 10/10 | 4928 days | 53% |
| Tessa Sinnema | 9/10 | 4979 days | 52% |
| Tourist101 | 9/10 | 5071 days | 52% |
| pollyg | 10/10 | 5131 days | 53% |
| Isabel Winkow | 8/10 | 5278 days | 52% |
| nathan_carr | 10/10 | 5466 days | 53% |
| tessrie | 10/10 | 5528 days | 53% |
| blayzeuk | 10/10 | 5589 days | 53% |
| Robin van der Linden | 10/10 | 5601 days | 53% |
| Alice Bastiman | 10/10 | 5628 days | 53% |
| Gema | 10/10 | 5634 days | 53% |
| Claire Colquhoun | 10/10 | 5638 days | 53% |
| amritdhingra | 10/10 | 5651 days | 53% |
| Pieter & Annelies | 9/10 | 5653 days | 52% |
| Nick Roberts | 9/10 | 5654 days | 52% |
| Steff | 8/10 | 5671 days | 52% |
| Ainoa Salazar Lozano | 10/10 | 5672 days | 53% |
| Fabi & Sabi | 10/10 | 5674 days | 53% |
| Katherine Bernsdorf | 7/10 | 5675 days | 48% |
| kimfeaster | 10/10 | 5679 days | 53% |
| JasonCainNZ | 10/10 | 5710 days | 53% |
| Andreaperera | 10/10 | 5771 days | 53% |
| robjohn | 10/10 | 5771 days | 53% |
| katiec82 | 10/10 | 5862 days | 53% |
| kimi | 10/10 | 5893 days | 53% |
| dktnzl | 10/10 | 5923 days | 53% |
| Jen1804 | 10/10 | 5959 days | 53% |
| marisraneth | 10/10 | 5985 days | 53% |
| Hans & Huxi | 7/10 | 6024 days | 48% |
| Mieke Knoops | 10/10 | 6026 days | 53% |
| Mathias Skov | 9/10 | 6030 days | 52% |
| Jens van Evp | 7/10 | 6040 days | 48% |
| Max Van der Zalm | 7/10 | 6040 days | 48% |
| maxxx | 10/10 | 6044 days | 53% |
| Chris Leach | 9/10 | 6113 days | 52% |
| Martin | 10/10 | 6116 days | 53% |
| Thomas Willi | 10/10 | 6116 days | 53% |
| Bettina illmann | 10/10 | 6132 days | 53% |
| jimmy33 | 10/10 | 6136 days | 53% |
| holly | 10/10 | 6227 days | 53% |
| Joy Lehane | 10/10 | 6227 days | 53% |
| Sophie Keate | 7/10 | 6233 days | 48% |
| Sam Lightfoot | 6/10 | 6233 days | 44% |
| Catherine Smiles | 10/10 | 6263 days | 53% |
| GemmaC | 8/10 | 6341 days | 52% |
| LaurensD | 9/10 | 6350 days | 52% |
| rosil | 10/10 | 6350 days | 53% |
| Patricia | 10/10 | 6351 days | 53% |
| Jake1 | 8/10 | 6352 days | 52% |
| Martina Bumiller | 10/10 | 6355 days | 53% |
| mariea | 10/10 | 6361 days | 53% |
| LosItaly | 9/10 | 6362 days | 52% |
| JohannesGermany | 7/10 | 6367 days | 48% |
| Craig | 9/10 | 6369 days | 52% |
| Hayley | 9/10 | 6374 days | 52% |
| Farmshow | 10/10 | 6381 days | 53% |
| Rick Rissewijck | 9/10 | 6389 days | 52% |
| Ozhan | 10/10 | 6390 days | 53% |
| EmmaB1 | 10/10 | 6396 days | 53% |
| BethanD | 10/10 | 6397 days | 53% |
| James | 9/10 | 6399 days | 52% |
| Simon | 10/10 | 6400 days | 53% |
| renanf | 10/10 | 6400 days | 53% |
| DaraghD | 9/10 | 6407 days | 52% |
| Laura Muser | 10/10 | 6408 days | 53% |
| Whiteeee | 10/10 | 6409 days | 53% |
| Heidi | 10/10 | 6414 days | 53% |
| Salick | 10/10 | 6414 days | 53% |
| Constance | 10/10 | 6416 days | 53% |
| Dougal | 10/10 | 6422 days | 53% |
| Eugen | 10/10 | 6422 days | 53% |
| Ann-Kathren | 10/10 | 6422 days | 53% |
| Chris | 8/10 | 6422 days | 52% |
| Kefan | 10/10 | 6423 days | 53% |
| Sonja | 9/10 | 6454 days | 52% |
| Tia | 10/10 | 6475 days | 53% |
| Nicole | 10/10 | 6484 days | 53% |
| Gayle | 10/10 | 6506 days | 53% |
| Spike | 10/10 | 6556 days | 53% |
| Daniela Bell | 10/10 | 6556 days | 53% |
| Sarah Rushton | 10/10 | 6574 days | 53% |
| Daniala | 10/10 | 6617 days | 53% |
| John Ryan | 9/10 | 6727 days | 52% |
| Ellie Koss | 7/10 | 6727 days | 48% |
| charlotta | 10/10 | 6745 days | 53% |
| richard griffiths | 10/10 | 6745 days | 53% |
| Emily Houston | 10/10 | 6747 days | 53% |
| Claire Masling | 7/10 | 6750 days | 48% |
| Camille | 10/10 | 6763 days | 53% |
| Anders | 8/10 | 6763 days | 52% |
| Gregor | 7/10 | 6766 days | 48% |
| Stephanie Noverraz | 10/10 | 6770 days | 53% |
| Laura | 10/10 | 6786 days | 53% |
| Warren | 10/10 | 6790 days | 53% |
| Ian | 10/10 | 6790 days | 53% |
| Vicky | 10/10 | 6792 days | 53% |
| Andrew | 9/10 | 6797 days | 52% |
| Paul Cowie | 10/10 | 6825 days | 53% |
| Stuart Weavers | 10/10 | 6827 days | 53% |
| Martina | 8/10 | 6840 days | 52% |
| Jill Bourke | 10/10 | 6921 days | 53% |
| Diane | 6/10 | 7056 days | 44% |
| Kristine | 10/10 | 7061 days | 53% |
| Miles | 10/10 | 7065 days | 53% |
| Helen | 10/10 | 7067 days | 53% |
| David | 9/10 | 7070 days | 52% |
| Hanneke | 10/10 | 7077 days | 53% |
| Johnny | 8/10 | 7077 days | 52% |
| Natalie | 8/10 | 7084 days | 52% |
| Jonas | 10/10 | 7084 days | 53% |
| Dan | 10/10 | 7090 days | 53% |
| Nina | 10/10 | 7122 days | 53% |
| Inga | 10/10 | 7122 days | 53% |
| Italy | 9/10 | 7122 days | 52% |
| Nina | 9/10 | 7122 days | 52% |
| Helen | 8/10 | 7122 days | 52% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Taupo experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.36% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 110 days. However the Skydive Taupo experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Taupo experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.33% |
| 198 | -2.34% |
| 199 | -2.35% |
| 200 | -2.36% |
| 201 | -2.37% |
| 202 | -2.39% |
| 203 | -2.40% |
| … | … |
Balancing Adjustment
0.82% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.