Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Taupo.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Skydive Taupo
Valid Reviews
147 Valid Reviews
The Skydive Taupo experience has a total of 147 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 147 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 92 |
|
63% |
| 9/10 | 28 |
|
19% |
| 8/10 | 15 |
|
10% |
| 7/10 | 10 |
|
7% |
| 6/10 | 2 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.47% Average
The raw data average (mean) for all the Skydive Taupo valid reviews is 93.47% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
120 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 147 valid reviews, the experience has 120 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 120 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
57% |
| 9/10 | 25 |
|
21% |
| 8/10 | 15 |
|
13% |
| 7/10 | 10 |
|
8% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.25% Average
The raw data average (mean) for all the Skydive Taupo face-to-face reviews is 92.25% and is based on 120 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.82%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alex Victor | 9/10 | 3530 days | 100% |
| Eric | 10/10 | 3535 days | 100% |
| Simon Briens | 10/10 | 3540 days | 99% |
| Theerada Wongkaew | 8/10 | 3568 days | 94% |
| Janina | 8/10 | 3600 days | 90% |
| Maria Korte | 10/10 | 3625 days | 89% |
| gnkwvefvjpewyiiu | 10/10 | 3835 days | 62% |
| Marie Bocquier | 9/10 | 3852 days | 59% |
| Ruby Reynolds | 9/10 | 3859 days | 58% |
| Sascha Daub | 10/10 | 3894 days | 55% |
| Franziska and Sabine | 8/10 | 3906 days | 52% |
| Chloe | 9/10 | 3921 days | 51% |
| Justin Kechanski | 10/10 | 3939 days | 49% |
| Laurence | 8/10 | 4217 days | 13% |
| Matthias Bohmert | 9/10 | 4256 days | 9% |
| Anne Hempelt | 10/10 | 4321 days | 1% |
| Lukas, Anne and Malte | 7/10 | 4321 days | 0% |
| Lea Darotchetche | 9/10 | 4485 days | 57% |
| Florian Klein | 10/10 | 4547 days | 58% |
| Sarah Beyeler | 10/10 | 4594 days | 58% |
| Kim Lavener | 10/10 | 4594 days | 58% |
| Isabelle Bohle | 9/10 | 4605 days | 57% |
| Felix Brettner | 10/10 | 4614 days | 58% |
| Arnaud Memay | 9/10 | 4647 days | 57% |
| Evian Bolz | 10/10 | 4652 days | 58% |
| Chen Levin | 10/10 | 4652 days | 58% |
| Carina Huhmann | 9/10 | 4659 days | 57% |
| zhang yang | 10/10 | 4685 days | 58% |
| Sarah Horn | 10/10 | 4948 days | 58% |
| Sebastian | 8/10 | 4964 days | 56% |
| Anna Niesl | 10/10 | 4966 days | 58% |
| Jonas Schelbert | 10/10 | 4968 days | 58% |
| Tessa Sinnema | 9/10 | 5019 days | 57% |
| Tourist101 | 9/10 | 5111 days | 57% |
| pollyg | 10/10 | 5172 days | 58% |
| Isabel Winkow | 8/10 | 5318 days | 56% |
| nathan_carr | 10/10 | 5507 days | 58% |
| tessrie | 10/10 | 5569 days | 58% |
| blayzeuk | 10/10 | 5630 days | 58% |
| Robin van der Linden | 10/10 | 5642 days | 58% |
| Alice Bastiman | 10/10 | 5668 days | 58% |
| Gema | 10/10 | 5674 days | 58% |
| Claire Colquhoun | 10/10 | 5678 days | 58% |
| amritdhingra | 10/10 | 5691 days | 58% |
| Pieter & Annelies | 9/10 | 5693 days | 57% |
| Nick Roberts | 9/10 | 5694 days | 57% |
| Steff | 8/10 | 5711 days | 56% |
| Ainoa Salazar Lozano | 10/10 | 5712 days | 58% |
| Fabi & Sabi | 10/10 | 5714 days | 58% |
| Katherine Bernsdorf | 7/10 | 5715 days | 53% |
| kimfeaster | 10/10 | 5719 days | 58% |
| JasonCainNZ | 10/10 | 5750 days | 58% |
| Andreaperera | 10/10 | 5811 days | 58% |
| robjohn | 10/10 | 5811 days | 58% |
| katiec82 | 10/10 | 5903 days | 58% |
| kimi | 10/10 | 5934 days | 58% |
| dktnzl | 10/10 | 5964 days | 58% |
| Jen1804 | 10/10 | 6000 days | 58% |
| marisraneth | 10/10 | 6025 days | 58% |
| Hans & Huxi | 7/10 | 6064 days | 53% |
| Mieke Knoops | 10/10 | 6066 days | 58% |
| Mathias Skov | 9/10 | 6070 days | 57% |
| Jens van Evp | 7/10 | 6080 days | 53% |
| Max Van der Zalm | 7/10 | 6080 days | 53% |
| maxxx | 10/10 | 6084 days | 58% |
| Chris Leach | 9/10 | 6153 days | 57% |
| Martin | 10/10 | 6156 days | 58% |
| Thomas Willi | 10/10 | 6156 days | 58% |
| Bettina illmann | 10/10 | 6172 days | 58% |
| jimmy33 | 10/10 | 6176 days | 58% |
| holly | 10/10 | 6268 days | 58% |
| Joy Lehane | 10/10 | 6268 days | 58% |
| Sophie Keate | 7/10 | 6274 days | 53% |
| Sam Lightfoot | 6/10 | 6274 days | 49% |
| Catherine Smiles | 10/10 | 6304 days | 58% |
| GemmaC | 8/10 | 6382 days | 56% |
| LaurensD | 9/10 | 6390 days | 57% |
| rosil | 10/10 | 6390 days | 58% |
| Patricia | 10/10 | 6391 days | 58% |
| Jake1 | 8/10 | 6392 days | 56% |
| Martina Bumiller | 10/10 | 6395 days | 58% |
| mariea | 10/10 | 6401 days | 58% |
| LosItaly | 9/10 | 6402 days | 57% |
| JohannesGermany | 7/10 | 6407 days | 53% |
| Craig | 9/10 | 6409 days | 57% |
| Hayley | 9/10 | 6414 days | 57% |
| Farmshow | 10/10 | 6421 days | 58% |
| Rick Rissewijck | 9/10 | 6429 days | 57% |
| Ozhan | 10/10 | 6430 days | 58% |
| EmmaB1 | 10/10 | 6436 days | 58% |
| BethanD | 10/10 | 6437 days | 58% |
| James | 9/10 | 6439 days | 57% |
| Simon | 10/10 | 6440 days | 58% |
| renanf | 10/10 | 6441 days | 58% |
| DaraghD | 9/10 | 6447 days | 57% |
| Laura Muser | 10/10 | 6448 days | 58% |
| Whiteeee | 10/10 | 6449 days | 58% |
| Heidi | 10/10 | 6454 days | 58% |
| Salick | 10/10 | 6454 days | 58% |
| Constance | 10/10 | 6456 days | 58% |
| Dougal | 10/10 | 6462 days | 58% |
| Eugen | 10/10 | 6462 days | 58% |
| Ann-Kathren | 10/10 | 6462 days | 58% |
| Chris | 8/10 | 6462 days | 56% |
| Kefan | 10/10 | 6463 days | 58% |
| Sonja | 9/10 | 6494 days | 57% |
| Tia | 10/10 | 6515 days | 58% |
| Nicole | 10/10 | 6524 days | 58% |
| Gayle | 10/10 | 6547 days | 58% |
| Spike | 10/10 | 6596 days | 58% |
| Daniela Bell | 10/10 | 6596 days | 58% |
| Sarah Rushton | 10/10 | 6614 days | 58% |
| Daniala | 10/10 | 6657 days | 58% |
| John Ryan | 9/10 | 6767 days | 57% |
| Ellie Koss | 7/10 | 6767 days | 53% |
| charlotta | 10/10 | 6785 days | 58% |
| richard griffiths | 10/10 | 6785 days | 58% |
| Emily Houston | 10/10 | 6787 days | 58% |
| Claire Masling | 7/10 | 6790 days | 53% |
| Camille | 10/10 | 6803 days | 58% |
| Anders | 8/10 | 6803 days | 56% |
| Gregor | 7/10 | 6806 days | 53% |
| Stephanie Noverraz | 10/10 | 6810 days | 58% |
| Laura | 10/10 | 6826 days | 58% |
| Warren | 10/10 | 6830 days | 58% |
| Ian | 10/10 | 6830 days | 58% |
| Vicky | 10/10 | 6832 days | 58% |
| Andrew | 9/10 | 6837 days | 57% |
| Paul Cowie | 10/10 | 6865 days | 58% |
| Stuart Weavers | 10/10 | 6867 days | 58% |
| Martina | 8/10 | 6880 days | 56% |
| Jill Bourke | 10/10 | 6962 days | 58% |
| Diane | 6/10 | 7097 days | 49% |
| Kristine | 10/10 | 7102 days | 58% |
| Miles | 10/10 | 7106 days | 58% |
| Helen | 10/10 | 7108 days | 58% |
| David | 9/10 | 7111 days | 57% |
| Hanneke | 10/10 | 7118 days | 58% |
| Johnny | 8/10 | 7118 days | 56% |
| Natalie | 8/10 | 7125 days | 56% |
| Jonas | 10/10 | 7125 days | 58% |
| Dan | 10/10 | 7131 days | 58% |
| Nina | 10/10 | 7162 days | 58% |
| Inga | 10/10 | 7162 days | 58% |
| Italy | 9/10 | 7162 days | 57% |
| Nina | 9/10 | 7162 days | 57% |
| Helen | 8/10 | 7162 days | 56% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Taupo experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.23% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 68 days. However the Skydive Taupo experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Taupo experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.18% |
| 198 | -3.20% |
| 199 | -3.21% |
| 200 | -3.23% |
| 201 | -3.25% |
| 202 | -3.26% |
| 203 | -3.28% |
| … | … |
Balancing Adjustment
0.92% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.