Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Taupo.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
147 Valid Reviews
The Skydive Taupo experience has a total of 147 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 147 valid reviews:
The raw data average (mean) for all the Skydive Taupo valid reviews is 93.47% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
120 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 147 valid reviews, the experience has 120 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 120 face-to-face reviews:
The raw data average (mean) for all the Skydive Taupo face-to-face reviews is 92.25% and is based on 120 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Alex Victor||9/10||1092 days||5.0||100%|
|Simon Briens||10/10||1102 days||4.99||100%|
|Theerada Wongkaew||8/10||1130 days||4.68||94%|
|Maria Korte||10/10||1187 days||4.82||96%|
|Marie Bocquier||9/10||1414 days||4.38||87%|
|Ruby Reynolds||9/10||1421 days||4.36||87%|
|Sascha Daub||10/10||1456 days||4.29||86%|
|Franziska and Sabine||8/10||1468 days||4.06||81%|
|Justin Kechanski||10/10||1501 days||4.21||84%|
|Matthias Bohmert||9/10||1818 days||3.59||72%|
|Anne Hempelt||10/10||1883 days||3.46||69%|
|Lukas, Anne and Malte||7/10||1883 days||3.15||63%|
|Lea Darotchetche||9/10||2047 days||3.14||63%|
|Florian Klein||10/10||2109 days||3.02||60%|
|Sarah Beyeler||10/10||2156 days||2.92||58%|
|Kim Lavener||10/10||2156 days||2.92||58%|
|Isabelle Bohle||9/10||2167 days||2.9||58%|
|Felix Brettner||10/10||2176 days||2.88||58%|
|Arnaud Memay||9/10||2209 days||2.82||56%|
|Evian Bolz||10/10||2214 days||2.81||56%|
|Chen Levin||10/10||2214 days||2.81||56%|
|Carina Huhmann||9/10||2221 days||2.8||56%|
|zhang yang||10/10||2247 days||2.75||55%|
|Sarah Horn||10/10||2510 days||2.23||45%|
|Anna Niesl||10/10||2528 days||2.2||44%|
|Jonas Schelbert||10/10||2530 days||2.19||44%|
|Tessa Sinnema||9/10||2581 days||2.09||42%|
|Isabel Winkow||8/10||2880 days||1.43||29%|
|Robin van der Linden||10/10||3204 days||0.87||17%|
|Alice Bastiman||10/10||3230 days||0.82||16%|
|Claire Colquhoun||10/10||3240 days||0.8||16%|
|Pieter & Annelies||9/10||3255 days||0.77||15%|
|Nick Roberts||9/10||3256 days||0.77||15%|
|Ainoa Salazar Lozano||10/10||3274 days||0.74||15%|
|Fabi & Sabi||10/10||3276 days||0.73||15%|
|Katherine Bernsdorf||7/10||3277 days||0.66||13%|
|Hans & Huxi||7/10||3626 days||0.04||1%|
|Mieke Knoops||10/10||3628 days||0.04||1%|
|Mathias Skov||9/10||3632 days||0.04||1%|
|Jens van Evp||7/10||3642 days||0.01||0%|
|Max Van der Zalm||7/10||3642 days||0.01||0%|
|Chris Leach||9/10||3715 days||0.0||0%|
|Thomas Willi||10/10||3718 days||0.0||0%|
|Bettina illmann||10/10||3734 days||0.0||0%|
|Joy Lehane||10/10||3830 days||0.0||0%|
|Sophie Keate||7/10||3836 days||0.0||0%|
|Sam Lightfoot||6/10||3836 days||0.0||0%|
|Catherine Smiles||10/10||3866 days||0.0||0%|
|Martina Bumiller||10/10||3957 days||0.0||0%|
|Rick Rissewijck||9/10||3991 days||0.0||0%|
|Laura Muser||10/10||4011 days||0.0||0%|
|Daniela Bell||10/10||4158 days||0.0||0%|
|Sarah Rushton||10/10||4176 days||0.0||0%|
|John Ryan||9/10||4329 days||0.0||0%|
|Ellie Koss||7/10||4329 days||0.0||0%|
|richard griffiths||10/10||4348 days||0.0||0%|
|Emily Houston||10/10||4349 days||0.0||0%|
|Claire Masling||7/10||4352 days||0.0||0%|
|Stephanie Noverraz||10/10||4372 days||0.0||0%|
|Paul Cowie||10/10||4427 days||0.0||0%|
|Stuart Weavers||10/10||4429 days||0.0||0%|
|Jill Bourke||10/10||4524 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Taupo experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Skydive Taupo experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Skydive Taupo experience has been adjusted for 199 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.