G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Taupo.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Skydive Taupo
Valid Reviews
147 Valid Reviews
The Skydive Taupo experience has a total of 147 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 147 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 92 |
|
63% |
| 9/10 | 28 |
|
19% |
| 8/10 | 15 |
|
10% |
| 7/10 | 10 |
|
7% |
| 6/10 | 2 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.47% Average
The raw data average (mean) for all the Skydive Taupo valid reviews is 93.47% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
120 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 147 valid reviews, the experience has 120 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 120 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
57% |
| 9/10 | 25 |
|
21% |
| 8/10 | 15 |
|
13% |
| 7/10 | 10 |
|
8% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.25% Average
The raw data average (mean) for all the Skydive Taupo face-to-face reviews is 92.25% and is based on 120 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.75%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alex Victor | 9/10 | 3429 days | 99% |
| Eric | 10/10 | 3434 days | 100% |
| Simon Briens | 10/10 | 3439 days | 99% |
| Theerada Wongkaew | 8/10 | 3467 days | 94% |
| Janina | 8/10 | 3499 days | 90% |
| Maria Korte | 10/10 | 3524 days | 89% |
| gnkwvefvjpewyiiu | 10/10 | 3734 days | 62% |
| Marie Bocquier | 9/10 | 3751 days | 59% |
| Ruby Reynolds | 9/10 | 3758 days | 59% |
| Sascha Daub | 10/10 | 3793 days | 55% |
| Franziska and Sabine | 8/10 | 3805 days | 52% |
| Chloe | 9/10 | 3820 days | 51% |
| Justin Kechanski | 10/10 | 3838 days | 49% |
| Laurence | 8/10 | 4116 days | 14% |
| Matthias Bohmert | 9/10 | 4155 days | 9% |
| Anne Hempelt | 10/10 | 4220 days | 1% |
| Lukas, Anne and Malte | 7/10 | 4220 days | 0% |
| Lea Darotchetche | 9/10 | 4384 days | 45% |
| Florian Klein | 10/10 | 4446 days | 45% |
| Sarah Beyeler | 10/10 | 4493 days | 45% |
| Kim Lavener | 10/10 | 4493 days | 45% |
| Isabelle Bohle | 9/10 | 4504 days | 45% |
| Felix Brettner | 10/10 | 4513 days | 45% |
| Arnaud Memay | 9/10 | 4546 days | 45% |
| Evian Bolz | 10/10 | 4551 days | 45% |
| Chen Levin | 10/10 | 4551 days | 45% |
| Carina Huhmann | 9/10 | 4558 days | 45% |
| zhang yang | 10/10 | 4584 days | 45% |
| Sarah Horn | 10/10 | 4847 days | 45% |
| Sebastian | 8/10 | 4863 days | 44% |
| Anna Niesl | 10/10 | 4865 days | 45% |
| Jonas Schelbert | 10/10 | 4867 days | 45% |
| Tessa Sinnema | 9/10 | 4918 days | 45% |
| Tourist101 | 9/10 | 5010 days | 45% |
| pollyg | 10/10 | 5071 days | 45% |
| Isabel Winkow | 8/10 | 5217 days | 44% |
| nathan_carr | 10/10 | 5406 days | 45% |
| tessrie | 10/10 | 5468 days | 45% |
| blayzeuk | 10/10 | 5529 days | 45% |
| Robin van der Linden | 10/10 | 5541 days | 45% |
| Alice Bastiman | 10/10 | 5567 days | 45% |
| Gema | 10/10 | 5573 days | 45% |
| Claire Colquhoun | 10/10 | 5577 days | 45% |
| amritdhingra | 10/10 | 5590 days | 45% |
| Pieter & Annelies | 9/10 | 5592 days | 45% |
| Nick Roberts | 9/10 | 5593 days | 45% |
| Steff | 8/10 | 5610 days | 44% |
| Ainoa Salazar Lozano | 10/10 | 5611 days | 45% |
| Fabi & Sabi | 10/10 | 5613 days | 45% |
| Katherine Bernsdorf | 7/10 | 5614 days | 41% |
| kimfeaster | 10/10 | 5618 days | 45% |
| JasonCainNZ | 10/10 | 5649 days | 45% |
| Andreaperera | 10/10 | 5710 days | 45% |
| robjohn | 10/10 | 5710 days | 45% |
| katiec82 | 10/10 | 5802 days | 45% |
| kimi | 10/10 | 5833 days | 45% |
| dktnzl | 10/10 | 5863 days | 45% |
| Jen1804 | 10/10 | 5899 days | 45% |
| marisraneth | 10/10 | 5924 days | 45% |
| Hans & Huxi | 7/10 | 5963 days | 41% |
| Mieke Knoops | 10/10 | 5965 days | 45% |
| Mathias Skov | 9/10 | 5969 days | 45% |
| Jens van Evp | 7/10 | 5979 days | 41% |
| Max Van der Zalm | 7/10 | 5979 days | 41% |
| maxxx | 10/10 | 5983 days | 45% |
| Chris Leach | 9/10 | 6052 days | 45% |
| Martin | 10/10 | 6055 days | 45% |
| Thomas Willi | 10/10 | 6055 days | 45% |
| Bettina illmann | 10/10 | 6071 days | 45% |
| jimmy33 | 10/10 | 6075 days | 45% |
| holly | 10/10 | 6167 days | 45% |
| Joy Lehane | 10/10 | 6167 days | 45% |
| Sophie Keate | 7/10 | 6173 days | 41% |
| Sam Lightfoot | 6/10 | 6173 days | 37% |
| Catherine Smiles | 10/10 | 6203 days | 45% |
| GemmaC | 8/10 | 6281 days | 44% |
| LaurensD | 9/10 | 6289 days | 45% |
| rosil | 10/10 | 6289 days | 45% |
| Patricia | 10/10 | 6290 days | 45% |
| Jake1 | 8/10 | 6291 days | 44% |
| Martina Bumiller | 10/10 | 6294 days | 45% |
| mariea | 10/10 | 6301 days | 45% |
| LosItaly | 9/10 | 6301 days | 45% |
| JohannesGermany | 7/10 | 6307 days | 41% |
| Craig | 9/10 | 6308 days | 45% |
| Hayley | 9/10 | 6313 days | 45% |
| Farmshow | 10/10 | 6320 days | 45% |
| Rick Rissewijck | 9/10 | 6328 days | 45% |
| Ozhan | 10/10 | 6329 days | 45% |
| EmmaB1 | 10/10 | 6335 days | 45% |
| BethanD | 10/10 | 6336 days | 45% |
| James | 9/10 | 6338 days | 45% |
| Simon | 10/10 | 6340 days | 45% |
| renanf | 10/10 | 6340 days | 45% |
| DaraghD | 9/10 | 6346 days | 45% |
| Laura Muser | 10/10 | 6348 days | 45% |
| Whiteeee | 10/10 | 6348 days | 45% |
| Heidi | 10/10 | 6353 days | 45% |
| Salick | 10/10 | 6353 days | 45% |
| Constance | 10/10 | 6355 days | 45% |
| Dougal | 10/10 | 6361 days | 45% |
| Eugen | 10/10 | 6361 days | 45% |
| Ann-Kathren | 10/10 | 6361 days | 45% |
| Chris | 8/10 | 6361 days | 44% |
| Kefan | 10/10 | 6362 days | 45% |
| Sonja | 9/10 | 6394 days | 45% |
| Tia | 10/10 | 6415 days | 45% |
| Nicole | 10/10 | 6423 days | 45% |
| Gayle | 10/10 | 6446 days | 45% |
| Spike | 10/10 | 6495 days | 45% |
| Daniela Bell | 10/10 | 6495 days | 45% |
| Sarah Rushton | 10/10 | 6513 days | 45% |
| Daniala | 10/10 | 6556 days | 45% |
| John Ryan | 9/10 | 6666 days | 45% |
| Ellie Koss | 7/10 | 6666 days | 41% |
| charlotta | 10/10 | 6685 days | 45% |
| richard griffiths | 10/10 | 6685 days | 45% |
| Emily Houston | 10/10 | 6686 days | 45% |
| Claire Masling | 7/10 | 6689 days | 41% |
| Camille | 10/10 | 6702 days | 45% |
| Anders | 8/10 | 6702 days | 44% |
| Gregor | 7/10 | 6705 days | 41% |
| Stephanie Noverraz | 10/10 | 6710 days | 45% |
| Laura | 10/10 | 6725 days | 45% |
| Warren | 10/10 | 6729 days | 45% |
| Ian | 10/10 | 6729 days | 45% |
| Vicky | 10/10 | 6731 days | 45% |
| Andrew | 9/10 | 6736 days | 45% |
| Paul Cowie | 10/10 | 6764 days | 45% |
| Stuart Weavers | 10/10 | 6766 days | 45% |
| Martina | 8/10 | 6779 days | 44% |
| Jill Bourke | 10/10 | 6861 days | 45% |
| Diane | 6/10 | 6996 days | 37% |
| Kristine | 10/10 | 7001 days | 45% |
| Miles | 10/10 | 7005 days | 45% |
| Helen | 10/10 | 7007 days | 45% |
| David | 9/10 | 7010 days | 45% |
| Hanneke | 10/10 | 7017 days | 45% |
| Johnny | 8/10 | 7017 days | 44% |
| Natalie | 8/10 | 7024 days | 44% |
| Jonas | 10/10 | 7024 days | 45% |
| Dan | 10/10 | 7030 days | 45% |
| Nina | 10/10 | 7061 days | 45% |
| Inga | 10/10 | 7061 days | 45% |
| Italy | 9/10 | 7061 days | 45% |
| Nina | 9/10 | 7061 days | 45% |
| Helen | 8/10 | 7061 days | 44% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Taupo experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.15% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 118 days. However the Skydive Taupo experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Taupo experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.12% |
| 198 | -2.13% |
| 199 | -2.14% |
| 200 | -2.15% |
| 201 | -2.16% |
| 202 | -2.17% |
| 203 | -2.18% |
| … | … |
Balancing Adjustment
0.80% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.