Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Taupo.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Skydive Taupo
Valid Reviews
147 Valid Reviews
The Skydive Taupo experience has a total of 147 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 147 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 92 |
|
63% |
| 9/10 | 28 |
|
19% |
| 8/10 | 15 |
|
10% |
| 7/10 | 10 |
|
7% |
| 6/10 | 2 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.47% Average
The raw data average (mean) for all the Skydive Taupo valid reviews is 93.47% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
120 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 147 valid reviews, the experience has 120 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 120 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
57% |
| 9/10 | 25 |
|
21% |
| 8/10 | 15 |
|
13% |
| 7/10 | 10 |
|
8% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.25% Average
The raw data average (mean) for all the Skydive Taupo face-to-face reviews is 92.25% and is based on 120 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.48%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alex Victor | 9/10 | 3242 days | 99% |
| Eric | 10/10 | 3247 days | 100% |
| Simon Briens | 10/10 | 3252 days | 100% |
| Theerada Wongkaew | 8/10 | 3280 days | 95% |
| Janina | 8/10 | 3312 days | 92% |
| Maria Korte | 10/10 | 3337 days | 92% |
| gnkwvefvjpewyiiu | 10/10 | 3547 days | 73% |
| Marie Bocquier | 9/10 | 3564 days | 71% |
| Ruby Reynolds | 9/10 | 3571 days | 70% |
| Sascha Daub | 10/10 | 3606 days | 68% |
| Franziska and Sabine | 8/10 | 3618 days | 66% |
| Chloe | 9/10 | 3633 days | 65% |
| Justin Kechanski | 10/10 | 3651 days | 64% |
| Laurence | 8/10 | 3929 days | 39% |
| Matthias Bohmert | 9/10 | 3968 days | 35% |
| Anne Hempelt | 10/10 | 4033 days | 30% |
| Lukas, Anne and Malte | 7/10 | 4033 days | 28% |
| Lea Darotchetche | 9/10 | 4197 days | 15% |
| Florian Klein | 10/10 | 4259 days | 10% |
| Sarah Beyeler | 10/10 | 4306 days | 6% |
| Kim Lavener | 10/10 | 4306 days | 6% |
| Isabelle Bohle | 9/10 | 4317 days | 5% |
| Felix Brettner | 10/10 | 4326 days | 4% |
| Arnaud Memay | 9/10 | 4359 days | 1% |
| Evian Bolz | 10/10 | 4364 days | 1% |
| Chen Levin | 10/10 | 4364 days | 1% |
| Carina Huhmann | 9/10 | 4371 days | 0% |
| zhang yang | 10/10 | 4397 days | 45% |
| Sarah Horn | 10/10 | 4660 days | 45% |
| Sebastian | 8/10 | 4676 days | 44% |
| Anna Niesl | 10/10 | 4678 days | 45% |
| Jonas Schelbert | 10/10 | 4680 days | 45% |
| Tessa Sinnema | 9/10 | 4731 days | 44% |
| Tourist101 | 9/10 | 4823 days | 44% |
| pollyg | 10/10 | 4884 days | 45% |
| Isabel Winkow | 8/10 | 5030 days | 44% |
| nathan_carr | 10/10 | 5219 days | 45% |
| tessrie | 10/10 | 5281 days | 45% |
| blayzeuk | 10/10 | 5342 days | 45% |
| Robin van der Linden | 10/10 | 5354 days | 45% |
| Alice Bastiman | 10/10 | 5380 days | 45% |
| Gema | 10/10 | 5386 days | 45% |
| Claire Colquhoun | 10/10 | 5390 days | 45% |
| amritdhingra | 10/10 | 5403 days | 45% |
| Pieter & Annelies | 9/10 | 5405 days | 44% |
| Nick Roberts | 9/10 | 5406 days | 44% |
| Steff | 8/10 | 5423 days | 44% |
| Ainoa Salazar Lozano | 10/10 | 5424 days | 45% |
| Fabi & Sabi | 10/10 | 5426 days | 45% |
| Katherine Bernsdorf | 7/10 | 5427 days | 42% |
| kimfeaster | 10/10 | 5431 days | 45% |
| JasonCainNZ | 10/10 | 5462 days | 45% |
| Andreaperera | 10/10 | 5523 days | 45% |
| robjohn | 10/10 | 5523 days | 45% |
| katiec82 | 10/10 | 5615 days | 45% |
| kimi | 10/10 | 5646 days | 45% |
| dktnzl | 10/10 | 5676 days | 45% |
| Jen1804 | 10/10 | 5712 days | 45% |
| marisraneth | 10/10 | 5737 days | 45% |
| Hans & Huxi | 7/10 | 5776 days | 42% |
| Mieke Knoops | 10/10 | 5778 days | 45% |
| Mathias Skov | 9/10 | 5782 days | 44% |
| Jens van Evp | 7/10 | 5792 days | 42% |
| Max Van der Zalm | 7/10 | 5792 days | 42% |
| maxxx | 10/10 | 5796 days | 45% |
| Chris Leach | 9/10 | 5865 days | 44% |
| Martin | 10/10 | 5868 days | 45% |
| Thomas Willi | 10/10 | 5868 days | 45% |
| Bettina illmann | 10/10 | 5884 days | 45% |
| jimmy33 | 10/10 | 5888 days | 45% |
| holly | 10/10 | 5980 days | 45% |
| Joy Lehane | 10/10 | 5980 days | 45% |
| Sophie Keate | 7/10 | 5986 days | 42% |
| Sam Lightfoot | 6/10 | 5986 days | 38% |
| Catherine Smiles | 10/10 | 6016 days | 45% |
| GemmaC | 8/10 | 6094 days | 44% |
| LaurensD | 9/10 | 6102 days | 44% |
| rosil | 10/10 | 6102 days | 45% |
| Patricia | 10/10 | 6103 days | 45% |
| Jake1 | 8/10 | 6104 days | 44% |
| Martina Bumiller | 10/10 | 6107 days | 45% |
| mariea | 10/10 | 6113 days | 45% |
| LosItaly | 9/10 | 6114 days | 44% |
| JohannesGermany | 7/10 | 6119 days | 42% |
| Craig | 9/10 | 6121 days | 44% |
| Hayley | 9/10 | 6126 days | 44% |
| Farmshow | 10/10 | 6133 days | 45% |
| Rick Rissewijck | 9/10 | 6141 days | 44% |
| Ozhan | 10/10 | 6142 days | 45% |
| EmmaB1 | 10/10 | 6148 days | 45% |
| BethanD | 10/10 | 6149 days | 45% |
| James | 9/10 | 6151 days | 44% |
| Simon | 10/10 | 6152 days | 45% |
| renanf | 10/10 | 6153 days | 45% |
| DaraghD | 9/10 | 6159 days | 44% |
| Laura Muser | 10/10 | 6160 days | 45% |
| Whiteeee | 10/10 | 6161 days | 45% |
| Heidi | 10/10 | 6166 days | 45% |
| Salick | 10/10 | 6166 days | 45% |
| Constance | 10/10 | 6168 days | 45% |
| Dougal | 10/10 | 6174 days | 45% |
| Eugen | 10/10 | 6174 days | 45% |
| Ann-Kathren | 10/10 | 6174 days | 45% |
| Chris | 8/10 | 6174 days | 44% |
| Kefan | 10/10 | 6175 days | 45% |
| Sonja | 9/10 | 6206 days | 44% |
| Tia | 10/10 | 6227 days | 45% |
| Nicole | 10/10 | 6236 days | 45% |
| Gayle | 10/10 | 6258 days | 45% |
| Spike | 10/10 | 6308 days | 45% |
| Daniela Bell | 10/10 | 6308 days | 45% |
| Sarah Rushton | 10/10 | 6326 days | 45% |
| Daniala | 10/10 | 6369 days | 45% |
| John Ryan | 9/10 | 6479 days | 44% |
| Ellie Koss | 7/10 | 6479 days | 42% |
| charlotta | 10/10 | 6497 days | 45% |
| richard griffiths | 10/10 | 6497 days | 45% |
| Emily Houston | 10/10 | 6499 days | 45% |
| Claire Masling | 7/10 | 6502 days | 42% |
| Camille | 10/10 | 6515 days | 45% |
| Anders | 8/10 | 6515 days | 44% |
| Gregor | 7/10 | 6518 days | 42% |
| Stephanie Noverraz | 10/10 | 6522 days | 45% |
| Laura | 10/10 | 6538 days | 45% |
| Warren | 10/10 | 6542 days | 45% |
| Ian | 10/10 | 6542 days | 45% |
| Vicky | 10/10 | 6544 days | 45% |
| Andrew | 9/10 | 6549 days | 44% |
| Paul Cowie | 10/10 | 6577 days | 45% |
| Stuart Weavers | 10/10 | 6579 days | 45% |
| Martina | 8/10 | 6592 days | 44% |
| Jill Bourke | 10/10 | 6674 days | 45% |
| Diane | 6/10 | 6809 days | 38% |
| Kristine | 10/10 | 6814 days | 45% |
| Miles | 10/10 | 6818 days | 45% |
| Helen | 10/10 | 6820 days | 45% |
| David | 9/10 | 6823 days | 44% |
| Hanneke | 10/10 | 6830 days | 45% |
| Johnny | 8/10 | 6830 days | 44% |
| Natalie | 8/10 | 6837 days | 44% |
| Jonas | 10/10 | 6837 days | 45% |
| Dan | 10/10 | 6843 days | 45% |
| Nina | 10/10 | 6874 days | 45% |
| Inga | 10/10 | 6874 days | 45% |
| Italy | 9/10 | 6874 days | 44% |
| Nina | 9/10 | 6874 days | 44% |
| Helen | 8/10 | 6874 days | 44% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Taupo experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Skydive Taupo experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Taupo experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
1.08% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.