Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Taupo.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Skydive Taupo
Valid Reviews
147 Valid Reviews
The Skydive Taupo experience has a total of 147 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 147 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 92 |
|
63% |
| 9/10 | 28 |
|
19% |
| 8/10 | 15 |
|
10% |
| 7/10 | 10 |
|
7% |
| 6/10 | 2 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.47% Average
The raw data average (mean) for all the Skydive Taupo valid reviews is 93.47% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
120 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 147 valid reviews, the experience has 120 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 120 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
57% |
| 9/10 | 25 |
|
21% |
| 8/10 | 15 |
|
13% |
| 7/10 | 10 |
|
8% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.25% Average
The raw data average (mean) for all the Skydive Taupo face-to-face reviews is 92.25% and is based on 120 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.83%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alex Victor | 9/10 | 3549 days | 100% |
| Eric | 10/10 | 3554 days | 100% |
| Simon Briens | 10/10 | 3559 days | 99% |
| Theerada Wongkaew | 8/10 | 3587 days | 94% |
| Janina | 8/10 | 3619 days | 90% |
| Maria Korte | 10/10 | 3644 days | 89% |
| gnkwvefvjpewyiiu | 10/10 | 3854 days | 62% |
| Marie Bocquier | 9/10 | 3871 days | 59% |
| Ruby Reynolds | 9/10 | 3878 days | 58% |
| Sascha Daub | 10/10 | 3913 days | 54% |
| Franziska and Sabine | 8/10 | 3925 days | 52% |
| Chloe | 9/10 | 3940 days | 51% |
| Justin Kechanski | 10/10 | 3958 days | 49% |
| Laurence | 8/10 | 4236 days | 13% |
| Matthias Bohmert | 9/10 | 4275 days | 8% |
| Anne Hempelt | 10/10 | 4340 days | 0% |
| Lukas, Anne and Malte | 7/10 | 4340 days | 0% |
| Lea Darotchetche | 9/10 | 4504 days | 59% |
| Florian Klein | 10/10 | 4566 days | 60% |
| Sarah Beyeler | 10/10 | 4613 days | 60% |
| Kim Lavener | 10/10 | 4613 days | 60% |
| Isabelle Bohle | 9/10 | 4624 days | 59% |
| Felix Brettner | 10/10 | 4633 days | 60% |
| Arnaud Memay | 9/10 | 4666 days | 59% |
| Evian Bolz | 10/10 | 4671 days | 60% |
| Chen Levin | 10/10 | 4671 days | 60% |
| Carina Huhmann | 9/10 | 4678 days | 59% |
| zhang yang | 10/10 | 4704 days | 60% |
| Sarah Horn | 10/10 | 4967 days | 60% |
| Sebastian | 8/10 | 4983 days | 59% |
| Anna Niesl | 10/10 | 4985 days | 60% |
| Jonas Schelbert | 10/10 | 4987 days | 60% |
| Tessa Sinnema | 9/10 | 5038 days | 59% |
| Tourist101 | 9/10 | 5130 days | 59% |
| pollyg | 10/10 | 5191 days | 60% |
| Isabel Winkow | 8/10 | 5337 days | 59% |
| nathan_carr | 10/10 | 5526 days | 60% |
| tessrie | 10/10 | 5588 days | 60% |
| blayzeuk | 10/10 | 5649 days | 60% |
| Robin van der Linden | 10/10 | 5661 days | 60% |
| Alice Bastiman | 10/10 | 5687 days | 60% |
| Gema | 10/10 | 5693 days | 60% |
| Claire Colquhoun | 10/10 | 5697 days | 60% |
| amritdhingra | 10/10 | 5710 days | 60% |
| Pieter & Annelies | 9/10 | 5712 days | 59% |
| Nick Roberts | 9/10 | 5713 days | 59% |
| Steff | 8/10 | 5730 days | 59% |
| Ainoa Salazar Lozano | 10/10 | 5731 days | 60% |
| Fabi & Sabi | 10/10 | 5733 days | 60% |
| Katherine Bernsdorf | 7/10 | 5734 days | 56% |
| kimfeaster | 10/10 | 5738 days | 60% |
| JasonCainNZ | 10/10 | 5769 days | 60% |
| Andreaperera | 10/10 | 5830 days | 60% |
| robjohn | 10/10 | 5830 days | 60% |
| katiec82 | 10/10 | 5922 days | 60% |
| kimi | 10/10 | 5953 days | 60% |
| dktnzl | 10/10 | 5983 days | 60% |
| Jen1804 | 10/10 | 6019 days | 60% |
| marisraneth | 10/10 | 6044 days | 60% |
| Hans & Huxi | 7/10 | 6083 days | 56% |
| Mieke Knoops | 10/10 | 6085 days | 60% |
| Mathias Skov | 9/10 | 6089 days | 59% |
| Jens van Evp | 7/10 | 6099 days | 56% |
| Max Van der Zalm | 7/10 | 6099 days | 56% |
| maxxx | 10/10 | 6103 days | 60% |
| Chris Leach | 9/10 | 6172 days | 59% |
| Martin | 10/10 | 6175 days | 60% |
| Thomas Willi | 10/10 | 6175 days | 60% |
| Bettina illmann | 10/10 | 6191 days | 60% |
| jimmy33 | 10/10 | 6195 days | 60% |
| holly | 10/10 | 6287 days | 60% |
| Joy Lehane | 10/10 | 6287 days | 60% |
| Sophie Keate | 7/10 | 6293 days | 56% |
| Sam Lightfoot | 6/10 | 6293 days | 51% |
| Catherine Smiles | 10/10 | 6323 days | 60% |
| GemmaC | 8/10 | 6401 days | 59% |
| LaurensD | 9/10 | 6409 days | 59% |
| rosil | 10/10 | 6409 days | 60% |
| Patricia | 10/10 | 6411 days | 60% |
| Jake1 | 8/10 | 6411 days | 59% |
| Martina Bumiller | 10/10 | 6414 days | 60% |
| mariea | 10/10 | 6421 days | 60% |
| LosItaly | 9/10 | 6421 days | 59% |
| JohannesGermany | 7/10 | 6427 days | 56% |
| Craig | 9/10 | 6429 days | 59% |
| Hayley | 9/10 | 6434 days | 59% |
| Farmshow | 10/10 | 6440 days | 60% |
| Rick Rissewijck | 9/10 | 6449 days | 59% |
| Ozhan | 10/10 | 6450 days | 60% |
| EmmaB1 | 10/10 | 6455 days | 60% |
| BethanD | 10/10 | 6456 days | 60% |
| James | 9/10 | 6459 days | 59% |
| Simon | 10/10 | 6460 days | 60% |
| renanf | 10/10 | 6460 days | 60% |
| DaraghD | 9/10 | 6466 days | 59% |
| Laura Muser | 10/10 | 6468 days | 60% |
| Whiteeee | 10/10 | 6468 days | 60% |
| Heidi | 10/10 | 6474 days | 60% |
| Salick | 10/10 | 6474 days | 60% |
| Constance | 10/10 | 6476 days | 60% |
| Dougal | 10/10 | 6482 days | 60% |
| Eugen | 10/10 | 6482 days | 60% |
| Ann-Kathren | 10/10 | 6482 days | 60% |
| Chris | 8/10 | 6482 days | 59% |
| Kefan | 10/10 | 6483 days | 60% |
| Sonja | 9/10 | 6514 days | 59% |
| Tia | 10/10 | 6535 days | 60% |
| Nicole | 10/10 | 6544 days | 60% |
| Gayle | 10/10 | 6566 days | 60% |
| Spike | 10/10 | 6616 days | 60% |
| Daniela Bell | 10/10 | 6616 days | 60% |
| Sarah Rushton | 10/10 | 6634 days | 60% |
| Daniala | 10/10 | 6677 days | 60% |
| John Ryan | 9/10 | 6786 days | 59% |
| Ellie Koss | 7/10 | 6786 days | 56% |
| charlotta | 10/10 | 6805 days | 60% |
| richard griffiths | 10/10 | 6805 days | 60% |
| Emily Houston | 10/10 | 6806 days | 60% |
| Claire Masling | 7/10 | 6809 days | 56% |
| Camille | 10/10 | 6822 days | 60% |
| Anders | 8/10 | 6822 days | 59% |
| Gregor | 7/10 | 6825 days | 56% |
| Stephanie Noverraz | 10/10 | 6830 days | 60% |
| Laura | 10/10 | 6845 days | 60% |
| Warren | 10/10 | 6849 days | 60% |
| Ian | 10/10 | 6849 days | 60% |
| Vicky | 10/10 | 6851 days | 60% |
| Andrew | 9/10 | 6856 days | 59% |
| Paul Cowie | 10/10 | 6884 days | 60% |
| Stuart Weavers | 10/10 | 6886 days | 60% |
| Martina | 8/10 | 6899 days | 59% |
| Jill Bourke | 10/10 | 6981 days | 60% |
| Diane | 6/10 | 7116 days | 51% |
| Kristine | 10/10 | 7121 days | 60% |
| Miles | 10/10 | 7125 days | 60% |
| Helen | 10/10 | 7127 days | 60% |
| David | 9/10 | 7130 days | 59% |
| Hanneke | 10/10 | 7137 days | 60% |
| Johnny | 8/10 | 7137 days | 59% |
| Natalie | 8/10 | 7144 days | 59% |
| Jonas | 10/10 | 7144 days | 60% |
| Dan | 10/10 | 7150 days | 60% |
| Nina | 10/10 | 7181 days | 60% |
| Inga | 10/10 | 7181 days | 60% |
| Italy | 9/10 | 7181 days | 59% |
| Nina | 9/10 | 7181 days | 59% |
| Helen | 8/10 | 7181 days | 59% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Taupo experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.62% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 58 days. However the Skydive Taupo experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Taupo experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.57% |
| 198 | -3.59% |
| 199 | -3.60% |
| 200 | -3.62% |
| 201 | -3.64% |
| 202 | -3.66% |
| 203 | -3.68% |
| … | … |
Balancing Adjustment
0.97% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.