Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Hukafalls Jet Taupo.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Hukafalls Jet Taupo

Valid Reviews

79 Valid Reviews

The Hukafalls Jet Taupo experience has a total of 81 reviews. There are 79 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 79 valid reviews:

Rating Count Percentage
10/10 25
32%
9/10 20
25%
8/10 21
27%
7/10 6
8%
6/10 4
5%
5/10 1
1%
4/10 1
1%
3/10 1
1%
2/10 0
0%
1/10 0
0%

85.57% Average

The raw data average (mean) for all the Hukafalls Jet Taupo valid reviews is 85.57% and is based on 79 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

63 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 79 valid reviews, the experience has 63 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 63 face-to-face reviews:

Rating Count Percentage
10/10 17
27%
9/10 18
29%
8/10 16
25%
7/10 6
10%
6/10 4
6%
5/10 1
2%
4/10 0
0%
3/10 1
2%
2/10 0
0%
1/10 0
0%

84.76% Average

The raw data average (mean) for all the Hukafalls Jet Taupo face-to-face reviews is 84.76% and is based on 63 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.90%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Les Hendy 10/10 486 days 100%
Mauricio Daniele 9/10 774 days 33%
Marilyn and Steffen 8/10 831 days 24%
Lea Karl 5/10 1165 days 6%
Franz Birkefeld 6/10 1432 days 6%
Petr Dvorak 9/10 1824 days 5%
Jes Paulsen 9/10 1897 days 5%
Siegfried Richter 10/10 2193 days 4%
Grahame MacKay 8/10 2204 days 4%
Tim Clark 8/10 2211 days 4%
Steve Neilson 10/10 2281 days 4%
Stefanny Ling 7/10 2514 days 3%
Kate Morgan 9/10 2537 days 3%
Andy Johnson 9/10 2540 days 3%
Shirley 10/10 2547 days 3%
Belony 10/10 2564 days 3%
Tayler Gray 8/10 2564 days 3%
Harriet Banes 9/10 2568 days 3%
Lynn Leitch 9/10 2570 days 3%
Stephen Leitch 10/10 2570 days 3%
Jane Hancock 10/10 2572 days 3%
katiec82 10/10 2761 days 2%
thomo182 10/10 2853 days 2%
Family_Thomsen 10/10 2896 days 3%
Gerhard Kronen 9/10 2911 days 2%
Susiekj 10/10 2914 days 2%
B Willmore 10/10 2916 days 2%
Mark and Natasha UK 9/10 2916 days 2%
Alzbeta Czech 10/10 2928 days 2%
Tanja Titze 9/10 2935 days 2%
Caitriona Doyle 3/10 2936 days 2%
Toni 8/10 2936 days 2%
Arne van Schol 7/10 2938 days 2%
Sebastian Kramer 8/10 2948 days 2%
pedawrds 10/10 2993 days 2%
Steven Walsh 8/10 3012 days 2%
Holly 8/10 3065 days 2%
trvlbug 10/10 3157 days 1%
Kirsten Stewart 9/10 3187 days 1%
IRLJohnny 4/10 3218 days 1%
Debra-anne Signal 10/10 3218 days 1%
suet 9/10 3248 days 2%
Nick 10/10 3264 days 2%
John 10/10 3291 days 2%
Bobby 10/10 3297 days 1%
niall stephenson 8/10 3312 days 1%
Ko 8/10 3313 days 2%
Kelly 8/10 3314 days 2%
Patricia 8/10 3316 days 2%
Cindy 7/10 3361 days 1%
Paul 9/10 3365 days 1%
rustytrombone 8/10 3399 days 1%
Louise 9/10 3412 days 1%
Michelle 9/10 3422 days 1%
Atsuko 8/10 3454 days 1%
Bronagh Mcartan 7/10 3496 days 1%
Naki_Girlz 8/10 3578 days 1%
L1z4rd 8/10 3578 days 1%
Liz Brown 10/10 3584 days 1%
Hoetnagels 8/10 3631 days 1%
RhysP 7/10 3633 days 1%
James Davies 10/10 3640 days 1%
Richard Steward 10/10 3645 days 1%
Silvia 7/10 3645 days 1%
Stacy Gould 10/10 3649 days 0%
Sabine Feiner 9/10 3653 days 1%
lawrence Walker 8/10 3722 days 1%
FrankOosterwijk 8/10 3935 days 0%
Bonnie 9/10 3958 days 0%
Clive 9/10 3964 days 0%
Kitsu 9/10 3972 days 0%
Mike Shirley 8/10 3976 days 0%
Fred Highsmith 8/10 3978 days 0%
Roran 6/10 3995 days 0%
Elena Babitcheva 10/10 3995 days 0%
Mary 6/10 3999 days 0%
Didier 6/10 4022 days 0%
Rolf 10/10 4026 days 0%
Nicole 9/10 4026 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hukafalls Jet Taupo experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.04% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Hukafalls Jet Taupo experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Hukafalls Jet Taupo experience has been adjusted for 302 days. Adjustments are according to the following table.

Days Adjustment
299 -5.98%
300 -6.00%
301 -6.02%
302 -6.04%
303 -6.06%
304 -6.08%
305 -6.10%

Final Ranking Score

83%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.