Ranking Score Explained

G'day there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Hukafalls Jet Taupo.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick

Rankers Owner

Hukafalls Jet Taupo

Valid Reviews

79 Valid Reviews

The Hukafalls Jet Taupo experience has a total of 81 reviews. There are 79 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 79 valid reviews:

Rating Count Percentage
10/10 25
32%
9/10 20
25%
8/10 21
27%
7/10 6
8%
6/10 4
5%
5/10 1
1%
4/10 1
1%
3/10 1
1%
2/10 0
0%
1/10 0
0%

85.57% Average

The raw data average (mean) for all the Hukafalls Jet Taupo valid reviews is 85.57% and is based on 79 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

63 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 79 valid reviews, the experience has 63 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 63 face-to-face reviews:

Rating Count Percentage
10/10 17
27%
9/10 18
29%
8/10 16
25%
7/10 6
10%
6/10 4
6%
5/10 1
2%
4/10 0
0%
3/10 1
2%
2/10 0
0%
1/10 0
0%

84.76% Average

The raw data average (mean) for all the Hukafalls Jet Taupo face-to-face reviews is 84.76% and is based on 63 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.29%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Les Hendy 10/10 2078 days 100%
Mauricio Daniele 9/10 2366 days 80%
Marilyn and Steffen 8/10 2423 days 71%
Lea Karl 5/10 2757 days 40%
Franz Birkefeld 6/10 3024 days 25%
Petr Dvorak 9/10 3416 days 5%
Jes Paulsen 9/10 3489 days 0%
Siegfried Richter 10/10 3785 days 25%
Grahame MacKay 8/10 3796 days 23%
Tim Clark 8/10 3803 days 23%
Steve Neilson 10/10 3873 days 25%
Stefanny Ling 7/10 4106 days 22%
Kate Morgan 9/10 4129 days 25%
Andy Johnson 9/10 4132 days 25%
Shirley 10/10 4139 days 25%
Belony 10/10 4156 days 25%
Tayler Gray 8/10 4156 days 23%
Harriet Banes 9/10 4160 days 25%
Lynn Leitch 9/10 4162 days 25%
Stephen Leitch 10/10 4162 days 25%
Jane Hancock 10/10 4164 days 25%
katiec82 10/10 4353 days 25%
thomo182 10/10 4445 days 25%
Family_Thomsen 10/10 4488 days 25%
Gerhard Kronen 9/10 4503 days 25%
Susiekj 10/10 4506 days 25%
B Willmore 10/10 4508 days 25%
Mark and Natasha UK 9/10 4508 days 25%
Alzbeta Czech 10/10 4520 days 25%
Tanja Titze 9/10 4527 days 25%
Caitriona Doyle 3/10 4528 days 16%
Toni 8/10 4528 days 23%
Arne van Schol 7/10 4530 days 22%
Sebastian Kramer 8/10 4540 days 23%
pedawrds 10/10 4585 days 25%
Steven Walsh 8/10 4604 days 23%
Holly 8/10 4657 days 23%
trvlbug 10/10 4749 days 25%
Kirsten Stewart 9/10 4779 days 25%
IRLJohnny 4/10 4810 days 17%
Debra-anne Signal 10/10 4810 days 25%
suet 9/10 4840 days 25%
Nick 10/10 4857 days 25%
John 10/10 4884 days 25%
Bobby 10/10 4890 days 25%
niall stephenson 8/10 4904 days 23%
Ko 8/10 4905 days 23%
Kelly 8/10 4907 days 23%
Patricia 8/10 4909 days 23%
Cindy 7/10 4954 days 22%
Paul 9/10 4958 days 25%
rustytrombone 8/10 4991 days 23%
Louise 9/10 5004 days 25%
Michelle 9/10 5015 days 25%
Atsuko 8/10 5047 days 23%
Bronagh Mcartan 7/10 5089 days 22%
Naki_Girlz 8/10 5171 days 23%
L1z4rd 8/10 5171 days 23%
Liz Brown 10/10 5177 days 25%
Hoetnagels 8/10 5223 days 23%
RhysP 7/10 5225 days 22%
James Davies 10/10 5232 days 25%
Richard Steward 10/10 5237 days 25%
Silvia 7/10 5237 days 22%
Stacy Gould 10/10 5241 days 25%
Sabine Feiner 9/10 5245 days 25%
lawrence Walker 8/10 5314 days 23%
FrankOosterwijk 8/10 5527 days 23%
Bonnie 9/10 5550 days 25%
Clive 9/10 5556 days 25%
Kitsu 9/10 5564 days 25%
Mike Shirley 8/10 5568 days 23%
Fred Highsmith 8/10 5570 days 23%
Roran 6/10 5587 days 19%
Elena Babitcheva 10/10 5587 days 25%
Mary 6/10 5591 days 19%
Didier 6/10 5614 days 19%
Rolf 10/10 5618 days 25%
Nicole 9/10 5618 days 25%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hukafalls Jet Taupo experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.04% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 123 days. However the Hukafalls Jet Taupo experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Hukafalls Jet Taupo experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.01%
198 -2.02%
199 -2.03%
200 -2.04%
201 -2.05%
202 -2.06%
203 -2.07%

Final Ranking Score

84%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.