G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Guided Tour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Puia Guided Tour
Valid Reviews
344 Valid Reviews
The Te Puia Guided Tour experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 344 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
12% |
| 9/10 | 46 |
|
13% |
| 8/10 | 95 |
|
28% |
| 7/10 | 65 |
|
19% |
| 6/10 | 46 |
|
13% |
| 5/10 | 25 |
|
7% |
| 4/10 | 10 |
|
3% |
| 3/10 | 11 |
|
3% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
73.02% Average
The raw data average (mean) for all the Te Puia Guided Tour valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
319 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 319 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 33 |
|
10% |
| 9/10 | 42 |
|
13% |
| 8/10 | 94 |
|
29% |
| 7/10 | 60 |
|
19% |
| 6/10 | 42 |
|
13% |
| 5/10 | 23 |
|
7% |
| 4/10 | 10 |
|
3% |
| 3/10 | 9 |
|
3% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
72.82% Average
The raw data average (mean) for all the Te Puia Guided Tour face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
75.69%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stefano Clerici | 10/10 | 2714 days | 100% |
| Eva Cordemeyer | 8/10 | 2953 days | 84% |
| Pete Martin | 10/10 | 3210 days | 70% |
| Sam Wolfe | 9/10 | 3220 days | 69% |
| Benedikt Lorenz | 8/10 | 3241 days | 67% |
| Sheila Webb | 10/10 | 3241 days | 68% |
| Thomas Klinting | 8/10 | 3245 days | 66% |
| Felix Koehler | 7/10 | 3249 days | 63% |
| Simon Barber | 5/10 | 3249 days | 51% |
| Antoine | 7/10 | 3273 days | 61% |
| Tom Rogers | 10/10 | 3293 days | 65% |
| Tim | 7/10 | 3297 days | 60% |
| Jendrik | 6/10 | 3297 days | 56% |
| Josh Bird | 6/10 | 3299 days | 55% |
| Alonso | 7/10 | 3299 days | 60% |
| Andres Gonzalez | 9/10 | 3317 days | 63% |
| Steven Chong | 9/10 | 3321 days | 63% |
| Johannes Wassner | 10/10 | 3541 days | 50% |
| Volker Stroenisch | 5/10 | 3552 days | 37% |
| Mette Elholm | 8/10 | 3552 days | 48% |
| Sam Fenton-Elston | 5/10 | 3553 days | 37% |
| Math Meyer | 5/10 | 3554 days | 37% |
| Marie Bocquier | 9/10 | 3554 days | 49% |
| S Black | 7/10 | 3560 days | 45% |
| Stephan Kirchenbaur | 7/10 | 3561 days | 45% |
| Clara Guinard | 6/10 | 3563 days | 42% |
| Lilith Hirt | 4/10 | 3565 days | 31% |
| Calum Penn | 10/10 | 3566 days | 48% |
| Nancy Logan | 7/10 | 3570 days | 45% |
| Talissa Missiato | 10/10 | 3572 days | 48% |
| Annalies Beard | 7/10 | 3576 days | 44% |
| Dawn Howard | 7/10 | 3583 days | 44% |
| Melanie Kronbichler | 10/10 | 3596 days | 47% |
| Veronique Kaplan | 2/10 | 3599 days | 21% |
| Stula Vladimir | 10/10 | 3601 days | 46% |
| Florian Mueller | 9/10 | 3611 days | 45% |
| Pekka and Jonna | 5/10 | 3616 days | 34% |
| Eline Meijer | 8/10 | 3638 days | 43% |
| Henri | 6/10 | 3638 days | 38% |
| Elodie | 6/10 | 3645 days | 37% |
| Mette and Jesper | 6/10 | 3647 days | 37% |
| Elsa Caniato | 6/10 | 3657 days | 37% |
| Ahmed Mohsen Aly | 10/10 | 3686 days | 41% |
| Christian Maruhn | 10/10 | 3718 days | 39% |
| Alex | 5/10 | 3950 days | 19% |
| R J Pearson | 7/10 | 3967 days | 22% |
| Marion and Ralf | 9/10 | 4022 days | 20% |
| Richard | 9/10 | 4175 days | 11% |
| Julia Schabenberger | 3/10 | 4265 days | 3% |
| Lola | 4/10 | 4265 days | 4% |
| Laura | 3/10 | 4265 days | 3% |
| Janek Belcher | 4/10 | 4274 days | 3% |
| Laura | 10/10 | 4280 days | 5% |
| Andreas Schindler | 8/10 | 4280 days | 5% |
| Herman Schulz | 7/10 | 4299 days | 4% |
| Tobias Thull | 6/10 | 4300 days | 3% |
| van Linda Werner | 8/10 | 4303 days | 4% |
| Aurelien Noailly | 5/10 | 4305 days | 2% |
| Sarah | 4/10 | 4305 days | 2% |
| Steven Lotrian | 9/10 | 4311 days | 3% |
| Emeline Brocard | 9/10 | 4311 days | 3% |
| Philip Donachie | 10/10 | 4313 days | 3% |
| Luisa Bach | 10/10 | 4313 days | 3% |
| Benedict Seite | 8/10 | 4339 days | 1% |
| Valerio Penita | 8/10 | 4339 days | 1% |
| Piotr Jurkowski | 8/10 | 4341 days | 1% |
| Roland Beer | 7/10 | 4344 days | 1% |
| Alexia Greasbaum | 9/10 | 4344 days | 1% |
| Bet | 8/10 | 4355 days | 0% |
| Anja | 9/10 | 4363 days | 0% |
| Peter elsleysams | 9/10 | 4363 days | 0% |
| Memain | 6/10 | 4628 days | 26% |
| Konza | 7/10 | 4629 days | 28% |
| Elodie and jo | 6/10 | 4685 days | 26% |
| Andre and Marina | 9/10 | 4695 days | 30% |
| Hanneke P | 6/10 | 4721 days | 26% |
| Harmer de Boer | 8/10 | 4737 days | 29% |
| Tony Hines | 7/10 | 4738 days | 28% |
| Brigitte | 8/10 | 4740 days | 29% |
| Terry Coles | 7/10 | 4752 days | 28% |
| Claudia Mueller | 10/10 | 4757 days | 30% |
| Presot | 9/10 | 4757 days | 30% |
| Faassen | 6/10 | 4760 days | 26% |
| Eric and Jen Popma | 8/10 | 4762 days | 29% |
| Moss | 10/10 | 5012 days | 30% |
| Heiner Reinecke | 8/10 | 5019 days | 29% |
| Frank Claassen | 8/10 | 5023 days | 29% |
| A Ormsby | 10/10 | 5024 days | 30% |
| Fritschi | 8/10 | 5029 days | 29% |
| Melanie Friessen | 1/10 | 5029 days | 12% |
| Daniel & Manuela | 2/10 | 5033 days | 13% |
| Melinda Moir | 1/10 | 5033 days | 12% |
| Mats Harstedt | 8/10 | 5036 days | 29% |
| Geoffrey Kuppens | 6/10 | 5036 days | 26% |
| Lotte Zwail | 6/10 | 5036 days | 26% |
| Carolin Haas | 8/10 | 5037 days | 29% |
| Christian & Julia | 7/10 | 5037 days | 28% |
| Mike & Suzann | 10/10 | 5038 days | 30% |
| Frans | 8/10 | 5039 days | 29% |
| Jansen | 4/10 | 5039 days | 19% |
| Kolen | 7/10 | 5039 days | 28% |
| Briulier | 8/10 | 5040 days | 29% |
| Rick & Suus | 8/10 | 5040 days | 29% |
| Jim Addicott | 10/10 | 5040 days | 30% |
| Rachel | 7/10 | 5041 days | 28% |
| Verne Heath | 8/10 | 5041 days | 29% |
| Astrid Boon | 7/10 | 5041 days | 28% |
| Christina | 3/10 | 5042 days | 16% |
| Marilyn Mobley | 9/10 | 5042 days | 30% |
| Susie Christensen | 7/10 | 5042 days | 28% |
| Paul Weidenfeld | 8/10 | 5043 days | 29% |
| Langerak | 8/10 | 5043 days | 29% |
| Liz Stokes | 7/10 | 5043 days | 28% |
| Ole Klothrop | 8/10 | 5050 days | 29% |
| Samplonius | 8/10 | 5051 days | 29% |
| Cick Pouw | 7/10 | 5055 days | 28% |
| Kroepfl | 9/10 | 5055 days | 30% |
| Kurt Furuskar | 9/10 | 5067 days | 30% |
| Johan Kroese | 5/10 | 5067 days | 23% |
| Henriette Haugan | 5/10 | 5069 days | 23% |
| Asha | 9/10 | 5087 days | 30% |
| Steveuk21 | 6/10 | 5087 days | 26% |
| kiwifrenchy | 8/10 | 5087 days | 29% |
| Peter Broosder | 8/10 | 5117 days | 29% |
| Marek Woznica | 9/10 | 5125 days | 30% |
| Nina Bille-Knudsen | 9/10 | 5127 days | 30% |
| Willem & Lilian | 7/10 | 5127 days | 28% |
| Jan & Marian | 4/10 | 5130 days | 19% |
| Oliver Graf | 5/10 | 5132 days | 23% |
| Benjamin Meier | 3/10 | 5133 days | 16% |
| Herman Plasman | 8/10 | 5133 days | 29% |
| Theresa | 6/10 | 5134 days | 26% |
| Remco te Lintum | 8/10 | 5134 days | 29% |
| Willi & Elke Breier | 10/10 | 5135 days | 30% |
| Elke & Charlotte | 6/10 | 5138 days | 26% |
| Mark de Boer | 7/10 | 5138 days | 28% |
| bdel1963 | 7/10 | 5332 days | 28% |
| Claudia Naier | 7/10 | 5371 days | 28% |
| Andreas Blessing | 9/10 | 5373 days | 30% |
| Marianne Swauger | 6/10 | 5376 days | 26% |
| De Groot | 8/10 | 5377 days | 29% |
| Steve Waterhouse | 8/10 | 5378 days | 29% |
| Barry Digby | 7/10 | 5380 days | 28% |
| Michael Simmang | 6/10 | 5381 days | 26% |
| Tim | 6/10 | 5383 days | 26% |
| Rolf | 6/10 | 5384 days | 26% |
| Tina Baun | 5/10 | 5385 days | 23% |
| Leanne Shepherd | 9/10 | 5385 days | 30% |
| Monica | 8/10 | 5389 days | 29% |
| Jan Visser | 6/10 | 5393 days | 26% |
| Viola Rickert | 9/10 | 5395 days | 30% |
| Ursula Scherch | 8/10 | 5397 days | 29% |
| Sanne | 7/10 | 5397 days | 28% |
| Jan Vlasblom | 8/10 | 5401 days | 29% |
| Walter Peters | 8/10 | 5405 days | 29% |
| Anita Aleva | 7/10 | 5405 days | 28% |
| Claire Hoyland | 10/10 | 5408 days | 30% |
| Rob | 5/10 | 5408 days | 23% |
| Faucon | 8/10 | 5408 days | 29% |
| Julian Seizinger | 7/10 | 5408 days | 28% |
| Mike | 8/10 | 5409 days | 29% |
| Trevor Gibbins | 8/10 | 5409 days | 29% |
| David and Wendy Lucas | 10/10 | 5410 days | 30% |
| David | 8/10 | 5411 days | 29% |
| Philipp Rau | 6/10 | 5412 days | 26% |
| Georg Hofer | 4/10 | 5414 days | 19% |
| G R Vangerven | 7/10 | 5414 days | 28% |
| Jarob Brezigar | 9/10 | 5414 days | 30% |
| Daniel Lang | 7/10 | 5414 days | 28% |
| Lili | 8/10 | 5414 days | 29% |
| Jean-Paul Le Clair | 6/10 | 5415 days | 26% |
| John Allen | 8/10 | 5416 days | 29% |
| Fabi & Sabi | 1/10 | 5416 days | 12% |
| Katherine Bernsdorf | 6/10 | 5417 days | 26% |
| Daniel Fischer | 5/10 | 5419 days | 23% |
| Bekema | 7/10 | 5419 days | 28% |
| Augelika Berugard | 8/10 | 5420 days | 29% |
| hendrik king | 7/10 | 5452 days | 28% |
| Rosey834 | 9/10 | 5483 days | 30% |
| kempt | 7/10 | 5697 days | 28% |
| astridaus | 5/10 | 5727 days | 23% |
| hooperuk | 10/10 | 5727 days | 30% |
| Brian Bishop | 9/10 | 5744 days | 30% |
| Hans | 6/10 | 5748 days | 26% |
| George Lepple | 8/10 | 5751 days | 29% |
| Ed & Pat Mitchell | 8/10 | 5766 days | 29% |
| Heike Pless | 10/10 | 5767 days | 30% |
| Peter Koeck | 5/10 | 5767 days | 23% |
| Krause | 4/10 | 5767 days | 19% |
| Sue Bennett | 8/10 | 5768 days | 29% |
| Mieke Knoops | 7/10 | 5768 days | 28% |
| Jakob Pedersen | 5/10 | 5768 days | 23% |
| Vandeput | 6/10 | 5772 days | 26% |
| Mark | 5/10 | 5777 days | 23% |
| Martÿn Steenvoorden | 6/10 | 5778 days | 26% |
| Irene Turley | 5/10 | 5781 days | 23% |
| Arne van Schol | 6/10 | 5782 days | 26% |
| Susan | 9/10 | 5782 days | 30% |
| uleugel | 8/10 | 5795 days | 29% |
| Hailey & Fin | 3/10 | 5798 days | 16% |
| Beute Hjel | 8/10 | 5802 days | 29% |
| Kane Chain | 6/10 | 5803 days | 26% |
| Family van Hessem | 7/10 | 5806 days | 28% |
| Helen and Hans Walser | 10/10 | 5806 days | 30% |
| deanlaw | 8/10 | 5831 days | 29% |
| annett | 8/10 | 5833 days | 29% |
| keane | 8/10 | 5833 days | 29% |
| usigmund | 3/10 | 5837 days | 16% |
| nadinef | 8/10 | 5840 days | 29% |
| andres | 3/10 | 5840 days | 16% |
| jameswhite | 7/10 | 5840 days | 28% |
| aages | 7/10 | 5841 days | 28% |
| thomash | 6/10 | 5842 days | 26% |
| Arran J | 7/10 | 5848 days | 28% |
| Bill Nash | 5/10 | 5852 days | 23% |
| Frank de Voogd | 8/10 | 5852 days | 29% |
| Hanne Wichmann | 10/10 | 5852 days | 30% |
| Hans & Karin | 7/10 | 5852 days | 28% |
| Bue Verrept | 8/10 | 5855 days | 29% |
| Hans Hoff | 10/10 | 5856 days | 30% |
| Lisette X | 8/10 | 5856 days | 29% |
| Gaelle | 8/10 | 5858 days | 29% |
| Ulyate | 8/10 | 5859 days | 29% |
| Mille Winther | 5/10 | 5859 days | 23% |
| Hansjoerg Ehrmann | 7/10 | 5859 days | 28% |
| Anayara Diaz Torres | 9/10 | 5859 days | 30% |
| Jessica Clarisse | 4/10 | 5860 days | 19% |
| Jeanette Larsen | 8/10 | 5860 days | 29% |
| Serge Yken | 3/10 | 5874 days | 16% |
| barp | 9/10 | 5909 days | 30% |
| Evan | 8/10 | 5909 days | 29% |
| travelgeek | 5/10 | 5939 days | 23% |
| richardh | 8/10 | 5973 days | 29% |
| nickm | 10/10 | 6047 days | 30% |
| minniemags | 10/10 | 6062 days | 30% |
| AndyEngland | 10/10 | 6080 days | 30% |
| KatieR | 5/10 | 6090 days | 23% |
| straw64 | 3/10 | 6092 days | 16% |
| Sally477 | 6/10 | 6093 days | 26% |
| Ide | 7/10 | 6094 days | 28% |
| Olga | 7/10 | 6094 days | 28% |
| AliR | 7/10 | 6108 days | 28% |
| AmyBarrett | 5/10 | 6108 days | 23% |
| WiebkeS | 8/10 | 6108 days | 29% |
| Falk | 8/10 | 6108 days | 29% |
| DaveV | 9/10 | 6108 days | 30% |
| StefanieGermany | 10/10 | 6110 days | 30% |
| FiensG | 8/10 | 6111 days | 29% |
| Zeeman | 8/10 | 6111 days | 29% |
| Silhan | 9/10 | 6112 days | 30% |
| PBouwmessten | 8/10 | 6112 days | 29% |
| LucyPoland | 8/10 | 6113 days | 29% |
| Erik | 7/10 | 6115 days | 28% |
| Gill | 9/10 | 6116 days | 30% |
| Ian | 10/10 | 6116 days | 30% |
| Stefanie | 6/10 | 6117 days | 26% |
| PeteH1 | 8/10 | 6118 days | 29% |
| Anneleen | 8/10 | 6123 days | 29% |
| FrankFlemming | 6/10 | 6126 days | 26% |
| Manfred | 8/10 | 6129 days | 29% |
| Ed | 9/10 | 6129 days | 30% |
| Kay | 8/10 | 6136 days | 29% |
| Krapels | 5/10 | 6136 days | 23% |
| AbigailB | 6/10 | 6137 days | 26% |
| AurelieD | 10/10 | 6139 days | 30% |
| Ian S | 7/10 | 6141 days | 28% |
| Lorna | 10/10 | 6142 days | 30% |
| Bruce | 10/10 | 6143 days | 30% |
| Annemarie | 6/10 | 6143 days | 26% |
| orianne | 7/10 | 6149 days | 28% |
| RasmusB | 6/10 | 6149 days | 26% |
| GrillGermany | 7/10 | 6150 days | 28% |
| Daniel | 7/10 | 6151 days | 28% |
| BauerGermany | 7/10 | 6151 days | 28% |
| Jessica | 9/10 | 6157 days | 30% |
| Bert | 7/10 | 6157 days | 28% |
| G Lart | 10/10 | 6157 days | 30% |
| Ulrike | 6/10 | 6157 days | 26% |
| Carolyn | 2/10 | 6160 days | 13% |
| Erik | 7/10 | 6164 days | 28% |
| Hove | 8/10 | 6164 days | 29% |
| Thierry | 8/10 | 6164 days | 29% |
| Sandra | 6/10 | 6164 days | 26% |
| Joachim | 7/10 | 6164 days | 28% |
| Zylstra | 8/10 | 6173 days | 29% |
| Spyfox | 10/10 | 6199 days | 30% |
| Sandra | 8/10 | 6205 days | 29% |
| Eveline | 6/10 | 6206 days | 26% |
| Lynne | 8/10 | 6206 days | 29% |
| Getkate | 9/10 | 6214 days | 30% |
| Elke | 8/10 | 6214 days | 29% |
| Kath | 10/10 | 6270 days | 30% |
| Charlotte | 7/10 | 6303 days | 28% |
| Talitia | 8/10 | 6312 days | 29% |
| Shannon | 6/10 | 6341 days | 26% |
| BexStar | 3/10 | 6441 days | 16% |
| Leanne Priestley | 3/10 | 6463 days | 16% |
| Amy Clark | 9/10 | 6463 days | 30% |
| Toby | 8/10 | 6464 days | 29% |
| AlanN316 | 10/10 | 6473 days | 30% |
| Annette Hurst | 9/10 | 6482 days | 30% |
| Olaf Penn | 7/10 | 6483 days | 28% |
| Roger Repolusk | 8/10 | 6489 days | 29% |
| Nancy Dol | 8/10 | 6489 days | 29% |
| John Woodrow | 9/10 | 6493 days | 30% |
| Myrtille de Vries | 9/10 | 6496 days | 30% |
| Roman | 7/10 | 6503 days | 28% |
| ranker_851 | 8/10 | 6503 days | 29% |
| Atara | 8/10 | 6503 days | 29% |
| Christoph&Isabell | 7/10 | 6505 days | 28% |
| Stephanie Noverraz | 6/10 | 6513 days | 26% |
| Laura | 7/10 | 6528 days | 28% |
| Hans Olthof | 9/10 | 6535 days | 30% |
| Gail | 8/10 | 6538 days | 29% |
| Hans | 8/10 | 6568 days | 29% |
| Valeria Barouch | 6/10 | 6574 days | 26% |
| Neil Cooke | 9/10 | 6574 days | 30% |
| Samuel Brejeon | 9/10 | 6577 days | 30% |
| Ole Weber | 9/10 | 6581 days | 30% |
| Glyn Jones | 8/10 | 6582 days | 29% |
| Anthony | 7/10 | 6582 days | 28% |
| Martina | 8/10 | 6582 days | 29% |
| Lara Gema Conde | 8/10 | 6584 days | 29% |
| ranker_46 | 7/10 | 6694 days | 28% |
| Hans Knappmann | 10/10 | 6694 days | 30% |
| Andy Chapman | 8/10 | 6694 days | 29% |
| Lisbeth Johansson | 4/10 | 6694 days | 19% |
| JanKovar | 8/10 | 6810 days | 29% |
| ShoshanaAbrams | 8/10 | 6813 days | 29% |
| Elaine | 6/10 | 6813 days | 26% |
| Marcus | 7/10 | 6820 days | 28% |
| Jonas | 5/10 | 6827 days | 23% |
| Susan | 8/10 | 6842 days | 29% |
| Frederik | 9/10 | 6846 days | 30% |
| Delgroot | 6/10 | 6850 days | 26% |
| Mary | 7/10 | 6857 days | 28% |
| beesom | 8/10 | 6858 days | 29% |
| Jensen | 8/10 | 6862 days | 29% |
| Frauke | 8/10 | 6864 days | 29% |
| Fiona | 7/10 | 6868 days | 28% |
| Gordon | 9/10 | 6869 days | 30% |
| Rolf | 7/10 | 6870 days | 28% |
| Nicole | 6/10 | 6870 days | 26% |
| Bridget Mitchell | 9/10 | 6881 days | 30% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Guided Tour experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Puia Guided Tour experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Puia Guided Tour experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
6.15% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.