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Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Geothermal Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Te Puia Geothermal Park

Valid Reviews

344 Valid Reviews

The Te Puia Geothermal Park experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 344 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 46
13%
8/10 95
28%
7/10 65
19%
6/10 46
13%
5/10 25
7%
4/10 10
3%
3/10 11
3%
2/10 3
1%
1/10 3
1%

73.02% Average

The raw data average (mean) for all the Te Puia Geothermal Park valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

319 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 319 face-to-face reviews:

Rating Count Percentage
10/10 33
10%
9/10 42
13%
8/10 94
29%
7/10 60
19%
6/10 42
13%
5/10 23
7%
4/10 10
3%
3/10 9
3%
2/10 3
1%
1/10 3
1%

72.82% Average

The raw data average (mean) for all the Te Puia Geothermal Park face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

75.67%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stefano Clerici 10/10 2877 days 100%
Eva Cordemeyer 8/10 3116 days 82%
Pete Martin 10/10 3373 days 66%
Sam Wolfe 9/10 3383 days 65%
Benedikt Lorenz 8/10 3404 days 63%
Sheila Webb 10/10 3404 days 64%
Thomas Klinting 8/10 3408 days 62%
Felix Koehler 7/10 3412 days 59%
Simon Barber 5/10 3412 days 48%
Antoine 7/10 3436 days 57%
Tom Rogers 10/10 3456 days 60%
Tim 7/10 3460 days 56%
Jendrik 6/10 3460 days 51%
Josh Bird 6/10 3462 days 51%
Alonso 7/10 3462 days 56%
Andres Gonzalez 9/10 3480 days 58%
Steven Chong 9/10 3483 days 58%
Johannes Wassner 10/10 3704 days 43%
Volker Stroenisch 5/10 3715 days 32%
Mette Elholm 8/10 3715 days 42%
Sam Fenton-Elston 5/10 3716 days 32%
Math Meyer 5/10 3717 days 32%
Marie Bocquier 9/10 3717 days 42%
S Black 7/10 3723 days 39%
Stephan Kirchenbaur 7/10 3724 days 39%
Clara Guinard 6/10 3726 days 36%
Lilith Hirt 4/10 3728 days 26%
Calum Penn 10/10 3729 days 42%
Nancy Logan 7/10 3733 days 38%
Talissa Missiato 10/10 3735 days 41%
Annalies Beard 7/10 3739 days 38%
Dawn Howard 7/10 3746 days 38%
Melanie Kronbichler 10/10 3759 days 40%
Veronique Kaplan 2/10 3762 days 16%
Stula Vladimir 10/10 3764 days 39%
Florian Mueller 9/10 3774 days 38%
Pekka and Jonna 5/10 3779 days 29%
Eline Meijer 8/10 3801 days 36%
Henri 6/10 3801 days 31%
Elodie 6/10 3808 days 31%
Mette and Jesper 6/10 3810 days 31%
Elsa Caniato 6/10 3820 days 30%
Ahmed Mohsen Aly 10/10 3849 days 33%
Christian Maruhn 10/10 3881 days 31%
Alex 5/10 4113 days 11%
R J Pearson 7/10 4130 days 13%
Marion and Ralf 9/10 4185 days 10%
Richard 9/10 4338 days 0%
Julia Schabenberger 3/10 4428 days 16%
Lola 4/10 4428 days 20%
Laura 3/10 4428 days 16%
Janek Belcher 4/10 4437 days 20%
Laura 10/10 4443 days 32%
Andreas Schindler 8/10 4443 days 31%
Herman Schulz 7/10 4462 days 30%
Tobias Thull 6/10 4463 days 27%
van Linda Werner 8/10 4466 days 31%
Aurelien Noailly 5/10 4468 days 24%
Sarah 4/10 4468 days 20%
Steven Lotrian 9/10 4474 days 32%
Emeline Brocard 9/10 4474 days 32%
Philip Donachie 10/10 4476 days 32%
Luisa Bach 10/10 4476 days 32%
Benedict Seite 8/10 4502 days 31%
Valerio Penita 8/10 4502 days 31%
Piotr Jurkowski 8/10 4504 days 31%
Roland Beer 7/10 4507 days 30%
Alexia Greasbaum 9/10 4507 days 32%
Bet 8/10 4518 days 31%
Anja 9/10 4526 days 32%
Peter elsleysams 9/10 4526 days 32%
Memain 6/10 4791 days 27%
Konza 7/10 4792 days 30%
Elodie and jo 6/10 4848 days 27%
Andre and Marina 9/10 4858 days 32%
Hanneke P 6/10 4884 days 27%
Harmer de Boer 8/10 4900 days 31%
Tony Hines 7/10 4901 days 30%
Brigitte 8/10 4903 days 31%
Terry Coles 7/10 4915 days 30%
Claudia Mueller 10/10 4920 days 32%
Presot 9/10 4920 days 32%
Faassen 6/10 4923 days 27%
Eric and Jen Popma 8/10 4925 days 31%
Moss 10/10 5175 days 32%
Heiner Reinecke 8/10 5182 days 31%
Frank Claassen 8/10 5186 days 31%
A Ormsby 10/10 5187 days 32%
Fritschi 8/10 5192 days 31%
Melanie Friessen 1/10 5192 days 11%
Daniel & Manuela 2/10 5196 days 13%
Melinda Moir 1/10 5196 days 11%
Mats Harstedt 8/10 5199 days 31%
Geoffrey Kuppens 6/10 5199 days 27%
Lotte Zwail 6/10 5199 days 27%
Carolin Haas 8/10 5200 days 31%
Christian & Julia 7/10 5200 days 30%
Mike & Suzann 10/10 5201 days 32%
Frans 8/10 5202 days 31%
Jansen 4/10 5202 days 20%
Kolen 7/10 5202 days 30%
Briulier 8/10 5203 days 31%
Rick & Suus 8/10 5203 days 31%
Jim Addicott 10/10 5203 days 32%
Rachel 7/10 5204 days 30%
Verne Heath 8/10 5204 days 31%
Astrid Boon 7/10 5204 days 30%
Christina 3/10 5205 days 16%
Marilyn Mobley 9/10 5205 days 32%
Susie Christensen 7/10 5205 days 30%
Paul Weidenfeld 8/10 5206 days 31%
Langerak 8/10 5206 days 31%
Liz Stokes 7/10 5206 days 30%
Ole Klothrop 8/10 5213 days 31%
Samplonius 8/10 5214 days 31%
Cick Pouw 7/10 5218 days 30%
Kroepfl 9/10 5218 days 32%
Kurt Furuskar 9/10 5230 days 32%
Johan Kroese 5/10 5230 days 24%
Henriette Haugan 5/10 5232 days 24%
Asha 9/10 5250 days 32%
Steveuk21 6/10 5250 days 27%
kiwifrenchy 8/10 5250 days 31%
Peter Broosder 8/10 5280 days 31%
Marek Woznica 9/10 5288 days 32%
Nina Bille-Knudsen 9/10 5290 days 32%
Willem & Lilian 7/10 5290 days 30%
Jan & Marian 4/10 5293 days 20%
Oliver Graf 5/10 5295 days 24%
Benjamin Meier 3/10 5296 days 16%
Herman Plasman 8/10 5296 days 31%
Theresa 6/10 5297 days 27%
Remco te Lintum 8/10 5297 days 31%
Willi & Elke Breier 10/10 5298 days 32%
Elke & Charlotte 6/10 5301 days 27%
Mark de Boer 7/10 5301 days 30%
bdel1963 7/10 5495 days 30%
Claudia Naier 7/10 5534 days 30%
Andreas Blessing 9/10 5536 days 32%
Marianne Swauger 6/10 5539 days 27%
De Groot 8/10 5540 days 31%
Steve Waterhouse 8/10 5541 days 31%
Barry Digby 7/10 5543 days 30%
Michael Simmang 6/10 5544 days 27%
Tim 6/10 5546 days 27%
Rolf 6/10 5547 days 27%
Tina Baun 5/10 5548 days 24%
Leanne Shepherd 9/10 5548 days 32%
Monica 8/10 5552 days 31%
Jan Visser 6/10 5556 days 27%
Viola Rickert 9/10 5558 days 32%
Ursula Scherch 8/10 5560 days 31%
Sanne 7/10 5560 days 30%
Jan Vlasblom 8/10 5564 days 31%
Walter Peters 8/10 5568 days 31%
Anita Aleva 7/10 5568 days 30%
Claire Hoyland 10/10 5571 days 32%
Rob 5/10 5571 days 24%
Faucon 8/10 5571 days 31%
Julian Seizinger 7/10 5571 days 30%
Mike 8/10 5572 days 31%
Trevor Gibbins 8/10 5572 days 31%
David and Wendy Lucas 10/10 5573 days 32%
David 8/10 5574 days 31%
Philipp Rau 6/10 5575 days 27%
Georg Hofer 4/10 5577 days 20%
G R Vangerven 7/10 5577 days 30%
Jarob Brezigar 9/10 5577 days 32%
Daniel Lang 7/10 5577 days 30%
Lili 8/10 5577 days 31%
Jean-Paul Le Clair 6/10 5578 days 27%
John Allen 8/10 5579 days 31%
Fabi & Sabi 1/10 5579 days 11%
Katherine Bernsdorf 6/10 5580 days 27%
Daniel Fischer 5/10 5582 days 24%
Bekema 7/10 5582 days 30%
Augelika Berugard 8/10 5583 days 31%
hendrik king 7/10 5615 days 30%
Rosey834 9/10 5646 days 32%
kempt 7/10 5860 days 30%
astridaus 5/10 5890 days 24%
hooperuk 10/10 5890 days 32%
Brian Bishop 9/10 5907 days 32%
Hans 6/10 5911 days 27%
George Lepple 8/10 5914 days 31%
Ed & Pat Mitchell 8/10 5929 days 31%
Heike Pless 10/10 5930 days 32%
Peter Koeck 5/10 5930 days 24%
Krause 4/10 5930 days 20%
Sue Bennett 8/10 5931 days 31%
Mieke Knoops 7/10 5931 days 30%
Jakob Pedersen 5/10 5931 days 24%
Vandeput 6/10 5935 days 27%
Mark 5/10 5940 days 24%
Martÿn Steenvoorden 6/10 5941 days 27%
Irene Turley 5/10 5944 days 24%
Arne van Schol 6/10 5945 days 27%
Susan 9/10 5945 days 32%
uleugel 8/10 5958 days 31%
Hailey & Fin 3/10 5961 days 16%
Beute Hjel 8/10 5965 days 31%
Kane Chain 6/10 5966 days 27%
Family van Hessem 7/10 5969 days 30%
Helen and Hans Walser 10/10 5969 days 32%
deanlaw 8/10 5994 days 31%
annett 8/10 5996 days 31%
keane 8/10 5996 days 31%
usigmund 3/10 6000 days 16%
nadinef 8/10 6003 days 31%
andres 3/10 6003 days 16%
jameswhite 7/10 6003 days 30%
aages 7/10 6004 days 30%
thomash 6/10 6005 days 27%
Arran J 7/10 6011 days 30%
Bill Nash 5/10 6015 days 24%
Frank de Voogd 8/10 6015 days 31%
Hanne Wichmann 10/10 6015 days 32%
Hans & Karin 7/10 6015 days 30%
Bue Verrept 8/10 6018 days 31%
Hans Hoff 10/10 6019 days 32%
Lisette X 8/10 6019 days 31%
Gaelle 8/10 6021 days 31%
Ulyate 8/10 6022 days 31%
Mille Winther 5/10 6022 days 24%
Hansjoerg Ehrmann 7/10 6022 days 30%
Anayara Diaz Torres 9/10 6022 days 32%
Jessica Clarisse 4/10 6023 days 20%
Jeanette Larsen 8/10 6023 days 31%
Serge Yken 3/10 6037 days 16%
barp 9/10 6072 days 32%
Evan 8/10 6072 days 31%
travelgeek 5/10 6102 days 24%
richardh 8/10 6136 days 31%
nickm 10/10 6210 days 32%
minniemags 10/10 6225 days 32%
AndyEngland 10/10 6243 days 32%
KatieR 5/10 6253 days 24%
straw64 3/10 6255 days 16%
Sally477 6/10 6255 days 27%
Ide 7/10 6256 days 30%
Olga 7/10 6256 days 30%
AliR 7/10 6271 days 30%
AmyBarrett 5/10 6271 days 24%
WiebkeS 8/10 6271 days 31%
Falk 8/10 6271 days 31%
DaveV 9/10 6271 days 32%
StefanieGermany 10/10 6272 days 32%
FiensG 8/10 6274 days 31%
Zeeman 8/10 6274 days 31%
Silhan 9/10 6275 days 32%
PBouwmessten 8/10 6275 days 31%
LucyPoland 8/10 6276 days 31%
Erik 7/10 6277 days 30%
Gill 9/10 6278 days 32%
Ian 10/10 6278 days 32%
Stefanie 6/10 6280 days 27%
PeteH1 8/10 6281 days 31%
Anneleen 8/10 6285 days 31%
FrankFlemming 6/10 6289 days 27%
Manfred 8/10 6291 days 31%
Ed 9/10 6291 days 32%
Kay 8/10 6298 days 31%
Krapels 5/10 6299 days 24%
AbigailB 6/10 6300 days 27%
AurelieD 10/10 6302 days 32%
Ian S 7/10 6304 days 30%
Lorna 10/10 6304 days 32%
Bruce 10/10 6305 days 32%
Annemarie 6/10 6305 days 27%
orianne 7/10 6311 days 30%
RasmusB 6/10 6312 days 27%
GrillGermany 7/10 6313 days 30%
Daniel 7/10 6314 days 30%
BauerGermany 7/10 6314 days 30%
Jessica 9/10 6319 days 32%
Bert 7/10 6319 days 30%
G Lart 10/10 6319 days 32%
Ulrike 6/10 6319 days 27%
Carolyn 2/10 6323 days 13%
Erik 7/10 6327 days 30%
Hove 8/10 6327 days 31%
Thierry 8/10 6327 days 31%
Sandra 6/10 6327 days 27%
Joachim 7/10 6327 days 30%
Zylstra 8/10 6335 days 31%
Spyfox 10/10 6361 days 32%
Sandra 8/10 6367 days 31%
Eveline 6/10 6368 days 27%
Lynne 8/10 6368 days 31%
Getkate 9/10 6376 days 32%
Elke 8/10 6376 days 31%
Kath 10/10 6432 days 32%
Charlotte 7/10 6465 days 30%
Talitia 8/10 6474 days 31%
Shannon 6/10 6503 days 27%
BexStar 3/10 6603 days 16%
Leanne Priestley 3/10 6626 days 16%
Amy Clark 9/10 6626 days 32%
Toby 8/10 6627 days 31%
AlanN316 10/10 6636 days 32%
Annette Hurst 9/10 6645 days 32%
Olaf Penn 7/10 6646 days 30%
Roger Repolusk 8/10 6652 days 31%
Nancy Dol 8/10 6652 days 31%
John Woodrow 9/10 6656 days 32%
Myrtille de Vries 9/10 6659 days 32%
Roman 7/10 6666 days 30%
ranker_851 8/10 6666 days 31%
Atara 8/10 6666 days 31%
Christoph&Isabell 7/10 6668 days 30%
Stephanie Noverraz 6/10 6675 days 27%
Laura 7/10 6691 days 30%
Hans Olthof 9/10 6698 days 32%
Gail 8/10 6701 days 31%
Hans 8/10 6731 days 31%
Valeria Barouch 6/10 6737 days 27%
Neil Cooke 9/10 6737 days 32%
Samuel Brejeon 9/10 6740 days 32%
Ole Weber 9/10 6744 days 32%
Glyn Jones 8/10 6745 days 31%
Anthony 7/10 6745 days 30%
Martina 8/10 6745 days 31%
Lara Gema Conde 8/10 6747 days 31%
ranker_46 7/10 6857 days 30%
Hans Knappmann 10/10 6857 days 32%
Andy Chapman 8/10 6857 days 31%
Lisbeth Johansson 4/10 6857 days 20%
JanKovar 8/10 6973 days 31%
ShoshanaAbrams 8/10 6976 days 31%
Elaine 6/10 6976 days 27%
Marcus 7/10 6983 days 30%
Jonas 5/10 6990 days 24%
Susan 8/10 7005 days 31%
Frederik 9/10 7009 days 32%
Delgroot 6/10 7013 days 27%
Mary 7/10 7020 days 30%
beesom 8/10 7021 days 31%
Jensen 8/10 7025 days 31%
Frauke 8/10 7027 days 31%
Fiona 7/10 7031 days 30%
Gordon 9/10 7032 days 32%
Rolf 7/10 7033 days 30%
Nicole 6/10 7033 days 27%
Bridget Mitchell 9/10 7044 days 32%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Geothermal Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.76% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 93 days. However the Te Puia Geothermal Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Puia Geothermal Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -2.72%
198 -2.73%
199 -2.74%
200 -2.76%
201 -2.77%
202 -2.79%
203 -2.80%
… …

Balancing Adjustment

5.54% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

78%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.