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Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Geothermal Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Te Puia Geothermal Park

Valid Reviews

344 Valid Reviews

The Te Puia Geothermal Park experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 344 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 46
13%
8/10 95
28%
7/10 65
19%
6/10 46
13%
5/10 25
7%
4/10 10
3%
3/10 11
3%
2/10 3
1%
1/10 3
1%

73.02% Average

The raw data average (mean) for all the Te Puia Geothermal Park valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

319 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 319 face-to-face reviews:

Rating Count Percentage
10/10 33
10%
9/10 42
13%
8/10 94
29%
7/10 60
19%
6/10 42
13%
5/10 23
7%
4/10 10
3%
3/10 9
3%
2/10 3
1%
1/10 3
1%

72.82% Average

The raw data average (mean) for all the Te Puia Geothermal Park face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

75.97%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stefano Clerici 10/10 2815 days 100%
Eva Cordemeyer 8/10 3054 days 83%
Pete Martin 10/10 3311 days 68%
Sam Wolfe 9/10 3321 days 67%
Benedikt Lorenz 8/10 3342 days 65%
Sheila Webb 10/10 3342 days 66%
Thomas Klinting 8/10 3346 days 65%
Felix Koehler 7/10 3350 days 61%
Simon Barber 5/10 3350 days 50%
Antoine 7/10 3374 days 60%
Tom Rogers 10/10 3394 days 63%
Tim 7/10 3398 days 58%
Jendrik 6/10 3398 days 54%
Josh Bird 6/10 3400 days 54%
Alonso 7/10 3400 days 58%
Andres Gonzalez 9/10 3418 days 61%
Steven Chong 9/10 3421 days 61%
Johannes Wassner 10/10 3642 days 47%
Volker Stroenisch 5/10 3653 days 35%
Mette Elholm 8/10 3653 days 45%
Sam Fenton-Elston 5/10 3654 days 35%
Math Meyer 5/10 3655 days 35%
Marie Bocquier 9/10 3655 days 46%
S Black 7/10 3661 days 43%
Stephan Kirchenbaur 7/10 3662 days 43%
Clara Guinard 6/10 3664 days 39%
Lilith Hirt 4/10 3666 days 30%
Calum Penn 10/10 3667 days 45%
Nancy Logan 7/10 3671 days 42%
Talissa Missiato 10/10 3673 days 45%
Annalies Beard 7/10 3677 days 42%
Dawn Howard 7/10 3684 days 41%
Melanie Kronbichler 10/10 3697 days 44%
Veronique Kaplan 2/10 3700 days 20%
Stula Vladimir 10/10 3702 days 43%
Florian Mueller 9/10 3712 days 42%
Pekka and Jonna 5/10 3717 days 32%
Eline Meijer 8/10 3739 days 40%
Henri 6/10 3739 days 35%
Elodie 6/10 3746 days 35%
Mette and Jesper 6/10 3748 days 35%
Elsa Caniato 6/10 3758 days 34%
Ahmed Mohsen Aly 10/10 3787 days 38%
Christian Maruhn 10/10 3819 days 36%
Alex 5/10 4051 days 16%
R J Pearson 7/10 4068 days 18%
Marion and Ralf 9/10 4123 days 16%
Richard 9/10 4276 days 6%
Julia Schabenberger 3/10 4366 days 0%
Lola 4/10 4366 days 0%
Laura 3/10 4366 days 0%
Janek Belcher 4/10 4375 days 0%
Laura 10/10 4381 days 33%
Andreas Schindler 8/10 4381 days 32%
Herman Schulz 7/10 4400 days 30%
Tobias Thull 6/10 4401 days 28%
van Linda Werner 8/10 4404 days 32%
Aurelien Noailly 5/10 4406 days 25%
Sarah 4/10 4406 days 21%
Steven Lotrian 9/10 4412 days 32%
Emeline Brocard 9/10 4412 days 32%
Philip Donachie 10/10 4414 days 33%
Luisa Bach 10/10 4414 days 33%
Benedict Seite 8/10 4440 days 32%
Valerio Penita 8/10 4440 days 32%
Piotr Jurkowski 8/10 4442 days 32%
Roland Beer 7/10 4445 days 30%
Alexia Greasbaum 9/10 4445 days 32%
Bet 8/10 4456 days 32%
Anja 9/10 4464 days 32%
Peter elsleysams 9/10 4464 days 32%
Memain 6/10 4729 days 28%
Konza 7/10 4730 days 30%
Elodie and jo 6/10 4786 days 28%
Andre and Marina 9/10 4796 days 32%
Hanneke P 6/10 4822 days 28%
Harmer de Boer 8/10 4838 days 32%
Tony Hines 7/10 4839 days 30%
Brigitte 8/10 4841 days 32%
Terry Coles 7/10 4853 days 30%
Claudia Mueller 10/10 4858 days 33%
Presot 9/10 4858 days 32%
Faassen 6/10 4861 days 28%
Eric and Jen Popma 8/10 4863 days 32%
Moss 10/10 5113 days 33%
Heiner Reinecke 8/10 5120 days 32%
Frank Claassen 8/10 5124 days 32%
A Ormsby 10/10 5125 days 33%
Fritschi 8/10 5130 days 32%
Melanie Friessen 1/10 5130 days 13%
Daniel & Manuela 2/10 5134 days 15%
Melinda Moir 1/10 5134 days 13%
Mats Harstedt 8/10 5137 days 32%
Geoffrey Kuppens 6/10 5137 days 28%
Lotte Zwail 6/10 5137 days 28%
Carolin Haas 8/10 5138 days 32%
Christian & Julia 7/10 5138 days 30%
Mike & Suzann 10/10 5139 days 33%
Frans 8/10 5140 days 32%
Jansen 4/10 5140 days 21%
Kolen 7/10 5140 days 30%
Briulier 8/10 5141 days 32%
Rick & Suus 8/10 5141 days 32%
Jim Addicott 10/10 5141 days 33%
Rachel 7/10 5142 days 30%
Verne Heath 8/10 5142 days 32%
Astrid Boon 7/10 5142 days 30%
Christina 3/10 5143 days 18%
Marilyn Mobley 9/10 5143 days 32%
Susie Christensen 7/10 5143 days 30%
Paul Weidenfeld 8/10 5144 days 32%
Langerak 8/10 5144 days 32%
Liz Stokes 7/10 5144 days 30%
Ole Klothrop 8/10 5151 days 32%
Samplonius 8/10 5152 days 32%
Cick Pouw 7/10 5156 days 30%
Kroepfl 9/10 5156 days 32%
Kurt Furuskar 9/10 5168 days 32%
Johan Kroese 5/10 5168 days 25%
Henriette Haugan 5/10 5170 days 25%
Asha 9/10 5188 days 32%
Steveuk21 6/10 5188 days 28%
kiwifrenchy 8/10 5188 days 32%
Peter Broosder 8/10 5218 days 32%
Marek Woznica 9/10 5226 days 32%
Nina Bille-Knudsen 9/10 5228 days 32%
Willem & Lilian 7/10 5228 days 30%
Jan & Marian 4/10 5231 days 21%
Oliver Graf 5/10 5233 days 25%
Benjamin Meier 3/10 5234 days 18%
Herman Plasman 8/10 5234 days 32%
Theresa 6/10 5235 days 28%
Remco te Lintum 8/10 5235 days 32%
Willi & Elke Breier 10/10 5236 days 33%
Elke & Charlotte 6/10 5239 days 28%
Mark de Boer 7/10 5239 days 30%
bdel1963 7/10 5433 days 30%
Claudia Naier 7/10 5472 days 30%
Andreas Blessing 9/10 5474 days 32%
Marianne Swauger 6/10 5477 days 28%
De Groot 8/10 5478 days 32%
Steve Waterhouse 8/10 5479 days 32%
Barry Digby 7/10 5481 days 30%
Michael Simmang 6/10 5482 days 28%
Tim 6/10 5484 days 28%
Rolf 6/10 5485 days 28%
Tina Baun 5/10 5486 days 25%
Leanne Shepherd 9/10 5486 days 32%
Monica 8/10 5490 days 32%
Jan Visser 6/10 5494 days 28%
Viola Rickert 9/10 5496 days 32%
Ursula Scherch 8/10 5498 days 32%
Sanne 7/10 5498 days 30%
Jan Vlasblom 8/10 5502 days 32%
Walter Peters 8/10 5506 days 32%
Anita Aleva 7/10 5506 days 30%
Claire Hoyland 10/10 5509 days 33%
Rob 5/10 5509 days 25%
Faucon 8/10 5509 days 32%
Julian Seizinger 7/10 5509 days 30%
Mike 8/10 5510 days 32%
Trevor Gibbins 8/10 5510 days 32%
David and Wendy Lucas 10/10 5511 days 33%
David 8/10 5512 days 32%
Philipp Rau 6/10 5513 days 28%
Georg Hofer 4/10 5515 days 21%
G R Vangerven 7/10 5515 days 30%
Jarob Brezigar 9/10 5515 days 32%
Daniel Lang 7/10 5515 days 30%
Lili 8/10 5515 days 32%
Jean-Paul Le Clair 6/10 5516 days 28%
John Allen 8/10 5517 days 32%
Fabi & Sabi 1/10 5517 days 13%
Katherine Bernsdorf 6/10 5518 days 28%
Daniel Fischer 5/10 5520 days 25%
Bekema 7/10 5520 days 30%
Augelika Berugard 8/10 5521 days 32%
hendrik king 7/10 5553 days 30%
Rosey834 9/10 5584 days 32%
kempt 7/10 5798 days 30%
astridaus 5/10 5828 days 25%
hooperuk 10/10 5828 days 33%
Brian Bishop 9/10 5845 days 32%
Hans 6/10 5849 days 28%
George Lepple 8/10 5852 days 32%
Ed & Pat Mitchell 8/10 5867 days 32%
Heike Pless 10/10 5868 days 33%
Peter Koeck 5/10 5868 days 25%
Krause 4/10 5868 days 21%
Sue Bennett 8/10 5869 days 32%
Mieke Knoops 7/10 5869 days 30%
Jakob Pedersen 5/10 5869 days 25%
Vandeput 6/10 5873 days 28%
Mark 5/10 5878 days 25%
Martÿn Steenvoorden 6/10 5879 days 28%
Irene Turley 5/10 5882 days 25%
Arne van Schol 6/10 5883 days 28%
Susan 9/10 5883 days 32%
uleugel 8/10 5896 days 32%
Hailey & Fin 3/10 5899 days 18%
Beute Hjel 8/10 5903 days 32%
Kane Chain 6/10 5904 days 28%
Family van Hessem 7/10 5907 days 30%
Helen and Hans Walser 10/10 5907 days 33%
deanlaw 8/10 5932 days 32%
annett 8/10 5934 days 32%
keane 8/10 5934 days 32%
usigmund 3/10 5938 days 18%
nadinef 8/10 5941 days 32%
andres 3/10 5941 days 18%
jameswhite 7/10 5941 days 30%
aages 7/10 5942 days 30%
thomash 6/10 5943 days 28%
Arran J 7/10 5949 days 30%
Bill Nash 5/10 5953 days 25%
Frank de Voogd 8/10 5953 days 32%
Hanne Wichmann 10/10 5953 days 33%
Hans & Karin 7/10 5953 days 30%
Bue Verrept 8/10 5956 days 32%
Hans Hoff 10/10 5957 days 33%
Lisette X 8/10 5957 days 32%
Gaelle 8/10 5959 days 32%
Ulyate 8/10 5960 days 32%
Mille Winther 5/10 5960 days 25%
Hansjoerg Ehrmann 7/10 5960 days 30%
Anayara Diaz Torres 9/10 5960 days 32%
Jessica Clarisse 4/10 5961 days 21%
Jeanette Larsen 8/10 5961 days 32%
Serge Yken 3/10 5975 days 18%
barp 9/10 6010 days 32%
Evan 8/10 6010 days 32%
travelgeek 5/10 6040 days 25%
richardh 8/10 6074 days 32%
nickm 10/10 6148 days 33%
minniemags 10/10 6163 days 33%
AndyEngland 10/10 6181 days 33%
KatieR 5/10 6191 days 25%
straw64 3/10 6193 days 18%
Sally477 6/10 6194 days 28%
Ide 7/10 6194 days 30%
Olga 7/10 6194 days 30%
AliR 7/10 6209 days 30%
AmyBarrett 5/10 6209 days 25%
WiebkeS 8/10 6209 days 32%
Falk 8/10 6209 days 32%
DaveV 9/10 6209 days 32%
StefanieGermany 10/10 6210 days 33%
FiensG 8/10 6212 days 32%
Zeeman 8/10 6212 days 32%
Silhan 9/10 6213 days 32%
PBouwmessten 8/10 6213 days 32%
LucyPoland 8/10 6214 days 32%
Erik 7/10 6215 days 30%
Gill 9/10 6216 days 32%
Ian 10/10 6216 days 33%
Stefanie 6/10 6218 days 28%
PeteH1 8/10 6219 days 32%
Anneleen 8/10 6223 days 32%
FrankFlemming 6/10 6227 days 28%
Manfred 8/10 6229 days 32%
Ed 9/10 6229 days 32%
Kay 8/10 6236 days 32%
Krapels 5/10 6237 days 25%
AbigailB 6/10 6238 days 28%
AurelieD 10/10 6240 days 33%
Ian S 7/10 6242 days 30%
Lorna 10/10 6242 days 33%
Bruce 10/10 6243 days 33%
Annemarie 6/10 6243 days 28%
orianne 7/10 6250 days 30%
RasmusB 6/10 6250 days 28%
GrillGermany 7/10 6251 days 30%
Daniel 7/10 6252 days 30%
BauerGermany 7/10 6252 days 30%
Jessica 9/10 6257 days 32%
Bert 7/10 6257 days 30%
G Lart 10/10 6257 days 33%
Ulrike 6/10 6257 days 28%
Carolyn 2/10 6261 days 15%
Erik 7/10 6265 days 30%
Hove 8/10 6265 days 32%
Thierry 8/10 6265 days 32%
Sandra 6/10 6265 days 28%
Joachim 7/10 6265 days 30%
Zylstra 8/10 6273 days 32%
Spyfox 10/10 6299 days 33%
Sandra 8/10 6305 days 32%
Eveline 6/10 6306 days 28%
Lynne 8/10 6306 days 32%
Getkate 9/10 6314 days 32%
Elke 8/10 6314 days 32%
Kath 10/10 6370 days 33%
Charlotte 7/10 6403 days 30%
Talitia 8/10 6412 days 32%
Shannon 6/10 6441 days 28%
BexStar 3/10 6541 days 18%
Leanne Priestley 3/10 6564 days 18%
Amy Clark 9/10 6564 days 32%
Toby 8/10 6565 days 32%
AlanN316 10/10 6574 days 33%
Annette Hurst 9/10 6583 days 32%
Olaf Penn 7/10 6584 days 30%
Roger Repolusk 8/10 6590 days 32%
Nancy Dol 8/10 6590 days 32%
John Woodrow 9/10 6594 days 32%
Myrtille de Vries 9/10 6597 days 32%
Roman 7/10 6604 days 30%
ranker_851 8/10 6604 days 32%
Atara 8/10 6604 days 32%
Christoph&Isabell 7/10 6606 days 30%
Stephanie Noverraz 6/10 6613 days 28%
Laura 7/10 6629 days 30%
Hans Olthof 9/10 6636 days 32%
Gail 8/10 6639 days 32%
Hans 8/10 6669 days 32%
Valeria Barouch 6/10 6675 days 28%
Neil Cooke 9/10 6675 days 32%
Samuel Brejeon 9/10 6678 days 32%
Ole Weber 9/10 6682 days 32%
Glyn Jones 8/10 6683 days 32%
Anthony 7/10 6683 days 30%
Martina 8/10 6683 days 32%
Lara Gema Conde 8/10 6685 days 32%
ranker_46 7/10 6795 days 30%
Hans Knappmann 10/10 6795 days 33%
Andy Chapman 8/10 6795 days 32%
Lisbeth Johansson 4/10 6795 days 21%
JanKovar 8/10 6911 days 32%
ShoshanaAbrams 8/10 6914 days 32%
Elaine 6/10 6914 days 28%
Marcus 7/10 6921 days 30%
Jonas 5/10 6928 days 25%
Susan 8/10 6943 days 32%
Frederik 9/10 6947 days 32%
Delgroot 6/10 6951 days 28%
Mary 7/10 6958 days 30%
beesom 8/10 6959 days 32%
Jensen 8/10 6963 days 32%
Frauke 8/10 6965 days 32%
Fiona 7/10 6969 days 30%
Gordon 9/10 6970 days 32%
Rolf 7/10 6971 days 30%
Nicole 6/10 6971 days 28%
Bridget Mitchell 9/10 6982 days 32%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Geothermal Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.98% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Te Puia Geothermal Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Puia Geothermal Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -3.92%
198 -3.94%
199 -3.96%
200 -3.98%
201 -4.00%
202 -4.02%
203 -4.04%
… …

Balancing Adjustment

5.96% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

78%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.