Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Geothermal Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Puia Geothermal Park
Valid Reviews
344 Valid Reviews
The Te Puia Geothermal Park experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 344 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
12% |
| 9/10 | 46 |
|
13% |
| 8/10 | 95 |
|
28% |
| 7/10 | 65 |
|
19% |
| 6/10 | 46 |
|
13% |
| 5/10 | 25 |
|
7% |
| 4/10 | 10 |
|
3% |
| 3/10 | 11 |
|
3% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
73.02% Average
The raw data average (mean) for all the Te Puia Geothermal Park valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
319 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 319 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 33 |
|
10% |
| 9/10 | 42 |
|
13% |
| 8/10 | 94 |
|
29% |
| 7/10 | 60 |
|
19% |
| 6/10 | 42 |
|
13% |
| 5/10 | 23 |
|
7% |
| 4/10 | 10 |
|
3% |
| 3/10 | 9 |
|
3% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
72.82% Average
The raw data average (mean) for all the Te Puia Geothermal Park face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
76.07%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stefano Clerici | 10/10 | 2787 days | 100% |
| Eva Cordemeyer | 8/10 | 3026 days | 83% |
| Pete Martin | 10/10 | 3283 days | 69% |
| Sam Wolfe | 9/10 | 3293 days | 68% |
| Benedikt Lorenz | 8/10 | 3314 days | 66% |
| Sheila Webb | 10/10 | 3314 days | 67% |
| Thomas Klinting | 8/10 | 3318 days | 65% |
| Felix Koehler | 7/10 | 3322 days | 62% |
| Simon Barber | 5/10 | 3322 days | 51% |
| Antoine | 7/10 | 3346 days | 60% |
| Tom Rogers | 10/10 | 3366 days | 64% |
| Tim | 7/10 | 3370 days | 59% |
| Jendrik | 6/10 | 3370 days | 55% |
| Josh Bird | 6/10 | 3372 days | 54% |
| Alonso | 7/10 | 3372 days | 59% |
| Andres Gonzalez | 9/10 | 3390 days | 61% |
| Steven Chong | 9/10 | 3394 days | 61% |
| Johannes Wassner | 10/10 | 3614 days | 48% |
| Volker Stroenisch | 5/10 | 3625 days | 36% |
| Mette Elholm | 8/10 | 3625 days | 46% |
| Sam Fenton-Elston | 5/10 | 3626 days | 36% |
| Math Meyer | 5/10 | 3627 days | 36% |
| Marie Bocquier | 9/10 | 3627 days | 47% |
| S Black | 7/10 | 3633 days | 44% |
| Stephan Kirchenbaur | 7/10 | 3634 days | 44% |
| Clara Guinard | 6/10 | 3636 days | 40% |
| Lilith Hirt | 4/10 | 3638 days | 30% |
| Calum Penn | 10/10 | 3639 days | 46% |
| Nancy Logan | 7/10 | 3643 days | 43% |
| Talissa Missiato | 10/10 | 3645 days | 46% |
| Annalies Beard | 7/10 | 3649 days | 43% |
| Dawn Howard | 7/10 | 3656 days | 42% |
| Melanie Kronbichler | 10/10 | 3669 days | 45% |
| Veronique Kaplan | 2/10 | 3672 days | 20% |
| Stula Vladimir | 10/10 | 3674 days | 44% |
| Florian Mueller | 9/10 | 3684 days | 43% |
| Pekka and Jonna | 5/10 | 3689 days | 33% |
| Eline Meijer | 8/10 | 3711 days | 41% |
| Henri | 6/10 | 3711 days | 36% |
| Elodie | 6/10 | 3718 days | 36% |
| Mette and Jesper | 6/10 | 3720 days | 36% |
| Elsa Caniato | 6/10 | 3730 days | 35% |
| Ahmed Mohsen Aly | 10/10 | 3759 days | 39% |
| Christian Maruhn | 10/10 | 3791 days | 37% |
| Alex | 5/10 | 4023 days | 17% |
| R J Pearson | 7/10 | 4040 days | 20% |
| Marion and Ralf | 9/10 | 4095 days | 18% |
| Richard | 9/10 | 4248 days | 8% |
| Julia Schabenberger | 3/10 | 4338 days | 1% |
| Lola | 4/10 | 4338 days | 2% |
| Laura | 3/10 | 4338 days | 1% |
| Janek Belcher | 4/10 | 4347 days | 1% |
| Laura | 10/10 | 4353 days | 2% |
| Andreas Schindler | 8/10 | 4353 days | 2% |
| Herman Schulz | 7/10 | 4372 days | 0% |
| Tobias Thull | 6/10 | 4373 days | 0% |
| van Linda Werner | 8/10 | 4376 days | 0% |
| Aurelien Noailly | 5/10 | 4378 days | 0% |
| Sarah | 4/10 | 4378 days | 0% |
| Steven Lotrian | 9/10 | 4384 days | 32% |
| Emeline Brocard | 9/10 | 4384 days | 32% |
| Philip Donachie | 10/10 | 4386 days | 32% |
| Luisa Bach | 10/10 | 4386 days | 32% |
| Benedict Seite | 8/10 | 4412 days | 31% |
| Valerio Penita | 8/10 | 4412 days | 31% |
| Piotr Jurkowski | 8/10 | 4414 days | 31% |
| Roland Beer | 7/10 | 4417 days | 30% |
| Alexia Greasbaum | 9/10 | 4417 days | 32% |
| Bet | 8/10 | 4428 days | 31% |
| Anja | 9/10 | 4436 days | 32% |
| Peter elsleysams | 9/10 | 4436 days | 32% |
| Memain | 6/10 | 4701 days | 28% |
| Konza | 7/10 | 4702 days | 30% |
| Elodie and jo | 6/10 | 4758 days | 28% |
| Andre and Marina | 9/10 | 4768 days | 32% |
| Hanneke P | 6/10 | 4794 days | 28% |
| Harmer de Boer | 8/10 | 4810 days | 31% |
| Tony Hines | 7/10 | 4811 days | 30% |
| Brigitte | 8/10 | 4813 days | 31% |
| Terry Coles | 7/10 | 4825 days | 30% |
| Claudia Mueller | 10/10 | 4830 days | 32% |
| Presot | 9/10 | 4830 days | 32% |
| Faassen | 6/10 | 4833 days | 28% |
| Eric and Jen Popma | 8/10 | 4835 days | 31% |
| Moss | 10/10 | 5085 days | 32% |
| Heiner Reinecke | 8/10 | 5092 days | 31% |
| Frank Claassen | 8/10 | 5096 days | 31% |
| A Ormsby | 10/10 | 5097 days | 32% |
| Fritschi | 8/10 | 5102 days | 31% |
| Melanie Friessen | 1/10 | 5102 days | 13% |
| Daniel & Manuela | 2/10 | 5106 days | 15% |
| Melinda Moir | 1/10 | 5106 days | 13% |
| Mats Harstedt | 8/10 | 5109 days | 31% |
| Geoffrey Kuppens | 6/10 | 5109 days | 28% |
| Lotte Zwail | 6/10 | 5109 days | 28% |
| Carolin Haas | 8/10 | 5110 days | 31% |
| Christian & Julia | 7/10 | 5110 days | 30% |
| Mike & Suzann | 10/10 | 5111 days | 32% |
| Frans | 8/10 | 5112 days | 31% |
| Jansen | 4/10 | 5112 days | 21% |
| Kolen | 7/10 | 5112 days | 30% |
| Briulier | 8/10 | 5113 days | 31% |
| Rick & Suus | 8/10 | 5113 days | 31% |
| Jim Addicott | 10/10 | 5113 days | 32% |
| Rachel | 7/10 | 5114 days | 30% |
| Verne Heath | 8/10 | 5114 days | 31% |
| Astrid Boon | 7/10 | 5114 days | 30% |
| Christina | 3/10 | 5115 days | 17% |
| Marilyn Mobley | 9/10 | 5115 days | 32% |
| Susie Christensen | 7/10 | 5115 days | 30% |
| Paul Weidenfeld | 8/10 | 5116 days | 31% |
| Langerak | 8/10 | 5116 days | 31% |
| Liz Stokes | 7/10 | 5116 days | 30% |
| Ole Klothrop | 8/10 | 5123 days | 31% |
| Samplonius | 8/10 | 5124 days | 31% |
| Cick Pouw | 7/10 | 5128 days | 30% |
| Kroepfl | 9/10 | 5128 days | 32% |
| Kurt Furuskar | 9/10 | 5140 days | 32% |
| Johan Kroese | 5/10 | 5140 days | 24% |
| Henriette Haugan | 5/10 | 5142 days | 24% |
| Asha | 9/10 | 5160 days | 32% |
| Steveuk21 | 6/10 | 5160 days | 28% |
| kiwifrenchy | 8/10 | 5160 days | 31% |
| Peter Broosder | 8/10 | 5190 days | 31% |
| Marek Woznica | 9/10 | 5198 days | 32% |
| Nina Bille-Knudsen | 9/10 | 5200 days | 32% |
| Willem & Lilian | 7/10 | 5200 days | 30% |
| Jan & Marian | 4/10 | 5203 days | 21% |
| Oliver Graf | 5/10 | 5205 days | 24% |
| Benjamin Meier | 3/10 | 5206 days | 17% |
| Herman Plasman | 8/10 | 5206 days | 31% |
| Theresa | 6/10 | 5207 days | 28% |
| Remco te Lintum | 8/10 | 5207 days | 31% |
| Willi & Elke Breier | 10/10 | 5208 days | 32% |
| Elke & Charlotte | 6/10 | 5211 days | 28% |
| Mark de Boer | 7/10 | 5211 days | 30% |
| bdel1963 | 7/10 | 5405 days | 30% |
| Claudia Naier | 7/10 | 5444 days | 30% |
| Andreas Blessing | 9/10 | 5446 days | 32% |
| Marianne Swauger | 6/10 | 5449 days | 28% |
| De Groot | 8/10 | 5450 days | 31% |
| Steve Waterhouse | 8/10 | 5451 days | 31% |
| Barry Digby | 7/10 | 5453 days | 30% |
| Michael Simmang | 6/10 | 5454 days | 28% |
| Tim | 6/10 | 5456 days | 28% |
| Rolf | 6/10 | 5457 days | 28% |
| Tina Baun | 5/10 | 5458 days | 24% |
| Leanne Shepherd | 9/10 | 5458 days | 32% |
| Monica | 8/10 | 5462 days | 31% |
| Jan Visser | 6/10 | 5466 days | 28% |
| Viola Rickert | 9/10 | 5468 days | 32% |
| Ursula Scherch | 8/10 | 5470 days | 31% |
| Sanne | 7/10 | 5470 days | 30% |
| Jan Vlasblom | 8/10 | 5474 days | 31% |
| Walter Peters | 8/10 | 5478 days | 31% |
| Anita Aleva | 7/10 | 5478 days | 30% |
| Claire Hoyland | 10/10 | 5481 days | 32% |
| Rob | 5/10 | 5481 days | 24% |
| Faucon | 8/10 | 5481 days | 31% |
| Julian Seizinger | 7/10 | 5481 days | 30% |
| Mike | 8/10 | 5482 days | 31% |
| Trevor Gibbins | 8/10 | 5482 days | 31% |
| David and Wendy Lucas | 10/10 | 5483 days | 32% |
| David | 8/10 | 5484 days | 31% |
| Philipp Rau | 6/10 | 5485 days | 28% |
| Georg Hofer | 4/10 | 5487 days | 21% |
| G R Vangerven | 7/10 | 5487 days | 30% |
| Jarob Brezigar | 9/10 | 5487 days | 32% |
| Daniel Lang | 7/10 | 5487 days | 30% |
| Lili | 8/10 | 5487 days | 31% |
| Jean-Paul Le Clair | 6/10 | 5488 days | 28% |
| John Allen | 8/10 | 5489 days | 31% |
| Fabi & Sabi | 1/10 | 5489 days | 13% |
| Katherine Bernsdorf | 6/10 | 5490 days | 28% |
| Daniel Fischer | 5/10 | 5492 days | 24% |
| Bekema | 7/10 | 5492 days | 30% |
| Augelika Berugard | 8/10 | 5493 days | 31% |
| hendrik king | 7/10 | 5525 days | 30% |
| Rosey834 | 9/10 | 5556 days | 32% |
| kempt | 7/10 | 5770 days | 30% |
| astridaus | 5/10 | 5800 days | 24% |
| hooperuk | 10/10 | 5800 days | 32% |
| Brian Bishop | 9/10 | 5817 days | 32% |
| Hans | 6/10 | 5821 days | 28% |
| George Lepple | 8/10 | 5824 days | 31% |
| Ed & Pat Mitchell | 8/10 | 5839 days | 31% |
| Heike Pless | 10/10 | 5840 days | 32% |
| Peter Koeck | 5/10 | 5840 days | 24% |
| Krause | 4/10 | 5840 days | 21% |
| Sue Bennett | 8/10 | 5841 days | 31% |
| Mieke Knoops | 7/10 | 5841 days | 30% |
| Jakob Pedersen | 5/10 | 5841 days | 24% |
| Vandeput | 6/10 | 5845 days | 28% |
| Mark | 5/10 | 5850 days | 24% |
| Martÿn Steenvoorden | 6/10 | 5851 days | 28% |
| Irene Turley | 5/10 | 5854 days | 24% |
| Arne van Schol | 6/10 | 5855 days | 28% |
| Susan | 9/10 | 5855 days | 32% |
| uleugel | 8/10 | 5868 days | 31% |
| Hailey & Fin | 3/10 | 5871 days | 17% |
| Beute Hjel | 8/10 | 5875 days | 31% |
| Kane Chain | 6/10 | 5876 days | 28% |
| Family van Hessem | 7/10 | 5879 days | 30% |
| Helen and Hans Walser | 10/10 | 5879 days | 32% |
| deanlaw | 8/10 | 5904 days | 31% |
| annett | 8/10 | 5906 days | 31% |
| keane | 8/10 | 5906 days | 31% |
| usigmund | 3/10 | 5910 days | 17% |
| nadinef | 8/10 | 5913 days | 31% |
| andres | 3/10 | 5913 days | 17% |
| jameswhite | 7/10 | 5913 days | 30% |
| aages | 7/10 | 5914 days | 30% |
| thomash | 6/10 | 5915 days | 28% |
| Arran J | 7/10 | 5921 days | 30% |
| Bill Nash | 5/10 | 5925 days | 24% |
| Frank de Voogd | 8/10 | 5925 days | 31% |
| Hanne Wichmann | 10/10 | 5925 days | 32% |
| Hans & Karin | 7/10 | 5925 days | 30% |
| Bue Verrept | 8/10 | 5928 days | 31% |
| Hans Hoff | 10/10 | 5929 days | 32% |
| Lisette X | 8/10 | 5929 days | 31% |
| Gaelle | 8/10 | 5931 days | 31% |
| Ulyate | 8/10 | 5932 days | 31% |
| Mille Winther | 5/10 | 5932 days | 24% |
| Hansjoerg Ehrmann | 7/10 | 5932 days | 30% |
| Anayara Diaz Torres | 9/10 | 5932 days | 32% |
| Jessica Clarisse | 4/10 | 5933 days | 21% |
| Jeanette Larsen | 8/10 | 5933 days | 31% |
| Serge Yken | 3/10 | 5947 days | 17% |
| barp | 9/10 | 5982 days | 32% |
| Evan | 8/10 | 5982 days | 31% |
| travelgeek | 5/10 | 6012 days | 24% |
| richardh | 8/10 | 6046 days | 31% |
| nickm | 10/10 | 6120 days | 32% |
| minniemags | 10/10 | 6135 days | 32% |
| AndyEngland | 10/10 | 6153 days | 32% |
| KatieR | 5/10 | 6163 days | 24% |
| straw64 | 3/10 | 6165 days | 17% |
| Sally477 | 6/10 | 6166 days | 28% |
| Ide | 7/10 | 6167 days | 30% |
| Olga | 7/10 | 6167 days | 30% |
| AliR | 7/10 | 6181 days | 30% |
| AmyBarrett | 5/10 | 6181 days | 24% |
| WiebkeS | 8/10 | 6181 days | 31% |
| Falk | 8/10 | 6181 days | 31% |
| DaveV | 9/10 | 6181 days | 32% |
| StefanieGermany | 10/10 | 6183 days | 32% |
| FiensG | 8/10 | 6184 days | 31% |
| Zeeman | 8/10 | 6185 days | 31% |
| Silhan | 9/10 | 6185 days | 32% |
| PBouwmessten | 8/10 | 6185 days | 31% |
| LucyPoland | 8/10 | 6186 days | 31% |
| Erik | 7/10 | 6188 days | 30% |
| Gill | 9/10 | 6189 days | 32% |
| Ian | 10/10 | 6189 days | 32% |
| Stefanie | 6/10 | 6191 days | 28% |
| PeteH1 | 8/10 | 6191 days | 31% |
| Anneleen | 8/10 | 6196 days | 31% |
| FrankFlemming | 6/10 | 6199 days | 28% |
| Manfred | 8/10 | 6202 days | 31% |
| Ed | 9/10 | 6202 days | 32% |
| Kay | 8/10 | 6209 days | 31% |
| Krapels | 5/10 | 6209 days | 24% |
| AbigailB | 6/10 | 6210 days | 28% |
| AurelieD | 10/10 | 6212 days | 32% |
| Ian S | 7/10 | 6215 days | 30% |
| Lorna | 10/10 | 6215 days | 32% |
| Bruce | 10/10 | 6216 days | 32% |
| Annemarie | 6/10 | 6216 days | 28% |
| orianne | 7/10 | 6222 days | 30% |
| RasmusB | 6/10 | 6222 days | 28% |
| GrillGermany | 7/10 | 6223 days | 30% |
| Daniel | 7/10 | 6224 days | 30% |
| BauerGermany | 7/10 | 6224 days | 30% |
| Jessica | 9/10 | 6230 days | 32% |
| Bert | 7/10 | 6230 days | 30% |
| G Lart | 10/10 | 6230 days | 32% |
| Ulrike | 6/10 | 6230 days | 28% |
| Carolyn | 2/10 | 6233 days | 15% |
| Erik | 7/10 | 6237 days | 30% |
| Hove | 8/10 | 6237 days | 31% |
| Thierry | 8/10 | 6238 days | 31% |
| Sandra | 6/10 | 6238 days | 28% |
| Joachim | 7/10 | 6238 days | 30% |
| Zylstra | 8/10 | 6246 days | 31% |
| Spyfox | 10/10 | 6272 days | 32% |
| Sandra | 8/10 | 6278 days | 31% |
| Eveline | 6/10 | 6279 days | 28% |
| Lynne | 8/10 | 6279 days | 31% |
| Getkate | 9/10 | 6287 days | 32% |
| Elke | 8/10 | 6287 days | 31% |
| Kath | 10/10 | 6343 days | 32% |
| Charlotte | 7/10 | 6376 days | 30% |
| Talitia | 8/10 | 6385 days | 31% |
| Shannon | 6/10 | 6414 days | 28% |
| BexStar | 3/10 | 6514 days | 17% |
| Leanne Priestley | 3/10 | 6536 days | 17% |
| Amy Clark | 9/10 | 6536 days | 32% |
| Toby | 8/10 | 6537 days | 31% |
| AlanN316 | 10/10 | 6546 days | 32% |
| Annette Hurst | 9/10 | 6555 days | 32% |
| Olaf Penn | 7/10 | 6556 days | 30% |
| Roger Repolusk | 8/10 | 6562 days | 31% |
| Nancy Dol | 8/10 | 6562 days | 31% |
| John Woodrow | 9/10 | 6566 days | 32% |
| Myrtille de Vries | 9/10 | 6569 days | 32% |
| Roman | 7/10 | 6576 days | 30% |
| ranker_851 | 8/10 | 6576 days | 31% |
| Atara | 8/10 | 6576 days | 31% |
| Christoph&Isabell | 7/10 | 6578 days | 30% |
| Stephanie Noverraz | 6/10 | 6586 days | 28% |
| Laura | 7/10 | 6601 days | 30% |
| Hans Olthof | 9/10 | 6608 days | 32% |
| Gail | 8/10 | 6611 days | 31% |
| Hans | 8/10 | 6641 days | 31% |
| Valeria Barouch | 6/10 | 6647 days | 28% |
| Neil Cooke | 9/10 | 6647 days | 32% |
| Samuel Brejeon | 9/10 | 6650 days | 32% |
| Ole Weber | 9/10 | 6654 days | 32% |
| Glyn Jones | 8/10 | 6655 days | 31% |
| Anthony | 7/10 | 6655 days | 30% |
| Martina | 8/10 | 6655 days | 31% |
| Lara Gema Conde | 8/10 | 6657 days | 31% |
| ranker_46 | 7/10 | 6767 days | 30% |
| Hans Knappmann | 10/10 | 6767 days | 32% |
| Andy Chapman | 8/10 | 6767 days | 31% |
| Lisbeth Johansson | 4/10 | 6767 days | 21% |
| JanKovar | 8/10 | 6883 days | 31% |
| ShoshanaAbrams | 8/10 | 6886 days | 31% |
| Elaine | 6/10 | 6886 days | 28% |
| Marcus | 7/10 | 6893 days | 30% |
| Jonas | 5/10 | 6900 days | 24% |
| Susan | 8/10 | 6915 days | 31% |
| Frederik | 9/10 | 6919 days | 32% |
| Delgroot | 6/10 | 6923 days | 28% |
| Mary | 7/10 | 6930 days | 30% |
| beesom | 8/10 | 6931 days | 31% |
| Jensen | 8/10 | 6935 days | 31% |
| Frauke | 8/10 | 6937 days | 31% |
| Fiona | 7/10 | 6941 days | 30% |
| Gordon | 9/10 | 6942 days | 32% |
| Rolf | 7/10 | 6943 days | 30% |
| Nicole | 6/10 | 6943 days | 28% |
| Bridget Mitchell | 9/10 | 6954 days | 32% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Geothermal Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.15% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 52 days. However the Te Puia Geothermal Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Puia Geothermal Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.09% |
| 198 | -4.11% |
| 199 | -4.13% |
| 200 | -4.15% |
| 201 | -4.17% |
| 202 | -4.19% |
| 203 | -4.21% |
| … | … |
Balancing Adjustment
6.00% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.