Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Geothermal Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
344 Valid Reviews
The Te Puia Geothermal Park experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 344 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
12% |
| 9/10 | 46 |
|
13% |
| 8/10 | 95 |
|
28% |
| 7/10 | 65 |
|
19% |
| 6/10 | 46 |
|
13% |
| 5/10 | 25 |
|
7% |
| 4/10 | 10 |
|
3% |
| 3/10 | 11 |
|
3% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
73.02% Average
The raw data average (mean) for all the Te Puia Geothermal Park valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
319 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 319 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 33 |
|
10% |
| 9/10 | 42 |
|
13% |
| 8/10 | 94 |
|
29% |
| 7/10 | 60 |
|
19% |
| 6/10 | 42 |
|
13% |
| 5/10 | 23 |
|
7% |
| 4/10 | 10 |
|
3% |
| 3/10 | 9 |
|
3% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
72.82% Average
The raw data average (mean) for all the Te Puia Geothermal Park face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
75.69%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stefano Clerici | 10/10 | 2829 days | 100% |
| Eva Cordemeyer | 8/10 | 3068 days | 82% |
| Pete Martin | 10/10 | 3325 days | 66% |
| Sam Wolfe | 9/10 | 3335 days | 65% |
| Benedikt Lorenz | 8/10 | 3356 days | 63% |
| Sheila Webb | 10/10 | 3356 days | 64% |
| Thomas Klinting | 8/10 | 3360 days | 62% |
| Felix Koehler | 7/10 | 3364 days | 59% |
| Simon Barber | 5/10 | 3364 days | 47% |
| Antoine | 7/10 | 3388 days | 57% |
| Tom Rogers | 10/10 | 3408 days | 60% |
| Tim | 7/10 | 3412 days | 56% |
| Jendrik | 6/10 | 3412 days | 51% |
| Josh Bird | 6/10 | 3414 days | 51% |
| Alonso | 7/10 | 3414 days | 55% |
| Andres Gonzalez | 9/10 | 3432 days | 58% |
| Steven Chong | 9/10 | 3435 days | 58% |
| Johannes Wassner | 10/10 | 3656 days | 43% |
| Volker Stroenisch | 5/10 | 3667 days | 31% |
| Mette Elholm | 8/10 | 3667 days | 42% |
| Sam Fenton-Elston | 5/10 | 3668 days | 31% |
| Math Meyer | 5/10 | 3669 days | 31% |
| Marie Bocquier | 9/10 | 3669 days | 42% |
| S Black | 7/10 | 3675 days | 39% |
| Stephan Kirchenbaur | 7/10 | 3676 days | 39% |
| Clara Guinard | 6/10 | 3678 days | 35% |
| Lilith Hirt | 4/10 | 3680 days | 25% |
| Calum Penn | 10/10 | 3681 days | 42% |
| Nancy Logan | 7/10 | 3685 days | 38% |
| Talissa Missiato | 10/10 | 3687 days | 41% |
| Annalies Beard | 7/10 | 3691 days | 38% |
| Dawn Howard | 7/10 | 3698 days | 37% |
| Melanie Kronbichler | 10/10 | 3711 days | 40% |
| Veronique Kaplan | 2/10 | 3714 days | 15% |
| Stula Vladimir | 10/10 | 3716 days | 39% |
| Florian Mueller | 9/10 | 3726 days | 38% |
| Pekka and Jonna | 5/10 | 3731 days | 28% |
| Eline Meijer | 8/10 | 3753 days | 36% |
| Henri | 6/10 | 3753 days | 31% |
| Elodie | 6/10 | 3760 days | 30% |
| Mette and Jesper | 6/10 | 3762 days | 30% |
| Elsa Caniato | 6/10 | 3772 days | 30% |
| Ahmed Mohsen Aly | 10/10 | 3801 days | 34% |
| Christian Maruhn | 10/10 | 3833 days | 31% |
| Alex | 5/10 | 4065 days | 10% |
| R J Pearson | 7/10 | 4082 days | 13% |
| Marion and Ralf | 9/10 | 4137 days | 10% |
| Richard | 9/10 | 4290 days | 0% |
| Julia Schabenberger | 3/10 | 4380 days | 13% |
| Lola | 4/10 | 4380 days | 17% |
| Laura | 3/10 | 4380 days | 13% |
| Janek Belcher | 4/10 | 4389 days | 17% |
| Laura | 10/10 | 4395 days | 29% |
| Andreas Schindler | 8/10 | 4395 days | 28% |
| Herman Schulz | 7/10 | 4414 days | 26% |
| Tobias Thull | 6/10 | 4415 days | 24% |
| van Linda Werner | 8/10 | 4418 days | 28% |
| Aurelien Noailly | 5/10 | 4420 days | 21% |
| Sarah | 4/10 | 4420 days | 17% |
| Steven Lotrian | 9/10 | 4426 days | 29% |
| Emeline Brocard | 9/10 | 4426 days | 29% |
| Philip Donachie | 10/10 | 4428 days | 29% |
| Luisa Bach | 10/10 | 4428 days | 29% |
| Benedict Seite | 8/10 | 4454 days | 28% |
| Valerio Penita | 8/10 | 4454 days | 28% |
| Piotr Jurkowski | 8/10 | 4456 days | 28% |
| Roland Beer | 7/10 | 4459 days | 26% |
| Alexia Greasbaum | 9/10 | 4459 days | 29% |
| Bet | 8/10 | 4470 days | 28% |
| Anja | 9/10 | 4478 days | 29% |
| Peter elsleysams | 9/10 | 4478 days | 29% |
| Memain | 6/10 | 4743 days | 24% |
| Konza | 7/10 | 4744 days | 26% |
| Elodie and jo | 6/10 | 4800 days | 24% |
| Andre and Marina | 9/10 | 4810 days | 29% |
| Hanneke P | 6/10 | 4836 days | 24% |
| Harmer de Boer | 8/10 | 4852 days | 28% |
| Tony Hines | 7/10 | 4853 days | 26% |
| Brigitte | 8/10 | 4855 days | 28% |
| Terry Coles | 7/10 | 4867 days | 26% |
| Claudia Mueller | 10/10 | 4872 days | 29% |
| Presot | 9/10 | 4872 days | 29% |
| Faassen | 6/10 | 4875 days | 24% |
| Eric and Jen Popma | 8/10 | 4877 days | 28% |
| Moss | 10/10 | 5127 days | 29% |
| Heiner Reinecke | 8/10 | 5134 days | 28% |
| Frank Claassen | 8/10 | 5138 days | 28% |
| A Ormsby | 10/10 | 5139 days | 29% |
| Fritschi | 8/10 | 5144 days | 28% |
| Melanie Friessen | 1/10 | 5144 days | 8% |
| Daniel & Manuela | 2/10 | 5148 days | 10% |
| Melinda Moir | 1/10 | 5148 days | 8% |
| Mats Harstedt | 8/10 | 5151 days | 28% |
| Geoffrey Kuppens | 6/10 | 5151 days | 24% |
| Lotte Zwail | 6/10 | 5151 days | 24% |
| Carolin Haas | 8/10 | 5152 days | 28% |
| Christian & Julia | 7/10 | 5152 days | 26% |
| Mike & Suzann | 10/10 | 5153 days | 29% |
| Frans | 8/10 | 5154 days | 28% |
| Jansen | 4/10 | 5154 days | 17% |
| Kolen | 7/10 | 5154 days | 26% |
| Briulier | 8/10 | 5155 days | 28% |
| Rick & Suus | 8/10 | 5155 days | 28% |
| Jim Addicott | 10/10 | 5155 days | 29% |
| Rachel | 7/10 | 5156 days | 26% |
| Verne Heath | 8/10 | 5156 days | 28% |
| Astrid Boon | 7/10 | 5156 days | 26% |
| Christina | 3/10 | 5157 days | 13% |
| Marilyn Mobley | 9/10 | 5157 days | 29% |
| Susie Christensen | 7/10 | 5157 days | 26% |
| Paul Weidenfeld | 8/10 | 5158 days | 28% |
| Langerak | 8/10 | 5158 days | 28% |
| Liz Stokes | 7/10 | 5158 days | 26% |
| Ole Klothrop | 8/10 | 5165 days | 28% |
| Samplonius | 8/10 | 5166 days | 28% |
| Cick Pouw | 7/10 | 5170 days | 26% |
| Kroepfl | 9/10 | 5170 days | 29% |
| Kurt Furuskar | 9/10 | 5182 days | 29% |
| Johan Kroese | 5/10 | 5182 days | 21% |
| Henriette Haugan | 5/10 | 5184 days | 21% |
| Asha | 9/10 | 5202 days | 29% |
| Steveuk21 | 6/10 | 5202 days | 24% |
| kiwifrenchy | 8/10 | 5202 days | 28% |
| Peter Broosder | 8/10 | 5232 days | 28% |
| Marek Woznica | 9/10 | 5240 days | 29% |
| Nina Bille-Knudsen | 9/10 | 5242 days | 29% |
| Willem & Lilian | 7/10 | 5242 days | 26% |
| Jan & Marian | 4/10 | 5245 days | 17% |
| Oliver Graf | 5/10 | 5247 days | 21% |
| Benjamin Meier | 3/10 | 5248 days | 13% |
| Herman Plasman | 8/10 | 5248 days | 28% |
| Theresa | 6/10 | 5249 days | 24% |
| Remco te Lintum | 8/10 | 5249 days | 28% |
| Willi & Elke Breier | 10/10 | 5250 days | 29% |
| Elke & Charlotte | 6/10 | 5253 days | 24% |
| Mark de Boer | 7/10 | 5253 days | 26% |
| bdel1963 | 7/10 | 5447 days | 26% |
| Claudia Naier | 7/10 | 5486 days | 26% |
| Andreas Blessing | 9/10 | 5488 days | 29% |
| Marianne Swauger | 6/10 | 5491 days | 24% |
| De Groot | 8/10 | 5492 days | 28% |
| Steve Waterhouse | 8/10 | 5493 days | 28% |
| Barry Digby | 7/10 | 5495 days | 26% |
| Michael Simmang | 6/10 | 5496 days | 24% |
| Tim | 6/10 | 5498 days | 24% |
| Rolf | 6/10 | 5499 days | 24% |
| Tina Baun | 5/10 | 5500 days | 21% |
| Leanne Shepherd | 9/10 | 5500 days | 29% |
| Monica | 8/10 | 5504 days | 28% |
| Jan Visser | 6/10 | 5508 days | 24% |
| Viola Rickert | 9/10 | 5510 days | 29% |
| Ursula Scherch | 8/10 | 5512 days | 28% |
| Sanne | 7/10 | 5512 days | 26% |
| Jan Vlasblom | 8/10 | 5516 days | 28% |
| Walter Peters | 8/10 | 5520 days | 28% |
| Anita Aleva | 7/10 | 5520 days | 26% |
| Claire Hoyland | 10/10 | 5523 days | 29% |
| Rob | 5/10 | 5523 days | 21% |
| Faucon | 8/10 | 5523 days | 28% |
| Julian Seizinger | 7/10 | 5523 days | 26% |
| Mike | 8/10 | 5524 days | 28% |
| Trevor Gibbins | 8/10 | 5524 days | 28% |
| David and Wendy Lucas | 10/10 | 5525 days | 29% |
| David | 8/10 | 5526 days | 28% |
| Philipp Rau | 6/10 | 5527 days | 24% |
| Georg Hofer | 4/10 | 5529 days | 17% |
| G R Vangerven | 7/10 | 5529 days | 26% |
| Jarob Brezigar | 9/10 | 5529 days | 29% |
| Daniel Lang | 7/10 | 5529 days | 26% |
| Lili | 8/10 | 5529 days | 28% |
| Jean-Paul Le Clair | 6/10 | 5530 days | 24% |
| John Allen | 8/10 | 5531 days | 28% |
| Fabi & Sabi | 1/10 | 5531 days | 8% |
| Katherine Bernsdorf | 6/10 | 5532 days | 24% |
| Daniel Fischer | 5/10 | 5534 days | 21% |
| Bekema | 7/10 | 5534 days | 26% |
| Augelika Berugard | 8/10 | 5535 days | 28% |
| hendrik king | 7/10 | 5567 days | 26% |
| Rosey834 | 9/10 | 5598 days | 29% |
| kempt | 7/10 | 5812 days | 26% |
| astridaus | 5/10 | 5842 days | 21% |
| hooperuk | 10/10 | 5842 days | 29% |
| Brian Bishop | 9/10 | 5859 days | 29% |
| Hans | 6/10 | 5863 days | 24% |
| George Lepple | 8/10 | 5866 days | 28% |
| Ed & Pat Mitchell | 8/10 | 5881 days | 28% |
| Heike Pless | 10/10 | 5882 days | 29% |
| Peter Koeck | 5/10 | 5882 days | 21% |
| Krause | 4/10 | 5882 days | 17% |
| Sue Bennett | 8/10 | 5883 days | 28% |
| Mieke Knoops | 7/10 | 5883 days | 26% |
| Jakob Pedersen | 5/10 | 5883 days | 21% |
| Vandeput | 6/10 | 5887 days | 24% |
| Mark | 5/10 | 5892 days | 21% |
| Martÿn Steenvoorden | 6/10 | 5893 days | 24% |
| Irene Turley | 5/10 | 5896 days | 21% |
| Arne van Schol | 6/10 | 5897 days | 24% |
| Susan | 9/10 | 5897 days | 29% |
| uleugel | 8/10 | 5910 days | 28% |
| Hailey & Fin | 3/10 | 5913 days | 13% |
| Beute Hjel | 8/10 | 5917 days | 28% |
| Kane Chain | 6/10 | 5918 days | 24% |
| Family van Hessem | 7/10 | 5921 days | 26% |
| Helen and Hans Walser | 10/10 | 5921 days | 29% |
| deanlaw | 8/10 | 5946 days | 28% |
| annett | 8/10 | 5948 days | 28% |
| keane | 8/10 | 5948 days | 28% |
| usigmund | 3/10 | 5952 days | 13% |
| nadinef | 8/10 | 5955 days | 28% |
| andres | 3/10 | 5955 days | 13% |
| jameswhite | 7/10 | 5955 days | 26% |
| aages | 7/10 | 5956 days | 26% |
| thomash | 6/10 | 5957 days | 24% |
| Arran J | 7/10 | 5963 days | 26% |
| Bill Nash | 5/10 | 5967 days | 21% |
| Frank de Voogd | 8/10 | 5967 days | 28% |
| Hanne Wichmann | 10/10 | 5967 days | 29% |
| Hans & Karin | 7/10 | 5967 days | 26% |
| Bue Verrept | 8/10 | 5970 days | 28% |
| Hans Hoff | 10/10 | 5971 days | 29% |
| Lisette X | 8/10 | 5971 days | 28% |
| Gaelle | 8/10 | 5973 days | 28% |
| Ulyate | 8/10 | 5974 days | 28% |
| Mille Winther | 5/10 | 5974 days | 21% |
| Hansjoerg Ehrmann | 7/10 | 5974 days | 26% |
| Anayara Diaz Torres | 9/10 | 5974 days | 29% |
| Jessica Clarisse | 4/10 | 5975 days | 17% |
| Jeanette Larsen | 8/10 | 5975 days | 28% |
| Serge Yken | 3/10 | 5989 days | 13% |
| barp | 9/10 | 6024 days | 29% |
| Evan | 8/10 | 6024 days | 28% |
| travelgeek | 5/10 | 6054 days | 21% |
| richardh | 8/10 | 6088 days | 28% |
| nickm | 10/10 | 6162 days | 29% |
| minniemags | 10/10 | 6177 days | 29% |
| AndyEngland | 10/10 | 6195 days | 29% |
| KatieR | 5/10 | 6205 days | 21% |
| straw64 | 3/10 | 6207 days | 13% |
| Sally477 | 6/10 | 6208 days | 24% |
| Ide | 7/10 | 6208 days | 26% |
| Olga | 7/10 | 6208 days | 26% |
| AliR | 7/10 | 6223 days | 26% |
| AmyBarrett | 5/10 | 6223 days | 21% |
| WiebkeS | 8/10 | 6223 days | 28% |
| Falk | 8/10 | 6223 days | 28% |
| DaveV | 9/10 | 6223 days | 29% |
| StefanieGermany | 10/10 | 6224 days | 29% |
| FiensG | 8/10 | 6226 days | 28% |
| Zeeman | 8/10 | 6226 days | 28% |
| Silhan | 9/10 | 6227 days | 29% |
| PBouwmessten | 8/10 | 6227 days | 28% |
| LucyPoland | 8/10 | 6228 days | 28% |
| Erik | 7/10 | 6229 days | 26% |
| Gill | 9/10 | 6230 days | 29% |
| Ian | 10/10 | 6231 days | 29% |
| Stefanie | 6/10 | 6232 days | 24% |
| PeteH1 | 8/10 | 6233 days | 28% |
| Anneleen | 8/10 | 6237 days | 28% |
| FrankFlemming | 6/10 | 6241 days | 24% |
| Manfred | 8/10 | 6243 days | 28% |
| Ed | 9/10 | 6243 days | 29% |
| Kay | 8/10 | 6250 days | 28% |
| Krapels | 5/10 | 6251 days | 21% |
| AbigailB | 6/10 | 6252 days | 24% |
| AurelieD | 10/10 | 6254 days | 29% |
| Ian S | 7/10 | 6256 days | 26% |
| Lorna | 10/10 | 6256 days | 29% |
| Bruce | 10/10 | 6257 days | 29% |
| Annemarie | 6/10 | 6257 days | 24% |
| orianne | 7/10 | 6264 days | 26% |
| RasmusB | 6/10 | 6264 days | 24% |
| GrillGermany | 7/10 | 6265 days | 26% |
| Daniel | 7/10 | 6266 days | 26% |
| BauerGermany | 7/10 | 6266 days | 26% |
| Jessica | 9/10 | 6271 days | 29% |
| Bert | 7/10 | 6271 days | 26% |
| G Lart | 10/10 | 6271 days | 29% |
| Ulrike | 6/10 | 6271 days | 24% |
| Carolyn | 2/10 | 6275 days | 10% |
| Erik | 7/10 | 6279 days | 26% |
| Hove | 8/10 | 6279 days | 28% |
| Thierry | 8/10 | 6279 days | 28% |
| Sandra | 6/10 | 6279 days | 24% |
| Joachim | 7/10 | 6279 days | 26% |
| Zylstra | 8/10 | 6287 days | 28% |
| Spyfox | 10/10 | 6313 days | 29% |
| Sandra | 8/10 | 6319 days | 28% |
| Eveline | 6/10 | 6320 days | 24% |
| Lynne | 8/10 | 6320 days | 28% |
| Getkate | 9/10 | 6328 days | 29% |
| Elke | 8/10 | 6328 days | 28% |
| Kath | 10/10 | 6384 days | 29% |
| Charlotte | 7/10 | 6417 days | 26% |
| Talitia | 8/10 | 6426 days | 28% |
| Shannon | 6/10 | 6455 days | 24% |
| BexStar | 3/10 | 6555 days | 13% |
| Leanne Priestley | 3/10 | 6578 days | 13% |
| Amy Clark | 9/10 | 6578 days | 29% |
| Toby | 8/10 | 6579 days | 28% |
| AlanN316 | 10/10 | 6588 days | 29% |
| Annette Hurst | 9/10 | 6597 days | 29% |
| Olaf Penn | 7/10 | 6598 days | 26% |
| Roger Repolusk | 8/10 | 6604 days | 28% |
| Nancy Dol | 8/10 | 6604 days | 28% |
| John Woodrow | 9/10 | 6608 days | 29% |
| Myrtille de Vries | 9/10 | 6611 days | 29% |
| Roman | 7/10 | 6618 days | 26% |
| ranker_851 | 8/10 | 6618 days | 28% |
| Atara | 8/10 | 6618 days | 28% |
| Christoph&Isabell | 7/10 | 6620 days | 26% |
| Stephanie Noverraz | 6/10 | 6627 days | 24% |
| Laura | 7/10 | 6643 days | 26% |
| Hans Olthof | 9/10 | 6650 days | 29% |
| Gail | 8/10 | 6653 days | 28% |
| Hans | 8/10 | 6683 days | 28% |
| Valeria Barouch | 6/10 | 6689 days | 24% |
| Neil Cooke | 9/10 | 6689 days | 29% |
| Samuel Brejeon | 9/10 | 6692 days | 29% |
| Ole Weber | 9/10 | 6696 days | 29% |
| Glyn Jones | 8/10 | 6697 days | 28% |
| Anthony | 7/10 | 6697 days | 26% |
| Martina | 8/10 | 6697 days | 28% |
| Lara Gema Conde | 8/10 | 6699 days | 28% |
| ranker_46 | 7/10 | 6809 days | 26% |
| Hans Knappmann | 10/10 | 6809 days | 29% |
| Andy Chapman | 8/10 | 6809 days | 28% |
| Lisbeth Johansson | 4/10 | 6809 days | 17% |
| JanKovar | 8/10 | 6925 days | 28% |
| ShoshanaAbrams | 8/10 | 6928 days | 28% |
| Elaine | 6/10 | 6928 days | 24% |
| Marcus | 7/10 | 6935 days | 26% |
| Jonas | 5/10 | 6942 days | 21% |
| Susan | 8/10 | 6957 days | 28% |
| Frederik | 9/10 | 6961 days | 29% |
| Delgroot | 6/10 | 6965 days | 24% |
| Mary | 7/10 | 6972 days | 26% |
| beesom | 8/10 | 6973 days | 28% |
| Jensen | 8/10 | 6977 days | 28% |
| Frauke | 8/10 | 6979 days | 28% |
| Fiona | 7/10 | 6983 days | 26% |
| Gordon | 9/10 | 6984 days | 29% |
| Rolf | 7/10 | 6985 days | 26% |
| Nicole | 6/10 | 6985 days | 24% |
| Bridget Mitchell | 9/10 | 6996 days | 29% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Geothermal Park experience has plenty of reviews and does not meet the criteria for any adjustment.
-3.77% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Te Puia Geothermal Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Puia Geothermal Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.72% |
| 198 | -3.73% |
| 199 | -3.75% |
| 200 | -3.77% |
| 201 | -3.79% |
| 202 | -3.81% |
| 203 | -3.83% |
| … | … |
6.00% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.