Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Geothermal Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Te Puia Geothermal Park

Valid Reviews

344 Valid Reviews

The Te Puia Geothermal Park experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 344 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 46
13%
8/10 95
28%
7/10 65
19%
6/10 46
13%
5/10 25
7%
4/10 10
3%
3/10 11
3%
2/10 3
1%
1/10 3
1%

73.02% Average

The raw data average (mean) for all the Te Puia Geothermal Park valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

319 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 319 face-to-face reviews:

Rating Count Percentage
10/10 33
10%
9/10 42
13%
8/10 94
29%
7/10 60
19%
6/10 42
13%
5/10 23
7%
4/10 10
3%
3/10 9
3%
2/10 3
1%
1/10 3
1%

72.82% Average

The raw data average (mean) for all the Te Puia Geothermal Park face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

75.69%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stefano Clerici 10/10 2829 days 100%
Eva Cordemeyer 8/10 3068 days 82%
Pete Martin 10/10 3325 days 66%
Sam Wolfe 9/10 3335 days 65%
Benedikt Lorenz 8/10 3356 days 63%
Sheila Webb 10/10 3356 days 64%
Thomas Klinting 8/10 3360 days 62%
Felix Koehler 7/10 3364 days 59%
Simon Barber 5/10 3364 days 47%
Antoine 7/10 3388 days 57%
Tom Rogers 10/10 3408 days 60%
Tim 7/10 3412 days 56%
Jendrik 6/10 3412 days 51%
Josh Bird 6/10 3414 days 51%
Alonso 7/10 3414 days 55%
Andres Gonzalez 9/10 3432 days 58%
Steven Chong 9/10 3435 days 58%
Johannes Wassner 10/10 3656 days 43%
Volker Stroenisch 5/10 3667 days 31%
Mette Elholm 8/10 3667 days 42%
Sam Fenton-Elston 5/10 3668 days 31%
Math Meyer 5/10 3669 days 31%
Marie Bocquier 9/10 3669 days 42%
S Black 7/10 3675 days 39%
Stephan Kirchenbaur 7/10 3676 days 39%
Clara Guinard 6/10 3678 days 35%
Lilith Hirt 4/10 3680 days 25%
Calum Penn 10/10 3681 days 42%
Nancy Logan 7/10 3685 days 38%
Talissa Missiato 10/10 3687 days 41%
Annalies Beard 7/10 3691 days 38%
Dawn Howard 7/10 3698 days 37%
Melanie Kronbichler 10/10 3711 days 40%
Veronique Kaplan 2/10 3714 days 15%
Stula Vladimir 10/10 3716 days 39%
Florian Mueller 9/10 3726 days 38%
Pekka and Jonna 5/10 3731 days 28%
Eline Meijer 8/10 3753 days 36%
Henri 6/10 3753 days 31%
Elodie 6/10 3760 days 30%
Mette and Jesper 6/10 3762 days 30%
Elsa Caniato 6/10 3772 days 30%
Ahmed Mohsen Aly 10/10 3801 days 34%
Christian Maruhn 10/10 3833 days 31%
Alex 5/10 4065 days 10%
R J Pearson 7/10 4082 days 13%
Marion and Ralf 9/10 4137 days 10%
Richard 9/10 4290 days 0%
Julia Schabenberger 3/10 4380 days 13%
Lola 4/10 4380 days 17%
Laura 3/10 4380 days 13%
Janek Belcher 4/10 4389 days 17%
Laura 10/10 4395 days 29%
Andreas Schindler 8/10 4395 days 28%
Herman Schulz 7/10 4414 days 26%
Tobias Thull 6/10 4415 days 24%
van Linda Werner 8/10 4418 days 28%
Aurelien Noailly 5/10 4420 days 21%
Sarah 4/10 4420 days 17%
Steven Lotrian 9/10 4426 days 29%
Emeline Brocard 9/10 4426 days 29%
Philip Donachie 10/10 4428 days 29%
Luisa Bach 10/10 4428 days 29%
Benedict Seite 8/10 4454 days 28%
Valerio Penita 8/10 4454 days 28%
Piotr Jurkowski 8/10 4456 days 28%
Roland Beer 7/10 4459 days 26%
Alexia Greasbaum 9/10 4459 days 29%
Bet 8/10 4470 days 28%
Anja 9/10 4478 days 29%
Peter elsleysams 9/10 4478 days 29%
Memain 6/10 4743 days 24%
Konza 7/10 4744 days 26%
Elodie and jo 6/10 4800 days 24%
Andre and Marina 9/10 4810 days 29%
Hanneke P 6/10 4836 days 24%
Harmer de Boer 8/10 4852 days 28%
Tony Hines 7/10 4853 days 26%
Brigitte 8/10 4855 days 28%
Terry Coles 7/10 4867 days 26%
Claudia Mueller 10/10 4872 days 29%
Presot 9/10 4872 days 29%
Faassen 6/10 4875 days 24%
Eric and Jen Popma 8/10 4877 days 28%
Moss 10/10 5127 days 29%
Heiner Reinecke 8/10 5134 days 28%
Frank Claassen 8/10 5138 days 28%
A Ormsby 10/10 5139 days 29%
Fritschi 8/10 5144 days 28%
Melanie Friessen 1/10 5144 days 8%
Daniel & Manuela 2/10 5148 days 10%
Melinda Moir 1/10 5148 days 8%
Mats Harstedt 8/10 5151 days 28%
Geoffrey Kuppens 6/10 5151 days 24%
Lotte Zwail 6/10 5151 days 24%
Carolin Haas 8/10 5152 days 28%
Christian & Julia 7/10 5152 days 26%
Mike & Suzann 10/10 5153 days 29%
Frans 8/10 5154 days 28%
Jansen 4/10 5154 days 17%
Kolen 7/10 5154 days 26%
Briulier 8/10 5155 days 28%
Rick & Suus 8/10 5155 days 28%
Jim Addicott 10/10 5155 days 29%
Rachel 7/10 5156 days 26%
Verne Heath 8/10 5156 days 28%
Astrid Boon 7/10 5156 days 26%
Christina 3/10 5157 days 13%
Marilyn Mobley 9/10 5157 days 29%
Susie Christensen 7/10 5157 days 26%
Paul Weidenfeld 8/10 5158 days 28%
Langerak 8/10 5158 days 28%
Liz Stokes 7/10 5158 days 26%
Ole Klothrop 8/10 5165 days 28%
Samplonius 8/10 5166 days 28%
Cick Pouw 7/10 5170 days 26%
Kroepfl 9/10 5170 days 29%
Kurt Furuskar 9/10 5182 days 29%
Johan Kroese 5/10 5182 days 21%
Henriette Haugan 5/10 5184 days 21%
Asha 9/10 5202 days 29%
Steveuk21 6/10 5202 days 24%
kiwifrenchy 8/10 5202 days 28%
Peter Broosder 8/10 5232 days 28%
Marek Woznica 9/10 5240 days 29%
Nina Bille-Knudsen 9/10 5242 days 29%
Willem & Lilian 7/10 5242 days 26%
Jan & Marian 4/10 5245 days 17%
Oliver Graf 5/10 5247 days 21%
Benjamin Meier 3/10 5248 days 13%
Herman Plasman 8/10 5248 days 28%
Theresa 6/10 5249 days 24%
Remco te Lintum 8/10 5249 days 28%
Willi & Elke Breier 10/10 5250 days 29%
Elke & Charlotte 6/10 5253 days 24%
Mark de Boer 7/10 5253 days 26%
bdel1963 7/10 5447 days 26%
Claudia Naier 7/10 5486 days 26%
Andreas Blessing 9/10 5488 days 29%
Marianne Swauger 6/10 5491 days 24%
De Groot 8/10 5492 days 28%
Steve Waterhouse 8/10 5493 days 28%
Barry Digby 7/10 5495 days 26%
Michael Simmang 6/10 5496 days 24%
Tim 6/10 5498 days 24%
Rolf 6/10 5499 days 24%
Tina Baun 5/10 5500 days 21%
Leanne Shepherd 9/10 5500 days 29%
Monica 8/10 5504 days 28%
Jan Visser 6/10 5508 days 24%
Viola Rickert 9/10 5510 days 29%
Ursula Scherch 8/10 5512 days 28%
Sanne 7/10 5512 days 26%
Jan Vlasblom 8/10 5516 days 28%
Walter Peters 8/10 5520 days 28%
Anita Aleva 7/10 5520 days 26%
Claire Hoyland 10/10 5523 days 29%
Rob 5/10 5523 days 21%
Faucon 8/10 5523 days 28%
Julian Seizinger 7/10 5523 days 26%
Mike 8/10 5524 days 28%
Trevor Gibbins 8/10 5524 days 28%
David and Wendy Lucas 10/10 5525 days 29%
David 8/10 5526 days 28%
Philipp Rau 6/10 5527 days 24%
Georg Hofer 4/10 5529 days 17%
G R Vangerven 7/10 5529 days 26%
Jarob Brezigar 9/10 5529 days 29%
Daniel Lang 7/10 5529 days 26%
Lili 8/10 5529 days 28%
Jean-Paul Le Clair 6/10 5530 days 24%
John Allen 8/10 5531 days 28%
Fabi & Sabi 1/10 5531 days 8%
Katherine Bernsdorf 6/10 5532 days 24%
Daniel Fischer 5/10 5534 days 21%
Bekema 7/10 5534 days 26%
Augelika Berugard 8/10 5535 days 28%
hendrik king 7/10 5567 days 26%
Rosey834 9/10 5598 days 29%
kempt 7/10 5812 days 26%
astridaus 5/10 5842 days 21%
hooperuk 10/10 5842 days 29%
Brian Bishop 9/10 5859 days 29%
Hans 6/10 5863 days 24%
George Lepple 8/10 5866 days 28%
Ed & Pat Mitchell 8/10 5881 days 28%
Heike Pless 10/10 5882 days 29%
Peter Koeck 5/10 5882 days 21%
Krause 4/10 5882 days 17%
Sue Bennett 8/10 5883 days 28%
Mieke Knoops 7/10 5883 days 26%
Jakob Pedersen 5/10 5883 days 21%
Vandeput 6/10 5887 days 24%
Mark 5/10 5892 days 21%
Martÿn Steenvoorden 6/10 5893 days 24%
Irene Turley 5/10 5896 days 21%
Arne van Schol 6/10 5897 days 24%
Susan 9/10 5897 days 29%
uleugel 8/10 5910 days 28%
Hailey & Fin 3/10 5913 days 13%
Beute Hjel 8/10 5917 days 28%
Kane Chain 6/10 5918 days 24%
Family van Hessem 7/10 5921 days 26%
Helen and Hans Walser 10/10 5921 days 29%
deanlaw 8/10 5946 days 28%
annett 8/10 5948 days 28%
keane 8/10 5948 days 28%
usigmund 3/10 5952 days 13%
nadinef 8/10 5955 days 28%
andres 3/10 5955 days 13%
jameswhite 7/10 5955 days 26%
aages 7/10 5956 days 26%
thomash 6/10 5957 days 24%
Arran J 7/10 5963 days 26%
Bill Nash 5/10 5967 days 21%
Frank de Voogd 8/10 5967 days 28%
Hanne Wichmann 10/10 5967 days 29%
Hans & Karin 7/10 5967 days 26%
Bue Verrept 8/10 5970 days 28%
Hans Hoff 10/10 5971 days 29%
Lisette X 8/10 5971 days 28%
Gaelle 8/10 5973 days 28%
Ulyate 8/10 5974 days 28%
Mille Winther 5/10 5974 days 21%
Hansjoerg Ehrmann 7/10 5974 days 26%
Anayara Diaz Torres 9/10 5974 days 29%
Jessica Clarisse 4/10 5975 days 17%
Jeanette Larsen 8/10 5975 days 28%
Serge Yken 3/10 5989 days 13%
barp 9/10 6024 days 29%
Evan 8/10 6024 days 28%
travelgeek 5/10 6054 days 21%
richardh 8/10 6088 days 28%
nickm 10/10 6162 days 29%
minniemags 10/10 6177 days 29%
AndyEngland 10/10 6195 days 29%
KatieR 5/10 6205 days 21%
straw64 3/10 6207 days 13%
Sally477 6/10 6208 days 24%
Ide 7/10 6208 days 26%
Olga 7/10 6208 days 26%
AliR 7/10 6223 days 26%
AmyBarrett 5/10 6223 days 21%
WiebkeS 8/10 6223 days 28%
Falk 8/10 6223 days 28%
DaveV 9/10 6223 days 29%
StefanieGermany 10/10 6224 days 29%
FiensG 8/10 6226 days 28%
Zeeman 8/10 6226 days 28%
Silhan 9/10 6227 days 29%
PBouwmessten 8/10 6227 days 28%
LucyPoland 8/10 6228 days 28%
Erik 7/10 6229 days 26%
Gill 9/10 6230 days 29%
Ian 10/10 6231 days 29%
Stefanie 6/10 6232 days 24%
PeteH1 8/10 6233 days 28%
Anneleen 8/10 6237 days 28%
FrankFlemming 6/10 6241 days 24%
Manfred 8/10 6243 days 28%
Ed 9/10 6243 days 29%
Kay 8/10 6250 days 28%
Krapels 5/10 6251 days 21%
AbigailB 6/10 6252 days 24%
AurelieD 10/10 6254 days 29%
Ian S 7/10 6256 days 26%
Lorna 10/10 6256 days 29%
Bruce 10/10 6257 days 29%
Annemarie 6/10 6257 days 24%
orianne 7/10 6264 days 26%
RasmusB 6/10 6264 days 24%
GrillGermany 7/10 6265 days 26%
Daniel 7/10 6266 days 26%
BauerGermany 7/10 6266 days 26%
Jessica 9/10 6271 days 29%
Bert 7/10 6271 days 26%
G Lart 10/10 6271 days 29%
Ulrike 6/10 6271 days 24%
Carolyn 2/10 6275 days 10%
Erik 7/10 6279 days 26%
Hove 8/10 6279 days 28%
Thierry 8/10 6279 days 28%
Sandra 6/10 6279 days 24%
Joachim 7/10 6279 days 26%
Zylstra 8/10 6287 days 28%
Spyfox 10/10 6313 days 29%
Sandra 8/10 6319 days 28%
Eveline 6/10 6320 days 24%
Lynne 8/10 6320 days 28%
Getkate 9/10 6328 days 29%
Elke 8/10 6328 days 28%
Kath 10/10 6384 days 29%
Charlotte 7/10 6417 days 26%
Talitia 8/10 6426 days 28%
Shannon 6/10 6455 days 24%
BexStar 3/10 6555 days 13%
Leanne Priestley 3/10 6578 days 13%
Amy Clark 9/10 6578 days 29%
Toby 8/10 6579 days 28%
AlanN316 10/10 6588 days 29%
Annette Hurst 9/10 6597 days 29%
Olaf Penn 7/10 6598 days 26%
Roger Repolusk 8/10 6604 days 28%
Nancy Dol 8/10 6604 days 28%
John Woodrow 9/10 6608 days 29%
Myrtille de Vries 9/10 6611 days 29%
Roman 7/10 6618 days 26%
ranker_851 8/10 6618 days 28%
Atara 8/10 6618 days 28%
Christoph&Isabell 7/10 6620 days 26%
Stephanie Noverraz 6/10 6627 days 24%
Laura 7/10 6643 days 26%
Hans Olthof 9/10 6650 days 29%
Gail 8/10 6653 days 28%
Hans 8/10 6683 days 28%
Valeria Barouch 6/10 6689 days 24%
Neil Cooke 9/10 6689 days 29%
Samuel Brejeon 9/10 6692 days 29%
Ole Weber 9/10 6696 days 29%
Glyn Jones 8/10 6697 days 28%
Anthony 7/10 6697 days 26%
Martina 8/10 6697 days 28%
Lara Gema Conde 8/10 6699 days 28%
ranker_46 7/10 6809 days 26%
Hans Knappmann 10/10 6809 days 29%
Andy Chapman 8/10 6809 days 28%
Lisbeth Johansson 4/10 6809 days 17%
JanKovar 8/10 6925 days 28%
ShoshanaAbrams 8/10 6928 days 28%
Elaine 6/10 6928 days 24%
Marcus 7/10 6935 days 26%
Jonas 5/10 6942 days 21%
Susan 8/10 6957 days 28%
Frederik 9/10 6961 days 29%
Delgroot 6/10 6965 days 24%
Mary 7/10 6972 days 26%
beesom 8/10 6973 days 28%
Jensen 8/10 6977 days 28%
Frauke 8/10 6979 days 28%
Fiona 7/10 6983 days 26%
Gordon 9/10 6984 days 29%
Rolf 7/10 6985 days 26%
Nicole 6/10 6985 days 24%
Bridget Mitchell 9/10 6996 days 29%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Geothermal Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.77% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Te Puia Geothermal Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Puia Geothermal Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.72%
198 -3.73%
199 -3.75%
200 -3.77%
201 -3.79%
202 -3.81%
203 -3.83%

Balancing Adjustment

6.00% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

78%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.