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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Geothermal Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Te Puia Geothermal Park

Valid Reviews

344 Valid Reviews

The Te Puia Geothermal Park experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 344 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 46
13%
8/10 95
28%
7/10 65
19%
6/10 46
13%
5/10 25
7%
4/10 10
3%
3/10 11
3%
2/10 3
1%
1/10 3
1%

73.02% Average

The raw data average (mean) for all the Te Puia Geothermal Park valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

319 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 319 face-to-face reviews:

Rating Count Percentage
10/10 33
10%
9/10 42
13%
8/10 94
29%
7/10 60
19%
6/10 42
13%
5/10 23
7%
4/10 10
3%
3/10 9
3%
2/10 3
1%
1/10 3
1%

72.82% Average

The raw data average (mean) for all the Te Puia Geothermal Park face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

75.89%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stefano Clerici 10/10 2809 days 100%
Eva Cordemeyer 8/10 3048 days 83%
Pete Martin 10/10 3305 days 68%
Sam Wolfe 9/10 3315 days 67%
Benedikt Lorenz 8/10 3336 days 65%
Sheila Webb 10/10 3336 days 66%
Thomas Klinting 8/10 3340 days 65%
Felix Koehler 7/10 3344 days 61%
Simon Barber 5/10 3344 days 50%
Antoine 7/10 3368 days 60%
Tom Rogers 10/10 3388 days 63%
Tim 7/10 3392 days 58%
Jendrik 6/10 3392 days 54%
Josh Bird 6/10 3394 days 54%
Alonso 7/10 3394 days 58%
Andres Gonzalez 9/10 3412 days 61%
Steven Chong 9/10 3416 days 61%
Johannes Wassner 10/10 3636 days 47%
Volker Stroenisch 5/10 3647 days 35%
Mette Elholm 8/10 3647 days 46%
Sam Fenton-Elston 5/10 3648 days 35%
Math Meyer 5/10 3649 days 35%
Marie Bocquier 9/10 3649 days 46%
S Black 7/10 3655 days 43%
Stephan Kirchenbaur 7/10 3656 days 43%
Clara Guinard 6/10 3658 days 39%
Lilith Hirt 4/10 3660 days 30%
Calum Penn 10/10 3661 days 46%
Nancy Logan 7/10 3665 days 42%
Talissa Missiato 10/10 3667 days 45%
Annalies Beard 7/10 3671 days 42%
Dawn Howard 7/10 3678 days 41%
Melanie Kronbichler 10/10 3691 days 44%
Veronique Kaplan 2/10 3694 days 20%
Stula Vladimir 10/10 3696 days 43%
Florian Mueller 9/10 3706 days 42%
Pekka and Jonna 5/10 3711 days 32%
Eline Meijer 8/10 3733 days 40%
Henri 6/10 3733 days 35%
Elodie 6/10 3740 days 35%
Mette and Jesper 6/10 3742 days 35%
Elsa Caniato 6/10 3752 days 34%
Ahmed Mohsen Aly 10/10 3781 days 38%
Christian Maruhn 10/10 3813 days 36%
Alex 5/10 4045 days 16%
R J Pearson 7/10 4062 days 19%
Marion and Ralf 9/10 4117 days 16%
Richard 9/10 4270 days 7%
Julia Schabenberger 3/10 4360 days 0%
Lola 4/10 4360 days 1%
Laura 3/10 4360 days 0%
Janek Belcher 4/10 4369 days 0%
Laura 10/10 4375 days 0%
Andreas Schindler 8/10 4375 days 0%
Herman Schulz 7/10 4394 days 30%
Tobias Thull 6/10 4395 days 28%
van Linda Werner 8/10 4398 days 32%
Aurelien Noailly 5/10 4400 days 25%
Sarah 4/10 4400 days 21%
Steven Lotrian 9/10 4406 days 32%
Emeline Brocard 9/10 4406 days 32%
Philip Donachie 10/10 4408 days 32%
Luisa Bach 10/10 4408 days 32%
Benedict Seite 8/10 4434 days 32%
Valerio Penita 8/10 4434 days 32%
Piotr Jurkowski 8/10 4436 days 32%
Roland Beer 7/10 4439 days 30%
Alexia Greasbaum 9/10 4439 days 32%
Bet 8/10 4450 days 32%
Anja 9/10 4458 days 32%
Peter elsleysams 9/10 4458 days 32%
Memain 6/10 4723 days 28%
Konza 7/10 4724 days 30%
Elodie and jo 6/10 4780 days 28%
Andre and Marina 9/10 4790 days 32%
Hanneke P 6/10 4816 days 28%
Harmer de Boer 8/10 4832 days 32%
Tony Hines 7/10 4833 days 30%
Brigitte 8/10 4835 days 32%
Terry Coles 7/10 4847 days 30%
Claudia Mueller 10/10 4852 days 32%
Presot 9/10 4852 days 32%
Faassen 6/10 4855 days 28%
Eric and Jen Popma 8/10 4857 days 32%
Moss 10/10 5107 days 32%
Heiner Reinecke 8/10 5114 days 32%
Frank Claassen 8/10 5118 days 32%
A Ormsby 10/10 5119 days 32%
Fritschi 8/10 5124 days 32%
Melanie Friessen 1/10 5124 days 13%
Daniel & Manuela 2/10 5128 days 15%
Melinda Moir 1/10 5128 days 13%
Mats Harstedt 8/10 5131 days 32%
Geoffrey Kuppens 6/10 5131 days 28%
Lotte Zwail 6/10 5131 days 28%
Carolin Haas 8/10 5132 days 32%
Christian & Julia 7/10 5132 days 30%
Mike & Suzann 10/10 5133 days 32%
Frans 8/10 5134 days 32%
Jansen 4/10 5134 days 21%
Kolen 7/10 5134 days 30%
Briulier 8/10 5135 days 32%
Rick & Suus 8/10 5135 days 32%
Jim Addicott 10/10 5135 days 32%
Rachel 7/10 5136 days 30%
Verne Heath 8/10 5136 days 32%
Astrid Boon 7/10 5136 days 30%
Christina 3/10 5137 days 17%
Marilyn Mobley 9/10 5137 days 32%
Susie Christensen 7/10 5137 days 30%
Paul Weidenfeld 8/10 5138 days 32%
Langerak 8/10 5138 days 32%
Liz Stokes 7/10 5138 days 30%
Ole Klothrop 8/10 5145 days 32%
Samplonius 8/10 5146 days 32%
Cick Pouw 7/10 5150 days 30%
Kroepfl 9/10 5150 days 32%
Kurt Furuskar 9/10 5162 days 32%
Johan Kroese 5/10 5162 days 25%
Henriette Haugan 5/10 5164 days 25%
Asha 9/10 5182 days 32%
Steveuk21 6/10 5182 days 28%
kiwifrenchy 8/10 5182 days 32%
Peter Broosder 8/10 5212 days 32%
Marek Woznica 9/10 5220 days 32%
Nina Bille-Knudsen 9/10 5222 days 32%
Willem & Lilian 7/10 5222 days 30%
Jan & Marian 4/10 5225 days 21%
Oliver Graf 5/10 5227 days 25%
Benjamin Meier 3/10 5228 days 17%
Herman Plasman 8/10 5228 days 32%
Theresa 6/10 5229 days 28%
Remco te Lintum 8/10 5229 days 32%
Willi & Elke Breier 10/10 5230 days 32%
Elke & Charlotte 6/10 5233 days 28%
Mark de Boer 7/10 5233 days 30%
bdel1963 7/10 5427 days 30%
Claudia Naier 7/10 5466 days 30%
Andreas Blessing 9/10 5468 days 32%
Marianne Swauger 6/10 5471 days 28%
De Groot 8/10 5472 days 32%
Steve Waterhouse 8/10 5473 days 32%
Barry Digby 7/10 5475 days 30%
Michael Simmang 6/10 5476 days 28%
Tim 6/10 5478 days 28%
Rolf 6/10 5479 days 28%
Tina Baun 5/10 5480 days 25%
Leanne Shepherd 9/10 5480 days 32%
Monica 8/10 5484 days 32%
Jan Visser 6/10 5488 days 28%
Viola Rickert 9/10 5490 days 32%
Ursula Scherch 8/10 5492 days 32%
Sanne 7/10 5492 days 30%
Jan Vlasblom 8/10 5496 days 32%
Walter Peters 8/10 5500 days 32%
Anita Aleva 7/10 5500 days 30%
Claire Hoyland 10/10 5503 days 32%
Rob 5/10 5503 days 25%
Faucon 8/10 5503 days 32%
Julian Seizinger 7/10 5503 days 30%
Mike 8/10 5504 days 32%
Trevor Gibbins 8/10 5504 days 32%
David and Wendy Lucas 10/10 5505 days 32%
David 8/10 5506 days 32%
Philipp Rau 6/10 5507 days 28%
Georg Hofer 4/10 5509 days 21%
G R Vangerven 7/10 5509 days 30%
Jarob Brezigar 9/10 5509 days 32%
Daniel Lang 7/10 5509 days 30%
Lili 8/10 5509 days 32%
Jean-Paul Le Clair 6/10 5510 days 28%
John Allen 8/10 5511 days 32%
Fabi & Sabi 1/10 5511 days 13%
Katherine Bernsdorf 6/10 5512 days 28%
Daniel Fischer 5/10 5514 days 25%
Bekema 7/10 5514 days 30%
Augelika Berugard 8/10 5515 days 32%
hendrik king 7/10 5547 days 30%
Rosey834 9/10 5578 days 32%
kempt 7/10 5792 days 30%
astridaus 5/10 5822 days 25%
hooperuk 10/10 5822 days 32%
Brian Bishop 9/10 5839 days 32%
Hans 6/10 5843 days 28%
George Lepple 8/10 5846 days 32%
Ed & Pat Mitchell 8/10 5861 days 32%
Heike Pless 10/10 5862 days 32%
Peter Koeck 5/10 5862 days 25%
Krause 4/10 5862 days 21%
Sue Bennett 8/10 5863 days 32%
Mieke Knoops 7/10 5863 days 30%
Jakob Pedersen 5/10 5863 days 25%
Vandeput 6/10 5867 days 28%
Mark 5/10 5872 days 25%
Martÿn Steenvoorden 6/10 5873 days 28%
Irene Turley 5/10 5876 days 25%
Arne van Schol 6/10 5877 days 28%
Susan 9/10 5877 days 32%
uleugel 8/10 5890 days 32%
Hailey & Fin 3/10 5893 days 17%
Beute Hjel 8/10 5897 days 32%
Kane Chain 6/10 5898 days 28%
Family van Hessem 7/10 5901 days 30%
Helen and Hans Walser 10/10 5901 days 32%
deanlaw 8/10 5926 days 32%
annett 8/10 5928 days 32%
keane 8/10 5928 days 32%
usigmund 3/10 5932 days 17%
nadinef 8/10 5935 days 32%
andres 3/10 5935 days 17%
jameswhite 7/10 5935 days 30%
aages 7/10 5936 days 30%
thomash 6/10 5937 days 28%
Arran J 7/10 5943 days 30%
Bill Nash 5/10 5947 days 25%
Frank de Voogd 8/10 5947 days 32%
Hanne Wichmann 10/10 5947 days 32%
Hans & Karin 7/10 5947 days 30%
Bue Verrept 8/10 5950 days 32%
Hans Hoff 10/10 5951 days 32%
Lisette X 8/10 5951 days 32%
Gaelle 8/10 5953 days 32%
Ulyate 8/10 5954 days 32%
Mille Winther 5/10 5954 days 25%
Hansjoerg Ehrmann 7/10 5954 days 30%
Anayara Diaz Torres 9/10 5954 days 32%
Jessica Clarisse 4/10 5955 days 21%
Jeanette Larsen 8/10 5955 days 32%
Serge Yken 3/10 5969 days 17%
barp 9/10 6004 days 32%
Evan 8/10 6004 days 32%
travelgeek 5/10 6034 days 25%
richardh 8/10 6068 days 32%
nickm 10/10 6142 days 32%
minniemags 10/10 6157 days 32%
AndyEngland 10/10 6175 days 32%
KatieR 5/10 6185 days 25%
straw64 3/10 6187 days 17%
Sally477 6/10 6188 days 28%
Ide 7/10 6189 days 30%
Olga 7/10 6189 days 30%
AliR 7/10 6203 days 30%
AmyBarrett 5/10 6203 days 25%
WiebkeS 8/10 6203 days 32%
Falk 8/10 6203 days 32%
DaveV 9/10 6203 days 32%
StefanieGermany 10/10 6205 days 32%
FiensG 8/10 6206 days 32%
Zeeman 8/10 6207 days 32%
Silhan 9/10 6207 days 32%
PBouwmessten 8/10 6207 days 32%
LucyPoland 8/10 6208 days 32%
Erik 7/10 6210 days 30%
Gill 9/10 6211 days 32%
Ian 10/10 6211 days 32%
Stefanie 6/10 6213 days 28%
PeteH1 8/10 6213 days 32%
Anneleen 8/10 6218 days 32%
FrankFlemming 6/10 6221 days 28%
Manfred 8/10 6224 days 32%
Ed 9/10 6224 days 32%
Kay 8/10 6231 days 32%
Krapels 5/10 6231 days 25%
AbigailB 6/10 6232 days 28%
AurelieD 10/10 6234 days 32%
Ian S 7/10 6237 days 30%
Lorna 10/10 6237 days 32%
Bruce 10/10 6238 days 32%
Annemarie 6/10 6238 days 28%
orianne 7/10 6244 days 30%
RasmusB 6/10 6244 days 28%
GrillGermany 7/10 6245 days 30%
Daniel 7/10 6246 days 30%
BauerGermany 7/10 6246 days 30%
Jessica 9/10 6252 days 32%
Bert 7/10 6252 days 30%
G Lart 10/10 6252 days 32%
Ulrike 6/10 6252 days 28%
Carolyn 2/10 6256 days 15%
Erik 7/10 6260 days 30%
Hove 8/10 6260 days 32%
Thierry 8/10 6260 days 32%
Sandra 6/10 6260 days 28%
Joachim 7/10 6260 days 30%
Zylstra 8/10 6268 days 32%
Spyfox 10/10 6294 days 32%
Sandra 8/10 6300 days 32%
Eveline 6/10 6301 days 28%
Lynne 8/10 6301 days 32%
Getkate 9/10 6309 days 32%
Elke 8/10 6309 days 32%
Kath 10/10 6365 days 32%
Charlotte 7/10 6398 days 30%
Talitia 8/10 6407 days 32%
Shannon 6/10 6436 days 28%
BexStar 3/10 6536 days 17%
Leanne Priestley 3/10 6558 days 17%
Amy Clark 9/10 6558 days 32%
Toby 8/10 6559 days 32%
AlanN316 10/10 6568 days 32%
Annette Hurst 9/10 6577 days 32%
Olaf Penn 7/10 6578 days 30%
Roger Repolusk 8/10 6584 days 32%
Nancy Dol 8/10 6584 days 32%
John Woodrow 9/10 6588 days 32%
Myrtille de Vries 9/10 6591 days 32%
Roman 7/10 6598 days 30%
ranker_851 8/10 6598 days 32%
Atara 8/10 6598 days 32%
Christoph&Isabell 7/10 6600 days 30%
Stephanie Noverraz 6/10 6608 days 28%
Laura 7/10 6623 days 30%
Hans Olthof 9/10 6630 days 32%
Gail 8/10 6633 days 32%
Hans 8/10 6663 days 32%
Valeria Barouch 6/10 6669 days 28%
Neil Cooke 9/10 6669 days 32%
Samuel Brejeon 9/10 6672 days 32%
Ole Weber 9/10 6676 days 32%
Glyn Jones 8/10 6677 days 32%
Anthony 7/10 6677 days 30%
Martina 8/10 6677 days 32%
Lara Gema Conde 8/10 6679 days 32%
ranker_46 7/10 6789 days 30%
Hans Knappmann 10/10 6789 days 32%
Andy Chapman 8/10 6789 days 32%
Lisbeth Johansson 4/10 6789 days 21%
JanKovar 8/10 6905 days 32%
ShoshanaAbrams 8/10 6908 days 32%
Elaine 6/10 6908 days 28%
Marcus 7/10 6915 days 30%
Jonas 5/10 6922 days 25%
Susan 8/10 6937 days 32%
Frederik 9/10 6941 days 32%
Delgroot 6/10 6945 days 28%
Mary 7/10 6952 days 30%
beesom 8/10 6953 days 32%
Jensen 8/10 6957 days 32%
Frauke 8/10 6959 days 32%
Fiona 7/10 6963 days 30%
Gordon 9/10 6964 days 32%
Rolf 7/10 6965 days 30%
Nicole 6/10 6965 days 28%
Bridget Mitchell 9/10 6976 days 32%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Geothermal Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.04% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 56 days. However the Te Puia Geothermal Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Puia Geothermal Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -3.98%
198 -4.00%
199 -4.02%
200 -4.04%
201 -4.06%
202 -4.08%
203 -4.10%
… …

Balancing Adjustment

6.03% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

78%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.