Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Jucy Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Jucy Rentals

Valid Reviews

99 Valid Reviews

The Jucy Rentals experience has a total of 101 reviews. There are 99 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 99 valid reviews:

Rating Count Percentage
10/10 12
12%
9/10 16
16%
8/10 24
24%
7/10 10
10%
6/10 5
5%
5/10 5
5%
4/10 2
2%
3/10 4
4%
2/10 2
2%
1/10 19
19%

63.03% Average

The raw data average (mean) for all the Jucy Rentals valid reviews is 63.03% and is based on 99 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

48 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 99 valid reviews, the experience has 48 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 48 face-to-face reviews:

Rating Count Percentage
10/10 2
4%
9/10 10
21%
8/10 19
40%
7/10 9
19%
6/10 3
6%
5/10 4
8%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 0
0%

76.46% Average

The raw data average (mean) for all the Jucy Rentals face-to-face reviews is 76.46% and is based on 48 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

38.66%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Brewdab Shing 3/10 111 days 75.5 100%
Don’t hire Jucy 1/10 294 days 63.0 83%
Fernanda 1/10 569 days 35.66 47%
Graham Abbott 1/10 597 days 32.34 43%
Gonzalo 1/10 628 days 28.88 38%
Alicia Leong 8/10 659 days 33.37 44%
lee tin diong 8/10 749 days 22.77 30%
Chris Webb 1/10 842 days 11.05 15%
Jithin 10/10 873 days 12.81 17%
Emily 1/10 962 days 5.7 8%
Rachel Doody 1/10 1267 days 3.4 5%
Joseph Liu 3/10 1267 days 3.59 5%
dudewtf 1/10 1298 days 3.36 4%
Meg Perry 1/10 1298 days 3.36 4%
Barbara Hirsch 9/10 1345 days true 4.51 6%
Lucille Laurent 6/10 1350 days true 3.74 5%
Nanna Overbeck 7/10 1387 days true 4.03 5%
HAFEZ AMRI SANUSI 8/10 1388 days 4.21 6%
Nirmal Singh 1/10 1388 days 3.23 4%
Lauren Stephenson 1/10 1388 days 3.23 4%
Evan Lloyd 9/10 1416 days true 4.37 6%
Im K 6/10 1418 days 3.63 5%
Thomas Ouin-Lagarde 1/10 1479 days 3.1 4%
Charlie Murray 4/10 1541 days 3.26 4%
Glenn Berry 1/10 1571 days 2.97 4%
Kelley Bollinger 1/10 1602 days 2.93 4%
Ulli 9/10 1698 days true 3.82 5%
Simon Striegel 9/10 1701 days true 3.81 5%
Toni Gabby 8/10 1719 days true 3.59 5%
Lucio Maggioli 1/10 1754 days 2.71 4%
Philipp Schauerbeck 8/10 1759 days true 3.52 5%
Theodorou Konstantina 8/10 1760 days true 3.51 5%
JamesBond 1/10 1845 days 2.58 3%
Willy Wayne 1/10 2029 days 2.32 3%
Damaris Mayer 4/10 2069 days true 2.44 3%
Sophia Kadel 10/10 2075 days true 3.08 4%
Bart Hanssen 7/10 2098 days true 2.76 4%
Cora and Franzi 8/10 2111 days true 2.86 4%
Aaron V 9/10 2149 days 2.94 4%
Ashley Bucklin 1/10 2180 days 2.1 3%
nzkiwi 6/10 2180 days 2.39 3%
isabel Zander 8/10 2363 days true 2.39 3%
Calvin Becker 9/10 2363 days true 2.52 3%
Leonie Moeller 6/10 2373 days true 2.07 3%
Jonas Foerch 9/10 2395 days true 2.46 3%
Lena Wacker 9/10 2406 days true 2.43 3%
Jacqueline Skelton 5/10 2485 days 1.85 2%
Fleur Douglas 10/10 2515 days 2.22 3%
Priyanka C 2/10 2546 days 1.62 2%
Elleynara 2/10 2638 days 1.49 2%
Memain 8/10 2726 days true 1.72 2%
Lieven De Vlaminck 10/10 2759 days true 1.74 2%
Neele & Philipp 7/10 2770 days true 1.57 2%
Katharina Littlemann 9/10 2772 days true 1.72 2%
Gerard van de Ven 5/10 2855 days true 1.26 2%
Harald Prinz 8/10 2861 days true 1.47 2%
Martin & Dee Bellarby 9/10 3135 days true 1.01 1%
Andreas Kofod-Hansen 8/10 3139 days true 0.95 1%
R Straathof 8/10 3141 days true 0.95 1%
Frank Waskikowski 7/10 3148 days true 0.89 1%
Lindblom 5/10 3151 days true 0.79 1%
Christina Murphy 7/10 3448 days true 0.36 0%
Stephane Lebel 8/10 3464 days true 0.35 0%
Lillian van Wegen 7/10 3479 days true 0.3 0%
Estel la Prado 5/10 3485 days true 0.26 0%
Chris 9/10 3485 days true 0.32 0%
Courtney Wood 8/10 3489 days true 0.3 0%
Carolin Moberg 7/10 3496 days true 0.27 0%
Philipp Rau 8/10 3510 days true 0.26 0%
Ellen Thompson 8/10 3514 days true 0.25 0%
Ryan Tull 8/10 3514 days true 0.25 0%
KiwiJames 9/10 3611 days 0.08 0%
Aldon Tipuna 10/10 3611 days 0.08 0%
SJNZ 10/10 3611 days 0.08 0%
russmill 10/10 3611 days 0.08 0%
Molly 9/10 3642 days 0.02 0%
maggie Webster 8/10 3842 days true 0.0 0%
Luisa 6/10 3857 days true 0.0 0%
Paul 7/10 3880 days true 0.0 0%
marck22 10/10 3884 days 0.0 0%
Hugh deLautour 9/10 3884 days 0.0 0%
Camenzind 5/10 3904 days true 0.0 0%
Transworld 9/10 3915 days 0.0 0%
Lima 10/10 3915 days 0.0 0%
pinkfrogchick 3/10 3915 days 0.0 0%
ranker_25 1/10 3915 days 0.0 0%
pappito 10/10 3915 days 0.0 0%
tclark 8/10 3915 days 0.0 0%
puddleo 3/10 3915 days 0.0 0%
afs199 8/10 3915 days 0.0 0%
Simon Johns 10/10 3915 days 0.0 0%
Moondyne 9/10 3946 days 0.0 0%
clarrie 10/10 3946 days 0.0 0%
LucyPoland 8/10 4211 days true 0.0 0%
Anneleen 7/10 4220 days true 0.0 0%
Joosten 8/10 4220 days true 0.0 0%
Maud 8/10 4294 days true 0.0 0%
mike brett 7/10 4325 days 0.0 0%
Emma Dolk 8/10 4606 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jucy Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.53% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 74 days. The Jucy Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Jucy Rentals experience has been adjusted for 100 days. Adjustments are according to the following table.

Days Adjustment
97 -1.48%
98 -1.49%
99 -1.51%
100 -1.53%
101 -1.54%
102 -1.56%
103 -1.57%

Final Ranking Score

34%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.