Ranking Score Explained

Hello there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Go Orange.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Go Orange

Valid Reviews

97 Valid Reviews

The Go Orange experience has a total of 98 reviews. There are 97 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 97 valid reviews:

Rating Count Percentage
10/10 27
28%
9/10 27
28%
8/10 27
28%
7/10 7
7%
6/10 0
0%
5/10 1
1%
4/10 3
3%
3/10 0
0%
2/10 1
1%
1/10 4
4%

82.58% Average

The raw data average (mean) for all the Go Orange valid reviews is 82.58% and is based on 97 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

81 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 97 valid reviews, the experience has 81 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 81 face-to-face reviews:

Rating Count Percentage
10/10 22
27%
9/10 24
30%
8/10 24
30%
7/10 7
9%
6/10 0
0%
5/10 1
1%
4/10 3
4%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.68% Average

The raw data average (mean) for all the Go Orange face-to-face reviews is 85.68% and is based on 81 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

80.77%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike 1/10 920 days 100%
Adrian Macdonald 9/10 1073 days 66%
Vicki Hoskinson 10/10 1257 days 60%
Hang Tran 1/10 1285 days 39%
Rafi 1/10 1316 days 38%
San Thompson 1/10 1500 days 34%
Derek Green 9/10 1622 days 49%
Molly 2/10 1622 days 33%
Katrina 10/10 1712 days 46%
Jared Cordner 8/10 1962 days 35%
Nigel Mead 10/10 1987 days 37%
Nazlinda Md Nasir 10/10 1987 days 37%
Klaus 10/10 1989 days 37%
Philip Busd 9/10 1992 days 37%
Henna 10/10 2017 days 36%
Felicity Hughes 10/10 2027 days 36%
Sandra Marangi 4/10 2036 days 25%
Sebasitian 9/10 2039 days 36%
Max Mueller 10/10 2061 days 35%
Barbara Knops 10/10 2065 days 35%
Jasmine Rogers 4/10 2079 days 24%
Olde Vogel 8/10 2079 days 32%
Connor Hormell 10/10 2080 days 34%
Karlee Hormell 8/10 2081 days 32%
Petr Jesko 7/10 2082 days 30%
Sandra Piechoua 9/10 2082 days 34%
Joni Vihakara 9/10 2083 days 34%
Bruno 10/10 2085 days 34%
Megan Jurgensmeyer 10/10 2114 days 33%
Timothy Delaney 8/10 2281 days 26%
Jorg Muller 10/10 2319 days 27%
Max 8/10 2322 days 25%
Olivier Reculeau 10/10 2323 days 27%
Coralie Dhenin 4/10 2324 days 18%
Anja Rakers 9/10 2325 days 27%
Valentine de Beer 9/10 2326 days 27%
Mathilde 8/10 2333 days 24%
Floriane Desnoyer 9/10 2334 days 26%
Renoit Besnard 8/10 2337 days 24%
Jaime Alarma Olmos 10/10 2339 days 26%
Dominique 9/10 2343 days 26%
Derick Trotter 8/10 2343 days 24%
Dennis Springer 8/10 2345 days 24%
Laura Mahdavian 10/10 2348 days 26%
Stan 9/10 2348 days 26%
Alexander Mattea 7/10 2349 days 22%
S Black 8/10 2352 days 24%
Gae Saevane 8/10 2352 days 24%
Joe Rogers 8/10 2356 days 24%
Riviere 9/10 2363 days 25%
Gerardo Furtado 10/10 2369 days 25%
Melanie Kronbichler 8/10 2382 days 23%
Lucile Souday 8/10 2390 days 23%
Franziska Hohmann 9/10 2395 days 24%
Ian Hortop 10/10 2396 days 24%
Rachael and Nik 7/10 2396 days 21%
Gregory 7/10 2398 days 21%
Laura Sturm 10/10 2436 days 23%
Xue Rong Kok 10/10 2443 days 23%
Frans Diebrink 9/10 2443 days 23%
Fides 10/10 2708 days 15%
Christoph 8/10 2708 days 13%
Vanessa 9/10 2708 days 15%
Chris 10/10 2708 days 15%
Annika Funk 8/10 2743 days 12%
Ivan Dimitrov 9/10 2766 days 13%
Cora and Franzi 10/10 2799 days 12%
Stefanie 8/10 3051 days 3%
Karolina Gren 7/10 3052 days 2%
Maria-Julia Frilaj 8/10 3060 days 3%
Adriana 9/10 3060 days 4%
Pavel Jarolimek 8/10 3060 days 3%
Lilli Erni 10/10 3061 days 4%
Manuel Bleiker 9/10 3061 days 4%
Marie Toulemonde 5/10 3062 days 0%
Annika Marz 10/10 3075 days 3%
Julian Zeissler 9/10 3075 days 3%
Claudia Bauch 9/10 3081 days 3%
thibaut vernelle 9/10 3081 days 3%
Mara 8/10 3085 days 2%
Andrea Morello 8/10 3085 days 2%
Vera Kreipe 8/10 3088 days 2%
Kathrin Deichmann 8/10 3088 days 2%
Carolin Kettler 9/10 3097 days 3%
Matusala Habtemariam 9/10 3107 days 2%
Francisco Pablo Miguel 7/10 3108 days 1%
Bjoern 8/10 3110 days 1%
Viola 9/10 3110 days 2%
Amanda 10/10 3111 days 2%
Julien de la lande 9/10 3124 days 2%
Aude Moulin 9/10 3124 days 2%
Emmanuelle Brevier 7/10 3131 days 0%
Jean Batiste Le meur 8/10 3131 days 1%
Doran Swartz 9/10 3132 days 1%
Sapir Lifshitz 8/10 3132 days 1%
Maya Barad 8/10 3132 days 1%
Nora Zeitz 10/10 3141 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Go Orange experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.20% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 119 days. However the Go Orange experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Go Orange experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.17%
198 -2.18%
199 -2.19%
200 -2.20%
201 -2.21%
202 -2.23%
203 -2.24%

Final Ranking Score

79%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.