Ranking Score Explained
Hello there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Go Orange.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Go Orange
Valid Reviews
97 Valid Reviews
The Go Orange experience has a total of 98 reviews. There are 97 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 97 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
28% |
| 9/10 | 27 |
|
28% |
| 8/10 | 27 |
|
28% |
| 7/10 | 7 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 3 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
4% |
82.58% Average
The raw data average (mean) for all the Go Orange valid reviews is 82.58% and is based on 97 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
81 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 97 valid reviews, the experience has 81 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 81 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
27% |
| 9/10 | 24 |
|
30% |
| 8/10 | 24 |
|
30% |
| 7/10 | 7 |
|
9% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 3 |
|
4% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.68% Average
The raw data average (mean) for all the Go Orange face-to-face reviews is 85.68% and is based on 81 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.77%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike | 1/10 | 920 days | 100% |
| Adrian Macdonald | 9/10 | 1073 days | 66% |
| Vicki Hoskinson | 10/10 | 1257 days | 60% |
| Hang Tran | 1/10 | 1285 days | 39% |
| Rafi | 1/10 | 1316 days | 38% |
| San Thompson | 1/10 | 1500 days | 34% |
| Derek Green | 9/10 | 1622 days | 49% |
| Molly | 2/10 | 1622 days | 33% |
| Katrina | 10/10 | 1712 days | 46% |
| Jared Cordner | 8/10 | 1962 days | 35% |
| Nigel Mead | 10/10 | 1987 days | 37% |
| Nazlinda Md Nasir | 10/10 | 1987 days | 37% |
| Klaus | 10/10 | 1989 days | 37% |
| Philip Busd | 9/10 | 1992 days | 37% |
| Henna | 10/10 | 2017 days | 36% |
| Felicity Hughes | 10/10 | 2027 days | 36% |
| Sandra Marangi | 4/10 | 2036 days | 25% |
| Sebasitian | 9/10 | 2039 days | 36% |
| Max Mueller | 10/10 | 2061 days | 35% |
| Barbara Knops | 10/10 | 2065 days | 35% |
| Jasmine Rogers | 4/10 | 2079 days | 24% |
| Olde Vogel | 8/10 | 2079 days | 32% |
| Connor Hormell | 10/10 | 2080 days | 34% |
| Karlee Hormell | 8/10 | 2081 days | 32% |
| Petr Jesko | 7/10 | 2082 days | 30% |
| Sandra Piechoua | 9/10 | 2082 days | 34% |
| Joni Vihakara | 9/10 | 2083 days | 34% |
| Bruno | 10/10 | 2085 days | 34% |
| Megan Jurgensmeyer | 10/10 | 2114 days | 33% |
| Timothy Delaney | 8/10 | 2281 days | 26% |
| Jorg Muller | 10/10 | 2319 days | 27% |
| Max | 8/10 | 2322 days | 25% |
| Olivier Reculeau | 10/10 | 2323 days | 27% |
| Coralie Dhenin | 4/10 | 2324 days | 18% |
| Anja Rakers | 9/10 | 2325 days | 27% |
| Valentine de Beer | 9/10 | 2326 days | 27% |
| Mathilde | 8/10 | 2333 days | 24% |
| Floriane Desnoyer | 9/10 | 2334 days | 26% |
| Renoit Besnard | 8/10 | 2337 days | 24% |
| Jaime Alarma Olmos | 10/10 | 2339 days | 26% |
| Dominique | 9/10 | 2343 days | 26% |
| Derick Trotter | 8/10 | 2343 days | 24% |
| Dennis Springer | 8/10 | 2345 days | 24% |
| Laura Mahdavian | 10/10 | 2348 days | 26% |
| Stan | 9/10 | 2348 days | 26% |
| Alexander Mattea | 7/10 | 2349 days | 22% |
| S Black | 8/10 | 2352 days | 24% |
| Gae Saevane | 8/10 | 2352 days | 24% |
| Joe Rogers | 8/10 | 2356 days | 24% |
| Riviere | 9/10 | 2363 days | 25% |
| Gerardo Furtado | 10/10 | 2369 days | 25% |
| Melanie Kronbichler | 8/10 | 2382 days | 23% |
| Lucile Souday | 8/10 | 2390 days | 23% |
| Franziska Hohmann | 9/10 | 2395 days | 24% |
| Ian Hortop | 10/10 | 2396 days | 24% |
| Rachael and Nik | 7/10 | 2396 days | 21% |
| Gregory | 7/10 | 2398 days | 21% |
| Laura Sturm | 10/10 | 2436 days | 23% |
| Xue Rong Kok | 10/10 | 2443 days | 23% |
| Frans Diebrink | 9/10 | 2443 days | 23% |
| Fides | 10/10 | 2708 days | 15% |
| Christoph | 8/10 | 2708 days | 13% |
| Vanessa | 9/10 | 2708 days | 15% |
| Chris | 10/10 | 2708 days | 15% |
| Annika Funk | 8/10 | 2743 days | 12% |
| Ivan Dimitrov | 9/10 | 2766 days | 13% |
| Cora and Franzi | 10/10 | 2799 days | 12% |
| Stefanie | 8/10 | 3051 days | 3% |
| Karolina Gren | 7/10 | 3052 days | 2% |
| Maria-Julia Frilaj | 8/10 | 3060 days | 3% |
| Adriana | 9/10 | 3060 days | 4% |
| Pavel Jarolimek | 8/10 | 3060 days | 3% |
| Lilli Erni | 10/10 | 3061 days | 4% |
| Manuel Bleiker | 9/10 | 3061 days | 4% |
| Marie Toulemonde | 5/10 | 3062 days | 0% |
| Annika Marz | 10/10 | 3075 days | 3% |
| Julian Zeissler | 9/10 | 3075 days | 3% |
| Claudia Bauch | 9/10 | 3081 days | 3% |
| thibaut vernelle | 9/10 | 3081 days | 3% |
| Mara | 8/10 | 3085 days | 2% |
| Andrea Morello | 8/10 | 3085 days | 2% |
| Vera Kreipe | 8/10 | 3088 days | 2% |
| Kathrin Deichmann | 8/10 | 3088 days | 2% |
| Carolin Kettler | 9/10 | 3097 days | 3% |
| Matusala Habtemariam | 9/10 | 3107 days | 2% |
| Francisco Pablo Miguel | 7/10 | 3108 days | 1% |
| Bjoern | 8/10 | 3110 days | 1% |
| Viola | 9/10 | 3110 days | 2% |
| Amanda | 10/10 | 3111 days | 2% |
| Julien de la lande | 9/10 | 3124 days | 2% |
| Aude Moulin | 9/10 | 3124 days | 2% |
| Emmanuelle Brevier | 7/10 | 3131 days | 0% |
| Jean Batiste Le meur | 8/10 | 3131 days | 1% |
| Doran Swartz | 9/10 | 3132 days | 1% |
| Sapir Lifshitz | 8/10 | 3132 days | 1% |
| Maya Barad | 8/10 | 3132 days | 1% |
| Nora Zeitz | 10/10 | 3141 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Go Orange experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.20% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 119 days. However the Go Orange experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Go Orange experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.17% |
| 198 | -2.18% |
| 199 | -2.19% |
| 200 | -2.20% |
| 201 | -2.21% |
| 202 | -2.23% |
| 203 | -2.24% |
| … | … |
Final Ranking Score
79%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.