Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for The Pines.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
116 Valid Reviews
The The Pines experience has a total of 121 reviews. There are 116 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
The raw data average (mean) for all the The Pines valid reviews is 95.26% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 116 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
The raw data average (mean) for all the The Pines face-to-face reviews is 97.33% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Patrizia Tosetti||10/10||52 days||99.57||100%|
|Wazza Schulz||3/10||83 days||90.01||90%|
|Marcus Andrade||10/10||142 days||96.8||97%|
|laura hatton||10/10||142 days||96.8||97%|
|Paula G||8/10||173 days||95.26||96%|
|TT Tang||9/10||234 days||91.32||91%|
|Eddy P||10/10||264 days||88.96||89%|
|Claire Desat||10/10||264 days||88.96||89%|
|Margaret Kajewski||10/10||264 days||88.96||89%|
|Jenna webber||10/10||264 days||88.96||89%|
|Holly Bartholomew||10/10||264 days||88.96||89%|
|J wells||10/10||264 days||88.96||89%|
|Tristan & Jolie||10/10||448 days||68.2||67%|
|Jill Grimwood||10/10||468 days||78.35||78%|
|Jill McGrath||9/10||471 days||77.82||77%|
|Niall McGrath||10/10||478 days||63.79||63%|
|Nick Cartmell||10/10||481 days||76.01||75%|
|Robert Webster||10/10||485 days||62.73||62%|
|Luis Vigil Vidal||9/10||490 days||74.34||74%|
|Tina I||10/10||538 days||54.13||53%|
|Maggie Konstanski||9/10||539 days||53.96||53%|
|Paul and Paula||8/10||543 days||53.28||52%|
|Joe Trigg||9/10||586 days||46.05||44%|
|Phil and Mel Rowson||9/10||587 days||45.89||44%|
|Gary Prescot||10/10||601 days||43.67||42%|
|Tom Sanft||9/10||732 days||25.88||23%|
|Cathy Mead||10/10||805 days||18.33||16%|
|Nikolaj Lambertsen||10/10||810 days||17.87||15%|
|deborah cooper||8/10||813 days||17.6||15%|
|Niels Petit||10/10||830 days||16.13||13%|
|Craig Eagleton||10/10||846 days||14.82||12%|
|Florence Boinay||10/10||847 days||14.75||12%|
|Breanna Alexander||10/10||861 days||13.68||11%|
|Trent O'Keeffe||10/10||862 days||13.6||11%|
|Peter Brock||10/10||865 days||13.38||10%|
|sara hoeflaken||10/10||869 days||13.09||10%|
|Erich Brueggermann||9/10||870 days||13.02||10%|
|The Beans||10/10||931 days||9.26||6%|
|Richard Houghton||10/10||933 days||9.16||6%|
|Jude Ong||10/10||933 days||9.16||6%|
|Alf Caruana||8/10||933 days||9.16||6%|
|Olivia Swisher||10/10||949 days||10.05||7%|
|Dylan McBride||10/10||949 days||10.05||7%|
|Anna Dalby||10/10||950 days||10.0||7%|
|Theo Mallais||10/10||954 days||8.15||5%|
|Derek Drost||8/10||968 days||7.56||4%|
|Kevin Mayer||10/10||1025 days||5.78||2%|
|Rita Ashby||6/10||1086 days||5.01||2%|
|Pamela Hoffman||10/10||1139 days||4.94||2%|
|Justin Caldwell||10/10||1162 days||4.91||2%|
|Dennis Page||10/10||1178 days||4.89||2%|
|Gilles Andrieu||8/10||1188 days||4.87||2%|
|Antonio BENITEZ||10/10||1238 days||4.8||1%|
|Richard Kirby||10/10||1269 days||4.76||1%|
|Renee Willhuber||10/10||1272 days||4.76||1%|
|Antoine Germaine||9/10||1284 days||4.74||1%|
|Kaseylee Hibbert||10/10||1303 days||4.72||1%|
|Karmen Bond||10/10||1327 days||4.68||1%|
|Steve Warren||10/10||1330 days||4.68||1%|
|Mitchell Henderson||8/10||1389 days||4.6||1%|
|Ian Gilbert||10/10||1452 days||4.51||1%|
|Oliver Pester||10/10||1544 days||4.38||1%|
|Andrew Jones||10/10||1544 days||4.38||1%|
|Mike Merrick||9/10||1551 days||4.38||1%|
|Averil Brown||10/10||1569 days||4.35||1%|
|Nell Hearle||10/10||1579 days||4.34||1%|
|Patrick Schwerhoff||10/10||1596 days||4.31||1%|
|Manolis Pavlakis||10/10||1603 days||4.3||1%|
|Ron Clarke||10/10||1634 days||4.26||1%|
|Alexandre Moleiro||10/10||1634 days||4.26||1%|
|John Scott||10/10||1644 days||5.1||2%|
|Kane F||10/10||1725 days||4.14||1%|
|Scott Atkinson||10/10||1787 days||4.05||1%|
|Andrew Kermode||10/10||1787 days||4.05||1%|
|Tom Guthknecht||9/10||1872 days||4.72||1%|
|Matt Weston||10/10||1892 days||4.69||1%|
|tracey aylmer||9/10||1909 days||3.88||0%|
|Julian Kemp||9/10||2029 days||3.72||0%|
|Karen Perry||10/10||2090 days||3.64||0%|
|Fernando Martin||9/10||2281 days||4.05||1%|
|Tinne Cis||10/10||2636 days||3.47||0%|
|Chris Marsh||10/10||2665 days||3.42||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. The Pines does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.