Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for The Pines.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
108 Valid Reviews
The The Pines experience has a total of 115 reviews. There are 108 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 108 valid reviews:
The raw data average (mean) for all the The Pines valid reviews is 95.74% and is based on 108 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 108 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
The raw data average (mean) for all the The Pines face-to-face reviews is 97.33% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Marcus Andrade||10/10||78 days||99.04||99%|
|laura hatton||10/10||78 days||99.04||99%|
|Paula G||8/10||109 days||98.12||98%|
|TT Tang||9/10||170 days||95.42||95%|
|Eddy P||10/10||200 days||93.66||93%|
|Claire Desat||10/10||200 days||93.66||93%|
|Margaret Kajewski||10/10||200 days||93.66||93%|
|Jenna webber||10/10||200 days||93.66||93%|
|Holly Bartholomew||10/10||200 days||93.66||93%|
|J wells||10/10||200 days||93.66||93%|
|Tristan & Jolie||10/10||384 days||76.63||76%|
|Jill Grimwood||10/10||404 days||88.96||89%|
|Jill McGrath||9/10||407 days||88.5||88%|
|Niall McGrath||10/10||414 days||72.84||72%|
|Nick Cartmell||10/10||417 days||86.93||87%|
|Robert Webster||10/10||421 days||71.91||71%|
|Luis Vigil Vidal||9/10||426 days||85.49||85%|
|Tina I||10/10||474 days||64.4||63%|
|Maggie Konstanski||9/10||475 days||64.25||63%|
|Paul and Paula||8/10||479 days||63.64||62%|
|Joe Trigg||9/10||522 days||56.82||55%|
|Phil and Mel Rowson||9/10||523 days||56.66||55%|
|Gary Prescot||10/10||537 days||54.3||53%|
|Tom Sanft||9/10||668 days||33.89||31%|
|Cathy Mead||10/10||741 days||24.86||22%|
|Nikolaj Lambertsen||10/10||746 days||24.3||22%|
|deborah cooper||8/10||749 days||23.97||21%|
|Niels Petit||10/10||766 days||22.15||19%|
|Craig Eagleton||10/10||782 days||20.52||18%|
|Florence Boinay||10/10||783 days||20.43||18%|
|Breanna Alexander||10/10||797 days||19.07||16%|
|Trent O'Keeffe||10/10||798 days||18.98||16%|
|Peter Brock||10/10||801 days||18.7||16%|
|sara hoeflaken||10/10||805 days||18.33||15%|
|Erich Brueggermann||9/10||806 days||18.23||15%|
|The Beans||10/10||867 days||13.24||10%|
|Richard Houghton||10/10||869 days||13.09||10%|
|Jude Ong||10/10||869 days||13.09||10%|
|Alf Caruana||8/10||869 days||13.09||10%|
|Olivia Swisher||10/10||885 days||14.39||11%|
|Dylan McBride||10/10||885 days||14.39||11%|
|Anna Dalby||10/10||886 days||14.31||11%|
|Theo Mallais||10/10||890 days||11.66||8%|
|Derek Drost||8/10||904 days||10.78||8%|
|Kevin Mayer||10/10||961 days||7.85||4%|
|Rita Ashby||6/10||1022 days||5.84||2%|
|Pamela Hoffman||10/10||1075 days||5.06||2%|
|Justin Caldwell||10/10||1098 days||5.0||2%|
|Dennis Page||10/10||1114 days||4.97||2%|
|Gilles Andrieu||8/10||1124 days||4.96||1%|
|Antonio BENITEZ||10/10||1174 days||4.89||1%|
|Richard Kirby||10/10||1205 days||4.85||1%|
|Renee Willhuber||10/10||1208 days||4.85||1%|
|Antoine Germaine||9/10||1220 days||4.83||1%|
|Kaseylee Hibbert||10/10||1239 days||4.8||1%|
|Karmen Bond||10/10||1263 days||4.77||1%|
|Steve Warren||10/10||1266 days||4.77||1%|
|Mitchell Henderson||8/10||1325 days||4.68||1%|
|Ian Gilbert||10/10||1388 days||4.6||1%|
|Oliver Pester||10/10||1480 days||4.47||1%|
|Andrew Jones||10/10||1480 days||4.47||1%|
|Mike Merrick||9/10||1487 days||4.46||1%|
|Averil Brown||10/10||1505 days||4.44||1%|
|Nell Hearle||10/10||1515 days||4.42||1%|
|Patrick Schwerhoff||10/10||1532 days||4.4||1%|
|Manolis Pavlakis||10/10||1539 days||4.39||1%|
|Ron Clarke||10/10||1570 days||4.35||1%|
|Alexandre Moleiro||10/10||1570 days||4.35||1%|
|John Scott||10/10||1580 days||5.2||2%|
|Kane F||10/10||1661 days||4.22||1%|
|Scott Atkinson||10/10||1723 days||4.14||1%|
|Andrew Kermode||10/10||1723 days||4.14||1%|
|Tom Guthknecht||9/10||1808 days||4.83||1%|
|Matt Weston||10/10||1828 days||4.8||1%|
|tracey aylmer||9/10||1845 days||3.97||0%|
|Julian Kemp||9/10||1965 days||3.81||0%|
|Karen Perry||10/10||2026 days||3.72||0%|
|Fernando Martin||9/10||2217 days||4.16||1%|
|Tinne Cis||10/10||2572 days||3.57||0%|
|Chris Marsh||10/10||2601 days||3.52||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. The Pines does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.