Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for The Pines.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

The Pines

Valid Reviews

147 Valid Reviews

The The Pines experience has a total of 153 reviews. There are 147 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 147 valid reviews:

Rating Count Percentage
10/10 107
73%
9/10 23
16%
8/10 13
9%
7/10 1
1%
6/10 2
1%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

95.44% Average

The raw data average (mean) for all the The Pines valid reviews is 95.44% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

15 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 147 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 15 face-to-face reviews:

Rating Count Percentage
10/10 11
73%
9/10 4
27%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

97.33% Average

The raw data average (mean) for all the The Pines face-to-face reviews is 97.33% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.39%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
me 9/10 22 days 99.92 100%
Christopher 10/10 22 days 99.92 100%
Thangs 10/10 206 days 93.28 93%
Maria 10/10 206 days 93.28 93%
Samantha Williamson 9/10 206 days 93.28 93%
Lauren 8/10 206 days 88.61 89%
Meyana Barnhart 10/10 235 days 91.25 91%
Liz Wade 9/10 265 days 88.87 89%
Angela 10/10 266 days 88.79 89%
Almudena 10/10 266 days 88.79 89%
Bek 10/10 297 days 86.02 86%
Robert Killey 7/10 297 days 78.28 78%
Tanja Rombey 10/10 297 days 86.02 86%
Luis Vigil Vidal 10/10 327 days 83.06 83%
Corryn Smith 10/10 327 days 83.06 83%
Forrest Poirier 10/10 327 days 83.06 83%
Javier Williams 10/10 327 days 83.06 83%
Chieco Family 9/10 358 days 79.69 80%
Steve Mac 10/10 358 days 79.69 80%
Ash 10/10 358 days 79.69 80%
Shannon 10/10 358 days 79.69 80%
kay 8/10 358 days 75.71 76%
Marta Jau 9/10 387 days 76.27 76%
MimzieTT 10/10 388 days 76.14 76%
Andrew Hammond 10/10 388 days 76.14 76%
Clément 10/10 419 days 72.18 72%
Kendal 10/10 419 days 72.18 72%
Tegan 10/10 419 days 72.18 72%
Keith & Kay Finlayson 10/10 419 days 72.18 72%
Chai 10/10 450 days 67.91 68%
Kate 10/10 511 days 58.62 58%
Brice 10/10 541 days 53.62 53%
Katy 9/10 541 days 53.62 53%
Suthep 10/10 541 days 53.62 53%
Patrizia Tosetti 10/10 541 days 53.62 53%
Amanda 9/10 572 days 48.34 48%
GavNads 10/10 572 days 48.34 48%
Elin 10/10 572 days 48.34 48%
Wazza Schulz 3/10 572 days 37.22 37%
Liz 10/10 572 days 48.34 48%
Freya 8/10 600 days 41.64 41%
Marcus Andrade 10/10 631 days 39.12 39%
laura hatton 10/10 631 days 39.12 39%
Mitchell 10/10 661 days 34.85 34%
Paula G 8/10 662 days 32.97 32%
Clarkeoz 6/10 662 days 28.81 28%
Sunny 10/10 692 days 30.74 30%
Noreasters 10/10 692 days 30.74 30%
Angela 10/10 723 days 26.93 26%
Eranda 10/10 723 days 26.93 26%
Mischa 10/10 723 days 26.93 26%
Ellen 10/10 723 days 26.93 26%
Becky 10/10 723 days 26.93 26%
TT Tang 9/10 723 days 26.93 26%
Eddy P 10/10 753 days 23.53 23%
Claire Desat 10/10 753 days 23.53 23%
Margaret Kajewski 10/10 753 days 23.53 23%
Jenna webber 10/10 753 days 23.53 23%
Holly Bartholomew 10/10 753 days 23.53 23%
J wells 10/10 753 days 23.53 23%
Rachel 8/10 815 days 16.55 16%
Mike 10/10 876 days 12.6 12%
Robin 10/10 906 days 10.66 10%
Juliane 9/10 906 days 10.66 10%
Florian 10/10 906 days 10.66 10%
Mike78 10/10 906 days 10.66 10%
Christina 10/10 906 days 10.66 10%
Anna 10/10 937 days 8.96 8%
Katherine 8/10 937 days 8.51 8%
Mallory 10/10 937 days 8.96 8%
Tristan & Jolie 10/10 937 days 8.96 8%
Jill Grimwood 10/10 957 days true 8.02 7%
Jill McGrath 9/10 960 days true 7.89 7%
Niall McGrath 10/10 967 days 7.6 7%
Donna 10/10 968 days 7.56 7%
Nick Cartmell 10/10 970 days true 7.48 7%
Robert Webster 10/10 974 days 7.32 6%
Luis Vigil Vidal 9/10 979 days true 7.13 6%
Tina I 10/10 1027 days 5.73 5%
Maggie Konstanski 9/10 1028 days 5.71 5%
Paul and Paula 8/10 1032 days 5.35 4%
Joe Trigg 9/10 1075 days 5.06 4%
Phil and Mel Rowson 9/10 1076 days 5.06 4%
Gary Prescot 10/10 1090 days 5.0 4%
Tom Sanft 9/10 1221 days 4.75 4%
Cathy Mead 10/10 1294 days 4.61 4%
Nikolaj Lambertsen 10/10 1299 days 4.6 4%
deborah cooper 8/10 1301 days 4.37 3%
Niels Petit 10/10 1319 days 4.56 4%
Craig Eagleton 10/10 1335 days 4.53 4%
Florence Boinay 10/10 1336 days 4.53 4%
Breanna Alexander 10/10 1350 days 4.5 4%
Trent O'Keeffe 10/10 1351 days 4.5 4%
Peter Brock 10/10 1354 days 4.49 4%
sara hoeflaken 10/10 1358 days 4.49 4%
Erich Brueggermann 9/10 1359 days 4.48 4%
CMG 9/10 1360 days 4.48 4%
The Beans 10/10 1420 days 4.36 3%
Richard Houghton 10/10 1421 days 4.36 3%
Jude Ong 10/10 1421 days 4.36 3%
Alf Caruana 8/10 1422 days 4.14 3%
Olivia Swisher 10/10 1438 days true 4.33 3%
Dylan McBride 10/10 1438 days true 4.33 3%
Claire 10/10 1438 days true 4.33 3%
Anna Dalby 10/10 1439 days true 4.33 3%
Theo Mallais 10/10 1443 days 4.32 3%
Derek Drost 8/10 1457 days 4.08 3%
Kevin Mayer 10/10 1513 days 4.18 3%
Rita Ashby 6/10 1574 days 3.37 2%
Pamela Hoffman 10/10 1628 days 3.96 3%
Justin Caldwell 10/10 1651 days 3.91 3%
Dennis Page 10/10 1666 days 3.88 3%
Gilles Andrieu 8/10 1677 days 3.67 3%
Marina 10/10 1693 days 3.83 3%
Antonio BENITEZ 10/10 1726 days 3.77 3%
Richard Kirby 10/10 1757 days 3.7 3%
Renee Willhuber 10/10 1761 days 3.7 3%
Antoine Germaine 9/10 1773 days 3.67 3%
Kaseylee Hibbert 10/10 1792 days 3.64 3%
Karmen Bond 10/10 1816 days 3.59 3%
Steve Warren 10/10 1818 days 3.59 3%
Mitchell Henderson 8/10 1878 days 3.29 2%
Ian Gilbert 10/10 1940 days 3.35 2%
Oliver Pester 10/10 2032 days 3.17 2%
Andrew Jones 10/10 2032 days 3.17 2%
Mike Merrick 9/10 2040 days 3.15 2%
Averil Brown 10/10 2058 days 3.12 2%
Nell Hearle 10/10 2068 days 3.1 2%
Patrick Schwerhoff 10/10 2085 days 3.06 2%
Manolis Pavlakis 10/10 2091 days 3.05 2%
sreve 10/10 2122 days 2.99 2%
Ron Clarke 10/10 2122 days 2.99 2%
Alexandre Moleiro 10/10 2122 days 2.99 2%
John Scott 10/10 2133 days true 2.97 2%
silvia 8/10 2183 days 2.73 2%
Kane F 10/10 2213 days 2.81 2%
Scott Atkinson 10/10 2276 days 2.69 2%
Andrew Kermode 10/10 2276 days 2.69 2%
Tom Guthknecht 9/10 2361 days true 2.52 2%
Matt Weston 10/10 2381 days true 2.48 2%
tracey aylmer 9/10 2398 days 2.45 1%
Saskia 10/10 2424 days true 2.4 1%
Julian Kemp 9/10 2518 days 2.22 1%
Karen Perry 10/10 2579 days 2.1 1%
Fernando Martin 9/10 2770 days true 1.72 1%
Tinne Cis 10/10 3125 days true 1.03 0%
Chris Marsh 10/10 3154 days true 0.97 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. The Pines does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

95%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.