Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for The Pines.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

The Pines

Valid Reviews

121 Valid Reviews

The The Pines experience has a total of 127 reviews. There are 121 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 121 valid reviews:

Rating Count Percentage
10/10 89
74%
9/10 18
15%
8/10 11
9%
7/10 0
0%
6/10 2
2%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

95.45% Average

The raw data average (mean) for all the The Pines valid reviews is 95.45% and is based on 121 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

15 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 121 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 15 face-to-face reviews:

Rating Count Percentage
10/10 11
73%
9/10 4
27%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

97.33% Average

The raw data average (mean) for all the The Pines face-to-face reviews is 97.33% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.29%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Clément 10/10 17 days 99.95 100%
Kendal 10/10 17 days 99.95 100%
Tegan 10/10 17 days 99.95 100%
Chai 10/10 48 days 99.63 100%
Kate 10/10 109 days 98.12 98%
Brice 10/10 139 days 96.94 97%
Katy 9/10 139 days 96.94 97%
Suthep 10/10 139 days 96.94 97%
Patrizia Tosetti 10/10 139 days 96.94 97%
Amanda 9/10 170 days 95.42 95%
GavNads 10/10 170 days 95.42 95%
Elin 10/10 170 days 95.42 95%
Wazza Schulz 3/10 170 days 73.47 73%
Liz 10/10 170 days 95.42 95%
Freya 8/10 198 days 89.1 89%
Marcus Andrade 10/10 229 days 91.69 92%
laura hatton 10/10 229 days 91.69 92%
Mitchell 10/10 260 days 89.29 89%
Paula G 8/10 260 days 84.82 84%
Clarkeoz 6/10 260 days 74.11 73%
Sunny 10/10 290 days 86.67 86%
Noreasters 10/10 290 days 86.67 86%
Angela 10/10 321 days 83.67 83%
Eranda 10/10 321 days 83.67 83%
Mischa 10/10 321 days 83.67 83%
Ellen 10/10 321 days 83.67 83%
Becky 10/10 321 days 83.67 83%
TT Tang 9/10 321 days 83.67 83%
Eddy P 10/10 351 days 80.48 80%
Claire Desat 10/10 351 days 80.48 80%
Margaret Kajewski 10/10 351 days 80.48 80%
Jenna webber 10/10 351 days 80.48 80%
Holly Bartholomew 10/10 351 days 80.48 80%
J wells 10/10 351 days 80.48 80%
Rachel 8/10 413 days 69.32 69%
Mike 10/10 474 days 64.4 64%
Robin 10/10 504 days 59.75 59%
Juliane 9/10 504 days 59.75 59%
Florian 10/10 504 days 59.75 59%
Mike78 10/10 504 days 59.75 59%
Christina 10/10 504 days 59.75 59%
Anna 10/10 535 days 54.64 54%
Katherine 8/10 535 days 51.91 51%
Mallory 10/10 535 days 54.64 54%
Tristan & Jolie 10/10 535 days 54.64 54%
Jill Grimwood 10/10 555 days true 51.21 50%
Jill McGrath 9/10 558 days true 50.7 49%
Niall McGrath 10/10 565 days 49.51 48%
Donna 10/10 566 days 49.34 48%
Nick Cartmell 10/10 568 days true 49.01 48%
Robert Webster 10/10 572 days 48.34 47%
Luis Vigil Vidal 9/10 577 days true 47.52 46%
Tina I 10/10 625 days 40.0 38%
Maggie Konstanski 9/10 626 days 39.86 38%
Paul and Paula 8/10 630 days 37.3 36%
Joe Trigg 9/10 673 days 33.22 32%
Phil and Mel Rowson 9/10 674 days 33.09 31%
Gary Prescot 10/10 688 days 31.25 30%
Tom Sanft 9/10 819 days 17.07 15%
Cathy Mead 10/10 892 days 11.53 9%
Nikolaj Lambertsen 10/10 897 days 11.21 9%
deborah cooper 8/10 900 days 10.47 8%
Niels Petit 10/10 917 days 10.02 8%
Craig Eagleton 10/10 933 days 9.16 7%
Florence Boinay 10/10 934 days 9.11 7%
Breanna Alexander 10/10 948 days 8.42 6%
Trent O'Keeffe 10/10 949 days 8.38 6%
Peter Brock 10/10 952 days 8.24 6%
sara hoeflaken 10/10 956 days 8.06 6%
Erich Brueggermann 9/10 957 days 8.02 6%
CMG 9/10 959 days 7.93 6%
The Beans 10/10 1018 days 5.94 4%
Richard Houghton 10/10 1020 days 5.89 4%
Jude Ong 10/10 1020 days 5.89 4%
Alf Caruana 8/10 1020 days 5.6 3%
Olivia Swisher 10/10 1036 days true 5.55 3%
Dylan McBride 10/10 1036 days true 5.55 3%
Claire 10/10 1036 days true 5.55 3%
Anna Dalby 10/10 1037 days true 5.53 3%
Theo Mallais 10/10 1041 days 5.46 3%
Derek Drost 8/10 1055 days 4.99 3%
Kevin Mayer 10/10 1112 days 4.97 3%
Rita Ashby 6/10 1173 days 4.05 2%
Pamela Hoffman 10/10 1226 days 4.8 2%
Justin Caldwell 10/10 1249 days 4.77 2%
Dennis Page 10/10 1265 days 4.74 2%
Gilles Andrieu 8/10 1275 days 4.49 2%
Marina 10/10 1291 days 4.7 2%
Antonio BENITEZ 10/10 1325 days 4.65 2%
Richard Kirby 10/10 1356 days 4.6 2%
Renee Willhuber 10/10 1359 days 4.6 2%
Antoine Germaine 9/10 1371 days 4.58 2%
Kaseylee Hibbert 10/10 1390 days 4.55 2%
Karmen Bond 10/10 1414 days 4.51 2%
Steve Warren 10/10 1417 days 4.51 2%
Mitchell Henderson 8/10 1476 days 4.2 2%
Ian Gilbert 10/10 1539 days 4.32 2%
Oliver Pester 10/10 1631 days 4.18 2%
Andrew Jones 10/10 1631 days 4.18 2%
Mike Merrick 9/10 1638 days 4.17 2%
Averil Brown 10/10 1656 days 4.15 2%
Nell Hearle 10/10 1666 days 4.13 2%
Patrick Schwerhoff 10/10 1683 days 4.11 2%
Manolis Pavlakis 10/10 1690 days 4.09 2%
sreve 10/10 1721 days 4.05 2%
Ron Clarke 10/10 1721 days 4.05 2%
Alexandre Moleiro 10/10 1721 days 4.05 2%
John Scott 10/10 1731 days true 4.03 2%
silvia 8/10 1782 days 3.76 1%
Kane F 10/10 1812 days 3.91 1%
Scott Atkinson 10/10 1874 days 3.81 1%
Andrew Kermode 10/10 1874 days 3.81 1%
Tom Guthknecht 9/10 1959 days true 3.68 1%
Matt Weston 10/10 1979 days true 3.65 1%
tracey aylmer 9/10 1996 days 3.63 1%
Saskia 10/10 2022 days true 3.59 1%
Julian Kemp 9/10 2116 days 3.45 1%
Karen Perry 10/10 2177 days 3.35 1%
Fernando Martin 9/10 2368 days true 3.06 1%
Tinne Cis 10/10 2723 days true 2.52 0%
Chris Marsh 10/10 2752 days true 2.48 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. The Pines does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

95%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.