Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
161 Valid Reviews
The Hillview Camping Stay experience has a total of 168 reviews. There are 161 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 161 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 111 |
|
69% |
| 9/10 | 18 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.75% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.75% and is based on 161 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 161 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.43%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sheryl | 10/10 | 70 days | 100% |
| Cora | 10/10 | 159 days | 99% |
| Silvia & Arjen | 10/10 | 159 days | 99% |
| Dina | 10/10 | 555 days | 83% |
| Roo | 3/10 | 616 days | 43% |
| Jennifer Sergeant | 4/10 | 921 days | 34% |
| Pru | 10/10 | 952 days | 49% |
| Bob | 4/10 | 1196 days | 18% |
| Sas | 3/10 | 1227 days | 14% |
| V L Nelson | 9/10 | 1255 days | 23% |
| Lulu | 10/10 | 1255 days | 24% |
| Russell | 9/10 | 1286 days | 21% |
| THE JAFFA ...( DARRYL) | 9/10 | 1317 days | 20% |
| Mariel | 10/10 | 1347 days | 18% |
| Denise | 7/10 | 1926 days | 4% |
| Dr.A | 2/10 | 1957 days | 2% |
| Cait Turner | 7/10 | 2016 days | 4% |
| Gesa | 9/10 | 2016 days | 4% |
| Izzy | 10/10 | 2047 days | 4% |
| Rich | 10/10 | 2047 days | 4% |
| Jim Henderson | 7/10 | 2108 days | 4% |
| William | 10/10 | 2169 days | 4% |
| Charli | 10/10 | 2200 days | 4% |
| Aisling | 2/10 | 2688 days | 1% |
| Eva & Florian | 10/10 | 2688 days | 3% |
| Florquique | 6/10 | 2716 days | 3% |
| Nicki Chow | 8/10 | 2716 days | 3% |
| Ceri | 8/10 | 2747 days | 3% |
| Jack Cangiano | 10/10 | 2839 days | 3% |
| Sophie Skinner | 9/10 | 2839 days | 3% |
| Trina Ludwig | 3/10 | 3022 days | 1% |
| Juliane | 5/10 | 3022 days | 2% |
| Nicolas | 10/10 | 3053 days | 3% |
| Michael Stützle | 10/10 | 3053 days | 3% |
| Roy Fieldhouse | 10/10 | 3070 days | 2% |
| Sampo Uravirta | 8/10 | 3105 days | 2% |
| Nora Tobies | 7/10 | 3148 days | 2% |
| Suzanne Halfpenny | 5/10 | 3202 days | 2% |
| Sylvie Meganck | 4/10 | 3417 days | 1% |
| Walter Neff | 8/10 | 3446 days | 2% |
| Sander Schouwenaar | 8/10 | 3515 days | 2% |
| Zoe Smith | 10/10 | 3519 days | 2% |
| Andrew Sampaklis | 10/10 | 3542 days | 2% |
| Annerieke | 6/10 | 3552 days | 1% |
| Fi Glasgow | 10/10 | 3572 days | 1% |
| Jennifer Ellis | 10/10 | 3701 days | 1% |
| alex beley | 10/10 | 3722 days | 1% |
| Kathy Hart | 10/10 | 3722 days | 1% |
| York Tüchelmann | 9/10 | 3723 days | 1% |
| Shaun Burns | 9/10 | 3728 days | 1% |
| Malou Wager | 8/10 | 3752 days | 1% |
| Averil Ford | 7/10 | 3783 days | 1% |
| Manfred | 10/10 | 3843 days | 1% |
| Gea | 9/10 | 3854 days | 1% |
| Sarah Gurney | 9/10 | 3882 days | 1% |
| Chris Read | 9/10 | 4093 days | 0% |
| Stephanie Poppe | 8/10 | 4123 days | 0% |
| Magnus Specht | 10/10 | 4130 days | 0% |
| Emma | 10/10 | 4149 days | 0% |
| Harald Mietz | 10/10 | 4149 days | 0% |
| Ulf Kanne | 6/10 | 4153 days | 0% |
| Rebecca Cooke | 10/10 | 4177 days | 0% |
| Nell Hearle | 9/10 | 4178 days | 0% |
| Franco Letanque | 10/10 | 4197 days | 0% |
| Lisa Quayle | 7/10 | 4226 days | 0% |
| Audrey Loiseau | 7/10 | 4244 days | 0% |
| Keir Thomas | 10/10 | 4269 days | 0% |
| Claudia | 10/10 | 4330 days | 0% |
| Andrew Kermode | 10/10 | 4392 days | 1% |
| Queenteen | 9/10 | 4453 days | 1% |
| susan berch | 10/10 | 4453 days | 1% |
| john scott | 10/10 | 4453 days | 1% |
| Jana Rutkowski | 10/10 | 4500 days | 1% |
| Anja Schade | 10/10 | 4514 days | 1% |
| Mike Gemmill | 9/10 | 4525 days | 0% |
| Ruud and Hanneke | 10/10 | 4526 days | 1% |
| Xavier | 8/10 | 4535 days | 0% |
| Andreas Jung | 8/10 | 4538 days | 0% |
| B D | 7/10 | 4542 days | 1% |
| FlyingKiwiGirl | 9/10 | 4542 days | 1% |
| Emmanuelle Brevier | 10/10 | 4562 days | 1% |
| Fabian Lee | 10/10 | 4572 days | 1% |
| Anke D. | 10/10 | 4573 days | 1% |
| Yvonne Horpershoeh | 9/10 | 4581 days | 0% |
| Ken S | 10/10 | 4604 days | 1% |
| Lennart Lump | 10/10 | 4604 days | 1% |
| philipp koenigs | 10/10 | 4604 days | 1% |
| Luca Duftet | 10/10 | 4604 days | 1% |
| yannick husemeyer | 10/10 | 4604 days | 1% |
| Tim J | 10/10 | 4604 days | 1% |
| Nicholas Ng | 10/10 | 4604 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4604 days | 1% |
| Sonja | 10/10 | 4604 days | 1% |
| Mel Wilkinson | 10/10 | 4665 days | 1% |
| Wouter Oudemans | 10/10 | 4665 days | 1% |
| Andrew Potratz | 10/10 | 4665 days | 1% |
| Matt Wilson | 10/10 | 4665 days | 1% |
| David Restell | 10/10 | 4726 days | 1% |
| Rebel Warren | 10/10 | 4726 days | 1% |
| Abby Smith | 10/10 | 4726 days | 1% |
| Chris Hare | 10/10 | 4726 days | 1% |
| peterpacks | 10/10 | 4787 days | 1% |
| danny waiton | 10/10 | 4818 days | 1% |
| Beth Scrivens | 10/10 | 4818 days | 1% |
| Destiny rabey | 10/10 | 4818 days | 1% |
| nina_zhang110 | 1/10 | 4848 days | 0% |
| Katey Justice | 9/10 | 4874 days | 0% |
| Karina Gratz | 10/10 | 4883 days | 1% |
| Anna Neuenfeldt | 10/10 | 4885 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4907 days | 1% |
| Yasmine Loupis | 10/10 | 4907 days | 1% |
| warwaste | 10/10 | 4907 days | 1% |
| steverogers | 10/10 | 4938 days | 1% |
| Stephanie Adams | 10/10 | 4938 days | 1% |
| the_beery | 10/10 | 4938 days | 1% |
| Lis Bon | 10/10 | 4938 days | 1% |
| Norm L | 10/10 | 4938 days | 1% |
| buzzer111 | 10/10 | 4938 days | 1% |
| Mathew Frost | 10/10 | 4938 days | 1% |
| rose smith | 10/10 | 4938 days | 1% |
| john cubitt | 10/10 | 4938 days | 1% |
| Ralf Schweizer | 10/10 | 4938 days | 1% |
| Karsten Meyer | 9/10 | 4984 days | 0% |
| Kathy_a | 10/10 | 4999 days | 1% |
| Charzotte | 10/10 | 5030 days | 1% |
| chtbfg | 10/10 | 5030 days | 1% |
| Chloé Kiers | 10/10 | 5030 days | 1% |
| Kefalove | 10/10 | 5060 days | 1% |
| Lindsay Berquist | 10/10 | 5183 days | 1% |
| maureenkarl | 10/10 | 5183 days | 1% |
| Mennovanwinden | 10/10 | 5183 days | 1% |
| karsten | 10/10 | 5183 days | 1% |
| Sarah_Line | 10/10 | 5213 days | 1% |
| d_shack | 10/10 | 5213 days | 1% |
| upanishads | 10/10 | 5213 days | 1% |
| roterjonas | 10/10 | 5213 days | 1% |
| bbennett | 10/10 | 5213 days | 1% |
| DonTinel | 10/10 | 5213 days | 1% |
| AllBlacksBabe | 10/10 | 5213 days | 1% |
| marketladyfolk | 10/10 | 5244 days | 1% |
| Team_Tiddo | 10/10 | 5244 days | 1% |
| gusti | 10/10 | 5244 days | 1% |
| Romany_Rambler | 10/10 | 5244 days | 1% |
| carolanz | 10/10 | 5244 days | 1% |
| herman_kraut | 10/10 | 5244 days | 1% |
| HandN | 9/10 | 5244 days | 1% |
| bazzaatseaside | 10/10 | 5244 days | 1% |
| PhilipShear | 10/10 | 5244 days | 1% |
| robaccia | 10/10 | 5244 days | 1% |
| hugo941 | 10/10 | 5273 days | 1% |
| Ivo | 10/10 | 5273 days | 1% |
| GURDISH | 10/10 | 5273 days | 1% |
| Ebbi | 10/10 | 5273 days | 1% |
| judyles | 10/10 | 5273 days | 1% |
| Guitarhat | 10/10 | 5273 days | 1% |
| Andreu | 10/10 | 5273 days | 1% |
| Bigbird460 | 10/10 | 5304 days | 1% |
| plumberjim1 | 10/10 | 5304 days | 1% |
| Urs Schoenenberger | 10/10 | 5304 days | 1% |
| MichaelaK | 10/10 | 5304 days | 1% |
| Anna Bret | 10/10 | 5344 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.51% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 51 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 48 | -0.48% |
| 49 | -0.49% |
| 50 | -0.50% |
| 51 | -0.51% |
| 52 | -0.52% |
| 53 | -0.53% |
| 54 | -0.54% |
| … | … |
Balancing Adjustment
1.30% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.