Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
161 Valid Reviews
The Hillview Camping Stay experience has a total of 168 reviews. There are 161 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 161 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 111 |
|
69% |
| 9/10 | 18 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.75% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.75% and is based on 161 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 161 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.40%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sheryl | 10/10 | 192 days | 100% |
| Cora | 10/10 | 281 days | 98% |
| Silvia & Arjen | 10/10 | 281 days | 98% |
| Dina | 10/10 | 677 days | 75% |
| Roo | 3/10 | 738 days | 38% |
| Jennifer Sergeant | 4/10 | 1043 days | 27% |
| Pru | 10/10 | 1074 days | 38% |
| Bob | 4/10 | 1318 days | 13% |
| Sas | 3/10 | 1349 days | 10% |
| V L Nelson | 9/10 | 1376 days | 17% |
| Lulu | 10/10 | 1377 days | 17% |
| Russell | 9/10 | 1408 days | 15% |
| THE JAFFA ...( DARRYL) | 9/10 | 1439 days | 14% |
| Mariel | 10/10 | 1469 days | 12% |
| Denise | 7/10 | 2048 days | 4% |
| Dr.A | 2/10 | 2079 days | 2% |
| Cait Turner | 7/10 | 2137 days | 4% |
| Gesa | 9/10 | 2138 days | 4% |
| Izzy | 10/10 | 2169 days | 4% |
| Rich | 10/10 | 2169 days | 4% |
| Jim Henderson | 7/10 | 2230 days | 4% |
| William | 10/10 | 2291 days | 4% |
| Charli | 10/10 | 2322 days | 4% |
| Aisling | 2/10 | 2810 days | 1% |
| Eva & Florian | 10/10 | 2810 days | 3% |
| Florquique | 6/10 | 2838 days | 3% |
| Nicki Chow | 8/10 | 2838 days | 3% |
| Ceri | 8/10 | 2869 days | 3% |
| Jack Cangiano | 10/10 | 2961 days | 3% |
| Sophie Skinner | 9/10 | 2961 days | 3% |
| Trina Ludwig | 3/10 | 3144 days | 1% |
| Juliane | 5/10 | 3144 days | 2% |
| Nicolas | 10/10 | 3175 days | 2% |
| Michael Stützle | 10/10 | 3175 days | 2% |
| Roy Fieldhouse | 10/10 | 3192 days | 2% |
| Sampo Uravirta | 8/10 | 3227 days | 2% |
| Nora Tobies | 7/10 | 3270 days | 2% |
| Suzanne Halfpenny | 5/10 | 3324 days | 2% |
| Sylvie Meganck | 4/10 | 3539 days | 1% |
| Walter Neff | 8/10 | 3567 days | 2% |
| Sander Schouwenaar | 8/10 | 3637 days | 1% |
| Zoe Smith | 10/10 | 3641 days | 1% |
| Andrew Sampaklis | 10/10 | 3664 days | 1% |
| Annerieke | 6/10 | 3674 days | 1% |
| Fi Glasgow | 10/10 | 3694 days | 1% |
| Jennifer Ellis | 10/10 | 3823 days | 1% |
| alex beley | 10/10 | 3843 days | 1% |
| Kathy Hart | 10/10 | 3843 days | 1% |
| York Tüchelmann | 9/10 | 3845 days | 1% |
| Shaun Burns | 9/10 | 3850 days | 1% |
| Malou Wager | 8/10 | 3873 days | 1% |
| Averil Ford | 7/10 | 3905 days | 1% |
| Manfred | 10/10 | 3964 days | 1% |
| Gea | 9/10 | 3976 days | 1% |
| Sarah Gurney | 9/10 | 4004 days | 1% |
| Chris Read | 9/10 | 4215 days | 0% |
| Stephanie Poppe | 8/10 | 4245 days | 0% |
| Magnus Specht | 10/10 | 4252 days | 0% |
| Emma | 10/10 | 4270 days | 0% |
| Harald Mietz | 10/10 | 4270 days | 0% |
| Ulf Kanne | 6/10 | 4275 days | 0% |
| Rebecca Cooke | 10/10 | 4298 days | 0% |
| Nell Hearle | 9/10 | 4300 days | 0% |
| Franco Letanque | 10/10 | 4319 days | 0% |
| Lisa Quayle | 7/10 | 4348 days | 0% |
| Audrey Loiseau | 7/10 | 4366 days | 0% |
| Keir Thomas | 10/10 | 4390 days | 1% |
| Claudia | 10/10 | 4451 days | 1% |
| Andrew Kermode | 10/10 | 4514 days | 1% |
| Queenteen | 9/10 | 4575 days | 1% |
| susan berch | 10/10 | 4575 days | 1% |
| john scott | 10/10 | 4575 days | 1% |
| Jana Rutkowski | 10/10 | 4622 days | 1% |
| Anja Schade | 10/10 | 4636 days | 1% |
| Mike Gemmill | 9/10 | 4647 days | 1% |
| Ruud and Hanneke | 10/10 | 4648 days | 1% |
| Xavier | 8/10 | 4657 days | 1% |
| Andreas Jung | 8/10 | 4660 days | 1% |
| B D | 7/10 | 4664 days | 1% |
| FlyingKiwiGirl | 9/10 | 4664 days | 1% |
| Emmanuelle Brevier | 10/10 | 4684 days | 1% |
| Fabian Lee | 10/10 | 4694 days | 1% |
| Anke D. | 10/10 | 4695 days | 1% |
| Yvonne Horpershoeh | 9/10 | 4703 days | 1% |
| Ken S | 10/10 | 4726 days | 1% |
| Lennart Lump | 10/10 | 4726 days | 1% |
| philipp koenigs | 10/10 | 4726 days | 1% |
| Luca Duftet | 10/10 | 4726 days | 1% |
| yannick husemeyer | 10/10 | 4726 days | 1% |
| Tim J | 10/10 | 4726 days | 1% |
| Nicholas Ng | 10/10 | 4726 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4726 days | 1% |
| Sonja | 10/10 | 4726 days | 1% |
| Mel Wilkinson | 10/10 | 4787 days | 1% |
| Wouter Oudemans | 10/10 | 4787 days | 1% |
| Andrew Potratz | 10/10 | 4787 days | 1% |
| Matt Wilson | 10/10 | 4787 days | 1% |
| David Restell | 10/10 | 4848 days | 1% |
| Rebel Warren | 10/10 | 4848 days | 1% |
| Abby Smith | 10/10 | 4848 days | 1% |
| Chris Hare | 10/10 | 4848 days | 1% |
| peterpacks | 10/10 | 4909 days | 1% |
| danny waiton | 10/10 | 4940 days | 1% |
| Beth Scrivens | 10/10 | 4940 days | 1% |
| Destiny rabey | 10/10 | 4940 days | 1% |
| nina_zhang110 | 1/10 | 4970 days | 0% |
| Katey Justice | 9/10 | 4996 days | 1% |
| Karina Gratz | 10/10 | 5005 days | 1% |
| Anna Neuenfeldt | 10/10 | 5007 days | 1% |
| Nigel&Annette Greaves | 10/10 | 5029 days | 1% |
| Yasmine Loupis | 10/10 | 5029 days | 1% |
| warwaste | 10/10 | 5029 days | 1% |
| steverogers | 10/10 | 5060 days | 1% |
| Stephanie Adams | 10/10 | 5060 days | 1% |
| the_beery | 10/10 | 5060 days | 1% |
| Lis Bon | 10/10 | 5060 days | 1% |
| Norm L | 10/10 | 5060 days | 1% |
| buzzer111 | 10/10 | 5060 days | 1% |
| Mathew Frost | 10/10 | 5060 days | 1% |
| rose smith | 10/10 | 5060 days | 1% |
| john cubitt | 10/10 | 5060 days | 1% |
| Ralf Schweizer | 10/10 | 5060 days | 1% |
| Karsten Meyer | 9/10 | 5106 days | 1% |
| Kathy_a | 10/10 | 5121 days | 1% |
| Charzotte | 10/10 | 5152 days | 1% |
| chtbfg | 10/10 | 5152 days | 1% |
| Chloé Kiers | 10/10 | 5152 days | 1% |
| Kefalove | 10/10 | 5182 days | 1% |
| Lindsay Berquist | 10/10 | 5305 days | 1% |
| maureenkarl | 10/10 | 5305 days | 1% |
| Mennovanwinden | 10/10 | 5305 days | 1% |
| karsten | 10/10 | 5305 days | 1% |
| Sarah_Line | 10/10 | 5335 days | 1% |
| d_shack | 10/10 | 5335 days | 1% |
| upanishads | 10/10 | 5335 days | 1% |
| roterjonas | 10/10 | 5335 days | 1% |
| bbennett | 10/10 | 5335 days | 1% |
| DonTinel | 10/10 | 5335 days | 1% |
| AllBlacksBabe | 10/10 | 5335 days | 1% |
| marketladyfolk | 10/10 | 5366 days | 1% |
| Team_Tiddo | 10/10 | 5366 days | 1% |
| gusti | 10/10 | 5366 days | 1% |
| Romany_Rambler | 10/10 | 5366 days | 1% |
| carolanz | 10/10 | 5366 days | 1% |
| herman_kraut | 10/10 | 5366 days | 1% |
| HandN | 9/10 | 5366 days | 1% |
| bazzaatseaside | 10/10 | 5366 days | 1% |
| PhilipShear | 10/10 | 5366 days | 1% |
| robaccia | 10/10 | 5366 days | 1% |
| hugo941 | 10/10 | 5395 days | 1% |
| Ivo | 10/10 | 5395 days | 1% |
| GURDISH | 10/10 | 5395 days | 1% |
| Ebbi | 10/10 | 5395 days | 1% |
| judyles | 10/10 | 5395 days | 1% |
| Guitarhat | 10/10 | 5395 days | 1% |
| Andreu | 10/10 | 5395 days | 1% |
| Bigbird460 | 10/10 | 5426 days | 1% |
| plumberjim1 | 10/10 | 5426 days | 1% |
| Urs Schoenenberger | 10/10 | 5426 days | 1% |
| MichaelaK | 10/10 | 5426 days | 1% |
| Anna Bret | 10/10 | 5466 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.40% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 172 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 169 | -3.34% |
| 170 | -3.36% |
| 171 | -3.38% |
| 172 | -3.40% |
| 173 | -3.42% |
| 174 | -3.44% |
| 175 | -3.46% |
| … | … |
Balancing Adjustment
1.63% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.