Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
157 Valid Reviews
The Hillview Camping Stay experience has a total of 165 reviews. There are 157 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 157 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 108 |
|
69% |
| 9/10 | 17 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.57% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.57% and is based on 157 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 157 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.08%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dina | 10/10 | 23 days | 100% |
| Roo | 3/10 | 84 days | 54% |
| Jennifer Sergeant | 4/10 | 389 days | 60% |
| Pru | 10/10 | 420 days | 90% |
| Bob | 4/10 | 664 days | 49% |
| Sas | 3/10 | 695 days | 39% |
| V L Nelson | 9/10 | 723 days | 70% |
| Lulu | 10/10 | 723 days | 70% |
| Russell | 9/10 | 754 days | 67% |
| THE JAFFA ...( DARRYL) | 9/10 | 785 days | 64% |
| Mariel | 10/10 | 815 days | 62% |
| Denise | 7/10 | 1394 days | 15% |
| Dr.A | 2/10 | 1425 days | 6% |
| Cait Turner | 7/10 | 1484 days | 11% |
| Izzy | 10/10 | 1515 days | 10% |
| Rich | 10/10 | 1515 days | 10% |
| Jim Henderson | 7/10 | 1576 days | 8% |
| William | 10/10 | 1637 days | 7% |
| Charli | 10/10 | 1668 days | 6% |
| Aisling | 2/10 | 2156 days | 2% |
| Eva & Florian | 10/10 | 2156 days | 4% |
| Florquique | 6/10 | 2184 days | 4% |
| Nicki Chow | 8/10 | 2184 days | 4% |
| Ceri | 8/10 | 2215 days | 4% |
| Jack Cangiano | 10/10 | 2307 days | 4% |
| Sophie Skinner | 9/10 | 2307 days | 4% |
| Trina Ludwig | 3/10 | 2490 days | 2% |
| Juliane | 5/10 | 2490 days | 3% |
| Nicolas | 10/10 | 2521 days | 4% |
| Michael Stützle | 10/10 | 2521 days | 4% |
| Roy Fieldhouse | 10/10 | 2538 days | 4% |
| Sampo Uravirta | 8/10 | 2573 days | 3% |
| Nora Tobies | 7/10 | 2616 days | 3% |
| Suzanne Halfpenny | 5/10 | 2670 days | 3% |
| Sylvie Meganck | 4/10 | 2885 days | 2% |
| Walter Neff | 8/10 | 2914 days | 3% |
| Sander Schouwenaar | 8/10 | 2983 days | 3% |
| Zoe Smith | 10/10 | 2987 days | 3% |
| Andrew Sampaklis | 10/10 | 3010 days | 3% |
| Annerieke | 6/10 | 3020 days | 2% |
| Fi Glasgow | 10/10 | 3040 days | 3% |
| Jennifer Ellis | 10/10 | 3169 days | 2% |
| alex beley | 10/10 | 3190 days | 2% |
| Kathy Hart | 10/10 | 3190 days | 2% |
| York Tüchelmann | 9/10 | 3191 days | 2% |
| Shaun Burns | 9/10 | 3196 days | 2% |
| Malou Wager | 8/10 | 3220 days | 2% |
| Averil Ford | 7/10 | 3251 days | 2% |
| Manfred | 10/10 | 3311 days | 2% |
| Gea | 9/10 | 3322 days | 2% |
| Sarah Gurney | 9/10 | 3350 days | 2% |
| Chris Read | 9/10 | 3561 days | 2% |
| Stephanie Poppe | 8/10 | 3591 days | 2% |
| Magnus Specht | 10/10 | 3598 days | 2% |
| Emma | 10/10 | 3617 days | 1% |
| Harald Mietz | 10/10 | 3617 days | 1% |
| Ulf Kanne | 6/10 | 3621 days | 1% |
| Rebecca Cooke | 10/10 | 3645 days | 1% |
| Nell Hearle | 9/10 | 3646 days | 1% |
| Franco Letanque | 10/10 | 3665 days | 1% |
| Lisa Quayle | 7/10 | 3694 days | 1% |
| Audrey Loiseau | 7/10 | 3712 days | 1% |
| Keir Thomas | 10/10 | 3737 days | 1% |
| Claudia | 10/10 | 3798 days | 1% |
| Andrew Kermode | 10/10 | 3860 days | 1% |
| Queenteen | 9/10 | 3921 days | 1% |
| susan berch | 10/10 | 3921 days | 1% |
| john scott | 10/10 | 3921 days | 1% |
| Jana Rutkowski | 10/10 | 3968 days | 0% |
| Anja Schade | 10/10 | 3982 days | 1% |
| Mike Gemmill | 9/10 | 3993 days | 0% |
| Ruud and Hanneke | 10/10 | 3994 days | 0% |
| Xavier | 8/10 | 4003 days | 0% |
| Andreas Jung | 8/10 | 4006 days | 0% |
| B D | 7/10 | 4010 days | 1% |
| FlyingKiwiGirl | 9/10 | 4010 days | 1% |
| Emmanuelle Brevier | 10/10 | 4030 days | 0% |
| Fabian Lee | 10/10 | 4040 days | 0% |
| Anke D. | 10/10 | 4041 days | 1% |
| Yvonne Horpershoeh | 9/10 | 4049 days | 0% |
| Ken S | 10/10 | 4072 days | 1% |
| Lennart Lump | 10/10 | 4072 days | 1% |
| philipp koenigs | 10/10 | 4072 days | 1% |
| Luca Duftet | 10/10 | 4072 days | 1% |
| yannick husemeyer | 10/10 | 4072 days | 1% |
| Tim J | 10/10 | 4072 days | 1% |
| Nicholas Ng | 10/10 | 4072 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4072 days | 1% |
| Sonja | 10/10 | 4072 days | 1% |
| Mel Wilkinson | 10/10 | 4133 days | 0% |
| Wouter Oudemans | 10/10 | 4133 days | 0% |
| Andrew Potratz | 10/10 | 4133 days | 0% |
| Matt Wilson | 10/10 | 4133 days | 0% |
| David Restell | 10/10 | 4194 days | 0% |
| Rebel Warren | 10/10 | 4194 days | 0% |
| Abby Smith | 10/10 | 4194 days | 0% |
| Chris Hare | 10/10 | 4194 days | 0% |
| peterpacks | 10/10 | 4255 days | 0% |
| danny waiton | 10/10 | 4286 days | 0% |
| Beth Scrivens | 10/10 | 4286 days | 0% |
| Destiny rabey | 10/10 | 4286 days | 0% |
| nina_zhang110 | 1/10 | 4316 days | 0% |
| Katey Justice | 9/10 | 4342 days | 0% |
| Karina Gratz | 10/10 | 4351 days | 0% |
| Anna Neuenfeldt | 10/10 | 4353 days | 0% |
| Nigel&Annette Greaves | 10/10 | 4375 days | 0% |
| Yasmine Loupis | 10/10 | 4375 days | 0% |
| warwaste | 10/10 | 4375 days | 0% |
| steverogers | 10/10 | 4406 days | 1% |
| Stephanie Adams | 10/10 | 4406 days | 1% |
| the_beery | 10/10 | 4406 days | 1% |
| Lis Bon | 10/10 | 4406 days | 1% |
| Norm L | 10/10 | 4406 days | 1% |
| buzzer111 | 10/10 | 4406 days | 1% |
| Mathew Frost | 10/10 | 4406 days | 1% |
| rose smith | 10/10 | 4406 days | 1% |
| john cubitt | 10/10 | 4406 days | 1% |
| Ralf Schweizer | 10/10 | 4406 days | 1% |
| Karsten Meyer | 9/10 | 4452 days | 1% |
| Kathy_a | 10/10 | 4467 days | 1% |
| Charzotte | 10/10 | 4498 days | 1% |
| chtbfg | 10/10 | 4498 days | 1% |
| Chloé Kiers | 10/10 | 4498 days | 1% |
| Kefalove | 10/10 | 4528 days | 1% |
| Lindsay Berquist | 10/10 | 4651 days | 1% |
| maureenkarl | 10/10 | 4651 days | 1% |
| Mennovanwinden | 10/10 | 4651 days | 1% |
| karsten | 10/10 | 4651 days | 1% |
| Sarah_Line | 10/10 | 4681 days | 1% |
| d_shack | 10/10 | 4681 days | 1% |
| upanishads | 10/10 | 4681 days | 1% |
| roterjonas | 10/10 | 4681 days | 1% |
| bbennett | 10/10 | 4681 days | 1% |
| DonTinel | 10/10 | 4681 days | 1% |
| AllBlacksBabe | 10/10 | 4681 days | 1% |
| marketladyfolk | 10/10 | 4712 days | 1% |
| Team_Tiddo | 10/10 | 4712 days | 1% |
| gusti | 10/10 | 4712 days | 1% |
| Romany_Rambler | 10/10 | 4712 days | 1% |
| carolanz | 10/10 | 4712 days | 1% |
| herman_kraut | 10/10 | 4712 days | 1% |
| HandN | 9/10 | 4712 days | 1% |
| bazzaatseaside | 10/10 | 4712 days | 1% |
| PhilipShear | 10/10 | 4712 days | 1% |
| robaccia | 10/10 | 4712 days | 1% |
| hugo941 | 10/10 | 4741 days | 1% |
| Ivo | 10/10 | 4741 days | 1% |
| GURDISH | 10/10 | 4741 days | 1% |
| Ebbi | 10/10 | 4741 days | 1% |
| judyles | 10/10 | 4741 days | 1% |
| Guitarhat | 10/10 | 4741 days | 1% |
| Andreu | 10/10 | 4741 days | 1% |
| Bigbird460 | 10/10 | 4772 days | 1% |
| plumberjim1 | 10/10 | 4772 days | 1% |
| Urs Schoenenberger | 10/10 | 4772 days | 1% |
| MichaelaK | 10/10 | 4772 days | 1% |
| Anna Bret | 10/10 | 4812 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hillview Camping Stay does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.71% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.