Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
157 Valid Reviews
The Hillview Camping Stay experience has a total of 165 reviews. There are 157 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 157 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 108 |
|
69% |
| 9/10 | 17 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.57% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.57% and is based on 157 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 157 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.41%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dina | 10/10 | 385 days | 100% |
| Roo | 3/10 | 446 days | 53% |
| Jennifer Sergeant | 4/10 | 751 days | 48% |
| Pru | 10/10 | 782 days | 71% |
| Bob | 4/10 | 1026 days | 30% |
| Sas | 3/10 | 1057 days | 23% |
| V L Nelson | 9/10 | 1084 days | 39% |
| Lulu | 10/10 | 1085 days | 40% |
| Russell | 9/10 | 1116 days | 36% |
| THE JAFFA ...( DARRYL) | 9/10 | 1147 days | 34% |
| Mariel | 10/10 | 1177 days | 32% |
| Denise | 7/10 | 1756 days | 5% |
| Dr.A | 2/10 | 1787 days | 3% |
| Cait Turner | 7/10 | 1845 days | 5% |
| Izzy | 10/10 | 1877 days | 5% |
| Rich | 10/10 | 1877 days | 5% |
| Jim Henderson | 7/10 | 1938 days | 5% |
| William | 10/10 | 1999 days | 5% |
| Charli | 10/10 | 2030 days | 5% |
| Aisling | 2/10 | 2518 days | 2% |
| Eva & Florian | 10/10 | 2518 days | 4% |
| Florquique | 6/10 | 2546 days | 3% |
| Nicki Chow | 8/10 | 2546 days | 4% |
| Ceri | 8/10 | 2577 days | 4% |
| Jack Cangiano | 10/10 | 2669 days | 4% |
| Sophie Skinner | 9/10 | 2669 days | 4% |
| Trina Ludwig | 3/10 | 2852 days | 2% |
| Juliane | 5/10 | 2852 days | 2% |
| Nicolas | 10/10 | 2883 days | 3% |
| Michael Stützle | 10/10 | 2883 days | 3% |
| Roy Fieldhouse | 10/10 | 2900 days | 3% |
| Sampo Uravirta | 8/10 | 2935 days | 3% |
| Nora Tobies | 7/10 | 2978 days | 3% |
| Suzanne Halfpenny | 5/10 | 3032 days | 2% |
| Sylvie Meganck | 4/10 | 3247 days | 2% |
| Walter Neff | 8/10 | 3275 days | 2% |
| Sander Schouwenaar | 8/10 | 3345 days | 2% |
| Zoe Smith | 10/10 | 3349 days | 2% |
| Andrew Sampaklis | 10/10 | 3372 days | 2% |
| Annerieke | 6/10 | 3382 days | 2% |
| Fi Glasgow | 10/10 | 3402 days | 2% |
| Jennifer Ellis | 10/10 | 3531 days | 2% |
| alex beley | 10/10 | 3551 days | 2% |
| Kathy Hart | 10/10 | 3551 days | 2% |
| York Tüchelmann | 9/10 | 3553 days | 2% |
| Shaun Burns | 9/10 | 3558 days | 2% |
| Malou Wager | 8/10 | 3581 days | 2% |
| Averil Ford | 7/10 | 3613 days | 2% |
| Manfred | 10/10 | 3672 days | 1% |
| Gea | 9/10 | 3684 days | 1% |
| Sarah Gurney | 9/10 | 3712 days | 1% |
| Chris Read | 9/10 | 3923 days | 1% |
| Stephanie Poppe | 8/10 | 3953 days | 1% |
| Magnus Specht | 10/10 | 3960 days | 1% |
| Emma | 10/10 | 3978 days | 1% |
| Harald Mietz | 10/10 | 3978 days | 1% |
| Ulf Kanne | 6/10 | 3983 days | 1% |
| Rebecca Cooke | 10/10 | 4006 days | 1% |
| Nell Hearle | 9/10 | 4008 days | 1% |
| Franco Letanque | 10/10 | 4027 days | 1% |
| Lisa Quayle | 7/10 | 4056 days | 1% |
| Audrey Loiseau | 7/10 | 4074 days | 0% |
| Keir Thomas | 10/10 | 4098 days | 1% |
| Claudia | 10/10 | 4159 days | 0% |
| Andrew Kermode | 10/10 | 4222 days | 0% |
| Queenteen | 9/10 | 4283 days | 0% |
| susan berch | 10/10 | 4283 days | 0% |
| john scott | 10/10 | 4283 days | 0% |
| Jana Rutkowski | 10/10 | 4330 days | 0% |
| Anja Schade | 10/10 | 4344 days | 0% |
| Mike Gemmill | 9/10 | 4355 days | 0% |
| Ruud and Hanneke | 10/10 | 4356 days | 0% |
| Xavier | 8/10 | 4365 days | 0% |
| Andreas Jung | 8/10 | 4368 days | 0% |
| B D | 7/10 | 4372 days | 0% |
| FlyingKiwiGirl | 9/10 | 4372 days | 0% |
| Emmanuelle Brevier | 10/10 | 4392 days | 1% |
| Fabian Lee | 10/10 | 4402 days | 1% |
| Anke D. | 10/10 | 4403 days | 1% |
| Yvonne Horpershoeh | 9/10 | 4411 days | 1% |
| Ken S | 10/10 | 4434 days | 1% |
| Lennart Lump | 10/10 | 4434 days | 1% |
| philipp koenigs | 10/10 | 4434 days | 1% |
| Luca Duftet | 10/10 | 4434 days | 1% |
| yannick husemeyer | 10/10 | 4434 days | 1% |
| Tim J | 10/10 | 4434 days | 1% |
| Nicholas Ng | 10/10 | 4434 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4434 days | 1% |
| Sonja | 10/10 | 4434 days | 1% |
| Mel Wilkinson | 10/10 | 4495 days | 1% |
| Wouter Oudemans | 10/10 | 4495 days | 1% |
| Andrew Potratz | 10/10 | 4495 days | 1% |
| Matt Wilson | 10/10 | 4495 days | 1% |
| David Restell | 10/10 | 4556 days | 1% |
| Rebel Warren | 10/10 | 4556 days | 1% |
| Abby Smith | 10/10 | 4556 days | 1% |
| Chris Hare | 10/10 | 4556 days | 1% |
| peterpacks | 10/10 | 4617 days | 1% |
| danny waiton | 10/10 | 4648 days | 1% |
| Beth Scrivens | 10/10 | 4648 days | 1% |
| Destiny rabey | 10/10 | 4648 days | 1% |
| nina_zhang110 | 1/10 | 4678 days | 0% |
| Katey Justice | 9/10 | 4704 days | 1% |
| Karina Gratz | 10/10 | 4713 days | 1% |
| Anna Neuenfeldt | 10/10 | 4715 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4737 days | 1% |
| Yasmine Loupis | 10/10 | 4737 days | 1% |
| warwaste | 10/10 | 4737 days | 1% |
| steverogers | 10/10 | 4768 days | 1% |
| Stephanie Adams | 10/10 | 4768 days | 1% |
| the_beery | 10/10 | 4768 days | 1% |
| Lis Bon | 10/10 | 4768 days | 1% |
| Norm L | 10/10 | 4768 days | 1% |
| buzzer111 | 10/10 | 4768 days | 1% |
| Mathew Frost | 10/10 | 4768 days | 1% |
| rose smith | 10/10 | 4768 days | 1% |
| john cubitt | 10/10 | 4768 days | 1% |
| Ralf Schweizer | 10/10 | 4768 days | 1% |
| Karsten Meyer | 9/10 | 4814 days | 1% |
| Kathy_a | 10/10 | 4829 days | 1% |
| Charzotte | 10/10 | 4860 days | 1% |
| chtbfg | 10/10 | 4860 days | 1% |
| Chloé Kiers | 10/10 | 4860 days | 1% |
| Kefalove | 10/10 | 4890 days | 1% |
| Lindsay Berquist | 10/10 | 5013 days | 1% |
| maureenkarl | 10/10 | 5013 days | 1% |
| Mennovanwinden | 10/10 | 5013 days | 1% |
| karsten | 10/10 | 5013 days | 1% |
| Sarah_Line | 10/10 | 5043 days | 1% |
| d_shack | 10/10 | 5043 days | 1% |
| upanishads | 10/10 | 5043 days | 1% |
| roterjonas | 10/10 | 5043 days | 1% |
| bbennett | 10/10 | 5043 days | 1% |
| DonTinel | 10/10 | 5043 days | 1% |
| AllBlacksBabe | 10/10 | 5043 days | 1% |
| marketladyfolk | 10/10 | 5074 days | 1% |
| Team_Tiddo | 10/10 | 5074 days | 1% |
| gusti | 10/10 | 5074 days | 1% |
| Romany_Rambler | 10/10 | 5074 days | 1% |
| carolanz | 10/10 | 5074 days | 1% |
| herman_kraut | 10/10 | 5074 days | 1% |
| HandN | 9/10 | 5074 days | 1% |
| bazzaatseaside | 10/10 | 5074 days | 1% |
| PhilipShear | 10/10 | 5074 days | 1% |
| robaccia | 10/10 | 5074 days | 1% |
| hugo941 | 10/10 | 5103 days | 1% |
| Ivo | 10/10 | 5103 days | 1% |
| GURDISH | 10/10 | 5103 days | 1% |
| Ebbi | 10/10 | 5103 days | 1% |
| judyles | 10/10 | 5103 days | 1% |
| Guitarhat | 10/10 | 5103 days | 1% |
| Andreu | 10/10 | 5103 days | 1% |
| Bigbird460 | 10/10 | 5134 days | 1% |
| plumberjim1 | 10/10 | 5134 days | 1% |
| Urs Schoenenberger | 10/10 | 5134 days | 1% |
| MichaelaK | 10/10 | 5134 days | 1% |
| Anna Bret | 10/10 | 5174 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.11% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.04% |
| 198 | -4.07% |
| 199 | -4.09% |
| 200 | -4.11% |
| 201 | -4.13% |
| 202 | -4.15% |
| 203 | -4.17% |
| … | … |
Balancing Adjustment
3.82% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.