Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
157 Valid Reviews
The Hillview Camping Stay experience has a total of 165 reviews. There are 157 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 157 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 108 |
|
69% |
| 9/10 | 17 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.57% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.57% and is based on 157 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 157 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.31%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dina | 10/10 | 348 days | 100% |
| Roo | 3/10 | 409 days | 53% |
| Jennifer Sergeant | 4/10 | 714 days | 50% |
| Pru | 10/10 | 745 days | 73% |
| Bob | 4/10 | 989 days | 31% |
| Sas | 3/10 | 1020 days | 25% |
| V L Nelson | 9/10 | 1047 days | 42% |
| Lulu | 10/10 | 1048 days | 42% |
| Russell | 9/10 | 1079 days | 39% |
| THE JAFFA ...( DARRYL) | 9/10 | 1110 days | 36% |
| Mariel | 10/10 | 1140 days | 34% |
| Denise | 7/10 | 1719 days | 6% |
| Dr.A | 2/10 | 1750 days | 3% |
| Cait Turner | 7/10 | 1808 days | 5% |
| Izzy | 10/10 | 1840 days | 5% |
| Rich | 10/10 | 1840 days | 5% |
| Jim Henderson | 7/10 | 1901 days | 5% |
| William | 10/10 | 1962 days | 5% |
| Charli | 10/10 | 1993 days | 5% |
| Aisling | 2/10 | 2481 days | 2% |
| Eva & Florian | 10/10 | 2481 days | 4% |
| Florquique | 6/10 | 2509 days | 3% |
| Nicki Chow | 8/10 | 2509 days | 4% |
| Ceri | 8/10 | 2540 days | 4% |
| Jack Cangiano | 10/10 | 2632 days | 4% |
| Sophie Skinner | 9/10 | 2632 days | 4% |
| Trina Ludwig | 3/10 | 2815 days | 2% |
| Juliane | 5/10 | 2815 days | 2% |
| Nicolas | 10/10 | 2846 days | 3% |
| Michael Stützle | 10/10 | 2846 days | 3% |
| Roy Fieldhouse | 10/10 | 2863 days | 3% |
| Sampo Uravirta | 8/10 | 2898 days | 3% |
| Nora Tobies | 7/10 | 2941 days | 3% |
| Suzanne Halfpenny | 5/10 | 2995 days | 2% |
| Sylvie Meganck | 4/10 | 3210 days | 2% |
| Walter Neff | 8/10 | 3238 days | 2% |
| Sander Schouwenaar | 8/10 | 3308 days | 2% |
| Zoe Smith | 10/10 | 3312 days | 2% |
| Andrew Sampaklis | 10/10 | 3335 days | 2% |
| Annerieke | 6/10 | 3345 days | 2% |
| Fi Glasgow | 10/10 | 3365 days | 2% |
| Jennifer Ellis | 10/10 | 3494 days | 2% |
| alex beley | 10/10 | 3514 days | 2% |
| Kathy Hart | 10/10 | 3514 days | 2% |
| York Tüchelmann | 9/10 | 3516 days | 2% |
| Shaun Burns | 9/10 | 3521 days | 2% |
| Malou Wager | 8/10 | 3544 days | 2% |
| Averil Ford | 7/10 | 3576 days | 2% |
| Manfred | 10/10 | 3635 days | 2% |
| Gea | 9/10 | 3647 days | 2% |
| Sarah Gurney | 9/10 | 3675 days | 1% |
| Chris Read | 9/10 | 3886 days | 1% |
| Stephanie Poppe | 8/10 | 3916 days | 1% |
| Magnus Specht | 10/10 | 3923 days | 1% |
| Emma | 10/10 | 3941 days | 1% |
| Harald Mietz | 10/10 | 3941 days | 1% |
| Ulf Kanne | 6/10 | 3946 days | 1% |
| Rebecca Cooke | 10/10 | 3969 days | 1% |
| Nell Hearle | 9/10 | 3971 days | 1% |
| Franco Letanque | 10/10 | 3990 days | 1% |
| Lisa Quayle | 7/10 | 4019 days | 1% |
| Audrey Loiseau | 7/10 | 4037 days | 0% |
| Keir Thomas | 10/10 | 4061 days | 1% |
| Claudia | 10/10 | 4122 days | 1% |
| Andrew Kermode | 10/10 | 4185 days | 0% |
| Queenteen | 9/10 | 4246 days | 0% |
| susan berch | 10/10 | 4246 days | 0% |
| john scott | 10/10 | 4246 days | 0% |
| Jana Rutkowski | 10/10 | 4293 days | 0% |
| Anja Schade | 10/10 | 4307 days | 0% |
| Mike Gemmill | 9/10 | 4318 days | 0% |
| Ruud and Hanneke | 10/10 | 4319 days | 0% |
| Xavier | 8/10 | 4328 days | 0% |
| Andreas Jung | 8/10 | 4331 days | 0% |
| B D | 7/10 | 4335 days | 0% |
| FlyingKiwiGirl | 9/10 | 4335 days | 0% |
| Emmanuelle Brevier | 10/10 | 4355 days | 0% |
| Fabian Lee | 10/10 | 4365 days | 0% |
| Anke D. | 10/10 | 4366 days | 0% |
| Yvonne Horpershoeh | 9/10 | 4374 days | 0% |
| Ken S | 10/10 | 4397 days | 1% |
| Lennart Lump | 10/10 | 4397 days | 1% |
| philipp koenigs | 10/10 | 4397 days | 1% |
| Luca Duftet | 10/10 | 4397 days | 1% |
| yannick husemeyer | 10/10 | 4397 days | 1% |
| Tim J | 10/10 | 4397 days | 1% |
| Nicholas Ng | 10/10 | 4397 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4397 days | 1% |
| Sonja | 10/10 | 4397 days | 1% |
| Mel Wilkinson | 10/10 | 4458 days | 1% |
| Wouter Oudemans | 10/10 | 4458 days | 1% |
| Andrew Potratz | 10/10 | 4458 days | 1% |
| Matt Wilson | 10/10 | 4458 days | 1% |
| David Restell | 10/10 | 4519 days | 1% |
| Rebel Warren | 10/10 | 4519 days | 1% |
| Abby Smith | 10/10 | 4519 days | 1% |
| Chris Hare | 10/10 | 4519 days | 1% |
| peterpacks | 10/10 | 4580 days | 1% |
| danny waiton | 10/10 | 4611 days | 1% |
| Beth Scrivens | 10/10 | 4611 days | 1% |
| Destiny rabey | 10/10 | 4611 days | 1% |
| nina_zhang110 | 1/10 | 4641 days | 0% |
| Katey Justice | 9/10 | 4667 days | 1% |
| Karina Gratz | 10/10 | 4676 days | 1% |
| Anna Neuenfeldt | 10/10 | 4678 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4700 days | 1% |
| Yasmine Loupis | 10/10 | 4700 days | 1% |
| warwaste | 10/10 | 4700 days | 1% |
| steverogers | 10/10 | 4731 days | 1% |
| Stephanie Adams | 10/10 | 4731 days | 1% |
| the_beery | 10/10 | 4731 days | 1% |
| Lis Bon | 10/10 | 4731 days | 1% |
| Norm L | 10/10 | 4731 days | 1% |
| buzzer111 | 10/10 | 4731 days | 1% |
| Mathew Frost | 10/10 | 4731 days | 1% |
| rose smith | 10/10 | 4731 days | 1% |
| john cubitt | 10/10 | 4731 days | 1% |
| Ralf Schweizer | 10/10 | 4731 days | 1% |
| Karsten Meyer | 9/10 | 4777 days | 1% |
| Kathy_a | 10/10 | 4792 days | 1% |
| Charzotte | 10/10 | 4823 days | 1% |
| chtbfg | 10/10 | 4823 days | 1% |
| Chloé Kiers | 10/10 | 4823 days | 1% |
| Kefalove | 10/10 | 4853 days | 1% |
| Lindsay Berquist | 10/10 | 4976 days | 1% |
| maureenkarl | 10/10 | 4976 days | 1% |
| Mennovanwinden | 10/10 | 4976 days | 1% |
| karsten | 10/10 | 4976 days | 1% |
| Sarah_Line | 10/10 | 5006 days | 1% |
| d_shack | 10/10 | 5006 days | 1% |
| upanishads | 10/10 | 5006 days | 1% |
| roterjonas | 10/10 | 5006 days | 1% |
| bbennett | 10/10 | 5006 days | 1% |
| DonTinel | 10/10 | 5006 days | 1% |
| AllBlacksBabe | 10/10 | 5006 days | 1% |
| marketladyfolk | 10/10 | 5037 days | 1% |
| Team_Tiddo | 10/10 | 5037 days | 1% |
| gusti | 10/10 | 5037 days | 1% |
| Romany_Rambler | 10/10 | 5037 days | 1% |
| carolanz | 10/10 | 5037 days | 1% |
| herman_kraut | 10/10 | 5037 days | 1% |
| HandN | 9/10 | 5037 days | 1% |
| bazzaatseaside | 10/10 | 5037 days | 1% |
| PhilipShear | 10/10 | 5037 days | 1% |
| robaccia | 10/10 | 5037 days | 1% |
| hugo941 | 10/10 | 5066 days | 1% |
| Ivo | 10/10 | 5066 days | 1% |
| GURDISH | 10/10 | 5066 days | 1% |
| Ebbi | 10/10 | 5066 days | 1% |
| judyles | 10/10 | 5066 days | 1% |
| Guitarhat | 10/10 | 5066 days | 1% |
| Andreu | 10/10 | 5066 days | 1% |
| Bigbird460 | 10/10 | 5097 days | 1% |
| plumberjim1 | 10/10 | 5097 days | 1% |
| Urs Schoenenberger | 10/10 | 5097 days | 1% |
| MichaelaK | 10/10 | 5097 days | 1% |
| Anna Bret | 10/10 | 5137 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
3.84% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.