Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
160 Valid Reviews
The Hillview Camping Stay experience has a total of 167 reviews. There are 160 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 160 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 110 |
|
69% |
| 9/10 | 18 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.69% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.69% and is based on 160 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 160 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.46%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Cora | 10/10 | 102 days | 100% |
| Silvia & Arjen | 10/10 | 102 days | 100% |
| Dina | 10/10 | 498 days | 86% |
| Roo | 3/10 | 559 days | 45% |
| Jennifer Sergeant | 4/10 | 864 days | 38% |
| Pru | 10/10 | 895 days | 55% |
| Bob | 4/10 | 1139 days | 21% |
| Sas | 3/10 | 1170 days | 16% |
| V L Nelson | 9/10 | 1198 days | 27% |
| Lulu | 10/10 | 1198 days | 28% |
| Russell | 9/10 | 1229 days | 25% |
| THE JAFFA ...( DARRYL) | 9/10 | 1260 days | 23% |
| Mariel | 10/10 | 1290 days | 21% |
| Denise | 7/10 | 1869 days | 5% |
| Dr.A | 2/10 | 1900 days | 2% |
| Cait Turner | 7/10 | 1959 days | 4% |
| Gesa | 9/10 | 1959 days | 5% |
| Izzy | 10/10 | 1990 days | 5% |
| Rich | 10/10 | 1990 days | 5% |
| Jim Henderson | 7/10 | 2051 days | 4% |
| William | 10/10 | 2112 days | 4% |
| Charli | 10/10 | 2143 days | 4% |
| Aisling | 2/10 | 2631 days | 1% |
| Eva & Florian | 10/10 | 2631 days | 3% |
| Florquique | 6/10 | 2659 days | 3% |
| Nicki Chow | 8/10 | 2659 days | 3% |
| Ceri | 8/10 | 2690 days | 3% |
| Jack Cangiano | 10/10 | 2782 days | 3% |
| Sophie Skinner | 9/10 | 2782 days | 3% |
| Trina Ludwig | 3/10 | 2965 days | 1% |
| Juliane | 5/10 | 2965 days | 2% |
| Nicolas | 10/10 | 2996 days | 3% |
| Michael Stützle | 10/10 | 2996 days | 3% |
| Roy Fieldhouse | 10/10 | 3013 days | 3% |
| Sampo Uravirta | 8/10 | 3048 days | 2% |
| Nora Tobies | 7/10 | 3091 days | 2% |
| Suzanne Halfpenny | 5/10 | 3145 days | 2% |
| Sylvie Meganck | 4/10 | 3360 days | 1% |
| Walter Neff | 8/10 | 3389 days | 2% |
| Sander Schouwenaar | 8/10 | 3458 days | 2% |
| Zoe Smith | 10/10 | 3462 days | 2% |
| Andrew Sampaklis | 10/10 | 3485 days | 2% |
| Annerieke | 6/10 | 3495 days | 1% |
| Fi Glasgow | 10/10 | 3515 days | 2% |
| Jennifer Ellis | 10/10 | 3644 days | 1% |
| alex beley | 10/10 | 3665 days | 1% |
| Kathy Hart | 10/10 | 3665 days | 1% |
| York Tüchelmann | 9/10 | 3666 days | 1% |
| Shaun Burns | 9/10 | 3671 days | 1% |
| Malou Wager | 8/10 | 3695 days | 1% |
| Averil Ford | 7/10 | 3726 days | 1% |
| Manfred | 10/10 | 3786 days | 1% |
| Gea | 9/10 | 3797 days | 1% |
| Sarah Gurney | 9/10 | 3825 days | 1% |
| Chris Read | 9/10 | 4036 days | 1% |
| Stephanie Poppe | 8/10 | 4066 days | 1% |
| Magnus Specht | 10/10 | 4073 days | 1% |
| Emma | 10/10 | 4092 days | 0% |
| Harald Mietz | 10/10 | 4092 days | 0% |
| Ulf Kanne | 6/10 | 4096 days | 0% |
| Rebecca Cooke | 10/10 | 4120 days | 0% |
| Nell Hearle | 9/10 | 4121 days | 0% |
| Franco Letanque | 10/10 | 4140 days | 0% |
| Lisa Quayle | 7/10 | 4169 days | 0% |
| Audrey Loiseau | 7/10 | 4187 days | 0% |
| Keir Thomas | 10/10 | 4212 days | 0% |
| Claudia | 10/10 | 4273 days | 0% |
| Andrew Kermode | 10/10 | 4335 days | 0% |
| Queenteen | 9/10 | 4396 days | 1% |
| susan berch | 10/10 | 4396 days | 1% |
| john scott | 10/10 | 4396 days | 1% |
| Jana Rutkowski | 10/10 | 4443 days | 1% |
| Anja Schade | 10/10 | 4457 days | 1% |
| Mike Gemmill | 9/10 | 4468 days | 1% |
| Ruud and Hanneke | 10/10 | 4469 days | 1% |
| Xavier | 8/10 | 4478 days | 0% |
| Andreas Jung | 8/10 | 4481 days | 0% |
| B D | 7/10 | 4485 days | 1% |
| FlyingKiwiGirl | 9/10 | 4485 days | 1% |
| Emmanuelle Brevier | 10/10 | 4505 days | 1% |
| Fabian Lee | 10/10 | 4515 days | 1% |
| Anke D. | 10/10 | 4516 days | 1% |
| Yvonne Horpershoeh | 9/10 | 4524 days | 1% |
| Ken S | 10/10 | 4547 days | 1% |
| Lennart Lump | 10/10 | 4547 days | 1% |
| philipp koenigs | 10/10 | 4547 days | 1% |
| Luca Duftet | 10/10 | 4547 days | 1% |
| yannick husemeyer | 10/10 | 4547 days | 1% |
| Tim J | 10/10 | 4547 days | 1% |
| Nicholas Ng | 10/10 | 4547 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4547 days | 1% |
| Sonja | 10/10 | 4547 days | 1% |
| Mel Wilkinson | 10/10 | 4608 days | 1% |
| Wouter Oudemans | 10/10 | 4608 days | 1% |
| Andrew Potratz | 10/10 | 4608 days | 1% |
| Matt Wilson | 10/10 | 4608 days | 1% |
| David Restell | 10/10 | 4669 days | 1% |
| Rebel Warren | 10/10 | 4669 days | 1% |
| Abby Smith | 10/10 | 4669 days | 1% |
| Chris Hare | 10/10 | 4669 days | 1% |
| peterpacks | 10/10 | 4730 days | 1% |
| danny waiton | 10/10 | 4761 days | 1% |
| Beth Scrivens | 10/10 | 4761 days | 1% |
| Destiny rabey | 10/10 | 4761 days | 1% |
| nina_zhang110 | 1/10 | 4791 days | 0% |
| Katey Justice | 9/10 | 4817 days | 1% |
| Karina Gratz | 10/10 | 4826 days | 1% |
| Anna Neuenfeldt | 10/10 | 4828 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4850 days | 1% |
| Yasmine Loupis | 10/10 | 4850 days | 1% |
| warwaste | 10/10 | 4850 days | 1% |
| steverogers | 10/10 | 4881 days | 1% |
| Stephanie Adams | 10/10 | 4881 days | 1% |
| the_beery | 10/10 | 4881 days | 1% |
| Lis Bon | 10/10 | 4881 days | 1% |
| Norm L | 10/10 | 4881 days | 1% |
| buzzer111 | 10/10 | 4881 days | 1% |
| Mathew Frost | 10/10 | 4881 days | 1% |
| rose smith | 10/10 | 4881 days | 1% |
| john cubitt | 10/10 | 4881 days | 1% |
| Ralf Schweizer | 10/10 | 4881 days | 1% |
| Karsten Meyer | 9/10 | 4927 days | 1% |
| Kathy_a | 10/10 | 4942 days | 1% |
| Charzotte | 10/10 | 4973 days | 1% |
| chtbfg | 10/10 | 4973 days | 1% |
| Chloé Kiers | 10/10 | 4973 days | 1% |
| Kefalove | 10/10 | 5003 days | 1% |
| Lindsay Berquist | 10/10 | 5126 days | 1% |
| maureenkarl | 10/10 | 5126 days | 1% |
| Mennovanwinden | 10/10 | 5126 days | 1% |
| karsten | 10/10 | 5126 days | 1% |
| Sarah_Line | 10/10 | 5156 days | 1% |
| d_shack | 10/10 | 5156 days | 1% |
| upanishads | 10/10 | 5156 days | 1% |
| roterjonas | 10/10 | 5156 days | 1% |
| bbennett | 10/10 | 5156 days | 1% |
| DonTinel | 10/10 | 5156 days | 1% |
| AllBlacksBabe | 10/10 | 5156 days | 1% |
| marketladyfolk | 10/10 | 5187 days | 1% |
| Team_Tiddo | 10/10 | 5187 days | 1% |
| gusti | 10/10 | 5187 days | 1% |
| Romany_Rambler | 10/10 | 5187 days | 1% |
| carolanz | 10/10 | 5187 days | 1% |
| herman_kraut | 10/10 | 5187 days | 1% |
| HandN | 9/10 | 5187 days | 1% |
| bazzaatseaside | 10/10 | 5187 days | 1% |
| PhilipShear | 10/10 | 5187 days | 1% |
| robaccia | 10/10 | 5187 days | 1% |
| hugo941 | 10/10 | 5216 days | 1% |
| Ivo | 10/10 | 5216 days | 1% |
| GURDISH | 10/10 | 5216 days | 1% |
| Ebbi | 10/10 | 5216 days | 1% |
| judyles | 10/10 | 5216 days | 1% |
| Guitarhat | 10/10 | 5216 days | 1% |
| Andreu | 10/10 | 5216 days | 1% |
| Bigbird460 | 10/10 | 5247 days | 1% |
| plumberjim1 | 10/10 | 5247 days | 1% |
| Urs Schoenenberger | 10/10 | 5247 days | 1% |
| MichaelaK | 10/10 | 5247 days | 1% |
| Anna Bret | 10/10 | 5287 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.12% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 90 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 79 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 76 | -1.07% |
| 77 | -1.09% |
| 78 | -1.10% |
| 79 | -1.12% |
| 80 | -1.13% |
| 81 | -1.14% |
| 82 | -1.16% |
| … | … |
Balancing Adjustment
1.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.