Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
161 Valid Reviews
The Hillview Camping Stay experience has a total of 168 reviews. There are 161 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 161 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 111 |
|
69% |
| 9/10 | 18 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.75% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.75% and is based on 161 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 161 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.26%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sheryl | 10/10 | 49 days | 100% |
| Cora | 10/10 | 138 days | 99% |
| Silvia & Arjen | 10/10 | 138 days | 99% |
| Dina | 10/10 | 534 days | 84% |
| Roo | 3/10 | 595 days | 44% |
| Jennifer Sergeant | 4/10 | 900 days | 35% |
| Pru | 10/10 | 931 days | 51% |
| Bob | 4/10 | 1175 days | 19% |
| Sas | 3/10 | 1206 days | 15% |
| V L Nelson | 9/10 | 1233 days | 25% |
| Lulu | 10/10 | 1234 days | 25% |
| Russell | 9/10 | 1265 days | 23% |
| THE JAFFA ...( DARRYL) | 9/10 | 1296 days | 21% |
| Mariel | 10/10 | 1326 days | 19% |
| Denise | 7/10 | 1905 days | 4% |
| Dr.A | 2/10 | 1936 days | 2% |
| Cait Turner | 7/10 | 1994 days | 4% |
| Gesa | 9/10 | 1995 days | 5% |
| Izzy | 10/10 | 2026 days | 5% |
| Rich | 10/10 | 2026 days | 5% |
| Jim Henderson | 7/10 | 2087 days | 4% |
| William | 10/10 | 2148 days | 4% |
| Charli | 10/10 | 2179 days | 4% |
| Aisling | 2/10 | 2667 days | 2% |
| Eva & Florian | 10/10 | 2667 days | 3% |
| Florquique | 6/10 | 2695 days | 3% |
| Nicki Chow | 8/10 | 2695 days | 3% |
| Ceri | 8/10 | 2726 days | 3% |
| Jack Cangiano | 10/10 | 2818 days | 3% |
| Sophie Skinner | 9/10 | 2818 days | 3% |
| Trina Ludwig | 3/10 | 3001 days | 1% |
| Juliane | 5/10 | 3001 days | 2% |
| Nicolas | 10/10 | 3032 days | 3% |
| Michael Stützle | 10/10 | 3032 days | 3% |
| Roy Fieldhouse | 10/10 | 3049 days | 3% |
| Sampo Uravirta | 8/10 | 3084 days | 2% |
| Nora Tobies | 7/10 | 3127 days | 2% |
| Suzanne Halfpenny | 5/10 | 3181 days | 2% |
| Sylvie Meganck | 4/10 | 3396 days | 1% |
| Walter Neff | 8/10 | 3424 days | 2% |
| Sander Schouwenaar | 8/10 | 3494 days | 2% |
| Zoe Smith | 10/10 | 3498 days | 2% |
| Andrew Sampaklis | 10/10 | 3521 days | 2% |
| Annerieke | 6/10 | 3531 days | 1% |
| Fi Glasgow | 10/10 | 3551 days | 2% |
| Jennifer Ellis | 10/10 | 3680 days | 1% |
| alex beley | 10/10 | 3700 days | 1% |
| Kathy Hart | 10/10 | 3700 days | 1% |
| York Tüchelmann | 9/10 | 3702 days | 1% |
| Shaun Burns | 9/10 | 3707 days | 1% |
| Malou Wager | 8/10 | 3730 days | 1% |
| Averil Ford | 7/10 | 3762 days | 1% |
| Manfred | 10/10 | 3821 days | 1% |
| Gea | 9/10 | 3833 days | 1% |
| Sarah Gurney | 9/10 | 3861 days | 1% |
| Chris Read | 9/10 | 4072 days | 1% |
| Stephanie Poppe | 8/10 | 4102 days | 1% |
| Magnus Specht | 10/10 | 4109 days | 1% |
| Emma | 10/10 | 4127 days | 0% |
| Harald Mietz | 10/10 | 4127 days | 0% |
| Ulf Kanne | 6/10 | 4132 days | 0% |
| Rebecca Cooke | 10/10 | 4155 days | 0% |
| Nell Hearle | 9/10 | 4157 days | 0% |
| Franco Letanque | 10/10 | 4176 days | 0% |
| Lisa Quayle | 7/10 | 4205 days | 0% |
| Audrey Loiseau | 7/10 | 4223 days | 0% |
| Keir Thomas | 10/10 | 4247 days | 0% |
| Claudia | 10/10 | 4308 days | 0% |
| Andrew Kermode | 10/10 | 4371 days | 0% |
| Queenteen | 9/10 | 4432 days | 1% |
| susan berch | 10/10 | 4432 days | 1% |
| john scott | 10/10 | 4432 days | 1% |
| Jana Rutkowski | 10/10 | 4479 days | 1% |
| Anja Schade | 10/10 | 4493 days | 1% |
| Mike Gemmill | 9/10 | 4504 days | 1% |
| Ruud and Hanneke | 10/10 | 4505 days | 1% |
| Xavier | 8/10 | 4514 days | 1% |
| Andreas Jung | 8/10 | 4517 days | 1% |
| B D | 7/10 | 4521 days | 1% |
| FlyingKiwiGirl | 9/10 | 4521 days | 1% |
| Emmanuelle Brevier | 10/10 | 4541 days | 1% |
| Fabian Lee | 10/10 | 4551 days | 1% |
| Anke D. | 10/10 | 4552 days | 1% |
| Yvonne Horpershoeh | 9/10 | 4560 days | 1% |
| Ken S | 10/10 | 4583 days | 1% |
| Lennart Lump | 10/10 | 4583 days | 1% |
| philipp koenigs | 10/10 | 4583 days | 1% |
| Luca Duftet | 10/10 | 4583 days | 1% |
| yannick husemeyer | 10/10 | 4583 days | 1% |
| Tim J | 10/10 | 4583 days | 1% |
| Nicholas Ng | 10/10 | 4583 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4583 days | 1% |
| Sonja | 10/10 | 4583 days | 1% |
| Mel Wilkinson | 10/10 | 4644 days | 1% |
| Wouter Oudemans | 10/10 | 4644 days | 1% |
| Andrew Potratz | 10/10 | 4644 days | 1% |
| Matt Wilson | 10/10 | 4644 days | 1% |
| David Restell | 10/10 | 4705 days | 1% |
| Rebel Warren | 10/10 | 4705 days | 1% |
| Abby Smith | 10/10 | 4705 days | 1% |
| Chris Hare | 10/10 | 4705 days | 1% |
| peterpacks | 10/10 | 4766 days | 1% |
| danny waiton | 10/10 | 4797 days | 1% |
| Beth Scrivens | 10/10 | 4797 days | 1% |
| Destiny rabey | 10/10 | 4797 days | 1% |
| nina_zhang110 | 1/10 | 4827 days | 0% |
| Katey Justice | 9/10 | 4853 days | 1% |
| Karina Gratz | 10/10 | 4862 days | 1% |
| Anna Neuenfeldt | 10/10 | 4864 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4886 days | 1% |
| Yasmine Loupis | 10/10 | 4886 days | 1% |
| warwaste | 10/10 | 4886 days | 1% |
| steverogers | 10/10 | 4917 days | 1% |
| Stephanie Adams | 10/10 | 4917 days | 1% |
| the_beery | 10/10 | 4917 days | 1% |
| Lis Bon | 10/10 | 4917 days | 1% |
| Norm L | 10/10 | 4917 days | 1% |
| buzzer111 | 10/10 | 4917 days | 1% |
| Mathew Frost | 10/10 | 4917 days | 1% |
| rose smith | 10/10 | 4917 days | 1% |
| john cubitt | 10/10 | 4917 days | 1% |
| Ralf Schweizer | 10/10 | 4917 days | 1% |
| Karsten Meyer | 9/10 | 4963 days | 1% |
| Kathy_a | 10/10 | 4978 days | 1% |
| Charzotte | 10/10 | 5009 days | 1% |
| chtbfg | 10/10 | 5009 days | 1% |
| Chloé Kiers | 10/10 | 5009 days | 1% |
| Kefalove | 10/10 | 5039 days | 1% |
| Lindsay Berquist | 10/10 | 5162 days | 1% |
| maureenkarl | 10/10 | 5162 days | 1% |
| Mennovanwinden | 10/10 | 5162 days | 1% |
| karsten | 10/10 | 5162 days | 1% |
| Sarah_Line | 10/10 | 5192 days | 1% |
| d_shack | 10/10 | 5192 days | 1% |
| upanishads | 10/10 | 5192 days | 1% |
| roterjonas | 10/10 | 5192 days | 1% |
| bbennett | 10/10 | 5192 days | 1% |
| DonTinel | 10/10 | 5192 days | 1% |
| AllBlacksBabe | 10/10 | 5192 days | 1% |
| marketladyfolk | 10/10 | 5223 days | 1% |
| Team_Tiddo | 10/10 | 5223 days | 1% |
| gusti | 10/10 | 5223 days | 1% |
| Romany_Rambler | 10/10 | 5223 days | 1% |
| carolanz | 10/10 | 5223 days | 1% |
| herman_kraut | 10/10 | 5223 days | 1% |
| HandN | 9/10 | 5223 days | 1% |
| bazzaatseaside | 10/10 | 5223 days | 1% |
| PhilipShear | 10/10 | 5223 days | 1% |
| robaccia | 10/10 | 5223 days | 1% |
| hugo941 | 10/10 | 5252 days | 1% |
| Ivo | 10/10 | 5252 days | 1% |
| GURDISH | 10/10 | 5252 days | 1% |
| Ebbi | 10/10 | 5252 days | 1% |
| judyles | 10/10 | 5252 days | 1% |
| Guitarhat | 10/10 | 5252 days | 1% |
| Andreu | 10/10 | 5252 days | 1% |
| Bigbird460 | 10/10 | 5283 days | 1% |
| plumberjim1 | 10/10 | 5283 days | 1% |
| Urs Schoenenberger | 10/10 | 5283 days | 1% |
| MichaelaK | 10/10 | 5283 days | 1% |
| Anna Bret | 10/10 | 5323 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.32% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 118 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 30 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 27 | -0.29% |
| 28 | -0.30% |
| 29 | -0.31% |
| 30 | -0.32% |
| 31 | -0.34% |
| 32 | -0.35% |
| 33 | -0.36% |
| … | … |
Balancing Adjustment
1.30% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.