Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
161 Valid Reviews
The Hillview Camping Stay experience has a total of 168 reviews. There are 161 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 161 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 111 |
|
69% |
| 9/10 | 18 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.75% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.75% and is based on 161 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 161 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.06%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sheryl | 10/10 | 151 days | 100% |
| Cora | 10/10 | 240 days | 98% |
| Silvia & Arjen | 10/10 | 240 days | 98% |
| Dina | 10/10 | 636 days | 78% |
| Roo | 3/10 | 697 days | 40% |
| Jennifer Sergeant | 4/10 | 1002 days | 29% |
| Pru | 10/10 | 1033 days | 41% |
| Bob | 4/10 | 1277 days | 15% |
| Sas | 3/10 | 1308 days | 11% |
| V L Nelson | 9/10 | 1336 days | 19% |
| Lulu | 10/10 | 1336 days | 19% |
| Russell | 9/10 | 1367 days | 17% |
| THE JAFFA ...( DARRYL) | 9/10 | 1398 days | 15% |
| Mariel | 10/10 | 1428 days | 14% |
| Denise | 7/10 | 2007 days | 4% |
| Dr.A | 2/10 | 2038 days | 2% |
| Cait Turner | 7/10 | 2097 days | 4% |
| Gesa | 9/10 | 2097 days | 4% |
| Izzy | 10/10 | 2128 days | 4% |
| Rich | 10/10 | 2128 days | 4% |
| Jim Henderson | 7/10 | 2189 days | 4% |
| William | 10/10 | 2250 days | 4% |
| Charli | 10/10 | 2281 days | 4% |
| Aisling | 2/10 | 2769 days | 1% |
| Eva & Florian | 10/10 | 2769 days | 3% |
| Florquique | 6/10 | 2797 days | 3% |
| Nicki Chow | 8/10 | 2797 days | 3% |
| Ceri | 8/10 | 2828 days | 3% |
| Jack Cangiano | 10/10 | 2920 days | 3% |
| Sophie Skinner | 9/10 | 2920 days | 3% |
| Trina Ludwig | 3/10 | 3103 days | 1% |
| Juliane | 5/10 | 3103 days | 2% |
| Nicolas | 10/10 | 3134 days | 2% |
| Michael Stützle | 10/10 | 3134 days | 2% |
| Roy Fieldhouse | 10/10 | 3151 days | 2% |
| Sampo Uravirta | 8/10 | 3186 days | 2% |
| Nora Tobies | 7/10 | 3229 days | 2% |
| Suzanne Halfpenny | 5/10 | 3283 days | 2% |
| Sylvie Meganck | 4/10 | 3498 days | 1% |
| Walter Neff | 8/10 | 3527 days | 2% |
| Sander Schouwenaar | 8/10 | 3596 days | 1% |
| Zoe Smith | 10/10 | 3600 days | 1% |
| Andrew Sampaklis | 10/10 | 3623 days | 1% |
| Annerieke | 6/10 | 3633 days | 1% |
| Fi Glasgow | 10/10 | 3653 days | 1% |
| Jennifer Ellis | 10/10 | 3782 days | 1% |
| alex beley | 10/10 | 3803 days | 1% |
| Kathy Hart | 10/10 | 3803 days | 1% |
| York Tüchelmann | 9/10 | 3804 days | 1% |
| Shaun Burns | 9/10 | 3809 days | 1% |
| Malou Wager | 8/10 | 3833 days | 1% |
| Averil Ford | 7/10 | 3864 days | 1% |
| Manfred | 10/10 | 3924 days | 1% |
| Gea | 9/10 | 3935 days | 1% |
| Sarah Gurney | 9/10 | 3963 days | 1% |
| Chris Read | 9/10 | 4174 days | 0% |
| Stephanie Poppe | 8/10 | 4204 days | 0% |
| Magnus Specht | 10/10 | 4211 days | 0% |
| Emma | 10/10 | 4230 days | 0% |
| Harald Mietz | 10/10 | 4230 days | 0% |
| Ulf Kanne | 6/10 | 4234 days | 0% |
| Rebecca Cooke | 10/10 | 4258 days | 0% |
| Nell Hearle | 9/10 | 4259 days | 0% |
| Franco Letanque | 10/10 | 4278 days | 0% |
| Lisa Quayle | 7/10 | 4307 days | 0% |
| Audrey Loiseau | 7/10 | 4325 days | 0% |
| Keir Thomas | 10/10 | 4350 days | 0% |
| Claudia | 10/10 | 4411 days | 1% |
| Andrew Kermode | 10/10 | 4473 days | 1% |
| Queenteen | 9/10 | 4534 days | 1% |
| susan berch | 10/10 | 4534 days | 1% |
| john scott | 10/10 | 4534 days | 1% |
| Jana Rutkowski | 10/10 | 4581 days | 1% |
| Anja Schade | 10/10 | 4595 days | 1% |
| Mike Gemmill | 9/10 | 4606 days | 1% |
| Ruud and Hanneke | 10/10 | 4607 days | 1% |
| Xavier | 8/10 | 4616 days | 1% |
| Andreas Jung | 8/10 | 4619 days | 1% |
| B D | 7/10 | 4623 days | 1% |
| FlyingKiwiGirl | 9/10 | 4623 days | 1% |
| Emmanuelle Brevier | 10/10 | 4643 days | 1% |
| Fabian Lee | 10/10 | 4653 days | 1% |
| Anke D. | 10/10 | 4654 days | 1% |
| Yvonne Horpershoeh | 9/10 | 4662 days | 1% |
| Ken S | 10/10 | 4685 days | 1% |
| Lennart Lump | 10/10 | 4685 days | 1% |
| philipp koenigs | 10/10 | 4685 days | 1% |
| Luca Duftet | 10/10 | 4685 days | 1% |
| yannick husemeyer | 10/10 | 4685 days | 1% |
| Tim J | 10/10 | 4685 days | 1% |
| Nicholas Ng | 10/10 | 4685 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4685 days | 1% |
| Sonja | 10/10 | 4685 days | 1% |
| Mel Wilkinson | 10/10 | 4746 days | 1% |
| Wouter Oudemans | 10/10 | 4746 days | 1% |
| Andrew Potratz | 10/10 | 4746 days | 1% |
| Matt Wilson | 10/10 | 4746 days | 1% |
| David Restell | 10/10 | 4807 days | 1% |
| Rebel Warren | 10/10 | 4807 days | 1% |
| Abby Smith | 10/10 | 4807 days | 1% |
| Chris Hare | 10/10 | 4807 days | 1% |
| peterpacks | 10/10 | 4868 days | 1% |
| danny waiton | 10/10 | 4899 days | 1% |
| Beth Scrivens | 10/10 | 4899 days | 1% |
| Destiny rabey | 10/10 | 4899 days | 1% |
| nina_zhang110 | 1/10 | 4929 days | 0% |
| Katey Justice | 9/10 | 4955 days | 1% |
| Karina Gratz | 10/10 | 4964 days | 1% |
| Anna Neuenfeldt | 10/10 | 4966 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4988 days | 1% |
| Yasmine Loupis | 10/10 | 4988 days | 1% |
| warwaste | 10/10 | 4988 days | 1% |
| steverogers | 10/10 | 5019 days | 1% |
| Stephanie Adams | 10/10 | 5019 days | 1% |
| the_beery | 10/10 | 5019 days | 1% |
| Lis Bon | 10/10 | 5019 days | 1% |
| Norm L | 10/10 | 5019 days | 1% |
| buzzer111 | 10/10 | 5019 days | 1% |
| Mathew Frost | 10/10 | 5019 days | 1% |
| rose smith | 10/10 | 5019 days | 1% |
| john cubitt | 10/10 | 5019 days | 1% |
| Ralf Schweizer | 10/10 | 5019 days | 1% |
| Karsten Meyer | 9/10 | 5065 days | 1% |
| Kathy_a | 10/10 | 5080 days | 1% |
| Charzotte | 10/10 | 5111 days | 1% |
| chtbfg | 10/10 | 5111 days | 1% |
| Chloé Kiers | 10/10 | 5111 days | 1% |
| Kefalove | 10/10 | 5141 days | 1% |
| Lindsay Berquist | 10/10 | 5264 days | 1% |
| maureenkarl | 10/10 | 5264 days | 1% |
| Mennovanwinden | 10/10 | 5264 days | 1% |
| karsten | 10/10 | 5264 days | 1% |
| Sarah_Line | 10/10 | 5294 days | 1% |
| d_shack | 10/10 | 5294 days | 1% |
| upanishads | 10/10 | 5294 days | 1% |
| roterjonas | 10/10 | 5294 days | 1% |
| bbennett | 10/10 | 5294 days | 1% |
| DonTinel | 10/10 | 5294 days | 1% |
| AllBlacksBabe | 10/10 | 5294 days | 1% |
| marketladyfolk | 10/10 | 5325 days | 1% |
| Team_Tiddo | 10/10 | 5325 days | 1% |
| gusti | 10/10 | 5325 days | 1% |
| Romany_Rambler | 10/10 | 5325 days | 1% |
| carolanz | 10/10 | 5325 days | 1% |
| herman_kraut | 10/10 | 5325 days | 1% |
| HandN | 9/10 | 5325 days | 1% |
| bazzaatseaside | 10/10 | 5325 days | 1% |
| PhilipShear | 10/10 | 5325 days | 1% |
| robaccia | 10/10 | 5325 days | 1% |
| hugo941 | 10/10 | 5354 days | 1% |
| Ivo | 10/10 | 5354 days | 1% |
| GURDISH | 10/10 | 5354 days | 1% |
| Ebbi | 10/10 | 5354 days | 1% |
| judyles | 10/10 | 5354 days | 1% |
| Guitarhat | 10/10 | 5354 days | 1% |
| Andreu | 10/10 | 5354 days | 1% |
| Bigbird460 | 10/10 | 5385 days | 1% |
| plumberjim1 | 10/10 | 5385 days | 1% |
| Urs Schoenenberger | 10/10 | 5385 days | 1% |
| MichaelaK | 10/10 | 5385 days | 1% |
| Anna Bret | 10/10 | 5425 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.13% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 68 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 132 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 129 | -2.08% |
| 130 | -2.10% |
| 131 | -2.12% |
| 132 | -2.13% |
| 133 | -2.15% |
| 134 | -2.16% |
| 135 | -2.18% |
| … | … |
Balancing Adjustment
1.47% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.