Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
161 Valid Reviews
The Hillview Camping Stay experience has a total of 168 reviews. There are 161 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 161 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 111 |
|
69% |
| 9/10 | 18 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.75% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.75% and is based on 161 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 161 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.90%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sheryl | 10/10 | 131 days | 100% |
| Cora | 10/10 | 220 days | 98% |
| Silvia & Arjen | 10/10 | 220 days | 98% |
| Dina | 10/10 | 616 days | 79% |
| Roo | 3/10 | 677 days | 41% |
| Jennifer Sergeant | 4/10 | 982 days | 30% |
| Pru | 10/10 | 1013 days | 43% |
| Bob | 4/10 | 1257 days | 15% |
| Sas | 3/10 | 1288 days | 12% |
| V L Nelson | 9/10 | 1316 days | 20% |
| Lulu | 10/10 | 1316 days | 20% |
| Russell | 9/10 | 1347 days | 18% |
| THE JAFFA ...( DARRYL) | 9/10 | 1378 days | 16% |
| Mariel | 10/10 | 1408 days | 15% |
| Denise | 7/10 | 1987 days | 4% |
| Dr.A | 2/10 | 2018 days | 2% |
| Cait Turner | 7/10 | 2077 days | 4% |
| Gesa | 9/10 | 2077 days | 4% |
| Izzy | 10/10 | 2108 days | 4% |
| Rich | 10/10 | 2108 days | 4% |
| Jim Henderson | 7/10 | 2169 days | 4% |
| William | 10/10 | 2230 days | 4% |
| Charli | 10/10 | 2261 days | 4% |
| Aisling | 2/10 | 2749 days | 1% |
| Eva & Florian | 10/10 | 2749 days | 3% |
| Florquique | 6/10 | 2777 days | 3% |
| Nicki Chow | 8/10 | 2777 days | 3% |
| Ceri | 8/10 | 2808 days | 3% |
| Jack Cangiano | 10/10 | 2900 days | 3% |
| Sophie Skinner | 9/10 | 2900 days | 3% |
| Trina Ludwig | 3/10 | 3083 days | 1% |
| Juliane | 5/10 | 3083 days | 2% |
| Nicolas | 10/10 | 3114 days | 2% |
| Michael Stützle | 10/10 | 3114 days | 2% |
| Roy Fieldhouse | 10/10 | 3131 days | 2% |
| Sampo Uravirta | 8/10 | 3166 days | 2% |
| Nora Tobies | 7/10 | 3209 days | 2% |
| Suzanne Halfpenny | 5/10 | 3263 days | 2% |
| Sylvie Meganck | 4/10 | 3478 days | 1% |
| Walter Neff | 8/10 | 3507 days | 2% |
| Sander Schouwenaar | 8/10 | 3576 days | 1% |
| Zoe Smith | 10/10 | 3580 days | 1% |
| Andrew Sampaklis | 10/10 | 3603 days | 1% |
| Annerieke | 6/10 | 3613 days | 1% |
| Fi Glasgow | 10/10 | 3633 days | 1% |
| Jennifer Ellis | 10/10 | 3762 days | 1% |
| alex beley | 10/10 | 3783 days | 1% |
| Kathy Hart | 10/10 | 3783 days | 1% |
| York Tüchelmann | 9/10 | 3784 days | 1% |
| Shaun Burns | 9/10 | 3789 days | 1% |
| Malou Wager | 8/10 | 3813 days | 1% |
| Averil Ford | 7/10 | 3844 days | 1% |
| Manfred | 10/10 | 3904 days | 1% |
| Gea | 9/10 | 3915 days | 1% |
| Sarah Gurney | 9/10 | 3943 days | 1% |
| Chris Read | 9/10 | 4154 days | 0% |
| Stephanie Poppe | 8/10 | 4184 days | 0% |
| Magnus Specht | 10/10 | 4191 days | 0% |
| Emma | 10/10 | 4210 days | 0% |
| Harald Mietz | 10/10 | 4210 days | 0% |
| Ulf Kanne | 6/10 | 4214 days | 0% |
| Rebecca Cooke | 10/10 | 4238 days | 0% |
| Nell Hearle | 9/10 | 4239 days | 0% |
| Franco Letanque | 10/10 | 4258 days | 0% |
| Lisa Quayle | 7/10 | 4287 days | 0% |
| Audrey Loiseau | 7/10 | 4305 days | 0% |
| Keir Thomas | 10/10 | 4330 days | 0% |
| Claudia | 10/10 | 4391 days | 1% |
| Andrew Kermode | 10/10 | 4453 days | 1% |
| Queenteen | 9/10 | 4514 days | 1% |
| susan berch | 10/10 | 4514 days | 1% |
| john scott | 10/10 | 4514 days | 1% |
| Jana Rutkowski | 10/10 | 4561 days | 1% |
| Anja Schade | 10/10 | 4575 days | 1% |
| Mike Gemmill | 9/10 | 4586 days | 1% |
| Ruud and Hanneke | 10/10 | 4587 days | 1% |
| Xavier | 8/10 | 4596 days | 0% |
| Andreas Jung | 8/10 | 4599 days | 0% |
| B D | 7/10 | 4603 days | 1% |
| FlyingKiwiGirl | 9/10 | 4603 days | 1% |
| Emmanuelle Brevier | 10/10 | 4623 days | 1% |
| Fabian Lee | 10/10 | 4633 days | 1% |
| Anke D. | 10/10 | 4634 days | 1% |
| Yvonne Horpershoeh | 9/10 | 4642 days | 1% |
| Ken S | 10/10 | 4665 days | 1% |
| Lennart Lump | 10/10 | 4665 days | 1% |
| philipp koenigs | 10/10 | 4665 days | 1% |
| Luca Duftet | 10/10 | 4665 days | 1% |
| yannick husemeyer | 10/10 | 4665 days | 1% |
| Tim J | 10/10 | 4665 days | 1% |
| Nicholas Ng | 10/10 | 4665 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4665 days | 1% |
| Sonja | 10/10 | 4665 days | 1% |
| Mel Wilkinson | 10/10 | 4726 days | 1% |
| Wouter Oudemans | 10/10 | 4726 days | 1% |
| Andrew Potratz | 10/10 | 4726 days | 1% |
| Matt Wilson | 10/10 | 4726 days | 1% |
| David Restell | 10/10 | 4787 days | 1% |
| Rebel Warren | 10/10 | 4787 days | 1% |
| Abby Smith | 10/10 | 4787 days | 1% |
| Chris Hare | 10/10 | 4787 days | 1% |
| peterpacks | 10/10 | 4848 days | 1% |
| danny waiton | 10/10 | 4879 days | 1% |
| Beth Scrivens | 10/10 | 4879 days | 1% |
| Destiny rabey | 10/10 | 4879 days | 1% |
| nina_zhang110 | 1/10 | 4909 days | 0% |
| Katey Justice | 9/10 | 4935 days | 1% |
| Karina Gratz | 10/10 | 4944 days | 1% |
| Anna Neuenfeldt | 10/10 | 4946 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4968 days | 1% |
| Yasmine Loupis | 10/10 | 4968 days | 1% |
| warwaste | 10/10 | 4968 days | 1% |
| steverogers | 10/10 | 4999 days | 1% |
| Stephanie Adams | 10/10 | 4999 days | 1% |
| the_beery | 10/10 | 4999 days | 1% |
| Lis Bon | 10/10 | 4999 days | 1% |
| Norm L | 10/10 | 4999 days | 1% |
| buzzer111 | 10/10 | 4999 days | 1% |
| Mathew Frost | 10/10 | 4999 days | 1% |
| rose smith | 10/10 | 4999 days | 1% |
| john cubitt | 10/10 | 4999 days | 1% |
| Ralf Schweizer | 10/10 | 4999 days | 1% |
| Karsten Meyer | 9/10 | 5045 days | 1% |
| Kathy_a | 10/10 | 5060 days | 1% |
| Charzotte | 10/10 | 5091 days | 1% |
| chtbfg | 10/10 | 5091 days | 1% |
| Chloé Kiers | 10/10 | 5091 days | 1% |
| Kefalove | 10/10 | 5121 days | 1% |
| Lindsay Berquist | 10/10 | 5244 days | 1% |
| maureenkarl | 10/10 | 5244 days | 1% |
| Mennovanwinden | 10/10 | 5244 days | 1% |
| karsten | 10/10 | 5244 days | 1% |
| Sarah_Line | 10/10 | 5274 days | 1% |
| d_shack | 10/10 | 5274 days | 1% |
| upanishads | 10/10 | 5274 days | 1% |
| roterjonas | 10/10 | 5274 days | 1% |
| bbennett | 10/10 | 5274 days | 1% |
| DonTinel | 10/10 | 5274 days | 1% |
| AllBlacksBabe | 10/10 | 5274 days | 1% |
| marketladyfolk | 10/10 | 5305 days | 1% |
| Team_Tiddo | 10/10 | 5305 days | 1% |
| gusti | 10/10 | 5305 days | 1% |
| Romany_Rambler | 10/10 | 5305 days | 1% |
| carolanz | 10/10 | 5305 days | 1% |
| herman_kraut | 10/10 | 5305 days | 1% |
| HandN | 9/10 | 5305 days | 1% |
| bazzaatseaside | 10/10 | 5305 days | 1% |
| PhilipShear | 10/10 | 5305 days | 1% |
| robaccia | 10/10 | 5305 days | 1% |
| hugo941 | 10/10 | 5334 days | 1% |
| Ivo | 10/10 | 5334 days | 1% |
| GURDISH | 10/10 | 5334 days | 1% |
| Ebbi | 10/10 | 5334 days | 1% |
| judyles | 10/10 | 5334 days | 1% |
| Guitarhat | 10/10 | 5334 days | 1% |
| Andreu | 10/10 | 5334 days | 1% |
| Bigbird460 | 10/10 | 5365 days | 1% |
| plumberjim1 | 10/10 | 5365 days | 1% |
| Urs Schoenenberger | 10/10 | 5365 days | 1% |
| MichaelaK | 10/10 | 5365 days | 1% |
| Anna Bret | 10/10 | 5405 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.56% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 85 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 112 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 109 | -1.52% |
| 110 | -1.53% |
| 111 | -1.55% |
| 112 | -1.56% |
| 113 | -1.57% |
| 114 | -1.59% |
| 115 | -1.60% |
| … | … |
Balancing Adjustment
1.40% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.