Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
157 Valid Reviews
The Hillview Camping Stay experience has a total of 165 reviews. There are 157 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 157 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 108 |
|
69% |
| 9/10 | 17 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.57% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.57% and is based on 157 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 157 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.40%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dina | 10/10 | 375 days | 100% |
| Roo | 3/10 | 436 days | 53% |
| Jennifer Sergeant | 4/10 | 741 days | 49% |
| Pru | 10/10 | 772 days | 72% |
| Bob | 4/10 | 1016 days | 30% |
| Sas | 3/10 | 1047 days | 23% |
| V L Nelson | 9/10 | 1074 days | 40% |
| Lulu | 10/10 | 1075 days | 40% |
| Russell | 9/10 | 1106 days | 37% |
| THE JAFFA ...( DARRYL) | 9/10 | 1137 days | 34% |
| Mariel | 10/10 | 1167 days | 32% |
| Denise | 7/10 | 1746 days | 5% |
| Dr.A | 2/10 | 1777 days | 3% |
| Cait Turner | 7/10 | 1835 days | 5% |
| Izzy | 10/10 | 1867 days | 5% |
| Rich | 10/10 | 1867 days | 5% |
| Jim Henderson | 7/10 | 1928 days | 5% |
| William | 10/10 | 1989 days | 5% |
| Charli | 10/10 | 2020 days | 5% |
| Aisling | 2/10 | 2508 days | 2% |
| Eva & Florian | 10/10 | 2508 days | 4% |
| Florquique | 6/10 | 2536 days | 3% |
| Nicki Chow | 8/10 | 2536 days | 4% |
| Ceri | 8/10 | 2567 days | 4% |
| Jack Cangiano | 10/10 | 2659 days | 4% |
| Sophie Skinner | 9/10 | 2659 days | 4% |
| Trina Ludwig | 3/10 | 2842 days | 2% |
| Juliane | 5/10 | 2842 days | 2% |
| Nicolas | 10/10 | 2873 days | 3% |
| Michael Stützle | 10/10 | 2873 days | 3% |
| Roy Fieldhouse | 10/10 | 2890 days | 3% |
| Sampo Uravirta | 8/10 | 2925 days | 3% |
| Nora Tobies | 7/10 | 2968 days | 3% |
| Suzanne Halfpenny | 5/10 | 3022 days | 2% |
| Sylvie Meganck | 4/10 | 3237 days | 2% |
| Walter Neff | 8/10 | 3265 days | 2% |
| Sander Schouwenaar | 8/10 | 3335 days | 2% |
| Zoe Smith | 10/10 | 3339 days | 2% |
| Andrew Sampaklis | 10/10 | 3362 days | 2% |
| Annerieke | 6/10 | 3372 days | 2% |
| Fi Glasgow | 10/10 | 3392 days | 2% |
| Jennifer Ellis | 10/10 | 3521 days | 2% |
| alex beley | 10/10 | 3541 days | 2% |
| Kathy Hart | 10/10 | 3541 days | 2% |
| York Tüchelmann | 9/10 | 3543 days | 2% |
| Shaun Burns | 9/10 | 3548 days | 2% |
| Malou Wager | 8/10 | 3571 days | 2% |
| Averil Ford | 7/10 | 3603 days | 2% |
| Manfred | 10/10 | 3662 days | 1% |
| Gea | 9/10 | 3674 days | 1% |
| Sarah Gurney | 9/10 | 3702 days | 1% |
| Chris Read | 9/10 | 3913 days | 1% |
| Stephanie Poppe | 8/10 | 3943 days | 1% |
| Magnus Specht | 10/10 | 3950 days | 1% |
| Emma | 10/10 | 3968 days | 1% |
| Harald Mietz | 10/10 | 3968 days | 1% |
| Ulf Kanne | 6/10 | 3973 days | 1% |
| Rebecca Cooke | 10/10 | 3996 days | 1% |
| Nell Hearle | 9/10 | 3998 days | 1% |
| Franco Letanque | 10/10 | 4017 days | 1% |
| Lisa Quayle | 7/10 | 4046 days | 1% |
| Audrey Loiseau | 7/10 | 4064 days | 0% |
| Keir Thomas | 10/10 | 4088 days | 1% |
| Claudia | 10/10 | 4149 days | 0% |
| Andrew Kermode | 10/10 | 4212 days | 0% |
| Queenteen | 9/10 | 4273 days | 0% |
| susan berch | 10/10 | 4273 days | 0% |
| john scott | 10/10 | 4273 days | 0% |
| Jana Rutkowski | 10/10 | 4320 days | 0% |
| Anja Schade | 10/10 | 4334 days | 0% |
| Mike Gemmill | 9/10 | 4345 days | 0% |
| Ruud and Hanneke | 10/10 | 4346 days | 0% |
| Xavier | 8/10 | 4355 days | 0% |
| Andreas Jung | 8/10 | 4358 days | 0% |
| B D | 7/10 | 4362 days | 0% |
| FlyingKiwiGirl | 9/10 | 4362 days | 0% |
| Emmanuelle Brevier | 10/10 | 4382 days | 1% |
| Fabian Lee | 10/10 | 4392 days | 1% |
| Anke D. | 10/10 | 4393 days | 1% |
| Yvonne Horpershoeh | 9/10 | 4401 days | 1% |
| Ken S | 10/10 | 4424 days | 1% |
| Lennart Lump | 10/10 | 4424 days | 1% |
| philipp koenigs | 10/10 | 4424 days | 1% |
| Luca Duftet | 10/10 | 4424 days | 1% |
| yannick husemeyer | 10/10 | 4424 days | 1% |
| Tim J | 10/10 | 4424 days | 1% |
| Nicholas Ng | 10/10 | 4424 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4424 days | 1% |
| Sonja | 10/10 | 4424 days | 1% |
| Mel Wilkinson | 10/10 | 4485 days | 1% |
| Wouter Oudemans | 10/10 | 4485 days | 1% |
| Andrew Potratz | 10/10 | 4485 days | 1% |
| Matt Wilson | 10/10 | 4485 days | 1% |
| David Restell | 10/10 | 4546 days | 1% |
| Rebel Warren | 10/10 | 4546 days | 1% |
| Abby Smith | 10/10 | 4546 days | 1% |
| Chris Hare | 10/10 | 4546 days | 1% |
| peterpacks | 10/10 | 4607 days | 1% |
| danny waiton | 10/10 | 4638 days | 1% |
| Beth Scrivens | 10/10 | 4638 days | 1% |
| Destiny rabey | 10/10 | 4638 days | 1% |
| nina_zhang110 | 1/10 | 4668 days | 0% |
| Katey Justice | 9/10 | 4694 days | 1% |
| Karina Gratz | 10/10 | 4703 days | 1% |
| Anna Neuenfeldt | 10/10 | 4705 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4727 days | 1% |
| Yasmine Loupis | 10/10 | 4727 days | 1% |
| warwaste | 10/10 | 4727 days | 1% |
| steverogers | 10/10 | 4758 days | 1% |
| Stephanie Adams | 10/10 | 4758 days | 1% |
| the_beery | 10/10 | 4758 days | 1% |
| Lis Bon | 10/10 | 4758 days | 1% |
| Norm L | 10/10 | 4758 days | 1% |
| buzzer111 | 10/10 | 4758 days | 1% |
| Mathew Frost | 10/10 | 4758 days | 1% |
| rose smith | 10/10 | 4758 days | 1% |
| john cubitt | 10/10 | 4758 days | 1% |
| Ralf Schweizer | 10/10 | 4758 days | 1% |
| Karsten Meyer | 9/10 | 4804 days | 1% |
| Kathy_a | 10/10 | 4819 days | 1% |
| Charzotte | 10/10 | 4850 days | 1% |
| chtbfg | 10/10 | 4850 days | 1% |
| Chloé Kiers | 10/10 | 4850 days | 1% |
| Kefalove | 10/10 | 4880 days | 1% |
| Lindsay Berquist | 10/10 | 5003 days | 1% |
| maureenkarl | 10/10 | 5003 days | 1% |
| Mennovanwinden | 10/10 | 5003 days | 1% |
| karsten | 10/10 | 5003 days | 1% |
| Sarah_Line | 10/10 | 5033 days | 1% |
| d_shack | 10/10 | 5033 days | 1% |
| upanishads | 10/10 | 5033 days | 1% |
| roterjonas | 10/10 | 5033 days | 1% |
| bbennett | 10/10 | 5033 days | 1% |
| DonTinel | 10/10 | 5033 days | 1% |
| AllBlacksBabe | 10/10 | 5033 days | 1% |
| marketladyfolk | 10/10 | 5064 days | 1% |
| Team_Tiddo | 10/10 | 5064 days | 1% |
| gusti | 10/10 | 5064 days | 1% |
| Romany_Rambler | 10/10 | 5064 days | 1% |
| carolanz | 10/10 | 5064 days | 1% |
| herman_kraut | 10/10 | 5064 days | 1% |
| HandN | 9/10 | 5064 days | 1% |
| bazzaatseaside | 10/10 | 5064 days | 1% |
| PhilipShear | 10/10 | 5064 days | 1% |
| robaccia | 10/10 | 5064 days | 1% |
| hugo941 | 10/10 | 5093 days | 1% |
| Ivo | 10/10 | 5093 days | 1% |
| GURDISH | 10/10 | 5093 days | 1% |
| Ebbi | 10/10 | 5093 days | 1% |
| judyles | 10/10 | 5093 days | 1% |
| Guitarhat | 10/10 | 5093 days | 1% |
| Andreu | 10/10 | 5093 days | 1% |
| Bigbird460 | 10/10 | 5124 days | 1% |
| plumberjim1 | 10/10 | 5124 days | 1% |
| Urs Schoenenberger | 10/10 | 5124 days | 1% |
| MichaelaK | 10/10 | 5124 days | 1% |
| Anna Bret | 10/10 | 5164 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
3.80% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.