G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
160 Valid Reviews
The Hillview Camping Stay experience has a total of 167 reviews. There are 160 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 160 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 110 |
|
69% |
| 9/10 | 18 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.69% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.69% and is based on 160 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 160 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.17%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Cora | 10/10 | 59 days | 100% |
| Silvia & Arjen | 10/10 | 59 days | 100% |
| Dina | 10/10 | 455 days | 88% |
| Roo | 3/10 | 516 days | 46% |
| Jennifer Sergeant | 4/10 | 821 days | 40% |
| Pru | 10/10 | 852 days | 59% |
| Bob | 4/10 | 1096 days | 23% |
| Sas | 3/10 | 1127 days | 18% |
| V L Nelson | 9/10 | 1155 days | 30% |
| Lulu | 10/10 | 1155 days | 31% |
| Russell | 9/10 | 1186 days | 28% |
| THE JAFFA ...( DARRYL) | 9/10 | 1217 days | 26% |
| Mariel | 10/10 | 1247 days | 24% |
| Denise | 7/10 | 1826 days | 5% |
| Dr.A | 2/10 | 1857 days | 2% |
| Cait Turner | 7/10 | 1916 days | 4% |
| Gesa | 9/10 | 1916 days | 5% |
| Izzy | 10/10 | 1947 days | 5% |
| Rich | 10/10 | 1947 days | 5% |
| Jim Henderson | 7/10 | 2008 days | 4% |
| William | 10/10 | 2069 days | 4% |
| Charli | 10/10 | 2100 days | 4% |
| Aisling | 2/10 | 2588 days | 2% |
| Eva & Florian | 10/10 | 2588 days | 3% |
| Florquique | 6/10 | 2616 days | 3% |
| Nicki Chow | 8/10 | 2616 days | 3% |
| Ceri | 8/10 | 2647 days | 3% |
| Jack Cangiano | 10/10 | 2739 days | 3% |
| Sophie Skinner | 9/10 | 2739 days | 3% |
| Trina Ludwig | 3/10 | 2922 days | 2% |
| Juliane | 5/10 | 2922 days | 2% |
| Nicolas | 10/10 | 2953 days | 3% |
| Michael Stützle | 10/10 | 2953 days | 3% |
| Roy Fieldhouse | 10/10 | 2970 days | 3% |
| Sampo Uravirta | 8/10 | 3005 days | 3% |
| Nora Tobies | 7/10 | 3048 days | 2% |
| Suzanne Halfpenny | 5/10 | 3102 days | 2% |
| Sylvie Meganck | 4/10 | 3317 days | 1% |
| Walter Neff | 8/10 | 3346 days | 2% |
| Sander Schouwenaar | 8/10 | 3415 days | 2% |
| Zoe Smith | 10/10 | 3419 days | 2% |
| Andrew Sampaklis | 10/10 | 3442 days | 2% |
| Annerieke | 6/10 | 3452 days | 2% |
| Fi Glasgow | 10/10 | 3472 days | 2% |
| Jennifer Ellis | 10/10 | 3601 days | 1% |
| alex beley | 10/10 | 3622 days | 1% |
| Kathy Hart | 10/10 | 3622 days | 1% |
| York Tüchelmann | 9/10 | 3623 days | 1% |
| Shaun Burns | 9/10 | 3628 days | 1% |
| Malou Wager | 8/10 | 3652 days | 1% |
| Averil Ford | 7/10 | 3683 days | 1% |
| Manfred | 10/10 | 3743 days | 1% |
| Gea | 9/10 | 3754 days | 1% |
| Sarah Gurney | 9/10 | 3782 days | 1% |
| Chris Read | 9/10 | 3993 days | 1% |
| Stephanie Poppe | 8/10 | 4023 days | 1% |
| Magnus Specht | 10/10 | 4030 days | 1% |
| Emma | 10/10 | 4049 days | 1% |
| Harald Mietz | 10/10 | 4049 days | 1% |
| Ulf Kanne | 6/10 | 4053 days | 1% |
| Rebecca Cooke | 10/10 | 4077 days | 1% |
| Nell Hearle | 9/10 | 4078 days | 1% |
| Franco Letanque | 10/10 | 4097 days | 1% |
| Lisa Quayle | 7/10 | 4126 days | 0% |
| Audrey Loiseau | 7/10 | 4144 days | 0% |
| Keir Thomas | 10/10 | 4169 days | 0% |
| Claudia | 10/10 | 4230 days | 0% |
| Andrew Kermode | 10/10 | 4292 days | 0% |
| Queenteen | 9/10 | 4353 days | 0% |
| susan berch | 10/10 | 4353 days | 0% |
| john scott | 10/10 | 4353 days | 0% |
| Jana Rutkowski | 10/10 | 4400 days | 1% |
| Anja Schade | 10/10 | 4414 days | 1% |
| Mike Gemmill | 9/10 | 4425 days | 1% |
| Ruud and Hanneke | 10/10 | 4426 days | 1% |
| Xavier | 8/10 | 4435 days | 1% |
| Andreas Jung | 8/10 | 4438 days | 1% |
| B D | 7/10 | 4442 days | 1% |
| FlyingKiwiGirl | 9/10 | 4442 days | 1% |
| Emmanuelle Brevier | 10/10 | 4462 days | 1% |
| Fabian Lee | 10/10 | 4472 days | 1% |
| Anke D. | 10/10 | 4473 days | 1% |
| Yvonne Horpershoeh | 9/10 | 4481 days | 1% |
| Ken S | 10/10 | 4504 days | 1% |
| Lennart Lump | 10/10 | 4504 days | 1% |
| philipp koenigs | 10/10 | 4504 days | 1% |
| Luca Duftet | 10/10 | 4504 days | 1% |
| yannick husemeyer | 10/10 | 4504 days | 1% |
| Tim J | 10/10 | 4504 days | 1% |
| Nicholas Ng | 10/10 | 4504 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4504 days | 1% |
| Sonja | 10/10 | 4504 days | 1% |
| Mel Wilkinson | 10/10 | 4565 days | 1% |
| Wouter Oudemans | 10/10 | 4565 days | 1% |
| Andrew Potratz | 10/10 | 4565 days | 1% |
| Matt Wilson | 10/10 | 4565 days | 1% |
| David Restell | 10/10 | 4626 days | 1% |
| Rebel Warren | 10/10 | 4626 days | 1% |
| Abby Smith | 10/10 | 4626 days | 1% |
| Chris Hare | 10/10 | 4626 days | 1% |
| peterpacks | 10/10 | 4687 days | 1% |
| danny waiton | 10/10 | 4718 days | 1% |
| Beth Scrivens | 10/10 | 4718 days | 1% |
| Destiny rabey | 10/10 | 4718 days | 1% |
| nina_zhang110 | 1/10 | 4748 days | 0% |
| Katey Justice | 9/10 | 4774 days | 1% |
| Karina Gratz | 10/10 | 4783 days | 1% |
| Anna Neuenfeldt | 10/10 | 4785 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4807 days | 1% |
| Yasmine Loupis | 10/10 | 4807 days | 1% |
| warwaste | 10/10 | 4807 days | 1% |
| steverogers | 10/10 | 4838 days | 1% |
| Stephanie Adams | 10/10 | 4838 days | 1% |
| the_beery | 10/10 | 4838 days | 1% |
| Lis Bon | 10/10 | 4838 days | 1% |
| Norm L | 10/10 | 4838 days | 1% |
| buzzer111 | 10/10 | 4838 days | 1% |
| Mathew Frost | 10/10 | 4838 days | 1% |
| rose smith | 10/10 | 4838 days | 1% |
| john cubitt | 10/10 | 4838 days | 1% |
| Ralf Schweizer | 10/10 | 4838 days | 1% |
| Karsten Meyer | 9/10 | 4884 days | 1% |
| Kathy_a | 10/10 | 4899 days | 1% |
| Charzotte | 10/10 | 4930 days | 1% |
| chtbfg | 10/10 | 4930 days | 1% |
| Chloé Kiers | 10/10 | 4930 days | 1% |
| Kefalove | 10/10 | 4960 days | 1% |
| Lindsay Berquist | 10/10 | 5083 days | 1% |
| maureenkarl | 10/10 | 5083 days | 1% |
| Mennovanwinden | 10/10 | 5083 days | 1% |
| karsten | 10/10 | 5083 days | 1% |
| Sarah_Line | 10/10 | 5113 days | 1% |
| d_shack | 10/10 | 5113 days | 1% |
| upanishads | 10/10 | 5113 days | 1% |
| roterjonas | 10/10 | 5113 days | 1% |
| bbennett | 10/10 | 5113 days | 1% |
| DonTinel | 10/10 | 5113 days | 1% |
| AllBlacksBabe | 10/10 | 5113 days | 1% |
| marketladyfolk | 10/10 | 5144 days | 1% |
| Team_Tiddo | 10/10 | 5144 days | 1% |
| gusti | 10/10 | 5144 days | 1% |
| Romany_Rambler | 10/10 | 5144 days | 1% |
| carolanz | 10/10 | 5144 days | 1% |
| herman_kraut | 10/10 | 5144 days | 1% |
| HandN | 9/10 | 5144 days | 1% |
| bazzaatseaside | 10/10 | 5144 days | 1% |
| PhilipShear | 10/10 | 5144 days | 1% |
| robaccia | 10/10 | 5144 days | 1% |
| hugo941 | 10/10 | 5173 days | 1% |
| Ivo | 10/10 | 5173 days | 1% |
| GURDISH | 10/10 | 5173 days | 1% |
| Ebbi | 10/10 | 5173 days | 1% |
| judyles | 10/10 | 5173 days | 1% |
| Guitarhat | 10/10 | 5173 days | 1% |
| Andreu | 10/10 | 5173 days | 1% |
| Bigbird460 | 10/10 | 5204 days | 1% |
| plumberjim1 | 10/10 | 5204 days | 1% |
| Urs Schoenenberger | 10/10 | 5204 days | 1% |
| MichaelaK | 10/10 | 5204 days | 1% |
| Anna Bret | 10/10 | 5244 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.67% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 36 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 33 | -0.62% |
| 34 | -0.64% |
| 35 | -0.65% |
| 36 | -0.67% |
| 37 | -0.69% |
| 38 | -0.71% |
| 39 | -0.73% |
| … | … |
Balancing Adjustment
1.72% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.