Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
157 Valid Reviews
The Hillview Camping Stay experience has a total of 165 reviews. There are 157 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 157 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 108 |
|
69% |
| 9/10 | 17 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.57% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.57% and is based on 157 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 157 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.30%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dina | 10/10 | 338 days | 100% |
| Roo | 3/10 | 399 days | 53% |
| Jennifer Sergeant | 4/10 | 704 days | 50% |
| Pru | 10/10 | 735 days | 74% |
| Bob | 4/10 | 979 days | 32% |
| Sas | 3/10 | 1010 days | 25% |
| V L Nelson | 9/10 | 1038 days | 43% |
| Lulu | 10/10 | 1038 days | 43% |
| Russell | 9/10 | 1069 days | 40% |
| THE JAFFA ...( DARRYL) | 9/10 | 1100 days | 37% |
| Mariel | 10/10 | 1130 days | 35% |
| Denise | 7/10 | 1709 days | 6% |
| Dr.A | 2/10 | 1740 days | 3% |
| Cait Turner | 7/10 | 1799 days | 5% |
| Izzy | 10/10 | 1830 days | 5% |
| Rich | 10/10 | 1830 days | 5% |
| Jim Henderson | 7/10 | 1891 days | 5% |
| William | 10/10 | 1952 days | 5% |
| Charli | 10/10 | 1983 days | 5% |
| Aisling | 2/10 | 2471 days | 2% |
| Eva & Florian | 10/10 | 2471 days | 4% |
| Florquique | 6/10 | 2499 days | 3% |
| Nicki Chow | 8/10 | 2499 days | 4% |
| Ceri | 8/10 | 2530 days | 4% |
| Jack Cangiano | 10/10 | 2622 days | 4% |
| Sophie Skinner | 9/10 | 2622 days | 4% |
| Trina Ludwig | 3/10 | 2805 days | 2% |
| Juliane | 5/10 | 2805 days | 2% |
| Nicolas | 10/10 | 2836 days | 3% |
| Michael Stützle | 10/10 | 2836 days | 3% |
| Roy Fieldhouse | 10/10 | 2853 days | 3% |
| Sampo Uravirta | 8/10 | 2888 days | 3% |
| Nora Tobies | 7/10 | 2931 days | 3% |
| Suzanne Halfpenny | 5/10 | 2985 days | 2% |
| Sylvie Meganck | 4/10 | 3200 days | 2% |
| Walter Neff | 8/10 | 3229 days | 2% |
| Sander Schouwenaar | 8/10 | 3298 days | 2% |
| Zoe Smith | 10/10 | 3302 days | 2% |
| Andrew Sampaklis | 10/10 | 3325 days | 2% |
| Annerieke | 6/10 | 3335 days | 2% |
| Fi Glasgow | 10/10 | 3355 days | 2% |
| Jennifer Ellis | 10/10 | 3484 days | 2% |
| alex beley | 10/10 | 3505 days | 2% |
| Kathy Hart | 10/10 | 3505 days | 2% |
| York Tüchelmann | 9/10 | 3506 days | 2% |
| Shaun Burns | 9/10 | 3511 days | 2% |
| Malou Wager | 8/10 | 3535 days | 2% |
| Averil Ford | 7/10 | 3566 days | 2% |
| Manfred | 10/10 | 3626 days | 2% |
| Gea | 9/10 | 3637 days | 2% |
| Sarah Gurney | 9/10 | 3665 days | 1% |
| Chris Read | 9/10 | 3876 days | 1% |
| Stephanie Poppe | 8/10 | 3906 days | 1% |
| Magnus Specht | 10/10 | 3913 days | 1% |
| Emma | 10/10 | 3932 days | 1% |
| Harald Mietz | 10/10 | 3932 days | 1% |
| Ulf Kanne | 6/10 | 3936 days | 1% |
| Rebecca Cooke | 10/10 | 3960 days | 1% |
| Nell Hearle | 9/10 | 3961 days | 1% |
| Franco Letanque | 10/10 | 3980 days | 1% |
| Lisa Quayle | 7/10 | 4009 days | 1% |
| Audrey Loiseau | 7/10 | 4027 days | 0% |
| Keir Thomas | 10/10 | 4052 days | 1% |
| Claudia | 10/10 | 4113 days | 1% |
| Andrew Kermode | 10/10 | 4175 days | 0% |
| Queenteen | 9/10 | 4236 days | 0% |
| susan berch | 10/10 | 4236 days | 0% |
| john scott | 10/10 | 4236 days | 0% |
| Jana Rutkowski | 10/10 | 4283 days | 0% |
| Anja Schade | 10/10 | 4297 days | 0% |
| Mike Gemmill | 9/10 | 4308 days | 0% |
| Ruud and Hanneke | 10/10 | 4309 days | 0% |
| Xavier | 8/10 | 4318 days | 0% |
| Andreas Jung | 8/10 | 4321 days | 0% |
| B D | 7/10 | 4325 days | 0% |
| FlyingKiwiGirl | 9/10 | 4325 days | 0% |
| Emmanuelle Brevier | 10/10 | 4345 days | 0% |
| Fabian Lee | 10/10 | 4355 days | 0% |
| Anke D. | 10/10 | 4356 days | 0% |
| Yvonne Horpershoeh | 9/10 | 4364 days | 0% |
| Ken S | 10/10 | 4387 days | 1% |
| Lennart Lump | 10/10 | 4387 days | 1% |
| philipp koenigs | 10/10 | 4387 days | 1% |
| Luca Duftet | 10/10 | 4387 days | 1% |
| yannick husemeyer | 10/10 | 4387 days | 1% |
| Tim J | 10/10 | 4387 days | 1% |
| Nicholas Ng | 10/10 | 4387 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4387 days | 1% |
| Sonja | 10/10 | 4387 days | 1% |
| Mel Wilkinson | 10/10 | 4448 days | 1% |
| Wouter Oudemans | 10/10 | 4448 days | 1% |
| Andrew Potratz | 10/10 | 4448 days | 1% |
| Matt Wilson | 10/10 | 4448 days | 1% |
| David Restell | 10/10 | 4509 days | 1% |
| Rebel Warren | 10/10 | 4509 days | 1% |
| Abby Smith | 10/10 | 4509 days | 1% |
| Chris Hare | 10/10 | 4509 days | 1% |
| peterpacks | 10/10 | 4570 days | 1% |
| danny waiton | 10/10 | 4601 days | 1% |
| Beth Scrivens | 10/10 | 4601 days | 1% |
| Destiny rabey | 10/10 | 4601 days | 1% |
| nina_zhang110 | 1/10 | 4631 days | 0% |
| Katey Justice | 9/10 | 4657 days | 1% |
| Karina Gratz | 10/10 | 4666 days | 1% |
| Anna Neuenfeldt | 10/10 | 4668 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4690 days | 1% |
| Yasmine Loupis | 10/10 | 4690 days | 1% |
| warwaste | 10/10 | 4690 days | 1% |
| steverogers | 10/10 | 4721 days | 1% |
| Stephanie Adams | 10/10 | 4721 days | 1% |
| the_beery | 10/10 | 4721 days | 1% |
| Lis Bon | 10/10 | 4721 days | 1% |
| Norm L | 10/10 | 4721 days | 1% |
| buzzer111 | 10/10 | 4721 days | 1% |
| Mathew Frost | 10/10 | 4721 days | 1% |
| rose smith | 10/10 | 4721 days | 1% |
| john cubitt | 10/10 | 4721 days | 1% |
| Ralf Schweizer | 10/10 | 4721 days | 1% |
| Karsten Meyer | 9/10 | 4767 days | 1% |
| Kathy_a | 10/10 | 4782 days | 1% |
| Charzotte | 10/10 | 4813 days | 1% |
| chtbfg | 10/10 | 4813 days | 1% |
| Chloé Kiers | 10/10 | 4813 days | 1% |
| Kefalove | 10/10 | 4843 days | 1% |
| Lindsay Berquist | 10/10 | 4966 days | 1% |
| maureenkarl | 10/10 | 4966 days | 1% |
| Mennovanwinden | 10/10 | 4966 days | 1% |
| karsten | 10/10 | 4966 days | 1% |
| Sarah_Line | 10/10 | 4996 days | 1% |
| d_shack | 10/10 | 4996 days | 1% |
| upanishads | 10/10 | 4996 days | 1% |
| roterjonas | 10/10 | 4996 days | 1% |
| bbennett | 10/10 | 4996 days | 1% |
| DonTinel | 10/10 | 4996 days | 1% |
| AllBlacksBabe | 10/10 | 4996 days | 1% |
| marketladyfolk | 10/10 | 5027 days | 1% |
| Team_Tiddo | 10/10 | 5027 days | 1% |
| gusti | 10/10 | 5027 days | 1% |
| Romany_Rambler | 10/10 | 5027 days | 1% |
| carolanz | 10/10 | 5027 days | 1% |
| herman_kraut | 10/10 | 5027 days | 1% |
| HandN | 9/10 | 5027 days | 1% |
| bazzaatseaside | 10/10 | 5027 days | 1% |
| PhilipShear | 10/10 | 5027 days | 1% |
| robaccia | 10/10 | 5027 days | 1% |
| hugo941 | 10/10 | 5056 days | 1% |
| Ivo | 10/10 | 5056 days | 1% |
| GURDISH | 10/10 | 5056 days | 1% |
| Ebbi | 10/10 | 5056 days | 1% |
| judyles | 10/10 | 5056 days | 1% |
| Guitarhat | 10/10 | 5056 days | 1% |
| Andreu | 10/10 | 5056 days | 1% |
| Bigbird460 | 10/10 | 5087 days | 1% |
| plumberjim1 | 10/10 | 5087 days | 1% |
| Urs Schoenenberger | 10/10 | 5087 days | 1% |
| MichaelaK | 10/10 | 5087 days | 1% |
| Anna Bret | 10/10 | 5127 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
3.84% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.