Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
160 Valid Reviews
The Hillview Camping Stay experience has a total of 167 reviews. There are 160 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 160 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 110 |
|
69% |
| 9/10 | 18 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.69% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.69% and is based on 160 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 160 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.04%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Cora | 10/10 | 38 days | 100% |
| Silvia & Arjen | 10/10 | 38 days | 100% |
| Dina | 10/10 | 434 days | 89% |
| Roo | 3/10 | 495 days | 47% |
| Jennifer Sergeant | 4/10 | 800 days | 42% |
| Pru | 10/10 | 831 days | 61% |
| Bob | 4/10 | 1075 days | 24% |
| Sas | 3/10 | 1106 days | 19% |
| V L Nelson | 9/10 | 1133 days | 32% |
| Lulu | 10/10 | 1134 days | 32% |
| Russell | 9/10 | 1165 days | 30% |
| THE JAFFA ...( DARRYL) | 9/10 | 1196 days | 27% |
| Mariel | 10/10 | 1226 days | 25% |
| Denise | 7/10 | 1805 days | 5% |
| Dr.A | 2/10 | 1836 days | 2% |
| Cait Turner | 7/10 | 1894 days | 5% |
| Gesa | 9/10 | 1895 days | 5% |
| Izzy | 10/10 | 1926 days | 5% |
| Rich | 10/10 | 1926 days | 5% |
| Jim Henderson | 7/10 | 1987 days | 4% |
| William | 10/10 | 2047 days | 5% |
| Charli | 10/10 | 2078 days | 5% |
| Aisling | 2/10 | 2567 days | 2% |
| Eva & Florian | 10/10 | 2567 days | 4% |
| Florquique | 6/10 | 2595 days | 3% |
| Nicki Chow | 8/10 | 2595 days | 3% |
| Ceri | 8/10 | 2626 days | 3% |
| Jack Cangiano | 10/10 | 2718 days | 3% |
| Sophie Skinner | 9/10 | 2718 days | 3% |
| Trina Ludwig | 3/10 | 2901 days | 2% |
| Juliane | 5/10 | 2901 days | 2% |
| Nicolas | 10/10 | 2932 days | 3% |
| Michael Stützle | 10/10 | 2932 days | 3% |
| Roy Fieldhouse | 10/10 | 2949 days | 3% |
| Sampo Uravirta | 8/10 | 2984 days | 3% |
| Nora Tobies | 7/10 | 3027 days | 2% |
| Suzanne Halfpenny | 5/10 | 3081 days | 2% |
| Sylvie Meganck | 4/10 | 3296 days | 1% |
| Walter Neff | 8/10 | 3324 days | 2% |
| Sander Schouwenaar | 8/10 | 3394 days | 2% |
| Zoe Smith | 10/10 | 3398 days | 2% |
| Andrew Sampaklis | 10/10 | 3421 days | 2% |
| Annerieke | 6/10 | 3431 days | 2% |
| Fi Glasgow | 10/10 | 3451 days | 2% |
| Jennifer Ellis | 10/10 | 3579 days | 2% |
| alex beley | 10/10 | 3600 days | 2% |
| Kathy Hart | 10/10 | 3600 days | 2% |
| York Tüchelmann | 9/10 | 3601 days | 2% |
| Shaun Burns | 9/10 | 3606 days | 1% |
| Malou Wager | 8/10 | 3630 days | 1% |
| Averil Ford | 7/10 | 3662 days | 1% |
| Manfred | 10/10 | 3721 days | 1% |
| Gea | 9/10 | 3733 days | 1% |
| Sarah Gurney | 9/10 | 3761 days | 1% |
| Chris Read | 9/10 | 3971 days | 1% |
| Stephanie Poppe | 8/10 | 4002 days | 1% |
| Magnus Specht | 10/10 | 4009 days | 1% |
| Emma | 10/10 | 4027 days | 1% |
| Harald Mietz | 10/10 | 4027 days | 1% |
| Ulf Kanne | 6/10 | 4032 days | 1% |
| Rebecca Cooke | 10/10 | 4055 days | 1% |
| Nell Hearle | 9/10 | 4057 days | 1% |
| Franco Letanque | 10/10 | 4076 days | 1% |
| Lisa Quayle | 7/10 | 4105 days | 0% |
| Audrey Loiseau | 7/10 | 4123 days | 0% |
| Keir Thomas | 10/10 | 4147 days | 0% |
| Claudia | 10/10 | 4208 days | 0% |
| Andrew Kermode | 10/10 | 4270 days | 0% |
| Queenteen | 9/10 | 4331 days | 0% |
| susan berch | 10/10 | 4331 days | 0% |
| john scott | 10/10 | 4331 days | 0% |
| Jana Rutkowski | 10/10 | 4379 days | 0% |
| Anja Schade | 10/10 | 4393 days | 1% |
| Mike Gemmill | 9/10 | 4404 days | 1% |
| Ruud and Hanneke | 10/10 | 4405 days | 1% |
| Xavier | 8/10 | 4414 days | 1% |
| Andreas Jung | 8/10 | 4417 days | 1% |
| B D | 7/10 | 4421 days | 1% |
| FlyingKiwiGirl | 9/10 | 4421 days | 1% |
| Emmanuelle Brevier | 10/10 | 4441 days | 1% |
| Fabian Lee | 10/10 | 4451 days | 1% |
| Anke D. | 10/10 | 4452 days | 1% |
| Yvonne Horpershoeh | 9/10 | 4460 days | 1% |
| Ken S | 10/10 | 4483 days | 1% |
| Lennart Lump | 10/10 | 4483 days | 1% |
| philipp koenigs | 10/10 | 4483 days | 1% |
| Luca Duftet | 10/10 | 4483 days | 1% |
| yannick husemeyer | 10/10 | 4483 days | 1% |
| Tim J | 10/10 | 4483 days | 1% |
| Nicholas Ng | 10/10 | 4483 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4483 days | 1% |
| Sonja | 10/10 | 4483 days | 1% |
| Mel Wilkinson | 10/10 | 4544 days | 1% |
| Wouter Oudemans | 10/10 | 4544 days | 1% |
| Andrew Potratz | 10/10 | 4544 days | 1% |
| Matt Wilson | 10/10 | 4544 days | 1% |
| David Restell | 10/10 | 4604 days | 1% |
| Rebel Warren | 10/10 | 4604 days | 1% |
| Abby Smith | 10/10 | 4604 days | 1% |
| Chris Hare | 10/10 | 4604 days | 1% |
| peterpacks | 10/10 | 4665 days | 1% |
| danny waiton | 10/10 | 4696 days | 1% |
| Beth Scrivens | 10/10 | 4696 days | 1% |
| Destiny rabey | 10/10 | 4696 days | 1% |
| nina_zhang110 | 1/10 | 4727 days | 0% |
| Katey Justice | 9/10 | 4753 days | 1% |
| Karina Gratz | 10/10 | 4762 days | 1% |
| Anna Neuenfeldt | 10/10 | 4764 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4786 days | 1% |
| Yasmine Loupis | 10/10 | 4786 days | 1% |
| warwaste | 10/10 | 4786 days | 1% |
| steverogers | 10/10 | 4817 days | 1% |
| Stephanie Adams | 10/10 | 4817 days | 1% |
| the_beery | 10/10 | 4817 days | 1% |
| Lis Bon | 10/10 | 4817 days | 1% |
| Norm L | 10/10 | 4817 days | 1% |
| buzzer111 | 10/10 | 4817 days | 1% |
| Mathew Frost | 10/10 | 4817 days | 1% |
| rose smith | 10/10 | 4817 days | 1% |
| john cubitt | 10/10 | 4817 days | 1% |
| Ralf Schweizer | 10/10 | 4817 days | 1% |
| Karsten Meyer | 9/10 | 4863 days | 1% |
| Kathy_a | 10/10 | 4878 days | 1% |
| Charzotte | 10/10 | 4909 days | 1% |
| chtbfg | 10/10 | 4909 days | 1% |
| Chloé Kiers | 10/10 | 4909 days | 1% |
| Kefalove | 10/10 | 4938 days | 1% |
| Lindsay Berquist | 10/10 | 5061 days | 1% |
| maureenkarl | 10/10 | 5061 days | 1% |
| Mennovanwinden | 10/10 | 5061 days | 1% |
| karsten | 10/10 | 5061 days | 1% |
| Sarah_Line | 10/10 | 5092 days | 1% |
| d_shack | 10/10 | 5092 days | 1% |
| upanishads | 10/10 | 5092 days | 1% |
| roterjonas | 10/10 | 5092 days | 1% |
| bbennett | 10/10 | 5092 days | 1% |
| DonTinel | 10/10 | 5092 days | 1% |
| AllBlacksBabe | 10/10 | 5092 days | 1% |
| marketladyfolk | 10/10 | 5123 days | 1% |
| Team_Tiddo | 10/10 | 5123 days | 1% |
| gusti | 10/10 | 5123 days | 1% |
| Romany_Rambler | 10/10 | 5123 days | 1% |
| carolanz | 10/10 | 5123 days | 1% |
| herman_kraut | 10/10 | 5123 days | 1% |
| HandN | 9/10 | 5123 days | 1% |
| bazzaatseaside | 10/10 | 5123 days | 1% |
| PhilipShear | 10/10 | 5123 days | 1% |
| robaccia | 10/10 | 5123 days | 1% |
| hugo941 | 10/10 | 5152 days | 1% |
| Ivo | 10/10 | 5152 days | 1% |
| GURDISH | 10/10 | 5152 days | 1% |
| Ebbi | 10/10 | 5152 days | 1% |
| judyles | 10/10 | 5152 days | 1% |
| Guitarhat | 10/10 | 5152 days | 1% |
| Andreu | 10/10 | 5152 days | 1% |
| Bigbird460 | 10/10 | 5183 days | 1% |
| plumberjim1 | 10/10 | 5183 days | 1% |
| Urs Schoenenberger | 10/10 | 5183 days | 1% |
| MichaelaK | 10/10 | 5183 days | 1% |
| Anna Bret | 10/10 | 5223 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.28% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 14 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 11 | -0.22% |
| 12 | -0.24% |
| 13 | -0.26% |
| 14 | -0.28% |
| 15 | -0.30% |
| 16 | -0.32% |
| 17 | -0.34% |
| … | … |
Balancing Adjustment
1.67% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.