Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
160 Valid Reviews
The Hillview Camping Stay experience has a total of 167 reviews. There are 160 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 160 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 110 |
|
69% |
| 9/10 | 18 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.69% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.69% and is based on 160 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 160 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.29%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Cora | 10/10 | 79 days | 100% |
| Silvia & Arjen | 10/10 | 79 days | 100% |
| Dina | 10/10 | 475 days | 87% |
| Roo | 3/10 | 536 days | 46% |
| Jennifer Sergeant | 4/10 | 841 days | 39% |
| Pru | 10/10 | 872 days | 57% |
| Bob | 4/10 | 1116 days | 22% |
| Sas | 3/10 | 1147 days | 17% |
| V L Nelson | 9/10 | 1175 days | 29% |
| Lulu | 10/10 | 1175 days | 29% |
| Russell | 9/10 | 1206 days | 27% |
| THE JAFFA ...( DARRYL) | 9/10 | 1237 days | 25% |
| Mariel | 10/10 | 1267 days | 23% |
| Denise | 7/10 | 1846 days | 5% |
| Dr.A | 2/10 | 1877 days | 2% |
| Cait Turner | 7/10 | 1936 days | 4% |
| Gesa | 9/10 | 1936 days | 5% |
| Izzy | 10/10 | 1967 days | 5% |
| Rich | 10/10 | 1967 days | 5% |
| Jim Henderson | 7/10 | 2028 days | 4% |
| William | 10/10 | 2089 days | 4% |
| Charli | 10/10 | 2120 days | 4% |
| Aisling | 2/10 | 2608 days | 2% |
| Eva & Florian | 10/10 | 2608 days | 3% |
| Florquique | 6/10 | 2636 days | 3% |
| Nicki Chow | 8/10 | 2636 days | 3% |
| Ceri | 8/10 | 2667 days | 3% |
| Jack Cangiano | 10/10 | 2759 days | 3% |
| Sophie Skinner | 9/10 | 2759 days | 3% |
| Trina Ludwig | 3/10 | 2942 days | 2% |
| Juliane | 5/10 | 2942 days | 2% |
| Nicolas | 10/10 | 2973 days | 3% |
| Michael Stützle | 10/10 | 2973 days | 3% |
| Roy Fieldhouse | 10/10 | 2990 days | 3% |
| Sampo Uravirta | 8/10 | 3025 days | 3% |
| Nora Tobies | 7/10 | 3068 days | 2% |
| Suzanne Halfpenny | 5/10 | 3122 days | 2% |
| Sylvie Meganck | 4/10 | 3337 days | 1% |
| Walter Neff | 8/10 | 3366 days | 2% |
| Sander Schouwenaar | 8/10 | 3435 days | 2% |
| Zoe Smith | 10/10 | 3439 days | 2% |
| Andrew Sampaklis | 10/10 | 3462 days | 2% |
| Annerieke | 6/10 | 3472 days | 2% |
| Fi Glasgow | 10/10 | 3492 days | 2% |
| Jennifer Ellis | 10/10 | 3621 days | 1% |
| alex beley | 10/10 | 3642 days | 1% |
| Kathy Hart | 10/10 | 3642 days | 1% |
| York Tüchelmann | 9/10 | 3643 days | 1% |
| Shaun Burns | 9/10 | 3648 days | 1% |
| Malou Wager | 8/10 | 3672 days | 1% |
| Averil Ford | 7/10 | 3703 days | 1% |
| Manfred | 10/10 | 3763 days | 1% |
| Gea | 9/10 | 3774 days | 1% |
| Sarah Gurney | 9/10 | 3802 days | 1% |
| Chris Read | 9/10 | 4013 days | 1% |
| Stephanie Poppe | 8/10 | 4043 days | 1% |
| Magnus Specht | 10/10 | 4050 days | 1% |
| Emma | 10/10 | 4069 days | 1% |
| Harald Mietz | 10/10 | 4069 days | 1% |
| Ulf Kanne | 6/10 | 4073 days | 1% |
| Rebecca Cooke | 10/10 | 4097 days | 1% |
| Nell Hearle | 9/10 | 4098 days | 1% |
| Franco Letanque | 10/10 | 4117 days | 1% |
| Lisa Quayle | 7/10 | 4146 days | 0% |
| Audrey Loiseau | 7/10 | 4164 days | 0% |
| Keir Thomas | 10/10 | 4189 days | 0% |
| Claudia | 10/10 | 4250 days | 0% |
| Andrew Kermode | 10/10 | 4312 days | 0% |
| Queenteen | 9/10 | 4373 days | 0% |
| susan berch | 10/10 | 4373 days | 0% |
| john scott | 10/10 | 4373 days | 0% |
| Jana Rutkowski | 10/10 | 4420 days | 1% |
| Anja Schade | 10/10 | 4434 days | 1% |
| Mike Gemmill | 9/10 | 4445 days | 1% |
| Ruud and Hanneke | 10/10 | 4446 days | 1% |
| Xavier | 8/10 | 4455 days | 1% |
| Andreas Jung | 8/10 | 4458 days | 1% |
| B D | 7/10 | 4462 days | 1% |
| FlyingKiwiGirl | 9/10 | 4462 days | 1% |
| Emmanuelle Brevier | 10/10 | 4482 days | 1% |
| Fabian Lee | 10/10 | 4492 days | 1% |
| Anke D. | 10/10 | 4493 days | 1% |
| Yvonne Horpershoeh | 9/10 | 4501 days | 1% |
| Ken S | 10/10 | 4524 days | 1% |
| Lennart Lump | 10/10 | 4524 days | 1% |
| philipp koenigs | 10/10 | 4524 days | 1% |
| Luca Duftet | 10/10 | 4524 days | 1% |
| yannick husemeyer | 10/10 | 4524 days | 1% |
| Tim J | 10/10 | 4524 days | 1% |
| Nicholas Ng | 10/10 | 4524 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4524 days | 1% |
| Sonja | 10/10 | 4524 days | 1% |
| Mel Wilkinson | 10/10 | 4585 days | 1% |
| Wouter Oudemans | 10/10 | 4585 days | 1% |
| Andrew Potratz | 10/10 | 4585 days | 1% |
| Matt Wilson | 10/10 | 4585 days | 1% |
| David Restell | 10/10 | 4646 days | 1% |
| Rebel Warren | 10/10 | 4646 days | 1% |
| Abby Smith | 10/10 | 4646 days | 1% |
| Chris Hare | 10/10 | 4646 days | 1% |
| peterpacks | 10/10 | 4707 days | 1% |
| danny waiton | 10/10 | 4738 days | 1% |
| Beth Scrivens | 10/10 | 4738 days | 1% |
| Destiny rabey | 10/10 | 4738 days | 1% |
| nina_zhang110 | 1/10 | 4768 days | 0% |
| Katey Justice | 9/10 | 4794 days | 1% |
| Karina Gratz | 10/10 | 4803 days | 1% |
| Anna Neuenfeldt | 10/10 | 4805 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4827 days | 1% |
| Yasmine Loupis | 10/10 | 4827 days | 1% |
| warwaste | 10/10 | 4827 days | 1% |
| steverogers | 10/10 | 4858 days | 1% |
| Stephanie Adams | 10/10 | 4858 days | 1% |
| the_beery | 10/10 | 4858 days | 1% |
| Lis Bon | 10/10 | 4858 days | 1% |
| Norm L | 10/10 | 4858 days | 1% |
| buzzer111 | 10/10 | 4858 days | 1% |
| Mathew Frost | 10/10 | 4858 days | 1% |
| rose smith | 10/10 | 4858 days | 1% |
| john cubitt | 10/10 | 4858 days | 1% |
| Ralf Schweizer | 10/10 | 4858 days | 1% |
| Karsten Meyer | 9/10 | 4904 days | 1% |
| Kathy_a | 10/10 | 4919 days | 1% |
| Charzotte | 10/10 | 4950 days | 1% |
| chtbfg | 10/10 | 4950 days | 1% |
| Chloé Kiers | 10/10 | 4950 days | 1% |
| Kefalove | 10/10 | 4980 days | 1% |
| Lindsay Berquist | 10/10 | 5103 days | 1% |
| maureenkarl | 10/10 | 5103 days | 1% |
| Mennovanwinden | 10/10 | 5103 days | 1% |
| karsten | 10/10 | 5103 days | 1% |
| Sarah_Line | 10/10 | 5133 days | 1% |
| d_shack | 10/10 | 5133 days | 1% |
| upanishads | 10/10 | 5133 days | 1% |
| roterjonas | 10/10 | 5133 days | 1% |
| bbennett | 10/10 | 5133 days | 1% |
| DonTinel | 10/10 | 5133 days | 1% |
| AllBlacksBabe | 10/10 | 5133 days | 1% |
| marketladyfolk | 10/10 | 5164 days | 1% |
| Team_Tiddo | 10/10 | 5164 days | 1% |
| gusti | 10/10 | 5164 days | 1% |
| Romany_Rambler | 10/10 | 5164 days | 1% |
| carolanz | 10/10 | 5164 days | 1% |
| herman_kraut | 10/10 | 5164 days | 1% |
| HandN | 9/10 | 5164 days | 1% |
| bazzaatseaside | 10/10 | 5164 days | 1% |
| PhilipShear | 10/10 | 5164 days | 1% |
| robaccia | 10/10 | 5164 days | 1% |
| hugo941 | 10/10 | 5193 days | 1% |
| Ivo | 10/10 | 5193 days | 1% |
| GURDISH | 10/10 | 5193 days | 1% |
| Ebbi | 10/10 | 5193 days | 1% |
| judyles | 10/10 | 5193 days | 1% |
| Guitarhat | 10/10 | 5193 days | 1% |
| Andreu | 10/10 | 5193 days | 1% |
| Bigbird460 | 10/10 | 5224 days | 1% |
| plumberjim1 | 10/10 | 5224 days | 1% |
| Urs Schoenenberger | 10/10 | 5224 days | 1% |
| MichaelaK | 10/10 | 5224 days | 1% |
| Anna Bret | 10/10 | 5264 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.93% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 70 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 56 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 53 | -0.88% |
| 54 | -0.90% |
| 55 | -0.92% |
| 56 | -0.93% |
| 57 | -0.95% |
| 58 | -0.97% |
| 59 | -0.98% |
| … | … |
Balancing Adjustment
1.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.