Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
161 Valid Reviews
The Hillview Camping Stay experience has a total of 168 reviews. There are 161 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 161 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 111 |
|
69% |
| 9/10 | 18 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.75% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.75% and is based on 161 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 161 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.46%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sheryl | 10/10 | 75 days | 100% |
| Cora | 10/10 | 164 days | 99% |
| Silvia & Arjen | 10/10 | 164 days | 99% |
| Dina | 10/10 | 560 days | 82% |
| Roo | 3/10 | 621 days | 43% |
| Jennifer Sergeant | 4/10 | 926 days | 33% |
| Pru | 10/10 | 957 days | 48% |
| Bob | 4/10 | 1201 days | 18% |
| Sas | 3/10 | 1232 days | 14% |
| V L Nelson | 9/10 | 1260 days | 23% |
| Lulu | 10/10 | 1260 days | 23% |
| Russell | 9/10 | 1291 days | 21% |
| THE JAFFA ...( DARRYL) | 9/10 | 1322 days | 19% |
| Mariel | 10/10 | 1352 days | 18% |
| Denise | 7/10 | 1931 days | 4% |
| Dr.A | 2/10 | 1962 days | 2% |
| Cait Turner | 7/10 | 2021 days | 4% |
| Gesa | 9/10 | 2021 days | 5% |
| Izzy | 10/10 | 2052 days | 4% |
| Rich | 10/10 | 2052 days | 4% |
| Jim Henderson | 7/10 | 2113 days | 4% |
| William | 10/10 | 2174 days | 4% |
| Charli | 10/10 | 2205 days | 4% |
| Aisling | 2/10 | 2693 days | 1% |
| Eva & Florian | 10/10 | 2693 days | 3% |
| Florquique | 6/10 | 2721 days | 3% |
| Nicki Chow | 8/10 | 2721 days | 3% |
| Ceri | 8/10 | 2752 days | 3% |
| Jack Cangiano | 10/10 | 2844 days | 3% |
| Sophie Skinner | 9/10 | 2844 days | 3% |
| Trina Ludwig | 3/10 | 3027 days | 1% |
| Juliane | 5/10 | 3027 days | 2% |
| Nicolas | 10/10 | 3058 days | 3% |
| Michael Stützle | 10/10 | 3058 days | 3% |
| Roy Fieldhouse | 10/10 | 3075 days | 2% |
| Sampo Uravirta | 8/10 | 3110 days | 2% |
| Nora Tobies | 7/10 | 3153 days | 2% |
| Suzanne Halfpenny | 5/10 | 3207 days | 2% |
| Sylvie Meganck | 4/10 | 3422 days | 1% |
| Walter Neff | 8/10 | 3451 days | 2% |
| Sander Schouwenaar | 8/10 | 3520 days | 2% |
| Zoe Smith | 10/10 | 3524 days | 2% |
| Andrew Sampaklis | 10/10 | 3547 days | 2% |
| Annerieke | 6/10 | 3557 days | 1% |
| Fi Glasgow | 10/10 | 3577 days | 1% |
| Jennifer Ellis | 10/10 | 3706 days | 1% |
| alex beley | 10/10 | 3727 days | 1% |
| Kathy Hart | 10/10 | 3727 days | 1% |
| York Tüchelmann | 9/10 | 3728 days | 1% |
| Shaun Burns | 9/10 | 3733 days | 1% |
| Malou Wager | 8/10 | 3757 days | 1% |
| Averil Ford | 7/10 | 3788 days | 1% |
| Manfred | 10/10 | 3848 days | 1% |
| Gea | 9/10 | 3859 days | 1% |
| Sarah Gurney | 9/10 | 3887 days | 1% |
| Chris Read | 9/10 | 4098 days | 0% |
| Stephanie Poppe | 8/10 | 4128 days | 0% |
| Magnus Specht | 10/10 | 4135 days | 0% |
| Emma | 10/10 | 4154 days | 0% |
| Harald Mietz | 10/10 | 4154 days | 0% |
| Ulf Kanne | 6/10 | 4158 days | 0% |
| Rebecca Cooke | 10/10 | 4182 days | 0% |
| Nell Hearle | 9/10 | 4183 days | 0% |
| Franco Letanque | 10/10 | 4202 days | 0% |
| Lisa Quayle | 7/10 | 4231 days | 0% |
| Audrey Loiseau | 7/10 | 4249 days | 0% |
| Keir Thomas | 10/10 | 4274 days | 0% |
| Claudia | 10/10 | 4335 days | 0% |
| Andrew Kermode | 10/10 | 4397 days | 1% |
| Queenteen | 9/10 | 4458 days | 1% |
| susan berch | 10/10 | 4458 days | 1% |
| john scott | 10/10 | 4458 days | 1% |
| Jana Rutkowski | 10/10 | 4505 days | 1% |
| Anja Schade | 10/10 | 4519 days | 1% |
| Mike Gemmill | 9/10 | 4530 days | 1% |
| Ruud and Hanneke | 10/10 | 4531 days | 1% |
| Xavier | 8/10 | 4540 days | 0% |
| Andreas Jung | 8/10 | 4543 days | 0% |
| B D | 7/10 | 4547 days | 1% |
| FlyingKiwiGirl | 9/10 | 4547 days | 1% |
| Emmanuelle Brevier | 10/10 | 4567 days | 1% |
| Fabian Lee | 10/10 | 4577 days | 1% |
| Anke D. | 10/10 | 4578 days | 1% |
| Yvonne Horpershoeh | 9/10 | 4586 days | 1% |
| Ken S | 10/10 | 4609 days | 1% |
| Lennart Lump | 10/10 | 4609 days | 1% |
| philipp koenigs | 10/10 | 4609 days | 1% |
| Luca Duftet | 10/10 | 4609 days | 1% |
| yannick husemeyer | 10/10 | 4609 days | 1% |
| Tim J | 10/10 | 4609 days | 1% |
| Nicholas Ng | 10/10 | 4609 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4609 days | 1% |
| Sonja | 10/10 | 4609 days | 1% |
| Mel Wilkinson | 10/10 | 4670 days | 1% |
| Wouter Oudemans | 10/10 | 4670 days | 1% |
| Andrew Potratz | 10/10 | 4670 days | 1% |
| Matt Wilson | 10/10 | 4670 days | 1% |
| David Restell | 10/10 | 4731 days | 1% |
| Rebel Warren | 10/10 | 4731 days | 1% |
| Abby Smith | 10/10 | 4731 days | 1% |
| Chris Hare | 10/10 | 4731 days | 1% |
| peterpacks | 10/10 | 4792 days | 1% |
| danny waiton | 10/10 | 4823 days | 1% |
| Beth Scrivens | 10/10 | 4823 days | 1% |
| Destiny rabey | 10/10 | 4823 days | 1% |
| nina_zhang110 | 1/10 | 4853 days | 0% |
| Katey Justice | 9/10 | 4879 days | 1% |
| Karina Gratz | 10/10 | 4888 days | 1% |
| Anna Neuenfeldt | 10/10 | 4890 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4912 days | 1% |
| Yasmine Loupis | 10/10 | 4912 days | 1% |
| warwaste | 10/10 | 4912 days | 1% |
| steverogers | 10/10 | 4943 days | 1% |
| Stephanie Adams | 10/10 | 4943 days | 1% |
| the_beery | 10/10 | 4943 days | 1% |
| Lis Bon | 10/10 | 4943 days | 1% |
| Norm L | 10/10 | 4943 days | 1% |
| buzzer111 | 10/10 | 4943 days | 1% |
| Mathew Frost | 10/10 | 4943 days | 1% |
| rose smith | 10/10 | 4943 days | 1% |
| john cubitt | 10/10 | 4943 days | 1% |
| Ralf Schweizer | 10/10 | 4943 days | 1% |
| Karsten Meyer | 9/10 | 4989 days | 1% |
| Kathy_a | 10/10 | 5004 days | 1% |
| Charzotte | 10/10 | 5035 days | 1% |
| chtbfg | 10/10 | 5035 days | 1% |
| Chloé Kiers | 10/10 | 5035 days | 1% |
| Kefalove | 10/10 | 5065 days | 1% |
| Lindsay Berquist | 10/10 | 5188 days | 1% |
| maureenkarl | 10/10 | 5188 days | 1% |
| Mennovanwinden | 10/10 | 5188 days | 1% |
| karsten | 10/10 | 5188 days | 1% |
| Sarah_Line | 10/10 | 5218 days | 1% |
| d_shack | 10/10 | 5218 days | 1% |
| upanishads | 10/10 | 5218 days | 1% |
| roterjonas | 10/10 | 5218 days | 1% |
| bbennett | 10/10 | 5218 days | 1% |
| DonTinel | 10/10 | 5218 days | 1% |
| AllBlacksBabe | 10/10 | 5218 days | 1% |
| marketladyfolk | 10/10 | 5249 days | 1% |
| Team_Tiddo | 10/10 | 5249 days | 1% |
| gusti | 10/10 | 5249 days | 1% |
| Romany_Rambler | 10/10 | 5249 days | 1% |
| carolanz | 10/10 | 5249 days | 1% |
| herman_kraut | 10/10 | 5249 days | 1% |
| HandN | 9/10 | 5249 days | 1% |
| bazzaatseaside | 10/10 | 5249 days | 1% |
| PhilipShear | 10/10 | 5249 days | 1% |
| robaccia | 10/10 | 5249 days | 1% |
| hugo941 | 10/10 | 5278 days | 1% |
| Ivo | 10/10 | 5278 days | 1% |
| GURDISH | 10/10 | 5278 days | 1% |
| Ebbi | 10/10 | 5278 days | 1% |
| judyles | 10/10 | 5278 days | 1% |
| Guitarhat | 10/10 | 5278 days | 1% |
| Andreu | 10/10 | 5278 days | 1% |
| Bigbird460 | 10/10 | 5309 days | 1% |
| plumberjim1 | 10/10 | 5309 days | 1% |
| Urs Schoenenberger | 10/10 | 5309 days | 1% |
| MichaelaK | 10/10 | 5309 days | 1% |
| Anna Bret | 10/10 | 5349 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.56% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 56 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 53 | -0.53% |
| 54 | -0.54% |
| 55 | -0.55% |
| 56 | -0.56% |
| 57 | -0.57% |
| 58 | -0.58% |
| 59 | -0.59% |
| … | … |
Balancing Adjustment
1.31% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.