Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
161 Valid Reviews
The Hillview Camping Stay experience has a total of 168 reviews. There are 161 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 161 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 111 |
|
69% |
| 9/10 | 18 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.75% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.75% and is based on 161 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 161 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.22%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sheryl | 10/10 | 172 days | 100% |
| Cora | 10/10 | 261 days | 98% |
| Silvia & Arjen | 10/10 | 261 days | 98% |
| Dina | 10/10 | 657 days | 77% |
| Roo | 3/10 | 718 days | 39% |
| Jennifer Sergeant | 4/10 | 1023 days | 28% |
| Pru | 10/10 | 1054 days | 40% |
| Bob | 4/10 | 1298 days | 14% |
| Sas | 3/10 | 1329 days | 11% |
| V L Nelson | 9/10 | 1356 days | 18% |
| Lulu | 10/10 | 1357 days | 18% |
| Russell | 9/10 | 1388 days | 16% |
| THE JAFFA ...( DARRYL) | 9/10 | 1419 days | 14% |
| Mariel | 10/10 | 1449 days | 13% |
| Denise | 7/10 | 2028 days | 4% |
| Dr.A | 2/10 | 2059 days | 2% |
| Cait Turner | 7/10 | 2117 days | 4% |
| Gesa | 9/10 | 2118 days | 4% |
| Izzy | 10/10 | 2149 days | 4% |
| Rich | 10/10 | 2149 days | 4% |
| Jim Henderson | 7/10 | 2210 days | 4% |
| William | 10/10 | 2271 days | 4% |
| Charli | 10/10 | 2302 days | 4% |
| Aisling | 2/10 | 2790 days | 1% |
| Eva & Florian | 10/10 | 2790 days | 3% |
| Florquique | 6/10 | 2818 days | 3% |
| Nicki Chow | 8/10 | 2818 days | 3% |
| Ceri | 8/10 | 2849 days | 3% |
| Jack Cangiano | 10/10 | 2941 days | 3% |
| Sophie Skinner | 9/10 | 2941 days | 3% |
| Trina Ludwig | 3/10 | 3124 days | 1% |
| Juliane | 5/10 | 3124 days | 2% |
| Nicolas | 10/10 | 3155 days | 2% |
| Michael Stützle | 10/10 | 3155 days | 2% |
| Roy Fieldhouse | 10/10 | 3172 days | 2% |
| Sampo Uravirta | 8/10 | 3207 days | 2% |
| Nora Tobies | 7/10 | 3250 days | 2% |
| Suzanne Halfpenny | 5/10 | 3304 days | 2% |
| Sylvie Meganck | 4/10 | 3519 days | 1% |
| Walter Neff | 8/10 | 3547 days | 2% |
| Sander Schouwenaar | 8/10 | 3617 days | 1% |
| Zoe Smith | 10/10 | 3621 days | 1% |
| Andrew Sampaklis | 10/10 | 3644 days | 1% |
| Annerieke | 6/10 | 3654 days | 1% |
| Fi Glasgow | 10/10 | 3674 days | 1% |
| Jennifer Ellis | 10/10 | 3803 days | 1% |
| alex beley | 10/10 | 3823 days | 1% |
| Kathy Hart | 10/10 | 3823 days | 1% |
| York Tüchelmann | 9/10 | 3825 days | 1% |
| Shaun Burns | 9/10 | 3830 days | 1% |
| Malou Wager | 8/10 | 3853 days | 1% |
| Averil Ford | 7/10 | 3885 days | 1% |
| Manfred | 10/10 | 3944 days | 1% |
| Gea | 9/10 | 3956 days | 1% |
| Sarah Gurney | 9/10 | 3984 days | 1% |
| Chris Read | 9/10 | 4195 days | 0% |
| Stephanie Poppe | 8/10 | 4225 days | 0% |
| Magnus Specht | 10/10 | 4232 days | 0% |
| Emma | 10/10 | 4250 days | 0% |
| Harald Mietz | 10/10 | 4250 days | 0% |
| Ulf Kanne | 6/10 | 4255 days | 0% |
| Rebecca Cooke | 10/10 | 4278 days | 0% |
| Nell Hearle | 9/10 | 4280 days | 0% |
| Franco Letanque | 10/10 | 4299 days | 0% |
| Lisa Quayle | 7/10 | 4328 days | 0% |
| Audrey Loiseau | 7/10 | 4346 days | 0% |
| Keir Thomas | 10/10 | 4370 days | 0% |
| Claudia | 10/10 | 4431 days | 1% |
| Andrew Kermode | 10/10 | 4494 days | 1% |
| Queenteen | 9/10 | 4555 days | 1% |
| susan berch | 10/10 | 4555 days | 1% |
| john scott | 10/10 | 4555 days | 1% |
| Jana Rutkowski | 10/10 | 4602 days | 1% |
| Anja Schade | 10/10 | 4616 days | 1% |
| Mike Gemmill | 9/10 | 4627 days | 1% |
| Ruud and Hanneke | 10/10 | 4628 days | 1% |
| Xavier | 8/10 | 4637 days | 1% |
| Andreas Jung | 8/10 | 4640 days | 1% |
| B D | 7/10 | 4644 days | 1% |
| FlyingKiwiGirl | 9/10 | 4644 days | 1% |
| Emmanuelle Brevier | 10/10 | 4664 days | 1% |
| Fabian Lee | 10/10 | 4674 days | 1% |
| Anke D. | 10/10 | 4675 days | 1% |
| Yvonne Horpershoeh | 9/10 | 4683 days | 1% |
| Ken S | 10/10 | 4706 days | 1% |
| Lennart Lump | 10/10 | 4706 days | 1% |
| philipp koenigs | 10/10 | 4706 days | 1% |
| Luca Duftet | 10/10 | 4706 days | 1% |
| yannick husemeyer | 10/10 | 4706 days | 1% |
| Tim J | 10/10 | 4706 days | 1% |
| Nicholas Ng | 10/10 | 4706 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4706 days | 1% |
| Sonja | 10/10 | 4706 days | 1% |
| Mel Wilkinson | 10/10 | 4767 days | 1% |
| Wouter Oudemans | 10/10 | 4767 days | 1% |
| Andrew Potratz | 10/10 | 4767 days | 1% |
| Matt Wilson | 10/10 | 4767 days | 1% |
| David Restell | 10/10 | 4828 days | 1% |
| Rebel Warren | 10/10 | 4828 days | 1% |
| Abby Smith | 10/10 | 4828 days | 1% |
| Chris Hare | 10/10 | 4828 days | 1% |
| peterpacks | 10/10 | 4889 days | 1% |
| danny waiton | 10/10 | 4920 days | 1% |
| Beth Scrivens | 10/10 | 4920 days | 1% |
| Destiny rabey | 10/10 | 4920 days | 1% |
| nina_zhang110 | 1/10 | 4950 days | 0% |
| Katey Justice | 9/10 | 4976 days | 1% |
| Karina Gratz | 10/10 | 4985 days | 1% |
| Anna Neuenfeldt | 10/10 | 4987 days | 1% |
| Nigel&Annette Greaves | 10/10 | 5009 days | 1% |
| Yasmine Loupis | 10/10 | 5009 days | 1% |
| warwaste | 10/10 | 5009 days | 1% |
| steverogers | 10/10 | 5040 days | 1% |
| Stephanie Adams | 10/10 | 5040 days | 1% |
| the_beery | 10/10 | 5040 days | 1% |
| Lis Bon | 10/10 | 5040 days | 1% |
| Norm L | 10/10 | 5040 days | 1% |
| buzzer111 | 10/10 | 5040 days | 1% |
| Mathew Frost | 10/10 | 5040 days | 1% |
| rose smith | 10/10 | 5040 days | 1% |
| john cubitt | 10/10 | 5040 days | 1% |
| Ralf Schweizer | 10/10 | 5040 days | 1% |
| Karsten Meyer | 9/10 | 5086 days | 1% |
| Kathy_a | 10/10 | 5101 days | 1% |
| Charzotte | 10/10 | 5132 days | 1% |
| chtbfg | 10/10 | 5132 days | 1% |
| Chloé Kiers | 10/10 | 5132 days | 1% |
| Kefalove | 10/10 | 5162 days | 1% |
| Lindsay Berquist | 10/10 | 5285 days | 1% |
| maureenkarl | 10/10 | 5285 days | 1% |
| Mennovanwinden | 10/10 | 5285 days | 1% |
| karsten | 10/10 | 5285 days | 1% |
| Sarah_Line | 10/10 | 5315 days | 1% |
| d_shack | 10/10 | 5315 days | 1% |
| upanishads | 10/10 | 5315 days | 1% |
| roterjonas | 10/10 | 5315 days | 1% |
| bbennett | 10/10 | 5315 days | 1% |
| DonTinel | 10/10 | 5315 days | 1% |
| AllBlacksBabe | 10/10 | 5315 days | 1% |
| marketladyfolk | 10/10 | 5346 days | 1% |
| Team_Tiddo | 10/10 | 5346 days | 1% |
| gusti | 10/10 | 5346 days | 1% |
| Romany_Rambler | 10/10 | 5346 days | 1% |
| carolanz | 10/10 | 5346 days | 1% |
| herman_kraut | 10/10 | 5346 days | 1% |
| HandN | 9/10 | 5346 days | 1% |
| bazzaatseaside | 10/10 | 5346 days | 1% |
| PhilipShear | 10/10 | 5346 days | 1% |
| robaccia | 10/10 | 5346 days | 1% |
| hugo941 | 10/10 | 5375 days | 1% |
| Ivo | 10/10 | 5375 days | 1% |
| GURDISH | 10/10 | 5375 days | 1% |
| Ebbi | 10/10 | 5375 days | 1% |
| judyles | 10/10 | 5375 days | 1% |
| Guitarhat | 10/10 | 5375 days | 1% |
| Andreu | 10/10 | 5375 days | 1% |
| Bigbird460 | 10/10 | 5406 days | 1% |
| plumberjim1 | 10/10 | 5406 days | 1% |
| Urs Schoenenberger | 10/10 | 5406 days | 1% |
| MichaelaK | 10/10 | 5406 days | 1% |
| Anna Bret | 10/10 | 5446 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.78% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 152 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 149 | -2.73% |
| 150 | -2.74% |
| 151 | -2.76% |
| 152 | -2.78% |
| 153 | -2.80% |
| 154 | -2.82% |
| 155 | -2.84% |
| … | … |
Balancing Adjustment
1.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.