Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
158 Valid Reviews
The Hillview Camping Stay experience has a total of 165 reviews. There are 158 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 158 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 108 |
|
68% |
| 9/10 | 18 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.57% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.57% and is based on 158 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 158 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.53%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dina | 10/10 | 411 days | 100% |
| Roo | 3/10 | 472 days | 53% |
| Jennifer Sergeant | 4/10 | 777 days | 47% |
| Pru | 10/10 | 808 days | 69% |
| Bob | 4/10 | 1052 days | 28% |
| Sas | 3/10 | 1083 days | 22% |
| V L Nelson | 9/10 | 1111 days | 37% |
| Lulu | 10/10 | 1111 days | 38% |
| Russell | 9/10 | 1142 days | 35% |
| THE JAFFA ...( DARRYL) | 9/10 | 1173 days | 32% |
| Mariel | 10/10 | 1203 days | 30% |
| Denise | 7/10 | 1782 days | 5% |
| Dr.A | 2/10 | 1813 days | 3% |
| Cait Turner | 7/10 | 1872 days | 5% |
| Gesa | 9/10 | 1872 days | 5% |
| Izzy | 10/10 | 1903 days | 5% |
| Rich | 10/10 | 1903 days | 5% |
| Jim Henderson | 7/10 | 1964 days | 5% |
| William | 10/10 | 2025 days | 5% |
| Charli | 10/10 | 2056 days | 5% |
| Aisling | 2/10 | 2544 days | 2% |
| Eva & Florian | 10/10 | 2544 days | 4% |
| Florquique | 6/10 | 2572 days | 3% |
| Nicki Chow | 8/10 | 2572 days | 4% |
| Ceri | 8/10 | 2603 days | 4% |
| Jack Cangiano | 10/10 | 2695 days | 4% |
| Sophie Skinner | 9/10 | 2695 days | 4% |
| Trina Ludwig | 3/10 | 2878 days | 2% |
| Juliane | 5/10 | 2878 days | 2% |
| Nicolas | 10/10 | 2909 days | 3% |
| Michael Stützle | 10/10 | 2909 days | 3% |
| Roy Fieldhouse | 10/10 | 2926 days | 3% |
| Sampo Uravirta | 8/10 | 2961 days | 3% |
| Nora Tobies | 7/10 | 3004 days | 3% |
| Suzanne Halfpenny | 5/10 | 3058 days | 2% |
| Sylvie Meganck | 4/10 | 3273 days | 2% |
| Walter Neff | 8/10 | 3302 days | 2% |
| Sander Schouwenaar | 8/10 | 3371 days | 2% |
| Zoe Smith | 10/10 | 3375 days | 2% |
| Andrew Sampaklis | 10/10 | 3398 days | 2% |
| Annerieke | 6/10 | 3408 days | 2% |
| Fi Glasgow | 10/10 | 3428 days | 2% |
| Jennifer Ellis | 10/10 | 3557 days | 2% |
| alex beley | 10/10 | 3578 days | 2% |
| Kathy Hart | 10/10 | 3578 days | 2% |
| York Tüchelmann | 9/10 | 3579 days | 2% |
| Shaun Burns | 9/10 | 3584 days | 2% |
| Malou Wager | 8/10 | 3608 days | 2% |
| Averil Ford | 7/10 | 3639 days | 1% |
| Manfred | 10/10 | 3699 days | 1% |
| Gea | 9/10 | 3710 days | 1% |
| Sarah Gurney | 9/10 | 3738 days | 1% |
| Chris Read | 9/10 | 3949 days | 1% |
| Stephanie Poppe | 8/10 | 3979 days | 1% |
| Magnus Specht | 10/10 | 3986 days | 1% |
| Emma | 10/10 | 4005 days | 1% |
| Harald Mietz | 10/10 | 4005 days | 1% |
| Ulf Kanne | 6/10 | 4009 days | 1% |
| Rebecca Cooke | 10/10 | 4033 days | 1% |
| Nell Hearle | 9/10 | 4034 days | 1% |
| Franco Letanque | 10/10 | 4053 days | 1% |
| Lisa Quayle | 7/10 | 4082 days | 1% |
| Audrey Loiseau | 7/10 | 4100 days | 0% |
| Keir Thomas | 10/10 | 4125 days | 1% |
| Claudia | 10/10 | 4186 days | 0% |
| Andrew Kermode | 10/10 | 4248 days | 0% |
| Queenteen | 9/10 | 4309 days | 0% |
| susan berch | 10/10 | 4309 days | 0% |
| john scott | 10/10 | 4309 days | 0% |
| Jana Rutkowski | 10/10 | 4356 days | 0% |
| Anja Schade | 10/10 | 4370 days | 0% |
| Mike Gemmill | 9/10 | 4381 days | 1% |
| Ruud and Hanneke | 10/10 | 4382 days | 1% |
| Xavier | 8/10 | 4391 days | 1% |
| Andreas Jung | 8/10 | 4394 days | 1% |
| B D | 7/10 | 4398 days | 1% |
| FlyingKiwiGirl | 9/10 | 4398 days | 1% |
| Emmanuelle Brevier | 10/10 | 4418 days | 1% |
| Fabian Lee | 10/10 | 4428 days | 1% |
| Anke D. | 10/10 | 4429 days | 1% |
| Yvonne Horpershoeh | 9/10 | 4437 days | 1% |
| Ken S | 10/10 | 4460 days | 1% |
| Lennart Lump | 10/10 | 4460 days | 1% |
| philipp koenigs | 10/10 | 4460 days | 1% |
| Luca Duftet | 10/10 | 4460 days | 1% |
| yannick husemeyer | 10/10 | 4460 days | 1% |
| Tim J | 10/10 | 4460 days | 1% |
| Nicholas Ng | 10/10 | 4460 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4460 days | 1% |
| Sonja | 10/10 | 4460 days | 1% |
| Mel Wilkinson | 10/10 | 4521 days | 1% |
| Wouter Oudemans | 10/10 | 4521 days | 1% |
| Andrew Potratz | 10/10 | 4521 days | 1% |
| Matt Wilson | 10/10 | 4521 days | 1% |
| David Restell | 10/10 | 4582 days | 1% |
| Rebel Warren | 10/10 | 4582 days | 1% |
| Abby Smith | 10/10 | 4582 days | 1% |
| Chris Hare | 10/10 | 4582 days | 1% |
| peterpacks | 10/10 | 4643 days | 1% |
| danny waiton | 10/10 | 4674 days | 1% |
| Beth Scrivens | 10/10 | 4674 days | 1% |
| Destiny rabey | 10/10 | 4674 days | 1% |
| nina_zhang110 | 1/10 | 4704 days | 0% |
| Katey Justice | 9/10 | 4730 days | 1% |
| Karina Gratz | 10/10 | 4739 days | 1% |
| Anna Neuenfeldt | 10/10 | 4741 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4763 days | 1% |
| Yasmine Loupis | 10/10 | 4763 days | 1% |
| warwaste | 10/10 | 4763 days | 1% |
| steverogers | 10/10 | 4794 days | 1% |
| Stephanie Adams | 10/10 | 4794 days | 1% |
| the_beery | 10/10 | 4794 days | 1% |
| Lis Bon | 10/10 | 4794 days | 1% |
| Norm L | 10/10 | 4794 days | 1% |
| buzzer111 | 10/10 | 4794 days | 1% |
| Mathew Frost | 10/10 | 4794 days | 1% |
| rose smith | 10/10 | 4794 days | 1% |
| john cubitt | 10/10 | 4794 days | 1% |
| Ralf Schweizer | 10/10 | 4794 days | 1% |
| Karsten Meyer | 9/10 | 4840 days | 1% |
| Kathy_a | 10/10 | 4855 days | 1% |
| Charzotte | 10/10 | 4886 days | 1% |
| chtbfg | 10/10 | 4886 days | 1% |
| Chloé Kiers | 10/10 | 4886 days | 1% |
| Kefalove | 10/10 | 4916 days | 1% |
| Lindsay Berquist | 10/10 | 5039 days | 1% |
| maureenkarl | 10/10 | 5039 days | 1% |
| Mennovanwinden | 10/10 | 5039 days | 1% |
| karsten | 10/10 | 5039 days | 1% |
| Sarah_Line | 10/10 | 5069 days | 1% |
| d_shack | 10/10 | 5069 days | 1% |
| upanishads | 10/10 | 5069 days | 1% |
| roterjonas | 10/10 | 5069 days | 1% |
| bbennett | 10/10 | 5069 days | 1% |
| DonTinel | 10/10 | 5069 days | 1% |
| AllBlacksBabe | 10/10 | 5069 days | 1% |
| marketladyfolk | 10/10 | 5100 days | 1% |
| Team_Tiddo | 10/10 | 5100 days | 1% |
| gusti | 10/10 | 5100 days | 1% |
| Romany_Rambler | 10/10 | 5100 days | 1% |
| carolanz | 10/10 | 5100 days | 1% |
| herman_kraut | 10/10 | 5100 days | 1% |
| HandN | 9/10 | 5100 days | 1% |
| bazzaatseaside | 10/10 | 5100 days | 1% |
| PhilipShear | 10/10 | 5100 days | 1% |
| robaccia | 10/10 | 5100 days | 1% |
| hugo941 | 10/10 | 5129 days | 1% |
| Ivo | 10/10 | 5129 days | 1% |
| GURDISH | 10/10 | 5129 days | 1% |
| Ebbi | 10/10 | 5129 days | 1% |
| judyles | 10/10 | 5129 days | 1% |
| Guitarhat | 10/10 | 5129 days | 1% |
| Andreu | 10/10 | 5129 days | 1% |
| Bigbird460 | 10/10 | 5160 days | 1% |
| plumberjim1 | 10/10 | 5160 days | 1% |
| Urs Schoenenberger | 10/10 | 5160 days | 1% |
| MichaelaK | 10/10 | 5160 days | 1% |
| Anna Bret | 10/10 | 5200 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.52% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 52 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 25 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 22 | -0.46% |
| 23 | -0.48% |
| 24 | -0.50% |
| 25 | -0.52% |
| 26 | -0.54% |
| 27 | -0.56% |
| 28 | -0.58% |
| … | … |
Balancing Adjustment
2.72% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.