Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for NZONE Skydive Queenstown.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

NZONE Skydive Queenstown

Valid Reviews

174 Valid Reviews

The NZONE Skydive Queenstown experience has a total of 174 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 174 valid reviews:

Rating Count Percentage
10/10 132
76%
9/10 20
11%
8/10 13
7%
7/10 6
3%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 1
1%

95.11% Average

The raw data average (mean) for all the NZONE Skydive Queenstown valid reviews is 95.11% and is based on 174 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

60 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 174 valid reviews, the experience has 60 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 60 face-to-face reviews:

Rating Count Percentage
10/10 29
48%
9/10 17
28%
8/10 9
15%
7/10 5
8%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.67% Average

The raw data average (mean) for all the NZONE Skydive Queenstown face-to-face reviews is 91.67% and is based on 60 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.86%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Patricia Lye 8/10 24 days 99.91 100%
Magdalena 10/10 557 days true 61.04 61%
Dubrulle 10/10 560 days true 60.43 60%
Louise Nicholls 9/10 584 days true 55.65 55%
Caroline Coudray 10/10 587 days true 55.07 55%
Lily Lee 1/10 846 days 12.6 12%
Frenziska Schmid 10/10 848 days true 17.6 17%
Jam Boggomann 10/10 1299 days true 5.66 5%
Jason Panett 10/10 1332 days 4.68 4%
Charlotte 9/10 1549 days true 5.25 4%
Vuillermet 9/10 1549 days true 5.25 4%
Olivier Carval 8/10 1580 days true 5.2 4%
Kathryn Pisco 9/10 1949 days true 4.6 4%
Mike Pisco 10/10 1949 days true 4.6 4%
Janine Kohlgrueler 10/10 1950 days true 4.59 4%
Moni Sangoi 10/10 1971 days 3.8 3%
Mark and Eefie 8/10 2018 days true 4.48 3%
Weiyong 10/10 2154 days 3.55 3%
mayszin 10/10 2246 days 3.42 2%
Indra t Jolle 9/10 2312 days true 4.0 3%
Linda Kosters 10/10 2317 days true 3.99 3%
Nicholas Prakenhammar 8/10 2321 days true 3.98 3%
Tadej Ferjan 10/10 2322 days true 3.98 3%
Helen Chilton 10/10 2325 days true 3.98 3%
Clemens 9/10 2330 days true 3.97 3%
Devon Urlacher 9/10 2331 days true 3.97 3%
Felice 8/10 2368 days 3.26 2%
Laura McCusker 10/10 2415 days true 3.83 3%
Honestreviews 5/10 2429 days 3.17 2%
louiset 8/10 2460 days 3.13 2%
ellieo 10/10 2643 days 2.88 2%
Mitch4qt 10/10 2643 days 2.88 2%
tmarty 10/10 2643 days 2.88 2%
Becky Edney 10/10 2648 days true 3.45 2%
Van Vliet 10/10 2661 days true 3.43 2%
Javier Munoz 8/10 2667 days true 3.42 2%
Chris Ashton 10/10 2668 days true 3.41 2%
glavinles 10/10 2674 days 2.84 2%
John Hensman 10/10 2678 days true 3.4 2%
Sandra 9/10 2679 days true 3.4 2%
Chris Darlington 10/10 2682 days true 3.39 2%
Thomas Reidinger 9/10 2688 days true 3.38 2%
Kathryn Knipe 8/10 2692 days true 3.37 2%
Claus Olsen 10/10 2697 days true 3.37 2%
STACEY050983 10/10 2702 days 2.8 2%
fcapenerhurst 10/10 2702 days 2.8 2%
fifi 10/10 2702 days 2.8 2%
Ashleigh Buckley 10/10 2702 days true 3.36 2%
omakau 10/10 2702 days 2.8 2%
David Boyle 7/10 2702 days true 3.36 2%
electrifying 10/10 2702 days 2.8 2%
QtnThomas 10/10 2733 days 2.76 2%
viva 9/10 2733 days 2.76 2%
Rodieo 10/10 2733 days 2.76 2%
Julie 9/10 2764 days 2.71 2%
ghough 10/10 2764 days 2.71 2%
wackiesttulip 10/10 2764 days 2.71 2%
macattack 10/10 2764 days 2.71 2%
Mrtomo 7/10 2764 days 2.71 2%
Littleone 10/10 2794 days 2.67 2%
Chasity28xx 10/10 2825 days 2.63 2%
jennanz 10/10 2825 days 2.63 2%
nowakiwi 10/10 2825 days 2.63 2%
Pankaj_NZ 10/10 2825 days 2.63 2%
Sarah_R 10/10 2885 days 2.55 2%
christiane78 10/10 2885 days 2.55 2%
EvelinAgent 10/10 2885 days 2.55 2%
aspacheco 10/10 2885 days 2.55 2%
SamarFarooqui 10/10 2885 days 2.55 2%
JoeyS_1979 10/10 2916 days 2.51 1%
Quentin 10/10 2916 days 2.51 1%
Moira 10/10 2916 days 2.51 1%
chatr350 10/10 2916 days 2.51 1%
niki123 10/10 2916 days 2.51 1%
queenienz 10/10 2916 days 2.51 1%
MegS966 10/10 2916 days 2.51 1%
asha12345 10/10 2946 days 2.46 1%
jillmason 10/10 2946 days 2.46 1%
Langers 10/10 2946 days 2.46 1%
lukeluke 10/10 2946 days 2.46 1%
JessQT 10/10 2946 days 2.46 1%
gabo 10/10 2946 days 2.46 1%
GoongYu 10/10 2946 days 2.46 1%
rachelallen84 10/10 2946 days 2.46 1%
AdminPuppet 10/10 2946 days 2.46 1%
blessedbutterflies 10/10 2946 days 2.46 1%
mistybristow 10/10 2977 days 2.42 1%
Giselle 10/10 2977 days 2.42 1%
alan_caddick 10/10 2977 days 2.42 1%
mthorsty 9/10 2977 days 2.42 1%
vixnomads 10/10 3008 days 2.38 1%
Andre Nunes 10/10 3008 days 2.38 1%
Rita20102010 10/10 3008 days 2.38 1%
Rose Kearsley 8/10 3029 days true 2.82 2%
Melanie Elia 10/10 3039 days 2.34 1%
Andy Elia 10/10 3039 days 2.34 1%
katjones 10/10 3039 days 2.34 1%
Sallie Peters 10/10 3039 days 2.34 1%
jaimie tyler 10/10 3039 days 2.34 1%
Doris Resch 10/10 3045 days true 2.79 2%
Frances Hay 9/10 3066 days true 2.76 2%
Jezp16 10/10 3067 days 2.3 1%
Slimacik 10/10 3067 days 2.3 1%
Sally Orr 10/10 3067 days 2.3 1%
Hayley Wilson 10/10 3067 days 2.3 1%
Robert Trostle 10/10 3067 days 2.3 1%
Eileen 10/10 3067 days 2.3 1%
Camila Xavier 10/10 3098 days 2.26 1%
Robyn Burnett 10/10 3098 days 2.26 1%
Melanie Kreuzer 10/10 3098 days 2.26 1%
K Menzies 10/10 3098 days 2.26 1%
Rebecca Sherman 10/10 3098 days 2.26 1%
Josh Keeble 10/10 3098 days 2.26 1%
Rowena 10/10 3098 days 2.26 1%
gereldineb 7/10 3123 days true 2.67 2%
Maria Fortuno 10/10 3129 days 2.21 1%
denny laird 10/10 3129 days 2.21 1%
Ann-Louise 10/10 3129 days 2.21 1%
Johnsteele 10/10 3129 days 2.21 1%
Dolores Del Rio 10/10 3129 days 2.21 1%
Samantha Costa 10/10 3129 days 2.21 1%
travelbug1488 10/10 3129 days 2.21 1%
Rebecca Jenner 10/10 3140 days true 2.64 2%
Christine Van Den Berg Michele Imbach 10/10 3152 days true 2.62 2%
ShaneHoran 10/10 3159 days 2.17 1%
Kevin LOMBA 10/10 3159 days 2.17 1%
Sheridan Hancock 10/10 3159 days 2.17 1%
Rossphall 10/10 3159 days 2.17 1%
waters811 10/10 3190 days 2.13 1%
Lyndsay Reid 10/10 3190 days 2.13 1%
SarahL 10/10 3190 days 2.13 1%
EllieMiller 10/10 3190 days 2.13 1%
Jackie Smith 10/10 3219 days 2.09 1%
Katie 10/10 3250 days 2.05 1%
MICHELLE_B 10/10 3281 days 2.01 1%
Mandy Ng 8/10 3311 days 1.96 1%
BTaylor 10/10 3342 days 1.92 1%
Rob Sprint 10/10 3342 days 1.92 1%
Jane Johnson 10/10 3342 days 1.92 1%
Lizzy Evans 10/10 3373 days 1.88 1%
davidne 9/10 3373 days true 2.26 1%
Jeffrey C 10/10 3386 days 1.86 1%
Kristysue 10/10 3404 days 1.84 1%
scentless_apprentice 10/10 3404 days 1.84 1%
JeffO 10/10 3416 days true 2.18 1%
MattB 9/10 3416 days true 2.18 1%
Vili 10/10 3420 days 1.82 1%
Celine Cheval 10/10 3420 days 1.82 1%
Stephen Riley 10/10 3420 days 1.82 1%
Katie 10/10 3423 days true 2.17 1%
Dave 10/10 3423 days true 2.17 1%
Jonathan Liew 3/10 3440 days 1.63 1%
LauraA 7/10 3453 days true 2.12 1%
BenD 7/10 3463 days true 2.11 1%
bjanak326 10/10 3463 days 1.76 1%
Amma Littlewood 10/10 3524 days 1.67 1%
Ains 10/10 3538 days 1.65 1%
jaejacobson 10/10 3539 days 1.65 1%
georgepearse 10/10 3544 days 1.65 1%
Aoife 9/10 3547 days true 1.97 1%
Andrea 10/10 3555 days 1.63 1%
Ellie 9/10 3579 days true 1.92 1%
Caroline 8/10 3588 days true 1.9 1%
Annie Walsh 8/10 3588 days true 1.9 1%
Lucchi 10/10 3625 days true 1.84 1%
Gorka Rojas 10/10 3645 days true 1.81 1%
Sharlene Peach 10/10 3714 days true 1.69 1%
Katy Bray 9/10 3753 days true 1.63 1%
Philippe 10/10 3774 days true 1.6 1%
Stephanie 8/10 3814 days true 1.53 0%
Lena 9/10 3851 days true 1.47 0%
Martine Arsac 9/10 3855 days true 1.46 0%
Dick Janssen 7/10 3939 days true 1.32 0%
Katie 10/10 4105 days true 1.05 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The NZONE Skydive Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.06% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the NZONE Skydive Queenstown experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The NZONE Skydive Queenstown experience has been adjusted for 3 days. Adjustments are according to the following table.

Days Adjustment
0 -0.00%
1 -0.02%
2 -0.04%
3 -0.06%
4 -0.08%
5 -0.10%
6 -0.12%

Final Ranking Score

93%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.