Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for NZONE Skydive Queenstown.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

NZONE Skydive Queenstown

Valid Reviews

174 Valid Reviews

The NZONE Skydive Queenstown experience has a total of 174 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 174 valid reviews:

Rating Count Percentage
10/10 132
76%
9/10 20
11%
8/10 13
7%
7/10 6
3%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 1
1%

95.11% Average

The raw data average (mean) for all the NZONE Skydive Queenstown valid reviews is 95.11% and is based on 174 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

60 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 174 valid reviews, the experience has 60 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 60 face-to-face reviews:

Rating Count Percentage
10/10 29
48%
9/10 17
28%
8/10 9
15%
7/10 5
8%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.67% Average

The raw data average (mean) for all the NZONE Skydive Queenstown face-to-face reviews is 91.67% and is based on 60 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

94.99%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Patricia Lye 8/10 1155 days 100%
Magdalena 10/10 1687 days 74%
Dubrulle 10/10 1690 days 74%
Louise Nicholls 9/10 1714 days 73%
Caroline Coudray 10/10 1717 days 73%
Lily Lee 1/10 1977 days 50%
Frenziska Schmid 10/10 1978 days 63%
Jam Boggomann 10/10 2429 days 45%
Jason Panett 10/10 2463 days 49%
Charlotte 9/10 2679 days 35%
Vuillermet 9/10 2679 days 35%
Olivier Carval 8/10 2710 days 32%
Kathryn Pisco 9/10 3079 days 20%
Mike Pisco 10/10 3079 days 20%
Janine Kohlgrueler 10/10 3080 days 20%
Moni Sangoi 10/10 3101 days 21%
Mark and Eefie 8/10 3148 days 16%
Weiyong 10/10 3285 days 13%
mayszin 10/10 3377 days 9%
Indra t Jolle 9/10 3442 days 6%
Linda Kosters 10/10 3447 days 5%
Nicholas Prakenhammar 8/10 3451 days 5%
Tadej Ferjan 10/10 3452 days 5%
Helen Chilton 10/10 3455 days 5%
Clemens 9/10 3460 days 5%
Devon Urlacher 9/10 3461 days 5%
Felice 8/10 3498 days 4%
Laura McCusker 10/10 3545 days 2%
Honestreviews 5/10 3559 days 1%
louiset 8/10 3590 days 0%
ellieo 10/10 3773 days 20%
Mitch4qt 10/10 3773 days 20%
tmarty 10/10 3773 days 20%
Becky Edney 10/10 3778 days 17%
Van Vliet 10/10 3791 days 17%
Javier Munoz 8/10 3797 days 16%
Chris Ashton 10/10 3798 days 17%
glavinles 10/10 3804 days 20%
John Hensman 10/10 3808 days 17%
Sandra 9/10 3809 days 17%
Chris Darlington 10/10 3812 days 17%
Thomas Reidinger 9/10 3818 days 17%
Kathryn Knipe 8/10 3822 days 16%
Claus Olsen 10/10 3827 days 17%
STACEY050983 10/10 3832 days 20%
fcapenerhurst 10/10 3832 days 20%
fifi 10/10 3832 days 20%
Ashleigh Buckley 10/10 3832 days 17%
omakau 10/10 3832 days 20%
David Boyle 7/10 3832 days 15%
electrifying 10/10 3832 days 20%
QtnThomas 10/10 3863 days 20%
viva 9/10 3863 days 20%
Rodieo 10/10 3863 days 20%
Julie 9/10 3894 days 20%
ghough 10/10 3894 days 20%
wackiesttulip 10/10 3894 days 20%
macattack 10/10 3894 days 20%
Mrtomo 7/10 3894 days 18%
Littleone 10/10 3924 days 20%
Chasity28xx 10/10 3955 days 20%
jennanz 10/10 3955 days 20%
nowakiwi 10/10 3955 days 20%
Pankaj_NZ 10/10 3955 days 20%
Sarah_R 10/10 4016 days 20%
christiane78 10/10 4016 days 20%
EvelinAgent 10/10 4016 days 20%
aspacheco 10/10 4016 days 20%
SamarFarooqui 10/10 4016 days 20%
JoeyS_1979 10/10 4047 days 20%
Quentin 10/10 4047 days 20%
Moira 10/10 4047 days 20%
chatr350 10/10 4047 days 20%
niki123 10/10 4047 days 20%
queenienz 10/10 4047 days 20%
MegS966 10/10 4047 days 20%
asha12345 10/10 4077 days 20%
jillmason 10/10 4077 days 20%
Langers 10/10 4077 days 20%
lukeluke 10/10 4077 days 20%
JessQT 10/10 4077 days 20%
gabo 10/10 4077 days 20%
GoongYu 10/10 4077 days 20%
rachelallen84 10/10 4077 days 20%
AdminPuppet 10/10 4077 days 20%
blessedbutterflies 10/10 4077 days 20%
mistybristow 10/10 4108 days 20%
Giselle 10/10 4108 days 20%
alan_caddick 10/10 4108 days 20%
mthorsty 9/10 4108 days 20%
vixnomads 10/10 4138 days 20%
Andre Nunes 10/10 4138 days 20%
Rita20102010 10/10 4138 days 20%
Rose Kearsley 8/10 4159 days 16%
Melanie Elia 10/10 4169 days 20%
Andy Elia 10/10 4169 days 20%
katjones 10/10 4169 days 20%
Sallie Peters 10/10 4169 days 20%
jaimie tyler 10/10 4169 days 20%
Doris Resch 10/10 4175 days 17%
Frances Hay 9/10 4196 days 17%
Jezp16 10/10 4197 days 20%
Slimacik 10/10 4197 days 20%
Sally Orr 10/10 4197 days 20%
Hayley Wilson 10/10 4197 days 20%
Robert Trostle 10/10 4197 days 20%
Eileen 10/10 4197 days 20%
Camila Xavier 10/10 4228 days 20%
Robyn Burnett 10/10 4228 days 20%
Melanie Kreuzer 10/10 4228 days 20%
K Menzies 10/10 4228 days 20%
Rebecca Sherman 10/10 4228 days 20%
Josh Keeble 10/10 4228 days 20%
Rowena 10/10 4228 days 20%
gereldineb 7/10 4253 days 15%
Maria Fortuno 10/10 4259 days 20%
denny laird 10/10 4259 days 20%
Ann-Louise 10/10 4259 days 20%
Johnsteele 10/10 4259 days 20%
Dolores Del Rio 10/10 4259 days 20%
Samantha Costa 10/10 4259 days 20%
travelbug1488 10/10 4259 days 20%
Rebecca Jenner 10/10 4270 days 17%
Christine Van Den Berg Michele Imbach 10/10 4282 days 17%
ShaneHoran 10/10 4289 days 20%
Kevin LOMBA 10/10 4289 days 20%
Sheridan Hancock 10/10 4289 days 20%
Rossphall 10/10 4289 days 20%
waters811 10/10 4320 days 20%
Lyndsay Reid 10/10 4320 days 20%
SarahL 10/10 4320 days 20%
EllieMiller 10/10 4320 days 20%
Jackie Smith 10/10 4350 days 20%
Katie 10/10 4381 days 20%
MICHELLE_B 10/10 4412 days 20%
Mandy Ng 8/10 4442 days 19%
BTaylor 10/10 4473 days 20%
Rob Sprint 10/10 4473 days 20%
Jane Johnson 10/10 4473 days 20%
Lizzy Evans 10/10 4503 days 20%
davidne 9/10 4503 days 17%
Jeffrey C 10/10 4517 days 20%
Kristysue 10/10 4534 days 20%
scentless_apprentice 10/10 4534 days 20%
JeffO 10/10 4546 days 17%
MattB 9/10 4546 days 17%
Vili 10/10 4551 days 20%
Celine Cheval 10/10 4551 days 20%
Stephen Riley 10/10 4551 days 20%
Katie 10/10 4554 days 17%
Dave 10/10 4554 days 17%
Jonathan Liew 3/10 4571 days 15%
LauraA 7/10 4583 days 15%
BenD 7/10 4593 days 15%
bjanak326 10/10 4593 days 20%
Amma Littlewood 10/10 4654 days 20%
Ains 10/10 4669 days 20%
jaejacobson 10/10 4670 days 20%
georgepearse 10/10 4675 days 20%
Aoife 9/10 4678 days 17%
Andrea 10/10 4686 days 20%
Ellie 9/10 4710 days 17%
Caroline 8/10 4719 days 16%
Annie Walsh 8/10 4719 days 16%
Lucchi 10/10 4755 days 17%
Gorka Rojas 10/10 4776 days 17%
Sharlene Peach 10/10 4845 days 17%
Katy Bray 9/10 4883 days 17%
Philippe 10/10 4904 days 17%
Stephanie 8/10 4944 days 16%
Lena 9/10 4981 days 17%
Martine Arsac 9/10 4985 days 17%
Dick Janssen 7/10 5070 days 15%
Katie 10/10 5236 days 17%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The NZONE Skydive Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.08% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 123 days. However the NZONE Skydive Queenstown experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The NZONE Skydive Queenstown experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.05%
198 -2.06%
199 -2.07%
200 -2.08%
201 -2.09%
202 -2.11%
203 -2.12%

Final Ranking Score

93%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.