Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for NZONE Skydive Queenstown.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

NZONE Skydive Queenstown

Valid Reviews

174 Valid Reviews

The NZONE Skydive Queenstown experience has a total of 174 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 174 valid reviews:

Rating Count Percentage
10/10 132
76%
9/10 20
11%
8/10 13
7%
7/10 6
3%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 1
1%

95.11% Average

The raw data average (mean) for all the NZONE Skydive Queenstown valid reviews is 95.11% and is based on 174 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

60 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 174 valid reviews, the experience has 60 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 60 face-to-face reviews:

Rating Count Percentage
10/10 29
48%
9/10 17
28%
8/10 9
15%
7/10 5
8%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.67% Average

The raw data average (mean) for all the NZONE Skydive Queenstown face-to-face reviews is 91.67% and is based on 60 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.83%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Patricia Lye 8/10 194 days 94.04 100%
Magdalena 10/10 727 days true 31.75 33%
Dubrulle 10/10 730 days true 31.33 33%
Louise Nicholls 9/10 754 days true 28.11 29%
Caroline Coudray 10/10 757 days true 27.72 29%
Lily Lee 1/10 1016 days 5.09 5%
Frenziska Schmid 10/10 1018 days true 7.13 7%
Jam Boggomann 10/10 1469 days true 5.39 5%
Jason Panett 10/10 1502 days 4.44 4%
Charlotte 9/10 1719 days true 4.97 5%
Vuillermet 9/10 1719 days true 4.97 5%
Olivier Carval 8/10 1750 days true 4.92 4%
Kathryn Pisco 9/10 2119 days true 4.32 4%
Mike Pisco 10/10 2119 days true 4.32 4%
Janine Kohlgrueler 10/10 2120 days true 4.32 4%
Moni Sangoi 10/10 2141 days 3.57 3%
Mark and Eefie 8/10 2188 days true 4.2 4%
Weiyong 10/10 2325 days 3.32 3%
mayszin 10/10 2417 days 3.19 3%
Indra t Jolle 9/10 2482 days true 3.72 3%
Linda Kosters 10/10 2487 days true 3.71 3%
Nicholas Prakenhammar 8/10 2491 days true 3.71 3%
Tadej Ferjan 10/10 2492 days true 3.7 3%
Helen Chilton 10/10 2495 days true 3.7 3%
Clemens 9/10 2500 days true 3.69 3%
Devon Urlacher 9/10 2501 days true 3.69 3%
Felice 8/10 2538 days 3.02 2%
Laura McCusker 10/10 2585 days true 3.55 3%
Honestreviews 5/10 2599 days 2.94 2%
louiset 8/10 2630 days 2.9 2%
ellieo 10/10 2813 days 2.65 2%
Mitch4qt 10/10 2813 days 2.65 2%
tmarty 10/10 2813 days 2.65 2%
Becky Edney 10/10 2818 days true 3.17 3%
Van Vliet 10/10 2831 days true 3.15 3%
Javier Munoz 8/10 2837 days true 3.14 3%
Chris Ashton 10/10 2838 days true 3.13 3%
glavinles 10/10 2844 days 2.6 2%
John Hensman 10/10 2848 days true 3.12 3%
Sandra 9/10 2849 days true 3.12 3%
Chris Darlington 10/10 2852 days true 3.11 3%
Thomas Reidinger 9/10 2858 days true 3.1 2%
Kathryn Knipe 8/10 2862 days true 3.1 2%
Claus Olsen 10/10 2867 days true 3.09 2%
STACEY050983 10/10 2872 days 2.57 2%
fcapenerhurst 10/10 2872 days 2.57 2%
fifi 10/10 2872 days 2.57 2%
Ashleigh Buckley 10/10 2872 days true 3.08 2%
omakau 10/10 2872 days 2.57 2%
David Boyle 7/10 2872 days true 3.08 2%
electrifying 10/10 2872 days 2.57 2%
QtnThomas 10/10 2903 days 2.52 2%
viva 9/10 2903 days 2.52 2%
Rodieo 10/10 2903 days 2.52 2%
Julie 9/10 2934 days 2.48 2%
ghough 10/10 2934 days 2.48 2%
wackiesttulip 10/10 2934 days 2.48 2%
macattack 10/10 2934 days 2.48 2%
Mrtomo 7/10 2934 days 2.48 2%
Littleone 10/10 2964 days 2.44 2%
Chasity28xx 10/10 2995 days 2.4 2%
jennanz 10/10 2995 days 2.4 2%
nowakiwi 10/10 2995 days 2.4 2%
Pankaj_NZ 10/10 2995 days 2.4 2%
Sarah_R 10/10 3056 days 2.31 2%
christiane78 10/10 3056 days 2.31 2%
EvelinAgent 10/10 3056 days 2.31 2%
aspacheco 10/10 3056 days 2.31 2%
SamarFarooqui 10/10 3056 days 2.31 2%
JoeyS_1979 10/10 3087 days 2.27 2%
Quentin 10/10 3087 days 2.27 2%
Moira 10/10 3087 days 2.27 2%
chatr350 10/10 3087 days 2.27 2%
niki123 10/10 3087 days 2.27 2%
queenienz 10/10 3087 days 2.27 2%
MegS966 10/10 3087 days 2.27 2%
asha12345 10/10 3117 days 2.23 2%
jillmason 10/10 3117 days 2.23 2%
Langers 10/10 3117 days 2.23 2%
lukeluke 10/10 3117 days 2.23 2%
JessQT 10/10 3117 days 2.23 2%
gabo 10/10 3117 days 2.23 2%
GoongYu 10/10 3117 days 2.23 2%
rachelallen84 10/10 3117 days 2.23 2%
AdminPuppet 10/10 3117 days 2.23 2%
blessedbutterflies 10/10 3117 days 2.23 2%
mistybristow 10/10 3148 days 2.19 2%
Giselle 10/10 3148 days 2.19 2%
alan_caddick 10/10 3148 days 2.19 2%
mthorsty 9/10 3148 days 2.19 2%
vixnomads 10/10 3178 days 2.15 1%
Andre Nunes 10/10 3178 days 2.15 1%
Rita20102010 10/10 3178 days 2.15 1%
Rose Kearsley 8/10 3199 days true 2.54 2%
Melanie Elia 10/10 3209 days 2.1 1%
Andy Elia 10/10 3209 days 2.1 1%
katjones 10/10 3209 days 2.1 1%
Sallie Peters 10/10 3209 days 2.1 1%
jaimie tyler 10/10 3209 days 2.1 1%
Doris Resch 10/10 3215 days true 2.52 2%
Frances Hay 9/10 3236 days true 2.48 2%
Jezp16 10/10 3237 days 2.07 1%
Slimacik 10/10 3237 days 2.07 1%
Sally Orr 10/10 3237 days 2.07 1%
Hayley Wilson 10/10 3237 days 2.07 1%
Robert Trostle 10/10 3237 days 2.07 1%
Eileen 10/10 3237 days 2.07 1%
Camila Xavier 10/10 3268 days 2.02 1%
Robyn Burnett 10/10 3268 days 2.02 1%
Melanie Kreuzer 10/10 3268 days 2.02 1%
K Menzies 10/10 3268 days 2.02 1%
Rebecca Sherman 10/10 3268 days 2.02 1%
Josh Keeble 10/10 3268 days 2.02 1%
Rowena 10/10 3268 days 2.02 1%
gereldineb 7/10 3293 days true 2.39 2%
Maria Fortuno 10/10 3299 days 1.98 1%
denny laird 10/10 3299 days 1.98 1%
Ann-Louise 10/10 3299 days 1.98 1%
Johnsteele 10/10 3299 days 1.98 1%
Dolores Del Rio 10/10 3299 days 1.98 1%
Samantha Costa 10/10 3299 days 1.98 1%
travelbug1488 10/10 3299 days 1.98 1%
Rebecca Jenner 10/10 3310 days true 2.36 2%
Christine Van Den Berg Michele Imbach 10/10 3322 days true 2.34 2%
ShaneHoran 10/10 3329 days 1.94 1%
Kevin LOMBA 10/10 3329 days 1.94 1%
Sheridan Hancock 10/10 3329 days 1.94 1%
Rossphall 10/10 3329 days 1.94 1%
waters811 10/10 3360 days 1.9 1%
Lyndsay Reid 10/10 3360 days 1.9 1%
SarahL 10/10 3360 days 1.9 1%
EllieMiller 10/10 3360 days 1.9 1%
Jackie Smith 10/10 3390 days 1.86 1%
Katie 10/10 3421 days 1.81 1%
MICHELLE_B 10/10 3452 days 1.77 1%
Mandy Ng 8/10 3482 days 1.73 1%
BTaylor 10/10 3513 days 1.69 1%
Rob Sprint 10/10 3513 days 1.69 1%
Jane Johnson 10/10 3513 days 1.69 1%
Lizzy Evans 10/10 3543 days 1.65 1%
davidne 9/10 3543 days true 1.98 1%
Jeffrey C 10/10 3556 days 1.63 1%
Kristysue 10/10 3574 days 1.6 1%
scentless_apprentice 10/10 3574 days 1.6 1%
JeffO 10/10 3586 days true 1.91 1%
MattB 9/10 3586 days true 1.91 1%
Vili 10/10 3590 days 1.58 1%
Celine Cheval 10/10 3590 days 1.58 1%
Stephen Riley 10/10 3590 days 1.58 1%
Katie 10/10 3593 days true 1.89 1%
Dave 10/10 3593 days true 1.89 1%
Jonathan Liew 3/10 3611 days 1.41 1%
LauraA 7/10 3623 days true 1.84 1%
BenD 7/10 3633 days true 1.83 1%
bjanak326 10/10 3633 days 1.52 1%
Amma Littlewood 10/10 3694 days 1.44 1%
Ains 10/10 3708 days 1.42 1%
jaejacobson 10/10 3709 days 1.42 1%
georgepearse 10/10 3714 days 1.41 1%
Aoife 9/10 3717 days true 1.69 1%
Andrea 10/10 3725 days 1.4 1%
Ellie 9/10 3749 days true 1.64 1%
Caroline 8/10 3758 days true 1.62 1%
Annie Walsh 8/10 3758 days true 1.62 1%
Lucchi 10/10 3795 days true 1.56 1%
Gorka Rojas 10/10 3815 days true 1.53 1%
Sharlene Peach 10/10 3885 days true 1.41 1%
Katy Bray 9/10 3923 days true 1.35 1%
Philippe 10/10 3944 days true 1.32 1%
Stephanie 8/10 3984 days true 1.25 1%
Lena 9/10 4021 days true 1.19 0%
Martine Arsac 9/10 4025 days true 1.18 0%
Dick Janssen 7/10 4110 days true 1.04 0%
Katie 10/10 4276 days true 0.77 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The NZONE Skydive Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.46% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the NZONE Skydive Queenstown experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The NZONE Skydive Queenstown experience has been adjusted for 173 days. Adjustments are according to the following table.

Days Adjustment
170 -3.40%
171 -3.42%
172 -3.44%
173 -3.46%
174 -3.48%
175 -3.50%
176 -3.52%

Final Ranking Score

89%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.