Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for NZONE Skydive Queenstown.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

NZONE Skydive Queenstown

Valid Reviews

174 Valid Reviews

The NZONE Skydive Queenstown experience has a total of 174 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 174 valid reviews:

Rating Count Percentage
10/10 132
76%
9/10 20
11%
8/10 13
7%
7/10 6
3%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 1
1%

95.11% Average

The raw data average (mean) for all the NZONE Skydive Queenstown valid reviews is 95.11% and is based on 174 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

60 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 174 valid reviews, the experience has 60 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 60 face-to-face reviews:

Rating Count Percentage
10/10 29
48%
9/10 17
28%
8/10 9
15%
7/10 5
8%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.67% Average

The raw data average (mean) for all the NZONE Skydive Queenstown face-to-face reviews is 91.67% and is based on 60 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.89%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Patricia Lye 8/10 115 days 97.9 100%
Magdalena 10/10 648 days true 43.99 44%
Dubrulle 10/10 651 days true 43.49 44%
Louise Nicholls 9/10 675 days true 39.54 40%
Caroline Coudray 10/10 678 days true 39.07 39%
Lily Lee 1/10 937 days 7.61 7%
Frenziska Schmid 10/10 939 days true 10.63 10%
Jam Boggomann 10/10 1390 days true 5.52 5%
Jason Panett 10/10 1423 days 4.55 4%
Charlotte 9/10 1640 days true 5.1 4%
Vuillermet 9/10 1640 days true 5.1 4%
Olivier Carval 8/10 1671 days true 5.05 4%
Kathryn Pisco 9/10 2040 days true 4.45 4%
Mike Pisco 10/10 2040 days true 4.45 4%
Janine Kohlgrueler 10/10 2041 days true 4.44 4%
Moni Sangoi 10/10 2062 days 3.68 3%
Mark and Eefie 8/10 2109 days true 4.33 4%
Weiyong 10/10 2246 days 3.42 3%
mayszin 10/10 2338 days 3.3 2%
Indra t Jolle 9/10 2403 days true 3.85 3%
Linda Kosters 10/10 2408 days true 3.84 3%
Nicholas Prakenhammar 8/10 2412 days true 3.84 3%
Tadej Ferjan 10/10 2413 days true 3.83 3%
Helen Chilton 10/10 2416 days true 3.83 3%
Clemens 9/10 2421 days true 3.82 3%
Devon Urlacher 9/10 2422 days true 3.82 3%
Felice 8/10 2459 days 3.13 2%
Laura McCusker 10/10 2506 days true 3.68 3%
Honestreviews 5/10 2520 days 3.05 2%
louiset 8/10 2551 days 3.01 2%
ellieo 10/10 2734 days 2.75 2%
Mitch4qt 10/10 2734 days 2.75 2%
tmarty 10/10 2734 days 2.75 2%
Becky Edney 10/10 2739 days true 3.3 2%
Van Vliet 10/10 2752 days true 3.28 2%
Javier Munoz 8/10 2758 days true 3.27 2%
Chris Ashton 10/10 2759 days true 3.26 2%
glavinles 10/10 2765 days 2.71 2%
John Hensman 10/10 2769 days true 3.25 2%
Sandra 9/10 2770 days true 3.25 2%
Chris Darlington 10/10 2773 days true 3.24 2%
Thomas Reidinger 9/10 2779 days true 3.23 2%
Kathryn Knipe 8/10 2783 days true 3.23 2%
Claus Olsen 10/10 2788 days true 3.22 2%
STACEY050983 10/10 2793 days 2.67 2%
fcapenerhurst 10/10 2793 days 2.67 2%
fifi 10/10 2793 days 2.67 2%
Ashleigh Buckley 10/10 2793 days true 3.21 2%
omakau 10/10 2793 days 2.67 2%
David Boyle 7/10 2793 days true 3.21 2%
electrifying 10/10 2793 days 2.67 2%
QtnThomas 10/10 2824 days 2.63 2%
viva 9/10 2824 days 2.63 2%
Rodieo 10/10 2824 days 2.63 2%
Julie 9/10 2855 days 2.59 2%
ghough 10/10 2855 days 2.59 2%
wackiesttulip 10/10 2855 days 2.59 2%
macattack 10/10 2855 days 2.59 2%
Mrtomo 7/10 2855 days 2.59 2%
Littleone 10/10 2885 days 2.55 2%
Chasity28xx 10/10 2916 days 2.51 2%
jennanz 10/10 2916 days 2.51 2%
nowakiwi 10/10 2916 days 2.51 2%
Pankaj_NZ 10/10 2916 days 2.51 2%
Sarah_R 10/10 2977 days 2.42 2%
christiane78 10/10 2977 days 2.42 2%
EvelinAgent 10/10 2977 days 2.42 2%
aspacheco 10/10 2977 days 2.42 2%
SamarFarooqui 10/10 2977 days 2.42 2%
JoeyS_1979 10/10 3008 days 2.38 2%
Quentin 10/10 3008 days 2.38 2%
Moira 10/10 3008 days 2.38 2%
chatr350 10/10 3008 days 2.38 2%
niki123 10/10 3008 days 2.38 2%
queenienz 10/10 3008 days 2.38 2%
MegS966 10/10 3008 days 2.38 2%
asha12345 10/10 3038 days 2.34 1%
jillmason 10/10 3038 days 2.34 1%
Langers 10/10 3038 days 2.34 1%
lukeluke 10/10 3038 days 2.34 1%
JessQT 10/10 3038 days 2.34 1%
gabo 10/10 3038 days 2.34 1%
GoongYu 10/10 3038 days 2.34 1%
rachelallen84 10/10 3038 days 2.34 1%
AdminPuppet 10/10 3038 days 2.34 1%
blessedbutterflies 10/10 3038 days 2.34 1%
mistybristow 10/10 3069 days 2.3 1%
Giselle 10/10 3069 days 2.3 1%
alan_caddick 10/10 3069 days 2.3 1%
mthorsty 9/10 3069 days 2.3 1%
vixnomads 10/10 3099 days 2.25 1%
Andre Nunes 10/10 3099 days 2.25 1%
Rita20102010 10/10 3099 days 2.25 1%
Rose Kearsley 8/10 3120 days true 2.67 2%
Melanie Elia 10/10 3130 days 2.21 1%
Andy Elia 10/10 3130 days 2.21 1%
katjones 10/10 3130 days 2.21 1%
Sallie Peters 10/10 3130 days 2.21 1%
jaimie tyler 10/10 3130 days 2.21 1%
Doris Resch 10/10 3136 days true 2.64 2%
Frances Hay 9/10 3157 days true 2.61 2%
Jezp16 10/10 3158 days 2.17 1%
Slimacik 10/10 3158 days 2.17 1%
Sally Orr 10/10 3158 days 2.17 1%
Hayley Wilson 10/10 3158 days 2.17 1%
Robert Trostle 10/10 3158 days 2.17 1%
Eileen 10/10 3158 days 2.17 1%
Camila Xavier 10/10 3189 days 2.13 1%
Robyn Burnett 10/10 3189 days 2.13 1%
Melanie Kreuzer 10/10 3189 days 2.13 1%
K Menzies 10/10 3189 days 2.13 1%
Rebecca Sherman 10/10 3189 days 2.13 1%
Josh Keeble 10/10 3189 days 2.13 1%
Rowena 10/10 3189 days 2.13 1%
gereldineb 7/10 3214 days true 2.52 2%
Maria Fortuno 10/10 3220 days 2.09 1%
denny laird 10/10 3220 days 2.09 1%
Ann-Louise 10/10 3220 days 2.09 1%
Johnsteele 10/10 3220 days 2.09 1%
Dolores Del Rio 10/10 3220 days 2.09 1%
Samantha Costa 10/10 3220 days 2.09 1%
travelbug1488 10/10 3220 days 2.09 1%
Rebecca Jenner 10/10 3231 days true 2.49 2%
Christine Van Den Berg Michele Imbach 10/10 3243 days true 2.47 2%
ShaneHoran 10/10 3250 days 2.05 1%
Kevin LOMBA 10/10 3250 days 2.05 1%
Sheridan Hancock 10/10 3250 days 2.05 1%
Rossphall 10/10 3250 days 2.05 1%
waters811 10/10 3281 days 2.01 1%
Lyndsay Reid 10/10 3281 days 2.01 1%
SarahL 10/10 3281 days 2.01 1%
EllieMiller 10/10 3281 days 2.01 1%
Jackie Smith 10/10 3311 days 1.96 1%
Katie 10/10 3342 days 1.92 1%
MICHELLE_B 10/10 3373 days 1.88 1%
Mandy Ng 8/10 3403 days 1.84 1%
BTaylor 10/10 3434 days 1.8 1%
Rob Sprint 10/10 3434 days 1.8 1%
Jane Johnson 10/10 3434 days 1.8 1%
Lizzy Evans 10/10 3464 days 1.75 1%
davidne 9/10 3464 days true 2.11 1%
Jeffrey C 10/10 3477 days 1.74 1%
Kristysue 10/10 3495 days 1.71 1%
scentless_apprentice 10/10 3495 days 1.71 1%
JeffO 10/10 3507 days true 2.04 1%
MattB 9/10 3507 days true 2.04 1%
Vili 10/10 3511 days 1.69 1%
Celine Cheval 10/10 3511 days 1.69 1%
Stephen Riley 10/10 3511 days 1.69 1%
Katie 10/10 3514 days true 2.02 1%
Dave 10/10 3514 days true 2.02 1%
Jonathan Liew 3/10 3532 days 1.51 1%
LauraA 7/10 3544 days true 1.97 1%
BenD 7/10 3554 days true 1.96 1%
bjanak326 10/10 3554 days 1.63 1%
Amma Littlewood 10/10 3615 days 1.55 1%
Ains 10/10 3629 days 1.53 1%
jaejacobson 10/10 3630 days 1.53 1%
georgepearse 10/10 3635 days 1.52 1%
Aoife 9/10 3638 days true 1.82 1%
Andrea 10/10 3646 days 1.51 1%
Ellie 9/10 3670 days true 1.77 1%
Caroline 8/10 3679 days true 1.75 1%
Annie Walsh 8/10 3679 days true 1.75 1%
Lucchi 10/10 3716 days true 1.69 1%
Gorka Rojas 10/10 3736 days true 1.66 1%
Sharlene Peach 10/10 3806 days true 1.54 1%
Katy Bray 9/10 3844 days true 1.48 1%
Philippe 10/10 3865 days true 1.45 1%
Stephanie 8/10 3905 days true 1.38 0%
Lena 9/10 3942 days true 1.32 0%
Martine Arsac 9/10 3946 days true 1.31 0%
Dick Janssen 7/10 4031 days true 1.17 0%
Katie 10/10 4197 days true 0.9 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The NZONE Skydive Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.88% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the NZONE Skydive Queenstown experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The NZONE Skydive Queenstown experience has been adjusted for 94 days. Adjustments are according to the following table.

Days Adjustment
91 -1.82%
92 -1.84%
93 -1.86%
94 -1.88%
95 -1.90%
96 -1.92%
97 -1.94%

Final Ranking Score

91%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.