Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for NZONE Skydive Queenstown.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

NZONE Skydive Queenstown

Valid Reviews

174 Valid Reviews

The NZONE Skydive Queenstown experience has a total of 174 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 174 valid reviews:

Rating Count Percentage
10/10 132
76%
9/10 20
11%
8/10 13
7%
7/10 6
3%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 1
1%

95.11% Average

The raw data average (mean) for all the NZONE Skydive Queenstown valid reviews is 95.11% and is based on 174 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

60 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 174 valid reviews, the experience has 60 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 60 face-to-face reviews:

Rating Count Percentage
10/10 29
48%
9/10 17
28%
8/10 9
15%
7/10 5
8%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.67% Average

The raw data average (mean) for all the NZONE Skydive Queenstown face-to-face reviews is 91.67% and is based on 60 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.01%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Patricia Lye 8/10 1536 days 100%
Magdalena 10/10 2068 days 69%
Dubrulle 10/10 2071 days 69%
Louise Nicholls 9/10 2095 days 68%
Caroline Coudray 10/10 2098 days 68%
Lily Lee 1/10 2358 days 44%
Frenziska Schmid 10/10 2359 days 55%
Jam Boggomann 10/10 2810 days 34%
Jason Panett 10/10 2844 days 36%
Charlotte 9/10 3060 days 22%
Vuillermet 9/10 3060 days 22%
Olivier Carval 8/10 3091 days 19%
Kathryn Pisco 9/10 3460 days 3%
Mike Pisco 10/10 3460 days 3%
Janine Kohlgrueler 10/10 3461 days 3%
Moni Sangoi 10/10 3482 days 3%
Mark and Eefie 8/10 3529 days -1%
Weiyong 10/10 3666 days 21%
mayszin 10/10 3758 days 21%
Indra t Jolle 9/10 3823 days 18%
Linda Kosters 10/10 3828 days 18%
Nicholas Prakenhammar 8/10 3832 days 17%
Tadej Ferjan 10/10 3833 days 18%
Helen Chilton 10/10 3836 days 18%
Clemens 9/10 3841 days 18%
Devon Urlacher 9/10 3842 days 18%
Felice 8/10 3879 days 20%
Laura McCusker 10/10 3926 days 18%
Honestreviews 5/10 3940 days 16%
louiset 8/10 3971 days 20%
ellieo 10/10 4154 days 21%
Mitch4qt 10/10 4154 days 21%
tmarty 10/10 4154 days 21%
Becky Edney 10/10 4159 days 18%
Van Vliet 10/10 4172 days 18%
Javier Munoz 8/10 4178 days 17%
Chris Ashton 10/10 4179 days 18%
glavinles 10/10 4185 days 21%
John Hensman 10/10 4189 days 18%
Sandra 9/10 4190 days 18%
Chris Darlington 10/10 4193 days 18%
Thomas Reidinger 9/10 4199 days 18%
Kathryn Knipe 8/10 4203 days 17%
Claus Olsen 10/10 4208 days 18%
STACEY050983 10/10 4213 days 21%
fcapenerhurst 10/10 4213 days 21%
fifi 10/10 4213 days 21%
Ashleigh Buckley 10/10 4213 days 18%
omakau 10/10 4213 days 21%
David Boyle 7/10 4213 days 16%
electrifying 10/10 4213 days 21%
QtnThomas 10/10 4244 days 21%
viva 9/10 4244 days 21%
Rodieo 10/10 4244 days 21%
Julie 9/10 4275 days 21%
ghough 10/10 4275 days 21%
wackiesttulip 10/10 4275 days 21%
macattack 10/10 4275 days 21%
Mrtomo 7/10 4275 days 18%
Littleone 10/10 4305 days 21%
Chasity28xx 10/10 4336 days 21%
jennanz 10/10 4336 days 21%
nowakiwi 10/10 4336 days 21%
Pankaj_NZ 10/10 4336 days 21%
Sarah_R 10/10 4397 days 21%
christiane78 10/10 4397 days 21%
EvelinAgent 10/10 4397 days 21%
aspacheco 10/10 4397 days 21%
SamarFarooqui 10/10 4397 days 21%
JoeyS_1979 10/10 4428 days 21%
Quentin 10/10 4428 days 21%
Moira 10/10 4428 days 21%
chatr350 10/10 4428 days 21%
niki123 10/10 4428 days 21%
queenienz 10/10 4428 days 21%
MegS966 10/10 4428 days 21%
asha12345 10/10 4458 days 21%
jillmason 10/10 4458 days 21%
Langers 10/10 4458 days 21%
lukeluke 10/10 4458 days 21%
JessQT 10/10 4458 days 21%
gabo 10/10 4458 days 21%
GoongYu 10/10 4458 days 21%
rachelallen84 10/10 4458 days 21%
AdminPuppet 10/10 4458 days 21%
blessedbutterflies 10/10 4458 days 21%
mistybristow 10/10 4489 days 21%
Giselle 10/10 4489 days 21%
alan_caddick 10/10 4489 days 21%
mthorsty 9/10 4489 days 21%
vixnomads 10/10 4519 days 21%
Andre Nunes 10/10 4519 days 21%
Rita20102010 10/10 4519 days 21%
Rose Kearsley 8/10 4540 days 17%
Melanie Elia 10/10 4550 days 21%
Andy Elia 10/10 4550 days 21%
katjones 10/10 4550 days 21%
Sallie Peters 10/10 4550 days 21%
jaimie tyler 10/10 4550 days 21%
Doris Resch 10/10 4556 days 18%
Frances Hay 9/10 4577 days 18%
Jezp16 10/10 4578 days 21%
Slimacik 10/10 4578 days 21%
Sally Orr 10/10 4578 days 21%
Hayley Wilson 10/10 4578 days 21%
Robert Trostle 10/10 4578 days 21%
Eileen 10/10 4578 days 21%
Camila Xavier 10/10 4609 days 21%
Robyn Burnett 10/10 4609 days 21%
Melanie Kreuzer 10/10 4609 days 21%
K Menzies 10/10 4609 days 21%
Rebecca Sherman 10/10 4609 days 21%
Josh Keeble 10/10 4609 days 21%
Rowena 10/10 4609 days 21%
gereldineb 7/10 4634 days 16%
Maria Fortuno 10/10 4640 days 21%
denny laird 10/10 4640 days 21%
Ann-Louise 10/10 4640 days 21%
Johnsteele 10/10 4640 days 21%
Dolores Del Rio 10/10 4640 days 21%
Samantha Costa 10/10 4640 days 21%
travelbug1488 10/10 4640 days 21%
Rebecca Jenner 10/10 4651 days 18%
Christine Van Den Berg Michele Imbach 10/10 4663 days 18%
ShaneHoran 10/10 4670 days 21%
Kevin LOMBA 10/10 4670 days 21%
Sheridan Hancock 10/10 4670 days 21%
Rossphall 10/10 4670 days 21%
waters811 10/10 4701 days 21%
Lyndsay Reid 10/10 4701 days 21%
SarahL 10/10 4701 days 21%
EllieMiller 10/10 4701 days 21%
Jackie Smith 10/10 4731 days 21%
Katie 10/10 4762 days 21%
MICHELLE_B 10/10 4793 days 21%
Mandy Ng 8/10 4823 days 20%
BTaylor 10/10 4854 days 21%
Rob Sprint 10/10 4854 days 21%
Jane Johnson 10/10 4854 days 21%
Lizzy Evans 10/10 4884 days 21%
davidne 9/10 4884 days 18%
Jeffrey C 10/10 4898 days 21%
Kristysue 10/10 4915 days 21%
scentless_apprentice 10/10 4915 days 21%
JeffO 10/10 4927 days 18%
MattB 9/10 4927 days 18%
Vili 10/10 4932 days 21%
Celine Cheval 10/10 4932 days 21%
Stephen Riley 10/10 4932 days 21%
Katie 10/10 4935 days 18%
Dave 10/10 4935 days 18%
Jonathan Liew 3/10 4952 days 15%
LauraA 7/10 4964 days 16%
BenD 7/10 4974 days 16%
bjanak326 10/10 4974 days 21%
Amma Littlewood 10/10 5035 days 21%
Ains 10/10 5050 days 21%
jaejacobson 10/10 5051 days 21%
georgepearse 10/10 5056 days 21%
Aoife 9/10 5059 days 18%
Andrea 10/10 5066 days 21%
Ellie 9/10 5091 days 18%
Caroline 8/10 5100 days 17%
Annie Walsh 8/10 5100 days 17%
Lucchi 10/10 5136 days 18%
Gorka Rojas 10/10 5157 days 18%
Sharlene Peach 10/10 5226 days 18%
Katy Bray 9/10 5264 days 18%
Philippe 10/10 5285 days 18%
Stephanie 8/10 5325 days 17%
Lena 9/10 5362 days 18%
Martine Arsac 9/10 5366 days 18%
Dick Janssen 7/10 5451 days 16%
Katie 10/10 5617 days 18%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The NZONE Skydive Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.30% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 114 days. However the NZONE Skydive Queenstown experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The NZONE Skydive Queenstown experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.26%
198 -2.27%
199 -2.28%
200 -2.30%
201 -2.31%
202 -2.32%
203 -2.33%

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.