Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for NZONE Skydive Queenstown.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
173 Valid Reviews
The NZONE Skydive Queenstown experience has a total of 173 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 173 valid reviews:
The raw data average (mean) for all the NZONE Skydive Queenstown valid reviews is 95.20% and is based on 173 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
60 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 173 valid reviews, the experience has 60 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 60 face-to-face reviews:
The raw data average (mean) for all the NZONE Skydive Queenstown face-to-face reviews is 91.67% and is based on 60 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Louise Nicholls||9/10||488 days||94%|
|Caroline Coudray||10/10||491 days||93%|
|Lily Lee||1/10||750 days||24%|
|Frenziska Schmid||10/10||752 days||35%|
|Jam Boggomann||10/10||1203 days||6%|
|Jason Panett||10/10||1236 days||5%|
|Olivier Carval||8/10||1484 days||5%|
|Kathryn Pisco||9/10||1853 days||5%|
|Mike Pisco||10/10||1853 days||5%|
|Janine Kohlgrueler||10/10||1854 days||5%|
|Moni Sangoi||10/10||1875 days||3%|
|Mark and Eefie||8/10||1922 days||4%|
|Indra t Jolle||9/10||2216 days||4%|
|Linda Kosters||10/10||2221 days||4%|
|Nicholas Prakenhammar||8/10||2225 days||4%|
|Tadej Ferjan||10/10||2226 days||4%|
|Helen Chilton||10/10||2229 days||4%|
|Devon Urlacher||9/10||2235 days||4%|
|Laura McCusker||10/10||2319 days||4%|
|Becky Edney||10/10||2552 days||3%|
|Van Vliet||10/10||2565 days||3%|
|Javier Munoz||8/10||2571 days||3%|
|Chris Ashton||10/10||2572 days||3%|
|John Hensman||10/10||2582 days||3%|
|Chris Darlington||10/10||2586 days||3%|
|Thomas Reidinger||9/10||2592 days||3%|
|Kathryn Knipe||8/10||2596 days||3%|
|Claus Olsen||10/10||2601 days||3%|
|Ashleigh Buckley||10/10||2606 days||3%|
|David Boyle||7/10||2606 days||3%|
|Andre Nunes||10/10||2912 days||2%|
|Rose Kearsley||8/10||2933 days||2%|
|Melanie Elia||10/10||2943 days||2%|
|Andy Elia||10/10||2943 days||2%|
|Sallie Peters||10/10||2943 days||2%|
|jaimie tyler||10/10||2943 days||2%|
|Doris Resch||10/10||2949 days||2%|
|Frances Hay||9/10||2970 days||2%|
|Sally Orr||10/10||2971 days||2%|
|Hayley Wilson||10/10||2971 days||2%|
|Robert Trostle||10/10||2971 days||2%|
|Camila Xavier||10/10||3002 days||2%|
|Robyn Burnett||10/10||3002 days||2%|
|Melanie Kreuzer||10/10||3002 days||2%|
|K Menzies||10/10||3002 days||2%|
|Rebecca Sherman||10/10||3002 days||2%|
|Josh Keeble||10/10||3002 days||2%|
|Maria Fortuno||10/10||3033 days||1%|
|denny laird||10/10||3033 days||1%|
|Dolores Del Rio||10/10||3033 days||1%|
|Samantha Costa||10/10||3033 days||1%|
|Rebecca Jenner||10/10||3044 days||2%|
|Christine Van Den Berg Michele Imbach||10/10||3056 days||2%|
|Kevin LOMBA||10/10||3063 days||1%|
|Sheridan Hancock||10/10||3063 days||1%|
|Lyndsay Reid||10/10||3094 days||1%|
|Jackie Smith||10/10||3123 days||1%|
|Mandy Ng||8/10||3215 days||1%|
|Rob Sprint||10/10||3246 days||1%|
|Jane Johnson||10/10||3246 days||1%|
|Lizzy Evans||10/10||3277 days||1%|
|Jeffrey C||10/10||3290 days||1%|
|Celine Cheval||10/10||3324 days||1%|
|Stephen Riley||10/10||3324 days||1%|
|Jonathan Liew||3/10||3344 days||1%|
|Amma Littlewood||10/10||3428 days||1%|
|Annie Walsh||8/10||3492 days||1%|
|Gorka Rojas||10/10||3549 days||1%|
|Sharlene Peach||10/10||3618 days||1%|
|Katy Bray||9/10||3657 days||1%|
|Martine Arsac||9/10||3759 days||1%|
|Dick Janssen||7/10||3843 days||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The NZONE Skydive Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the NZONE Skydive Queenstown experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The NZONE Skydive Queenstown experience has been adjusted for 328 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.