Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for NZONE Skydive Queenstown.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

NZONE Skydive Queenstown

Valid Reviews

174 Valid Reviews

The NZONE Skydive Queenstown experience has a total of 174 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 174 valid reviews:

Rating Count Percentage
10/10 132
76%
9/10 20
11%
8/10 13
7%
7/10 6
3%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 1
1%

95.11% Average

The raw data average (mean) for all the NZONE Skydive Queenstown valid reviews is 95.11% and is based on 174 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

60 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 174 valid reviews, the experience has 60 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 60 face-to-face reviews:

Rating Count Percentage
10/10 29
48%
9/10 17
28%
8/10 9
15%
7/10 5
8%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.67% Average

The raw data average (mean) for all the NZONE Skydive Queenstown face-to-face reviews is 91.67% and is based on 60 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.03%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Patricia Lye 8/10 1237 days 100%
Magdalena 10/10 1770 days 74%
Dubrulle 10/10 1773 days 74%
Louise Nicholls 9/10 1797 days 73%
Caroline Coudray 10/10 1800 days 73%
Lily Lee 1/10 2059 days 51%
Frenziska Schmid 10/10 2061 days 62%
Jam Boggomann 10/10 2512 days 45%
Jason Panett 10/10 2545 days 48%
Charlotte 9/10 2762 days 35%
Vuillermet 9/10 2762 days 35%
Olivier Carval 8/10 2793 days 32%
Kathryn Pisco 9/10 3162 days 19%
Mike Pisco 10/10 3162 days 19%
Janine Kohlgrueler 10/10 3163 days 19%
Moni Sangoi 10/10 3184 days 20%
Mark and Eefie 8/10 3231 days 15%
Weiyong 10/10 3368 days 12%
mayszin 10/10 3460 days 8%
Indra t Jolle 9/10 3525 days 5%
Linda Kosters 10/10 3530 days 4%
Nicholas Prakenhammar 8/10 3534 days 4%
Tadej Ferjan 10/10 3535 days 4%
Helen Chilton 10/10 3538 days 4%
Clemens 9/10 3543 days 4%
Devon Urlacher 9/10 3544 days 4%
Felice 8/10 3581 days 3%
Laura McCusker 10/10 3628 days 1%
Honestreviews 5/10 3642 days 0%
louiset 8/10 3673 days 21%
ellieo 10/10 3856 days 22%
Mitch4qt 10/10 3856 days 22%
tmarty 10/10 3856 days 22%
Becky Edney 10/10 3861 days 20%
Van Vliet 10/10 3874 days 20%
Javier Munoz 8/10 3880 days 19%
Chris Ashton 10/10 3881 days 20%
glavinles 10/10 3887 days 22%
John Hensman 10/10 3891 days 20%
Sandra 9/10 3892 days 20%
Chris Darlington 10/10 3895 days 20%
Thomas Reidinger 9/10 3901 days 20%
Kathryn Knipe 8/10 3905 days 19%
Claus Olsen 10/10 3910 days 20%
STACEY050983 10/10 3915 days 22%
fcapenerhurst 10/10 3915 days 22%
fifi 10/10 3915 days 22%
Ashleigh Buckley 10/10 3915 days 20%
omakau 10/10 3915 days 22%
David Boyle 7/10 3915 days 18%
electrifying 10/10 3915 days 22%
QtnThomas 10/10 3946 days 22%
viva 9/10 3946 days 22%
Rodieo 10/10 3946 days 22%
Julie 9/10 3977 days 22%
ghough 10/10 3977 days 22%
wackiesttulip 10/10 3977 days 22%
macattack 10/10 3977 days 22%
Mrtomo 7/10 3977 days 20%
Littleone 10/10 4007 days 22%
Chasity28xx 10/10 4038 days 22%
jennanz 10/10 4038 days 22%
nowakiwi 10/10 4038 days 22%
Pankaj_NZ 10/10 4038 days 22%
Sarah_R 10/10 4099 days 22%
christiane78 10/10 4099 days 22%
EvelinAgent 10/10 4099 days 22%
aspacheco 10/10 4099 days 22%
SamarFarooqui 10/10 4099 days 22%
JoeyS_1979 10/10 4130 days 22%
Quentin 10/10 4130 days 22%
Moira 10/10 4130 days 22%
chatr350 10/10 4130 days 22%
niki123 10/10 4130 days 22%
queenienz 10/10 4130 days 22%
MegS966 10/10 4130 days 22%
asha12345 10/10 4160 days 22%
jillmason 10/10 4160 days 22%
Langers 10/10 4160 days 22%
lukeluke 10/10 4160 days 22%
JessQT 10/10 4160 days 22%
gabo 10/10 4160 days 22%
GoongYu 10/10 4160 days 22%
rachelallen84 10/10 4160 days 22%
AdminPuppet 10/10 4160 days 22%
blessedbutterflies 10/10 4160 days 22%
mistybristow 10/10 4191 days 22%
Giselle 10/10 4191 days 22%
alan_caddick 10/10 4191 days 22%
mthorsty 9/10 4191 days 22%
vixnomads 10/10 4221 days 22%
Andre Nunes 10/10 4221 days 22%
Rita20102010 10/10 4221 days 22%
Rose Kearsley 8/10 4242 days 19%
Melanie Elia 10/10 4252 days 22%
Andy Elia 10/10 4252 days 22%
katjones 10/10 4252 days 22%
Sallie Peters 10/10 4252 days 22%
jaimie tyler 10/10 4252 days 22%
Doris Resch 10/10 4258 days 20%
Frances Hay 9/10 4279 days 20%
Jezp16 10/10 4280 days 22%
Slimacik 10/10 4280 days 22%
Sally Orr 10/10 4280 days 22%
Hayley Wilson 10/10 4280 days 22%
Robert Trostle 10/10 4280 days 22%
Eileen 10/10 4280 days 22%
Camila Xavier 10/10 4311 days 22%
Robyn Burnett 10/10 4311 days 22%
Melanie Kreuzer 10/10 4311 days 22%
K Menzies 10/10 4311 days 22%
Rebecca Sherman 10/10 4311 days 22%
Josh Keeble 10/10 4311 days 22%
Rowena 10/10 4311 days 22%
gereldineb 7/10 4336 days 18%
Maria Fortuno 10/10 4342 days 22%
denny laird 10/10 4342 days 22%
Ann-Louise 10/10 4342 days 22%
Johnsteele 10/10 4342 days 22%
Dolores Del Rio 10/10 4342 days 22%
Samantha Costa 10/10 4342 days 22%
travelbug1488 10/10 4342 days 22%
Rebecca Jenner 10/10 4353 days 20%
Christine Van Den Berg Michele Imbach 10/10 4365 days 20%
ShaneHoran 10/10 4372 days 22%
Kevin LOMBA 10/10 4372 days 22%
Sheridan Hancock 10/10 4372 days 22%
Rossphall 10/10 4372 days 22%
waters811 10/10 4403 days 22%
Lyndsay Reid 10/10 4403 days 22%
SarahL 10/10 4403 days 22%
EllieMiller 10/10 4403 days 22%
Jackie Smith 10/10 4433 days 22%
Katie 10/10 4464 days 22%
MICHELLE_B 10/10 4495 days 22%
Mandy Ng 8/10 4525 days 21%
BTaylor 10/10 4556 days 22%
Rob Sprint 10/10 4556 days 22%
Jane Johnson 10/10 4556 days 22%
Lizzy Evans 10/10 4586 days 22%
davidne 9/10 4586 days 20%
Jeffrey C 10/10 4599 days 22%
Kristysue 10/10 4617 days 22%
scentless_apprentice 10/10 4617 days 22%
JeffO 10/10 4629 days 20%
MattB 9/10 4629 days 20%
Vili 10/10 4633 days 22%
Celine Cheval 10/10 4633 days 22%
Stephen Riley 10/10 4633 days 22%
Katie 10/10 4636 days 20%
Dave 10/10 4636 days 20%
Jonathan Liew 3/10 4654 days 17%
LauraA 7/10 4666 days 18%
BenD 7/10 4676 days 18%
bjanak326 10/10 4676 days 22%
Amma Littlewood 10/10 4737 days 22%
Ains 10/10 4751 days 22%
jaejacobson 10/10 4752 days 22%
georgepearse 10/10 4757 days 22%
Aoife 9/10 4760 days 20%
Andrea 10/10 4768 days 22%
Ellie 9/10 4792 days 20%
Caroline 8/10 4801 days 19%
Annie Walsh 8/10 4801 days 19%
Lucchi 10/10 4838 days 20%
Gorka Rojas 10/10 4858 days 20%
Sharlene Peach 10/10 4928 days 20%
Katy Bray 9/10 4966 days 20%
Philippe 10/10 4987 days 20%
Stephanie 8/10 5027 days 19%
Lena 9/10 5064 days 20%
Martine Arsac 9/10 5068 days 20%
Dick Janssen 7/10 5153 days 18%
Katie 10/10 5319 days 20%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The NZONE Skydive Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.68% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 56 days. However the NZONE Skydive Queenstown experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The NZONE Skydive Queenstown experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.62%
198 -3.64%
199 -3.66%
200 -3.68%
201 -3.70%
202 -3.71%
203 -3.73%

Final Ranking Score

91%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.