Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for NZONE Skydive Queenstown.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

NZONE Skydive Queenstown

Valid Reviews

174 Valid Reviews

The NZONE Skydive Queenstown experience has a total of 174 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 174 valid reviews:

Rating Count Percentage
10/10 132
76%
9/10 20
11%
8/10 13
7%
7/10 6
3%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 1
1%

95.11% Average

The raw data average (mean) for all the NZONE Skydive Queenstown valid reviews is 95.11% and is based on 174 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

60 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 174 valid reviews, the experience has 60 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 60 face-to-face reviews:

Rating Count Percentage
10/10 29
48%
9/10 17
28%
8/10 9
15%
7/10 5
8%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.67% Average

The raw data average (mean) for all the NZONE Skydive Queenstown face-to-face reviews is 91.67% and is based on 60 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

94.82%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Patricia Lye 8/10 1052 days 100%
Magdalena 10/10 1585 days 71%
Dubrulle 10/10 1588 days 70%
Louise Nicholls 9/10 1612 days 70%
Caroline Coudray 10/10 1615 days 69%
Lily Lee 1/10 1874 days 47%
Frenziska Schmid 10/10 1876 days 60%
Jam Boggomann 10/10 2327 days 43%
Jason Panett 10/10 2360 days 47%
Charlotte 9/10 2577 days 34%
Vuillermet 9/10 2577 days 34%
Olivier Carval 8/10 2608 days 30%
Kathryn Pisco 9/10 2977 days 19%
Mike Pisco 10/10 2977 days 19%
Janine Kohlgrueler 10/10 2978 days 19%
Moni Sangoi 10/10 2999 days 21%
Mark and Eefie 8/10 3046 days 15%
Weiyong 10/10 3183 days 13%
mayszin 10/10 3275 days 9%
Indra t Jolle 9/10 3340 days 5%
Linda Kosters 10/10 3345 days 5%
Nicholas Prakenhammar 8/10 3349 days 4%
Tadej Ferjan 10/10 3350 days 5%
Helen Chilton 10/10 3353 days 5%
Clemens 9/10 3358 days 5%
Devon Urlacher 9/10 3359 days 4%
Felice 8/10 3396 days 4%
Laura McCusker 10/10 3443 days 1%
Honestreviews 5/10 3457 days 0%
louiset 8/10 3488 days 0%
ellieo 10/10 3671 days 15%
Mitch4qt 10/10 3671 days 15%
tmarty 10/10 3671 days 15%
Becky Edney 10/10 3676 days 13%
Van Vliet 10/10 3689 days 13%
Javier Munoz 8/10 3695 days 12%
Chris Ashton 10/10 3696 days 13%
glavinles 10/10 3702 days 15%
John Hensman 10/10 3706 days 13%
Sandra 9/10 3707 days 13%
Chris Darlington 10/10 3710 days 13%
Thomas Reidinger 9/10 3716 days 13%
Kathryn Knipe 8/10 3720 days 12%
Claus Olsen 10/10 3725 days 13%
STACEY050983 10/10 3730 days 15%
fcapenerhurst 10/10 3730 days 15%
fifi 10/10 3730 days 15%
Ashleigh Buckley 10/10 3730 days 13%
omakau 10/10 3730 days 15%
David Boyle 7/10 3730 days 11%
electrifying 10/10 3730 days 15%
QtnThomas 10/10 3761 days 15%
viva 9/10 3761 days 15%
Rodieo 10/10 3761 days 15%
Julie 9/10 3792 days 15%
ghough 10/10 3792 days 15%
wackiesttulip 10/10 3792 days 15%
macattack 10/10 3792 days 15%
Mrtomo 7/10 3792 days 13%
Littleone 10/10 3822 days 15%
Chasity28xx 10/10 3853 days 15%
jennanz 10/10 3853 days 15%
nowakiwi 10/10 3853 days 15%
Pankaj_NZ 10/10 3853 days 15%
Sarah_R 10/10 3914 days 15%
christiane78 10/10 3914 days 15%
EvelinAgent 10/10 3914 days 15%
aspacheco 10/10 3914 days 15%
SamarFarooqui 10/10 3914 days 15%
JoeyS_1979 10/10 3945 days 15%
Quentin 10/10 3945 days 15%
Moira 10/10 3945 days 15%
chatr350 10/10 3945 days 15%
niki123 10/10 3945 days 15%
queenienz 10/10 3945 days 15%
MegS966 10/10 3945 days 15%
asha12345 10/10 3975 days 15%
jillmason 10/10 3975 days 15%
Langers 10/10 3975 days 15%
lukeluke 10/10 3975 days 15%
JessQT 10/10 3975 days 15%
gabo 10/10 3975 days 15%
GoongYu 10/10 3975 days 15%
rachelallen84 10/10 3975 days 15%
AdminPuppet 10/10 3975 days 15%
blessedbutterflies 10/10 3975 days 15%
mistybristow 10/10 4006 days 15%
Giselle 10/10 4006 days 15%
alan_caddick 10/10 4006 days 15%
mthorsty 9/10 4006 days 15%
vixnomads 10/10 4036 days 15%
Andre Nunes 10/10 4036 days 15%
Rita20102010 10/10 4036 days 15%
Rose Kearsley 8/10 4057 days 12%
Melanie Elia 10/10 4067 days 15%
Andy Elia 10/10 4067 days 15%
katjones 10/10 4067 days 15%
Sallie Peters 10/10 4067 days 15%
jaimie tyler 10/10 4067 days 15%
Doris Resch 10/10 4073 days 13%
Frances Hay 9/10 4094 days 13%
Jezp16 10/10 4095 days 15%
Slimacik 10/10 4095 days 15%
Sally Orr 10/10 4095 days 15%
Hayley Wilson 10/10 4095 days 15%
Robert Trostle 10/10 4095 days 15%
Eileen 10/10 4095 days 15%
Camila Xavier 10/10 4126 days 15%
Robyn Burnett 10/10 4126 days 15%
Melanie Kreuzer 10/10 4126 days 15%
K Menzies 10/10 4126 days 15%
Rebecca Sherman 10/10 4126 days 15%
Josh Keeble 10/10 4126 days 15%
Rowena 10/10 4126 days 15%
gereldineb 7/10 4151 days 11%
Maria Fortuno 10/10 4157 days 15%
denny laird 10/10 4157 days 15%
Ann-Louise 10/10 4157 days 15%
Johnsteele 10/10 4157 days 15%
Dolores Del Rio 10/10 4157 days 15%
Samantha Costa 10/10 4157 days 15%
travelbug1488 10/10 4157 days 15%
Rebecca Jenner 10/10 4168 days 13%
Christine Van Den Berg Michele Imbach 10/10 4180 days 13%
ShaneHoran 10/10 4187 days 15%
Kevin LOMBA 10/10 4187 days 15%
Sheridan Hancock 10/10 4187 days 15%
Rossphall 10/10 4187 days 15%
waters811 10/10 4218 days 15%
Lyndsay Reid 10/10 4218 days 15%
SarahL 10/10 4218 days 15%
EllieMiller 10/10 4218 days 15%
Jackie Smith 10/10 4248 days 15%
Katie 10/10 4279 days 15%
MICHELLE_B 10/10 4310 days 15%
Mandy Ng 8/10 4340 days 14%
BTaylor 10/10 4371 days 15%
Rob Sprint 10/10 4371 days 15%
Jane Johnson 10/10 4371 days 15%
Lizzy Evans 10/10 4401 days 15%
davidne 9/10 4401 days 13%
Jeffrey C 10/10 4414 days 15%
Kristysue 10/10 4432 days 15%
scentless_apprentice 10/10 4432 days 15%
JeffO 10/10 4444 days 13%
MattB 9/10 4444 days 13%
Vili 10/10 4448 days 15%
Celine Cheval 10/10 4448 days 15%
Stephen Riley 10/10 4448 days 15%
Katie 10/10 4451 days 13%
Dave 10/10 4451 days 13%
Jonathan Liew 3/10 4469 days 10%
LauraA 7/10 4481 days 11%
BenD 7/10 4491 days 11%
bjanak326 10/10 4491 days 15%
Amma Littlewood 10/10 4552 days 15%
Ains 10/10 4566 days 15%
jaejacobson 10/10 4567 days 15%
georgepearse 10/10 4572 days 15%
Aoife 9/10 4575 days 13%
Andrea 10/10 4583 days 15%
Ellie 9/10 4607 days 13%
Caroline 8/10 4616 days 12%
Annie Walsh 8/10 4616 days 12%
Lucchi 10/10 4653 days 13%
Gorka Rojas 10/10 4673 days 13%
Sharlene Peach 10/10 4743 days 13%
Katy Bray 9/10 4781 days 13%
Philippe 10/10 4802 days 13%
Stephanie 8/10 4842 days 12%
Lena 9/10 4879 days 13%
Martine Arsac 9/10 4883 days 13%
Dick Janssen 7/10 4968 days 11%
Katie 10/10 5134 days 13%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The NZONE Skydive Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.38% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 68 days. However the NZONE Skydive Queenstown experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The NZONE Skydive Queenstown experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.33%
198 -3.35%
199 -3.36%
200 -3.38%
201 -3.40%
202 -3.41%
203 -3.43%

Final Ranking Score

91%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.