Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Q Box Motorhome Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
88 Valid Reviews
The Q Box Motorhome Park experience has a total of 91 reviews. There are 88 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 88 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
5% |
| 9/10 | 15 |
|
17% |
| 8/10 | 27 |
|
31% |
| 7/10 | 12 |
|
14% |
| 6/10 | 11 |
|
13% |
| 5/10 | 5 |
|
6% |
| 4/10 | 2 |
|
2% |
| 3/10 | 5 |
|
6% |
| 2/10 | 5 |
|
6% |
| 1/10 | 2 |
|
2% |
68.30% Average
The raw data average (mean) for all the Q Box Motorhome Park valid reviews is 68.30% and is based on 88 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
36 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 88 valid reviews, the experience has 36 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 36 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 7 |
|
19% |
| 8/10 | 19 |
|
53% |
| 7/10 | 5 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
3% |
| 4/10 | 1 |
|
3% |
| 3/10 | 1 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
78.33% Average
The raw data average (mean) for all the Q Box Motorhome Park face-to-face reviews is 78.33% and is based on 36 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
62.78%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| cirefice bernard | 7/10 | 344 days | 100% |
| Viktoria | 6/10 | 619 days | 78% |
| Ofir | 2/10 | 678 days | 39% |
| Jamie | 7/10 | 1044 days | 43% |
| Paulo | 4/10 | 1166 days | 22% |
| Or Guz | 3/10 | 1378 days | 10% |
| Patrick Reuvers | 2/10 | 1378 days | 9% |
| Trui Waalwijk | 6/10 | 1409 days | 15% |
| Julia | 7/10 | 1440 days | 14% |
| Romy De Bruin | 8/10 | 1470 days | 14% |
| Paul Dempsey | 3/10 | 1470 days | 8% |
| Caolan Harvey | 9/10 | 1470 days | 14% |
| HAJOON PARK | 10/10 | 1531 days | 11% |
| Georgia | 9/10 | 2108 days | 5% |
| Dan | 8/10 | 2170 days | 5% |
| Marnie | 8/10 | 2505 days | 4% |
| Lisa | 8/10 | 2566 days | 4% |
| Celly | 8/10 | 2811 days | 3% |
| Dan | 5/10 | 2901 days | 3% |
| sally m | 9/10 | 3084 days | 3% |
| Harriet Smith | 8/10 | 3541 days | 2% |
| Marcel G | 2/10 | 3644 days | 1% |
| Helen Keck | 6/10 | 3758 days | 1% |
| Beth Goodrich | 5/10 | 3765 days | 1% |
| Alicia McCormick | 6/10 | 3775 days | 1% |
| Monique Schreiner | 9/10 | 3783 days | 1% |
| Nipon Assanuk | 6/10 | 3860 days | 1% |
| Susanne Muller | 6/10 | 3875 days | 1% |
| Jenny Adams | 7/10 | 3888 days | 1% |
| Sara Dimnik | 7/10 | 3888 days | 1% |
| Bert Strijtveen | 5/10 | 3927 days | 1% |
| Craig Dawson | 9/10 | 4025 days | 1% |
| Harriet Bramley | 6/10 | 4091 days | 1% |
| Fabien Metro | 3/10 | 4123 days | 0% |
| Saskia Luecke | 6/10 | 4203 days | 0% |
| Daniel Jurt | 3/10 | 4213 days | 0% |
| Nils Holdack | 2/10 | 4233 days | 0% |
| Natalia Lukito | 6/10 | 4279 days | 0% |
| Elles Janssen | 7/10 | 4331 days | 0% |
| ct2034 | 1/10 | 4331 days | 0% |
| imran pariyani | 9/10 | 4340 days | 0% |
| Jam Boggomann | 7/10 | 4358 days | 0% |
| Paul de Bruijn | 8/10 | 4372 days | 0% |
| Sina Leidig | 9/10 | 4392 days | 1% |
| Robert Webber | 1/10 | 4392 days | 0% |
| Martin Sajdok | 3/10 | 4608 days | 1% |
| Jesper Henriksen | 8/10 | 4632 days | 1% |
| Helene Andersen | 7/10 | 4632 days | 1% |
| Douglas Dean | 8/10 | 4637 days | 1% |
| Linus Larsson | 4/10 | 4643 days | 1% |
| Andrew Magill | 9/10 | 4643 days | 1% |
| Anna Guzewiez | 7/10 | 4656 days | 1% |
| Simon Tanguy | 8/10 | 4656 days | 1% |
| Inga Memmen | 9/10 | 4663 days | 1% |
| Richard van den Bosch | 8/10 | 4681 days | 1% |
| Ina Daubenbuechel | 9/10 | 4681 days | 1% |
| Uta Dingebauer | 9/10 | 4681 days | 1% |
| Julia Amberger | 8/10 | 4687 days | 1% |
| Annalina Drebald | 9/10 | 4687 days | 1% |
| Nicolas Trezeguet | 8/10 | 4697 days | 1% |
| Jesse Farrell | 8/10 | 4705 days | 1% |
| Jeremy Maurer | 8/10 | 4727 days | 1% |
| Erin Decker | 5/10 | 4727 days | 1% |
| 2 tent travelers from Montreal | 6/10 | 4727 days | 1% |
| Elise Robson | 7/10 | 4910 days | 1% |
| Deon Bossenger | 9/10 | 4971 days | 1% |
| shaynne thompson | 6/10 | 4971 days | 1% |
| Marla Fogh | 9/10 | 4985 days | 1% |
| Wayne Kerr | 5/10 | 4989 days | 1% |
| Abby Rescr | 8/10 | 5002 days | 1% |
| Frederick Dean | 8/10 | 5002 days | 1% |
| Helen Dean | 8/10 | 5002 days | 1% |
| Joey Mertzig | 8/10 | 5019 days | 1% |
| Alison Langley | 8/10 | 5074 days | 1% |
| Michael Kretzschmar | 8/10 | 5078 days | 1% |
| Andreas and Christine and Nora Busch | 8/10 | 5091 days | 1% |
| David | 10/10 | 5122 days | 1% |
| Moni01 | 2/10 | 5336 days | 1% |
| Laura vanGool | 8/10 | 5352 days | 1% |
| Emma Bagguley | 10/10 | 5374 days | 1% |
| R Straathof | 8/10 | 5383 days | 1% |
| Jessica Lane | 9/10 | 5393 days | 1% |
| DJohnson | 8/10 | 5549 days | 1% |
| Marc Edwards | 8/10 | 5691 days | 1% |
| Sean Brownell | 7/10 | 5702 days | 1% |
| Sophie Burge | 7/10 | 5710 days | 1% |
| Michaela Strohmarer | 10/10 | 5725 days | 1% |
| Carolin Moberg | 8/10 | 5738 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Q Box Motorhome Park experience has plenty of reviews and does not meet the criteria for any adjustment.
-3.96% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 46 days. However the Q Box Motorhome Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Q Box Motorhome Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.90% |
| 198 | -3.92% |
| 199 | -3.94% |
| 200 | -3.96% |
| 201 | -3.98% |
| 202 | -4.00% |
| 203 | -4.02% |
| … | … |
14.94% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.