Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Q Box Motorhome Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
88 Valid Reviews
The Q Box Motorhome Park experience has a total of 91 reviews. There are 88 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 88 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
5% |
| 9/10 | 15 |
|
17% |
| 8/10 | 27 |
|
31% |
| 7/10 | 12 |
|
14% |
| 6/10 | 11 |
|
13% |
| 5/10 | 5 |
|
6% |
| 4/10 | 2 |
|
2% |
| 3/10 | 5 |
|
6% |
| 2/10 | 5 |
|
6% |
| 1/10 | 2 |
|
2% |
68.30% Average
The raw data average (mean) for all the Q Box Motorhome Park valid reviews is 68.30% and is based on 88 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
36 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 88 valid reviews, the experience has 36 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 36 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 7 |
|
19% |
| 8/10 | 19 |
|
53% |
| 7/10 | 5 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
3% |
| 4/10 | 1 |
|
3% |
| 3/10 | 1 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
78.33% Average
The raw data average (mean) for all the Q Box Motorhome Park face-to-face reviews is 78.33% and is based on 36 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
62.71%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| cirefice bernard | 7/10 | 324 days | 100% |
| Viktoria | 6/10 | 599 days | 78% |
| Ofir | 2/10 | 658 days | 39% |
| Jamie | 7/10 | 1024 days | 44% |
| Paulo | 4/10 | 1146 days | 23% |
| Or Guz | 3/10 | 1358 days | 11% |
| Patrick Reuvers | 2/10 | 1358 days | 9% |
| Trui Waalwijk | 6/10 | 1389 days | 16% |
| Julia | 7/10 | 1420 days | 15% |
| Romy De Bruin | 8/10 | 1450 days | 15% |
| Paul Dempsey | 3/10 | 1450 days | 8% |
| Caolan Harvey | 9/10 | 1450 days | 15% |
| HAJOON PARK | 10/10 | 1511 days | 12% |
| Georgia | 9/10 | 2088 days | 5% |
| Dan | 8/10 | 2150 days | 5% |
| Marnie | 8/10 | 2485 days | 4% |
| Lisa | 8/10 | 2546 days | 4% |
| Celly | 8/10 | 2791 days | 3% |
| Dan | 5/10 | 2881 days | 3% |
| sally m | 9/10 | 3064 days | 3% |
| Harriet Smith | 8/10 | 3521 days | 2% |
| Marcel G | 2/10 | 3624 days | 1% |
| Helen Keck | 6/10 | 3738 days | 1% |
| Beth Goodrich | 5/10 | 3745 days | 1% |
| Alicia McCormick | 6/10 | 3755 days | 1% |
| Monique Schreiner | 9/10 | 3763 days | 1% |
| Nipon Assanuk | 6/10 | 3840 days | 1% |
| Susanne Muller | 6/10 | 3855 days | 1% |
| Jenny Adams | 7/10 | 3868 days | 1% |
| Sara Dimnik | 7/10 | 3868 days | 1% |
| Bert Strijtveen | 5/10 | 3907 days | 1% |
| Craig Dawson | 9/10 | 4005 days | 1% |
| Harriet Bramley | 6/10 | 4071 days | 1% |
| Fabien Metro | 3/10 | 4103 days | 0% |
| Saskia Luecke | 6/10 | 4183 days | 0% |
| Daniel Jurt | 3/10 | 4193 days | 0% |
| Nils Holdack | 2/10 | 4213 days | 0% |
| Natalia Lukito | 6/10 | 4259 days | 0% |
| Elles Janssen | 7/10 | 4311 days | 0% |
| ct2034 | 1/10 | 4311 days | 0% |
| imran pariyani | 9/10 | 4320 days | 0% |
| Jam Boggomann | 7/10 | 4338 days | 0% |
| Paul de Bruijn | 8/10 | 4352 days | 0% |
| Sina Leidig | 9/10 | 4372 days | 0% |
| Robert Webber | 1/10 | 4372 days | 0% |
| Martin Sajdok | 3/10 | 4588 days | 1% |
| Jesper Henriksen | 8/10 | 4612 days | 1% |
| Helene Andersen | 7/10 | 4612 days | 1% |
| Douglas Dean | 8/10 | 4617 days | 1% |
| Linus Larsson | 4/10 | 4623 days | 1% |
| Andrew Magill | 9/10 | 4623 days | 1% |
| Anna Guzewiez | 7/10 | 4636 days | 1% |
| Simon Tanguy | 8/10 | 4636 days | 1% |
| Inga Memmen | 9/10 | 4643 days | 1% |
| Richard van den Bosch | 8/10 | 4661 days | 1% |
| Ina Daubenbuechel | 9/10 | 4661 days | 1% |
| Uta Dingebauer | 9/10 | 4661 days | 1% |
| Julia Amberger | 8/10 | 4667 days | 1% |
| Annalina Drebald | 9/10 | 4667 days | 1% |
| Nicolas Trezeguet | 8/10 | 4677 days | 1% |
| Jesse Farrell | 8/10 | 4685 days | 1% |
| Jeremy Maurer | 8/10 | 4707 days | 1% |
| Erin Decker | 5/10 | 4707 days | 1% |
| 2 tent travelers from Montreal | 6/10 | 4707 days | 1% |
| Elise Robson | 7/10 | 4890 days | 1% |
| Deon Bossenger | 9/10 | 4951 days | 1% |
| shaynne thompson | 6/10 | 4951 days | 1% |
| Marla Fogh | 9/10 | 4965 days | 1% |
| Wayne Kerr | 5/10 | 4969 days | 1% |
| Abby Rescr | 8/10 | 4982 days | 1% |
| Frederick Dean | 8/10 | 4982 days | 1% |
| Helen Dean | 8/10 | 4982 days | 1% |
| Joey Mertzig | 8/10 | 4999 days | 1% |
| Alison Langley | 8/10 | 5054 days | 1% |
| Michael Kretzschmar | 8/10 | 5058 days | 1% |
| Andreas and Christine and Nora Busch | 8/10 | 5071 days | 1% |
| David | 10/10 | 5102 days | 1% |
| Moni01 | 2/10 | 5316 days | 1% |
| Laura vanGool | 8/10 | 5332 days | 1% |
| Emma Bagguley | 10/10 | 5354 days | 1% |
| R Straathof | 8/10 | 5363 days | 1% |
| Jessica Lane | 9/10 | 5373 days | 1% |
| DJohnson | 8/10 | 5529 days | 1% |
| Marc Edwards | 8/10 | 5671 days | 1% |
| Sean Brownell | 7/10 | 5682 days | 1% |
| Sophie Burge | 7/10 | 5690 days | 1% |
| Michaela Strohmarer | 10/10 | 5705 days | 1% |
| Carolin Moberg | 8/10 | 5718 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Q Box Motorhome Park experience has plenty of reviews and does not meet the criteria for any adjustment.
-3.68% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 56 days. However the Q Box Motorhome Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Q Box Motorhome Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.62% |
| 198 | -3.64% |
| 199 | -3.66% |
| 200 | -3.68% |
| 201 | -3.70% |
| 202 | -3.71% |
| 203 | -3.73% |
| … | … |
14.76% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.