G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
334 Valid Reviews
The Lucky Rentals experience has a total of 357 reviews. There are 334 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 334 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
4% |
| 2/10 | 18 |
|
5% |
| 1/10 | 97 |
|
29% |
51.17% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.17% and is based on 334 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 334 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
50.19%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Patrick | 1/10 | 312 days | 100% |
| Sam | 1/10 | 343 days | 99% |
| Chloe | 2/10 | 769 days | 79% |
| Mike Orme | 1/10 | 830 days | 64% |
| Jessica White | 10/10 | 1135 days | 84% |
| Tracey | 8/10 | 1318 days | 50% |
| Lucas | 10/10 | 1377 days | 43% |
| Dave | 1/10 | 2444 days | 4% |
| Tuomas Saarela | 7/10 | 2473 days | 9% |
| Joseph | 3/10 | 2473 days | 5% |
| Andreas | 1/10 | 2473 days | 4% |
| D.G | 1/10 | 2473 days | 4% |
| jean pierre demange | 1/10 | 2473 days | 4% |
| Cindy | 1/10 | 2473 days | 4% |
| Sarah Plack | 1/10 | 2504 days | 4% |
| Debbie O'B | 1/10 | 2535 days | 4% |
| Tim | 1/10 | 2535 days | 4% |
| milton job | 1/10 | 2535 days | 4% |
| keke | 1/10 | 2535 days | 4% |
| Major big bear | 9/10 | 2535 days | 9% |
| Your neighbour | 1/10 | 2535 days | 4% |
| William Watson | 8/10 | 2565 days | 9% |
| Emily Payne | 3/10 | 2565 days | 5% |
| Tobias | 1/10 | 2565 days | 4% |
| Jesica Dalesio | 1/10 | 2565 days | 4% |
| DS | 1/10 | 2718 days | 3% |
| Anthony Haw | 3/10 | 2779 days | 4% |
| Edward Karr | 8/10 | 2810 days | 8% |
| N. van Wijk | 1/10 | 2810 days | 3% |
| Mmmm | 1/10 | 2838 days | 3% |
| Suzanne Lara BABER | 1/10 | 2838 days | 3% |
| Brian | 1/10 | 2838 days | 3% |
| Michelle and Tony | 4/10 | 2838 days | 5% |
| S Houston | 10/10 | 2838 days | 8% |
| Darren Navan | 5/10 | 2869 days | 6% |
| Pippa | 8/10 | 2869 days | 8% |
| Mark | 1/10 | 2869 days | 3% |
| Bill Brennan | 1/10 | 2869 days | 3% |
| Jane Doe | 1/10 | 2869 days | 3% |
| Lucky driver | 2/10 | 2869 days | 3% |
| AS | 8/10 | 2869 days | 8% |
| FAYCAL DRAOU | 2/10 | 2869 days | 3% |
| Dave & Marilyn Milton | 9/10 | 2869 days | 8% |
| Geoffrey | 1/10 | 2869 days | 3% |
| Barbara | 1/10 | 2869 days | 3% |
| Yassine Ftouh | 1/10 | 2900 days | 3% |
| Megan | 1/10 | 2900 days | 3% |
| Steph Louise | 8/10 | 2900 days | 7% |
| Paulie | 10/10 | 2900 days | 8% |
| Marc | 1/10 | 2900 days | 3% |
| Claire Hill | 1/10 | 2900 days | 3% |
| Rebecca | 1/10 | 2900 days | 3% |
| Tom | 9/10 | 2900 days | 7% |
| Raquel | 1/10 | 2900 days | 3% |
| Armin | 1/10 | 2900 days | 3% |
| Mel | 6/10 | 2900 days | 6% |
| Matt Fall | 5/10 | 2900 days | 6% |
| Sophie Gingras | 7/10 | 2930 days | 7% |
| Brad McLeay | 1/10 | 2930 days | 3% |
| Pas | 1/10 | 2930 days | 3% |
| Bad day | 1/10 | 2930 days | 3% |
| Sarah | 1/10 | 2930 days | 3% |
| Mary Panko | 1/10 | 2930 days | 3% |
| Leon S | 2/10 | 2930 days | 3% |
| Mina | 3/10 | 2930 days | 4% |
| Nick | 2/10 | 2930 days | 3% |
| Jon | 1/10 | 2930 days | 3% |
| Sam | 1/10 | 2930 days | 3% |
| Jan Kruger | 1/10 | 2961 days | 3% |
| Claudia | 10/10 | 2961 days | 7% |
| Lauren | 1/10 | 2961 days | 3% |
| Cat | 7/10 | 2961 days | 7% |
| 5 guys in a van | 9/10 | 2961 days | 7% |
| Magnus | 1/10 | 3022 days | 3% |
| Clare | 1/10 | 3022 days | 3% |
| Louis | 7/10 | 3053 days | 6% |
| Laura | 1/10 | 3114 days | 3% |
| Liliana Rosa | 1/10 | 3144 days | 3% |
| Mark Lindeman | 4/10 | 3175 days | 4% |
| Andrew Miller | 7/10 | 3175 days | 6% |
| Turner | 1/10 | 3175 days | 2% |
| Claire | 2/10 | 3175 days | 3% |
| Laura M | 1/10 | 3175 days | 2% |
| Talia marie | 2/10 | 3175 days | 3% |
| Jean-Noel PONZEVERA | 8/10 | 3175 days | 6% |
| Tania Green | 1/10 | 3175 days | 2% |
| Shane O'Connor | 1/10 | 3234 days | 2% |
| alyssa perkins | 10/10 | 3234 days | 6% |
| Lukas Peter | 8/10 | 3234 days | 6% |
| Robert Meerbach | 2/10 | 3234 days | 3% |
| Shelley Haslett | 1/10 | 3234 days | 2% |
| Emma Schenck | 1/10 | 3234 days | 2% |
| Williams | 3/10 | 3234 days | 3% |
| Julien C | 1/10 | 3234 days | 2% |
| Julie Buck | 2/10 | 3265 days | 3% |
| Michael Holm | 9/10 | 3290 days | 5% |
| Lizzy van den Boomen | 10/10 | 3295 days | 6% |
| Blablabla | 1/10 | 3295 days | 2% |
| Tom Bennett | 8/10 | 3300 days | 5% |
| Jacob Thomas | 1/10 | 3326 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 3326 days | 2% |
| sara | 1/10 | 3326 days | 2% |
| Le grand Gaultier | 1/10 | 3326 days | 2% |
| Mathias Mouridsen | 10/10 | 3356 days | 5% |
| Kyle Peter | 9/10 | 3387 days | 5% |
| Troy Hill | 1/10 | 3509 days | 2% |
| Irene Ruiz | 1/10 | 3509 days | 2% |
| Alex Conejo | 1/10 | 3509 days | 2% |
| Cherie and Dan | 6/10 | 3515 days | 3% |
| Sabine Gauss | 3/10 | 3533 days | 2% |
| Dianne Farrell | 1/10 | 3540 days | 2% |
| Vivi | 6/10 | 3540 days | 4% |
| Kate and Dom | 3/10 | 3549 days | 2% |
| Pierre Kaklamanos | 2/10 | 3568 days | 2% |
| Emma Syler | 7/10 | 3568 days | 4% |
| Steve Osborne | 1/10 | 3568 days | 2% |
| Steven Pym | 7/10 | 3568 days | 4% |
| joan coutts | 8/10 | 3568 days | 4% |
| Henna | 7/10 | 3570 days | 3% |
| Taylor Doolittle | 2/10 | 3576 days | 1% |
| Katherine Foxston | 1/10 | 3599 days | 2% |
| Samira Meyer | 1/10 | 3599 days | 2% |
| Kim Reid | 3/10 | 3599 days | 2% |
| CCBC | 2/10 | 3599 days | 2% |
| Takeme | 10/10 | 3599 days | 4% |
| Lichun Lu | 1/10 | 3599 days | 2% |
| Marvin Clark | 4/10 | 3599 days | 3% |
| Charlotte Stone | 9/10 | 3599 days | 4% |
| Andrew Sargent | 4/10 | 3599 days | 3% |
| Loic Besson | 4/10 | 3612 days | 2% |
| Filipe Santos | 8/10 | 3619 days | 3% |
| Annina B | 8/10 | 3619 days | 3% |
| Joan Arnau Bataller | 1/10 | 3630 days | 2% |
| tom | 1/10 | 3630 days | 2% |
| Josh Lesley-Smith | 9/10 | 3636 days | 3% |
| Mona Uttendorf | 6/10 | 3637 days | 3% |
| Jakob Lovdahl | 5/10 | 3645 days | 2% |
| Connie Geiger | 4/10 | 3660 days | 2% |
| alex llano | 4/10 | 3660 days | 2% |
| Robert | 1/10 | 3660 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3661 days | 3% |
| Laura Leoekloek | 8/10 | 3662 days | 3% |
| Viki Kent | 9/10 | 3665 days | 3% |
| Ross D | 8/10 | 3665 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3667 days | 3% |
| Sophia Satter | 5/10 | 3672 days | 2% |
| Noel Jacobs | 4/10 | 3673 days | 2% |
| ailsa | 1/10 | 3691 days | 1% |
| Marc July | 1/10 | 3813 days | 1% |
| Timothy Delaney | 4/10 | 3834 days | 2% |
| MARTIN Vincent | 1/10 | 3874 days | 1% |
| Chadd Holland | 8/10 | 3876 days | 2% |
| Alison Seidl | 7/10 | 3885 days | 2% |
| Katie Griffiths | 8/10 | 3887 days | 2% |
| Chris Spratt | 8/10 | 3887 days | 2% |
| Jana B | 8/10 | 3891 days | 2% |
| Lisa Fenzl | 7/10 | 3893 days | 2% |
| Heidi et Mat | 7/10 | 3894 days | 2% |
| Jeanne Minor | 8/10 | 3895 days | 2% |
| Jared Marshall | 6/10 | 3898 days | 2% |
| Molly Bogeberg | 8/10 | 3899 days | 2% |
| Lucy Murray | 4/10 | 3904 days | 1% |
| Kevin Neill | 3/10 | 3905 days | 1% |
| Sheila Palmer | 3/10 | 3905 days | 1% |
| Lena Förtsch | 10/10 | 3905 days | 2% |
| jay gilligan | 1/10 | 3905 days | 1% |
| Leigh B. | 1/10 | 3905 days | 1% |
| Tarrad | 4/10 | 3913 days | 1% |
| Eileen Klinkmuller | 5/10 | 3915 days | 2% |
| Debra Adams | 9/10 | 3934 days | 2% |
| sam k | 1/10 | 3934 days | 1% |
| Timea Bagosi | 9/10 | 3934 days | 2% |
| Fabian Kukla | 9/10 | 3949 days | 2% |
| Iris Kerbler | 7/10 | 3949 days | 2% |
| Gregory | 9/10 | 3951 days | 2% |
| Anais Touri | 9/10 | 3953 days | 2% |
| Nina Kletner | 8/10 | 3955 days | 2% |
| Jonas Hoerning | 3/10 | 3956 days | 1% |
| Vanesha Patel | 6/10 | 3957 days | 2% |
| sebastian engstrom | 9/10 | 3965 days | 2% |
| eric amiel | 8/10 | 3965 days | 2% |
| claire | 7/10 | 3965 days | 2% |
| Nicolas Fernandez | 8/10 | 3965 days | 2% |
| Michal Trubac | 9/10 | 3965 days | 2% |
| Andrew Bird | 8/10 | 3965 days | 2% |
| taylah fogden | 4/10 | 3965 days | 1% |
| Tzimas S | 2/10 | 3965 days | 1% |
| Sylvain Blanchet | 9/10 | 3965 days | 2% |
| Maren Z | 5/10 | 3965 days | 2% |
| Hanna Ala | 6/10 | 3965 days | 2% |
| Peter Lothian | 1/10 | 3965 days | 1% |
| Caroline Hopkinson | 10/10 | 3965 days | 2% |
| Jane Desbarats | 8/10 | 3965 days | 2% |
| erik Hulleman | 9/10 | 3965 days | 2% |
| Eric Fan | 9/10 | 3965 days | 2% |
| caroline dutchie | 9/10 | 3965 days | 2% |
| Dee Vaughan | 8/10 | 3965 days | 2% |
| lallemand catherine | 8/10 | 3965 days | 2% |
| Cesar Juan | 7/10 | 3965 days | 2% |
| judith lauter | 7/10 | 3965 days | 2% |
| Cristina Yoder | 8/10 | 3965 days | 2% |
| Ulrike Filp | 7/10 | 3965 days | 2% |
| Stephanie Levins | 4/10 | 3965 days | 1% |
| Steven Hernandez | 1/10 | 3965 days | 1% |
| Hendrik Jelsma | 8/10 | 3965 days | 2% |
| Diego Pablos | 7/10 | 3984 days | 2% |
| Hannah Fidora | 7/10 | 3992 days | 2% |
| Kristel Pretorius | 7/10 | 3996 days | 2% |
| Piet Juerging | 9/10 | 3996 days | 2% |
| Laure Fontaine Garant | 8/10 | 3996 days | 2% |
| James Chandler | 8/10 | 3996 days | 2% |
| victor Antonelli | 8/10 | 3996 days | 2% |
| katrine thomsen | 8/10 | 3996 days | 2% |
| Thijs Nijsink | 8/10 | 3996 days | 2% |
| Shohei Nomura | 8/10 | 3996 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3996 days | 2% |
| Chris Coon | 10/10 | 3996 days | 2% |
| Jason Barton | 9/10 | 3996 days | 2% |
| Hilmar Lehnert | 8/10 | 3996 days | 2% |
| mick ay | 1/10 | 3996 days | 1% |
| Christopher | 2/10 | 3996 days | 1% |
| Elizabeth Nash | 6/10 | 3997 days | 1% |
| Paul McDermott | 7/10 | 3998 days | 2% |
| Amanda Kuen | 3/10 | 4026 days | 1% |
| Loz Capanna | 1/10 | 4026 days | 1% |
| Kris Castricum | 1/10 | 4026 days | 1% |
| James kneup | 1/10 | 4057 days | 1% |
| Chris Otjes | 8/10 | 4118 days | 1% |
| DreamOn | 8/10 | 4240 days | 1% |
| Rebecca Duncan | 1/10 | 4271 days | 0% |
| Marie Rose | 8/10 | 4271 days | 1% |
| Nina Müller | 1/10 | 4286 days | 0% |
| Carmen Vulink | 1/10 | 4299 days | 0% |
| L P | 7/10 | 4330 days | 0% |
| jgua001 | 1/10 | 4330 days | 0% |
| Kilian Vos | 8/10 | 4346 days | 0% |
| Antoine Lerin | 8/10 | 4353 days | 0% |
| Inge van Noorf | 6/10 | 4358 days | 0% |
| Tamsin Davis | 2/10 | 4361 days | 0% |
| MyName isPrivate | 1/10 | 4361 days | 0% |
| Old Pugh | 7/10 | 4361 days | 0% |
| Lukas, Anne and Malte | 7/10 | 4362 days | 0% |
| Sarah Healey | 1/10 | 4605 days | 1% |
| Cecilia Anderson | 6/10 | 4607 days | 2% |
| Claudia Hillebrand | 4/10 | 4609 days | 1% |
| Penny Lee | 6/10 | 4609 days | 2% |
| Catherine Schlachter | 8/10 | 4611 days | 2% |
| Helen Olsson | 8/10 | 4612 days | 2% |
| Audrey Le Bourthe | 4/10 | 4614 days | 1% |
| Josefin Lind | 7/10 | 4615 days | 2% |
| Herman Holmgist | 7/10 | 4615 days | 2% |
| malkav2024 | 1/10 | 4636 days | 1% |
| Daniel Robledo | 7/10 | 4637 days | 2% |
| Helen McKevitt | 9/10 | 4642 days | 2% |
| Andrew Magill | 8/10 | 4642 days | 2% |
| Ruth Watkin | 9/10 | 4660 days | 2% |
| Lisbeth Sorum | 9/10 | 4671 days | 2% |
| Cameron Tarbotton | 9/10 | 4671 days | 2% |
| Richard van den Bosch | 6/10 | 4680 days | 2% |
| Ina Daubenbuechel | 6/10 | 4680 days | 2% |
| Stripeyfish | 10/10 | 4695 days | 3% |
| François Munoz | 1/10 | 4695 days | 1% |
| Astrid Van Der Laan | 3/10 | 4695 days | 1% |
| Moulou Ludonvic | 6/10 | 4700 days | 2% |
| Elisabeth Boulier | 6/10 | 4700 days | 2% |
| Charles Stafford | 1/10 | 4726 days | 1% |
| Lucien GENTIL | 1/10 | 4787 days | 1% |
| Tania Hinton | 9/10 | 4787 days | 3% |
| traveller26 | 1/10 | 4787 days | 1% |
| Anton Thisted | 7/10 | 4968 days | 2% |
| Josefine Sjodin | 7/10 | 4968 days | 2% |
| Katie Fleck | 7/10 | 4968 days | 2% |
| Hans-Juergen Baumgart | 9/10 | 4970 days | 3% |
| Stefanie Menz | 5/10 | 4988 days | 2% |
| Peer Krumrey | 4/10 | 4988 days | 1% |
| Sarah Horn | 10/10 | 4989 days | 2% |
| Sebastian Russell-Smits | 10/10 | 4989 days | 2% |
| Ali S | 4/10 | 5001 days | 2% |
| Jazpaul | 8/10 | 5001 days | 3% |
| Malgorzata | 6/10 | 5005 days | 2% |
| Michal | 6/10 | 5005 days | 2% |
| Przemystaw Tymizyszyn | 6/10 | 5005 days | 2% |
| jmano | 9/10 | 5029 days | 3% |
| Sports_Cotton | 9/10 | 5029 days | 3% |
| Steve Jackson | 1/10 | 5029 days | 1% |
| Karl Schendel | 9/10 | 5029 days | 3% |
| S Curry | 10/10 | 5029 days | 3% |
| David Frankl | 9/10 | 5029 days | 3% |
| Thommy S | 10/10 | 5029 days | 3% |
| Tanja and Pascal | 6/10 | 5031 days | 2% |
| LisaTe | 1/10 | 5060 days | 1% |
| Jeroen de Vroome | 1/10 | 5060 days | 1% |
| Dennis Post | 10/10 | 5060 days | 3% |
| Graeme | 8/10 | 5060 days | 3% |
| Mark and Eefie | 6/10 | 5076 days | 2% |
| Kevin Blom | 9/10 | 5095 days | 2% |
| unlucky | 2/10 | 5121 days | 1% |
| Natalie C. | 10/10 | 5121 days | 3% |
| trevrobinson | 10/10 | 5152 days | 3% |
| jonoslade | 10/10 | 5152 days | 3% |
| Chris Gale | 9/10 | 5182 days | 3% |
| hugginalan | 2/10 | 5335 days | 1% |
| Xanadu | 7/10 | 5335 days | 2% |
| Steffien | 9/10 | 5335 days | 3% |
| Ali Hendry | 8/10 | 5347 days | 2% |
| M Theunissen | 7/10 | 5349 days | 2% |
| Heiner Reinecke | 6/10 | 5358 days | 2% |
| travelling_solo | 8/10 | 5366 days | 3% |
| Elaine | 3/10 | 5376 days | 1% |
| Dominik Langenegger | 9/10 | 5377 days | 2% |
| Inge Davbbert | 9/10 | 5378 days | 2% |
| Peter Putz | 1/10 | 5380 days | 1% |
| Simon Fry | 6/10 | 5380 days | 2% |
| Villa | 5/10 | 5380 days | 2% |
| Marilyn Mobley | 3/10 | 5381 days | 1% |
| Diana Allan | 7/10 | 5382 days | 2% |
| Liz Stokes | 6/10 | 5382 days | 2% |
| Saskia Brown | 7/10 | 5392 days | 2% |
| katiestone | 10/10 | 5395 days | 3% |
| Laura Smith | 5/10 | 5408 days | 2% |
| Graines | 2/10 | 5426 days | 1% |
| Posse | 1/10 | 5426 days | 1% |
| Bren | 8/10 | 5426 days | 3% |
| Peter | 9/10 | 5426 days | 3% |
| Robin & Sandra Dijke | 8/10 | 5466 days | 2% |
| jule | 10/10 | 5487 days | 3% |
| Patricia French | 4/10 | 5691 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5718 days | 2% |
| Phil Cowlard | 6/10 | 5724 days | 2% |
| Douglas & Alison Mark | 4/10 | 5728 days | 1% |
| Manuela Manns | 4/10 | 5745 days | 1% |
| Masanobu81 | 10/10 | 5760 days | 3% |
| Jem | 9/10 | 5760 days | 3% |
| Ashley Arnold | 7/10 | 6101 days | 2% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-6.95% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 47 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.89% |
| 198 | -3.91% |
| 199 | -3.93% |
| 200 | -3.95% |
| 201 | -3.97% |
| 202 | -3.99% |
| 203 | -4.01% |
| … | … |
Balancing Adjustment
26.99% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
67%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.