Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lucky Rentals

Valid Reviews

327 Valid Reviews

The Lucky Rentals experience has a total of 351 reviews. There are 327 valid reviews that are included when calculating the ranking score and 24 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 327 valid reviews:

Rating Count Percentage
10/10 22
7%
9/10 40
12%
8/10 52
16%
7/10 34
10%
6/10 24
7%
5/10 9
3%
4/10 20
6%
3/10 15
5%
2/10 17
5%
1/10 94
29%

51.25% Average

The raw data average (mean) for all the Lucky Rentals valid reviews is 51.25% and is based on 327 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

101 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 327 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 101 face-to-face reviews:

Rating Count Percentage
10/10 2
2%
9/10 14
14%
8/10 20
20%
7/10 19
19%
6/10 21
21%
5/10 6
6%
4/10 11
11%
3/10 5
5%
2/10 1
1%
1/10 2
2%

65.15% Average

The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

37.67%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Dave 1/10 333 days 83%
Tuomas Saarela 7/10 362 days 100%
Joseph 3/10 362 days 85%
Andreas 1/10 362 days 80%
D.G 1/10 362 days 80%
jean pierre demange 1/10 362 days 80%
Cindy 1/10 362 days 80%
Sarah Plack 1/10 393 days 76%
Debbie O'B 1/10 424 days 72%
Tim 1/10 424 days 72%
milton job 1/10 424 days 72%
keke 1/10 424 days 72%
Major big bear 9/10 424 days 99%
Your neighbour 1/10 424 days 72%
William Watson 8/10 454 days 89%
Emily Payne 3/10 454 days 72%
Tobias 1/10 454 days 68%
Jesica Dalesio 1/10 454 days 68%
DS 1/10 607 days 43%
Anthony Haw 3/10 668 days 36%
Edward Karr 8/10 699 days 39%
N. van Wijk 1/10 699 days 30%
Mmmm 1/10 727 days 27%
Suzanne Lara BABER 1/10 727 days 27%
Brian 1/10 727 days 27%
Michelle and Tony 4/10 727 days 29%
S Houston 10/10 727 days 37%
Darren Navan 5/10 758 days 26%
Pippa 8/10 758 days 30%
Mark 1/10 758 days 23%
Bill Brennan 1/10 758 days 23%
Jane Doe 1/10 758 days 23%
Lucky driver 2/10 758 days 24%
AS 8/10 758 days 30%
FAYCAL DRAOU 2/10 758 days 24%
Dave & Marilyn Milton 9/10 758 days 32%
Geoffrey 1/10 758 days 23%
Barbara 1/10 758 days 23%
Yassine Ftouh 1/10 789 days 20%
Megan 1/10 789 days 20%
Steph Louise 8/10 789 days 26%
Paulie 10/10 789 days 28%
Marc 1/10 789 days 20%
Claire Hill 1/10 789 days 20%
Rebecca 1/10 789 days 20%
Tom 9/10 789 days 28%
Raquel 1/10 789 days 20%
Armin 1/10 789 days 20%
Mel 6/10 789 days 23%
Matt Fall 5/10 789 days 22%
Sophie Gingras 7/10 819 days 22%
Brad McLeay 1/10 819 days 17%
Pas 1/10 819 days 17%
Bad day 1/10 819 days 17%
Sarah 1/10 819 days 17%
Mary Panko 1/10 819 days 17%
Leon S 2/10 819 days 18%
Mina 3/10 819 days 18%
Nick 2/10 819 days 18%
Jon 1/10 819 days 17%
Sam 1/10 819 days 17%
Jan Kruger 1/10 850 days 15%
Claudia 10/10 850 days 20%
Lauren 1/10 850 days 15%
Cat 7/10 850 days 18%
5 guys in a van 9/10 850 days 20%
Magnus 1/10 911 days 10%
Clare 1/10 911 days 10%
Louis 7/10 942 days 11%
Laura 1/10 1003 days 6%
Liliana Rosa 1/10 1033 days 6%
Mark Lindeman 4/10 1064 days 6%
Andrew Miller 7/10 1064 days 7%
Turner 1/10 1064 days 5%
Claire 2/10 1064 days 5%
Laura M 1/10 1064 days 5%
Talia marie 2/10 1064 days 5%
Jean-Noel PONZEVERA 8/10 1064 days 7%
Tania Green 1/10 1064 days 5%
Shane O'Connor 1/10 1123 days 5%
alyssa perkins 10/10 1123 days 7%
Lukas Peter 8/10 1123 days 7%
Robert Meerbach 2/10 1123 days 5%
Shelley Haslett 1/10 1123 days 5%
Emma Schenck 1/10 1123 days 5%
Williams 3/10 1123 days 5%
Julien C 1/10 1123 days 5%
Julie Buck 2/10 1154 days 5%
Michael Holm 9/10 1179 days 6%
Lizzy van den Boomen 10/10 1184 days 7%
Blablabla 1/10 1184 days 5%
Tom Bennett 8/10 1189 days 6%
Jacob Thomas 1/10 1215 days 5%
Tori Nonchippedwindshield 1/10 1215 days 5%
sara 1/10 1215 days 5%
Le grand Gaultier 1/10 1215 days 5%
Mathias Mouridsen 10/10 1245 days 7%
Kyle Peter 9/10 1276 days 6%
Troy Hill 1/10 1398 days 4%
Irene Ruiz 1/10 1398 days 4%
Alex Conejo 1/10 1398 days 4%
Cherie and Dan 6/10 1404 days 4%
Sabine Gauss 3/10 1422 days 4%
Dianne Farrell 1/10 1429 days 4%
Vivi 6/10 1429 days 5%
Kate and Dom 3/10 1438 days 4%
Pierre Kaklamanos 2/10 1457 days 4%
Emma Syler 7/10 1457 days 5%
Steve Osborne 1/10 1457 days 4%
Steven Pym 7/10 1457 days 5%
joan coutts 8/10 1457 days 6%
Henna 7/10 1459 days 5%
Taylor Doolittle 2/10 1465 days 4%
Katherine Foxston 1/10 1488 days 4%
Samira Meyer 1/10 1488 days 4%
Kim Reid 3/10 1488 days 5%
CCBC 2/10 1488 days 4%
Takeme 10/10 1488 days 6%
Lichun Lu 1/10 1488 days 4%
Marvin Clark 4/10 1488 days 5%
Charlotte Stone 9/10 1488 days 6%
Andrew Sargent 4/10 1488 days 5%
Loic Besson 4/10 1501 days 4%
Filipe Santos 8/10 1508 days 5%
Annina B 8/10 1508 days 5%
Joan Arnau Bataller 1/10 1519 days 4%
tom 1/10 1519 days 4%
Josh Lesley-Smith 9/10 1525 days 5%
Mona Uttendorf 6/10 1526 days 4%
Jakob Lovdahl 5/10 1534 days 4%
Connie Geiger 4/10 1549 days 5%
alex llano 4/10 1549 days 5%
Robert 1/10 1549 days 4%
Nickolas Jonkergouw 9/10 1550 days 5%
Laura Leoekloek 8/10 1551 days 5%
Viki Kent 9/10 1554 days 5%
Ross D 8/10 1554 days 5%
Austin Jurgensmeyer 8/10 1556 days 5%
Sophia Satter 5/10 1561 days 4%
Noel Jacobs 4/10 1562 days 4%
ailsa 1/10 1580 days 4%
Marc July 1/10 1702 days 4%
Timothy Delaney 4/10 1723 days 4%
MARTIN Vincent 1/10 1763 days 4%
Chadd Holland 8/10 1765 days 5%
Alison Seidl 7/10 1774 days 4%
Katie Griffiths 8/10 1776 days 4%
Chris Spratt 8/10 1776 days 4%
Jana B 8/10 1780 days 4%
Lisa Fenzl 7/10 1782 days 4%
Heidi et Mat 7/10 1783 days 4%
Jeanne Minor 8/10 1784 days 4%
Jared Marshall 6/10 1787 days 4%
Molly Bogeberg 8/10 1788 days 4%
Lucy Murray 4/10 1793 days 3%
Kevin Neill 3/10 1794 days 4%
Sheila Palmer 3/10 1794 days 4%
Lena Förtsch 10/10 1794 days 5%
jay gilligan 1/10 1794 days 4%
Leigh B. 1/10 1794 days 4%
Tarrad 4/10 1802 days 3%
Eileen Klinkmuller 5/10 1804 days 4%
Debra Adams 9/10 1823 days 5%
sam k 1/10 1823 days 4%
Timea Bagosi 9/10 1823 days 5%
Fabian Kukla 9/10 1838 days 4%
Iris Kerbler 7/10 1838 days 4%
Gregory 9/10 1840 days 4%
Anais Touri 9/10 1842 days 4%
Nina Kletner 8/10 1844 days 4%
Jonas Hoerning 3/10 1845 days 3%
Vanesha Patel 6/10 1846 days 4%
sebastian engstrom 9/10 1854 days 5%
eric amiel 8/10 1854 days 5%
claire 7/10 1854 days 4%
Nicolas Fernandez 8/10 1854 days 5%
Michal Trubac 9/10 1854 days 5%
Andrew Bird 8/10 1854 days 5%
taylah fogden 4/10 1854 days 4%
Tzimas S 2/10 1854 days 4%
Sylvain Blanchet 9/10 1854 days 5%
Maren Z 5/10 1854 days 4%
Hanna Ala 6/10 1854 days 4%
Peter Lothian 1/10 1854 days 4%
Caroline Hopkinson 10/10 1854 days 5%
Jane Desbarats 8/10 1854 days 5%
erik Hulleman 9/10 1854 days 5%
Eric Fan 9/10 1854 days 5%
caroline dutchie 9/10 1854 days 5%
Dee Vaughan 8/10 1854 days 5%
lallemand catherine 8/10 1854 days 5%
Cesar Juan 7/10 1854 days 4%
judith lauter 7/10 1854 days 4%
Cristina Yoder 8/10 1854 days 5%
Ulrike Filp 7/10 1854 days 4%
Stephanie Levins 4/10 1854 days 4%
Steven Hernandez 1/10 1854 days 4%
Hendrik Jelsma 8/10 1854 days 5%
Diego Pablos 7/10 1873 days 4%
Hannah Fidora 7/10 1881 days 4%
Kristel Pretorius 7/10 1885 days 4%
Piet Juerging 9/10 1885 days 5%
Laure Fontaine Garant 8/10 1885 days 5%
James Chandler 8/10 1885 days 5%
victor Antonelli 8/10 1885 days 5%
katrine thomsen 8/10 1885 days 5%
Thijs Nijsink 8/10 1885 days 5%
Shohei Nomura 8/10 1885 days 5%
Anssens Weber Florie Brian 8/10 1885 days 5%
Chris Coon 10/10 1885 days 5%
Jason Barton 9/10 1885 days 5%
Hilmar Lehnert 8/10 1885 days 5%
mick ay 1/10 1885 days 3%
Christopher 2/10 1885 days 4%
Elizabeth Nash 6/10 1886 days 3%
Paul McDermott 7/10 1887 days 4%
Amanda Kuen 3/10 1915 days 4%
Loz Capanna 1/10 1915 days 3%
Kris Castricum 1/10 1915 days 3%
James kneup 1/10 1946 days 3%
Chris Otjes 8/10 2007 days 4%
DreamOn 8/10 2129 days 4%
Rebecca Duncan 1/10 2160 days 3%
Marie Rose 8/10 2160 days 4%
Nina Müller 1/10 2175 days 3%
Carmen Vulink 1/10 2188 days 3%
L P 7/10 2219 days 4%
jgua001 1/10 2219 days 3%
Kilian Vos 8/10 2235 days 3%
Antoine Lerin 8/10 2242 days 3%
Inge van Noorf 6/10 2247 days 3%
Tamsin Davis 2/10 2250 days 3%
MyName isPrivate 1/10 2250 days 3%
Old Pugh 7/10 2250 days 3%
Lukas, Anne and Malte 7/10 2251 days 3%
Sarah Healey 1/10 2494 days 2%
Cecilia Anderson 6/10 2496 days 2%
Claudia Hillebrand 4/10 2498 days 2%
Penny Lee 6/10 2498 days 2%
Catherine Schlachter 8/10 2500 days 3%
Helen Olsson 8/10 2501 days 3%
Audrey Le Bourthe 4/10 2503 days 2%
Josefin Lind 7/10 2504 days 3%
Herman Holmgist 7/10 2504 days 3%
malkav2024 1/10 2525 days 2%
Daniel Robledo 7/10 2526 days 2%
Helen McKevitt 9/10 2531 days 3%
Andrew Magill 8/10 2531 days 3%
Ruth Watkin 9/10 2549 days 3%
Lisbeth Sorum 9/10 2560 days 3%
Cameron Tarbotton 9/10 2560 days 3%
Richard van den Bosch 6/10 2569 days 2%
Ina Daubenbuechel 6/10 2569 days 2%
Stripeyfish 10/10 2584 days 3%
François Munoz 1/10 2584 days 2%
Astrid Van Der Laan 3/10 2584 days 2%
Moulou Ludonvic 6/10 2589 days 2%
Elisabeth Boulier 6/10 2589 days 2%
Charles Stafford 1/10 2615 days 2%
Lucien GENTIL 1/10 2676 days 2%
Tania Hinton 9/10 2676 days 3%
traveller26 1/10 2676 days 2%
Anton Thisted 7/10 2857 days 2%
Josefine Sjodin 7/10 2857 days 2%
Katie Fleck 7/10 2857 days 2%
Hans-Juergen Baumgart 9/10 2859 days 2%
Stefanie Menz 5/10 2877 days 1%
Peer Krumrey 4/10 2877 days 1%
Sarah Horn 10/10 2878 days 2%
Sebastian Russell-Smits 10/10 2878 days 2%
Ali S 4/10 2890 days 2%
Jazpaul 8/10 2890 days 2%
Malgorzata 6/10 2894 days 1%
Michal 6/10 2894 days 1%
Przemystaw Tymizyszyn 6/10 2894 days 1%
jmano 9/10 2918 days 2%
Sports_Cotton 9/10 2918 days 2%
Steve Jackson 1/10 2918 days 1%
Karl Schendel 9/10 2918 days 2%
S Curry 10/10 2918 days 2%
David Frankl 9/10 2918 days 2%
Thommy S 10/10 2918 days 2%
Tanja and Pascal 6/10 2920 days 1%
LisaTe 1/10 2949 days 1%
Jeroen de Vroome 1/10 2949 days 1%
Dennis Post 10/10 2949 days 2%
Graeme 8/10 2949 days 2%
Mark and Eefie 6/10 2965 days 1%
Kevin Blom 9/10 2984 days 2%
unlucky 2/10 3010 days 1%
Natalie C. 10/10 3010 days 2%
trevrobinson 10/10 3041 days 2%
jonoslade 10/10 3041 days 2%
Chris Gale 9/10 3071 days 2%
hugginalan 2/10 3224 days 1%
Xanadu 7/10 3224 days 1%
Steffien 9/10 3224 days 1%
Ali Hendry 8/10 3236 days 1%
M Theunissen 7/10 3238 days 1%
Heiner Reinecke 6/10 3247 days 1%
travelling_solo 8/10 3255 days 1%
Elaine 3/10 3265 days 1%
Dominik Langenegger 9/10 3266 days 1%
Inge Davbbert 9/10 3267 days 1%
Peter Putz 1/10 3269 days 1%
Simon Fry 6/10 3269 days 1%
Villa 5/10 3269 days 1%
Marilyn Mobley 3/10 3270 days 1%
Diana Allan 7/10 3271 days 1%
Liz Stokes 6/10 3271 days 1%
Saskia Brown 7/10 3281 days 1%
katiestone 10/10 3284 days 1%
Laura Smith 5/10 3297 days 1%
Graines 2/10 3315 days 1%
Posse 1/10 3315 days 1%
Bren 8/10 3315 days 1%
Peter 9/10 3315 days 1%
Robin & Sandra Dijke 8/10 3355 days 1%
jule 10/10 3376 days 1%
Patricia French 4/10 3580 days 0%
Margit and Corein Groenevelt 8/10 3607 days 0%
Phil Cowlard 6/10 3613 days 0%
Douglas & Alison Mark 4/10 3617 days 0%
Manuela Manns 4/10 3634 days 0%
Masanobu81 10/10 3649 days 0%
Jem 9/10 3649 days 0%
Ashley Arnold 7/10 3990 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.13% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 49 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Lucky Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.07%
198 -4.09%
199 -4.11%
200 -4.13%
201 -4.15%
202 -4.17%
203 -4.19%

Final Ranking Score

31%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.