Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
334 Valid Reviews
The Lucky Rentals experience has a total of 357 reviews. There are 334 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 334 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
4% |
| 2/10 | 18 |
|
5% |
| 1/10 | 97 |
|
29% |
51.17% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.17% and is based on 334 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 334 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
52.96%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Patrick | 1/10 | 110 days | 80% |
| Sam | 1/10 | 141 days | 80% |
| Chloe | 2/10 | 567 days | 74% |
| Mike Orme | 1/10 | 628 days | 62% |
| Jessica White | 10/10 | 933 days | 100% |
| Tracey | 8/10 | 1116 days | 65% |
| Lucas | 10/10 | 1175 days | 58% |
| Dave | 1/10 | 2242 days | 3% |
| Tuomas Saarela | 7/10 | 2271 days | 7% |
| Joseph | 3/10 | 2271 days | 4% |
| Andreas | 1/10 | 2271 days | 3% |
| D.G | 1/10 | 2271 days | 3% |
| jean pierre demange | 1/10 | 2271 days | 3% |
| Cindy | 1/10 | 2271 days | 3% |
| Sarah Plack | 1/10 | 2302 days | 3% |
| Debbie O'B | 1/10 | 2333 days | 3% |
| Tim | 1/10 | 2333 days | 3% |
| milton job | 1/10 | 2333 days | 3% |
| keke | 1/10 | 2333 days | 3% |
| Major big bear | 9/10 | 2333 days | 8% |
| Your neighbour | 1/10 | 2333 days | 3% |
| William Watson | 8/10 | 2363 days | 7% |
| Emily Payne | 3/10 | 2363 days | 4% |
| Tobias | 1/10 | 2363 days | 3% |
| Jesica Dalesio | 1/10 | 2363 days | 3% |
| DS | 1/10 | 2516 days | 3% |
| Anthony Haw | 3/10 | 2577 days | 3% |
| Edward Karr | 8/10 | 2608 days | 6% |
| N. van Wijk | 1/10 | 2608 days | 2% |
| Mmmm | 1/10 | 2636 days | 2% |
| Suzanne Lara BABER | 1/10 | 2636 days | 2% |
| Brian | 1/10 | 2636 days | 2% |
| Michelle and Tony | 4/10 | 2636 days | 4% |
| S Houston | 10/10 | 2636 days | 6% |
| Darren Navan | 5/10 | 2667 days | 5% |
| Pippa | 8/10 | 2667 days | 6% |
| Mark | 1/10 | 2667 days | 2% |
| Bill Brennan | 1/10 | 2667 days | 2% |
| Jane Doe | 1/10 | 2667 days | 2% |
| Lucky driver | 2/10 | 2667 days | 3% |
| AS | 8/10 | 2667 days | 6% |
| FAYCAL DRAOU | 2/10 | 2667 days | 3% |
| Dave & Marilyn Milton | 9/10 | 2667 days | 6% |
| Geoffrey | 1/10 | 2667 days | 2% |
| Barbara | 1/10 | 2667 days | 2% |
| Yassine Ftouh | 1/10 | 2698 days | 2% |
| Megan | 1/10 | 2698 days | 2% |
| Steph Louise | 8/10 | 2698 days | 6% |
| Paulie | 10/10 | 2698 days | 6% |
| Marc | 1/10 | 2698 days | 2% |
| Claire Hill | 1/10 | 2698 days | 2% |
| Rebecca | 1/10 | 2698 days | 2% |
| Tom | 9/10 | 2698 days | 6% |
| Raquel | 1/10 | 2698 days | 2% |
| Armin | 1/10 | 2698 days | 2% |
| Mel | 6/10 | 2698 days | 5% |
| Matt Fall | 5/10 | 2698 days | 5% |
| Sophie Gingras | 7/10 | 2728 days | 6% |
| Brad McLeay | 1/10 | 2728 days | 2% |
| Pas | 1/10 | 2728 days | 2% |
| Bad day | 1/10 | 2728 days | 2% |
| Sarah | 1/10 | 2728 days | 2% |
| Mary Panko | 1/10 | 2728 days | 2% |
| Leon S | 2/10 | 2728 days | 3% |
| Mina | 3/10 | 2728 days | 3% |
| Nick | 2/10 | 2728 days | 3% |
| Jon | 1/10 | 2728 days | 2% |
| Sam | 1/10 | 2728 days | 2% |
| Jan Kruger | 1/10 | 2759 days | 2% |
| Claudia | 10/10 | 2759 days | 6% |
| Lauren | 1/10 | 2759 days | 2% |
| Cat | 7/10 | 2759 days | 6% |
| 5 guys in a van | 9/10 | 2759 days | 6% |
| Magnus | 1/10 | 2820 days | 2% |
| Clare | 1/10 | 2820 days | 2% |
| Louis | 7/10 | 2851 days | 5% |
| Laura | 1/10 | 2912 days | 2% |
| Liliana Rosa | 1/10 | 2942 days | 2% |
| Mark Lindeman | 4/10 | 2973 days | 3% |
| Andrew Miller | 7/10 | 2973 days | 5% |
| Turner | 1/10 | 2973 days | 2% |
| Claire | 2/10 | 2973 days | 2% |
| Laura M | 1/10 | 2973 days | 2% |
| Talia marie | 2/10 | 2973 days | 2% |
| Jean-Noel PONZEVERA | 8/10 | 2973 days | 5% |
| Tania Green | 1/10 | 2973 days | 2% |
| Shane O'Connor | 1/10 | 3032 days | 2% |
| alyssa perkins | 10/10 | 3032 days | 5% |
| Lukas Peter | 8/10 | 3032 days | 5% |
| Robert Meerbach | 2/10 | 3032 days | 2% |
| Shelley Haslett | 1/10 | 3032 days | 2% |
| Emma Schenck | 1/10 | 3032 days | 2% |
| Williams | 3/10 | 3032 days | 3% |
| Julien C | 1/10 | 3032 days | 2% |
| Julie Buck | 2/10 | 3063 days | 2% |
| Michael Holm | 9/10 | 3088 days | 4% |
| Lizzy van den Boomen | 10/10 | 3093 days | 5% |
| Blablabla | 1/10 | 3093 days | 2% |
| Tom Bennett | 8/10 | 3098 days | 4% |
| Jacob Thomas | 1/10 | 3124 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 3124 days | 2% |
| sara | 1/10 | 3124 days | 2% |
| Le grand Gaultier | 1/10 | 3124 days | 2% |
| Mathias Mouridsen | 10/10 | 3154 days | 4% |
| Kyle Peter | 9/10 | 3185 days | 4% |
| Troy Hill | 1/10 | 3307 days | 1% |
| Irene Ruiz | 1/10 | 3307 days | 1% |
| Alex Conejo | 1/10 | 3307 days | 1% |
| Cherie and Dan | 6/10 | 3313 days | 3% |
| Sabine Gauss | 3/10 | 3331 days | 1% |
| Dianne Farrell | 1/10 | 3338 days | 1% |
| Vivi | 6/10 | 3338 days | 3% |
| Kate and Dom | 3/10 | 3347 days | 1% |
| Pierre Kaklamanos | 2/10 | 3366 days | 1% |
| Emma Syler | 7/10 | 3366 days | 3% |
| Steve Osborne | 1/10 | 3366 days | 1% |
| Steven Pym | 7/10 | 3366 days | 3% |
| joan coutts | 8/10 | 3366 days | 4% |
| Henna | 7/10 | 3368 days | 3% |
| Taylor Doolittle | 2/10 | 3374 days | 1% |
| Katherine Foxston | 1/10 | 3397 days | 1% |
| Samira Meyer | 1/10 | 3397 days | 1% |
| Kim Reid | 3/10 | 3397 days | 2% |
| CCBC | 2/10 | 3397 days | 1% |
| Takeme | 10/10 | 3397 days | 3% |
| Lichun Lu | 1/10 | 3397 days | 1% |
| Marvin Clark | 4/10 | 3397 days | 2% |
| Charlotte Stone | 9/10 | 3397 days | 3% |
| Andrew Sargent | 4/10 | 3397 days | 2% |
| Loic Besson | 4/10 | 3410 days | 2% |
| Filipe Santos | 8/10 | 3417 days | 3% |
| Annina B | 8/10 | 3417 days | 3% |
| Joan Arnau Bataller | 1/10 | 3428 days | 1% |
| tom | 1/10 | 3428 days | 1% |
| Josh Lesley-Smith | 9/10 | 3434 days | 3% |
| Mona Uttendorf | 6/10 | 3435 days | 2% |
| Jakob Lovdahl | 5/10 | 3443 days | 2% |
| Connie Geiger | 4/10 | 3458 days | 2% |
| alex llano | 4/10 | 3458 days | 2% |
| Robert | 1/10 | 3458 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3459 days | 3% |
| Laura Leoekloek | 8/10 | 3460 days | 3% |
| Viki Kent | 9/10 | 3463 days | 3% |
| Ross D | 8/10 | 3463 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3465 days | 3% |
| Sophia Satter | 5/10 | 3470 days | 2% |
| Noel Jacobs | 4/10 | 3471 days | 2% |
| ailsa | 1/10 | 3489 days | 1% |
| Marc July | 1/10 | 3611 days | 1% |
| Timothy Delaney | 4/10 | 3632 days | 1% |
| MARTIN Vincent | 1/10 | 3672 days | 1% |
| Chadd Holland | 8/10 | 3674 days | 2% |
| Alison Seidl | 7/10 | 3683 days | 2% |
| Katie Griffiths | 8/10 | 3685 days | 2% |
| Chris Spratt | 8/10 | 3685 days | 2% |
| Jana B | 8/10 | 3689 days | 2% |
| Lisa Fenzl | 7/10 | 3691 days | 2% |
| Heidi et Mat | 7/10 | 3692 days | 2% |
| Jeanne Minor | 8/10 | 3693 days | 2% |
| Jared Marshall | 6/10 | 3696 days | 2% |
| Molly Bogeberg | 8/10 | 3697 days | 2% |
| Lucy Murray | 4/10 | 3702 days | 1% |
| Kevin Neill | 3/10 | 3703 days | 1% |
| Sheila Palmer | 3/10 | 3703 days | 1% |
| Lena Förtsch | 10/10 | 3703 days | 2% |
| jay gilligan | 1/10 | 3703 days | 1% |
| Leigh B. | 1/10 | 3703 days | 1% |
| Tarrad | 4/10 | 3711 days | 1% |
| Eileen Klinkmuller | 5/10 | 3713 days | 1% |
| Debra Adams | 9/10 | 3732 days | 2% |
| sam k | 1/10 | 3732 days | 1% |
| Timea Bagosi | 9/10 | 3732 days | 2% |
| Fabian Kukla | 9/10 | 3747 days | 2% |
| Iris Kerbler | 7/10 | 3747 days | 2% |
| Gregory | 9/10 | 3749 days | 2% |
| Anais Touri | 9/10 | 3751 days | 2% |
| Nina Kletner | 8/10 | 3753 days | 2% |
| Jonas Hoerning | 3/10 | 3754 days | 1% |
| Vanesha Patel | 6/10 | 3755 days | 2% |
| sebastian engstrom | 9/10 | 3763 days | 2% |
| eric amiel | 8/10 | 3763 days | 2% |
| claire | 7/10 | 3763 days | 2% |
| Nicolas Fernandez | 8/10 | 3763 days | 2% |
| Michal Trubac | 9/10 | 3763 days | 2% |
| Andrew Bird | 8/10 | 3763 days | 2% |
| taylah fogden | 4/10 | 3763 days | 1% |
| Tzimas S | 2/10 | 3763 days | 1% |
| Sylvain Blanchet | 9/10 | 3763 days | 2% |
| Maren Z | 5/10 | 3763 days | 1% |
| Hanna Ala | 6/10 | 3763 days | 2% |
| Peter Lothian | 1/10 | 3763 days | 1% |
| Caroline Hopkinson | 10/10 | 3763 days | 2% |
| Jane Desbarats | 8/10 | 3763 days | 2% |
| erik Hulleman | 9/10 | 3763 days | 2% |
| Eric Fan | 9/10 | 3763 days | 2% |
| caroline dutchie | 9/10 | 3763 days | 2% |
| Dee Vaughan | 8/10 | 3763 days | 2% |
| lallemand catherine | 8/10 | 3763 days | 2% |
| Cesar Juan | 7/10 | 3763 days | 2% |
| judith lauter | 7/10 | 3763 days | 2% |
| Cristina Yoder | 8/10 | 3763 days | 2% |
| Ulrike Filp | 7/10 | 3763 days | 2% |
| Stephanie Levins | 4/10 | 3763 days | 1% |
| Steven Hernandez | 1/10 | 3763 days | 1% |
| Hendrik Jelsma | 8/10 | 3763 days | 2% |
| Diego Pablos | 7/10 | 3782 days | 2% |
| Hannah Fidora | 7/10 | 3790 days | 2% |
| Kristel Pretorius | 7/10 | 3794 days | 2% |
| Piet Juerging | 9/10 | 3794 days | 2% |
| Laure Fontaine Garant | 8/10 | 3794 days | 2% |
| James Chandler | 8/10 | 3794 days | 2% |
| victor Antonelli | 8/10 | 3794 days | 2% |
| katrine thomsen | 8/10 | 3794 days | 2% |
| Thijs Nijsink | 8/10 | 3794 days | 2% |
| Shohei Nomura | 8/10 | 3794 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3794 days | 2% |
| Chris Coon | 10/10 | 3794 days | 2% |
| Jason Barton | 9/10 | 3794 days | 2% |
| Hilmar Lehnert | 8/10 | 3794 days | 2% |
| mick ay | 1/10 | 3794 days | 1% |
| Christopher | 2/10 | 3794 days | 1% |
| Elizabeth Nash | 6/10 | 3795 days | 1% |
| Paul McDermott | 7/10 | 3796 days | 2% |
| Amanda Kuen | 3/10 | 3824 days | 1% |
| Loz Capanna | 1/10 | 3824 days | 1% |
| Kris Castricum | 1/10 | 3824 days | 1% |
| James kneup | 1/10 | 3855 days | 0% |
| Chris Otjes | 8/10 | 3916 days | 1% |
| DreamOn | 8/10 | 4038 days | 1% |
| Rebecca Duncan | 1/10 | 4069 days | 0% |
| Marie Rose | 8/10 | 4069 days | 1% |
| Nina Müller | 1/10 | 4084 days | 0% |
| Carmen Vulink | 1/10 | 4097 days | 0% |
| L P | 7/10 | 4128 days | 1% |
| jgua001 | 1/10 | 4128 days | 0% |
| Kilian Vos | 8/10 | 4144 days | 0% |
| Antoine Lerin | 8/10 | 4151 days | 0% |
| Inge van Noorf | 6/10 | 4156 days | 0% |
| Tamsin Davis | 2/10 | 4159 days | 0% |
| MyName isPrivate | 1/10 | 4159 days | 0% |
| Old Pugh | 7/10 | 4159 days | 0% |
| Lukas, Anne and Malte | 7/10 | 4160 days | 0% |
| Sarah Healey | 1/10 | 4403 days | 0% |
| Cecilia Anderson | 6/10 | 4405 days | 1% |
| Claudia Hillebrand | 4/10 | 4407 days | 1% |
| Penny Lee | 6/10 | 4407 days | 1% |
| Catherine Schlachter | 8/10 | 4409 days | 1% |
| Helen Olsson | 8/10 | 4410 days | 1% |
| Audrey Le Bourthe | 4/10 | 4412 days | 1% |
| Josefin Lind | 7/10 | 4413 days | 1% |
| Herman Holmgist | 7/10 | 4413 days | 1% |
| malkav2024 | 1/10 | 4434 days | 0% |
| Daniel Robledo | 7/10 | 4435 days | 1% |
| Helen McKevitt | 9/10 | 4440 days | 1% |
| Andrew Magill | 8/10 | 4440 days | 1% |
| Ruth Watkin | 9/10 | 4458 days | 1% |
| Lisbeth Sorum | 9/10 | 4469 days | 1% |
| Cameron Tarbotton | 9/10 | 4469 days | 1% |
| Richard van den Bosch | 6/10 | 4478 days | 1% |
| Ina Daubenbuechel | 6/10 | 4478 days | 1% |
| Stripeyfish | 10/10 | 4493 days | 2% |
| François Munoz | 1/10 | 4493 days | 0% |
| Astrid Van Der Laan | 3/10 | 4493 days | 1% |
| Moulou Ludonvic | 6/10 | 4498 days | 1% |
| Elisabeth Boulier | 6/10 | 4498 days | 1% |
| Charles Stafford | 1/10 | 4524 days | 0% |
| Lucien GENTIL | 1/10 | 4585 days | 0% |
| Tania Hinton | 9/10 | 4585 days | 2% |
| traveller26 | 1/10 | 4585 days | 0% |
| Anton Thisted | 7/10 | 4766 days | 1% |
| Josefine Sjodin | 7/10 | 4766 days | 1% |
| Katie Fleck | 7/10 | 4766 days | 1% |
| Hans-Juergen Baumgart | 9/10 | 4768 days | 2% |
| Stefanie Menz | 5/10 | 4786 days | 1% |
| Peer Krumrey | 4/10 | 4786 days | 1% |
| Sarah Horn | 10/10 | 4787 days | 1% |
| Sebastian Russell-Smits | 10/10 | 4787 days | 1% |
| Ali S | 4/10 | 4799 days | 1% |
| Jazpaul | 8/10 | 4799 days | 2% |
| Malgorzata | 6/10 | 4803 days | 1% |
| Michal | 6/10 | 4803 days | 1% |
| Przemystaw Tymizyszyn | 6/10 | 4803 days | 1% |
| jmano | 9/10 | 4827 days | 2% |
| Sports_Cotton | 9/10 | 4827 days | 2% |
| Steve Jackson | 1/10 | 4827 days | 0% |
| Karl Schendel | 9/10 | 4827 days | 2% |
| S Curry | 10/10 | 4827 days | 2% |
| David Frankl | 9/10 | 4827 days | 2% |
| Thommy S | 10/10 | 4827 days | 2% |
| Tanja and Pascal | 6/10 | 4829 days | 1% |
| LisaTe | 1/10 | 4858 days | 0% |
| Jeroen de Vroome | 1/10 | 4858 days | 0% |
| Dennis Post | 10/10 | 4858 days | 2% |
| Graeme | 8/10 | 4858 days | 2% |
| Mark and Eefie | 6/10 | 4874 days | 1% |
| Kevin Blom | 9/10 | 4893 days | 1% |
| unlucky | 2/10 | 4919 days | 1% |
| Natalie C. | 10/10 | 4919 days | 2% |
| trevrobinson | 10/10 | 4950 days | 2% |
| jonoslade | 10/10 | 4950 days | 2% |
| Chris Gale | 9/10 | 4980 days | 2% |
| hugginalan | 2/10 | 5133 days | 1% |
| Xanadu | 7/10 | 5133 days | 2% |
| Steffien | 9/10 | 5133 days | 2% |
| Ali Hendry | 8/10 | 5145 days | 1% |
| M Theunissen | 7/10 | 5147 days | 1% |
| Heiner Reinecke | 6/10 | 5156 days | 1% |
| travelling_solo | 8/10 | 5164 days | 2% |
| Elaine | 3/10 | 5174 days | 1% |
| Dominik Langenegger | 9/10 | 5175 days | 1% |
| Inge Davbbert | 9/10 | 5176 days | 1% |
| Peter Putz | 1/10 | 5178 days | 0% |
| Simon Fry | 6/10 | 5178 days | 1% |
| Villa | 5/10 | 5178 days | 1% |
| Marilyn Mobley | 3/10 | 5179 days | 1% |
| Diana Allan | 7/10 | 5180 days | 1% |
| Liz Stokes | 6/10 | 5180 days | 1% |
| Saskia Brown | 7/10 | 5190 days | 1% |
| katiestone | 10/10 | 5193 days | 2% |
| Laura Smith | 5/10 | 5206 days | 1% |
| Graines | 2/10 | 5224 days | 1% |
| Posse | 1/10 | 5224 days | 0% |
| Bren | 8/10 | 5224 days | 2% |
| Peter | 9/10 | 5224 days | 2% |
| Robin & Sandra Dijke | 8/10 | 5264 days | 1% |
| jule | 10/10 | 5285 days | 2% |
| Patricia French | 4/10 | 5489 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5516 days | 1% |
| Phil Cowlard | 6/10 | 5522 days | 1% |
| Douglas & Alison Mark | 4/10 | 5526 days | 1% |
| Manuela Manns | 4/10 | 5543 days | 1% |
| Masanobu81 | 10/10 | 5558 days | 2% |
| Jem | 9/10 | 5558 days | 2% |
| Ashley Arnold | 7/10 | 5899 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.50% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 70 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 90 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 87 | -1.45% |
| 88 | -1.47% |
| 89 | -1.48% |
| 90 | -1.50% |
| 91 | -1.52% |
| 92 | -1.53% |
| 93 | -1.55% |
| … | … |
Balancing Adjustment
23.18% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
69%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.