Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
334 Valid Reviews
The Lucky Rentals experience has a total of 357 reviews. There are 334 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 334 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
4% |
| 2/10 | 18 |
|
5% |
| 1/10 | 97 |
|
29% |
51.17% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.17% and is based on 334 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 334 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
50.46%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Patrick | 1/10 | 291 days | 100% |
| Sam | 1/10 | 322 days | 99% |
| Chloe | 2/10 | 748 days | 80% |
| Mike Orme | 1/10 | 809 days | 66% |
| Jessica White | 10/10 | 1114 days | 88% |
| Tracey | 8/10 | 1297 days | 53% |
| Lucas | 10/10 | 1356 days | 45% |
| Dave | 1/10 | 2423 days | 4% |
| Tuomas Saarela | 7/10 | 2452 days | 9% |
| Joseph | 3/10 | 2452 days | 5% |
| Andreas | 1/10 | 2452 days | 4% |
| D.G | 1/10 | 2452 days | 4% |
| jean pierre demange | 1/10 | 2452 days | 4% |
| Cindy | 1/10 | 2452 days | 4% |
| Sarah Plack | 1/10 | 2483 days | 4% |
| Debbie O'B | 1/10 | 2514 days | 4% |
| Tim | 1/10 | 2514 days | 4% |
| milton job | 1/10 | 2514 days | 4% |
| keke | 1/10 | 2514 days | 4% |
| Major big bear | 9/10 | 2514 days | 9% |
| Your neighbour | 1/10 | 2514 days | 4% |
| William Watson | 8/10 | 2544 days | 9% |
| Emily Payne | 3/10 | 2544 days | 5% |
| Tobias | 1/10 | 2544 days | 4% |
| Jesica Dalesio | 1/10 | 2544 days | 4% |
| DS | 1/10 | 2697 days | 3% |
| Anthony Haw | 3/10 | 2758 days | 4% |
| Edward Karr | 8/10 | 2789 days | 8% |
| N. van Wijk | 1/10 | 2789 days | 3% |
| Mmmm | 1/10 | 2817 days | 3% |
| Suzanne Lara BABER | 1/10 | 2817 days | 3% |
| Brian | 1/10 | 2817 days | 3% |
| Michelle and Tony | 4/10 | 2817 days | 5% |
| S Houston | 10/10 | 2817 days | 8% |
| Darren Navan | 5/10 | 2848 days | 6% |
| Pippa | 8/10 | 2848 days | 8% |
| Mark | 1/10 | 2848 days | 3% |
| Bill Brennan | 1/10 | 2848 days | 3% |
| Jane Doe | 1/10 | 2848 days | 3% |
| Lucky driver | 2/10 | 2848 days | 3% |
| AS | 8/10 | 2848 days | 8% |
| FAYCAL DRAOU | 2/10 | 2848 days | 3% |
| Dave & Marilyn Milton | 9/10 | 2848 days | 8% |
| Geoffrey | 1/10 | 2848 days | 3% |
| Barbara | 1/10 | 2848 days | 3% |
| Yassine Ftouh | 1/10 | 2879 days | 3% |
| Megan | 1/10 | 2879 days | 3% |
| Steph Louise | 8/10 | 2879 days | 7% |
| Paulie | 10/10 | 2879 days | 8% |
| Marc | 1/10 | 2879 days | 3% |
| Claire Hill | 1/10 | 2879 days | 3% |
| Rebecca | 1/10 | 2879 days | 3% |
| Tom | 9/10 | 2879 days | 7% |
| Raquel | 1/10 | 2879 days | 3% |
| Armin | 1/10 | 2879 days | 3% |
| Mel | 6/10 | 2879 days | 6% |
| Matt Fall | 5/10 | 2879 days | 6% |
| Sophie Gingras | 7/10 | 2909 days | 7% |
| Brad McLeay | 1/10 | 2909 days | 3% |
| Pas | 1/10 | 2909 days | 3% |
| Bad day | 1/10 | 2909 days | 3% |
| Sarah | 1/10 | 2909 days | 3% |
| Mary Panko | 1/10 | 2909 days | 3% |
| Leon S | 2/10 | 2909 days | 3% |
| Mina | 3/10 | 2909 days | 4% |
| Nick | 2/10 | 2909 days | 3% |
| Jon | 1/10 | 2909 days | 3% |
| Sam | 1/10 | 2909 days | 3% |
| Jan Kruger | 1/10 | 2940 days | 3% |
| Claudia | 10/10 | 2940 days | 7% |
| Lauren | 1/10 | 2940 days | 3% |
| Cat | 7/10 | 2940 days | 7% |
| 5 guys in a van | 9/10 | 2940 days | 7% |
| Magnus | 1/10 | 3001 days | 3% |
| Clare | 1/10 | 3001 days | 3% |
| Louis | 7/10 | 3032 days | 6% |
| Laura | 1/10 | 3093 days | 3% |
| Liliana Rosa | 1/10 | 3123 days | 3% |
| Mark Lindeman | 4/10 | 3154 days | 4% |
| Andrew Miller | 7/10 | 3154 days | 6% |
| Turner | 1/10 | 3154 days | 2% |
| Claire | 2/10 | 3154 days | 3% |
| Laura M | 1/10 | 3154 days | 2% |
| Talia marie | 2/10 | 3154 days | 3% |
| Jean-Noel PONZEVERA | 8/10 | 3154 days | 6% |
| Tania Green | 1/10 | 3154 days | 2% |
| Shane O'Connor | 1/10 | 3213 days | 2% |
| alyssa perkins | 10/10 | 3213 days | 6% |
| Lukas Peter | 8/10 | 3213 days | 6% |
| Robert Meerbach | 2/10 | 3213 days | 3% |
| Shelley Haslett | 1/10 | 3213 days | 2% |
| Emma Schenck | 1/10 | 3213 days | 2% |
| Williams | 3/10 | 3213 days | 3% |
| Julien C | 1/10 | 3213 days | 2% |
| Julie Buck | 2/10 | 3244 days | 3% |
| Michael Holm | 9/10 | 3269 days | 5% |
| Lizzy van den Boomen | 10/10 | 3274 days | 6% |
| Blablabla | 1/10 | 3274 days | 2% |
| Tom Bennett | 8/10 | 3279 days | 5% |
| Jacob Thomas | 1/10 | 3305 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 3305 days | 2% |
| sara | 1/10 | 3305 days | 2% |
| Le grand Gaultier | 1/10 | 3305 days | 2% |
| Mathias Mouridsen | 10/10 | 3335 days | 5% |
| Kyle Peter | 9/10 | 3366 days | 5% |
| Troy Hill | 1/10 | 3488 days | 2% |
| Irene Ruiz | 1/10 | 3488 days | 2% |
| Alex Conejo | 1/10 | 3488 days | 2% |
| Cherie and Dan | 6/10 | 3494 days | 3% |
| Sabine Gauss | 3/10 | 3512 days | 2% |
| Dianne Farrell | 1/10 | 3519 days | 2% |
| Vivi | 6/10 | 3519 days | 4% |
| Kate and Dom | 3/10 | 3528 days | 2% |
| Pierre Kaklamanos | 2/10 | 3547 days | 2% |
| Emma Syler | 7/10 | 3547 days | 4% |
| Steve Osborne | 1/10 | 3547 days | 2% |
| Steven Pym | 7/10 | 3547 days | 4% |
| joan coutts | 8/10 | 3547 days | 4% |
| Henna | 7/10 | 3549 days | 3% |
| Taylor Doolittle | 2/10 | 3555 days | 1% |
| Katherine Foxston | 1/10 | 3578 days | 2% |
| Samira Meyer | 1/10 | 3578 days | 2% |
| Kim Reid | 3/10 | 3578 days | 2% |
| CCBC | 2/10 | 3578 days | 2% |
| Takeme | 10/10 | 3578 days | 4% |
| Lichun Lu | 1/10 | 3578 days | 2% |
| Marvin Clark | 4/10 | 3578 days | 3% |
| Charlotte Stone | 9/10 | 3578 days | 4% |
| Andrew Sargent | 4/10 | 3578 days | 3% |
| Loic Besson | 4/10 | 3591 days | 2% |
| Filipe Santos | 8/10 | 3598 days | 3% |
| Annina B | 8/10 | 3598 days | 3% |
| Joan Arnau Bataller | 1/10 | 3609 days | 2% |
| tom | 1/10 | 3609 days | 2% |
| Josh Lesley-Smith | 9/10 | 3615 days | 3% |
| Mona Uttendorf | 6/10 | 3616 days | 3% |
| Jakob Lovdahl | 5/10 | 3624 days | 2% |
| Connie Geiger | 4/10 | 3639 days | 2% |
| alex llano | 4/10 | 3639 days | 2% |
| Robert | 1/10 | 3639 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3640 days | 3% |
| Laura Leoekloek | 8/10 | 3641 days | 3% |
| Viki Kent | 9/10 | 3644 days | 3% |
| Ross D | 8/10 | 3644 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3646 days | 3% |
| Sophia Satter | 5/10 | 3651 days | 2% |
| Noel Jacobs | 4/10 | 3652 days | 2% |
| ailsa | 1/10 | 3670 days | 1% |
| Marc July | 1/10 | 3792 days | 1% |
| Timothy Delaney | 4/10 | 3813 days | 2% |
| MARTIN Vincent | 1/10 | 3853 days | 1% |
| Chadd Holland | 8/10 | 3855 days | 3% |
| Alison Seidl | 7/10 | 3864 days | 2% |
| Katie Griffiths | 8/10 | 3866 days | 2% |
| Chris Spratt | 8/10 | 3866 days | 2% |
| Jana B | 8/10 | 3870 days | 2% |
| Lisa Fenzl | 7/10 | 3872 days | 2% |
| Heidi et Mat | 7/10 | 3873 days | 2% |
| Jeanne Minor | 8/10 | 3874 days | 2% |
| Jared Marshall | 6/10 | 3877 days | 2% |
| Molly Bogeberg | 8/10 | 3878 days | 2% |
| Lucy Murray | 4/10 | 3883 days | 1% |
| Kevin Neill | 3/10 | 3884 days | 1% |
| Sheila Palmer | 3/10 | 3884 days | 1% |
| Lena Förtsch | 10/10 | 3884 days | 2% |
| jay gilligan | 1/10 | 3884 days | 1% |
| Leigh B. | 1/10 | 3884 days | 1% |
| Tarrad | 4/10 | 3892 days | 1% |
| Eileen Klinkmuller | 5/10 | 3894 days | 2% |
| Debra Adams | 9/10 | 3913 days | 2% |
| sam k | 1/10 | 3913 days | 1% |
| Timea Bagosi | 9/10 | 3913 days | 2% |
| Fabian Kukla | 9/10 | 3928 days | 2% |
| Iris Kerbler | 7/10 | 3928 days | 2% |
| Gregory | 9/10 | 3930 days | 2% |
| Anais Touri | 9/10 | 3932 days | 2% |
| Nina Kletner | 8/10 | 3934 days | 2% |
| Jonas Hoerning | 3/10 | 3935 days | 1% |
| Vanesha Patel | 6/10 | 3936 days | 2% |
| sebastian engstrom | 9/10 | 3944 days | 2% |
| eric amiel | 8/10 | 3944 days | 2% |
| claire | 7/10 | 3944 days | 2% |
| Nicolas Fernandez | 8/10 | 3944 days | 2% |
| Michal Trubac | 9/10 | 3944 days | 2% |
| Andrew Bird | 8/10 | 3944 days | 2% |
| taylah fogden | 4/10 | 3944 days | 1% |
| Tzimas S | 2/10 | 3944 days | 1% |
| Sylvain Blanchet | 9/10 | 3944 days | 2% |
| Maren Z | 5/10 | 3944 days | 2% |
| Hanna Ala | 6/10 | 3944 days | 2% |
| Peter Lothian | 1/10 | 3944 days | 1% |
| Caroline Hopkinson | 10/10 | 3944 days | 2% |
| Jane Desbarats | 8/10 | 3944 days | 2% |
| erik Hulleman | 9/10 | 3944 days | 2% |
| Eric Fan | 9/10 | 3944 days | 2% |
| caroline dutchie | 9/10 | 3944 days | 2% |
| Dee Vaughan | 8/10 | 3944 days | 2% |
| lallemand catherine | 8/10 | 3944 days | 2% |
| Cesar Juan | 7/10 | 3944 days | 2% |
| judith lauter | 7/10 | 3944 days | 2% |
| Cristina Yoder | 8/10 | 3944 days | 2% |
| Ulrike Filp | 7/10 | 3944 days | 2% |
| Stephanie Levins | 4/10 | 3944 days | 1% |
| Steven Hernandez | 1/10 | 3944 days | 1% |
| Hendrik Jelsma | 8/10 | 3944 days | 2% |
| Diego Pablos | 7/10 | 3963 days | 2% |
| Hannah Fidora | 7/10 | 3971 days | 2% |
| Kristel Pretorius | 7/10 | 3975 days | 2% |
| Piet Juerging | 9/10 | 3975 days | 2% |
| Laure Fontaine Garant | 8/10 | 3975 days | 2% |
| James Chandler | 8/10 | 3975 days | 2% |
| victor Antonelli | 8/10 | 3975 days | 2% |
| katrine thomsen | 8/10 | 3975 days | 2% |
| Thijs Nijsink | 8/10 | 3975 days | 2% |
| Shohei Nomura | 8/10 | 3975 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3975 days | 2% |
| Chris Coon | 10/10 | 3975 days | 2% |
| Jason Barton | 9/10 | 3975 days | 2% |
| Hilmar Lehnert | 8/10 | 3975 days | 2% |
| mick ay | 1/10 | 3975 days | 1% |
| Christopher | 2/10 | 3975 days | 1% |
| Elizabeth Nash | 6/10 | 3976 days | 1% |
| Paul McDermott | 7/10 | 3977 days | 2% |
| Amanda Kuen | 3/10 | 4005 days | 1% |
| Loz Capanna | 1/10 | 4005 days | 1% |
| Kris Castricum | 1/10 | 4005 days | 1% |
| James kneup | 1/10 | 4036 days | 1% |
| Chris Otjes | 8/10 | 4097 days | 1% |
| DreamOn | 8/10 | 4219 days | 1% |
| Rebecca Duncan | 1/10 | 4250 days | 0% |
| Marie Rose | 8/10 | 4250 days | 1% |
| Nina Müller | 1/10 | 4265 days | 0% |
| Carmen Vulink | 1/10 | 4278 days | 0% |
| L P | 7/10 | 4309 days | 0% |
| jgua001 | 1/10 | 4309 days | 0% |
| Kilian Vos | 8/10 | 4325 days | 0% |
| Antoine Lerin | 8/10 | 4332 days | 0% |
| Inge van Noorf | 6/10 | 4337 days | 0% |
| Tamsin Davis | 2/10 | 4340 days | 0% |
| MyName isPrivate | 1/10 | 4340 days | 0% |
| Old Pugh | 7/10 | 4340 days | 0% |
| Lukas, Anne and Malte | 7/10 | 4341 days | 0% |
| Sarah Healey | 1/10 | 4584 days | 1% |
| Cecilia Anderson | 6/10 | 4586 days | 2% |
| Claudia Hillebrand | 4/10 | 4588 days | 1% |
| Penny Lee | 6/10 | 4588 days | 2% |
| Catherine Schlachter | 8/10 | 4590 days | 2% |
| Helen Olsson | 8/10 | 4591 days | 2% |
| Audrey Le Bourthe | 4/10 | 4593 days | 1% |
| Josefin Lind | 7/10 | 4594 days | 2% |
| Herman Holmgist | 7/10 | 4594 days | 2% |
| malkav2024 | 1/10 | 4615 days | 1% |
| Daniel Robledo | 7/10 | 4616 days | 2% |
| Helen McKevitt | 9/10 | 4621 days | 2% |
| Andrew Magill | 8/10 | 4621 days | 2% |
| Ruth Watkin | 9/10 | 4639 days | 2% |
| Lisbeth Sorum | 9/10 | 4650 days | 2% |
| Cameron Tarbotton | 9/10 | 4650 days | 2% |
| Richard van den Bosch | 6/10 | 4659 days | 2% |
| Ina Daubenbuechel | 6/10 | 4659 days | 2% |
| Stripeyfish | 10/10 | 4674 days | 3% |
| François Munoz | 1/10 | 4674 days | 1% |
| Astrid Van Der Laan | 3/10 | 4674 days | 1% |
| Moulou Ludonvic | 6/10 | 4679 days | 2% |
| Elisabeth Boulier | 6/10 | 4679 days | 2% |
| Charles Stafford | 1/10 | 4705 days | 1% |
| Lucien GENTIL | 1/10 | 4766 days | 1% |
| Tania Hinton | 9/10 | 4766 days | 2% |
| traveller26 | 1/10 | 4766 days | 1% |
| Anton Thisted | 7/10 | 4947 days | 2% |
| Josefine Sjodin | 7/10 | 4947 days | 2% |
| Katie Fleck | 7/10 | 4947 days | 2% |
| Hans-Juergen Baumgart | 9/10 | 4949 days | 2% |
| Stefanie Menz | 5/10 | 4967 days | 2% |
| Peer Krumrey | 4/10 | 4967 days | 1% |
| Sarah Horn | 10/10 | 4968 days | 2% |
| Sebastian Russell-Smits | 10/10 | 4968 days | 2% |
| Ali S | 4/10 | 4980 days | 2% |
| Jazpaul | 8/10 | 4980 days | 2% |
| Malgorzata | 6/10 | 4984 days | 2% |
| Michal | 6/10 | 4984 days | 2% |
| Przemystaw Tymizyszyn | 6/10 | 4984 days | 2% |
| jmano | 9/10 | 5008 days | 2% |
| Sports_Cotton | 9/10 | 5008 days | 2% |
| Steve Jackson | 1/10 | 5008 days | 1% |
| Karl Schendel | 9/10 | 5008 days | 2% |
| S Curry | 10/10 | 5008 days | 3% |
| David Frankl | 9/10 | 5008 days | 2% |
| Thommy S | 10/10 | 5008 days | 3% |
| Tanja and Pascal | 6/10 | 5010 days | 2% |
| LisaTe | 1/10 | 5039 days | 1% |
| Jeroen de Vroome | 1/10 | 5039 days | 1% |
| Dennis Post | 10/10 | 5039 days | 3% |
| Graeme | 8/10 | 5039 days | 2% |
| Mark and Eefie | 6/10 | 5055 days | 2% |
| Kevin Blom | 9/10 | 5074 days | 2% |
| unlucky | 2/10 | 5100 days | 1% |
| Natalie C. | 10/10 | 5100 days | 3% |
| trevrobinson | 10/10 | 5131 days | 3% |
| jonoslade | 10/10 | 5131 days | 3% |
| Chris Gale | 9/10 | 5161 days | 2% |
| hugginalan | 2/10 | 5314 days | 1% |
| Xanadu | 7/10 | 5314 days | 2% |
| Steffien | 9/10 | 5314 days | 2% |
| Ali Hendry | 8/10 | 5326 days | 2% |
| M Theunissen | 7/10 | 5328 days | 2% |
| Heiner Reinecke | 6/10 | 5337 days | 2% |
| travelling_solo | 8/10 | 5345 days | 2% |
| Elaine | 3/10 | 5355 days | 1% |
| Dominik Langenegger | 9/10 | 5356 days | 2% |
| Inge Davbbert | 9/10 | 5357 days | 2% |
| Peter Putz | 1/10 | 5359 days | 1% |
| Simon Fry | 6/10 | 5359 days | 2% |
| Villa | 5/10 | 5359 days | 2% |
| Marilyn Mobley | 3/10 | 5360 days | 1% |
| Diana Allan | 7/10 | 5361 days | 2% |
| Liz Stokes | 6/10 | 5361 days | 2% |
| Saskia Brown | 7/10 | 5371 days | 2% |
| katiestone | 10/10 | 5374 days | 3% |
| Laura Smith | 5/10 | 5387 days | 2% |
| Graines | 2/10 | 5405 days | 1% |
| Posse | 1/10 | 5405 days | 1% |
| Bren | 8/10 | 5405 days | 2% |
| Peter | 9/10 | 5405 days | 2% |
| Robin & Sandra Dijke | 8/10 | 5445 days | 2% |
| jule | 10/10 | 5466 days | 3% |
| Patricia French | 4/10 | 5670 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5697 days | 2% |
| Phil Cowlard | 6/10 | 5703 days | 2% |
| Douglas & Alison Mark | 4/10 | 5707 days | 1% |
| Manuela Manns | 4/10 | 5724 days | 1% |
| Masanobu81 | 10/10 | 5739 days | 3% |
| Jem | 9/10 | 5739 days | 2% |
| Ashley Arnold | 7/10 | 6080 days | 2% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-6.64% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 57 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.59% |
| 198 | -3.60% |
| 199 | -3.62% |
| 200 | -3.64% |
| 201 | -3.66% |
| 202 | -3.68% |
| 203 | -3.70% |
| … | … |
Balancing Adjustment
26.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
67%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.