G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
334 Valid Reviews
The Lucky Rentals experience has a total of 357 reviews. There are 334 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 334 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
4% |
| 2/10 | 18 |
|
5% |
| 1/10 | 97 |
|
29% |
51.17% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.17% and is based on 334 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 334 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
52.67%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Patrick | 1/10 | 130 days | 83% |
| Sam | 1/10 | 161 days | 83% |
| Chloe | 2/10 | 587 days | 76% |
| Mike Orme | 1/10 | 648 days | 64% |
| Jessica White | 10/10 | 953 days | 100% |
| Tracey | 8/10 | 1136 days | 65% |
| Lucas | 10/10 | 1195 days | 57% |
| Dave | 1/10 | 2262 days | 3% |
| Tuomas Saarela | 7/10 | 2291 days | 8% |
| Joseph | 3/10 | 2291 days | 4% |
| Andreas | 1/10 | 2291 days | 3% |
| D.G | 1/10 | 2291 days | 3% |
| jean pierre demange | 1/10 | 2291 days | 3% |
| Cindy | 1/10 | 2291 days | 3% |
| Sarah Plack | 1/10 | 2322 days | 3% |
| Debbie O'B | 1/10 | 2353 days | 3% |
| Tim | 1/10 | 2353 days | 3% |
| milton job | 1/10 | 2353 days | 3% |
| keke | 1/10 | 2353 days | 3% |
| Major big bear | 9/10 | 2353 days | 8% |
| Your neighbour | 1/10 | 2353 days | 3% |
| William Watson | 8/10 | 2383 days | 8% |
| Emily Payne | 3/10 | 2383 days | 4% |
| Tobias | 1/10 | 2383 days | 3% |
| Jesica Dalesio | 1/10 | 2383 days | 3% |
| DS | 1/10 | 2536 days | 3% |
| Anthony Haw | 3/10 | 2597 days | 4% |
| Edward Karr | 8/10 | 2628 days | 7% |
| N. van Wijk | 1/10 | 2628 days | 3% |
| Mmmm | 1/10 | 2656 days | 3% |
| Suzanne Lara BABER | 1/10 | 2656 days | 3% |
| Brian | 1/10 | 2656 days | 3% |
| Michelle and Tony | 4/10 | 2656 days | 4% |
| S Houston | 10/10 | 2656 days | 7% |
| Darren Navan | 5/10 | 2687 days | 5% |
| Pippa | 8/10 | 2687 days | 6% |
| Mark | 1/10 | 2687 days | 2% |
| Bill Brennan | 1/10 | 2687 days | 2% |
| Jane Doe | 1/10 | 2687 days | 2% |
| Lucky driver | 2/10 | 2687 days | 3% |
| AS | 8/10 | 2687 days | 6% |
| FAYCAL DRAOU | 2/10 | 2687 days | 3% |
| Dave & Marilyn Milton | 9/10 | 2687 days | 6% |
| Geoffrey | 1/10 | 2687 days | 2% |
| Barbara | 1/10 | 2687 days | 2% |
| Yassine Ftouh | 1/10 | 2718 days | 2% |
| Megan | 1/10 | 2718 days | 2% |
| Steph Louise | 8/10 | 2718 days | 6% |
| Paulie | 10/10 | 2718 days | 6% |
| Marc | 1/10 | 2718 days | 2% |
| Claire Hill | 1/10 | 2718 days | 2% |
| Rebecca | 1/10 | 2718 days | 2% |
| Tom | 9/10 | 2718 days | 6% |
| Raquel | 1/10 | 2718 days | 2% |
| Armin | 1/10 | 2718 days | 2% |
| Mel | 6/10 | 2718 days | 5% |
| Matt Fall | 5/10 | 2718 days | 5% |
| Sophie Gingras | 7/10 | 2748 days | 6% |
| Brad McLeay | 1/10 | 2748 days | 2% |
| Pas | 1/10 | 2748 days | 2% |
| Bad day | 1/10 | 2748 days | 2% |
| Sarah | 1/10 | 2748 days | 2% |
| Mary Panko | 1/10 | 2748 days | 2% |
| Leon S | 2/10 | 2748 days | 3% |
| Mina | 3/10 | 2748 days | 3% |
| Nick | 2/10 | 2748 days | 3% |
| Jon | 1/10 | 2748 days | 2% |
| Sam | 1/10 | 2748 days | 2% |
| Jan Kruger | 1/10 | 2779 days | 2% |
| Claudia | 10/10 | 2779 days | 6% |
| Lauren | 1/10 | 2779 days | 2% |
| Cat | 7/10 | 2779 days | 6% |
| 5 guys in a van | 9/10 | 2779 days | 6% |
| Magnus | 1/10 | 2840 days | 2% |
| Clare | 1/10 | 2840 days | 2% |
| Louis | 7/10 | 2871 days | 5% |
| Laura | 1/10 | 2932 days | 2% |
| Liliana Rosa | 1/10 | 2962 days | 2% |
| Mark Lindeman | 4/10 | 2993 days | 3% |
| Andrew Miller | 7/10 | 2993 days | 5% |
| Turner | 1/10 | 2993 days | 2% |
| Claire | 2/10 | 2993 days | 2% |
| Laura M | 1/10 | 2993 days | 2% |
| Talia marie | 2/10 | 2993 days | 2% |
| Jean-Noel PONZEVERA | 8/10 | 2993 days | 5% |
| Tania Green | 1/10 | 2993 days | 2% |
| Shane O'Connor | 1/10 | 3052 days | 2% |
| alyssa perkins | 10/10 | 3052 days | 5% |
| Lukas Peter | 8/10 | 3052 days | 5% |
| Robert Meerbach | 2/10 | 3052 days | 2% |
| Shelley Haslett | 1/10 | 3052 days | 2% |
| Emma Schenck | 1/10 | 3052 days | 2% |
| Williams | 3/10 | 3052 days | 3% |
| Julien C | 1/10 | 3052 days | 2% |
| Julie Buck | 2/10 | 3083 days | 2% |
| Michael Holm | 9/10 | 3108 days | 4% |
| Lizzy van den Boomen | 10/10 | 3113 days | 5% |
| Blablabla | 1/10 | 3113 days | 2% |
| Tom Bennett | 8/10 | 3118 days | 4% |
| Jacob Thomas | 1/10 | 3144 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 3144 days | 2% |
| sara | 1/10 | 3144 days | 2% |
| Le grand Gaultier | 1/10 | 3144 days | 2% |
| Mathias Mouridsen | 10/10 | 3174 days | 5% |
| Kyle Peter | 9/10 | 3205 days | 4% |
| Troy Hill | 1/10 | 3327 days | 1% |
| Irene Ruiz | 1/10 | 3327 days | 1% |
| Alex Conejo | 1/10 | 3327 days | 1% |
| Cherie and Dan | 6/10 | 3333 days | 3% |
| Sabine Gauss | 3/10 | 3351 days | 2% |
| Dianne Farrell | 1/10 | 3358 days | 1% |
| Vivi | 6/10 | 3358 days | 3% |
| Kate and Dom | 3/10 | 3367 days | 2% |
| Pierre Kaklamanos | 2/10 | 3386 days | 2% |
| Emma Syler | 7/10 | 3386 days | 3% |
| Steve Osborne | 1/10 | 3386 days | 1% |
| Steven Pym | 7/10 | 3386 days | 3% |
| joan coutts | 8/10 | 3386 days | 4% |
| Henna | 7/10 | 3388 days | 3% |
| Taylor Doolittle | 2/10 | 3394 days | 1% |
| Katherine Foxston | 1/10 | 3417 days | 1% |
| Samira Meyer | 1/10 | 3417 days | 1% |
| Kim Reid | 3/10 | 3417 days | 2% |
| CCBC | 2/10 | 3417 days | 1% |
| Takeme | 10/10 | 3417 days | 4% |
| Lichun Lu | 1/10 | 3417 days | 1% |
| Marvin Clark | 4/10 | 3417 days | 2% |
| Charlotte Stone | 9/10 | 3417 days | 4% |
| Andrew Sargent | 4/10 | 3417 days | 2% |
| Loic Besson | 4/10 | 3430 days | 2% |
| Filipe Santos | 8/10 | 3437 days | 3% |
| Annina B | 8/10 | 3437 days | 3% |
| Joan Arnau Bataller | 1/10 | 3448 days | 1% |
| tom | 1/10 | 3448 days | 1% |
| Josh Lesley-Smith | 9/10 | 3454 days | 3% |
| Mona Uttendorf | 6/10 | 3455 days | 3% |
| Jakob Lovdahl | 5/10 | 3463 days | 2% |
| Connie Geiger | 4/10 | 3478 days | 2% |
| alex llano | 4/10 | 3478 days | 2% |
| Robert | 1/10 | 3478 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3479 days | 3% |
| Laura Leoekloek | 8/10 | 3480 days | 3% |
| Viki Kent | 9/10 | 3483 days | 3% |
| Ross D | 8/10 | 3483 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3485 days | 3% |
| Sophia Satter | 5/10 | 3490 days | 2% |
| Noel Jacobs | 4/10 | 3491 days | 2% |
| ailsa | 1/10 | 3509 days | 1% |
| Marc July | 1/10 | 3631 days | 1% |
| Timothy Delaney | 4/10 | 3652 days | 1% |
| MARTIN Vincent | 1/10 | 3692 days | 1% |
| Chadd Holland | 8/10 | 3694 days | 2% |
| Alison Seidl | 7/10 | 3703 days | 2% |
| Katie Griffiths | 8/10 | 3705 days | 2% |
| Chris Spratt | 8/10 | 3705 days | 2% |
| Jana B | 8/10 | 3709 days | 2% |
| Lisa Fenzl | 7/10 | 3711 days | 2% |
| Heidi et Mat | 7/10 | 3712 days | 2% |
| Jeanne Minor | 8/10 | 3713 days | 2% |
| Jared Marshall | 6/10 | 3716 days | 2% |
| Molly Bogeberg | 8/10 | 3717 days | 2% |
| Lucy Murray | 4/10 | 3722 days | 1% |
| Kevin Neill | 3/10 | 3723 days | 1% |
| Sheila Palmer | 3/10 | 3723 days | 1% |
| Lena Förtsch | 10/10 | 3723 days | 2% |
| jay gilligan | 1/10 | 3723 days | 1% |
| Leigh B. | 1/10 | 3723 days | 1% |
| Tarrad | 4/10 | 3731 days | 1% |
| Eileen Klinkmuller | 5/10 | 3733 days | 1% |
| Debra Adams | 9/10 | 3752 days | 2% |
| sam k | 1/10 | 3752 days | 1% |
| Timea Bagosi | 9/10 | 3752 days | 2% |
| Fabian Kukla | 9/10 | 3767 days | 2% |
| Iris Kerbler | 7/10 | 3767 days | 2% |
| Gregory | 9/10 | 3769 days | 2% |
| Anais Touri | 9/10 | 3771 days | 2% |
| Nina Kletner | 8/10 | 3773 days | 2% |
| Jonas Hoerning | 3/10 | 3774 days | 1% |
| Vanesha Patel | 6/10 | 3775 days | 2% |
| sebastian engstrom | 9/10 | 3783 days | 2% |
| eric amiel | 8/10 | 3783 days | 2% |
| claire | 7/10 | 3783 days | 2% |
| Nicolas Fernandez | 8/10 | 3783 days | 2% |
| Michal Trubac | 9/10 | 3783 days | 2% |
| Andrew Bird | 8/10 | 3783 days | 2% |
| taylah fogden | 4/10 | 3783 days | 1% |
| Tzimas S | 2/10 | 3783 days | 1% |
| Sylvain Blanchet | 9/10 | 3783 days | 2% |
| Maren Z | 5/10 | 3783 days | 2% |
| Hanna Ala | 6/10 | 3783 days | 2% |
| Peter Lothian | 1/10 | 3783 days | 1% |
| Caroline Hopkinson | 10/10 | 3783 days | 2% |
| Jane Desbarats | 8/10 | 3783 days | 2% |
| erik Hulleman | 9/10 | 3783 days | 2% |
| Eric Fan | 9/10 | 3783 days | 2% |
| caroline dutchie | 9/10 | 3783 days | 2% |
| Dee Vaughan | 8/10 | 3783 days | 2% |
| lallemand catherine | 8/10 | 3783 days | 2% |
| Cesar Juan | 7/10 | 3783 days | 2% |
| judith lauter | 7/10 | 3783 days | 2% |
| Cristina Yoder | 8/10 | 3783 days | 2% |
| Ulrike Filp | 7/10 | 3783 days | 2% |
| Stephanie Levins | 4/10 | 3783 days | 1% |
| Steven Hernandez | 1/10 | 3783 days | 1% |
| Hendrik Jelsma | 8/10 | 3783 days | 2% |
| Diego Pablos | 7/10 | 3802 days | 2% |
| Hannah Fidora | 7/10 | 3810 days | 2% |
| Kristel Pretorius | 7/10 | 3814 days | 2% |
| Piet Juerging | 9/10 | 3814 days | 2% |
| Laure Fontaine Garant | 8/10 | 3814 days | 2% |
| James Chandler | 8/10 | 3814 days | 2% |
| victor Antonelli | 8/10 | 3814 days | 2% |
| katrine thomsen | 8/10 | 3814 days | 2% |
| Thijs Nijsink | 8/10 | 3814 days | 2% |
| Shohei Nomura | 8/10 | 3814 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3814 days | 2% |
| Chris Coon | 10/10 | 3814 days | 2% |
| Jason Barton | 9/10 | 3814 days | 2% |
| Hilmar Lehnert | 8/10 | 3814 days | 2% |
| mick ay | 1/10 | 3814 days | 1% |
| Christopher | 2/10 | 3814 days | 1% |
| Elizabeth Nash | 6/10 | 3815 days | 1% |
| Paul McDermott | 7/10 | 3816 days | 2% |
| Amanda Kuen | 3/10 | 3844 days | 1% |
| Loz Capanna | 1/10 | 3844 days | 1% |
| Kris Castricum | 1/10 | 3844 days | 1% |
| James kneup | 1/10 | 3875 days | 1% |
| Chris Otjes | 8/10 | 3936 days | 1% |
| DreamOn | 8/10 | 4058 days | 1% |
| Rebecca Duncan | 1/10 | 4089 days | 0% |
| Marie Rose | 8/10 | 4089 days | 1% |
| Nina Müller | 1/10 | 4104 days | 0% |
| Carmen Vulink | 1/10 | 4117 days | 0% |
| L P | 7/10 | 4148 days | 1% |
| jgua001 | 1/10 | 4148 days | 0% |
| Kilian Vos | 8/10 | 4164 days | 0% |
| Antoine Lerin | 8/10 | 4171 days | 0% |
| Inge van Noorf | 6/10 | 4176 days | 0% |
| Tamsin Davis | 2/10 | 4179 days | 0% |
| MyName isPrivate | 1/10 | 4179 days | 0% |
| Old Pugh | 7/10 | 4179 days | 0% |
| Lukas, Anne and Malte | 7/10 | 4180 days | 0% |
| Sarah Healey | 1/10 | 4423 days | 1% |
| Cecilia Anderson | 6/10 | 4425 days | 1% |
| Claudia Hillebrand | 4/10 | 4427 days | 1% |
| Penny Lee | 6/10 | 4427 days | 1% |
| Catherine Schlachter | 8/10 | 4429 days | 1% |
| Helen Olsson | 8/10 | 4430 days | 1% |
| Audrey Le Bourthe | 4/10 | 4432 days | 1% |
| Josefin Lind | 7/10 | 4433 days | 1% |
| Herman Holmgist | 7/10 | 4433 days | 1% |
| malkav2024 | 1/10 | 4454 days | 1% |
| Daniel Robledo | 7/10 | 4455 days | 1% |
| Helen McKevitt | 9/10 | 4460 days | 2% |
| Andrew Magill | 8/10 | 4460 days | 1% |
| Ruth Watkin | 9/10 | 4478 days | 2% |
| Lisbeth Sorum | 9/10 | 4489 days | 2% |
| Cameron Tarbotton | 9/10 | 4489 days | 2% |
| Richard van den Bosch | 6/10 | 4498 days | 1% |
| Ina Daubenbuechel | 6/10 | 4498 days | 1% |
| Stripeyfish | 10/10 | 4513 days | 2% |
| François Munoz | 1/10 | 4513 days | 1% |
| Astrid Van Der Laan | 3/10 | 4513 days | 1% |
| Moulou Ludonvic | 6/10 | 4518 days | 1% |
| Elisabeth Boulier | 6/10 | 4518 days | 1% |
| Charles Stafford | 1/10 | 4544 days | 1% |
| Lucien GENTIL | 1/10 | 4605 days | 1% |
| Tania Hinton | 9/10 | 4605 days | 2% |
| traveller26 | 1/10 | 4605 days | 1% |
| Anton Thisted | 7/10 | 4786 days | 1% |
| Josefine Sjodin | 7/10 | 4786 days | 1% |
| Katie Fleck | 7/10 | 4786 days | 1% |
| Hans-Juergen Baumgart | 9/10 | 4788 days | 2% |
| Stefanie Menz | 5/10 | 4806 days | 1% |
| Peer Krumrey | 4/10 | 4806 days | 1% |
| Sarah Horn | 10/10 | 4807 days | 2% |
| Sebastian Russell-Smits | 10/10 | 4807 days | 2% |
| Ali S | 4/10 | 4819 days | 1% |
| Jazpaul | 8/10 | 4819 days | 2% |
| Malgorzata | 6/10 | 4823 days | 1% |
| Michal | 6/10 | 4823 days | 1% |
| Przemystaw Tymizyszyn | 6/10 | 4823 days | 1% |
| jmano | 9/10 | 4847 days | 2% |
| Sports_Cotton | 9/10 | 4847 days | 2% |
| Steve Jackson | 1/10 | 4847 days | 1% |
| Karl Schendel | 9/10 | 4847 days | 2% |
| S Curry | 10/10 | 4847 days | 2% |
| David Frankl | 9/10 | 4847 days | 2% |
| Thommy S | 10/10 | 4847 days | 2% |
| Tanja and Pascal | 6/10 | 4849 days | 1% |
| LisaTe | 1/10 | 4878 days | 1% |
| Jeroen de Vroome | 1/10 | 4878 days | 1% |
| Dennis Post | 10/10 | 4878 days | 2% |
| Graeme | 8/10 | 4878 days | 2% |
| Mark and Eefie | 6/10 | 4894 days | 1% |
| Kevin Blom | 9/10 | 4913 days | 2% |
| unlucky | 2/10 | 4939 days | 1% |
| Natalie C. | 10/10 | 4939 days | 2% |
| trevrobinson | 10/10 | 4970 days | 2% |
| jonoslade | 10/10 | 4970 days | 2% |
| Chris Gale | 9/10 | 5000 days | 2% |
| hugginalan | 2/10 | 5153 days | 1% |
| Xanadu | 7/10 | 5153 days | 2% |
| Steffien | 9/10 | 5153 days | 2% |
| Ali Hendry | 8/10 | 5165 days | 1% |
| M Theunissen | 7/10 | 5167 days | 1% |
| Heiner Reinecke | 6/10 | 5176 days | 1% |
| travelling_solo | 8/10 | 5184 days | 2% |
| Elaine | 3/10 | 5194 days | 1% |
| Dominik Langenegger | 9/10 | 5195 days | 2% |
| Inge Davbbert | 9/10 | 5196 days | 2% |
| Peter Putz | 1/10 | 5198 days | 0% |
| Simon Fry | 6/10 | 5198 days | 1% |
| Villa | 5/10 | 5198 days | 1% |
| Marilyn Mobley | 3/10 | 5199 days | 1% |
| Diana Allan | 7/10 | 5200 days | 1% |
| Liz Stokes | 6/10 | 5200 days | 1% |
| Saskia Brown | 7/10 | 5210 days | 1% |
| katiestone | 10/10 | 5213 days | 2% |
| Laura Smith | 5/10 | 5226 days | 1% |
| Graines | 2/10 | 5244 days | 1% |
| Posse | 1/10 | 5244 days | 1% |
| Bren | 8/10 | 5244 days | 2% |
| Peter | 9/10 | 5244 days | 2% |
| Robin & Sandra Dijke | 8/10 | 5284 days | 1% |
| jule | 10/10 | 5305 days | 2% |
| Patricia French | 4/10 | 5509 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5536 days | 1% |
| Phil Cowlard | 6/10 | 5542 days | 1% |
| Douglas & Alison Mark | 4/10 | 5546 days | 1% |
| Manuela Manns | 4/10 | 5563 days | 1% |
| Masanobu81 | 10/10 | 5578 days | 2% |
| Jem | 9/10 | 5578 days | 2% |
| Ashley Arnold | 7/10 | 5919 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.59% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 87 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 110 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 107 | -1.55% |
| 108 | -1.56% |
| 109 | -1.57% |
| 110 | -1.59% |
| 111 | -1.60% |
| 112 | -1.62% |
| 113 | -1.63% |
| … | … |
Balancing Adjustment
23.47% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
69%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.