G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
332 Valid Reviews
The Lucky Rentals experience has a total of 356 reviews. There are 332 valid reviews that are included when calculating the ranking score and 24 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 332 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
5% |
| 2/10 | 18 |
|
5% |
| 1/10 | 95 |
|
29% |
51.42% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.42% and is based on 332 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 332 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
60.27%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chloe | 2/10 | 430 days | 64% |
| Mike Orme | 1/10 | 491 days | 55% |
| Jessica White | 10/10 | 796 days | 100% |
| Tracey | 8/10 | 979 days | 70% |
| Lucas | 10/10 | 1038 days | 63% |
| Dave | 1/10 | 2105 days | 3% |
| Tuomas Saarela | 7/10 | 2134 days | 6% |
| Joseph | 3/10 | 2134 days | 4% |
| Andreas | 1/10 | 2134 days | 3% |
| D.G | 1/10 | 2134 days | 3% |
| jean pierre demange | 1/10 | 2134 days | 3% |
| Cindy | 1/10 | 2134 days | 3% |
| Sarah Plack | 1/10 | 2165 days | 3% |
| Debbie O'B | 1/10 | 2196 days | 3% |
| Tim | 1/10 | 2196 days | 3% |
| milton job | 1/10 | 2196 days | 3% |
| keke | 1/10 | 2196 days | 3% |
| Major big bear | 9/10 | 2196 days | 7% |
| Your neighbour | 1/10 | 2196 days | 3% |
| William Watson | 8/10 | 2226 days | 6% |
| Emily Payne | 3/10 | 2226 days | 4% |
| Tobias | 1/10 | 2226 days | 3% |
| Jesica Dalesio | 1/10 | 2226 days | 3% |
| DS | 1/10 | 2379 days | 2% |
| Anthony Haw | 3/10 | 2440 days | 3% |
| Edward Karr | 8/10 | 2471 days | 6% |
| N. van Wijk | 1/10 | 2471 days | 2% |
| Mmmm | 1/10 | 2499 days | 2% |
| Suzanne Lara BABER | 1/10 | 2499 days | 2% |
| Brian | 1/10 | 2499 days | 2% |
| Michelle and Tony | 4/10 | 2499 days | 4% |
| S Houston | 10/10 | 2499 days | 6% |
| Darren Navan | 5/10 | 2530 days | 4% |
| Pippa | 8/10 | 2530 days | 6% |
| Mark | 1/10 | 2530 days | 2% |
| Bill Brennan | 1/10 | 2530 days | 2% |
| Jane Doe | 1/10 | 2530 days | 2% |
| Lucky driver | 2/10 | 2530 days | 3% |
| AS | 8/10 | 2530 days | 6% |
| FAYCAL DRAOU | 2/10 | 2530 days | 3% |
| Dave & Marilyn Milton | 9/10 | 2530 days | 6% |
| Geoffrey | 1/10 | 2530 days | 2% |
| Barbara | 1/10 | 2530 days | 2% |
| Yassine Ftouh | 1/10 | 2561 days | 2% |
| Megan | 1/10 | 2561 days | 2% |
| Steph Louise | 8/10 | 2561 days | 5% |
| Paulie | 10/10 | 2561 days | 6% |
| Marc | 1/10 | 2561 days | 2% |
| Claire Hill | 1/10 | 2561 days | 2% |
| Rebecca | 1/10 | 2561 days | 2% |
| Tom | 9/10 | 2561 days | 5% |
| Raquel | 1/10 | 2561 days | 2% |
| Armin | 1/10 | 2561 days | 2% |
| Mel | 6/10 | 2561 days | 5% |
| Matt Fall | 5/10 | 2561 days | 4% |
| Sophie Gingras | 7/10 | 2591 days | 5% |
| Brad McLeay | 1/10 | 2591 days | 2% |
| Pas | 1/10 | 2591 days | 2% |
| Bad day | 1/10 | 2591 days | 2% |
| Sarah | 1/10 | 2591 days | 2% |
| Mary Panko | 1/10 | 2591 days | 2% |
| Leon S | 2/10 | 2591 days | 2% |
| Mina | 3/10 | 2591 days | 3% |
| Nick | 2/10 | 2591 days | 2% |
| Jon | 1/10 | 2591 days | 2% |
| Sam | 1/10 | 2591 days | 2% |
| Jan Kruger | 1/10 | 2622 days | 2% |
| Claudia | 10/10 | 2622 days | 5% |
| Lauren | 1/10 | 2622 days | 2% |
| Cat | 7/10 | 2622 days | 5% |
| 5 guys in a van | 9/10 | 2622 days | 5% |
| Magnus | 1/10 | 2683 days | 2% |
| Clare | 1/10 | 2683 days | 2% |
| Louis | 7/10 | 2714 days | 5% |
| Laura | 1/10 | 2775 days | 2% |
| Liliana Rosa | 1/10 | 2805 days | 2% |
| Mark Lindeman | 4/10 | 2836 days | 3% |
| Andrew Miller | 7/10 | 2836 days | 4% |
| Turner | 1/10 | 2836 days | 2% |
| Claire | 2/10 | 2836 days | 2% |
| Laura M | 1/10 | 2836 days | 2% |
| Talia marie | 2/10 | 2836 days | 2% |
| Jean-Noel PONZEVERA | 8/10 | 2836 days | 5% |
| Tania Green | 1/10 | 2836 days | 2% |
| Shane O'Connor | 1/10 | 2895 days | 2% |
| alyssa perkins | 10/10 | 2895 days | 5% |
| Lukas Peter | 8/10 | 2895 days | 4% |
| Robert Meerbach | 2/10 | 2895 days | 2% |
| Shelley Haslett | 1/10 | 2895 days | 2% |
| Emma Schenck | 1/10 | 2895 days | 2% |
| Williams | 3/10 | 2895 days | 2% |
| Julien C | 1/10 | 2895 days | 2% |
| Julie Buck | 2/10 | 2926 days | 2% |
| Michael Holm | 9/10 | 2951 days | 4% |
| Lizzy van den Boomen | 10/10 | 2956 days | 4% |
| Blablabla | 1/10 | 2956 days | 2% |
| Tom Bennett | 8/10 | 2961 days | 4% |
| Jacob Thomas | 1/10 | 2987 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 2987 days | 2% |
| sara | 1/10 | 2987 days | 2% |
| Le grand Gaultier | 1/10 | 2987 days | 2% |
| Mathias Mouridsen | 10/10 | 3017 days | 4% |
| Kyle Peter | 9/10 | 3048 days | 4% |
| Troy Hill | 1/10 | 3170 days | 1% |
| Irene Ruiz | 1/10 | 3170 days | 1% |
| Alex Conejo | 1/10 | 3170 days | 1% |
| Cherie and Dan | 6/10 | 3176 days | 3% |
| Sabine Gauss | 3/10 | 3194 days | 2% |
| Dianne Farrell | 1/10 | 3201 days | 1% |
| Vivi | 6/10 | 3201 days | 3% |
| Kate and Dom | 3/10 | 3210 days | 2% |
| Pierre Kaklamanos | 2/10 | 3229 days | 2% |
| Emma Syler | 7/10 | 3229 days | 3% |
| Steve Osborne | 1/10 | 3229 days | 1% |
| Steven Pym | 7/10 | 3229 days | 3% |
| joan coutts | 8/10 | 3229 days | 3% |
| Henna | 7/10 | 3231 days | 3% |
| Taylor Doolittle | 2/10 | 3237 days | 1% |
| Katherine Foxston | 1/10 | 3260 days | 1% |
| Samira Meyer | 1/10 | 3260 days | 1% |
| Kim Reid | 3/10 | 3260 days | 2% |
| CCBC | 2/10 | 3260 days | 2% |
| Takeme | 10/10 | 3260 days | 3% |
| Lichun Lu | 1/10 | 3260 days | 1% |
| Marvin Clark | 4/10 | 3260 days | 2% |
| Charlotte Stone | 9/10 | 3260 days | 3% |
| Andrew Sargent | 4/10 | 3260 days | 2% |
| Loic Besson | 4/10 | 3273 days | 2% |
| Filipe Santos | 8/10 | 3280 days | 3% |
| Annina B | 8/10 | 3280 days | 3% |
| Joan Arnau Bataller | 1/10 | 3291 days | 1% |
| tom | 1/10 | 3291 days | 1% |
| Josh Lesley-Smith | 9/10 | 3297 days | 3% |
| Mona Uttendorf | 6/10 | 3298 days | 2% |
| Jakob Lovdahl | 5/10 | 3306 days | 2% |
| Connie Geiger | 4/10 | 3321 days | 2% |
| alex llano | 4/10 | 3321 days | 2% |
| Robert | 1/10 | 3321 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3322 days | 3% |
| Laura Leoekloek | 8/10 | 3323 days | 3% |
| Viki Kent | 9/10 | 3326 days | 3% |
| Ross D | 8/10 | 3326 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3328 days | 3% |
| Sophia Satter | 5/10 | 3333 days | 2% |
| Noel Jacobs | 4/10 | 3334 days | 2% |
| ailsa | 1/10 | 3352 days | 1% |
| Marc July | 1/10 | 3474 days | 1% |
| Timothy Delaney | 4/10 | 3495 days | 1% |
| MARTIN Vincent | 1/10 | 3535 days | 1% |
| Chadd Holland | 8/10 | 3537 days | 3% |
| Alison Seidl | 7/10 | 3546 days | 2% |
| Katie Griffiths | 8/10 | 3548 days | 2% |
| Chris Spratt | 8/10 | 3548 days | 2% |
| Jana B | 8/10 | 3552 days | 2% |
| Lisa Fenzl | 7/10 | 3554 days | 2% |
| Heidi et Mat | 7/10 | 3555 days | 2% |
| Jeanne Minor | 8/10 | 3556 days | 2% |
| Jared Marshall | 6/10 | 3559 days | 2% |
| Molly Bogeberg | 8/10 | 3560 days | 2% |
| Lucy Murray | 4/10 | 3565 days | 1% |
| Kevin Neill | 3/10 | 3566 days | 1% |
| Sheila Palmer | 3/10 | 3566 days | 1% |
| Lena Förtsch | 10/10 | 3566 days | 2% |
| jay gilligan | 1/10 | 3566 days | 1% |
| Leigh B. | 1/10 | 3566 days | 1% |
| Tarrad | 4/10 | 3574 days | 1% |
| Eileen Klinkmuller | 5/10 | 3576 days | 2% |
| Debra Adams | 9/10 | 3595 days | 2% |
| sam k | 1/10 | 3595 days | 1% |
| Timea Bagosi | 9/10 | 3595 days | 2% |
| Fabian Kukla | 9/10 | 3610 days | 2% |
| Iris Kerbler | 7/10 | 3610 days | 2% |
| Gregory | 9/10 | 3612 days | 2% |
| Anais Touri | 9/10 | 3614 days | 2% |
| Nina Kletner | 8/10 | 3616 days | 2% |
| Jonas Hoerning | 3/10 | 3617 days | 1% |
| Vanesha Patel | 6/10 | 3618 days | 2% |
| sebastian engstrom | 9/10 | 3626 days | 2% |
| eric amiel | 8/10 | 3626 days | 2% |
| claire | 7/10 | 3626 days | 2% |
| Nicolas Fernandez | 8/10 | 3626 days | 2% |
| Michal Trubac | 9/10 | 3626 days | 2% |
| Andrew Bird | 8/10 | 3626 days | 2% |
| taylah fogden | 4/10 | 3626 days | 1% |
| Tzimas S | 2/10 | 3626 days | 1% |
| Sylvain Blanchet | 9/10 | 3626 days | 2% |
| Maren Z | 5/10 | 3626 days | 2% |
| Hanna Ala | 6/10 | 3626 days | 2% |
| Peter Lothian | 1/10 | 3626 days | 1% |
| Caroline Hopkinson | 10/10 | 3626 days | 2% |
| Jane Desbarats | 8/10 | 3626 days | 2% |
| erik Hulleman | 9/10 | 3626 days | 2% |
| Eric Fan | 9/10 | 3626 days | 2% |
| caroline dutchie | 9/10 | 3626 days | 2% |
| Dee Vaughan | 8/10 | 3626 days | 2% |
| lallemand catherine | 8/10 | 3626 days | 2% |
| Cesar Juan | 7/10 | 3626 days | 2% |
| judith lauter | 7/10 | 3626 days | 2% |
| Cristina Yoder | 8/10 | 3626 days | 2% |
| Ulrike Filp | 7/10 | 3626 days | 2% |
| Stephanie Levins | 4/10 | 3626 days | 1% |
| Steven Hernandez | 1/10 | 3626 days | 1% |
| Hendrik Jelsma | 8/10 | 3626 days | 2% |
| Diego Pablos | 7/10 | 3645 days | 2% |
| Hannah Fidora | 7/10 | 3653 days | 2% |
| Kristel Pretorius | 7/10 | 3657 days | 2% |
| Piet Juerging | 9/10 | 3657 days | 2% |
| Laure Fontaine Garant | 8/10 | 3657 days | 2% |
| James Chandler | 8/10 | 3657 days | 2% |
| victor Antonelli | 8/10 | 3657 days | 2% |
| katrine thomsen | 8/10 | 3657 days | 2% |
| Thijs Nijsink | 8/10 | 3657 days | 2% |
| Shohei Nomura | 8/10 | 3657 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3657 days | 2% |
| Chris Coon | 10/10 | 3657 days | 2% |
| Jason Barton | 9/10 | 3657 days | 2% |
| Hilmar Lehnert | 8/10 | 3657 days | 2% |
| mick ay | 1/10 | 3657 days | 1% |
| Christopher | 2/10 | 3657 days | 1% |
| Elizabeth Nash | 6/10 | 3658 days | 2% |
| Paul McDermott | 7/10 | 3659 days | 2% |
| Amanda Kuen | 3/10 | 3687 days | 1% |
| Loz Capanna | 1/10 | 3687 days | 1% |
| Kris Castricum | 1/10 | 3687 days | 1% |
| James kneup | 1/10 | 3718 days | 1% |
| Chris Otjes | 8/10 | 3779 days | 2% |
| DreamOn | 8/10 | 3901 days | 1% |
| Rebecca Duncan | 1/10 | 3932 days | 1% |
| Marie Rose | 8/10 | 3932 days | 1% |
| Nina Müller | 1/10 | 3947 days | 0% |
| Carmen Vulink | 1/10 | 3960 days | 0% |
| L P | 7/10 | 3991 days | 1% |
| jgua001 | 1/10 | 3991 days | 0% |
| Kilian Vos | 8/10 | 4007 days | 1% |
| Antoine Lerin | 8/10 | 4014 days | 1% |
| Inge van Noorf | 6/10 | 4019 days | 1% |
| Tamsin Davis | 2/10 | 4022 days | 0% |
| MyName isPrivate | 1/10 | 4022 days | 0% |
| Old Pugh | 7/10 | 4022 days | 1% |
| Lukas, Anne and Malte | 7/10 | 4023 days | 1% |
| Sarah Healey | 1/10 | 4266 days | 0% |
| Cecilia Anderson | 6/10 | 4268 days | 0% |
| Claudia Hillebrand | 4/10 | 4270 days | 0% |
| Penny Lee | 6/10 | 4270 days | 0% |
| Catherine Schlachter | 8/10 | 4272 days | 0% |
| Helen Olsson | 8/10 | 4273 days | 0% |
| Audrey Le Bourthe | 4/10 | 4275 days | 0% |
| Josefin Lind | 7/10 | 4276 days | 0% |
| Herman Holmgist | 7/10 | 4276 days | 0% |
| malkav2024 | 1/10 | 4297 days | 0% |
| Daniel Robledo | 7/10 | 4298 days | 0% |
| Helen McKevitt | 9/10 | 4303 days | 0% |
| Andrew Magill | 8/10 | 4303 days | 0% |
| Ruth Watkin | 9/10 | 4321 days | 0% |
| Lisbeth Sorum | 9/10 | 4332 days | 0% |
| Cameron Tarbotton | 9/10 | 4332 days | 0% |
| Richard van den Bosch | 6/10 | 4341 days | 0% |
| Ina Daubenbuechel | 6/10 | 4341 days | 0% |
| Stripeyfish | 10/10 | 4356 days | 0% |
| François Munoz | 1/10 | 4356 days | 0% |
| Astrid Van Der Laan | 3/10 | 4356 days | 0% |
| Moulou Ludonvic | 6/10 | 4361 days | 0% |
| Elisabeth Boulier | 6/10 | 4361 days | 0% |
| Charles Stafford | 1/10 | 4387 days | 1% |
| Lucien GENTIL | 1/10 | 4448 days | 1% |
| Tania Hinton | 9/10 | 4448 days | 2% |
| traveller26 | 1/10 | 4448 days | 1% |
| Anton Thisted | 7/10 | 4629 days | 1% |
| Josefine Sjodin | 7/10 | 4629 days | 1% |
| Katie Fleck | 7/10 | 4629 days | 1% |
| Hans-Juergen Baumgart | 9/10 | 4631 days | 2% |
| Stefanie Menz | 5/10 | 4649 days | 1% |
| Peer Krumrey | 4/10 | 4649 days | 1% |
| Sarah Horn | 10/10 | 4650 days | 1% |
| Sebastian Russell-Smits | 10/10 | 4650 days | 1% |
| Ali S | 4/10 | 4662 days | 1% |
| Jazpaul | 8/10 | 4662 days | 2% |
| Malgorzata | 6/10 | 4666 days | 1% |
| Michal | 6/10 | 4666 days | 1% |
| Przemystaw Tymizyszyn | 6/10 | 4666 days | 1% |
| jmano | 9/10 | 4690 days | 2% |
| Sports_Cotton | 9/10 | 4690 days | 2% |
| Steve Jackson | 1/10 | 4690 days | 1% |
| Karl Schendel | 9/10 | 4690 days | 2% |
| S Curry | 10/10 | 4690 days | 2% |
| David Frankl | 9/10 | 4690 days | 2% |
| Thommy S | 10/10 | 4690 days | 2% |
| Tanja and Pascal | 6/10 | 4692 days | 1% |
| LisaTe | 1/10 | 4721 days | 1% |
| Jeroen de Vroome | 1/10 | 4721 days | 1% |
| Dennis Post | 10/10 | 4721 days | 2% |
| Graeme | 8/10 | 4721 days | 2% |
| Mark and Eefie | 6/10 | 4737 days | 1% |
| Kevin Blom | 9/10 | 4756 days | 1% |
| unlucky | 2/10 | 4782 days | 1% |
| Natalie C. | 10/10 | 4782 days | 2% |
| trevrobinson | 10/10 | 4813 days | 2% |
| jonoslade | 10/10 | 4813 days | 2% |
| Chris Gale | 9/10 | 4843 days | 2% |
| hugginalan | 2/10 | 4996 days | 1% |
| Xanadu | 7/10 | 4996 days | 1% |
| Steffien | 9/10 | 4996 days | 2% |
| Ali Hendry | 8/10 | 5008 days | 1% |
| M Theunissen | 7/10 | 5010 days | 1% |
| Heiner Reinecke | 6/10 | 5019 days | 1% |
| travelling_solo | 8/10 | 5027 days | 2% |
| Elaine | 3/10 | 5037 days | 1% |
| Dominik Langenegger | 9/10 | 5038 days | 1% |
| Inge Davbbert | 9/10 | 5039 days | 1% |
| Peter Putz | 1/10 | 5041 days | 0% |
| Simon Fry | 6/10 | 5041 days | 1% |
| Villa | 5/10 | 5041 days | 1% |
| Marilyn Mobley | 3/10 | 5042 days | 1% |
| Diana Allan | 7/10 | 5043 days | 1% |
| Liz Stokes | 6/10 | 5043 days | 1% |
| Saskia Brown | 7/10 | 5053 days | 1% |
| katiestone | 10/10 | 5056 days | 2% |
| Laura Smith | 5/10 | 5069 days | 1% |
| Graines | 2/10 | 5087 days | 1% |
| Posse | 1/10 | 5087 days | 1% |
| Bren | 8/10 | 5087 days | 2% |
| Peter | 9/10 | 5087 days | 2% |
| Robin & Sandra Dijke | 8/10 | 5127 days | 1% |
| jule | 10/10 | 5148 days | 2% |
| Patricia French | 4/10 | 5352 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5379 days | 1% |
| Phil Cowlard | 6/10 | 5385 days | 1% |
| Douglas & Alison Mark | 4/10 | 5389 days | 1% |
| Manuela Manns | 4/10 | 5406 days | 1% |
| Masanobu81 | 10/10 | 5421 days | 2% |
| Jem | 9/10 | 5421 days | 2% |
| Ashley Arnold | 7/10 | 5762 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.07% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
19.46% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
70%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.