Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
332 Valid Reviews
The Lucky Rentals experience has a total of 356 reviews. There are 332 valid reviews that are included when calculating the ranking score and 24 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 332 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
5% |
| 2/10 | 18 |
|
5% |
| 1/10 | 95 |
|
29% |
51.42% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.42% and is based on 332 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 332 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
60.11%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chloe | 2/10 | 445 days | 65% |
| Mike Orme | 1/10 | 506 days | 55% |
| Jessica White | 10/10 | 811 days | 100% |
| Tracey | 8/10 | 994 days | 70% |
| Lucas | 10/10 | 1053 days | 62% |
| Dave | 1/10 | 2120 days | 3% |
| Tuomas Saarela | 7/10 | 2149 days | 6% |
| Joseph | 3/10 | 2149 days | 4% |
| Andreas | 1/10 | 2149 days | 3% |
| D.G | 1/10 | 2149 days | 3% |
| jean pierre demange | 1/10 | 2149 days | 3% |
| Cindy | 1/10 | 2149 days | 3% |
| Sarah Plack | 1/10 | 2180 days | 3% |
| Debbie O'B | 1/10 | 2211 days | 3% |
| Tim | 1/10 | 2211 days | 3% |
| milton job | 1/10 | 2211 days | 3% |
| keke | 1/10 | 2211 days | 3% |
| Major big bear | 9/10 | 2211 days | 7% |
| Your neighbour | 1/10 | 2211 days | 3% |
| William Watson | 8/10 | 2241 days | 7% |
| Emily Payne | 3/10 | 2241 days | 4% |
| Tobias | 1/10 | 2241 days | 3% |
| Jesica Dalesio | 1/10 | 2241 days | 3% |
| DS | 1/10 | 2394 days | 3% |
| Anthony Haw | 3/10 | 2455 days | 3% |
| Edward Karr | 8/10 | 2486 days | 6% |
| N. van Wijk | 1/10 | 2486 days | 2% |
| Mmmm | 1/10 | 2514 days | 2% |
| Suzanne Lara BABER | 1/10 | 2514 days | 2% |
| Brian | 1/10 | 2514 days | 2% |
| Michelle and Tony | 4/10 | 2514 days | 4% |
| S Houston | 10/10 | 2514 days | 6% |
| Darren Navan | 5/10 | 2545 days | 4% |
| Pippa | 8/10 | 2545 days | 6% |
| Mark | 1/10 | 2545 days | 2% |
| Bill Brennan | 1/10 | 2545 days | 2% |
| Jane Doe | 1/10 | 2545 days | 2% |
| Lucky driver | 2/10 | 2545 days | 3% |
| AS | 8/10 | 2545 days | 6% |
| FAYCAL DRAOU | 2/10 | 2545 days | 3% |
| Dave & Marilyn Milton | 9/10 | 2545 days | 6% |
| Geoffrey | 1/10 | 2545 days | 2% |
| Barbara | 1/10 | 2545 days | 2% |
| Yassine Ftouh | 1/10 | 2576 days | 2% |
| Megan | 1/10 | 2576 days | 2% |
| Steph Louise | 8/10 | 2576 days | 6% |
| Paulie | 10/10 | 2576 days | 6% |
| Marc | 1/10 | 2576 days | 2% |
| Claire Hill | 1/10 | 2576 days | 2% |
| Rebecca | 1/10 | 2576 days | 2% |
| Tom | 9/10 | 2576 days | 6% |
| Raquel | 1/10 | 2576 days | 2% |
| Armin | 1/10 | 2576 days | 2% |
| Mel | 6/10 | 2576 days | 5% |
| Matt Fall | 5/10 | 2576 days | 4% |
| Sophie Gingras | 7/10 | 2606 days | 5% |
| Brad McLeay | 1/10 | 2606 days | 2% |
| Pas | 1/10 | 2606 days | 2% |
| Bad day | 1/10 | 2606 days | 2% |
| Sarah | 1/10 | 2606 days | 2% |
| Mary Panko | 1/10 | 2606 days | 2% |
| Leon S | 2/10 | 2606 days | 3% |
| Mina | 3/10 | 2606 days | 3% |
| Nick | 2/10 | 2606 days | 3% |
| Jon | 1/10 | 2606 days | 2% |
| Sam | 1/10 | 2606 days | 2% |
| Jan Kruger | 1/10 | 2637 days | 2% |
| Claudia | 10/10 | 2637 days | 5% |
| Lauren | 1/10 | 2637 days | 2% |
| Cat | 7/10 | 2637 days | 5% |
| 5 guys in a van | 9/10 | 2637 days | 5% |
| Magnus | 1/10 | 2698 days | 2% |
| Clare | 1/10 | 2698 days | 2% |
| Louis | 7/10 | 2729 days | 5% |
| Laura | 1/10 | 2790 days | 2% |
| Liliana Rosa | 1/10 | 2820 days | 2% |
| Mark Lindeman | 4/10 | 2851 days | 3% |
| Andrew Miller | 7/10 | 2851 days | 4% |
| Turner | 1/10 | 2851 days | 2% |
| Claire | 2/10 | 2851 days | 2% |
| Laura M | 1/10 | 2851 days | 2% |
| Talia marie | 2/10 | 2851 days | 2% |
| Jean-Noel PONZEVERA | 8/10 | 2851 days | 5% |
| Tania Green | 1/10 | 2851 days | 2% |
| Shane O'Connor | 1/10 | 2910 days | 2% |
| alyssa perkins | 10/10 | 2910 days | 5% |
| Lukas Peter | 8/10 | 2910 days | 5% |
| Robert Meerbach | 2/10 | 2910 days | 2% |
| Shelley Haslett | 1/10 | 2910 days | 2% |
| Emma Schenck | 1/10 | 2910 days | 2% |
| Williams | 3/10 | 2910 days | 2% |
| Julien C | 1/10 | 2910 days | 2% |
| Julie Buck | 2/10 | 2941 days | 2% |
| Michael Holm | 9/10 | 2966 days | 4% |
| Lizzy van den Boomen | 10/10 | 2971 days | 4% |
| Blablabla | 1/10 | 2971 days | 2% |
| Tom Bennett | 8/10 | 2976 days | 4% |
| Jacob Thomas | 1/10 | 3002 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 3002 days | 2% |
| sara | 1/10 | 3002 days | 2% |
| Le grand Gaultier | 1/10 | 3002 days | 2% |
| Mathias Mouridsen | 10/10 | 3032 days | 4% |
| Kyle Peter | 9/10 | 3063 days | 4% |
| Troy Hill | 1/10 | 3185 days | 2% |
| Irene Ruiz | 1/10 | 3185 days | 2% |
| Alex Conejo | 1/10 | 3185 days | 2% |
| Cherie and Dan | 6/10 | 3191 days | 3% |
| Sabine Gauss | 3/10 | 3209 days | 2% |
| Dianne Farrell | 1/10 | 3216 days | 1% |
| Vivi | 6/10 | 3216 days | 3% |
| Kate and Dom | 3/10 | 3225 days | 2% |
| Pierre Kaklamanos | 2/10 | 3244 days | 2% |
| Emma Syler | 7/10 | 3244 days | 3% |
| Steve Osborne | 1/10 | 3244 days | 1% |
| Steven Pym | 7/10 | 3244 days | 3% |
| joan coutts | 8/10 | 3244 days | 3% |
| Henna | 7/10 | 3246 days | 3% |
| Taylor Doolittle | 2/10 | 3252 days | 1% |
| Katherine Foxston | 1/10 | 3275 days | 1% |
| Samira Meyer | 1/10 | 3275 days | 1% |
| Kim Reid | 3/10 | 3275 days | 2% |
| CCBC | 2/10 | 3275 days | 2% |
| Takeme | 10/10 | 3275 days | 3% |
| Lichun Lu | 1/10 | 3275 days | 1% |
| Marvin Clark | 4/10 | 3275 days | 2% |
| Charlotte Stone | 9/10 | 3275 days | 3% |
| Andrew Sargent | 4/10 | 3275 days | 2% |
| Loic Besson | 4/10 | 3288 days | 2% |
| Filipe Santos | 8/10 | 3295 days | 3% |
| Annina B | 8/10 | 3295 days | 3% |
| Joan Arnau Bataller | 1/10 | 3306 days | 1% |
| tom | 1/10 | 3306 days | 1% |
| Josh Lesley-Smith | 9/10 | 3312 days | 3% |
| Mona Uttendorf | 6/10 | 3313 days | 3% |
| Jakob Lovdahl | 5/10 | 3321 days | 2% |
| Connie Geiger | 4/10 | 3336 days | 2% |
| alex llano | 4/10 | 3336 days | 2% |
| Robert | 1/10 | 3336 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3337 days | 3% |
| Laura Leoekloek | 8/10 | 3338 days | 3% |
| Viki Kent | 9/10 | 3341 days | 3% |
| Ross D | 8/10 | 3341 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3343 days | 3% |
| Sophia Satter | 5/10 | 3348 days | 2% |
| Noel Jacobs | 4/10 | 3349 days | 2% |
| ailsa | 1/10 | 3367 days | 1% |
| Marc July | 1/10 | 3489 days | 1% |
| Timothy Delaney | 4/10 | 3510 days | 2% |
| MARTIN Vincent | 1/10 | 3550 days | 1% |
| Chadd Holland | 8/10 | 3552 days | 3% |
| Alison Seidl | 7/10 | 3561 days | 2% |
| Katie Griffiths | 8/10 | 3563 days | 2% |
| Chris Spratt | 8/10 | 3563 days | 2% |
| Jana B | 8/10 | 3567 days | 2% |
| Lisa Fenzl | 7/10 | 3569 days | 2% |
| Heidi et Mat | 7/10 | 3570 days | 2% |
| Jeanne Minor | 8/10 | 3571 days | 2% |
| Jared Marshall | 6/10 | 3574 days | 2% |
| Molly Bogeberg | 8/10 | 3575 days | 2% |
| Lucy Murray | 4/10 | 3580 days | 1% |
| Kevin Neill | 3/10 | 3581 days | 1% |
| Sheila Palmer | 3/10 | 3581 days | 1% |
| Lena Förtsch | 10/10 | 3581 days | 2% |
| jay gilligan | 1/10 | 3581 days | 1% |
| Leigh B. | 1/10 | 3581 days | 1% |
| Tarrad | 4/10 | 3589 days | 1% |
| Eileen Klinkmuller | 5/10 | 3591 days | 2% |
| Debra Adams | 9/10 | 3610 days | 2% |
| sam k | 1/10 | 3610 days | 1% |
| Timea Bagosi | 9/10 | 3610 days | 2% |
| Fabian Kukla | 9/10 | 3625 days | 2% |
| Iris Kerbler | 7/10 | 3625 days | 2% |
| Gregory | 9/10 | 3627 days | 2% |
| Anais Touri | 9/10 | 3629 days | 2% |
| Nina Kletner | 8/10 | 3631 days | 2% |
| Jonas Hoerning | 3/10 | 3632 days | 1% |
| Vanesha Patel | 6/10 | 3633 days | 2% |
| sebastian engstrom | 9/10 | 3641 days | 2% |
| eric amiel | 8/10 | 3641 days | 2% |
| claire | 7/10 | 3641 days | 2% |
| Nicolas Fernandez | 8/10 | 3641 days | 2% |
| Michal Trubac | 9/10 | 3641 days | 2% |
| Andrew Bird | 8/10 | 3641 days | 2% |
| taylah fogden | 4/10 | 3641 days | 2% |
| Tzimas S | 2/10 | 3641 days | 1% |
| Sylvain Blanchet | 9/10 | 3641 days | 2% |
| Maren Z | 5/10 | 3641 days | 2% |
| Hanna Ala | 6/10 | 3641 days | 2% |
| Peter Lothian | 1/10 | 3641 days | 1% |
| Caroline Hopkinson | 10/10 | 3641 days | 2% |
| Jane Desbarats | 8/10 | 3641 days | 2% |
| erik Hulleman | 9/10 | 3641 days | 2% |
| Eric Fan | 9/10 | 3641 days | 2% |
| caroline dutchie | 9/10 | 3641 days | 2% |
| Dee Vaughan | 8/10 | 3641 days | 2% |
| lallemand catherine | 8/10 | 3641 days | 2% |
| Cesar Juan | 7/10 | 3641 days | 2% |
| judith lauter | 7/10 | 3641 days | 2% |
| Cristina Yoder | 8/10 | 3641 days | 2% |
| Ulrike Filp | 7/10 | 3641 days | 2% |
| Stephanie Levins | 4/10 | 3641 days | 2% |
| Steven Hernandez | 1/10 | 3641 days | 1% |
| Hendrik Jelsma | 8/10 | 3641 days | 2% |
| Diego Pablos | 7/10 | 3660 days | 2% |
| Hannah Fidora | 7/10 | 3668 days | 2% |
| Kristel Pretorius | 7/10 | 3672 days | 2% |
| Piet Juerging | 9/10 | 3672 days | 2% |
| Laure Fontaine Garant | 8/10 | 3672 days | 2% |
| James Chandler | 8/10 | 3672 days | 2% |
| victor Antonelli | 8/10 | 3672 days | 2% |
| katrine thomsen | 8/10 | 3672 days | 2% |
| Thijs Nijsink | 8/10 | 3672 days | 2% |
| Shohei Nomura | 8/10 | 3672 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3672 days | 2% |
| Chris Coon | 10/10 | 3672 days | 2% |
| Jason Barton | 9/10 | 3672 days | 2% |
| Hilmar Lehnert | 8/10 | 3672 days | 2% |
| mick ay | 1/10 | 3672 days | 1% |
| Christopher | 2/10 | 3672 days | 1% |
| Elizabeth Nash | 6/10 | 3673 days | 2% |
| Paul McDermott | 7/10 | 3674 days | 2% |
| Amanda Kuen | 3/10 | 3702 days | 1% |
| Loz Capanna | 1/10 | 3702 days | 1% |
| Kris Castricum | 1/10 | 3702 days | 1% |
| James kneup | 1/10 | 3733 days | 1% |
| Chris Otjes | 8/10 | 3794 days | 2% |
| DreamOn | 8/10 | 3916 days | 1% |
| Rebecca Duncan | 1/10 | 3947 days | 1% |
| Marie Rose | 8/10 | 3947 days | 1% |
| Nina Müller | 1/10 | 3962 days | 0% |
| Carmen Vulink | 1/10 | 3975 days | 1% |
| L P | 7/10 | 4006 days | 1% |
| jgua001 | 1/10 | 4006 days | 0% |
| Kilian Vos | 8/10 | 4022 days | 1% |
| Antoine Lerin | 8/10 | 4029 days | 1% |
| Inge van Noorf | 6/10 | 4034 days | 1% |
| Tamsin Davis | 2/10 | 4037 days | 0% |
| MyName isPrivate | 1/10 | 4037 days | 0% |
| Old Pugh | 7/10 | 4037 days | 1% |
| Lukas, Anne and Malte | 7/10 | 4038 days | 1% |
| Sarah Healey | 1/10 | 4281 days | 0% |
| Cecilia Anderson | 6/10 | 4283 days | 0% |
| Claudia Hillebrand | 4/10 | 4285 days | 0% |
| Penny Lee | 6/10 | 4285 days | 0% |
| Catherine Schlachter | 8/10 | 4287 days | 0% |
| Helen Olsson | 8/10 | 4288 days | 0% |
| Audrey Le Bourthe | 4/10 | 4290 days | 0% |
| Josefin Lind | 7/10 | 4291 days | 0% |
| Herman Holmgist | 7/10 | 4291 days | 0% |
| malkav2024 | 1/10 | 4312 days | 0% |
| Daniel Robledo | 7/10 | 4313 days | 0% |
| Helen McKevitt | 9/10 | 4318 days | 0% |
| Andrew Magill | 8/10 | 4318 days | 0% |
| Ruth Watkin | 9/10 | 4336 days | 0% |
| Lisbeth Sorum | 9/10 | 4347 days | 0% |
| Cameron Tarbotton | 9/10 | 4347 days | 0% |
| Richard van den Bosch | 6/10 | 4356 days | 0% |
| Ina Daubenbuechel | 6/10 | 4356 days | 0% |
| Stripeyfish | 10/10 | 4371 days | 0% |
| François Munoz | 1/10 | 4371 days | 0% |
| Astrid Van Der Laan | 3/10 | 4371 days | 0% |
| Moulou Ludonvic | 6/10 | 4376 days | 0% |
| Elisabeth Boulier | 6/10 | 4376 days | 0% |
| Charles Stafford | 1/10 | 4402 days | 1% |
| Lucien GENTIL | 1/10 | 4463 days | 1% |
| Tania Hinton | 9/10 | 4463 days | 2% |
| traveller26 | 1/10 | 4463 days | 1% |
| Anton Thisted | 7/10 | 4644 days | 1% |
| Josefine Sjodin | 7/10 | 4644 days | 1% |
| Katie Fleck | 7/10 | 4644 days | 1% |
| Hans-Juergen Baumgart | 9/10 | 4646 days | 2% |
| Stefanie Menz | 5/10 | 4664 days | 1% |
| Peer Krumrey | 4/10 | 4664 days | 1% |
| Sarah Horn | 10/10 | 4665 days | 1% |
| Sebastian Russell-Smits | 10/10 | 4665 days | 1% |
| Ali S | 4/10 | 4677 days | 1% |
| Jazpaul | 8/10 | 4677 days | 2% |
| Malgorzata | 6/10 | 4681 days | 1% |
| Michal | 6/10 | 4681 days | 1% |
| Przemystaw Tymizyszyn | 6/10 | 4681 days | 1% |
| jmano | 9/10 | 4705 days | 2% |
| Sports_Cotton | 9/10 | 4705 days | 2% |
| Steve Jackson | 1/10 | 4705 days | 1% |
| Karl Schendel | 9/10 | 4705 days | 2% |
| S Curry | 10/10 | 4705 days | 2% |
| David Frankl | 9/10 | 4705 days | 2% |
| Thommy S | 10/10 | 4705 days | 2% |
| Tanja and Pascal | 6/10 | 4707 days | 1% |
| LisaTe | 1/10 | 4736 days | 1% |
| Jeroen de Vroome | 1/10 | 4736 days | 1% |
| Dennis Post | 10/10 | 4736 days | 2% |
| Graeme | 8/10 | 4736 days | 2% |
| Mark and Eefie | 6/10 | 4752 days | 1% |
| Kevin Blom | 9/10 | 4771 days | 1% |
| unlucky | 2/10 | 4797 days | 1% |
| Natalie C. | 10/10 | 4797 days | 2% |
| trevrobinson | 10/10 | 4828 days | 2% |
| jonoslade | 10/10 | 4828 days | 2% |
| Chris Gale | 9/10 | 4858 days | 2% |
| hugginalan | 2/10 | 5011 days | 1% |
| Xanadu | 7/10 | 5011 days | 1% |
| Steffien | 9/10 | 5011 days | 2% |
| Ali Hendry | 8/10 | 5023 days | 1% |
| M Theunissen | 7/10 | 5025 days | 1% |
| Heiner Reinecke | 6/10 | 5034 days | 1% |
| travelling_solo | 8/10 | 5042 days | 2% |
| Elaine | 3/10 | 5052 days | 1% |
| Dominik Langenegger | 9/10 | 5053 days | 1% |
| Inge Davbbert | 9/10 | 5054 days | 1% |
| Peter Putz | 1/10 | 5056 days | 0% |
| Simon Fry | 6/10 | 5056 days | 1% |
| Villa | 5/10 | 5056 days | 1% |
| Marilyn Mobley | 3/10 | 5057 days | 1% |
| Diana Allan | 7/10 | 5058 days | 1% |
| Liz Stokes | 6/10 | 5058 days | 1% |
| Saskia Brown | 7/10 | 5068 days | 1% |
| katiestone | 10/10 | 5071 days | 2% |
| Laura Smith | 5/10 | 5084 days | 1% |
| Graines | 2/10 | 5102 days | 1% |
| Posse | 1/10 | 5102 days | 1% |
| Bren | 8/10 | 5102 days | 2% |
| Peter | 9/10 | 5102 days | 2% |
| Robin & Sandra Dijke | 8/10 | 5142 days | 1% |
| jule | 10/10 | 5163 days | 2% |
| Patricia French | 4/10 | 5367 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5394 days | 1% |
| Phil Cowlard | 6/10 | 5400 days | 1% |
| Douglas & Alison Mark | 4/10 | 5404 days | 1% |
| Manuela Manns | 4/10 | 5421 days | 1% |
| Masanobu81 | 10/10 | 5436 days | 2% |
| Jem | 9/10 | 5436 days | 2% |
| Ashley Arnold | 7/10 | 5777 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.04% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 41 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.98% |
| 198 | -4.00% |
| 199 | -4.02% |
| 200 | -4.04% |
| 201 | -4.06% |
| 202 | -4.08% |
| 203 | -4.10% |
| … | … |
Balancing Adjustment
19.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
70%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.