Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
334 Valid Reviews
The Lucky Rentals experience has a total of 357 reviews. There are 334 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 334 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
4% |
| 2/10 | 18 |
|
5% |
| 1/10 | 97 |
|
29% |
51.17% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.17% and is based on 334 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 334 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
51.54%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Patrick | 1/10 | 211 days | 97% |
| Sam | 1/10 | 242 days | 96% |
| Chloe | 2/10 | 668 days | 83% |
| Mike Orme | 1/10 | 729 days | 69% |
| Jessica White | 10/10 | 1034 days | 100% |
| Tracey | 8/10 | 1217 days | 63% |
| Lucas | 10/10 | 1276 days | 54% |
| Dave | 1/10 | 2343 days | 4% |
| Tuomas Saarela | 7/10 | 2371 days | 9% |
| Joseph | 3/10 | 2371 days | 5% |
| Andreas | 1/10 | 2372 days | 4% |
| D.G | 1/10 | 2372 days | 4% |
| jean pierre demange | 1/10 | 2372 days | 4% |
| Cindy | 1/10 | 2372 days | 4% |
| Sarah Plack | 1/10 | 2403 days | 4% |
| Debbie O'B | 1/10 | 2433 days | 4% |
| Tim | 1/10 | 2434 days | 4% |
| milton job | 1/10 | 2434 days | 4% |
| keke | 1/10 | 2434 days | 4% |
| Major big bear | 9/10 | 2434 days | 9% |
| Your neighbour | 1/10 | 2434 days | 4% |
| William Watson | 8/10 | 2463 days | 9% |
| Emily Payne | 3/10 | 2463 days | 5% |
| Tobias | 1/10 | 2464 days | 4% |
| Jesica Dalesio | 1/10 | 2464 days | 4% |
| DS | 1/10 | 2617 days | 3% |
| Anthony Haw | 3/10 | 2678 days | 4% |
| Edward Karr | 8/10 | 2708 days | 8% |
| N. van Wijk | 1/10 | 2709 days | 3% |
| Mmmm | 1/10 | 2737 days | 3% |
| Suzanne Lara BABER | 1/10 | 2737 days | 3% |
| Brian | 1/10 | 2737 days | 3% |
| Michelle and Tony | 4/10 | 2737 days | 5% |
| S Houston | 10/10 | 2737 days | 8% |
| Darren Navan | 5/10 | 2767 days | 6% |
| Pippa | 8/10 | 2767 days | 7% |
| Mark | 1/10 | 2768 days | 3% |
| Bill Brennan | 1/10 | 2768 days | 3% |
| Jane Doe | 1/10 | 2768 days | 3% |
| Lucky driver | 2/10 | 2768 days | 3% |
| AS | 8/10 | 2768 days | 7% |
| FAYCAL DRAOU | 2/10 | 2768 days | 3% |
| Dave & Marilyn Milton | 9/10 | 2768 days | 7% |
| Geoffrey | 1/10 | 2768 days | 3% |
| Barbara | 1/10 | 2768 days | 3% |
| Yassine Ftouh | 1/10 | 2798 days | 3% |
| Megan | 1/10 | 2799 days | 3% |
| Steph Louise | 8/10 | 2799 days | 7% |
| Paulie | 10/10 | 2799 days | 7% |
| Marc | 1/10 | 2799 days | 3% |
| Claire Hill | 1/10 | 2799 days | 3% |
| Rebecca | 1/10 | 2799 days | 3% |
| Tom | 9/10 | 2799 days | 7% |
| Raquel | 1/10 | 2799 days | 3% |
| Armin | 1/10 | 2799 days | 3% |
| Mel | 6/10 | 2799 days | 6% |
| Matt Fall | 5/10 | 2799 days | 6% |
| Sophie Gingras | 7/10 | 2828 days | 7% |
| Brad McLeay | 1/10 | 2828 days | 3% |
| Pas | 1/10 | 2829 days | 3% |
| Bad day | 1/10 | 2829 days | 3% |
| Sarah | 1/10 | 2829 days | 3% |
| Mary Panko | 1/10 | 2829 days | 3% |
| Leon S | 2/10 | 2829 days | 3% |
| Mina | 3/10 | 2829 days | 4% |
| Nick | 2/10 | 2829 days | 3% |
| Jon | 1/10 | 2829 days | 3% |
| Sam | 1/10 | 2829 days | 3% |
| Jan Kruger | 1/10 | 2860 days | 3% |
| Claudia | 10/10 | 2860 days | 7% |
| Lauren | 1/10 | 2860 days | 3% |
| Cat | 7/10 | 2860 days | 7% |
| 5 guys in a van | 9/10 | 2860 days | 7% |
| Magnus | 1/10 | 2921 days | 3% |
| Clare | 1/10 | 2921 days | 3% |
| Louis | 7/10 | 2952 days | 6% |
| Laura | 1/10 | 3013 days | 2% |
| Liliana Rosa | 1/10 | 3043 days | 2% |
| Mark Lindeman | 4/10 | 3073 days | 4% |
| Andrew Miller | 7/10 | 3073 days | 6% |
| Turner | 1/10 | 3074 days | 2% |
| Claire | 2/10 | 3074 days | 3% |
| Laura M | 1/10 | 3074 days | 2% |
| Talia marie | 2/10 | 3074 days | 3% |
| Jean-Noel PONZEVERA | 8/10 | 3074 days | 6% |
| Tania Green | 1/10 | 3074 days | 2% |
| Shane O'Connor | 1/10 | 3132 days | 2% |
| alyssa perkins | 10/10 | 3132 days | 6% |
| Lukas Peter | 8/10 | 3132 days | 6% |
| Robert Meerbach | 2/10 | 3132 days | 3% |
| Shelley Haslett | 1/10 | 3132 days | 2% |
| Emma Schenck | 1/10 | 3132 days | 2% |
| Williams | 3/10 | 3133 days | 3% |
| Julien C | 1/10 | 3133 days | 2% |
| Julie Buck | 2/10 | 3163 days | 2% |
| Michael Holm | 9/10 | 3189 days | 5% |
| Lizzy van den Boomen | 10/10 | 3193 days | 5% |
| Blablabla | 1/10 | 3193 days | 2% |
| Tom Bennett | 8/10 | 3199 days | 5% |
| Jacob Thomas | 1/10 | 3224 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 3224 days | 2% |
| sara | 1/10 | 3224 days | 2% |
| Le grand Gaultier | 1/10 | 3224 days | 2% |
| Mathias Mouridsen | 10/10 | 3254 days | 5% |
| Kyle Peter | 9/10 | 3285 days | 5% |
| Troy Hill | 1/10 | 3407 days | 2% |
| Irene Ruiz | 1/10 | 3407 days | 2% |
| Alex Conejo | 1/10 | 3407 days | 2% |
| Cherie and Dan | 6/10 | 3414 days | 3% |
| Sabine Gauss | 3/10 | 3432 days | 2% |
| Dianne Farrell | 1/10 | 3438 days | 2% |
| Vivi | 6/10 | 3438 days | 4% |
| Kate and Dom | 3/10 | 3448 days | 2% |
| Pierre Kaklamanos | 2/10 | 3466 days | 2% |
| Emma Syler | 7/10 | 3466 days | 4% |
| Steve Osborne | 1/10 | 3466 days | 2% |
| Steven Pym | 7/10 | 3466 days | 4% |
| joan coutts | 8/10 | 3466 days | 4% |
| Henna | 7/10 | 3469 days | 3% |
| Taylor Doolittle | 2/10 | 3475 days | 1% |
| Katherine Foxston | 1/10 | 3497 days | 1% |
| Samira Meyer | 1/10 | 3497 days | 1% |
| Kim Reid | 3/10 | 3497 days | 2% |
| CCBC | 2/10 | 3497 days | 2% |
| Takeme | 10/10 | 3497 days | 4% |
| Lichun Lu | 1/10 | 3497 days | 1% |
| Marvin Clark | 4/10 | 3497 days | 3% |
| Charlotte Stone | 9/10 | 3497 days | 4% |
| Andrew Sargent | 4/10 | 3497 days | 3% |
| Loic Besson | 4/10 | 3511 days | 2% |
| Filipe Santos | 8/10 | 3518 days | 3% |
| Annina B | 8/10 | 3518 days | 3% |
| Joan Arnau Bataller | 1/10 | 3528 days | 1% |
| tom | 1/10 | 3528 days | 1% |
| Josh Lesley-Smith | 9/10 | 3535 days | 3% |
| Mona Uttendorf | 6/10 | 3536 days | 3% |
| Jakob Lovdahl | 5/10 | 3544 days | 2% |
| Connie Geiger | 4/10 | 3558 days | 2% |
| alex llano | 4/10 | 3558 days | 2% |
| Robert | 1/10 | 3558 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3560 days | 3% |
| Laura Leoekloek | 8/10 | 3561 days | 3% |
| Viki Kent | 9/10 | 3564 days | 3% |
| Ross D | 8/10 | 3564 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3566 days | 3% |
| Sophia Satter | 5/10 | 3571 days | 2% |
| Noel Jacobs | 4/10 | 3572 days | 2% |
| ailsa | 1/10 | 3589 days | 1% |
| Marc July | 1/10 | 3711 days | 1% |
| Timothy Delaney | 4/10 | 3733 days | 1% |
| MARTIN Vincent | 1/10 | 3773 days | 1% |
| Chadd Holland | 8/10 | 3775 days | 3% |
| Alison Seidl | 7/10 | 3784 days | 2% |
| Katie Griffiths | 8/10 | 3786 days | 2% |
| Chris Spratt | 8/10 | 3786 days | 2% |
| Jana B | 8/10 | 3790 days | 2% |
| Lisa Fenzl | 7/10 | 3792 days | 2% |
| Heidi et Mat | 7/10 | 3793 days | 2% |
| Jeanne Minor | 8/10 | 3794 days | 2% |
| Jared Marshall | 6/10 | 3797 days | 2% |
| Molly Bogeberg | 8/10 | 3798 days | 2% |
| Lucy Murray | 4/10 | 3803 days | 1% |
| Kevin Neill | 3/10 | 3803 days | 1% |
| Sheila Palmer | 3/10 | 3803 days | 1% |
| Lena Förtsch | 10/10 | 3803 days | 3% |
| jay gilligan | 1/10 | 3803 days | 1% |
| Leigh B. | 1/10 | 3803 days | 1% |
| Tarrad | 4/10 | 3812 days | 1% |
| Eileen Klinkmuller | 5/10 | 3814 days | 2% |
| Debra Adams | 9/10 | 3832 days | 2% |
| sam k | 1/10 | 3832 days | 1% |
| Timea Bagosi | 9/10 | 3832 days | 2% |
| Fabian Kukla | 9/10 | 3848 days | 2% |
| Iris Kerbler | 7/10 | 3848 days | 2% |
| Gregory | 9/10 | 3850 days | 2% |
| Anais Touri | 9/10 | 3852 days | 2% |
| Nina Kletner | 8/10 | 3854 days | 2% |
| Jonas Hoerning | 3/10 | 3855 days | 1% |
| Vanesha Patel | 6/10 | 3856 days | 2% |
| sebastian engstrom | 9/10 | 3863 days | 2% |
| eric amiel | 8/10 | 3863 days | 2% |
| claire | 7/10 | 3863 days | 2% |
| Nicolas Fernandez | 8/10 | 3863 days | 2% |
| Michal Trubac | 9/10 | 3863 days | 2% |
| Andrew Bird | 8/10 | 3863 days | 2% |
| taylah fogden | 4/10 | 3863 days | 1% |
| Tzimas S | 2/10 | 3863 days | 1% |
| Sylvain Blanchet | 9/10 | 3863 days | 2% |
| Maren Z | 5/10 | 3863 days | 2% |
| Hanna Ala | 6/10 | 3863 days | 2% |
| Peter Lothian | 1/10 | 3863 days | 1% |
| Caroline Hopkinson | 10/10 | 3863 days | 2% |
| Jane Desbarats | 8/10 | 3863 days | 2% |
| erik Hulleman | 9/10 | 3864 days | 2% |
| Eric Fan | 9/10 | 3864 days | 2% |
| caroline dutchie | 9/10 | 3864 days | 2% |
| Dee Vaughan | 8/10 | 3864 days | 2% |
| lallemand catherine | 8/10 | 3864 days | 2% |
| Cesar Juan | 7/10 | 3864 days | 2% |
| judith lauter | 7/10 | 3864 days | 2% |
| Cristina Yoder | 8/10 | 3864 days | 2% |
| Ulrike Filp | 7/10 | 3864 days | 2% |
| Stephanie Levins | 4/10 | 3864 days | 1% |
| Steven Hernandez | 1/10 | 3864 days | 1% |
| Hendrik Jelsma | 8/10 | 3864 days | 2% |
| Diego Pablos | 7/10 | 3883 days | 2% |
| Hannah Fidora | 7/10 | 3891 days | 2% |
| Kristel Pretorius | 7/10 | 3894 days | 2% |
| Piet Juerging | 9/10 | 3894 days | 2% |
| Laure Fontaine Garant | 8/10 | 3894 days | 2% |
| James Chandler | 8/10 | 3894 days | 2% |
| victor Antonelli | 8/10 | 3894 days | 2% |
| katrine thomsen | 8/10 | 3894 days | 2% |
| Thijs Nijsink | 8/10 | 3894 days | 2% |
| Shohei Nomura | 8/10 | 3894 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3894 days | 2% |
| Chris Coon | 10/10 | 3894 days | 2% |
| Jason Barton | 9/10 | 3894 days | 2% |
| Hilmar Lehnert | 8/10 | 3894 days | 2% |
| mick ay | 1/10 | 3895 days | 1% |
| Christopher | 2/10 | 3895 days | 1% |
| Elizabeth Nash | 6/10 | 3896 days | 2% |
| Paul McDermott | 7/10 | 3897 days | 2% |
| Amanda Kuen | 3/10 | 3924 days | 1% |
| Loz Capanna | 1/10 | 3925 days | 1% |
| Kris Castricum | 1/10 | 3925 days | 1% |
| James kneup | 1/10 | 3956 days | 1% |
| Chris Otjes | 8/10 | 4016 days | 1% |
| DreamOn | 8/10 | 4138 days | 1% |
| Rebecca Duncan | 1/10 | 4169 days | 0% |
| Marie Rose | 8/10 | 4169 days | 1% |
| Nina Müller | 1/10 | 4185 days | 0% |
| Carmen Vulink | 1/10 | 4197 days | 0% |
| L P | 7/10 | 4228 days | 0% |
| jgua001 | 1/10 | 4229 days | 0% |
| Kilian Vos | 8/10 | 4245 days | 0% |
| Antoine Lerin | 8/10 | 4252 days | 0% |
| Inge van Noorf | 6/10 | 4257 days | 0% |
| Tamsin Davis | 2/10 | 4259 days | 0% |
| MyName isPrivate | 1/10 | 4259 days | 0% |
| Old Pugh | 7/10 | 4259 days | 0% |
| Lukas, Anne and Malte | 7/10 | 4261 days | 0% |
| Sarah Healey | 1/10 | 4504 days | 1% |
| Cecilia Anderson | 6/10 | 4506 days | 2% |
| Claudia Hillebrand | 4/10 | 4508 days | 1% |
| Penny Lee | 6/10 | 4508 days | 2% |
| Catherine Schlachter | 8/10 | 4510 days | 2% |
| Helen Olsson | 8/10 | 4511 days | 2% |
| Audrey Le Bourthe | 4/10 | 4513 days | 1% |
| Josefin Lind | 7/10 | 4514 days | 2% |
| Herman Holmgist | 7/10 | 4514 days | 2% |
| malkav2024 | 1/10 | 4535 days | 1% |
| Daniel Robledo | 7/10 | 4536 days | 2% |
| Helen McKevitt | 9/10 | 4541 days | 2% |
| Andrew Magill | 8/10 | 4541 days | 2% |
| Ruth Watkin | 9/10 | 4559 days | 2% |
| Lisbeth Sorum | 9/10 | 4570 days | 2% |
| Cameron Tarbotton | 9/10 | 4570 days | 2% |
| Richard van den Bosch | 6/10 | 4579 days | 2% |
| Ina Daubenbuechel | 6/10 | 4579 days | 2% |
| Stripeyfish | 10/10 | 4594 days | 2% |
| François Munoz | 1/10 | 4594 days | 1% |
| Astrid Van Der Laan | 3/10 | 4594 days | 1% |
| Moulou Ludonvic | 6/10 | 4599 days | 2% |
| Elisabeth Boulier | 6/10 | 4599 days | 2% |
| Charles Stafford | 1/10 | 4625 days | 1% |
| Lucien GENTIL | 1/10 | 4686 days | 1% |
| Tania Hinton | 9/10 | 4686 days | 2% |
| traveller26 | 1/10 | 4686 days | 1% |
| Anton Thisted | 7/10 | 4867 days | 2% |
| Josefine Sjodin | 7/10 | 4867 days | 2% |
| Katie Fleck | 7/10 | 4867 days | 2% |
| Hans-Juergen Baumgart | 9/10 | 4869 days | 2% |
| Stefanie Menz | 5/10 | 4887 days | 1% |
| Peer Krumrey | 4/10 | 4887 days | 1% |
| Sarah Horn | 10/10 | 4888 days | 2% |
| Sebastian Russell-Smits | 10/10 | 4888 days | 2% |
| Ali S | 4/10 | 4900 days | 1% |
| Jazpaul | 8/10 | 4900 days | 2% |
| Malgorzata | 6/10 | 4904 days | 2% |
| Michal | 6/10 | 4904 days | 2% |
| Przemystaw Tymizyszyn | 6/10 | 4904 days | 2% |
| jmano | 9/10 | 4928 days | 2% |
| Sports_Cotton | 9/10 | 4928 days | 2% |
| Steve Jackson | 1/10 | 4928 days | 1% |
| Karl Schendel | 9/10 | 4928 days | 2% |
| S Curry | 10/10 | 4928 days | 2% |
| David Frankl | 9/10 | 4928 days | 2% |
| Thommy S | 10/10 | 4928 days | 2% |
| Tanja and Pascal | 6/10 | 4930 days | 2% |
| LisaTe | 1/10 | 4959 days | 1% |
| Jeroen de Vroome | 1/10 | 4959 days | 1% |
| Dennis Post | 10/10 | 4959 days | 2% |
| Graeme | 8/10 | 4959 days | 2% |
| Mark and Eefie | 6/10 | 4975 days | 2% |
| Kevin Blom | 9/10 | 4994 days | 2% |
| unlucky | 2/10 | 5020 days | 1% |
| Natalie C. | 10/10 | 5020 days | 2% |
| trevrobinson | 10/10 | 5051 days | 2% |
| jonoslade | 10/10 | 5051 days | 2% |
| Chris Gale | 9/10 | 5081 days | 2% |
| hugginalan | 2/10 | 5234 days | 1% |
| Xanadu | 7/10 | 5234 days | 2% |
| Steffien | 9/10 | 5234 days | 2% |
| Ali Hendry | 8/10 | 5246 days | 2% |
| M Theunissen | 7/10 | 5248 days | 2% |
| Heiner Reinecke | 6/10 | 5257 days | 2% |
| travelling_solo | 8/10 | 5265 days | 2% |
| Elaine | 3/10 | 5275 days | 1% |
| Dominik Langenegger | 9/10 | 5276 days | 2% |
| Inge Davbbert | 9/10 | 5277 days | 2% |
| Peter Putz | 1/10 | 5279 days | 1% |
| Simon Fry | 6/10 | 5279 days | 2% |
| Villa | 5/10 | 5279 days | 1% |
| Marilyn Mobley | 3/10 | 5280 days | 1% |
| Diana Allan | 7/10 | 5281 days | 2% |
| Liz Stokes | 6/10 | 5281 days | 2% |
| Saskia Brown | 7/10 | 5291 days | 2% |
| katiestone | 10/10 | 5294 days | 2% |
| Laura Smith | 5/10 | 5307 days | 1% |
| Graines | 2/10 | 5325 days | 1% |
| Posse | 1/10 | 5325 days | 1% |
| Bren | 8/10 | 5325 days | 2% |
| Peter | 9/10 | 5325 days | 2% |
| Robin & Sandra Dijke | 8/10 | 5365 days | 2% |
| jule | 10/10 | 5386 days | 2% |
| Patricia French | 4/10 | 5590 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5617 days | 2% |
| Phil Cowlard | 6/10 | 5623 days | 2% |
| Douglas & Alison Mark | 4/10 | 5627 days | 1% |
| Manuela Manns | 4/10 | 5644 days | 1% |
| Masanobu81 | 10/10 | 5659 days | 2% |
| Jem | 9/10 | 5659 days | 2% |
| Ashley Arnold | 7/10 | 6000 days | 2% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.99% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 123 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 190 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 187 | -1.96% |
| 188 | -1.97% |
| 189 | -1.98% |
| 190 | -1.99% |
| 191 | -2.00% |
| 192 | -2.01% |
| 193 | -2.02% |
| … | … |
Balancing Adjustment
24.65% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
68%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.