G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
334 Valid Reviews
The Lucky Rentals experience has a total of 357 reviews. There are 334 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 334 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
4% |
| 2/10 | 18 |
|
5% |
| 1/10 | 97 |
|
29% |
51.17% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.17% and is based on 334 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 334 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
50.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Patrick | 1/10 | 252 days | 100% |
| Sam | 1/10 | 283 days | 99% |
| Chloe | 2/10 | 709 days | 83% |
| Mike Orme | 1/10 | 770 days | 69% |
| Jessica White | 10/10 | 1075 days | 95% |
| Tracey | 8/10 | 1258 days | 58% |
| Lucas | 10/10 | 1317 days | 50% |
| Dave | 1/10 | 2384 days | 4% |
| Tuomas Saarela | 7/10 | 2412 days | 9% |
| Joseph | 3/10 | 2412 days | 5% |
| Andreas | 1/10 | 2413 days | 4% |
| D.G | 1/10 | 2413 days | 4% |
| jean pierre demange | 1/10 | 2413 days | 4% |
| Cindy | 1/10 | 2413 days | 4% |
| Sarah Plack | 1/10 | 2444 days | 4% |
| Debbie O'B | 1/10 | 2474 days | 4% |
| Tim | 1/10 | 2475 days | 4% |
| milton job | 1/10 | 2475 days | 4% |
| keke | 1/10 | 2475 days | 4% |
| Major big bear | 9/10 | 2475 days | 9% |
| Your neighbour | 1/10 | 2475 days | 4% |
| William Watson | 8/10 | 2504 days | 9% |
| Emily Payne | 3/10 | 2504 days | 5% |
| Tobias | 1/10 | 2505 days | 4% |
| Jesica Dalesio | 1/10 | 2505 days | 4% |
| DS | 1/10 | 2658 days | 3% |
| Anthony Haw | 3/10 | 2719 days | 4% |
| Edward Karr | 8/10 | 2749 days | 8% |
| N. van Wijk | 1/10 | 2750 days | 3% |
| Mmmm | 1/10 | 2778 days | 3% |
| Suzanne Lara BABER | 1/10 | 2778 days | 3% |
| Brian | 1/10 | 2778 days | 3% |
| Michelle and Tony | 4/10 | 2778 days | 5% |
| S Houston | 10/10 | 2778 days | 8% |
| Darren Navan | 5/10 | 2808 days | 6% |
| Pippa | 8/10 | 2808 days | 8% |
| Mark | 1/10 | 2809 days | 3% |
| Bill Brennan | 1/10 | 2809 days | 3% |
| Jane Doe | 1/10 | 2809 days | 3% |
| Lucky driver | 2/10 | 2809 days | 3% |
| AS | 8/10 | 2809 days | 8% |
| FAYCAL DRAOU | 2/10 | 2809 days | 3% |
| Dave & Marilyn Milton | 9/10 | 2809 days | 8% |
| Geoffrey | 1/10 | 2809 days | 3% |
| Barbara | 1/10 | 2809 days | 3% |
| Yassine Ftouh | 1/10 | 2839 days | 3% |
| Megan | 1/10 | 2840 days | 3% |
| Steph Louise | 8/10 | 2840 days | 7% |
| Paulie | 10/10 | 2840 days | 8% |
| Marc | 1/10 | 2840 days | 3% |
| Claire Hill | 1/10 | 2840 days | 3% |
| Rebecca | 1/10 | 2840 days | 3% |
| Tom | 9/10 | 2840 days | 7% |
| Raquel | 1/10 | 2840 days | 3% |
| Armin | 1/10 | 2840 days | 3% |
| Mel | 6/10 | 2840 days | 6% |
| Matt Fall | 5/10 | 2840 days | 6% |
| Sophie Gingras | 7/10 | 2869 days | 7% |
| Brad McLeay | 1/10 | 2869 days | 3% |
| Pas | 1/10 | 2870 days | 3% |
| Bad day | 1/10 | 2870 days | 3% |
| Sarah | 1/10 | 2870 days | 3% |
| Mary Panko | 1/10 | 2870 days | 3% |
| Leon S | 2/10 | 2870 days | 3% |
| Mina | 3/10 | 2870 days | 4% |
| Nick | 2/10 | 2870 days | 3% |
| Jon | 1/10 | 2870 days | 3% |
| Sam | 1/10 | 2870 days | 3% |
| Jan Kruger | 1/10 | 2901 days | 3% |
| Claudia | 10/10 | 2901 days | 7% |
| Lauren | 1/10 | 2901 days | 3% |
| Cat | 7/10 | 2901 days | 7% |
| 5 guys in a van | 9/10 | 2901 days | 7% |
| Magnus | 1/10 | 2962 days | 3% |
| Clare | 1/10 | 2962 days | 3% |
| Louis | 7/10 | 2993 days | 6% |
| Laura | 1/10 | 3054 days | 3% |
| Liliana Rosa | 1/10 | 3084 days | 2% |
| Mark Lindeman | 4/10 | 3114 days | 4% |
| Andrew Miller | 7/10 | 3114 days | 6% |
| Turner | 1/10 | 3115 days | 2% |
| Claire | 2/10 | 3115 days | 3% |
| Laura M | 1/10 | 3115 days | 2% |
| Talia marie | 2/10 | 3115 days | 3% |
| Jean-Noel PONZEVERA | 8/10 | 3115 days | 6% |
| Tania Green | 1/10 | 3115 days | 2% |
| Shane O'Connor | 1/10 | 3173 days | 2% |
| alyssa perkins | 10/10 | 3173 days | 6% |
| Lukas Peter | 8/10 | 3173 days | 6% |
| Robert Meerbach | 2/10 | 3173 days | 3% |
| Shelley Haslett | 1/10 | 3173 days | 2% |
| Emma Schenck | 1/10 | 3173 days | 2% |
| Williams | 3/10 | 3174 days | 3% |
| Julien C | 1/10 | 3174 days | 2% |
| Julie Buck | 2/10 | 3204 days | 3% |
| Michael Holm | 9/10 | 3230 days | 5% |
| Lizzy van den Boomen | 10/10 | 3234 days | 6% |
| Blablabla | 1/10 | 3234 days | 2% |
| Tom Bennett | 8/10 | 3240 days | 5% |
| Jacob Thomas | 1/10 | 3265 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 3265 days | 2% |
| sara | 1/10 | 3265 days | 2% |
| Le grand Gaultier | 1/10 | 3265 days | 2% |
| Mathias Mouridsen | 10/10 | 3295 days | 5% |
| Kyle Peter | 9/10 | 3326 days | 5% |
| Troy Hill | 1/10 | 3448 days | 2% |
| Irene Ruiz | 1/10 | 3448 days | 2% |
| Alex Conejo | 1/10 | 3448 days | 2% |
| Cherie and Dan | 6/10 | 3455 days | 3% |
| Sabine Gauss | 3/10 | 3473 days | 2% |
| Dianne Farrell | 1/10 | 3479 days | 2% |
| Vivi | 6/10 | 3479 days | 4% |
| Kate and Dom | 3/10 | 3489 days | 2% |
| Pierre Kaklamanos | 2/10 | 3507 days | 2% |
| Emma Syler | 7/10 | 3507 days | 4% |
| Steve Osborne | 1/10 | 3507 days | 2% |
| Steven Pym | 7/10 | 3507 days | 4% |
| joan coutts | 8/10 | 3507 days | 4% |
| Henna | 7/10 | 3510 days | 3% |
| Taylor Doolittle | 2/10 | 3516 days | 1% |
| Katherine Foxston | 1/10 | 3538 days | 2% |
| Samira Meyer | 1/10 | 3538 days | 2% |
| Kim Reid | 3/10 | 3538 days | 2% |
| CCBC | 2/10 | 3538 days | 2% |
| Takeme | 10/10 | 3538 days | 4% |
| Lichun Lu | 1/10 | 3538 days | 2% |
| Marvin Clark | 4/10 | 3538 days | 3% |
| Charlotte Stone | 9/10 | 3538 days | 4% |
| Andrew Sargent | 4/10 | 3538 days | 3% |
| Loic Besson | 4/10 | 3552 days | 2% |
| Filipe Santos | 8/10 | 3559 days | 3% |
| Annina B | 8/10 | 3559 days | 3% |
| Joan Arnau Bataller | 1/10 | 3569 days | 1% |
| tom | 1/10 | 3569 days | 1% |
| Josh Lesley-Smith | 9/10 | 3576 days | 3% |
| Mona Uttendorf | 6/10 | 3577 days | 3% |
| Jakob Lovdahl | 5/10 | 3585 days | 2% |
| Connie Geiger | 4/10 | 3599 days | 2% |
| alex llano | 4/10 | 3599 days | 2% |
| Robert | 1/10 | 3599 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3601 days | 3% |
| Laura Leoekloek | 8/10 | 3602 days | 3% |
| Viki Kent | 9/10 | 3605 days | 3% |
| Ross D | 8/10 | 3605 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3607 days | 3% |
| Sophia Satter | 5/10 | 3612 days | 2% |
| Noel Jacobs | 4/10 | 3613 days | 2% |
| ailsa | 1/10 | 3630 days | 1% |
| Marc July | 1/10 | 3752 days | 1% |
| Timothy Delaney | 4/10 | 3774 days | 2% |
| MARTIN Vincent | 1/10 | 3814 days | 1% |
| Chadd Holland | 8/10 | 3816 days | 3% |
| Alison Seidl | 7/10 | 3825 days | 2% |
| Katie Griffiths | 8/10 | 3827 days | 2% |
| Chris Spratt | 8/10 | 3827 days | 2% |
| Jana B | 8/10 | 3831 days | 2% |
| Lisa Fenzl | 7/10 | 3833 days | 2% |
| Heidi et Mat | 7/10 | 3834 days | 2% |
| Jeanne Minor | 8/10 | 3835 days | 2% |
| Jared Marshall | 6/10 | 3838 days | 2% |
| Molly Bogeberg | 8/10 | 3839 days | 2% |
| Lucy Murray | 4/10 | 3844 days | 1% |
| Kevin Neill | 3/10 | 3844 days | 1% |
| Sheila Palmer | 3/10 | 3844 days | 1% |
| Lena Förtsch | 10/10 | 3844 days | 3% |
| jay gilligan | 1/10 | 3844 days | 1% |
| Leigh B. | 1/10 | 3844 days | 1% |
| Tarrad | 4/10 | 3853 days | 1% |
| Eileen Klinkmuller | 5/10 | 3855 days | 2% |
| Debra Adams | 9/10 | 3873 days | 2% |
| sam k | 1/10 | 3873 days | 1% |
| Timea Bagosi | 9/10 | 3873 days | 2% |
| Fabian Kukla | 9/10 | 3889 days | 2% |
| Iris Kerbler | 7/10 | 3889 days | 2% |
| Gregory | 9/10 | 3891 days | 2% |
| Anais Touri | 9/10 | 3893 days | 2% |
| Nina Kletner | 8/10 | 3895 days | 2% |
| Jonas Hoerning | 3/10 | 3896 days | 1% |
| Vanesha Patel | 6/10 | 3897 days | 2% |
| sebastian engstrom | 9/10 | 3904 days | 2% |
| eric amiel | 8/10 | 3904 days | 2% |
| claire | 7/10 | 3904 days | 2% |
| Nicolas Fernandez | 8/10 | 3904 days | 2% |
| Michal Trubac | 9/10 | 3904 days | 2% |
| Andrew Bird | 8/10 | 3904 days | 2% |
| taylah fogden | 4/10 | 3904 days | 1% |
| Tzimas S | 2/10 | 3904 days | 1% |
| Sylvain Blanchet | 9/10 | 3904 days | 2% |
| Maren Z | 5/10 | 3904 days | 2% |
| Hanna Ala | 6/10 | 3904 days | 2% |
| Peter Lothian | 1/10 | 3904 days | 1% |
| Caroline Hopkinson | 10/10 | 3904 days | 2% |
| Jane Desbarats | 8/10 | 3904 days | 2% |
| erik Hulleman | 9/10 | 3905 days | 2% |
| Eric Fan | 9/10 | 3905 days | 2% |
| caroline dutchie | 9/10 | 3905 days | 2% |
| Dee Vaughan | 8/10 | 3905 days | 2% |
| lallemand catherine | 8/10 | 3905 days | 2% |
| Cesar Juan | 7/10 | 3905 days | 2% |
| judith lauter | 7/10 | 3905 days | 2% |
| Cristina Yoder | 8/10 | 3905 days | 2% |
| Ulrike Filp | 7/10 | 3905 days | 2% |
| Stephanie Levins | 4/10 | 3905 days | 1% |
| Steven Hernandez | 1/10 | 3905 days | 1% |
| Hendrik Jelsma | 8/10 | 3905 days | 2% |
| Diego Pablos | 7/10 | 3924 days | 2% |
| Hannah Fidora | 7/10 | 3932 days | 2% |
| Kristel Pretorius | 7/10 | 3935 days | 2% |
| Piet Juerging | 9/10 | 3935 days | 2% |
| Laure Fontaine Garant | 8/10 | 3935 days | 2% |
| James Chandler | 8/10 | 3935 days | 2% |
| victor Antonelli | 8/10 | 3935 days | 2% |
| katrine thomsen | 8/10 | 3935 days | 2% |
| Thijs Nijsink | 8/10 | 3935 days | 2% |
| Shohei Nomura | 8/10 | 3935 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3935 days | 2% |
| Chris Coon | 10/10 | 3935 days | 2% |
| Jason Barton | 9/10 | 3935 days | 2% |
| Hilmar Lehnert | 8/10 | 3935 days | 2% |
| mick ay | 1/10 | 3936 days | 1% |
| Christopher | 2/10 | 3936 days | 1% |
| Elizabeth Nash | 6/10 | 3937 days | 2% |
| Paul McDermott | 7/10 | 3938 days | 2% |
| Amanda Kuen | 3/10 | 3965 days | 1% |
| Loz Capanna | 1/10 | 3966 days | 1% |
| Kris Castricum | 1/10 | 3966 days | 1% |
| James kneup | 1/10 | 3997 days | 1% |
| Chris Otjes | 8/10 | 4057 days | 1% |
| DreamOn | 8/10 | 4179 days | 1% |
| Rebecca Duncan | 1/10 | 4210 days | 0% |
| Marie Rose | 8/10 | 4210 days | 1% |
| Nina Müller | 1/10 | 4226 days | 0% |
| Carmen Vulink | 1/10 | 4238 days | 0% |
| L P | 7/10 | 4269 days | 0% |
| jgua001 | 1/10 | 4270 days | 0% |
| Kilian Vos | 8/10 | 4286 days | 0% |
| Antoine Lerin | 8/10 | 4293 days | 0% |
| Inge van Noorf | 6/10 | 4298 days | 0% |
| Tamsin Davis | 2/10 | 4300 days | 0% |
| MyName isPrivate | 1/10 | 4300 days | 0% |
| Old Pugh | 7/10 | 4300 days | 0% |
| Lukas, Anne and Malte | 7/10 | 4302 days | 0% |
| Sarah Healey | 1/10 | 4545 days | 1% |
| Cecilia Anderson | 6/10 | 4547 days | 2% |
| Claudia Hillebrand | 4/10 | 4549 days | 1% |
| Penny Lee | 6/10 | 4549 days | 2% |
| Catherine Schlachter | 8/10 | 4551 days | 2% |
| Helen Olsson | 8/10 | 4552 days | 2% |
| Audrey Le Bourthe | 4/10 | 4554 days | 1% |
| Josefin Lind | 7/10 | 4555 days | 2% |
| Herman Holmgist | 7/10 | 4555 days | 2% |
| malkav2024 | 1/10 | 4576 days | 1% |
| Daniel Robledo | 7/10 | 4577 days | 2% |
| Helen McKevitt | 9/10 | 4582 days | 2% |
| Andrew Magill | 8/10 | 4582 days | 2% |
| Ruth Watkin | 9/10 | 4600 days | 2% |
| Lisbeth Sorum | 9/10 | 4611 days | 2% |
| Cameron Tarbotton | 9/10 | 4611 days | 2% |
| Richard van den Bosch | 6/10 | 4620 days | 2% |
| Ina Daubenbuechel | 6/10 | 4620 days | 2% |
| Stripeyfish | 10/10 | 4635 days | 2% |
| François Munoz | 1/10 | 4635 days | 1% |
| Astrid Van Der Laan | 3/10 | 4635 days | 1% |
| Moulou Ludonvic | 6/10 | 4640 days | 2% |
| Elisabeth Boulier | 6/10 | 4640 days | 2% |
| Charles Stafford | 1/10 | 4666 days | 1% |
| Lucien GENTIL | 1/10 | 4727 days | 1% |
| Tania Hinton | 9/10 | 4727 days | 2% |
| traveller26 | 1/10 | 4727 days | 1% |
| Anton Thisted | 7/10 | 4908 days | 2% |
| Josefine Sjodin | 7/10 | 4908 days | 2% |
| Katie Fleck | 7/10 | 4908 days | 2% |
| Hans-Juergen Baumgart | 9/10 | 4910 days | 2% |
| Stefanie Menz | 5/10 | 4928 days | 2% |
| Peer Krumrey | 4/10 | 4928 days | 1% |
| Sarah Horn | 10/10 | 4929 days | 2% |
| Sebastian Russell-Smits | 10/10 | 4929 days | 2% |
| Ali S | 4/10 | 4941 days | 2% |
| Jazpaul | 8/10 | 4941 days | 2% |
| Malgorzata | 6/10 | 4945 days | 2% |
| Michal | 6/10 | 4945 days | 2% |
| Przemystaw Tymizyszyn | 6/10 | 4945 days | 2% |
| jmano | 9/10 | 4969 days | 2% |
| Sports_Cotton | 9/10 | 4969 days | 2% |
| Steve Jackson | 1/10 | 4969 days | 1% |
| Karl Schendel | 9/10 | 4969 days | 2% |
| S Curry | 10/10 | 4969 days | 2% |
| David Frankl | 9/10 | 4969 days | 2% |
| Thommy S | 10/10 | 4969 days | 2% |
| Tanja and Pascal | 6/10 | 4971 days | 2% |
| LisaTe | 1/10 | 5000 days | 1% |
| Jeroen de Vroome | 1/10 | 5000 days | 1% |
| Dennis Post | 10/10 | 5000 days | 2% |
| Graeme | 8/10 | 5000 days | 2% |
| Mark and Eefie | 6/10 | 5016 days | 2% |
| Kevin Blom | 9/10 | 5035 days | 2% |
| unlucky | 2/10 | 5061 days | 1% |
| Natalie C. | 10/10 | 5061 days | 2% |
| trevrobinson | 10/10 | 5092 days | 2% |
| jonoslade | 10/10 | 5092 days | 2% |
| Chris Gale | 9/10 | 5122 days | 2% |
| hugginalan | 2/10 | 5275 days | 1% |
| Xanadu | 7/10 | 5275 days | 2% |
| Steffien | 9/10 | 5275 days | 2% |
| Ali Hendry | 8/10 | 5287 days | 2% |
| M Theunissen | 7/10 | 5289 days | 2% |
| Heiner Reinecke | 6/10 | 5298 days | 2% |
| travelling_solo | 8/10 | 5306 days | 2% |
| Elaine | 3/10 | 5316 days | 1% |
| Dominik Langenegger | 9/10 | 5317 days | 2% |
| Inge Davbbert | 9/10 | 5318 days | 2% |
| Peter Putz | 1/10 | 5320 days | 1% |
| Simon Fry | 6/10 | 5320 days | 2% |
| Villa | 5/10 | 5320 days | 2% |
| Marilyn Mobley | 3/10 | 5321 days | 1% |
| Diana Allan | 7/10 | 5322 days | 2% |
| Liz Stokes | 6/10 | 5322 days | 2% |
| Saskia Brown | 7/10 | 5332 days | 2% |
| katiestone | 10/10 | 5335 days | 2% |
| Laura Smith | 5/10 | 5348 days | 2% |
| Graines | 2/10 | 5366 days | 1% |
| Posse | 1/10 | 5366 days | 1% |
| Bren | 8/10 | 5366 days | 2% |
| Peter | 9/10 | 5366 days | 2% |
| Robin & Sandra Dijke | 8/10 | 5406 days | 2% |
| jule | 10/10 | 5427 days | 2% |
| Patricia French | 4/10 | 5631 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5658 days | 2% |
| Phil Cowlard | 6/10 | 5664 days | 2% |
| Douglas & Alison Mark | 4/10 | 5668 days | 1% |
| Manuela Manns | 4/10 | 5685 days | 1% |
| Masanobu81 | 10/10 | 5700 days | 2% |
| Jem | 9/10 | 5700 days | 2% |
| Ashley Arnold | 7/10 | 6041 days | 2% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-5.81% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 84 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.76% |
| 198 | -2.78% |
| 199 | -2.79% |
| 200 | -2.81% |
| 201 | -2.82% |
| 202 | -2.83% |
| 203 | -2.85% |
| … | … |
Balancing Adjustment
25.62% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
68%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.