G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
334 Valid Reviews
The Lucky Rentals experience has a total of 357 reviews. There are 334 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 334 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
4% |
| 2/10 | 18 |
|
5% |
| 1/10 | 97 |
|
29% |
51.17% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.17% and is based on 334 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 334 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
52.39%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Patrick | 1/10 | 151 days | 86% |
| Sam | 1/10 | 182 days | 86% |
| Chloe | 2/10 | 608 days | 78% |
| Mike Orme | 1/10 | 669 days | 65% |
| Jessica White | 10/10 | 974 days | 100% |
| Tracey | 8/10 | 1157 days | 64% |
| Lucas | 10/10 | 1216 days | 56% |
| Dave | 1/10 | 2283 days | 3% |
| Tuomas Saarela | 7/10 | 2311 days | 8% |
| Joseph | 3/10 | 2311 days | 4% |
| Andreas | 1/10 | 2312 days | 3% |
| D.G | 1/10 | 2312 days | 3% |
| jean pierre demange | 1/10 | 2312 days | 3% |
| Cindy | 1/10 | 2312 days | 3% |
| Sarah Plack | 1/10 | 2343 days | 3% |
| Debbie O'B | 1/10 | 2373 days | 3% |
| Tim | 1/10 | 2374 days | 3% |
| milton job | 1/10 | 2374 days | 3% |
| keke | 1/10 | 2374 days | 3% |
| Major big bear | 9/10 | 2374 days | 8% |
| Your neighbour | 1/10 | 2374 days | 3% |
| William Watson | 8/10 | 2403 days | 8% |
| Emily Payne | 3/10 | 2403 days | 4% |
| Tobias | 1/10 | 2404 days | 3% |
| Jesica Dalesio | 1/10 | 2404 days | 3% |
| DS | 1/10 | 2557 days | 3% |
| Anthony Haw | 3/10 | 2618 days | 4% |
| Edward Karr | 8/10 | 2648 days | 7% |
| N. van Wijk | 1/10 | 2649 days | 3% |
| Mmmm | 1/10 | 2677 days | 3% |
| Suzanne Lara BABER | 1/10 | 2677 days | 3% |
| Brian | 1/10 | 2677 days | 3% |
| Michelle and Tony | 4/10 | 2677 days | 4% |
| S Houston | 10/10 | 2677 days | 7% |
| Darren Navan | 5/10 | 2707 days | 5% |
| Pippa | 8/10 | 2707 days | 7% |
| Mark | 1/10 | 2708 days | 3% |
| Bill Brennan | 1/10 | 2708 days | 3% |
| Jane Doe | 1/10 | 2708 days | 3% |
| Lucky driver | 2/10 | 2708 days | 3% |
| AS | 8/10 | 2708 days | 7% |
| FAYCAL DRAOU | 2/10 | 2708 days | 3% |
| Dave & Marilyn Milton | 9/10 | 2708 days | 7% |
| Geoffrey | 1/10 | 2708 days | 3% |
| Barbara | 1/10 | 2708 days | 3% |
| Yassine Ftouh | 1/10 | 2738 days | 3% |
| Megan | 1/10 | 2739 days | 3% |
| Steph Louise | 8/10 | 2739 days | 7% |
| Paulie | 10/10 | 2739 days | 7% |
| Marc | 1/10 | 2739 days | 3% |
| Claire Hill | 1/10 | 2739 days | 3% |
| Rebecca | 1/10 | 2739 days | 3% |
| Tom | 9/10 | 2739 days | 7% |
| Raquel | 1/10 | 2739 days | 3% |
| Armin | 1/10 | 2739 days | 3% |
| Mel | 6/10 | 2739 days | 6% |
| Matt Fall | 5/10 | 2739 days | 5% |
| Sophie Gingras | 7/10 | 2768 days | 6% |
| Brad McLeay | 1/10 | 2768 days | 2% |
| Pas | 1/10 | 2769 days | 2% |
| Bad day | 1/10 | 2769 days | 2% |
| Sarah | 1/10 | 2769 days | 2% |
| Mary Panko | 1/10 | 2769 days | 2% |
| Leon S | 2/10 | 2769 days | 3% |
| Mina | 3/10 | 2769 days | 3% |
| Nick | 2/10 | 2769 days | 3% |
| Jon | 1/10 | 2769 days | 2% |
| Sam | 1/10 | 2769 days | 2% |
| Jan Kruger | 1/10 | 2800 days | 2% |
| Claudia | 10/10 | 2800 days | 6% |
| Lauren | 1/10 | 2800 days | 2% |
| Cat | 7/10 | 2800 days | 6% |
| 5 guys in a van | 9/10 | 2800 days | 6% |
| Magnus | 1/10 | 2861 days | 2% |
| Clare | 1/10 | 2861 days | 2% |
| Louis | 7/10 | 2892 days | 6% |
| Laura | 1/10 | 2953 days | 2% |
| Liliana Rosa | 1/10 | 2983 days | 2% |
| Mark Lindeman | 4/10 | 3013 days | 3% |
| Andrew Miller | 7/10 | 3013 days | 5% |
| Turner | 1/10 | 3014 days | 2% |
| Claire | 2/10 | 3014 days | 2% |
| Laura M | 1/10 | 3014 days | 2% |
| Talia marie | 2/10 | 3014 days | 2% |
| Jean-Noel PONZEVERA | 8/10 | 3014 days | 5% |
| Tania Green | 1/10 | 3014 days | 2% |
| Shane O'Connor | 1/10 | 3072 days | 2% |
| alyssa perkins | 10/10 | 3072 days | 5% |
| Lukas Peter | 8/10 | 3072 days | 5% |
| Robert Meerbach | 2/10 | 3072 days | 2% |
| Shelley Haslett | 1/10 | 3072 days | 2% |
| Emma Schenck | 1/10 | 3072 days | 2% |
| Williams | 3/10 | 3073 days | 3% |
| Julien C | 1/10 | 3073 days | 2% |
| Julie Buck | 2/10 | 3103 days | 2% |
| Michael Holm | 9/10 | 3129 days | 4% |
| Lizzy van den Boomen | 10/10 | 3133 days | 5% |
| Blablabla | 1/10 | 3133 days | 2% |
| Tom Bennett | 8/10 | 3139 days | 4% |
| Jacob Thomas | 1/10 | 3164 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 3164 days | 2% |
| sara | 1/10 | 3164 days | 2% |
| Le grand Gaultier | 1/10 | 3164 days | 2% |
| Mathias Mouridsen | 10/10 | 3194 days | 5% |
| Kyle Peter | 9/10 | 3225 days | 5% |
| Troy Hill | 1/10 | 3347 days | 1% |
| Irene Ruiz | 1/10 | 3347 days | 1% |
| Alex Conejo | 1/10 | 3347 days | 1% |
| Cherie and Dan | 6/10 | 3354 days | 3% |
| Sabine Gauss | 3/10 | 3372 days | 2% |
| Dianne Farrell | 1/10 | 3378 days | 1% |
| Vivi | 6/10 | 3378 days | 3% |
| Kate and Dom | 3/10 | 3388 days | 2% |
| Pierre Kaklamanos | 2/10 | 3406 days | 2% |
| Emma Syler | 7/10 | 3406 days | 4% |
| Steve Osborne | 1/10 | 3406 days | 1% |
| Steven Pym | 7/10 | 3406 days | 4% |
| joan coutts | 8/10 | 3406 days | 4% |
| Henna | 7/10 | 3409 days | 3% |
| Taylor Doolittle | 2/10 | 3415 days | 1% |
| Katherine Foxston | 1/10 | 3437 days | 1% |
| Samira Meyer | 1/10 | 3437 days | 1% |
| Kim Reid | 3/10 | 3437 days | 2% |
| CCBC | 2/10 | 3437 days | 2% |
| Takeme | 10/10 | 3437 days | 4% |
| Lichun Lu | 1/10 | 3437 days | 1% |
| Marvin Clark | 4/10 | 3437 days | 2% |
| Charlotte Stone | 9/10 | 3437 days | 4% |
| Andrew Sargent | 4/10 | 3437 days | 2% |
| Loic Besson | 4/10 | 3451 days | 2% |
| Filipe Santos | 8/10 | 3458 days | 3% |
| Annina B | 8/10 | 3458 days | 3% |
| Joan Arnau Bataller | 1/10 | 3468 days | 1% |
| tom | 1/10 | 3468 days | 1% |
| Josh Lesley-Smith | 9/10 | 3475 days | 3% |
| Mona Uttendorf | 6/10 | 3476 days | 3% |
| Jakob Lovdahl | 5/10 | 3484 days | 2% |
| Connie Geiger | 4/10 | 3498 days | 2% |
| alex llano | 4/10 | 3498 days | 2% |
| Robert | 1/10 | 3498 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3500 days | 3% |
| Laura Leoekloek | 8/10 | 3501 days | 3% |
| Viki Kent | 9/10 | 3504 days | 3% |
| Ross D | 8/10 | 3504 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3506 days | 3% |
| Sophia Satter | 5/10 | 3511 days | 2% |
| Noel Jacobs | 4/10 | 3512 days | 2% |
| ailsa | 1/10 | 3529 days | 1% |
| Marc July | 1/10 | 3651 days | 1% |
| Timothy Delaney | 4/10 | 3673 days | 1% |
| MARTIN Vincent | 1/10 | 3713 days | 1% |
| Chadd Holland | 8/10 | 3715 days | 2% |
| Alison Seidl | 7/10 | 3724 days | 2% |
| Katie Griffiths | 8/10 | 3726 days | 2% |
| Chris Spratt | 8/10 | 3726 days | 2% |
| Jana B | 8/10 | 3730 days | 2% |
| Lisa Fenzl | 7/10 | 3732 days | 2% |
| Heidi et Mat | 7/10 | 3733 days | 2% |
| Jeanne Minor | 8/10 | 3734 days | 2% |
| Jared Marshall | 6/10 | 3737 days | 2% |
| Molly Bogeberg | 8/10 | 3738 days | 2% |
| Lucy Murray | 4/10 | 3743 days | 1% |
| Kevin Neill | 3/10 | 3743 days | 1% |
| Sheila Palmer | 3/10 | 3743 days | 1% |
| Lena Förtsch | 10/10 | 3743 days | 2% |
| jay gilligan | 1/10 | 3743 days | 1% |
| Leigh B. | 1/10 | 3743 days | 1% |
| Tarrad | 4/10 | 3752 days | 1% |
| Eileen Klinkmuller | 5/10 | 3754 days | 1% |
| Debra Adams | 9/10 | 3772 days | 2% |
| sam k | 1/10 | 3772 days | 1% |
| Timea Bagosi | 9/10 | 3772 days | 2% |
| Fabian Kukla | 9/10 | 3788 days | 2% |
| Iris Kerbler | 7/10 | 3788 days | 2% |
| Gregory | 9/10 | 3790 days | 2% |
| Anais Touri | 9/10 | 3792 days | 2% |
| Nina Kletner | 8/10 | 3794 days | 2% |
| Jonas Hoerning | 3/10 | 3795 days | 1% |
| Vanesha Patel | 6/10 | 3796 days | 2% |
| sebastian engstrom | 9/10 | 3803 days | 2% |
| eric amiel | 8/10 | 3803 days | 2% |
| claire | 7/10 | 3803 days | 2% |
| Nicolas Fernandez | 8/10 | 3803 days | 2% |
| Michal Trubac | 9/10 | 3803 days | 2% |
| Andrew Bird | 8/10 | 3803 days | 2% |
| taylah fogden | 4/10 | 3803 days | 1% |
| Tzimas S | 2/10 | 3803 days | 1% |
| Sylvain Blanchet | 9/10 | 3803 days | 2% |
| Maren Z | 5/10 | 3803 days | 2% |
| Hanna Ala | 6/10 | 3803 days | 2% |
| Peter Lothian | 1/10 | 3803 days | 1% |
| Caroline Hopkinson | 10/10 | 3803 days | 2% |
| Jane Desbarats | 8/10 | 3803 days | 2% |
| erik Hulleman | 9/10 | 3804 days | 2% |
| Eric Fan | 9/10 | 3804 days | 2% |
| caroline dutchie | 9/10 | 3804 days | 2% |
| Dee Vaughan | 8/10 | 3804 days | 2% |
| lallemand catherine | 8/10 | 3804 days | 2% |
| Cesar Juan | 7/10 | 3804 days | 2% |
| judith lauter | 7/10 | 3804 days | 2% |
| Cristina Yoder | 8/10 | 3804 days | 2% |
| Ulrike Filp | 7/10 | 3804 days | 2% |
| Stephanie Levins | 4/10 | 3804 days | 1% |
| Steven Hernandez | 1/10 | 3804 days | 1% |
| Hendrik Jelsma | 8/10 | 3804 days | 2% |
| Diego Pablos | 7/10 | 3823 days | 2% |
| Hannah Fidora | 7/10 | 3831 days | 2% |
| Kristel Pretorius | 7/10 | 3834 days | 2% |
| Piet Juerging | 9/10 | 3834 days | 2% |
| Laure Fontaine Garant | 8/10 | 3834 days | 2% |
| James Chandler | 8/10 | 3834 days | 2% |
| victor Antonelli | 8/10 | 3834 days | 2% |
| katrine thomsen | 8/10 | 3834 days | 2% |
| Thijs Nijsink | 8/10 | 3834 days | 2% |
| Shohei Nomura | 8/10 | 3834 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3834 days | 2% |
| Chris Coon | 10/10 | 3834 days | 2% |
| Jason Barton | 9/10 | 3834 days | 2% |
| Hilmar Lehnert | 8/10 | 3834 days | 2% |
| mick ay | 1/10 | 3835 days | 1% |
| Christopher | 2/10 | 3835 days | 1% |
| Elizabeth Nash | 6/10 | 3836 days | 1% |
| Paul McDermott | 7/10 | 3837 days | 2% |
| Amanda Kuen | 3/10 | 3864 days | 1% |
| Loz Capanna | 1/10 | 3865 days | 1% |
| Kris Castricum | 1/10 | 3865 days | 1% |
| James kneup | 1/10 | 3896 days | 1% |
| Chris Otjes | 8/10 | 3956 days | 1% |
| DreamOn | 8/10 | 4078 days | 1% |
| Rebecca Duncan | 1/10 | 4109 days | 0% |
| Marie Rose | 8/10 | 4109 days | 1% |
| Nina Müller | 1/10 | 4125 days | 0% |
| Carmen Vulink | 1/10 | 4137 days | 0% |
| L P | 7/10 | 4168 days | 1% |
| jgua001 | 1/10 | 4169 days | 0% |
| Kilian Vos | 8/10 | 4185 days | 0% |
| Antoine Lerin | 8/10 | 4192 days | 0% |
| Inge van Noorf | 6/10 | 4197 days | 0% |
| Tamsin Davis | 2/10 | 4199 days | 0% |
| MyName isPrivate | 1/10 | 4199 days | 0% |
| Old Pugh | 7/10 | 4199 days | 0% |
| Lukas, Anne and Malte | 7/10 | 4201 days | 0% |
| Sarah Healey | 1/10 | 4444 days | 1% |
| Cecilia Anderson | 6/10 | 4446 days | 1% |
| Claudia Hillebrand | 4/10 | 4448 days | 1% |
| Penny Lee | 6/10 | 4448 days | 1% |
| Catherine Schlachter | 8/10 | 4450 days | 2% |
| Helen Olsson | 8/10 | 4451 days | 2% |
| Audrey Le Bourthe | 4/10 | 4453 days | 1% |
| Josefin Lind | 7/10 | 4454 days | 1% |
| Herman Holmgist | 7/10 | 4454 days | 1% |
| malkav2024 | 1/10 | 4475 days | 1% |
| Daniel Robledo | 7/10 | 4476 days | 1% |
| Helen McKevitt | 9/10 | 4481 days | 2% |
| Andrew Magill | 8/10 | 4481 days | 2% |
| Ruth Watkin | 9/10 | 4499 days | 2% |
| Lisbeth Sorum | 9/10 | 4510 days | 2% |
| Cameron Tarbotton | 9/10 | 4510 days | 2% |
| Richard van den Bosch | 6/10 | 4519 days | 1% |
| Ina Daubenbuechel | 6/10 | 4519 days | 1% |
| Stripeyfish | 10/10 | 4534 days | 2% |
| François Munoz | 1/10 | 4534 days | 1% |
| Astrid Van Der Laan | 3/10 | 4534 days | 1% |
| Moulou Ludonvic | 6/10 | 4539 days | 1% |
| Elisabeth Boulier | 6/10 | 4539 days | 1% |
| Charles Stafford | 1/10 | 4565 days | 1% |
| Lucien GENTIL | 1/10 | 4626 days | 1% |
| Tania Hinton | 9/10 | 4626 days | 2% |
| traveller26 | 1/10 | 4626 days | 1% |
| Anton Thisted | 7/10 | 4807 days | 1% |
| Josefine Sjodin | 7/10 | 4807 days | 1% |
| Katie Fleck | 7/10 | 4807 days | 1% |
| Hans-Juergen Baumgart | 9/10 | 4809 days | 2% |
| Stefanie Menz | 5/10 | 4827 days | 1% |
| Peer Krumrey | 4/10 | 4827 days | 1% |
| Sarah Horn | 10/10 | 4828 days | 2% |
| Sebastian Russell-Smits | 10/10 | 4828 days | 2% |
| Ali S | 4/10 | 4840 days | 1% |
| Jazpaul | 8/10 | 4840 days | 2% |
| Malgorzata | 6/10 | 4844 days | 1% |
| Michal | 6/10 | 4844 days | 1% |
| Przemystaw Tymizyszyn | 6/10 | 4844 days | 1% |
| jmano | 9/10 | 4868 days | 2% |
| Sports_Cotton | 9/10 | 4868 days | 2% |
| Steve Jackson | 1/10 | 4868 days | 1% |
| Karl Schendel | 9/10 | 4868 days | 2% |
| S Curry | 10/10 | 4868 days | 2% |
| David Frankl | 9/10 | 4868 days | 2% |
| Thommy S | 10/10 | 4868 days | 2% |
| Tanja and Pascal | 6/10 | 4870 days | 1% |
| LisaTe | 1/10 | 4899 days | 1% |
| Jeroen de Vroome | 1/10 | 4899 days | 1% |
| Dennis Post | 10/10 | 4899 days | 2% |
| Graeme | 8/10 | 4899 days | 2% |
| Mark and Eefie | 6/10 | 4915 days | 1% |
| Kevin Blom | 9/10 | 4934 days | 2% |
| unlucky | 2/10 | 4960 days | 1% |
| Natalie C. | 10/10 | 4960 days | 2% |
| trevrobinson | 10/10 | 4991 days | 2% |
| jonoslade | 10/10 | 4991 days | 2% |
| Chris Gale | 9/10 | 5021 days | 2% |
| hugginalan | 2/10 | 5174 days | 1% |
| Xanadu | 7/10 | 5174 days | 2% |
| Steffien | 9/10 | 5174 days | 2% |
| Ali Hendry | 8/10 | 5186 days | 2% |
| M Theunissen | 7/10 | 5188 days | 1% |
| Heiner Reinecke | 6/10 | 5197 days | 1% |
| travelling_solo | 8/10 | 5205 days | 2% |
| Elaine | 3/10 | 5215 days | 1% |
| Dominik Langenegger | 9/10 | 5216 days | 2% |
| Inge Davbbert | 9/10 | 5217 days | 2% |
| Peter Putz | 1/10 | 5219 days | 0% |
| Simon Fry | 6/10 | 5219 days | 1% |
| Villa | 5/10 | 5219 days | 1% |
| Marilyn Mobley | 3/10 | 5220 days | 1% |
| Diana Allan | 7/10 | 5221 days | 1% |
| Liz Stokes | 6/10 | 5221 days | 1% |
| Saskia Brown | 7/10 | 5231 days | 1% |
| katiestone | 10/10 | 5234 days | 2% |
| Laura Smith | 5/10 | 5247 days | 1% |
| Graines | 2/10 | 5265 days | 1% |
| Posse | 1/10 | 5265 days | 1% |
| Bren | 8/10 | 5265 days | 2% |
| Peter | 9/10 | 5265 days | 2% |
| Robin & Sandra Dijke | 8/10 | 5305 days | 2% |
| jule | 10/10 | 5326 days | 2% |
| Patricia French | 4/10 | 5530 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5557 days | 2% |
| Phil Cowlard | 6/10 | 5563 days | 1% |
| Douglas & Alison Mark | 4/10 | 5567 days | 1% |
| Manuela Manns | 4/10 | 5584 days | 1% |
| Masanobu81 | 10/10 | 5599 days | 2% |
| Jem | 9/10 | 5599 days | 2% |
| Ashley Arnold | 7/10 | 5940 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.59% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 106 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 130 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 127 | -1.56% |
| 128 | -1.57% |
| 129 | -1.58% |
| 130 | -1.59% |
| 131 | -1.61% |
| 132 | -1.62% |
| 133 | -1.63% |
| … | … |
Balancing Adjustment
23.71% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
69%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.