Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
334 Valid Reviews
The Lucky Rentals experience has a total of 357 reviews. There are 334 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 334 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
4% |
| 2/10 | 18 |
|
5% |
| 1/10 | 97 |
|
29% |
51.17% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.17% and is based on 334 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 334 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
51.26%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Patrick | 1/10 | 231 days | 100% |
| Sam | 1/10 | 262 days | 99% |
| Chloe | 2/10 | 688 days | 84% |
| Mike Orme | 1/10 | 749 days | 70% |
| Jessica White | 10/10 | 1054 days | 99% |
| Tracey | 8/10 | 1237 days | 61% |
| Lucas | 10/10 | 1296 days | 53% |
| Dave | 1/10 | 2363 days | 4% |
| Tuomas Saarela | 7/10 | 2392 days | 9% |
| Joseph | 3/10 | 2392 days | 5% |
| Andreas | 1/10 | 2392 days | 4% |
| D.G | 1/10 | 2392 days | 4% |
| jean pierre demange | 1/10 | 2392 days | 4% |
| Cindy | 1/10 | 2392 days | 4% |
| Sarah Plack | 1/10 | 2423 days | 4% |
| Debbie O'B | 1/10 | 2454 days | 4% |
| Tim | 1/10 | 2454 days | 4% |
| milton job | 1/10 | 2454 days | 4% |
| keke | 1/10 | 2454 days | 4% |
| Major big bear | 9/10 | 2454 days | 9% |
| Your neighbour | 1/10 | 2454 days | 4% |
| William Watson | 8/10 | 2484 days | 9% |
| Emily Payne | 3/10 | 2484 days | 5% |
| Tobias | 1/10 | 2484 days | 4% |
| Jesica Dalesio | 1/10 | 2484 days | 4% |
| DS | 1/10 | 2637 days | 3% |
| Anthony Haw | 3/10 | 2698 days | 4% |
| Edward Karr | 8/10 | 2729 days | 8% |
| N. van Wijk | 1/10 | 2729 days | 3% |
| Mmmm | 1/10 | 2757 days | 3% |
| Suzanne Lara BABER | 1/10 | 2757 days | 3% |
| Brian | 1/10 | 2757 days | 3% |
| Michelle and Tony | 4/10 | 2757 days | 5% |
| S Houston | 10/10 | 2757 days | 8% |
| Darren Navan | 5/10 | 2788 days | 6% |
| Pippa | 8/10 | 2788 days | 8% |
| Mark | 1/10 | 2788 days | 3% |
| Bill Brennan | 1/10 | 2788 days | 3% |
| Jane Doe | 1/10 | 2788 days | 3% |
| Lucky driver | 2/10 | 2788 days | 3% |
| AS | 8/10 | 2788 days | 8% |
| FAYCAL DRAOU | 2/10 | 2788 days | 3% |
| Dave & Marilyn Milton | 9/10 | 2788 days | 8% |
| Geoffrey | 1/10 | 2788 days | 3% |
| Barbara | 1/10 | 2788 days | 3% |
| Yassine Ftouh | 1/10 | 2819 days | 3% |
| Megan | 1/10 | 2819 days | 3% |
| Steph Louise | 8/10 | 2819 days | 7% |
| Paulie | 10/10 | 2819 days | 8% |
| Marc | 1/10 | 2819 days | 3% |
| Claire Hill | 1/10 | 2819 days | 3% |
| Rebecca | 1/10 | 2819 days | 3% |
| Tom | 9/10 | 2819 days | 7% |
| Raquel | 1/10 | 2819 days | 3% |
| Armin | 1/10 | 2819 days | 3% |
| Mel | 6/10 | 2819 days | 6% |
| Matt Fall | 5/10 | 2819 days | 6% |
| Sophie Gingras | 7/10 | 2849 days | 7% |
| Brad McLeay | 1/10 | 2849 days | 3% |
| Pas | 1/10 | 2849 days | 3% |
| Bad day | 1/10 | 2849 days | 3% |
| Sarah | 1/10 | 2849 days | 3% |
| Mary Panko | 1/10 | 2849 days | 3% |
| Leon S | 2/10 | 2849 days | 3% |
| Mina | 3/10 | 2849 days | 4% |
| Nick | 2/10 | 2849 days | 3% |
| Jon | 1/10 | 2849 days | 3% |
| Sam | 1/10 | 2849 days | 3% |
| Jan Kruger | 1/10 | 2880 days | 3% |
| Claudia | 10/10 | 2880 days | 7% |
| Lauren | 1/10 | 2880 days | 3% |
| Cat | 7/10 | 2880 days | 7% |
| 5 guys in a van | 9/10 | 2880 days | 7% |
| Magnus | 1/10 | 2941 days | 3% |
| Clare | 1/10 | 2941 days | 3% |
| Louis | 7/10 | 2972 days | 6% |
| Laura | 1/10 | 3033 days | 3% |
| Liliana Rosa | 1/10 | 3063 days | 2% |
| Mark Lindeman | 4/10 | 3094 days | 4% |
| Andrew Miller | 7/10 | 3094 days | 6% |
| Turner | 1/10 | 3094 days | 2% |
| Claire | 2/10 | 3094 days | 3% |
| Laura M | 1/10 | 3094 days | 2% |
| Talia marie | 2/10 | 3094 days | 3% |
| Jean-Noel PONZEVERA | 8/10 | 3094 days | 6% |
| Tania Green | 1/10 | 3094 days | 2% |
| Shane O'Connor | 1/10 | 3153 days | 2% |
| alyssa perkins | 10/10 | 3153 days | 6% |
| Lukas Peter | 8/10 | 3153 days | 6% |
| Robert Meerbach | 2/10 | 3153 days | 3% |
| Shelley Haslett | 1/10 | 3153 days | 2% |
| Emma Schenck | 1/10 | 3153 days | 2% |
| Williams | 3/10 | 3153 days | 3% |
| Julien C | 1/10 | 3153 days | 2% |
| Julie Buck | 2/10 | 3184 days | 3% |
| Michael Holm | 9/10 | 3209 days | 5% |
| Lizzy van den Boomen | 10/10 | 3214 days | 6% |
| Blablabla | 1/10 | 3214 days | 2% |
| Tom Bennett | 8/10 | 3219 days | 5% |
| Jacob Thomas | 1/10 | 3245 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 3245 days | 2% |
| sara | 1/10 | 3245 days | 2% |
| Le grand Gaultier | 1/10 | 3245 days | 2% |
| Mathias Mouridsen | 10/10 | 3275 days | 5% |
| Kyle Peter | 9/10 | 3306 days | 5% |
| Troy Hill | 1/10 | 3428 days | 2% |
| Irene Ruiz | 1/10 | 3428 days | 2% |
| Alex Conejo | 1/10 | 3428 days | 2% |
| Cherie and Dan | 6/10 | 3434 days | 3% |
| Sabine Gauss | 3/10 | 3452 days | 2% |
| Dianne Farrell | 1/10 | 3459 days | 2% |
| Vivi | 6/10 | 3459 days | 4% |
| Kate and Dom | 3/10 | 3468 days | 2% |
| Pierre Kaklamanos | 2/10 | 3487 days | 2% |
| Emma Syler | 7/10 | 3487 days | 4% |
| Steve Osborne | 1/10 | 3487 days | 2% |
| Steven Pym | 7/10 | 3487 days | 4% |
| joan coutts | 8/10 | 3487 days | 4% |
| Henna | 7/10 | 3489 days | 3% |
| Taylor Doolittle | 2/10 | 3495 days | 1% |
| Katherine Foxston | 1/10 | 3518 days | 2% |
| Samira Meyer | 1/10 | 3518 days | 2% |
| Kim Reid | 3/10 | 3518 days | 2% |
| CCBC | 2/10 | 3518 days | 2% |
| Takeme | 10/10 | 3518 days | 4% |
| Lichun Lu | 1/10 | 3518 days | 2% |
| Marvin Clark | 4/10 | 3518 days | 3% |
| Charlotte Stone | 9/10 | 3518 days | 4% |
| Andrew Sargent | 4/10 | 3518 days | 3% |
| Loic Besson | 4/10 | 3531 days | 2% |
| Filipe Santos | 8/10 | 3538 days | 3% |
| Annina B | 8/10 | 3538 days | 3% |
| Joan Arnau Bataller | 1/10 | 3549 days | 1% |
| tom | 1/10 | 3549 days | 1% |
| Josh Lesley-Smith | 9/10 | 3555 days | 3% |
| Mona Uttendorf | 6/10 | 3556 days | 3% |
| Jakob Lovdahl | 5/10 | 3564 days | 2% |
| Connie Geiger | 4/10 | 3579 days | 2% |
| alex llano | 4/10 | 3579 days | 2% |
| Robert | 1/10 | 3579 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3580 days | 3% |
| Laura Leoekloek | 8/10 | 3581 days | 3% |
| Viki Kent | 9/10 | 3584 days | 3% |
| Ross D | 8/10 | 3584 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3586 days | 3% |
| Sophia Satter | 5/10 | 3591 days | 2% |
| Noel Jacobs | 4/10 | 3592 days | 2% |
| ailsa | 1/10 | 3610 days | 1% |
| Marc July | 1/10 | 3732 days | 1% |
| Timothy Delaney | 4/10 | 3753 days | 2% |
| MARTIN Vincent | 1/10 | 3793 days | 1% |
| Chadd Holland | 8/10 | 3795 days | 3% |
| Alison Seidl | 7/10 | 3804 days | 2% |
| Katie Griffiths | 8/10 | 3806 days | 2% |
| Chris Spratt | 8/10 | 3806 days | 2% |
| Jana B | 8/10 | 3810 days | 2% |
| Lisa Fenzl | 7/10 | 3812 days | 2% |
| Heidi et Mat | 7/10 | 3813 days | 2% |
| Jeanne Minor | 8/10 | 3814 days | 2% |
| Jared Marshall | 6/10 | 3817 days | 2% |
| Molly Bogeberg | 8/10 | 3818 days | 2% |
| Lucy Murray | 4/10 | 3823 days | 1% |
| Kevin Neill | 3/10 | 3824 days | 1% |
| Sheila Palmer | 3/10 | 3824 days | 1% |
| Lena Förtsch | 10/10 | 3824 days | 3% |
| jay gilligan | 1/10 | 3824 days | 1% |
| Leigh B. | 1/10 | 3824 days | 1% |
| Tarrad | 4/10 | 3832 days | 1% |
| Eileen Klinkmuller | 5/10 | 3834 days | 2% |
| Debra Adams | 9/10 | 3853 days | 2% |
| sam k | 1/10 | 3853 days | 1% |
| Timea Bagosi | 9/10 | 3853 days | 2% |
| Fabian Kukla | 9/10 | 3868 days | 2% |
| Iris Kerbler | 7/10 | 3868 days | 2% |
| Gregory | 9/10 | 3870 days | 2% |
| Anais Touri | 9/10 | 3872 days | 2% |
| Nina Kletner | 8/10 | 3874 days | 2% |
| Jonas Hoerning | 3/10 | 3875 days | 1% |
| Vanesha Patel | 6/10 | 3876 days | 2% |
| sebastian engstrom | 9/10 | 3884 days | 2% |
| eric amiel | 8/10 | 3884 days | 2% |
| claire | 7/10 | 3884 days | 2% |
| Nicolas Fernandez | 8/10 | 3884 days | 2% |
| Michal Trubac | 9/10 | 3884 days | 2% |
| Andrew Bird | 8/10 | 3884 days | 2% |
| taylah fogden | 4/10 | 3884 days | 1% |
| Tzimas S | 2/10 | 3884 days | 1% |
| Sylvain Blanchet | 9/10 | 3884 days | 2% |
| Maren Z | 5/10 | 3884 days | 2% |
| Hanna Ala | 6/10 | 3884 days | 2% |
| Peter Lothian | 1/10 | 3884 days | 1% |
| Caroline Hopkinson | 10/10 | 3884 days | 2% |
| Jane Desbarats | 8/10 | 3884 days | 2% |
| erik Hulleman | 9/10 | 3884 days | 2% |
| Eric Fan | 9/10 | 3884 days | 2% |
| caroline dutchie | 9/10 | 3884 days | 2% |
| Dee Vaughan | 8/10 | 3884 days | 2% |
| lallemand catherine | 8/10 | 3884 days | 2% |
| Cesar Juan | 7/10 | 3884 days | 2% |
| judith lauter | 7/10 | 3884 days | 2% |
| Cristina Yoder | 8/10 | 3884 days | 2% |
| Ulrike Filp | 7/10 | 3884 days | 2% |
| Stephanie Levins | 4/10 | 3884 days | 1% |
| Steven Hernandez | 1/10 | 3884 days | 1% |
| Hendrik Jelsma | 8/10 | 3884 days | 2% |
| Diego Pablos | 7/10 | 3903 days | 2% |
| Hannah Fidora | 7/10 | 3911 days | 2% |
| Kristel Pretorius | 7/10 | 3915 days | 2% |
| Piet Juerging | 9/10 | 3915 days | 2% |
| Laure Fontaine Garant | 8/10 | 3915 days | 2% |
| James Chandler | 8/10 | 3915 days | 2% |
| victor Antonelli | 8/10 | 3915 days | 2% |
| katrine thomsen | 8/10 | 3915 days | 2% |
| Thijs Nijsink | 8/10 | 3915 days | 2% |
| Shohei Nomura | 8/10 | 3915 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3915 days | 2% |
| Chris Coon | 10/10 | 3915 days | 2% |
| Jason Barton | 9/10 | 3915 days | 2% |
| Hilmar Lehnert | 8/10 | 3915 days | 2% |
| mick ay | 1/10 | 3915 days | 1% |
| Christopher | 2/10 | 3915 days | 1% |
| Elizabeth Nash | 6/10 | 3916 days | 2% |
| Paul McDermott | 7/10 | 3917 days | 2% |
| Amanda Kuen | 3/10 | 3945 days | 1% |
| Loz Capanna | 1/10 | 3945 days | 1% |
| Kris Castricum | 1/10 | 3945 days | 1% |
| James kneup | 1/10 | 3976 days | 1% |
| Chris Otjes | 8/10 | 4037 days | 1% |
| DreamOn | 8/10 | 4159 days | 1% |
| Rebecca Duncan | 1/10 | 4190 days | 0% |
| Marie Rose | 8/10 | 4190 days | 1% |
| Nina Müller | 1/10 | 4205 days | 0% |
| Carmen Vulink | 1/10 | 4218 days | 0% |
| L P | 7/10 | 4249 days | 0% |
| jgua001 | 1/10 | 4249 days | 0% |
| Kilian Vos | 8/10 | 4265 days | 0% |
| Antoine Lerin | 8/10 | 4272 days | 0% |
| Inge van Noorf | 6/10 | 4277 days | 0% |
| Tamsin Davis | 2/10 | 4280 days | 0% |
| MyName isPrivate | 1/10 | 4280 days | 0% |
| Old Pugh | 7/10 | 4280 days | 0% |
| Lukas, Anne and Malte | 7/10 | 4281 days | 0% |
| Sarah Healey | 1/10 | 4524 days | 1% |
| Cecilia Anderson | 6/10 | 4526 days | 2% |
| Claudia Hillebrand | 4/10 | 4528 days | 1% |
| Penny Lee | 6/10 | 4528 days | 2% |
| Catherine Schlachter | 8/10 | 4530 days | 2% |
| Helen Olsson | 8/10 | 4531 days | 2% |
| Audrey Le Bourthe | 4/10 | 4533 days | 1% |
| Josefin Lind | 7/10 | 4534 days | 2% |
| Herman Holmgist | 7/10 | 4534 days | 2% |
| malkav2024 | 1/10 | 4555 days | 1% |
| Daniel Robledo | 7/10 | 4556 days | 2% |
| Helen McKevitt | 9/10 | 4561 days | 2% |
| Andrew Magill | 8/10 | 4561 days | 2% |
| Ruth Watkin | 9/10 | 4579 days | 2% |
| Lisbeth Sorum | 9/10 | 4590 days | 2% |
| Cameron Tarbotton | 9/10 | 4590 days | 2% |
| Richard van den Bosch | 6/10 | 4599 days | 2% |
| Ina Daubenbuechel | 6/10 | 4599 days | 2% |
| Stripeyfish | 10/10 | 4614 days | 2% |
| François Munoz | 1/10 | 4614 days | 1% |
| Astrid Van Der Laan | 3/10 | 4614 days | 1% |
| Moulou Ludonvic | 6/10 | 4619 days | 2% |
| Elisabeth Boulier | 6/10 | 4619 days | 2% |
| Charles Stafford | 1/10 | 4645 days | 1% |
| Lucien GENTIL | 1/10 | 4706 days | 1% |
| Tania Hinton | 9/10 | 4706 days | 2% |
| traveller26 | 1/10 | 4706 days | 1% |
| Anton Thisted | 7/10 | 4887 days | 2% |
| Josefine Sjodin | 7/10 | 4887 days | 2% |
| Katie Fleck | 7/10 | 4887 days | 2% |
| Hans-Juergen Baumgart | 9/10 | 4889 days | 2% |
| Stefanie Menz | 5/10 | 4907 days | 1% |
| Peer Krumrey | 4/10 | 4907 days | 1% |
| Sarah Horn | 10/10 | 4908 days | 2% |
| Sebastian Russell-Smits | 10/10 | 4908 days | 2% |
| Ali S | 4/10 | 4920 days | 1% |
| Jazpaul | 8/10 | 4920 days | 2% |
| Malgorzata | 6/10 | 4924 days | 2% |
| Michal | 6/10 | 4924 days | 2% |
| Przemystaw Tymizyszyn | 6/10 | 4924 days | 2% |
| jmano | 9/10 | 4948 days | 2% |
| Sports_Cotton | 9/10 | 4948 days | 2% |
| Steve Jackson | 1/10 | 4948 days | 1% |
| Karl Schendel | 9/10 | 4948 days | 2% |
| S Curry | 10/10 | 4948 days | 2% |
| David Frankl | 9/10 | 4948 days | 2% |
| Thommy S | 10/10 | 4948 days | 2% |
| Tanja and Pascal | 6/10 | 4950 days | 2% |
| LisaTe | 1/10 | 4979 days | 1% |
| Jeroen de Vroome | 1/10 | 4979 days | 1% |
| Dennis Post | 10/10 | 4979 days | 2% |
| Graeme | 8/10 | 4979 days | 2% |
| Mark and Eefie | 6/10 | 4995 days | 2% |
| Kevin Blom | 9/10 | 5014 days | 2% |
| unlucky | 2/10 | 5040 days | 1% |
| Natalie C. | 10/10 | 5040 days | 2% |
| trevrobinson | 10/10 | 5071 days | 2% |
| jonoslade | 10/10 | 5071 days | 2% |
| Chris Gale | 9/10 | 5101 days | 2% |
| hugginalan | 2/10 | 5254 days | 1% |
| Xanadu | 7/10 | 5254 days | 2% |
| Steffien | 9/10 | 5254 days | 2% |
| Ali Hendry | 8/10 | 5266 days | 2% |
| M Theunissen | 7/10 | 5268 days | 2% |
| Heiner Reinecke | 6/10 | 5277 days | 2% |
| travelling_solo | 8/10 | 5285 days | 2% |
| Elaine | 3/10 | 5295 days | 1% |
| Dominik Langenegger | 9/10 | 5296 days | 2% |
| Inge Davbbert | 9/10 | 5297 days | 2% |
| Peter Putz | 1/10 | 5299 days | 1% |
| Simon Fry | 6/10 | 5299 days | 2% |
| Villa | 5/10 | 5299 days | 1% |
| Marilyn Mobley | 3/10 | 5300 days | 1% |
| Diana Allan | 7/10 | 5301 days | 2% |
| Liz Stokes | 6/10 | 5301 days | 2% |
| Saskia Brown | 7/10 | 5311 days | 2% |
| katiestone | 10/10 | 5314 days | 2% |
| Laura Smith | 5/10 | 5327 days | 1% |
| Graines | 2/10 | 5345 days | 1% |
| Posse | 1/10 | 5345 days | 1% |
| Bren | 8/10 | 5345 days | 2% |
| Peter | 9/10 | 5345 days | 2% |
| Robin & Sandra Dijke | 8/10 | 5385 days | 2% |
| jule | 10/10 | 5406 days | 2% |
| Patricia French | 4/10 | 5610 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5637 days | 2% |
| Phil Cowlard | 6/10 | 5643 days | 2% |
| Douglas & Alison Mark | 4/10 | 5647 days | 1% |
| Manuela Manns | 4/10 | 5664 days | 1% |
| Masanobu81 | 10/10 | 5679 days | 2% |
| Jem | 9/10 | 5679 days | 2% |
| Ashley Arnold | 7/10 | 6020 days | 2% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-5.38% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 109 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.34% |
| 198 | -2.36% |
| 199 | -2.37% |
| 200 | -2.38% |
| 201 | -2.39% |
| 202 | -2.40% |
| 203 | -2.42% |
| … | … |
Balancing Adjustment
25.13% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
68%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.