G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
334 Valid Reviews
The Lucky Rentals experience has a total of 357 reviews. There are 334 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 334 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
4% |
| 2/10 | 18 |
|
5% |
| 1/10 | 97 |
|
29% |
51.17% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.17% and is based on 334 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 334 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
53.25%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Patrick | 1/10 | 90 days | 77% |
| Sam | 1/10 | 121 days | 77% |
| Chloe | 2/10 | 547 days | 72% |
| Mike Orme | 1/10 | 608 days | 61% |
| Jessica White | 10/10 | 913 days | 100% |
| Tracey | 8/10 | 1096 days | 66% |
| Lucas | 10/10 | 1155 days | 58% |
| Dave | 1/10 | 2222 days | 3% |
| Tuomas Saarela | 7/10 | 2250 days | 7% |
| Joseph | 3/10 | 2250 days | 4% |
| Andreas | 1/10 | 2251 days | 3% |
| D.G | 1/10 | 2251 days | 3% |
| jean pierre demange | 1/10 | 2251 days | 3% |
| Cindy | 1/10 | 2251 days | 3% |
| Sarah Plack | 1/10 | 2282 days | 3% |
| Debbie O'B | 1/10 | 2312 days | 3% |
| Tim | 1/10 | 2313 days | 3% |
| milton job | 1/10 | 2313 days | 3% |
| keke | 1/10 | 2313 days | 3% |
| Major big bear | 9/10 | 2313 days | 7% |
| Your neighbour | 1/10 | 2313 days | 3% |
| William Watson | 8/10 | 2342 days | 7% |
| Emily Payne | 3/10 | 2342 days | 4% |
| Tobias | 1/10 | 2343 days | 3% |
| Jesica Dalesio | 1/10 | 2343 days | 3% |
| DS | 1/10 | 2496 days | 2% |
| Anthony Haw | 3/10 | 2557 days | 3% |
| Edward Karr | 8/10 | 2587 days | 6% |
| N. van Wijk | 1/10 | 2588 days | 2% |
| Mmmm | 1/10 | 2616 days | 2% |
| Suzanne Lara BABER | 1/10 | 2616 days | 2% |
| Brian | 1/10 | 2616 days | 2% |
| Michelle and Tony | 4/10 | 2616 days | 4% |
| S Houston | 10/10 | 2616 days | 6% |
| Darren Navan | 5/10 | 2646 days | 5% |
| Pippa | 8/10 | 2646 days | 6% |
| Mark | 1/10 | 2647 days | 2% |
| Bill Brennan | 1/10 | 2647 days | 2% |
| Jane Doe | 1/10 | 2647 days | 2% |
| Lucky driver | 2/10 | 2647 days | 3% |
| AS | 8/10 | 2647 days | 6% |
| FAYCAL DRAOU | 2/10 | 2647 days | 3% |
| Dave & Marilyn Milton | 9/10 | 2647 days | 6% |
| Geoffrey | 1/10 | 2647 days | 2% |
| Barbara | 1/10 | 2647 days | 2% |
| Yassine Ftouh | 1/10 | 2677 days | 2% |
| Megan | 1/10 | 2678 days | 2% |
| Steph Louise | 8/10 | 2678 days | 6% |
| Paulie | 10/10 | 2678 days | 6% |
| Marc | 1/10 | 2678 days | 2% |
| Claire Hill | 1/10 | 2678 days | 2% |
| Rebecca | 1/10 | 2678 days | 2% |
| Tom | 9/10 | 2678 days | 6% |
| Raquel | 1/10 | 2678 days | 2% |
| Armin | 1/10 | 2678 days | 2% |
| Mel | 6/10 | 2678 days | 5% |
| Matt Fall | 5/10 | 2678 days | 4% |
| Sophie Gingras | 7/10 | 2707 days | 5% |
| Brad McLeay | 1/10 | 2707 days | 2% |
| Pas | 1/10 | 2708 days | 2% |
| Bad day | 1/10 | 2708 days | 2% |
| Sarah | 1/10 | 2708 days | 2% |
| Mary Panko | 1/10 | 2708 days | 2% |
| Leon S | 2/10 | 2708 days | 2% |
| Mina | 3/10 | 2708 days | 3% |
| Nick | 2/10 | 2708 days | 2% |
| Jon | 1/10 | 2708 days | 2% |
| Sam | 1/10 | 2708 days | 2% |
| Jan Kruger | 1/10 | 2739 days | 2% |
| Claudia | 10/10 | 2739 days | 6% |
| Lauren | 1/10 | 2739 days | 2% |
| Cat | 7/10 | 2739 days | 5% |
| 5 guys in a van | 9/10 | 2739 days | 6% |
| Magnus | 1/10 | 2800 days | 2% |
| Clare | 1/10 | 2800 days | 2% |
| Louis | 7/10 | 2831 days | 5% |
| Laura | 1/10 | 2892 days | 2% |
| Liliana Rosa | 1/10 | 2922 days | 2% |
| Mark Lindeman | 4/10 | 2952 days | 3% |
| Andrew Miller | 7/10 | 2952 days | 5% |
| Turner | 1/10 | 2953 days | 2% |
| Claire | 2/10 | 2953 days | 2% |
| Laura M | 1/10 | 2953 days | 2% |
| Talia marie | 2/10 | 2953 days | 2% |
| Jean-Noel PONZEVERA | 8/10 | 2953 days | 5% |
| Tania Green | 1/10 | 2953 days | 2% |
| Shane O'Connor | 1/10 | 3011 days | 2% |
| alyssa perkins | 10/10 | 3011 days | 5% |
| Lukas Peter | 8/10 | 3011 days | 5% |
| Robert Meerbach | 2/10 | 3011 days | 2% |
| Shelley Haslett | 1/10 | 3011 days | 2% |
| Emma Schenck | 1/10 | 3011 days | 2% |
| Williams | 3/10 | 3012 days | 2% |
| Julien C | 1/10 | 3012 days | 2% |
| Julie Buck | 2/10 | 3042 days | 2% |
| Michael Holm | 9/10 | 3068 days | 4% |
| Lizzy van den Boomen | 10/10 | 3072 days | 5% |
| Blablabla | 1/10 | 3072 days | 2% |
| Tom Bennett | 8/10 | 3078 days | 4% |
| Jacob Thomas | 1/10 | 3103 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 3103 days | 2% |
| sara | 1/10 | 3103 days | 2% |
| Le grand Gaultier | 1/10 | 3103 days | 2% |
| Mathias Mouridsen | 10/10 | 3133 days | 4% |
| Kyle Peter | 9/10 | 3164 days | 4% |
| Troy Hill | 1/10 | 3286 days | 1% |
| Irene Ruiz | 1/10 | 3286 days | 1% |
| Alex Conejo | 1/10 | 3286 days | 1% |
| Cherie and Dan | 6/10 | 3293 days | 3% |
| Sabine Gauss | 3/10 | 3311 days | 1% |
| Dianne Farrell | 1/10 | 3317 days | 1% |
| Vivi | 6/10 | 3317 days | 3% |
| Kate and Dom | 3/10 | 3327 days | 1% |
| Pierre Kaklamanos | 2/10 | 3345 days | 1% |
| Emma Syler | 7/10 | 3345 days | 3% |
| Steve Osborne | 1/10 | 3345 days | 1% |
| Steven Pym | 7/10 | 3345 days | 3% |
| joan coutts | 8/10 | 3345 days | 3% |
| Henna | 7/10 | 3348 days | 3% |
| Taylor Doolittle | 2/10 | 3354 days | 1% |
| Katherine Foxston | 1/10 | 3376 days | 1% |
| Samira Meyer | 1/10 | 3376 days | 1% |
| Kim Reid | 3/10 | 3376 days | 2% |
| CCBC | 2/10 | 3376 days | 1% |
| Takeme | 10/10 | 3376 days | 3% |
| Lichun Lu | 1/10 | 3376 days | 1% |
| Marvin Clark | 4/10 | 3376 days | 2% |
| Charlotte Stone | 9/10 | 3376 days | 3% |
| Andrew Sargent | 4/10 | 3376 days | 2% |
| Loic Besson | 4/10 | 3390 days | 2% |
| Filipe Santos | 8/10 | 3397 days | 3% |
| Annina B | 8/10 | 3397 days | 3% |
| Joan Arnau Bataller | 1/10 | 3407 days | 1% |
| tom | 1/10 | 3407 days | 1% |
| Josh Lesley-Smith | 9/10 | 3414 days | 3% |
| Mona Uttendorf | 6/10 | 3415 days | 2% |
| Jakob Lovdahl | 5/10 | 3423 days | 2% |
| Connie Geiger | 4/10 | 3437 days | 2% |
| alex llano | 4/10 | 3437 days | 2% |
| Robert | 1/10 | 3437 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3439 days | 3% |
| Laura Leoekloek | 8/10 | 3440 days | 3% |
| Viki Kent | 9/10 | 3443 days | 3% |
| Ross D | 8/10 | 3443 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3445 days | 3% |
| Sophia Satter | 5/10 | 3450 days | 2% |
| Noel Jacobs | 4/10 | 3451 days | 2% |
| ailsa | 1/10 | 3468 days | 1% |
| Marc July | 1/10 | 3590 days | 1% |
| Timothy Delaney | 4/10 | 3612 days | 1% |
| MARTIN Vincent | 1/10 | 3652 days | 1% |
| Chadd Holland | 8/10 | 3654 days | 2% |
| Alison Seidl | 7/10 | 3663 days | 2% |
| Katie Griffiths | 8/10 | 3665 days | 2% |
| Chris Spratt | 8/10 | 3665 days | 2% |
| Jana B | 8/10 | 3669 days | 2% |
| Lisa Fenzl | 7/10 | 3671 days | 2% |
| Heidi et Mat | 7/10 | 3672 days | 2% |
| Jeanne Minor | 8/10 | 3673 days | 2% |
| Jared Marshall | 6/10 | 3676 days | 2% |
| Molly Bogeberg | 8/10 | 3677 days | 2% |
| Lucy Murray | 4/10 | 3682 days | 1% |
| Kevin Neill | 3/10 | 3682 days | 1% |
| Sheila Palmer | 3/10 | 3682 days | 1% |
| Lena Förtsch | 10/10 | 3682 days | 2% |
| jay gilligan | 1/10 | 3682 days | 1% |
| Leigh B. | 1/10 | 3682 days | 1% |
| Tarrad | 4/10 | 3691 days | 1% |
| Eileen Klinkmuller | 5/10 | 3693 days | 1% |
| Debra Adams | 9/10 | 3711 days | 2% |
| sam k | 1/10 | 3711 days | 1% |
| Timea Bagosi | 9/10 | 3711 days | 2% |
| Fabian Kukla | 9/10 | 3727 days | 2% |
| Iris Kerbler | 7/10 | 3727 days | 2% |
| Gregory | 9/10 | 3729 days | 2% |
| Anais Touri | 9/10 | 3731 days | 2% |
| Nina Kletner | 8/10 | 3733 days | 2% |
| Jonas Hoerning | 3/10 | 3734 days | 1% |
| Vanesha Patel | 6/10 | 3735 days | 1% |
| sebastian engstrom | 9/10 | 3742 days | 2% |
| eric amiel | 8/10 | 3742 days | 2% |
| claire | 7/10 | 3742 days | 2% |
| Nicolas Fernandez | 8/10 | 3742 days | 2% |
| Michal Trubac | 9/10 | 3742 days | 2% |
| Andrew Bird | 8/10 | 3742 days | 2% |
| taylah fogden | 4/10 | 3742 days | 1% |
| Tzimas S | 2/10 | 3742 days | 1% |
| Sylvain Blanchet | 9/10 | 3742 days | 2% |
| Maren Z | 5/10 | 3742 days | 1% |
| Hanna Ala | 6/10 | 3742 days | 2% |
| Peter Lothian | 1/10 | 3742 days | 1% |
| Caroline Hopkinson | 10/10 | 3742 days | 2% |
| Jane Desbarats | 8/10 | 3742 days | 2% |
| erik Hulleman | 9/10 | 3743 days | 2% |
| Eric Fan | 9/10 | 3743 days | 2% |
| caroline dutchie | 9/10 | 3743 days | 2% |
| Dee Vaughan | 8/10 | 3743 days | 2% |
| lallemand catherine | 8/10 | 3743 days | 2% |
| Cesar Juan | 7/10 | 3743 days | 2% |
| judith lauter | 7/10 | 3743 days | 2% |
| Cristina Yoder | 8/10 | 3743 days | 2% |
| Ulrike Filp | 7/10 | 3743 days | 2% |
| Stephanie Levins | 4/10 | 3743 days | 1% |
| Steven Hernandez | 1/10 | 3743 days | 1% |
| Hendrik Jelsma | 8/10 | 3743 days | 2% |
| Diego Pablos | 7/10 | 3762 days | 2% |
| Hannah Fidora | 7/10 | 3770 days | 2% |
| Kristel Pretorius | 7/10 | 3773 days | 2% |
| Piet Juerging | 9/10 | 3773 days | 2% |
| Laure Fontaine Garant | 8/10 | 3773 days | 2% |
| James Chandler | 8/10 | 3773 days | 2% |
| victor Antonelli | 8/10 | 3773 days | 2% |
| katrine thomsen | 8/10 | 3773 days | 2% |
| Thijs Nijsink | 8/10 | 3773 days | 2% |
| Shohei Nomura | 8/10 | 3773 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3773 days | 2% |
| Chris Coon | 10/10 | 3773 days | 2% |
| Jason Barton | 9/10 | 3773 days | 2% |
| Hilmar Lehnert | 8/10 | 3773 days | 2% |
| mick ay | 1/10 | 3774 days | 1% |
| Christopher | 2/10 | 3774 days | 1% |
| Elizabeth Nash | 6/10 | 3775 days | 1% |
| Paul McDermott | 7/10 | 3776 days | 2% |
| Amanda Kuen | 3/10 | 3803 days | 1% |
| Loz Capanna | 1/10 | 3804 days | 1% |
| Kris Castricum | 1/10 | 3804 days | 1% |
| James kneup | 1/10 | 3835 days | 0% |
| Chris Otjes | 8/10 | 3895 days | 1% |
| DreamOn | 8/10 | 4017 days | 1% |
| Rebecca Duncan | 1/10 | 4048 days | 0% |
| Marie Rose | 8/10 | 4048 days | 1% |
| Nina Müller | 1/10 | 4064 days | 0% |
| Carmen Vulink | 1/10 | 4076 days | 0% |
| L P | 7/10 | 4107 days | 1% |
| jgua001 | 1/10 | 4108 days | 0% |
| Kilian Vos | 8/10 | 4124 days | 0% |
| Antoine Lerin | 8/10 | 4131 days | 0% |
| Inge van Noorf | 6/10 | 4136 days | 0% |
| Tamsin Davis | 2/10 | 4138 days | 0% |
| MyName isPrivate | 1/10 | 4138 days | 0% |
| Old Pugh | 7/10 | 4138 days | 0% |
| Lukas, Anne and Malte | 7/10 | 4140 days | 0% |
| Sarah Healey | 1/10 | 4383 days | 0% |
| Cecilia Anderson | 6/10 | 4385 days | 1% |
| Claudia Hillebrand | 4/10 | 4387 days | 1% |
| Penny Lee | 6/10 | 4387 days | 1% |
| Catherine Schlachter | 8/10 | 4389 days | 1% |
| Helen Olsson | 8/10 | 4390 days | 1% |
| Audrey Le Bourthe | 4/10 | 4392 days | 1% |
| Josefin Lind | 7/10 | 4393 days | 1% |
| Herman Holmgist | 7/10 | 4393 days | 1% |
| malkav2024 | 1/10 | 4414 days | 0% |
| Daniel Robledo | 7/10 | 4415 days | 1% |
| Helen McKevitt | 9/10 | 4420 days | 1% |
| Andrew Magill | 8/10 | 4420 days | 1% |
| Ruth Watkin | 9/10 | 4438 days | 1% |
| Lisbeth Sorum | 9/10 | 4449 days | 1% |
| Cameron Tarbotton | 9/10 | 4449 days | 1% |
| Richard van den Bosch | 6/10 | 4458 days | 1% |
| Ina Daubenbuechel | 6/10 | 4458 days | 1% |
| Stripeyfish | 10/10 | 4473 days | 2% |
| François Munoz | 1/10 | 4473 days | 0% |
| Astrid Van Der Laan | 3/10 | 4473 days | 1% |
| Moulou Ludonvic | 6/10 | 4478 days | 1% |
| Elisabeth Boulier | 6/10 | 4478 days | 1% |
| Charles Stafford | 1/10 | 4504 days | 0% |
| Lucien GENTIL | 1/10 | 4565 days | 0% |
| Tania Hinton | 9/10 | 4565 days | 2% |
| traveller26 | 1/10 | 4565 days | 0% |
| Anton Thisted | 7/10 | 4746 days | 1% |
| Josefine Sjodin | 7/10 | 4746 days | 1% |
| Katie Fleck | 7/10 | 4746 days | 1% |
| Hans-Juergen Baumgart | 9/10 | 4748 days | 2% |
| Stefanie Menz | 5/10 | 4766 days | 1% |
| Peer Krumrey | 4/10 | 4766 days | 1% |
| Sarah Horn | 10/10 | 4767 days | 1% |
| Sebastian Russell-Smits | 10/10 | 4767 days | 1% |
| Ali S | 4/10 | 4779 days | 1% |
| Jazpaul | 8/10 | 4779 days | 2% |
| Malgorzata | 6/10 | 4783 days | 1% |
| Michal | 6/10 | 4783 days | 1% |
| Przemystaw Tymizyszyn | 6/10 | 4783 days | 1% |
| jmano | 9/10 | 4807 days | 2% |
| Sports_Cotton | 9/10 | 4807 days | 2% |
| Steve Jackson | 1/10 | 4807 days | 0% |
| Karl Schendel | 9/10 | 4807 days | 2% |
| S Curry | 10/10 | 4807 days | 2% |
| David Frankl | 9/10 | 4807 days | 2% |
| Thommy S | 10/10 | 4807 days | 2% |
| Tanja and Pascal | 6/10 | 4809 days | 1% |
| LisaTe | 1/10 | 4838 days | 0% |
| Jeroen de Vroome | 1/10 | 4838 days | 0% |
| Dennis Post | 10/10 | 4838 days | 2% |
| Graeme | 8/10 | 4838 days | 2% |
| Mark and Eefie | 6/10 | 4854 days | 1% |
| Kevin Blom | 9/10 | 4873 days | 1% |
| unlucky | 2/10 | 4899 days | 1% |
| Natalie C. | 10/10 | 4899 days | 2% |
| trevrobinson | 10/10 | 4930 days | 2% |
| jonoslade | 10/10 | 4930 days | 2% |
| Chris Gale | 9/10 | 4960 days | 2% |
| hugginalan | 2/10 | 5113 days | 1% |
| Xanadu | 7/10 | 5113 days | 1% |
| Steffien | 9/10 | 5113 days | 2% |
| Ali Hendry | 8/10 | 5125 days | 1% |
| M Theunissen | 7/10 | 5127 days | 1% |
| Heiner Reinecke | 6/10 | 5136 days | 1% |
| travelling_solo | 8/10 | 5144 days | 2% |
| Elaine | 3/10 | 5154 days | 0% |
| Dominik Langenegger | 9/10 | 5155 days | 1% |
| Inge Davbbert | 9/10 | 5156 days | 1% |
| Peter Putz | 1/10 | 5158 days | 0% |
| Simon Fry | 6/10 | 5158 days | 1% |
| Villa | 5/10 | 5158 days | 1% |
| Marilyn Mobley | 3/10 | 5159 days | 0% |
| Diana Allan | 7/10 | 5160 days | 1% |
| Liz Stokes | 6/10 | 5160 days | 1% |
| Saskia Brown | 7/10 | 5170 days | 1% |
| katiestone | 10/10 | 5173 days | 2% |
| Laura Smith | 5/10 | 5186 days | 1% |
| Graines | 2/10 | 5204 days | 1% |
| Posse | 1/10 | 5204 days | 0% |
| Bren | 8/10 | 5204 days | 2% |
| Peter | 9/10 | 5204 days | 2% |
| Robin & Sandra Dijke | 8/10 | 5244 days | 1% |
| jule | 10/10 | 5265 days | 2% |
| Patricia French | 4/10 | 5469 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5496 days | 1% |
| Phil Cowlard | 6/10 | 5502 days | 1% |
| Douglas & Alison Mark | 4/10 | 5506 days | 1% |
| Manuela Manns | 4/10 | 5523 days | 1% |
| Masanobu81 | 10/10 | 5538 days | 2% |
| Jem | 9/10 | 5538 days | 2% |
| Ashley Arnold | 7/10 | 5879 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.31% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 60 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 70 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 67 | -1.25% |
| 68 | -1.27% |
| 69 | -1.29% |
| 70 | -1.31% |
| 71 | -1.33% |
| 72 | -1.35% |
| 73 | -1.36% |
| … | … |
Balancing Adjustment
22.81% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
69%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.