Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
334 Valid Reviews
The Lucky Rentals experience has a total of 357 reviews. There are 334 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 334 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
4% |
| 2/10 | 18 |
|
5% |
| 1/10 | 97 |
|
29% |
51.17% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.17% and is based on 334 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 334 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
50.71%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Patrick | 1/10 | 272 days | 100% |
| Sam | 1/10 | 303 days | 99% |
| Chloe | 2/10 | 729 days | 82% |
| Mike Orme | 1/10 | 790 days | 67% |
| Jessica White | 10/10 | 1095 days | 91% |
| Tracey | 8/10 | 1278 days | 56% |
| Lucas | 10/10 | 1337 days | 48% |
| Dave | 1/10 | 2404 days | 4% |
| Tuomas Saarela | 7/10 | 2432 days | 9% |
| Joseph | 3/10 | 2432 days | 5% |
| Andreas | 1/10 | 2433 days | 4% |
| D.G | 1/10 | 2433 days | 4% |
| jean pierre demange | 1/10 | 2433 days | 4% |
| Cindy | 1/10 | 2433 days | 4% |
| Sarah Plack | 1/10 | 2464 days | 4% |
| Debbie O'B | 1/10 | 2494 days | 4% |
| Tim | 1/10 | 2495 days | 4% |
| milton job | 1/10 | 2495 days | 4% |
| keke | 1/10 | 2495 days | 4% |
| Major big bear | 9/10 | 2495 days | 9% |
| Your neighbour | 1/10 | 2495 days | 4% |
| William Watson | 8/10 | 2524 days | 9% |
| Emily Payne | 3/10 | 2524 days | 5% |
| Tobias | 1/10 | 2525 days | 4% |
| Jesica Dalesio | 1/10 | 2525 days | 4% |
| DS | 1/10 | 2678 days | 3% |
| Anthony Haw | 3/10 | 2739 days | 4% |
| Edward Karr | 8/10 | 2769 days | 8% |
| N. van Wijk | 1/10 | 2770 days | 3% |
| Mmmm | 1/10 | 2798 days | 3% |
| Suzanne Lara BABER | 1/10 | 2798 days | 3% |
| Brian | 1/10 | 2798 days | 3% |
| Michelle and Tony | 4/10 | 2798 days | 5% |
| S Houston | 10/10 | 2798 days | 8% |
| Darren Navan | 5/10 | 2828 days | 6% |
| Pippa | 8/10 | 2828 days | 8% |
| Mark | 1/10 | 2829 days | 3% |
| Bill Brennan | 1/10 | 2829 days | 3% |
| Jane Doe | 1/10 | 2829 days | 3% |
| Lucky driver | 2/10 | 2829 days | 3% |
| AS | 8/10 | 2829 days | 8% |
| FAYCAL DRAOU | 2/10 | 2829 days | 3% |
| Dave & Marilyn Milton | 9/10 | 2829 days | 8% |
| Geoffrey | 1/10 | 2829 days | 3% |
| Barbara | 1/10 | 2829 days | 3% |
| Yassine Ftouh | 1/10 | 2859 days | 3% |
| Megan | 1/10 | 2860 days | 3% |
| Steph Louise | 8/10 | 2860 days | 7% |
| Paulie | 10/10 | 2860 days | 8% |
| Marc | 1/10 | 2860 days | 3% |
| Claire Hill | 1/10 | 2860 days | 3% |
| Rebecca | 1/10 | 2860 days | 3% |
| Tom | 9/10 | 2860 days | 7% |
| Raquel | 1/10 | 2860 days | 3% |
| Armin | 1/10 | 2860 days | 3% |
| Mel | 6/10 | 2860 days | 6% |
| Matt Fall | 5/10 | 2860 days | 6% |
| Sophie Gingras | 7/10 | 2889 days | 7% |
| Brad McLeay | 1/10 | 2889 days | 3% |
| Pas | 1/10 | 2890 days | 3% |
| Bad day | 1/10 | 2890 days | 3% |
| Sarah | 1/10 | 2890 days | 3% |
| Mary Panko | 1/10 | 2890 days | 3% |
| Leon S | 2/10 | 2890 days | 3% |
| Mina | 3/10 | 2890 days | 4% |
| Nick | 2/10 | 2890 days | 3% |
| Jon | 1/10 | 2890 days | 3% |
| Sam | 1/10 | 2890 days | 3% |
| Jan Kruger | 1/10 | 2921 days | 3% |
| Claudia | 10/10 | 2921 days | 7% |
| Lauren | 1/10 | 2921 days | 3% |
| Cat | 7/10 | 2921 days | 7% |
| 5 guys in a van | 9/10 | 2921 days | 7% |
| Magnus | 1/10 | 2982 days | 3% |
| Clare | 1/10 | 2982 days | 3% |
| Louis | 7/10 | 3013 days | 6% |
| Laura | 1/10 | 3074 days | 3% |
| Liliana Rosa | 1/10 | 3104 days | 2% |
| Mark Lindeman | 4/10 | 3134 days | 4% |
| Andrew Miller | 7/10 | 3134 days | 6% |
| Turner | 1/10 | 3135 days | 2% |
| Claire | 2/10 | 3135 days | 3% |
| Laura M | 1/10 | 3135 days | 2% |
| Talia marie | 2/10 | 3135 days | 3% |
| Jean-Noel PONZEVERA | 8/10 | 3135 days | 6% |
| Tania Green | 1/10 | 3135 days | 2% |
| Shane O'Connor | 1/10 | 3193 days | 2% |
| alyssa perkins | 10/10 | 3193 days | 6% |
| Lukas Peter | 8/10 | 3193 days | 6% |
| Robert Meerbach | 2/10 | 3193 days | 3% |
| Shelley Haslett | 1/10 | 3193 days | 2% |
| Emma Schenck | 1/10 | 3193 days | 2% |
| Williams | 3/10 | 3194 days | 3% |
| Julien C | 1/10 | 3194 days | 2% |
| Julie Buck | 2/10 | 3224 days | 3% |
| Michael Holm | 9/10 | 3250 days | 5% |
| Lizzy van den Boomen | 10/10 | 3254 days | 6% |
| Blablabla | 1/10 | 3254 days | 2% |
| Tom Bennett | 8/10 | 3260 days | 5% |
| Jacob Thomas | 1/10 | 3285 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 3285 days | 2% |
| sara | 1/10 | 3285 days | 2% |
| Le grand Gaultier | 1/10 | 3285 days | 2% |
| Mathias Mouridsen | 10/10 | 3315 days | 5% |
| Kyle Peter | 9/10 | 3346 days | 5% |
| Troy Hill | 1/10 | 3468 days | 2% |
| Irene Ruiz | 1/10 | 3468 days | 2% |
| Alex Conejo | 1/10 | 3468 days | 2% |
| Cherie and Dan | 6/10 | 3475 days | 3% |
| Sabine Gauss | 3/10 | 3493 days | 2% |
| Dianne Farrell | 1/10 | 3499 days | 2% |
| Vivi | 6/10 | 3499 days | 4% |
| Kate and Dom | 3/10 | 3509 days | 2% |
| Pierre Kaklamanos | 2/10 | 3527 days | 2% |
| Emma Syler | 7/10 | 3527 days | 4% |
| Steve Osborne | 1/10 | 3527 days | 2% |
| Steven Pym | 7/10 | 3527 days | 4% |
| joan coutts | 8/10 | 3527 days | 4% |
| Henna | 7/10 | 3530 days | 3% |
| Taylor Doolittle | 2/10 | 3536 days | 1% |
| Katherine Foxston | 1/10 | 3558 days | 2% |
| Samira Meyer | 1/10 | 3558 days | 2% |
| Kim Reid | 3/10 | 3558 days | 2% |
| CCBC | 2/10 | 3558 days | 2% |
| Takeme | 10/10 | 3558 days | 4% |
| Lichun Lu | 1/10 | 3558 days | 2% |
| Marvin Clark | 4/10 | 3558 days | 3% |
| Charlotte Stone | 9/10 | 3558 days | 4% |
| Andrew Sargent | 4/10 | 3558 days | 3% |
| Loic Besson | 4/10 | 3572 days | 2% |
| Filipe Santos | 8/10 | 3579 days | 3% |
| Annina B | 8/10 | 3579 days | 3% |
| Joan Arnau Bataller | 1/10 | 3589 days | 1% |
| tom | 1/10 | 3589 days | 1% |
| Josh Lesley-Smith | 9/10 | 3596 days | 3% |
| Mona Uttendorf | 6/10 | 3597 days | 3% |
| Jakob Lovdahl | 5/10 | 3605 days | 2% |
| Connie Geiger | 4/10 | 3619 days | 2% |
| alex llano | 4/10 | 3619 days | 2% |
| Robert | 1/10 | 3619 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3621 days | 3% |
| Laura Leoekloek | 8/10 | 3622 days | 3% |
| Viki Kent | 9/10 | 3625 days | 3% |
| Ross D | 8/10 | 3625 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3627 days | 3% |
| Sophia Satter | 5/10 | 3632 days | 2% |
| Noel Jacobs | 4/10 | 3633 days | 2% |
| ailsa | 1/10 | 3650 days | 1% |
| Marc July | 1/10 | 3772 days | 1% |
| Timothy Delaney | 4/10 | 3794 days | 2% |
| MARTIN Vincent | 1/10 | 3834 days | 1% |
| Chadd Holland | 8/10 | 3836 days | 3% |
| Alison Seidl | 7/10 | 3845 days | 2% |
| Katie Griffiths | 8/10 | 3847 days | 2% |
| Chris Spratt | 8/10 | 3847 days | 2% |
| Jana B | 8/10 | 3851 days | 2% |
| Lisa Fenzl | 7/10 | 3853 days | 2% |
| Heidi et Mat | 7/10 | 3854 days | 2% |
| Jeanne Minor | 8/10 | 3855 days | 2% |
| Jared Marshall | 6/10 | 3858 days | 2% |
| Molly Bogeberg | 8/10 | 3859 days | 2% |
| Lucy Murray | 4/10 | 3864 days | 1% |
| Kevin Neill | 3/10 | 3864 days | 1% |
| Sheila Palmer | 3/10 | 3864 days | 1% |
| Lena Förtsch | 10/10 | 3864 days | 2% |
| jay gilligan | 1/10 | 3864 days | 1% |
| Leigh B. | 1/10 | 3864 days | 1% |
| Tarrad | 4/10 | 3873 days | 1% |
| Eileen Klinkmuller | 5/10 | 3875 days | 2% |
| Debra Adams | 9/10 | 3893 days | 2% |
| sam k | 1/10 | 3893 days | 1% |
| Timea Bagosi | 9/10 | 3893 days | 2% |
| Fabian Kukla | 9/10 | 3909 days | 2% |
| Iris Kerbler | 7/10 | 3909 days | 2% |
| Gregory | 9/10 | 3911 days | 2% |
| Anais Touri | 9/10 | 3913 days | 2% |
| Nina Kletner | 8/10 | 3915 days | 2% |
| Jonas Hoerning | 3/10 | 3916 days | 1% |
| Vanesha Patel | 6/10 | 3917 days | 2% |
| sebastian engstrom | 9/10 | 3924 days | 2% |
| eric amiel | 8/10 | 3924 days | 2% |
| claire | 7/10 | 3924 days | 2% |
| Nicolas Fernandez | 8/10 | 3924 days | 2% |
| Michal Trubac | 9/10 | 3924 days | 2% |
| Andrew Bird | 8/10 | 3924 days | 2% |
| taylah fogden | 4/10 | 3924 days | 1% |
| Tzimas S | 2/10 | 3924 days | 1% |
| Sylvain Blanchet | 9/10 | 3924 days | 2% |
| Maren Z | 5/10 | 3924 days | 2% |
| Hanna Ala | 6/10 | 3924 days | 2% |
| Peter Lothian | 1/10 | 3924 days | 1% |
| Caroline Hopkinson | 10/10 | 3924 days | 2% |
| Jane Desbarats | 8/10 | 3924 days | 2% |
| erik Hulleman | 9/10 | 3925 days | 2% |
| Eric Fan | 9/10 | 3925 days | 2% |
| caroline dutchie | 9/10 | 3925 days | 2% |
| Dee Vaughan | 8/10 | 3925 days | 2% |
| lallemand catherine | 8/10 | 3925 days | 2% |
| Cesar Juan | 7/10 | 3925 days | 2% |
| judith lauter | 7/10 | 3925 days | 2% |
| Cristina Yoder | 8/10 | 3925 days | 2% |
| Ulrike Filp | 7/10 | 3925 days | 2% |
| Stephanie Levins | 4/10 | 3925 days | 1% |
| Steven Hernandez | 1/10 | 3925 days | 1% |
| Hendrik Jelsma | 8/10 | 3925 days | 2% |
| Diego Pablos | 7/10 | 3944 days | 2% |
| Hannah Fidora | 7/10 | 3952 days | 2% |
| Kristel Pretorius | 7/10 | 3955 days | 2% |
| Piet Juerging | 9/10 | 3955 days | 2% |
| Laure Fontaine Garant | 8/10 | 3955 days | 2% |
| James Chandler | 8/10 | 3955 days | 2% |
| victor Antonelli | 8/10 | 3955 days | 2% |
| katrine thomsen | 8/10 | 3955 days | 2% |
| Thijs Nijsink | 8/10 | 3955 days | 2% |
| Shohei Nomura | 8/10 | 3955 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3955 days | 2% |
| Chris Coon | 10/10 | 3955 days | 2% |
| Jason Barton | 9/10 | 3955 days | 2% |
| Hilmar Lehnert | 8/10 | 3955 days | 2% |
| mick ay | 1/10 | 3956 days | 1% |
| Christopher | 2/10 | 3956 days | 1% |
| Elizabeth Nash | 6/10 | 3957 days | 2% |
| Paul McDermott | 7/10 | 3958 days | 2% |
| Amanda Kuen | 3/10 | 3985 days | 1% |
| Loz Capanna | 1/10 | 3986 days | 1% |
| Kris Castricum | 1/10 | 3986 days | 1% |
| James kneup | 1/10 | 4017 days | 1% |
| Chris Otjes | 8/10 | 4077 days | 1% |
| DreamOn | 8/10 | 4199 days | 1% |
| Rebecca Duncan | 1/10 | 4230 days | 0% |
| Marie Rose | 8/10 | 4230 days | 1% |
| Nina Müller | 1/10 | 4246 days | 0% |
| Carmen Vulink | 1/10 | 4258 days | 0% |
| L P | 7/10 | 4289 days | 0% |
| jgua001 | 1/10 | 4290 days | 0% |
| Kilian Vos | 8/10 | 4306 days | 0% |
| Antoine Lerin | 8/10 | 4313 days | 0% |
| Inge van Noorf | 6/10 | 4318 days | 0% |
| Tamsin Davis | 2/10 | 4320 days | 0% |
| MyName isPrivate | 1/10 | 4320 days | 0% |
| Old Pugh | 7/10 | 4320 days | 0% |
| Lukas, Anne and Malte | 7/10 | 4322 days | 0% |
| Sarah Healey | 1/10 | 4565 days | 1% |
| Cecilia Anderson | 6/10 | 4567 days | 2% |
| Claudia Hillebrand | 4/10 | 4569 days | 1% |
| Penny Lee | 6/10 | 4569 days | 2% |
| Catherine Schlachter | 8/10 | 4571 days | 2% |
| Helen Olsson | 8/10 | 4572 days | 2% |
| Audrey Le Bourthe | 4/10 | 4574 days | 1% |
| Josefin Lind | 7/10 | 4575 days | 2% |
| Herman Holmgist | 7/10 | 4575 days | 2% |
| malkav2024 | 1/10 | 4596 days | 1% |
| Daniel Robledo | 7/10 | 4597 days | 2% |
| Helen McKevitt | 9/10 | 4602 days | 2% |
| Andrew Magill | 8/10 | 4602 days | 2% |
| Ruth Watkin | 9/10 | 4620 days | 2% |
| Lisbeth Sorum | 9/10 | 4631 days | 2% |
| Cameron Tarbotton | 9/10 | 4631 days | 2% |
| Richard van den Bosch | 6/10 | 4640 days | 2% |
| Ina Daubenbuechel | 6/10 | 4640 days | 2% |
| Stripeyfish | 10/10 | 4655 days | 2% |
| François Munoz | 1/10 | 4655 days | 1% |
| Astrid Van Der Laan | 3/10 | 4655 days | 1% |
| Moulou Ludonvic | 6/10 | 4660 days | 2% |
| Elisabeth Boulier | 6/10 | 4660 days | 2% |
| Charles Stafford | 1/10 | 4686 days | 1% |
| Lucien GENTIL | 1/10 | 4747 days | 1% |
| Tania Hinton | 9/10 | 4747 days | 2% |
| traveller26 | 1/10 | 4747 days | 1% |
| Anton Thisted | 7/10 | 4928 days | 2% |
| Josefine Sjodin | 7/10 | 4928 days | 2% |
| Katie Fleck | 7/10 | 4928 days | 2% |
| Hans-Juergen Baumgart | 9/10 | 4930 days | 2% |
| Stefanie Menz | 5/10 | 4948 days | 2% |
| Peer Krumrey | 4/10 | 4948 days | 1% |
| Sarah Horn | 10/10 | 4949 days | 2% |
| Sebastian Russell-Smits | 10/10 | 4949 days | 2% |
| Ali S | 4/10 | 4961 days | 2% |
| Jazpaul | 8/10 | 4961 days | 2% |
| Malgorzata | 6/10 | 4965 days | 2% |
| Michal | 6/10 | 4965 days | 2% |
| Przemystaw Tymizyszyn | 6/10 | 4965 days | 2% |
| jmano | 9/10 | 4989 days | 2% |
| Sports_Cotton | 9/10 | 4989 days | 2% |
| Steve Jackson | 1/10 | 4989 days | 1% |
| Karl Schendel | 9/10 | 4989 days | 2% |
| S Curry | 10/10 | 4989 days | 2% |
| David Frankl | 9/10 | 4989 days | 2% |
| Thommy S | 10/10 | 4989 days | 2% |
| Tanja and Pascal | 6/10 | 4991 days | 2% |
| LisaTe | 1/10 | 5020 days | 1% |
| Jeroen de Vroome | 1/10 | 5020 days | 1% |
| Dennis Post | 10/10 | 5020 days | 2% |
| Graeme | 8/10 | 5020 days | 2% |
| Mark and Eefie | 6/10 | 5036 days | 2% |
| Kevin Blom | 9/10 | 5055 days | 2% |
| unlucky | 2/10 | 5081 days | 1% |
| Natalie C. | 10/10 | 5081 days | 2% |
| trevrobinson | 10/10 | 5112 days | 2% |
| jonoslade | 10/10 | 5112 days | 2% |
| Chris Gale | 9/10 | 5142 days | 2% |
| hugginalan | 2/10 | 5295 days | 1% |
| Xanadu | 7/10 | 5295 days | 2% |
| Steffien | 9/10 | 5295 days | 2% |
| Ali Hendry | 8/10 | 5307 days | 2% |
| M Theunissen | 7/10 | 5309 days | 2% |
| Heiner Reinecke | 6/10 | 5318 days | 2% |
| travelling_solo | 8/10 | 5326 days | 2% |
| Elaine | 3/10 | 5336 days | 1% |
| Dominik Langenegger | 9/10 | 5337 days | 2% |
| Inge Davbbert | 9/10 | 5338 days | 2% |
| Peter Putz | 1/10 | 5340 days | 1% |
| Simon Fry | 6/10 | 5340 days | 2% |
| Villa | 5/10 | 5340 days | 2% |
| Marilyn Mobley | 3/10 | 5341 days | 1% |
| Diana Allan | 7/10 | 5342 days | 2% |
| Liz Stokes | 6/10 | 5342 days | 2% |
| Saskia Brown | 7/10 | 5352 days | 2% |
| katiestone | 10/10 | 5355 days | 2% |
| Laura Smith | 5/10 | 5368 days | 2% |
| Graines | 2/10 | 5386 days | 1% |
| Posse | 1/10 | 5386 days | 1% |
| Bren | 8/10 | 5386 days | 2% |
| Peter | 9/10 | 5386 days | 2% |
| Robin & Sandra Dijke | 8/10 | 5426 days | 2% |
| jule | 10/10 | 5447 days | 2% |
| Patricia French | 4/10 | 5651 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5678 days | 2% |
| Phil Cowlard | 6/10 | 5684 days | 2% |
| Douglas & Alison Mark | 4/10 | 5688 days | 1% |
| Manuela Manns | 4/10 | 5705 days | 1% |
| Masanobu81 | 10/10 | 5720 days | 2% |
| Jem | 9/10 | 5720 days | 2% |
| Ashley Arnold | 7/10 | 6061 days | 2% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-6.25% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 68 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.20% |
| 198 | -3.22% |
| 199 | -3.23% |
| 200 | -3.25% |
| 201 | -3.27% |
| 202 | -3.28% |
| 203 | -3.30% |
| … | … |
Balancing Adjustment
26.15% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
68%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.