Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
333 Valid Reviews
The Lucky Rentals experience has a total of 357 reviews. There are 333 valid reviews that are included when calculating the ranking score and 24 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 333 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
5% |
| 2/10 | 18 |
|
5% |
| 1/10 | 96 |
|
29% |
51.29% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.29% and is based on 333 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 333 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
56.82%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sam | 1/10 | 41 days | 67% |
| Chloe | 2/10 | 467 days | 66% |
| Mike Orme | 1/10 | 528 days | 57% |
| Jessica White | 10/10 | 833 days | 100% |
| Tracey | 8/10 | 1016 days | 69% |
| Lucas | 10/10 | 1075 days | 61% |
| Dave | 1/10 | 2142 days | 3% |
| Tuomas Saarela | 7/10 | 2170 days | 7% |
| Joseph | 3/10 | 2170 days | 4% |
| Andreas | 1/10 | 2171 days | 3% |
| D.G | 1/10 | 2171 days | 3% |
| jean pierre demange | 1/10 | 2171 days | 3% |
| Cindy | 1/10 | 2171 days | 3% |
| Sarah Plack | 1/10 | 2202 days | 3% |
| Debbie O'B | 1/10 | 2232 days | 3% |
| Tim | 1/10 | 2233 days | 3% |
| milton job | 1/10 | 2233 days | 3% |
| keke | 1/10 | 2233 days | 3% |
| Major big bear | 9/10 | 2233 days | 7% |
| Your neighbour | 1/10 | 2233 days | 3% |
| William Watson | 8/10 | 2262 days | 7% |
| Emily Payne | 3/10 | 2262 days | 4% |
| Tobias | 1/10 | 2263 days | 3% |
| Jesica Dalesio | 1/10 | 2263 days | 3% |
| DS | 1/10 | 2416 days | 3% |
| Anthony Haw | 3/10 | 2477 days | 3% |
| Edward Karr | 8/10 | 2507 days | 6% |
| N. van Wijk | 1/10 | 2508 days | 2% |
| Mmmm | 1/10 | 2536 days | 2% |
| Suzanne Lara BABER | 1/10 | 2536 days | 2% |
| Brian | 1/10 | 2536 days | 2% |
| Michelle and Tony | 4/10 | 2536 days | 4% |
| S Houston | 10/10 | 2536 days | 6% |
| Darren Navan | 5/10 | 2566 days | 4% |
| Pippa | 8/10 | 2566 days | 6% |
| Mark | 1/10 | 2567 days | 2% |
| Bill Brennan | 1/10 | 2567 days | 2% |
| Jane Doe | 1/10 | 2567 days | 2% |
| Lucky driver | 2/10 | 2567 days | 3% |
| AS | 8/10 | 2567 days | 6% |
| FAYCAL DRAOU | 2/10 | 2567 days | 3% |
| Dave & Marilyn Milton | 9/10 | 2567 days | 6% |
| Geoffrey | 1/10 | 2567 days | 2% |
| Barbara | 1/10 | 2567 days | 2% |
| Yassine Ftouh | 1/10 | 2597 days | 2% |
| Megan | 1/10 | 2598 days | 2% |
| Steph Louise | 8/10 | 2598 days | 6% |
| Paulie | 10/10 | 2598 days | 6% |
| Marc | 1/10 | 2598 days | 2% |
| Claire Hill | 1/10 | 2598 days | 2% |
| Rebecca | 1/10 | 2598 days | 2% |
| Tom | 9/10 | 2598 days | 6% |
| Raquel | 1/10 | 2598 days | 2% |
| Armin | 1/10 | 2598 days | 2% |
| Mel | 6/10 | 2598 days | 5% |
| Matt Fall | 5/10 | 2598 days | 4% |
| Sophie Gingras | 7/10 | 2627 days | 5% |
| Brad McLeay | 1/10 | 2627 days | 2% |
| Pas | 1/10 | 2628 days | 2% |
| Bad day | 1/10 | 2628 days | 2% |
| Sarah | 1/10 | 2628 days | 2% |
| Mary Panko | 1/10 | 2628 days | 2% |
| Leon S | 2/10 | 2628 days | 3% |
| Mina | 3/10 | 2628 days | 3% |
| Nick | 2/10 | 2628 days | 3% |
| Jon | 1/10 | 2628 days | 2% |
| Sam | 1/10 | 2628 days | 2% |
| Jan Kruger | 1/10 | 2659 days | 2% |
| Claudia | 10/10 | 2659 days | 6% |
| Lauren | 1/10 | 2659 days | 2% |
| Cat | 7/10 | 2659 days | 5% |
| 5 guys in a van | 9/10 | 2659 days | 6% |
| Magnus | 1/10 | 2720 days | 2% |
| Clare | 1/10 | 2720 days | 2% |
| Louis | 7/10 | 2751 days | 5% |
| Laura | 1/10 | 2812 days | 2% |
| Liliana Rosa | 1/10 | 2842 days | 2% |
| Mark Lindeman | 4/10 | 2872 days | 3% |
| Andrew Miller | 7/10 | 2872 days | 5% |
| Turner | 1/10 | 2873 days | 2% |
| Claire | 2/10 | 2873 days | 2% |
| Laura M | 1/10 | 2873 days | 2% |
| Talia marie | 2/10 | 2873 days | 2% |
| Jean-Noel PONZEVERA | 8/10 | 2873 days | 5% |
| Tania Green | 1/10 | 2873 days | 2% |
| Shane O'Connor | 1/10 | 2931 days | 2% |
| alyssa perkins | 10/10 | 2931 days | 5% |
| Lukas Peter | 8/10 | 2931 days | 5% |
| Robert Meerbach | 2/10 | 2931 days | 2% |
| Shelley Haslett | 1/10 | 2931 days | 2% |
| Emma Schenck | 1/10 | 2931 days | 2% |
| Williams | 3/10 | 2932 days | 3% |
| Julien C | 1/10 | 2932 days | 2% |
| Julie Buck | 2/10 | 2962 days | 2% |
| Michael Holm | 9/10 | 2988 days | 4% |
| Lizzy van den Boomen | 10/10 | 2992 days | 4% |
| Blablabla | 1/10 | 2992 days | 2% |
| Tom Bennett | 8/10 | 2998 days | 4% |
| Jacob Thomas | 1/10 | 3023 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 3023 days | 2% |
| sara | 1/10 | 3023 days | 2% |
| Le grand Gaultier | 1/10 | 3023 days | 2% |
| Mathias Mouridsen | 10/10 | 3053 days | 4% |
| Kyle Peter | 9/10 | 3084 days | 4% |
| Troy Hill | 1/10 | 3206 days | 2% |
| Irene Ruiz | 1/10 | 3206 days | 2% |
| Alex Conejo | 1/10 | 3206 days | 2% |
| Cherie and Dan | 6/10 | 3213 days | 3% |
| Sabine Gauss | 3/10 | 3231 days | 2% |
| Dianne Farrell | 1/10 | 3237 days | 1% |
| Vivi | 6/10 | 3237 days | 3% |
| Kate and Dom | 3/10 | 3247 days | 2% |
| Pierre Kaklamanos | 2/10 | 3265 days | 2% |
| Emma Syler | 7/10 | 3265 days | 3% |
| Steve Osborne | 1/10 | 3265 days | 1% |
| Steven Pym | 7/10 | 3265 days | 3% |
| joan coutts | 8/10 | 3265 days | 4% |
| Henna | 7/10 | 3268 days | 3% |
| Taylor Doolittle | 2/10 | 3274 days | 1% |
| Katherine Foxston | 1/10 | 3296 days | 1% |
| Samira Meyer | 1/10 | 3296 days | 1% |
| Kim Reid | 3/10 | 3296 days | 2% |
| CCBC | 2/10 | 3296 days | 2% |
| Takeme | 10/10 | 3296 days | 4% |
| Lichun Lu | 1/10 | 3296 days | 1% |
| Marvin Clark | 4/10 | 3296 days | 2% |
| Charlotte Stone | 9/10 | 3296 days | 3% |
| Andrew Sargent | 4/10 | 3296 days | 2% |
| Loic Besson | 4/10 | 3310 days | 2% |
| Filipe Santos | 8/10 | 3317 days | 3% |
| Annina B | 8/10 | 3317 days | 3% |
| Joan Arnau Bataller | 1/10 | 3327 days | 1% |
| tom | 1/10 | 3327 days | 1% |
| Josh Lesley-Smith | 9/10 | 3334 days | 3% |
| Mona Uttendorf | 6/10 | 3335 days | 3% |
| Jakob Lovdahl | 5/10 | 3343 days | 2% |
| Connie Geiger | 4/10 | 3357 days | 2% |
| alex llano | 4/10 | 3357 days | 2% |
| Robert | 1/10 | 3357 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3359 days | 3% |
| Laura Leoekloek | 8/10 | 3360 days | 3% |
| Viki Kent | 9/10 | 3363 days | 3% |
| Ross D | 8/10 | 3363 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3365 days | 3% |
| Sophia Satter | 5/10 | 3370 days | 2% |
| Noel Jacobs | 4/10 | 3371 days | 2% |
| ailsa | 1/10 | 3388 days | 1% |
| Marc July | 1/10 | 3510 days | 1% |
| Timothy Delaney | 4/10 | 3532 days | 2% |
| MARTIN Vincent | 1/10 | 3572 days | 1% |
| Chadd Holland | 8/10 | 3574 days | 3% |
| Alison Seidl | 7/10 | 3583 days | 2% |
| Katie Griffiths | 8/10 | 3585 days | 2% |
| Chris Spratt | 8/10 | 3585 days | 2% |
| Jana B | 8/10 | 3589 days | 2% |
| Lisa Fenzl | 7/10 | 3591 days | 2% |
| Heidi et Mat | 7/10 | 3592 days | 2% |
| Jeanne Minor | 8/10 | 3593 days | 2% |
| Jared Marshall | 6/10 | 3596 days | 2% |
| Molly Bogeberg | 8/10 | 3597 days | 2% |
| Lucy Murray | 4/10 | 3602 days | 1% |
| Kevin Neill | 3/10 | 3602 days | 1% |
| Sheila Palmer | 3/10 | 3602 days | 1% |
| Lena Förtsch | 10/10 | 3602 days | 3% |
| jay gilligan | 1/10 | 3602 days | 1% |
| Leigh B. | 1/10 | 3602 days | 1% |
| Tarrad | 4/10 | 3611 days | 1% |
| Eileen Klinkmuller | 5/10 | 3613 days | 2% |
| Debra Adams | 9/10 | 3631 days | 2% |
| sam k | 1/10 | 3631 days | 1% |
| Timea Bagosi | 9/10 | 3631 days | 2% |
| Fabian Kukla | 9/10 | 3647 days | 2% |
| Iris Kerbler | 7/10 | 3647 days | 2% |
| Gregory | 9/10 | 3649 days | 2% |
| Anais Touri | 9/10 | 3651 days | 2% |
| Nina Kletner | 8/10 | 3653 days | 2% |
| Jonas Hoerning | 3/10 | 3654 days | 1% |
| Vanesha Patel | 6/10 | 3655 days | 2% |
| sebastian engstrom | 9/10 | 3662 days | 2% |
| eric amiel | 8/10 | 3662 days | 2% |
| claire | 7/10 | 3662 days | 2% |
| Nicolas Fernandez | 8/10 | 3662 days | 2% |
| Michal Trubac | 9/10 | 3662 days | 2% |
| Andrew Bird | 8/10 | 3662 days | 2% |
| taylah fogden | 4/10 | 3662 days | 2% |
| Tzimas S | 2/10 | 3662 days | 1% |
| Sylvain Blanchet | 9/10 | 3662 days | 2% |
| Maren Z | 5/10 | 3662 days | 2% |
| Hanna Ala | 6/10 | 3662 days | 2% |
| Peter Lothian | 1/10 | 3662 days | 1% |
| Caroline Hopkinson | 10/10 | 3662 days | 2% |
| Jane Desbarats | 8/10 | 3662 days | 2% |
| erik Hulleman | 9/10 | 3663 days | 2% |
| Eric Fan | 9/10 | 3663 days | 2% |
| caroline dutchie | 9/10 | 3663 days | 2% |
| Dee Vaughan | 8/10 | 3663 days | 2% |
| lallemand catherine | 8/10 | 3663 days | 2% |
| Cesar Juan | 7/10 | 3663 days | 2% |
| judith lauter | 7/10 | 3663 days | 2% |
| Cristina Yoder | 8/10 | 3663 days | 2% |
| Ulrike Filp | 7/10 | 3663 days | 2% |
| Stephanie Levins | 4/10 | 3663 days | 2% |
| Steven Hernandez | 1/10 | 3663 days | 1% |
| Hendrik Jelsma | 8/10 | 3663 days | 2% |
| Diego Pablos | 7/10 | 3682 days | 2% |
| Hannah Fidora | 7/10 | 3690 days | 2% |
| Kristel Pretorius | 7/10 | 3693 days | 2% |
| Piet Juerging | 9/10 | 3693 days | 2% |
| Laure Fontaine Garant | 8/10 | 3693 days | 2% |
| James Chandler | 8/10 | 3693 days | 2% |
| victor Antonelli | 8/10 | 3693 days | 2% |
| katrine thomsen | 8/10 | 3693 days | 2% |
| Thijs Nijsink | 8/10 | 3693 days | 2% |
| Shohei Nomura | 8/10 | 3693 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3693 days | 2% |
| Chris Coon | 10/10 | 3693 days | 2% |
| Jason Barton | 9/10 | 3693 days | 2% |
| Hilmar Lehnert | 8/10 | 3693 days | 2% |
| mick ay | 1/10 | 3694 days | 1% |
| Christopher | 2/10 | 3694 days | 1% |
| Elizabeth Nash | 6/10 | 3695 days | 2% |
| Paul McDermott | 7/10 | 3696 days | 2% |
| Amanda Kuen | 3/10 | 3723 days | 1% |
| Loz Capanna | 1/10 | 3724 days | 1% |
| Kris Castricum | 1/10 | 3724 days | 1% |
| James kneup | 1/10 | 3755 days | 1% |
| Chris Otjes | 8/10 | 3815 days | 2% |
| DreamOn | 8/10 | 3937 days | 1% |
| Rebecca Duncan | 1/10 | 3968 days | 1% |
| Marie Rose | 8/10 | 3968 days | 1% |
| Nina Müller | 1/10 | 3984 days | 0% |
| Carmen Vulink | 1/10 | 3996 days | 0% |
| L P | 7/10 | 4027 days | 1% |
| jgua001 | 1/10 | 4028 days | 0% |
| Kilian Vos | 8/10 | 4044 days | 1% |
| Antoine Lerin | 8/10 | 4051 days | 1% |
| Inge van Noorf | 6/10 | 4056 days | 1% |
| Tamsin Davis | 2/10 | 4058 days | 0% |
| MyName isPrivate | 1/10 | 4058 days | 0% |
| Old Pugh | 7/10 | 4058 days | 1% |
| Lukas, Anne and Malte | 7/10 | 4060 days | 1% |
| Sarah Healey | 1/10 | 4303 days | 0% |
| Cecilia Anderson | 6/10 | 4305 days | 0% |
| Claudia Hillebrand | 4/10 | 4307 days | 0% |
| Penny Lee | 6/10 | 4307 days | 0% |
| Catherine Schlachter | 8/10 | 4309 days | 0% |
| Helen Olsson | 8/10 | 4310 days | 0% |
| Audrey Le Bourthe | 4/10 | 4312 days | 0% |
| Josefin Lind | 7/10 | 4313 days | 0% |
| Herman Holmgist | 7/10 | 4313 days | 0% |
| malkav2024 | 1/10 | 4334 days | 0% |
| Daniel Robledo | 7/10 | 4335 days | 0% |
| Helen McKevitt | 9/10 | 4340 days | 0% |
| Andrew Magill | 8/10 | 4340 days | 0% |
| Ruth Watkin | 9/10 | 4358 days | 0% |
| Lisbeth Sorum | 9/10 | 4369 days | 0% |
| Cameron Tarbotton | 9/10 | 4369 days | 0% |
| Richard van den Bosch | 6/10 | 4378 days | 0% |
| Ina Daubenbuechel | 6/10 | 4378 days | 0% |
| Stripeyfish | 10/10 | 4393 days | 2% |
| François Munoz | 1/10 | 4393 days | 1% |
| Astrid Van Der Laan | 3/10 | 4393 days | 1% |
| Moulou Ludonvic | 6/10 | 4398 days | 1% |
| Elisabeth Boulier | 6/10 | 4398 days | 1% |
| Charles Stafford | 1/10 | 4424 days | 1% |
| Lucien GENTIL | 1/10 | 4485 days | 1% |
| Tania Hinton | 9/10 | 4485 days | 2% |
| traveller26 | 1/10 | 4485 days | 1% |
| Anton Thisted | 7/10 | 4666 days | 1% |
| Josefine Sjodin | 7/10 | 4666 days | 1% |
| Katie Fleck | 7/10 | 4666 days | 1% |
| Hans-Juergen Baumgart | 9/10 | 4668 days | 2% |
| Stefanie Menz | 5/10 | 4686 days | 1% |
| Peer Krumrey | 4/10 | 4686 days | 1% |
| Sarah Horn | 10/10 | 4687 days | 1% |
| Sebastian Russell-Smits | 10/10 | 4687 days | 1% |
| Ali S | 4/10 | 4699 days | 1% |
| Jazpaul | 8/10 | 4699 days | 2% |
| Malgorzata | 6/10 | 4703 days | 1% |
| Michal | 6/10 | 4703 days | 1% |
| Przemystaw Tymizyszyn | 6/10 | 4703 days | 1% |
| jmano | 9/10 | 4727 days | 2% |
| Sports_Cotton | 9/10 | 4727 days | 2% |
| Steve Jackson | 1/10 | 4727 days | 1% |
| Karl Schendel | 9/10 | 4727 days | 2% |
| S Curry | 10/10 | 4727 days | 2% |
| David Frankl | 9/10 | 4727 days | 2% |
| Thommy S | 10/10 | 4727 days | 2% |
| Tanja and Pascal | 6/10 | 4729 days | 1% |
| LisaTe | 1/10 | 4758 days | 1% |
| Jeroen de Vroome | 1/10 | 4758 days | 1% |
| Dennis Post | 10/10 | 4758 days | 2% |
| Graeme | 8/10 | 4758 days | 2% |
| Mark and Eefie | 6/10 | 4774 days | 1% |
| Kevin Blom | 9/10 | 4793 days | 1% |
| unlucky | 2/10 | 4819 days | 1% |
| Natalie C. | 10/10 | 4819 days | 2% |
| trevrobinson | 10/10 | 4850 days | 2% |
| jonoslade | 10/10 | 4850 days | 2% |
| Chris Gale | 9/10 | 4880 days | 2% |
| hugginalan | 2/10 | 5033 days | 1% |
| Xanadu | 7/10 | 5033 days | 2% |
| Steffien | 9/10 | 5033 days | 2% |
| Ali Hendry | 8/10 | 5045 days | 1% |
| M Theunissen | 7/10 | 5047 days | 1% |
| Heiner Reinecke | 6/10 | 5056 days | 1% |
| travelling_solo | 8/10 | 5064 days | 2% |
| Elaine | 3/10 | 5074 days | 1% |
| Dominik Langenegger | 9/10 | 5075 days | 1% |
| Inge Davbbert | 9/10 | 5076 days | 1% |
| Peter Putz | 1/10 | 5078 days | 1% |
| Simon Fry | 6/10 | 5078 days | 1% |
| Villa | 5/10 | 5078 days | 1% |
| Marilyn Mobley | 3/10 | 5079 days | 1% |
| Diana Allan | 7/10 | 5080 days | 1% |
| Liz Stokes | 6/10 | 5080 days | 1% |
| Saskia Brown | 7/10 | 5090 days | 1% |
| katiestone | 10/10 | 5093 days | 2% |
| Laura Smith | 5/10 | 5106 days | 1% |
| Graines | 2/10 | 5124 days | 1% |
| Posse | 1/10 | 5124 days | 1% |
| Bren | 8/10 | 5124 days | 2% |
| Peter | 9/10 | 5124 days | 2% |
| Robin & Sandra Dijke | 8/10 | 5164 days | 1% |
| jule | 10/10 | 5185 days | 2% |
| Patricia French | 4/10 | 5389 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5416 days | 1% |
| Phil Cowlard | 6/10 | 5422 days | 1% |
| Douglas & Alison Mark | 4/10 | 5426 days | 1% |
| Manuela Manns | 4/10 | 5443 days | 1% |
| Masanobu81 | 10/10 | 5458 days | 2% |
| Jem | 9/10 | 5458 days | 2% |
| Ashley Arnold | 7/10 | 5799 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.85% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 44 days. The Lucky Rentals experience has 1 recent ranking. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 11 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 8 | -0.16% |
| 9 | -0.18% |
| 10 | -0.20% |
| 11 | -0.22% |
| 12 | -0.24% |
| 13 | -0.26% |
| 14 | -0.28% |
| … | … |
Balancing Adjustment
18.83% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
70%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.