Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
334 Valid Reviews
The Lucky Rentals experience has a total of 357 reviews. There are 334 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 334 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
4% |
| 2/10 | 18 |
|
5% |
| 1/10 | 97 |
|
29% |
51.17% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.17% and is based on 334 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 334 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
51.81%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Patrick | 1/10 | 191 days | 93% |
| Sam | 1/10 | 222 days | 93% |
| Chloe | 2/10 | 648 days | 81% |
| Mike Orme | 1/10 | 709 days | 68% |
| Jessica White | 10/10 | 1014 days | 100% |
| Tracey | 8/10 | 1197 days | 63% |
| Lucas | 10/10 | 1256 days | 55% |
| Dave | 1/10 | 2323 days | 4% |
| Tuomas Saarela | 7/10 | 2351 days | 8% |
| Joseph | 3/10 | 2351 days | 5% |
| Andreas | 1/10 | 2352 days | 4% |
| D.G | 1/10 | 2352 days | 4% |
| jean pierre demange | 1/10 | 2352 days | 4% |
| Cindy | 1/10 | 2352 days | 4% |
| Sarah Plack | 1/10 | 2383 days | 3% |
| Debbie O'B | 1/10 | 2413 days | 3% |
| Tim | 1/10 | 2414 days | 3% |
| milton job | 1/10 | 2414 days | 3% |
| keke | 1/10 | 2414 days | 3% |
| Major big bear | 9/10 | 2414 days | 9% |
| Your neighbour | 1/10 | 2414 days | 3% |
| William Watson | 8/10 | 2443 days | 8% |
| Emily Payne | 3/10 | 2443 days | 5% |
| Tobias | 1/10 | 2444 days | 3% |
| Jesica Dalesio | 1/10 | 2444 days | 3% |
| DS | 1/10 | 2597 days | 3% |
| Anthony Haw | 3/10 | 2658 days | 4% |
| Edward Karr | 8/10 | 2688 days | 7% |
| N. van Wijk | 1/10 | 2689 days | 3% |
| Mmmm | 1/10 | 2717 days | 3% |
| Suzanne Lara BABER | 1/10 | 2717 days | 3% |
| Brian | 1/10 | 2717 days | 3% |
| Michelle and Tony | 4/10 | 2717 days | 5% |
| S Houston | 10/10 | 2717 days | 7% |
| Darren Navan | 5/10 | 2747 days | 5% |
| Pippa | 8/10 | 2747 days | 7% |
| Mark | 1/10 | 2748 days | 3% |
| Bill Brennan | 1/10 | 2748 days | 3% |
| Jane Doe | 1/10 | 2748 days | 3% |
| Lucky driver | 2/10 | 2748 days | 3% |
| AS | 8/10 | 2748 days | 7% |
| FAYCAL DRAOU | 2/10 | 2748 days | 3% |
| Dave & Marilyn Milton | 9/10 | 2748 days | 7% |
| Geoffrey | 1/10 | 2748 days | 3% |
| Barbara | 1/10 | 2748 days | 3% |
| Yassine Ftouh | 1/10 | 2778 days | 3% |
| Megan | 1/10 | 2779 days | 3% |
| Steph Louise | 8/10 | 2779 days | 7% |
| Paulie | 10/10 | 2779 days | 7% |
| Marc | 1/10 | 2779 days | 3% |
| Claire Hill | 1/10 | 2779 days | 3% |
| Rebecca | 1/10 | 2779 days | 3% |
| Tom | 9/10 | 2779 days | 7% |
| Raquel | 1/10 | 2779 days | 3% |
| Armin | 1/10 | 2779 days | 3% |
| Mel | 6/10 | 2779 days | 6% |
| Matt Fall | 5/10 | 2779 days | 5% |
| Sophie Gingras | 7/10 | 2808 days | 6% |
| Brad McLeay | 1/10 | 2808 days | 3% |
| Pas | 1/10 | 2809 days | 3% |
| Bad day | 1/10 | 2809 days | 3% |
| Sarah | 1/10 | 2809 days | 3% |
| Mary Panko | 1/10 | 2809 days | 3% |
| Leon S | 2/10 | 2809 days | 3% |
| Mina | 3/10 | 2809 days | 4% |
| Nick | 2/10 | 2809 days | 3% |
| Jon | 1/10 | 2809 days | 3% |
| Sam | 1/10 | 2809 days | 3% |
| Jan Kruger | 1/10 | 2840 days | 3% |
| Claudia | 10/10 | 2840 days | 7% |
| Lauren | 1/10 | 2840 days | 3% |
| Cat | 7/10 | 2840 days | 6% |
| 5 guys in a van | 9/10 | 2840 days | 7% |
| Magnus | 1/10 | 2901 days | 3% |
| Clare | 1/10 | 2901 days | 3% |
| Louis | 7/10 | 2932 days | 6% |
| Laura | 1/10 | 2993 days | 2% |
| Liliana Rosa | 1/10 | 3023 days | 2% |
| Mark Lindeman | 4/10 | 3053 days | 4% |
| Andrew Miller | 7/10 | 3053 days | 5% |
| Turner | 1/10 | 3054 days | 2% |
| Claire | 2/10 | 3054 days | 3% |
| Laura M | 1/10 | 3054 days | 2% |
| Talia marie | 2/10 | 3054 days | 3% |
| Jean-Noel PONZEVERA | 8/10 | 3054 days | 6% |
| Tania Green | 1/10 | 3054 days | 2% |
| Shane O'Connor | 1/10 | 3112 days | 2% |
| alyssa perkins | 10/10 | 3112 days | 6% |
| Lukas Peter | 8/10 | 3112 days | 5% |
| Robert Meerbach | 2/10 | 3112 days | 2% |
| Shelley Haslett | 1/10 | 3112 days | 2% |
| Emma Schenck | 1/10 | 3112 days | 2% |
| Williams | 3/10 | 3113 days | 3% |
| Julien C | 1/10 | 3113 days | 2% |
| Julie Buck | 2/10 | 3143 days | 2% |
| Michael Holm | 9/10 | 3169 days | 5% |
| Lizzy van den Boomen | 10/10 | 3173 days | 5% |
| Blablabla | 1/10 | 3173 days | 2% |
| Tom Bennett | 8/10 | 3179 days | 5% |
| Jacob Thomas | 1/10 | 3204 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 3204 days | 2% |
| sara | 1/10 | 3204 days | 2% |
| Le grand Gaultier | 1/10 | 3204 days | 2% |
| Mathias Mouridsen | 10/10 | 3234 days | 5% |
| Kyle Peter | 9/10 | 3265 days | 5% |
| Troy Hill | 1/10 | 3387 days | 2% |
| Irene Ruiz | 1/10 | 3387 days | 2% |
| Alex Conejo | 1/10 | 3387 days | 2% |
| Cherie and Dan | 6/10 | 3394 days | 3% |
| Sabine Gauss | 3/10 | 3412 days | 2% |
| Dianne Farrell | 1/10 | 3418 days | 2% |
| Vivi | 6/10 | 3418 days | 4% |
| Kate and Dom | 3/10 | 3428 days | 2% |
| Pierre Kaklamanos | 2/10 | 3446 days | 2% |
| Emma Syler | 7/10 | 3446 days | 4% |
| Steve Osborne | 1/10 | 3446 days | 1% |
| Steven Pym | 7/10 | 3446 days | 4% |
| joan coutts | 8/10 | 3446 days | 4% |
| Henna | 7/10 | 3449 days | 3% |
| Taylor Doolittle | 2/10 | 3455 days | 1% |
| Katherine Foxston | 1/10 | 3477 days | 1% |
| Samira Meyer | 1/10 | 3477 days | 1% |
| Kim Reid | 3/10 | 3477 days | 2% |
| CCBC | 2/10 | 3477 days | 2% |
| Takeme | 10/10 | 3477 days | 4% |
| Lichun Lu | 1/10 | 3477 days | 1% |
| Marvin Clark | 4/10 | 3477 days | 2% |
| Charlotte Stone | 9/10 | 3477 days | 4% |
| Andrew Sargent | 4/10 | 3477 days | 2% |
| Loic Besson | 4/10 | 3491 days | 2% |
| Filipe Santos | 8/10 | 3498 days | 3% |
| Annina B | 8/10 | 3498 days | 3% |
| Joan Arnau Bataller | 1/10 | 3508 days | 1% |
| tom | 1/10 | 3508 days | 1% |
| Josh Lesley-Smith | 9/10 | 3515 days | 3% |
| Mona Uttendorf | 6/10 | 3516 days | 3% |
| Jakob Lovdahl | 5/10 | 3524 days | 2% |
| Connie Geiger | 4/10 | 3538 days | 2% |
| alex llano | 4/10 | 3538 days | 2% |
| Robert | 1/10 | 3538 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3540 days | 3% |
| Laura Leoekloek | 8/10 | 3541 days | 3% |
| Viki Kent | 9/10 | 3544 days | 3% |
| Ross D | 8/10 | 3544 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3546 days | 3% |
| Sophia Satter | 5/10 | 3551 days | 2% |
| Noel Jacobs | 4/10 | 3552 days | 2% |
| ailsa | 1/10 | 3569 days | 1% |
| Marc July | 1/10 | 3691 days | 1% |
| Timothy Delaney | 4/10 | 3713 days | 1% |
| MARTIN Vincent | 1/10 | 3753 days | 1% |
| Chadd Holland | 8/10 | 3755 days | 3% |
| Alison Seidl | 7/10 | 3764 days | 2% |
| Katie Griffiths | 8/10 | 3766 days | 2% |
| Chris Spratt | 8/10 | 3766 days | 2% |
| Jana B | 8/10 | 3770 days | 2% |
| Lisa Fenzl | 7/10 | 3772 days | 2% |
| Heidi et Mat | 7/10 | 3773 days | 2% |
| Jeanne Minor | 8/10 | 3774 days | 2% |
| Jared Marshall | 6/10 | 3777 days | 2% |
| Molly Bogeberg | 8/10 | 3778 days | 2% |
| Lucy Murray | 4/10 | 3783 days | 1% |
| Kevin Neill | 3/10 | 3783 days | 1% |
| Sheila Palmer | 3/10 | 3783 days | 1% |
| Lena Förtsch | 10/10 | 3783 days | 2% |
| jay gilligan | 1/10 | 3783 days | 1% |
| Leigh B. | 1/10 | 3783 days | 1% |
| Tarrad | 4/10 | 3792 days | 1% |
| Eileen Klinkmuller | 5/10 | 3794 days | 2% |
| Debra Adams | 9/10 | 3812 days | 2% |
| sam k | 1/10 | 3812 days | 1% |
| Timea Bagosi | 9/10 | 3812 days | 2% |
| Fabian Kukla | 9/10 | 3828 days | 2% |
| Iris Kerbler | 7/10 | 3828 days | 2% |
| Gregory | 9/10 | 3830 days | 2% |
| Anais Touri | 9/10 | 3832 days | 2% |
| Nina Kletner | 8/10 | 3834 days | 2% |
| Jonas Hoerning | 3/10 | 3835 days | 1% |
| Vanesha Patel | 6/10 | 3836 days | 2% |
| sebastian engstrom | 9/10 | 3843 days | 2% |
| eric amiel | 8/10 | 3843 days | 2% |
| claire | 7/10 | 3843 days | 2% |
| Nicolas Fernandez | 8/10 | 3843 days | 2% |
| Michal Trubac | 9/10 | 3843 days | 2% |
| Andrew Bird | 8/10 | 3843 days | 2% |
| taylah fogden | 4/10 | 3843 days | 1% |
| Tzimas S | 2/10 | 3843 days | 1% |
| Sylvain Blanchet | 9/10 | 3843 days | 2% |
| Maren Z | 5/10 | 3843 days | 2% |
| Hanna Ala | 6/10 | 3843 days | 2% |
| Peter Lothian | 1/10 | 3843 days | 1% |
| Caroline Hopkinson | 10/10 | 3843 days | 2% |
| Jane Desbarats | 8/10 | 3843 days | 2% |
| erik Hulleman | 9/10 | 3844 days | 2% |
| Eric Fan | 9/10 | 3844 days | 2% |
| caroline dutchie | 9/10 | 3844 days | 2% |
| Dee Vaughan | 8/10 | 3844 days | 2% |
| lallemand catherine | 8/10 | 3844 days | 2% |
| Cesar Juan | 7/10 | 3844 days | 2% |
| judith lauter | 7/10 | 3844 days | 2% |
| Cristina Yoder | 8/10 | 3844 days | 2% |
| Ulrike Filp | 7/10 | 3844 days | 2% |
| Stephanie Levins | 4/10 | 3844 days | 1% |
| Steven Hernandez | 1/10 | 3844 days | 1% |
| Hendrik Jelsma | 8/10 | 3844 days | 2% |
| Diego Pablos | 7/10 | 3863 days | 2% |
| Hannah Fidora | 7/10 | 3871 days | 2% |
| Kristel Pretorius | 7/10 | 3874 days | 2% |
| Piet Juerging | 9/10 | 3874 days | 2% |
| Laure Fontaine Garant | 8/10 | 3874 days | 2% |
| James Chandler | 8/10 | 3874 days | 2% |
| victor Antonelli | 8/10 | 3874 days | 2% |
| katrine thomsen | 8/10 | 3874 days | 2% |
| Thijs Nijsink | 8/10 | 3874 days | 2% |
| Shohei Nomura | 8/10 | 3874 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3874 days | 2% |
| Chris Coon | 10/10 | 3874 days | 2% |
| Jason Barton | 9/10 | 3874 days | 2% |
| Hilmar Lehnert | 8/10 | 3874 days | 2% |
| mick ay | 1/10 | 3875 days | 1% |
| Christopher | 2/10 | 3875 days | 1% |
| Elizabeth Nash | 6/10 | 3876 days | 2% |
| Paul McDermott | 7/10 | 3877 days | 2% |
| Amanda Kuen | 3/10 | 3904 days | 1% |
| Loz Capanna | 1/10 | 3905 days | 1% |
| Kris Castricum | 1/10 | 3905 days | 1% |
| James kneup | 1/10 | 3936 days | 1% |
| Chris Otjes | 8/10 | 3996 days | 1% |
| DreamOn | 8/10 | 4118 days | 1% |
| Rebecca Duncan | 1/10 | 4149 days | 0% |
| Marie Rose | 8/10 | 4149 days | 1% |
| Nina Müller | 1/10 | 4165 days | 0% |
| Carmen Vulink | 1/10 | 4177 days | 0% |
| L P | 7/10 | 4208 days | 0% |
| jgua001 | 1/10 | 4209 days | 0% |
| Kilian Vos | 8/10 | 4225 days | 0% |
| Antoine Lerin | 8/10 | 4232 days | 0% |
| Inge van Noorf | 6/10 | 4237 days | 0% |
| Tamsin Davis | 2/10 | 4239 days | 0% |
| MyName isPrivate | 1/10 | 4239 days | 0% |
| Old Pugh | 7/10 | 4239 days | 0% |
| Lukas, Anne and Malte | 7/10 | 4241 days | 0% |
| Sarah Healey | 1/10 | 4484 days | 1% |
| Cecilia Anderson | 6/10 | 4486 days | 2% |
| Claudia Hillebrand | 4/10 | 4488 days | 1% |
| Penny Lee | 6/10 | 4488 days | 2% |
| Catherine Schlachter | 8/10 | 4490 days | 2% |
| Helen Olsson | 8/10 | 4491 days | 2% |
| Audrey Le Bourthe | 4/10 | 4493 days | 1% |
| Josefin Lind | 7/10 | 4494 days | 2% |
| Herman Holmgist | 7/10 | 4494 days | 2% |
| malkav2024 | 1/10 | 4515 days | 1% |
| Daniel Robledo | 7/10 | 4516 days | 2% |
| Helen McKevitt | 9/10 | 4521 days | 2% |
| Andrew Magill | 8/10 | 4521 days | 2% |
| Ruth Watkin | 9/10 | 4539 days | 2% |
| Lisbeth Sorum | 9/10 | 4550 days | 2% |
| Cameron Tarbotton | 9/10 | 4550 days | 2% |
| Richard van den Bosch | 6/10 | 4559 days | 2% |
| Ina Daubenbuechel | 6/10 | 4559 days | 2% |
| Stripeyfish | 10/10 | 4574 days | 2% |
| François Munoz | 1/10 | 4574 days | 1% |
| Astrid Van Der Laan | 3/10 | 4574 days | 1% |
| Moulou Ludonvic | 6/10 | 4579 days | 2% |
| Elisabeth Boulier | 6/10 | 4579 days | 2% |
| Charles Stafford | 1/10 | 4605 days | 1% |
| Lucien GENTIL | 1/10 | 4666 days | 1% |
| Tania Hinton | 9/10 | 4666 days | 2% |
| traveller26 | 1/10 | 4666 days | 1% |
| Anton Thisted | 7/10 | 4847 days | 2% |
| Josefine Sjodin | 7/10 | 4847 days | 2% |
| Katie Fleck | 7/10 | 4847 days | 2% |
| Hans-Juergen Baumgart | 9/10 | 4849 days | 2% |
| Stefanie Menz | 5/10 | 4867 days | 1% |
| Peer Krumrey | 4/10 | 4867 days | 1% |
| Sarah Horn | 10/10 | 4868 days | 2% |
| Sebastian Russell-Smits | 10/10 | 4868 days | 2% |
| Ali S | 4/10 | 4880 days | 1% |
| Jazpaul | 8/10 | 4880 days | 2% |
| Malgorzata | 6/10 | 4884 days | 2% |
| Michal | 6/10 | 4884 days | 2% |
| Przemystaw Tymizyszyn | 6/10 | 4884 days | 2% |
| jmano | 9/10 | 4908 days | 2% |
| Sports_Cotton | 9/10 | 4908 days | 2% |
| Steve Jackson | 1/10 | 4908 days | 1% |
| Karl Schendel | 9/10 | 4908 days | 2% |
| S Curry | 10/10 | 4908 days | 2% |
| David Frankl | 9/10 | 4908 days | 2% |
| Thommy S | 10/10 | 4908 days | 2% |
| Tanja and Pascal | 6/10 | 4910 days | 2% |
| LisaTe | 1/10 | 4939 days | 1% |
| Jeroen de Vroome | 1/10 | 4939 days | 1% |
| Dennis Post | 10/10 | 4939 days | 2% |
| Graeme | 8/10 | 4939 days | 2% |
| Mark and Eefie | 6/10 | 4955 days | 2% |
| Kevin Blom | 9/10 | 4974 days | 2% |
| unlucky | 2/10 | 5000 days | 1% |
| Natalie C. | 10/10 | 5000 days | 2% |
| trevrobinson | 10/10 | 5031 days | 2% |
| jonoslade | 10/10 | 5031 days | 2% |
| Chris Gale | 9/10 | 5061 days | 2% |
| hugginalan | 2/10 | 5214 days | 1% |
| Xanadu | 7/10 | 5214 days | 2% |
| Steffien | 9/10 | 5214 days | 2% |
| Ali Hendry | 8/10 | 5226 days | 2% |
| M Theunissen | 7/10 | 5228 days | 2% |
| Heiner Reinecke | 6/10 | 5237 days | 2% |
| travelling_solo | 8/10 | 5245 days | 2% |
| Elaine | 3/10 | 5255 days | 1% |
| Dominik Langenegger | 9/10 | 5256 days | 2% |
| Inge Davbbert | 9/10 | 5257 days | 2% |
| Peter Putz | 1/10 | 5259 days | 0% |
| Simon Fry | 6/10 | 5259 days | 2% |
| Villa | 5/10 | 5259 days | 1% |
| Marilyn Mobley | 3/10 | 5260 days | 1% |
| Diana Allan | 7/10 | 5261 days | 2% |
| Liz Stokes | 6/10 | 5261 days | 2% |
| Saskia Brown | 7/10 | 5271 days | 2% |
| katiestone | 10/10 | 5274 days | 2% |
| Laura Smith | 5/10 | 5287 days | 1% |
| Graines | 2/10 | 5305 days | 1% |
| Posse | 1/10 | 5305 days | 1% |
| Bren | 8/10 | 5305 days | 2% |
| Peter | 9/10 | 5305 days | 2% |
| Robin & Sandra Dijke | 8/10 | 5345 days | 2% |
| jule | 10/10 | 5366 days | 2% |
| Patricia French | 4/10 | 5570 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5597 days | 2% |
| Phil Cowlard | 6/10 | 5603 days | 2% |
| Douglas & Alison Mark | 4/10 | 5607 days | 1% |
| Manuela Manns | 4/10 | 5624 days | 1% |
| Masanobu81 | 10/10 | 5639 days | 2% |
| Jem | 9/10 | 5639 days | 2% |
| Ashley Arnold | 7/10 | 5980 days | 2% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.71% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 125 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 171 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 168 | -1.68% |
| 169 | -1.69% |
| 170 | -1.70% |
| 171 | -1.71% |
| 172 | -1.72% |
| 173 | -1.73% |
| 174 | -1.74% |
| … | … |
Balancing Adjustment
24.22% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
68%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.