Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kowai Pass Domain Camping Ground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kowai Pass Domain Camping Ground
Valid Reviews
84 Valid Reviews
The Kowai Pass Domain Camping Ground experience has a total of 87 reviews. There are 84 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 46 |
|
55% |
| 9/10 | 14 |
|
17% |
| 8/10 | 10 |
|
12% |
| 7/10 | 7 |
|
8% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 2 |
|
2% |
| 1/10 | 1 |
|
1% |
88.10% Average
The raw data average (mean) for all the Kowai Pass Domain Camping Ground valid reviews is 88.10% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
4 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 4 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
75% |
| 9/10 | 1 |
|
25% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
97.50% Average
The raw data average (mean) for all the Kowai Pass Domain Camping Ground face-to-face reviews is 97.50% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.81%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Wayne & Grant + Lochie Dog | 9/10 | 161 days | 100% |
| Emily | 9/10 | 192 days | 99% |
| Susan Boyton | 8/10 | 496 days | 86% |
| Jen E | 8/10 | 861 days | 58% |
| Sandra | 3/10 | 891 days | 31% |
| Phil | 10/10 | 1013 days | 44% |
| Lana Hantzsch | 10/10 | 1043 days | 41% |
| Fav | 7/10 | 1135 days | 31% |
| Whitney | 9/10 | 1257 days | 24% |
| MMM | 10/10 | 1288 days | 22% |
| Davy | 9/10 | 1288 days | 22% |
| Natalie | 10/10 | 1316 days | 20% |
| Gary | 9/10 | 1316 days | 20% |
| Danny Mac | 10/10 | 1316 days | 20% |
| Mag | 10/10 | 1347 days | 18% |
| Julia | 10/10 | 1347 days | 18% |
| Amy Shoemake | 10/10 | 1378 days | 17% |
| Yve | 10/10 | 1408 days | 15% |
| Gemma Crowley | 10/10 | 1439 days | 14% |
| CT | 10/10 | 1469 days | 13% |
| Yuvin | 10/10 | 1469 days | 13% |
| James | 10/10 | 1653 days | 7% |
| Rua Dawson | 10/10 | 1743 days | 5% |
| Shushan | 9/10 | 1957 days | 5% |
| Barry | 10/10 | 2018 days | 5% |
| McF | 10/10 | 2018 days | 5% |
| Thomas neil | 1/10 | 2018 days | 2% |
| Bobj | 10/10 | 2046 days | 5% |
| Gemma | 10/10 | 2169 days | 4% |
| Linda | 9/10 | 2383 days | 4% |
| NoFearNomads | 10/10 | 2412 days | 4% |
| Lynn Chapman | 10/10 | 2412 days | 4% |
| Amanda | 9/10 | 2443 days | 4% |
| Hannah | 10/10 | 2443 days | 4% |
| P Mac | 10/10 | 2443 days | 4% |
| Alicia | 8/10 | 2474 days | 4% |
| GM | 10/10 | 2474 days | 4% |
| Sheona | 10/10 | 2535 days | 4% |
| Shirley | 8/10 | 2627 days | 3% |
| Jack T | 10/10 | 2627 days | 3% |
| Julia | 10/10 | 2627 days | 3% |
| Patrizia Tosetti | 10/10 | 2718 days | 3% |
| Marinette Kegels | 10/10 | 2749 days | 3% |
| John Wilkinson. | 7/10 | 2777 days | 3% |
| Marie van Tol | 7/10 | 2777 days | 3% |
| Luci | 10/10 | 2777 days | 3% |
| Luqa | 10/10 | 2808 days | 3% |
| Raphaele | 9/10 | 2839 days | 3% |
| Hannah | 10/10 | 2869 days | 3% |
| Vincent | 8/10 | 2869 days | 3% |
| Peter Josefski | 10/10 | 2930 days | 3% |
| Mike | 10/10 | 3053 days | 3% |
| Nathaniel Bond | 10/10 | 3112 days | 1% |
| Maris | 5/10 | 3114 days | 2% |
| Will | 7/10 | 3114 days | 2% |
| DARYL EVANS | 10/10 | 3114 days | 3% |
| Linda Lua | 9/10 | 3170 days | 2% |
| Helen Bond | 10/10 | 3173 days | 2% |
| Matt Collier | 10/10 | 3210 days | 2% |
| Ana Pereira | 10/10 | 3211 days | 2% |
| Javier Mimbrera | 8/10 | 3325 days | 2% |
| Katy Coutts | 9/10 | 3368 days | 2% |
| Megan Jurgensmeyer | 10/10 | 3572 days | 2% |
| Derek Drost | 6/10 | 3634 days | 1% |
| Jenny Parker | 2/10 | 3670 days | 1% |
| Jennifer Ellis | 10/10 | 3762 days | 1% |
| Karen Farmer | 8/10 | 3791 days | 1% |
| Susan Boyton | 10/10 | 3821 days | 1% |
| Michael Menrath | 2/10 | 3837 days | 0% |
| Goldfinger | 10/10 | 3843 days | 1% |
| Paul Smith | 7/10 | 3850 days | 1% |
| Heather Rouse | 7/10 | 3865 days | 1% |
| Wyn Machon | 9/10 | 3903 days | 1% |
| Carly-Leanne | 10/10 | 4012 days | 1% |
| Aaron Soh | 8/10 | 4018 days | 1% |
| Martin Hofmann | 8/10 | 4115 days | 0% |
| Amanda Young | 6/10 | 4265 days | 0% |
| Syed Riyazuddin | 10/10 | 4329 days | 0% |
| tschavalon | 7/10 | 4360 days | 0% |
| Tom Guthknecht | 9/10 | 4538 days | 1% |
| Gloria Hanke | 10/10 | 4554 days | 1% |
| Guido Dust | 10/10 | 4554 days | 1% |
| Kerri | 8/10 | 4756 days | 1% |
| Matt & Sue Standish | 9/10 | 4909 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kowai Pass Domain Camping Ground experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.87% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 85 days. However the Kowai Pass Domain Camping Ground experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kowai Pass Domain Camping Ground experience has been adjusted for 134 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 131 | -1.82% |
| 132 | -1.84% |
| 133 | -1.85% |
| 134 | -1.87% |
| 135 | -1.88% |
| 136 | -1.89% |
| 137 | -1.91% |
| … | … |
Balancing Adjustment
1.47% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.