Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kowai Pass Domain Camping Ground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kowai Pass Domain Camping Ground
Valid Reviews
84 Valid Reviews
The Kowai Pass Domain Camping Ground experience has a total of 87 reviews. There are 84 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 46 |
|
55% |
| 9/10 | 14 |
|
17% |
| 8/10 | 10 |
|
12% |
| 7/10 | 7 |
|
8% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 2 |
|
2% |
| 1/10 | 1 |
|
1% |
88.10% Average
The raw data average (mean) for all the Kowai Pass Domain Camping Ground valid reviews is 88.10% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
4 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 4 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
75% |
| 9/10 | 1 |
|
25% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
97.50% Average
The raw data average (mean) for all the Kowai Pass Domain Camping Ground face-to-face reviews is 97.50% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.25%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Wayne & Grant + Lochie Dog | 9/10 | 39 days | 100% |
| Emily | 9/10 | 70 days | 100% |
| Susan Boyton | 8/10 | 374 days | 91% |
| Jen E | 8/10 | 739 days | 68% |
| Sandra | 3/10 | 769 days | 36% |
| Phil | 10/10 | 891 days | 55% |
| Lana Hantzsch | 10/10 | 921 days | 52% |
| Fav | 7/10 | 1013 days | 40% |
| Whitney | 9/10 | 1135 days | 32% |
| MMM | 10/10 | 1166 days | 30% |
| Davy | 9/10 | 1166 days | 30% |
| Natalie | 10/10 | 1194 days | 28% |
| Gary | 9/10 | 1194 days | 28% |
| Danny Mac | 10/10 | 1194 days | 28% |
| Mag | 10/10 | 1225 days | 26% |
| Julia | 10/10 | 1225 days | 26% |
| Amy Shoemake | 10/10 | 1256 days | 24% |
| Yve | 10/10 | 1286 days | 22% |
| Gemma Crowley | 10/10 | 1317 days | 20% |
| CT | 10/10 | 1347 days | 18% |
| Yuvin | 10/10 | 1347 days | 18% |
| James | 10/10 | 1531 days | 10% |
| Rua Dawson | 10/10 | 1621 days | 7% |
| Shushan | 9/10 | 1835 days | 5% |
| Barry | 10/10 | 1896 days | 5% |
| McF | 10/10 | 1896 days | 5% |
| Thomas neil | 1/10 | 1896 days | 2% |
| Bobj | 10/10 | 1924 days | 5% |
| Gemma | 10/10 | 2047 days | 4% |
| Linda | 9/10 | 2261 days | 4% |
| NoFearNomads | 10/10 | 2290 days | 4% |
| Lynn Chapman | 10/10 | 2290 days | 4% |
| Amanda | 9/10 | 2321 days | 4% |
| Hannah | 10/10 | 2321 days | 4% |
| P Mac | 10/10 | 2321 days | 4% |
| Alicia | 8/10 | 2352 days | 4% |
| GM | 10/10 | 2352 days | 4% |
| Sheona | 10/10 | 2413 days | 4% |
| Shirley | 8/10 | 2505 days | 3% |
| Jack T | 10/10 | 2505 days | 3% |
| Julia | 10/10 | 2505 days | 3% |
| Patrizia Tosetti | 10/10 | 2596 days | 3% |
| Marinette Kegels | 10/10 | 2627 days | 3% |
| John Wilkinson. | 7/10 | 2655 days | 3% |
| Marie van Tol | 7/10 | 2655 days | 3% |
| Luci | 10/10 | 2655 days | 3% |
| Luqa | 10/10 | 2686 days | 3% |
| Raphaele | 9/10 | 2717 days | 3% |
| Hannah | 10/10 | 2747 days | 3% |
| Vincent | 8/10 | 2747 days | 3% |
| Peter Josefski | 10/10 | 2808 days | 3% |
| Mike | 10/10 | 2931 days | 3% |
| Nathaniel Bond | 10/10 | 2990 days | 1% |
| Maris | 5/10 | 2992 days | 2% |
| Will | 7/10 | 2992 days | 2% |
| DARYL EVANS | 10/10 | 2992 days | 2% |
| Linda Lua | 9/10 | 3048 days | 2% |
| Helen Bond | 10/10 | 3051 days | 2% |
| Matt Collier | 10/10 | 3088 days | 2% |
| Ana Pereira | 10/10 | 3089 days | 2% |
| Javier Mimbrera | 8/10 | 3204 days | 2% |
| Katy Coutts | 9/10 | 3246 days | 2% |
| Megan Jurgensmeyer | 10/10 | 3450 days | 2% |
| Derek Drost | 6/10 | 3512 days | 1% |
| Jenny Parker | 2/10 | 3548 days | 0% |
| Jennifer Ellis | 10/10 | 3640 days | 1% |
| Karen Farmer | 8/10 | 3669 days | 1% |
| Susan Boyton | 10/10 | 3699 days | 1% |
| Michael Menrath | 2/10 | 3715 days | 0% |
| Goldfinger | 10/10 | 3722 days | 1% |
| Paul Smith | 7/10 | 3728 days | 1% |
| Heather Rouse | 7/10 | 3743 days | 1% |
| Wyn Machon | 9/10 | 3782 days | 1% |
| Carly-Leanne | 10/10 | 3890 days | 1% |
| Aaron Soh | 8/10 | 3896 days | 1% |
| Martin Hofmann | 8/10 | 3993 days | 0% |
| Amanda Young | 6/10 | 4143 days | 0% |
| Syed Riyazuddin | 10/10 | 4208 days | 0% |
| tschavalon | 7/10 | 4239 days | 0% |
| Tom Guthknecht | 9/10 | 4416 days | 0% |
| Gloria Hanke | 10/10 | 4432 days | 0% |
| Guido Dust | 10/10 | 4432 days | 0% |
| Kerri | 8/10 | 4634 days | 1% |
| Matt & Sue Standish | 9/10 | 4787 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kowai Pass Domain Camping Ground experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.17% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 86 days. However the Kowai Pass Domain Camping Ground experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kowai Pass Domain Camping Ground experience has been adjusted for 12 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 9 | -0.13% |
| 10 | -0.15% |
| 11 | -0.16% |
| 12 | -0.17% |
| 13 | -0.19% |
| 14 | -0.20% |
| 15 | -0.22% |
| … | … |
Balancing Adjustment
1.13% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.