Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kowai Pass Domain Camping Ground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kowai Pass Domain Camping Ground
Valid Reviews
83 Valid Reviews
The Kowai Pass Domain Camping Ground experience has a total of 86 reviews. There are 83 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 83 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 46 |
|
55% |
| 9/10 | 13 |
|
16% |
| 8/10 | 10 |
|
12% |
| 7/10 | 7 |
|
8% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 2 |
|
2% |
| 1/10 | 1 |
|
1% |
88.07% Average
The raw data average (mean) for all the Kowai Pass Domain Camping Ground valid reviews is 88.07% and is based on 83 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
4 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 83 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 4 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
75% |
| 9/10 | 1 |
|
25% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
97.50% Average
The raw data average (mean) for all the Kowai Pass Domain Camping Ground face-to-face reviews is 97.50% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.26%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Emily | 9/10 | 51 days | 100% |
| Susan Boyton | 8/10 | 355 days | 92% |
| Jen E | 8/10 | 720 days | 70% |
| Sandra | 3/10 | 750 days | 37% |
| Phil | 10/10 | 872 days | 57% |
| Lana Hantzsch | 10/10 | 902 days | 54% |
| Fav | 7/10 | 994 days | 42% |
| Whitney | 9/10 | 1116 days | 34% |
| MMM | 10/10 | 1147 days | 31% |
| Davy | 9/10 | 1147 days | 31% |
| Natalie | 10/10 | 1175 days | 29% |
| Gary | 9/10 | 1175 days | 29% |
| Danny Mac | 10/10 | 1175 days | 29% |
| Mag | 10/10 | 1206 days | 27% |
| Julia | 10/10 | 1206 days | 27% |
| Amy Shoemake | 10/10 | 1237 days | 25% |
| Yve | 10/10 | 1267 days | 23% |
| Gemma Crowley | 10/10 | 1298 days | 21% |
| CT | 10/10 | 1328 days | 19% |
| Yuvin | 10/10 | 1328 days | 19% |
| James | 10/10 | 1512 days | 10% |
| Rua Dawson | 10/10 | 1602 days | 8% |
| Shushan | 9/10 | 1816 days | 5% |
| Barry | 10/10 | 1877 days | 5% |
| McF | 10/10 | 1877 days | 5% |
| Thomas neil | 1/10 | 1877 days | 2% |
| Bobj | 10/10 | 1905 days | 5% |
| Gemma | 10/10 | 2028 days | 4% |
| Linda | 9/10 | 2242 days | 4% |
| NoFearNomads | 10/10 | 2271 days | 4% |
| Lynn Chapman | 10/10 | 2271 days | 4% |
| Amanda | 9/10 | 2302 days | 4% |
| Hannah | 10/10 | 2302 days | 4% |
| P Mac | 10/10 | 2302 days | 4% |
| Alicia | 8/10 | 2333 days | 4% |
| GM | 10/10 | 2333 days | 4% |
| Sheona | 10/10 | 2394 days | 4% |
| Shirley | 8/10 | 2486 days | 3% |
| Jack T | 10/10 | 2486 days | 3% |
| Julia | 10/10 | 2486 days | 3% |
| Patrizia Tosetti | 10/10 | 2577 days | 3% |
| Marinette Kegels | 10/10 | 2608 days | 3% |
| John Wilkinson. | 7/10 | 2636 days | 3% |
| Marie van Tol | 7/10 | 2636 days | 3% |
| Luci | 10/10 | 2636 days | 3% |
| Luqa | 10/10 | 2667 days | 3% |
| Raphaele | 9/10 | 2698 days | 3% |
| Hannah | 10/10 | 2728 days | 3% |
| Vincent | 8/10 | 2728 days | 3% |
| Peter Josefski | 10/10 | 2789 days | 3% |
| Mike | 10/10 | 2912 days | 3% |
| Nathaniel Bond | 10/10 | 2971 days | 1% |
| Maris | 5/10 | 2973 days | 2% |
| Will | 7/10 | 2973 days | 2% |
| DARYL EVANS | 10/10 | 2973 days | 2% |
| Linda Lua | 9/10 | 3029 days | 2% |
| Helen Bond | 10/10 | 3032 days | 2% |
| Matt Collier | 10/10 | 3069 days | 2% |
| Ana Pereira | 10/10 | 3070 days | 2% |
| Javier Mimbrera | 8/10 | 3184 days | 2% |
| Katy Coutts | 9/10 | 3227 days | 2% |
| Megan Jurgensmeyer | 10/10 | 3431 days | 2% |
| Derek Drost | 6/10 | 3493 days | 1% |
| Jenny Parker | 2/10 | 3529 days | 0% |
| Jennifer Ellis | 10/10 | 3621 days | 1% |
| Karen Farmer | 8/10 | 3650 days | 1% |
| Susan Boyton | 10/10 | 3680 days | 1% |
| Michael Menrath | 2/10 | 3696 days | 0% |
| Goldfinger | 10/10 | 3702 days | 1% |
| Paul Smith | 7/10 | 3709 days | 1% |
| Heather Rouse | 7/10 | 3724 days | 1% |
| Wyn Machon | 9/10 | 3762 days | 1% |
| Carly-Leanne | 10/10 | 3871 days | 1% |
| Aaron Soh | 8/10 | 3877 days | 1% |
| Martin Hofmann | 8/10 | 3974 days | 0% |
| Amanda Young | 6/10 | 4124 days | 0% |
| Syed Riyazuddin | 10/10 | 4188 days | 0% |
| tschavalon | 7/10 | 4219 days | 0% |
| Tom Guthknecht | 9/10 | 4397 days | 0% |
| Gloria Hanke | 10/10 | 4413 days | 0% |
| Guido Dust | 10/10 | 4413 days | 0% |
| Kerri | 8/10 | 4615 days | 1% |
| Matt & Sue Standish | 9/10 | 4768 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kowai Pass Domain Camping Ground experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.63% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 70 days. However the Kowai Pass Domain Camping Ground experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kowai Pass Domain Camping Ground experience has been adjusted for 38 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 35 | -0.58% |
| 36 | -0.60% |
| 37 | -0.62% |
| 38 | -0.63% |
| 39 | -0.65% |
| 40 | -0.67% |
| 41 | -0.68% |
| … | … |
Balancing Adjustment
1.20% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.