Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kowai Pass Domain Camping Ground.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Kowai Pass Domain Camping Ground

Valid Reviews

81 Valid Reviews

The Kowai Pass Domain Camping Ground experience has a total of 85 reviews. There are 81 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 81 valid reviews:

Rating Count Percentage
10/10 46
57%
9/10 12
15%
8/10 9
11%
7/10 7
9%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 1
1%
2/10 2
2%
1/10 1
1%

88.15% Average

The raw data average (mean) for all the Kowai Pass Domain Camping Ground valid reviews is 88.15% and is based on 81 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

4 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 81 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 4 face-to-face reviews:

Rating Count Percentage
10/10 3
75%
9/10 1
25%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

97.50% Average

The raw data average (mean) for all the Kowai Pass Domain Camping Ground face-to-face reviews is 97.50% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.13%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Jen E 8/10 287 days 100%
Sandra 3/10 317 days 55%
Phil 10/10 439 days 95%
Lana Hantzsch 10/10 469 days 94%
Fav 7/10 561 days 82%
Whitney 9/10 683 days 78%
MMM 10/10 714 days 76%
Davy 9/10 714 days 75%
Natalie 10/10 742 days 73%
Gary 9/10 742 days 73%
Danny Mac 10/10 742 days 73%
Mag 10/10 773 days 71%
Julia 10/10 773 days 71%
Amy Shoemake 10/10 804 days 68%
Yve 10/10 834 days 65%
Gemma Crowley 10/10 865 days 61%
CT 10/10 895 days 58%
Yuvin 10/10 895 days 58%
James 10/10 1079 days 39%
Rua Dawson 10/10 1169 days 32%
Shushan 9/10 1383 days 17%
Barry 10/10 1444 days 14%
McF 10/10 1444 days 14%
Thomas neil 1/10 1444 days 6%
Bobj 10/10 1472 days 13%
Gemma 10/10 1595 days 8%
Linda 9/10 1809 days 5%
NoFearNomads 10/10 1838 days 5%
Lynn Chapman 10/10 1838 days 5%
Amanda 9/10 1869 days 5%
Hannah 10/10 1869 days 5%
P Mac 10/10 1869 days 5%
Alicia 8/10 1900 days 5%
GM 10/10 1900 days 5%
Sheona 10/10 1961 days 5%
Shirley 8/10 2053 days 5%
Jack T 10/10 2053 days 5%
Julia 10/10 2053 days 5%
Patrizia Tosetti 10/10 2144 days 5%
Marinette Kegels 10/10 2175 days 5%
John Wilkinson. 7/10 2203 days 4%
Marie van Tol 7/10 2203 days 4%
Luci 10/10 2203 days 4%
Luqa 10/10 2234 days 4%
Raphaele 9/10 2265 days 4%
Hannah 10/10 2295 days 4%
Vincent 8/10 2295 days 4%
Peter Josefski 10/10 2356 days 4%
Mike 10/10 2479 days 4%
Nathaniel Bond 10/10 2538 days 2%
Maris 5/10 2540 days 3%
Will 7/10 2540 days 3%
DARYL EVANS 10/10 2540 days 4%
Linda Lua 9/10 2596 days 4%
Helen Bond 10/10 2599 days 4%
Matt Collier 10/10 2636 days 4%
Ana Pereira 10/10 2637 days 4%
Javier Mimbrera 8/10 2751 days 3%
Katy Coutts 9/10 2794 days 3%
Megan Jurgensmeyer 10/10 2998 days 3%
Derek Drost 6/10 3060 days 2%
Jenny Parker 2/10 3096 days 1%
Jennifer Ellis 10/10 3188 days 2%
Karen Farmer 8/10 3217 days 2%
Susan Boyton 10/10 3247 days 2%
Michael Menrath 2/10 3263 days 1%
Goldfinger 10/10 3269 days 2%
Paul Smith 7/10 3276 days 2%
Heather Rouse 7/10 3291 days 2%
Wyn Machon 9/10 3329 days 2%
Carly-Leanne 10/10 3438 days 2%
Aaron Soh 8/10 3444 days 2%
Martin Hofmann 8/10 3541 days 2%
Amanda Young 6/10 3691 days 1%
Syed Riyazuddin 10/10 3755 days 1%
tschavalon 7/10 3786 days 1%
Tom Guthknecht 9/10 3964 days 0%
Gloria Hanke 10/10 3980 days 0%
Guido Dust 10/10 3980 days 0%
Kerri 8/10 4182 days 0%
Matt & Sue Standish 9/10 4335 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kowai Pass Domain Camping Ground experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.15% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 52 days. However the Kowai Pass Domain Camping Ground experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Kowai Pass Domain Camping Ground experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.09%
198 -4.11%
199 -4.13%
200 -4.15%
201 -4.18%
202 -4.20%
203 -4.22%

Balancing Adjustment

1.30% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

89%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.