Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Horahora Domain.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Horahora Domain
Valid Reviews
83 Valid Reviews
The Horahora Domain experience has a total of 83 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 83 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
22% |
| 9/10 | 27 |
|
33% |
| 8/10 | 27 |
|
33% |
| 7/10 | 8 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
85.30% Average
The raw data average (mean) for all the Horahora Domain valid reviews is 85.30% and is based on 83 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
4 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 83 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 4 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 0 |
|
0% |
| 9/10 | 2 |
|
50% |
| 8/10 | 2 |
|
50% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.00% Average
The raw data average (mean) for all the Horahora Domain face-to-face reviews is 85.00% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.00%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Hana Hrabcová | 8/10 | 8 days | 100% |
| FinnMerle | 2/10 | 222 days | 45% |
| Westysdownunder | 8/10 | 253 days | 96% |
| Kirsty | 8/10 | 373 days | 92% |
| Nicky | 7/10 | 373 days | 87% |
| Laura Knox | 9/10 | 526 days | 85% |
| Marine | 8/10 | 618 days | 78% |
| Josh Harrop | 7/10 | 618 days | 74% |
| Kathy from Australia | 10/10 | 677 days | 75% |
| Hans | 7/10 | 708 days | 68% |
| Chloe | 7/10 | 738 days | 65% |
| Walvins | 9/10 | 769 days | 67% |
| Newcamper | 8/10 | 769 days | 66% |
| Toni | 9/10 | 769 days | 67% |
| Sj | 9/10 | 769 days | 67% |
| EI | 9/10 | 769 days | 67% |
| RedSparr0w | 10/10 | 830 days | 62% |
| cclou | 8/10 | 922 days | 51% |
| PimC | 8/10 | 1043 days | 40% |
| Ann | 9/10 | 1043 days | 40% |
| Nadja | 10/10 | 1043 days | 41% |
| tortuga | 8/10 | 1074 days | 37% |
| Joaco periplo | 9/10 | 1074 days | 38% |
| Mandy | 10/10 | 1074 days | 38% |
| Rich | 9/10 | 1074 days | 38% |
| HIMANSHU CHAUDHARY | 9/10 | 1227 days | 26% |
| Max | 9/10 | 1288 days | 22% |
| James | 9/10 | 1288 days | 22% |
| Chloe | 8/10 | 1318 days | 20% |
| Mikaela | 8/10 | 1349 days | 18% |
| Stefany | 10/10 | 1439 days | 14% |
| Jo and Neipa | 9/10 | 1439 days | 14% |
| GRANMA | 8/10 | 1469 days | 12% |
| Archie O. | 10/10 | 1500 days | 11% |
| Tamya Da Silva | 8/10 | 1500 days | 11% |
| Cara Johnston | 9/10 | 1530 days | 10% |
| Richard | 8/10 | 1561 days | 9% |
| Leyna H. | 9/10 | 1653 days | 7% |
| Ashleigh | 10/10 | 2079 days | 5% |
| Rollmaesta | 10/10 | 2107 days | 4% |
| Hamsome | 10/10 | 2169 days | 4% |
| Keith robertson | 8/10 | 2199 days | 4% |
| Karen | 10/10 | 2260 days | 4% |
| DaniZ | 10/10 | 2565 days | 4% |
| Martin Hansen | 7/10 | 2596 days | 3% |
| Mike Sc | 9/10 | 2596 days | 3% |
| Dennis Rijbroek | 9/10 | 2626 days | 3% |
| Julian | 8/10 | 2657 days | 3% |
| Charlotte | 8/10 | 2688 days | 3% |
| Debs | 7/10 | 2688 days | 3% |
| David Hart | 8/10 | 2810 days | 3% |
| Clare & Gerry | 9/10 | 2810 days | 3% |
| Aparna | 9/10 | 2838 days | 3% |
| Matthias | 8/10 | 2838 days | 3% |
| Dirk Taubner | 10/10 | 2900 days | 3% |
| Andy Bond | 9/10 | 2903 days | 3% |
| Edward Lowe | 9/10 | 2961 days | 3% |
| The Weathersons | 8/10 | 3188 days | 1% |
| Tiara Flewelling | 9/10 | 3231 days | 2% |
| Leanne Taylor-Smith | 6/10 | 3253 days | 2% |
| Shawn Hoelsch | 10/10 | 3257 days | 2% |
| Vander Plancke Julien | 8/10 | 3287 days | 2% |
| Victoria Smith | 10/10 | 3385 days | 2% |
| Anita Wilkie | 10/10 | 3598 days | 2% |
| Rebecca Lindsey | 8/10 | 3598 days | 1% |
| Neil Warnock | 9/10 | 3629 days | 1% |
| Heidi Maurice | 9/10 | 3642 days | 1% |
| Daryl and Chris | 10/10 | 3664 days | 1% |
| Alan Eason | 5/10 | 3679 days | 1% |
| Stuart Morgan | 10/10 | 3695 days | 1% |
| Frans Van Schie | 8/10 | 3707 days | 1% |
| Robert Hanbidge | 10/10 | 3707 days | 1% |
| Kimmo Kiiski | 8/10 | 3853 days | 1% |
| Goldfinger | 9/10 | 3873 days | 1% |
| Bridget Brebner | 8/10 | 3940 days | 1% |
| Alison Cary | 9/10 | 4025 days | 1% |
| Andrew Jones | 7/10 | 4270 days | 0% |
| Ed Hill | 8/10 | 4318 days | 0% |
| Manuela | 9/10 | 4357 days | 0% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4605 days | 1% |
| Christina Perez | 9/10 | 4611 days | 1% |
| Konrad Ullmann | 8/10 | 4642 days | 1% |
| N smith | 8/10 | 4909 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Horahora Domain does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.25% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.