Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Horahora Domain.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Horahora Domain
Valid Reviews
82 Valid Reviews
The Horahora Domain experience has a total of 82 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 82 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
22% |
| 9/10 | 27 |
|
33% |
| 8/10 | 26 |
|
32% |
| 7/10 | 8 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
85.37% Average
The raw data average (mean) for all the Horahora Domain valid reviews is 85.37% and is based on 82 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
4 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 82 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 4 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 0 |
|
0% |
| 9/10 | 2 |
|
50% |
| 8/10 | 2 |
|
50% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.00% Average
The raw data average (mean) for all the Horahora Domain face-to-face reviews is 85.00% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.76%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| FinnMerle | 2/10 | 80 days | 46% |
| Westysdownunder | 8/10 | 111 days | 100% |
| Kirsty | 8/10 | 231 days | 98% |
| Nicky | 7/10 | 231 days | 93% |
| Laura Knox | 9/10 | 384 days | 93% |
| Marine | 8/10 | 476 days | 88% |
| Josh Harrop | 7/10 | 476 days | 83% |
| Kathy from Australia | 10/10 | 535 days | 86% |
| Hans | 7/10 | 566 days | 78% |
| Chloe | 7/10 | 596 days | 76% |
| Walvins | 9/10 | 627 days | 79% |
| Newcamper | 8/10 | 627 days | 78% |
| Toni | 9/10 | 627 days | 79% |
| Sj | 9/10 | 627 days | 79% |
| EI | 9/10 | 627 days | 79% |
| RedSparr0w | 10/10 | 688 days | 75% |
| cclou | 8/10 | 780 days | 66% |
| PimC | 8/10 | 901 days | 54% |
| Ann | 9/10 | 901 days | 54% |
| Nadja | 10/10 | 901 days | 55% |
| tortuga | 8/10 | 932 days | 51% |
| Joaco periplo | 9/10 | 932 days | 51% |
| Mandy | 10/10 | 932 days | 52% |
| Rich | 9/10 | 932 days | 51% |
| HIMANSHU CHAUDHARY | 9/10 | 1085 days | 37% |
| Max | 9/10 | 1146 days | 32% |
| James | 9/10 | 1146 days | 32% |
| Chloe | 8/10 | 1176 days | 29% |
| Mikaela | 8/10 | 1207 days | 27% |
| Stefany | 10/10 | 1297 days | 21% |
| Jo and Neipa | 9/10 | 1297 days | 21% |
| GRANMA | 8/10 | 1327 days | 19% |
| Archie O. | 10/10 | 1358 days | 18% |
| Tamya Da Silva | 8/10 | 1358 days | 17% |
| Cara Johnston | 9/10 | 1388 days | 16% |
| Richard | 8/10 | 1419 days | 14% |
| Leyna H. | 9/10 | 1511 days | 11% |
| Ashleigh | 10/10 | 1937 days | 5% |
| Rollmaesta | 10/10 | 1965 days | 5% |
| Hamsome | 10/10 | 2027 days | 4% |
| Keith robertson | 8/10 | 2057 days | 4% |
| Karen | 10/10 | 2118 days | 4% |
| DaniZ | 10/10 | 2423 days | 4% |
| Martin Hansen | 7/10 | 2454 days | 3% |
| Mike Sc | 9/10 | 2454 days | 4% |
| Dennis Rijbroek | 9/10 | 2484 days | 3% |
| Julian | 8/10 | 2515 days | 3% |
| Charlotte | 8/10 | 2546 days | 3% |
| Debs | 7/10 | 2546 days | 3% |
| David Hart | 8/10 | 2668 days | 3% |
| Clare & Gerry | 9/10 | 2668 days | 3% |
| Aparna | 9/10 | 2696 days | 3% |
| Matthias | 8/10 | 2696 days | 3% |
| Dirk Taubner | 10/10 | 2758 days | 3% |
| Andy Bond | 9/10 | 2761 days | 3% |
| Edward Lowe | 9/10 | 2819 days | 3% |
| The Weathersons | 8/10 | 3046 days | 1% |
| Tiara Flewelling | 9/10 | 3089 days | 2% |
| Leanne Taylor-Smith | 6/10 | 3111 days | 2% |
| Shawn Hoelsch | 10/10 | 3115 days | 2% |
| Vander Plancke Julien | 8/10 | 3145 days | 2% |
| Victoria Smith | 10/10 | 3243 days | 2% |
| Anita Wilkie | 10/10 | 3456 days | 2% |
| Rebecca Lindsey | 8/10 | 3457 days | 1% |
| Neil Warnock | 9/10 | 3488 days | 1% |
| Heidi Maurice | 9/10 | 3500 days | 1% |
| Daryl and Chris | 10/10 | 3522 days | 1% |
| Alan Eason | 5/10 | 3537 days | 1% |
| Stuart Morgan | 10/10 | 3553 days | 1% |
| Frans Van Schie | 8/10 | 3565 days | 1% |
| Robert Hanbidge | 10/10 | 3565 days | 1% |
| Kimmo Kiiski | 8/10 | 3711 days | 1% |
| Goldfinger | 9/10 | 3732 days | 1% |
| Bridget Brebner | 8/10 | 3798 days | 1% |
| Alison Cary | 9/10 | 3883 days | 1% |
| Andrew Jones | 7/10 | 4129 days | 0% |
| Ed Hill | 8/10 | 4176 days | 0% |
| Manuela | 9/10 | 4215 days | 0% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4463 days | 1% |
| Christina Perez | 9/10 | 4469 days | 0% |
| Konrad Ullmann | 8/10 | 4500 days | 0% |
| N smith | 8/10 | 4767 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Horahora Domain does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.08% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.