Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Horahora Domain.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Horahora Domain
Valid Reviews
82 Valid Reviews
The Horahora Domain experience has a total of 82 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 82 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
22% |
| 9/10 | 27 |
|
33% |
| 8/10 | 26 |
|
32% |
| 7/10 | 8 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
85.37% Average
The raw data average (mean) for all the Horahora Domain valid reviews is 85.37% and is based on 82 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
4 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 82 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 4 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 0 |
|
0% |
| 9/10 | 2 |
|
50% |
| 8/10 | 2 |
|
50% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.00% Average
The raw data average (mean) for all the Horahora Domain face-to-face reviews is 85.00% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.35%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| FinnMerle | 2/10 | 182 days | 47% |
| Westysdownunder | 8/10 | 213 days | 100% |
| Kirsty | 8/10 | 333 days | 96% |
| Nicky | 7/10 | 333 days | 91% |
| Laura Knox | 9/10 | 485 days | 90% |
| Marine | 8/10 | 578 days | 83% |
| Josh Harrop | 7/10 | 578 days | 79% |
| Kathy from Australia | 10/10 | 637 days | 80% |
| Hans | 7/10 | 668 days | 73% |
| Chloe | 7/10 | 698 days | 70% |
| Walvins | 9/10 | 729 days | 72% |
| Newcamper | 8/10 | 729 days | 71% |
| Toni | 9/10 | 729 days | 72% |
| Sj | 9/10 | 729 days | 72% |
| EI | 9/10 | 729 days | 72% |
| RedSparr0w | 10/10 | 789 days | 67% |
| cclou | 8/10 | 881 days | 57% |
| PimC | 8/10 | 1003 days | 45% |
| Ann | 9/10 | 1003 days | 45% |
| Nadja | 10/10 | 1003 days | 46% |
| tortuga | 8/10 | 1034 days | 42% |
| Joaco periplo | 9/10 | 1034 days | 42% |
| Mandy | 10/10 | 1034 days | 43% |
| Rich | 9/10 | 1034 days | 42% |
| HIMANSHU CHAUDHARY | 9/10 | 1186 days | 29% |
| Max | 9/10 | 1247 days | 25% |
| James | 9/10 | 1247 days | 25% |
| Chloe | 8/10 | 1278 days | 23% |
| Mikaela | 8/10 | 1309 days | 21% |
| Stefany | 10/10 | 1399 days | 16% |
| Jo and Neipa | 9/10 | 1399 days | 16% |
| GRANMA | 8/10 | 1429 days | 14% |
| Archie O. | 10/10 | 1460 days | 13% |
| Tamya Da Silva | 8/10 | 1460 days | 13% |
| Cara Johnston | 9/10 | 1489 days | 12% |
| Richard | 8/10 | 1520 days | 10% |
| Leyna H. | 9/10 | 1612 days | 8% |
| Ashleigh | 10/10 | 2039 days | 5% |
| Rollmaesta | 10/10 | 2067 days | 5% |
| Hamsome | 10/10 | 2129 days | 4% |
| Keith robertson | 8/10 | 2159 days | 4% |
| Karen | 10/10 | 2219 days | 4% |
| DaniZ | 10/10 | 2525 days | 4% |
| Martin Hansen | 7/10 | 2556 days | 3% |
| Mike Sc | 9/10 | 2556 days | 4% |
| Dennis Rijbroek | 9/10 | 2585 days | 4% |
| Julian | 8/10 | 2616 days | 3% |
| Charlotte | 8/10 | 2647 days | 3% |
| Debs | 7/10 | 2647 days | 3% |
| David Hart | 8/10 | 2770 days | 3% |
| Clare & Gerry | 9/10 | 2770 days | 3% |
| Aparna | 9/10 | 2798 days | 3% |
| Matthias | 8/10 | 2798 days | 3% |
| Dirk Taubner | 10/10 | 2860 days | 3% |
| Andy Bond | 9/10 | 2863 days | 3% |
| Edward Lowe | 9/10 | 2921 days | 3% |
| The Weathersons | 8/10 | 3148 days | 1% |
| Tiara Flewelling | 9/10 | 3191 days | 2% |
| Leanne Taylor-Smith | 6/10 | 3213 days | 2% |
| Shawn Hoelsch | 10/10 | 3217 days | 2% |
| Vander Plancke Julien | 8/10 | 3247 days | 2% |
| Victoria Smith | 10/10 | 3344 days | 2% |
| Anita Wilkie | 10/10 | 3558 days | 2% |
| Rebecca Lindsey | 8/10 | 3558 days | 2% |
| Neil Warnock | 9/10 | 3589 days | 1% |
| Heidi Maurice | 9/10 | 3602 days | 1% |
| Daryl and Chris | 10/10 | 3624 days | 1% |
| Alan Eason | 5/10 | 3639 days | 1% |
| Stuart Morgan | 10/10 | 3655 days | 1% |
| Frans Van Schie | 8/10 | 3666 days | 1% |
| Robert Hanbidge | 10/10 | 3666 days | 1% |
| Kimmo Kiiski | 8/10 | 3812 days | 1% |
| Goldfinger | 9/10 | 3833 days | 1% |
| Bridget Brebner | 8/10 | 3900 days | 1% |
| Alison Cary | 9/10 | 3985 days | 1% |
| Andrew Jones | 7/10 | 4230 days | 0% |
| Ed Hill | 8/10 | 4278 days | 0% |
| Manuela | 9/10 | 4317 days | 0% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4565 days | 1% |
| Christina Perez | 9/10 | 4571 days | 0% |
| Konrad Ullmann | 8/10 | 4602 days | 0% |
| N smith | 8/10 | 4868 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Horahora Domain does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.17% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.