Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Camperco
Valid Reviews
329 Valid Reviews
The Camperco experience has a total of 335 reviews. There are 329 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 329 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 220 |
|
67% |
| 9/10 | 82 |
|
25% |
| 8/10 | 20 |
|
6% |
| 7/10 | 5 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 1 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
95.56% Average
The raw data average (mean) for all the Camperco valid reviews is 95.56% and is based on 329 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
9 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 329 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 9 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
11% |
| 9/10 | 2 |
|
22% |
| 8/10 | 5 |
|
56% |
| 7/10 | 1 |
|
11% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.33% Average
The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
97.76%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Julie Margin | 9/10 | 43 days | 100% |
| Eric Ferrua | 10/10 | 226 days | 98% |
| Javent | 10/10 | 226 days | 98% |
| Celine D | 10/10 | 257 days | 97% |
| Pamela Ralph | 10/10 | 285 days | 96% |
| Willem Buur | 10/10 | 285 days | 96% |
| Julia Newton | 10/10 | 285 days | 96% |
| Thom S | 10/10 | 316 days | 95% |
| Charla Grant | 10/10 | 316 days | 95% |
| Pablo Granados | 10/10 | 347 days | 94% |
| Marie McDonald | 10/10 | 347 days | 94% |
| Sarah | 10/10 | 347 days | 94% |
| Andrew Crutchfield | 10/10 | 377 days | 93% |
| Matthew Maguire | 10/10 | 377 days | 93% |
| Ryan & Shiv | 10/10 | 408 days | 92% |
| Damian Bason | 10/10 | 408 days | 92% |
| Sina & Julius | 10/10 | 438 days | 90% |
| Sue | 8/10 | 591 days | 79% |
| Ana Jauregui | 10/10 | 591 days | 81% |
| Michael Bachner | 10/10 | 622 days | 79% |
| Holly Ramseier | 10/10 | 651 days | 77% |
| Stanislav a Lada | 10/10 | 682 days | 74% |
| Philipp | 10/10 | 682 days | 74% |
| Thomas | 10/10 | 713 days | 72% |
| Arne | 10/10 | 713 days | 72% |
| ingrid oosterhuis | 9/10 | 743 days | 69% |
| Joshua Robinson | 10/10 | 743 days | 69% |
| Anita Laurent | 10/10 | 743 days | 69% |
| Ben G | 10/10 | 743 days | 69% |
| Karl | 10/10 | 743 days | 69% |
| Carol | 10/10 | 804 days | 64% |
| Rahel Herzog | 7/10 | 866 days | 54% |
| Sam | 10/10 | 957 days | 48% |
| Mike Hemmert | 10/10 | 957 days | 48% |
| Adam Bar | 10/10 | 957 days | 48% |
| Alistair Oldham | 10/10 | 988 days | 45% |
| Matt Mead | 9/10 | 1016 days | 42% |
| Mickael Courio | 10/10 | 1047 days | 40% |
| Karl P | 10/10 | 1047 days | 40% |
| Adam Bennett | 10/10 | 1078 days | 37% |
| Tammy | 10/10 | 1078 days | 37% |
| Irene Chambers | 10/10 | 1108 days | 35% |
| Bethany | 10/10 | 1139 days | 32% |
| Eshan Mathur | 10/10 | 1169 days | 30% |
| Javier | 10/10 | 1169 days | 30% |
| Jonas Verreyken | 10/10 | 1169 days | 30% |
| Jono | 10/10 | 1200 days | 28% |
| Marc Pepin | 10/10 | 1200 days | 28% |
| Susan Bruce | 9/10 | 1260 days | 23% |
| Malvina Lola | 10/10 | 1261 days | 23% |
| Tina | 10/10 | 1322 days | 20% |
| Aaron and Sarah Schroder | 10/10 | 1353 days | 18% |
| Marni | 10/10 | 1353 days | 18% |
| Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 | 7/10 | 1353 days | 17% |
| Mary | 8/10 | 1353 days | 18% |
| Joanna Dibley | 10/10 | 1381 days | 16% |
| Rachel | 10/10 | 1412 days | 15% |
| Jeff | 10/10 | 1412 days | 15% |
| Laura Gonzalez | 10/10 | 1412 days | 15% |
| Jasmin Moffatt | 10/10 | 1412 days | 15% |
| Mike and Sandy King | 10/10 | 1443 days | 13% |
| Steph | 10/10 | 1473 days | 12% |
| Bryanna | 10/10 | 1473 days | 12% |
| Sanel Van der Merwe | 9/10 | 1534 days | 10% |
| Giovanni Corbellini | 10/10 | 1534 days | 10% |
| Rowan Stewart | 10/10 | 1596 days | 8% |
| TJ Dearlove | 9/10 | 1596 days | 8% |
| Alison and Richard | 9/10 | 1626 days | 7% |
| Ali Evans | 10/10 | 1657 days | 7% |
| Wendy Lawrie | 8/10 | 1686 days | 6% |
| Laura Furse | 10/10 | 1687 days | 6% |
| Frederik Wolf | 10/10 | 1718 days | 6% |
| Lowri | 10/10 | 1718 days | 6% |
| Sandy | 10/10 | 1718 days | 6% |
| Annie DeRuyter | 10/10 | 1745 days | 5% |
| Michael McCalib | 10/10 | 1776 days | 5% |
| C & A Betts | 10/10 | 1777 days | 5% |
| Anne Bennett | 10/10 | 1808 days | 5% |
| Sharlene | 10/10 | 1869 days | 5% |
| Tricia | 10/10 | 1899 days | 5% |
| Kevin Cortella | 9/10 | 1899 days | 5% |
| Jane M. | 10/10 | 1899 days | 5% |
| neethu saranghi | 10/10 | 1929 days | 5% |
| Sarah | 9/10 | 1961 days | 5% |
| Anette Oestergaard | 8/10 | 2082 days | 4% |
| Jim Stevens | 10/10 | 2082 days | 5% |
| Kari Cox | 10/10 | 2082 days | 5% |
| Julie Fleming | 8/10 | 2082 days | 4% |
| Christophe Fasbender | 10/10 | 2082 days | 5% |
| Toby Langley | 10/10 | 2083 days | 5% |
| Lotte Oudendijk | 10/10 | 2083 days | 5% |
| Luisa | 10/10 | 2083 days | 5% |
| Remco Dinjens | 10/10 | 2083 days | 5% |
| Viktoria Bestle | 10/10 | 2083 days | 5% |
| Stefan B. | 10/10 | 2083 days | 5% |
| paul white | 9/10 | 2111 days | 4% |
| George Connolly | 10/10 | 2111 days | 4% |
| Eloïse Cook | 10/10 | 2111 days | 4% |
| MARTIN SCOTT | 9/10 | 2111 days | 4% |
| Pam Hommy | 9/10 | 2111 days | 4% |
| Lindsey Cross | 10/10 | 2112 days | 4% |
| Lauren Sylvester | 10/10 | 2112 days | 4% |
| Holland G | 10/10 | 2112 days | 4% |
| Robert Davies | 10/10 | 2112 days | 4% |
| Alice | 10/10 | 2112 days | 4% |
| Pamela Ralph | 10/10 | 2112 days | 4% |
| Gautier PARISON | 10/10 | 2143 days | 4% |
| Marc Wiedmann | 10/10 | 2143 days | 4% |
| JANET BLIGH | 10/10 | 2143 days | 4% |
| lombard benoit | 9/10 | 2143 days | 4% |
| Wren Mahannah | 10/10 | 2143 days | 4% |
| Rowan Vanduren | 10/10 | 2143 days | 4% |
| Elisabeth Durand | 10/10 | 2143 days | 4% |
| Shar Bay | 10/10 | 2174 days | 4% |
| Mike Scanlon | 9/10 | 2203 days | 4% |
| Markus Hauf | 10/10 | 2203 days | 4% |
| Peter Jones | 9/10 | 2204 days | 4% |
| Bart Cuypers | 10/10 | 2204 days | 4% |
| Armand Francois | 10/10 | 2204 days | 4% |
| ELENA SARBONI | 10/10 | 2204 days | 4% |
| Kassandra Stahl | 9/10 | 2234 days | 4% |
| Timon & Gerdi | 10/10 | 2235 days | 4% |
| david spijker | 10/10 | 2265 days | 4% |
| Lisa Toth | 10/10 | 2417 days | 4% |
| Maryanne | 10/10 | 2418 days | 4% |
| Alexander Naumann | 8/10 | 2448 days | 4% |
| bompan sylvie | 10/10 | 2448 days | 4% |
| Matan Sagee | 10/10 | 2449 days | 4% |
| Roch Beaudoin | 9/10 | 2449 days | 4% |
| Charline Bugala | 10/10 | 2449 days | 4% |
| Sophie Velthuis | 10/10 | 2449 days | 4% |
| Lynne | 9/10 | 2449 days | 4% |
| David K | 9/10 | 2449 days | 4% |
| Thi Thien Trang Truong | 9/10 | 2477 days | 4% |
| G&J Thorp | 9/10 | 2477 days | 4% |
| Cindy Hughes | 10/10 | 2477 days | 4% |
| Alan Macklin | 9/10 | 2477 days | 4% |
| Anita Cranwell | 9/10 | 2477 days | 4% |
| Fadi Khalilieh | 10/10 | 2508 days | 4% |
| Men | 10/10 | 2508 days | 4% |
| Chelsea | 9/10 | 2508 days | 4% |
| Michel de Jonge | 9/10 | 2508 days | 4% |
| Julien | 10/10 | 2508 days | 4% |
| Marjolein van den Hombergh | 10/10 | 2508 days | 4% |
| Malcolm Weaver | 10/10 | 2538 days | 4% |
| Dawn Parker | 8/10 | 2538 days | 4% |
| H Verkerk | 10/10 | 2538 days | 4% |
| Matthew | 10/10 | 2539 days | 4% |
| Bram Schouten | 10/10 | 2539 days | 4% |
| anna simpson | 10/10 | 2539 days | 4% |
| Matt Ballard | 10/10 | 2539 days | 4% |
| Hilco de Boer | 10/10 | 2539 days | 4% |
| Fadri | 10/10 | 2539 days | 4% |
| Gary Sawtell | 10/10 | 2539 days | 4% |
| Ruth Seggerson | 9/10 | 2568 days | 4% |
| Ingrid Peters | 10/10 | 2568 days | 4% |
| Charlotte Adams | 10/10 | 2568 days | 4% |
| John MacLeod | 9/10 | 2569 days | 4% |
| Sarah | 9/10 | 2569 days | 4% |
| Marie-Laurence & Gabriel | 10/10 | 2569 days | 4% |
| Philippe Chiasson | 9/10 | 2569 days | 4% |
| Jonah jones | 10/10 | 2569 days | 4% |
| Toni | 10/10 | 2600 days | 3% |
| Sara G | 10/10 | 2600 days | 3% |
| Joern Kamradt | 10/10 | 2783 days | 3% |
| Thomas Görtz | 9/10 | 2783 days | 3% |
| Livia | 10/10 | 2783 days | 3% |
| Richard Cawley | 10/10 | 2783 days | 3% |
| Petr Horak | 10/10 | 2783 days | 3% |
| HARRIETT STRANGER | 10/10 | 2813 days | 3% |
| Caity | 10/10 | 2814 days | 3% |
| Bec | 10/10 | 2814 days | 3% |
| Cyril Gervais | 10/10 | 2814 days | 3% |
| Jenni Pollington | 10/10 | 2841 days | 3% |
| Marliese Cail | 5/10 | 2841 days | 2% |
| Marc Wagemans | 9/10 | 2842 days | 3% |
| BoatnSusy | 10/10 | 2842 days | 3% |
| Mark Newbery | 9/10 | 2872 days | 3% |
| Rocio Delapenna | 10/10 | 2872 days | 3% |
| Greg Molyneux | 9/10 | 2872 days | 3% |
| Matt Goodwin | 9/10 | 2872 days | 3% |
| Vivienne Jenkins | 10/10 | 2872 days | 3% |
| Rebecca Fraser | 8/10 | 2872 days | 3% |
| krystian gruft | 9/10 | 2872 days | 3% |
| Felix Mercier | 10/10 | 2872 days | 3% |
| Megan Roper | 10/10 | 2872 days | 3% |
| Bethan Blackburn & Sam Tucker Harvey | 10/10 | 2873 days | 3% |
| F C | 9/10 | 2903 days | 3% |
| Manuel Fessler | 8/10 | 2904 days | 3% |
| Didi Sung | 10/10 | 2933 days | 3% |
| Matthew Maddern | 10/10 | 2933 days | 3% |
| Andrew Duignan | 10/10 | 2933 days | 3% |
| Chris Stone | 9/10 | 2933 days | 3% |
| Lai Yick | 10/10 | 2934 days | 3% |
| Sarah Plotts | 7/10 | 2964 days | 3% |
| Thuc Do | 10/10 | 2964 days | 3% |
| Gail W | 10/10 | 2965 days | 3% |
| Becky | 10/10 | 2965 days | 3% |
| Megan Bradley | 10/10 | 3056 days | 3% |
| Nicholas Bover | 9/10 | 3147 days | 2% |
| Mark Ashmore | 8/10 | 3161 days | 1% |
| Helen O'Kane | 9/10 | 3178 days | 2% |
| Carolyn Bell | 9/10 | 3178 days | 2% |
| Dave McMullen | 10/10 | 3178 days | 2% |
| dirkydirk | 10/10 | 3178 days | 2% |
| Lauren Hayes | 9/10 | 3178 days | 2% |
| David West | 10/10 | 3178 days | 2% |
| William CS | 10/10 | 3178 days | 2% |
| Lynda Hawryluk | 10/10 | 3179 days | 2% |
| Jonathan Jeacocke | 9/10 | 3206 days | 2% |
| Simon Gibson | 9/10 | 3206 days | 2% |
| Fong Chan Zeuthen | 8/10 | 3206 days | 2% |
| tmo | 10/10 | 3206 days | 2% |
| Car R | 9/10 | 3206 days | 2% |
| Thue Thomasen | 8/10 | 3211 days | 1% |
| Ilona Roeters | 9/10 | 3237 days | 2% |
| KarineL | 10/10 | 3237 days | 2% |
| Lynne | 10/10 | 3237 days | 2% |
| TinaTequila | 10/10 | 3237 days | 2% |
| Eveet De Beleir | 8/10 | 3250 days | 1% |
| Nick | 9/10 | 3268 days | 2% |
| Bob Low | 10/10 | 3268 days | 2% |
| Josh Jaensch | 10/10 | 3268 days | 2% |
| Nolan Townsend | 9/10 | 3292 days | 1% |
| Ivan W. | 9/10 | 3298 days | 2% |
| Brendon Muller | 9/10 | 3298 days | 2% |
| peter rhodes | 9/10 | 3298 days | 2% |
| R K | 9/10 | 3298 days | 2% |
| Boaz Hemmo | 10/10 | 3329 days | 2% |
| Susan and Benjamin Foster | 10/10 | 3359 days | 2% |
| Kel Thomas | 10/10 | 3359 days | 2% |
| Darryl Wright | 9/10 | 3512 days | 2% |
| Diane Lee | 8/10 | 3512 days | 2% |
| Chrissy Gregory | 10/10 | 3512 days | 2% |
| Kathleen Jentsch | 10/10 | 3543 days | 2% |
| Stefanie Kraemer | 10/10 | 3543 days | 2% |
| Christofer Cronholm | 9/10 | 3543 days | 2% |
| Andrew | 10/10 | 3543 days | 2% |
| Stefan | 9/10 | 3543 days | 2% |
| Katrina | 10/10 | 3551 days | 1% |
| karlea mackie | 10/10 | 3572 days | 2% |
| Amy Hopes | 10/10 | 3572 days | 2% |
| Charlotte Leong | 9/10 | 3572 days | 2% |
| Ulli | 9/10 | 3578 days | 1% |
| Ava Segal | 7/10 | 3603 days | 1% |
| Alex Macdonald | 9/10 | 3603 days | 1% |
| Bruce Peat | 9/10 | 3603 days | 1% |
| Charlotte Demasieres | 8/10 | 3604 days | 1% |
| Oliver Mower | 10/10 | 3604 days | 2% |
| Stephan Gerhard | 10/10 | 3604 days | 2% |
| Scott Bremer | 9/10 | 3634 days | 1% |
| Neil Podkowsky | 8/10 | 3634 days | 1% |
| Mel Handford | 10/10 | 3664 days | 1% |
| Sarah | 10/10 | 3664 days | 1% |
| Matthias Jasch | 8/10 | 3665 days | 1% |
| jenny chatterson | 9/10 | 3665 days | 1% |
| Nicola | 10/10 | 3695 days | 1% |
| Melissa Coyle | 9/10 | 3696 days | 1% |
| H Nichols | 9/10 | 3725 days | 1% |
| Giulia Sassu | 10/10 | 3726 days | 1% |
| Sam Greenhill | 10/10 | 3909 days | 1% |
| June Harris | 10/10 | 3937 days | 1% |
| jennifer taylor | 10/10 | 3937 days | 1% |
| Greg Little | 7/10 | 3958 days | 0% |
| espitalier anne | 9/10 | 3968 days | 1% |
| Steve K | 10/10 | 3968 days | 1% |
| James Brewer | 9/10 | 3968 days | 1% |
| Flora Pense | 10/10 | 3968 days | 1% |
| Jonathan G | 10/10 | 4029 days | 1% |
| Ruth Mundy | 10/10 | 4090 days | 1% |
| Macha Laurent Macha Laurent | 9/10 | 4090 days | 1% |
| Mal B | 10/10 | 4122 days | 0% |
| Jonn Roscoe | 10/10 | 4213 days | 0% |
| Rosanna Moor | 10/10 | 4214 days | 0% |
| Michele | 10/10 | 4244 days | 0% |
| Jyothi Madanlal | 9/10 | 4244 days | 0% |
| sabrina benakouche | 10/10 | 4275 days | 0% |
| Nadiah Abdul Razak | 10/10 | 4275 days | 0% |
| Kamil Gottwald | 10/10 | 4303 days | 0% |
| Carol Wale | 10/10 | 4303 days | 0% |
| Juli Wolter | 10/10 | 4334 days | 0% |
| Laura Mrozinski | 9/10 | 4334 days | 0% |
| Jon Edvard | 10/10 | 4365 days | 0% |
| Kim | 10/10 | 4365 days | 0% |
| Sean Santee | 9/10 | 4395 days | 1% |
| Rob | 9/10 | 4395 days | 1% |
| Martin Shead | 9/10 | 4395 days | 1% |
| Ben K. C. Laksana | 8/10 | 4426 days | 1% |
| Ken Barrett | 10/10 | 4426 days | 1% |
| John Ryan | 10/10 | 4426 days | 1% |
| Matt Wilson | 10/10 | 4426 days | 1% |
| Pascaline Ruhl | 10/10 | 4456 days | 1% |
| AnneDef | 10/10 | 4456 days | 1% |
| Peter Scanes | 9/10 | 4456 days | 1% |
| nicola1 | 10/10 | 4456 days | 1% |
| Renate | 10/10 | 4579 days | 1% |
| CJ1411 | 9/10 | 4668 days | 1% |
| Nicola Cooper | 9/10 | 4668 days | 1% |
| Auckland Piwis | 9/10 | 4668 days | 1% |
| Emma S | 10/10 | 4699 days | 1% |
| Jared | 10/10 | 4730 days | 1% |
| laynee jones | 10/10 | 4730 days | 1% |
| larilau | 9/10 | 4760 days | 1% |
| medellia371 | 9/10 | 4791 days | 1% |
| lisatim | 9/10 | 4944 days | 1% |
| Nick Rath | 10/10 | 4974 days | 1% |
| Mr NisbetJones | 8/10 | 5010 days | 1% |
| mcphersj | 9/10 | 5065 days | 1% |
| teammahoney | 10/10 | 5065 days | 1% |
| MVT | 10/10 | 5096 days | 1% |
| TaylorEigsti | 10/10 | 5126 days | 1% |
| mark2073ranker | 10/10 | 5126 days | 1% |
| Jocelyn | 10/10 | 5126 days | 1% |
| TwoBackpacksOneWorld | 9/10 | 5157 days | 1% |
| shaneo12 | 10/10 | 5218 days | 1% |
| cannailloune | 9/10 | 5218 days | 1% |
| melandcharles | 10/10 | 5340 days | 1% |
| xanthiaj | 9/10 | 5371 days | 1% |
| Mark Irwin | 8/10 | 5382 days | 1% |
| jhazel | 10/10 | 5461 days | 1% |
| masagoes | 9/10 | 5491 days | 1% |
| quirkey8 | 10/10 | 5522 days | 1% |
| SarahMc | 10/10 | 5522 days | 1% |
| jessh | 10/10 | 5522 days | 1% |
| MichaelMatthias | 10/10 | 5552 days | 1% |
| Daz | 10/10 | 5552 days | 1% |
| mattw887 | 6/10 | 5614 days | 1% |
| Angus10 | 10/10 | 5614 days | 1% |
| griffithgreg | 10/10 | 5644 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.92% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 45 days. The Camperco experience has 1 recent ranking. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Camperco experience has been adjusted for 15 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 12 | -0.24% |
| 13 | -0.26% |
| 14 | -0.28% |
| 15 | -0.30% |
| 16 | -0.32% |
| 17 | -0.34% |
| 18 | -0.36% |
| … | … |
Balancing Adjustment
0.45% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.