G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Camperco

Valid Reviews

333 Valid Reviews

The Camperco experience has a total of 339 reviews. There are 333 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 333 valid reviews:

Rating Count Percentage
10/10 224
67%
9/10 82
25%
8/10 20
6%
7/10 5
2%
6/10 1
0%
5/10 1
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.62% Average

The raw data average (mean) for all the Camperco valid reviews is 95.62% and is based on 333 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 333 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 1
11%
9/10 2
22%
8/10 5
56%
7/10 1
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

98.06%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Anne Reck 10/10 60 days 100%
Colin Lemmer 10/10 181 days 98%
WENDY AND SI 10/10 211 days 98%
Scott Wallis 10/10 211 days 98%
Julie Margin 9/10 242 days 96%
Eric Ferrua 10/10 425 days 90%
Javent 10/10 425 days 90%
Celine D 10/10 456 days 88%
Pamela Ralph 10/10 484 days 87%
Willem Buur 10/10 484 days 87%
Julia Newton 10/10 484 days 87%
Thom S 10/10 515 days 85%
Charla Grant 10/10 515 days 85%
Pablo Granados 10/10 546 days 83%
Marie McDonald 10/10 546 days 83%
Sarah 10/10 546 days 83%
Andrew Crutchfield 10/10 576 days 81%
Matthew Maguire 10/10 576 days 81%
Ryan & Shiv 10/10 607 days 79%
Damian Bason 10/10 607 days 79%
Sina & Julius 10/10 637 days 77%
Sue 8/10 790 days 63%
Ana Jauregui 10/10 790 days 64%
Michael Bachner 10/10 821 days 62%
Holly Ramseier 10/10 850 days 59%
Stanislav a Lada 10/10 881 days 56%
Philipp 10/10 881 days 56%
Thomas 10/10 912 days 53%
Arne 10/10 912 days 53%
ingrid oosterhuis 9/10 942 days 49%
Joshua Robinson 10/10 942 days 50%
Anita Laurent 10/10 942 days 50%
Ben G 10/10 942 days 50%
Karl 10/10 942 days 50%
Carol 10/10 1003 days 44%
Rahel Herzog 7/10 1065 days 35%
Sam 10/10 1156 days 31%
Mike Hemmert 10/10 1156 days 31%
Adam Bar 10/10 1156 days 31%
Alistair Oldham 10/10 1187 days 28%
Matt Mead 9/10 1215 days 26%
Mickael Courio 10/10 1246 days 24%
Karl P 10/10 1246 days 24%
Adam Bennett 10/10 1277 days 22%
Tammy 10/10 1277 days 22%
Irene Chambers 10/10 1307 days 20%
Bethany 10/10 1338 days 18%
Eshan Mathur 10/10 1368 days 17%
Javier 10/10 1368 days 17%
Jonas Verreyken 10/10 1368 days 17%
Jono 10/10 1399 days 15%
Marc Pepin 10/10 1399 days 15%
Susan Bruce 9/10 1459 days 12%
Malvina Lola 10/10 1460 days 13%
Tina 10/10 1521 days 10%
Aaron and Sarah Schroder 10/10 1552 days 9%
Marni 10/10 1552 days 9%
Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 7/10 1552 days 9%
Mary 8/10 1552 days 9%
Joanna Dibley 10/10 1580 days 8%
Rachel 10/10 1611 days 8%
Jeff 10/10 1611 days 8%
Laura Gonzalez 10/10 1611 days 8%
Jasmin Moffatt 10/10 1611 days 8%
Mike and Sandy King 10/10 1642 days 7%
Steph 10/10 1672 days 6%
Bryanna 10/10 1672 days 6%
Sanel Van der Merwe 9/10 1733 days 5%
Giovanni Corbellini 10/10 1733 days 5%
Rowan Stewart 10/10 1795 days 5%
TJ Dearlove 9/10 1795 days 5%
Alison and Richard 9/10 1825 days 5%
Ali Evans 10/10 1856 days 5%
Wendy Lawrie 8/10 1885 days 5%
Laura Furse 10/10 1886 days 5%
Frederik Wolf 10/10 1917 days 5%
Lowri 10/10 1917 days 5%
Sandy 10/10 1917 days 5%
Annie DeRuyter 10/10 1944 days 5%
Michael McCalib 10/10 1975 days 5%
C & A Betts 10/10 1976 days 5%
Anne Bennett 10/10 2007 days 5%
Sharlene 10/10 2068 days 4%
Tricia 10/10 2098 days 4%
Kevin Cortella 9/10 2098 days 4%
Jane M. 10/10 2098 days 4%
neethu saranghi 10/10 2128 days 4%
Sarah 9/10 2160 days 4%
Anette Oestergaard 8/10 2281 days 4%
Jim Stevens 10/10 2281 days 4%
Kari Cox 10/10 2281 days 4%
Julie Fleming 8/10 2281 days 4%
Christophe Fasbender 10/10 2281 days 4%
Toby Langley 10/10 2282 days 4%
Lotte Oudendijk 10/10 2282 days 4%
Luisa 10/10 2282 days 4%
Remco Dinjens 10/10 2282 days 4%
Viktoria Bestle 10/10 2282 days 4%
Stefan B. 10/10 2282 days 4%
paul white 9/10 2310 days 4%
George Connolly 10/10 2310 days 4%
Eloïse Cook 10/10 2310 days 4%
MARTIN SCOTT 9/10 2310 days 4%
Pam Hommy 9/10 2310 days 4%
Lindsey Cross 10/10 2311 days 4%
Lauren Sylvester 10/10 2311 days 4%
Holland G 10/10 2311 days 4%
Robert Davies 10/10 2311 days 4%
Alice 10/10 2311 days 4%
Pamela Ralph 10/10 2311 days 4%
Gautier PARISON 10/10 2342 days 4%
Marc Wiedmann 10/10 2342 days 4%
JANET BLIGH 10/10 2342 days 4%
lombard benoit 9/10 2342 days 4%
Wren Mahannah 10/10 2342 days 4%
Rowan Vanduren 10/10 2342 days 4%
Elisabeth Durand 10/10 2342 days 4%
Shar Bay 10/10 2373 days 4%
Mike Scanlon 9/10 2402 days 4%
Markus Hauf 10/10 2402 days 4%
Peter Jones 9/10 2403 days 4%
Bart Cuypers 10/10 2403 days 4%
Armand Francois 10/10 2403 days 4%
ELENA SARBONI 10/10 2403 days 4%
Kassandra Stahl 9/10 2433 days 4%
Timon & Gerdi 10/10 2434 days 4%
david spijker 10/10 2464 days 4%
Lisa Toth 10/10 2616 days 3%
Maryanne 10/10 2617 days 3%
Alexander Naumann 8/10 2647 days 3%
bompan sylvie 10/10 2647 days 3%
Matan Sagee 10/10 2648 days 3%
Roch Beaudoin 9/10 2648 days 3%
Charline Bugala 10/10 2648 days 3%
Sophie Velthuis 10/10 2648 days 3%
Lynne 9/10 2648 days 3%
David K 9/10 2648 days 3%
Thi Thien Trang Truong 9/10 2676 days 3%
G&J Thorp 9/10 2676 days 3%
Cindy Hughes 10/10 2676 days 3%
Alan Macklin 9/10 2676 days 3%
Anita Cranwell 9/10 2676 days 3%
Fadi Khalilieh 10/10 2707 days 3%
Men 10/10 2707 days 3%
Chelsea 9/10 2707 days 3%
Michel de Jonge 9/10 2707 days 3%
Julien 10/10 2707 days 3%
Marjolein van den Hombergh 10/10 2707 days 3%
Malcolm Weaver 10/10 2737 days 3%
Dawn Parker 8/10 2737 days 3%
H Verkerk 10/10 2737 days 3%
Matthew 10/10 2738 days 3%
Bram Schouten 10/10 2738 days 3%
anna simpson 10/10 2738 days 3%
Matt Ballard 10/10 2738 days 3%
Hilco de Boer 10/10 2738 days 3%
Fadri 10/10 2738 days 3%
Gary Sawtell 10/10 2738 days 3%
Ruth Seggerson 9/10 2767 days 3%
Ingrid Peters 10/10 2767 days 3%
Charlotte Adams 10/10 2767 days 3%
John MacLeod 9/10 2768 days 3%
Sarah 9/10 2768 days 3%
Marie-Laurence & Gabriel 10/10 2768 days 3%
Philippe Chiasson 9/10 2768 days 3%
Jonah jones 10/10 2768 days 3%
Toni 10/10 2799 days 3%
Sara G 10/10 2799 days 3%
Joern Kamradt 10/10 2982 days 3%
Thomas Görtz 9/10 2982 days 3%
Livia 10/10 2982 days 3%
Richard Cawley 10/10 2982 days 3%
Petr Horak 10/10 2982 days 3%
HARRIETT STRANGER 10/10 3012 days 3%
Caity 10/10 3013 days 3%
Bec 10/10 3013 days 3%
Cyril Gervais 10/10 3013 days 3%
Jenni Pollington 10/10 3040 days 3%
Marliese Cail 5/10 3040 days 2%
Marc Wagemans 9/10 3041 days 2%
BoatnSusy 10/10 3041 days 3%
Mark Newbery 9/10 3071 days 2%
Rocio Delapenna 10/10 3071 days 2%
Greg Molyneux 9/10 3071 days 2%
Matt Goodwin 9/10 3071 days 2%
Vivienne Jenkins 10/10 3071 days 2%
Rebecca Fraser 8/10 3071 days 2%
krystian gruft 9/10 3071 days 2%
Felix Mercier 10/10 3071 days 2%
Megan Roper 10/10 3071 days 2%
Bethan Blackburn & Sam Tucker Harvey 10/10 3072 days 2%
F C 9/10 3102 days 2%
Manuel Fessler 8/10 3103 days 2%
Didi Sung 10/10 3132 days 2%
Matthew Maddern 10/10 3132 days 2%
Andrew Duignan 10/10 3132 days 2%
Chris Stone 9/10 3132 days 2%
Lai Yick 10/10 3133 days 2%
Sarah Plotts 7/10 3163 days 2%
Thuc Do 10/10 3163 days 2%
Gail W 10/10 3164 days 2%
Becky 10/10 3164 days 2%
Megan Bradley 10/10 3255 days 2%
Nicholas Bover 9/10 3346 days 2%
Mark Ashmore 8/10 3360 days 1%
Helen O'Kane 9/10 3377 days 2%
Carolyn Bell 9/10 3377 days 2%
Dave McMullen 10/10 3377 days 2%
dirkydirk 10/10 3377 days 2%
Lauren Hayes 9/10 3377 days 2%
David West 10/10 3377 days 2%
William CS 10/10 3377 days 2%
Lynda Hawryluk 10/10 3378 days 2%
Jonathan Jeacocke 9/10 3405 days 2%
Simon Gibson 9/10 3405 days 2%
Fong Chan Zeuthen 8/10 3405 days 2%
tmo 10/10 3405 days 2%
Car R 9/10 3405 days 2%
Thue Thomasen 8/10 3410 days 1%
Ilona Roeters 9/10 3436 days 2%
KarineL 10/10 3436 days 2%
Lynne 10/10 3436 days 2%
TinaTequila 10/10 3436 days 2%
Eveet De Beleir 8/10 3449 days 1%
Nick 9/10 3467 days 2%
Bob Low 10/10 3467 days 2%
Josh Jaensch 10/10 3467 days 2%
Nolan Townsend 9/10 3491 days 1%
Ivan W. 9/10 3497 days 2%
Brendon Muller 9/10 3497 days 2%
peter rhodes 9/10 3497 days 2%
R K 9/10 3497 days 2%
Boaz Hemmo 10/10 3528 days 2%
Susan and Benjamin Foster 10/10 3558 days 1%
Kel Thomas 10/10 3558 days 1%
Darryl Wright 9/10 3711 days 1%
Diane Lee 8/10 3711 days 1%
Chrissy Gregory 10/10 3711 days 1%
Kathleen Jentsch 10/10 3742 days 1%
Stefanie Kraemer 10/10 3742 days 1%
Christofer Cronholm 9/10 3742 days 1%
Andrew 10/10 3742 days 1%
Stefan 9/10 3742 days 1%
Katrina 10/10 3750 days 1%
karlea mackie 10/10 3771 days 1%
Amy Hopes 10/10 3771 days 1%
Charlotte Leong 9/10 3771 days 1%
Ulli 9/10 3777 days 1%
Ava Segal 7/10 3802 days 1%
Alex Macdonald 9/10 3802 days 1%
Bruce Peat 9/10 3802 days 1%
Charlotte Demasieres 8/10 3803 days 1%
Oliver Mower 10/10 3803 days 1%
Stephan Gerhard 10/10 3803 days 1%
Scott Bremer 9/10 3833 days 1%
Neil Podkowsky 8/10 3833 days 1%
Mel Handford 10/10 3863 days 1%
Sarah 10/10 3863 days 1%
Matthias Jasch 8/10 3864 days 1%
jenny chatterson 9/10 3864 days 1%
Nicola 10/10 3894 days 1%
Melissa Coyle 9/10 3895 days 1%
H Nichols 9/10 3924 days 1%
Giulia Sassu 10/10 3925 days 1%
Sam Greenhill 10/10 4108 days 0%
June Harris 10/10 4136 days 0%
jennifer taylor 10/10 4136 days 0%
Greg Little 7/10 4157 days 0%
espitalier anne 9/10 4167 days 0%
Steve K 10/10 4167 days 0%
James Brewer 9/10 4167 days 0%
Flora Pense 10/10 4167 days 0%
Jonathan G 10/10 4228 days 0%
Ruth Mundy 10/10 4289 days 0%
Macha Laurent Macha Laurent 9/10 4289 days 0%
Mal B 10/10 4321 days 0%
Jonn Roscoe 10/10 4412 days 1%
Rosanna Moor 10/10 4413 days 1%
Michele 10/10 4443 days 1%
Jyothi Madanlal 9/10 4443 days 1%
sabrina benakouche 10/10 4474 days 1%
Nadiah Abdul Razak 10/10 4474 days 1%
Kamil Gottwald 10/10 4502 days 1%
Carol Wale 10/10 4502 days 1%
Juli Wolter 10/10 4533 days 1%
Laura Mrozinski 9/10 4533 days 1%
Jon Edvard 10/10 4564 days 1%
Kim 10/10 4564 days 1%
Sean Santee 9/10 4594 days 1%
Rob 9/10 4594 days 1%
Martin Shead 9/10 4594 days 1%
Ben K. C. Laksana 8/10 4625 days 1%
Ken Barrett 10/10 4625 days 1%
John Ryan 10/10 4625 days 1%
Matt Wilson 10/10 4625 days 1%
Pascaline Ruhl 10/10 4655 days 1%
AnneDef 10/10 4655 days 1%
Peter Scanes 9/10 4655 days 1%
nicola1 10/10 4655 days 1%
Renate 10/10 4778 days 1%
CJ1411 9/10 4867 days 1%
Nicola Cooper 9/10 4867 days 1%
Auckland Piwis 9/10 4867 days 1%
Emma S 10/10 4898 days 1%
Jared 10/10 4929 days 1%
laynee jones 10/10 4929 days 1%
larilau 9/10 4959 days 1%
medellia371 9/10 4990 days 1%
lisatim 9/10 5143 days 1%
Nick Rath 10/10 5173 days 1%
Mr NisbetJones 8/10 5209 days 0%
mcphersj 9/10 5264 days 1%
teammahoney 10/10 5264 days 1%
MVT 10/10 5295 days 1%
TaylorEigsti 10/10 5325 days 1%
mark2073ranker 10/10 5325 days 1%
Jocelyn 10/10 5325 days 1%
TwoBackpacksOneWorld 9/10 5356 days 1%
shaneo12 10/10 5417 days 1%
cannailloune 9/10 5417 days 1%
melandcharles 10/10 5539 days 1%
xanthiaj 9/10 5570 days 1%
Mark Irwin 8/10 5581 days 0%
jhazel 10/10 5660 days 1%
masagoes 9/10 5690 days 1%
quirkey8 10/10 5721 days 1%
SarahMc 10/10 5721 days 1%
jessh 10/10 5721 days 1%
MichaelMatthias 10/10 5751 days 1%
Daz 10/10 5751 days 1%
mattw887 6/10 5813 days 1%
Angus10 10/10 5813 days 1%
griffithgreg 10/10 5843 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.16% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 105 days. The Camperco experience has 1 recent ranking. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Camperco experience has been adjusted for 43 days. Adjustments are according to the following table.

Days Adjustment
40 -0.49%
41 -0.51%
42 -0.52%
43 -0.53%
44 -0.54%
45 -0.56%
46 -0.57%

Balancing Adjustment

0.44% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.