Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Camperco

Valid Reviews

333 Valid Reviews

The Camperco experience has a total of 338 reviews. There are 333 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 333 valid reviews:

Rating Count Percentage
10/10 224
67%
9/10 82
25%
8/10 20
6%
7/10 5
2%
6/10 1
0%
5/10 1
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.62% Average

The raw data average (mean) for all the Camperco valid reviews is 95.62% and is based on 333 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 333 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 1
11%
9/10 2
22%
8/10 5
56%
7/10 1
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

98.05%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Anne Reck 10/10 40 days 100%
Colin Lemmer 10/10 161 days 99%
WENDY AND SI 10/10 191 days 98%
Scott Wallis 10/10 191 days 98%
Julie Margin 9/10 222 days 96%
Eric Ferrua 10/10 405 days 91%
Javent 10/10 405 days 91%
Celine D 10/10 436 days 89%
Pamela Ralph 10/10 464 days 88%
Willem Buur 10/10 464 days 88%
Julia Newton 10/10 464 days 88%
Thom S 10/10 495 days 86%
Charla Grant 10/10 495 days 86%
Pablo Granados 10/10 526 days 84%
Marie McDonald 10/10 526 days 84%
Sarah 10/10 526 days 84%
Andrew Crutchfield 10/10 556 days 82%
Matthew Maguire 10/10 556 days 82%
Ryan & Shiv 10/10 587 days 80%
Damian Bason 10/10 587 days 80%
Sina & Julius 10/10 617 days 78%
Sue 8/10 770 days 65%
Ana Jauregui 10/10 770 days 66%
Michael Bachner 10/10 801 days 63%
Holly Ramseier 10/10 830 days 61%
Stanislav a Lada 10/10 861 days 58%
Philipp 10/10 861 days 58%
Thomas 10/10 892 days 55%
Arne 10/10 892 days 55%
ingrid oosterhuis 9/10 922 days 51%
Joshua Robinson 10/10 922 days 51%
Anita Laurent 10/10 922 days 51%
Ben G 10/10 922 days 51%
Karl 10/10 922 days 51%
Carol 10/10 983 days 45%
Rahel Herzog 7/10 1045 days 37%
Sam 10/10 1136 days 32%
Mike Hemmert 10/10 1136 days 32%
Adam Bar 10/10 1136 days 32%
Alistair Oldham 10/10 1167 days 30%
Matt Mead 9/10 1195 days 27%
Mickael Courio 10/10 1226 days 25%
Karl P 10/10 1226 days 25%
Adam Bennett 10/10 1257 days 23%
Tammy 10/10 1257 days 23%
Irene Chambers 10/10 1287 days 21%
Bethany 10/10 1318 days 20%
Eshan Mathur 10/10 1348 days 18%
Javier 10/10 1348 days 18%
Jonas Verreyken 10/10 1348 days 18%
Jono 10/10 1379 days 16%
Marc Pepin 10/10 1379 days 16%
Susan Bruce 9/10 1439 days 13%
Malvina Lola 10/10 1440 days 13%
Tina 10/10 1501 days 11%
Aaron and Sarah Schroder 10/10 1532 days 10%
Marni 10/10 1532 days 10%
Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 7/10 1532 days 9%
Mary 8/10 1532 days 10%
Joanna Dibley 10/10 1560 days 9%
Rachel 10/10 1591 days 8%
Jeff 10/10 1591 days 8%
Laura Gonzalez 10/10 1591 days 8%
Jasmin Moffatt 10/10 1591 days 8%
Mike and Sandy King 10/10 1622 days 7%
Steph 10/10 1652 days 7%
Bryanna 10/10 1652 days 7%
Sanel Van der Merwe 9/10 1713 days 6%
Giovanni Corbellini 10/10 1713 days 6%
Rowan Stewart 10/10 1775 days 5%
TJ Dearlove 9/10 1775 days 5%
Alison and Richard 9/10 1805 days 5%
Ali Evans 10/10 1836 days 5%
Wendy Lawrie 8/10 1865 days 5%
Laura Furse 10/10 1866 days 5%
Frederik Wolf 10/10 1897 days 5%
Lowri 10/10 1897 days 5%
Sandy 10/10 1897 days 5%
Annie DeRuyter 10/10 1924 days 5%
Michael McCalib 10/10 1955 days 5%
C & A Betts 10/10 1956 days 5%
Anne Bennett 10/10 1987 days 5%
Sharlene 10/10 2048 days 4%
Tricia 10/10 2078 days 4%
Kevin Cortella 9/10 2078 days 4%
Jane M. 10/10 2078 days 4%
neethu saranghi 10/10 2108 days 4%
Sarah 9/10 2140 days 4%
Anette Oestergaard 8/10 2261 days 4%
Jim Stevens 10/10 2261 days 4%
Kari Cox 10/10 2261 days 4%
Julie Fleming 8/10 2261 days 4%
Christophe Fasbender 10/10 2261 days 4%
Toby Langley 10/10 2262 days 4%
Lotte Oudendijk 10/10 2262 days 4%
Luisa 10/10 2262 days 4%
Remco Dinjens 10/10 2262 days 4%
Viktoria Bestle 10/10 2262 days 4%
Stefan B. 10/10 2262 days 4%
paul white 9/10 2290 days 4%
George Connolly 10/10 2290 days 4%
Eloïse Cook 10/10 2290 days 4%
MARTIN SCOTT 9/10 2290 days 4%
Pam Hommy 9/10 2290 days 4%
Lindsey Cross 10/10 2291 days 4%
Lauren Sylvester 10/10 2291 days 4%
Holland G 10/10 2291 days 4%
Robert Davies 10/10 2291 days 4%
Alice 10/10 2291 days 4%
Pamela Ralph 10/10 2291 days 4%
Gautier PARISON 10/10 2322 days 4%
Marc Wiedmann 10/10 2322 days 4%
JANET BLIGH 10/10 2322 days 4%
lombard benoit 9/10 2322 days 4%
Wren Mahannah 10/10 2322 days 4%
Rowan Vanduren 10/10 2322 days 4%
Elisabeth Durand 10/10 2322 days 4%
Shar Bay 10/10 2353 days 4%
Mike Scanlon 9/10 2382 days 4%
Markus Hauf 10/10 2382 days 4%
Peter Jones 9/10 2383 days 4%
Bart Cuypers 10/10 2383 days 4%
Armand Francois 10/10 2383 days 4%
ELENA SARBONI 10/10 2383 days 4%
Kassandra Stahl 9/10 2413 days 4%
Timon & Gerdi 10/10 2414 days 4%
david spijker 10/10 2444 days 4%
Lisa Toth 10/10 2596 days 3%
Maryanne 10/10 2597 days 3%
Alexander Naumann 8/10 2627 days 3%
bompan sylvie 10/10 2627 days 3%
Matan Sagee 10/10 2628 days 3%
Roch Beaudoin 9/10 2628 days 3%
Charline Bugala 10/10 2628 days 3%
Sophie Velthuis 10/10 2628 days 3%
Lynne 9/10 2628 days 3%
David K 9/10 2628 days 3%
Thi Thien Trang Truong 9/10 2656 days 3%
G&J Thorp 9/10 2656 days 3%
Cindy Hughes 10/10 2656 days 3%
Alan Macklin 9/10 2656 days 3%
Anita Cranwell 9/10 2656 days 3%
Fadi Khalilieh 10/10 2687 days 3%
Men 10/10 2687 days 3%
Chelsea 9/10 2687 days 3%
Michel de Jonge 9/10 2687 days 3%
Julien 10/10 2687 days 3%
Marjolein van den Hombergh 10/10 2687 days 3%
Malcolm Weaver 10/10 2717 days 3%
Dawn Parker 8/10 2717 days 3%
H Verkerk 10/10 2717 days 3%
Matthew 10/10 2718 days 3%
Bram Schouten 10/10 2718 days 3%
anna simpson 10/10 2718 days 3%
Matt Ballard 10/10 2718 days 3%
Hilco de Boer 10/10 2718 days 3%
Fadri 10/10 2718 days 3%
Gary Sawtell 10/10 2718 days 3%
Ruth Seggerson 9/10 2747 days 3%
Ingrid Peters 10/10 2747 days 3%
Charlotte Adams 10/10 2747 days 3%
John MacLeod 9/10 2748 days 3%
Sarah 9/10 2748 days 3%
Marie-Laurence & Gabriel 10/10 2748 days 3%
Philippe Chiasson 9/10 2748 days 3%
Jonah jones 10/10 2748 days 3%
Toni 10/10 2779 days 3%
Sara G 10/10 2779 days 3%
Joern Kamradt 10/10 2962 days 3%
Thomas Görtz 9/10 2962 days 3%
Livia 10/10 2962 days 3%
Richard Cawley 10/10 2962 days 3%
Petr Horak 10/10 2962 days 3%
HARRIETT STRANGER 10/10 2992 days 3%
Caity 10/10 2993 days 3%
Bec 10/10 2993 days 3%
Cyril Gervais 10/10 2993 days 3%
Jenni Pollington 10/10 3020 days 3%
Marliese Cail 5/10 3020 days 2%
Marc Wagemans 9/10 3021 days 2%
BoatnSusy 10/10 3021 days 3%
Mark Newbery 9/10 3051 days 2%
Rocio Delapenna 10/10 3051 days 2%
Greg Molyneux 9/10 3051 days 2%
Matt Goodwin 9/10 3051 days 2%
Vivienne Jenkins 10/10 3051 days 2%
Rebecca Fraser 8/10 3051 days 2%
krystian gruft 9/10 3051 days 2%
Felix Mercier 10/10 3051 days 2%
Megan Roper 10/10 3051 days 2%
Bethan Blackburn & Sam Tucker Harvey 10/10 3052 days 2%
F C 9/10 3082 days 2%
Manuel Fessler 8/10 3083 days 2%
Didi Sung 10/10 3112 days 2%
Matthew Maddern 10/10 3112 days 2%
Andrew Duignan 10/10 3112 days 2%
Chris Stone 9/10 3112 days 2%
Lai Yick 10/10 3113 days 2%
Sarah Plotts 7/10 3143 days 2%
Thuc Do 10/10 3143 days 2%
Gail W 10/10 3144 days 2%
Becky 10/10 3144 days 2%
Megan Bradley 10/10 3235 days 2%
Nicholas Bover 9/10 3326 days 2%
Mark Ashmore 8/10 3340 days 1%
Helen O'Kane 9/10 3357 days 2%
Carolyn Bell 9/10 3357 days 2%
Dave McMullen 10/10 3357 days 2%
dirkydirk 10/10 3357 days 2%
Lauren Hayes 9/10 3357 days 2%
David West 10/10 3357 days 2%
William CS 10/10 3357 days 2%
Lynda Hawryluk 10/10 3358 days 2%
Jonathan Jeacocke 9/10 3385 days 2%
Simon Gibson 9/10 3385 days 2%
Fong Chan Zeuthen 8/10 3385 days 2%
tmo 10/10 3385 days 2%
Car R 9/10 3385 days 2%
Thue Thomasen 8/10 3390 days 1%
Ilona Roeters 9/10 3416 days 2%
KarineL 10/10 3416 days 2%
Lynne 10/10 3416 days 2%
TinaTequila 10/10 3416 days 2%
Eveet De Beleir 8/10 3429 days 1%
Nick 9/10 3447 days 2%
Bob Low 10/10 3447 days 2%
Josh Jaensch 10/10 3447 days 2%
Nolan Townsend 9/10 3471 days 1%
Ivan W. 9/10 3477 days 2%
Brendon Muller 9/10 3477 days 2%
peter rhodes 9/10 3477 days 2%
R K 9/10 3477 days 2%
Boaz Hemmo 10/10 3508 days 2%
Susan and Benjamin Foster 10/10 3538 days 1%
Kel Thomas 10/10 3538 days 1%
Darryl Wright 9/10 3691 days 1%
Diane Lee 8/10 3691 days 1%
Chrissy Gregory 10/10 3691 days 1%
Kathleen Jentsch 10/10 3722 days 1%
Stefanie Kraemer 10/10 3722 days 1%
Christofer Cronholm 9/10 3722 days 1%
Andrew 10/10 3722 days 1%
Stefan 9/10 3722 days 1%
Katrina 10/10 3730 days 1%
karlea mackie 10/10 3751 days 1%
Amy Hopes 10/10 3751 days 1%
Charlotte Leong 9/10 3751 days 1%
Ulli 9/10 3757 days 1%
Ava Segal 7/10 3782 days 1%
Alex Macdonald 9/10 3782 days 1%
Bruce Peat 9/10 3782 days 1%
Charlotte Demasieres 8/10 3783 days 1%
Oliver Mower 10/10 3783 days 1%
Stephan Gerhard 10/10 3783 days 1%
Scott Bremer 9/10 3813 days 1%
Neil Podkowsky 8/10 3813 days 1%
Mel Handford 10/10 3843 days 1%
Sarah 10/10 3843 days 1%
Matthias Jasch 8/10 3844 days 1%
jenny chatterson 9/10 3844 days 1%
Nicola 10/10 3874 days 1%
Melissa Coyle 9/10 3875 days 1%
H Nichols 9/10 3904 days 1%
Giulia Sassu 10/10 3905 days 1%
Sam Greenhill 10/10 4088 days 0%
June Harris 10/10 4116 days 0%
jennifer taylor 10/10 4116 days 0%
Greg Little 7/10 4137 days 0%
espitalier anne 9/10 4147 days 0%
Steve K 10/10 4147 days 0%
James Brewer 9/10 4147 days 0%
Flora Pense 10/10 4147 days 0%
Jonathan G 10/10 4208 days 0%
Ruth Mundy 10/10 4269 days 0%
Macha Laurent Macha Laurent 9/10 4269 days 0%
Mal B 10/10 4301 days 0%
Jonn Roscoe 10/10 4392 days 1%
Rosanna Moor 10/10 4393 days 1%
Michele 10/10 4423 days 1%
Jyothi Madanlal 9/10 4423 days 1%
sabrina benakouche 10/10 4454 days 1%
Nadiah Abdul Razak 10/10 4454 days 1%
Kamil Gottwald 10/10 4482 days 1%
Carol Wale 10/10 4482 days 1%
Juli Wolter 10/10 4513 days 1%
Laura Mrozinski 9/10 4513 days 1%
Jon Edvard 10/10 4544 days 1%
Kim 10/10 4544 days 1%
Sean Santee 9/10 4574 days 1%
Rob 9/10 4574 days 1%
Martin Shead 9/10 4574 days 1%
Ben K. C. Laksana 8/10 4605 days 1%
Ken Barrett 10/10 4605 days 1%
John Ryan 10/10 4605 days 1%
Matt Wilson 10/10 4605 days 1%
Pascaline Ruhl 10/10 4635 days 1%
AnneDef 10/10 4635 days 1%
Peter Scanes 9/10 4635 days 1%
nicola1 10/10 4635 days 1%
Renate 10/10 4758 days 1%
CJ1411 9/10 4847 days 1%
Nicola Cooper 9/10 4847 days 1%
Auckland Piwis 9/10 4847 days 1%
Emma S 10/10 4878 days 1%
Jared 10/10 4909 days 1%
laynee jones 10/10 4909 days 1%
larilau 9/10 4939 days 1%
medellia371 9/10 4970 days 1%
lisatim 9/10 5123 days 1%
Nick Rath 10/10 5153 days 1%
Mr NisbetJones 8/10 5189 days 0%
mcphersj 9/10 5244 days 1%
teammahoney 10/10 5244 days 1%
MVT 10/10 5275 days 1%
TaylorEigsti 10/10 5305 days 1%
mark2073ranker 10/10 5305 days 1%
Jocelyn 10/10 5305 days 1%
TwoBackpacksOneWorld 9/10 5336 days 1%
shaneo12 10/10 5397 days 1%
cannailloune 9/10 5397 days 1%
melandcharles 10/10 5519 days 1%
xanthiaj 9/10 5550 days 1%
Mark Irwin 8/10 5561 days 0%
jhazel 10/10 5640 days 1%
masagoes 9/10 5670 days 1%
quirkey8 10/10 5701 days 1%
SarahMc 10/10 5701 days 1%
jessh 10/10 5701 days 1%
MichaelMatthias 10/10 5731 days 1%
Daz 10/10 5731 days 1%
mattw887 6/10 5793 days 1%
Angus10 10/10 5793 days 1%
griffithgreg 10/10 5823 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.96% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 87 days. The Camperco experience has 1 recent ranking. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Camperco experience has been adjusted for 23 days. Adjustments are according to the following table.

Days Adjustment
20 -0.29%
21 -0.30%
22 -0.32%
23 -0.33%
24 -0.35%
25 -0.36%
26 -0.38%

Balancing Adjustment

0.42% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.