G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
331 Valid Reviews
The Camperco experience has a total of 337 reviews. There are 331 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 331 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 222 |
|
67% |
| 9/10 | 82 |
|
25% |
| 8/10 | 20 |
|
6% |
| 7/10 | 5 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 1 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
95.59% Average
The raw data average (mean) for all the Camperco valid reviews is 95.59% and is based on 331 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
9 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 331 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 9 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
11% |
| 9/10 | 2 |
|
22% |
| 8/10 | 5 |
|
56% |
| 7/10 | 1 |
|
11% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.33% Average
The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
97.88%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Colin Lemmer | 10/10 | 18 days | 100% |
| WENDY AND SI | 10/10 | 48 days | 100% |
| Julie Margin | 9/10 | 79 days | 99% |
| Eric Ferrua | 10/10 | 262 days | 96% |
| Javent | 10/10 | 262 days | 96% |
| Celine D | 10/10 | 293 days | 95% |
| Pamela Ralph | 10/10 | 321 days | 94% |
| Willem Buur | 10/10 | 321 days | 94% |
| Julia Newton | 10/10 | 321 days | 94% |
| Thom S | 10/10 | 352 days | 93% |
| Charla Grant | 10/10 | 352 days | 93% |
| Pablo Granados | 10/10 | 383 days | 92% |
| Marie McDonald | 10/10 | 383 days | 92% |
| Sarah | 10/10 | 383 days | 92% |
| Andrew Crutchfield | 10/10 | 413 days | 90% |
| Matthew Maguire | 10/10 | 413 days | 90% |
| Ryan & Shiv | 10/10 | 444 days | 89% |
| Damian Bason | 10/10 | 444 days | 89% |
| Sina & Julius | 10/10 | 474 days | 87% |
| Sue | 8/10 | 627 days | 76% |
| Ana Jauregui | 10/10 | 627 days | 78% |
| Michael Bachner | 10/10 | 658 days | 75% |
| Holly Ramseier | 10/10 | 687 days | 73% |
| Stanislav a Lada | 10/10 | 718 days | 71% |
| Philipp | 10/10 | 718 days | 71% |
| Thomas | 10/10 | 749 days | 68% |
| Arne | 10/10 | 749 days | 68% |
| ingrid oosterhuis | 9/10 | 779 days | 65% |
| Joshua Robinson | 10/10 | 779 days | 65% |
| Anita Laurent | 10/10 | 779 days | 65% |
| Ben G | 10/10 | 779 days | 65% |
| Karl | 10/10 | 779 days | 65% |
| Carol | 10/10 | 840 days | 60% |
| Rahel Herzog | 7/10 | 902 days | 50% |
| Sam | 10/10 | 993 days | 44% |
| Mike Hemmert | 10/10 | 993 days | 44% |
| Adam Bar | 10/10 | 993 days | 44% |
| Alistair Oldham | 10/10 | 1024 days | 42% |
| Matt Mead | 9/10 | 1052 days | 39% |
| Mickael Courio | 10/10 | 1083 days | 36% |
| Karl P | 10/10 | 1083 days | 36% |
| Adam Bennett | 10/10 | 1114 days | 34% |
| Tammy | 10/10 | 1114 days | 34% |
| Irene Chambers | 10/10 | 1144 days | 31% |
| Bethany | 10/10 | 1175 days | 29% |
| Eshan Mathur | 10/10 | 1205 days | 27% |
| Javier | 10/10 | 1205 days | 27% |
| Jonas Verreyken | 10/10 | 1205 days | 27% |
| Jono | 10/10 | 1236 days | 25% |
| Marc Pepin | 10/10 | 1236 days | 25% |
| Susan Bruce | 9/10 | 1296 days | 21% |
| Malvina Lola | 10/10 | 1297 days | 21% |
| Tina | 10/10 | 1358 days | 17% |
| Aaron and Sarah Schroder | 10/10 | 1389 days | 16% |
| Marni | 10/10 | 1389 days | 16% |
| Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 | 7/10 | 1389 days | 15% |
| Mary | 8/10 | 1389 days | 16% |
| Joanna Dibley | 10/10 | 1417 days | 14% |
| Rachel | 10/10 | 1448 days | 13% |
| Jeff | 10/10 | 1448 days | 13% |
| Laura Gonzalez | 10/10 | 1448 days | 13% |
| Jasmin Moffatt | 10/10 | 1448 days | 13% |
| Mike and Sandy King | 10/10 | 1479 days | 12% |
| Steph | 10/10 | 1509 days | 11% |
| Bryanna | 10/10 | 1509 days | 11% |
| Sanel Van der Merwe | 9/10 | 1570 days | 9% |
| Giovanni Corbellini | 10/10 | 1570 days | 9% |
| Rowan Stewart | 10/10 | 1632 days | 7% |
| TJ Dearlove | 9/10 | 1632 days | 7% |
| Alison and Richard | 9/10 | 1662 days | 6% |
| Ali Evans | 10/10 | 1693 days | 6% |
| Wendy Lawrie | 8/10 | 1722 days | 5% |
| Laura Furse | 10/10 | 1723 days | 6% |
| Frederik Wolf | 10/10 | 1754 days | 5% |
| Lowri | 10/10 | 1754 days | 5% |
| Sandy | 10/10 | 1754 days | 5% |
| Annie DeRuyter | 10/10 | 1781 days | 5% |
| Michael McCalib | 10/10 | 1812 days | 5% |
| C & A Betts | 10/10 | 1813 days | 5% |
| Anne Bennett | 10/10 | 1844 days | 5% |
| Sharlene | 10/10 | 1905 days | 5% |
| Tricia | 10/10 | 1935 days | 5% |
| Kevin Cortella | 9/10 | 1935 days | 5% |
| Jane M. | 10/10 | 1935 days | 5% |
| neethu saranghi | 10/10 | 1965 days | 5% |
| Sarah | 9/10 | 1997 days | 5% |
| Anette Oestergaard | 8/10 | 2118 days | 4% |
| Jim Stevens | 10/10 | 2118 days | 4% |
| Kari Cox | 10/10 | 2118 days | 4% |
| Julie Fleming | 8/10 | 2118 days | 4% |
| Christophe Fasbender | 10/10 | 2118 days | 4% |
| Toby Langley | 10/10 | 2119 days | 4% |
| Lotte Oudendijk | 10/10 | 2119 days | 4% |
| Luisa | 10/10 | 2119 days | 4% |
| Remco Dinjens | 10/10 | 2119 days | 4% |
| Viktoria Bestle | 10/10 | 2119 days | 4% |
| Stefan B. | 10/10 | 2119 days | 4% |
| paul white | 9/10 | 2147 days | 4% |
| George Connolly | 10/10 | 2147 days | 4% |
| Eloïse Cook | 10/10 | 2147 days | 4% |
| MARTIN SCOTT | 9/10 | 2147 days | 4% |
| Pam Hommy | 9/10 | 2147 days | 4% |
| Lindsey Cross | 10/10 | 2148 days | 4% |
| Lauren Sylvester | 10/10 | 2148 days | 4% |
| Holland G | 10/10 | 2148 days | 4% |
| Robert Davies | 10/10 | 2148 days | 4% |
| Alice | 10/10 | 2148 days | 4% |
| Pamela Ralph | 10/10 | 2148 days | 4% |
| Gautier PARISON | 10/10 | 2179 days | 4% |
| Marc Wiedmann | 10/10 | 2179 days | 4% |
| JANET BLIGH | 10/10 | 2179 days | 4% |
| lombard benoit | 9/10 | 2179 days | 4% |
| Wren Mahannah | 10/10 | 2179 days | 4% |
| Rowan Vanduren | 10/10 | 2179 days | 4% |
| Elisabeth Durand | 10/10 | 2179 days | 4% |
| Shar Bay | 10/10 | 2210 days | 4% |
| Mike Scanlon | 9/10 | 2239 days | 4% |
| Markus Hauf | 10/10 | 2239 days | 4% |
| Peter Jones | 9/10 | 2240 days | 4% |
| Bart Cuypers | 10/10 | 2240 days | 4% |
| Armand Francois | 10/10 | 2240 days | 4% |
| ELENA SARBONI | 10/10 | 2240 days | 4% |
| Kassandra Stahl | 9/10 | 2270 days | 4% |
| Timon & Gerdi | 10/10 | 2271 days | 4% |
| david spijker | 10/10 | 2301 days | 4% |
| Lisa Toth | 10/10 | 2453 days | 4% |
| Maryanne | 10/10 | 2454 days | 4% |
| Alexander Naumann | 8/10 | 2484 days | 4% |
| bompan sylvie | 10/10 | 2484 days | 4% |
| Matan Sagee | 10/10 | 2485 days | 4% |
| Roch Beaudoin | 9/10 | 2485 days | 4% |
| Charline Bugala | 10/10 | 2485 days | 4% |
| Sophie Velthuis | 10/10 | 2485 days | 4% |
| Lynne | 9/10 | 2485 days | 4% |
| David K | 9/10 | 2485 days | 4% |
| Thi Thien Trang Truong | 9/10 | 2513 days | 4% |
| G&J Thorp | 9/10 | 2513 days | 4% |
| Cindy Hughes | 10/10 | 2513 days | 4% |
| Alan Macklin | 9/10 | 2513 days | 4% |
| Anita Cranwell | 9/10 | 2513 days | 4% |
| Fadi Khalilieh | 10/10 | 2544 days | 4% |
| Men | 10/10 | 2544 days | 4% |
| Chelsea | 9/10 | 2544 days | 4% |
| Michel de Jonge | 9/10 | 2544 days | 4% |
| Julien | 10/10 | 2544 days | 4% |
| Marjolein van den Hombergh | 10/10 | 2544 days | 4% |
| Malcolm Weaver | 10/10 | 2574 days | 4% |
| Dawn Parker | 8/10 | 2574 days | 3% |
| H Verkerk | 10/10 | 2574 days | 4% |
| Matthew | 10/10 | 2575 days | 4% |
| Bram Schouten | 10/10 | 2575 days | 4% |
| anna simpson | 10/10 | 2575 days | 4% |
| Matt Ballard | 10/10 | 2575 days | 4% |
| Hilco de Boer | 10/10 | 2575 days | 4% |
| Fadri | 10/10 | 2575 days | 4% |
| Gary Sawtell | 10/10 | 2575 days | 4% |
| Ruth Seggerson | 9/10 | 2604 days | 3% |
| Ingrid Peters | 10/10 | 2604 days | 3% |
| Charlotte Adams | 10/10 | 2604 days | 3% |
| John MacLeod | 9/10 | 2605 days | 3% |
| Sarah | 9/10 | 2605 days | 3% |
| Marie-Laurence & Gabriel | 10/10 | 2605 days | 3% |
| Philippe Chiasson | 9/10 | 2605 days | 3% |
| Jonah jones | 10/10 | 2605 days | 3% |
| Toni | 10/10 | 2636 days | 3% |
| Sara G | 10/10 | 2636 days | 3% |
| Joern Kamradt | 10/10 | 2819 days | 3% |
| Thomas Görtz | 9/10 | 2819 days | 3% |
| Livia | 10/10 | 2819 days | 3% |
| Richard Cawley | 10/10 | 2819 days | 3% |
| Petr Horak | 10/10 | 2819 days | 3% |
| HARRIETT STRANGER | 10/10 | 2849 days | 3% |
| Caity | 10/10 | 2850 days | 3% |
| Bec | 10/10 | 2850 days | 3% |
| Cyril Gervais | 10/10 | 2850 days | 3% |
| Jenni Pollington | 10/10 | 2877 days | 3% |
| Marliese Cail | 5/10 | 2877 days | 2% |
| Marc Wagemans | 9/10 | 2878 days | 3% |
| BoatnSusy | 10/10 | 2878 days | 3% |
| Mark Newbery | 9/10 | 2908 days | 3% |
| Rocio Delapenna | 10/10 | 2908 days | 3% |
| Greg Molyneux | 9/10 | 2908 days | 3% |
| Matt Goodwin | 9/10 | 2908 days | 3% |
| Vivienne Jenkins | 10/10 | 2908 days | 3% |
| Rebecca Fraser | 8/10 | 2908 days | 3% |
| krystian gruft | 9/10 | 2908 days | 3% |
| Felix Mercier | 10/10 | 2908 days | 3% |
| Megan Roper | 10/10 | 2908 days | 3% |
| Bethan Blackburn & Sam Tucker Harvey | 10/10 | 2909 days | 3% |
| F C | 9/10 | 2939 days | 3% |
| Manuel Fessler | 8/10 | 2940 days | 3% |
| Didi Sung | 10/10 | 2969 days | 3% |
| Matthew Maddern | 10/10 | 2969 days | 3% |
| Andrew Duignan | 10/10 | 2969 days | 3% |
| Chris Stone | 9/10 | 2969 days | 3% |
| Lai Yick | 10/10 | 2970 days | 3% |
| Sarah Plotts | 7/10 | 3000 days | 2% |
| Thuc Do | 10/10 | 3000 days | 3% |
| Gail W | 10/10 | 3001 days | 3% |
| Becky | 10/10 | 3001 days | 3% |
| Megan Bradley | 10/10 | 3092 days | 3% |
| Nicholas Bover | 9/10 | 3183 days | 2% |
| Mark Ashmore | 8/10 | 3197 days | 1% |
| Helen O'Kane | 9/10 | 3214 days | 2% |
| Carolyn Bell | 9/10 | 3214 days | 2% |
| Dave McMullen | 10/10 | 3214 days | 2% |
| dirkydirk | 10/10 | 3214 days | 2% |
| Lauren Hayes | 9/10 | 3214 days | 2% |
| David West | 10/10 | 3214 days | 2% |
| William CS | 10/10 | 3214 days | 2% |
| Lynda Hawryluk | 10/10 | 3215 days | 2% |
| Jonathan Jeacocke | 9/10 | 3242 days | 2% |
| Simon Gibson | 9/10 | 3242 days | 2% |
| Fong Chan Zeuthen | 8/10 | 3242 days | 2% |
| tmo | 10/10 | 3242 days | 2% |
| Car R | 9/10 | 3242 days | 2% |
| Thue Thomasen | 8/10 | 3247 days | 1% |
| Ilona Roeters | 9/10 | 3273 days | 2% |
| KarineL | 10/10 | 3273 days | 2% |
| Lynne | 10/10 | 3273 days | 2% |
| TinaTequila | 10/10 | 3273 days | 2% |
| Eveet De Beleir | 8/10 | 3286 days | 1% |
| Nick | 9/10 | 3304 days | 2% |
| Bob Low | 10/10 | 3304 days | 2% |
| Josh Jaensch | 10/10 | 3304 days | 2% |
| Nolan Townsend | 9/10 | 3328 days | 1% |
| Ivan W. | 9/10 | 3334 days | 2% |
| Brendon Muller | 9/10 | 3334 days | 2% |
| peter rhodes | 9/10 | 3334 days | 2% |
| R K | 9/10 | 3334 days | 2% |
| Boaz Hemmo | 10/10 | 3365 days | 2% |
| Susan and Benjamin Foster | 10/10 | 3395 days | 2% |
| Kel Thomas | 10/10 | 3395 days | 2% |
| Darryl Wright | 9/10 | 3548 days | 2% |
| Diane Lee | 8/10 | 3548 days | 2% |
| Chrissy Gregory | 10/10 | 3548 days | 2% |
| Kathleen Jentsch | 10/10 | 3579 days | 2% |
| Stefanie Kraemer | 10/10 | 3579 days | 2% |
| Christofer Cronholm | 9/10 | 3579 days | 2% |
| Andrew | 10/10 | 3579 days | 2% |
| Stefan | 9/10 | 3579 days | 2% |
| Katrina | 10/10 | 3587 days | 1% |
| karlea mackie | 10/10 | 3608 days | 1% |
| Amy Hopes | 10/10 | 3608 days | 1% |
| Charlotte Leong | 9/10 | 3608 days | 1% |
| Ulli | 9/10 | 3614 days | 1% |
| Ava Segal | 7/10 | 3639 days | 1% |
| Alex Macdonald | 9/10 | 3639 days | 1% |
| Bruce Peat | 9/10 | 3639 days | 1% |
| Charlotte Demasieres | 8/10 | 3640 days | 1% |
| Oliver Mower | 10/10 | 3640 days | 1% |
| Stephan Gerhard | 10/10 | 3640 days | 1% |
| Scott Bremer | 9/10 | 3670 days | 1% |
| Neil Podkowsky | 8/10 | 3670 days | 1% |
| Mel Handford | 10/10 | 3700 days | 1% |
| Sarah | 10/10 | 3700 days | 1% |
| Matthias Jasch | 8/10 | 3701 days | 1% |
| jenny chatterson | 9/10 | 3701 days | 1% |
| Nicola | 10/10 | 3731 days | 1% |
| Melissa Coyle | 9/10 | 3732 days | 1% |
| H Nichols | 9/10 | 3761 days | 1% |
| Giulia Sassu | 10/10 | 3762 days | 1% |
| Sam Greenhill | 10/10 | 3945 days | 1% |
| June Harris | 10/10 | 3973 days | 1% |
| jennifer taylor | 10/10 | 3973 days | 1% |
| Greg Little | 7/10 | 3994 days | 0% |
| espitalier anne | 9/10 | 4004 days | 1% |
| Steve K | 10/10 | 4004 days | 1% |
| James Brewer | 9/10 | 4004 days | 1% |
| Flora Pense | 10/10 | 4004 days | 1% |
| Jonathan G | 10/10 | 4065 days | 1% |
| Ruth Mundy | 10/10 | 4126 days | 0% |
| Macha Laurent Macha Laurent | 9/10 | 4126 days | 0% |
| Mal B | 10/10 | 4158 days | 0% |
| Jonn Roscoe | 10/10 | 4249 days | 0% |
| Rosanna Moor | 10/10 | 4250 days | 0% |
| Michele | 10/10 | 4280 days | 0% |
| Jyothi Madanlal | 9/10 | 4280 days | 0% |
| sabrina benakouche | 10/10 | 4311 days | 0% |
| Nadiah Abdul Razak | 10/10 | 4311 days | 0% |
| Kamil Gottwald | 10/10 | 4339 days | 0% |
| Carol Wale | 10/10 | 4339 days | 0% |
| Juli Wolter | 10/10 | 4370 days | 0% |
| Laura Mrozinski | 9/10 | 4370 days | 0% |
| Jon Edvard | 10/10 | 4401 days | 1% |
| Kim | 10/10 | 4401 days | 1% |
| Sean Santee | 9/10 | 4431 days | 1% |
| Rob | 9/10 | 4431 days | 1% |
| Martin Shead | 9/10 | 4431 days | 1% |
| Ben K. C. Laksana | 8/10 | 4462 days | 1% |
| Ken Barrett | 10/10 | 4462 days | 1% |
| John Ryan | 10/10 | 4462 days | 1% |
| Matt Wilson | 10/10 | 4462 days | 1% |
| Pascaline Ruhl | 10/10 | 4492 days | 1% |
| AnneDef | 10/10 | 4492 days | 1% |
| Peter Scanes | 9/10 | 4492 days | 1% |
| nicola1 | 10/10 | 4492 days | 1% |
| Renate | 10/10 | 4615 days | 1% |
| CJ1411 | 9/10 | 4704 days | 1% |
| Nicola Cooper | 9/10 | 4704 days | 1% |
| Auckland Piwis | 9/10 | 4704 days | 1% |
| Emma S | 10/10 | 4735 days | 1% |
| Jared | 10/10 | 4766 days | 1% |
| laynee jones | 10/10 | 4766 days | 1% |
| larilau | 9/10 | 4796 days | 1% |
| medellia371 | 9/10 | 4827 days | 1% |
| lisatim | 9/10 | 4980 days | 1% |
| Nick Rath | 10/10 | 5010 days | 1% |
| Mr NisbetJones | 8/10 | 5046 days | 1% |
| mcphersj | 9/10 | 5101 days | 1% |
| teammahoney | 10/10 | 5101 days | 1% |
| MVT | 10/10 | 5132 days | 1% |
| TaylorEigsti | 10/10 | 5162 days | 1% |
| mark2073ranker | 10/10 | 5162 days | 1% |
| Jocelyn | 10/10 | 5162 days | 1% |
| TwoBackpacksOneWorld | 9/10 | 5193 days | 1% |
| shaneo12 | 10/10 | 5254 days | 1% |
| cannailloune | 9/10 | 5254 days | 1% |
| melandcharles | 10/10 | 5376 days | 1% |
| xanthiaj | 9/10 | 5407 days | 1% |
| Mark Irwin | 8/10 | 5418 days | 1% |
| jhazel | 10/10 | 5497 days | 1% |
| masagoes | 9/10 | 5527 days | 1% |
| quirkey8 | 10/10 | 5558 days | 1% |
| SarahMc | 10/10 | 5558 days | 1% |
| jessh | 10/10 | 5558 days | 1% |
| MichaelMatthias | 10/10 | 5588 days | 1% |
| Daz | 10/10 | 5588 days | 1% |
| mattw887 | 6/10 | 5650 days | 1% |
| Angus10 | 10/10 | 5650 days | 1% |
| griffithgreg | 10/10 | 5680 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.
-1.58% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Camperco experience has 2 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Camperco experience has been adjusted for 4 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| 6 | -0.12% |
| 7 | -0.14% |
| … | … |
0.31% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.