Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Camperco

Valid Reviews

332 Valid Reviews

The Camperco experience has a total of 337 reviews. There are 332 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 332 valid reviews:

Rating Count Percentage
10/10 223
67%
9/10 82
25%
8/10 20
6%
7/10 5
2%
6/10 1
0%
5/10 1
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.60% Average

The raw data average (mean) for all the Camperco valid reviews is 95.60% and is based on 332 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 332 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 1
11%
9/10 2
22%
8/10 5
56%
7/10 1
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

97.96%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Colin Lemmer 10/10 70 days 100%
WENDY AND SI 10/10 100 days 100%
Scott Wallis 10/10 100 days 100%
Julie Margin 9/10 131 days 98%
Eric Ferrua 10/10 314 days 95%
Javent 10/10 314 days 95%
Celine D 10/10 345 days 93%
Pamela Ralph 10/10 373 days 92%
Willem Buur 10/10 373 days 92%
Julia Newton 10/10 373 days 92%
Thom S 10/10 404 days 91%
Charla Grant 10/10 404 days 91%
Pablo Granados 10/10 435 days 89%
Marie McDonald 10/10 435 days 89%
Sarah 10/10 435 days 89%
Andrew Crutchfield 10/10 465 days 88%
Matthew Maguire 10/10 465 days 88%
Ryan & Shiv 10/10 496 days 86%
Damian Bason 10/10 496 days 86%
Sina & Julius 10/10 526 days 84%
Sue 8/10 679 days 72%
Ana Jauregui 10/10 679 days 74%
Michael Bachner 10/10 710 days 71%
Holly Ramseier 10/10 739 days 69%
Stanislav a Lada 10/10 770 days 66%
Philipp 10/10 770 days 66%
Thomas 10/10 801 days 64%
Arne 10/10 801 days 64%
ingrid oosterhuis 9/10 831 days 60%
Joshua Robinson 10/10 831 days 61%
Anita Laurent 10/10 831 days 61%
Ben G 10/10 831 days 61%
Karl 10/10 831 days 61%
Carol 10/10 892 days 55%
Rahel Herzog 7/10 954 days 45%
Sam 10/10 1045 days 40%
Mike Hemmert 10/10 1045 days 40%
Adam Bar 10/10 1045 days 40%
Alistair Oldham 10/10 1076 days 37%
Matt Mead 9/10 1104 days 34%
Mickael Courio 10/10 1135 days 32%
Karl P 10/10 1135 days 32%
Adam Bennett 10/10 1166 days 30%
Tammy 10/10 1166 days 30%
Irene Chambers 10/10 1196 days 28%
Bethany 10/10 1227 days 25%
Eshan Mathur 10/10 1257 days 23%
Javier 10/10 1257 days 23%
Jonas Verreyken 10/10 1257 days 23%
Jono 10/10 1288 days 21%
Marc Pepin 10/10 1288 days 21%
Susan Bruce 9/10 1349 days 18%
Malvina Lola 10/10 1349 days 18%
Tina 10/10 1410 days 15%
Aaron and Sarah Schroder 10/10 1441 days 13%
Marni 10/10 1441 days 13%
Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 7/10 1441 days 12%
Mary 8/10 1441 days 13%
Joanna Dibley 10/10 1469 days 12%
Rachel 10/10 1500 days 11%
Jeff 10/10 1500 days 11%
Laura Gonzalez 10/10 1500 days 11%
Jasmin Moffatt 10/10 1500 days 11%
Mike and Sandy King 10/10 1531 days 10%
Steph 10/10 1561 days 9%
Bryanna 10/10 1561 days 9%
Sanel Van der Merwe 9/10 1622 days 7%
Giovanni Corbellini 10/10 1622 days 7%
Rowan Stewart 10/10 1684 days 6%
TJ Dearlove 9/10 1684 days 6%
Alison and Richard 9/10 1714 days 6%
Ali Evans 10/10 1745 days 5%
Wendy Lawrie 8/10 1775 days 5%
Laura Furse 10/10 1775 days 5%
Frederik Wolf 10/10 1806 days 5%
Lowri 10/10 1806 days 5%
Sandy 10/10 1806 days 5%
Annie DeRuyter 10/10 1834 days 5%
Michael McCalib 10/10 1865 days 5%
C & A Betts 10/10 1865 days 5%
Anne Bennett 10/10 1896 days 5%
Sharlene 10/10 1957 days 5%
Tricia 10/10 1987 days 5%
Kevin Cortella 9/10 1987 days 5%
Jane M. 10/10 1987 days 5%
neethu saranghi 10/10 2018 days 5%
Sarah 9/10 2049 days 4%
Anette Oestergaard 8/10 2171 days 4%
Jim Stevens 10/10 2171 days 4%
Kari Cox 10/10 2171 days 4%
Julie Fleming 8/10 2171 days 4%
Christophe Fasbender 10/10 2171 days 4%
Toby Langley 10/10 2171 days 4%
Lotte Oudendijk 10/10 2171 days 4%
Luisa 10/10 2171 days 4%
Remco Dinjens 10/10 2171 days 4%
Viktoria Bestle 10/10 2171 days 4%
Stefan B. 10/10 2171 days 4%
paul white 9/10 2200 days 4%
George Connolly 10/10 2200 days 4%
Eloïse Cook 10/10 2200 days 4%
MARTIN SCOTT 9/10 2200 days 4%
Pam Hommy 9/10 2200 days 4%
Lindsey Cross 10/10 2200 days 4%
Lauren Sylvester 10/10 2200 days 4%
Holland G 10/10 2200 days 4%
Robert Davies 10/10 2200 days 4%
Alice 10/10 2200 days 4%
Pamela Ralph 10/10 2200 days 4%
Gautier PARISON 10/10 2231 days 4%
Marc Wiedmann 10/10 2231 days 4%
JANET BLIGH 10/10 2231 days 4%
lombard benoit 9/10 2231 days 4%
Wren Mahannah 10/10 2231 days 4%
Rowan Vanduren 10/10 2231 days 4%
Elisabeth Durand 10/10 2231 days 4%
Shar Bay 10/10 2262 days 4%
Mike Scanlon 9/10 2292 days 4%
Markus Hauf 10/10 2292 days 4%
Peter Jones 9/10 2292 days 4%
Bart Cuypers 10/10 2292 days 4%
Armand Francois 10/10 2292 days 4%
ELENA SARBONI 10/10 2292 days 4%
Kassandra Stahl 9/10 2323 days 4%
Timon & Gerdi 10/10 2323 days 4%
david spijker 10/10 2353 days 4%
Lisa Toth 10/10 2506 days 4%
Maryanne 10/10 2506 days 4%
Alexander Naumann 8/10 2537 days 4%
bompan sylvie 10/10 2537 days 4%
Matan Sagee 10/10 2537 days 4%
Roch Beaudoin 9/10 2537 days 4%
Charline Bugala 10/10 2537 days 4%
Sophie Velthuis 10/10 2537 days 4%
Lynne 9/10 2537 days 4%
David K 9/10 2537 days 4%
Thi Thien Trang Truong 9/10 2565 days 3%
G&J Thorp 9/10 2565 days 3%
Cindy Hughes 10/10 2565 days 4%
Alan Macklin 9/10 2565 days 3%
Anita Cranwell 9/10 2565 days 3%
Fadi Khalilieh 10/10 2596 days 3%
Men 10/10 2596 days 3%
Chelsea 9/10 2596 days 3%
Michel de Jonge 9/10 2596 days 3%
Julien 10/10 2596 days 3%
Marjolein van den Hombergh 10/10 2596 days 3%
Malcolm Weaver 10/10 2627 days 3%
Dawn Parker 8/10 2627 days 3%
H Verkerk 10/10 2627 days 3%
Matthew 10/10 2627 days 3%
Bram Schouten 10/10 2627 days 3%
anna simpson 10/10 2627 days 3%
Matt Ballard 10/10 2627 days 3%
Hilco de Boer 10/10 2627 days 3%
Fadri 10/10 2627 days 3%
Gary Sawtell 10/10 2627 days 3%
Ruth Seggerson 9/10 2657 days 3%
Ingrid Peters 10/10 2657 days 3%
Charlotte Adams 10/10 2657 days 3%
John MacLeod 9/10 2657 days 3%
Sarah 9/10 2657 days 3%
Marie-Laurence & Gabriel 10/10 2657 days 3%
Philippe Chiasson 9/10 2657 days 3%
Jonah jones 10/10 2657 days 3%
Toni 10/10 2688 days 3%
Sara G 10/10 2688 days 3%
Joern Kamradt 10/10 2871 days 3%
Thomas Görtz 9/10 2871 days 3%
Livia 10/10 2871 days 3%
Richard Cawley 10/10 2871 days 3%
Petr Horak 10/10 2871 days 3%
HARRIETT STRANGER 10/10 2902 days 3%
Caity 10/10 2902 days 3%
Bec 10/10 2902 days 3%
Cyril Gervais 10/10 2902 days 3%
Jenni Pollington 10/10 2930 days 3%
Marliese Cail 5/10 2930 days 2%
Marc Wagemans 9/10 2930 days 3%
BoatnSusy 10/10 2930 days 3%
Mark Newbery 9/10 2961 days 3%
Rocio Delapenna 10/10 2961 days 3%
Greg Molyneux 9/10 2961 days 3%
Matt Goodwin 9/10 2961 days 3%
Vivienne Jenkins 10/10 2961 days 3%
Rebecca Fraser 8/10 2961 days 3%
krystian gruft 9/10 2961 days 3%
Felix Mercier 10/10 2961 days 3%
Megan Roper 10/10 2961 days 3%
Bethan Blackburn & Sam Tucker Harvey 10/10 2961 days 3%
F C 9/10 2992 days 3%
Manuel Fessler 8/10 2992 days 3%
Didi Sung 10/10 3022 days 3%
Matthew Maddern 10/10 3022 days 3%
Andrew Duignan 10/10 3022 days 3%
Chris Stone 9/10 3022 days 3%
Lai Yick 10/10 3022 days 3%
Sarah Plotts 7/10 3053 days 2%
Thuc Do 10/10 3053 days 3%
Gail W 10/10 3053 days 3%
Becky 10/10 3053 days 3%
Megan Bradley 10/10 3145 days 2%
Nicholas Bover 9/10 3236 days 2%
Mark Ashmore 8/10 3249 days 1%
Helen O'Kane 9/10 3267 days 2%
Carolyn Bell 9/10 3267 days 2%
Dave McMullen 10/10 3267 days 2%
dirkydirk 10/10 3267 days 2%
Lauren Hayes 9/10 3267 days 2%
David West 10/10 3267 days 2%
William CS 10/10 3267 days 2%
Lynda Hawryluk 10/10 3267 days 2%
Jonathan Jeacocke 9/10 3295 days 2%
Simon Gibson 9/10 3295 days 2%
Fong Chan Zeuthen 8/10 3295 days 2%
tmo 10/10 3295 days 2%
Car R 9/10 3295 days 2%
Thue Thomasen 8/10 3299 days 1%
Ilona Roeters 9/10 3326 days 2%
KarineL 10/10 3326 days 2%
Lynne 10/10 3326 days 2%
TinaTequila 10/10 3326 days 2%
Eveet De Beleir 8/10 3338 days 1%
Nick 9/10 3357 days 2%
Bob Low 10/10 3357 days 2%
Josh Jaensch 10/10 3357 days 2%
Nolan Townsend 9/10 3380 days 1%
Ivan W. 9/10 3387 days 2%
Brendon Muller 9/10 3387 days 2%
peter rhodes 9/10 3387 days 2%
R K 9/10 3387 days 2%
Boaz Hemmo 10/10 3418 days 2%
Susan and Benjamin Foster 10/10 3448 days 2%
Kel Thomas 10/10 3448 days 2%
Darryl Wright 9/10 3601 days 1%
Diane Lee 8/10 3601 days 1%
Chrissy Gregory 10/10 3601 days 1%
Kathleen Jentsch 10/10 3632 days 1%
Stefanie Kraemer 10/10 3632 days 1%
Christofer Cronholm 9/10 3632 days 1%
Andrew 10/10 3632 days 1%
Stefan 9/10 3632 days 1%
Katrina 10/10 3639 days 1%
karlea mackie 10/10 3661 days 1%
Amy Hopes 10/10 3661 days 1%
Charlotte Leong 9/10 3661 days 1%
Ulli 9/10 3666 days 1%
Ava Segal 7/10 3692 days 1%
Alex Macdonald 9/10 3692 days 1%
Bruce Peat 9/10 3692 days 1%
Charlotte Demasieres 8/10 3692 days 1%
Oliver Mower 10/10 3692 days 1%
Stephan Gerhard 10/10 3692 days 1%
Scott Bremer 9/10 3723 days 1%
Neil Podkowsky 8/10 3723 days 1%
Mel Handford 10/10 3753 days 1%
Sarah 10/10 3753 days 1%
Matthias Jasch 8/10 3753 days 1%
jenny chatterson 9/10 3753 days 1%
Nicola 10/10 3784 days 1%
Melissa Coyle 9/10 3784 days 1%
H Nichols 9/10 3814 days 1%
Giulia Sassu 10/10 3814 days 1%
Sam Greenhill 10/10 3998 days 1%
June Harris 10/10 4026 days 1%
jennifer taylor 10/10 4026 days 1%
Greg Little 7/10 4046 days 0%
espitalier anne 9/10 4057 days 1%
Steve K 10/10 4057 days 1%
James Brewer 9/10 4057 days 1%
Flora Pense 10/10 4057 days 1%
Jonathan G 10/10 4118 days 0%
Ruth Mundy 10/10 4179 days 0%
Macha Laurent Macha Laurent 9/10 4179 days 0%
Mal B 10/10 4210 days 0%
Jonn Roscoe 10/10 4302 days 0%
Rosanna Moor 10/10 4302 days 0%
Michele 10/10 4332 days 0%
Jyothi Madanlal 9/10 4332 days 0%
sabrina benakouche 10/10 4363 days 0%
Nadiah Abdul Razak 10/10 4363 days 0%
Kamil Gottwald 10/10 4391 days 1%
Carol Wale 10/10 4391 days 1%
Juli Wolter 10/10 4422 days 1%
Laura Mrozinski 9/10 4422 days 1%
Jon Edvard 10/10 4453 days 1%
Kim 10/10 4453 days 1%
Sean Santee 9/10 4483 days 1%
Rob 9/10 4483 days 1%
Martin Shead 9/10 4483 days 1%
Ben K. C. Laksana 8/10 4514 days 1%
Ken Barrett 10/10 4514 days 1%
John Ryan 10/10 4514 days 1%
Matt Wilson 10/10 4514 days 1%
Pascaline Ruhl 10/10 4544 days 1%
AnneDef 10/10 4544 days 1%
Peter Scanes 9/10 4544 days 1%
nicola1 10/10 4544 days 1%
Renate 10/10 4667 days 1%
CJ1411 9/10 4756 days 1%
Nicola Cooper 9/10 4756 days 1%
Auckland Piwis 9/10 4756 days 1%
Emma S 10/10 4787 days 1%
Jared 10/10 4818 days 1%
laynee jones 10/10 4818 days 1%
larilau 9/10 4848 days 1%
medellia371 9/10 4879 days 1%
lisatim 9/10 5032 days 1%
Nick Rath 10/10 5062 days 1%
Mr NisbetJones 8/10 5098 days 1%
mcphersj 9/10 5153 days 1%
teammahoney 10/10 5153 days 1%
MVT 10/10 5184 days 1%
TaylorEigsti 10/10 5214 days 1%
mark2073ranker 10/10 5214 days 1%
Jocelyn 10/10 5214 days 1%
TwoBackpacksOneWorld 9/10 5245 days 1%
shaneo12 10/10 5306 days 1%
cannailloune 9/10 5306 days 1%
melandcharles 10/10 5428 days 1%
xanthiaj 9/10 5459 days 1%
Mark Irwin 8/10 5470 days 1%
jhazel 10/10 5549 days 1%
masagoes 9/10 5579 days 1%
quirkey8 10/10 5610 days 1%
SarahMc 10/10 5610 days 1%
jessh 10/10 5610 days 1%
MichaelMatthias 10/10 5640 days 1%
Daz 10/10 5640 days 1%
mattw887 6/10 5702 days 1%
Angus10 10/10 5702 days 1%
griffithgreg 10/10 5732 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.17% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 51 days. The Camperco experience has 1 recent ranking. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Camperco experience has been adjusted for 26 days. Adjustments are according to the following table.

Days Adjustment
23 -0.48%
24 -0.50%
25 -0.52%
26 -0.54%
27 -0.56%
28 -0.58%
29 -0.60%

Balancing Adjustment

0.45% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.