Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Camperco

Valid Reviews

335 Valid Reviews

The Camperco experience has a total of 340 reviews. There are 335 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 335 valid reviews:

Rating Count Percentage
10/10 226
67%
9/10 82
24%
8/10 20
6%
7/10 5
1%
6/10 1
0%
5/10 1
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.64% Average

The raw data average (mean) for all the Camperco valid reviews is 95.64% and is based on 335 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 335 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 1
11%
9/10 2
22%
8/10 5
56%
7/10 1
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

98.23%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Anne Reck 10/10 221 days 100%
Divya Biyai 10/10 252 days 99%
Peter 10/10 252 days 99%
Colin Lemmer 10/10 342 days 96%
WENDY AND SI 10/10 372 days 95%
Scott Wallis 10/10 372 days 95%
Julie Margin 9/10 403 days 92%
Eric Ferrua 10/10 586 days 83%
Javent 10/10 586 days 83%
Celine D 10/10 617 days 81%
Pamela Ralph 10/10 645 days 78%
Willem Buur 10/10 645 days 78%
Julia Newton 10/10 645 days 78%
Thom S 10/10 676 days 76%
Charla Grant 10/10 676 days 76%
Pablo Granados 10/10 707 days 74%
Marie McDonald 10/10 707 days 74%
Sarah 10/10 707 days 74%
Andrew Crutchfield 10/10 737 days 71%
Matthew Maguire 10/10 737 days 71%
Ryan & Shiv 10/10 768 days 68%
Damian Bason 10/10 768 days 68%
Sina & Julius 10/10 798 days 65%
Sue 8/10 951 days 49%
Ana Jauregui 10/10 951 days 50%
Michael Bachner 10/10 982 days 47%
Holly Ramseier 10/10 1011 days 44%
Stanislav a Lada 10/10 1042 days 41%
Philipp 10/10 1042 days 41%
Thomas 10/10 1073 days 38%
Arne 10/10 1073 days 38%
ingrid oosterhuis 9/10 1103 days 35%
Joshua Robinson 10/10 1103 days 36%
Anita Laurent 10/10 1103 days 36%
Ben G 10/10 1103 days 36%
Karl 10/10 1103 days 36%
Carol 10/10 1164 days 31%
Rahel Herzog 7/10 1226 days 24%
Sam 10/10 1317 days 20%
Mike Hemmert 10/10 1317 days 20%
Adam Bar 10/10 1317 days 20%
Alistair Oldham 10/10 1348 days 18%
Matt Mead 9/10 1376 days 17%
Mickael Courio 10/10 1407 days 15%
Karl P 10/10 1407 days 15%
Adam Bennett 10/10 1438 days 14%
Tammy 10/10 1438 days 14%
Irene Chambers 10/10 1468 days 13%
Bethany 10/10 1499 days 11%
Eshan Mathur 10/10 1529 days 10%
Javier 10/10 1529 days 10%
Jonas Verreyken 10/10 1529 days 10%
Jono 10/10 1560 days 9%
Marc Pepin 10/10 1560 days 9%
Susan Bruce 9/10 1620 days 7%
Malvina Lola 10/10 1621 days 7%
Tina 10/10 1682 days 6%
Aaron and Sarah Schroder 10/10 1713 days 6%
Marni 10/10 1713 days 6%
Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 7/10 1713 days 5%
Mary 8/10 1713 days 6%
Joanna Dibley 10/10 1741 days 5%
Rachel 10/10 1772 days 5%
Jeff 10/10 1772 days 5%
Laura Gonzalez 10/10 1772 days 5%
Jasmin Moffatt 10/10 1772 days 5%
Mike and Sandy King 10/10 1803 days 5%
Steph 10/10 1833 days 5%
Bryanna 10/10 1833 days 5%
Sanel Van der Merwe 9/10 1894 days 5%
Giovanni Corbellini 10/10 1894 days 5%
Rowan Stewart 10/10 1956 days 5%
TJ Dearlove 9/10 1956 days 5%
Alison and Richard 9/10 1986 days 5%
Ali Evans 10/10 2017 days 5%
Wendy Lawrie 8/10 2046 days 5%
Laura Furse 10/10 2047 days 5%
Frederik Wolf 10/10 2078 days 5%
Lowri 10/10 2078 days 5%
Sandy 10/10 2078 days 5%
Annie DeRuyter 10/10 2105 days 4%
Michael McCalib 10/10 2136 days 4%
C & A Betts 10/10 2137 days 4%
Anne Bennett 10/10 2168 days 4%
Sharlene 10/10 2229 days 4%
Tricia 10/10 2259 days 4%
Kevin Cortella 9/10 2259 days 4%
Jane M. 10/10 2259 days 4%
neethu saranghi 10/10 2289 days 4%
Sarah 9/10 2321 days 4%
Anette Oestergaard 8/10 2442 days 4%
Jim Stevens 10/10 2442 days 4%
Kari Cox 10/10 2442 days 4%
Julie Fleming 8/10 2442 days 4%
Christophe Fasbender 10/10 2442 days 4%
Toby Langley 10/10 2443 days 4%
Lotte Oudendijk 10/10 2443 days 4%
Luisa 10/10 2443 days 4%
Remco Dinjens 10/10 2443 days 4%
Viktoria Bestle 10/10 2443 days 4%
Stefan B. 10/10 2443 days 4%
paul white 9/10 2471 days 4%
George Connolly 10/10 2471 days 4%
Eloïse Cook 10/10 2471 days 4%
MARTIN SCOTT 9/10 2471 days 4%
Pam Hommy 9/10 2471 days 4%
Lindsey Cross 10/10 2472 days 4%
Lauren Sylvester 10/10 2472 days 4%
Holland G 10/10 2472 days 4%
Robert Davies 10/10 2472 days 4%
Alice 10/10 2472 days 4%
Pamela Ralph 10/10 2472 days 4%
Gautier PARISON 10/10 2503 days 4%
Marc Wiedmann 10/10 2503 days 4%
JANET BLIGH 10/10 2503 days 4%
lombard benoit 9/10 2503 days 4%
Wren Mahannah 10/10 2503 days 4%
Rowan Vanduren 10/10 2503 days 4%
Elisabeth Durand 10/10 2503 days 4%
Shar Bay 10/10 2534 days 4%
Mike Scanlon 9/10 2563 days 4%
Markus Hauf 10/10 2563 days 4%
Peter Jones 9/10 2564 days 4%
Bart Cuypers 10/10 2564 days 4%
Armand Francois 10/10 2564 days 4%
ELENA SARBONI 10/10 2564 days 4%
Kassandra Stahl 9/10 2594 days 3%
Timon & Gerdi 10/10 2595 days 3%
david spijker 10/10 2625 days 3%
Lisa Toth 10/10 2777 days 3%
Maryanne 10/10 2778 days 3%
Alexander Naumann 8/10 2808 days 3%
bompan sylvie 10/10 2808 days 3%
Matan Sagee 10/10 2809 days 3%
Roch Beaudoin 9/10 2809 days 3%
Charline Bugala 10/10 2809 days 3%
Sophie Velthuis 10/10 2809 days 3%
Lynne 9/10 2809 days 3%
David K 9/10 2809 days 3%
Thi Thien Trang Truong 9/10 2837 days 3%
G&J Thorp 9/10 2837 days 3%
Cindy Hughes 10/10 2837 days 3%
Alan Macklin 9/10 2837 days 3%
Anita Cranwell 9/10 2837 days 3%
Fadi Khalilieh 10/10 2868 days 3%
Men 10/10 2868 days 3%
Chelsea 9/10 2868 days 3%
Michel de Jonge 9/10 2868 days 3%
Julien 10/10 2868 days 3%
Marjolein van den Hombergh 10/10 2868 days 3%
Malcolm Weaver 10/10 2898 days 3%
Dawn Parker 8/10 2898 days 3%
H Verkerk 10/10 2898 days 3%
Matthew 10/10 2899 days 3%
Bram Schouten 10/10 2899 days 3%
anna simpson 10/10 2899 days 3%
Matt Ballard 10/10 2899 days 3%
Hilco de Boer 10/10 2899 days 3%
Fadri 10/10 2899 days 3%
Gary Sawtell 10/10 2899 days 3%
Ruth Seggerson 9/10 2928 days 3%
Ingrid Peters 10/10 2928 days 3%
Charlotte Adams 10/10 2928 days 3%
John MacLeod 9/10 2929 days 3%
Sarah 9/10 2929 days 3%
Marie-Laurence & Gabriel 10/10 2929 days 3%
Philippe Chiasson 9/10 2929 days 3%
Jonah jones 10/10 2929 days 3%
Toni 10/10 2960 days 3%
Sara G 10/10 2960 days 3%
Joern Kamradt 10/10 3143 days 2%
Thomas Görtz 9/10 3143 days 2%
Livia 10/10 3143 days 2%
Richard Cawley 10/10 3143 days 2%
Petr Horak 10/10 3143 days 2%
HARRIETT STRANGER 10/10 3173 days 2%
Caity 10/10 3174 days 2%
Bec 10/10 3174 days 2%
Cyril Gervais 10/10 3174 days 2%
Jenni Pollington 10/10 3201 days 2%
Marliese Cail 5/10 3201 days 2%
Marc Wagemans 9/10 3202 days 2%
BoatnSusy 10/10 3202 days 2%
Mark Newbery 9/10 3232 days 2%
Rocio Delapenna 10/10 3232 days 2%
Greg Molyneux 9/10 3232 days 2%
Matt Goodwin 9/10 3232 days 2%
Vivienne Jenkins 10/10 3232 days 2%
Rebecca Fraser 8/10 3232 days 2%
krystian gruft 9/10 3232 days 2%
Felix Mercier 10/10 3232 days 2%
Megan Roper 10/10 3232 days 2%
Bethan Blackburn & Sam Tucker Harvey 10/10 3233 days 2%
F C 9/10 3263 days 2%
Manuel Fessler 8/10 3264 days 2%
Didi Sung 10/10 3293 days 2%
Matthew Maddern 10/10 3293 days 2%
Andrew Duignan 10/10 3293 days 2%
Chris Stone 9/10 3293 days 2%
Lai Yick 10/10 3294 days 2%
Sarah Plotts 7/10 3324 days 2%
Thuc Do 10/10 3324 days 2%
Gail W 10/10 3325 days 2%
Becky 10/10 3325 days 2%
Megan Bradley 10/10 3416 days 2%
Nicholas Bover 9/10 3507 days 2%
Mark Ashmore 8/10 3521 days 1%
Helen O'Kane 9/10 3538 days 2%
Carolyn Bell 9/10 3538 days 2%
Dave McMullen 10/10 3538 days 2%
dirkydirk 10/10 3538 days 2%
Lauren Hayes 9/10 3538 days 2%
David West 10/10 3538 days 2%
William CS 10/10 3538 days 2%
Lynda Hawryluk 10/10 3539 days 2%
Jonathan Jeacocke 9/10 3566 days 2%
Simon Gibson 9/10 3566 days 2%
Fong Chan Zeuthen 8/10 3566 days 2%
tmo 10/10 3566 days 2%
Car R 9/10 3566 days 2%
Thue Thomasen 8/10 3571 days 1%
Ilona Roeters 9/10 3597 days 1%
KarineL 10/10 3597 days 1%
Lynne 10/10 3597 days 1%
TinaTequila 10/10 3597 days 1%
Eveet De Beleir 8/10 3610 days 1%
Nick 9/10 3628 days 1%
Bob Low 10/10 3628 days 1%
Josh Jaensch 10/10 3628 days 1%
Nolan Townsend 9/10 3652 days 1%
Ivan W. 9/10 3658 days 1%
Brendon Muller 9/10 3658 days 1%
peter rhodes 9/10 3658 days 1%
R K 9/10 3658 days 1%
Boaz Hemmo 10/10 3689 days 1%
Susan and Benjamin Foster 10/10 3719 days 1%
Kel Thomas 10/10 3719 days 1%
Darryl Wright 9/10 3872 days 1%
Diane Lee 8/10 3872 days 1%
Chrissy Gregory 10/10 3872 days 1%
Kathleen Jentsch 10/10 3903 days 1%
Stefanie Kraemer 10/10 3903 days 1%
Christofer Cronholm 9/10 3903 days 1%
Andrew 10/10 3903 days 1%
Stefan 9/10 3903 days 1%
Katrina 10/10 3911 days 0%
karlea mackie 10/10 3932 days 1%
Amy Hopes 10/10 3932 days 1%
Charlotte Leong 9/10 3932 days 1%
Ulli 9/10 3938 days 0%
Ava Segal 7/10 3963 days 1%
Alex Macdonald 9/10 3963 days 1%
Bruce Peat 9/10 3963 days 1%
Charlotte Demasieres 8/10 3964 days 1%
Oliver Mower 10/10 3964 days 1%
Stephan Gerhard 10/10 3964 days 1%
Scott Bremer 9/10 3994 days 1%
Neil Podkowsky 8/10 3994 days 1%
Mel Handford 10/10 4024 days 1%
Sarah 10/10 4024 days 1%
Matthias Jasch 8/10 4025 days 1%
jenny chatterson 9/10 4025 days 1%
Nicola 10/10 4055 days 1%
Melissa Coyle 9/10 4056 days 1%
H Nichols 9/10 4085 days 0%
Giulia Sassu 10/10 4086 days 0%
Sam Greenhill 10/10 4269 days 0%
June Harris 10/10 4297 days 0%
jennifer taylor 10/10 4297 days 0%
Greg Little 7/10 4318 days 0%
espitalier anne 9/10 4328 days 0%
Steve K 10/10 4328 days 0%
James Brewer 9/10 4328 days 0%
Flora Pense 10/10 4328 days 0%
Jonathan G 10/10 4389 days 1%
Ruth Mundy 10/10 4450 days 1%
Macha Laurent Macha Laurent 9/10 4450 days 1%
Mal B 10/10 4482 days 1%
Jonn Roscoe 10/10 4573 days 1%
Rosanna Moor 10/10 4574 days 1%
Michele 10/10 4604 days 1%
Jyothi Madanlal 9/10 4604 days 1%
sabrina benakouche 10/10 4635 days 1%
Nadiah Abdul Razak 10/10 4635 days 1%
Kamil Gottwald 10/10 4663 days 1%
Carol Wale 10/10 4663 days 1%
Juli Wolter 10/10 4694 days 1%
Laura Mrozinski 9/10 4694 days 1%
Jon Edvard 10/10 4725 days 1%
Kim 10/10 4725 days 1%
Sean Santee 9/10 4755 days 1%
Rob 9/10 4755 days 1%
Martin Shead 9/10 4755 days 1%
Ben K. C. Laksana 8/10 4786 days 1%
Ken Barrett 10/10 4786 days 1%
John Ryan 10/10 4786 days 1%
Matt Wilson 10/10 4786 days 1%
Pascaline Ruhl 10/10 4816 days 1%
AnneDef 10/10 4816 days 1%
Peter Scanes 9/10 4816 days 1%
nicola1 10/10 4816 days 1%
Renate 10/10 4939 days 1%
CJ1411 9/10 5028 days 1%
Nicola Cooper 9/10 5028 days 1%
Auckland Piwis 9/10 5028 days 1%
Emma S 10/10 5059 days 1%
Jared 10/10 5090 days 1%
laynee jones 10/10 5090 days 1%
larilau 9/10 5120 days 1%
medellia371 9/10 5151 days 1%
lisatim 9/10 5304 days 1%
Nick Rath 10/10 5334 days 1%
Mr NisbetJones 8/10 5370 days 0%
mcphersj 9/10 5425 days 1%
teammahoney 10/10 5425 days 1%
MVT 10/10 5456 days 1%
TaylorEigsti 10/10 5486 days 1%
mark2073ranker 10/10 5486 days 1%
Jocelyn 10/10 5486 days 1%
TwoBackpacksOneWorld 9/10 5517 days 1%
shaneo12 10/10 5578 days 1%
cannailloune 9/10 5578 days 1%
melandcharles 10/10 5700 days 1%
xanthiaj 9/10 5731 days 1%
Mark Irwin 8/10 5742 days 0%
jhazel 10/10 5821 days 1%
masagoes 9/10 5851 days 1%
quirkey8 10/10 5882 days 1%
SarahMc 10/10 5882 days 1%
jessh 10/10 5882 days 1%
MichaelMatthias 10/10 5912 days 1%
Daz 10/10 5912 days 1%
mattw887 6/10 5974 days 1%
Angus10 10/10 5974 days 1%
griffithgreg 10/10 6004 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.98% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 47 days. The Camperco experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Camperco experience has been adjusted for 151 days. Adjustments are according to the following table.

Days Adjustment
… …
148 -2.92%
149 -2.94%
150 -2.96%
151 -2.98%
152 -3.00%
153 -3.02%
154 -3.04%
… …

Balancing Adjustment

0.72% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

91%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.