Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Camperco

Valid Reviews

330 Valid Reviews

The Camperco experience has a total of 336 reviews. There are 330 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 330 valid reviews:

Rating Count Percentage
10/10 221
67%
9/10 82
25%
8/10 20
6%
7/10 5
2%
6/10 1
0%
5/10 1
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.58% Average

The raw data average (mean) for all the Camperco valid reviews is 95.58% and is based on 330 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 330 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 1
11%
9/10 2
22%
8/10 5
56%
7/10 1
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

97.82%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
WENDY AND SI 10/10 33 days 100%
Julie Margin 9/10 64 days 99%
Eric Ferrua 10/10 247 days 97%
Javent 10/10 247 days 97%
Celine D 10/10 278 days 96%
Pamela Ralph 10/10 306 days 95%
Willem Buur 10/10 306 days 95%
Julia Newton 10/10 306 days 95%
Thom S 10/10 337 days 94%
Charla Grant 10/10 337 days 94%
Pablo Granados 10/10 368 days 92%
Marie McDonald 10/10 368 days 92%
Sarah 10/10 368 days 92%
Andrew Crutchfield 10/10 398 days 91%
Matthew Maguire 10/10 398 days 91%
Ryan & Shiv 10/10 429 days 90%
Damian Bason 10/10 429 days 90%
Sina & Julius 10/10 459 days 88%
Sue 8/10 612 days 77%
Ana Jauregui 10/10 612 days 79%
Michael Bachner 10/10 643 days 76%
Holly Ramseier 10/10 672 days 74%
Stanislav a Lada 10/10 703 days 72%
Philipp 10/10 703 days 72%
Thomas 10/10 734 days 69%
Arne 10/10 734 days 69%
ingrid oosterhuis 9/10 764 days 66%
Joshua Robinson 10/10 764 days 67%
Anita Laurent 10/10 764 days 67%
Ben G 10/10 764 days 67%
Karl 10/10 764 days 67%
Carol 10/10 825 days 61%
Rahel Herzog 7/10 887 days 51%
Sam 10/10 978 days 46%
Mike Hemmert 10/10 978 days 46%
Adam Bar 10/10 978 days 46%
Alistair Oldham 10/10 1009 days 43%
Matt Mead 9/10 1037 days 40%
Mickael Courio 10/10 1068 days 38%
Karl P 10/10 1068 days 38%
Adam Bennett 10/10 1099 days 35%
Tammy 10/10 1099 days 35%
Irene Chambers 10/10 1129 days 33%
Bethany 10/10 1160 days 30%
Eshan Mathur 10/10 1190 days 28%
Javier 10/10 1190 days 28%
Jonas Verreyken 10/10 1190 days 28%
Jono 10/10 1221 days 26%
Marc Pepin 10/10 1221 days 26%
Susan Bruce 9/10 1282 days 22%
Malvina Lola 10/10 1282 days 22%
Tina 10/10 1343 days 18%
Aaron and Sarah Schroder 10/10 1374 days 17%
Marni 10/10 1374 days 17%
Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 7/10 1374 days 15%
Mary 8/10 1374 days 16%
Joanna Dibley 10/10 1402 days 15%
Rachel 10/10 1433 days 14%
Jeff 10/10 1433 days 14%
Laura Gonzalez 10/10 1433 days 14%
Jasmin Moffatt 10/10 1433 days 14%
Mike and Sandy King 10/10 1464 days 12%
Steph 10/10 1494 days 11%
Bryanna 10/10 1494 days 11%
Sanel Van der Merwe 9/10 1555 days 9%
Giovanni Corbellini 10/10 1555 days 9%
Rowan Stewart 10/10 1617 days 7%
TJ Dearlove 9/10 1617 days 7%
Alison and Richard 9/10 1647 days 7%
Ali Evans 10/10 1678 days 6%
Wendy Lawrie 8/10 1708 days 6%
Laura Furse 10/10 1708 days 6%
Frederik Wolf 10/10 1739 days 5%
Lowri 10/10 1739 days 5%
Sandy 10/10 1739 days 5%
Annie DeRuyter 10/10 1767 days 5%
Michael McCalib 10/10 1798 days 5%
C & A Betts 10/10 1798 days 5%
Anne Bennett 10/10 1829 days 5%
Sharlene 10/10 1890 days 5%
Tricia 10/10 1920 days 5%
Kevin Cortella 9/10 1920 days 5%
Jane M. 10/10 1920 days 5%
neethu saranghi 10/10 1951 days 5%
Sarah 9/10 1982 days 5%
Anette Oestergaard 8/10 2104 days 4%
Jim Stevens 10/10 2104 days 4%
Kari Cox 10/10 2104 days 4%
Julie Fleming 8/10 2104 days 4%
Christophe Fasbender 10/10 2104 days 4%
Toby Langley 10/10 2104 days 4%
Lotte Oudendijk 10/10 2104 days 4%
Luisa 10/10 2104 days 4%
Remco Dinjens 10/10 2104 days 4%
Viktoria Bestle 10/10 2104 days 4%
Stefan B. 10/10 2104 days 4%
paul white 9/10 2133 days 4%
George Connolly 10/10 2133 days 4%
Eloïse Cook 10/10 2133 days 4%
MARTIN SCOTT 9/10 2133 days 4%
Pam Hommy 9/10 2133 days 4%
Lindsey Cross 10/10 2133 days 4%
Lauren Sylvester 10/10 2133 days 4%
Holland G 10/10 2133 days 4%
Robert Davies 10/10 2133 days 4%
Alice 10/10 2133 days 4%
Pamela Ralph 10/10 2133 days 4%
Gautier PARISON 10/10 2164 days 4%
Marc Wiedmann 10/10 2164 days 4%
JANET BLIGH 10/10 2164 days 4%
lombard benoit 9/10 2164 days 4%
Wren Mahannah 10/10 2164 days 4%
Rowan Vanduren 10/10 2164 days 4%
Elisabeth Durand 10/10 2164 days 4%
Shar Bay 10/10 2195 days 4%
Mike Scanlon 9/10 2225 days 4%
Markus Hauf 10/10 2225 days 4%
Peter Jones 9/10 2225 days 4%
Bart Cuypers 10/10 2225 days 4%
Armand Francois 10/10 2225 days 4%
ELENA SARBONI 10/10 2225 days 4%
Kassandra Stahl 9/10 2256 days 4%
Timon & Gerdi 10/10 2256 days 4%
david spijker 10/10 2286 days 4%
Lisa Toth 10/10 2439 days 4%
Maryanne 10/10 2439 days 4%
Alexander Naumann 8/10 2470 days 4%
bompan sylvie 10/10 2470 days 4%
Matan Sagee 10/10 2470 days 4%
Roch Beaudoin 9/10 2470 days 4%
Charline Bugala 10/10 2470 days 4%
Sophie Velthuis 10/10 2470 days 4%
Lynne 9/10 2470 days 4%
David K 9/10 2470 days 4%
Thi Thien Trang Truong 9/10 2498 days 4%
G&J Thorp 9/10 2498 days 4%
Cindy Hughes 10/10 2498 days 4%
Alan Macklin 9/10 2498 days 4%
Anita Cranwell 9/10 2498 days 4%
Fadi Khalilieh 10/10 2529 days 4%
Men 10/10 2529 days 4%
Chelsea 9/10 2529 days 4%
Michel de Jonge 9/10 2529 days 4%
Julien 10/10 2529 days 4%
Marjolein van den Hombergh 10/10 2529 days 4%
Malcolm Weaver 10/10 2560 days 4%
Dawn Parker 8/10 2560 days 3%
H Verkerk 10/10 2560 days 4%
Matthew 10/10 2560 days 4%
Bram Schouten 10/10 2560 days 4%
anna simpson 10/10 2560 days 4%
Matt Ballard 10/10 2560 days 4%
Hilco de Boer 10/10 2560 days 4%
Fadri 10/10 2560 days 4%
Gary Sawtell 10/10 2560 days 4%
Ruth Seggerson 9/10 2590 days 3%
Ingrid Peters 10/10 2590 days 3%
Charlotte Adams 10/10 2590 days 3%
John MacLeod 9/10 2590 days 3%
Sarah 9/10 2590 days 3%
Marie-Laurence & Gabriel 10/10 2590 days 3%
Philippe Chiasson 9/10 2590 days 3%
Jonah jones 10/10 2590 days 3%
Toni 10/10 2621 days 3%
Sara G 10/10 2621 days 3%
Joern Kamradt 10/10 2804 days 3%
Thomas Görtz 9/10 2804 days 3%
Livia 10/10 2804 days 3%
Richard Cawley 10/10 2804 days 3%
Petr Horak 10/10 2804 days 3%
HARRIETT STRANGER 10/10 2835 days 3%
Caity 10/10 2835 days 3%
Bec 10/10 2835 days 3%
Cyril Gervais 10/10 2835 days 3%
Jenni Pollington 10/10 2863 days 3%
Marliese Cail 5/10 2863 days 2%
Marc Wagemans 9/10 2863 days 3%
BoatnSusy 10/10 2863 days 3%
Mark Newbery 9/10 2894 days 3%
Rocio Delapenna 10/10 2894 days 3%
Greg Molyneux 9/10 2894 days 3%
Matt Goodwin 9/10 2894 days 3%
Vivienne Jenkins 10/10 2894 days 3%
Rebecca Fraser 8/10 2894 days 3%
krystian gruft 9/10 2894 days 3%
Felix Mercier 10/10 2894 days 3%
Megan Roper 10/10 2894 days 3%
Bethan Blackburn & Sam Tucker Harvey 10/10 2894 days 3%
F C 9/10 2925 days 3%
Manuel Fessler 8/10 2925 days 3%
Didi Sung 10/10 2955 days 3%
Matthew Maddern 10/10 2955 days 3%
Andrew Duignan 10/10 2955 days 3%
Chris Stone 9/10 2955 days 3%
Lai Yick 10/10 2955 days 3%
Sarah Plotts 7/10 2986 days 2%
Thuc Do 10/10 2986 days 3%
Gail W 10/10 2986 days 3%
Becky 10/10 2986 days 3%
Megan Bradley 10/10 3078 days 3%
Nicholas Bover 9/10 3169 days 2%
Mark Ashmore 8/10 3182 days 1%
Helen O'Kane 9/10 3200 days 2%
Carolyn Bell 9/10 3200 days 2%
Dave McMullen 10/10 3200 days 2%
dirkydirk 10/10 3200 days 2%
Lauren Hayes 9/10 3200 days 2%
David West 10/10 3200 days 2%
William CS 10/10 3200 days 2%
Lynda Hawryluk 10/10 3200 days 2%
Jonathan Jeacocke 9/10 3228 days 2%
Simon Gibson 9/10 3228 days 2%
Fong Chan Zeuthen 8/10 3228 days 2%
tmo 10/10 3228 days 2%
Car R 9/10 3228 days 2%
Thue Thomasen 8/10 3232 days 1%
Ilona Roeters 9/10 3259 days 2%
KarineL 10/10 3259 days 2%
Lynne 10/10 3259 days 2%
TinaTequila 10/10 3259 days 2%
Eveet De Beleir 8/10 3271 days 1%
Nick 9/10 3290 days 2%
Bob Low 10/10 3290 days 2%
Josh Jaensch 10/10 3290 days 2%
Nolan Townsend 9/10 3313 days 1%
Ivan W. 9/10 3320 days 2%
Brendon Muller 9/10 3320 days 2%
peter rhodes 9/10 3320 days 2%
R K 9/10 3320 days 2%
Boaz Hemmo 10/10 3351 days 2%
Susan and Benjamin Foster 10/10 3381 days 2%
Kel Thomas 10/10 3381 days 2%
Darryl Wright 9/10 3534 days 2%
Diane Lee 8/10 3534 days 2%
Chrissy Gregory 10/10 3534 days 2%
Kathleen Jentsch 10/10 3565 days 2%
Stefanie Kraemer 10/10 3565 days 2%
Christofer Cronholm 9/10 3565 days 2%
Andrew 10/10 3565 days 2%
Stefan 9/10 3565 days 2%
Katrina 10/10 3572 days 1%
karlea mackie 10/10 3594 days 1%
Amy Hopes 10/10 3594 days 1%
Charlotte Leong 9/10 3594 days 1%
Ulli 9/10 3599 days 1%
Ava Segal 7/10 3625 days 1%
Alex Macdonald 9/10 3625 days 1%
Bruce Peat 9/10 3625 days 1%
Charlotte Demasieres 8/10 3625 days 1%
Oliver Mower 10/10 3625 days 1%
Stephan Gerhard 10/10 3625 days 1%
Scott Bremer 9/10 3656 days 1%
Neil Podkowsky 8/10 3656 days 1%
Mel Handford 10/10 3686 days 1%
Sarah 10/10 3686 days 1%
Matthias Jasch 8/10 3686 days 1%
jenny chatterson 9/10 3686 days 1%
Nicola 10/10 3717 days 1%
Melissa Coyle 9/10 3717 days 1%
H Nichols 9/10 3747 days 1%
Giulia Sassu 10/10 3747 days 1%
Sam Greenhill 10/10 3931 days 1%
June Harris 10/10 3959 days 1%
jennifer taylor 10/10 3959 days 1%
Greg Little 7/10 3979 days 0%
espitalier anne 9/10 3990 days 1%
Steve K 10/10 3990 days 1%
James Brewer 9/10 3990 days 1%
Flora Pense 10/10 3990 days 1%
Jonathan G 10/10 4051 days 1%
Ruth Mundy 10/10 4112 days 0%
Macha Laurent Macha Laurent 9/10 4112 days 0%
Mal B 10/10 4143 days 0%
Jonn Roscoe 10/10 4235 days 0%
Rosanna Moor 10/10 4235 days 0%
Michele 10/10 4265 days 0%
Jyothi Madanlal 9/10 4265 days 0%
sabrina benakouche 10/10 4296 days 0%
Nadiah Abdul Razak 10/10 4296 days 0%
Kamil Gottwald 10/10 4324 days 0%
Carol Wale 10/10 4324 days 0%
Juli Wolter 10/10 4355 days 0%
Laura Mrozinski 9/10 4355 days 0%
Jon Edvard 10/10 4386 days 1%
Kim 10/10 4386 days 1%
Sean Santee 9/10 4416 days 1%
Rob 9/10 4416 days 1%
Martin Shead 9/10 4416 days 1%
Ben K. C. Laksana 8/10 4447 days 1%
Ken Barrett 10/10 4447 days 1%
John Ryan 10/10 4447 days 1%
Matt Wilson 10/10 4447 days 1%
Pascaline Ruhl 10/10 4477 days 1%
AnneDef 10/10 4477 days 1%
Peter Scanes 9/10 4477 days 1%
nicola1 10/10 4477 days 1%
Renate 10/10 4600 days 1%
CJ1411 9/10 4689 days 1%
Nicola Cooper 9/10 4689 days 1%
Auckland Piwis 9/10 4689 days 1%
Emma S 10/10 4720 days 1%
Jared 10/10 4751 days 1%
laynee jones 10/10 4751 days 1%
larilau 9/10 4781 days 1%
medellia371 9/10 4812 days 1%
lisatim 9/10 4965 days 1%
Nick Rath 10/10 4995 days 1%
Mr NisbetJones 8/10 5031 days 1%
mcphersj 9/10 5086 days 1%
teammahoney 10/10 5086 days 1%
MVT 10/10 5117 days 1%
TaylorEigsti 10/10 5147 days 1%
mark2073ranker 10/10 5147 days 1%
Jocelyn 10/10 5147 days 1%
TwoBackpacksOneWorld 9/10 5178 days 1%
shaneo12 10/10 5239 days 1%
cannailloune 9/10 5239 days 1%
melandcharles 10/10 5361 days 1%
xanthiaj 9/10 5392 days 1%
Mark Irwin 8/10 5403 days 1%
jhazel 10/10 5482 days 1%
masagoes 9/10 5512 days 1%
quirkey8 10/10 5543 days 1%
SarahMc 10/10 5543 days 1%
jessh 10/10 5543 days 1%
MichaelMatthias 10/10 5573 days 1%
Daz 10/10 5573 days 1%
mattw887 6/10 5635 days 1%
Angus10 10/10 5635 days 1%
griffithgreg 10/10 5665 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.66% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Camperco experience has 2 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Camperco experience has been adjusted for 8 days. Adjustments are according to the following table.

Days Adjustment
5 -0.10%
6 -0.12%
7 -0.14%
8 -0.16%
9 -0.18%
10 -0.20%
11 -0.22%

Balancing Adjustment

0.32% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.