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Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Camperco

Valid Reviews

335 Valid Reviews

The Camperco experience has a total of 340 reviews. There are 335 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 335 valid reviews:

Rating Count Percentage
10/10 226
67%
9/10 82
24%
8/10 20
6%
7/10 5
1%
6/10 1
0%
5/10 1
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.64% Average

The raw data average (mean) for all the Camperco valid reviews is 95.64% and is based on 335 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 335 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 1
11%
9/10 2
22%
8/10 5
56%
7/10 1
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

98.22%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Anne Reck 10/10 181 days 100%
Divya Biyai 10/10 212 days 99%
Peter 10/10 212 days 99%
Colin Lemmer 10/10 302 days 97%
WENDY AND SI 10/10 332 days 95%
Scott Wallis 10/10 332 days 95%
Julie Margin 9/10 363 days 93%
Eric Ferrua 10/10 546 days 85%
Javent 10/10 546 days 85%
Celine D 10/10 577 days 83%
Pamela Ralph 10/10 605 days 81%
Willem Buur 10/10 605 days 81%
Julia Newton 10/10 605 days 81%
Thom S 10/10 636 days 78%
Charla Grant 10/10 636 days 78%
Pablo Granados 10/10 667 days 76%
Marie McDonald 10/10 667 days 76%
Sarah 10/10 667 days 76%
Andrew Crutchfield 10/10 697 days 74%
Matthew Maguire 10/10 697 days 74%
Ryan & Shiv 10/10 728 days 71%
Damian Bason 10/10 728 days 71%
Sina & Julius 10/10 758 days 68%
Sue 8/10 911 days 53%
Ana Jauregui 10/10 911 days 54%
Michael Bachner 10/10 942 days 50%
Holly Ramseier 10/10 971 days 47%
Stanislav a Lada 10/10 1002 days 44%
Philipp 10/10 1002 days 44%
Thomas 10/10 1033 days 42%
Arne 10/10 1033 days 42%
ingrid oosterhuis 9/10 1063 days 38%
Joshua Robinson 10/10 1063 days 39%
Anita Laurent 10/10 1063 days 39%
Ben G 10/10 1063 days 39%
Karl 10/10 1063 days 39%
Carol 10/10 1124 days 34%
Rahel Herzog 7/10 1186 days 27%
Sam 10/10 1277 days 23%
Mike Hemmert 10/10 1277 days 23%
Adam Bar 10/10 1277 days 23%
Alistair Oldham 10/10 1308 days 21%
Matt Mead 9/10 1336 days 19%
Mickael Courio 10/10 1367 days 17%
Karl P 10/10 1367 days 17%
Adam Bennett 10/10 1398 days 16%
Tammy 10/10 1398 days 16%
Irene Chambers 10/10 1428 days 14%
Bethany 10/10 1459 days 13%
Eshan Mathur 10/10 1489 days 12%
Javier 10/10 1489 days 12%
Jonas Verreyken 10/10 1489 days 12%
Jono 10/10 1520 days 10%
Marc Pepin 10/10 1520 days 10%
Susan Bruce 9/10 1580 days 8%
Malvina Lola 10/10 1581 days 8%
Tina 10/10 1642 days 7%
Aaron and Sarah Schroder 10/10 1673 days 6%
Marni 10/10 1673 days 6%
Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 7/10 1673 days 6%
Mary 8/10 1673 days 6%
Joanna Dibley 10/10 1701 days 6%
Rachel 10/10 1732 days 6%
Jeff 10/10 1732 days 6%
Laura Gonzalez 10/10 1732 days 6%
Jasmin Moffatt 10/10 1732 days 6%
Mike and Sandy King 10/10 1763 days 5%
Steph 10/10 1793 days 5%
Bryanna 10/10 1793 days 5%
Sanel Van der Merwe 9/10 1854 days 5%
Giovanni Corbellini 10/10 1854 days 5%
Rowan Stewart 10/10 1916 days 5%
TJ Dearlove 9/10 1916 days 5%
Alison and Richard 9/10 1946 days 5%
Ali Evans 10/10 1977 days 5%
Wendy Lawrie 8/10 2006 days 5%
Laura Furse 10/10 2007 days 5%
Frederik Wolf 10/10 2038 days 5%
Lowri 10/10 2038 days 5%
Sandy 10/10 2038 days 5%
Annie DeRuyter 10/10 2065 days 5%
Michael McCalib 10/10 2096 days 4%
C & A Betts 10/10 2097 days 4%
Anne Bennett 10/10 2128 days 4%
Sharlene 10/10 2189 days 4%
Tricia 10/10 2219 days 4%
Kevin Cortella 9/10 2219 days 4%
Jane M. 10/10 2219 days 4%
neethu saranghi 10/10 2249 days 4%
Sarah 9/10 2281 days 4%
Anette Oestergaard 8/10 2402 days 4%
Jim Stevens 10/10 2402 days 4%
Kari Cox 10/10 2402 days 4%
Julie Fleming 8/10 2402 days 4%
Christophe Fasbender 10/10 2402 days 4%
Toby Langley 10/10 2403 days 4%
Lotte Oudendijk 10/10 2403 days 4%
Luisa 10/10 2403 days 4%
Remco Dinjens 10/10 2403 days 4%
Viktoria Bestle 10/10 2403 days 4%
Stefan B. 10/10 2403 days 4%
paul white 9/10 2431 days 4%
George Connolly 10/10 2431 days 4%
Eloïse Cook 10/10 2431 days 4%
MARTIN SCOTT 9/10 2431 days 4%
Pam Hommy 9/10 2431 days 4%
Lindsey Cross 10/10 2432 days 4%
Lauren Sylvester 10/10 2432 days 4%
Holland G 10/10 2432 days 4%
Robert Davies 10/10 2432 days 4%
Alice 10/10 2432 days 4%
Pamela Ralph 10/10 2432 days 4%
Gautier PARISON 10/10 2463 days 4%
Marc Wiedmann 10/10 2463 days 4%
JANET BLIGH 10/10 2463 days 4%
lombard benoit 9/10 2463 days 4%
Wren Mahannah 10/10 2463 days 4%
Rowan Vanduren 10/10 2463 days 4%
Elisabeth Durand 10/10 2463 days 4%
Shar Bay 10/10 2494 days 4%
Mike Scanlon 9/10 2523 days 4%
Markus Hauf 10/10 2523 days 4%
Peter Jones 9/10 2524 days 4%
Bart Cuypers 10/10 2524 days 4%
Armand Francois 10/10 2524 days 4%
ELENA SARBONI 10/10 2524 days 4%
Kassandra Stahl 9/10 2554 days 4%
Timon & Gerdi 10/10 2555 days 4%
david spijker 10/10 2585 days 4%
Lisa Toth 10/10 2737 days 3%
Maryanne 10/10 2738 days 3%
Alexander Naumann 8/10 2768 days 3%
bompan sylvie 10/10 2768 days 3%
Matan Sagee 10/10 2769 days 3%
Roch Beaudoin 9/10 2769 days 3%
Charline Bugala 10/10 2769 days 3%
Sophie Velthuis 10/10 2769 days 3%
Lynne 9/10 2769 days 3%
David K 9/10 2769 days 3%
Thi Thien Trang Truong 9/10 2797 days 3%
G&J Thorp 9/10 2797 days 3%
Cindy Hughes 10/10 2797 days 3%
Alan Macklin 9/10 2797 days 3%
Anita Cranwell 9/10 2797 days 3%
Fadi Khalilieh 10/10 2828 days 3%
Men 10/10 2828 days 3%
Chelsea 9/10 2828 days 3%
Michel de Jonge 9/10 2828 days 3%
Julien 10/10 2828 days 3%
Marjolein van den Hombergh 10/10 2828 days 3%
Malcolm Weaver 10/10 2858 days 3%
Dawn Parker 8/10 2858 days 3%
H Verkerk 10/10 2858 days 3%
Matthew 10/10 2859 days 3%
Bram Schouten 10/10 2859 days 3%
anna simpson 10/10 2859 days 3%
Matt Ballard 10/10 2859 days 3%
Hilco de Boer 10/10 2859 days 3%
Fadri 10/10 2859 days 3%
Gary Sawtell 10/10 2859 days 3%
Ruth Seggerson 9/10 2888 days 3%
Ingrid Peters 10/10 2888 days 3%
Charlotte Adams 10/10 2888 days 3%
John MacLeod 9/10 2889 days 3%
Sarah 9/10 2889 days 3%
Marie-Laurence & Gabriel 10/10 2889 days 3%
Philippe Chiasson 9/10 2889 days 3%
Jonah jones 10/10 2889 days 3%
Toni 10/10 2920 days 3%
Sara G 10/10 2920 days 3%
Joern Kamradt 10/10 3103 days 2%
Thomas Görtz 9/10 3103 days 2%
Livia 10/10 3103 days 2%
Richard Cawley 10/10 3103 days 2%
Petr Horak 10/10 3103 days 2%
HARRIETT STRANGER 10/10 3133 days 2%
Caity 10/10 3134 days 2%
Bec 10/10 3134 days 2%
Cyril Gervais 10/10 3134 days 2%
Jenni Pollington 10/10 3161 days 2%
Marliese Cail 5/10 3161 days 2%
Marc Wagemans 9/10 3162 days 2%
BoatnSusy 10/10 3162 days 2%
Mark Newbery 9/10 3192 days 2%
Rocio Delapenna 10/10 3192 days 2%
Greg Molyneux 9/10 3192 days 2%
Matt Goodwin 9/10 3192 days 2%
Vivienne Jenkins 10/10 3192 days 2%
Rebecca Fraser 8/10 3192 days 2%
krystian gruft 9/10 3192 days 2%
Felix Mercier 10/10 3192 days 2%
Megan Roper 10/10 3192 days 2%
Bethan Blackburn & Sam Tucker Harvey 10/10 3193 days 2%
F C 9/10 3223 days 2%
Manuel Fessler 8/10 3224 days 2%
Didi Sung 10/10 3253 days 2%
Matthew Maddern 10/10 3253 days 2%
Andrew Duignan 10/10 3253 days 2%
Chris Stone 9/10 3253 days 2%
Lai Yick 10/10 3254 days 2%
Sarah Plotts 7/10 3284 days 2%
Thuc Do 10/10 3284 days 2%
Gail W 10/10 3285 days 2%
Becky 10/10 3285 days 2%
Megan Bradley 10/10 3376 days 2%
Nicholas Bover 9/10 3467 days 2%
Mark Ashmore 8/10 3481 days 1%
Helen O'Kane 9/10 3498 days 2%
Carolyn Bell 9/10 3498 days 2%
Dave McMullen 10/10 3498 days 2%
dirkydirk 10/10 3498 days 2%
Lauren Hayes 9/10 3498 days 2%
David West 10/10 3498 days 2%
William CS 10/10 3498 days 2%
Lynda Hawryluk 10/10 3499 days 2%
Jonathan Jeacocke 9/10 3526 days 2%
Simon Gibson 9/10 3526 days 2%
Fong Chan Zeuthen 8/10 3526 days 2%
tmo 10/10 3526 days 2%
Car R 9/10 3526 days 2%
Thue Thomasen 8/10 3531 days 1%
Ilona Roeters 9/10 3557 days 2%
KarineL 10/10 3557 days 2%
Lynne 10/10 3557 days 2%
TinaTequila 10/10 3557 days 2%
Eveet De Beleir 8/10 3570 days 1%
Nick 9/10 3588 days 2%
Bob Low 10/10 3588 days 2%
Josh Jaensch 10/10 3588 days 2%
Nolan Townsend 9/10 3612 days 1%
Ivan W. 9/10 3618 days 1%
Brendon Muller 9/10 3618 days 1%
peter rhodes 9/10 3618 days 1%
R K 9/10 3618 days 1%
Boaz Hemmo 10/10 3649 days 1%
Susan and Benjamin Foster 10/10 3679 days 1%
Kel Thomas 10/10 3679 days 1%
Darryl Wright 9/10 3832 days 1%
Diane Lee 8/10 3832 days 1%
Chrissy Gregory 10/10 3832 days 1%
Kathleen Jentsch 10/10 3863 days 1%
Stefanie Kraemer 10/10 3863 days 1%
Christofer Cronholm 9/10 3863 days 1%
Andrew 10/10 3863 days 1%
Stefan 9/10 3863 days 1%
Katrina 10/10 3871 days 1%
karlea mackie 10/10 3892 days 1%
Amy Hopes 10/10 3892 days 1%
Charlotte Leong 9/10 3892 days 1%
Ulli 9/10 3898 days 1%
Ava Segal 7/10 3923 days 1%
Alex Macdonald 9/10 3923 days 1%
Bruce Peat 9/10 3923 days 1%
Charlotte Demasieres 8/10 3924 days 1%
Oliver Mower 10/10 3924 days 1%
Stephan Gerhard 10/10 3924 days 1%
Scott Bremer 9/10 3954 days 1%
Neil Podkowsky 8/10 3954 days 1%
Mel Handford 10/10 3984 days 1%
Sarah 10/10 3984 days 1%
Matthias Jasch 8/10 3985 days 1%
jenny chatterson 9/10 3985 days 1%
Nicola 10/10 4015 days 1%
Melissa Coyle 9/10 4016 days 1%
H Nichols 9/10 4045 days 1%
Giulia Sassu 10/10 4046 days 1%
Sam Greenhill 10/10 4229 days 0%
June Harris 10/10 4257 days 0%
jennifer taylor 10/10 4257 days 0%
Greg Little 7/10 4278 days 0%
espitalier anne 9/10 4288 days 0%
Steve K 10/10 4288 days 0%
James Brewer 9/10 4288 days 0%
Flora Pense 10/10 4288 days 0%
Jonathan G 10/10 4349 days 0%
Ruth Mundy 10/10 4410 days 1%
Macha Laurent Macha Laurent 9/10 4410 days 1%
Mal B 10/10 4442 days 1%
Jonn Roscoe 10/10 4533 days 1%
Rosanna Moor 10/10 4534 days 1%
Michele 10/10 4564 days 1%
Jyothi Madanlal 9/10 4564 days 1%
sabrina benakouche 10/10 4595 days 1%
Nadiah Abdul Razak 10/10 4595 days 1%
Kamil Gottwald 10/10 4623 days 1%
Carol Wale 10/10 4623 days 1%
Juli Wolter 10/10 4654 days 1%
Laura Mrozinski 9/10 4654 days 1%
Jon Edvard 10/10 4685 days 1%
Kim 10/10 4685 days 1%
Sean Santee 9/10 4715 days 1%
Rob 9/10 4715 days 1%
Martin Shead 9/10 4715 days 1%
Ben K. C. Laksana 8/10 4746 days 1%
Ken Barrett 10/10 4746 days 1%
John Ryan 10/10 4746 days 1%
Matt Wilson 10/10 4746 days 1%
Pascaline Ruhl 10/10 4776 days 1%
AnneDef 10/10 4776 days 1%
Peter Scanes 9/10 4776 days 1%
nicola1 10/10 4776 days 1%
Renate 10/10 4899 days 1%
CJ1411 9/10 4988 days 1%
Nicola Cooper 9/10 4988 days 1%
Auckland Piwis 9/10 4988 days 1%
Emma S 10/10 5019 days 1%
Jared 10/10 5050 days 1%
laynee jones 10/10 5050 days 1%
larilau 9/10 5080 days 1%
medellia371 9/10 5111 days 1%
lisatim 9/10 5264 days 1%
Nick Rath 10/10 5294 days 1%
Mr NisbetJones 8/10 5330 days 1%
mcphersj 9/10 5385 days 1%
teammahoney 10/10 5385 days 1%
MVT 10/10 5416 days 1%
TaylorEigsti 10/10 5446 days 1%
mark2073ranker 10/10 5446 days 1%
Jocelyn 10/10 5446 days 1%
TwoBackpacksOneWorld 9/10 5477 days 1%
shaneo12 10/10 5538 days 1%
cannailloune 9/10 5538 days 1%
melandcharles 10/10 5660 days 1%
xanthiaj 9/10 5691 days 1%
Mark Irwin 8/10 5702 days 1%
jhazel 10/10 5781 days 1%
masagoes 9/10 5811 days 1%
quirkey8 10/10 5842 days 1%
SarahMc 10/10 5842 days 1%
jessh 10/10 5842 days 1%
MichaelMatthias 10/10 5872 days 1%
Daz 10/10 5872 days 1%
mattw887 6/10 5934 days 1%
Angus10 10/10 5934 days 1%
griffithgreg 10/10 5964 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.79% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 68 days. The Camperco experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Camperco experience has been adjusted for 111 days. Adjustments are according to the following table.

Days Adjustment
… …
108 -1.74%
109 -1.76%
110 -1.78%
111 -1.79%
112 -1.81%
113 -1.82%
114 -1.84%
… …

Balancing Adjustment

0.59% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

91%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.