G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Camperco
Valid Reviews
325 Valid Reviews
The Camperco experience has a total of 333 reviews. There are 325 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 325 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 217 |
|
67% |
| 9/10 | 81 |
|
25% |
| 8/10 | 20 |
|
6% |
| 7/10 | 5 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 1 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
95.54% Average
The raw data average (mean) for all the Camperco valid reviews is 95.54% and is based on 325 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
9 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 325 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 9 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
11% |
| 9/10 | 2 |
|
22% |
| 8/10 | 5 |
|
56% |
| 7/10 | 1 |
|
11% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.33% Average
The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
97.69%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Celine D | 10/10 | 54 days | 100% |
| Pamela Ralph | 10/10 | 82 days | 100% |
| Willem Buur | 10/10 | 82 days | 100% |
| Thom S | 10/10 | 113 days | 99% |
| Charla Grant | 10/10 | 113 days | 99% |
| Pablo Granados | 10/10 | 144 days | 99% |
| Marie McDonald | 10/10 | 144 days | 99% |
| Sarah | 10/10 | 144 days | 99% |
| Andrew Crutchfield | 10/10 | 174 days | 98% |
| Matthew Maguire | 10/10 | 174 days | 98% |
| Ryan & Shiv | 10/10 | 205 days | 98% |
| Damian Bason | 10/10 | 205 days | 98% |
| Sina & Julius | 10/10 | 235 days | 97% |
| Sue | 8/10 | 388 days | 90% |
| Ana Jauregui | 10/10 | 388 days | 92% |
| Michael Bachner | 10/10 | 419 days | 90% |
| Holly Ramseier | 10/10 | 448 days | 89% |
| Stanislav a Lada | 10/10 | 479 days | 87% |
| Philipp | 10/10 | 479 days | 87% |
| Thomas | 10/10 | 510 days | 85% |
| Arne | 10/10 | 510 days | 85% |
| ingrid oosterhuis | 9/10 | 540 days | 83% |
| Joshua Robinson | 10/10 | 540 days | 84% |
| Anita Laurent | 10/10 | 540 days | 84% |
| Ben G | 10/10 | 540 days | 84% |
| Karl | 10/10 | 540 days | 84% |
| Carol | 10/10 | 601 days | 80% |
| Rahel Herzog | 7/10 | 663 days | 70% |
| Sam | 10/10 | 754 days | 68% |
| Mike Hemmert | 10/10 | 754 days | 68% |
| Adam Bar | 10/10 | 754 days | 68% |
| Alistair Oldham | 10/10 | 785 days | 65% |
| Matt Mead | 9/10 | 813 days | 62% |
| Mickael Courio | 10/10 | 844 days | 59% |
| Karl P | 10/10 | 844 days | 59% |
| Adam Bennett | 10/10 | 875 days | 56% |
| Tammy | 10/10 | 875 days | 56% |
| Irene Chambers | 10/10 | 905 days | 53% |
| Bethany | 10/10 | 936 days | 50% |
| Eshan Mathur | 10/10 | 966 days | 47% |
| Javier | 10/10 | 966 days | 47% |
| Jonas Verreyken | 10/10 | 966 days | 47% |
| Jono | 10/10 | 997 days | 44% |
| Marc Pepin | 10/10 | 997 days | 44% |
| Susan Bruce | 9/10 | 1057 days | 38% |
| Malvina Lola | 10/10 | 1058 days | 39% |
| Tina | 10/10 | 1119 days | 33% |
| Aaron and Sarah Schroder | 10/10 | 1150 days | 31% |
| Marni | 10/10 | 1150 days | 31% |
| Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 | 7/10 | 1150 days | 29% |
| Mary | 8/10 | 1150 days | 30% |
| Joanna Dibley | 10/10 | 1178 days | 29% |
| Rachel | 10/10 | 1209 days | 27% |
| Jeff | 10/10 | 1209 days | 27% |
| Laura Gonzalez | 10/10 | 1209 days | 27% |
| Jasmin Moffatt | 10/10 | 1209 days | 27% |
| Mike and Sandy King | 10/10 | 1240 days | 25% |
| Steph | 10/10 | 1270 days | 23% |
| Bryanna | 10/10 | 1270 days | 23% |
| Sanel Van der Merwe | 9/10 | 1331 days | 19% |
| Giovanni Corbellini | 10/10 | 1331 days | 19% |
| Rowan Stewart | 10/10 | 1393 days | 16% |
| TJ Dearlove | 9/10 | 1393 days | 16% |
| Alison and Richard | 9/10 | 1423 days | 14% |
| Ali Evans | 10/10 | 1454 days | 13% |
| Wendy Lawrie | 8/10 | 1483 days | 11% |
| Laura Furse | 10/10 | 1484 days | 12% |
| Frederik Wolf | 10/10 | 1515 days | 10% |
| Lowri | 10/10 | 1515 days | 10% |
| Sandy | 10/10 | 1515 days | 10% |
| Annie DeRuyter | 10/10 | 1542 days | 10% |
| Michael McCalib | 10/10 | 1573 days | 9% |
| C & A Betts | 10/10 | 1574 days | 9% |
| Anne Bennett | 10/10 | 1605 days | 8% |
| Sharlene | 10/10 | 1666 days | 6% |
| Tricia | 10/10 | 1696 days | 6% |
| Kevin Cortella | 9/10 | 1696 days | 6% |
| Jane M. | 10/10 | 1696 days | 6% |
| neethu saranghi | 10/10 | 1726 days | 6% |
| Sarah | 9/10 | 1758 days | 5% |
| Anette Oestergaard | 8/10 | 1879 days | 5% |
| Jim Stevens | 10/10 | 1879 days | 5% |
| Kari Cox | 10/10 | 1879 days | 5% |
| Julie Fleming | 8/10 | 1879 days | 5% |
| Christophe Fasbender | 10/10 | 1879 days | 5% |
| Toby Langley | 10/10 | 1880 days | 5% |
| Lotte Oudendijk | 10/10 | 1880 days | 5% |
| Luisa | 10/10 | 1880 days | 5% |
| Remco Dinjens | 10/10 | 1880 days | 5% |
| Viktoria Bestle | 10/10 | 1880 days | 5% |
| Stefan B. | 10/10 | 1880 days | 5% |
| paul white | 9/10 | 1908 days | 5% |
| George Connolly | 10/10 | 1908 days | 5% |
| Eloïse Cook | 10/10 | 1908 days | 5% |
| MARTIN SCOTT | 9/10 | 1908 days | 5% |
| Pam Hommy | 9/10 | 1908 days | 5% |
| Lindsey Cross | 10/10 | 1909 days | 5% |
| Lauren Sylvester | 10/10 | 1909 days | 5% |
| Holland G | 10/10 | 1909 days | 5% |
| Robert Davies | 10/10 | 1909 days | 5% |
| Alice | 10/10 | 1909 days | 5% |
| Pamela Ralph | 10/10 | 1909 days | 5% |
| Gautier PARISON | 10/10 | 1940 days | 5% |
| Marc Wiedmann | 10/10 | 1940 days | 5% |
| JANET BLIGH | 10/10 | 1940 days | 5% |
| lombard benoit | 9/10 | 1940 days | 5% |
| Wren Mahannah | 10/10 | 1940 days | 5% |
| Rowan Vanduren | 10/10 | 1940 days | 5% |
| Elisabeth Durand | 10/10 | 1940 days | 5% |
| Shar Bay | 10/10 | 1971 days | 5% |
| Mike Scanlon | 9/10 | 2000 days | 5% |
| Markus Hauf | 10/10 | 2000 days | 5% |
| Peter Jones | 9/10 | 2001 days | 5% |
| Bart Cuypers | 10/10 | 2001 days | 5% |
| Armand Francois | 10/10 | 2001 days | 5% |
| ELENA SARBONI | 10/10 | 2001 days | 5% |
| Kassandra Stahl | 9/10 | 2031 days | 5% |
| Timon & Gerdi | 10/10 | 2032 days | 5% |
| david spijker | 10/10 | 2062 days | 5% |
| Lisa Toth | 10/10 | 2214 days | 4% |
| Maryanne | 10/10 | 2215 days | 4% |
| Alexander Naumann | 8/10 | 2245 days | 4% |
| bompan sylvie | 10/10 | 2245 days | 4% |
| Matan Sagee | 10/10 | 2246 days | 4% |
| Roch Beaudoin | 9/10 | 2246 days | 4% |
| Charline Bugala | 10/10 | 2246 days | 4% |
| Sophie Velthuis | 10/10 | 2246 days | 4% |
| Lynne | 9/10 | 2246 days | 4% |
| David K | 9/10 | 2246 days | 4% |
| Thi Thien Trang Truong | 9/10 | 2274 days | 4% |
| G&J Thorp | 9/10 | 2274 days | 4% |
| Cindy Hughes | 10/10 | 2274 days | 4% |
| Alan Macklin | 9/10 | 2274 days | 4% |
| Anita Cranwell | 9/10 | 2274 days | 4% |
| Fadi Khalilieh | 10/10 | 2305 days | 4% |
| Men | 10/10 | 2305 days | 4% |
| Chelsea | 9/10 | 2305 days | 4% |
| Michel de Jonge | 9/10 | 2305 days | 4% |
| Julien | 10/10 | 2305 days | 4% |
| Marjolein van den Hombergh | 10/10 | 2305 days | 4% |
| Malcolm Weaver | 10/10 | 2335 days | 4% |
| Dawn Parker | 8/10 | 2335 days | 4% |
| H Verkerk | 10/10 | 2335 days | 4% |
| Matthew | 10/10 | 2336 days | 4% |
| Bram Schouten | 10/10 | 2336 days | 4% |
| anna simpson | 10/10 | 2336 days | 4% |
| Matt Ballard | 10/10 | 2336 days | 4% |
| Hilco de Boer | 10/10 | 2336 days | 4% |
| Fadri | 10/10 | 2336 days | 4% |
| Gary Sawtell | 10/10 | 2336 days | 4% |
| Ruth Seggerson | 9/10 | 2365 days | 4% |
| Ingrid Peters | 10/10 | 2365 days | 4% |
| Charlotte Adams | 10/10 | 2365 days | 4% |
| John MacLeod | 9/10 | 2366 days | 4% |
| Sarah | 9/10 | 2366 days | 4% |
| Marie-Laurence & Gabriel | 10/10 | 2366 days | 4% |
| Philippe Chiasson | 9/10 | 2366 days | 4% |
| Jonah jones | 10/10 | 2366 days | 4% |
| Toni | 10/10 | 2397 days | 4% |
| Sara G | 10/10 | 2397 days | 4% |
| Joern Kamradt | 10/10 | 2580 days | 4% |
| Thomas Görtz | 9/10 | 2580 days | 3% |
| Livia | 10/10 | 2580 days | 4% |
| Richard Cawley | 10/10 | 2580 days | 4% |
| Petr Horak | 10/10 | 2580 days | 4% |
| HARRIETT STRANGER | 10/10 | 2610 days | 3% |
| Caity | 10/10 | 2611 days | 3% |
| Bec | 10/10 | 2611 days | 3% |
| Cyril Gervais | 10/10 | 2611 days | 3% |
| Jenni Pollington | 10/10 | 2638 days | 3% |
| Marliese Cail | 5/10 | 2638 days | 3% |
| Marc Wagemans | 9/10 | 2639 days | 3% |
| BoatnSusy | 10/10 | 2639 days | 3% |
| Mark Newbery | 9/10 | 2669 days | 3% |
| Rocio Delapenna | 10/10 | 2669 days | 3% |
| Greg Molyneux | 9/10 | 2669 days | 3% |
| Matt Goodwin | 9/10 | 2669 days | 3% |
| Vivienne Jenkins | 10/10 | 2669 days | 3% |
| Rebecca Fraser | 8/10 | 2669 days | 3% |
| krystian gruft | 9/10 | 2669 days | 3% |
| Felix Mercier | 10/10 | 2669 days | 3% |
| Megan Roper | 10/10 | 2669 days | 3% |
| Bethan Blackburn & Sam Tucker Harvey | 10/10 | 2670 days | 3% |
| F C | 9/10 | 2700 days | 3% |
| Manuel Fessler | 8/10 | 2701 days | 3% |
| Didi Sung | 10/10 | 2730 days | 3% |
| Matthew Maddern | 10/10 | 2730 days | 3% |
| Andrew Duignan | 10/10 | 2730 days | 3% |
| Chris Stone | 9/10 | 2730 days | 3% |
| Lai Yick | 10/10 | 2731 days | 3% |
| Sarah Plotts | 7/10 | 2761 days | 3% |
| Thuc Do | 10/10 | 2761 days | 3% |
| Gail W | 10/10 | 2762 days | 3% |
| Becky | 10/10 | 2762 days | 3% |
| Megan Bradley | 10/10 | 2853 days | 3% |
| Nicholas Bover | 9/10 | 2944 days | 3% |
| Mark Ashmore | 8/10 | 2958 days | 2% |
| Helen O'Kane | 9/10 | 2975 days | 3% |
| Carolyn Bell | 9/10 | 2975 days | 3% |
| Dave McMullen | 10/10 | 2975 days | 3% |
| dirkydirk | 10/10 | 2975 days | 3% |
| Lauren Hayes | 9/10 | 2975 days | 3% |
| David West | 10/10 | 2975 days | 3% |
| William CS | 10/10 | 2975 days | 3% |
| Lynda Hawryluk | 10/10 | 2976 days | 3% |
| Jonathan Jeacocke | 9/10 | 3003 days | 3% |
| Simon Gibson | 9/10 | 3003 days | 3% |
| Fong Chan Zeuthen | 8/10 | 3003 days | 3% |
| tmo | 10/10 | 3003 days | 3% |
| Car R | 9/10 | 3003 days | 3% |
| Thue Thomasen | 8/10 | 3008 days | 2% |
| Ilona Roeters | 9/10 | 3034 days | 3% |
| KarineL | 10/10 | 3034 days | 3% |
| Lynne | 10/10 | 3034 days | 3% |
| TinaTequila | 10/10 | 3034 days | 3% |
| Eveet De Beleir | 8/10 | 3047 days | 2% |
| Nick | 9/10 | 3065 days | 3% |
| Bob Low | 10/10 | 3065 days | 3% |
| Josh Jaensch | 10/10 | 3065 days | 3% |
| Nolan Townsend | 9/10 | 3089 days | 1% |
| Ivan W. | 9/10 | 3095 days | 2% |
| Brendon Muller | 9/10 | 3095 days | 2% |
| peter rhodes | 9/10 | 3095 days | 2% |
| R K | 9/10 | 3095 days | 2% |
| Boaz Hemmo | 10/10 | 3126 days | 2% |
| Susan and Benjamin Foster | 10/10 | 3156 days | 2% |
| Kel Thomas | 10/10 | 3156 days | 2% |
| Darryl Wright | 9/10 | 3309 days | 2% |
| Diane Lee | 8/10 | 3309 days | 2% |
| Chrissy Gregory | 10/10 | 3309 days | 2% |
| Kathleen Jentsch | 10/10 | 3340 days | 2% |
| Stefanie Kraemer | 10/10 | 3340 days | 2% |
| Christofer Cronholm | 9/10 | 3340 days | 2% |
| Andrew | 10/10 | 3340 days | 2% |
| Stefan | 9/10 | 3340 days | 2% |
| Katrina | 10/10 | 3348 days | 1% |
| karlea mackie | 10/10 | 3369 days | 2% |
| Amy Hopes | 10/10 | 3369 days | 2% |
| Charlotte Leong | 9/10 | 3369 days | 2% |
| Ulli | 9/10 | 3375 days | 1% |
| Ava Segal | 7/10 | 3400 days | 2% |
| Alex Macdonald | 9/10 | 3400 days | 2% |
| Bruce Peat | 9/10 | 3400 days | 2% |
| Charlotte Demasieres | 8/10 | 3401 days | 2% |
| Oliver Mower | 10/10 | 3401 days | 2% |
| Stephan Gerhard | 10/10 | 3401 days | 2% |
| Scott Bremer | 9/10 | 3431 days | 2% |
| Neil Podkowsky | 8/10 | 3431 days | 2% |
| Mel Handford | 10/10 | 3461 days | 2% |
| Sarah | 10/10 | 3461 days | 2% |
| Matthias Jasch | 8/10 | 3462 days | 2% |
| jenny chatterson | 9/10 | 3462 days | 2% |
| Nicola | 10/10 | 3492 days | 2% |
| Melissa Coyle | 9/10 | 3493 days | 2% |
| H Nichols | 9/10 | 3522 days | 2% |
| Giulia Sassu | 10/10 | 3523 days | 2% |
| Sam Greenhill | 10/10 | 3706 days | 1% |
| June Harris | 10/10 | 3734 days | 1% |
| jennifer taylor | 10/10 | 3734 days | 1% |
| Greg Little | 7/10 | 3755 days | 1% |
| espitalier anne | 9/10 | 3765 days | 1% |
| Steve K | 10/10 | 3765 days | 1% |
| James Brewer | 9/10 | 3765 days | 1% |
| Flora Pense | 10/10 | 3765 days | 1% |
| Jonathan G | 10/10 | 3826 days | 1% |
| Ruth Mundy | 10/10 | 3887 days | 1% |
| Macha Laurent Macha Laurent | 9/10 | 3887 days | 1% |
| Mal B | 10/10 | 3919 days | 1% |
| Jonn Roscoe | 10/10 | 4010 days | 1% |
| Rosanna Moor | 10/10 | 4011 days | 1% |
| Michele | 10/10 | 4041 days | 1% |
| Jyothi Madanlal | 9/10 | 4041 days | 1% |
| sabrina benakouche | 10/10 | 4072 days | 1% |
| Nadiah Abdul Razak | 10/10 | 4072 days | 1% |
| Kamil Gottwald | 10/10 | 4100 days | 1% |
| Carol Wale | 10/10 | 4100 days | 1% |
| Juli Wolter | 10/10 | 4131 days | 0% |
| Laura Mrozinski | 9/10 | 4131 days | 0% |
| Jon Edvard | 10/10 | 4162 days | 0% |
| Kim | 10/10 | 4162 days | 0% |
| Sean Santee | 9/10 | 4192 days | 0% |
| Rob | 9/10 | 4192 days | 0% |
| Martin Shead | 9/10 | 4192 days | 0% |
| Ben K. C. Laksana | 8/10 | 4223 days | 0% |
| Ken Barrett | 10/10 | 4223 days | 0% |
| John Ryan | 10/10 | 4223 days | 0% |
| Matt Wilson | 10/10 | 4223 days | 0% |
| Pascaline Ruhl | 10/10 | 4253 days | 0% |
| AnneDef | 10/10 | 4253 days | 0% |
| Peter Scanes | 9/10 | 4253 days | 0% |
| nicola1 | 10/10 | 4253 days | 0% |
| Renate | 10/10 | 4376 days | 0% |
| CJ1411 | 9/10 | 4465 days | 1% |
| Nicola Cooper | 9/10 | 4465 days | 1% |
| Auckland Piwis | 9/10 | 4465 days | 1% |
| Emma S | 10/10 | 4496 days | 1% |
| Jared | 10/10 | 4527 days | 1% |
| laynee jones | 10/10 | 4527 days | 1% |
| larilau | 9/10 | 4557 days | 1% |
| medellia371 | 9/10 | 4588 days | 1% |
| lisatim | 9/10 | 4741 days | 1% |
| Nick Rath | 10/10 | 4771 days | 1% |
| Mr NisbetJones | 8/10 | 4807 days | 1% |
| mcphersj | 9/10 | 4862 days | 1% |
| teammahoney | 10/10 | 4862 days | 1% |
| MVT | 10/10 | 4893 days | 1% |
| TaylorEigsti | 10/10 | 4923 days | 1% |
| mark2073ranker | 10/10 | 4923 days | 1% |
| Jocelyn | 10/10 | 4923 days | 1% |
| TwoBackpacksOneWorld | 9/10 | 4954 days | 1% |
| shaneo12 | 10/10 | 5015 days | 1% |
| cannailloune | 9/10 | 5015 days | 1% |
| melandcharles | 10/10 | 5137 days | 1% |
| xanthiaj | 9/10 | 5168 days | 1% |
| Mark Irwin | 8/10 | 5179 days | 1% |
| jhazel | 10/10 | 5258 days | 1% |
| masagoes | 9/10 | 5288 days | 1% |
| quirkey8 | 10/10 | 5319 days | 1% |
| SarahMc | 10/10 | 5319 days | 1% |
| jessh | 10/10 | 5319 days | 1% |
| MichaelMatthias | 10/10 | 5349 days | 1% |
| Daz | 10/10 | 5349 days | 1% |
| mattw887 | 6/10 | 5411 days | 1% |
| Angus10 | 10/10 | 5411 days | 1% |
| griffithgreg | 10/10 | 5441 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.21% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 72 days. However the Camperco experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Camperco experience has been adjusted for 13 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 10 | -0.16% |
| 11 | -0.18% |
| 12 | -0.20% |
| 13 | -0.21% |
| 14 | -0.23% |
| 15 | -0.25% |
| 16 | -0.26% |
| … | … |
Balancing Adjustment
0.21% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.