Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Camperco

Valid Reviews

331 Valid Reviews

The Camperco experience has a total of 337 reviews. There are 331 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 331 valid reviews:

Rating Count Percentage
10/10 222
67%
9/10 82
25%
8/10 20
6%
7/10 5
2%
6/10 1
0%
5/10 1
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.59% Average

The raw data average (mean) for all the Camperco valid reviews is 95.59% and is based on 331 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 331 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 1
11%
9/10 2
22%
8/10 5
56%
7/10 1
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

97.88%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Colin Lemmer 10/10 18 days 100%
WENDY AND SI 10/10 48 days 100%
Julie Margin 9/10 79 days 99%
Eric Ferrua 10/10 262 days 96%
Javent 10/10 262 days 96%
Celine D 10/10 293 days 95%
Pamela Ralph 10/10 321 days 94%
Willem Buur 10/10 321 days 94%
Julia Newton 10/10 321 days 94%
Thom S 10/10 352 days 93%
Charla Grant 10/10 352 days 93%
Pablo Granados 10/10 383 days 92%
Marie McDonald 10/10 383 days 92%
Sarah 10/10 383 days 92%
Andrew Crutchfield 10/10 413 days 90%
Matthew Maguire 10/10 413 days 90%
Ryan & Shiv 10/10 444 days 89%
Damian Bason 10/10 444 days 89%
Sina & Julius 10/10 474 days 87%
Sue 8/10 627 days 76%
Ana Jauregui 10/10 627 days 78%
Michael Bachner 10/10 658 days 75%
Holly Ramseier 10/10 687 days 73%
Stanislav a Lada 10/10 718 days 71%
Philipp 10/10 718 days 71%
Thomas 10/10 749 days 68%
Arne 10/10 749 days 68%
ingrid oosterhuis 9/10 779 days 65%
Joshua Robinson 10/10 779 days 65%
Anita Laurent 10/10 779 days 65%
Ben G 10/10 779 days 65%
Karl 10/10 779 days 65%
Carol 10/10 840 days 60%
Rahel Herzog 7/10 902 days 50%
Sam 10/10 993 days 44%
Mike Hemmert 10/10 993 days 44%
Adam Bar 10/10 993 days 44%
Alistair Oldham 10/10 1024 days 42%
Matt Mead 9/10 1052 days 39%
Mickael Courio 10/10 1083 days 36%
Karl P 10/10 1083 days 36%
Adam Bennett 10/10 1114 days 34%
Tammy 10/10 1114 days 34%
Irene Chambers 10/10 1144 days 31%
Bethany 10/10 1175 days 29%
Eshan Mathur 10/10 1205 days 27%
Javier 10/10 1205 days 27%
Jonas Verreyken 10/10 1205 days 27%
Jono 10/10 1236 days 25%
Marc Pepin 10/10 1236 days 25%
Susan Bruce 9/10 1296 days 21%
Malvina Lola 10/10 1297 days 21%
Tina 10/10 1358 days 17%
Aaron and Sarah Schroder 10/10 1389 days 16%
Marni 10/10 1389 days 16%
Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 7/10 1389 days 15%
Mary 8/10 1389 days 16%
Joanna Dibley 10/10 1417 days 14%
Rachel 10/10 1448 days 13%
Jeff 10/10 1448 days 13%
Laura Gonzalez 10/10 1448 days 13%
Jasmin Moffatt 10/10 1448 days 13%
Mike and Sandy King 10/10 1479 days 12%
Steph 10/10 1509 days 11%
Bryanna 10/10 1509 days 11%
Sanel Van der Merwe 9/10 1570 days 9%
Giovanni Corbellini 10/10 1570 days 9%
Rowan Stewart 10/10 1632 days 7%
TJ Dearlove 9/10 1632 days 7%
Alison and Richard 9/10 1662 days 6%
Ali Evans 10/10 1693 days 6%
Wendy Lawrie 8/10 1722 days 5%
Laura Furse 10/10 1723 days 6%
Frederik Wolf 10/10 1754 days 5%
Lowri 10/10 1754 days 5%
Sandy 10/10 1754 days 5%
Annie DeRuyter 10/10 1781 days 5%
Michael McCalib 10/10 1812 days 5%
C & A Betts 10/10 1813 days 5%
Anne Bennett 10/10 1844 days 5%
Sharlene 10/10 1905 days 5%
Tricia 10/10 1935 days 5%
Kevin Cortella 9/10 1935 days 5%
Jane M. 10/10 1935 days 5%
neethu saranghi 10/10 1965 days 5%
Sarah 9/10 1997 days 5%
Anette Oestergaard 8/10 2118 days 4%
Jim Stevens 10/10 2118 days 4%
Kari Cox 10/10 2118 days 4%
Julie Fleming 8/10 2118 days 4%
Christophe Fasbender 10/10 2118 days 4%
Toby Langley 10/10 2119 days 4%
Lotte Oudendijk 10/10 2119 days 4%
Luisa 10/10 2119 days 4%
Remco Dinjens 10/10 2119 days 4%
Viktoria Bestle 10/10 2119 days 4%
Stefan B. 10/10 2119 days 4%
paul white 9/10 2147 days 4%
George Connolly 10/10 2147 days 4%
Eloïse Cook 10/10 2147 days 4%
MARTIN SCOTT 9/10 2147 days 4%
Pam Hommy 9/10 2147 days 4%
Lindsey Cross 10/10 2148 days 4%
Lauren Sylvester 10/10 2148 days 4%
Holland G 10/10 2148 days 4%
Robert Davies 10/10 2148 days 4%
Alice 10/10 2148 days 4%
Pamela Ralph 10/10 2148 days 4%
Gautier PARISON 10/10 2179 days 4%
Marc Wiedmann 10/10 2179 days 4%
JANET BLIGH 10/10 2179 days 4%
lombard benoit 9/10 2179 days 4%
Wren Mahannah 10/10 2179 days 4%
Rowan Vanduren 10/10 2179 days 4%
Elisabeth Durand 10/10 2179 days 4%
Shar Bay 10/10 2210 days 4%
Mike Scanlon 9/10 2239 days 4%
Markus Hauf 10/10 2239 days 4%
Peter Jones 9/10 2240 days 4%
Bart Cuypers 10/10 2240 days 4%
Armand Francois 10/10 2240 days 4%
ELENA SARBONI 10/10 2240 days 4%
Kassandra Stahl 9/10 2270 days 4%
Timon & Gerdi 10/10 2271 days 4%
david spijker 10/10 2301 days 4%
Lisa Toth 10/10 2453 days 4%
Maryanne 10/10 2454 days 4%
Alexander Naumann 8/10 2484 days 4%
bompan sylvie 10/10 2484 days 4%
Matan Sagee 10/10 2485 days 4%
Roch Beaudoin 9/10 2485 days 4%
Charline Bugala 10/10 2485 days 4%
Sophie Velthuis 10/10 2485 days 4%
Lynne 9/10 2485 days 4%
David K 9/10 2485 days 4%
Thi Thien Trang Truong 9/10 2513 days 4%
G&J Thorp 9/10 2513 days 4%
Cindy Hughes 10/10 2513 days 4%
Alan Macklin 9/10 2513 days 4%
Anita Cranwell 9/10 2513 days 4%
Fadi Khalilieh 10/10 2544 days 4%
Men 10/10 2544 days 4%
Chelsea 9/10 2544 days 4%
Michel de Jonge 9/10 2544 days 4%
Julien 10/10 2544 days 4%
Marjolein van den Hombergh 10/10 2544 days 4%
Malcolm Weaver 10/10 2574 days 4%
Dawn Parker 8/10 2574 days 3%
H Verkerk 10/10 2574 days 4%
Matthew 10/10 2575 days 4%
Bram Schouten 10/10 2575 days 4%
anna simpson 10/10 2575 days 4%
Matt Ballard 10/10 2575 days 4%
Hilco de Boer 10/10 2575 days 4%
Fadri 10/10 2575 days 4%
Gary Sawtell 10/10 2575 days 4%
Ruth Seggerson 9/10 2604 days 3%
Ingrid Peters 10/10 2604 days 3%
Charlotte Adams 10/10 2604 days 3%
John MacLeod 9/10 2605 days 3%
Sarah 9/10 2605 days 3%
Marie-Laurence & Gabriel 10/10 2605 days 3%
Philippe Chiasson 9/10 2605 days 3%
Jonah jones 10/10 2605 days 3%
Toni 10/10 2636 days 3%
Sara G 10/10 2636 days 3%
Joern Kamradt 10/10 2819 days 3%
Thomas Görtz 9/10 2819 days 3%
Livia 10/10 2819 days 3%
Richard Cawley 10/10 2819 days 3%
Petr Horak 10/10 2819 days 3%
HARRIETT STRANGER 10/10 2849 days 3%
Caity 10/10 2850 days 3%
Bec 10/10 2850 days 3%
Cyril Gervais 10/10 2850 days 3%
Jenni Pollington 10/10 2877 days 3%
Marliese Cail 5/10 2877 days 2%
Marc Wagemans 9/10 2878 days 3%
BoatnSusy 10/10 2878 days 3%
Mark Newbery 9/10 2908 days 3%
Rocio Delapenna 10/10 2908 days 3%
Greg Molyneux 9/10 2908 days 3%
Matt Goodwin 9/10 2908 days 3%
Vivienne Jenkins 10/10 2908 days 3%
Rebecca Fraser 8/10 2908 days 3%
krystian gruft 9/10 2908 days 3%
Felix Mercier 10/10 2908 days 3%
Megan Roper 10/10 2908 days 3%
Bethan Blackburn & Sam Tucker Harvey 10/10 2909 days 3%
F C 9/10 2939 days 3%
Manuel Fessler 8/10 2940 days 3%
Didi Sung 10/10 2969 days 3%
Matthew Maddern 10/10 2969 days 3%
Andrew Duignan 10/10 2969 days 3%
Chris Stone 9/10 2969 days 3%
Lai Yick 10/10 2970 days 3%
Sarah Plotts 7/10 3000 days 2%
Thuc Do 10/10 3000 days 3%
Gail W 10/10 3001 days 3%
Becky 10/10 3001 days 3%
Megan Bradley 10/10 3092 days 3%
Nicholas Bover 9/10 3183 days 2%
Mark Ashmore 8/10 3197 days 1%
Helen O'Kane 9/10 3214 days 2%
Carolyn Bell 9/10 3214 days 2%
Dave McMullen 10/10 3214 days 2%
dirkydirk 10/10 3214 days 2%
Lauren Hayes 9/10 3214 days 2%
David West 10/10 3214 days 2%
William CS 10/10 3214 days 2%
Lynda Hawryluk 10/10 3215 days 2%
Jonathan Jeacocke 9/10 3242 days 2%
Simon Gibson 9/10 3242 days 2%
Fong Chan Zeuthen 8/10 3242 days 2%
tmo 10/10 3242 days 2%
Car R 9/10 3242 days 2%
Thue Thomasen 8/10 3247 days 1%
Ilona Roeters 9/10 3273 days 2%
KarineL 10/10 3273 days 2%
Lynne 10/10 3273 days 2%
TinaTequila 10/10 3273 days 2%
Eveet De Beleir 8/10 3286 days 1%
Nick 9/10 3304 days 2%
Bob Low 10/10 3304 days 2%
Josh Jaensch 10/10 3304 days 2%
Nolan Townsend 9/10 3328 days 1%
Ivan W. 9/10 3334 days 2%
Brendon Muller 9/10 3334 days 2%
peter rhodes 9/10 3334 days 2%
R K 9/10 3334 days 2%
Boaz Hemmo 10/10 3365 days 2%
Susan and Benjamin Foster 10/10 3395 days 2%
Kel Thomas 10/10 3395 days 2%
Darryl Wright 9/10 3548 days 2%
Diane Lee 8/10 3548 days 2%
Chrissy Gregory 10/10 3548 days 2%
Kathleen Jentsch 10/10 3579 days 2%
Stefanie Kraemer 10/10 3579 days 2%
Christofer Cronholm 9/10 3579 days 2%
Andrew 10/10 3579 days 2%
Stefan 9/10 3579 days 2%
Katrina 10/10 3587 days 1%
karlea mackie 10/10 3608 days 1%
Amy Hopes 10/10 3608 days 1%
Charlotte Leong 9/10 3608 days 1%
Ulli 9/10 3614 days 1%
Ava Segal 7/10 3639 days 1%
Alex Macdonald 9/10 3639 days 1%
Bruce Peat 9/10 3639 days 1%
Charlotte Demasieres 8/10 3640 days 1%
Oliver Mower 10/10 3640 days 1%
Stephan Gerhard 10/10 3640 days 1%
Scott Bremer 9/10 3670 days 1%
Neil Podkowsky 8/10 3670 days 1%
Mel Handford 10/10 3700 days 1%
Sarah 10/10 3700 days 1%
Matthias Jasch 8/10 3701 days 1%
jenny chatterson 9/10 3701 days 1%
Nicola 10/10 3731 days 1%
Melissa Coyle 9/10 3732 days 1%
H Nichols 9/10 3761 days 1%
Giulia Sassu 10/10 3762 days 1%
Sam Greenhill 10/10 3945 days 1%
June Harris 10/10 3973 days 1%
jennifer taylor 10/10 3973 days 1%
Greg Little 7/10 3994 days 0%
espitalier anne 9/10 4004 days 1%
Steve K 10/10 4004 days 1%
James Brewer 9/10 4004 days 1%
Flora Pense 10/10 4004 days 1%
Jonathan G 10/10 4065 days 1%
Ruth Mundy 10/10 4126 days 0%
Macha Laurent Macha Laurent 9/10 4126 days 0%
Mal B 10/10 4158 days 0%
Jonn Roscoe 10/10 4249 days 0%
Rosanna Moor 10/10 4250 days 0%
Michele 10/10 4280 days 0%
Jyothi Madanlal 9/10 4280 days 0%
sabrina benakouche 10/10 4311 days 0%
Nadiah Abdul Razak 10/10 4311 days 0%
Kamil Gottwald 10/10 4339 days 0%
Carol Wale 10/10 4339 days 0%
Juli Wolter 10/10 4370 days 0%
Laura Mrozinski 9/10 4370 days 0%
Jon Edvard 10/10 4401 days 1%
Kim 10/10 4401 days 1%
Sean Santee 9/10 4431 days 1%
Rob 9/10 4431 days 1%
Martin Shead 9/10 4431 days 1%
Ben K. C. Laksana 8/10 4462 days 1%
Ken Barrett 10/10 4462 days 1%
John Ryan 10/10 4462 days 1%
Matt Wilson 10/10 4462 days 1%
Pascaline Ruhl 10/10 4492 days 1%
AnneDef 10/10 4492 days 1%
Peter Scanes 9/10 4492 days 1%
nicola1 10/10 4492 days 1%
Renate 10/10 4615 days 1%
CJ1411 9/10 4704 days 1%
Nicola Cooper 9/10 4704 days 1%
Auckland Piwis 9/10 4704 days 1%
Emma S 10/10 4735 days 1%
Jared 10/10 4766 days 1%
laynee jones 10/10 4766 days 1%
larilau 9/10 4796 days 1%
medellia371 9/10 4827 days 1%
lisatim 9/10 4980 days 1%
Nick Rath 10/10 5010 days 1%
Mr NisbetJones 8/10 5046 days 1%
mcphersj 9/10 5101 days 1%
teammahoney 10/10 5101 days 1%
MVT 10/10 5132 days 1%
TaylorEigsti 10/10 5162 days 1%
mark2073ranker 10/10 5162 days 1%
Jocelyn 10/10 5162 days 1%
TwoBackpacksOneWorld 9/10 5193 days 1%
shaneo12 10/10 5254 days 1%
cannailloune 9/10 5254 days 1%
melandcharles 10/10 5376 days 1%
xanthiaj 9/10 5407 days 1%
Mark Irwin 8/10 5418 days 1%
jhazel 10/10 5497 days 1%
masagoes 9/10 5527 days 1%
quirkey8 10/10 5558 days 1%
SarahMc 10/10 5558 days 1%
jessh 10/10 5558 days 1%
MichaelMatthias 10/10 5588 days 1%
Daz 10/10 5588 days 1%
mattw887 6/10 5650 days 1%
Angus10 10/10 5650 days 1%
griffithgreg 10/10 5680 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.58% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Camperco experience has 2 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Camperco experience has been adjusted for 4 days. Adjustments are according to the following table.

Days Adjustment
1 -0.02%
2 -0.04%
3 -0.06%
4 -0.08%
5 -0.10%
6 -0.12%
7 -0.14%

Balancing Adjustment

0.31% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.