Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
330 Valid Reviews
The Camperco experience has a total of 337 reviews. There are 330 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 330 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 221 |
|
67% |
| 9/10 | 82 |
|
25% |
| 8/10 | 20 |
|
6% |
| 7/10 | 5 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 1 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
95.58% Average
The raw data average (mean) for all the Camperco valid reviews is 95.58% and is based on 330 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
9 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 330 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 9 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
11% |
| 9/10 | 2 |
|
22% |
| 8/10 | 5 |
|
56% |
| 7/10 | 1 |
|
11% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.33% Average
The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
97.83%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| WENDY AND SI | 10/10 | 43 days | 100% |
| Julie Margin | 9/10 | 74 days | 99% |
| Eric Ferrua | 10/10 | 257 days | 96% |
| Javent | 10/10 | 257 days | 96% |
| Celine D | 10/10 | 288 days | 95% |
| Pamela Ralph | 10/10 | 316 days | 94% |
| Willem Buur | 10/10 | 316 days | 94% |
| Julia Newton | 10/10 | 316 days | 94% |
| Thom S | 10/10 | 347 days | 93% |
| Charla Grant | 10/10 | 347 days | 93% |
| Pablo Granados | 10/10 | 378 days | 92% |
| Marie McDonald | 10/10 | 378 days | 92% |
| Sarah | 10/10 | 378 days | 92% |
| Andrew Crutchfield | 10/10 | 408 days | 91% |
| Matthew Maguire | 10/10 | 408 days | 91% |
| Ryan & Shiv | 10/10 | 439 days | 89% |
| Damian Bason | 10/10 | 439 days | 89% |
| Sina & Julius | 10/10 | 469 days | 88% |
| Sue | 8/10 | 622 days | 76% |
| Ana Jauregui | 10/10 | 622 days | 78% |
| Michael Bachner | 10/10 | 653 days | 76% |
| Holly Ramseier | 10/10 | 682 days | 74% |
| Stanislav a Lada | 10/10 | 713 days | 71% |
| Philipp | 10/10 | 713 days | 71% |
| Thomas | 10/10 | 744 days | 68% |
| Arne | 10/10 | 744 days | 68% |
| ingrid oosterhuis | 9/10 | 774 days | 65% |
| Joshua Robinson | 10/10 | 774 days | 66% |
| Anita Laurent | 10/10 | 774 days | 66% |
| Ben G | 10/10 | 774 days | 66% |
| Karl | 10/10 | 774 days | 66% |
| Carol | 10/10 | 835 days | 60% |
| Rahel Herzog | 7/10 | 897 days | 50% |
| Sam | 10/10 | 988 days | 45% |
| Mike Hemmert | 10/10 | 988 days | 45% |
| Adam Bar | 10/10 | 988 days | 45% |
| Alistair Oldham | 10/10 | 1019 days | 42% |
| Matt Mead | 9/10 | 1047 days | 39% |
| Mickael Courio | 10/10 | 1078 days | 37% |
| Karl P | 10/10 | 1078 days | 37% |
| Adam Bennett | 10/10 | 1109 days | 34% |
| Tammy | 10/10 | 1109 days | 34% |
| Irene Chambers | 10/10 | 1139 days | 32% |
| Bethany | 10/10 | 1170 days | 29% |
| Eshan Mathur | 10/10 | 1200 days | 27% |
| Javier | 10/10 | 1200 days | 27% |
| Jonas Verreyken | 10/10 | 1200 days | 27% |
| Jono | 10/10 | 1231 days | 25% |
| Marc Pepin | 10/10 | 1231 days | 25% |
| Susan Bruce | 9/10 | 1292 days | 21% |
| Malvina Lola | 10/10 | 1292 days | 21% |
| Tina | 10/10 | 1353 days | 18% |
| Aaron and Sarah Schroder | 10/10 | 1384 days | 16% |
| Marni | 10/10 | 1384 days | 16% |
| Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 | 7/10 | 1384 days | 15% |
| Mary | 8/10 | 1384 days | 16% |
| Joanna Dibley | 10/10 | 1412 days | 15% |
| Rachel | 10/10 | 1443 days | 13% |
| Jeff | 10/10 | 1443 days | 13% |
| Laura Gonzalez | 10/10 | 1443 days | 13% |
| Jasmin Moffatt | 10/10 | 1443 days | 13% |
| Mike and Sandy King | 10/10 | 1474 days | 12% |
| Steph | 10/10 | 1504 days | 11% |
| Bryanna | 10/10 | 1504 days | 11% |
| Sanel Van der Merwe | 9/10 | 1565 days | 9% |
| Giovanni Corbellini | 10/10 | 1565 days | 9% |
| Rowan Stewart | 10/10 | 1627 days | 7% |
| TJ Dearlove | 9/10 | 1627 days | 7% |
| Alison and Richard | 9/10 | 1657 days | 7% |
| Ali Evans | 10/10 | 1688 days | 6% |
| Wendy Lawrie | 8/10 | 1718 days | 6% |
| Laura Furse | 10/10 | 1718 days | 6% |
| Frederik Wolf | 10/10 | 1749 days | 5% |
| Lowri | 10/10 | 1749 days | 5% |
| Sandy | 10/10 | 1749 days | 5% |
| Annie DeRuyter | 10/10 | 1777 days | 5% |
| Michael McCalib | 10/10 | 1808 days | 5% |
| C & A Betts | 10/10 | 1808 days | 5% |
| Anne Bennett | 10/10 | 1839 days | 5% |
| Sharlene | 10/10 | 1900 days | 5% |
| Tricia | 10/10 | 1930 days | 5% |
| Kevin Cortella | 9/10 | 1930 days | 5% |
| Jane M. | 10/10 | 1930 days | 5% |
| neethu saranghi | 10/10 | 1961 days | 5% |
| Sarah | 9/10 | 1992 days | 5% |
| Anette Oestergaard | 8/10 | 2114 days | 4% |
| Jim Stevens | 10/10 | 2114 days | 4% |
| Kari Cox | 10/10 | 2114 days | 4% |
| Julie Fleming | 8/10 | 2114 days | 4% |
| Christophe Fasbender | 10/10 | 2114 days | 4% |
| Toby Langley | 10/10 | 2114 days | 4% |
| Lotte Oudendijk | 10/10 | 2114 days | 4% |
| Luisa | 10/10 | 2114 days | 4% |
| Remco Dinjens | 10/10 | 2114 days | 4% |
| Viktoria Bestle | 10/10 | 2114 days | 4% |
| Stefan B. | 10/10 | 2114 days | 4% |
| paul white | 9/10 | 2143 days | 4% |
| George Connolly | 10/10 | 2143 days | 4% |
| Eloïse Cook | 10/10 | 2143 days | 4% |
| MARTIN SCOTT | 9/10 | 2143 days | 4% |
| Pam Hommy | 9/10 | 2143 days | 4% |
| Lindsey Cross | 10/10 | 2143 days | 4% |
| Lauren Sylvester | 10/10 | 2143 days | 4% |
| Holland G | 10/10 | 2143 days | 4% |
| Robert Davies | 10/10 | 2143 days | 4% |
| Alice | 10/10 | 2143 days | 4% |
| Pamela Ralph | 10/10 | 2143 days | 4% |
| Gautier PARISON | 10/10 | 2174 days | 4% |
| Marc Wiedmann | 10/10 | 2174 days | 4% |
| JANET BLIGH | 10/10 | 2174 days | 4% |
| lombard benoit | 9/10 | 2174 days | 4% |
| Wren Mahannah | 10/10 | 2174 days | 4% |
| Rowan Vanduren | 10/10 | 2174 days | 4% |
| Elisabeth Durand | 10/10 | 2174 days | 4% |
| Shar Bay | 10/10 | 2205 days | 4% |
| Mike Scanlon | 9/10 | 2235 days | 4% |
| Markus Hauf | 10/10 | 2235 days | 4% |
| Peter Jones | 9/10 | 2235 days | 4% |
| Bart Cuypers | 10/10 | 2235 days | 4% |
| Armand Francois | 10/10 | 2235 days | 4% |
| ELENA SARBONI | 10/10 | 2235 days | 4% |
| Kassandra Stahl | 9/10 | 2266 days | 4% |
| Timon & Gerdi | 10/10 | 2266 days | 4% |
| david spijker | 10/10 | 2296 days | 4% |
| Lisa Toth | 10/10 | 2449 days | 4% |
| Maryanne | 10/10 | 2449 days | 4% |
| Alexander Naumann | 8/10 | 2480 days | 4% |
| bompan sylvie | 10/10 | 2480 days | 4% |
| Matan Sagee | 10/10 | 2480 days | 4% |
| Roch Beaudoin | 9/10 | 2480 days | 4% |
| Charline Bugala | 10/10 | 2480 days | 4% |
| Sophie Velthuis | 10/10 | 2480 days | 4% |
| Lynne | 9/10 | 2480 days | 4% |
| David K | 9/10 | 2480 days | 4% |
| Thi Thien Trang Truong | 9/10 | 2508 days | 4% |
| G&J Thorp | 9/10 | 2508 days | 4% |
| Cindy Hughes | 10/10 | 2508 days | 4% |
| Alan Macklin | 9/10 | 2508 days | 4% |
| Anita Cranwell | 9/10 | 2508 days | 4% |
| Fadi Khalilieh | 10/10 | 2539 days | 4% |
| Men | 10/10 | 2539 days | 4% |
| Chelsea | 9/10 | 2539 days | 4% |
| Michel de Jonge | 9/10 | 2539 days | 4% |
| Julien | 10/10 | 2539 days | 4% |
| Marjolein van den Hombergh | 10/10 | 2539 days | 4% |
| Malcolm Weaver | 10/10 | 2570 days | 4% |
| Dawn Parker | 8/10 | 2570 days | 3% |
| H Verkerk | 10/10 | 2570 days | 4% |
| Matthew | 10/10 | 2570 days | 4% |
| Bram Schouten | 10/10 | 2570 days | 4% |
| anna simpson | 10/10 | 2570 days | 4% |
| Matt Ballard | 10/10 | 2570 days | 4% |
| Hilco de Boer | 10/10 | 2570 days | 4% |
| Fadri | 10/10 | 2570 days | 4% |
| Gary Sawtell | 10/10 | 2570 days | 4% |
| Ruth Seggerson | 9/10 | 2600 days | 3% |
| Ingrid Peters | 10/10 | 2600 days | 3% |
| Charlotte Adams | 10/10 | 2600 days | 3% |
| John MacLeod | 9/10 | 2600 days | 3% |
| Sarah | 9/10 | 2600 days | 3% |
| Marie-Laurence & Gabriel | 10/10 | 2600 days | 3% |
| Philippe Chiasson | 9/10 | 2600 days | 3% |
| Jonah jones | 10/10 | 2600 days | 3% |
| Toni | 10/10 | 2631 days | 3% |
| Sara G | 10/10 | 2631 days | 3% |
| Joern Kamradt | 10/10 | 2814 days | 3% |
| Thomas Görtz | 9/10 | 2814 days | 3% |
| Livia | 10/10 | 2814 days | 3% |
| Richard Cawley | 10/10 | 2814 days | 3% |
| Petr Horak | 10/10 | 2814 days | 3% |
| HARRIETT STRANGER | 10/10 | 2845 days | 3% |
| Caity | 10/10 | 2845 days | 3% |
| Bec | 10/10 | 2845 days | 3% |
| Cyril Gervais | 10/10 | 2845 days | 3% |
| Jenni Pollington | 10/10 | 2873 days | 3% |
| Marliese Cail | 5/10 | 2873 days | 2% |
| Marc Wagemans | 9/10 | 2873 days | 3% |
| BoatnSusy | 10/10 | 2873 days | 3% |
| Mark Newbery | 9/10 | 2904 days | 3% |
| Rocio Delapenna | 10/10 | 2904 days | 3% |
| Greg Molyneux | 9/10 | 2904 days | 3% |
| Matt Goodwin | 9/10 | 2904 days | 3% |
| Vivienne Jenkins | 10/10 | 2904 days | 3% |
| Rebecca Fraser | 8/10 | 2904 days | 3% |
| krystian gruft | 9/10 | 2904 days | 3% |
| Felix Mercier | 10/10 | 2904 days | 3% |
| Megan Roper | 10/10 | 2904 days | 3% |
| Bethan Blackburn & Sam Tucker Harvey | 10/10 | 2904 days | 3% |
| F C | 9/10 | 2935 days | 3% |
| Manuel Fessler | 8/10 | 2935 days | 3% |
| Didi Sung | 10/10 | 2965 days | 3% |
| Matthew Maddern | 10/10 | 2965 days | 3% |
| Andrew Duignan | 10/10 | 2965 days | 3% |
| Chris Stone | 9/10 | 2965 days | 3% |
| Lai Yick | 10/10 | 2965 days | 3% |
| Sarah Plotts | 7/10 | 2996 days | 2% |
| Thuc Do | 10/10 | 2996 days | 3% |
| Gail W | 10/10 | 2996 days | 3% |
| Becky | 10/10 | 2996 days | 3% |
| Megan Bradley | 10/10 | 3088 days | 3% |
| Nicholas Bover | 9/10 | 3179 days | 2% |
| Mark Ashmore | 8/10 | 3192 days | 1% |
| Helen O'Kane | 9/10 | 3210 days | 2% |
| Carolyn Bell | 9/10 | 3210 days | 2% |
| Dave McMullen | 10/10 | 3210 days | 2% |
| dirkydirk | 10/10 | 3210 days | 2% |
| Lauren Hayes | 9/10 | 3210 days | 2% |
| David West | 10/10 | 3210 days | 2% |
| William CS | 10/10 | 3210 days | 2% |
| Lynda Hawryluk | 10/10 | 3210 days | 2% |
| Jonathan Jeacocke | 9/10 | 3238 days | 2% |
| Simon Gibson | 9/10 | 3238 days | 2% |
| Fong Chan Zeuthen | 8/10 | 3238 days | 2% |
| tmo | 10/10 | 3238 days | 2% |
| Car R | 9/10 | 3238 days | 2% |
| Thue Thomasen | 8/10 | 3242 days | 1% |
| Ilona Roeters | 9/10 | 3269 days | 2% |
| KarineL | 10/10 | 3269 days | 2% |
| Lynne | 10/10 | 3269 days | 2% |
| TinaTequila | 10/10 | 3269 days | 2% |
| Eveet De Beleir | 8/10 | 3281 days | 1% |
| Nick | 9/10 | 3300 days | 2% |
| Bob Low | 10/10 | 3300 days | 2% |
| Josh Jaensch | 10/10 | 3300 days | 2% |
| Nolan Townsend | 9/10 | 3323 days | 1% |
| Ivan W. | 9/10 | 3330 days | 2% |
| Brendon Muller | 9/10 | 3330 days | 2% |
| peter rhodes | 9/10 | 3330 days | 2% |
| R K | 9/10 | 3330 days | 2% |
| Boaz Hemmo | 10/10 | 3361 days | 2% |
| Susan and Benjamin Foster | 10/10 | 3391 days | 2% |
| Kel Thomas | 10/10 | 3391 days | 2% |
| Darryl Wright | 9/10 | 3544 days | 2% |
| Diane Lee | 8/10 | 3544 days | 2% |
| Chrissy Gregory | 10/10 | 3544 days | 2% |
| Kathleen Jentsch | 10/10 | 3575 days | 2% |
| Stefanie Kraemer | 10/10 | 3575 days | 2% |
| Christofer Cronholm | 9/10 | 3575 days | 2% |
| Andrew | 10/10 | 3575 days | 2% |
| Stefan | 9/10 | 3575 days | 2% |
| Katrina | 10/10 | 3582 days | 1% |
| karlea mackie | 10/10 | 3604 days | 1% |
| Amy Hopes | 10/10 | 3604 days | 1% |
| Charlotte Leong | 9/10 | 3604 days | 1% |
| Ulli | 9/10 | 3609 days | 1% |
| Ava Segal | 7/10 | 3635 days | 1% |
| Alex Macdonald | 9/10 | 3635 days | 1% |
| Bruce Peat | 9/10 | 3635 days | 1% |
| Charlotte Demasieres | 8/10 | 3635 days | 1% |
| Oliver Mower | 10/10 | 3635 days | 1% |
| Stephan Gerhard | 10/10 | 3635 days | 1% |
| Scott Bremer | 9/10 | 3666 days | 1% |
| Neil Podkowsky | 8/10 | 3666 days | 1% |
| Mel Handford | 10/10 | 3696 days | 1% |
| Sarah | 10/10 | 3696 days | 1% |
| Matthias Jasch | 8/10 | 3696 days | 1% |
| jenny chatterson | 9/10 | 3696 days | 1% |
| Nicola | 10/10 | 3727 days | 1% |
| Melissa Coyle | 9/10 | 3727 days | 1% |
| H Nichols | 9/10 | 3757 days | 1% |
| Giulia Sassu | 10/10 | 3757 days | 1% |
| Sam Greenhill | 10/10 | 3941 days | 1% |
| June Harris | 10/10 | 3969 days | 1% |
| jennifer taylor | 10/10 | 3969 days | 1% |
| Greg Little | 7/10 | 3989 days | 0% |
| espitalier anne | 9/10 | 4000 days | 1% |
| Steve K | 10/10 | 4000 days | 1% |
| James Brewer | 9/10 | 4000 days | 1% |
| Flora Pense | 10/10 | 4000 days | 1% |
| Jonathan G | 10/10 | 4061 days | 1% |
| Ruth Mundy | 10/10 | 4122 days | 0% |
| Macha Laurent Macha Laurent | 9/10 | 4122 days | 0% |
| Mal B | 10/10 | 4153 days | 0% |
| Jonn Roscoe | 10/10 | 4245 days | 0% |
| Rosanna Moor | 10/10 | 4245 days | 0% |
| Michele | 10/10 | 4275 days | 0% |
| Jyothi Madanlal | 9/10 | 4275 days | 0% |
| sabrina benakouche | 10/10 | 4306 days | 0% |
| Nadiah Abdul Razak | 10/10 | 4306 days | 0% |
| Kamil Gottwald | 10/10 | 4334 days | 0% |
| Carol Wale | 10/10 | 4334 days | 0% |
| Juli Wolter | 10/10 | 4365 days | 0% |
| Laura Mrozinski | 9/10 | 4365 days | 0% |
| Jon Edvard | 10/10 | 4396 days | 1% |
| Kim | 10/10 | 4396 days | 1% |
| Sean Santee | 9/10 | 4426 days | 1% |
| Rob | 9/10 | 4426 days | 1% |
| Martin Shead | 9/10 | 4426 days | 1% |
| Ben K. C. Laksana | 8/10 | 4457 days | 1% |
| Ken Barrett | 10/10 | 4457 days | 1% |
| John Ryan | 10/10 | 4457 days | 1% |
| Matt Wilson | 10/10 | 4457 days | 1% |
| Pascaline Ruhl | 10/10 | 4487 days | 1% |
| AnneDef | 10/10 | 4487 days | 1% |
| Peter Scanes | 9/10 | 4487 days | 1% |
| nicola1 | 10/10 | 4487 days | 1% |
| Renate | 10/10 | 4610 days | 1% |
| CJ1411 | 9/10 | 4699 days | 1% |
| Nicola Cooper | 9/10 | 4699 days | 1% |
| Auckland Piwis | 9/10 | 4699 days | 1% |
| Emma S | 10/10 | 4730 days | 1% |
| Jared | 10/10 | 4761 days | 1% |
| laynee jones | 10/10 | 4761 days | 1% |
| larilau | 9/10 | 4791 days | 1% |
| medellia371 | 9/10 | 4822 days | 1% |
| lisatim | 9/10 | 4975 days | 1% |
| Nick Rath | 10/10 | 5005 days | 1% |
| Mr NisbetJones | 8/10 | 5041 days | 1% |
| mcphersj | 9/10 | 5096 days | 1% |
| teammahoney | 10/10 | 5096 days | 1% |
| MVT | 10/10 | 5127 days | 1% |
| TaylorEigsti | 10/10 | 5157 days | 1% |
| mark2073ranker | 10/10 | 5157 days | 1% |
| Jocelyn | 10/10 | 5157 days | 1% |
| TwoBackpacksOneWorld | 9/10 | 5188 days | 1% |
| shaneo12 | 10/10 | 5249 days | 1% |
| cannailloune | 9/10 | 5249 days | 1% |
| melandcharles | 10/10 | 5371 days | 1% |
| xanthiaj | 9/10 | 5402 days | 1% |
| Mark Irwin | 8/10 | 5413 days | 1% |
| jhazel | 10/10 | 5492 days | 1% |
| masagoes | 9/10 | 5522 days | 1% |
| quirkey8 | 10/10 | 5553 days | 1% |
| SarahMc | 10/10 | 5553 days | 1% |
| jessh | 10/10 | 5553 days | 1% |
| MichaelMatthias | 10/10 | 5583 days | 1% |
| Daz | 10/10 | 5583 days | 1% |
| mattw887 | 6/10 | 5645 days | 1% |
| Angus10 | 10/10 | 5645 days | 1% |
| griffithgreg | 10/10 | 5675 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.
-2.99% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Camperco experience has 1 recent ranking. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Camperco experience has been adjusted for 18 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 15 | -0.30% |
| 16 | -0.32% |
| 17 | -0.35% |
| 18 | -0.37% |
| 19 | -0.39% |
| 20 | -0.41% |
| 21 | -0.43% |
| … | … |
0.45% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.