Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Camperco

Valid Reviews

335 Valid Reviews

The Camperco experience has a total of 340 reviews. There are 335 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 335 valid reviews:

Rating Count Percentage
10/10 226
67%
9/10 82
24%
8/10 20
6%
7/10 5
1%
6/10 1
0%
5/10 1
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.64% Average

The raw data average (mean) for all the Camperco valid reviews is 95.64% and is based on 335 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 335 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 1
11%
9/10 2
22%
8/10 5
56%
7/10 1
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

98.20%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Anne Reck 10/10 140 days 100%
Divya Biyai 10/10 171 days 99%
Peter 10/10 171 days 99%
Colin Lemmer 10/10 261 days 97%
WENDY AND SI 10/10 291 days 96%
Scott Wallis 10/10 291 days 96%
Julie Margin 9/10 322 days 94%
Eric Ferrua 10/10 505 days 86%
Javent 10/10 505 days 86%
Celine D 10/10 536 days 85%
Pamela Ralph 10/10 564 days 83%
Willem Buur 10/10 564 days 83%
Julia Newton 10/10 564 days 83%
Thom S 10/10 595 days 81%
Charla Grant 10/10 595 days 81%
Pablo Granados 10/10 626 days 79%
Marie McDonald 10/10 626 days 79%
Sarah 10/10 626 days 79%
Andrew Crutchfield 10/10 656 days 76%
Matthew Maguire 10/10 656 days 76%
Ryan & Shiv 10/10 687 days 74%
Damian Bason 10/10 687 days 74%
Sina & Julius 10/10 717 days 71%
Sue 8/10 870 days 56%
Ana Jauregui 10/10 870 days 57%
Michael Bachner 10/10 901 days 54%
Holly Ramseier 10/10 930 days 51%
Stanislav a Lada 10/10 961 days 48%
Philipp 10/10 961 days 48%
Thomas 10/10 992 days 45%
Arne 10/10 992 days 45%
ingrid oosterhuis 9/10 1022 days 42%
Joshua Robinson 10/10 1022 days 42%
Anita Laurent 10/10 1022 days 42%
Ben G 10/10 1022 days 42%
Karl 10/10 1022 days 42%
Carol 10/10 1083 days 37%
Rahel Herzog 7/10 1145 days 30%
Sam 10/10 1236 days 25%
Mike Hemmert 10/10 1236 days 25%
Adam Bar 10/10 1236 days 25%
Alistair Oldham 10/10 1267 days 23%
Matt Mead 9/10 1295 days 21%
Mickael Courio 10/10 1326 days 19%
Karl P 10/10 1326 days 19%
Adam Bennett 10/10 1357 days 18%
Tammy 10/10 1357 days 18%
Irene Chambers 10/10 1387 days 16%
Bethany 10/10 1418 days 15%
Eshan Mathur 10/10 1448 days 13%
Javier 10/10 1448 days 13%
Jonas Verreyken 10/10 1448 days 13%
Jono 10/10 1479 days 12%
Marc Pepin 10/10 1479 days 12%
Susan Bruce 9/10 1540 days 10%
Malvina Lola 10/10 1540 days 10%
Tina 10/10 1601 days 8%
Aaron and Sarah Schroder 10/10 1632 days 7%
Marni 10/10 1632 days 7%
Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 7/10 1632 days 7%
Mary 8/10 1632 days 7%
Joanna Dibley 10/10 1660 days 7%
Rachel 10/10 1691 days 6%
Jeff 10/10 1691 days 6%
Laura Gonzalez 10/10 1691 days 6%
Jasmin Moffatt 10/10 1691 days 6%
Mike and Sandy King 10/10 1722 days 6%
Steph 10/10 1752 days 5%
Bryanna 10/10 1752 days 5%
Sanel Van der Merwe 9/10 1813 days 5%
Giovanni Corbellini 10/10 1813 days 5%
Rowan Stewart 10/10 1875 days 5%
TJ Dearlove 9/10 1875 days 5%
Alison and Richard 9/10 1905 days 5%
Ali Evans 10/10 1936 days 5%
Wendy Lawrie 8/10 1966 days 5%
Laura Furse 10/10 1966 days 5%
Frederik Wolf 10/10 1997 days 5%
Lowri 10/10 1997 days 5%
Sandy 10/10 1997 days 5%
Annie DeRuyter 10/10 2025 days 5%
Michael McCalib 10/10 2056 days 5%
C & A Betts 10/10 2056 days 5%
Anne Bennett 10/10 2087 days 5%
Sharlene 10/10 2148 days 4%
Tricia 10/10 2178 days 4%
Kevin Cortella 9/10 2178 days 4%
Jane M. 10/10 2178 days 4%
neethu saranghi 10/10 2209 days 4%
Sarah 9/10 2240 days 4%
Anette Oestergaard 8/10 2362 days 4%
Jim Stevens 10/10 2362 days 4%
Kari Cox 10/10 2362 days 4%
Julie Fleming 8/10 2362 days 4%
Christophe Fasbender 10/10 2362 days 4%
Toby Langley 10/10 2362 days 4%
Lotte Oudendijk 10/10 2362 days 4%
Luisa 10/10 2362 days 4%
Remco Dinjens 10/10 2362 days 4%
Viktoria Bestle 10/10 2362 days 4%
Stefan B. 10/10 2362 days 4%
paul white 9/10 2391 days 4%
George Connolly 10/10 2391 days 4%
Eloïse Cook 10/10 2391 days 4%
MARTIN SCOTT 9/10 2391 days 4%
Pam Hommy 9/10 2391 days 4%
Lindsey Cross 10/10 2391 days 4%
Lauren Sylvester 10/10 2391 days 4%
Holland G 10/10 2391 days 4%
Robert Davies 10/10 2391 days 4%
Alice 10/10 2391 days 4%
Pamela Ralph 10/10 2391 days 4%
Gautier PARISON 10/10 2422 days 4%
Marc Wiedmann 10/10 2422 days 4%
JANET BLIGH 10/10 2422 days 4%
lombard benoit 9/10 2422 days 4%
Wren Mahannah 10/10 2422 days 4%
Rowan Vanduren 10/10 2422 days 4%
Elisabeth Durand 10/10 2422 days 4%
Shar Bay 10/10 2453 days 4%
Mike Scanlon 9/10 2483 days 4%
Markus Hauf 10/10 2483 days 4%
Peter Jones 9/10 2483 days 4%
Bart Cuypers 10/10 2483 days 4%
Armand Francois 10/10 2483 days 4%
ELENA SARBONI 10/10 2483 days 4%
Kassandra Stahl 9/10 2514 days 4%
Timon & Gerdi 10/10 2514 days 4%
david spijker 10/10 2544 days 4%
Lisa Toth 10/10 2697 days 3%
Maryanne 10/10 2697 days 3%
Alexander Naumann 8/10 2728 days 3%
bompan sylvie 10/10 2728 days 3%
Matan Sagee 10/10 2728 days 3%
Roch Beaudoin 9/10 2728 days 3%
Charline Bugala 10/10 2728 days 3%
Sophie Velthuis 10/10 2728 days 3%
Lynne 9/10 2728 days 3%
David K 9/10 2728 days 3%
Thi Thien Trang Truong 9/10 2756 days 3%
G&J Thorp 9/10 2756 days 3%
Cindy Hughes 10/10 2756 days 3%
Alan Macklin 9/10 2756 days 3%
Anita Cranwell 9/10 2756 days 3%
Fadi Khalilieh 10/10 2787 days 3%
Men 10/10 2787 days 3%
Chelsea 9/10 2787 days 3%
Michel de Jonge 9/10 2787 days 3%
Julien 10/10 2787 days 3%
Marjolein van den Hombergh 10/10 2787 days 3%
Malcolm Weaver 10/10 2818 days 3%
Dawn Parker 8/10 2818 days 3%
H Verkerk 10/10 2818 days 3%
Matthew 10/10 2818 days 3%
Bram Schouten 10/10 2818 days 3%
anna simpson 10/10 2818 days 3%
Matt Ballard 10/10 2818 days 3%
Hilco de Boer 10/10 2818 days 3%
Fadri 10/10 2818 days 3%
Gary Sawtell 10/10 2818 days 3%
Ruth Seggerson 9/10 2848 days 3%
Ingrid Peters 10/10 2848 days 3%
Charlotte Adams 10/10 2848 days 3%
John MacLeod 9/10 2848 days 3%
Sarah 9/10 2848 days 3%
Marie-Laurence & Gabriel 10/10 2848 days 3%
Philippe Chiasson 9/10 2848 days 3%
Jonah jones 10/10 2848 days 3%
Toni 10/10 2879 days 3%
Sara G 10/10 2879 days 3%
Joern Kamradt 10/10 3062 days 3%
Thomas Görtz 9/10 3062 days 3%
Livia 10/10 3062 days 3%
Richard Cawley 10/10 3062 days 3%
Petr Horak 10/10 3062 days 3%
HARRIETT STRANGER 10/10 3093 days 3%
Caity 10/10 3093 days 3%
Bec 10/10 3093 days 3%
Cyril Gervais 10/10 3093 days 3%
Jenni Pollington 10/10 3121 days 2%
Marliese Cail 5/10 3121 days 2%
Marc Wagemans 9/10 3121 days 2%
BoatnSusy 10/10 3121 days 2%
Mark Newbery 9/10 3152 days 2%
Rocio Delapenna 10/10 3152 days 2%
Greg Molyneux 9/10 3152 days 2%
Matt Goodwin 9/10 3152 days 2%
Vivienne Jenkins 10/10 3152 days 2%
Rebecca Fraser 8/10 3152 days 2%
krystian gruft 9/10 3152 days 2%
Felix Mercier 10/10 3152 days 2%
Megan Roper 10/10 3152 days 2%
Bethan Blackburn & Sam Tucker Harvey 10/10 3152 days 2%
F C 9/10 3183 days 2%
Manuel Fessler 8/10 3183 days 2%
Didi Sung 10/10 3213 days 2%
Matthew Maddern 10/10 3213 days 2%
Andrew Duignan 10/10 3213 days 2%
Chris Stone 9/10 3213 days 2%
Lai Yick 10/10 3213 days 2%
Sarah Plotts 7/10 3244 days 2%
Thuc Do 10/10 3244 days 2%
Gail W 10/10 3244 days 2%
Becky 10/10 3244 days 2%
Megan Bradley 10/10 3336 days 2%
Nicholas Bover 9/10 3427 days 2%
Mark Ashmore 8/10 3440 days 1%
Helen O'Kane 9/10 3458 days 2%
Carolyn Bell 9/10 3458 days 2%
Dave McMullen 10/10 3458 days 2%
dirkydirk 10/10 3458 days 2%
Lauren Hayes 9/10 3458 days 2%
David West 10/10 3458 days 2%
William CS 10/10 3458 days 2%
Lynda Hawryluk 10/10 3458 days 2%
Jonathan Jeacocke 9/10 3486 days 2%
Simon Gibson 9/10 3486 days 2%
Fong Chan Zeuthen 8/10 3486 days 2%
tmo 10/10 3486 days 2%
Car R 9/10 3486 days 2%
Thue Thomasen 8/10 3490 days 1%
Ilona Roeters 9/10 3517 days 2%
KarineL 10/10 3517 days 2%
Lynne 10/10 3517 days 2%
TinaTequila 10/10 3517 days 2%
Eveet De Beleir 8/10 3529 days 1%
Nick 9/10 3548 days 2%
Bob Low 10/10 3548 days 2%
Josh Jaensch 10/10 3548 days 2%
Nolan Townsend 9/10 3571 days 1%
Ivan W. 9/10 3578 days 2%
Brendon Muller 9/10 3578 days 2%
peter rhodes 9/10 3578 days 2%
R K 9/10 3578 days 2%
Boaz Hemmo 10/10 3609 days 2%
Susan and Benjamin Foster 10/10 3639 days 1%
Kel Thomas 10/10 3639 days 1%
Darryl Wright 9/10 3792 days 1%
Diane Lee 8/10 3792 days 1%
Chrissy Gregory 10/10 3792 days 1%
Kathleen Jentsch 10/10 3823 days 1%
Stefanie Kraemer 10/10 3823 days 1%
Christofer Cronholm 9/10 3823 days 1%
Andrew 10/10 3823 days 1%
Stefan 9/10 3823 days 1%
Katrina 10/10 3830 days 1%
karlea mackie 10/10 3852 days 1%
Amy Hopes 10/10 3852 days 1%
Charlotte Leong 9/10 3852 days 1%
Ulli 9/10 3857 days 1%
Ava Segal 7/10 3883 days 1%
Alex Macdonald 9/10 3883 days 1%
Bruce Peat 9/10 3883 days 1%
Charlotte Demasieres 8/10 3883 days 1%
Oliver Mower 10/10 3883 days 1%
Stephan Gerhard 10/10 3883 days 1%
Scott Bremer 9/10 3914 days 1%
Neil Podkowsky 8/10 3914 days 1%
Mel Handford 10/10 3944 days 1%
Sarah 10/10 3944 days 1%
Matthias Jasch 8/10 3944 days 1%
jenny chatterson 9/10 3944 days 1%
Nicola 10/10 3975 days 1%
Melissa Coyle 9/10 3975 days 1%
H Nichols 9/10 4005 days 1%
Giulia Sassu 10/10 4005 days 1%
Sam Greenhill 10/10 4189 days 0%
June Harris 10/10 4217 days 0%
jennifer taylor 10/10 4217 days 0%
Greg Little 7/10 4237 days 0%
espitalier anne 9/10 4248 days 0%
Steve K 10/10 4248 days 0%
James Brewer 9/10 4248 days 0%
Flora Pense 10/10 4248 days 0%
Jonathan G 10/10 4309 days 0%
Ruth Mundy 10/10 4370 days 0%
Macha Laurent Macha Laurent 9/10 4370 days 0%
Mal B 10/10 4401 days 1%
Jonn Roscoe 10/10 4493 days 1%
Rosanna Moor 10/10 4493 days 1%
Michele 10/10 4523 days 1%
Jyothi Madanlal 9/10 4523 days 1%
sabrina benakouche 10/10 4554 days 1%
Nadiah Abdul Razak 10/10 4554 days 1%
Kamil Gottwald 10/10 4582 days 1%
Carol Wale 10/10 4582 days 1%
Juli Wolter 10/10 4613 days 1%
Laura Mrozinski 9/10 4613 days 1%
Jon Edvard 10/10 4644 days 1%
Kim 10/10 4644 days 1%
Sean Santee 9/10 4674 days 1%
Rob 9/10 4674 days 1%
Martin Shead 9/10 4674 days 1%
Ben K. C. Laksana 8/10 4705 days 1%
Ken Barrett 10/10 4705 days 1%
John Ryan 10/10 4705 days 1%
Matt Wilson 10/10 4705 days 1%
Pascaline Ruhl 10/10 4735 days 1%
AnneDef 10/10 4735 days 1%
Peter Scanes 9/10 4735 days 1%
nicola1 10/10 4735 days 1%
Renate 10/10 4858 days 1%
CJ1411 9/10 4947 days 1%
Nicola Cooper 9/10 4947 days 1%
Auckland Piwis 9/10 4947 days 1%
Emma S 10/10 4978 days 1%
Jared 10/10 5009 days 1%
laynee jones 10/10 5009 days 1%
larilau 9/10 5039 days 1%
medellia371 9/10 5070 days 1%
lisatim 9/10 5223 days 1%
Nick Rath 10/10 5253 days 1%
Mr NisbetJones 8/10 5289 days 1%
mcphersj 9/10 5344 days 1%
teammahoney 10/10 5344 days 1%
MVT 10/10 5375 days 1%
TaylorEigsti 10/10 5405 days 1%
mark2073ranker 10/10 5405 days 1%
Jocelyn 10/10 5405 days 1%
TwoBackpacksOneWorld 9/10 5436 days 1%
shaneo12 10/10 5497 days 1%
cannailloune 9/10 5497 days 1%
melandcharles 10/10 5619 days 1%
xanthiaj 9/10 5650 days 1%
Mark Irwin 8/10 5661 days 1%
jhazel 10/10 5740 days 1%
masagoes 9/10 5770 days 1%
quirkey8 10/10 5801 days 1%
SarahMc 10/10 5801 days 1%
jessh 10/10 5801 days 1%
MichaelMatthias 10/10 5831 days 1%
Daz 10/10 5831 days 1%
mattw887 6/10 5893 days 1%
Angus10 10/10 5893 days 1%
griffithgreg 10/10 5923 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.33% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 110 days. The Camperco experience has 2 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Camperco experience has been adjusted for 70 days. Adjustments are according to the following table.

Days Adjustment
67 -0.79%
68 -0.80%
69 -0.82%
70 -0.83%
71 -0.84%
72 -0.85%
73 -0.86%

Balancing Adjustment

0.35% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.