Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Camperco

Valid Reviews

333 Valid Reviews

The Camperco experience has a total of 338 reviews. There are 333 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 333 valid reviews:

Rating Count Percentage
10/10 224
67%
9/10 82
25%
8/10 20
6%
7/10 5
2%
6/10 1
0%
5/10 1
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.60% Average

The raw data average (mean) for all the Camperco valid reviews is 95.60% and is based on 332 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 333 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 1
11%
9/10 2
22%
8/10 5
56%
7/10 1
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

97.99%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Anne Reck 10/10 19 days 100%
Colin Lemmer 10/10 140 days 99%
WENDY AND SI 10/10 170 days 98%
Scott Wallis 10/10 170 days 98%
Julie Margin 9/10 201 days 97%
Eric Ferrua 10/10 384 days 92%
Javent 10/10 384 days 92%
Celine D 10/10 415 days 90%
Pamela Ralph 10/10 443 days 89%
Willem Buur 10/10 443 days 89%
Julia Newton 10/10 443 days 89%
Thom S 10/10 474 days 87%
Charla Grant 10/10 474 days 87%
Pablo Granados 10/10 505 days 85%
Marie McDonald 10/10 505 days 85%
Sarah 10/10 505 days 85%
Andrew Crutchfield 10/10 535 days 84%
Matthew Maguire 10/10 535 days 84%
Ryan & Shiv 10/10 566 days 82%
Damian Bason 10/10 566 days 82%
Sina & Julius 10/10 596 days 80%
Sue 8/10 749 days 67%
Ana Jauregui 10/10 749 days 68%
Michael Bachner 10/10 780 days 65%
Holly Ramseier 10/10 809 days 63%
Stanislav a Lada 10/10 840 days 60%
Philipp 10/10 840 days 60%
Thomas 10/10 871 days 57%
Arne 10/10 871 days 57%
ingrid oosterhuis 9/10 901 days 53%
Joshua Robinson 10/10 901 days 54%
Anita Laurent 10/10 901 days 54%
Ben G 10/10 901 days 54%
Karl 10/10 901 days 54%
Carol 10/10 962 days 47%
Rahel Herzog 7/10 1024 days 39%
Sam 10/10 1115 days 34%
Mike Hemmert 10/10 1115 days 34%
Adam Bar 10/10 1115 days 34%
Alistair Oldham 10/10 1146 days 31%
Matt Mead 9/10 1174 days 29%
Mickael Courio 10/10 1205 days 27%
Karl P 10/10 1205 days 27%
Adam Bennett 10/10 1236 days 25%
Tammy 10/10 1236 days 25%
Irene Chambers 10/10 1266 days 23%
Bethany 10/10 1297 days 21%
Eshan Mathur 10/10 1327 days 19%
Javier 10/10 1327 days 19%
Jonas Verreyken 10/10 1327 days 19%
Jono 10/10 1358 days 17%
Marc Pepin 10/10 1358 days 17%
Susan Bruce 9/10 1419 days 14%
Malvina Lola 10/10 1419 days 14%
Tina 10/10 1480 days 12%
Aaron and Sarah Schroder 10/10 1511 days 11%
Marni 10/10 1511 days 11%
Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 7/10 1511 days 10%
Mary 8/10 1511 days 10%
Joanna Dibley 10/10 1539 days 10%
Rachel 10/10 1570 days 9%
Jeff 10/10 1570 days 9%
Laura Gonzalez 10/10 1570 days 9%
Jasmin Moffatt 10/10 1570 days 9%
Mike and Sandy King 10/10 1601 days 8%
Steph 10/10 1631 days 7%
Bryanna 10/10 1631 days 7%
Sanel Van der Merwe 9/10 1692 days 6%
Giovanni Corbellini 10/10 1692 days 6%
Rowan Stewart 10/10 1754 days 5%
TJ Dearlove 9/10 1754 days 5%
Alison and Richard 9/10 1784 days 5%
Ali Evans 10/10 1815 days 5%
Wendy Lawrie 8/10 1845 days 5%
Laura Furse 10/10 1845 days 5%
Frederik Wolf 10/10 1876 days 5%
Lowri 10/10 1876 days 5%
Sandy 10/10 1876 days 5%
Annie DeRuyter 10/10 1904 days 5%
Michael McCalib 10/10 1935 days 5%
C & A Betts 10/10 1935 days 5%
Anne Bennett 10/10 1966 days 5%
Sharlene 10/10 2027 days 5%
Tricia 10/10 2057 days 5%
Kevin Cortella 9/10 2057 days 4%
Jane M. 10/10 2057 days 5%
neethu saranghi 10/10 2088 days 4%
Sarah 9/10 2119 days 4%
Anette Oestergaard 8/10 2241 days 4%
Jim Stevens 10/10 2241 days 4%
Kari Cox 10/10 2241 days 4%
Julie Fleming 8/10 2241 days 4%
Christophe Fasbender 10/10 2241 days 4%
Toby Langley 10/10 2241 days 4%
Lotte Oudendijk 10/10 2241 days 4%
Luisa 10/10 2241 days 4%
Remco Dinjens 10/10 2241 days 4%
Viktoria Bestle 10/10 2241 days 4%
Stefan B. 10/10 2241 days 4%
paul white 9/10 2270 days 4%
George Connolly 10/10 2270 days 4%
Eloïse Cook 10/10 2270 days 4%
MARTIN SCOTT 9/10 2270 days 4%
Pam Hommy 9/10 2270 days 4%
Lindsey Cross 10/10 2270 days 4%
Lauren Sylvester 10/10 2270 days 4%
Holland G 10/10 2270 days 4%
Robert Davies 10/10 2270 days 4%
Alice 10/10 2270 days 4%
Pamela Ralph 10/10 2270 days 4%
Gautier PARISON 10/10 2301 days 4%
Marc Wiedmann 10/10 2301 days 4%
JANET BLIGH 10/10 2301 days 4%
lombard benoit 9/10 2301 days 4%
Wren Mahannah 10/10 2301 days 4%
Rowan Vanduren 10/10 2301 days 4%
Elisabeth Durand 10/10 2301 days 4%
Shar Bay 10/10 2332 days 4%
Mike Scanlon 9/10 2362 days 4%
Markus Hauf 10/10 2362 days 4%
Peter Jones 9/10 2362 days 4%
Bart Cuypers 10/10 2362 days 4%
Armand Francois 10/10 2362 days 4%
ELENA SARBONI 10/10 2362 days 4%
Kassandra Stahl 9/10 2393 days 4%
Timon & Gerdi 10/10 2393 days 4%
david spijker 10/10 2423 days 4%
Lisa Toth 10/10 2576 days 4%
Maryanne 10/10 2576 days 4%
Alexander Naumann 8/10 2607 days 3%
bompan sylvie 10/10 2607 days 3%
Matan Sagee 10/10 2607 days 3%
Roch Beaudoin 9/10 2607 days 3%
Charline Bugala 10/10 2607 days 3%
Sophie Velthuis 10/10 2607 days 3%
Lynne 9/10 2607 days 3%
David K 9/10 2607 days 3%
Thi Thien Trang Truong 9/10 2635 days 3%
G&J Thorp 9/10 2635 days 3%
Cindy Hughes 10/10 2635 days 3%
Alan Macklin 9/10 2635 days 3%
Anita Cranwell 9/10 2635 days 3%
Fadi Khalilieh 10/10 2666 days 3%
Men 10/10 2666 days 3%
Chelsea 9/10 2666 days 3%
Michel de Jonge 9/10 2666 days 3%
Julien 10/10 2666 days 3%
Marjolein van den Hombergh 10/10 2666 days 3%
Malcolm Weaver 10/10 2697 days 3%
Dawn Parker 8/10 2697 days 3%
H Verkerk 10/10 2697 days 3%
Matthew 10/10 2697 days 3%
Bram Schouten 10/10 2697 days 3%
anna simpson 10/10 2697 days 3%
Matt Ballard 10/10 2697 days 3%
Hilco de Boer 10/10 2697 days 3%
Fadri 10/10 2697 days 3%
Gary Sawtell 10/10 2697 days 3%
Ruth Seggerson 9/10 2727 days 3%
Ingrid Peters 10/10 2727 days 3%
Charlotte Adams 10/10 2727 days 3%
John MacLeod 9/10 2727 days 3%
Sarah 9/10 2727 days 3%
Marie-Laurence & Gabriel 10/10 2727 days 3%
Philippe Chiasson 9/10 2727 days 3%
Jonah jones 10/10 2727 days 3%
Toni 10/10 2758 days 3%
Sara G 10/10 2758 days 3%
Joern Kamradt 10/10 2941 days 3%
Thomas Görtz 9/10 2941 days 3%
Livia 10/10 2941 days 3%
Richard Cawley 10/10 2941 days 3%
Petr Horak 10/10 2941 days 3%
HARRIETT STRANGER 10/10 2972 days 3%
Caity 10/10 2972 days 3%
Bec 10/10 2972 days 3%
Cyril Gervais 10/10 2972 days 3%
Jenni Pollington 10/10 3000 days 3%
Marliese Cail 5/10 3000 days 2%
Marc Wagemans 9/10 3000 days 3%
BoatnSusy 10/10 3000 days 3%
Mark Newbery 9/10 3031 days 3%
Rocio Delapenna 10/10 3031 days 3%
Greg Molyneux 9/10 3031 days 3%
Matt Goodwin 9/10 3031 days 3%
Vivienne Jenkins 10/10 3031 days 3%
Rebecca Fraser 8/10 3031 days 3%
krystian gruft 9/10 3031 days 3%
Felix Mercier 10/10 3031 days 3%
Megan Roper 10/10 3031 days 3%
Bethan Blackburn & Sam Tucker Harvey 10/10 3031 days 3%
F C 9/10 3062 days 3%
Manuel Fessler 8/10 3062 days 3%
Didi Sung 10/10 3092 days 3%
Matthew Maddern 10/10 3092 days 3%
Andrew Duignan 10/10 3092 days 3%
Chris Stone 9/10 3092 days 2%
Lai Yick 10/10 3092 days 3%
Sarah Plotts 7/10 3123 days 2%
Thuc Do 10/10 3123 days 2%
Gail W 10/10 3123 days 2%
Becky 10/10 3123 days 2%
Megan Bradley 10/10 3215 days 2%
Nicholas Bover 9/10 3306 days 2%
Mark Ashmore 8/10 3319 days 1%
Helen O'Kane 9/10 3337 days 2%
Carolyn Bell 9/10 3337 days 2%
Dave McMullen 10/10 3337 days 2%
dirkydirk 10/10 3337 days 2%
Lauren Hayes 9/10 3337 days 2%
David West 10/10 3337 days 2%
William CS 10/10 3337 days 2%
Lynda Hawryluk 10/10 3337 days 2%
Jonathan Jeacocke 9/10 3365 days 2%
Simon Gibson 9/10 3365 days 2%
Fong Chan Zeuthen 8/10 3365 days 2%
tmo 10/10 3365 days 2%
Car R 9/10 3365 days 2%
Thue Thomasen 8/10 3369 days 1%
Ilona Roeters 9/10 3396 days 2%
KarineL 10/10 3396 days 2%
Lynne 10/10 3396 days 2%
TinaTequila 10/10 3396 days 2%
Eveet De Beleir 8/10 3408 days 1%
Nick 9/10 3427 days 2%
Bob Low 10/10 3427 days 2%
Josh Jaensch 10/10 3427 days 2%
Nolan Townsend 9/10 3450 days 1%
Ivan W. 9/10 3457 days 2%
Brendon Muller 9/10 3457 days 2%
peter rhodes 9/10 3457 days 2%
R K 9/10 3457 days 2%
Boaz Hemmo 10/10 3488 days 2%
Susan and Benjamin Foster 10/10 3518 days 2%
Kel Thomas 10/10 3518 days 2%
Darryl Wright 9/10 3671 days 1%
Diane Lee 8/10 3671 days 1%
Chrissy Gregory 10/10 3671 days 1%
Kathleen Jentsch 10/10 3702 days 1%
Stefanie Kraemer 10/10 3702 days 1%
Christofer Cronholm 9/10 3702 days 1%
Andrew 10/10 3702 days 1%
Stefan 9/10 3702 days 1%
Katrina 10/10 3709 days 1%
karlea mackie 10/10 3731 days 1%
Amy Hopes 10/10 3731 days 1%
Charlotte Leong 9/10 3731 days 1%
Ulli 9/10 3736 days 1%
Ava Segal 7/10 3762 days 1%
Alex Macdonald 9/10 3762 days 1%
Bruce Peat 9/10 3762 days 1%
Charlotte Demasieres 8/10 3762 days 1%
Oliver Mower 10/10 3762 days 1%
Stephan Gerhard 10/10 3762 days 1%
Scott Bremer 9/10 3793 days 1%
Neil Podkowsky 8/10 3793 days 1%
Mel Handford 10/10 3823 days 1%
Sarah 10/10 3823 days 1%
Matthias Jasch 8/10 3823 days 1%
jenny chatterson 9/10 3823 days 1%
Nicola 10/10 3854 days 1%
Melissa Coyle 9/10 3854 days 1%
H Nichols 9/10 3884 days 1%
Giulia Sassu 10/10 3884 days 1%
Sam Greenhill 10/10 4068 days 1%
June Harris 10/10 4096 days 1%
jennifer taylor 10/10 4096 days 1%
Greg Little 7/10 4116 days 0%
espitalier anne 9/10 4127 days 0%
Steve K 10/10 4127 days 0%
James Brewer 9/10 4127 days 0%
Flora Pense 10/10 4127 days 0%
Jonathan G 10/10 4188 days 0%
Ruth Mundy 10/10 4249 days 0%
Macha Laurent Macha Laurent 9/10 4249 days 0%
Mal B 10/10 4280 days 0%
Jonn Roscoe 10/10 4372 days 0%
Rosanna Moor 10/10 4372 days 0%
Michele 10/10 4402 days 1%
Jyothi Madanlal 9/10 4402 days 1%
sabrina benakouche 10/10 4433 days 1%
Nadiah Abdul Razak 10/10 4433 days 1%
Kamil Gottwald 10/10 4461 days 1%
Carol Wale 10/10 4461 days 1%
Juli Wolter 10/10 4492 days 1%
Laura Mrozinski 9/10 4492 days 1%
Jon Edvard 10/10 4523 days 1%
Kim 10/10 4523 days 1%
Sean Santee 9/10 4553 days 1%
Rob 9/10 4553 days 1%
Martin Shead 9/10 4553 days 1%
Ben K. C. Laksana 8/10 4584 days 1%
Ken Barrett 10/10 4584 days 1%
John Ryan 10/10 4584 days 1%
Matt Wilson 10/10 4584 days 1%
Pascaline Ruhl 10/10 4614 days 1%
AnneDef 10/10 4614 days 1%
Peter Scanes 9/10 4614 days 1%
nicola1 10/10 4614 days 1%
Renate 10/10 4737 days 1%
CJ1411 9/10 4826 days 1%
Nicola Cooper 9/10 4826 days 1%
Auckland Piwis 9/10 4826 days 1%
Emma S 10/10 4857 days 1%
Jared 10/10 4888 days 1%
laynee jones 10/10 4888 days 1%
larilau 9/10 4918 days 1%
medellia371 9/10 4949 days 1%
lisatim 9/10 5102 days 1%
Nick Rath 10/10 5132 days 1%
Mr NisbetJones 8/10 5168 days 1%
mcphersj 9/10 5223 days 1%
teammahoney 10/10 5223 days 1%
MVT 10/10 5254 days 1%
TaylorEigsti 10/10 5284 days 1%
mark2073ranker 10/10 5284 days 1%
Jocelyn 10/10 5284 days 1%
TwoBackpacksOneWorld 9/10 5315 days 1%
shaneo12 10/10 5376 days 1%
cannailloune 9/10 5376 days 1%
melandcharles 10/10 5498 days 1%
xanthiaj 9/10 5529 days 1%
Mark Irwin 8/10 5540 days 1%
jhazel 10/10 5619 days 1%
masagoes 9/10 5649 days 1%
quirkey8 10/10 5680 days 1%
SarahMc 10/10 5680 days 1%
jessh 10/10 5680 days 1%
MichaelMatthias 10/10 5710 days 1%
Daz 10/10 5710 days 1%
mattw887 6/10 5772 days 1%
Angus10 10/10 5772 days 1%
griffithgreg 10/10 5802 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.68% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 69 days. The Camperco experience has 1 recent ranking. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Camperco experience has been adjusted for 3 days. Adjustments are according to the following table.

Days Adjustment
0 -0.00%
1 -0.02%
2 -0.03%
3 -0.05%
4 -0.07%
5 -0.08%
6 -0.10%

Balancing Adjustment

0.59% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

92%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.