Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Camperco
Valid Reviews
316 Valid Reviews
The Camperco experience has a total of 323 reviews. There are 316 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 316 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 208 |
|
66% |
| 9/10 | 81 |
|
26% |
| 8/10 | 20 |
|
6% |
| 7/10 | 5 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 1 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
95.41% Average
The raw data average (mean) for all the Camperco valid reviews is 95.41% and is based on 316 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
9 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 316 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 9 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
11% |
| 9/10 | 2 |
|
22% |
| 8/10 | 5 |
|
56% |
| 7/10 | 1 |
|
11% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.33% Average
The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
97.15%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Andrew Crutchfield | 10/10 | 31 days | 100% |
| Ryan & Shiv | 10/10 | 62 days | 100% |
| Damian Bason | 10/10 | 62 days | 100% |
| Sina & Julius | 10/10 | 92 days | 100% |
| Sue | 8/10 | 245 days | 95% |
| Ana Jauregui | 10/10 | 245 days | 97% |
| Michael Bachner | 10/10 | 276 days | 96% |
| Holly Ramseier | 10/10 | 305 days | 95% |
| Stanislav a Lada | 10/10 | 336 days | 94% |
| Philipp | 10/10 | 336 days | 94% |
| Thomas | 10/10 | 367 days | 92% |
| Arne | 10/10 | 367 days | 92% |
| ingrid oosterhuis | 9/10 | 397 days | 90% |
| Joshua Robinson | 10/10 | 397 days | 91% |
| Anita Laurent | 10/10 | 397 days | 91% |
| Ben G | 10/10 | 397 days | 91% |
| Karl | 10/10 | 397 days | 91% |
| Carol | 10/10 | 458 days | 88% |
| Rahel Herzog | 7/10 | 520 days | 79% |
| Sam | 10/10 | 611 days | 79% |
| Mike Hemmert | 10/10 | 611 days | 79% |
| Adam Bar | 10/10 | 611 days | 79% |
| Alistair Oldham | 10/10 | 642 days | 77% |
| Matt Mead | 9/10 | 670 days | 74% |
| Mickael Courio | 10/10 | 701 days | 72% |
| Karl P | 10/10 | 701 days | 72% |
| Adam Bennett | 10/10 | 732 days | 69% |
| Tammy | 10/10 | 732 days | 69% |
| Irene Chambers | 10/10 | 762 days | 67% |
| Bethany | 10/10 | 793 days | 64% |
| Eshan Mathur | 10/10 | 823 days | 61% |
| Javier | 10/10 | 823 days | 61% |
| Jonas Verreyken | 10/10 | 823 days | 61% |
| Jono | 10/10 | 854 days | 58% |
| Marc Pepin | 10/10 | 854 days | 58% |
| Susan Bruce | 9/10 | 914 days | 52% |
| Malvina Lola | 10/10 | 915 days | 52% |
| Tina | 10/10 | 976 days | 46% |
| Aaron and Sarah Schroder | 10/10 | 1007 days | 43% |
| Marni | 10/10 | 1007 days | 43% |
| Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 | 7/10 | 1007 days | 40% |
| Mary | 8/10 | 1007 days | 42% |
| Joanna Dibley | 10/10 | 1035 days | 41% |
| Rachel | 10/10 | 1066 days | 38% |
| Jeff | 10/10 | 1066 days | 38% |
| Laura Gonzalez | 10/10 | 1066 days | 38% |
| Jasmin Moffatt | 10/10 | 1066 days | 38% |
| Mike and Sandy King | 10/10 | 1097 days | 35% |
| Steph | 10/10 | 1127 days | 33% |
| Bryanna | 10/10 | 1127 days | 33% |
| Sanel Van der Merwe | 9/10 | 1188 days | 28% |
| Giovanni Corbellini | 10/10 | 1188 days | 28% |
| Rowan Stewart | 10/10 | 1250 days | 24% |
| TJ Dearlove | 9/10 | 1250 days | 24% |
| Alison and Richard | 9/10 | 1280 days | 22% |
| Ali Evans | 10/10 | 1311 days | 20% |
| Wendy Lawrie | 8/10 | 1340 days | 18% |
| Laura Furse | 10/10 | 1341 days | 18% |
| Frederik Wolf | 10/10 | 1372 days | 17% |
| Lowri | 10/10 | 1372 days | 17% |
| Sandy | 10/10 | 1372 days | 17% |
| Annie DeRuyter | 10/10 | 1399 days | 15% |
| Michael McCalib | 10/10 | 1430 days | 14% |
| C & A Betts | 10/10 | 1431 days | 14% |
| Anne Bennett | 10/10 | 1462 days | 12% |
| Sharlene | 10/10 | 1523 days | 10% |
| Tricia | 10/10 | 1553 days | 9% |
| Kevin Cortella | 9/10 | 1553 days | 9% |
| Jane M. | 10/10 | 1553 days | 9% |
| neethu saranghi | 10/10 | 1583 days | 8% |
| Sarah | 9/10 | 1615 days | 7% |
| Anette Oestergaard | 8/10 | 1736 days | 5% |
| Jim Stevens | 10/10 | 1736 days | 5% |
| Kari Cox | 10/10 | 1736 days | 5% |
| Julie Fleming | 8/10 | 1736 days | 5% |
| Christophe Fasbender | 10/10 | 1736 days | 5% |
| Toby Langley | 10/10 | 1737 days | 5% |
| Lotte Oudendijk | 10/10 | 1737 days | 5% |
| Luisa | 10/10 | 1737 days | 5% |
| Remco Dinjens | 10/10 | 1737 days | 5% |
| Viktoria Bestle | 10/10 | 1737 days | 5% |
| Stefan B. | 10/10 | 1737 days | 5% |
| paul white | 9/10 | 1765 days | 5% |
| George Connolly | 10/10 | 1765 days | 5% |
| Eloïse Cook | 10/10 | 1765 days | 5% |
| MARTIN SCOTT | 9/10 | 1765 days | 5% |
| Pam Hommy | 9/10 | 1765 days | 5% |
| Lindsey Cross | 10/10 | 1766 days | 5% |
| Lauren Sylvester | 10/10 | 1766 days | 5% |
| Holland G | 10/10 | 1766 days | 5% |
| Robert Davies | 10/10 | 1766 days | 5% |
| Alice | 10/10 | 1766 days | 5% |
| Pamela Ralph | 10/10 | 1766 days | 5% |
| Gautier PARISON | 10/10 | 1797 days | 5% |
| Marc Wiedmann | 10/10 | 1797 days | 5% |
| JANET BLIGH | 10/10 | 1797 days | 5% |
| lombard benoit | 9/10 | 1797 days | 5% |
| Wren Mahannah | 10/10 | 1797 days | 5% |
| Rowan Vanduren | 10/10 | 1797 days | 5% |
| Elisabeth Durand | 10/10 | 1797 days | 5% |
| Shar Bay | 10/10 | 1828 days | 5% |
| Mike Scanlon | 9/10 | 1857 days | 5% |
| Markus Hauf | 10/10 | 1857 days | 5% |
| Peter Jones | 9/10 | 1858 days | 5% |
| Bart Cuypers | 10/10 | 1858 days | 5% |
| Armand Francois | 10/10 | 1858 days | 5% |
| ELENA SARBONI | 10/10 | 1858 days | 5% |
| Kassandra Stahl | 9/10 | 1888 days | 5% |
| Timon & Gerdi | 10/10 | 1889 days | 5% |
| david spijker | 10/10 | 1919 days | 5% |
| Lisa Toth | 10/10 | 2071 days | 4% |
| Maryanne | 10/10 | 2072 days | 4% |
| Alexander Naumann | 8/10 | 2102 days | 4% |
| bompan sylvie | 10/10 | 2102 days | 4% |
| Matan Sagee | 10/10 | 2103 days | 4% |
| Roch Beaudoin | 9/10 | 2103 days | 4% |
| Charline Bugala | 10/10 | 2103 days | 4% |
| Sophie Velthuis | 10/10 | 2103 days | 4% |
| Lynne | 9/10 | 2103 days | 4% |
| David K | 9/10 | 2103 days | 4% |
| Thi Thien Trang Truong | 9/10 | 2131 days | 4% |
| G&J Thorp | 9/10 | 2131 days | 4% |
| Cindy Hughes | 10/10 | 2131 days | 4% |
| Alan Macklin | 9/10 | 2131 days | 4% |
| Anita Cranwell | 9/10 | 2131 days | 4% |
| Fadi Khalilieh | 10/10 | 2162 days | 4% |
| Men | 10/10 | 2162 days | 4% |
| Chelsea | 9/10 | 2162 days | 4% |
| Michel de Jonge | 9/10 | 2162 days | 4% |
| Julien | 10/10 | 2162 days | 4% |
| Marjolein van den Hombergh | 10/10 | 2162 days | 4% |
| Malcolm Weaver | 10/10 | 2192 days | 4% |
| Dawn Parker | 8/10 | 2192 days | 4% |
| H Verkerk | 10/10 | 2192 days | 4% |
| Matthew | 10/10 | 2193 days | 4% |
| Bram Schouten | 10/10 | 2193 days | 4% |
| anna simpson | 10/10 | 2193 days | 4% |
| Matt Ballard | 10/10 | 2193 days | 4% |
| Hilco de Boer | 10/10 | 2193 days | 4% |
| Fadri | 10/10 | 2193 days | 4% |
| Gary Sawtell | 10/10 | 2193 days | 4% |
| Ruth Seggerson | 9/10 | 2222 days | 4% |
| Ingrid Peters | 10/10 | 2222 days | 4% |
| Charlotte Adams | 10/10 | 2222 days | 4% |
| John MacLeod | 9/10 | 2223 days | 4% |
| Sarah | 9/10 | 2223 days | 4% |
| Marie-Laurence & Gabriel | 10/10 | 2223 days | 4% |
| Philippe Chiasson | 9/10 | 2223 days | 4% |
| Jonah jones | 10/10 | 2223 days | 4% |
| Toni | 10/10 | 2254 days | 4% |
| Sara G | 10/10 | 2254 days | 4% |
| Joern Kamradt | 10/10 | 2437 days | 4% |
| Thomas Görtz | 9/10 | 2437 days | 4% |
| Livia | 10/10 | 2437 days | 4% |
| Richard Cawley | 10/10 | 2437 days | 4% |
| Petr Horak | 10/10 | 2437 days | 4% |
| HARRIETT STRANGER | 10/10 | 2467 days | 4% |
| Caity | 10/10 | 2468 days | 4% |
| Bec | 10/10 | 2468 days | 4% |
| Cyril Gervais | 10/10 | 2468 days | 4% |
| Jenni Pollington | 10/10 | 2495 days | 4% |
| Marliese Cail | 5/10 | 2495 days | 3% |
| Marc Wagemans | 9/10 | 2496 days | 4% |
| BoatnSusy | 10/10 | 2496 days | 4% |
| Mark Newbery | 9/10 | 2526 days | 4% |
| Rocio Delapenna | 10/10 | 2526 days | 4% |
| Greg Molyneux | 9/10 | 2526 days | 4% |
| Matt Goodwin | 9/10 | 2526 days | 4% |
| Vivienne Jenkins | 10/10 | 2526 days | 4% |
| Rebecca Fraser | 8/10 | 2526 days | 4% |
| krystian gruft | 9/10 | 2526 days | 4% |
| Felix Mercier | 10/10 | 2526 days | 4% |
| Megan Roper | 10/10 | 2526 days | 4% |
| Bethan Blackburn & Sam Tucker Harvey | 10/10 | 2527 days | 4% |
| F C | 9/10 | 2557 days | 3% |
| Manuel Fessler | 8/10 | 2558 days | 3% |
| Didi Sung | 10/10 | 2587 days | 3% |
| Matthew Maddern | 10/10 | 2587 days | 3% |
| Andrew Duignan | 10/10 | 2587 days | 3% |
| Chris Stone | 9/10 | 2587 days | 3% |
| Lai Yick | 10/10 | 2588 days | 3% |
| Sarah Plotts | 7/10 | 2618 days | 3% |
| Thuc Do | 10/10 | 2618 days | 3% |
| Gail W | 10/10 | 2619 days | 3% |
| Becky | 10/10 | 2619 days | 3% |
| Megan Bradley | 10/10 | 2710 days | 3% |
| Nicholas Bover | 9/10 | 2801 days | 3% |
| Mark Ashmore | 8/10 | 2815 days | 2% |
| Helen O'Kane | 9/10 | 2832 days | 3% |
| Carolyn Bell | 9/10 | 2832 days | 3% |
| Dave McMullen | 10/10 | 2832 days | 3% |
| dirkydirk | 10/10 | 2832 days | 3% |
| Lauren Hayes | 9/10 | 2832 days | 3% |
| David West | 10/10 | 2832 days | 3% |
| William CS | 10/10 | 2832 days | 3% |
| Lynda Hawryluk | 10/10 | 2833 days | 3% |
| Jonathan Jeacocke | 9/10 | 2860 days | 3% |
| Simon Gibson | 9/10 | 2860 days | 3% |
| Fong Chan Zeuthen | 8/10 | 2860 days | 3% |
| tmo | 10/10 | 2860 days | 3% |
| Car R | 9/10 | 2860 days | 3% |
| Thue Thomasen | 8/10 | 2865 days | 2% |
| Ilona Roeters | 9/10 | 2891 days | 3% |
| KarineL | 10/10 | 2891 days | 3% |
| Lynne | 10/10 | 2891 days | 3% |
| TinaTequila | 10/10 | 2891 days | 3% |
| Eveet De Beleir | 8/10 | 2904 days | 2% |
| Nick | 9/10 | 2922 days | 3% |
| Bob Low | 10/10 | 2922 days | 3% |
| Josh Jaensch | 10/10 | 2922 days | 3% |
| Nolan Townsend | 9/10 | 2946 days | 2% |
| Ivan W. | 9/10 | 2952 days | 3% |
| Brendon Muller | 9/10 | 2952 days | 3% |
| peter rhodes | 9/10 | 2952 days | 3% |
| R K | 9/10 | 2952 days | 3% |
| Boaz Hemmo | 10/10 | 2983 days | 3% |
| Susan and Benjamin Foster | 10/10 | 3013 days | 3% |
| Kel Thomas | 10/10 | 3013 days | 3% |
| Darryl Wright | 9/10 | 3166 days | 2% |
| Diane Lee | 8/10 | 3166 days | 2% |
| Chrissy Gregory | 10/10 | 3166 days | 2% |
| Kathleen Jentsch | 10/10 | 3197 days | 2% |
| Stefanie Kraemer | 10/10 | 3197 days | 2% |
| Christofer Cronholm | 9/10 | 3197 days | 2% |
| Andrew | 10/10 | 3197 days | 2% |
| Stefan | 9/10 | 3197 days | 2% |
| Katrina | 10/10 | 3205 days | 1% |
| karlea mackie | 10/10 | 3226 days | 2% |
| Amy Hopes | 10/10 | 3226 days | 2% |
| Charlotte Leong | 9/10 | 3226 days | 2% |
| Ulli | 9/10 | 3232 days | 1% |
| Ava Segal | 7/10 | 3257 days | 2% |
| Alex Macdonald | 9/10 | 3257 days | 2% |
| Bruce Peat | 9/10 | 3257 days | 2% |
| Charlotte Demasieres | 8/10 | 3258 days | 2% |
| Oliver Mower | 10/10 | 3258 days | 2% |
| Stephan Gerhard | 10/10 | 3258 days | 2% |
| Scott Bremer | 9/10 | 3288 days | 2% |
| Neil Podkowsky | 8/10 | 3288 days | 2% |
| Mel Handford | 10/10 | 3318 days | 2% |
| Sarah | 10/10 | 3318 days | 2% |
| Matthias Jasch | 8/10 | 3319 days | 2% |
| jenny chatterson | 9/10 | 3319 days | 2% |
| Nicola | 10/10 | 3349 days | 2% |
| Melissa Coyle | 9/10 | 3350 days | 2% |
| H Nichols | 9/10 | 3379 days | 2% |
| Giulia Sassu | 10/10 | 3380 days | 2% |
| Sam Greenhill | 10/10 | 3563 days | 2% |
| June Harris | 10/10 | 3591 days | 1% |
| jennifer taylor | 10/10 | 3591 days | 1% |
| Greg Little | 7/10 | 3612 days | 1% |
| espitalier anne | 9/10 | 3622 days | 1% |
| Steve K | 10/10 | 3622 days | 1% |
| James Brewer | 9/10 | 3622 days | 1% |
| Flora Pense | 10/10 | 3622 days | 1% |
| Jonathan G | 10/10 | 3683 days | 1% |
| Ruth Mundy | 10/10 | 3744 days | 1% |
| Macha Laurent Macha Laurent | 9/10 | 3744 days | 1% |
| Mal B | 10/10 | 3776 days | 1% |
| Jonn Roscoe | 10/10 | 3867 days | 1% |
| Rosanna Moor | 10/10 | 3868 days | 1% |
| Michele | 10/10 | 3898 days | 1% |
| Jyothi Madanlal | 9/10 | 3898 days | 1% |
| sabrina benakouche | 10/10 | 3929 days | 1% |
| Nadiah Abdul Razak | 10/10 | 3929 days | 1% |
| Kamil Gottwald | 10/10 | 3957 days | 1% |
| Carol Wale | 10/10 | 3957 days | 1% |
| Juli Wolter | 10/10 | 3988 days | 1% |
| Laura Mrozinski | 9/10 | 3988 days | 1% |
| Jon Edvard | 10/10 | 4019 days | 1% |
| Kim | 10/10 | 4019 days | 1% |
| Sean Santee | 9/10 | 4049 days | 1% |
| Rob | 9/10 | 4049 days | 1% |
| Martin Shead | 9/10 | 4049 days | 1% |
| Ben K. C. Laksana | 8/10 | 4080 days | 1% |
| Ken Barrett | 10/10 | 4080 days | 1% |
| John Ryan | 10/10 | 4080 days | 1% |
| Matt Wilson | 10/10 | 4080 days | 1% |
| Pascaline Ruhl | 10/10 | 4110 days | 0% |
| AnneDef | 10/10 | 4110 days | 0% |
| Peter Scanes | 9/10 | 4110 days | 0% |
| nicola1 | 10/10 | 4110 days | 0% |
| Renate | 10/10 | 4233 days | 0% |
| CJ1411 | 9/10 | 4322 days | 0% |
| Nicola Cooper | 9/10 | 4322 days | 0% |
| Auckland Piwis | 9/10 | 4322 days | 0% |
| Emma S | 10/10 | 4353 days | 0% |
| Jared | 10/10 | 4384 days | 1% |
| laynee jones | 10/10 | 4384 days | 1% |
| larilau | 9/10 | 4414 days | 1% |
| medellia371 | 9/10 | 4445 days | 1% |
| lisatim | 9/10 | 4598 days | 1% |
| Nick Rath | 10/10 | 4628 days | 1% |
| Mr NisbetJones | 8/10 | 4664 days | 1% |
| mcphersj | 9/10 | 4719 days | 1% |
| teammahoney | 10/10 | 4719 days | 1% |
| MVT | 10/10 | 4750 days | 1% |
| TaylorEigsti | 10/10 | 4780 days | 1% |
| mark2073ranker | 10/10 | 4780 days | 1% |
| Jocelyn | 10/10 | 4780 days | 1% |
| TwoBackpacksOneWorld | 9/10 | 4811 days | 1% |
| shaneo12 | 10/10 | 4872 days | 1% |
| cannailloune | 9/10 | 4872 days | 1% |
| melandcharles | 10/10 | 4994 days | 1% |
| xanthiaj | 9/10 | 5025 days | 1% |
| Mark Irwin | 8/10 | 5036 days | 1% |
| jhazel | 10/10 | 5115 days | 1% |
| masagoes | 9/10 | 5145 days | 1% |
| quirkey8 | 10/10 | 5176 days | 1% |
| SarahMc | 10/10 | 5176 days | 1% |
| jessh | 10/10 | 5176 days | 1% |
| MichaelMatthias | 10/10 | 5206 days | 1% |
| Daz | 10/10 | 5206 days | 1% |
| mattw887 | 6/10 | 5268 days | 1% |
| Angus10 | 10/10 | 5268 days | 1% |
| griffithgreg | 10/10 | 5298 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.84% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 43 days. The Camperco experience has 3 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Camperco experience has been adjusted for 23 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 20 | -0.41% |
| 21 | -0.43% |
| 22 | -0.45% |
| 23 | -0.47% |
| 24 | -0.49% |
| 25 | -0.51% |
| 26 | -0.53% |
| … | … |
Balancing Adjustment
0.31% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.