Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Monkey Island, Orepuki.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Monkey Island, Orepuki
Valid Reviews
84 Valid Reviews
The Monkey Island, Orepuki experience has a total of 87 reviews. There are 84 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
36% |
| 9/10 | 28 |
|
33% |
| 8/10 | 19 |
|
23% |
| 7/10 | 5 |
|
6% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.17% Average
The raw data average (mean) for all the Monkey Island, Orepuki valid reviews is 89.17% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
21% |
| 9/10 | 5 |
|
36% |
| 8/10 | 5 |
|
36% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Monkey Island, Orepuki face-to-face reviews is 87.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.89%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Simon | 9/10 | 49 days | 100% |
| In-cydah-traders | 10/10 | 324 days | 95% |
| Katrin Weise | 9/10 | 383 days | 92% |
| Emma | 10/10 | 414 days | 91% |
| Fiona | 9/10 | 445 days | 89% |
| Diane n Dave | 9/10 | 445 days | 89% |
| Nancy Campbell | 8/10 | 475 days | 86% |
| Christina | 9/10 | 475 days | 87% |
| 无名氏Y_3 | 10/10 | 506 days | 86% |
| Pauline | 10/10 | 749 days | 69% |
| Henry | 10/10 | 964 days | 48% |
| Steve | 9/10 | 1055 days | 39% |
| Willow | 10/10 | 1114 days | 34% |
| Simon. | 9/10 | 1206 days | 27% |
| Alastair McQueen | 10/10 | 1206 days | 27% |
| Jrod | 10/10 | 1420 days | 15% |
| Joseph Buckett | 10/10 | 1451 days | 13% |
| Karen Strange | 9/10 | 1479 days | 12% |
| Don Strange | 9/10 | 1510 days | 11% |
| Annie87 | 10/10 | 1510 days | 11% |
| Kuimiria Auton | 9/10 | 1844 days | 5% |
| Alice | 4/10 | 2210 days | 3% |
| Leona | 8/10 | 2241 days | 4% |
| Lauren | 7/10 | 2241 days | 4% |
| Bob | 10/10 | 2333 days | 4% |
| Cris | 9/10 | 2547 days | 4% |
| kevin | 7/10 | 2606 days | 3% |
| Maxime | 9/10 | 2606 days | 3% |
| Maycamper | 7/10 | 2637 days | 3% |
| Sophie Skinner | 8/10 | 2698 days | 3% |
| Claudia | 8/10 | 2728 days | 3% |
| Matt | 8/10 | 2881 days | 3% |
| Kat | 9/10 | 2912 days | 3% |
| Millka Pietikainen | 8/10 | 2982 days | 3% |
| Annina Jarvinen | 9/10 | 2990 days | 2% |
| Ronald Daigneault | 8/10 | 2995 days | 2% |
| Matt French | 10/10 | 3028 days | 3% |
| Sophie Nightingale | 10/10 | 3030 days | 3% |
| Geoff Steele | 8/10 | 3093 days | 2% |
| Nathan Lal | 10/10 | 3144 days | 2% |
| Nathalie Gobin | 8/10 | 3240 days | 2% |
| Harriet Smith | 10/10 | 3275 days | 2% |
| Rosanna Leeming | 10/10 | 3291 days | 2% |
| Xanthe Bowater | 10/10 | 3330 days | 2% |
| Erich Brueggermann | 6/10 | 3334 days | 2% |
| Roeland Driessen | 9/10 | 3336 days | 2% |
| Lenka Pruherova | 9/10 | 3347 days | 2% |
| Bob | 9/10 | 3371 days | 1% |
| Josie Gray | 10/10 | 3439 days | 2% |
| Rita Ashby | 8/10 | 3550 days | 2% |
| Kathy Hart | 8/10 | 3581 days | 2% |
| Russell Opland | 8/10 | 3590 days | 2% |
| Matilda | 7/10 | 3609 days | 1% |
| Shelley Rohloff | 8/10 | 3647 days | 1% |
| Stephan Friedrich | 9/10 | 3653 days | 1% |
| Neil | 10/10 | 3709 days | 1% |
| Sarah Gurney | 9/10 | 3741 days | 1% |
| D'Arcy King | 10/10 | 3766 days | 1% |
| Steve Warren | 9/10 | 3792 days | 1% |
| Dianne van der Wal | 9/10 | 3872 days | 1% |
| Daniel Winsvold | 10/10 | 3980 days | 1% |
| Wyklicky | 7/10 | 3981 days | 1% |
| Danica Vrsaljko | 8/10 | 3994 days | 1% |
| Christoph | 10/10 | 3998 days | 1% |
| David Lee | 10/10 | 4018 days | 1% |
| Kurz Werner | 9/10 | 4067 days | 1% |
| Cam Alex Bindatessier | 8/10 | 4089 days | 1% |
| Andrea | 10/10 | 4159 days | 0% |
| Andrew Kermode | 10/10 | 4251 days | 0% |
| Penny Lee | 8/10 | 4346 days | 0% |
| Deb Scaff | 10/10 | 4373 days | 0% |
| Rhi | 10/10 | 4524 days | 1% |
| I & K Urquhart | 9/10 | 4585 days | 1% |
| Rebel Warren | 10/10 | 4585 days | 1% |
| Maria Klister | 10/10 | 4722 days | 1% |
| Pete Wilson | 9/10 | 4724 days | 1% |
| Héléna Degres | 9/10 | 4738 days | 1% |
| patrick+ katerina | 9/10 | 4738 days | 1% |
| Kristin Denny | 10/10 | 4748 days | 1% |
| Lucie | 9/10 | 4833 days | 1% |
| Martin Guillaume | 8/10 | 5099 days | 1% |
| Graeme | 8/10 | 5163 days | 1% |
| Andreas | 9/10 | 5454 days | 1% |
| koellner | 8/10 | 5922 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Monkey Island, Orepuki does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.65% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.