Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Monkey Island, Orepuki.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
84 Valid Reviews
The Monkey Island, Orepuki experience has a total of 87 reviews. There are 84 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
36% |
| 9/10 | 28 |
|
33% |
| 8/10 | 19 |
|
23% |
| 7/10 | 5 |
|
6% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.17% Average
The raw data average (mean) for all the Monkey Island, Orepuki valid reviews is 89.17% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
21% |
| 9/10 | 5 |
|
36% |
| 8/10 | 5 |
|
36% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Monkey Island, Orepuki face-to-face reviews is 87.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.58%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Simon | 9/10 | 255 days | 100% |
| In-cydah-traders | 10/10 | 530 days | 88% |
| Katrin Weise | 9/10 | 589 days | 83% |
| Emma | 10/10 | 620 days | 82% |
| Fiona | 9/10 | 651 days | 79% |
| Diane n Dave | 9/10 | 651 days | 79% |
| Nancy Campbell | 8/10 | 681 days | 76% |
| Christina | 9/10 | 681 days | 76% |
| 无名氏Y_3 | 10/10 | 712 days | 75% |
| Pauline | 10/10 | 955 days | 51% |
| Henry | 10/10 | 1170 days | 31% |
| Steve | 9/10 | 1261 days | 24% |
| Willow | 10/10 | 1320 days | 20% |
| Simon. | 9/10 | 1412 days | 15% |
| Alastair McQueen | 10/10 | 1412 days | 15% |
| Jrod | 10/10 | 1626 days | 8% |
| Joseph Buckett | 10/10 | 1657 days | 7% |
| Karen Strange | 9/10 | 1685 days | 6% |
| Don Strange | 9/10 | 1716 days | 6% |
| Annie87 | 10/10 | 1716 days | 6% |
| Kuimiria Auton | 9/10 | 2050 days | 5% |
| Alice | 4/10 | 2416 days | 3% |
| Leona | 8/10 | 2447 days | 4% |
| Lauren | 7/10 | 2447 days | 4% |
| Bob | 10/10 | 2539 days | 4% |
| Cris | 9/10 | 2753 days | 3% |
| kevin | 7/10 | 2812 days | 3% |
| Maxime | 9/10 | 2812 days | 3% |
| Maycamper | 7/10 | 2843 days | 3% |
| Sophie Skinner | 8/10 | 2904 days | 3% |
| Claudia | 8/10 | 2934 days | 3% |
| Matt | 8/10 | 3087 days | 3% |
| Kat | 9/10 | 3118 days | 3% |
| Millka Pietikainen | 8/10 | 3188 days | 2% |
| Annina Jarvinen | 9/10 | 3196 days | 2% |
| Ronald Daigneault | 8/10 | 3201 days | 2% |
| Matt French | 10/10 | 3234 days | 2% |
| Sophie Nightingale | 10/10 | 3236 days | 2% |
| Geoff Steele | 8/10 | 3299 days | 2% |
| Nathan Lal | 10/10 | 3350 days | 2% |
| Nathalie Gobin | 8/10 | 3446 days | 2% |
| Harriet Smith | 10/10 | 3481 days | 2% |
| Rosanna Leeming | 10/10 | 3497 days | 2% |
| Xanthe Bowater | 10/10 | 3536 days | 2% |
| Erich Brueggermann | 6/10 | 3540 days | 1% |
| Roeland Driessen | 9/10 | 3542 days | 2% |
| Lenka Pruherova | 9/10 | 3553 days | 2% |
| Bob | 9/10 | 3577 days | 1% |
| Josie Gray | 10/10 | 3645 days | 1% |
| Rita Ashby | 8/10 | 3756 days | 1% |
| Kathy Hart | 8/10 | 3787 days | 1% |
| Russell Opland | 8/10 | 3796 days | 1% |
| Matilda | 7/10 | 3815 days | 1% |
| Shelley Rohloff | 8/10 | 3853 days | 1% |
| Stephan Friedrich | 9/10 | 3859 days | 1% |
| Neil | 10/10 | 3915 days | 1% |
| Sarah Gurney | 9/10 | 3947 days | 1% |
| D'Arcy King | 10/10 | 3972 days | 1% |
| Steve Warren | 9/10 | 3998 days | 1% |
| Dianne van der Wal | 9/10 | 4078 days | 1% |
| Daniel Winsvold | 10/10 | 4186 days | 0% |
| Wyklicky | 7/10 | 4187 days | 0% |
| Danica Vrsaljko | 8/10 | 4200 days | 0% |
| Christoph | 10/10 | 4204 days | 0% |
| David Lee | 10/10 | 4224 days | 0% |
| Kurz Werner | 9/10 | 4273 days | 0% |
| Cam Alex Bindatessier | 8/10 | 4295 days | 0% |
| Andrea | 10/10 | 4365 days | 0% |
| Andrew Kermode | 10/10 | 4457 days | 1% |
| Penny Lee | 8/10 | 4552 days | 1% |
| Deb Scaff | 10/10 | 4579 days | 1% |
| Rhi | 10/10 | 4730 days | 1% |
| I & K Urquhart | 9/10 | 4791 days | 1% |
| Rebel Warren | 10/10 | 4791 days | 1% |
| Maria Klister | 10/10 | 4928 days | 1% |
| Pete Wilson | 9/10 | 4930 days | 1% |
| Héléna Degres | 9/10 | 4944 days | 1% |
| patrick+ katerina | 9/10 | 4944 days | 1% |
| Kristin Denny | 10/10 | 4954 days | 1% |
| Lucie | 9/10 | 5039 days | 1% |
| Martin Guillaume | 8/10 | 5305 days | 1% |
| Graeme | 8/10 | 5369 days | 1% |
| Andreas | 9/10 | 5660 days | 1% |
| koellner | 8/10 | 6128 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Monkey Island, Orepuki does not meet the criteria for any of these adjustments to apply.
0.68% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.