Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Monkey Island, Orepuki.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Monkey Island, Orepuki
Valid Reviews
84 Valid Reviews
The Monkey Island, Orepuki experience has a total of 87 reviews. There are 84 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
36% |
| 9/10 | 28 |
|
33% |
| 8/10 | 19 |
|
23% |
| 7/10 | 5 |
|
6% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.17% Average
The raw data average (mean) for all the Monkey Island, Orepuki valid reviews is 89.17% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
21% |
| 9/10 | 5 |
|
36% |
| 8/10 | 5 |
|
36% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Monkey Island, Orepuki face-to-face reviews is 87.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.86%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Simon | 9/10 | 69 days | 100% |
| In-cydah-traders | 10/10 | 344 days | 94% |
| Katrin Weise | 9/10 | 403 days | 91% |
| Emma | 10/10 | 434 days | 90% |
| Fiona | 9/10 | 465 days | 88% |
| Diane n Dave | 9/10 | 465 days | 88% |
| Nancy Campbell | 8/10 | 495 days | 85% |
| Christina | 9/10 | 495 days | 86% |
| 无名氏Y_3 | 10/10 | 526 days | 85% |
| Pauline | 10/10 | 769 days | 67% |
| Henry | 10/10 | 984 days | 46% |
| Steve | 9/10 | 1075 days | 37% |
| Willow | 10/10 | 1134 days | 33% |
| Simon. | 9/10 | 1226 days | 26% |
| Alastair McQueen | 10/10 | 1226 days | 26% |
| Jrod | 10/10 | 1440 days | 14% |
| Joseph Buckett | 10/10 | 1471 days | 12% |
| Karen Strange | 9/10 | 1499 days | 11% |
| Don Strange | 9/10 | 1530 days | 10% |
| Annie87 | 10/10 | 1530 days | 10% |
| Kuimiria Auton | 9/10 | 1864 days | 5% |
| Alice | 4/10 | 2230 days | 3% |
| Leona | 8/10 | 2261 days | 4% |
| Lauren | 7/10 | 2261 days | 4% |
| Bob | 10/10 | 2353 days | 4% |
| Cris | 9/10 | 2567 days | 4% |
| kevin | 7/10 | 2626 days | 3% |
| Maxime | 9/10 | 2626 days | 3% |
| Maycamper | 7/10 | 2657 days | 3% |
| Sophie Skinner | 8/10 | 2718 days | 3% |
| Claudia | 8/10 | 2748 days | 3% |
| Matt | 8/10 | 2901 days | 3% |
| Kat | 9/10 | 2932 days | 3% |
| Millka Pietikainen | 8/10 | 3002 days | 3% |
| Annina Jarvinen | 9/10 | 3010 days | 2% |
| Ronald Daigneault | 8/10 | 3015 days | 2% |
| Matt French | 10/10 | 3048 days | 3% |
| Sophie Nightingale | 10/10 | 3050 days | 3% |
| Geoff Steele | 8/10 | 3113 days | 2% |
| Nathan Lal | 10/10 | 3164 days | 2% |
| Nathalie Gobin | 8/10 | 3260 days | 2% |
| Harriet Smith | 10/10 | 3295 days | 2% |
| Rosanna Leeming | 10/10 | 3311 days | 2% |
| Xanthe Bowater | 10/10 | 3350 days | 2% |
| Erich Brueggermann | 6/10 | 3354 days | 2% |
| Roeland Driessen | 9/10 | 3356 days | 2% |
| Lenka Pruherova | 9/10 | 3367 days | 2% |
| Bob | 9/10 | 3391 days | 1% |
| Josie Gray | 10/10 | 3459 days | 2% |
| Rita Ashby | 8/10 | 3570 days | 2% |
| Kathy Hart | 8/10 | 3601 days | 1% |
| Russell Opland | 8/10 | 3610 days | 1% |
| Matilda | 7/10 | 3629 days | 1% |
| Shelley Rohloff | 8/10 | 3667 days | 1% |
| Stephan Friedrich | 9/10 | 3673 days | 1% |
| Neil | 10/10 | 3729 days | 1% |
| Sarah Gurney | 9/10 | 3761 days | 1% |
| D'Arcy King | 10/10 | 3786 days | 1% |
| Steve Warren | 9/10 | 3812 days | 1% |
| Dianne van der Wal | 9/10 | 3892 days | 1% |
| Daniel Winsvold | 10/10 | 4000 days | 1% |
| Wyklicky | 7/10 | 4001 days | 1% |
| Danica Vrsaljko | 8/10 | 4014 days | 0% |
| Christoph | 10/10 | 4018 days | 0% |
| David Lee | 10/10 | 4038 days | 1% |
| Kurz Werner | 9/10 | 4087 days | 1% |
| Cam Alex Bindatessier | 8/10 | 4109 days | 0% |
| Andrea | 10/10 | 4179 days | 0% |
| Andrew Kermode | 10/10 | 4271 days | 0% |
| Penny Lee | 8/10 | 4366 days | 0% |
| Deb Scaff | 10/10 | 4393 days | 1% |
| Rhi | 10/10 | 4544 days | 1% |
| I & K Urquhart | 9/10 | 4605 days | 1% |
| Rebel Warren | 10/10 | 4605 days | 1% |
| Maria Klister | 10/10 | 4742 days | 1% |
| Pete Wilson | 9/10 | 4744 days | 1% |
| Héléna Degres | 9/10 | 4758 days | 1% |
| patrick+ katerina | 9/10 | 4758 days | 1% |
| Kristin Denny | 10/10 | 4768 days | 1% |
| Lucie | 9/10 | 4853 days | 1% |
| Martin Guillaume | 8/10 | 5119 days | 1% |
| Graeme | 8/10 | 5183 days | 1% |
| Andreas | 9/10 | 5474 days | 1% |
| koellner | 8/10 | 5942 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Monkey Island, Orepuki does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.65% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.