Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Monkey Island, Orepuki.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
83 Valid Reviews
The Monkey Island, Orepuki experience has a total of 86 reviews. There are 83 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 83 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
36% |
| 9/10 | 27 |
|
33% |
| 8/10 | 19 |
|
23% |
| 7/10 | 5 |
|
6% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.16% Average
The raw data average (mean) for all the Monkey Island, Orepuki valid reviews is 89.16% and is based on 83 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 83 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
21% |
| 9/10 | 5 |
|
36% |
| 8/10 | 5 |
|
36% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Monkey Island, Orepuki face-to-face reviews is 87.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
93.20%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| In-cydah-traders | 10/10 | 284 days | 100% |
| Katrin Weise | 9/10 | 343 days | 97% |
| Emma | 10/10 | 374 days | 96% |
| Fiona | 9/10 | 405 days | 94% |
| Diane n Dave | 9/10 | 405 days | 94% |
| Nancy Campbell | 8/10 | 435 days | 92% |
| Christina | 9/10 | 435 days | 93% |
| 无名氏Y_3 | 10/10 | 466 days | 92% |
| Pauline | 10/10 | 709 days | 75% |
| Henry | 10/10 | 924 days | 54% |
| Steve | 9/10 | 1015 days | 44% |
| Willow | 10/10 | 1074 days | 39% |
| Simon. | 9/10 | 1166 days | 31% |
| Alastair McQueen | 10/10 | 1166 days | 31% |
| Jrod | 10/10 | 1380 days | 17% |
| Joseph Buckett | 10/10 | 1411 days | 15% |
| Karen Strange | 9/10 | 1439 days | 14% |
| Don Strange | 9/10 | 1470 days | 13% |
| Annie87 | 10/10 | 1470 days | 13% |
| Kuimiria Auton | 9/10 | 1804 days | 5% |
| Alice | 4/10 | 2170 days | 3% |
| Leona | 8/10 | 2201 days | 4% |
| Lauren | 7/10 | 2201 days | 4% |
| Bob | 10/10 | 2293 days | 4% |
| Cris | 9/10 | 2507 days | 4% |
| kevin | 7/10 | 2566 days | 3% |
| Maxime | 9/10 | 2566 days | 4% |
| Maycamper | 7/10 | 2597 days | 3% |
| Sophie Skinner | 8/10 | 2658 days | 3% |
| Claudia | 8/10 | 2688 days | 3% |
| Matt | 8/10 | 2841 days | 3% |
| Kat | 9/10 | 2872 days | 3% |
| Millka Pietikainen | 8/10 | 2942 days | 3% |
| Annina Jarvinen | 9/10 | 2950 days | 2% |
| Ronald Daigneault | 8/10 | 2955 days | 2% |
| Matt French | 10/10 | 2988 days | 3% |
| Sophie Nightingale | 10/10 | 2990 days | 3% |
| Geoff Steele | 8/10 | 3052 days | 3% |
| Nathan Lal | 10/10 | 3104 days | 3% |
| Nathalie Gobin | 8/10 | 3200 days | 2% |
| Harriet Smith | 10/10 | 3235 days | 2% |
| Rosanna Leeming | 10/10 | 3251 days | 2% |
| Xanthe Bowater | 10/10 | 3290 days | 2% |
| Erich Brueggermann | 6/10 | 3294 days | 2% |
| Roeland Driessen | 9/10 | 3295 days | 2% |
| Lenka Pruherova | 9/10 | 3307 days | 2% |
| Bob | 9/10 | 3331 days | 1% |
| Josie Gray | 10/10 | 3399 days | 2% |
| Rita Ashby | 8/10 | 3509 days | 2% |
| Kathy Hart | 8/10 | 3540 days | 2% |
| Russell Opland | 8/10 | 3550 days | 2% |
| Matilda | 7/10 | 3569 days | 1% |
| Shelley Rohloff | 8/10 | 3607 days | 1% |
| Stephan Friedrich | 9/10 | 3613 days | 1% |
| Neil | 10/10 | 3669 days | 1% |
| Sarah Gurney | 9/10 | 3701 days | 1% |
| D'Arcy King | 10/10 | 3726 days | 1% |
| Steve Warren | 9/10 | 3752 days | 1% |
| Dianne van der Wal | 9/10 | 3832 days | 1% |
| Daniel Winsvold | 10/10 | 3940 days | 1% |
| Wyklicky | 7/10 | 3941 days | 1% |
| Danica Vrsaljko | 8/10 | 3954 days | 1% |
| Christoph | 10/10 | 3958 days | 1% |
| David Lee | 10/10 | 3978 days | 1% |
| Kurz Werner | 9/10 | 4026 days | 1% |
| Cam Alex Bindatessier | 8/10 | 4049 days | 1% |
| Andrea | 10/10 | 4118 days | 0% |
| Andrew Kermode | 10/10 | 4211 days | 0% |
| Penny Lee | 8/10 | 4306 days | 0% |
| Deb Scaff | 10/10 | 4333 days | 0% |
| Rhi | 10/10 | 4484 days | 1% |
| I & K Urquhart | 9/10 | 4545 days | 1% |
| Rebel Warren | 10/10 | 4545 days | 1% |
| Maria Klister | 10/10 | 4682 days | 1% |
| Pete Wilson | 9/10 | 4684 days | 1% |
| Héléna Degres | 9/10 | 4698 days | 1% |
| patrick+ katerina | 9/10 | 4698 days | 1% |
| Kristin Denny | 10/10 | 4708 days | 1% |
| Lucie | 9/10 | 4793 days | 1% |
| Martin Guillaume | 8/10 | 5059 days | 1% |
| Graeme | 8/10 | 5123 days | 1% |
| Andreas | 9/10 | 5414 days | 1% |
| koellner | 8/10 | 5882 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Monkey Island, Orepuki does not meet the criteria for any of these adjustments to apply.
0.62% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.