Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Monkey Island, Orepuki.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
83 Valid Reviews
The Monkey Island, Orepuki experience has a total of 86 reviews. There are 83 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 83 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
36% |
| 9/10 | 27 |
|
33% |
| 8/10 | 19 |
|
23% |
| 7/10 | 5 |
|
6% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.16% Average
The raw data average (mean) for all the Monkey Island, Orepuki valid reviews is 89.16% and is based on 83 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 83 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
21% |
| 9/10 | 5 |
|
36% |
| 8/10 | 5 |
|
36% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Monkey Island, Orepuki face-to-face reviews is 87.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
93.23%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| In-cydah-traders | 10/10 | 262 days | 100% |
| Katrin Weise | 9/10 | 321 days | 97% |
| Emma | 10/10 | 352 days | 97% |
| Fiona | 9/10 | 383 days | 94% |
| Diane n Dave | 9/10 | 383 days | 94% |
| Nancy Campbell | 8/10 | 413 days | 92% |
| Christina | 9/10 | 413 days | 93% |
| 无名氏Y_3 | 10/10 | 444 days | 92% |
| Pauline | 10/10 | 687 days | 76% |
| Henry | 10/10 | 902 days | 56% |
| Steve | 9/10 | 993 days | 46% |
| Willow | 10/10 | 1052 days | 41% |
| Simon. | 9/10 | 1144 days | 32% |
| Alastair McQueen | 10/10 | 1144 days | 33% |
| Jrod | 10/10 | 1358 days | 18% |
| Joseph Buckett | 10/10 | 1389 days | 16% |
| Karen Strange | 9/10 | 1417 days | 15% |
| Don Strange | 9/10 | 1448 days | 13% |
| Annie87 | 10/10 | 1448 days | 14% |
| Kuimiria Auton | 9/10 | 1782 days | 5% |
| Alice | 4/10 | 2148 days | 3% |
| Leona | 8/10 | 2179 days | 4% |
| Lauren | 7/10 | 2179 days | 4% |
| Bob | 10/10 | 2271 days | 4% |
| Cris | 9/10 | 2485 days | 4% |
| kevin | 7/10 | 2544 days | 3% |
| Maxime | 9/10 | 2544 days | 4% |
| Maycamper | 7/10 | 2575 days | 3% |
| Sophie Skinner | 8/10 | 2636 days | 3% |
| Claudia | 8/10 | 2666 days | 3% |
| Matt | 8/10 | 2819 days | 3% |
| Kat | 9/10 | 2850 days | 3% |
| Millka Pietikainen | 8/10 | 2920 days | 3% |
| Annina Jarvinen | 9/10 | 2928 days | 2% |
| Ronald Daigneault | 8/10 | 2933 days | 2% |
| Matt French | 10/10 | 2966 days | 3% |
| Sophie Nightingale | 10/10 | 2968 days | 3% |
| Geoff Steele | 8/10 | 3031 days | 3% |
| Nathan Lal | 10/10 | 3082 days | 3% |
| Nathalie Gobin | 8/10 | 3178 days | 2% |
| Harriet Smith | 10/10 | 3213 days | 2% |
| Rosanna Leeming | 10/10 | 3229 days | 2% |
| Xanthe Bowater | 10/10 | 3268 days | 2% |
| Erich Brueggermann | 6/10 | 3272 days | 2% |
| Roeland Driessen | 9/10 | 3274 days | 2% |
| Lenka Pruherova | 9/10 | 3285 days | 2% |
| Bob | 9/10 | 3309 days | 1% |
| Josie Gray | 10/10 | 3377 days | 2% |
| Rita Ashby | 8/10 | 3488 days | 2% |
| Kathy Hart | 8/10 | 3519 days | 2% |
| Russell Opland | 8/10 | 3528 days | 2% |
| Matilda | 7/10 | 3547 days | 1% |
| Shelley Rohloff | 8/10 | 3585 days | 1% |
| Stephan Friedrich | 9/10 | 3591 days | 1% |
| Neil | 10/10 | 3647 days | 1% |
| Sarah Gurney | 9/10 | 3679 days | 1% |
| D'Arcy King | 10/10 | 3704 days | 1% |
| Steve Warren | 9/10 | 3730 days | 1% |
| Dianne van der Wal | 9/10 | 3810 days | 1% |
| Daniel Winsvold | 10/10 | 3918 days | 1% |
| Wyklicky | 7/10 | 3919 days | 1% |
| Danica Vrsaljko | 8/10 | 3932 days | 0% |
| Christoph | 10/10 | 3936 days | 0% |
| David Lee | 10/10 | 3956 days | 1% |
| Kurz Werner | 9/10 | 4005 days | 1% |
| Cam Alex Bindatessier | 8/10 | 4027 days | 1% |
| Andrea | 10/10 | 4097 days | 0% |
| Andrew Kermode | 10/10 | 4189 days | 0% |
| Penny Lee | 8/10 | 4284 days | 0% |
| Deb Scaff | 10/10 | 4311 days | 0% |
| Rhi | 10/10 | 4462 days | 1% |
| I & K Urquhart | 9/10 | 4523 days | 1% |
| Rebel Warren | 10/10 | 4523 days | 1% |
| Maria Klister | 10/10 | 4660 days | 1% |
| Pete Wilson | 9/10 | 4662 days | 1% |
| Héléna Degres | 9/10 | 4676 days | 1% |
| patrick+ katerina | 9/10 | 4676 days | 1% |
| Kristin Denny | 10/10 | 4686 days | 1% |
| Lucie | 9/10 | 4771 days | 1% |
| Martin Guillaume | 8/10 | 5037 days | 1% |
| Graeme | 8/10 | 5101 days | 1% |
| Andreas | 9/10 | 5392 days | 1% |
| koellner | 8/10 | 5860 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Monkey Island, Orepuki does not meet the criteria for any of these adjustments to apply.
0.61% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.