Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Monkey Island, Orepuki.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
63 Valid Reviews
The Monkey Island, Orepuki experience has a total of 64 reviews. There are 63 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 63 valid reviews:
The raw data average (mean) for all the Monkey Island, Orepuki valid reviews is 87.46% and is based on 63 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 63 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
The raw data average (mean) for all the Monkey Island, Orepuki face-to-face reviews is 87.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Sophie Skinner||8/10||842 days||20%|
|Millka Pietikainen||8/10||1126 days||6%|
|Annina Jarvinen||9/10||1134 days||5%|
|Ronald Daigneault||8/10||1139 days||5%|
|Matt French||10/10||1172 days||7%|
|Sophie Nightingale||10/10||1174 days||7%|
|Geoff Steele||8/10||1236 days||6%|
|Nathan Lal||10/10||1288 days||6%|
|Nathalie Gobin||8/10||1384 days||6%|
|Harriet Smith||10/10||1419 days||6%|
|Rosanna Leeming||10/10||1435 days||6%|
|Xanthe Bowater||10/10||1474 days||6%|
|Erich Brueggermann||6/10||1478 days||5%|
|Roeland Driessen||9/10||1479 days||6%|
|Lenka Pruherova||9/10||1491 days||6%|
|Josie Gray||10/10||1583 days||5%|
|Rita Ashby||8/10||1693 days||5%|
|Kathy Hart||8/10||1724 days||5%|
|Russell Opland||8/10||1734 days||5%|
|Shelley Rohloff||8/10||1791 days||5%|
|Stephan Friedrich||9/10||1797 days||5%|
|Sarah Gurney||9/10||1885 days||5%|
|D'Arcy King||10/10||1910 days||5%|
|Steve Warren||9/10||1936 days||4%|
|Dianne van der Wal||9/10||2016 days||4%|
|Daniel Winsvold||10/10||2124 days||4%|
|Danica Vrsaljko||8/10||2138 days||3%|
|David Lee||10/10||2162 days||4%|
|Kurz Werner||9/10||2210 days||4%|
|Cam Alex Bindatessier||8/10||2233 days||3%|
|Andrew Kermode||10/10||2395 days||3%|
|Penny Lee||8/10||2490 days||2%|
|Deb Scaff||10/10||2517 days||3%|
|I & K Urquhart||9/10||2729 days||2%|
|Rebel Warren||10/10||2729 days||2%|
|Maria Klister||10/10||2866 days||2%|
|Pete Wilson||9/10||2868 days||2%|
|Héléna Degres||9/10||2882 days||2%|
|patrick+ katerina||9/10||2882 days||2%|
|Kristin Denny||10/10||2892 days||1%|
|Martin Guillaume||8/10||3243 days||1%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Monkey Island, Orepuki does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.