Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Monkey Island, Orepuki.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
83 Valid Reviews
The Monkey Island, Orepuki experience has a total of 86 reviews. There are 83 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 83 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
36% |
| 9/10 | 27 |
|
33% |
| 8/10 | 19 |
|
23% |
| 7/10 | 5 |
|
6% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.16% Average
The raw data average (mean) for all the Monkey Island, Orepuki valid reviews is 89.16% and is based on 83 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 83 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
21% |
| 9/10 | 5 |
|
36% |
| 8/10 | 5 |
|
36% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Monkey Island, Orepuki face-to-face reviews is 87.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
93.24%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| In-cydah-traders | 10/10 | 256 days | 100% |
| Katrin Weise | 9/10 | 315 days | 97% |
| Emma | 10/10 | 346 days | 97% |
| Fiona | 9/10 | 377 days | 95% |
| Diane n Dave | 9/10 | 377 days | 95% |
| Nancy Campbell | 8/10 | 407 days | 92% |
| Christina | 9/10 | 407 days | 93% |
| 无名氏Y_3 | 10/10 | 438 days | 93% |
| Pauline | 10/10 | 681 days | 76% |
| Henry | 10/10 | 896 days | 56% |
| Steve | 9/10 | 987 days | 46% |
| Willow | 10/10 | 1046 days | 41% |
| Simon. | 9/10 | 1138 days | 33% |
| Alastair McQueen | 10/10 | 1138 days | 33% |
| Jrod | 10/10 | 1352 days | 18% |
| Joseph Buckett | 10/10 | 1383 days | 17% |
| Karen Strange | 9/10 | 1411 days | 15% |
| Don Strange | 9/10 | 1442 days | 14% |
| Annie87 | 10/10 | 1442 days | 14% |
| Kuimiria Auton | 9/10 | 1776 days | 5% |
| Alice | 4/10 | 2142 days | 3% |
| Leona | 8/10 | 2173 days | 4% |
| Lauren | 7/10 | 2173 days | 4% |
| Bob | 10/10 | 2265 days | 4% |
| Cris | 9/10 | 2479 days | 4% |
| kevin | 7/10 | 2538 days | 3% |
| Maxime | 9/10 | 2538 days | 4% |
| Maycamper | 7/10 | 2569 days | 3% |
| Sophie Skinner | 8/10 | 2630 days | 3% |
| Claudia | 8/10 | 2660 days | 3% |
| Matt | 8/10 | 2813 days | 3% |
| Kat | 9/10 | 2844 days | 3% |
| Millka Pietikainen | 8/10 | 2914 days | 3% |
| Annina Jarvinen | 9/10 | 2922 days | 2% |
| Ronald Daigneault | 8/10 | 2927 days | 2% |
| Matt French | 10/10 | 2960 days | 3% |
| Sophie Nightingale | 10/10 | 2962 days | 3% |
| Geoff Steele | 8/10 | 3025 days | 3% |
| Nathan Lal | 10/10 | 3076 days | 3% |
| Nathalie Gobin | 8/10 | 3172 days | 2% |
| Harriet Smith | 10/10 | 3207 days | 2% |
| Rosanna Leeming | 10/10 | 3223 days | 2% |
| Xanthe Bowater | 10/10 | 3262 days | 2% |
| Erich Brueggermann | 6/10 | 3266 days | 2% |
| Roeland Driessen | 9/10 | 3268 days | 2% |
| Lenka Pruherova | 9/10 | 3279 days | 2% |
| Bob | 9/10 | 3303 days | 1% |
| Josie Gray | 10/10 | 3371 days | 2% |
| Rita Ashby | 8/10 | 3482 days | 2% |
| Kathy Hart | 8/10 | 3513 days | 2% |
| Russell Opland | 8/10 | 3522 days | 2% |
| Matilda | 7/10 | 3541 days | 1% |
| Shelley Rohloff | 8/10 | 3579 days | 1% |
| Stephan Friedrich | 9/10 | 3585 days | 1% |
| Neil | 10/10 | 3641 days | 1% |
| Sarah Gurney | 9/10 | 3673 days | 1% |
| D'Arcy King | 10/10 | 3698 days | 1% |
| Steve Warren | 9/10 | 3724 days | 1% |
| Dianne van der Wal | 9/10 | 3804 days | 1% |
| Daniel Winsvold | 10/10 | 3912 days | 1% |
| Wyklicky | 7/10 | 3913 days | 1% |
| Danica Vrsaljko | 8/10 | 3926 days | 0% |
| Christoph | 10/10 | 3930 days | 0% |
| David Lee | 10/10 | 3950 days | 1% |
| Kurz Werner | 9/10 | 3999 days | 1% |
| Cam Alex Bindatessier | 8/10 | 4021 days | 1% |
| Andrea | 10/10 | 4091 days | 0% |
| Andrew Kermode | 10/10 | 4183 days | 0% |
| Penny Lee | 8/10 | 4278 days | 0% |
| Deb Scaff | 10/10 | 4305 days | 0% |
| Rhi | 10/10 | 4456 days | 1% |
| I & K Urquhart | 9/10 | 4517 days | 1% |
| Rebel Warren | 10/10 | 4517 days | 1% |
| Maria Klister | 10/10 | 4654 days | 1% |
| Pete Wilson | 9/10 | 4656 days | 1% |
| Héléna Degres | 9/10 | 4670 days | 1% |
| patrick+ katerina | 9/10 | 4670 days | 1% |
| Kristin Denny | 10/10 | 4680 days | 1% |
| Lucie | 9/10 | 4765 days | 1% |
| Martin Guillaume | 8/10 | 5031 days | 1% |
| Graeme | 8/10 | 5095 days | 1% |
| Andreas | 9/10 | 5386 days | 1% |
| koellner | 8/10 | 5854 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Monkey Island, Orepuki does not meet the criteria for any of these adjustments to apply.
0.61% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.