Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Monkey Island, Orepuki.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Monkey Island, Orepuki
Valid Reviews
84 Valid Reviews
The Monkey Island, Orepuki experience has a total of 87 reviews. There are 84 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
36% |
| 9/10 | 28 |
|
33% |
| 8/10 | 19 |
|
23% |
| 7/10 | 5 |
|
6% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.17% Average
The raw data average (mean) for all the Monkey Island, Orepuki valid reviews is 89.17% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
21% |
| 9/10 | 5 |
|
36% |
| 8/10 | 5 |
|
36% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Monkey Island, Orepuki face-to-face reviews is 87.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.64%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Simon | 9/10 | 215 days | 100% |
| In-cydah-traders | 10/10 | 490 days | 90% |
| Katrin Weise | 9/10 | 549 days | 85% |
| Emma | 10/10 | 580 days | 84% |
| Fiona | 9/10 | 611 days | 81% |
| Diane n Dave | 9/10 | 611 days | 81% |
| Nancy Campbell | 8/10 | 641 days | 78% |
| Christina | 9/10 | 641 days | 79% |
| 无名氏Y_3 | 10/10 | 672 days | 77% |
| Pauline | 10/10 | 915 days | 54% |
| Henry | 10/10 | 1130 days | 34% |
| Steve | 9/10 | 1221 days | 26% |
| Willow | 10/10 | 1280 days | 23% |
| Simon. | 9/10 | 1372 days | 17% |
| Alastair McQueen | 10/10 | 1372 days | 17% |
| Jrod | 10/10 | 1586 days | 8% |
| Joseph Buckett | 10/10 | 1617 days | 8% |
| Karen Strange | 9/10 | 1645 days | 7% |
| Don Strange | 9/10 | 1676 days | 6% |
| Annie87 | 10/10 | 1676 days | 6% |
| Kuimiria Auton | 9/10 | 2010 days | 5% |
| Alice | 4/10 | 2376 days | 3% |
| Leona | 8/10 | 2407 days | 4% |
| Lauren | 7/10 | 2407 days | 4% |
| Bob | 10/10 | 2499 days | 4% |
| Cris | 9/10 | 2713 days | 3% |
| kevin | 7/10 | 2772 days | 3% |
| Maxime | 9/10 | 2772 days | 3% |
| Maycamper | 7/10 | 2803 days | 3% |
| Sophie Skinner | 8/10 | 2864 days | 3% |
| Claudia | 8/10 | 2894 days | 3% |
| Matt | 8/10 | 3047 days | 3% |
| Kat | 9/10 | 3078 days | 3% |
| Millka Pietikainen | 8/10 | 3148 days | 2% |
| Annina Jarvinen | 9/10 | 3156 days | 2% |
| Ronald Daigneault | 8/10 | 3161 days | 2% |
| Matt French | 10/10 | 3194 days | 2% |
| Sophie Nightingale | 10/10 | 3196 days | 2% |
| Geoff Steele | 8/10 | 3258 days | 2% |
| Nathan Lal | 10/10 | 3310 days | 2% |
| Nathalie Gobin | 8/10 | 3406 days | 2% |
| Harriet Smith | 10/10 | 3441 days | 2% |
| Rosanna Leeming | 10/10 | 3457 days | 2% |
| Xanthe Bowater | 10/10 | 3496 days | 2% |
| Erich Brueggermann | 6/10 | 3500 days | 1% |
| Roeland Driessen | 9/10 | 3501 days | 2% |
| Lenka Pruherova | 9/10 | 3513 days | 2% |
| Bob | 9/10 | 3537 days | 1% |
| Josie Gray | 10/10 | 3605 days | 1% |
| Rita Ashby | 8/10 | 3715 days | 1% |
| Kathy Hart | 8/10 | 3746 days | 1% |
| Russell Opland | 8/10 | 3756 days | 1% |
| Matilda | 7/10 | 3775 days | 1% |
| Shelley Rohloff | 8/10 | 3813 days | 1% |
| Stephan Friedrich | 9/10 | 3819 days | 1% |
| Neil | 10/10 | 3875 days | 1% |
| Sarah Gurney | 9/10 | 3907 days | 1% |
| D'Arcy King | 10/10 | 3932 days | 1% |
| Steve Warren | 9/10 | 3958 days | 1% |
| Dianne van der Wal | 9/10 | 4038 days | 1% |
| Daniel Winsvold | 10/10 | 4146 days | 0% |
| Wyklicky | 7/10 | 4147 days | 0% |
| Danica Vrsaljko | 8/10 | 4160 days | 0% |
| Christoph | 10/10 | 4164 days | 0% |
| David Lee | 10/10 | 4184 days | 0% |
| Kurz Werner | 9/10 | 4232 days | 0% |
| Cam Alex Bindatessier | 8/10 | 4255 days | 0% |
| Andrea | 10/10 | 4324 days | 0% |
| Andrew Kermode | 10/10 | 4417 days | 1% |
| Penny Lee | 8/10 | 4512 days | 1% |
| Deb Scaff | 10/10 | 4539 days | 1% |
| Rhi | 10/10 | 4690 days | 1% |
| I & K Urquhart | 9/10 | 4751 days | 1% |
| Rebel Warren | 10/10 | 4751 days | 1% |
| Maria Klister | 10/10 | 4888 days | 1% |
| Pete Wilson | 9/10 | 4890 days | 1% |
| Héléna Degres | 9/10 | 4904 days | 1% |
| patrick+ katerina | 9/10 | 4904 days | 1% |
| Kristin Denny | 10/10 | 4914 days | 1% |
| Lucie | 9/10 | 4999 days | 1% |
| Martin Guillaume | 8/10 | 5265 days | 1% |
| Graeme | 8/10 | 5329 days | 1% |
| Andreas | 9/10 | 5620 days | 1% |
| koellner | 8/10 | 6088 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Monkey Island, Orepuki does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.68% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.