Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Monkey Island, Orepuki.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
84 Valid Reviews
The Monkey Island, Orepuki experience has a total of 87 reviews. There are 84 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
36% |
| 9/10 | 28 |
|
33% |
| 8/10 | 19 |
|
23% |
| 7/10 | 5 |
|
6% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.17% Average
The raw data average (mean) for all the Monkey Island, Orepuki valid reviews is 89.17% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
21% |
| 9/10 | 5 |
|
36% |
| 8/10 | 5 |
|
36% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Monkey Island, Orepuki face-to-face reviews is 87.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.53%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Simon | 9/10 | 297 days | 100% |
| In-cydah-traders | 10/10 | 572 days | 86% |
| Katrin Weise | 9/10 | 631 days | 81% |
| Emma | 10/10 | 662 days | 80% |
| Fiona | 9/10 | 693 days | 76% |
| Diane n Dave | 9/10 | 693 days | 76% |
| Nancy Campbell | 8/10 | 723 days | 73% |
| Christina | 9/10 | 723 days | 74% |
| 无名氏Y_3 | 10/10 | 754 days | 72% |
| Pauline | 10/10 | 997 days | 47% |
| Henry | 10/10 | 1212 days | 28% |
| Steve | 9/10 | 1303 days | 22% |
| Willow | 10/10 | 1362 days | 18% |
| Simon. | 9/10 | 1454 days | 13% |
| Alastair McQueen | 10/10 | 1454 days | 14% |
| Jrod | 10/10 | 1668 days | 7% |
| Joseph Buckett | 10/10 | 1699 days | 6% |
| Karen Strange | 9/10 | 1727 days | 6% |
| Don Strange | 9/10 | 1758 days | 5% |
| Annie87 | 10/10 | 1758 days | 6% |
| Kuimiria Auton | 9/10 | 2092 days | 5% |
| Alice | 4/10 | 2458 days | 3% |
| Leona | 8/10 | 2489 days | 4% |
| Lauren | 7/10 | 2489 days | 4% |
| Bob | 10/10 | 2581 days | 4% |
| Cris | 9/10 | 2795 days | 3% |
| kevin | 7/10 | 2854 days | 3% |
| Maxime | 9/10 | 2854 days | 3% |
| Maycamper | 7/10 | 2885 days | 3% |
| Sophie Skinner | 8/10 | 2946 days | 3% |
| Claudia | 8/10 | 2976 days | 3% |
| Matt | 8/10 | 3129 days | 2% |
| Kat | 9/10 | 3160 days | 2% |
| Millka Pietikainen | 8/10 | 3230 days | 2% |
| Annina Jarvinen | 9/10 | 3238 days | 2% |
| Ronald Daigneault | 8/10 | 3243 days | 2% |
| Matt French | 10/10 | 3276 days | 2% |
| Sophie Nightingale | 10/10 | 3278 days | 2% |
| Geoff Steele | 8/10 | 3341 days | 2% |
| Nathan Lal | 10/10 | 3392 days | 2% |
| Nathalie Gobin | 8/10 | 3488 days | 2% |
| Harriet Smith | 10/10 | 3523 days | 2% |
| Rosanna Leeming | 10/10 | 3539 days | 2% |
| Xanthe Bowater | 10/10 | 3578 days | 2% |
| Erich Brueggermann | 6/10 | 3582 days | 1% |
| Roeland Driessen | 9/10 | 3584 days | 2% |
| Lenka Pruherova | 9/10 | 3595 days | 2% |
| Bob | 9/10 | 3619 days | 1% |
| Josie Gray | 10/10 | 3687 days | 1% |
| Rita Ashby | 8/10 | 3798 days | 1% |
| Kathy Hart | 8/10 | 3829 days | 1% |
| Russell Opland | 8/10 | 3838 days | 1% |
| Matilda | 7/10 | 3857 days | 1% |
| Shelley Rohloff | 8/10 | 3895 days | 1% |
| Stephan Friedrich | 9/10 | 3901 days | 1% |
| Neil | 10/10 | 3957 days | 1% |
| Sarah Gurney | 9/10 | 3989 days | 1% |
| D'Arcy King | 10/10 | 4014 days | 1% |
| Steve Warren | 9/10 | 4040 days | 1% |
| Dianne van der Wal | 9/10 | 4120 days | 0% |
| Daniel Winsvold | 10/10 | 4228 days | 0% |
| Wyklicky | 7/10 | 4229 days | 0% |
| Danica Vrsaljko | 8/10 | 4242 days | 0% |
| Christoph | 10/10 | 4246 days | 0% |
| David Lee | 10/10 | 4266 days | 0% |
| Kurz Werner | 9/10 | 4315 days | 0% |
| Cam Alex Bindatessier | 8/10 | 4337 days | 0% |
| Andrea | 10/10 | 4407 days | 1% |
| Andrew Kermode | 10/10 | 4499 days | 1% |
| Penny Lee | 8/10 | 4594 days | 1% |
| Deb Scaff | 10/10 | 4621 days | 1% |
| Rhi | 10/10 | 4772 days | 1% |
| I & K Urquhart | 9/10 | 4833 days | 1% |
| Rebel Warren | 10/10 | 4833 days | 1% |
| Maria Klister | 10/10 | 4970 days | 1% |
| Pete Wilson | 9/10 | 4972 days | 1% |
| Héléna Degres | 9/10 | 4986 days | 1% |
| patrick+ katerina | 9/10 | 4986 days | 1% |
| Kristin Denny | 10/10 | 4996 days | 1% |
| Lucie | 9/10 | 5081 days | 1% |
| Martin Guillaume | 8/10 | 5347 days | 1% |
| Graeme | 8/10 | 5411 days | 1% |
| Andreas | 9/10 | 5702 days | 1% |
| koellner | 8/10 | 6170 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Monkey Island, Orepuki does not meet the criteria for any of these adjustments to apply.
0.69% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.