G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Monkey Island, Orepuki.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
84 Valid Reviews
The Monkey Island, Orepuki experience has a total of 87 reviews. There are 84 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
36% |
| 9/10 | 28 |
|
33% |
| 8/10 | 19 |
|
23% |
| 7/10 | 5 |
|
6% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.17% Average
The raw data average (mean) for all the Monkey Island, Orepuki valid reviews is 89.17% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
21% |
| 9/10 | 5 |
|
36% |
| 8/10 | 5 |
|
36% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Monkey Island, Orepuki face-to-face reviews is 87.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.61%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Simon | 9/10 | 236 days | 100% |
| In-cydah-traders | 10/10 | 511 days | 89% |
| Katrin Weise | 9/10 | 570 days | 84% |
| Emma | 10/10 | 601 days | 83% |
| Fiona | 9/10 | 632 days | 80% |
| Diane n Dave | 9/10 | 632 days | 80% |
| Nancy Campbell | 8/10 | 662 days | 77% |
| Christina | 9/10 | 662 days | 77% |
| 无名氏Y_3 | 10/10 | 693 days | 76% |
| Pauline | 10/10 | 936 days | 52% |
| Henry | 10/10 | 1151 days | 32% |
| Steve | 9/10 | 1242 days | 25% |
| Willow | 10/10 | 1301 days | 21% |
| Simon. | 9/10 | 1393 days | 16% |
| Alastair McQueen | 10/10 | 1393 days | 16% |
| Jrod | 10/10 | 1607 days | 8% |
| Joseph Buckett | 10/10 | 1638 days | 7% |
| Karen Strange | 9/10 | 1666 days | 7% |
| Don Strange | 9/10 | 1697 days | 6% |
| Annie87 | 10/10 | 1697 days | 6% |
| Kuimiria Auton | 9/10 | 2031 days | 5% |
| Alice | 4/10 | 2397 days | 3% |
| Leona | 8/10 | 2428 days | 4% |
| Lauren | 7/10 | 2428 days | 4% |
| Bob | 10/10 | 2520 days | 4% |
| Cris | 9/10 | 2734 days | 3% |
| kevin | 7/10 | 2793 days | 3% |
| Maxime | 9/10 | 2793 days | 3% |
| Maycamper | 7/10 | 2824 days | 3% |
| Sophie Skinner | 8/10 | 2885 days | 3% |
| Claudia | 8/10 | 2915 days | 3% |
| Matt | 8/10 | 3068 days | 3% |
| Kat | 9/10 | 3099 days | 3% |
| Millka Pietikainen | 8/10 | 3169 days | 2% |
| Annina Jarvinen | 9/10 | 3177 days | 2% |
| Ronald Daigneault | 8/10 | 3182 days | 2% |
| Matt French | 10/10 | 3215 days | 2% |
| Sophie Nightingale | 10/10 | 3217 days | 2% |
| Geoff Steele | 8/10 | 3279 days | 2% |
| Nathan Lal | 10/10 | 3331 days | 2% |
| Nathalie Gobin | 8/10 | 3427 days | 2% |
| Harriet Smith | 10/10 | 3462 days | 2% |
| Rosanna Leeming | 10/10 | 3478 days | 2% |
| Xanthe Bowater | 10/10 | 3517 days | 2% |
| Erich Brueggermann | 6/10 | 3521 days | 1% |
| Roeland Driessen | 9/10 | 3522 days | 2% |
| Lenka Pruherova | 9/10 | 3534 days | 2% |
| Bob | 9/10 | 3558 days | 1% |
| Josie Gray | 10/10 | 3626 days | 1% |
| Rita Ashby | 8/10 | 3736 days | 1% |
| Kathy Hart | 8/10 | 3767 days | 1% |
| Russell Opland | 8/10 | 3777 days | 1% |
| Matilda | 7/10 | 3796 days | 1% |
| Shelley Rohloff | 8/10 | 3834 days | 1% |
| Stephan Friedrich | 9/10 | 3840 days | 1% |
| Neil | 10/10 | 3896 days | 1% |
| Sarah Gurney | 9/10 | 3928 days | 1% |
| D'Arcy King | 10/10 | 3953 days | 1% |
| Steve Warren | 9/10 | 3979 days | 1% |
| Dianne van der Wal | 9/10 | 4059 days | 1% |
| Daniel Winsvold | 10/10 | 4167 days | 0% |
| Wyklicky | 7/10 | 4168 days | 0% |
| Danica Vrsaljko | 8/10 | 4181 days | 0% |
| Christoph | 10/10 | 4185 days | 0% |
| David Lee | 10/10 | 4205 days | 0% |
| Kurz Werner | 9/10 | 4253 days | 0% |
| Cam Alex Bindatessier | 8/10 | 4276 days | 0% |
| Andrea | 10/10 | 4345 days | 0% |
| Andrew Kermode | 10/10 | 4438 days | 1% |
| Penny Lee | 8/10 | 4533 days | 1% |
| Deb Scaff | 10/10 | 4560 days | 1% |
| Rhi | 10/10 | 4711 days | 1% |
| I & K Urquhart | 9/10 | 4772 days | 1% |
| Rebel Warren | 10/10 | 4772 days | 1% |
| Maria Klister | 10/10 | 4909 days | 1% |
| Pete Wilson | 9/10 | 4911 days | 1% |
| Héléna Degres | 9/10 | 4925 days | 1% |
| patrick+ katerina | 9/10 | 4925 days | 1% |
| Kristin Denny | 10/10 | 4935 days | 1% |
| Lucie | 9/10 | 5020 days | 1% |
| Martin Guillaume | 8/10 | 5286 days | 1% |
| Graeme | 8/10 | 5350 days | 1% |
| Andreas | 9/10 | 5641 days | 1% |
| koellner | 8/10 | 6109 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Monkey Island, Orepuki does not meet the criteria for any of these adjustments to apply.
0.68% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.