Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Katiki Point Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Katiki Point Lighthouse Walk
Valid Reviews
54 Valid Reviews
The Katiki Point Lighthouse Walk experience has a total of 56 reviews. There are 54 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 54 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 35 |
|
65% |
| 9/10 | 13 |
|
24% |
| 8/10 | 5 |
|
9% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
94.44% Average
The raw data average (mean) for all the Katiki Point Lighthouse Walk valid reviews is 94.44% and is based on 54 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
38 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 54 valid reviews, the experience has 38 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 38 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
63% |
| 9/10 | 10 |
|
26% |
| 8/10 | 4 |
|
11% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
95.26% Average
The raw data average (mean) for all the Katiki Point Lighthouse Walk face-to-face reviews is 95.26% and is based on 38 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| J King | 10/10 | 1407 days | 100% |
| Katie | 10/10 | 2687 days | 22% |
| Fabian | 10/10 | 2868 days | 20% |
| Teb | 8/10 | 3052 days | 17% |
| Sally Munday | 10/10 | 3143 days | 16% |
| Hannibal Winther | 10/10 | 3299 days | 14% |
| Samantha Brewin | 9/10 | 3305 days | 14% |
| Harold Booy | 10/10 | 3570 days | 10% |
| Ivanova R | 10/10 | 3872 days | 6% |
| Boukje Diijkstra | 10/10 | 3873 days | 6% |
| Georg H. | 3/10 | 3895 days | 3% |
| Lili Souris | 10/10 | 3913 days | 6% |
| Eva | 10/10 | 3933 days | 6% |
| Lisa | 10/10 | 3943 days | 6% |
| Max Brunner | 10/10 | 3987 days | 5% |
| Ludo and Cha | 10/10 | 3989 days | 5% |
| Dianne van der Wal | 9/10 | 4134 days | 3% |
| Danica Vrsaljko | 10/10 | 4256 days | 1% |
| Markus Johannes | 10/10 | 4256 days | 1% |
| Matthias Thorn | 9/10 | 4328 days | 0% |
| Bartlomiej Berger | 10/10 | 4365 days | 0% |
| Reto | 10/10 | 4649 days | 6% |
| Anouck Roudet | 10/10 | 4656 days | 6% |
| Terry Seaman | 10/10 | 4663 days | 6% |
| Thomas Roche | 10/10 | 4696 days | 6% |
| Daniel McAlpine | 10/10 | 4699 days | 6% |
| FlyingKiwiGirl | 10/10 | 4725 days | 6% |
| Tan | 10/10 | 4816 days | 6% |
| Rey Germain | 10/10 | 4976 days | 6% |
| Lea Roser | 10/10 | 4986 days | 6% |
| Matthieu Daveou | 9/10 | 5004 days | 6% |
| Julien Panossian | 10/10 | 5004 days | 6% |
| Christian | 8/10 | 5072 days | 6% |
| Andreas Schacke | 9/10 | 5350 days | 6% |
| Vincent & Lian | 9/10 | 5375 days | 6% |
| Stam | 10/10 | 5376 days | 6% |
| Sylvia & Garrit | 10/10 | 5379 days | 6% |
| Loic | 9/10 | 5388 days | 6% |
| Urban Reifler | 9/10 | 5405 days | 6% |
| Balonno | 10/10 | 5425 days | 6% |
| Michael | 9/10 | 5462 days | 6% |
| Les and Carole Savins | 8/10 | 5462 days | 6% |
| Andrew Newark | 10/10 | 5700 days | 6% |
| Helen | 9/10 | 5721 days | 6% |
| Manu & Gabi | 10/10 | 5736 days | 6% |
| Thomas Reidinger | 8/10 | 5745 days | 6% |
| Judith K. | 10/10 | 5749 days | 6% |
| Philippa Waters | 10/10 | 5749 days | 6% |
| davidm239 | 9/10 | 6035 days | 6% |
| Horst | 10/10 | 6099 days | 6% |
| Richard Pearson | 9/10 | 6134 days | 6% |
| Raewyn | 9/10 | 6427 days | 6% |
| KatrinS | 10/10 | 6442 days | 6% |
| DavidHilton | 8/10 | 6450 days | 6% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Katiki Point Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.34% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
96%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.