Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kuirau Park walkway.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kuirau Park walkway
Valid Reviews
54 Valid Reviews
The Kuirau Park walkway experience has a total of 55 reviews. There are 54 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 54 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
13% |
| 9/10 | 14 |
|
26% |
| 8/10 | 13 |
|
24% |
| 7/10 | 16 |
|
30% |
| 6/10 | 3 |
|
6% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.56% Average
The raw data average (mean) for all the Kuirau Park walkway valid reviews is 80.56% and is based on 54 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
50 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 54 valid reviews, the experience has 50 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 50 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
14% |
| 9/10 | 14 |
|
28% |
| 8/10 | 11 |
|
22% |
| 7/10 | 14 |
|
28% |
| 6/10 | 3 |
|
6% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.00% Average
The raw data average (mean) for all the Kuirau Park walkway face-to-face reviews is 81.00% and is based on 50 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.57%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| C J B | 8/10 | 3063 days | 100% |
| Jeny Smolders | 7/10 | 3282 days | 79% |
| Micha Kuster | 7/10 | 3600 days | 55% |
| Holger Worner | 8/10 | 3605 days | 58% |
| Sebastian | 8/10 | 3616 days | 57% |
| Evelyn Rloeh | 6/10 | 3622 days | 50% |
| Jeanne | 8/10 | 3646 days | 55% |
| Bernd Muller | 7/10 | 3834 days | 38% |
| Camilla Geert | 7/10 | 3865 days | 36% |
| Gerbrand Smidt | 10/10 | 3868 days | 38% |
| Marka Okrutny | 7/10 | 3869 days | 35% |
| Sarah Dorsett | 7/10 | 3876 days | 35% |
| Andre | 10/10 | 3877 days | 38% |
| Selina You | 8/10 | 3972 days | 30% |
| Celia Nowak | 9/10 | 4284 days | 5% |
| Paul de Bruijn | 7/10 | 4351 days | 0% |
| Christina Perez | 6/10 | 4591 days | 33% |
| Konrad Ullmann | 5/10 | 4622 days | 29% |
| Laurene | 9/10 | 4636 days | 38% |
| Claudia | 9/10 | 4653 days | 38% |
| Katharina | 9/10 | 4968 days | 38% |
| Sarah Horn | 10/10 | 4969 days | 38% |
| Steen Rausmussen | 10/10 | 4979 days | 38% |
| Ralph and Leonie | 8/10 | 5063 days | 37% |
| Fam von Hattem | 9/10 | 5083 days | 38% |
| Huw Davies | 6/10 | 5321 days | 33% |
| Florion Scheffel | 9/10 | 5351 days | 38% |
| Danielle | 10/10 | 5358 days | 38% |
| M Neuman | 7/10 | 5367 days | 35% |
| Frank Waskikowski | 10/10 | 5369 days | 38% |
| Anika | 7/10 | 5374 days | 35% |
| Meagan Bradder | 9/10 | 5420 days | 38% |
| Steve Neilson | 9/10 | 5444 days | 38% |
| A Jones | 9/10 | 5684 days | 38% |
| Walker | 7/10 | 5684 days | 35% |
| Knapen | 7/10 | 5692 days | 35% |
| Margaret Lally | 8/10 | 5694 days | 37% |
| Birgette Lindved | 9/10 | 5701 days | 38% |
| Wheeler | 8/10 | 5701 days | 37% |
| Richard Bennink | 9/10 | 5702 days | 38% |
| Mr Stanley and Miss Christy | 9/10 | 5702 days | 38% |
| Marty Fey | 9/10 | 5703 days | 38% |
| Fam de Kruyf | 7/10 | 5709 days | 35% |
| Katharina Dierkes | 8/10 | 5727 days | 37% |
| Seifert | 10/10 | 5732 days | 38% |
| Michelle Booty | 8/10 | 5739 days | 37% |
| Andrew Hammond | 7/10 | 5863 days | 35% |
| Mette | 7/10 | 6072 days | 35% |
| Malcolm Glad | 8/10 | 6090 days | 37% |
| Martÿn Steenvoorden | 8/10 | 6097 days | 37% |
| A Southwood | 9/10 | 6099 days | 38% |
| Thomas | 7/10 | 6174 days | 35% |
| Ann Riley | 8/10 | 6179 days | 37% |
| Tracy & Peter Cassidy | 7/10 | 6206 days | 35% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kuirau Park walkway does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.85% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.