Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Christchurch Botanic Gardens.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Christchurch Botanic Gardens
Valid Reviews
73 Valid Reviews
The Christchurch Botanic Gardens experience has a total of 73 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 73 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
30% |
| 9/10 | 21 |
|
29% |
| 8/10 | 25 |
|
34% |
| 7/10 | 4 |
|
5% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.81% Average
The raw data average (mean) for all the Christchurch Botanic Gardens valid reviews is 87.81% and is based on 73 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
66 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 73 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 66 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
29% |
| 9/10 | 18 |
|
27% |
| 8/10 | 25 |
|
38% |
| 7/10 | 3 |
|
5% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.42% Average
The raw data average (mean) for all the Christchurch Botanic Gardens face-to-face reviews is 87.42% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.39%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sophie R | 10/10 | 2866 days | 100% |
| Wilhelm Wiechel | 10/10 | 2950 days | 94% |
| Nienke Best | 9/10 | 3160 days | 79% |
| Bernd Giermann | 8/10 | 3261 days | 72% |
| Zak Jan | 9/10 | 3300 days | 70% |
| Romana Novotna | 8/10 | 3300 days | 69% |
| Tereza Nemeckova | 10/10 | 3309 days | 70% |
| Petr Sykora | 8/10 | 3309 days | 69% |
| Anna | 8/10 | 3313 days | 69% |
| Sherrie Fox | 9/10 | 3315 days | 69% |
| Felix | 9/10 | 3315 days | 69% |
| Lina Kiellamn | 8/10 | 3316 days | 68% |
| Marek | 9/10 | 3347 days | 67% |
| Kristin Pogue | 8/10 | 3548 days | 53% |
| Madelaine Sirch | 9/10 | 3557 days | 53% |
| Jonathan Maus | 8/10 | 3561 days | 52% |
| Lærke Hagelskjær | 8/10 | 3568 days | 52% |
| Alexandra Zwiers | 8/10 | 3572 days | 51% |
| Greta | 8/10 | 3604 days | 49% |
| Anna Guttle | 8/10 | 3618 days | 48% |
| Anais Touri | 8/10 | 3624 days | 48% |
| Kathanina Jasik | 7/10 | 3630 days | 45% |
| Ahmed Mohsen Aly | 7/10 | 3696 days | 41% |
| Caro G | 9/10 | 3702 days | 43% |
| Shona MacDonald | 8/10 | 4273 days | 5% |
| Sandra Frischmann | 9/10 | 4304 days | 3% |
| Carolin Kettler | 9/10 | 4321 days | 2% |
| Mirjam Betschart | 4/10 | 4321 days | 1% |
| Manuela Michelbach | 8/10 | 4324 days | 2% |
| Colin Evins | 8/10 | 4325 days | 2% |
| Janet Evins | 8/10 | 4325 days | 2% |
| F Ballard | 10/10 | 4333 days | 1% |
| Claire Lieval | 9/10 | 4354 days | 0% |
| Alan Blackburn | 10/10 | 4397 days | 33% |
| Christin Woelk | 9/10 | 4636 days | 32% |
| Dupont | 7/10 | 4678 days | 30% |
| Mathieu Brias | 9/10 | 4718 days | 32% |
| Ingrid | 9/10 | 4744 days | 32% |
| Sue Kieseker | 9/10 | 4747 days | 32% |
| Mark and Eefie | 8/10 | 4747 days | 32% |
| M Booty | 8/10 | 4749 days | 32% |
| Anne and John | 9/10 | 4761 days | 32% |
| Jill Boruff | 10/10 | 5031 days | 33% |
| Ron White | 10/10 | 5043 days | 33% |
| Jaap & Susanne | 9/10 | 5046 days | 32% |
| Lyn Deavin | 7/10 | 5049 days | 30% |
| Erik Poirer | 10/10 | 5051 days | 33% |
| Jon Winter | 10/10 | 5052 days | 33% |
| David & Sue Lokkerbol | 10/10 | 5052 days | 33% |
| Des & Ann Bidwell | 10/10 | 5061 days | 33% |
| Sally Rawson | 8/10 | 5077 days | 32% |
| David & Audrey | 10/10 | 5143 days | 33% |
| Steve Pearce | 8/10 | 5407 days | 32% |
| Derek Puplett | 10/10 | 5407 days | 33% |
| Belony | 10/10 | 5418 days | 33% |
| Andy | 8/10 | 5418 days | 32% |
| Forestal Youri | 10/10 | 5423 days | 33% |
| Gerry Nichols | 10/10 | 5426 days | 33% |
| Mary Van | 10/10 | 5584 days | 33% |
| Conny | 9/10 | 5702 days | 32% |
| Jesper Sch | 10/10 | 5750 days | 33% |
| OMPA | 10/10 | 5756 days | 33% |
| Janny en Bert | 8/10 | 5758 days | 32% |
| Peter Brown | 10/10 | 5764 days | 33% |
| Bob Kusesia | 9/10 | 5769 days | 32% |
| Johan | 8/10 | 5770 days | 32% |
| Jeanne Singuefreld | 8/10 | 5778 days | 32% |
| John Borneman | 9/10 | 5813 days | 32% |
| Dermot Bryne | 9/10 | 5881 days | 32% |
| andyge | 9/10 | 5888 days | 32% |
| AndyEngland | 8/10 | 6090 days | 32% |
| PamB | 10/10 | 6090 days | 33% |
| Andy Baker | 10/10 | 6122 days | 33% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Christchurch Botanic Gardens does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.23% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.