G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Murchison Motorhome Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Murchison Motorhome Park
Valid Reviews
129 Valid Reviews
The Murchison Motorhome Park experience has a total of 132 reviews. There are 129 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 129 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 84 |
|
65% |
| 9/10 | 24 |
|
19% |
| 8/10 | 11 |
|
9% |
| 7/10 | 5 |
|
4% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.33% Average
The raw data average (mean) for all the Murchison Motorhome Park valid reviews is 93.33% and is based on 129 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
12 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 129 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 12 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
17% |
| 9/10 | 4 |
|
33% |
| 8/10 | 4 |
|
33% |
| 7/10 | 1 |
|
8% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
8% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.33% Average
The raw data average (mean) for all the Murchison Motorhome Park face-to-face reviews is 83.33% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
97.56%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Wes | 10/10 | 315 days | 100% |
| Anne | 10/10 | 343 days | 99% |
| Cecile | 10/10 | 343 days | 99% |
| VamperCan | 10/10 | 343 days | 99% |
| TikitouringNZ | 10/10 | 374 days | 98% |
| Derek Gillard | 10/10 | 374 days | 98% |
| Quentin Vanantino | 10/10 | 405 days | 96% |
| Anaïs | 10/10 | 466 days | 93% |
| Monika | 10/10 | 680 days | 78% |
| Joanna | 10/10 | 740 days | 73% |
| Sue | 10/10 | 740 days | 73% |
| Jana | 10/10 | 740 days | 73% |
| Celeste | 10/10 | 771 days | 70% |
| Jimothyhike | 10/10 | 862 days | 61% |
| Dee Sage | 10/10 | 862 days | 61% |
| Daniel | 10/10 | 1046 days | 42% |
| Sue and Scott Collington | 10/10 | 1046 days | 42% |
| simon | 10/10 | 1074 days | 39% |
| Juju | 6/10 | 1105 days | 32% |
| Jo Hopkinson | 10/10 | 1105 days | 37% |
| PAULA WALLACE | 9/10 | 1105 days | 36% |
| Florian S. | 4/10 | 1136 days | 22% |
| Sophie | 10/10 | 1136 days | 34% |
| Deb | 9/10 | 1136 days | 34% |
| Daniel | 10/10 | 1166 days | 32% |
| Alec | 10/10 | 1470 days | 13% |
| Mike Whalen | 10/10 | 1470 days | 13% |
| Melissa | 10/10 | 1501 days | 12% |
| Catherine | 10/10 | 1745 days | 6% |
| Helen | 6/10 | 1745 days | 5% |
| Jane | 10/10 | 1804 days | 5% |
| Sass and Pete | 10/10 | 1835 days | 5% |
| Mitch | 10/10 | 1835 days | 5% |
| ZMad | 10/10 | 1896 days | 5% |
| Abi | 8/10 | 1927 days | 5% |
| Aaron | 10/10 | 2049 days | 5% |
| Marika Naylor | 10/10 | 2049 days | 5% |
| Lisa | 10/10 | 2141 days | 5% |
| Paul & Alison Saunders | 10/10 | 2141 days | 5% |
| Neil | 10/10 | 2170 days | 5% |
| Hatessandflys | 10/10 | 2170 days | 5% |
| Sue | 10/10 | 2170 days | 5% |
| Sue Hempstead | 10/10 | 2170 days | 5% |
| Niko Schachner | 4/10 | 2201 days | 3% |
| Mark | 10/10 | 2201 days | 4% |
| Achim | 10/10 | 2201 days | 4% |
| Faircloughs, Auckland, NZ | 10/10 | 2201 days | 4% |
| Lukas | 10/10 | 2232 days | 4% |
| Tom McKernan | 10/10 | 2262 days | 4% |
| Gil | 10/10 | 2262 days | 4% |
| Katherine Ong | 10/10 | 2293 days | 4% |
| Pedro | 9/10 | 2535 days | 4% |
| Brian Palmer | 10/10 | 2566 days | 4% |
| Barry | 10/10 | 2566 days | 4% |
| Jill Grimwood | 10/10 | 2566 days | 4% |
| Macker | 8/10 | 2627 days | 4% |
| Guillaume | 10/10 | 2688 days | 3% |
| Karli18 | 9/10 | 2811 days | 3% |
| Stephen Lindsay | 10/10 | 2811 days | 3% |
| Jenny | 10/10 | 2811 days | 3% |
| Johannes Kempf | 9/10 | 2872 days | 3% |
| Nat | 10/10 | 2872 days | 3% |
| The Weathersons | 8/10 | 2885 days | 2% |
| Malindi Esterhuizen | 8/10 | 2913 days | 3% |
| Emma Guthrie | 8/10 | 2929 days | 3% |
| Henry Hunter | 10/10 | 2930 days | 3% |
| Joanna du Toit | 9/10 | 2962 days | 3% |
| Edwin Bos | 10/10 | 2972 days | 3% |
| Nadene Chessells | 10/10 | 2997 days | 3% |
| Prudence Jane | 10/10 | 3006 days | 3% |
| Owen Dilling | 10/10 | 3023 days | 3% |
| Katherine Ong | 10/10 | 3023 days | 3% |
| Sue Armstrong | 10/10 | 3142 days | 3% |
| Anja Röhrich | 9/10 | 3197 days | 2% |
| Ann Teeters | 10/10 | 3237 days | 2% |
| Peter Armstrong | 9/10 | 3265 days | 2% |
| Alan Brown | 9/10 | 3265 days | 2% |
| Matthias Wohlgemuth | 7/10 | 3279 days | 2% |
| Amy Smith | 9/10 | 3285 days | 2% |
| Katie Ball | 10/10 | 3298 days | 2% |
| Richard and Anne Amphlett | 10/10 | 3541 days | 2% |
| Roland Syha | 10/10 | 3566 days | 2% |
| Michal Tomer | 10/10 | 3577 days | 2% |
| Max | 7/10 | 3584 days | 2% |
| Werner Langer | 10/10 | 3602 days | 2% |
| Barbara Dantas | 10/10 | 3614 days | 2% |
| Ines de la Griesbrei | 9/10 | 3615 days | 2% |
| Katy Knapp | 10/10 | 3616 days | 2% |
| Jane Louise Stokes | 7/10 | 3616 days | 1% |
| Steve Newton | 10/10 | 3637 days | 2% |
| Vibeke Pedersen | 10/10 | 3645 days | 1% |
| R Werder | 10/10 | 3646 days | 1% |
| Matthew Hallowell | 10/10 | 3659 days | 1% |
| Scott and Angela | 10/10 | 3662 days | 1% |
| David From Switzerland | 10/10 | 3685 days | 1% |
| Richard Kirby | 9/10 | 3693 days | 1% |
| Fiona Edwards | 8/10 | 3693 days | 1% |
| Alan White | 10/10 | 3735 days | 1% |
| Yann Le Gac | 9/10 | 3892 days | 1% |
| ct2034 | 10/10 | 3937 days | 1% |
| Alistair Millward | 9/10 | 3964 days | 1% |
| Marten Nommensen | 10/10 | 3996 days | 1% |
| Christian Oihenart | 10/10 | 4031 days | 1% |
| Dieter & Lydia Schmees | 10/10 | 4058 days | 1% |
| Annie Butler | 10/10 | 4119 days | 1% |
| Tracy Armstrong | 10/10 | 4119 days | 1% |
| Tina Johnson | 10/10 | 4211 days | 0% |
| Sunny Sailing | 8/10 | 4241 days | 0% |
| Bob Morrison | 9/10 | 4272 days | 0% |
| Miro Amsalem | 9/10 | 4333 days | 0% |
| Monique Monique | 9/10 | 4361 days | 0% |
| Paul W | 9/10 | 4361 days | 0% |
| Michael Uebe | 10/10 | 4364 days | 0% |
| Helen King | 9/10 | 4514 days | 1% |
| Paul Taylor | 9/10 | 4691 days | 1% |
| Julian Roots | 8/10 | 4698 days | 1% |
| Tom and Jemima Rawlings | 8/10 | 4779 days | 1% |
| Anja and Katharina | 10/10 | 4797 days | 1% |
| Josef | 9/10 | 5073 days | 1% |
| Richard Spandonk | 5/10 | 5080 days | 0% |
| Arron | 10/10 | 5092 days | 1% |
| polzeath | 7/10 | 5092 days | 1% |
| richdrkt | 9/10 | 5368 days | 1% |
| Weez18 | 10/10 | 5398 days | 1% |
| Helen and Graham | 8/10 | 5413 days | 1% |
| Mark | 8/10 | 5436 days | 1% |
| John | 9/10 | 5441 days | 1% |
| Family van Hessem | 7/10 | 5842 days | 1% |
| Alexis De Wilde | 9/10 | 5894 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Murchison Motorhome Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Murchison Motorhome Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Murchison Motorhome Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
0.58% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.