Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Murchison Motorhome Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
132 Valid Reviews
The Murchison Motorhome Park experience has a total of 137 reviews. There are 132 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 86 |
|
65% |
| 9/10 | 25 |
|
19% |
| 8/10 | 11 |
|
8% |
| 7/10 | 5 |
|
4% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.41% Average
The raw data average (mean) for all the Murchison Motorhome Park valid reviews is 93.41% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
12 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 12 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
17% |
| 9/10 | 4 |
|
33% |
| 8/10 | 4 |
|
33% |
| 7/10 | 1 |
|
8% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
8% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.33% Average
The raw data average (mean) for all the Murchison Motorhome Park face-to-face reviews is 83.33% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
97.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Matteo Francesco Balloni | 10/10 | 38 days | 100% |
| Pawel | 9/10 | 38 days | 99% |
| Martin | 10/10 | 280 days | 96% |
| Wes | 10/10 | 617 days | 78% |
| Anne | 10/10 | 645 days | 76% |
| Cecile | 10/10 | 645 days | 76% |
| VamperCan | 10/10 | 645 days | 76% |
| TikitouringNZ | 10/10 | 676 days | 74% |
| Derek Gillard | 10/10 | 676 days | 74% |
| Quentin Vanantino | 10/10 | 707 days | 72% |
| Anaïs | 10/10 | 768 days | 66% |
| Monika | 10/10 | 982 days | 46% |
| Joanna | 10/10 | 1042 days | 40% |
| Sue | 10/10 | 1042 days | 40% |
| Jana | 10/10 | 1042 days | 40% |
| Celeste | 10/10 | 1073 days | 37% |
| Jimothyhike | 10/10 | 1164 days | 30% |
| Dee Sage | 10/10 | 1164 days | 30% |
| Daniel | 10/10 | 1348 days | 18% |
| Sue and Scott Collington | 10/10 | 1348 days | 18% |
| simon | 10/10 | 1376 days | 16% |
| Juju | 6/10 | 1407 days | 13% |
| Jo Hopkinson | 10/10 | 1407 days | 15% |
| PAULA WALLACE | 9/10 | 1407 days | 15% |
| Florian S. | 4/10 | 1438 days | 9% |
| Sophie | 10/10 | 1438 days | 14% |
| Deb | 9/10 | 1438 days | 13% |
| Daniel | 10/10 | 1468 days | 12% |
| Alec | 10/10 | 1772 days | 5% |
| Mike Whalen | 10/10 | 1772 days | 5% |
| Melissa | 10/10 | 1803 days | 5% |
| Catherine | 10/10 | 2047 days | 5% |
| Helen | 6/10 | 2047 days | 4% |
| Jane | 10/10 | 2106 days | 4% |
| Sass and Pete | 10/10 | 2137 days | 4% |
| Mitch | 10/10 | 2137 days | 4% |
| ZMad | 10/10 | 2198 days | 4% |
| Abi | 8/10 | 2229 days | 4% |
| Aaron | 10/10 | 2351 days | 4% |
| Marika Naylor | 10/10 | 2351 days | 4% |
| Lisa | 10/10 | 2443 days | 4% |
| Paul & Alison Saunders | 10/10 | 2443 days | 4% |
| Neil | 10/10 | 2472 days | 4% |
| Hatessandflys | 10/10 | 2472 days | 4% |
| Sue | 10/10 | 2472 days | 4% |
| Sue Hempstead | 10/10 | 2472 days | 4% |
| Niko Schachner | 4/10 | 2503 days | 2% |
| Mark | 10/10 | 2503 days | 4% |
| Achim | 10/10 | 2503 days | 4% |
| Faircloughs, Auckland, NZ | 10/10 | 2503 days | 4% |
| Lukas | 10/10 | 2534 days | 4% |
| Tom McKernan | 10/10 | 2564 days | 4% |
| Gil | 10/10 | 2564 days | 4% |
| Katherine Ong | 10/10 | 2595 days | 3% |
| Pedro | 9/10 | 2837 days | 3% |
| Brian Palmer | 10/10 | 2868 days | 3% |
| Barry | 10/10 | 2868 days | 3% |
| Jill Grimwood | 10/10 | 2868 days | 3% |
| Macker | 8/10 | 2929 days | 3% |
| Guillaume | 10/10 | 2990 days | 3% |
| Karli18 | 9/10 | 3113 days | 2% |
| Stephen Lindsay | 10/10 | 3113 days | 2% |
| Jenny | 10/10 | 3113 days | 2% |
| Johannes Kempf | 9/10 | 3174 days | 2% |
| Nat | 10/10 | 3174 days | 2% |
| The Weathersons | 8/10 | 3187 days | 1% |
| Malindi Esterhuizen | 8/10 | 3215 days | 2% |
| Emma Guthrie | 8/10 | 3231 days | 2% |
| Henry Hunter | 10/10 | 3232 days | 2% |
| Joanna du Toit | 9/10 | 3264 days | 2% |
| Edwin Bos | 10/10 | 3274 days | 2% |
| Nadene Chessells | 10/10 | 3299 days | 2% |
| Prudence Jane | 10/10 | 3308 days | 2% |
| Owen Dilling | 10/10 | 3325 days | 2% |
| Katherine Ong | 10/10 | 3325 days | 2% |
| Sue Armstrong | 10/10 | 3444 days | 2% |
| Anja Röhrich | 9/10 | 3499 days | 2% |
| Ann Teeters | 10/10 | 3539 days | 2% |
| Peter Armstrong | 9/10 | 3567 days | 2% |
| Alan Brown | 9/10 | 3567 days | 2% |
| Matthias Wohlgemuth | 7/10 | 3581 days | 1% |
| Amy Smith | 9/10 | 3587 days | 1% |
| Katie Ball | 10/10 | 3600 days | 1% |
| Richard and Anne Amphlett | 10/10 | 3843 days | 1% |
| Roland Syha | 10/10 | 3868 days | 1% |
| Michal Tomer | 10/10 | 3879 days | 1% |
| Max | 7/10 | 3886 days | 1% |
| Werner Langer | 10/10 | 3904 days | 1% |
| Barbara Dantas | 10/10 | 3916 days | 1% |
| Ines de la Griesbrei | 9/10 | 3917 days | 1% |
| Katy Knapp | 10/10 | 3918 days | 1% |
| Jane Louise Stokes | 7/10 | 3918 days | 1% |
| Steve Newton | 10/10 | 3939 days | 1% |
| Vibeke Pedersen | 10/10 | 3947 days | 1% |
| R Werder | 10/10 | 3948 days | 1% |
| Matthew Hallowell | 10/10 | 3961 days | 1% |
| Scott and Angela | 10/10 | 3964 days | 1% |
| David From Switzerland | 10/10 | 3987 days | 1% |
| Richard Kirby | 9/10 | 3995 days | 1% |
| Fiona Edwards | 8/10 | 3995 days | 1% |
| Alan White | 10/10 | 4037 days | 1% |
| Yann Le Gac | 9/10 | 4194 days | 0% |
| ct2034 | 10/10 | 4239 days | 0% |
| Alistair Millward | 9/10 | 4266 days | 0% |
| Marten Nommensen | 10/10 | 4298 days | 0% |
| Christian Oihenart | 10/10 | 4333 days | 0% |
| Dieter & Lydia Schmees | 10/10 | 4360 days | 0% |
| Annie Butler | 10/10 | 4421 days | 1% |
| Tracy Armstrong | 10/10 | 4421 days | 1% |
| Tina Johnson | 10/10 | 4513 days | 1% |
| Sunny Sailing | 8/10 | 4543 days | 1% |
| Bob Morrison | 9/10 | 4574 days | 1% |
| Miro Amsalem | 9/10 | 4635 days | 1% |
| Monique Monique | 9/10 | 4663 days | 1% |
| Paul W | 9/10 | 4663 days | 1% |
| Michael Uebe | 10/10 | 4666 days | 1% |
| Helen King | 9/10 | 4816 days | 1% |
| Paul Taylor | 9/10 | 4993 days | 1% |
| Julian Roots | 8/10 | 5000 days | 1% |
| Tom and Jemima Rawlings | 8/10 | 5081 days | 1% |
| Anja and Katharina | 10/10 | 5099 days | 1% |
| Josef | 9/10 | 5375 days | 1% |
| Richard Spandonk | 5/10 | 5382 days | 0% |
| Arron | 10/10 | 5394 days | 1% |
| polzeath | 7/10 | 5394 days | 1% |
| richdrkt | 9/10 | 5670 days | 1% |
| Weez18 | 10/10 | 5700 days | 1% |
| Helen and Graham | 8/10 | 5715 days | 1% |
| Mark | 8/10 | 5738 days | 1% |
| John | 9/10 | 5743 days | 1% |
| Family van Hessem | 7/10 | 6144 days | 0% |
| Alexis De Wilde | 9/10 | 6196 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Murchison Motorhome Park experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.41% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Murchison Motorhome Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Murchison Motorhome Park experience has been adjusted for 21 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 18 | -0.35% |
| 19 | -0.37% |
| 20 | -0.39% |
| 21 | -0.41% |
| 22 | -0.43% |
| 23 | -0.45% |
| 24 | -0.47% |
| … | … |
0.22% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
98%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.