Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Murchison Motorhome Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Murchison Motorhome Park

Valid Reviews

130 Valid Reviews

The Murchison Motorhome Park experience has a total of 134 reviews. There are 130 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 130 valid reviews:

Rating Count Percentage
10/10 85
65%
9/10 24
18%
8/10 11
8%
7/10 5
4%
6/10 2
2%
5/10 1
1%
4/10 2
2%
3/10 0
0%
2/10 0
0%
1/10 0
0%

93.38% Average

The raw data average (mean) for all the Murchison Motorhome Park valid reviews is 93.38% and is based on 130 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

12 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 130 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 12 face-to-face reviews:

Rating Count Percentage
10/10 2
17%
9/10 4
33%
8/10 4
33%
7/10 1
8%
6/10 0
0%
5/10 1
8%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Murchison Motorhome Park face-to-face reviews is 83.33% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

97.89%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Martin 10/10 98 days 100%
Wes 10/10 435 days 90%
Anne 10/10 463 days 88%
Cecile 10/10 463 days 88%
VamperCan 10/10 463 days 88%
TikitouringNZ 10/10 494 days 87%
Derek Gillard 10/10 494 days 87%
Quentin Vanantino 10/10 525 days 85%
Anaïs 10/10 586 days 81%
Monika 10/10 800 days 64%
Joanna 10/10 860 days 58%
Sue 10/10 860 days 58%
Jana 10/10 860 days 58%
Celeste 10/10 891 days 55%
Jimothyhike 10/10 982 days 46%
Dee Sage 10/10 982 days 46%
Daniel 10/10 1166 days 30%
Sue and Scott Collington 10/10 1166 days 30%
simon 10/10 1194 days 28%
Juju 6/10 1225 days 22%
Jo Hopkinson 10/10 1225 days 26%
PAULA WALLACE 9/10 1225 days 25%
Florian S. 4/10 1256 days 15%
Sophie 10/10 1256 days 24%
Deb 9/10 1256 days 23%
Daniel 10/10 1286 days 22%
Alec 10/10 1590 days 8%
Mike Whalen 10/10 1590 days 8%
Melissa 10/10 1621 days 7%
Catherine 10/10 1865 days 5%
Helen 6/10 1865 days 4%
Jane 10/10 1924 days 5%
Sass and Pete 10/10 1955 days 5%
Mitch 10/10 1955 days 5%
ZMad 10/10 2016 days 5%
Abi 8/10 2047 days 4%
Aaron 10/10 2169 days 4%
Marika Naylor 10/10 2169 days 4%
Lisa 10/10 2261 days 4%
Paul & Alison Saunders 10/10 2261 days 4%
Neil 10/10 2290 days 4%
Hatessandflys 10/10 2290 days 4%
Sue 10/10 2290 days 4%
Sue Hempstead 10/10 2290 days 4%
Niko Schachner 4/10 2321 days 3%
Mark 10/10 2321 days 4%
Achim 10/10 2321 days 4%
Faircloughs, Auckland, NZ 10/10 2321 days 4%
Lukas 10/10 2352 days 4%
Tom McKernan 10/10 2382 days 4%
Gil 10/10 2382 days 4%
Katherine Ong 10/10 2413 days 4%
Pedro 9/10 2655 days 3%
Brian Palmer 10/10 2686 days 3%
Barry 10/10 2686 days 3%
Jill Grimwood 10/10 2686 days 3%
Macker 8/10 2747 days 3%
Guillaume 10/10 2808 days 3%
Karli18 9/10 2931 days 3%
Stephen Lindsay 10/10 2931 days 3%
Jenny 10/10 2931 days 3%
Johannes Kempf 9/10 2992 days 3%
Nat 10/10 2992 days 3%
The Weathersons 8/10 3005 days 2%
Malindi Esterhuizen 8/10 3033 days 3%
Emma Guthrie 8/10 3049 days 3%
Henry Hunter 10/10 3050 days 3%
Joanna du Toit 9/10 3082 days 2%
Edwin Bos 10/10 3092 days 2%
Nadene Chessells 10/10 3117 days 2%
Prudence Jane 10/10 3126 days 2%
Owen Dilling 10/10 3143 days 2%
Katherine Ong 10/10 3143 days 2%
Sue Armstrong 10/10 3262 days 2%
Anja Röhrich 9/10 3317 days 2%
Ann Teeters 10/10 3357 days 2%
Peter Armstrong 9/10 3385 days 2%
Alan Brown 9/10 3385 days 2%
Matthias Wohlgemuth 7/10 3399 days 2%
Amy Smith 9/10 3405 days 2%
Katie Ball 10/10 3418 days 2%
Richard and Anne Amphlett 10/10 3661 days 1%
Roland Syha 10/10 3686 days 1%
Michal Tomer 10/10 3697 days 1%
Max 7/10 3704 days 1%
Werner Langer 10/10 3722 days 1%
Barbara Dantas 10/10 3734 days 1%
Ines de la Griesbrei 9/10 3735 days 1%
Katy Knapp 10/10 3736 days 1%
Jane Louise Stokes 7/10 3736 days 1%
Steve Newton 10/10 3757 days 1%
Vibeke Pedersen 10/10 3765 days 1%
R Werder 10/10 3766 days 1%
Matthew Hallowell 10/10 3779 days 1%
Scott and Angela 10/10 3782 days 1%
David From Switzerland 10/10 3805 days 1%
Richard Kirby 9/10 3813 days 1%
Fiona Edwards 8/10 3813 days 1%
Alan White 10/10 3855 days 1%
Yann Le Gac 9/10 4012 days 1%
ct2034 10/10 4057 days 1%
Alistair Millward 9/10 4084 days 1%
Marten Nommensen 10/10 4116 days 0%
Christian Oihenart 10/10 4151 days 0%
Dieter & Lydia Schmees 10/10 4178 days 0%
Annie Butler 10/10 4239 days 0%
Tracy Armstrong 10/10 4239 days 0%
Tina Johnson 10/10 4331 days 0%
Sunny Sailing 8/10 4361 days 0%
Bob Morrison 9/10 4392 days 1%
Miro Amsalem 9/10 4453 days 1%
Monique Monique 9/10 4481 days 1%
Paul W 9/10 4481 days 1%
Michael Uebe 10/10 4484 days 1%
Helen King 9/10 4634 days 1%
Paul Taylor 9/10 4811 days 1%
Julian Roots 8/10 4818 days 1%
Tom and Jemima Rawlings 8/10 4899 days 1%
Anja and Katharina 10/10 4917 days 1%
Josef 9/10 5193 days 1%
Richard Spandonk 5/10 5200 days 0%
Arron 10/10 5212 days 1%
polzeath 7/10 5212 days 1%
richdrkt 9/10 5488 days 1%
Weez18 10/10 5518 days 1%
Helen and Graham 8/10 5533 days 1%
Mark 8/10 5556 days 1%
John 9/10 5561 days 1%
Family van Hessem 7/10 5962 days 1%
Alexis De Wilde 9/10 6014 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Murchison Motorhome Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.28% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 86 days. However the Murchison Motorhome Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Murchison Motorhome Park experience has been adjusted for 88 days. Adjustments are according to the following table.

Days Adjustment
85 -1.24%
86 -1.25%
87 -1.27%
88 -1.28%
89 -1.30%
90 -1.31%
91 -1.32%

Balancing Adjustment

0.28% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

97%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.