Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Murchison Motorhome Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Murchison Motorhome Park
Valid Reviews
129 Valid Reviews
The Murchison Motorhome Park experience has a total of 132 reviews. There are 129 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 129 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 84 |
|
65% |
| 9/10 | 24 |
|
19% |
| 8/10 | 11 |
|
9% |
| 7/10 | 5 |
|
4% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.33% Average
The raw data average (mean) for all the Murchison Motorhome Park valid reviews is 93.33% and is based on 129 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
12 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 129 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 12 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
17% |
| 9/10 | 4 |
|
33% |
| 8/10 | 4 |
|
33% |
| 7/10 | 1 |
|
8% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
8% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.33% Average
The raw data average (mean) for all the Murchison Motorhome Park face-to-face reviews is 83.33% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
97.51%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Wes | 10/10 | 290 days | 100% |
| Anne | 10/10 | 318 days | 99% |
| Cecile | 10/10 | 318 days | 99% |
| VamperCan | 10/10 | 318 days | 99% |
| TikitouringNZ | 10/10 | 349 days | 98% |
| Derek Gillard | 10/10 | 349 days | 98% |
| Quentin Vanantino | 10/10 | 380 days | 96% |
| Anaïs | 10/10 | 441 days | 93% |
| Monika | 10/10 | 655 days | 79% |
| Joanna | 10/10 | 715 days | 74% |
| Sue | 10/10 | 715 days | 74% |
| Jana | 10/10 | 715 days | 74% |
| Celeste | 10/10 | 746 days | 72% |
| Jimothyhike | 10/10 | 837 days | 63% |
| Dee Sage | 10/10 | 837 days | 63% |
| Daniel | 10/10 | 1021 days | 44% |
| Sue and Scott Collington | 10/10 | 1021 days | 44% |
| simon | 10/10 | 1049 days | 41% |
| Juju | 6/10 | 1080 days | 33% |
| Jo Hopkinson | 10/10 | 1080 days | 38% |
| PAULA WALLACE | 9/10 | 1080 days | 38% |
| Florian S. | 4/10 | 1111 days | 23% |
| Sophie | 10/10 | 1111 days | 36% |
| Deb | 9/10 | 1111 days | 35% |
| Daniel | 10/10 | 1141 days | 33% |
| Alec | 10/10 | 1445 days | 14% |
| Mike Whalen | 10/10 | 1445 days | 14% |
| Melissa | 10/10 | 1476 days | 12% |
| Catherine | 10/10 | 1720 days | 6% |
| Helen | 6/10 | 1720 days | 5% |
| Jane | 10/10 | 1779 days | 5% |
| Sass and Pete | 10/10 | 1810 days | 5% |
| Mitch | 10/10 | 1810 days | 5% |
| ZMad | 10/10 | 1871 days | 5% |
| Abi | 8/10 | 1902 days | 5% |
| Aaron | 10/10 | 2024 days | 5% |
| Marika Naylor | 10/10 | 2024 days | 5% |
| Lisa | 10/10 | 2116 days | 5% |
| Paul & Alison Saunders | 10/10 | 2116 days | 5% |
| Neil | 10/10 | 2145 days | 5% |
| Hatessandflys | 10/10 | 2145 days | 5% |
| Sue | 10/10 | 2145 days | 5% |
| Sue Hempstead | 10/10 | 2145 days | 5% |
| Niko Schachner | 4/10 | 2175 days | 3% |
| Mark | 10/10 | 2176 days | 4% |
| Achim | 10/10 | 2176 days | 4% |
| Faircloughs, Auckland, NZ | 10/10 | 2176 days | 4% |
| Lukas | 10/10 | 2207 days | 4% |
| Tom McKernan | 10/10 | 2236 days | 4% |
| Gil | 10/10 | 2237 days | 4% |
| Katherine Ong | 10/10 | 2268 days | 4% |
| Pedro | 9/10 | 2510 days | 4% |
| Brian Palmer | 10/10 | 2541 days | 4% |
| Barry | 10/10 | 2541 days | 4% |
| Jill Grimwood | 10/10 | 2541 days | 4% |
| Macker | 8/10 | 2602 days | 4% |
| Guillaume | 10/10 | 2663 days | 3% |
| Karli18 | 9/10 | 2786 days | 3% |
| Stephen Lindsay | 10/10 | 2786 days | 3% |
| Jenny | 10/10 | 2786 days | 3% |
| Johannes Kempf | 9/10 | 2847 days | 3% |
| Nat | 10/10 | 2847 days | 3% |
| The Weathersons | 8/10 | 2860 days | 2% |
| Malindi Esterhuizen | 8/10 | 2888 days | 3% |
| Emma Guthrie | 8/10 | 2904 days | 3% |
| Henry Hunter | 10/10 | 2905 days | 3% |
| Joanna du Toit | 9/10 | 2936 days | 3% |
| Edwin Bos | 10/10 | 2947 days | 3% |
| Nadene Chessells | 10/10 | 2972 days | 3% |
| Prudence Jane | 10/10 | 2981 days | 3% |
| Owen Dilling | 10/10 | 2997 days | 3% |
| Katherine Ong | 10/10 | 2997 days | 3% |
| Sue Armstrong | 10/10 | 3117 days | 3% |
| Anja Röhrich | 9/10 | 3172 days | 2% |
| Ann Teeters | 10/10 | 3211 days | 2% |
| Peter Armstrong | 9/10 | 3239 days | 2% |
| Alan Brown | 9/10 | 3239 days | 2% |
| Matthias Wohlgemuth | 7/10 | 3254 days | 2% |
| Amy Smith | 9/10 | 3260 days | 2% |
| Katie Ball | 10/10 | 3273 days | 2% |
| Richard and Anne Amphlett | 10/10 | 3515 days | 2% |
| Roland Syha | 10/10 | 3541 days | 2% |
| Michal Tomer | 10/10 | 3552 days | 2% |
| Max | 7/10 | 3559 days | 1% |
| Werner Langer | 10/10 | 3576 days | 2% |
| Barbara Dantas | 10/10 | 3589 days | 2% |
| Ines de la Griesbrei | 9/10 | 3590 days | 2% |
| Katy Knapp | 10/10 | 3591 days | 2% |
| Jane Louise Stokes | 7/10 | 3591 days | 1% |
| Steve Newton | 10/10 | 3612 days | 1% |
| Vibeke Pedersen | 10/10 | 3620 days | 1% |
| R Werder | 10/10 | 3621 days | 1% |
| Matthew Hallowell | 10/10 | 3634 days | 1% |
| Scott and Angela | 10/10 | 3637 days | 1% |
| David From Switzerland | 10/10 | 3660 days | 1% |
| Richard Kirby | 9/10 | 3667 days | 1% |
| Fiona Edwards | 8/10 | 3667 days | 1% |
| Alan White | 10/10 | 3710 days | 1% |
| Yann Le Gac | 9/10 | 3867 days | 1% |
| ct2034 | 10/10 | 3911 days | 1% |
| Alistair Millward | 9/10 | 3939 days | 1% |
| Marten Nommensen | 10/10 | 3970 days | 1% |
| Christian Oihenart | 10/10 | 4006 days | 1% |
| Dieter & Lydia Schmees | 10/10 | 4032 days | 1% |
| Annie Butler | 10/10 | 4093 days | 1% |
| Tracy Armstrong | 10/10 | 4093 days | 1% |
| Tina Johnson | 10/10 | 4186 days | 0% |
| Sunny Sailing | 8/10 | 4216 days | 0% |
| Bob Morrison | 9/10 | 4247 days | 0% |
| Miro Amsalem | 9/10 | 4308 days | 0% |
| Monique Monique | 9/10 | 4336 days | 0% |
| Paul W | 9/10 | 4336 days | 0% |
| Michael Uebe | 10/10 | 4339 days | 0% |
| Helen King | 9/10 | 4489 days | 1% |
| Paul Taylor | 9/10 | 4666 days | 1% |
| Julian Roots | 8/10 | 4673 days | 1% |
| Tom and Jemima Rawlings | 8/10 | 4754 days | 1% |
| Anja and Katharina | 10/10 | 4772 days | 1% |
| Josef | 9/10 | 5048 days | 1% |
| Richard Spandonk | 5/10 | 5055 days | 0% |
| Arron | 10/10 | 5067 days | 1% |
| polzeath | 7/10 | 5067 days | 1% |
| richdrkt | 9/10 | 5343 days | 1% |
| Weez18 | 10/10 | 5373 days | 1% |
| Helen and Graham | 8/10 | 5388 days | 1% |
| Mark | 8/10 | 5411 days | 1% |
| John | 9/10 | 5416 days | 1% |
| Family van Hessem | 7/10 | 5817 days | 0% |
| Alexis De Wilde | 9/10 | 5869 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Murchison Motorhome Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Murchison Motorhome Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Murchison Motorhome Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
0.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.