Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Murchison Motorhome Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Murchison Motorhome Park
Valid Reviews
129 Valid Reviews
The Murchison Motorhome Park experience has a total of 132 reviews. There are 129 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 129 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 84 |
|
65% |
| 9/10 | 24 |
|
19% |
| 8/10 | 11 |
|
9% |
| 7/10 | 5 |
|
4% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.33% Average
The raw data average (mean) for all the Murchison Motorhome Park valid reviews is 93.33% and is based on 129 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
12 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 129 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 12 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
17% |
| 9/10 | 4 |
|
33% |
| 8/10 | 4 |
|
33% |
| 7/10 | 1 |
|
8% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
8% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.33% Average
The raw data average (mean) for all the Murchison Motorhome Park face-to-face reviews is 83.33% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
97.52%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Wes | 10/10 | 294 days | 100% |
| Anne | 10/10 | 322 days | 99% |
| Cecile | 10/10 | 322 days | 99% |
| VamperCan | 10/10 | 322 days | 99% |
| TikitouringNZ | 10/10 | 353 days | 98% |
| Derek Gillard | 10/10 | 353 days | 98% |
| Quentin Vanantino | 10/10 | 384 days | 96% |
| Anaïs | 10/10 | 445 days | 93% |
| Monika | 10/10 | 659 days | 79% |
| Joanna | 10/10 | 719 days | 74% |
| Sue | 10/10 | 719 days | 74% |
| Jana | 10/10 | 719 days | 74% |
| Celeste | 10/10 | 750 days | 71% |
| Jimothyhike | 10/10 | 841 days | 63% |
| Dee Sage | 10/10 | 841 days | 63% |
| Daniel | 10/10 | 1025 days | 44% |
| Sue and Scott Collington | 10/10 | 1025 days | 44% |
| simon | 10/10 | 1053 days | 41% |
| Juju | 6/10 | 1084 days | 33% |
| Jo Hopkinson | 10/10 | 1084 days | 38% |
| PAULA WALLACE | 9/10 | 1084 days | 38% |
| Florian S. | 4/10 | 1115 days | 23% |
| Sophie | 10/10 | 1115 days | 35% |
| Deb | 9/10 | 1115 days | 35% |
| Daniel | 10/10 | 1145 days | 33% |
| Alec | 10/10 | 1449 days | 14% |
| Mike Whalen | 10/10 | 1449 days | 14% |
| Melissa | 10/10 | 1480 days | 12% |
| Catherine | 10/10 | 1724 days | 6% |
| Helen | 6/10 | 1724 days | 5% |
| Jane | 10/10 | 1783 days | 5% |
| Sass and Pete | 10/10 | 1814 days | 5% |
| Mitch | 10/10 | 1814 days | 5% |
| ZMad | 10/10 | 1875 days | 5% |
| Abi | 8/10 | 1906 days | 5% |
| Aaron | 10/10 | 2028 days | 5% |
| Marika Naylor | 10/10 | 2028 days | 5% |
| Lisa | 10/10 | 2120 days | 5% |
| Paul & Alison Saunders | 10/10 | 2120 days | 5% |
| Neil | 10/10 | 2149 days | 5% |
| Hatessandflys | 10/10 | 2149 days | 5% |
| Sue | 10/10 | 2149 days | 5% |
| Sue Hempstead | 10/10 | 2149 days | 5% |
| Niko Schachner | 4/10 | 2179 days | 3% |
| Mark | 10/10 | 2180 days | 4% |
| Achim | 10/10 | 2180 days | 4% |
| Faircloughs, Auckland, NZ | 10/10 | 2180 days | 4% |
| Lukas | 10/10 | 2211 days | 4% |
| Tom McKernan | 10/10 | 2240 days | 4% |
| Gil | 10/10 | 2241 days | 4% |
| Katherine Ong | 10/10 | 2272 days | 4% |
| Pedro | 9/10 | 2514 days | 4% |
| Brian Palmer | 10/10 | 2545 days | 4% |
| Barry | 10/10 | 2545 days | 4% |
| Jill Grimwood | 10/10 | 2545 days | 4% |
| Macker | 8/10 | 2606 days | 4% |
| Guillaume | 10/10 | 2667 days | 3% |
| Karli18 | 9/10 | 2790 days | 3% |
| Stephen Lindsay | 10/10 | 2790 days | 3% |
| Jenny | 10/10 | 2790 days | 3% |
| Johannes Kempf | 9/10 | 2851 days | 3% |
| Nat | 10/10 | 2851 days | 3% |
| The Weathersons | 8/10 | 2864 days | 2% |
| Malindi Esterhuizen | 8/10 | 2892 days | 3% |
| Emma Guthrie | 8/10 | 2908 days | 3% |
| Henry Hunter | 10/10 | 2909 days | 3% |
| Joanna du Toit | 9/10 | 2940 days | 3% |
| Edwin Bos | 10/10 | 2951 days | 3% |
| Nadene Chessells | 10/10 | 2976 days | 3% |
| Prudence Jane | 10/10 | 2985 days | 3% |
| Owen Dilling | 10/10 | 3001 days | 3% |
| Katherine Ong | 10/10 | 3001 days | 3% |
| Sue Armstrong | 10/10 | 3121 days | 3% |
| Anja Röhrich | 9/10 | 3176 days | 2% |
| Ann Teeters | 10/10 | 3215 days | 2% |
| Peter Armstrong | 9/10 | 3243 days | 2% |
| Alan Brown | 9/10 | 3243 days | 2% |
| Matthias Wohlgemuth | 7/10 | 3258 days | 2% |
| Amy Smith | 9/10 | 3264 days | 2% |
| Katie Ball | 10/10 | 3277 days | 2% |
| Richard and Anne Amphlett | 10/10 | 3519 days | 2% |
| Roland Syha | 10/10 | 3545 days | 2% |
| Michal Tomer | 10/10 | 3556 days | 2% |
| Max | 7/10 | 3563 days | 1% |
| Werner Langer | 10/10 | 3580 days | 2% |
| Barbara Dantas | 10/10 | 3593 days | 2% |
| Ines de la Griesbrei | 9/10 | 3594 days | 2% |
| Katy Knapp | 10/10 | 3595 days | 2% |
| Jane Louise Stokes | 7/10 | 3595 days | 1% |
| Steve Newton | 10/10 | 3616 days | 1% |
| Vibeke Pedersen | 10/10 | 3624 days | 1% |
| R Werder | 10/10 | 3625 days | 1% |
| Matthew Hallowell | 10/10 | 3638 days | 1% |
| Scott and Angela | 10/10 | 3641 days | 1% |
| David From Switzerland | 10/10 | 3664 days | 1% |
| Richard Kirby | 9/10 | 3671 days | 1% |
| Fiona Edwards | 8/10 | 3671 days | 1% |
| Alan White | 10/10 | 3714 days | 1% |
| Yann Le Gac | 9/10 | 3871 days | 1% |
| ct2034 | 10/10 | 3915 days | 1% |
| Alistair Millward | 9/10 | 3943 days | 1% |
| Marten Nommensen | 10/10 | 3974 days | 1% |
| Christian Oihenart | 10/10 | 4010 days | 1% |
| Dieter & Lydia Schmees | 10/10 | 4036 days | 1% |
| Annie Butler | 10/10 | 4097 days | 1% |
| Tracy Armstrong | 10/10 | 4097 days | 1% |
| Tina Johnson | 10/10 | 4190 days | 0% |
| Sunny Sailing | 8/10 | 4220 days | 0% |
| Bob Morrison | 9/10 | 4251 days | 0% |
| Miro Amsalem | 9/10 | 4312 days | 0% |
| Monique Monique | 9/10 | 4340 days | 0% |
| Paul W | 9/10 | 4340 days | 0% |
| Michael Uebe | 10/10 | 4343 days | 0% |
| Helen King | 9/10 | 4493 days | 1% |
| Paul Taylor | 9/10 | 4670 days | 1% |
| Julian Roots | 8/10 | 4677 days | 1% |
| Tom and Jemima Rawlings | 8/10 | 4758 days | 1% |
| Anja and Katharina | 10/10 | 4776 days | 1% |
| Josef | 9/10 | 5052 days | 1% |
| Richard Spandonk | 5/10 | 5059 days | 0% |
| Arron | 10/10 | 5071 days | 1% |
| polzeath | 7/10 | 5071 days | 1% |
| richdrkt | 9/10 | 5347 days | 1% |
| Weez18 | 10/10 | 5377 days | 1% |
| Helen and Graham | 8/10 | 5392 days | 1% |
| Mark | 8/10 | 5415 days | 1% |
| John | 9/10 | 5420 days | 1% |
| Family van Hessem | 7/10 | 5821 days | 0% |
| Alexis De Wilde | 9/10 | 5873 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Murchison Motorhome Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.04% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Murchison Motorhome Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Murchison Motorhome Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.98% |
| 198 | -4.00% |
| 199 | -4.02% |
| 200 | -4.04% |
| 201 | -4.06% |
| 202 | -4.08% |
| 203 | -4.10% |
| … | … |
Balancing Adjustment
0.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.