Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Murchison Motorhome Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Murchison Motorhome Park
Valid Reviews
129 Valid Reviews
The Murchison Motorhome Park experience has a total of 132 reviews. There are 129 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 129 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 84 |
|
65% |
| 9/10 | 24 |
|
19% |
| 8/10 | 11 |
|
9% |
| 7/10 | 5 |
|
4% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.33% Average
The raw data average (mean) for all the Murchison Motorhome Park valid reviews is 93.33% and is based on 129 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
12 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 129 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 12 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
17% |
| 9/10 | 4 |
|
33% |
| 8/10 | 4 |
|
33% |
| 7/10 | 1 |
|
8% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
8% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.33% Average
The raw data average (mean) for all the Murchison Motorhome Park face-to-face reviews is 83.33% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
97.42%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Wes | 10/10 | 250 days | 100% |
| Anne | 10/10 | 278 days | 99% |
| Cecile | 10/10 | 278 days | 99% |
| VamperCan | 10/10 | 278 days | 99% |
| TikitouringNZ | 10/10 | 309 days | 98% |
| Derek Gillard | 10/10 | 309 days | 98% |
| Quentin Vanantino | 10/10 | 340 days | 97% |
| Anaïs | 10/10 | 401 days | 94% |
| Monika | 10/10 | 615 days | 81% |
| Joanna | 10/10 | 675 days | 77% |
| Sue | 10/10 | 675 days | 77% |
| Jana | 10/10 | 675 days | 77% |
| Celeste | 10/10 | 706 days | 74% |
| Jimothyhike | 10/10 | 797 days | 66% |
| Dee Sage | 10/10 | 797 days | 66% |
| Daniel | 10/10 | 981 days | 47% |
| Sue and Scott Collington | 10/10 | 981 days | 47% |
| simon | 10/10 | 1009 days | 44% |
| Juju | 6/10 | 1040 days | 36% |
| Jo Hopkinson | 10/10 | 1040 days | 42% |
| PAULA WALLACE | 9/10 | 1040 days | 41% |
| Florian S. | 4/10 | 1071 days | 25% |
| Sophie | 10/10 | 1071 days | 39% |
| Deb | 9/10 | 1071 days | 38% |
| Daniel | 10/10 | 1101 days | 36% |
| Alec | 10/10 | 1405 days | 15% |
| Mike Whalen | 10/10 | 1405 days | 15% |
| Melissa | 10/10 | 1436 days | 14% |
| Catherine | 10/10 | 1680 days | 6% |
| Helen | 6/10 | 1680 days | 5% |
| Jane | 10/10 | 1739 days | 5% |
| Sass and Pete | 10/10 | 1770 days | 5% |
| Mitch | 10/10 | 1770 days | 5% |
| ZMad | 10/10 | 1831 days | 5% |
| Abi | 8/10 | 1862 days | 5% |
| Aaron | 10/10 | 1984 days | 5% |
| Marika Naylor | 10/10 | 1984 days | 5% |
| Lisa | 10/10 | 2076 days | 5% |
| Paul & Alison Saunders | 10/10 | 2076 days | 5% |
| Neil | 10/10 | 2105 days | 4% |
| Hatessandflys | 10/10 | 2105 days | 4% |
| Sue | 10/10 | 2105 days | 4% |
| Sue Hempstead | 10/10 | 2105 days | 4% |
| Niko Schachner | 4/10 | 2136 days | 3% |
| Mark | 10/10 | 2136 days | 4% |
| Achim | 10/10 | 2136 days | 4% |
| Faircloughs, Auckland, NZ | 10/10 | 2136 days | 4% |
| Lukas | 10/10 | 2167 days | 4% |
| Tom McKernan | 10/10 | 2197 days | 4% |
| Gil | 10/10 | 2197 days | 4% |
| Katherine Ong | 10/10 | 2228 days | 4% |
| Pedro | 9/10 | 2470 days | 4% |
| Brian Palmer | 10/10 | 2501 days | 4% |
| Barry | 10/10 | 2501 days | 4% |
| Jill Grimwood | 10/10 | 2501 days | 4% |
| Macker | 8/10 | 2562 days | 3% |
| Guillaume | 10/10 | 2623 days | 3% |
| Karli18 | 9/10 | 2746 days | 3% |
| Stephen Lindsay | 10/10 | 2746 days | 3% |
| Jenny | 10/10 | 2746 days | 3% |
| Johannes Kempf | 9/10 | 2807 days | 3% |
| Nat | 10/10 | 2807 days | 3% |
| The Weathersons | 8/10 | 2820 days | 2% |
| Malindi Esterhuizen | 8/10 | 2848 days | 3% |
| Emma Guthrie | 8/10 | 2864 days | 3% |
| Henry Hunter | 10/10 | 2865 days | 3% |
| Joanna du Toit | 9/10 | 2897 days | 3% |
| Edwin Bos | 10/10 | 2907 days | 3% |
| Nadene Chessells | 10/10 | 2932 days | 3% |
| Prudence Jane | 10/10 | 2941 days | 3% |
| Owen Dilling | 10/10 | 2958 days | 3% |
| Katherine Ong | 10/10 | 2958 days | 3% |
| Sue Armstrong | 10/10 | 3077 days | 2% |
| Anja Röhrich | 9/10 | 3132 days | 2% |
| Ann Teeters | 10/10 | 3172 days | 2% |
| Peter Armstrong | 9/10 | 3200 days | 2% |
| Alan Brown | 9/10 | 3200 days | 2% |
| Matthias Wohlgemuth | 7/10 | 3214 days | 2% |
| Amy Smith | 9/10 | 3220 days | 2% |
| Katie Ball | 10/10 | 3233 days | 2% |
| Richard and Anne Amphlett | 10/10 | 3476 days | 2% |
| Roland Syha | 10/10 | 3501 days | 2% |
| Michal Tomer | 10/10 | 3512 days | 2% |
| Max | 7/10 | 3519 days | 1% |
| Werner Langer | 10/10 | 3537 days | 2% |
| Barbara Dantas | 10/10 | 3549 days | 2% |
| Ines de la Griesbrei | 9/10 | 3550 days | 2% |
| Katy Knapp | 10/10 | 3551 days | 2% |
| Jane Louise Stokes | 7/10 | 3551 days | 1% |
| Steve Newton | 10/10 | 3572 days | 1% |
| Vibeke Pedersen | 10/10 | 3580 days | 1% |
| R Werder | 10/10 | 3581 days | 1% |
| Matthew Hallowell | 10/10 | 3594 days | 1% |
| Scott and Angela | 10/10 | 3597 days | 1% |
| David From Switzerland | 10/10 | 3620 days | 1% |
| Richard Kirby | 9/10 | 3628 days | 1% |
| Fiona Edwards | 8/10 | 3628 days | 1% |
| Alan White | 10/10 | 3670 days | 1% |
| Yann Le Gac | 9/10 | 3827 days | 1% |
| ct2034 | 10/10 | 3872 days | 1% |
| Alistair Millward | 9/10 | 3899 days | 1% |
| Marten Nommensen | 10/10 | 3931 days | 1% |
| Christian Oihenart | 10/10 | 3966 days | 1% |
| Dieter & Lydia Schmees | 10/10 | 3993 days | 1% |
| Annie Butler | 10/10 | 4054 days | 0% |
| Tracy Armstrong | 10/10 | 4054 days | 0% |
| Tina Johnson | 10/10 | 4146 days | 0% |
| Sunny Sailing | 8/10 | 4176 days | 0% |
| Bob Morrison | 9/10 | 4207 days | 0% |
| Miro Amsalem | 9/10 | 4268 days | 0% |
| Monique Monique | 9/10 | 4296 days | 0% |
| Paul W | 9/10 | 4296 days | 0% |
| Michael Uebe | 10/10 | 4299 days | 0% |
| Helen King | 9/10 | 4449 days | 1% |
| Paul Taylor | 9/10 | 4626 days | 0% |
| Julian Roots | 8/10 | 4633 days | 1% |
| Tom and Jemima Rawlings | 8/10 | 4714 days | 0% |
| Anja and Katharina | 10/10 | 4732 days | 0% |
| Josef | 9/10 | 5008 days | 0% |
| Richard Spandonk | 5/10 | 5015 days | 0% |
| Arron | 10/10 | 5027 days | 1% |
| polzeath | 7/10 | 5027 days | 1% |
| richdrkt | 9/10 | 5303 days | 1% |
| Weez18 | 10/10 | 5333 days | 1% |
| Helen and Graham | 8/10 | 5348 days | 0% |
| Mark | 8/10 | 5371 days | 0% |
| John | 9/10 | 5376 days | 0% |
| Family van Hessem | 7/10 | 5777 days | 0% |
| Alexis De Wilde | 9/10 | 5829 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Murchison Motorhome Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.92% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 48 days. However the Murchison Motorhome Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Murchison Motorhome Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.86% |
| 198 | -3.88% |
| 199 | -3.90% |
| 200 | -3.92% |
| 201 | -3.94% |
| 202 | -3.96% |
| 203 | -3.98% |
| … | … |
Balancing Adjustment
0.58% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.