G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Murchison Motorhome Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
130 Valid Reviews
The Murchison Motorhome Park experience has a total of 134 reviews. There are 130 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 130 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 85 |
|
65% |
| 9/10 | 24 |
|
18% |
| 8/10 | 11 |
|
8% |
| 7/10 | 5 |
|
4% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.38% Average
The raw data average (mean) for all the Murchison Motorhome Park valid reviews is 93.38% and is based on 130 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
12 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 130 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 12 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
17% |
| 9/10 | 4 |
|
33% |
| 8/10 | 4 |
|
33% |
| 7/10 | 1 |
|
8% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
8% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.33% Average
The raw data average (mean) for all the Murchison Motorhome Park face-to-face reviews is 83.33% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
97.92%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Martin | 10/10 | 118 days | 100% |
| Wes | 10/10 | 455 days | 89% |
| Anne | 10/10 | 483 days | 87% |
| Cecile | 10/10 | 483 days | 87% |
| VamperCan | 10/10 | 483 days | 87% |
| TikitouringNZ | 10/10 | 514 days | 86% |
| Derek Gillard | 10/10 | 514 days | 86% |
| Quentin Vanantino | 10/10 | 545 days | 84% |
| Anaïs | 10/10 | 606 days | 80% |
| Monika | 10/10 | 820 days | 62% |
| Joanna | 10/10 | 880 days | 56% |
| Sue | 10/10 | 880 days | 56% |
| Jana | 10/10 | 880 days | 56% |
| Celeste | 10/10 | 911 days | 53% |
| Jimothyhike | 10/10 | 1002 days | 44% |
| Dee Sage | 10/10 | 1002 days | 44% |
| Daniel | 10/10 | 1186 days | 28% |
| Sue and Scott Collington | 10/10 | 1186 days | 28% |
| simon | 10/10 | 1214 days | 26% |
| Juju | 6/10 | 1245 days | 21% |
| Jo Hopkinson | 10/10 | 1245 days | 24% |
| PAULA WALLACE | 9/10 | 1245 days | 24% |
| Florian S. | 4/10 | 1276 days | 15% |
| Sophie | 10/10 | 1276 days | 22% |
| Deb | 9/10 | 1276 days | 22% |
| Daniel | 10/10 | 1306 days | 20% |
| Alec | 10/10 | 1610 days | 8% |
| Mike Whalen | 10/10 | 1610 days | 8% |
| Melissa | 10/10 | 1641 days | 7% |
| Catherine | 10/10 | 1885 days | 5% |
| Helen | 6/10 | 1885 days | 4% |
| Jane | 10/10 | 1944 days | 5% |
| Sass and Pete | 10/10 | 1975 days | 5% |
| Mitch | 10/10 | 1975 days | 5% |
| ZMad | 10/10 | 2036 days | 5% |
| Abi | 8/10 | 2067 days | 4% |
| Aaron | 10/10 | 2189 days | 4% |
| Marika Naylor | 10/10 | 2189 days | 4% |
| Lisa | 10/10 | 2281 days | 4% |
| Paul & Alison Saunders | 10/10 | 2281 days | 4% |
| Neil | 10/10 | 2310 days | 4% |
| Hatessandflys | 10/10 | 2310 days | 4% |
| Sue | 10/10 | 2310 days | 4% |
| Sue Hempstead | 10/10 | 2310 days | 4% |
| Niko Schachner | 4/10 | 2340 days | 3% |
| Mark | 10/10 | 2341 days | 4% |
| Achim | 10/10 | 2341 days | 4% |
| Faircloughs, Auckland, NZ | 10/10 | 2341 days | 4% |
| Lukas | 10/10 | 2372 days | 4% |
| Tom McKernan | 10/10 | 2401 days | 4% |
| Gil | 10/10 | 2402 days | 4% |
| Katherine Ong | 10/10 | 2433 days | 4% |
| Pedro | 9/10 | 2675 days | 3% |
| Brian Palmer | 10/10 | 2706 days | 3% |
| Barry | 10/10 | 2706 days | 3% |
| Jill Grimwood | 10/10 | 2706 days | 3% |
| Macker | 8/10 | 2767 days | 3% |
| Guillaume | 10/10 | 2828 days | 3% |
| Karli18 | 9/10 | 2951 days | 3% |
| Stephen Lindsay | 10/10 | 2951 days | 3% |
| Jenny | 10/10 | 2951 days | 3% |
| Johannes Kempf | 9/10 | 3012 days | 3% |
| Nat | 10/10 | 3012 days | 3% |
| The Weathersons | 8/10 | 3025 days | 2% |
| Malindi Esterhuizen | 8/10 | 3053 days | 3% |
| Emma Guthrie | 8/10 | 3069 days | 2% |
| Henry Hunter | 10/10 | 3070 days | 3% |
| Joanna du Toit | 9/10 | 3101 days | 2% |
| Edwin Bos | 10/10 | 3112 days | 2% |
| Nadene Chessells | 10/10 | 3137 days | 2% |
| Prudence Jane | 10/10 | 3146 days | 2% |
| Owen Dilling | 10/10 | 3162 days | 2% |
| Katherine Ong | 10/10 | 3162 days | 2% |
| Sue Armstrong | 10/10 | 3282 days | 2% |
| Anja Röhrich | 9/10 | 3337 days | 2% |
| Ann Teeters | 10/10 | 3376 days | 2% |
| Peter Armstrong | 9/10 | 3404 days | 2% |
| Alan Brown | 9/10 | 3404 days | 2% |
| Matthias Wohlgemuth | 7/10 | 3419 days | 2% |
| Amy Smith | 9/10 | 3425 days | 2% |
| Katie Ball | 10/10 | 3438 days | 2% |
| Richard and Anne Amphlett | 10/10 | 3680 days | 1% |
| Roland Syha | 10/10 | 3706 days | 1% |
| Michal Tomer | 10/10 | 3717 days | 1% |
| Max | 7/10 | 3724 days | 1% |
| Werner Langer | 10/10 | 3741 days | 1% |
| Barbara Dantas | 10/10 | 3754 days | 1% |
| Ines de la Griesbrei | 9/10 | 3755 days | 1% |
| Katy Knapp | 10/10 | 3756 days | 1% |
| Jane Louise Stokes | 7/10 | 3756 days | 1% |
| Steve Newton | 10/10 | 3777 days | 1% |
| Vibeke Pedersen | 10/10 | 3785 days | 1% |
| R Werder | 10/10 | 3786 days | 1% |
| Matthew Hallowell | 10/10 | 3799 days | 1% |
| Scott and Angela | 10/10 | 3802 days | 1% |
| David From Switzerland | 10/10 | 3825 days | 1% |
| Richard Kirby | 9/10 | 3832 days | 1% |
| Fiona Edwards | 8/10 | 3832 days | 1% |
| Alan White | 10/10 | 3875 days | 1% |
| Yann Le Gac | 9/10 | 4032 days | 1% |
| ct2034 | 10/10 | 4076 days | 1% |
| Alistair Millward | 9/10 | 4104 days | 0% |
| Marten Nommensen | 10/10 | 4135 days | 0% |
| Christian Oihenart | 10/10 | 4171 days | 0% |
| Dieter & Lydia Schmees | 10/10 | 4197 days | 0% |
| Annie Butler | 10/10 | 4258 days | 0% |
| Tracy Armstrong | 10/10 | 4258 days | 0% |
| Tina Johnson | 10/10 | 4351 days | 0% |
| Sunny Sailing | 8/10 | 4381 days | 1% |
| Bob Morrison | 9/10 | 4412 days | 1% |
| Miro Amsalem | 9/10 | 4473 days | 1% |
| Monique Monique | 9/10 | 4501 days | 1% |
| Paul W | 9/10 | 4501 days | 1% |
| Michael Uebe | 10/10 | 4504 days | 1% |
| Helen King | 9/10 | 4654 days | 1% |
| Paul Taylor | 9/10 | 4831 days | 1% |
| Julian Roots | 8/10 | 4838 days | 1% |
| Tom and Jemima Rawlings | 8/10 | 4919 days | 1% |
| Anja and Katharina | 10/10 | 4937 days | 1% |
| Josef | 9/10 | 5213 days | 1% |
| Richard Spandonk | 5/10 | 5220 days | 0% |
| Arron | 10/10 | 5232 days | 1% |
| polzeath | 7/10 | 5232 days | 1% |
| richdrkt | 9/10 | 5508 days | 1% |
| Weez18 | 10/10 | 5538 days | 1% |
| Helen and Graham | 8/10 | 5553 days | 1% |
| Mark | 8/10 | 5576 days | 1% |
| John | 9/10 | 5581 days | 1% |
| Family van Hessem | 7/10 | 5982 days | 0% |
| Alexis De Wilde | 9/10 | 6034 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Murchison Motorhome Park experience has plenty of reviews and does not meet the criteria for any adjustment.
-1.34% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 104 days. However the Murchison Motorhome Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Murchison Motorhome Park experience has been adjusted for 108 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 105 | -1.31% |
| 106 | -1.32% |
| 107 | -1.33% |
| 108 | -1.34% |
| 109 | -1.36% |
| 110 | -1.37% |
| 111 | -1.38% |
| … | … |
0.29% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
97%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.