Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Murchison Motorhome Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Murchison Motorhome Park
Valid Reviews
129 Valid Reviews
The Murchison Motorhome Park experience has a total of 132 reviews. There are 129 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 129 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 84 |
|
65% |
| 9/10 | 24 |
|
19% |
| 8/10 | 11 |
|
9% |
| 7/10 | 5 |
|
4% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.33% Average
The raw data average (mean) for all the Murchison Motorhome Park valid reviews is 93.33% and is based on 129 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
12 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 129 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 12 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
17% |
| 9/10 | 4 |
|
33% |
| 8/10 | 4 |
|
33% |
| 7/10 | 1 |
|
8% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
8% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.33% Average
The raw data average (mean) for all the Murchison Motorhome Park face-to-face reviews is 83.33% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
97.48%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Wes | 10/10 | 279 days | 100% |
| Anne | 10/10 | 307 days | 99% |
| Cecile | 10/10 | 307 days | 99% |
| VamperCan | 10/10 | 307 days | 99% |
| TikitouringNZ | 10/10 | 338 days | 98% |
| Derek Gillard | 10/10 | 338 days | 98% |
| Quentin Vanantino | 10/10 | 369 days | 97% |
| Anaïs | 10/10 | 430 days | 94% |
| Monika | 10/10 | 644 days | 80% |
| Joanna | 10/10 | 704 days | 75% |
| Sue | 10/10 | 704 days | 75% |
| Jana | 10/10 | 704 days | 75% |
| Celeste | 10/10 | 735 days | 72% |
| Jimothyhike | 10/10 | 826 days | 64% |
| Dee Sage | 10/10 | 826 days | 64% |
| Daniel | 10/10 | 1010 days | 45% |
| Sue and Scott Collington | 10/10 | 1010 days | 45% |
| simon | 10/10 | 1038 days | 42% |
| Juju | 6/10 | 1069 days | 34% |
| Jo Hopkinson | 10/10 | 1069 days | 39% |
| PAULA WALLACE | 9/10 | 1069 days | 39% |
| Florian S. | 4/10 | 1100 days | 24% |
| Sophie | 10/10 | 1100 days | 37% |
| Deb | 9/10 | 1100 days | 36% |
| Daniel | 10/10 | 1130 days | 34% |
| Alec | 10/10 | 1434 days | 14% |
| Mike Whalen | 10/10 | 1434 days | 14% |
| Melissa | 10/10 | 1465 days | 13% |
| Catherine | 10/10 | 1709 days | 6% |
| Helen | 6/10 | 1709 days | 5% |
| Jane | 10/10 | 1768 days | 5% |
| Sass and Pete | 10/10 | 1799 days | 5% |
| Mitch | 10/10 | 1799 days | 5% |
| ZMad | 10/10 | 1860 days | 5% |
| Abi | 8/10 | 1891 days | 5% |
| Aaron | 10/10 | 2013 days | 5% |
| Marika Naylor | 10/10 | 2013 days | 5% |
| Lisa | 10/10 | 2105 days | 5% |
| Paul & Alison Saunders | 10/10 | 2105 days | 5% |
| Neil | 10/10 | 2134 days | 4% |
| Hatessandflys | 10/10 | 2134 days | 4% |
| Sue | 10/10 | 2134 days | 4% |
| Sue Hempstead | 10/10 | 2134 days | 4% |
| Niko Schachner | 4/10 | 2164 days | 3% |
| Mark | 10/10 | 2165 days | 4% |
| Achim | 10/10 | 2165 days | 4% |
| Faircloughs, Auckland, NZ | 10/10 | 2165 days | 4% |
| Lukas | 10/10 | 2196 days | 4% |
| Tom McKernan | 10/10 | 2225 days | 4% |
| Gil | 10/10 | 2226 days | 4% |
| Katherine Ong | 10/10 | 2257 days | 4% |
| Pedro | 9/10 | 2499 days | 4% |
| Brian Palmer | 10/10 | 2530 days | 4% |
| Barry | 10/10 | 2530 days | 4% |
| Jill Grimwood | 10/10 | 2530 days | 4% |
| Macker | 8/10 | 2591 days | 3% |
| Guillaume | 10/10 | 2652 days | 3% |
| Karli18 | 9/10 | 2775 days | 3% |
| Stephen Lindsay | 10/10 | 2775 days | 3% |
| Jenny | 10/10 | 2775 days | 3% |
| Johannes Kempf | 9/10 | 2836 days | 3% |
| Nat | 10/10 | 2836 days | 3% |
| The Weathersons | 8/10 | 2849 days | 2% |
| Malindi Esterhuizen | 8/10 | 2877 days | 3% |
| Emma Guthrie | 8/10 | 2893 days | 3% |
| Henry Hunter | 10/10 | 2894 days | 3% |
| Joanna du Toit | 9/10 | 2925 days | 3% |
| Edwin Bos | 10/10 | 2936 days | 3% |
| Nadene Chessells | 10/10 | 2961 days | 3% |
| Prudence Jane | 10/10 | 2970 days | 3% |
| Owen Dilling | 10/10 | 2986 days | 3% |
| Katherine Ong | 10/10 | 2986 days | 3% |
| Sue Armstrong | 10/10 | 3106 days | 3% |
| Anja Röhrich | 9/10 | 3161 days | 2% |
| Ann Teeters | 10/10 | 3200 days | 2% |
| Peter Armstrong | 9/10 | 3228 days | 2% |
| Alan Brown | 9/10 | 3228 days | 2% |
| Matthias Wohlgemuth | 7/10 | 3243 days | 2% |
| Amy Smith | 9/10 | 3249 days | 2% |
| Katie Ball | 10/10 | 3262 days | 2% |
| Richard and Anne Amphlett | 10/10 | 3504 days | 2% |
| Roland Syha | 10/10 | 3530 days | 2% |
| Michal Tomer | 10/10 | 3541 days | 2% |
| Max | 7/10 | 3548 days | 1% |
| Werner Langer | 10/10 | 3565 days | 2% |
| Barbara Dantas | 10/10 | 3578 days | 2% |
| Ines de la Griesbrei | 9/10 | 3579 days | 2% |
| Katy Knapp | 10/10 | 3580 days | 2% |
| Jane Louise Stokes | 7/10 | 3580 days | 1% |
| Steve Newton | 10/10 | 3601 days | 1% |
| Vibeke Pedersen | 10/10 | 3609 days | 1% |
| R Werder | 10/10 | 3610 days | 1% |
| Matthew Hallowell | 10/10 | 3623 days | 1% |
| Scott and Angela | 10/10 | 3626 days | 1% |
| David From Switzerland | 10/10 | 3649 days | 1% |
| Richard Kirby | 9/10 | 3656 days | 1% |
| Fiona Edwards | 8/10 | 3656 days | 1% |
| Alan White | 10/10 | 3699 days | 1% |
| Yann Le Gac | 9/10 | 3856 days | 1% |
| ct2034 | 10/10 | 3900 days | 1% |
| Alistair Millward | 9/10 | 3928 days | 1% |
| Marten Nommensen | 10/10 | 3959 days | 1% |
| Christian Oihenart | 10/10 | 3995 days | 1% |
| Dieter & Lydia Schmees | 10/10 | 4021 days | 1% |
| Annie Butler | 10/10 | 4082 days | 1% |
| Tracy Armstrong | 10/10 | 4082 days | 1% |
| Tina Johnson | 10/10 | 4175 days | 0% |
| Sunny Sailing | 8/10 | 4205 days | 0% |
| Bob Morrison | 9/10 | 4236 days | 0% |
| Miro Amsalem | 9/10 | 4297 days | 0% |
| Monique Monique | 9/10 | 4325 days | 0% |
| Paul W | 9/10 | 4325 days | 0% |
| Michael Uebe | 10/10 | 4328 days | 0% |
| Helen King | 9/10 | 4478 days | 1% |
| Paul Taylor | 9/10 | 4655 days | 1% |
| Julian Roots | 8/10 | 4662 days | 1% |
| Tom and Jemima Rawlings | 8/10 | 4743 days | 1% |
| Anja and Katharina | 10/10 | 4761 days | 1% |
| Josef | 9/10 | 5037 days | 1% |
| Richard Spandonk | 5/10 | 5044 days | 0% |
| Arron | 10/10 | 5056 days | 1% |
| polzeath | 7/10 | 5056 days | 1% |
| richdrkt | 9/10 | 5332 days | 1% |
| Weez18 | 10/10 | 5362 days | 1% |
| Helen and Graham | 8/10 | 5377 days | 1% |
| Mark | 8/10 | 5400 days | 1% |
| John | 9/10 | 5405 days | 1% |
| Family van Hessem | 7/10 | 5806 days | 0% |
| Alexis De Wilde | 9/10 | 5858 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Murchison Motorhome Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Murchison Motorhome Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Murchison Motorhome Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
0.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.