Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Juno Hall Backpackers and Camping.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Juno Hall Backpackers and Camping
Valid Reviews
97 Valid Reviews
The Juno Hall Backpackers and Camping experience has a total of 102 reviews. There are 97 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 97 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 57 |
|
59% |
| 9/10 | 24 |
|
25% |
| 8/10 | 13 |
|
13% |
| 7/10 | 1 |
|
1% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.71% Average
The raw data average (mean) for all the Juno Hall Backpackers and Camping valid reviews is 93.71% and is based on 97 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
4 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 97 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 4 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
50% |
| 9/10 | 0 |
|
0% |
| 8/10 | 2 |
|
50% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Juno Hall Backpackers and Camping face-to-face reviews is 90.00% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anita Day | 10/10 | 30 days | 100% |
| Ailsa McIntosh | 9/10 | 150 days | 98% |
| Lisa | 10/10 | 334 days | 94% |
| Ti | 9/10 | 364 days | 92% |
| Felicia | 9/10 | 364 days | 92% |
| Marijke | 10/10 | 485 days | 87% |
| Bea | 10/10 | 515 days | 85% |
| Cam an | 10/10 | 515 days | 85% |
| Pat | 10/10 | 760 days | 67% |
| Sabine | 10/10 | 820 days | 61% |
| Rachel | 6/10 | 820 days | 53% |
| Tine Warner | 10/10 | 851 days | 59% |
| Ashley + Mike | 10/10 | 851 days | 59% |
| Fabian Ullrich | 10/10 | 881 days | 56% |
| Rian Caccianiga | 10/10 | 881 days | 56% |
| K Robertson | 10/10 | 912 days | 52% |
| Marie Perret | 10/10 | 912 days | 52% |
| Katie | 10/10 | 1095 days | 35% |
| James Kidston | 10/10 | 1126 days | 33% |
| Szilveszter | 10/10 | 1126 days | 33% |
| Claire Jones | 10/10 | 1126 days | 33% |
| Charlie | 10/10 | 1126 days | 33% |
| Manuel Mayer | 10/10 | 1154 days | 30% |
| Wayne | 10/10 | 1154 days | 30% |
| Arie | 9/10 | 1154 days | 30% |
| Kirsty | 8/10 | 1185 days | 27% |
| Jesper | 10/10 | 1185 days | 28% |
| Laura Jarry | 10/10 | 1277 days | 22% |
| cearon | 9/10 | 1430 days | 13% |
| MB | 7/10 | 1734 days | 5% |
| Patrícia | 9/10 | 1825 days | 5% |
| Ashleigh | 10/10 | 1856 days | 5% |
| Thomas | 10/10 | 1915 days | 4% |
| Finlay | 10/10 | 2007 days | 4% |
| Stefan Hohmann | 8/10 | 2221 days | 4% |
| Liz Wade | 8/10 | 2249 days | 4% |
| Kim | 8/10 | 2250 days | 4% |
| James Murphy | 10/10 | 2281 days | 4% |
| Dil | 10/10 | 2281 days | 4% |
| harre medemblik | 8/10 | 2342 days | 3% |
| Dennis Rijbroek | 10/10 | 2403 days | 3% |
| Mik Jennings | 9/10 | 2403 days | 3% |
| Anselm | 9/10 | 2434 days | 3% |
| Adrian and Tanya | 10/10 | 2465 days | 3% |
| Kate | 9/10 | 2526 days | 3% |
| Tash & Laura | 9/10 | 2615 days | 3% |
| Fabienne&Dustin | 10/10 | 2615 days | 3% |
| Alis | 10/10 | 2615 days | 3% |
| Emma | 10/10 | 2615 days | 3% |
| Nik | 9/10 | 2615 days | 3% |
| seph | 9/10 | 2646 days | 3% |
| Jan Z. | 10/10 | 2646 days | 3% |
| Gerrit | 10/10 | 2646 days | 3% |
| M Elsten | 10/10 | 2646 days | 3% |
| Jason | 10/10 | 2677 days | 3% |
| Agathe | 10/10 | 2707 days | 3% |
| Ali | 9/10 | 2738 days | 3% |
| Xiaoming Guo | 10/10 | 2738 days | 3% |
| Grizzly Girl | 10/10 | 2738 days | 3% |
| Gio | 10/10 | 2799 days | 3% |
| Stefano Clerici | 10/10 | 2830 days | 3% |
| C J B | 10/10 | 2860 days | 3% |
| L + J | 10/10 | 2891 days | 2% |
| Florian | 10/10 | 2921 days | 2% |
| Boguslaw MAKIELLO | 10/10 | 2935 days | 1% |
| M A Pelton | 9/10 | 2977 days | 2% |
| UK 50-something couple | 8/10 | 2980 days | 2% |
| Alyson Reid | 9/10 | 2994 days | 2% |
| Ewan Evans | 9/10 | 3044 days | 2% |
| Lucy Watson | 10/10 | 3071 days | 2% |
| Mairead Bushe | 10/10 | 3076 days | 2% |
| Artemis | 9/10 | 3289 days | 2% |
| Naira Prudencio | 10/10 | 3315 days | 2% |
| Mailhos Cécile | 10/10 | 3320 days | 2% |
| Caryn Grosvenor | 10/10 | 3339 days | 2% |
| Catherine Kay | 8/10 | 3360 days | 2% |
| Svetlana L | 10/10 | 3370 days | 2% |
| Rebecca Lindsey | 9/10 | 3375 days | 1% |
| Neil Warnock | 10/10 | 3406 days | 1% |
| Shelly Stanchuk | 9/10 | 3436 days | 1% |
| Becky and James | 10/10 | 3470 days | 1% |
| Mikael Torres | 9/10 | 3530 days | 1% |
| Pamela Hoffman | 8/10 | 3623 days | 1% |
| Daniel Fuell | 10/10 | 3630 days | 1% |
| John-Jozef Proczka | 9/10 | 3711 days | 1% |
| Loic Journet | 8/10 | 3718 days | 1% |
| Janneke Hekhuis | 8/10 | 3722 days | 1% |
| Max Brunner | 9/10 | 3765 days | 1% |
| Ruth P | 8/10 | 3773 days | 1% |
| Nurul Nadia Naziron | 9/10 | 3838 days | 1% |
| Lotte Spors | 10/10 | 3926 days | 0% |
| Chiara Magelli | 10/10 | 3939 days | 0% |
| Philip Mattes | 9/10 | 4011 days | 0% |
| Claude Nobs | 6/10 | 4107 days | 0% |
| Simon Mehlmann | 10/10 | 4390 days | 0% |
| Camille Gagnant | 8/10 | 4462 days | 0% |
| Amanda Neall | 8/10 | 5501 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Juno Hall Backpackers and Camping experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.13% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Juno Hall Backpackers and Camping experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Juno Hall Backpackers and Camping experience has been adjusted for 7 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 4 | -0.08% |
| 5 | -0.09% |
| 6 | -0.11% |
| 7 | -0.13% |
| 8 | -0.15% |
| 9 | -0.17% |
| 10 | -0.19% |
| … | … |
Balancing Adjustment
0.35% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
96%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.