Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Juno Hall Backpackers and Camping.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
55 Valid Reviews
The Juno Hall Backpackers and Camping experience has a total of 59 reviews. There are 55 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 55 valid reviews:
The raw data average (mean) for all the Juno Hall Backpackers and Camping valid reviews is 93.27% and is based on 55 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
4 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 55 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 4 face-to-face reviews:
The raw data average (mean) for all the Juno Hall Backpackers and Camping face-to-face reviews is 90.00% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Adrian and Tanya||10/10||56 days||99.5||100%|
|Tash & Laura||9/10||206 days||93.28||93%|
|Jan Z.||10/10||237 days||91.1||91%|
|M Elsten||10/10||237 days||91.1||91%|
|Xiaoming Guo||10/10||329 days||82.85||83%|
|Grizzly Girl||10/10||329 days||82.85||83%|
|Stefano Clerici||10/10||421 days||71.91||71%|
|C J B||10/10||451 days||67.77||67%|
|L + J||10/10||482 days||63.19||63%|
|Boguslaw MAKIELLO||10/10||526 days||56.16||55%|
|M A Pelton||9/10||568 days||49.01||48%|
|UK 50-something couple||8/10||571 days||46.08||45%|
|Alyson Reid||9/10||585 days||46.22||45%|
|Ewan Evans||9/10||635 days||38.53||37%|
|Lucy Watson||10/10||662 days||34.71||34%|
|Mairead Bushe||10/10||667 days||34.03||33%|
|Naira Prudencio||10/10||906 days||10.66||9%|
|Mailhos Cécile||10/10||911 days||10.36||9%|
|Caryn Grosvenor||10/10||930 days||9.31||8%|
|Catherine Kay||8/10||951 days||7.87||6%|
|Svetlana L||10/10||961 days||7.85||6%|
|Rebecca Lindsey||9/10||966 days||7.64||6%|
|Neil Warnock||10/10||997 days||6.52||5%|
|Shelly Stanchuk||9/10||1027 days||5.73||4%|
|Becky and James||10/10||1061 days||5.18||3%|
|Mikael Torres||9/10||1121 days||4.96||3%|
|Pamela Hoffman||8/10||1214 days||4.58||3%|
|Daniel Fuell||10/10||1221 days||4.81||3%|
|John-Jozef Proczka||9/10||1302 days||4.68||3%|
|Loic Journet||8/10||1309 days||4.44||3%|
|Janneke Hekhuis||8/10||1313 days||4.43||3%|
|Max Brunner||9/10||1356 days||4.6||3%|
|Ruth P||8/10||1364 days||4.36||3%|
|Nurul Nadia Naziron||9/10||1429 days||4.49||3%|
|Lotte Spors||10/10||1517 days||4.36||3%|
|Chiara Magelli||10/10||1530 days||4.34||3%|
|Philip Mattes||9/10||1602 days||4.23||2%|
|Claude Nobs||6/10||1698 days||3.39||2%|
|Simon Mehlmann||10/10||1981 days||3.65||2%|
|Camille Gagnant||8/10||2053 days||3.36||2%|
|Amanda Neall||8/10||3092 days||1.86||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Juno Hall Backpackers and Camping experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Juno Hall Backpackers and Camping experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Juno Hall Backpackers and Camping experience has been adjusted for 2 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.