Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Juno Hall Backpackers and Camping.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Juno Hall Backpackers and Camping
Valid Reviews
96 Valid Reviews
The Juno Hall Backpackers and Camping experience has a total of 101 reviews. There are 96 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 56 |
|
58% |
| 9/10 | 24 |
|
25% |
| 8/10 | 13 |
|
14% |
| 7/10 | 1 |
|
1% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.65% Average
The raw data average (mean) for all the Juno Hall Backpackers and Camping valid reviews is 93.65% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
4 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 4 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
50% |
| 9/10 | 0 |
|
0% |
| 8/10 | 2 |
|
50% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Juno Hall Backpackers and Camping face-to-face reviews is 90.00% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.82%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ailsa McIntosh | 9/10 | 48 days | 100% |
| Lisa | 10/10 | 232 days | 98% |
| Ti | 9/10 | 262 days | 96% |
| Felicia | 9/10 | 262 days | 96% |
| Marijke | 10/10 | 383 days | 93% |
| Bea | 10/10 | 413 days | 91% |
| Cam an | 10/10 | 413 days | 91% |
| Pat | 10/10 | 658 days | 76% |
| Sabine | 10/10 | 718 days | 71% |
| Rachel | 6/10 | 718 days | 61% |
| Tine Warner | 10/10 | 749 days | 69% |
| Ashley + Mike | 10/10 | 749 days | 69% |
| Fabian Ullrich | 10/10 | 779 days | 66% |
| Rian Caccianiga | 10/10 | 779 days | 66% |
| K Robertson | 10/10 | 810 days | 63% |
| Marie Perret | 10/10 | 810 days | 63% |
| Katie | 10/10 | 993 days | 45% |
| James Kidston | 10/10 | 1024 days | 42% |
| Szilveszter | 10/10 | 1024 days | 42% |
| Claire Jones | 10/10 | 1024 days | 42% |
| Charlie | 10/10 | 1024 days | 42% |
| Manuel Mayer | 10/10 | 1052 days | 40% |
| Wayne | 10/10 | 1052 days | 40% |
| Arie | 9/10 | 1052 days | 39% |
| Kirsty | 8/10 | 1083 days | 36% |
| Jesper | 10/10 | 1083 days | 37% |
| Laura Jarry | 10/10 | 1175 days | 29% |
| cearon | 9/10 | 1328 days | 19% |
| MB | 7/10 | 1632 days | 7% |
| Patrícia | 9/10 | 1723 days | 6% |
| Ashleigh | 10/10 | 1754 days | 5% |
| Thomas | 10/10 | 1813 days | 5% |
| Finlay | 10/10 | 1905 days | 5% |
| Stefan Hohmann | 8/10 | 2119 days | 4% |
| Liz Wade | 8/10 | 2148 days | 4% |
| Kim | 8/10 | 2148 days | 4% |
| James Murphy | 10/10 | 2179 days | 4% |
| Dil | 10/10 | 2179 days | 4% |
| harre medemblik | 8/10 | 2240 days | 4% |
| Dennis Rijbroek | 10/10 | 2301 days | 4% |
| Mik Jennings | 9/10 | 2301 days | 4% |
| Anselm | 9/10 | 2332 days | 4% |
| Adrian and Tanya | 10/10 | 2363 days | 4% |
| Kate | 9/10 | 2424 days | 4% |
| Tash & Laura | 9/10 | 2513 days | 4% |
| Fabienne&Dustin | 10/10 | 2513 days | 4% |
| Alis | 10/10 | 2513 days | 4% |
| Emma | 10/10 | 2513 days | 4% |
| Nik | 9/10 | 2513 days | 4% |
| seph | 9/10 | 2544 days | 4% |
| Jan Z. | 10/10 | 2544 days | 4% |
| Gerrit | 10/10 | 2544 days | 4% |
| M Elsten | 10/10 | 2544 days | 4% |
| Jason | 10/10 | 2575 days | 4% |
| Agathe | 10/10 | 2605 days | 3% |
| Ali | 9/10 | 2636 days | 3% |
| Xiaoming Guo | 10/10 | 2636 days | 3% |
| Grizzly Girl | 10/10 | 2636 days | 3% |
| Gio | 10/10 | 2697 days | 3% |
| Stefano Clerici | 10/10 | 2728 days | 3% |
| C J B | 10/10 | 2758 days | 3% |
| L + J | 10/10 | 2789 days | 3% |
| Florian | 10/10 | 2819 days | 3% |
| Boguslaw MAKIELLO | 10/10 | 2833 days | 2% |
| M A Pelton | 9/10 | 2875 days | 3% |
| UK 50-something couple | 8/10 | 2878 days | 3% |
| Alyson Reid | 9/10 | 2892 days | 3% |
| Ewan Evans | 9/10 | 2942 days | 3% |
| Lucy Watson | 10/10 | 2969 days | 3% |
| Mairead Bushe | 10/10 | 2974 days | 3% |
| Artemis | 9/10 | 3187 days | 2% |
| Naira Prudencio | 10/10 | 3213 days | 2% |
| Mailhos Cécile | 10/10 | 3218 days | 2% |
| Caryn Grosvenor | 10/10 | 3237 days | 2% |
| Catherine Kay | 8/10 | 3258 days | 2% |
| Svetlana L | 10/10 | 3268 days | 2% |
| Rebecca Lindsey | 9/10 | 3274 days | 2% |
| Neil Warnock | 10/10 | 3305 days | 2% |
| Shelly Stanchuk | 9/10 | 3335 days | 2% |
| Becky and James | 10/10 | 3368 days | 2% |
| Mikael Torres | 9/10 | 3428 days | 2% |
| Pamela Hoffman | 8/10 | 3521 days | 2% |
| Daniel Fuell | 10/10 | 3528 days | 2% |
| John-Jozef Proczka | 9/10 | 3609 days | 1% |
| Loic Journet | 8/10 | 3616 days | 1% |
| Janneke Hekhuis | 8/10 | 3620 days | 1% |
| Max Brunner | 9/10 | 3663 days | 1% |
| Ruth P | 8/10 | 3671 days | 1% |
| Nurul Nadia Naziron | 9/10 | 3736 days | 1% |
| Lotte Spors | 10/10 | 3824 days | 1% |
| Chiara Magelli | 10/10 | 3837 days | 1% |
| Philip Mattes | 9/10 | 3909 days | 1% |
| Claude Nobs | 6/10 | 4005 days | 1% |
| Simon Mehlmann | 10/10 | 4288 days | 0% |
| Camille Gagnant | 8/10 | 4360 days | 0% |
| Amanda Neall | 8/10 | 5399 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Juno Hall Backpackers and Camping experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.55% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Juno Hall Backpackers and Camping experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Juno Hall Backpackers and Camping experience has been adjusted for 27 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 24 | -0.49% |
| 25 | -0.51% |
| 26 | -0.53% |
| 27 | -0.55% |
| 28 | -0.57% |
| 29 | -0.59% |
| 30 | -0.61% |
| … | … |
Balancing Adjustment
0.41% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
96%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.