G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Juno Hall Backpackers and Camping.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Juno Hall Backpackers and Camping
Valid Reviews
96 Valid Reviews
The Juno Hall Backpackers and Camping experience has a total of 101 reviews. There are 96 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 56 |
|
58% |
| 9/10 | 24 |
|
25% |
| 8/10 | 13 |
|
14% |
| 7/10 | 1 |
|
1% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.65% Average
The raw data average (mean) for all the Juno Hall Backpackers and Camping valid reviews is 93.65% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
4 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 4 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
50% |
| 9/10 | 0 |
|
0% |
| 8/10 | 2 |
|
50% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Juno Hall Backpackers and Camping face-to-face reviews is 90.00% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.78%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ailsa McIntosh | 9/10 | 110 days | 100% |
| Lisa | 10/10 | 294 days | 97% |
| Ti | 9/10 | 324 days | 95% |
| Felicia | 9/10 | 324 days | 95% |
| Marijke | 10/10 | 445 days | 90% |
| Bea | 10/10 | 475 days | 89% |
| Cam an | 10/10 | 475 days | 89% |
| Pat | 10/10 | 720 days | 72% |
| Sabine | 10/10 | 780 days | 66% |
| Rachel | 6/10 | 780 days | 57% |
| Tine Warner | 10/10 | 811 days | 64% |
| Ashley + Mike | 10/10 | 811 days | 64% |
| Fabian Ullrich | 10/10 | 841 days | 61% |
| Rian Caccianiga | 10/10 | 841 days | 61% |
| K Robertson | 10/10 | 872 days | 58% |
| Marie Perret | 10/10 | 872 days | 58% |
| Katie | 10/10 | 1055 days | 39% |
| James Kidston | 10/10 | 1086 days | 37% |
| Szilveszter | 10/10 | 1086 days | 37% |
| Claire Jones | 10/10 | 1086 days | 37% |
| Charlie | 10/10 | 1086 days | 37% |
| Manuel Mayer | 10/10 | 1114 days | 34% |
| Wayne | 10/10 | 1114 days | 34% |
| Arie | 9/10 | 1114 days | 34% |
| Kirsty | 8/10 | 1145 days | 31% |
| Jesper | 10/10 | 1145 days | 32% |
| Laura Jarry | 10/10 | 1237 days | 25% |
| cearon | 9/10 | 1390 days | 16% |
| MB | 7/10 | 1694 days | 6% |
| Patrícia | 9/10 | 1785 days | 5% |
| Ashleigh | 10/10 | 1816 days | 5% |
| Thomas | 10/10 | 1875 days | 5% |
| Finlay | 10/10 | 1967 days | 5% |
| Stefan Hohmann | 8/10 | 2181 days | 4% |
| Liz Wade | 8/10 | 2210 days | 4% |
| Kim | 8/10 | 2210 days | 4% |
| James Murphy | 10/10 | 2241 days | 4% |
| Dil | 10/10 | 2241 days | 4% |
| harre medemblik | 8/10 | 2302 days | 4% |
| Dennis Rijbroek | 10/10 | 2363 days | 4% |
| Mik Jennings | 9/10 | 2363 days | 4% |
| Anselm | 9/10 | 2394 days | 4% |
| Adrian and Tanya | 10/10 | 2425 days | 4% |
| Kate | 9/10 | 2486 days | 4% |
| Tash & Laura | 9/10 | 2575 days | 3% |
| Fabienne&Dustin | 10/10 | 2575 days | 4% |
| Alis | 10/10 | 2575 days | 4% |
| Emma | 10/10 | 2575 days | 4% |
| Nik | 9/10 | 2575 days | 3% |
| seph | 9/10 | 2606 days | 3% |
| Jan Z. | 10/10 | 2606 days | 3% |
| Gerrit | 10/10 | 2606 days | 3% |
| M Elsten | 10/10 | 2606 days | 3% |
| Jason | 10/10 | 2637 days | 3% |
| Agathe | 10/10 | 2667 days | 3% |
| Ali | 9/10 | 2698 days | 3% |
| Xiaoming Guo | 10/10 | 2698 days | 3% |
| Grizzly Girl | 10/10 | 2698 days | 3% |
| Gio | 10/10 | 2759 days | 3% |
| Stefano Clerici | 10/10 | 2790 days | 3% |
| C J B | 10/10 | 2820 days | 3% |
| L + J | 10/10 | 2851 days | 3% |
| Florian | 10/10 | 2881 days | 3% |
| Boguslaw MAKIELLO | 10/10 | 2895 days | 2% |
| M A Pelton | 9/10 | 2937 days | 3% |
| UK 50-something couple | 8/10 | 2940 days | 3% |
| Alyson Reid | 9/10 | 2954 days | 3% |
| Ewan Evans | 9/10 | 3004 days | 3% |
| Lucy Watson | 10/10 | 3031 days | 3% |
| Mairead Bushe | 10/10 | 3036 days | 3% |
| Artemis | 9/10 | 3249 days | 2% |
| Naira Prudencio | 10/10 | 3275 days | 2% |
| Mailhos Cécile | 10/10 | 3280 days | 2% |
| Caryn Grosvenor | 10/10 | 3299 days | 2% |
| Catherine Kay | 8/10 | 3320 days | 2% |
| Svetlana L | 10/10 | 3330 days | 2% |
| Rebecca Lindsey | 9/10 | 3336 days | 2% |
| Neil Warnock | 10/10 | 3367 days | 2% |
| Shelly Stanchuk | 9/10 | 3397 days | 2% |
| Becky and James | 10/10 | 3430 days | 2% |
| Mikael Torres | 9/10 | 3490 days | 2% |
| Pamela Hoffman | 8/10 | 3583 days | 1% |
| Daniel Fuell | 10/10 | 3590 days | 2% |
| John-Jozef Proczka | 9/10 | 3671 days | 1% |
| Loic Journet | 8/10 | 3678 days | 1% |
| Janneke Hekhuis | 8/10 | 3682 days | 1% |
| Max Brunner | 9/10 | 3725 days | 1% |
| Ruth P | 8/10 | 3733 days | 1% |
| Nurul Nadia Naziron | 9/10 | 3798 days | 1% |
| Lotte Spors | 10/10 | 3886 days | 1% |
| Chiara Magelli | 10/10 | 3899 days | 1% |
| Philip Mattes | 9/10 | 3971 days | 1% |
| Claude Nobs | 6/10 | 4067 days | 0% |
| Simon Mehlmann | 10/10 | 4350 days | 0% |
| Camille Gagnant | 8/10 | 4422 days | 1% |
| Amanda Neall | 8/10 | 5461 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Juno Hall Backpackers and Camping experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.82% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Juno Hall Backpackers and Camping experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Juno Hall Backpackers and Camping experience has been adjusted for 88 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 85 | -1.76% |
| 86 | -1.78% |
| 87 | -1.80% |
| 88 | -1.82% |
| 89 | -1.85% |
| 90 | -1.87% |
| 91 | -1.89% |
| … | … |
Balancing Adjustment
0.54% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.