Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Hot Water Beach TOP 10 Holiday Park

Valid Reviews

133 Valid Reviews

The Hot Water Beach TOP 10 Holiday Park experience has a total of 136 reviews. There are 133 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 133 valid reviews:

Rating Count Percentage
10/10 41
31%
9/10 37
28%
8/10 27
20%
7/10 14
11%
6/10 8
6%
5/10 3
2%
4/10 2
2%
3/10 1
1%
2/10 0
0%
1/10 0
0%

85.04% Average

The raw data average (mean) for all the Hot Water Beach TOP 10 Holiday Park valid reviews is 85.04% and is based on 133 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

72 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 133 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 72 face-to-face reviews:

Rating Count Percentage
10/10 22
31%
9/10 20
28%
8/10 14
19%
7/10 6
8%
6/10 4
6%
5/10 3
4%
4/10 2
3%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.89% Average

The raw data average (mean) for all the Hot Water Beach TOP 10 Holiday Park face-to-face reviews is 83.89% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.95%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Ines 6/10 120 days 81.11 87%
Kenny 8/10 182 days 90.01 97%
Chris 10/10 212 days 92.88 100%
Scooper 10/10 396 days 75.15 81%
Zoe 9/10 426 days 71.24 77%
The big German family 10/10 426 days 71.24 77%
Gaudenz Schnell 10/10 484 days 62.88 68%
Tash & Laura 8/10 485 days 59.59 64%
Jgcanada 10/10 485 days 62.73 68%
TP&MM 9/10 485 days 62.73 68%
Geoff Walker 10/10 577 days 47.52 51%
helen reeve 9/10 608 days 42.58 46%
Edward Lowe 10/10 608 days 42.58 46%
Chelsea 8/10 638 days 36.19 39%
Michael McMahon 10/10 791 days 19.64 21%
Magenta McHalick 8/10 847 days true 14.01 15%
Eversons 9/10 850 days 14.51 16%
Alyson Reid 7/10 864 days 12.24 13%
Shira LA 9/10 881 days 12.26 13%
Kimberley Timberlake 9/10 914 days 10.19 11%
Jye Hurrell 9/10 938 days 8.91 10%
Liz Quilty 5/10 1092 days true 4.05 4%
Julia Kurtz 9/10 1158 days 4.88 5%
Dave Rollison 10/10 1186 days 4.82 5%
Fabio Flepp 7/10 1193 days 4.38 5%
Ian McCaskill 7/10 1205 days 4.35 5%
Rima 9/10 1307 days 4.59 5%
Kate 8/10 1490 days 4.02 4%
John basham 9/10 1522 days 4.16 4%
Staffan Johansson 7/10 1563 days 3.72 4%
Raul Ellermann 9/10 1572 days true 4.07 4%
Bianca Biehl 9/10 1588 days 4.04 4%
Boris Gospodinov 8/10 1598 days 3.81 4%
Eric Beene 10/10 1615 days 3.98 4%
Jule & Thomas aus Hamburg Elternzeit 2015 8/10 1703 days 3.62 4%
Richard Thompson 10/10 1704 days 3.81 4%
Chester Martin 10/10 1749 days 3.72 4%
Elka Keijzer 10/10 1856 days 3.51 4%
Emily C 10/10 1886 days 3.45 4%
Oakley Miller 10/10 1917 days 3.39 4%
holidaymad from Solihull 6/10 1945 days 2.77 3%
Lieselotte Michels 7/10 1950 days 3.03 3%
Bes 10/10 1951 days true 3.32 4%
Julia Emery 9/10 1962 days 3.3 4%
Devan Sheppard 10/10 2005 days true 3.22 3%
Brita Topp 8/10 2222 days 2.65 3%
Christoph Betten 9/10 2261 days true 2.72 3%
Family Trip 9/10 2283 days 2.68 3%
Daniel Garcia Dezgado 9/10 2292 days true 2.66 3%
Ann Winter 10/10 2301 days true 2.64 3%
Phillip 10/10 2301 days true 2.64 3%
Klaus Petersen 8/10 2301 days true 2.51 3%
Rikke Petersen 8/10 2301 days true 2.51 3%
Anouck Roudet 4/10 2304 days true 2.08 2%
Florian Littmann 3/10 2313 days true 2.01 2%
Celine Darde 5/10 2323 days true 2.1 2%
Ludovic Denee 5/10 2323 days true 2.1 2%
Piotr Jurkowski 6/10 2327 days true 2.15 2%
Evian Bolz 8/10 2340 days true 2.44 3%
Harel Cliad 10/10 2340 days true 2.56 3%
Chen Levin 7/10 2340 days true 2.33 3%
nimrod yaron 10/10 2341 days true 2.56 3%
Pioter Jurkowski 7/10 2342 days 2.33 3%
mr burns 9/10 2342 days 2.56 3%
Aitnan Melman 8/10 2344 days true 2.43 3%
Reinhard Boettcher 10/10 2348 days true 2.55 3%
Angelika Bottcher 10/10 2348 days true 2.55 3%
Helene & Peter 8/10 2403 days 2.32 2%
FlyingKiwiGirl 8/10 2617 days 1.92 2%
Iban Dupont 9/10 2631 days true 1.99 2%
Emily Sweetman 6/10 2648 days 1.63 2%
Maxime 8/10 2660 days true 1.84 2%
Christoph Mueller 6/10 2670 days true 1.59 2%
William Notcutt 6/10 2707 days 1.53 2%
Joroen Borkert 8/10 2725 days true 1.72 2%
Wouter Trumpie 6/10 2727 days true 1.5 2%
tanyap 9/10 2738 days 1.78 2%
Terry Coles 10/10 2738 days true 1.78 2%
Gary Brooks 9/10 2738 days true 1.78 2%
Alexander Klein 9/10 2742 days true 1.78 2%
Doan 10/10 2743 days true 1.77 2%
Milena Heinrich 9/10 2744 days true 1.77 2%
Brigitte van Leeuwen-ud Meys 7/10 2754 days true 1.6 2%
Melina 7/10 2860 days 1.41 2%
yamutt 8/10 2982 days 1.24 1%
Peter Hart 4/10 3010 days true 0.99 1%
Michael Jefferies 9/10 3016 days true 1.24 1%
Romla 7/10 3020 days true 1.12 1%
Ronald Veldman 7/10 3020 days true 1.12 1%
Tom Pratt 7/10 3025 days true 1.11 1%
Elise Violet 9/10 3026 days true 1.22 1%
Lepied 9/10 3029 days true 1.22 1%
Petra 10/10 3037 days true 1.2 1%
Adam Critchley 8/10 3039 days true 1.14 1%
Sebastian 8/10 3040 days true 1.13 1%
Vbeirne 10/10 3073 days 1.13 1%
CMJ 9/10 3073 days 1.13 1%
S Tucker 6/10 3093 days true 0.9 1%
Niels Daubjerg 9/10 3105 days true 1.07 1%
Marc & Pauline 8/10 3110 days true 1.0 1%
Marek Woznica 9/10 3111 days true 1.05 1%
Rudy Witt 9/10 3120 days true 1.04 1%
CatherineStuart 10/10 3134 days 1.01 1%
Peter W. 7/10 3134 days 0.92 1%
Tina 10/10 3134 days true 1.01 1%
English_Campers 8/10 3348 days 0.56 1%
Jon_and_Family 8/10 3348 days 0.56 1%
Andreas Blessing 8/10 3359 days true 0.54 1%
Boehmer 9/10 3363 days true 0.56 1%
Wheeler 9/10 3368 days true 0.55 1%
Rolf 7/10 3370 days true 0.5 1%
Dirk Van Den Berg 10/10 3373 days true 0.54 1%
Katy Bourne 9/10 3373 days true 0.54 1%
Kees Stigter 8/10 3375 days true 0.51 1%
Birgette Weiner 9/10 3393 days true 0.5 1%
Tobias Torax 10/10 3394 days true 0.5 1%
Alexandra 10/10 3396 days true 0.5 1%
Theo Dykhuizen 8/10 3402 days true 0.46 0%
de Vries 10/10 3405 days true 0.48 1%
Euros 10/10 3469 days 0.35 0%
julialee272 10/10 3591 days 0.12 0%
astridaus 8/10 3713 days true 0.0 0%
Katharina 10/10 3747 days true 0.0 0%
David Milner 9/10 3750 days true 0.0 0%
Annemiek and Rianne 9/10 3785 days true 0.0 0%
Numun 8/10 3803 days 0.0 0%
warrenp 10/10 3819 days true 0.0 0%
Lynn Maguire 10/10 3820 days true 0.0 0%
jamesg 10/10 3832 days true 0.0 0%
Roman Hauri 10/10 3846 days true 0.0 0%
Jessica Clarisse 9/10 3846 days true 0.0 0%
Kazmeister 9/10 3864 days 0.0 0%
AndrewF78 10/10 4114 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hot Water Beach TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.29% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 106 days. However the Hot Water Beach TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Hot Water Beach TOP 10 Holiday Park experience has been adjusted for 105 days. Adjustments are according to the following table.

Days Adjustment
102 -1.25%
103 -1.26%
104 -1.28%
105 -1.29%
106 -1.30%
107 -1.31%
108 -1.32%

Final Ranking Score

88%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.