Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
135 Valid Reviews
The Hot Water Beach TOP 10 Holiday Park experience has a total of 138 reviews. There are 135 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 135 valid reviews:
The raw data average (mean) for all the Hot Water Beach TOP 10 Holiday Park valid reviews is 85.11% and is based on 135 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
72 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 135 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 72 face-to-face reviews:
The raw data average (mean) for all the Hot Water Beach TOP 10 Holiday Park face-to-face reviews is 83.89% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|The big German family||10/10||707 days||33%|
|Gaudenz Schnell||10/10||766 days||25%|
|Tash & Laura||8/10||766 days||24%|
|Geoff Walker||10/10||858 days||16%|
|helen reeve||9/10||889 days||13%|
|Edward Lowe||10/10||889 days||13%|
|Michael McMahon||10/10||1072 days||6%|
|Magenta McHalick||8/10||1128 days||5%|
|Alyson Reid||7/10||1145 days||5%|
|Shira LA||9/10||1162 days||6%|
|Kimberley Timberlake||9/10||1195 days||5%|
|Jye Hurrell||9/10||1219 days||5%|
|Liz Quilty||5/10||1373 days||4%|
|Julia Kurtz||9/10||1439 days||5%|
|Dave Rollison||10/10||1468 days||5%|
|Fabio Flepp||7/10||1474 days||4%|
|Ian McCaskill||7/10||1486 days||4%|
|John basham||9/10||1803 days||4%|
|Staffan Johansson||7/10||1844 days||4%|
|Raul Ellermann||9/10||1853 days||4%|
|Bianca Biehl||9/10||1869 days||4%|
|Boris Gospodinov||8/10||1879 days||4%|
|Eric Beene||10/10||1896 days||4%|
|Jule & Thomas aus Hamburg Elternzeit 2015||8/10||1985 days||4%|
|Richard Thompson||10/10||1985 days||4%|
|Chester Martin||10/10||2030 days||4%|
|Elka Keijzer||10/10||2138 days||3%|
|Emily C||10/10||2168 days||3%|
|Oakley Miller||10/10||2199 days||3%|
|holidaymad from Solihull||6/10||2227 days||3%|
|Lieselotte Michels||7/10||2231 days||3%|
|Julia Emery||9/10||2243 days||3%|
|Devan Sheppard||10/10||2286 days||3%|
|Brita Topp||8/10||2503 days||2%|
|Christoph Betten||9/10||2542 days||2%|
|Family Trip||9/10||2564 days||2%|
|Daniel Garcia Dezgado||9/10||2573 days||2%|
|Ann Winter||10/10||2582 days||2%|
|Klaus Petersen||8/10||2582 days||2%|
|Rikke Petersen||8/10||2582 days||2%|
|Anouck Roudet||4/10||2585 days||2%|
|Florian Littmann||3/10||2594 days||2%|
|Celine Darde||5/10||2604 days||2%|
|Ludovic Denee||5/10||2604 days||2%|
|Piotr Jurkowski||6/10||2608 days||2%|
|Evian Bolz||8/10||2621 days||2%|
|Harel Cliad||10/10||2621 days||2%|
|Chen Levin||7/10||2621 days||2%|
|nimrod yaron||10/10||2622 days||2%|
|Pioter Jurkowski||7/10||2623 days||2%|
|mr burns||9/10||2623 days||2%|
|Aitnan Melman||8/10||2625 days||2%|
|Reinhard Boettcher||10/10||2629 days||2%|
|Angelika Bottcher||10/10||2629 days||2%|
|Helene & Peter||8/10||2684 days||2%|
|Iban Dupont||9/10||2912 days||2%|
|Emily Sweetman||6/10||2929 days||1%|
|Christoph Mueller||6/10||2951 days||1%|
|William Notcutt||6/10||2988 days||1%|
|Joroen Borkert||8/10||3006 days||1%|
|Wouter Trumpie||6/10||3008 days||1%|
|Terry Coles||10/10||3019 days||1%|
|Gary Brooks||9/10||3019 days||1%|
|Alexander Klein||9/10||3023 days||1%|
|Milena Heinrich||9/10||3025 days||1%|
|Brigitte van Leeuwen-ud Meys||7/10||3035 days||1%|
|Peter Hart||4/10||3291 days||1%|
|Michael Jefferies||9/10||3297 days||1%|
|Ronald Veldman||7/10||3301 days||1%|
|Tom Pratt||7/10||3306 days||1%|
|Elise Violet||9/10||3307 days||1%|
|Adam Critchley||8/10||3320 days||1%|
|S Tucker||6/10||3374 days||1%|
|Niels Daubjerg||9/10||3386 days||1%|
|Marc & Pauline||8/10||3391 days||1%|
|Marek Woznica||9/10||3392 days||1%|
|Rudy Witt||9/10||3401 days||1%|
|Peter W.||7/10||3415 days||0%|
|Andreas Blessing||8/10||3640 days||0%|
|Dirk Van Den Berg||10/10||3654 days||1%|
|Katy Bourne||9/10||3654 days||1%|
|Kees Stigter||8/10||3656 days||1%|
|Birgette Weiner||9/10||3674 days||1%|
|Tobias Torax||10/10||3675 days||1%|
|Theo Dykhuizen||8/10||3683 days||1%|
|de Vries||10/10||3686 days||1%|
|David Milner||9/10||4031 days||1%|
|Annemiek and Rianne||9/10||4066 days||1%|
|Lynn Maguire||10/10||4101 days||1%|
|Roman Hauri||10/10||4127 days||1%|
|Jessica Clarisse||9/10||4127 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hot Water Beach TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 56 days. However the Hot Water Beach TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hot Water Beach TOP 10 Holiday Park experience has been adjusted for 101 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.