Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Hot Water Beach TOP 10 Holiday Park

Valid Reviews

135 Valid Reviews

The Hot Water Beach TOP 10 Holiday Park experience has a total of 138 reviews. There are 135 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 135 valid reviews:

Rating Count Percentage
10/10 42
31%
9/10 37
27%
8/10 28
21%
7/10 14
10%
6/10 8
6%
5/10 3
2%
4/10 2
1%
3/10 1
1%
2/10 0
0%
1/10 0
0%

85.11% Average

The raw data average (mean) for all the Hot Water Beach TOP 10 Holiday Park valid reviews is 85.11% and is based on 135 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

72 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 135 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 72 face-to-face reviews:

Rating Count Percentage
10/10 22
31%
9/10 20
28%
8/10 14
19%
7/10 6
8%
6/10 4
6%
5/10 3
4%
4/10 2
3%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.89% Average

The raw data average (mean) for all the Hot Water Beach TOP 10 Holiday Park face-to-face reviews is 83.89% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.08%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Robo 8/10 413 days 100%
Ines 6/10 595 days 53%
Kenny 8/10 657 days 48%
Chris 10/10 687 days 45%
Scooper 10/10 871 days 19%
Zoe 9/10 901 days 16%
The big German family 10/10 901 days 16%
Gaudenz Schnell 10/10 960 days 11%
Tash & Laura 8/10 960 days 11%
Jgcanada 10/10 960 days 11%
TP&MM 9/10 960 days 11%
Niven 10/10 960 days 11%
Geoff Walker 10/10 1052 days 8%
helen reeve 9/10 1083 days 7%
Edward Lowe 10/10 1083 days 7%
Chelsea 8/10 1113 days 7%
Michael McMahon 10/10 1266 days 7%
Magenta McHalick 8/10 1322 days 6%
Eversons 9/10 1325 days 6%
Alyson Reid 7/10 1339 days 6%
Shira LA 9/10 1356 days 6%
Kimberley Timberlake 9/10 1389 days 6%
Jye Hurrell 9/10 1413 days 6%
Liz Quilty 5/10 1567 days 5%
Julia Kurtz 9/10 1633 days 6%
Dave Rollison 10/10 1662 days 6%
Fabio Flepp 7/10 1668 days 5%
Ian McCaskill 7/10 1680 days 5%
Rima 9/10 1782 days 5%
Kate 8/10 1965 days 4%
John basham 9/10 1997 days 5%
Staffan Johansson 7/10 2038 days 4%
Raul Ellermann 9/10 2047 days 4%
Bianca Biehl 9/10 2063 days 4%
Boris Gospodinov 8/10 2073 days 4%
Eric Beene 10/10 2090 days 4%
Jule & Thomas aus Hamburg Elternzeit 2015 8/10 2179 days 4%
Richard Thompson 10/10 2179 days 4%
Chester Martin 10/10 2224 days 4%
Elka Keijzer 10/10 2332 days 4%
Emily C 10/10 2362 days 4%
Oakley Miller 10/10 2393 days 3%
holidaymad from Solihull 6/10 2421 days 3%
Lieselotte Michels 7/10 2425 days 3%
Bes 10/10 2426 days 3%
Julia Emery 9/10 2437 days 3%
Devan Sheppard 10/10 2480 days 3%
Brita Topp 8/10 2697 days 2%
Christoph Betten 9/10 2736 days 2%
Family Trip 9/10 2758 days 2%
Daniel Garcia Dezgado 9/10 2767 days 2%
Ann Winter 10/10 2776 days 2%
Phillip 10/10 2776 days 2%
Klaus Petersen 8/10 2776 days 2%
Rikke Petersen 8/10 2776 days 2%
Anouck Roudet 4/10 2779 days 2%
Florian Littmann 3/10 2788 days 2%
Celine Darde 5/10 2798 days 2%
Ludovic Denee 5/10 2798 days 2%
Piotr Jurkowski 6/10 2802 days 2%
Evian Bolz 8/10 2815 days 2%
Harel Cliad 10/10 2815 days 2%
Chen Levin 7/10 2815 days 2%
nimrod yaron 10/10 2816 days 2%
Pioter Jurkowski 7/10 2817 days 2%
mr burns 9/10 2817 days 2%
Aitnan Melman 8/10 2819 days 2%
Reinhard Boettcher 10/10 2823 days 2%
Angelika Bottcher 10/10 2823 days 2%
Helene & Peter 8/10 2878 days 2%
FlyingKiwiGirl 8/10 3092 days 1%
Iban Dupont 9/10 3106 days 1%
Emily Sweetman 6/10 3123 days 1%
Maxime 8/10 3135 days 1%
Christoph Mueller 6/10 3145 days 1%
William Notcutt 6/10 3182 days 1%
Joroen Borkert 8/10 3200 days 1%
Wouter Trumpie 6/10 3202 days 1%
tanyap 9/10 3213 days 1%
Terry Coles 10/10 3213 days 1%
Gary Brooks 9/10 3213 days 1%
Alexander Klein 9/10 3217 days 1%
Doan 10/10 3218 days 1%
Milena Heinrich 9/10 3219 days 1%
Brigitte van Leeuwen-ud Meys 7/10 3229 days 1%
Melina 7/10 3335 days 1%
yamutt 8/10 3457 days 0%
Peter Hart 4/10 3485 days 0%
Michael Jefferies 9/10 3491 days 0%
Romla 7/10 3495 days 0%
Ronald Veldman 7/10 3495 days 0%
Tom Pratt 7/10 3500 days 0%
Elise Violet 9/10 3501 days 0%
Lepied 9/10 3504 days 0%
Petra 10/10 3512 days 0%
Adam Critchley 8/10 3514 days 0%
Sebastian 8/10 3515 days 0%
Vbeirne 10/10 3548 days 0%
CMJ 9/10 3548 days 0%
S Tucker 6/10 3568 days 0%
Niels Daubjerg 9/10 3580 days 0%
Marc & Pauline 8/10 3585 days 0%
Marek Woznica 9/10 3586 days 0%
Rudy Witt 9/10 3595 days 0%
CatherineStuart 10/10 3609 days 0%
Peter W. 7/10 3609 days 0%
Tina 10/10 3609 days 0%
English_Campers 8/10 3823 days 1%
Jon_and_Family 8/10 3823 days 1%
Andreas Blessing 8/10 3834 days 1%
Boehmer 9/10 3838 days 1%
Wheeler 9/10 3843 days 1%
Rolf 7/10 3845 days 1%
Dirk Van Den Berg 10/10 3848 days 1%
Katy Bourne 9/10 3848 days 1%
Kees Stigter 8/10 3850 days 1%
Birgette Weiner 9/10 3868 days 1%
Tobias Torax 10/10 3869 days 1%
Alexandra 10/10 3871 days 1%
Theo Dykhuizen 8/10 3877 days 1%
de Vries 10/10 3880 days 1%
Euros 10/10 3944 days 1%
julialee272 10/10 4066 days 1%
astridaus 8/10 4188 days 1%
Katharina 10/10 4222 days 1%
David Milner 9/10 4225 days 1%
Annemiek and Rianne 9/10 4260 days 1%
Numun 8/10 4278 days 1%
warrenp 10/10 4294 days 1%
Lynn Maguire 10/10 4295 days 1%
jamesg 10/10 4307 days 1%
Roman Hauri 10/10 4321 days 1%
Jessica Clarisse 9/10 4321 days 1%
Kazmeister 9/10 4339 days 1%
AndrewF78 10/10 4589 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hot Water Beach TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.98% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 76 days. However the Hot Water Beach TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Hot Water Beach TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.94%
198 -2.95%
199 -2.97%
200 -2.98%
201 -3.00%
202 -3.01%
203 -3.03%

Final Ranking Score

82%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.