Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Hot Water Beach TOP 10 Holiday Park

Valid Reviews

130 Valid Reviews

The Hot Water Beach TOP 10 Holiday Park experience has a total of 133 reviews. There are 130 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 130 valid reviews:

Rating Count Percentage
10/10 40
31%
9/10 37
28%
8/10 26
20%
7/10 14
11%
6/10 7
5%
5/10 3
2%
4/10 2
2%
3/10 1
1%
2/10 0
0%
1/10 0
0%

85.15% Average

The raw data average (mean) for all the Hot Water Beach TOP 10 Holiday Park valid reviews is 85.15% and is based on 130 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

72 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 130 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 72 face-to-face reviews:

Rating Count Percentage
10/10 22
31%
9/10 20
28%
8/10 14
19%
7/10 6
8%
6/10 4
6%
5/10 3
4%
4/10 2
3%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.89% Average

The raw data average (mean) for all the Hot Water Beach TOP 10 Holiday Park face-to-face reviews is 83.89% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.47%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Scooper 10/10 117 days 97.83 100%
Zoe 9/10 147 days 96.58 99%
The big German family 10/10 147 days 96.58 99%
Gaudenz Schnell 10/10 205 days 93.34 95%
Tash & Laura 8/10 206 days 88.61 90%
Jgcanada 10/10 206 days 93.28 95%
TP&MM 9/10 206 days 93.28 95%
Geoff Walker 10/10 298 days 85.93 88%
helen reeve 9/10 329 days 82.85 85%
Edward Lowe 10/10 329 days 82.85 85%
Chelsea 8/10 359 days 75.6 77%
Michael McMahon 10/10 512 days 58.46 59%
Magenta McHalick 8/10 568 days true 46.56 47%
Eversons 9/10 571 days 48.51 49%
Alyson Reid 7/10 585 days 42.06 43%
Shira LA 9/10 602 days 43.51 44%
Kimberley Timberlake 9/10 635 days 38.53 39%
Jye Hurrell 9/10 659 days 35.12 35%
Liz Quilty 5/10 813 days true 14.26 14%
Julia Kurtz 9/10 879 days 12.39 12%
Dave Rollison 10/10 907 days 10.6 10%
Fabio Flepp 7/10 914 days 9.27 9%
Ian McCaskill 7/10 926 days 8.67 8%
Rima 9/10 1028 days 5.71 5%
Kate 8/10 1211 days 4.58 4%
John basham 9/10 1243 days 4.77 4%
Staffan Johansson 7/10 1284 days 4.29 4%
Raul Ellermann 9/10 1293 days true 4.7 4%
Bianca Biehl 9/10 1309 days 4.67 4%
Boris Gospodinov 8/10 1319 days 4.43 4%
Eric Beene 10/10 1336 days 4.63 4%
Jule & Thomas aus Hamburg Elternzeit 2015 8/10 1424 days 4.27 4%
Richard Thompson 10/10 1425 days 4.5 4%
Chester Martin 10/10 1470 days 4.43 4%
Elka Keijzer 10/10 1577 days 4.27 4%
Emily C 10/10 1607 days 4.22 3%
Oakley Miller 10/10 1638 days 4.17 3%
holidaymad from Solihull 6/10 1666 days 3.43 3%
Lieselotte Michels 7/10 1671 days 3.75 3%
Bes 10/10 1672 days true 4.12 3%
Julia Emery 9/10 1683 days 4.11 3%
Devan Sheppard 10/10 1726 days true 4.04 3%
Brita Topp 8/10 1943 days 3.52 3%
Christoph Betten 9/10 1982 days true 3.65 3%
Family Trip 9/10 2004 days 3.62 3%
Daniel Garcia Dezgado 9/10 2013 days true 3.6 3%
Ann Winter 10/10 2022 days true 3.59 3%
Phillip 10/10 2022 days true 3.59 3%
Klaus Petersen 8/10 2022 days true 3.41 3%
Rikke Petersen 8/10 2022 days true 3.41 3%
Anouck Roudet 4/10 2025 days true 2.83 2%
Florian Littmann 3/10 2034 days true 2.75 2%
Celine Darde 5/10 2044 days true 2.88 2%
Ludovic Denee 5/10 2044 days true 2.88 2%
Piotr Jurkowski 6/10 2048 days true 2.95 2%
Evian Bolz 8/10 2061 days true 3.35 3%
Harel Cliad 10/10 2061 days true 3.53 3%
Chen Levin 7/10 2061 days true 3.21 2%
nimrod yaron 10/10 2062 days true 3.53 3%
Pioter Jurkowski 7/10 2063 days 3.21 2%
mr burns 9/10 2063 days 3.53 3%
Aitnan Melman 8/10 2065 days true 3.35 3%
Reinhard Boettcher 10/10 2069 days true 3.52 3%
Angelika Bottcher 10/10 2069 days true 3.52 3%
Helene & Peter 8/10 2124 days 3.26 3%
FlyingKiwiGirl 8/10 2338 days 2.95 2%
Iban Dupont 9/10 2352 days true 3.09 2%
Emily Sweetman 6/10 2369 days 2.54 2%
Maxime 8/10 2381 days true 2.89 2%
Christoph Mueller 6/10 2391 days true 2.51 2%
William Notcutt 6/10 2428 days 2.47 2%
Joroen Borkert 8/10 2446 days true 2.8 2%
Wouter Trumpie 6/10 2448 days true 2.44 2%
tanyap 9/10 2459 days 2.92 2%
Terry Coles 10/10 2459 days true 2.92 2%
Gary Brooks 9/10 2459 days true 2.92 2%
Alexander Klein 9/10 2463 days true 2.92 2%
Doan 10/10 2464 days true 2.92 2%
Milena Heinrich 9/10 2465 days true 2.91 2%
Brigitte van Leeuwen-ud Meys 7/10 2475 days true 2.64 2%
Melina 7/10 2581 days 2.49 2%
yamutt 8/10 2703 days 2.42 2%
Peter Hart 4/10 2731 days true 1.98 1%
Michael Jefferies 9/10 2737 days true 2.5 2%
Romla 7/10 2741 days true 2.27 1%
Ronald Veldman 7/10 2741 days true 2.27 1%
Tom Pratt 7/10 2746 days true 2.26 1%
Elise Violet 9/10 2747 days true 2.49 2%
Lepied 9/10 2750 days true 2.48 2%
Petra 10/10 2758 days true 2.47 2%
Adam Critchley 8/10 2760 days true 2.34 2%
Sebastian 8/10 2761 days true 2.34 2%
Vbeirne 10/10 2794 days 2.41 2%
CMJ 9/10 2794 days 2.41 2%
S Tucker 6/10 2814 days true 1.98 1%
Niels Daubjerg 9/10 2826 days true 2.37 2%
Marc & Pauline 8/10 2831 days true 2.24 1%
Marek Woznica 9/10 2832 days true 2.36 2%
Rudy Witt 9/10 2841 days true 2.34 2%
CatherineStuart 10/10 2855 days 2.32 2%
Peter W. 7/10 2855 days 2.11 1%
Tina 10/10 2855 days true 2.32 2%
English_Campers 8/10 3069 days 1.9 1%
Jon_and_Family 8/10 3069 days 1.9 1%
Andreas Blessing 8/10 3080 days true 1.88 1%
Boehmer 9/10 3084 days true 1.97 1%
Wheeler 9/10 3089 days true 1.96 1%
Rolf 7/10 3091 days true 1.79 1%
Dirk Van Den Berg 10/10 3094 days true 1.96 1%
Katy Bourne 9/10 3094 days true 1.96 1%
Kees Stigter 8/10 3096 days true 1.86 1%
Birgette Weiner 9/10 3114 days true 1.93 1%
Tobias Torax 10/10 3115 days true 1.93 1%
Alexandra 10/10 3117 days true 1.92 1%
Theo Dykhuizen 8/10 3123 days true 1.82 1%
de Vries 10/10 3126 days true 1.91 1%
Euros 10/10 3190 days 1.81 1%
julialee272 10/10 3312 days 1.63 1%
astridaus 8/10 3434 days true 1.37 1%
Katharina 10/10 3468 days true 1.39 1%
David Milner 9/10 3471 days true 1.38 1%
Annemiek and Rianne 9/10 3506 days true 1.33 1%
Numun 8/10 3524 days 1.24 0%
warrenp 10/10 3540 days true 1.28 0%
Lynn Maguire 10/10 3541 days true 1.28 0%
jamesg 10/10 3553 days true 1.26 0%
Roman Hauri 10/10 3567 days true 1.24 0%
Jessica Clarisse 9/10 3567 days true 1.24 0%
Kazmeister 9/10 3585 days 1.21 0%
AndrewF78 10/10 3835 days true 0.83 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hot Water Beach TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.92% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Hot Water Beach TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Hot Water Beach TOP 10 Holiday Park experience has been adjusted for 96 days. Adjustments are according to the following table.

Days Adjustment
93 -1.86%
94 -1.88%
95 -1.90%
96 -1.92%
97 -1.94%
98 -1.96%
99 -1.98%

Final Ranking Score

89%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.