Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Hot Water Beach TOP 10 Holiday Park

Valid Reviews

130 Valid Reviews

The Hot Water Beach TOP 10 Holiday Park experience has a total of 133 reviews. There are 130 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 130 valid reviews:

Rating Count Percentage
10/10 40
31%
9/10 37
28%
8/10 26
20%
7/10 14
11%
6/10 7
5%
5/10 3
2%
4/10 2
2%
3/10 1
1%
2/10 0
0%
1/10 0
0%

85.15% Average

The raw data average (mean) for all the Hot Water Beach TOP 10 Holiday Park valid reviews is 85.15% and is based on 130 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

72 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 130 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 72 face-to-face reviews:

Rating Count Percentage
10/10 22
31%
9/10 20
28%
8/10 14
19%
7/10 6
8%
6/10 4
6%
5/10 3
4%
4/10 2
3%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.89% Average

The raw data average (mean) for all the Hot Water Beach TOP 10 Holiday Park face-to-face reviews is 83.89% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.26%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Scooper 10/10 22 days 99.92 100%
Zoe 9/10 52 days 99.57 100%
The big German family 10/10 52 days 99.57 100%
Gaudenz Schnell 10/10 110 days 98.08 98%
Tash & Laura 8/10 111 days 98.05 98%
Jgcanada 10/10 111 days 98.05 98%
TP&MM 9/10 111 days 98.05 98%
Geoff Walker 10/10 203 days 93.47 93%
helen reeve 9/10 234 days 91.32 91%
Edward Lowe 10/10 234 days 91.32 91%
Chelsea 8/10 264 days 88.96 89%
Michael McMahon 10/10 417 days 72.45 72%
Magenta McHalick 8/10 473 days true 77.46 77%
Eversons 9/10 476 days 64.1 64%
Alyson Reid 7/10 490 days 61.95 61%
Shira LA 9/10 507 days 59.27 59%
Kimberley Timberlake 9/10 540 days 53.79 53%
Jye Hurrell 9/10 564 days 49.68 49%
Liz Quilty 5/10 718 days true 33.03 32%
Julia Kurtz 9/10 784 days 20.33 19%
Dave Rollison 10/10 812 days 17.69 16%
Fabio Flepp 7/10 819 days 17.07 16%
Ian McCaskill 7/10 831 days 16.04 15%
Rima 9/10 933 days 9.16 8%
Kate 8/10 1116 days 4.97 3%
John basham 9/10 1148 days 4.93 3%
Staffan Johansson 7/10 1189 days 4.87 3%
Raul Ellermann 9/10 1198 days true 5.83 4%
Bianca Biehl 9/10 1214 days 4.84 3%
Boris Gospodinov 8/10 1224 days 4.82 3%
Eric Beene 10/10 1241 days 4.8 3%
Jule & Thomas aus Hamburg Elternzeit 2015 8/10 1329 days 4.68 3%
Richard Thompson 10/10 1330 days 4.68 3%
Chester Martin 10/10 1375 days 4.62 3%
Elka Keijzer 10/10 1482 days 4.47 3%
Emily C 10/10 1512 days 4.43 3%
Oakley Miller 10/10 1543 days 4.39 3%
holidaymad from Solihull 6/10 1571 days 4.35 3%
Lieselotte Michels 7/10 1576 days 4.34 3%
Bes 10/10 1577 days true 5.21 4%
Julia Emery 9/10 1588 days 4.32 3%
Devan Sheppard 10/10 1631 days true 5.12 4%
Brita Topp 8/10 1848 days 3.97 2%
Christoph Betten 9/10 1887 days true 4.7 3%
Family Trip 9/10 1909 days 3.88 2%
Daniel Garcia Dezgado 9/10 1918 days true 4.65 3%
Ann Winter 10/10 1927 days true 4.63 3%
Phillip 10/10 1927 days true 4.63 3%
Klaus Petersen 8/10 1927 days true 4.63 3%
Rikke Petersen 8/10 1927 days true 4.63 3%
Anouck Roudet 4/10 1930 days true 4.36 3%
Florian Littmann 3/10 1939 days true 4.27 3%
Celine Darde 5/10 1949 days true 4.6 3%
Ludovic Denee 5/10 1949 days true 4.6 3%
Piotr Jurkowski 6/10 1953 days true 4.59 3%
Evian Bolz 8/10 1966 days true 4.57 3%
Harel Cliad 10/10 1966 days true 4.57 3%
Chen Levin 7/10 1966 days true 4.57 3%
nimrod yaron 10/10 1967 days true 4.57 3%
Pioter Jurkowski 7/10 1968 days 3.8 2%
mr burns 9/10 1968 days 3.8 2%
Aitnan Melman 8/10 1970 days true 4.56 3%
Reinhard Boettcher 10/10 1974 days true 4.56 3%
Angelika Bottcher 10/10 1974 days true 4.56 3%
Helene & Peter 8/10 2029 days 3.72 2%
FlyingKiwiGirl 8/10 2243 days 3.43 2%
Iban Dupont 9/10 2257 days true 4.09 2%
Emily Sweetman 6/10 2274 days 3.38 2%
Maxime 8/10 2286 days true 4.04 2%
Christoph Mueller 6/10 2296 days true 4.03 2%
William Notcutt 6/10 2333 days 3.3 2%
Joroen Borkert 8/10 2351 days true 3.94 2%
Wouter Trumpie 6/10 2353 days true 3.93 2%
tanyap 9/10 2364 days 3.26 2%
Terry Coles 10/10 2364 days true 3.91 2%
Gary Brooks 9/10 2364 days true 3.91 2%
Alexander Klein 9/10 2368 days true 3.91 2%
Doan 10/10 2369 days true 3.91 2%
Milena Heinrich 9/10 2370 days true 3.9 2%
Brigitte van Leeuwen-ud Meys 7/10 2380 days true 3.89 2%
Melina 7/10 2486 days 3.09 1%
yamutt 8/10 2608 days 2.93 1%
Peter Hart 4/10 2636 days true 3.26 2%
Michael Jefferies 9/10 2642 days true 3.46 2%
Romla 7/10 2646 days true 3.45 2%
Ronald Veldman 7/10 2646 days true 3.45 2%
Tom Pratt 7/10 2651 days true 3.44 2%
Elise Violet 9/10 2652 days true 3.44 2%
Lepied 9/10 2655 days true 3.44 2%
Petra 10/10 2663 days true 3.42 2%
Adam Critchley 8/10 2665 days true 3.42 2%
Sebastian 8/10 2666 days true 3.42 2%
Vbeirne 10/10 2699 days 2.8 1%
CMJ 9/10 2699 days 2.8 1%
S Tucker 6/10 2719 days true 3.33 2%
Niels Daubjerg 9/10 2731 days true 3.31 2%
Marc & Pauline 8/10 2736 days true 3.3 2%
Marek Woznica 9/10 2737 days true 3.3 2%
Rudy Witt 9/10 2746 days true 3.29 2%
CatherineStuart 10/10 2760 days 2.72 1%
Peter W. 7/10 2760 days 2.72 1%
Tina 10/10 2760 days true 3.26 2%
English_Campers 8/10 2974 days 2.43 1%
Jon_and_Family 8/10 2974 days 2.43 1%
Andreas Blessing 8/10 2985 days true 2.89 1%
Boehmer 9/10 2989 days true 2.89 1%
Wheeler 9/10 2994 days true 2.88 1%
Rolf 7/10 2996 days true 2.88 1%
Dirk Van Den Berg 10/10 2999 days true 2.87 1%
Katy Bourne 9/10 2999 days true 2.87 1%
Kees Stigter 8/10 3001 days true 2.87 1%
Birgette Weiner 9/10 3019 days true 2.84 1%
Tobias Torax 10/10 3020 days true 2.84 1%
Alexandra 10/10 3022 days true 2.83 1%
Theo Dykhuizen 8/10 3028 days true 2.82 1%
de Vries 10/10 3031 days true 2.82 1%
Euros 10/10 3095 days 2.26 1%
julialee272 10/10 3217 days 2.09 0%
astridaus 8/10 3339 days true 2.31 1%
Katharina 10/10 3373 days true 2.26 1%
David Milner 9/10 3376 days true 2.25 1%
Annemiek and Rianne 9/10 3411 days true 2.19 1%
Numun 8/10 3429 days 1.8 0%
warrenp 10/10 3445 days true 2.14 0%
Lynn Maguire 10/10 3446 days true 2.14 0%
jamesg 10/10 3458 days true 2.12 0%
Roman Hauri 10/10 3472 days true 2.09 0%
Jessica Clarisse 9/10 3472 days true 2.09 0%
Kazmeister 9/10 3490 days 1.72 0%
AndrewF78 10/10 3740 days true 1.65 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hot Water Beach TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.02% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Hot Water Beach TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Hot Water Beach TOP 10 Holiday Park experience has been adjusted for 1 day. Adjustments are according to the following table.

Days Adjustment
0 -0.00%
1 -0.02%
2 -0.04%
3 -0.06%
4 -0.08%

Final Ranking Score

89%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch