Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
134 Valid Reviews
The Hot Water Beach TOP 10 Holiday Park experience has a total of 137 reviews. There are 134 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 134 valid reviews:
The raw data average (mean) for all the Hot Water Beach TOP 10 Holiday Park valid reviews is 85.00% and is based on 134 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
72 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 134 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 72 face-to-face reviews:
The raw data average (mean) for all the Hot Water Beach TOP 10 Holiday Park face-to-face reviews is 83.89% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|The big German family||10/10||580 days||47.03||50%|
|Gaudenz Schnell||10/10||638 days||38.09||41%|
|Tash & Laura||8/10||639 days||36.05||38%|
|Geoff Walker||10/10||731 days||26.0||28%|
|helen reeve||9/10||762 days||22.57||24%|
|Edward Lowe||10/10||762 days||22.57||24%|
|Michael McMahon||10/10||945 days||8.57||9%|
|Magenta McHalick||8/10||1001 days||6.08||6%|
|Alyson Reid||7/10||1018 days||5.4||6%|
|Shira LA||9/10||1035 days||5.57||6%|
|Kimberley Timberlake||9/10||1068 days||5.12||5%|
|Jye Hurrell||9/10||1092 days||5.0||5%|
|Liz Quilty||5/10||1245 days||3.81||4%|
|Julia Kurtz||9/10||1312 days||4.58||5%|
|Dave Rollison||10/10||1340 days||4.52||5%|
|Fabio Flepp||7/10||1347 days||4.1||4%|
|Ian McCaskill||7/10||1359 days||4.08||4%|
|John basham||9/10||1676 days||3.86||4%|
|Staffan Johansson||7/10||1717 days||3.44||4%|
|Raul Ellermann||9/10||1726 days||3.77||4%|
|Bianca Biehl||9/10||1742 days||3.73||4%|
|Boris Gospodinov||8/10||1752 days||3.53||4%|
|Eric Beene||10/10||1769 days||3.68||4%|
|Jule & Thomas aus Hamburg Elternzeit 2015||8/10||1857 days||3.33||4%|
|Richard Thompson||10/10||1858 days||3.51||4%|
|Chester Martin||10/10||1902 days||3.42||4%|
|Elka Keijzer||10/10||2010 days||3.21||3%|
|Emily C||10/10||2040 days||3.15||3%|
|Oakley Miller||10/10||2071 days||3.09||3%|
|holidaymad from Solihull||6/10||2099 days||2.52||3%|
|Lieselotte Michels||7/10||2104 days||2.75||3%|
|Julia Emery||9/10||2116 days||3.0||3%|
|Devan Sheppard||10/10||2159 days||2.92||3%|
|Brita Topp||8/10||2375 days||2.37||3%|
|Christoph Betten||9/10||2415 days||2.42||3%|
|Family Trip||9/10||2437 days||2.37||3%|
|Daniel Garcia Dezgado||9/10||2446 days||2.36||3%|
|Ann Winter||10/10||2455 days||2.34||2%|
|Klaus Petersen||8/10||2455 days||2.22||2%|
|Rikke Petersen||8/10||2455 days||2.22||2%|
|Anouck Roudet||4/10||2458 days||1.84||2%|
|Florian Littmann||3/10||2467 days||1.78||2%|
|Celine Darde||5/10||2477 days||1.86||2%|
|Ludovic Denee||5/10||2477 days||1.86||2%|
|Piotr Jurkowski||6/10||2481 days||1.9||2%|
|Evian Bolz||8/10||2494 days||2.15||2%|
|Harel Cliad||10/10||2494 days||2.26||2%|
|Chen Levin||7/10||2494 days||2.06||2%|
|nimrod yaron||10/10||2495 days||2.26||2%|
|Pioter Jurkowski||7/10||2496 days||2.06||2%|
|mr burns||9/10||2496 days||2.26||2%|
|Aitnan Melman||8/10||2498 days||2.14||2%|
|Reinhard Boettcher||10/10||2502 days||2.25||2%|
|Angelika Bottcher||10/10||2502 days||2.25||2%|
|Helene & Peter||8/10||2557 days||2.03||2%|
|Iban Dupont||9/10||2785 days||1.69||2%|
|Emily Sweetman||6/10||2802 days||1.38||1%|
|Christoph Mueller||6/10||2824 days||1.34||1%|
|William Notcutt||6/10||2861 days||1.28||1%|
|Joroen Borkert||8/10||2879 days||1.43||2%|
|Wouter Trumpie||6/10||2881 days||1.25||1%|
|Terry Coles||10/10||2892 days||1.48||2%|
|Gary Brooks||9/10||2892 days||1.48||2%|
|Alexander Klein||9/10||2896 days||1.48||2%|
|Milena Heinrich||9/10||2898 days||1.47||2%|
|Brigitte van Leeuwen-ud Meys||7/10||2908 days||1.32||1%|
|Peter Hart||4/10||3164 days||0.75||1%|
|Michael Jefferies||9/10||3170 days||0.94||1%|
|Ronald Veldman||7/10||3174 days||0.85||1%|
|Tom Pratt||7/10||3179 days||0.84||1%|
|Elise Violet||9/10||3180 days||0.92||1%|
|Adam Critchley||8/10||3193 days||0.85||1%|
|S Tucker||6/10||3247 days||0.65||1%|
|Niels Daubjerg||9/10||3259 days||0.77||1%|
|Marc & Pauline||8/10||3264 days||0.72||1%|
|Marek Woznica||9/10||3265 days||0.75||1%|
|Rudy Witt||9/10||3274 days||0.74||1%|
|Peter W.||7/10||3288 days||0.64||1%|
|Andreas Blessing||8/10||3513 days||0.25||0%|
|Dirk Van Den Berg||10/10||3527 days||0.24||0%|
|Katy Bourne||9/10||3527 days||0.24||0%|
|Kees Stigter||8/10||3529 days||0.22||0%|
|Birgette Weiner||9/10||3547 days||0.2||0%|
|Tobias Torax||10/10||3548 days||0.2||0%|
|Theo Dykhuizen||8/10||3556 days||0.17||0%|
|de Vries||10/10||3559 days||0.18||0%|
|David Milner||9/10||3904 days||0.0||0%|
|Annemiek and Rianne||9/10||3939 days||0.0||0%|
|Lynn Maguire||10/10||3974 days||0.0||0%|
|Roman Hauri||10/10||4000 days||0.0||0%|
|Jessica Clarisse||9/10||4000 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hot Water Beach TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 50 days. However the Hot Water Beach TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hot Water Beach TOP 10 Holiday Park experience has been adjusted for 79 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.