Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Nick Morrison

Rankers owner

Hot Water Beach TOP 10 Holiday Park

Valid Reviews

134 Valid Reviews

The Hot Water Beach TOP 10 Holiday Park experience has a total of 137 reviews. There are 134 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 134 valid reviews:

Rating Count Percentage
10/10 41
31%
9/10 37
28%
8/10 28
21%
7/10 14
10%
6/10 8
6%
5/10 3
2%
4/10 2
1%
3/10 1
1%
2/10 0
0%
1/10 0
0%

85.00% Average

The raw data average (mean) for all the Hot Water Beach TOP 10 Holiday Park valid reviews is 85.00% and is based on 134 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

72 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 134 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 72 face-to-face reviews:

Rating Count Percentage
10/10 22
31%
9/10 20
28%
8/10 14
19%
7/10 6
8%
6/10 4
6%
5/10 3
4%
4/10 2
3%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.89% Average

The raw data average (mean) for all the Hot Water Beach TOP 10 Holiday Park face-to-face reviews is 83.89% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.13%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Robo 8/10 91 days 93.75 100%
Ines 6/10 274 days 73.13 78%
Kenny 8/10 336 days 78.0 83%
Chris 10/10 366 days 78.77 84%
Scooper 10/10 549 days 52.24 56%
Zoe 9/10 580 days 47.03 50%
The big German family 10/10 580 days 47.03 50%
Gaudenz Schnell 10/10 638 days 38.09 41%
Tash & Laura 8/10 639 days 36.05 38%
Jgcanada 10/10 639 days 37.95 40%
TP&MM 9/10 639 days 37.95 40%
Geoff Walker 10/10 731 days 26.0 28%
helen reeve 9/10 762 days 22.57 24%
Edward Lowe 10/10 762 days 22.57 24%
Chelsea 8/10 791 days 18.66 20%
Michael McMahon 10/10 945 days 8.57 9%
Magenta McHalick 8/10 1001 days true 6.08 6%
Eversons 9/10 1004 days 6.31 7%
Alyson Reid 7/10 1018 days 5.4 6%
Shira LA 9/10 1035 days 5.57 6%
Kimberley Timberlake 9/10 1068 days 5.12 5%
Jye Hurrell 9/10 1092 days 5.0 5%
Liz Quilty 5/10 1245 days true 3.81 4%
Julia Kurtz 9/10 1312 days 4.58 5%
Dave Rollison 10/10 1340 days 4.52 5%
Fabio Flepp 7/10 1347 days 4.1 4%
Ian McCaskill 7/10 1359 days 4.08 4%
Rima 9/10 1461 days 4.28 5%
Kate 8/10 1643 days 3.73 4%
John basham 9/10 1676 days 3.86 4%
Staffan Johansson 7/10 1717 days 3.44 4%
Raul Ellermann 9/10 1726 days true 3.77 4%
Bianca Biehl 9/10 1742 days 3.73 4%
Boris Gospodinov 8/10 1752 days 3.53 4%
Eric Beene 10/10 1769 days 3.68 4%
Jule & Thomas aus Hamburg Elternzeit 2015 8/10 1857 days 3.33 4%
Richard Thompson 10/10 1858 days 3.51 4%
Chester Martin 10/10 1902 days 3.42 4%
Elka Keijzer 10/10 2010 days 3.21 3%
Emily C 10/10 2040 days 3.15 3%
Oakley Miller 10/10 2071 days 3.09 3%
holidaymad from Solihull 6/10 2099 days 2.52 3%
Lieselotte Michels 7/10 2104 days 2.75 3%
Bes 10/10 2105 days true 3.02 3%
Julia Emery 9/10 2116 days 3.0 3%
Devan Sheppard 10/10 2159 days true 2.92 3%
Brita Topp 8/10 2375 days 2.37 3%
Christoph Betten 9/10 2415 days true 2.42 3%
Family Trip 9/10 2437 days 2.37 3%
Daniel Garcia Dezgado 9/10 2446 days true 2.36 3%
Ann Winter 10/10 2455 days true 2.34 2%
Phillip 10/10 2455 days true 2.34 2%
Klaus Petersen 8/10 2455 days true 2.22 2%
Rikke Petersen 8/10 2455 days true 2.22 2%
Anouck Roudet 4/10 2458 days true 1.84 2%
Florian Littmann 3/10 2467 days true 1.78 2%
Celine Darde 5/10 2477 days true 1.86 2%
Ludovic Denee 5/10 2477 days true 1.86 2%
Piotr Jurkowski 6/10 2481 days true 1.9 2%
Evian Bolz 8/10 2494 days true 2.15 2%
Harel Cliad 10/10 2494 days true 2.26 2%
Chen Levin 7/10 2494 days true 2.06 2%
nimrod yaron 10/10 2495 days true 2.26 2%
Pioter Jurkowski 7/10 2496 days 2.06 2%
mr burns 9/10 2496 days 2.26 2%
Aitnan Melman 8/10 2498 days true 2.14 2%
Reinhard Boettcher 10/10 2502 days true 2.25 2%
Angelika Bottcher 10/10 2502 days true 2.25 2%
Helene & Peter 8/10 2557 days 2.03 2%
FlyingKiwiGirl 8/10 2771 days 1.63 2%
Iban Dupont 9/10 2785 days true 1.69 2%
Emily Sweetman 6/10 2802 days 1.38 1%
Maxime 8/10 2814 days true 1.55 2%
Christoph Mueller 6/10 2824 days true 1.34 1%
William Notcutt 6/10 2861 days 1.28 1%
Joroen Borkert 8/10 2879 days true 1.43 2%
Wouter Trumpie 6/10 2881 days true 1.25 1%
tanyap 9/10 2892 days 1.48 2%
Terry Coles 10/10 2892 days true 1.48 2%
Gary Brooks 9/10 2892 days true 1.48 2%
Alexander Klein 9/10 2896 days true 1.48 2%
Doan 10/10 2897 days true 1.47 2%
Milena Heinrich 9/10 2898 days true 1.47 2%
Brigitte van Leeuwen-ud Meys 7/10 2908 days true 1.32 1%
Melina 7/10 3013 days 1.13 1%
yamutt 8/10 3136 days 0.96 1%
Peter Hart 4/10 3164 days true 0.75 1%
Michael Jefferies 9/10 3170 days true 0.94 1%
Romla 7/10 3174 days true 0.85 1%
Ronald Veldman 7/10 3174 days true 0.85 1%
Tom Pratt 7/10 3179 days true 0.84 1%
Elise Violet 9/10 3180 days true 0.92 1%
Lepied 9/10 3183 days true 0.91 1%
Petra 10/10 3191 days true 0.9 1%
Adam Critchley 8/10 3193 days true 0.85 1%
Sebastian 8/10 3194 days true 0.85 1%
Vbeirne 10/10 3227 days 0.83 1%
CMJ 9/10 3227 days 0.83 1%
S Tucker 6/10 3247 days true 0.65 1%
Niels Daubjerg 9/10 3259 days true 0.77 1%
Marc & Pauline 8/10 3264 days true 0.72 1%
Marek Woznica 9/10 3265 days true 0.75 1%
Rudy Witt 9/10 3274 days true 0.74 1%
CatherineStuart 10/10 3288 days 0.71 1%
Peter W. 7/10 3288 days 0.64 1%
Tina 10/10 3288 days true 0.71 1%
English_Campers 8/10 3502 days 0.28 0%
Jon_and_Family 8/10 3502 days 0.28 0%
Andreas Blessing 8/10 3513 days true 0.25 0%
Boehmer 9/10 3517 days true 0.26 0%
Wheeler 9/10 3522 days true 0.25 0%
Rolf 7/10 3524 days true 0.22 0%
Dirk Van Den Berg 10/10 3527 days true 0.24 0%
Katy Bourne 9/10 3527 days true 0.24 0%
Kees Stigter 8/10 3529 days true 0.22 0%
Birgette Weiner 9/10 3547 days true 0.2 0%
Tobias Torax 10/10 3548 days true 0.2 0%
Alexandra 10/10 3550 days true 0.2 0%
Theo Dykhuizen 8/10 3556 days true 0.17 0%
de Vries 10/10 3559 days true 0.18 0%
Euros 10/10 3623 days 0.05 0%
julialee272 10/10 3744 days 0.0 0%
astridaus 8/10 3867 days true 0.0 0%
Katharina 10/10 3901 days true 0.0 0%
David Milner 9/10 3904 days true 0.0 0%
Annemiek and Rianne 9/10 3939 days true 0.0 0%
Numun 8/10 3957 days 0.0 0%
warrenp 10/10 3973 days true 0.0 0%
Lynn Maguire 10/10 3974 days true 0.0 0%
jamesg 10/10 3986 days true 0.0 0%
Roman Hauri 10/10 4000 days true 0.0 0%
Jessica Clarisse 9/10 4000 days true 0.0 0%
Kazmeister 9/10 4018 days 0.0 0%
AndrewF78 10/10 4268 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hot Water Beach TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.53% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 50 days. However the Hot Water Beach TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Hot Water Beach TOP 10 Holiday Park experience has been adjusted for 79 days. Adjustments are according to the following table.

Days Adjustment
76 -1.47%
77 -1.49%
78 -1.51%
79 -1.53%
80 -1.55%
81 -1.57%
82 -1.59%

Final Ranking Score

86%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.