Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Whakapapa Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Whakapapa Holiday Park

Valid Reviews

151 Valid Reviews

The Whakapapa Holiday Park experience has a total of 155 reviews. There are 151 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 151 valid reviews:

Rating Count Percentage
10/10 34
23%
9/10 50
33%
8/10 35
23%
7/10 25
17%
6/10 3
2%
5/10 3
2%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

84.83% Average

The raw data average (mean) for all the Whakapapa Holiday Park valid reviews is 84.83% and is based on 151 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

72 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 151 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 72 face-to-face reviews:

Rating Count Percentage
10/10 8
11%
9/10 18
25%
8/10 23
32%
7/10 20
28%
6/10 2
3%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

80.97% Average

The raw data average (mean) for all the Whakapapa Holiday Park face-to-face reviews is 80.97% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.34%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Martinez Whanau 9/10 54 days 99.54 100%
Andy 3/10 54 days 76.64 77%
Paige 9/10 145 days 96.67 97%
Michael 10/10 145 days 96.67 97%
David Hart 9/10 176 days 95.09 95%
Beth 9/10 176 days 95.09 95%
Tash & Laura 8/10 204 days 88.74 89%
Francois & Caroline 9/10 235 days 91.25 92%
Elke fuenfstueck 6/10 266 days 73.69 74%
Rachael Dyson 9/10 295 days 86.21 87%
Grizzly Girl 9/10 327 days 83.06 83%
Ingrid Peters 10/10 327 days 83.06 83%
Kenza 8/10 327 days 78.9 79%
Jennie and kids 9/10 480 days 63.49 63%
Martha Godon 8/10 480 days 60.32 60%
Bradletn 8/10 510 days 55.84 56%
Helene 9/10 541 days 53.62 54%
The Weathersons 10/10 554 days true 51.38 51%
Helen Bond 10/10 569 days 48.84 49%
Luis Vigil Vidal 10/10 583 days true 46.54 46%
Millka Pietikainen 10/10 611 days 42.12 42%
Ronald Daigneault 8/10 624 days true 38.15 38%
Debbie Lesurf 10/10 638 days 38.09 38%
Joe Trigg 7/10 663 days 31.46 31%
Javier Mimbrera 9/10 721 days 27.17 27%
Alexander 10/10 840 days 15.3 15%
Mark Ravenscroft 10/10 846 days 14.82 14%
Roger 9/10 861 days 13.68 13%
Mailhos Cécile 9/10 909 days 10.48 10%
Mark Haydon 10/10 933 days 9.16 8%
Liz K 10/10 945 days 8.57 8%
Erich Brueggermann 7/10 963 days 7.06 6%
Monique Pos 10/10 986 days 6.88 6%
abd malik ahmad 8/10 995 days 6.26 6%
Gary Cohen 9/10 1025 days 5.78 5%
S Webb 9/10 1025 days 5.78 5%
Greg Mackay 8/10 1086 days 4.76 4%
Mikael Torres 9/10 1119 days 4.96 4%
Bianca Macri 10/10 1201 days 4.84 4%
David Elliott 10/10 1239 days 4.78 4%
Susan Woods 10/10 1270 days 4.73 4%
Torben Koop 10/10 1274 days 4.73 4%
Heather Scoltock 10/10 1296 days 4.69 4%
Ian Robb 10/10 1299 days 4.69 4%
Michele Johns 10/10 1299 days 4.69 4%
Steve Newton 10/10 1300 days 4.69 4%
Tine Fook 9/10 1317 days 4.66 4%
Paul Read 9/10 1330 days 4.64 4%
Sarah Hammond 8/10 1330 days 4.41 4%
Pablo Suarez Fernandez 9/10 1331 days 4.64 4%
Roel Boorsma 9/10 1349 days 4.61 4%
David Walter 5/10 1351 days 3.73 3%
Jo Batt 9/10 1366 days 4.59 4%
Jamie 9/10 1391 days 4.55 4%
Jule & Thomas aus Hamburg Elternzeit 2015 5/10 1422 days 3.65 3%
Suzanne Vermeulen 7/10 1423 days 4.1 3%
Denelle Coutts 9/10 1434 days 4.48 4%
María del Carmen Escandell 8/10 1461 days 4.22 3%
Andreas Knipper 9/10 1477 days 4.42 4%
Niall Crosby 10/10 1514 days 4.36 4%
Julie Walles 9/10 1514 days 4.36 4%
Constantin D 7/10 1669 days 3.75 3%
holidaymad from Solihull 8/10 1695 days 3.88 3%
John K 9/10 1756 days 3.99 3%
Mark Fisher 8/10 1756 days 3.79 3%
GN100 8/10 1787 days 3.75 3%
Daniel Capener 7/10 1880 days 3.46 3%
tim winders 9/10 1910 days 3.76 3%
Leonie Moeller 9/10 1980 days true 3.65 3%
Gillian Scott 9/10 2000 days 3.62 3%
Janina Zwerver 9/10 2004 days true 3.62 3%
Rita Hochstiasser 9/10 2027 days true 3.58 3%
Matthias Freiling 7/10 2028 days true 3.26 3%
Johannes 8/10 2029 days true 3.4 3%
Bert Snel 9/10 2060 days 3.53 3%
kiwifamily2 8/10 2061 days 3.35 3%
David Restell 9/10 2245 days 3.25 2%
David Lee 8/10 2379 days true 2.89 2%
Christopher Saunders 7/10 2409 days true 2.73 2%
Henrik Steinruecken 7/10 2439 days true 2.69 2%
Ramon Keller 10/10 2447 days true 2.94 2%
Anne Kerpershoek 8/10 2449 days true 2.79 2%
Camille Gerjat 7/10 2462 days true 2.66 2%
Faassen 5/10 2465 days true 2.36 2%
Fam von Hattem 7/10 2469 days true 2.65 2%
sueadegizmo 10/10 2640 days 2.65 2%
Mark Westebring 9/10 2719 days true 2.53 2%
Be Groen 8/10 2724 days true 2.39 2%
Daniel & Manuela 8/10 2738 days true 2.37 2%
Graham Platt 8/10 2741 days true 2.37 2%
Lars 9/10 2741 days true 2.49 2%
Michael Stoll 8/10 2742 days true 2.37 2%
Moritz 9/10 2745 days true 2.49 2%
Dominique 8/10 2745 days true 2.36 2%
Charlotte 7/10 2747 days true 2.26 1%
Hardy 9/10 2747 days true 2.49 2%
Marjolein Hartsuiker 8/10 2747 days true 2.36 2%
Corv V D Hof 7/10 2758 days true 2.25 1%
Guillaume Milcent 7/10 2758 days true 2.25 1%
Lotte Foged 8/10 2759 days true 2.34 2%
snoopidoops 9/10 2792 days 2.42 2%
Waldemar Schuler 9/10 2839 days true 2.35 2%
Lardy 8/10 2840 days true 2.23 1%
R & M Willows 9/10 2840 days true 2.34 2%
Amelia Tan-MaKhmalchi 10/10 2884 days 2.28 2%
james11 9/10 2884 days 2.28 2%
kelvin88 10/10 2884 days 2.28 2%
Jon11 10/10 2884 days 2.28 2%
john_seasoned_traveler 10/10 2884 days 2.28 2%
de Smedt 9/10 3070 days true 1.99 1%
Philip Gierke 7/10 3072 days true 1.81 1%
Knapen 9/10 3078 days true 1.98 1%
Kuhu 7/10 3082 days true 1.8 1%
Christian Pflegi 6/10 3086 days true 1.63 1%
Marianne Wheatley 10/10 3086 days true 1.97 1%
Wheeler 7/10 3087 days true 1.79 1%
Nick Tinnemeier 8/10 3088 days true 1.87 1%
Fam de Kruyf 8/10 3095 days true 1.86 1%
Fee_MacIntosh 10/10 3098 days 1.95 1%
Vincent 7/10 3102 days true 1.77 1%
Sanne 8/10 3102 days true 1.85 1%
Erica Moorhouse 8/10 3103 days true 1.85 1%
mr Schumader 10/10 3112 days true 1.93 1%
Helene Descamps 7/10 3114 days true 1.75 1%
Patrick Decoster 8/10 3119 days true 1.82 1%
Jane Hancock 9/10 3121 days true 1.92 1%
Nadia Husain 6/10 3126 days true 1.58 1%
hendrik king 9/10 3157 days 1.86 1%
Christof 10/10 3432 days 1.44 1%
astridaus 9/10 3432 days true 1.44 1%
Flora 9/10 3465 days true 1.39 1%
John Harrison 10/10 3470 days true 1.39 1%
anon 7/10 3470 days true 1.26 0%
Pierre Pilon 9/10 3471 days true 1.38 1%
Peter Koeck 10/10 3472 days true 1.38 1%
Sebastien Briant 8/10 3490 days true 1.29 1%
Schubert, Wolfgang & Claudia 8/10 3496 days true 1.28 1%
Beute Jacob 7/10 3504 days true 1.21 0%
Family van Hessem 7/10 3511 days true 1.2 0%
Thomas Signes 7/10 3518 days true 1.19 0%
kevinp 7/10 3534 days true 1.17 0%
ilkal 8/10 3539 days true 1.22 0%
elskeb 8/10 3541 days true 1.21 0%
Hanne Wichmann 10/10 3557 days true 1.25 0%
Steffi Marco 7/10 3557 days true 1.14 0%
Volker Jåkel 7/10 3560 days true 1.14 0%
MartinG 8/10 3830 days true 0.8 0%
GillianK 9/10 3832 days true 0.83 0%
Nick 8/10 3840 days true 0.78 0%
Nick 9/10 3841 days true 0.82 0%
Chris 9/10 3846 days true 0.81 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whakapapa Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.48% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Whakapapa Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Whakapapa Holiday Park experience has been adjusted for 24 days. Adjustments are according to the following table.

Days Adjustment
21 -0.42%
22 -0.44%
23 -0.46%
24 -0.48%
25 -0.50%
26 -0.52%
27 -0.54%

Final Ranking Score

86%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.