Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whakapapa Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
165 Valid Reviews
The Whakapapa Holiday Park experience has a total of 169 reviews. There are 165 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 165 valid reviews:
The raw data average (mean) for all the Whakapapa Holiday Park valid reviews is 84.85% and is based on 165 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
72 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 165 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 72 face-to-face reviews:
The raw data average (mean) for all the Whakapapa Holiday Park face-to-face reviews is 80.97% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Carl Bright||10/10||209 days||100%|
|Ashleigh Lim||10/10||209 days||100%|
|Stefan Hohmann||10/10||331 days||89%|
|Luis Vigil Vidal||10/10||452 days||73%|
|Michal Mazaki||3/10||483 days||52%|
|Michal Mazaki||3/10||483 days||52%|
|Chris Plummer||10/10||483 days||68%|
|Martinez Whanau||9/10||575 days||51%|
|David Hart||9/10||697 days||32%|
|Tash & Laura||8/10||725 days||27%|
|Francois & Caroline||9/10||756 days||25%|
|Elke fuenfstueck||6/10||787 days||18%|
|Rachael Dyson||9/10||816 days||19%|
|Grizzly Girl||9/10||848 days||16%|
|Ingrid Peters||10/10||848 days||16%|
|Jennie and kids||9/10||1001 days||7%|
|Martha Godon||8/10||1001 days||7%|
|The Weathersons||10/10||1075 days||5%|
|Helen Bond||10/10||1090 days||5%|
|Luis Vigil Vidal||10/10||1104 days||5%|
|Millka Pietikainen||10/10||1132 days||5%|
|Ronald Daigneault||8/10||1145 days||5%|
|Debbie Lesurf||10/10||1159 days||5%|
|Joe Trigg||7/10||1184 days||5%|
|Javier Mimbrera||9/10||1242 days||5%|
|Mark Ravenscroft||10/10||1367 days||5%|
|Mailhos Cécile||9/10||1430 days||5%|
|Mark Haydon||10/10||1454 days||5%|
|Liz K||10/10||1466 days||5%|
|Erich Brueggermann||7/10||1484 days||4%|
|Monique Pos||10/10||1507 days||5%|
|abd malik ahmad||8/10||1516 days||4%|
|Gary Cohen||9/10||1546 days||4%|
|S Webb||9/10||1546 days||4%|
|Greg Mackay||8/10||1607 days||4%|
|Mikael Torres||9/10||1640 days||4%|
|Bianca Macri||10/10||1722 days||4%|
|David Elliott||10/10||1760 days||4%|
|Susan Woods||10/10||1791 days||4%|
|Torben Koop||10/10||1795 days||4%|
|Heather Scoltock||10/10||1817 days||4%|
|Ian Robb||10/10||1820 days||4%|
|Michele Johns||10/10||1820 days||4%|
|Steve Newton||10/10||1821 days||4%|
|Tine Fook||9/10||1838 days||4%|
|Paul Read||9/10||1851 days||4%|
|Sarah Hammond||8/10||1851 days||4%|
|Pablo Suarez Fernandez||9/10||1852 days||4%|
|Roel Boorsma||9/10||1870 days||4%|
|David Walter||5/10||1872 days||3%|
|Jo Batt||9/10||1887 days||4%|
|Jule & Thomas aus Hamburg Elternzeit 2015||5/10||1943 days||3%|
|Suzanne Vermeulen||7/10||1944 days||3%|
|Denelle Coutts||9/10||1955 days||4%|
|María del Carmen Escandell||8/10||1982 days||3%|
|Andreas Knipper||9/10||1998 days||3%|
|Niall Crosby||10/10||2035 days||3%|
|Julie Walles||9/10||2035 days||3%|
|Constantin D||7/10||2190 days||3%|
|holidaymad from Solihull||8/10||2216 days||3%|
|John K||9/10||2277 days||3%|
|Mark Fisher||8/10||2277 days||3%|
|Daniel Capener||7/10||2401 days||2%|
|tim winders||9/10||2431 days||3%|
|Leonie Moeller||9/10||2501 days||2%|
|Gillian Scott||9/10||2521 days||2%|
|Janina Zwerver||9/10||2525 days||2%|
|Rita Hochstiasser||9/10||2548 days||2%|
|Matthias Freiling||7/10||2549 days||2%|
|Bert Snel||9/10||2581 days||2%|
|David Restell||9/10||2766 days||2%|
|David Lee||8/10||2900 days||1%|
|Christopher Saunders||7/10||2930 days||1%|
|Henrik Steinruecken||7/10||2960 days||1%|
|Ramon Keller||10/10||2968 days||1%|
|Anne Kerpershoek||8/10||2970 days||1%|
|Camille Gerjat||7/10||2983 days||1%|
|Fam von Hattem||7/10||2990 days||1%|
|Mark Westebring||9/10||3240 days||1%|
|Be Groen||8/10||3245 days||1%|
|Daniel & Manuela||8/10||3259 days||1%|
|Graham Platt||8/10||3262 days||1%|
|Michael Stoll||8/10||3263 days||1%|
|Marjolein Hartsuiker||8/10||3268 days||1%|
|Corv V D Hof||7/10||3279 days||1%|
|Guillaume Milcent||7/10||3279 days||1%|
|Lotte Foged||8/10||3280 days||1%|
|Waldemar Schuler||9/10||3360 days||1%|
|R & M Willows||9/10||3361 days||1%|
|Amelia Tan-MaKhmalchi||10/10||3405 days||1%|
|de Smedt||9/10||3591 days||0%|
|Philip Gierke||7/10||3593 days||0%|
|Christian Pflegi||6/10||3607 days||0%|
|Marianne Wheatley||10/10||3607 days||0%|
|Nick Tinnemeier||8/10||3609 days||0%|
|Fam de Kruyf||8/10||3616 days||0%|
|Erica Moorhouse||8/10||3624 days||0%|
|mr Schumader||10/10||3633 days||0%|
|Helene Descamps||7/10||3635 days||0%|
|Patrick Decoster||8/10||3640 days||0%|
|Jane Hancock||9/10||3642 days||0%|
|Nadia Husain||6/10||3647 days||0%|
|hendrik king||9/10||3678 days||1%|
|John Harrison||10/10||3991 days||1%|
|Pierre Pilon||9/10||3992 days||1%|
|Peter Koeck||10/10||3993 days||1%|
|Sebastien Briant||8/10||4011 days||1%|
|Schubert, Wolfgang & Claudia||8/10||4017 days||1%|
|Beute Jacob||7/10||4025 days||1%|
|Family van Hessem||7/10||4032 days||1%|
|Thomas Signes||7/10||4039 days||1%|
|Hanne Wichmann||10/10||4078 days||1%|
|Steffi Marco||7/10||4078 days||1%|
|Volker Jåkel||7/10||4081 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whakapapa Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 48 days. However the Whakapapa Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Whakapapa Holiday Park experience has been adjusted for 65 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.