Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Whakapapa Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Whakapapa Holiday Park

Valid Reviews

159 Valid Reviews

The Whakapapa Holiday Park experience has a total of 163 reviews. There are 159 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 159 valid reviews:

Rating Count Percentage
10/10 38
24%
9/10 52
33%
8/10 35
22%
7/10 25
16%
6/10 3
2%
5/10 3
2%
4/10 0
0%
3/10 3
2%
2/10 0
0%
1/10 0
0%

84.59% Average

The raw data average (mean) for all the Whakapapa Holiday Park valid reviews is 84.59% and is based on 159 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

72 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 159 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 72 face-to-face reviews:

Rating Count Percentage
10/10 8
11%
9/10 18
25%
8/10 23
32%
7/10 20
28%
6/10 2
3%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

80.97% Average

The raw data average (mean) for all the Whakapapa Holiday Park face-to-face reviews is 80.97% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.74%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Peter 10/10 90 days 98.72 100%
Su 9/10 90 days 98.72 100%
Luis Vigil Vidal 10/10 120 days 97.72 99%
Lua 10/10 120 days 97.72 99%
Michal Mazaki 3/10 151 days 74.22 75%
Michal Mazaki 3/10 151 days 74.22 75%
Bites 9/10 151 days 96.39 98%
Chris Plummer 10/10 151 days 96.39 98%
Martinez Whanau 9/10 243 days 90.64 92%
Andy 3/10 243 days 69.8 71%
Paige 9/10 334 days 82.32 83%
Michael 10/10 334 days 82.32 83%
David Hart 9/10 365 days 78.89 80%
Beth 9/10 365 days 78.89 80%
Tash & Laura 8/10 393 days 71.75 73%
Francois & Caroline 9/10 424 days 71.51 72%
Elke fuenfstueck 6/10 455 days 55.77 56%
Rachael Dyson 9/10 485 days 62.73 64%
Grizzly Girl 9/10 516 days 57.81 59%
Ingrid Peters 10/10 516 days 57.81 59%
Kenza 8/10 516 days 54.92 56%
Jennie and kids 9/10 669 days 33.76 34%
Martha Godon 8/10 669 days 32.07 32%
Bradletn 8/10 699 days 28.36 29%
Helene 9/10 730 days 26.11 26%
The Weathersons 10/10 743 days true 24.63 25%
Helen Bond 10/10 758 days 23.0 23%
Luis Vigil Vidal 10/10 772 days true 21.53 22%
Millka Pietikainen 10/10 800 days 18.79 19%
Ronald Daigneault 8/10 813 days true 16.72 17%
Debbie Lesurf 10/10 827 days 16.38 17%
Joe Trigg 7/10 852 days 13.06 13%
Javier Mimbrera 9/10 911 days 10.36 10%
Alexander 10/10 1029 days 5.69 6%
Mark Ravenscroft 10/10 1035 days 5.57 6%
Roger 9/10 1050 days 5.32 5%
Mailhos Cécile 9/10 1098 days 4.99 5%
Mark Haydon 10/10 1123 days 4.95 5%
Liz K 10/10 1134 days 4.92 5%
Erich Brueggermann 7/10 1152 days 4.45 5%
Monique Pos 10/10 1175 days 4.84 5%
abd malik ahmad 8/10 1185 days 4.58 5%
Gary Cohen 9/10 1215 days 4.77 5%
S Webb 9/10 1215 days 4.77 5%
Greg Mackay 8/10 1276 days 4.41 4%
Mikael Torres 9/10 1308 days 4.58 5%
Bianca Macri 10/10 1390 days 4.42 4%
David Elliott 10/10 1429 days 4.35 4%
Susan Woods 10/10 1460 days 4.29 4%
Torben Koop 10/10 1463 days 4.28 4%
Heather Scoltock 10/10 1485 days 4.24 4%
Ian Robb 10/10 1489 days 4.23 4%
Michele Johns 10/10 1489 days 4.23 4%
Steve Newton 10/10 1489 days 4.23 4%
Tine Fook 9/10 1506 days 4.2 4%
Paul Read 9/10 1520 days 4.17 4%
Sarah Hammond 8/10 1520 days 3.96 4%
Pablo Suarez Fernandez 9/10 1520 days 4.17 4%
Roel Boorsma 9/10 1538 days 4.13 4%
David Walter 5/10 1540 days 3.34 3%
Jo Batt 9/10 1555 days 4.1 4%
Jamie 9/10 1581 days 4.05 4%
Jule & Thomas aus Hamburg Elternzeit 2015 5/10 1612 days 3.23 3%
Suzanne Vermeulen 7/10 1612 days 3.63 4%
Denelle Coutts 9/10 1623 days 3.97 4%
María del Carmen Escandell 8/10 1650 days 3.72 4%
Andreas Knipper 9/10 1666 days 3.88 4%
Niall Crosby 10/10 1704 days 3.81 4%
Julie Walles 9/10 1704 days 3.81 4%
Constantin D 7/10 1858 days 3.19 3%
holidaymad from Solihull 8/10 1885 days 3.28 3%
John K 9/10 1946 days 3.33 3%
Mark Fisher 8/10 1946 days 3.17 3%
GN100 8/10 1977 days 3.11 3%
Daniel Capener 7/10 2069 days 2.82 3%
tim winders 9/10 2099 days 3.04 3%
Leonie Moeller 9/10 2169 days true 2.9 3%
Gillian Scott 9/10 2189 days 2.86 3%
Janina Zwerver 9/10 2193 days true 2.85 3%
Rita Hochstiasser 9/10 2216 days true 2.81 3%
Matthias Freiling 7/10 2217 days true 2.55 3%
Johannes 8/10 2218 days true 2.66 3%
Bert Snel 9/10 2250 days 2.74 3%
kiwifamily2 8/10 2250 days 2.6 3%
David Restell 9/10 2434 days 2.38 2%
David Lee 8/10 2568 days true 2.01 2%
Christopher Saunders 7/10 2598 days true 1.87 2%
Henrik Steinruecken 7/10 2628 days true 1.82 2%
Ramon Keller 10/10 2636 days true 1.98 2%
Anne Kerpershoek 8/10 2638 days true 1.88 2%
Camille Gerjat 7/10 2651 days true 1.78 2%
Faassen 5/10 2654 days true 1.58 2%
Fam von Hattem 7/10 2658 days true 1.77 2%
sueadegizmo 10/10 2829 days 1.61 2%
Mark Westebring 9/10 2908 days true 1.45 1%
Be Groen 8/10 2913 days true 1.37 1%
Daniel & Manuela 8/10 2927 days true 1.34 1%
Graham Platt 8/10 2930 days true 1.34 1%
Lars 9/10 2930 days true 1.41 1%
Michael Stoll 8/10 2931 days true 1.34 1%
Moritz 9/10 2934 days true 1.4 1%
Dominique 8/10 2934 days true 1.33 1%
Charlotte 7/10 2936 days true 1.27 1%
Hardy 9/10 2936 days true 1.4 1%
Marjolein Hartsuiker 8/10 2936 days true 1.33 1%
Corv V D Hof 7/10 2947 days true 1.25 1%
Guillaume Milcent 7/10 2947 days true 1.25 1%
Lotte Foged 8/10 2948 days true 1.31 1%
snoopidoops 9/10 2981 days 1.31 1%
Waldemar Schuler 9/10 3028 days true 1.22 1%
Lardy 8/10 3029 days true 1.15 1%
R & M Willows 9/10 3029 days true 1.22 1%
Amelia Tan-MaKhmalchi 10/10 3073 days 1.13 1%
james11 9/10 3073 days 1.13 1%
kelvin88 10/10 3073 days 1.13 1%
Jon11 10/10 3073 days 1.13 1%
john_seasoned_traveler 10/10 3073 days 1.13 1%
de Smedt 9/10 3259 days true 0.77 1%
Philip Gierke 7/10 3261 days true 0.69 1%
Knapen 9/10 3267 days true 0.75 1%
Kuhu 7/10 3271 days true 0.67 1%
Christian Pflegi 6/10 3275 days true 0.61 1%
Marianne Wheatley 10/10 3275 days true 0.73 1%
Wheeler 7/10 3276 days true 0.67 1%
Nick Tinnemeier 8/10 3277 days true 0.69 1%
Fam de Kruyf 8/10 3284 days true 0.68 1%
Fee_MacIntosh 10/10 3287 days 0.71 1%
Vincent 7/10 3291 days true 0.64 1%
Sanne 8/10 3291 days true 0.67 1%
Erica Moorhouse 8/10 3292 days true 0.67 1%
mr Schumader 10/10 3301 days true 0.68 1%
Helene Descamps 7/10 3303 days true 0.62 1%
Patrick Decoster 8/10 3308 days true 0.64 1%
Jane Hancock 9/10 3310 days true 0.67 1%
Nadia Husain 6/10 3315 days true 0.54 1%
hendrik king 9/10 3346 days 0.59 1%
Christof 10/10 3621 days 0.06 0%
astridaus 9/10 3621 days true 0.06 0%
Flora 9/10 3654 days true 0.0 0%
John Harrison 10/10 3659 days true 0.0 0%
anon 7/10 3659 days true 0.0 0%
Pierre Pilon 9/10 3660 days true 0.0 0%
Peter Koeck 10/10 3661 days true 0.0 0%
Sebastien Briant 8/10 3679 days true 0.0 0%
Schubert, Wolfgang & Claudia 8/10 3685 days true 0.0 0%
Beute Jacob 7/10 3693 days true 0.0 0%
Family van Hessem 7/10 3700 days true 0.0 0%
Thomas Signes 7/10 3707 days true 0.0 0%
kevinp 7/10 3723 days true 0.0 0%
ilkal 8/10 3728 days true 0.0 0%
elskeb 8/10 3730 days true 0.0 0%
Hanne Wichmann 10/10 3746 days true 0.0 0%
Steffi Marco 7/10 3746 days true 0.0 0%
Volker Jåkel 7/10 3749 days true 0.0 0%
MartinG 8/10 4019 days true 0.0 0%
GillianK 9/10 4021 days true 0.0 0%
Nick 8/10 4029 days true 0.0 0%
Nick 9/10 4030 days true 0.0 0%
Chris 9/10 4035 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whakapapa Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.42% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Whakapapa Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Whakapapa Holiday Park experience has been adjusted for 71 days. Adjustments are according to the following table.

Days Adjustment
68 -1.36%
69 -1.38%
70 -1.40%
71 -1.42%
72 -1.44%
73 -1.46%
74 -1.48%

Final Ranking Score

83%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.