Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whakapapa Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
168 Valid Reviews
The Whakapapa Holiday Park experience has a total of 172 reviews. There are 168 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 168 valid reviews:
The raw data average (mean) for all the Whakapapa Holiday Park valid reviews is 85.00% and is based on 168 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
72 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 168 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 72 face-to-face reviews:
The raw data average (mean) for all the Whakapapa Holiday Park face-to-face reviews is 80.97% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Carl Bright||10/10||288 days||87%|
|Ashleigh Lim||10/10||288 days||87%|
|Stefan Hohmann||10/10||410 days||73%|
|Luis Vigil Vidal||10/10||531 days||55%|
|Michal Mazaki||3/10||562 days||38%|
|Michal Mazaki||3/10||562 days||38%|
|Chris Plummer||10/10||562 days||50%|
|Martinez Whanau||9/10||654 days||36%|
|David Hart||9/10||776 days||21%|
|Tash & Laura||8/10||804 days||17%|
|Francois & Caroline||9/10||835 days||15%|
|Elke fuenfstueck||6/10||866 days||11%|
|Rachael Dyson||9/10||895 days||11%|
|Grizzly Girl||9/10||927 days||9%|
|Ingrid Peters||10/10||927 days||9%|
|Jennie and kids||9/10||1080 days||5%|
|Martha Godon||8/10||1080 days||4%|
|The Weathersons||10/10||1154 days||5%|
|Helen Bond||10/10||1169 days||5%|
|Luis Vigil Vidal||10/10||1183 days||5%|
|Millka Pietikainen||10/10||1211 days||4%|
|Ronald Daigneault||8/10||1224 days||4%|
|Debbie Lesurf||10/10||1238 days||4%|
|Joe Trigg||7/10||1263 days||4%|
|Javier Mimbrera||9/10||1321 days||4%|
|Mark Ravenscroft||10/10||1446 days||4%|
|Mailhos Cécile||9/10||1509 days||4%|
|Mark Haydon||10/10||1533 days||4%|
|Liz K||10/10||1545 days||4%|
|Erich Brueggermann||7/10||1563 days||3%|
|Monique Pos||10/10||1586 days||4%|
|abd malik ahmad||8/10||1595 days||4%|
|Gary Cohen||9/10||1625 days||4%|
|S Webb||9/10||1625 days||4%|
|Greg Mackay||8/10||1686 days||3%|
|Mikael Torres||9/10||1719 days||3%|
|Bianca Macri||10/10||1801 days||3%|
|David Elliott||10/10||1839 days||3%|
|Susan Woods||10/10||1870 days||3%|
|Torben Koop||10/10||1874 days||3%|
|Heather Scoltock||10/10||1896 days||3%|
|Ian Robb||10/10||1899 days||3%|
|Michele Johns||10/10||1899 days||3%|
|Steve Newton||10/10||1900 days||3%|
|Tine Fook||9/10||1917 days||3%|
|Paul Read||9/10||1930 days||3%|
|Sarah Hammond||8/10||1930 days||3%|
|Pablo Suarez Fernandez||9/10||1931 days||3%|
|Roel Boorsma||9/10||1949 days||3%|
|David Walter||5/10||1951 days||2%|
|Jo Batt||9/10||1966 days||3%|
|Jule & Thomas aus Hamburg Elternzeit 2015||5/10||2022 days||2%|
|Suzanne Vermeulen||7/10||2023 days||3%|
|Denelle Coutts||9/10||2034 days||3%|
|María del Carmen Escandell||8/10||2061 days||3%|
|Andreas Knipper||9/10||2077 days||3%|
|Niall Crosby||10/10||2114 days||3%|
|Julie Walles||9/10||2114 days||3%|
|Constantin D||7/10||2269 days||2%|
|holidaymad from Solihull||8/10||2295 days||2%|
|John K||9/10||2356 days||2%|
|Mark Fisher||8/10||2356 days||2%|
|Daniel Capener||7/10||2480 days||2%|
|tim winders||9/10||2510 days||2%|
|Leonie Moeller||9/10||2580 days||2%|
|Gillian Scott||9/10||2600 days||2%|
|Janina Zwerver||9/10||2604 days||2%|
|Rita Hochstiasser||9/10||2627 days||2%|
|Matthias Freiling||7/10||2628 days||2%|
|Bert Snel||9/10||2660 days||2%|
|David Restell||9/10||2845 days||1%|
|David Lee||8/10||2979 days||1%|
|Christopher Saunders||7/10||3009 days||1%|
|Henrik Steinruecken||7/10||3039 days||1%|
|Ramon Keller||10/10||3047 days||1%|
|Anne Kerpershoek||8/10||3049 days||1%|
|Camille Gerjat||7/10||3062 days||1%|
|Fam von Hattem||7/10||3069 days||1%|
|Mark Westebring||9/10||3319 days||0%|
|Be Groen||8/10||3324 days||0%|
|Daniel & Manuela||8/10||3338 days||0%|
|Graham Platt||8/10||3341 days||0%|
|Michael Stoll||8/10||3342 days||0%|
|Marjolein Hartsuiker||8/10||3347 days||0%|
|Corv V D Hof||7/10||3358 days||0%|
|Guillaume Milcent||7/10||3358 days||0%|
|Lotte Foged||8/10||3359 days||0%|
|Waldemar Schuler||9/10||3439 days||0%|
|R & M Willows||9/10||3440 days||0%|
|Amelia Tan-MaKhmalchi||10/10||3484 days||0%|
|de Smedt||9/10||3670 days||1%|
|Philip Gierke||7/10||3672 days||1%|
|Christian Pflegi||6/10||3686 days||1%|
|Marianne Wheatley||10/10||3686 days||1%|
|Nick Tinnemeier||8/10||3688 days||1%|
|Fam de Kruyf||8/10||3695 days||1%|
|Erica Moorhouse||8/10||3703 days||1%|
|mr Schumader||10/10||3712 days||1%|
|Helene Descamps||7/10||3714 days||1%|
|Patrick Decoster||8/10||3719 days||1%|
|Jane Hancock||9/10||3721 days||1%|
|Nadia Husain||6/10||3726 days||1%|
|hendrik king||9/10||3757 days||1%|
|John Harrison||10/10||4070 days||1%|
|Pierre Pilon||9/10||4071 days||1%|
|Peter Koeck||10/10||4072 days||1%|
|Sebastien Briant||8/10||4090 days||1%|
|Schubert, Wolfgang & Claudia||8/10||4096 days||1%|
|Beute Jacob||7/10||4104 days||1%|
|Family van Hessem||7/10||4111 days||1%|
|Thomas Signes||7/10||4118 days||1%|
|Hanne Wichmann||10/10||4157 days||1%|
|Steffi Marco||7/10||4157 days||1%|
|Volker Jåkel||7/10||4160 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whakapapa Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 66 days. However the Whakapapa Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Whakapapa Holiday Park experience has been adjusted for 7 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.