Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Whakapapa Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Whakapapa Holiday Park

Valid Reviews

154 Valid Reviews

The Whakapapa Holiday Park experience has a total of 158 reviews. There are 154 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 154 valid reviews:

Rating Count Percentage
10/10 34
22%
9/10 51
33%
8/10 35
23%
7/10 25
16%
6/10 3
2%
5/10 3
2%
4/10 0
0%
3/10 3
2%
2/10 0
0%
1/10 0
0%

84.16% Average

The raw data average (mean) for all the Whakapapa Holiday Park valid reviews is 84.16% and is based on 154 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

72 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 154 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 72 face-to-face reviews:

Rating Count Percentage
10/10 8
11%
9/10 18
25%
8/10 23
32%
7/10 20
28%
6/10 2
3%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

80.97% Average

The raw data average (mean) for all the Whakapapa Holiday Park face-to-face reviews is 80.97% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

82.29%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Michal Mazaki 3/10 15 days 76.97 77%
Michal Mazaki 3/10 15 days 76.97 77%
Bites 9/10 15 days 99.96 100%
Martinez Whanau 9/10 107 days 98.19 98%
Andy 3/10 107 days 75.6 76%
Paige 9/10 198 days 93.79 94%
Michael 10/10 198 days 93.79 94%
David Hart 9/10 229 days 91.69 92%
Beth 9/10 229 days 91.69 92%
Tash & Laura 8/10 257 days 85.06 85%
Francois & Caroline 9/10 288 days 86.86 87%
Elke fuenfstueck 6/10 319 days 69.62 70%
Rachael Dyson 9/10 348 days 80.81 81%
Grizzly Girl 9/10 380 days 77.12 77%
Ingrid Peters 10/10 380 days 77.12 77%
Kenza 8/10 380 days 73.26 73%
Jennie and kids 9/10 533 days 54.98 55%
Martha Godon 8/10 533 days 52.23 52%
Bradletn 8/10 563 days 47.36 47%
Helene 9/10 594 days 44.77 45%
The Weathersons 10/10 607 days true 42.74 43%
Helen Bond 10/10 622 days 40.45 40%
Luis Vigil Vidal 10/10 636 days true 38.39 38%
Millka Pietikainen 10/10 664 days 34.44 34%
Ronald Daigneault 8/10 677 days true 31.05 31%
Debbie Lesurf 10/10 691 days 30.86 31%
Joe Trigg 7/10 716 days 25.26 25%
Javier Mimbrera 9/10 774 days 21.33 21%
Alexander 10/10 893 days 11.47 11%
Mark Ravenscroft 10/10 899 days 11.09 11%
Roger 9/10 914 days 10.19 10%
Mailhos Cécile 9/10 962 days 7.8 8%
Mark Haydon 10/10 986 days 6.88 7%
Liz K 10/10 998 days 6.49 6%
Erich Brueggermann 7/10 1016 days 5.45 5%
Monique Pos 10/10 1039 days 5.5 5%
abd malik ahmad 8/10 1048 days 5.08 5%
Gary Cohen 9/10 1078 days 5.05 5%
S Webb 9/10 1078 days 5.05 5%
Greg Mackay 8/10 1139 days 4.68 4%
Mikael Torres 9/10 1172 days 4.87 5%
Bianca Macri 10/10 1254 days 4.73 5%
David Elliott 10/10 1292 days 4.66 4%
Susan Woods 10/10 1323 days 4.61 4%
Torben Koop 10/10 1327 days 4.6 4%
Heather Scoltock 10/10 1349 days 4.57 4%
Ian Robb 10/10 1352 days 4.56 4%
Michele Johns 10/10 1352 days 4.56 4%
Steve Newton 10/10 1353 days 4.56 4%
Tine Fook 9/10 1370 days 4.53 4%
Paul Read 9/10 1383 days 4.51 4%
Sarah Hammond 8/10 1383 days 4.28 4%
Pablo Suarez Fernandez 9/10 1384 days 4.51 4%
Roel Boorsma 9/10 1402 days 4.47 4%
David Walter 5/10 1404 days 3.62 3%
Jo Batt 9/10 1419 days 4.45 4%
Jamie 9/10 1444 days 4.4 4%
Jule & Thomas aus Hamburg Elternzeit 2015 5/10 1475 days 3.52 3%
Suzanne Vermeulen 7/10 1476 days 3.96 4%
Denelle Coutts 9/10 1487 days 4.33 4%
María del Carmen Escandell 8/10 1514 days 4.07 4%
Andreas Knipper 9/10 1530 days 4.26 4%
Niall Crosby 10/10 1567 days 4.19 4%
Julie Walles 9/10 1567 days 4.19 4%
Constantin D 7/10 1722 days 3.57 3%
holidaymad from Solihull 8/10 1748 days 3.69 3%
John K 9/10 1809 days 3.78 4%
Mark Fisher 8/10 1809 days 3.59 3%
GN100 8/10 1840 days 3.54 3%
Daniel Capener 7/10 1933 days 3.24 3%
tim winders 9/10 1963 days 3.51 3%
Leonie Moeller 9/10 2033 days true 3.39 3%
Gillian Scott 9/10 2053 days 3.36 3%
Janina Zwerver 9/10 2057 days true 3.35 3%
Rita Hochstiasser 9/10 2080 days true 3.31 3%
Matthias Freiling 7/10 2081 days true 3.01 3%
Johannes 8/10 2082 days true 3.14 3%
Bert Snel 9/10 2113 days 3.26 3%
kiwifamily2 8/10 2114 days 3.09 3%
David Restell 9/10 2298 days 2.94 3%
David Lee 8/10 2432 days true 2.58 2%
Christopher Saunders 7/10 2462 days true 2.42 2%
Henrik Steinruecken 7/10 2492 days true 2.37 2%
Ramon Keller 10/10 2500 days true 2.59 2%
Anne Kerpershoek 8/10 2502 days true 2.46 2%
Camille Gerjat 7/10 2515 days true 2.34 2%
Faassen 5/10 2518 days true 2.08 2%
Fam von Hattem 7/10 2522 days true 2.33 2%
sueadegizmo 10/10 2693 days 2.26 2%
Mark Westebring 9/10 2772 days true 2.13 2%
Be Groen 8/10 2777 days true 2.01 2%
Daniel & Manuela 8/10 2791 days true 1.99 2%
Graham Platt 8/10 2794 days true 1.99 2%
Lars 9/10 2794 days true 2.09 2%
Michael Stoll 8/10 2795 days true 1.98 2%
Moritz 9/10 2798 days true 2.08 2%
Dominique 8/10 2798 days true 1.98 2%
Charlotte 7/10 2800 days true 1.89 2%
Hardy 9/10 2800 days true 2.08 2%
Marjolein Hartsuiker 8/10 2800 days true 1.98 2%
Corv V D Hof 7/10 2811 days true 1.88 2%
Guillaume Milcent 7/10 2811 days true 1.88 2%
Lotte Foged 8/10 2812 days true 1.96 2%
snoopidoops 9/10 2845 days 2.0 2%
Waldemar Schuler 9/10 2892 days true 1.92 2%
Lardy 8/10 2893 days true 1.83 2%
R & M Willows 9/10 2893 days true 1.92 2%
Amelia Tan-MaKhmalchi 10/10 2937 days 1.85 2%
james11 9/10 2937 days 1.85 2%
kelvin88 10/10 2937 days 1.85 2%
Jon11 10/10 2937 days 1.85 2%
john_seasoned_traveler 10/10 2937 days 1.85 2%
de Smedt 9/10 3123 days true 1.53 1%
Philip Gierke 7/10 3125 days true 1.39 1%
Knapen 9/10 3131 days true 1.51 1%
Kuhu 7/10 3135 days true 1.37 1%
Christian Pflegi 6/10 3139 days true 1.25 1%
Marianne Wheatley 10/10 3139 days true 1.5 1%
Wheeler 7/10 3140 days true 1.36 1%
Nick Tinnemeier 8/10 3141 days true 1.42 1%
Fam de Kruyf 8/10 3148 days true 1.41 1%
Fee_MacIntosh 10/10 3151 days 1.48 1%
Vincent 7/10 3155 days true 1.34 1%
Sanne 8/10 3155 days true 1.4 1%
Erica Moorhouse 8/10 3156 days true 1.4 1%
mr Schumader 10/10 3165 days true 1.46 1%
Helene Descamps 7/10 3167 days true 1.32 1%
Patrick Decoster 8/10 3172 days true 1.37 1%
Jane Hancock 9/10 3174 days true 1.44 1%
Nadia Husain 6/10 3179 days true 1.19 1%
hendrik king 9/10 3210 days 1.38 1%
Christof 10/10 3485 days 0.91 1%
astridaus 9/10 3485 days true 0.91 1%
Flora 9/10 3518 days true 0.85 1%
John Harrison 10/10 3523 days true 0.84 1%
anon 7/10 3523 days true 0.77 1%
Pierre Pilon 9/10 3524 days true 0.84 1%
Peter Koeck 10/10 3525 days true 0.84 1%
Sebastien Briant 8/10 3543 days true 0.77 1%
Schubert, Wolfgang & Claudia 8/10 3549 days true 0.76 1%
Beute Jacob 7/10 3557 days true 0.71 1%
Family van Hessem 7/10 3564 days true 0.7 1%
Thomas Signes 7/10 3571 days true 0.69 0%
kevinp 7/10 3587 days true 0.67 0%
ilkal 8/10 3592 days true 0.69 0%
elskeb 8/10 3594 days true 0.68 0%
Hanne Wichmann 10/10 3610 days true 0.69 0%
Steffi Marco 7/10 3610 days true 0.63 0%
Volker Jåkel 7/10 3613 days true 0.63 0%
MartinG 8/10 3883 days true 0.21 0%
GillianK 9/10 3885 days true 0.22 0%
Nick 8/10 3893 days true 0.2 0%
Nick 9/10 3894 days true 0.21 0%
Chris 9/10 3899 days true 0.2 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whakapapa Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.06% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Whakapapa Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Whakapapa Holiday Park experience has been adjusted for 3 days. Adjustments are according to the following table.

Days Adjustment
0 -0.00%
1 -0.02%
2 -0.04%
3 -0.06%
4 -0.08%
5 -0.10%
6 -0.12%

Final Ranking Score

82%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.