Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Whakapapa Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Whakapapa Holiday Park

Valid Reviews

169 Valid Reviews

The Whakapapa Holiday Park experience has a total of 173 reviews. There are 169 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 169 valid reviews:

Rating Count Percentage
10/10 43
25%
9/10 54
32%
8/10 36
21%
7/10 26
15%
6/10 3
2%
5/10 3
2%
4/10 0
0%
3/10 3
2%
2/10 0
0%
1/10 1
1%

84.56% Average

The raw data average (mean) for all the Whakapapa Holiday Park valid reviews is 84.56% and is based on 169 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

72 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 169 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 72 face-to-face reviews:

Rating Count Percentage
10/10 8
11%
9/10 18
25%
8/10 23
32%
7/10 20
28%
6/10 2
3%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

80.97% Average

The raw data average (mean) for all the Whakapapa Holiday Park face-to-face reviews is 80.97% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

81.81%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Annie 1/10 315 days 100%
Melissa 10/10 498 days 99%
Jaeneen 10/10 557 days 83%
Dan 7/10 649 days 54%
Paul 8/10 649 days 56%
Carl Bright 10/10 772 days 35%
Ashleigh Lim 10/10 772 days 35%
Linda 9/10 772 days 35%
Reba 9/10 894 days 18%
Stefan Hohmann 10/10 894 days 18%
Peter 10/10 985 days 11%
Su 9/10 985 days 11%
Luis Vigil Vidal 10/10 1015 days 10%
Lua 10/10 1015 days 10%
Michal Mazaki 3/10 1046 days 6%
Michal Mazaki 3/10 1046 days 6%
Bites 9/10 1046 days 9%
Chris Plummer 10/10 1046 days 9%
Martinez Whanau 9/10 1138 days 8%
Andy 3/10 1138 days 6%
Paige 9/10 1229 days 7%
Michael 10/10 1229 days 7%
David Hart 9/10 1260 days 7%
Beth 9/10 1260 days 7%
Tash & Laura 8/10 1288 days 7%
Francois & Caroline 9/10 1319 days 7%
Elke fuenfstueck 6/10 1350 days 6%
Rachael Dyson 9/10 1380 days 7%
Grizzly Girl 9/10 1411 days 7%
Ingrid Peters 10/10 1411 days 7%
Kenza 8/10 1411 days 7%
Jennie and kids 9/10 1564 days 6%
Martha Godon 8/10 1564 days 6%
Bradletn 8/10 1594 days 6%
Helene 9/10 1625 days 6%
The Weathersons 10/10 1638 days 6%
Helen Bond 10/10 1653 days 6%
Luis Vigil Vidal 10/10 1667 days 6%
Millka Pietikainen 10/10 1695 days 6%
Ronald Daigneault 8/10 1708 days 6%
Debbie Lesurf 10/10 1722 days 6%
Joe Trigg 7/10 1747 days 5%
Javier Mimbrera 9/10 1806 days 6%
Alexander 10/10 1924 days 5%
Mark Ravenscroft 10/10 1930 days 5%
Roger 9/10 1945 days 5%
Mailhos Cécile 9/10 1993 days 5%
Mark Haydon 10/10 2018 days 5%
Liz K 10/10 2029 days 5%
Erich Brueggermann 7/10 2047 days 4%
Monique Pos 10/10 2070 days 5%
abd malik ahmad 8/10 2080 days 4%
Gary Cohen 9/10 2110 days 5%
S Webb 9/10 2110 days 5%
Greg Mackay 8/10 2171 days 4%
Mikael Torres 9/10 2203 days 4%
Bianca Macri 10/10 2285 days 4%
David Elliott 10/10 2324 days 4%
Susan Woods 10/10 2355 days 4%
Torben Koop 10/10 2358 days 4%
Heather Scoltock 10/10 2380 days 4%
Ian Robb 10/10 2384 days 4%
Michele Johns 10/10 2384 days 4%
Steve Newton 10/10 2384 days 4%
Tine Fook 9/10 2401 days 4%
Paul Read 9/10 2415 days 4%
Sarah Hammond 8/10 2415 days 3%
Pablo Suarez Fernandez 9/10 2415 days 4%
Roel Boorsma 9/10 2433 days 4%
David Walter 5/10 2435 days 3%
Jo Batt 9/10 2450 days 4%
Jamie 9/10 2476 days 3%
Jule & Thomas aus Hamburg Elternzeit 2015 5/10 2507 days 3%
Suzanne Vermeulen 7/10 2507 days 3%
Denelle Coutts 9/10 2518 days 3%
María del Carmen Escandell 8/10 2545 days 3%
Andreas Knipper 9/10 2561 days 3%
Niall Crosby 10/10 2599 days 3%
Julie Walles 9/10 2599 days 3%
Constantin D 7/10 2753 days 2%
holidaymad from Solihull 8/10 2780 days 2%
John K 9/10 2841 days 2%
Mark Fisher 8/10 2841 days 2%
GN100 8/10 2872 days 2%
Daniel Capener 7/10 2964 days 2%
tim winders 9/10 2994 days 2%
Leonie Moeller 9/10 3064 days 2%
Gillian Scott 9/10 3084 days 2%
Janina Zwerver 9/10 3088 days 2%
Rita Hochstiasser 9/10 3111 days 1%
Matthias Freiling 7/10 3112 days 1%
Johannes 8/10 3113 days 1%
Bert Snel 9/10 3145 days 1%
kiwifamily2 8/10 3145 days 1%
David Restell 9/10 3329 days 1%
David Lee 8/10 3463 days 0%
Christopher Saunders 7/10 3493 days 0%
Henrik Steinruecken 7/10 3523 days 0%
Ramon Keller 10/10 3531 days 0%
Anne Kerpershoek 8/10 3533 days 0%
Camille Gerjat 7/10 3546 days 0%
Faassen 5/10 3549 days 0%
Fam von Hattem 7/10 3553 days 0%
sueadegizmo 10/10 3724 days 1%
Mark Westebring 9/10 3803 days 1%
Be Groen 8/10 3808 days 1%
Daniel & Manuela 8/10 3822 days 1%
Graham Platt 8/10 3825 days 1%
Lars 9/10 3825 days 1%
Michael Stoll 8/10 3826 days 1%
Moritz 9/10 3829 days 1%
Dominique 8/10 3829 days 1%
Charlotte 7/10 3831 days 1%
Hardy 9/10 3831 days 1%
Marjolein Hartsuiker 8/10 3831 days 1%
Corv V D Hof 7/10 3842 days 1%
Guillaume Milcent 7/10 3842 days 1%
Lotte Foged 8/10 3843 days 1%
snoopidoops 9/10 3876 days 1%
Waldemar Schuler 9/10 3923 days 1%
Lardy 8/10 3924 days 1%
R & M Willows 9/10 3924 days 1%
Amelia Tan-MaKhmalchi 10/10 3968 days 1%
james11 9/10 3968 days 1%
kelvin88 10/10 3968 days 1%
Jon11 10/10 3968 days 1%
john_seasoned_traveler 10/10 3968 days 1%
de Smedt 9/10 4154 days 1%
Philip Gierke 7/10 4156 days 1%
Knapen 9/10 4162 days 1%
Kuhu 7/10 4166 days 1%
Christian Pflegi 6/10 4170 days 1%
Marianne Wheatley 10/10 4170 days 1%
Wheeler 7/10 4171 days 1%
Nick Tinnemeier 8/10 4172 days 1%
Fam de Kruyf 8/10 4179 days 1%
Fee_MacIntosh 10/10 4182 days 1%
Vincent 7/10 4186 days 1%
Sanne 8/10 4186 days 1%
Erica Moorhouse 8/10 4187 days 1%
mr Schumader 10/10 4196 days 1%
Helene Descamps 7/10 4198 days 1%
Patrick Decoster 8/10 4203 days 1%
Jane Hancock 9/10 4205 days 1%
Nadia Husain 6/10 4210 days 1%
hendrik king 9/10 4241 days 1%
Christof 10/10 4516 days 1%
astridaus 9/10 4516 days 1%
Flora 9/10 4549 days 1%
John Harrison 10/10 4554 days 1%
anon 7/10 4554 days 1%
Pierre Pilon 9/10 4555 days 1%
Peter Koeck 10/10 4556 days 1%
Sebastien Briant 8/10 4574 days 1%
Schubert, Wolfgang & Claudia 8/10 4580 days 1%
Beute Jacob 7/10 4588 days 1%
Family van Hessem 7/10 4595 days 1%
Thomas Signes 7/10 4602 days 1%
kevinp 7/10 4618 days 1%
ilkal 8/10 4623 days 1%
elskeb 8/10 4625 days 1%
Hanne Wichmann 10/10 4641 days 1%
Steffi Marco 7/10 4641 days 1%
Volker Jåkel 7/10 4644 days 1%
MartinG 8/10 4914 days 1%
GillianK 9/10 4916 days 1%
Nick 8/10 4924 days 1%
Nick 9/10 4925 days 1%
Chris 9/10 4930 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whakapapa Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.25% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 117 days. However the Whakapapa Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Whakapapa Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.21%
198 -2.23%
199 -2.24%
200 -2.25%
201 -2.26%
202 -2.27%
203 -2.28%

Final Ranking Score

80%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.