Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Whakapapa Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Whakapapa Holiday Park

Valid Reviews

168 Valid Reviews

The Whakapapa Holiday Park experience has a total of 172 reviews. There are 168 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 168 valid reviews:

Rating Count Percentage
10/10 43
26%
9/10 54
32%
8/10 36
21%
7/10 26
15%
6/10 3
2%
5/10 3
2%
4/10 0
0%
3/10 3
2%
2/10 0
0%
1/10 0
0%

85.00% Average

The raw data average (mean) for all the Whakapapa Holiday Park valid reviews is 85.00% and is based on 168 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

72 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 168 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 72 face-to-face reviews:

Rating Count Percentage
10/10 8
11%
9/10 18
25%
8/10 23
32%
7/10 20
28%
6/10 2
3%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

80.97% Average

The raw data average (mean) for all the Whakapapa Holiday Park face-to-face reviews is 80.97% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.65%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Melissa 10/10 115 days 100%
Jaeneen 10/10 174 days 97%
Dan 7/10 266 days 83%
Paul 8/10 266 days 86%
Carl Bright 10/10 389 days 78%
Ashleigh Lim 10/10 389 days 78%
Linda 9/10 389 days 78%
Reba 9/10 511 days 60%
Stefan Hohmann 10/10 511 days 60%
Peter 10/10 602 days 44%
Su 9/10 602 days 44%
Luis Vigil Vidal 10/10 632 days 40%
Lua 10/10 632 days 40%
Michal Mazaki 3/10 663 days 27%
Michal Mazaki 3/10 663 days 27%
Bites 9/10 663 days 35%
Chris Plummer 10/10 663 days 35%
Martinez Whanau 9/10 755 days 24%
Andy 3/10 755 days 18%
Paige 9/10 846 days 15%
Michael 10/10 846 days 15%
David Hart 9/10 877 days 13%
Beth 9/10 877 days 13%
Tash & Laura 8/10 905 days 10%
Francois & Caroline 9/10 936 days 9%
Elke fuenfstueck 6/10 967 days 6%
Rachael Dyson 9/10 997 days 7%
Grizzly Girl 9/10 1028 days 6%
Ingrid Peters 10/10 1028 days 6%
Kenza 8/10 1028 days 5%
Jennie and kids 9/10 1181 days 5%
Martha Godon 8/10 1181 days 5%
Bradletn 8/10 1211 days 5%
Helene 9/10 1242 days 5%
The Weathersons 10/10 1255 days 5%
Helen Bond 10/10 1270 days 5%
Luis Vigil Vidal 10/10 1284 days 5%
Millka Pietikainen 10/10 1312 days 5%
Ronald Daigneault 8/10 1325 days 4%
Debbie Lesurf 10/10 1339 days 4%
Joe Trigg 7/10 1364 days 4%
Javier Mimbrera 9/10 1423 days 4%
Alexander 10/10 1541 days 4%
Mark Ravenscroft 10/10 1547 days 4%
Roger 9/10 1562 days 4%
Mailhos Cécile 9/10 1610 days 4%
Mark Haydon 10/10 1635 days 4%
Liz K 10/10 1646 days 4%
Erich Brueggermann 7/10 1664 days 3%
Monique Pos 10/10 1687 days 4%
abd malik ahmad 8/10 1697 days 4%
Gary Cohen 9/10 1727 days 4%
S Webb 9/10 1727 days 4%
Greg Mackay 8/10 1788 days 3%
Mikael Torres 9/10 1820 days 4%
Bianca Macri 10/10 1902 days 3%
David Elliott 10/10 1941 days 3%
Susan Woods 10/10 1972 days 3%
Torben Koop 10/10 1975 days 3%
Heather Scoltock 10/10 1997 days 3%
Ian Robb 10/10 2001 days 3%
Michele Johns 10/10 2001 days 3%
Steve Newton 10/10 2001 days 3%
Tine Fook 9/10 2018 days 3%
Paul Read 9/10 2032 days 3%
Sarah Hammond 8/10 2032 days 3%
Pablo Suarez Fernandez 9/10 2032 days 3%
Roel Boorsma 9/10 2050 days 3%
David Walter 5/10 2052 days 2%
Jo Batt 9/10 2067 days 3%
Jamie 9/10 2093 days 3%
Jule & Thomas aus Hamburg Elternzeit 2015 5/10 2124 days 2%
Suzanne Vermeulen 7/10 2124 days 3%
Denelle Coutts 9/10 2135 days 3%
María del Carmen Escandell 8/10 2162 days 3%
Andreas Knipper 9/10 2178 days 3%
Niall Crosby 10/10 2216 days 3%
Julie Walles 9/10 2216 days 3%
Constantin D 7/10 2370 days 2%
holidaymad from Solihull 8/10 2397 days 2%
John K 9/10 2458 days 2%
Mark Fisher 8/10 2458 days 2%
GN100 8/10 2489 days 2%
Daniel Capener 7/10 2581 days 2%
tim winders 9/10 2611 days 2%
Leonie Moeller 9/10 2681 days 2%
Gillian Scott 9/10 2701 days 2%
Janina Zwerver 9/10 2705 days 2%
Rita Hochstiasser 9/10 2728 days 2%
Matthias Freiling 7/10 2729 days 2%
Johannes 8/10 2730 days 2%
Bert Snel 9/10 2762 days 2%
kiwifamily2 8/10 2762 days 2%
David Restell 9/10 2946 days 1%
David Lee 8/10 3080 days 1%
Christopher Saunders 7/10 3110 days 1%
Henrik Steinruecken 7/10 3140 days 1%
Ramon Keller 10/10 3148 days 1%
Anne Kerpershoek 8/10 3150 days 1%
Camille Gerjat 7/10 3163 days 1%
Faassen 5/10 3166 days 1%
Fam von Hattem 7/10 3170 days 1%
sueadegizmo 10/10 3341 days 0%
Mark Westebring 9/10 3420 days 0%
Be Groen 8/10 3425 days 0%
Daniel & Manuela 8/10 3439 days 0%
Graham Platt 8/10 3442 days 0%
Lars 9/10 3442 days 0%
Michael Stoll 8/10 3443 days 0%
Moritz 9/10 3446 days 0%
Dominique 8/10 3446 days 0%
Charlotte 7/10 3448 days 0%
Hardy 9/10 3448 days 0%
Marjolein Hartsuiker 8/10 3448 days 0%
Corv V D Hof 7/10 3459 days 0%
Guillaume Milcent 7/10 3459 days 0%
Lotte Foged 8/10 3460 days 0%
snoopidoops 9/10 3493 days 0%
Waldemar Schuler 9/10 3540 days 0%
Lardy 8/10 3541 days 0%
R & M Willows 9/10 3541 days 0%
Amelia Tan-MaKhmalchi 10/10 3585 days 0%
james11 9/10 3585 days 0%
kelvin88 10/10 3585 days 0%
Jon11 10/10 3585 days 0%
john_seasoned_traveler 10/10 3585 days 0%
de Smedt 9/10 3771 days 1%
Philip Gierke 7/10 3773 days 1%
Knapen 9/10 3779 days 1%
Kuhu 7/10 3783 days 1%
Christian Pflegi 6/10 3787 days 1%
Marianne Wheatley 10/10 3787 days 1%
Wheeler 7/10 3788 days 1%
Nick Tinnemeier 8/10 3789 days 1%
Fam de Kruyf 8/10 3796 days 1%
Fee_MacIntosh 10/10 3799 days 1%
Vincent 7/10 3803 days 1%
Sanne 8/10 3803 days 1%
Erica Moorhouse 8/10 3804 days 1%
mr Schumader 10/10 3813 days 1%
Helene Descamps 7/10 3815 days 1%
Patrick Decoster 8/10 3820 days 1%
Jane Hancock 9/10 3822 days 1%
Nadia Husain 6/10 3827 days 1%
hendrik king 9/10 3858 days 1%
Christof 10/10 4133 days 1%
astridaus 9/10 4133 days 1%
Flora 9/10 4166 days 1%
John Harrison 10/10 4171 days 1%
anon 7/10 4171 days 1%
Pierre Pilon 9/10 4172 days 1%
Peter Koeck 10/10 4173 days 1%
Sebastien Briant 8/10 4191 days 1%
Schubert, Wolfgang & Claudia 8/10 4197 days 1%
Beute Jacob 7/10 4205 days 1%
Family van Hessem 7/10 4212 days 1%
Thomas Signes 7/10 4219 days 1%
kevinp 7/10 4235 days 1%
ilkal 8/10 4240 days 1%
elskeb 8/10 4242 days 1%
Hanne Wichmann 10/10 4258 days 1%
Steffi Marco 7/10 4258 days 1%
Volker Jåkel 7/10 4261 days 1%
MartinG 8/10 4531 days 1%
GillianK 9/10 4533 days 1%
Nick 8/10 4541 days 1%
Nick 9/10 4542 days 1%
Chris 9/10 4547 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whakapapa Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.10% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Whakapapa Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Whakapapa Holiday Park experience has been adjusted for 108 days. Adjustments are according to the following table.

Days Adjustment
105 -1.07%
106 -1.08%
107 -1.09%
108 -1.10%
109 -1.11%
110 -1.12%
111 -1.13%

Final Ranking Score

88%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.