Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Milford Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Milford Track

Valid Reviews

70 Valid Reviews

The Milford Track experience has a total of 72 reviews. There are 70 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 70 valid reviews:

Rating Count Percentage
10/10 29
41%
9/10 22
31%
8/10 13
19%
7/10 2
3%
6/10 2
3%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 1
1%

89.00% Average

The raw data average (mean) for all the Milford Track valid reviews is 89.00% and is based on 70 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

66 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 70 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 66 face-to-face reviews:

Rating Count Percentage
10/10 26
39%
9/10 22
33%
8/10 12
18%
7/10 2
3%
6/10 2
3%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 1
2%

88.64% Average

The raw data average (mean) for all the Milford Track face-to-face reviews is 88.64% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.52%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Ben H 10/10 1589 days 100%
Julian Kihnle 10/10 1707 days 94%
Tom 10/10 1954 days 80%
Carly Biedul 8/10 1991 days 74%
Rhydian Templer 10/10 2023 days 77%
Sian Templer 9/10 2023 days 77%
Jade Templer 10/10 2023 days 77%
Jolien 9/10 2033 days 76%
Rebecca Holmes 9/10 2034 days 76%
Marc Sanivan 7/10 2035 days 68%
Nick Lancy 9/10 2318 days 61%
Stephanie Pope 9/10 2335 days 60%
Mia Gaynor 10/10 2341 days 60%
Alexis Leneveu 8/10 2751 days 35%
Fanny DeBon 8/10 2773 days 34%
Antoine Vernay 6/10 2780 days 28%
Hadar 1/10 3054 days 13%
Juliane 8/10 3062 days 19%
Lopez Anandine 9/10 3067 days 21%
Thomas Zilio 9/10 3067 days 21%
Gilad Itzkovitz 6/10 3098 days 14%
Alex 10/10 3109 days 18%
Evyatar Karni 10/10 3112 days 18%
Pete Wilson 4/10 3401 days 0%
Michal 10/10 3419 days 2%
Armand Poulain 8/10 3421 days 1%
Colin and Raewyn Newton 8/10 3429 days 1%
Tobias Sowade 8/10 3443 days 0%
Jessica Tilly 8/10 3755 days 15%
Alan Brady 10/10 3777 days 17%
Tinne Cis 10/10 3777 days 17%
Fabian Germar 9/10 3785 days 17%
Robert & Bridget Holden 10/10 3789 days 17%
S & J McDonald 8/10 3790 days 15%
John & Ray Calder 8/10 3792 days 15%
Katrawa 9/10 3802 days 17%
Anna Bret 9/10 3880 days 17%
Jaime Castells 10/10 3880 days 17%
Alita Smith 9/10 4118 days 17%
David Brown 10/10 4119 days 17%
R Tearle 9/10 4124 days 17%
Jorge Martinez Gacio 9/10 4126 days 17%
Phil Smith 10/10 4130 days 17%
Marquardt and Bernd 10/10 4132 days 17%
David and Karen 9/10 4138 days 17%
Richard Broughton 10/10 4140 days 17%
Susan Herd 9/10 4141 days 17%
Jol Balder 8/10 4162 days 15%
Amanda Craig 10/10 4168 days 17%
Dr Dorthe Bossow 10/10 4170 days 17%
JudyandAndre 10/10 4205 days 17%
Monica Askew 10/10 4428 days 17%
Darrell & Michelle Lamb 9/10 4428 days 17%
Kevin & Chris 10/10 4444 days 17%
Ian Tainsh 10/10 4493 days 17%
Einar 9/10 4499 days 17%
Angela 7/10 4512 days 14%
Wielink 9/10 4519 days 17%
Lynette Sal 10/10 4555 days 17%
Bill Nash 9/10 4605 days 17%
Lindsay Brown 10/10 4611 days 17%
Sena 8/10 4611 days 15%
X Vogel 10/10 4611 days 17%
Peter and Dianne McKinnon 10/10 4624 days 17%
SophieC 9/10 4840 days 17%
Wight 10/10 4843 days 17%
Viktoria Stoffel 9/10 4852 days 17%
Joel 9/10 4865 days 17%
Dianne 8/10 4954 days 15%
Rebekka 10/10 4972 days 17%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Milford Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

91%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.