Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Milford Track.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
70 Valid Reviews
The Milford Track experience has a total of 72 reviews. There are 70 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 70 valid reviews:
The raw data average (mean) for all the Milford Track valid reviews is 89.00% and is based on 70 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
66 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 70 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 66 face-to-face reviews:
The raw data average (mean) for all the Milford Track face-to-face reviews is 88.64% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Ben H||10/10||1301 days||100%|
|Julian Kihnle||10/10||1419 days||95%|
|Carly Biedul||8/10||1703 days||78%|
|Rhydian Templer||10/10||1735 days||81%|
|Sian Templer||9/10||1735 days||81%|
|Jade Templer||10/10||1735 days||81%|
|Rebecca Holmes||9/10||1746 days||81%|
|Marc Sanivan||7/10||1747 days||73%|
|Nick Lancy||9/10||2030 days||68%|
|Stephanie Pope||9/10||2047 days||67%|
|Mia Gaynor||10/10||2053 days||67%|
|Alexis Leneveu||8/10||2463 days||47%|
|Fanny DeBon||8/10||2485 days||46%|
|Antoine Vernay||6/10||2492 days||39%|
|Lopez Anandine||9/10||2779 days||35%|
|Thomas Zilio||9/10||2779 days||35%|
|Gilad Itzkovitz||6/10||2810 days||28%|
|Evyatar Karni||10/10||2824 days||34%|
|Pete Wilson||4/10||3113 days||16%|
|Armand Poulain||8/10||3133 days||19%|
|Colin and Raewyn Newton||8/10||3141 days||19%|
|Tobias Sowade||8/10||3155 days||18%|
|Jessica Tilly||8/10||3467 days||5%|
|Alan Brady||10/10||3489 days||4%|
|Tinne Cis||10/10||3489 days||4%|
|Fabian Germar||9/10||3497 days||4%|
|Robert & Bridget Holden||10/10||3501 days||4%|
|S & J McDonald||8/10||3502 days||4%|
|John & Ray Calder||8/10||3504 days||4%|
|Anna Bret||9/10||3592 days||0%|
|Jaime Castells||10/10||3592 days||0%|
|Alita Smith||9/10||3830 days||20%|
|David Brown||10/10||3831 days||20%|
|R Tearle||9/10||3836 days||20%|
|Jorge Martinez Gacio||9/10||3838 days||20%|
|Phil Smith||10/10||3842 days||20%|
|Marquardt and Bernd||10/10||3844 days||20%|
|David and Karen||9/10||3850 days||20%|
|Richard Broughton||10/10||3852 days||20%|
|Susan Herd||9/10||3853 days||20%|
|Jol Balder||8/10||3874 days||19%|
|Amanda Craig||10/10||3880 days||20%|
|Dr Dorthe Bossow||10/10||3882 days||20%|
|Monica Askew||10/10||4140 days||20%|
|Darrell & Michelle Lamb||9/10||4140 days||20%|
|Kevin & Chris||10/10||4156 days||20%|
|Ian Tainsh||10/10||4205 days||20%|
|Lynette Sal||10/10||4267 days||20%|
|Bill Nash||9/10||4317 days||20%|
|Lindsay Brown||10/10||4323 days||20%|
|X Vogel||10/10||4323 days||20%|
|Peter and Dianne McKinnon||10/10||4336 days||20%|
|Viktoria Stoffel||9/10||4564 days||20%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Milford Track does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.