Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Milford Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Milford Track

Valid Reviews

70 Valid Reviews

The Milford Track experience has a total of 72 reviews. There are 70 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 70 valid reviews:

Rating Count Percentage
10/10 29
41%
9/10 22
31%
8/10 13
19%
7/10 2
3%
6/10 2
3%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 1
1%

89.00% Average

The raw data average (mean) for all the Milford Track valid reviews is 89.00% and is based on 70 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

66 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 70 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 66 face-to-face reviews:

Rating Count Percentage
10/10 26
39%
9/10 22
33%
8/10 12
18%
7/10 2
3%
6/10 2
3%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 1
2%

88.64% Average

The raw data average (mean) for all the Milford Track face-to-face reviews is 88.64% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.02%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Ben H 10/10 541 days 53.62 100%
Julian Kihnle 10/10 659 days true 35.12 65%
Tom 10/10 906 days true 10.66 19%
Carly Biedul 8/10 943 days true 8.23 14%
Rhydian Templer 10/10 975 days true 7.28 12%
Sian Templer 9/10 975 days true 7.28 12%
Jade Templer 10/10 975 days true 7.28 12%
Jolien 9/10 985 days true 6.92 12%
Rebecca Holmes 9/10 986 days true 6.88 12%
Marc Sanivan 7/10 987 days true 6.23 10%
Nick Lancy 9/10 1270 days true 4.73 8%
Stephanie Pope 9/10 1287 days true 4.71 8%
Mia Gaynor 10/10 1293 days true 4.7 8%
Alexis Leneveu 8/10 1703 days 3.87 6%
Fanny DeBon 8/10 1725 days true 3.84 6%
Antoine Vernay 6/10 1732 days true 3.35 5%
Hadar 1/10 2006 days true 2.64 4%
Juliane 8/10 2014 days true 3.42 5%
Lopez Anandine 9/10 2019 days true 3.59 5%
Thomas Zilio 9/10 2019 days true 3.59 5%
Gilad Itzkovitz 6/10 2050 days true 2.94 4%
Alex 10/10 2061 days 3.53 5%
Evyatar Karni 10/10 2064 days true 3.53 5%
Pete Wilson 4/10 2353 days true 2.44 3%
Michal 10/10 2371 days true 3.06 4%
Armand Poulain 8/10 2373 days true 2.9 4%
Colin and Raewyn Newton 8/10 2381 days true 2.89 4%
Tobias Sowade 8/10 2395 days true 2.87 4%
Jessica Tilly 8/10 2707 days true 2.42 3%
Alan Brady 10/10 2729 days true 2.51 3%
Tinne Cis 10/10 2729 days true 2.51 3%
Fabian Germar 9/10 2737 days true 2.5 3%
Robert & Bridget Holden 10/10 2741 days true 2.49 3%
S & J McDonald 8/10 2742 days true 2.37 3%
John & Ray Calder 8/10 2744 days true 2.37 3%
Katrawa 9/10 2754 days true 2.47 3%
Anna Bret 9/10 2832 days true 2.36 3%
Jaime Castells 10/10 2832 days true 2.36 3%
Alita Smith 9/10 3070 days true 1.99 2%
David Brown 10/10 3071 days true 1.99 2%
R Tearle 9/10 3076 days true 1.98 2%
Jorge Martinez Gacio 9/10 3078 days true 1.98 2%
Phil Smith 10/10 3082 days true 1.98 2%
Marquardt and Bernd 10/10 3084 days true 1.97 2%
David and Karen 9/10 3090 days true 1.96 2%
Richard Broughton 10/10 3092 days true 1.96 2%
Susan Herd 9/10 3093 days true 1.96 2%
Jol Balder 8/10 3114 days true 1.83 2%
Amanda Craig 10/10 3120 days true 1.92 2%
Dr Dorthe Bossow 10/10 3122 days true 1.91 2%
JudyandAndre 10/10 3157 days 1.86 2%
Monica Askew 10/10 3380 days true 1.52 2%
Darrell & Michelle Lamb 9/10 3380 days true 1.52 2%
Kevin & Chris 10/10 3396 days true 1.5 2%
Ian Tainsh 10/10 3445 days true 1.42 1%
Einar 9/10 3451 days true 1.41 1%
Angela 7/10 3464 days true 1.27 1%
Wielink 9/10 3471 days true 1.38 1%
Lynette Sal 10/10 3507 days true 1.33 1%
Bill Nash 9/10 3557 days true 1.25 1%
Lindsay Brown 10/10 3563 days true 1.24 1%
Sena 8/10 3563 days true 1.18 1%
X Vogel 10/10 3563 days true 1.24 1%
Peter and Dianne McKinnon 10/10 3576 days true 1.22 1%
SophieC 9/10 3792 days true 0.89 0%
Wight 10/10 3795 days true 0.89 0%
Viktoria Stoffel 9/10 3804 days true 0.88 0%
Joel 9/10 3817 days true 0.86 0%
Dianne 8/10 3906 days true 0.69 0%
Rebekka 10/10 3924 days true 0.69 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Milford Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

92%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.