Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rocky Mountain and Diamond Lake.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
53 Valid Reviews
The Rocky Mountain and Diamond Lake experience has a total of 53 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 53 valid reviews:
The raw data average (mean) for all the Rocky Mountain and Diamond Lake valid reviews is 88.30% and is based on 53 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 53 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
The raw data average (mean) for all the Rocky Mountain and Diamond Lake face-to-face reviews is 88.00% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Violette Z||10/10||361 days||100%|
|Huan Quintero||9/10||788 days||25%|
|Carl von Horstig||8/10||1197 days||6%|
|Rob and Nicole||8/10||1450 days||5%|
|Harold Booy||10/10||1459 days||5%|
|Gena Bond||8/10||1464 days||5%|
|Leif Marienlund||9/10||1471 days||5%|
|Anouk Goemans||9/10||1522 days||5%|
|Jakob Lovdahl||6/10||1533 days||4%|
|Marine Audoire||10/10||1760 days||5%|
|Manu T||10/10||1761 days||5%|
|Floriane Desnoyer||10/10||1775 days||5%|
|Jeff Barth||8/10||1775 days||4%|
|Hannah Stiles||10/10||1847 days||4%|
|Diego Pablos||8/10||1872 days||4%|
|Suzanne Vermeulen||8/10||1914 days||4%|
|Jam Boggomann||8/10||2245 days||3%|
|Bartlomiej Berger||10/10||2254 days||3%|
|Anna Grafenstein||8/10||2489 days||3%|
|Benoit Irissou||9/10||2524 days||3%|
|Sapir Lifshitz||10/10||2573 days||3%|
|Maya Barad||10/10||2573 days||3%|
|Marc Schnelanburger||9/10||2576 days||3%|
|Elly Zimmer||9/10||2590 days||3%|
|Clive West||9/10||2644 days||2%|
|Clarissa Hanck||10/10||2864 days||2%|
|Knorr Bracher||9/10||2983 days||2%|
|Kali Lohman||9/10||2995 days||2%|
|Ton Franke||9/10||2995 days||2%|
|Margreet Hanemaaijer||8/10||3240 days||1%|
|Ursi Meier||10/10||3277 days||1%|
|Frank & Ruth||10/10||3604 days||0%|
|Steve & Pearl Baker||10/10||3610 days||0%|
|Stefanie E||10/10||4082 days||1%|
|Sarah Smith||7/10||4101 days||1%|
|Peter Bowen-Simpkins||8/10||4339 days||1%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Rocky Mountain and Diamond Lake does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.