Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rawhiti Cave route.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Rawhiti Cave route

Valid Reviews

26 Valid Reviews

The Rawhiti Cave route experience has a total of 26 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 26 valid reviews:

Rating Count Percentage
10/10 11
42%
9/10 9
35%
8/10 4
15%
7/10 2
8%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.15% Average

The raw data average (mean) for all the Rawhiti Cave route valid reviews is 91.15% and is based on 26 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

24 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 26 valid reviews, the experience has 24 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 24 face-to-face reviews:

Rating Count Percentage
10/10 10
42%
9/10 9
38%
8/10 3
13%
7/10 2
8%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.25% Average

The raw data average (mean) for all the Rawhiti Cave route face-to-face reviews is 91.25% and is based on 24 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.01%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Geart-Jan Benedictus 10/10 349 days 80.7 92%
Alice and Emily Dee 9/10 416 days true 87.09 100%
Kate and Dom 8/10 660 days true 41.98 47%
Louisa Theimann 8/10 726 days true 31.89 35%
Magdalena 9/10 726 days true 31.89 35%
Kayla 10/10 745 days true 29.29 32%
Sean 10/10 745 days true 29.29 32%
Danny 10/10 752 days true 28.37 31%
Brent Johnson 9/10 772 days true 25.84 28%
Tom Teuber 8/10 999 days true 7.75 6%
Anika Danits 9/10 999 days true 7.75 6%
David Schelensky 10/10 1045 days true 6.48 5%
Kristyna Mokrackoua 7/10 1054 days true 6.32 5%
Lea and Emmanuel 10/10 1057 days true 6.27 5%
Sven and Annie 10/10 1058 days true 6.26 5%
Stefanie Giese 8/10 1065 days 5.14 3%
Marilyn and Steffen 9/10 1125 days true 5.95 4%
David and Stephan 10/10 1451 days true 5.41 4%
Nikolas Gut 10/10 1714 days true 4.98 3%
Philip Schumann 10/10 1743 days true 4.93 3%
Sharon Wang 7/10 1794 days true 4.85 3%
Katherine 9/10 2105 days true 4.34 2%
Ben Martin 9/10 2105 days true 4.34 2%
Colin Morbey 9/10 3250 days true 2.46 0%
ursinab 9/10 3282 days true 2.4 0%
simonbo 10/10 3282 days true 2.4 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Rawhiti Cave route does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

92%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.