G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Otto/MacDonalds Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Otto/MacDonalds Campsite
Valid Reviews
89 Valid Reviews
The Otto/MacDonalds Campsite experience has a total of 92 reviews. There are 89 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 89 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
17% |
| 9/10 | 27 |
|
30% |
| 8/10 | 26 |
|
29% |
| 7/10 | 12 |
|
13% |
| 6/10 | 6 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
82.02% Average
The raw data average (mean) for all the Otto/MacDonalds Campsite valid reviews is 82.02% and is based on 89 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
25 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 89 valid reviews, the experience has 25 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 25 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
20% |
| 9/10 | 6 |
|
24% |
| 8/10 | 5 |
|
20% |
| 7/10 | 4 |
|
16% |
| 6/10 | 2 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
8% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
4% |
77.20% Average
The raw data average (mean) for all the Otto/MacDonalds Campsite face-to-face reviews is 77.20% and is based on 25 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jakub | 8/10 | 211 days | 100% |
| jo | 9/10 | 395 days | 94% |
| Susan Boyton | 10/10 | 395 days | 95% |
| Marguerite | 10/10 | 456 days | 92% |
| Laura | 9/10 | 484 days | 90% |
| Adam B | 9/10 | 912 days | 54% |
| Mathilde K | 9/10 | 1156 days | 32% |
| Liz | 9/10 | 1156 days | 32% |
| ElizabethE | 10/10 | 1246 days | 25% |
| Julia | 9/10 | 1277 days | 23% |
| Lewis | 8/10 | 1521 days | 10% |
| Lizzie | 10/10 | 1552 days | 10% |
| Alec | 8/10 | 1611 days | 8% |
| Nicole | 8/10 | 1703 days | 6% |
| Laura | 10/10 | 1976 days | 5% |
| John | 10/10 | 2098 days | 5% |
| Linda | 9/10 | 2282 days | 4% |
| Timothy Davies | 10/10 | 2403 days | 4% |
| ScoutnIndi | 9/10 | 2556 days | 4% |
| Dean Coran | 7/10 | 2648 days | 3% |
| Liz | 8/10 | 2648 days | 3% |
| Stefan Miedzinski | 7/10 | 2648 days | 3% |
| Francois & Caroline | 8/10 | 2707 days | 3% |
| Sophie Skinner | 8/10 | 2768 days | 3% |
| Indy | 9/10 | 2768 days | 3% |
| Rebecca Rodeghiero | 10/10 | 2768 days | 3% |
| Schubi | 9/10 | 2829 days | 3% |
| Sezz bella | 8/10 | 2952 days | 3% |
| Stephen Lindsay | 9/10 | 2952 days | 3% |
| Matt | 9/10 | 2982 days | 3% |
| Juliane | 7/10 | 2982 days | 3% |
| The Farrs | 7/10 | 3013 days | 3% |
| Fei Fei Lei | 9/10 | 3062 days | 2% |
| Oceane Imber | 10/10 | 3067 days | 3% |
| Linda Lua | 7/10 | 3069 days | 2% |
| Ronald Daigneault | 8/10 | 3096 days | 2% |
| Jarod | 6/10 | 3133 days | 2% |
| Michael Talbot | 8/10 | 3138 days | 2% |
| Jozef Pinkerton | 8/10 | 3184 days | 2% |
| Victoria Smith | 8/10 | 3218 days | 2% |
| Sally Caboche | 7/10 | 3347 days | 2% |
| Marc Lambert | 6/10 | 3353 days | 2% |
| Carol Brislane | 9/10 | 3378 days | 2% |
| Xander | 8/10 | 3407 days | 2% |
| CMG | 7/10 | 3437 days | 2% |
| Myles Petersen | 7/10 | 3439 days | 2% |
| Ruiyi Yin | 9/10 | 3474 days | 2% |
| Alf Caruana | 8/10 | 3495 days | 2% |
| Martina Hadolt | 6/10 | 3524 days | 1% |
| Catherine Johnston | 8/10 | 3570 days | 2% |
| Connie Hopper | 9/10 | 3699 days | 1% |
| Pascale Lemieux | 9/10 | 3717 days | 1% |
| Howard Kestrel | 6/10 | 3724 days | 1% |
| Jenny Adams | 8/10 | 3729 days | 1% |
| Helena Bond | 8/10 | 3748 days | 1% |
| Rachel Macdonald | 10/10 | 3797 days | 1% |
| Juliana Ott | 8/10 | 3837 days | 1% |
| Bob Fontaine | 8/10 | 3913 days | 1% |
| Yann Le Gac | 8/10 | 4048 days | 1% |
| Soizic Vandermeersch | 9/10 | 4070 days | 1% |
| Bernard Duinkerken | 8/10 | 4078 days | 1% |
| Stephanie Poppe | 9/10 | 4083 days | 1% |
| Adam Wight | 7/10 | 4111 days | 0% |
| Jess Rose | 9/10 | 4137 days | 0% |
| Manuela | 8/10 | 4195 days | 0% |
| Pauline Gibson | 7/10 | 4197 days | 0% |
| Alexandre Moleiro | 8/10 | 4199 days | 0% |
| Sander and Eliza Hembrarskamp | 8/10 | 4352 days | 0% |
| Tom Guthknecht | 6/10 | 4437 days | 1% |
| isabel Zander | 10/10 | 4442 days | 1% |
| Calvin Becker | 10/10 | 4442 days | 1% |
| Annika Marz | 8/10 | 4466 days | 1% |
| Malcolm & Susan | 9/10 | 4474 days | 1% |
| Alexander Zimmer | 9/10 | 4479 days | 1% |
| Francisco Pablo Miguel | 7/10 | 4499 days | 1% |
| Inga Memmen | 10/10 | 4500 days | 1% |
| Paige Galbraith | 10/10 | 4541 days | 1% |
| Deon Bossenger | 9/10 | 4808 days | 1% |
| ramy | 9/10 | 4808 days | 1% |
| Jacquemard | 4/10 | 4934 days | 0% |
| Sabrina Germany | 9/10 | 5199 days | 1% |
| Bill Mclennan | 7/10 | 5552 days | 1% |
| Martin Vitiello | 6/10 | 5560 days | 1% |
| Jerry & Floon | 8/10 | 5568 days | 1% |
| Cesar | 4/10 | 5575 days | 0% |
| David Valentine | 1/10 | 5957 days | 0% |
| BryonyS | 9/10 | 6259 days | 1% |
| RogerW | 9/10 | 6259 days | 1% |
| Vivien Williams | 10/10 | 6287 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Otto/MacDonalds Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.