Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Otto/MacDonalds Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Otto/MacDonalds Campsite
Valid Reviews
89 Valid Reviews
The Otto/MacDonalds Campsite experience has a total of 92 reviews. There are 89 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 89 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
17% |
| 9/10 | 27 |
|
30% |
| 8/10 | 26 |
|
29% |
| 7/10 | 12 |
|
13% |
| 6/10 | 6 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
82.02% Average
The raw data average (mean) for all the Otto/MacDonalds Campsite valid reviews is 82.02% and is based on 89 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
25 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 89 valid reviews, the experience has 25 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 25 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
20% |
| 9/10 | 6 |
|
24% |
| 8/10 | 5 |
|
20% |
| 7/10 | 4 |
|
16% |
| 6/10 | 2 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
8% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
4% |
77.20% Average
The raw data average (mean) for all the Otto/MacDonalds Campsite face-to-face reviews is 77.20% and is based on 25 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.14%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jakub | 8/10 | 251 days | 100% |
| jo | 9/10 | 435 days | 93% |
| Susan Boyton | 10/10 | 435 days | 94% |
| Marguerite | 10/10 | 496 days | 91% |
| Laura | 9/10 | 524 days | 88% |
| Adam B | 9/10 | 952 days | 51% |
| Mathilde K | 9/10 | 1196 days | 29% |
| Liz | 9/10 | 1196 days | 29% |
| ElizabethE | 10/10 | 1286 days | 23% |
| Julia | 9/10 | 1317 days | 20% |
| Lewis | 8/10 | 1561 days | 9% |
| Lizzie | 10/10 | 1592 days | 8% |
| Alec | 8/10 | 1651 days | 7% |
| Nicole | 8/10 | 1743 days | 5% |
| Laura | 10/10 | 2016 days | 5% |
| John | 10/10 | 2138 days | 4% |
| Linda | 9/10 | 2322 days | 4% |
| Timothy Davies | 10/10 | 2443 days | 4% |
| ScoutnIndi | 9/10 | 2596 days | 3% |
| Dean Coran | 7/10 | 2688 days | 3% |
| Liz | 8/10 | 2688 days | 3% |
| Stefan Miedzinski | 7/10 | 2688 days | 3% |
| Francois & Caroline | 8/10 | 2747 days | 3% |
| Sophie Skinner | 8/10 | 2808 days | 3% |
| Indy | 9/10 | 2808 days | 3% |
| Rebecca Rodeghiero | 10/10 | 2808 days | 3% |
| Schubi | 9/10 | 2869 days | 3% |
| Sezz bella | 8/10 | 2992 days | 3% |
| Stephen Lindsay | 9/10 | 2992 days | 3% |
| Matt | 9/10 | 3022 days | 3% |
| Juliane | 7/10 | 3022 days | 2% |
| The Farrs | 7/10 | 3053 days | 2% |
| Fei Fei Lei | 9/10 | 3102 days | 2% |
| Oceane Imber | 10/10 | 3107 days | 2% |
| Linda Lua | 7/10 | 3109 days | 2% |
| Ronald Daigneault | 8/10 | 3136 days | 2% |
| Jarod | 6/10 | 3173 days | 2% |
| Michael Talbot | 8/10 | 3178 days | 2% |
| Jozef Pinkerton | 8/10 | 3224 days | 2% |
| Victoria Smith | 8/10 | 3258 days | 2% |
| Sally Caboche | 7/10 | 3387 days | 2% |
| Marc Lambert | 6/10 | 3393 days | 1% |
| Carol Brislane | 9/10 | 3418 days | 2% |
| Xander | 8/10 | 3447 days | 1% |
| CMG | 7/10 | 3477 days | 1% |
| Myles Petersen | 7/10 | 3479 days | 1% |
| Ruiyi Yin | 9/10 | 3514 days | 2% |
| Alf Caruana | 8/10 | 3535 days | 1% |
| Martina Hadolt | 6/10 | 3564 days | 1% |
| Catherine Johnston | 8/10 | 3610 days | 1% |
| Connie Hopper | 9/10 | 3739 days | 1% |
| Pascale Lemieux | 9/10 | 3757 days | 1% |
| Howard Kestrel | 6/10 | 3764 days | 1% |
| Jenny Adams | 8/10 | 3769 days | 1% |
| Helena Bond | 8/10 | 3788 days | 1% |
| Rachel Macdonald | 10/10 | 3837 days | 1% |
| Juliana Ott | 8/10 | 3877 days | 1% |
| Bob Fontaine | 8/10 | 3953 days | 1% |
| Yann Le Gac | 8/10 | 4088 days | 0% |
| Soizic Vandermeersch | 9/10 | 4110 days | 0% |
| Bernard Duinkerken | 8/10 | 4118 days | 0% |
| Stephanie Poppe | 9/10 | 4123 days | 0% |
| Adam Wight | 7/10 | 4151 days | 0% |
| Jess Rose | 9/10 | 4177 days | 0% |
| Manuela | 8/10 | 4235 days | 0% |
| Pauline Gibson | 7/10 | 4237 days | 0% |
| Alexandre Moleiro | 8/10 | 4239 days | 0% |
| Sander and Eliza Hembrarskamp | 8/10 | 4392 days | 1% |
| Tom Guthknecht | 6/10 | 4477 days | 0% |
| isabel Zander | 10/10 | 4482 days | 1% |
| Calvin Becker | 10/10 | 4482 days | 1% |
| Annika Marz | 8/10 | 4506 days | 1% |
| Malcolm & Susan | 9/10 | 4514 days | 1% |
| Alexander Zimmer | 9/10 | 4519 days | 1% |
| Francisco Pablo Miguel | 7/10 | 4539 days | 1% |
| Inga Memmen | 10/10 | 4540 days | 1% |
| Paige Galbraith | 10/10 | 4581 days | 1% |
| Deon Bossenger | 9/10 | 4848 days | 1% |
| ramy | 9/10 | 4848 days | 1% |
| Jacquemard | 4/10 | 4974 days | 0% |
| Sabrina Germany | 9/10 | 5239 days | 1% |
| Bill Mclennan | 7/10 | 5592 days | 1% |
| Martin Vitiello | 6/10 | 5600 days | 0% |
| Jerry & Floon | 8/10 | 5608 days | 1% |
| Cesar | 4/10 | 5615 days | 0% |
| David Valentine | 1/10 | 5997 days | 0% |
| BryonyS | 9/10 | 6299 days | 1% |
| RogerW | 9/10 | 6299 days | 1% |
| Vivien Williams | 10/10 | 6327 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Otto/MacDonalds Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.