Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Otto/MacDonalds Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Otto/MacDonalds Campsite
Valid Reviews
89 Valid Reviews
The Otto/MacDonalds Campsite experience has a total of 92 reviews. There are 89 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 89 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
17% |
| 9/10 | 27 |
|
30% |
| 8/10 | 26 |
|
29% |
| 7/10 | 12 |
|
13% |
| 6/10 | 6 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
82.02% Average
The raw data average (mean) for all the Otto/MacDonalds Campsite valid reviews is 82.02% and is based on 89 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
25 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 89 valid reviews, the experience has 25 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 25 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
20% |
| 9/10 | 6 |
|
24% |
| 8/10 | 5 |
|
20% |
| 7/10 | 4 |
|
16% |
| 6/10 | 2 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
8% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
4% |
77.20% Average
The raw data average (mean) for all the Otto/MacDonalds Campsite face-to-face reviews is 77.20% and is based on 25 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.08%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jakub | 8/10 | 371 days | 100% |
| jo | 9/10 | 555 days | 90% |
| Susan Boyton | 10/10 | 555 days | 91% |
| Marguerite | 10/10 | 616 days | 87% |
| Laura | 9/10 | 644 days | 84% |
| Adam B | 9/10 | 1072 days | 41% |
| Mathilde K | 9/10 | 1316 days | 22% |
| Liz | 9/10 | 1316 days | 22% |
| ElizabethE | 10/10 | 1406 days | 17% |
| Julia | 9/10 | 1437 days | 15% |
| Lewis | 8/10 | 1681 days | 7% |
| Lizzie | 10/10 | 1712 days | 6% |
| Alec | 8/10 | 1771 days | 6% |
| Nicole | 8/10 | 1863 days | 5% |
| Laura | 10/10 | 2136 days | 5% |
| John | 10/10 | 2258 days | 5% |
| Linda | 9/10 | 2442 days | 4% |
| Timothy Davies | 10/10 | 2563 days | 4% |
| ScoutnIndi | 9/10 | 2716 days | 4% |
| Dean Coran | 7/10 | 2808 days | 3% |
| Liz | 8/10 | 2808 days | 3% |
| Stefan Miedzinski | 7/10 | 2808 days | 3% |
| Francois & Caroline | 8/10 | 2867 days | 3% |
| Sophie Skinner | 8/10 | 2928 days | 3% |
| Indy | 9/10 | 2928 days | 3% |
| Rebecca Rodeghiero | 10/10 | 2928 days | 3% |
| Schubi | 9/10 | 2989 days | 3% |
| Sezz bella | 8/10 | 3112 days | 3% |
| Stephen Lindsay | 9/10 | 3112 days | 3% |
| Matt | 9/10 | 3142 days | 3% |
| Juliane | 7/10 | 3142 days | 2% |
| The Farrs | 7/10 | 3173 days | 2% |
| Fei Fei Lei | 9/10 | 3222 days | 2% |
| Oceane Imber | 10/10 | 3227 days | 2% |
| Linda Lua | 7/10 | 3229 days | 2% |
| Ronald Daigneault | 8/10 | 3256 days | 2% |
| Jarod | 6/10 | 3293 days | 2% |
| Michael Talbot | 8/10 | 3298 days | 2% |
| Jozef Pinkerton | 8/10 | 3344 days | 2% |
| Victoria Smith | 8/10 | 3378 days | 2% |
| Sally Caboche | 7/10 | 3507 days | 2% |
| Marc Lambert | 6/10 | 3513 days | 2% |
| Carol Brislane | 9/10 | 3538 days | 2% |
| Xander | 8/10 | 3567 days | 1% |
| CMG | 7/10 | 3597 days | 2% |
| Myles Petersen | 7/10 | 3599 days | 2% |
| Ruiyi Yin | 9/10 | 3634 days | 2% |
| Alf Caruana | 8/10 | 3655 days | 1% |
| Martina Hadolt | 6/10 | 3684 days | 1% |
| Catherine Johnston | 8/10 | 3730 days | 1% |
| Connie Hopper | 9/10 | 3859 days | 1% |
| Pascale Lemieux | 9/10 | 3877 days | 1% |
| Howard Kestrel | 6/10 | 3884 days | 1% |
| Jenny Adams | 8/10 | 3889 days | 1% |
| Helena Bond | 8/10 | 3908 days | 1% |
| Rachel Macdonald | 10/10 | 3957 days | 1% |
| Juliana Ott | 8/10 | 3997 days | 1% |
| Bob Fontaine | 8/10 | 4073 days | 1% |
| Yann Le Gac | 8/10 | 4208 days | 0% |
| Soizic Vandermeersch | 9/10 | 4230 days | 0% |
| Bernard Duinkerken | 8/10 | 4238 days | 0% |
| Stephanie Poppe | 9/10 | 4243 days | 0% |
| Adam Wight | 7/10 | 4271 days | 0% |
| Jess Rose | 9/10 | 4297 days | 0% |
| Manuela | 8/10 | 4355 days | 0% |
| Pauline Gibson | 7/10 | 4357 days | 0% |
| Alexandre Moleiro | 8/10 | 4359 days | 0% |
| Sander and Eliza Hembrarskamp | 8/10 | 4512 days | 1% |
| Tom Guthknecht | 6/10 | 4597 days | 1% |
| isabel Zander | 10/10 | 4602 days | 1% |
| Calvin Becker | 10/10 | 4602 days | 1% |
| Annika Marz | 8/10 | 4626 days | 1% |
| Malcolm & Susan | 9/10 | 4634 days | 1% |
| Alexander Zimmer | 9/10 | 4639 days | 1% |
| Francisco Pablo Miguel | 7/10 | 4659 days | 1% |
| Inga Memmen | 10/10 | 4660 days | 1% |
| Paige Galbraith | 10/10 | 4701 days | 1% |
| Deon Bossenger | 9/10 | 4968 days | 1% |
| ramy | 9/10 | 4968 days | 1% |
| Jacquemard | 4/10 | 5094 days | 0% |
| Sabrina Germany | 9/10 | 5359 days | 1% |
| Bill Mclennan | 7/10 | 5712 days | 1% |
| Martin Vitiello | 6/10 | 5720 days | 1% |
| Jerry & Floon | 8/10 | 5728 days | 1% |
| Cesar | 4/10 | 5735 days | 0% |
| David Valentine | 1/10 | 6117 days | 0% |
| BryonyS | 9/10 | 6419 days | 1% |
| RogerW | 9/10 | 6419 days | 1% |
| Vivien Williams | 10/10 | 6447 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Otto/MacDonalds Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.99% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.