Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Otto/MacDonalds Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Otto/MacDonalds Campsite
Valid Reviews
89 Valid Reviews
The Otto/MacDonalds Campsite experience has a total of 92 reviews. There are 89 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 89 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
17% |
| 9/10 | 27 |
|
30% |
| 8/10 | 26 |
|
29% |
| 7/10 | 12 |
|
13% |
| 6/10 | 6 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
82.02% Average
The raw data average (mean) for all the Otto/MacDonalds Campsite valid reviews is 82.02% and is based on 89 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
25 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 89 valid reviews, the experience has 25 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 25 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
20% |
| 9/10 | 6 |
|
24% |
| 8/10 | 5 |
|
20% |
| 7/10 | 4 |
|
16% |
| 6/10 | 2 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
8% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
4% |
77.20% Average
The raw data average (mean) for all the Otto/MacDonalds Campsite face-to-face reviews is 77.20% and is based on 25 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jakub | 8/10 | 70 days | 100% |
| jo | 9/10 | 254 days | 98% |
| Susan Boyton | 10/10 | 254 days | 99% |
| Marguerite | 10/10 | 315 days | 97% |
| Laura | 9/10 | 343 days | 94% |
| Adam B | 9/10 | 771 days | 67% |
| Mathilde K | 9/10 | 1015 days | 43% |
| Liz | 9/10 | 1015 days | 43% |
| ElizabethE | 10/10 | 1105 days | 35% |
| Julia | 9/10 | 1136 days | 32% |
| Lewis | 8/10 | 1380 days | 16% |
| Lizzie | 10/10 | 1411 days | 15% |
| Alec | 8/10 | 1470 days | 12% |
| Nicole | 8/10 | 1562 days | 9% |
| Laura | 10/10 | 1835 days | 5% |
| John | 10/10 | 1957 days | 5% |
| Linda | 9/10 | 2141 days | 4% |
| Timothy Davies | 10/10 | 2262 days | 4% |
| ScoutnIndi | 9/10 | 2415 days | 4% |
| Dean Coran | 7/10 | 2507 days | 3% |
| Liz | 8/10 | 2507 days | 4% |
| Stefan Miedzinski | 7/10 | 2507 days | 3% |
| Francois & Caroline | 8/10 | 2566 days | 4% |
| Sophie Skinner | 8/10 | 2627 days | 3% |
| Indy | 9/10 | 2627 days | 3% |
| Rebecca Rodeghiero | 10/10 | 2627 days | 3% |
| Schubi | 9/10 | 2688 days | 3% |
| Sezz bella | 8/10 | 2811 days | 3% |
| Stephen Lindsay | 9/10 | 2811 days | 3% |
| Matt | 9/10 | 2841 days | 3% |
| Juliane | 7/10 | 2841 days | 3% |
| The Farrs | 7/10 | 2872 days | 3% |
| Fei Fei Lei | 9/10 | 2921 days | 2% |
| Oceane Imber | 10/10 | 2926 days | 3% |
| Linda Lua | 7/10 | 2928 days | 3% |
| Ronald Daigneault | 8/10 | 2955 days | 2% |
| Jarod | 6/10 | 2992 days | 2% |
| Michael Talbot | 8/10 | 2997 days | 3% |
| Jozef Pinkerton | 8/10 | 3043 days | 3% |
| Victoria Smith | 8/10 | 3077 days | 3% |
| Sally Caboche | 7/10 | 3206 days | 2% |
| Marc Lambert | 6/10 | 3212 days | 2% |
| Carol Brislane | 9/10 | 3237 days | 2% |
| Xander | 8/10 | 3266 days | 2% |
| CMG | 7/10 | 3296 days | 2% |
| Myles Petersen | 7/10 | 3298 days | 2% |
| Ruiyi Yin | 9/10 | 3333 days | 2% |
| Alf Caruana | 8/10 | 3354 days | 2% |
| Martina Hadolt | 6/10 | 3383 days | 2% |
| Catherine Johnston | 8/10 | 3429 days | 2% |
| Connie Hopper | 9/10 | 3558 days | 2% |
| Pascale Lemieux | 9/10 | 3576 days | 1% |
| Howard Kestrel | 6/10 | 3583 days | 1% |
| Jenny Adams | 8/10 | 3588 days | 2% |
| Helena Bond | 8/10 | 3607 days | 1% |
| Rachel Macdonald | 10/10 | 3656 days | 1% |
| Juliana Ott | 8/10 | 3696 days | 1% |
| Bob Fontaine | 8/10 | 3772 days | 1% |
| Yann Le Gac | 8/10 | 3907 days | 1% |
| Soizic Vandermeersch | 9/10 | 3929 days | 1% |
| Bernard Duinkerken | 8/10 | 3937 days | 1% |
| Stephanie Poppe | 9/10 | 3942 days | 1% |
| Adam Wight | 7/10 | 3970 days | 1% |
| Jess Rose | 9/10 | 3996 days | 1% |
| Manuela | 8/10 | 4054 days | 0% |
| Pauline Gibson | 7/10 | 4056 days | 0% |
| Alexandre Moleiro | 8/10 | 4058 days | 1% |
| Sander and Eliza Hembrarskamp | 8/10 | 4211 days | 0% |
| Tom Guthknecht | 6/10 | 4296 days | 0% |
| isabel Zander | 10/10 | 4301 days | 0% |
| Calvin Becker | 10/10 | 4301 days | 0% |
| Annika Marz | 8/10 | 4325 days | 0% |
| Malcolm & Susan | 9/10 | 4333 days | 0% |
| Alexander Zimmer | 9/10 | 4338 days | 0% |
| Francisco Pablo Miguel | 7/10 | 4358 days | 0% |
| Inga Memmen | 10/10 | 4359 days | 0% |
| Paige Galbraith | 10/10 | 4400 days | 1% |
| Deon Bossenger | 9/10 | 4667 days | 1% |
| ramy | 9/10 | 4667 days | 1% |
| Jacquemard | 4/10 | 4793 days | 0% |
| Sabrina Germany | 9/10 | 5058 days | 1% |
| Bill Mclennan | 7/10 | 5411 days | 1% |
| Martin Vitiello | 6/10 | 5419 days | 1% |
| Jerry & Floon | 8/10 | 5427 days | 1% |
| Cesar | 4/10 | 5434 days | 0% |
| David Valentine | 1/10 | 5816 days | 0% |
| BryonyS | 9/10 | 6118 days | 1% |
| RogerW | 9/10 | 6118 days | 1% |
| Vivien Williams | 10/10 | 6146 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Otto/MacDonalds Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.