Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Otto/MacDonalds Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Otto/MacDonalds Campsite
Valid Reviews
89 Valid Reviews
The Otto/MacDonalds Campsite experience has a total of 92 reviews. There are 89 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 89 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
17% |
| 9/10 | 27 |
|
30% |
| 8/10 | 26 |
|
29% |
| 7/10 | 12 |
|
13% |
| 6/10 | 6 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
82.02% Average
The raw data average (mean) for all the Otto/MacDonalds Campsite valid reviews is 82.02% and is based on 89 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
25 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 89 valid reviews, the experience has 25 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 25 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
20% |
| 9/10 | 6 |
|
24% |
| 8/10 | 5 |
|
20% |
| 7/10 | 4 |
|
16% |
| 6/10 | 2 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
8% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
4% |
77.20% Average
The raw data average (mean) for all the Otto/MacDonalds Campsite face-to-face reviews is 77.20% and is based on 25 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.18%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jakub | 8/10 | 151 days | 100% |
| jo | 9/10 | 335 days | 96% |
| Susan Boyton | 10/10 | 335 days | 97% |
| Marguerite | 10/10 | 396 days | 94% |
| Laura | 9/10 | 424 days | 92% |
| Adam B | 9/10 | 852 days | 60% |
| Mathilde K | 9/10 | 1096 days | 36% |
| Liz | 9/10 | 1096 days | 36% |
| ElizabethE | 10/10 | 1186 days | 29% |
| Julia | 9/10 | 1217 days | 27% |
| Lewis | 8/10 | 1461 days | 13% |
| Lizzie | 10/10 | 1492 days | 12% |
| Alec | 8/10 | 1551 days | 9% |
| Nicole | 8/10 | 1643 days | 7% |
| Laura | 10/10 | 1916 days | 5% |
| John | 10/10 | 2038 days | 5% |
| Linda | 9/10 | 2222 days | 4% |
| Timothy Davies | 10/10 | 2343 days | 4% |
| ScoutnIndi | 9/10 | 2496 days | 4% |
| Dean Coran | 7/10 | 2588 days | 3% |
| Liz | 8/10 | 2588 days | 4% |
| Stefan Miedzinski | 7/10 | 2588 days | 3% |
| Francois & Caroline | 8/10 | 2647 days | 3% |
| Sophie Skinner | 8/10 | 2708 days | 3% |
| Indy | 9/10 | 2708 days | 3% |
| Rebecca Rodeghiero | 10/10 | 2708 days | 3% |
| Schubi | 9/10 | 2769 days | 3% |
| Sezz bella | 8/10 | 2892 days | 3% |
| Stephen Lindsay | 9/10 | 2892 days | 3% |
| Matt | 9/10 | 2922 days | 3% |
| Juliane | 7/10 | 2922 days | 3% |
| The Farrs | 7/10 | 2953 days | 3% |
| Fei Fei Lei | 9/10 | 3002 days | 2% |
| Oceane Imber | 10/10 | 3007 days | 3% |
| Linda Lua | 7/10 | 3009 days | 3% |
| Ronald Daigneault | 8/10 | 3036 days | 2% |
| Jarod | 6/10 | 3072 days | 2% |
| Michael Talbot | 8/10 | 3078 days | 3% |
| Jozef Pinkerton | 8/10 | 3124 days | 2% |
| Victoria Smith | 8/10 | 3158 days | 2% |
| Sally Caboche | 7/10 | 3286 days | 2% |
| Marc Lambert | 6/10 | 3293 days | 2% |
| Carol Brislane | 9/10 | 3317 days | 2% |
| Xander | 8/10 | 3347 days | 2% |
| CMG | 7/10 | 3376 days | 2% |
| Myles Petersen | 7/10 | 3379 days | 2% |
| Ruiyi Yin | 9/10 | 3414 days | 2% |
| Alf Caruana | 8/10 | 3435 days | 2% |
| Martina Hadolt | 6/10 | 3464 days | 2% |
| Catherine Johnston | 8/10 | 3510 days | 2% |
| Connie Hopper | 9/10 | 3639 days | 1% |
| Pascale Lemieux | 9/10 | 3657 days | 1% |
| Howard Kestrel | 6/10 | 3664 days | 1% |
| Jenny Adams | 8/10 | 3669 days | 1% |
| Helena Bond | 8/10 | 3688 days | 1% |
| Rachel Macdonald | 10/10 | 3737 days | 1% |
| Juliana Ott | 8/10 | 3777 days | 1% |
| Bob Fontaine | 8/10 | 3853 days | 1% |
| Yann Le Gac | 8/10 | 3987 days | 1% |
| Soizic Vandermeersch | 9/10 | 4010 days | 1% |
| Bernard Duinkerken | 8/10 | 4018 days | 1% |
| Stephanie Poppe | 9/10 | 4023 days | 1% |
| Adam Wight | 7/10 | 4051 days | 0% |
| Jess Rose | 9/10 | 4076 days | 1% |
| Manuela | 8/10 | 4135 days | 0% |
| Pauline Gibson | 7/10 | 4137 days | 0% |
| Alexandre Moleiro | 8/10 | 4138 days | 0% |
| Sander and Eliza Hembrarskamp | 8/10 | 4292 days | 0% |
| Tom Guthknecht | 6/10 | 4377 days | 0% |
| isabel Zander | 10/10 | 4382 days | 1% |
| Calvin Becker | 10/10 | 4382 days | 1% |
| Annika Marz | 8/10 | 4406 days | 1% |
| Malcolm & Susan | 9/10 | 4413 days | 1% |
| Alexander Zimmer | 9/10 | 4419 days | 1% |
| Francisco Pablo Miguel | 7/10 | 4439 days | 1% |
| Inga Memmen | 10/10 | 4440 days | 1% |
| Paige Galbraith | 10/10 | 4481 days | 1% |
| Deon Bossenger | 9/10 | 4748 days | 1% |
| ramy | 9/10 | 4748 days | 1% |
| Jacquemard | 4/10 | 4874 days | 0% |
| Sabrina Germany | 9/10 | 5139 days | 1% |
| Bill Mclennan | 7/10 | 5492 days | 1% |
| Martin Vitiello | 6/10 | 5500 days | 1% |
| Jerry & Floon | 8/10 | 5508 days | 1% |
| Cesar | 4/10 | 5515 days | 0% |
| David Valentine | 1/10 | 5897 days | 0% |
| BryonyS | 9/10 | 6199 days | 1% |
| RogerW | 9/10 | 6199 days | 1% |
| Vivien Williams | 10/10 | 6227 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Otto/MacDonalds Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.