Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Otto/MacDonalds Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Otto/MacDonalds Campsite
Valid Reviews
89 Valid Reviews
The Otto/MacDonalds Campsite experience has a total of 92 reviews. There are 89 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 89 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
17% |
| 9/10 | 27 |
|
30% |
| 8/10 | 26 |
|
29% |
| 7/10 | 12 |
|
13% |
| 6/10 | 6 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
82.02% Average
The raw data average (mean) for all the Otto/MacDonalds Campsite valid reviews is 82.02% and is based on 89 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
25 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 89 valid reviews, the experience has 25 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 25 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
20% |
| 9/10 | 6 |
|
24% |
| 8/10 | 5 |
|
20% |
| 7/10 | 4 |
|
16% |
| 6/10 | 2 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
8% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
4% |
77.20% Average
The raw data average (mean) for all the Otto/MacDonalds Campsite face-to-face reviews is 77.20% and is based on 25 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jakub | 8/10 | 164 days | 100% |
| jo | 9/10 | 348 days | 95% |
| Susan Boyton | 10/10 | 348 days | 96% |
| Marguerite | 10/10 | 409 days | 94% |
| Laura | 9/10 | 437 days | 91% |
| Adam B | 9/10 | 865 days | 59% |
| Mathilde K | 9/10 | 1109 days | 35% |
| Liz | 9/10 | 1109 days | 35% |
| ElizabethE | 10/10 | 1199 days | 28% |
| Julia | 9/10 | 1230 days | 26% |
| Lewis | 8/10 | 1474 days | 12% |
| Lizzie | 10/10 | 1505 days | 11% |
| Alec | 8/10 | 1564 days | 9% |
| Nicole | 8/10 | 1656 days | 7% |
| Laura | 10/10 | 1929 days | 5% |
| John | 10/10 | 2051 days | 5% |
| Linda | 9/10 | 2235 days | 4% |
| Timothy Davies | 10/10 | 2356 days | 4% |
| ScoutnIndi | 9/10 | 2509 days | 4% |
| Dean Coran | 7/10 | 2601 days | 3% |
| Liz | 8/10 | 2601 days | 3% |
| Stefan Miedzinski | 7/10 | 2601 days | 3% |
| Francois & Caroline | 8/10 | 2660 days | 3% |
| Sophie Skinner | 8/10 | 2721 days | 3% |
| Indy | 9/10 | 2721 days | 3% |
| Rebecca Rodeghiero | 10/10 | 2721 days | 3% |
| Schubi | 9/10 | 2782 days | 3% |
| Sezz bella | 8/10 | 2905 days | 3% |
| Stephen Lindsay | 9/10 | 2905 days | 3% |
| Matt | 9/10 | 2935 days | 3% |
| Juliane | 7/10 | 2935 days | 3% |
| The Farrs | 7/10 | 2966 days | 3% |
| Fei Fei Lei | 9/10 | 3015 days | 2% |
| Oceane Imber | 10/10 | 3020 days | 3% |
| Linda Lua | 7/10 | 3022 days | 2% |
| Ronald Daigneault | 8/10 | 3049 days | 2% |
| Jarod | 6/10 | 3086 days | 2% |
| Michael Talbot | 8/10 | 3091 days | 2% |
| Jozef Pinkerton | 8/10 | 3137 days | 2% |
| Victoria Smith | 8/10 | 3171 days | 2% |
| Sally Caboche | 7/10 | 3300 days | 2% |
| Marc Lambert | 6/10 | 3306 days | 2% |
| Carol Brislane | 9/10 | 3331 days | 2% |
| Xander | 8/10 | 3360 days | 1% |
| CMG | 7/10 | 3390 days | 2% |
| Myles Petersen | 7/10 | 3392 days | 2% |
| Ruiyi Yin | 9/10 | 3427 days | 2% |
| Alf Caruana | 8/10 | 3448 days | 2% |
| Martina Hadolt | 6/10 | 3477 days | 1% |
| Catherine Johnston | 8/10 | 3523 days | 2% |
| Connie Hopper | 9/10 | 3652 days | 1% |
| Pascale Lemieux | 9/10 | 3670 days | 1% |
| Howard Kestrel | 6/10 | 3677 days | 1% |
| Jenny Adams | 8/10 | 3682 days | 1% |
| Helena Bond | 8/10 | 3701 days | 1% |
| Rachel Macdonald | 10/10 | 3750 days | 1% |
| Juliana Ott | 8/10 | 3790 days | 1% |
| Bob Fontaine | 8/10 | 3866 days | 1% |
| Yann Le Gac | 8/10 | 4001 days | 1% |
| Soizic Vandermeersch | 9/10 | 4023 days | 1% |
| Bernard Duinkerken | 8/10 | 4031 days | 1% |
| Stephanie Poppe | 9/10 | 4036 days | 1% |
| Adam Wight | 7/10 | 4064 days | 0% |
| Jess Rose | 9/10 | 4090 days | 0% |
| Manuela | 8/10 | 4148 days | 0% |
| Pauline Gibson | 7/10 | 4150 days | 0% |
| Alexandre Moleiro | 8/10 | 4152 days | 0% |
| Sander and Eliza Hembrarskamp | 8/10 | 4305 days | 0% |
| Tom Guthknecht | 6/10 | 4390 days | 1% |
| isabel Zander | 10/10 | 4395 days | 1% |
| Calvin Becker | 10/10 | 4395 days | 1% |
| Annika Marz | 8/10 | 4419 days | 1% |
| Malcolm & Susan | 9/10 | 4427 days | 1% |
| Alexander Zimmer | 9/10 | 4432 days | 1% |
| Francisco Pablo Miguel | 7/10 | 4452 days | 1% |
| Inga Memmen | 10/10 | 4453 days | 1% |
| Paige Galbraith | 10/10 | 4494 days | 1% |
| Deon Bossenger | 9/10 | 4761 days | 1% |
| ramy | 9/10 | 4761 days | 1% |
| Jacquemard | 4/10 | 4887 days | 0% |
| Sabrina Germany | 9/10 | 5152 days | 1% |
| Bill Mclennan | 7/10 | 5505 days | 1% |
| Martin Vitiello | 6/10 | 5513 days | 1% |
| Jerry & Floon | 8/10 | 5521 days | 1% |
| Cesar | 4/10 | 5528 days | 0% |
| David Valentine | 1/10 | 5910 days | 0% |
| BryonyS | 9/10 | 6212 days | 1% |
| RogerW | 9/10 | 6212 days | 1% |
| Vivien Williams | 10/10 | 6240 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Otto/MacDonalds Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.