Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kerr Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
45 Valid Reviews
The Kerr Bay Campsite experience has a total of 46 reviews. There are 45 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 45 valid reviews:
The raw data average (mean) for all the Kerr Bay Campsite valid reviews is 79.78% and is based on 45 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
23 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 45 valid reviews, the experience has 23 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 23 face-to-face reviews:
The raw data average (mean) for all the Kerr Bay Campsite face-to-face reviews is 80.43% and is based on 23 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Sandy Bao||10/10||412 days||76%|
|Pablo Boris||9/10||502 days||63%|
|Silvia Romeiro||7/10||1711 days||3%|
|Geoff Steele||10/10||1720 days||3%|
|Adam Yates||9/10||1866 days||3%|
|Rosanna Leeming||7/10||1919 days||3%|
|Kath Tee||1/10||1963 days||2%|
|Howard Kestrel||7/10||2247 days||2%|
|Job Berk||5/10||2346 days||2%|
|Agata Jose||9/10||2451 days||2%|
|Harriet Bramley||6/10||2470 days||2%|
|Tomáš Bžatek||7/10||2605 days||1%|
|Andrew Strother||9/10||2694 days||1%|
|Lorcan Lennon||8/10||2736 days||1%|
|Kathy Hart||6/10||2939 days||1%|
|Sally Schist||6/10||3023 days||1%|
|Andrew Cattanach||8/10||3059 days||1%|
|Yvonne Horpershoeh||8/10||3067 days||1%|
|Ken Richardson||8/10||3358 days||0%|
|Stu Murray||10/10||3365 days||0%|
|Rob Cadmus||8/10||3368 days||0%|
|Kate Glover||6/10||3368 days||0%|
|Mags Adams||2/10||3745 days||0%|
|Annette May||9/10||3751 days||1%|
|Steve Eley||10/10||3830 days||1%|
|Lindsey Clough||8/10||4074 days||1%|
|Jorge Martinez Gacio||7/10||4076 days||0%|
|Christoph & Maria||9/10||4086 days||1%|
|Brendan Dunn||9/10||4096 days||1%|
|Eva Bock||8/10||4099 days||1%|
|Derek McLoughlin||10/10||4103 days||1%|
|Tony B||8/10||4442 days||1%|
|Schubert, Wolfgang & Claudia||8/10||4494 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kerr Bay Campsite experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 94 days. However the Kerr Bay Campsite experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kerr Bay Campsite experience has been adjusted for 141 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.