Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau Lakeview Holiday Park & Motels.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Te Anau Lakeview Holiday Park & Motels
Valid Reviews
236 Valid Reviews
The Te Anau Lakeview Holiday Park & Motels experience has a total of 242 reviews. There are 236 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 236 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 91 |
|
39% |
| 9/10 | 77 |
|
33% |
| 8/10 | 39 |
|
17% |
| 7/10 | 19 |
|
8% |
| 6/10 | 4 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.81% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels valid reviews is 88.81% and is based on 236 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 236 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
28% |
| 9/10 | 28 |
|
35% |
| 8/10 | 19 |
|
24% |
| 7/10 | 8 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.34% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels face-to-face reviews is 87.34% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.58%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Marine | 10/10 | 34 days | 100% |
| Anne | 7/10 | 93 days | 93% |
| Southern man | 10/10 | 124 days | 99% |
| Debyron | 9/10 | 124 days | 98% |
| Michelle Smit | 10/10 | 215 days | 97% |
| Zoe Grimshaw | 9/10 | 215 days | 96% |
| Laura | 8/10 | 215 days | 95% |
| Sal | 7/10 | 459 days | 82% |
| Rebecca | 9/10 | 581 days | 80% |
| Marie Perret | 10/10 | 581 days | 81% |
| Dylan | 8/10 | 612 days | 77% |
| Charlie | 9/10 | 612 days | 78% |
| MB | 10/10 | 704 days | 72% |
| Jodie Muller | 9/10 | 704 days | 71% |
| Taylor Russell | 7/10 | 704 days | 67% |
| FitzHanss | 5/10 | 734 days | 53% |
| Ryli West | 7/10 | 734 days | 64% |
| Whitney | 6/10 | 734 days | 60% |
| Matt Olejniczak | 9/10 | 765 days | 66% |
| Gary | 10/10 | 793 days | 64% |
| Jaycee | 9/10 | 824 days | 61% |
| Arie | 9/10 | 824 days | 61% |
| Pierre Marty | 9/10 | 855 days | 58% |
| RR | 10/10 | 855 days | 58% |
| Karen Parker | 9/10 | 916 days | 51% |
| Lara | 10/10 | 916 days | 52% |
| Yuvin | 10/10 | 946 days | 49% |
| Chantal D | 9/10 | 977 days | 45% |
| Hannah and Matthew | 10/10 | 977 days | 46% |
| Catherine | 10/10 | 1250 days | 24% |
| Trina | 10/10 | 1434 days | 13% |
| Tracy W | 10/10 | 1434 days | 13% |
| Ramona | 10/10 | 1495 days | 11% |
| Rory | 10/10 | 1523 days | 10% |
| Michelle | 10/10 | 1585 days | 8% |
| ZMad | 10/10 | 1585 days | 8% |
| Josia | 10/10 | 1585 days | 8% |
| Hamish | 10/10 | 1646 days | 6% |
| David | 10/10 | 1768 days | 5% |
| Maria | 9/10 | 1860 days | 4% |
| Sandra Forstner | 10/10 | 1889 days | 4% |
| Clauds | 9/10 | 1889 days | 4% |
| Melanie | 10/10 | 1919 days | 4% |
| Erica | 9/10 | 1920 days | 4% |
| Fran | 9/10 | 1951 days | 4% |
| Kellen Richter | 9/10 | 1981 days | 4% |
| Susanne | 9/10 | 1981 days | 4% |
| Chris Taesali | 8/10 | 1981 days | 4% |
| Timothy Davies | 10/10 | 1981 days | 4% |
| Elaine | 8/10 | 2042 days | 4% |
| Erin | 7/10 | 2104 days | 4% |
| Matilda | 10/10 | 2104 days | 4% |
| Dominique Q | 10/10 | 2194 days | 4% |
| Taylor | 7/10 | 2195 days | 4% |
| Jmurray | 10/10 | 2226 days | 4% |
| Pat Burns | 8/10 | 2226 days | 4% |
| Peter Lillie | 9/10 | 2226 days | 4% |
| Ruddah | 10/10 | 2285 days | 4% |
| Heather Abbott | 8/10 | 2285 days | 4% |
| JT | 6/10 | 2285 days | 3% |
| An | 7/10 | 2316 days | 3% |
| Matt | 6/10 | 2346 days | 3% |
| James & Kerry | 10/10 | 2346 days | 4% |
| Grizzly Girl | 8/10 | 2377 days | 3% |
| Angela | 9/10 | 2377 days | 3% |
| Rachel | 10/10 | 2407 days | 3% |
| Dory | 9/10 | 2499 days | 3% |
| Candy | 8/10 | 2560 days | 3% |
| Matt | 9/10 | 2560 days | 3% |
| Christina | 9/10 | 2560 days | 3% |
| Nicky Edwards | 8/10 | 2604 days | 3% |
| Yasmin Sabir | 10/10 | 2605 days | 3% |
| UK 50-something couple | 9/10 | 2619 days | 3% |
| Derek Gillard | 10/10 | 2649 days | 3% |
| Victor Hernandez | 3/10 | 2675 days | 1% |
| Laura Meelynn | 10/10 | 2680 days | 3% |
| Nora Tobies | 9/10 | 2686 days | 3% |
| Stacey Cheong | 9/10 | 2715 days | 3% |
| Samantha Brewin | 10/10 | 2722 days | 3% |
| Sandra Jeffers | 7/10 | 2727 days | 3% |
| Phil and Mel Rowson | 9/10 | 2730 days | 3% |
| Detlef Buxmann | 10/10 | 2750 days | 3% |
| Vanessa Stubbs | 9/10 | 2768 days | 3% |
| R R | 10/10 | 2771 days | 3% |
| CARMERS | 10/10 | 2772 days | 3% |
| Aman Yusuf | 10/10 | 2779 days | 3% |
| Nat and Chad | 10/10 | 2788 days | 3% |
| Chloe McKee | 10/10 | 2812 days | 3% |
| Alex Umbers | 9/10 | 2840 days | 3% |
| Joanne Haslam | 10/10 | 2875 days | 3% |
| Sally Caboche | 10/10 | 2894 days | 3% |
| Linda Jones | 10/10 | 2916 days | 2% |
| Louise Russell | 9/10 | 2924 days | 2% |
| Jerry Bart | 10/10 | 2929 days | 2% |
| Grainne Phelan | 9/10 | 2936 days | 2% |
| Paul Morris | 9/10 | 2942 days | 2% |
| Joe Fram | 10/10 | 2944 days | 2% |
| Cathy Mead | 8/10 | 2948 days | 2% |
| Paul Smith | 8/10 | 2955 days | 2% |
| Jason Perks | 9/10 | 2962 days | 2% |
| Erich Brueggermann | 9/10 | 2979 days | 2% |
| Lee Burdett | 10/10 | 3000 days | 2% |
| Roeland Driessen | 10/10 | 3014 days | 2% |
| Rebecca Lindsey | 8/10 | 3014 days | 2% |
| Greg Dylewski | 10/10 | 3022 days | 2% |
| Petr Jesko | 10/10 | 3051 days | 2% |
| Kathryn Meadows | 7/10 | 3076 days | 2% |
| Margo Wiltens | 10/10 | 3099 days | 2% |
| Ana Ciocchini | 10/10 | 3123 days | 2% |
| Rosanne van Dooren | 9/10 | 3127 days | 2% |
| Lyn Pobke | 10/10 | 3239 days | 2% |
| Pamela Hoffman | 8/10 | 3262 days | 2% |
| Diane Klasen | 9/10 | 3267 days | 2% |
| Erin Polcyn Sailer | 9/10 | 3270 days | 2% |
| Heng Sing Teh | 10/10 | 3295 days | 2% |
| Sam Smith-Palomeque | 9/10 | 3307 days | 2% |
| Gloria Berlari | 10/10 | 3325 days | 2% |
| Corina Sima | 10/10 | 3328 days | 2% |
| Chris Kay | 9/10 | 3338 days | 2% |
| Udo Morello | 10/10 | 3340 days | 2% |
| Volker Stroenisch | 10/10 | 3349 days | 2% |
| Laura Daly | 10/10 | 3370 days | 2% |
| Nicole CAirns | 10/10 | 3373 days | 2% |
| James Whitehead | 7/10 | 3383 days | 1% |
| Steve Warren | 10/10 | 3471 days | 1% |
| Cassandra Schreier | 10/10 | 3498 days | 1% |
| Pam Russell | 10/10 | 3504 days | 1% |
| Harriet Bramley | 8/10 | 3506 days | 1% |
| Chris Read | 4/10 | 3631 days | 1% |
| Steffen Paul | 5/10 | 3636 days | 1% |
| Linda Eather | 9/10 | 3647 days | 1% |
| Rachel S | 10/10 | 3655 days | 1% |
| Kurz Werner | 8/10 | 3655 days | 1% |
| Ken | 8/10 | 3677 days | 1% |
| Andrew Cruickshank | 8/10 | 3686 days | 1% |
| Mike Merrick | 9/10 | 3694 days | 1% |
| Averil Brown | 9/10 | 3712 days | 1% |
| Robert Warner | 10/10 | 3714 days | 1% |
| Elles Janssen | 8/10 | 3745 days | 1% |
| Patrick Dezarnaulds | 10/10 | 3755 days | 1% |
| Pia Sander | 9/10 | 3776 days | 1% |
| Gillian Scott | 9/10 | 4050 days | 0% |
| Malcolm & Susan | 9/10 | 4051 days | 0% |
| Brita Topp | 9/10 | 4052 days | 0% |
| Eva-Maria Krueger | 8/10 | 4052 days | 0% |
| Denise Ewbank | 9/10 | 4067 days | 0% |
| Steffen | 7/10 | 4068 days | 0% |
| Lopez Anandine | 9/10 | 4069 days | 0% |
| Sybille Willenbrock | 10/10 | 4074 days | 0% |
| Luca Maria Willensrock | 9/10 | 4074 days | 0% |
| Michael Uebe | 10/10 | 4083 days | 0% |
| Andrea Hiemer | 9/10 | 4087 days | 0% |
| S B | 10/10 | 4093 days | 0% |
| M K | 10/10 | 4093 days | 0% |
| Martin Thibaut | 10/10 | 4103 days | 0% |
| John Davis | 9/10 | 4110 days | 0% |
| Erin Decker | 10/10 | 4142 days | 0% |
| A Farquhar | 10/10 | 4172 days | 0% |
| Ron Stenhouse | 8/10 | 4386 days | 0% |
| Jiri van Straelper | 9/10 | 4404 days | 0% |
| patrick+ katerina | 9/10 | 4417 days | 1% |
| Jonas Schelbert | 8/10 | 4425 days | 0% |
| Veronica and Jordi | 4/10 | 4436 days | 0% |
| doepie277 | 7/10 | 4476 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4492 days | 0% |
| Anja and Katharina | 10/10 | 4516 days | 0% |
| David | 8/10 | 4537 days | 1% |
| Lindsay Berquist | 10/10 | 4721 days | 1% |
| Stephanie Peter | 10/10 | 4769 days | 0% |
| Jill Homewood | 9/10 | 4775 days | 0% |
| Tinne Cis | 8/10 | 4779 days | 0% |
| Les Barnes | 10/10 | 4791 days | 0% |
| Aridne Giraud | 8/10 | 4794 days | 0% |
| Manuela Weber | 9/10 | 4796 days | 0% |
| Peter Aertssen | 7/10 | 4797 days | 0% |
| Horst Langstein | 9/10 | 4804 days | 0% |
| dierikx | 10/10 | 4842 days | 1% |
| lydzb | 10/10 | 4873 days | 1% |
| Martherus | 8/10 | 4880 days | 0% |
| Rus | 9/10 | 4903 days | 1% |
| DJohnson | 9/10 | 4964 days | 1% |
| damaca | 10/10 | 4964 days | 1% |
| Graham Greentree | 10/10 | 5125 days | 0% |
| Leroy Dimitri | 10/10 | 5130 days | 0% |
| Jolien Kruizinga | 9/10 | 5132 days | 0% |
| John Tinus | 8/10 | 5132 days | 0% |
| Tom Bushell | 7/10 | 5132 days | 0% |
| Nathalie | 10/10 | 5132 days | 0% |
| Sandra Milch | 10/10 | 5132 days | 0% |
| Graham Wilson | 9/10 | 5132 days | 0% |
| Laurie Smith | 9/10 | 5139 days | 0% |
| Juerg & Denise Zuesli | 7/10 | 5141 days | 0% |
| Courtney Wood | 8/10 | 5146 days | 0% |
| Elise van Haastert | 9/10 | 5147 days | 0% |
| Geert Van Tittelboom | 8/10 | 5152 days | 0% |
| Matthys Kikke | 8/10 | 5152 days | 0% |
| Bucher Weruer | 10/10 | 5152 days | 0% |
| Alexander & Stephanie | 8/10 | 5153 days | 0% |
| Lauren Pestell | 10/10 | 5155 days | 0% |
| John Price | 9/10 | 5166 days | 0% |
| Derek Archibald | 9/10 | 5169 days | 0% |
| Ellen Thompson | 10/10 | 5171 days | 0% |
| Robin Schomburg | 10/10 | 5173 days | 0% |
| flyfishingbum | 3/10 | 5176 days | 0% |
| dollimyxture | 8/10 | 5207 days | 1% |
| Monica Askew | 9/10 | 5430 days | 0% |
| davidm239 | 8/10 | 5452 days | 0% |
| Jess | 8/10 | 5487 days | 0% |
| Martina Pankova | 10/10 | 5488 days | 0% |
| Corine van Been | 7/10 | 5495 days | 0% |
| Einar | 9/10 | 5501 days | 0% |
| Don & Alice | 9/10 | 5517 days | 0% |
| John Cox | 8/10 | 5519 days | 0% |
| Remko Ebbens | 9/10 | 5526 days | 0% |
| T. Timmers | 9/10 | 5527 days | 0% |
| Jamie | 9/10 | 5533 days | 0% |
| Glenn Williamson | 8/10 | 5534 days | 0% |
| Keith Wilde | 8/10 | 5536 days | 0% |
| Hanz | 9/10 | 5537 days | 0% |
| marcoswi | 10/10 | 5547 days | 0% |
| Jonathan Angela | 7/10 | 5555 days | 0% |
| Chris Bulman | 9/10 | 5614 days | 0% |
| nancyburns | 9/10 | 5633 days | 1% |
| Francesca | 9/10 | 5648 days | 0% |
| DirkGermany | 10/10 | 5842 days | 0% |
| Ger | 10/10 | 5845 days | 0% |
| Philipp | 7/10 | 5847 days | 0% |
| johnst | 10/10 | 5847 days | 0% |
| Rissmann | 8/10 | 5863 days | 0% |
| MarcoJ | 9/10 | 5867 days | 0% |
| CSander | 8/10 | 5879 days | 0% |
| RobC1 | 7/10 | 5882 days | 0% |
| JoT | 9/10 | 5882 days | 0% |
| RobH | 8/10 | 5883 days | 0% |
| Frank | 9/10 | 5890 days | 0% |
| winter_uk | 6/10 | 5890 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau Lakeview Holiday Park & Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.24% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 61 days. However the Te Anau Lakeview Holiday Park & Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau Lakeview Holiday Park & Motels experience has been adjusted for 13 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 10 | -0.18% |
| 11 | -0.20% |
| 12 | -0.22% |
| 13 | -0.24% |
| 14 | -0.26% |
| 15 | -0.28% |
| 16 | -0.29% |
| … | … |
Balancing Adjustment
1.24% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.