Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau Lakeview Holiday Park & Motels.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
238 Valid Reviews
The Te Anau Lakeview Holiday Park & Motels experience has a total of 244 reviews. There are 238 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 238 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 93 |
|
39% |
| 9/10 | 77 |
|
32% |
| 8/10 | 39 |
|
16% |
| 7/10 | 19 |
|
8% |
| 6/10 | 4 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.91% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels valid reviews is 88.91% and is based on 238 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 238 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
28% |
| 9/10 | 28 |
|
35% |
| 8/10 | 19 |
|
24% |
| 7/10 | 8 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.34% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels face-to-face reviews is 87.34% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
89.52%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| L Hart | 10/10 | 34 days | 100% |
| Elizabet | 10/10 | 248 days | 97% |
| Marine | 10/10 | 279 days | 96% |
| Anne | 7/10 | 338 days | 87% |
| Southern man | 10/10 | 369 days | 92% |
| Debyron | 9/10 | 369 days | 91% |
| Michelle Smit | 10/10 | 460 days | 88% |
| Zoe Grimshaw | 9/10 | 460 days | 87% |
| Laura | 8/10 | 460 days | 86% |
| Sal | 7/10 | 704 days | 67% |
| Rebecca | 9/10 | 826 days | 60% |
| Marie Perret | 10/10 | 826 days | 61% |
| Dylan | 8/10 | 857 days | 57% |
| Charlie | 9/10 | 857 days | 58% |
| MB | 10/10 | 949 days | 49% |
| Jodie Muller | 9/10 | 949 days | 48% |
| Taylor Russell | 7/10 | 949 days | 45% |
| FitzHanss | 5/10 | 979 days | 35% |
| Ryli West | 7/10 | 979 days | 43% |
| Whitney | 6/10 | 979 days | 39% |
| Matt Olejniczak | 9/10 | 1010 days | 42% |
| Gary | 10/10 | 1038 days | 40% |
| Jaycee | 9/10 | 1069 days | 37% |
| Arie | 9/10 | 1069 days | 37% |
| Pierre Marty | 9/10 | 1100 days | 35% |
| RR | 10/10 | 1100 days | 35% |
| Karen Parker | 9/10 | 1161 days | 30% |
| Lara | 10/10 | 1161 days | 30% |
| Yuvin | 10/10 | 1191 days | 28% |
| Chantal D | 9/10 | 1222 days | 25% |
| Hannah and Matthew | 10/10 | 1222 days | 26% |
| Catherine | 10/10 | 1495 days | 11% |
| Trina | 10/10 | 1679 days | 6% |
| Tracy W | 10/10 | 1679 days | 6% |
| Ramona | 10/10 | 1740 days | 5% |
| Rory | 10/10 | 1768 days | 5% |
| Michelle | 10/10 | 1830 days | 5% |
| ZMad | 10/10 | 1830 days | 5% |
| Josia | 10/10 | 1830 days | 5% |
| Hamish | 10/10 | 1891 days | 5% |
| David | 10/10 | 2013 days | 5% |
| Maria | 9/10 | 2105 days | 4% |
| Sandra Forstner | 10/10 | 2134 days | 4% |
| Clauds | 9/10 | 2134 days | 4% |
| Melanie | 10/10 | 2165 days | 4% |
| Erica | 9/10 | 2165 days | 4% |
| Fran | 9/10 | 2196 days | 4% |
| Kellen Richter | 9/10 | 2226 days | 4% |
| Susanne | 9/10 | 2226 days | 4% |
| Chris Taesali | 8/10 | 2226 days | 4% |
| Timothy Davies | 10/10 | 2226 days | 4% |
| Elaine | 8/10 | 2287 days | 4% |
| Erin | 7/10 | 2349 days | 4% |
| Matilda | 10/10 | 2349 days | 4% |
| Dominique Q | 10/10 | 2440 days | 4% |
| Taylor | 7/10 | 2440 days | 3% |
| Jmurray | 10/10 | 2471 days | 4% |
| Pat Burns | 8/10 | 2471 days | 4% |
| Peter Lillie | 9/10 | 2471 days | 4% |
| Ruddah | 10/10 | 2530 days | 4% |
| Heather Abbott | 8/10 | 2530 days | 4% |
| JT | 6/10 | 2530 days | 3% |
| An | 7/10 | 2561 days | 3% |
| Matt | 6/10 | 2591 days | 3% |
| James & Kerry | 10/10 | 2591 days | 3% |
| Grizzly Girl | 8/10 | 2622 days | 3% |
| Angela | 9/10 | 2622 days | 3% |
| Rachel | 10/10 | 2652 days | 3% |
| Dory | 9/10 | 2744 days | 3% |
| Candy | 8/10 | 2805 days | 3% |
| Matt | 9/10 | 2805 days | 3% |
| Christina | 9/10 | 2805 days | 3% |
| Nicky Edwards | 8/10 | 2849 days | 3% |
| Yasmin Sabir | 10/10 | 2850 days | 3% |
| UK 50-something couple | 9/10 | 2864 days | 3% |
| Derek Gillard | 10/10 | 2895 days | 3% |
| Victor Hernandez | 3/10 | 2920 days | 2% |
| Laura Meelynn | 10/10 | 2925 days | 3% |
| Nora Tobies | 9/10 | 2931 days | 3% |
| Stacey Cheong | 9/10 | 2960 days | 3% |
| Samantha Brewin | 10/10 | 2967 days | 3% |
| Sandra Jeffers | 7/10 | 2972 days | 3% |
| Phil and Mel Rowson | 9/10 | 2975 days | 3% |
| Detlef Buxmann | 10/10 | 2995 days | 3% |
| Vanessa Stubbs | 9/10 | 3013 days | 3% |
| R R | 10/10 | 3017 days | 3% |
| CARMERS | 10/10 | 3017 days | 3% |
| Aman Yusuf | 10/10 | 3024 days | 3% |
| Nat and Chad | 10/10 | 3033 days | 3% |
| Chloe McKee | 10/10 | 3057 days | 3% |
| Alex Umbers | 9/10 | 3085 days | 2% |
| Joanne Haslam | 10/10 | 3120 days | 2% |
| Sally Caboche | 10/10 | 3140 days | 2% |
| Linda Jones | 10/10 | 3161 days | 2% |
| Louise Russell | 9/10 | 3169 days | 2% |
| Jerry Bart | 10/10 | 3174 days | 2% |
| Grainne Phelan | 9/10 | 3181 days | 2% |
| Paul Morris | 9/10 | 3187 days | 2% |
| Joe Fram | 10/10 | 3189 days | 2% |
| Cathy Mead | 8/10 | 3193 days | 2% |
| Paul Smith | 8/10 | 3200 days | 2% |
| Jason Perks | 9/10 | 3207 days | 2% |
| Erich Brueggermann | 9/10 | 3224 days | 2% |
| Lee Burdett | 10/10 | 3245 days | 2% |
| Roeland Driessen | 10/10 | 3260 days | 2% |
| Rebecca Lindsey | 8/10 | 3260 days | 2% |
| Greg Dylewski | 10/10 | 3267 days | 2% |
| Petr Jesko | 10/10 | 3296 days | 2% |
| Kathryn Meadows | 7/10 | 3321 days | 2% |
| Margo Wiltens | 10/10 | 3344 days | 2% |
| Ana Ciocchini | 10/10 | 3368 days | 2% |
| Rosanne van Dooren | 9/10 | 3372 days | 2% |
| Lyn Pobke | 10/10 | 3484 days | 2% |
| Pamela Hoffman | 8/10 | 3507 days | 2% |
| Diane Klasen | 9/10 | 3512 days | 2% |
| Erin Polcyn Sailer | 9/10 | 3515 days | 2% |
| Heng Sing Teh | 10/10 | 3540 days | 2% |
| Sam Smith-Palomeque | 9/10 | 3552 days | 2% |
| Gloria Berlari | 10/10 | 3570 days | 2% |
| Corina Sima | 10/10 | 3573 days | 2% |
| Chris Kay | 9/10 | 3583 days | 1% |
| Udo Morello | 10/10 | 3585 days | 2% |
| Volker Stroenisch | 10/10 | 3594 days | 1% |
| Laura Daly | 10/10 | 3615 days | 1% |
| Nicole CAirns | 10/10 | 3618 days | 1% |
| James Whitehead | 7/10 | 3628 days | 1% |
| Steve Warren | 10/10 | 3716 days | 1% |
| Cassandra Schreier | 10/10 | 3743 days | 1% |
| Pam Russell | 10/10 | 3749 days | 1% |
| Harriet Bramley | 8/10 | 3751 days | 1% |
| Chris Read | 4/10 | 3876 days | 1% |
| Steffen Paul | 5/10 | 3881 days | 1% |
| Linda Eather | 9/10 | 3892 days | 1% |
| Rachel S | 10/10 | 3901 days | 1% |
| Kurz Werner | 8/10 | 3901 days | 1% |
| Ken | 8/10 | 3922 days | 1% |
| Andrew Cruickshank | 8/10 | 3932 days | 1% |
| Mike Merrick | 9/10 | 3939 days | 1% |
| Averil Brown | 9/10 | 3957 days | 1% |
| Robert Warner | 10/10 | 3960 days | 1% |
| Elles Janssen | 8/10 | 3991 days | 1% |
| Patrick Dezarnaulds | 10/10 | 4000 days | 1% |
| Pia Sander | 9/10 | 4022 days | 1% |
| Gillian Scott | 9/10 | 4295 days | 0% |
| Malcolm & Susan | 9/10 | 4297 days | 0% |
| Brita Topp | 9/10 | 4297 days | 0% |
| Eva-Maria Krueger | 8/10 | 4297 days | 0% |
| Denise Ewbank | 9/10 | 4312 days | 0% |
| Steffen | 7/10 | 4313 days | 0% |
| Lopez Anandine | 9/10 | 4314 days | 0% |
| Sybille Willenbrock | 10/10 | 4319 days | 0% |
| Luca Maria Willensrock | 9/10 | 4319 days | 0% |
| Michael Uebe | 10/10 | 4328 days | 0% |
| Andrea Hiemer | 9/10 | 4332 days | 0% |
| S B | 10/10 | 4338 days | 0% |
| M K | 10/10 | 4338 days | 0% |
| Martin Thibaut | 10/10 | 4348 days | 0% |
| John Davis | 9/10 | 4355 days | 0% |
| Erin Decker | 10/10 | 4387 days | 1% |
| A Farquhar | 10/10 | 4417 days | 1% |
| Ron Stenhouse | 8/10 | 4631 days | 1% |
| Jiri van Straelper | 9/10 | 4649 days | 1% |
| patrick+ katerina | 9/10 | 4662 days | 1% |
| Jonas Schelbert | 8/10 | 4670 days | 1% |
| Veronica and Jordi | 4/10 | 4681 days | 1% |
| doepie277 | 7/10 | 4721 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4737 days | 1% |
| Anja and Katharina | 10/10 | 4761 days | 1% |
| David | 8/10 | 4782 days | 1% |
| Lindsay Berquist | 10/10 | 4966 days | 1% |
| Stephanie Peter | 10/10 | 5014 days | 1% |
| Jill Homewood | 9/10 | 5020 days | 1% |
| Tinne Cis | 8/10 | 5024 days | 1% |
| Les Barnes | 10/10 | 5036 days | 1% |
| Aridne Giraud | 8/10 | 5039 days | 1% |
| Manuela Weber | 9/10 | 5041 days | 1% |
| Peter Aertssen | 7/10 | 5042 days | 1% |
| Horst Langstein | 9/10 | 5049 days | 1% |
| dierikx | 10/10 | 5087 days | 1% |
| lydzb | 10/10 | 5118 days | 1% |
| Martherus | 8/10 | 5125 days | 1% |
| Rus | 9/10 | 5148 days | 1% |
| DJohnson | 9/10 | 5209 days | 1% |
| damaca | 10/10 | 5209 days | 1% |
| Graham Greentree | 10/10 | 5370 days | 1% |
| Leroy Dimitri | 10/10 | 5375 days | 1% |
| Jolien Kruizinga | 9/10 | 5377 days | 1% |
| John Tinus | 8/10 | 5377 days | 1% |
| Tom Bushell | 7/10 | 5377 days | 1% |
| Nathalie | 10/10 | 5377 days | 1% |
| Sandra Milch | 10/10 | 5377 days | 1% |
| Graham Wilson | 9/10 | 5377 days | 1% |
| Laurie Smith | 9/10 | 5384 days | 1% |
| Juerg & Denise Zuesli | 7/10 | 5386 days | 1% |
| Courtney Wood | 8/10 | 5391 days | 1% |
| Elise van Haastert | 9/10 | 5392 days | 1% |
| Geert Van Tittelboom | 8/10 | 5397 days | 1% |
| Matthys Kikke | 8/10 | 5397 days | 1% |
| Bucher Weruer | 10/10 | 5397 days | 1% |
| Alexander & Stephanie | 8/10 | 5398 days | 1% |
| Lauren Pestell | 10/10 | 5400 days | 1% |
| John Price | 9/10 | 5411 days | 1% |
| Derek Archibald | 9/10 | 5414 days | 1% |
| Ellen Thompson | 10/10 | 5416 days | 1% |
| Robin Schomburg | 10/10 | 5418 days | 1% |
| flyfishingbum | 3/10 | 5421 days | 0% |
| dollimyxture | 8/10 | 5452 days | 1% |
| Monica Askew | 9/10 | 5675 days | 1% |
| davidm239 | 8/10 | 5697 days | 1% |
| Jess | 8/10 | 5732 days | 1% |
| Martina Pankova | 10/10 | 5733 days | 1% |
| Corine van Been | 7/10 | 5740 days | 1% |
| Einar | 9/10 | 5746 days | 1% |
| Don & Alice | 9/10 | 5762 days | 1% |
| John Cox | 8/10 | 5764 days | 1% |
| Remko Ebbens | 9/10 | 5771 days | 1% |
| T. Timmers | 9/10 | 5772 days | 1% |
| Jamie | 9/10 | 5778 days | 1% |
| Glenn Williamson | 8/10 | 5779 days | 1% |
| Keith Wilde | 8/10 | 5781 days | 1% |
| Hanz | 9/10 | 5782 days | 1% |
| marcoswi | 10/10 | 5792 days | 1% |
| Jonathan Angela | 7/10 | 5800 days | 1% |
| Chris Bulman | 9/10 | 5859 days | 1% |
| nancyburns | 9/10 | 5878 days | 1% |
| Francesca | 9/10 | 5893 days | 1% |
| DirkGermany | 10/10 | 6087 days | 1% |
| Ger | 10/10 | 6090 days | 1% |
| Philipp | 7/10 | 6092 days | 1% |
| johnst | 10/10 | 6092 days | 1% |
| Rissmann | 8/10 | 6108 days | 1% |
| MarcoJ | 9/10 | 6112 days | 1% |
| CSander | 8/10 | 6124 days | 1% |
| RobC1 | 7/10 | 6127 days | 1% |
| JoT | 9/10 | 6127 days | 1% |
| RobH | 8/10 | 6128 days | 1% |
| Frank | 9/10 | 6135 days | 1% |
| winter_uk | 6/10 | 6135 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau Lakeview Holiday Park & Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.35% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Anau Lakeview Holiday Park & Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau Lakeview Holiday Park & Motels experience has been adjusted for 17 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 14 | -0.29% |
| 15 | -0.31% |
| 16 | -0.33% |
| 17 | -0.35% |
| 18 | -0.37% |
| 19 | -0.39% |
| 20 | -0.41% |
| … | … |
1.11% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.