Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau Lakeview Holiday Park & Motels.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Anau Lakeview Holiday Park & Motels
Valid Reviews
240 Valid Reviews
The Te Anau Lakeview Holiday Park & Motels experience has a total of 246 reviews. There are 240 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 240 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 93 |
|
39% |
| 9/10 | 78 |
|
33% |
| 8/10 | 39 |
|
16% |
| 7/10 | 19 |
|
8% |
| 6/10 | 4 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
88.63% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels valid reviews is 88.63% and is based on 240 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 240 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
28% |
| 9/10 | 28 |
|
35% |
| 8/10 | 19 |
|
24% |
| 7/10 | 8 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.34% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels face-to-face reviews is 87.34% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.15%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Marit | 2/10 | 10 days | 46% |
| Mireille & Philippe | 9/10 | 41 days | 99% |
| L Hart | 10/10 | 71 days | 100% |
| Elizabet | 10/10 | 285 days | 96% |
| Marine | 10/10 | 316 days | 95% |
| Anne | 7/10 | 375 days | 86% |
| Southern man | 10/10 | 406 days | 91% |
| Debyron | 9/10 | 406 days | 90% |
| Michelle Smit | 10/10 | 497 days | 86% |
| Zoe Grimshaw | 9/10 | 497 days | 85% |
| Laura | 8/10 | 497 days | 84% |
| Sal | 7/10 | 741 days | 64% |
| Rebecca | 9/10 | 863 days | 57% |
| Marie Perret | 10/10 | 863 days | 58% |
| Dylan | 8/10 | 894 days | 53% |
| Charlie | 9/10 | 894 days | 54% |
| MB | 10/10 | 986 days | 45% |
| Jodie Muller | 9/10 | 986 days | 45% |
| Taylor Russell | 7/10 | 986 days | 42% |
| FitzHanss | 5/10 | 1016 days | 32% |
| Ryli West | 7/10 | 1016 days | 40% |
| Whitney | 6/10 | 1016 days | 37% |
| Matt Olejniczak | 9/10 | 1047 days | 39% |
| Gary | 10/10 | 1075 days | 37% |
| Jaycee | 9/10 | 1106 days | 34% |
| Arie | 9/10 | 1106 days | 34% |
| Pierre Marty | 9/10 | 1137 days | 32% |
| RR | 10/10 | 1137 days | 32% |
| Karen Parker | 9/10 | 1198 days | 27% |
| Lara | 10/10 | 1198 days | 27% |
| Yuvin | 10/10 | 1228 days | 25% |
| Chantal D | 9/10 | 1259 days | 23% |
| Hannah and Matthew | 10/10 | 1259 days | 23% |
| Catherine | 10/10 | 1532 days | 10% |
| Trina | 10/10 | 1716 days | 6% |
| Tracy W | 10/10 | 1716 days | 6% |
| Ramona | 10/10 | 1777 days | 5% |
| Rory | 10/10 | 1805 days | 5% |
| Michelle | 10/10 | 1867 days | 5% |
| ZMad | 10/10 | 1867 days | 5% |
| Josia | 10/10 | 1867 days | 5% |
| Hamish | 10/10 | 1928 days | 5% |
| David | 10/10 | 2050 days | 5% |
| Maria | 9/10 | 2142 days | 4% |
| Sandra Forstner | 10/10 | 2171 days | 4% |
| Clauds | 9/10 | 2171 days | 4% |
| Melanie | 10/10 | 2201 days | 4% |
| Erica | 9/10 | 2202 days | 4% |
| Fran | 9/10 | 2233 days | 4% |
| Kellen Richter | 9/10 | 2263 days | 4% |
| Susanne | 9/10 | 2263 days | 4% |
| Chris Taesali | 8/10 | 2263 days | 4% |
| Timothy Davies | 10/10 | 2263 days | 4% |
| Elaine | 8/10 | 2324 days | 4% |
| Erin | 7/10 | 2386 days | 4% |
| Matilda | 10/10 | 2386 days | 4% |
| Dominique Q | 10/10 | 2476 days | 4% |
| Taylor | 7/10 | 2477 days | 3% |
| Jmurray | 10/10 | 2508 days | 4% |
| Pat Burns | 8/10 | 2508 days | 4% |
| Peter Lillie | 9/10 | 2508 days | 4% |
| Ruddah | 10/10 | 2567 days | 4% |
| Heather Abbott | 8/10 | 2567 days | 3% |
| JT | 6/10 | 2567 days | 3% |
| An | 7/10 | 2598 days | 3% |
| Matt | 6/10 | 2628 days | 3% |
| James & Kerry | 10/10 | 2628 days | 3% |
| Grizzly Girl | 8/10 | 2659 days | 3% |
| Angela | 9/10 | 2659 days | 3% |
| Rachel | 10/10 | 2689 days | 3% |
| Dory | 9/10 | 2781 days | 3% |
| Candy | 8/10 | 2842 days | 3% |
| Matt | 9/10 | 2842 days | 3% |
| Christina | 9/10 | 2842 days | 3% |
| Nicky Edwards | 8/10 | 2886 days | 3% |
| Yasmin Sabir | 10/10 | 2887 days | 3% |
| UK 50-something couple | 9/10 | 2901 days | 3% |
| Derek Gillard | 10/10 | 2931 days | 3% |
| Victor Hernandez | 3/10 | 2957 days | 2% |
| Laura Meelynn | 10/10 | 2962 days | 3% |
| Nora Tobies | 9/10 | 2968 days | 3% |
| Stacey Cheong | 9/10 | 2997 days | 3% |
| Samantha Brewin | 10/10 | 3004 days | 3% |
| Sandra Jeffers | 7/10 | 3009 days | 2% |
| Phil and Mel Rowson | 9/10 | 3012 days | 3% |
| Detlef Buxmann | 10/10 | 3032 days | 3% |
| Vanessa Stubbs | 9/10 | 3050 days | 3% |
| R R | 10/10 | 3053 days | 3% |
| CARMERS | 10/10 | 3054 days | 3% |
| Aman Yusuf | 10/10 | 3061 days | 3% |
| Nat and Chad | 10/10 | 3070 days | 3% |
| Chloe McKee | 10/10 | 3094 days | 3% |
| Alex Umbers | 9/10 | 3122 days | 2% |
| Joanne Haslam | 10/10 | 3157 days | 2% |
| Sally Caboche | 10/10 | 3176 days | 2% |
| Linda Jones | 10/10 | 3198 days | 2% |
| Louise Russell | 9/10 | 3206 days | 2% |
| Jerry Bart | 10/10 | 3211 days | 2% |
| Grainne Phelan | 9/10 | 3218 days | 2% |
| Paul Morris | 9/10 | 3224 days | 2% |
| Joe Fram | 10/10 | 3226 days | 2% |
| Cathy Mead | 8/10 | 3230 days | 2% |
| Paul Smith | 8/10 | 3237 days | 2% |
| Jason Perks | 9/10 | 3244 days | 2% |
| Erich Brueggermann | 9/10 | 3261 days | 2% |
| Lee Burdett | 10/10 | 3282 days | 2% |
| Roeland Driessen | 10/10 | 3296 days | 2% |
| Rebecca Lindsey | 8/10 | 3296 days | 2% |
| Greg Dylewski | 10/10 | 3304 days | 2% |
| Petr Jesko | 10/10 | 3333 days | 2% |
| Kathryn Meadows | 7/10 | 3358 days | 2% |
| Margo Wiltens | 10/10 | 3381 days | 2% |
| Ana Ciocchini | 10/10 | 3405 days | 2% |
| Rosanne van Dooren | 9/10 | 3409 days | 2% |
| Lyn Pobke | 10/10 | 3521 days | 2% |
| Pamela Hoffman | 8/10 | 3544 days | 2% |
| Diane Klasen | 9/10 | 3549 days | 2% |
| Erin Polcyn Sailer | 9/10 | 3552 days | 2% |
| Heng Sing Teh | 10/10 | 3577 days | 2% |
| Sam Smith-Palomeque | 9/10 | 3589 days | 2% |
| Gloria Berlari | 10/10 | 3607 days | 2% |
| Corina Sima | 10/10 | 3610 days | 2% |
| Chris Kay | 9/10 | 3620 days | 1% |
| Udo Morello | 10/10 | 3622 days | 1% |
| Volker Stroenisch | 10/10 | 3631 days | 1% |
| Laura Daly | 10/10 | 3652 days | 1% |
| Nicole CAirns | 10/10 | 3655 days | 1% |
| James Whitehead | 7/10 | 3665 days | 1% |
| Steve Warren | 10/10 | 3753 days | 1% |
| Cassandra Schreier | 10/10 | 3780 days | 1% |
| Pam Russell | 10/10 | 3786 days | 1% |
| Harriet Bramley | 8/10 | 3788 days | 1% |
| Chris Read | 4/10 | 3913 days | 1% |
| Steffen Paul | 5/10 | 3918 days | 1% |
| Linda Eather | 9/10 | 3929 days | 1% |
| Rachel S | 10/10 | 3937 days | 1% |
| Kurz Werner | 8/10 | 3937 days | 1% |
| Ken | 8/10 | 3959 days | 1% |
| Andrew Cruickshank | 8/10 | 3968 days | 1% |
| Mike Merrick | 9/10 | 3976 days | 1% |
| Averil Brown | 9/10 | 3994 days | 1% |
| Robert Warner | 10/10 | 3996 days | 1% |
| Elles Janssen | 8/10 | 4027 days | 1% |
| Patrick Dezarnaulds | 10/10 | 4037 days | 1% |
| Pia Sander | 9/10 | 4058 days | 1% |
| Gillian Scott | 9/10 | 4332 days | 0% |
| Malcolm & Susan | 9/10 | 4333 days | 0% |
| Brita Topp | 9/10 | 4334 days | 0% |
| Eva-Maria Krueger | 8/10 | 4334 days | 0% |
| Denise Ewbank | 9/10 | 4349 days | 0% |
| Steffen | 7/10 | 4350 days | 0% |
| Lopez Anandine | 9/10 | 4351 days | 0% |
| Sybille Willenbrock | 10/10 | 4356 days | 0% |
| Luca Maria Willensrock | 9/10 | 4356 days | 0% |
| Michael Uebe | 10/10 | 4365 days | 0% |
| Andrea Hiemer | 9/10 | 4369 days | 0% |
| S B | 10/10 | 4375 days | 0% |
| M K | 10/10 | 4375 days | 0% |
| Martin Thibaut | 10/10 | 4385 days | 1% |
| John Davis | 9/10 | 4392 days | 1% |
| Erin Decker | 10/10 | 4424 days | 1% |
| A Farquhar | 10/10 | 4454 days | 1% |
| Ron Stenhouse | 8/10 | 4668 days | 1% |
| Jiri van Straelper | 9/10 | 4686 days | 1% |
| patrick+ katerina | 9/10 | 4699 days | 1% |
| Jonas Schelbert | 8/10 | 4707 days | 1% |
| Veronica and Jordi | 4/10 | 4718 days | 1% |
| doepie277 | 7/10 | 4758 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4774 days | 1% |
| Anja and Katharina | 10/10 | 4798 days | 1% |
| David | 8/10 | 4819 days | 1% |
| Lindsay Berquist | 10/10 | 5003 days | 1% |
| Stephanie Peter | 10/10 | 5051 days | 1% |
| Jill Homewood | 9/10 | 5057 days | 1% |
| Tinne Cis | 8/10 | 5061 days | 1% |
| Les Barnes | 10/10 | 5073 days | 1% |
| Aridne Giraud | 8/10 | 5076 days | 1% |
| Manuela Weber | 9/10 | 5078 days | 1% |
| Peter Aertssen | 7/10 | 5079 days | 1% |
| Horst Langstein | 9/10 | 5086 days | 1% |
| dierikx | 10/10 | 5124 days | 1% |
| lydzb | 10/10 | 5155 days | 1% |
| Martherus | 8/10 | 5162 days | 1% |
| Rus | 9/10 | 5185 days | 1% |
| DJohnson | 9/10 | 5246 days | 1% |
| damaca | 10/10 | 5246 days | 1% |
| Graham Greentree | 10/10 | 5407 days | 1% |
| Leroy Dimitri | 10/10 | 5412 days | 1% |
| Jolien Kruizinga | 9/10 | 5414 days | 1% |
| John Tinus | 8/10 | 5414 days | 1% |
| Tom Bushell | 7/10 | 5414 days | 1% |
| Nathalie | 10/10 | 5414 days | 1% |
| Sandra Milch | 10/10 | 5414 days | 1% |
| Graham Wilson | 9/10 | 5414 days | 1% |
| Laurie Smith | 9/10 | 5421 days | 1% |
| Juerg & Denise Zuesli | 7/10 | 5423 days | 1% |
| Courtney Wood | 8/10 | 5428 days | 1% |
| Elise van Haastert | 9/10 | 5429 days | 1% |
| Geert Van Tittelboom | 8/10 | 5434 days | 1% |
| Matthys Kikke | 8/10 | 5434 days | 1% |
| Bucher Weruer | 10/10 | 5434 days | 1% |
| Alexander & Stephanie | 8/10 | 5435 days | 1% |
| Lauren Pestell | 10/10 | 5437 days | 1% |
| John Price | 9/10 | 5448 days | 1% |
| Derek Archibald | 9/10 | 5451 days | 1% |
| Ellen Thompson | 10/10 | 5453 days | 1% |
| Robin Schomburg | 10/10 | 5455 days | 1% |
| flyfishingbum | 3/10 | 5458 days | 1% |
| dollimyxture | 8/10 | 5489 days | 1% |
| Monica Askew | 9/10 | 5712 days | 1% |
| davidm239 | 8/10 | 5734 days | 1% |
| Jess | 8/10 | 5769 days | 1% |
| Martina Pankova | 10/10 | 5770 days | 1% |
| Corine van Been | 7/10 | 5777 days | 1% |
| Einar | 9/10 | 5783 days | 1% |
| Don & Alice | 9/10 | 5799 days | 1% |
| John Cox | 8/10 | 5801 days | 1% |
| Remko Ebbens | 9/10 | 5808 days | 1% |
| T. Timmers | 9/10 | 5809 days | 1% |
| Jamie | 9/10 | 5815 days | 1% |
| Glenn Williamson | 8/10 | 5816 days | 1% |
| Keith Wilde | 8/10 | 5818 days | 1% |
| Hanz | 9/10 | 5819 days | 1% |
| marcoswi | 10/10 | 5829 days | 1% |
| Jonathan Angela | 7/10 | 5837 days | 1% |
| Chris Bulman | 9/10 | 5896 days | 1% |
| nancyburns | 9/10 | 5915 days | 1% |
| Francesca | 9/10 | 5930 days | 1% |
| DirkGermany | 10/10 | 6124 days | 1% |
| Ger | 10/10 | 6127 days | 1% |
| Philipp | 7/10 | 6129 days | 1% |
| johnst | 10/10 | 6129 days | 1% |
| Rissmann | 8/10 | 6145 days | 1% |
| MarcoJ | 9/10 | 6149 days | 1% |
| CSander | 8/10 | 6161 days | 1% |
| RobC1 | 7/10 | 6164 days | 1% |
| JoT | 9/10 | 6164 days | 1% |
| RobH | 8/10 | 6165 days | 1% |
| Frank | 9/10 | 6172 days | 1% |
| winter_uk | 6/10 | 6172 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau Lakeview Holiday Park & Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.08% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Te Anau Lakeview Holiday Park & Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau Lakeview Holiday Park & Motels experience has been adjusted for 4 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| 6 | -0.12% |
| 7 | -0.14% |
| … | … |
Balancing Adjustment
1.28% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.