Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau Lakeview Holiday Park & Motels.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Anau Lakeview Holiday Park & Motels
Valid Reviews
232 Valid Reviews
The Te Anau Lakeview Holiday Park & Motels experience has a total of 238 reviews. There are 232 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 232 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 89 |
|
38% |
| 9/10 | 76 |
|
33% |
| 8/10 | 39 |
|
17% |
| 7/10 | 18 |
|
8% |
| 6/10 | 4 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.79% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels valid reviews is 88.79% and is based on 232 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 232 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
28% |
| 9/10 | 28 |
|
35% |
| 8/10 | 19 |
|
24% |
| 7/10 | 8 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.34% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels face-to-face reviews is 87.34% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.57%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Michelle Smit | 10/10 | 95 days | 100% |
| Zoe Grimshaw | 9/10 | 95 days | 99% |
| Laura | 8/10 | 95 days | 98% |
| Sal | 7/10 | 339 days | 87% |
| Rebecca | 9/10 | 461 days | 87% |
| Marie Perret | 10/10 | 461 days | 88% |
| Dylan | 8/10 | 492 days | 85% |
| Charlie | 9/10 | 492 days | 86% |
| MB | 10/10 | 584 days | 81% |
| Jodie Muller | 9/10 | 584 days | 80% |
| Taylor Russell | 7/10 | 584 days | 75% |
| FitzHanss | 5/10 | 614 days | 60% |
| Ryli West | 7/10 | 614 days | 73% |
| Whitney | 6/10 | 614 days | 68% |
| Matt Olejniczak | 9/10 | 645 days | 76% |
| Gary | 10/10 | 673 days | 75% |
| Jaycee | 9/10 | 704 days | 71% |
| Arie | 9/10 | 704 days | 71% |
| Pierre Marty | 9/10 | 735 days | 69% |
| RR | 10/10 | 735 days | 70% |
| Karen Parker | 9/10 | 796 days | 64% |
| Lara | 10/10 | 796 days | 64% |
| Yuvin | 10/10 | 826 days | 61% |
| Chantal D | 9/10 | 857 days | 58% |
| Hannah and Matthew | 10/10 | 857 days | 58% |
| Catherine | 10/10 | 1130 days | 33% |
| Trina | 10/10 | 1314 days | 20% |
| Tracy W | 10/10 | 1314 days | 20% |
| Ramona | 10/10 | 1375 days | 17% |
| Rory | 10/10 | 1403 days | 15% |
| Michelle | 10/10 | 1465 days | 12% |
| ZMad | 10/10 | 1465 days | 12% |
| Josia | 10/10 | 1465 days | 12% |
| Hamish | 10/10 | 1526 days | 10% |
| David | 10/10 | 1648 days | 7% |
| Maria | 9/10 | 1740 days | 5% |
| Sandra Forstner | 10/10 | 1769 days | 5% |
| Clauds | 9/10 | 1769 days | 5% |
| Melanie | 10/10 | 1800 days | 5% |
| Erica | 9/10 | 1800 days | 5% |
| Fran | 9/10 | 1831 days | 5% |
| Kellen Richter | 9/10 | 1861 days | 5% |
| Susanne | 9/10 | 1861 days | 5% |
| Chris Taesali | 8/10 | 1861 days | 5% |
| Timothy Davies | 10/10 | 1861 days | 5% |
| Elaine | 8/10 | 1922 days | 5% |
| Erin | 7/10 | 1984 days | 4% |
| Matilda | 10/10 | 1984 days | 5% |
| Dominique Q | 10/10 | 2075 days | 5% |
| Taylor | 7/10 | 2075 days | 4% |
| Jmurray | 10/10 | 2106 days | 4% |
| Pat Burns | 8/10 | 2106 days | 4% |
| Peter Lillie | 9/10 | 2106 days | 4% |
| Ruddah | 10/10 | 2165 days | 4% |
| Heather Abbott | 8/10 | 2165 days | 4% |
| JT | 6/10 | 2165 days | 4% |
| An | 7/10 | 2196 days | 4% |
| Matt | 6/10 | 2226 days | 4% |
| James & Kerry | 10/10 | 2226 days | 4% |
| Grizzly Girl | 8/10 | 2257 days | 4% |
| Angela | 9/10 | 2257 days | 4% |
| Rachel | 10/10 | 2287 days | 4% |
| Dory | 9/10 | 2379 days | 4% |
| Candy | 8/10 | 2440 days | 4% |
| Matt | 9/10 | 2440 days | 4% |
| Christina | 9/10 | 2440 days | 4% |
| Nicky Edwards | 8/10 | 2484 days | 4% |
| Yasmin Sabir | 10/10 | 2485 days | 4% |
| UK 50-something couple | 9/10 | 2499 days | 4% |
| Derek Gillard | 10/10 | 2530 days | 4% |
| Victor Hernandez | 3/10 | 2555 days | 2% |
| Laura Meelynn | 10/10 | 2560 days | 4% |
| Nora Tobies | 9/10 | 2566 days | 4% |
| Stacey Cheong | 9/10 | 2595 days | 3% |
| Samantha Brewin | 10/10 | 2602 days | 3% |
| Sandra Jeffers | 7/10 | 2607 days | 3% |
| Phil and Mel Rowson | 9/10 | 2610 days | 3% |
| Detlef Buxmann | 10/10 | 2630 days | 3% |
| Vanessa Stubbs | 9/10 | 2648 days | 3% |
| R R | 10/10 | 2652 days | 3% |
| CARMERS | 10/10 | 2652 days | 3% |
| Aman Yusuf | 10/10 | 2659 days | 3% |
| Nat and Chad | 10/10 | 2668 days | 3% |
| Chloe McKee | 10/10 | 2692 days | 3% |
| Alex Umbers | 9/10 | 2720 days | 3% |
| Joanne Haslam | 10/10 | 2755 days | 3% |
| Sally Caboche | 10/10 | 2775 days | 3% |
| Linda Jones | 10/10 | 2796 days | 3% |
| Louise Russell | 9/10 | 2804 days | 3% |
| Jerry Bart | 10/10 | 2809 days | 3% |
| Grainne Phelan | 9/10 | 2816 days | 3% |
| Paul Morris | 9/10 | 2822 days | 3% |
| Joe Fram | 10/10 | 2824 days | 3% |
| Cathy Mead | 8/10 | 2828 days | 3% |
| Paul Smith | 8/10 | 2835 days | 3% |
| Jason Perks | 9/10 | 2842 days | 3% |
| Erich Brueggermann | 9/10 | 2859 days | 3% |
| Lee Burdett | 10/10 | 2880 days | 3% |
| Roeland Driessen | 10/10 | 2895 days | 3% |
| Rebecca Lindsey | 8/10 | 2895 days | 3% |
| Greg Dylewski | 10/10 | 2902 days | 3% |
| Petr Jesko | 10/10 | 2931 days | 3% |
| Kathryn Meadows | 7/10 | 2956 days | 3% |
| Margo Wiltens | 10/10 | 2979 days | 3% |
| Ana Ciocchini | 10/10 | 3003 days | 3% |
| Rosanne van Dooren | 9/10 | 3007 days | 3% |
| Lyn Pobke | 10/10 | 3119 days | 2% |
| Pamela Hoffman | 8/10 | 3142 days | 2% |
| Diane Klasen | 9/10 | 3147 days | 2% |
| Erin Polcyn Sailer | 9/10 | 3150 days | 2% |
| Heng Sing Teh | 10/10 | 3175 days | 2% |
| Sam Smith-Palomeque | 9/10 | 3187 days | 2% |
| Gloria Berlari | 10/10 | 3205 days | 2% |
| Corina Sima | 10/10 | 3208 days | 2% |
| Chris Kay | 9/10 | 3218 days | 2% |
| Udo Morello | 10/10 | 3220 days | 2% |
| Volker Stroenisch | 10/10 | 3229 days | 2% |
| Laura Daly | 10/10 | 3250 days | 2% |
| Nicole CAirns | 10/10 | 3253 days | 2% |
| James Whitehead | 7/10 | 3263 days | 2% |
| Steve Warren | 10/10 | 3351 days | 2% |
| Cassandra Schreier | 10/10 | 3378 days | 2% |
| Pam Russell | 10/10 | 3384 days | 2% |
| Harriet Bramley | 8/10 | 3386 days | 2% |
| Chris Read | 4/10 | 3511 days | 1% |
| Steffen Paul | 5/10 | 3516 days | 1% |
| Linda Eather | 9/10 | 3527 days | 2% |
| Rachel S | 10/10 | 3536 days | 2% |
| Kurz Werner | 8/10 | 3536 days | 2% |
| Ken | 8/10 | 3557 days | 1% |
| Andrew Cruickshank | 8/10 | 3567 days | 2% |
| Mike Merrick | 9/10 | 3574 days | 2% |
| Averil Brown | 9/10 | 3592 days | 2% |
| Robert Warner | 10/10 | 3595 days | 2% |
| Elles Janssen | 8/10 | 3626 days | 1% |
| Patrick Dezarnaulds | 10/10 | 3635 days | 1% |
| Pia Sander | 9/10 | 3657 days | 1% |
| Gillian Scott | 9/10 | 3930 days | 1% |
| Malcolm & Susan | 9/10 | 3932 days | 1% |
| Brita Topp | 9/10 | 3932 days | 1% |
| Eva-Maria Krueger | 8/10 | 3932 days | 1% |
| Denise Ewbank | 9/10 | 3947 days | 1% |
| Steffen | 7/10 | 3948 days | 1% |
| Lopez Anandine | 9/10 | 3949 days | 1% |
| Sybille Willenbrock | 10/10 | 3954 days | 1% |
| Luca Maria Willensrock | 9/10 | 3954 days | 1% |
| Michael Uebe | 10/10 | 3963 days | 1% |
| Andrea Hiemer | 9/10 | 3967 days | 1% |
| S B | 10/10 | 3973 days | 1% |
| M K | 10/10 | 3973 days | 1% |
| Martin Thibaut | 10/10 | 3983 days | 1% |
| John Davis | 9/10 | 3990 days | 1% |
| Erin Decker | 10/10 | 4022 days | 1% |
| A Farquhar | 10/10 | 4052 days | 1% |
| Ron Stenhouse | 8/10 | 4266 days | 0% |
| Jiri van Straelper | 9/10 | 4284 days | 0% |
| patrick+ katerina | 9/10 | 4297 days | 0% |
| Jonas Schelbert | 8/10 | 4305 days | 0% |
| Veronica and Jordi | 4/10 | 4316 days | 0% |
| doepie277 | 7/10 | 4356 days | 0% |
| Margaret and Derek McNeil | 9/10 | 4372 days | 0% |
| Anja and Katharina | 10/10 | 4396 days | 1% |
| David | 8/10 | 4417 days | 1% |
| Lindsay Berquist | 10/10 | 4601 days | 1% |
| Stephanie Peter | 10/10 | 4649 days | 1% |
| Jill Homewood | 9/10 | 4655 days | 1% |
| Tinne Cis | 8/10 | 4659 days | 1% |
| Les Barnes | 10/10 | 4671 days | 1% |
| Aridne Giraud | 8/10 | 4674 days | 1% |
| Manuela Weber | 9/10 | 4676 days | 1% |
| Peter Aertssen | 7/10 | 4677 days | 1% |
| Horst Langstein | 9/10 | 4684 days | 1% |
| dierikx | 10/10 | 4722 days | 1% |
| lydzb | 10/10 | 4753 days | 1% |
| Martherus | 8/10 | 4760 days | 1% |
| Rus | 9/10 | 4783 days | 1% |
| DJohnson | 9/10 | 4844 days | 1% |
| damaca | 10/10 | 4844 days | 1% |
| Graham Greentree | 10/10 | 5005 days | 1% |
| Leroy Dimitri | 10/10 | 5010 days | 1% |
| Jolien Kruizinga | 9/10 | 5012 days | 1% |
| John Tinus | 8/10 | 5012 days | 1% |
| Tom Bushell | 7/10 | 5012 days | 1% |
| Nathalie | 10/10 | 5012 days | 1% |
| Sandra Milch | 10/10 | 5012 days | 1% |
| Graham Wilson | 9/10 | 5012 days | 1% |
| Laurie Smith | 9/10 | 5019 days | 1% |
| Juerg & Denise Zuesli | 7/10 | 5021 days | 1% |
| Courtney Wood | 8/10 | 5026 days | 1% |
| Elise van Haastert | 9/10 | 5027 days | 1% |
| Geert Van Tittelboom | 8/10 | 5032 days | 1% |
| Matthys Kikke | 8/10 | 5032 days | 1% |
| Bucher Weruer | 10/10 | 5032 days | 1% |
| Alexander & Stephanie | 8/10 | 5033 days | 1% |
| Lauren Pestell | 10/10 | 5035 days | 1% |
| John Price | 9/10 | 5046 days | 1% |
| Derek Archibald | 9/10 | 5049 days | 1% |
| Ellen Thompson | 10/10 | 5051 days | 1% |
| Robin Schomburg | 10/10 | 5053 days | 1% |
| flyfishingbum | 3/10 | 5056 days | 1% |
| dollimyxture | 8/10 | 5087 days | 1% |
| Monica Askew | 9/10 | 5310 days | 1% |
| davidm239 | 8/10 | 5332 days | 1% |
| Jess | 8/10 | 5367 days | 1% |
| Martina Pankova | 10/10 | 5368 days | 1% |
| Corine van Been | 7/10 | 5375 days | 1% |
| Einar | 9/10 | 5381 days | 1% |
| Don & Alice | 9/10 | 5397 days | 1% |
| John Cox | 8/10 | 5399 days | 1% |
| Remko Ebbens | 9/10 | 5406 days | 1% |
| T. Timmers | 9/10 | 5407 days | 1% |
| Jamie | 9/10 | 5413 days | 1% |
| Glenn Williamson | 8/10 | 5414 days | 1% |
| Keith Wilde | 8/10 | 5416 days | 1% |
| Hanz | 9/10 | 5417 days | 1% |
| marcoswi | 10/10 | 5427 days | 1% |
| Jonathan Angela | 7/10 | 5435 days | 1% |
| Chris Bulman | 9/10 | 5494 days | 1% |
| nancyburns | 9/10 | 5513 days | 1% |
| Francesca | 9/10 | 5528 days | 1% |
| DirkGermany | 10/10 | 5722 days | 1% |
| Ger | 10/10 | 5725 days | 1% |
| Philipp | 7/10 | 5727 days | 1% |
| johnst | 10/10 | 5727 days | 1% |
| Rissmann | 8/10 | 5743 days | 1% |
| MarcoJ | 9/10 | 5747 days | 1% |
| CSander | 8/10 | 5759 days | 1% |
| RobC1 | 7/10 | 5762 days | 1% |
| JoT | 9/10 | 5762 days | 1% |
| RobH | 8/10 | 5763 days | 1% |
| Frank | 9/10 | 5770 days | 1% |
| winter_uk | 6/10 | 5770 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau Lakeview Holiday Park & Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.36% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Anau Lakeview Holiday Park & Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau Lakeview Holiday Park & Motels experience has been adjusted for 67 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 64 | -1.30% |
| 65 | -1.32% |
| 66 | -1.34% |
| 67 | -1.36% |
| 68 | -1.38% |
| 69 | -1.41% |
| 70 | -1.43% |
| … | … |
Balancing Adjustment
1.42% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.