Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau Lakeview Holiday Park & Motels.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
245 Valid Reviews
The Te Anau Lakeview Holiday Park & Motels experience has a total of 251 reviews. There are 245 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 245 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 96 |
|
39% |
| 9/10 | 79 |
|
32% |
| 8/10 | 39 |
|
16% |
| 7/10 | 20 |
|
8% |
| 6/10 | 4 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
88.69% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels valid reviews is 88.69% and is based on 245 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 245 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
28% |
| 9/10 | 28 |
|
35% |
| 8/10 | 19 |
|
24% |
| 7/10 | 8 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.34% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels face-to-face reviews is 87.34% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
88.96%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Herbert Vorholt | 10/10 | 38 days | 100% |
| Dave Jordan | 10/10 | 38 days | 100% |
| Marit | 2/10 | 69 days | 45% |
| Karina Kloppenburg | 9/10 | 69 days | 99% |
| Robert Maslen | 7/10 | 69 days | 93% |
| Mireille & Philippe | 9/10 | 100 days | 99% |
| L Hart | 10/10 | 130 days | 99% |
| Paul T Beisser III | 10/10 | 130 days | 99% |
| Elizabet | 10/10 | 344 days | 93% |
| Marine | 10/10 | 375 days | 92% |
| Anne | 7/10 | 434 days | 83% |
| Southern man | 10/10 | 465 days | 88% |
| Debyron | 9/10 | 465 days | 87% |
| Michelle Smit | 10/10 | 556 days | 82% |
| Zoe Grimshaw | 9/10 | 556 days | 82% |
| Laura | 8/10 | 556 days | 81% |
| Sal | 7/10 | 800 days | 59% |
| Rebecca | 9/10 | 922 days | 51% |
| Marie Perret | 10/10 | 922 days | 51% |
| Dylan | 8/10 | 953 days | 47% |
| Charlie | 9/10 | 953 days | 48% |
| MB | 10/10 | 1045 days | 39% |
| Jodie Muller | 9/10 | 1045 days | 39% |
| Taylor Russell | 7/10 | 1045 days | 37% |
| FitzHanss | 5/10 | 1075 days | 28% |
| Ryli West | 7/10 | 1075 days | 34% |
| Whitney | 6/10 | 1075 days | 32% |
| Matt Olejniczak | 9/10 | 1106 days | 34% |
| Gary | 10/10 | 1134 days | 32% |
| Jaycee | 9/10 | 1165 days | 29% |
| Arie | 9/10 | 1165 days | 29% |
| Pierre Marty | 9/10 | 1196 days | 27% |
| RR | 10/10 | 1196 days | 27% |
| Karen Parker | 9/10 | 1257 days | 23% |
| Lara | 10/10 | 1257 days | 23% |
| Yuvin | 10/10 | 1287 days | 21% |
| Chantal D | 9/10 | 1318 days | 19% |
| Hannah and Matthew | 10/10 | 1318 days | 19% |
| Catherine | 10/10 | 1591 days | 8% |
| Trina | 10/10 | 1775 days | 5% |
| Tracy W | 10/10 | 1775 days | 5% |
| Ramona | 10/10 | 1836 days | 4% |
| Rory | 10/10 | 1864 days | 4% |
| Michelle | 10/10 | 1926 days | 4% |
| ZMad | 10/10 | 1926 days | 4% |
| Josia | 10/10 | 1926 days | 4% |
| Hamish | 10/10 | 1987 days | 4% |
| David | 10/10 | 2109 days | 4% |
| Maria | 9/10 | 2201 days | 4% |
| Sandra Forstner | 10/10 | 2230 days | 4% |
| Clauds | 9/10 | 2230 days | 4% |
| Melanie | 10/10 | 2261 days | 4% |
| Erica | 9/10 | 2261 days | 4% |
| Fran | 9/10 | 2292 days | 4% |
| Kellen Richter | 9/10 | 2322 days | 4% |
| Susanne | 9/10 | 2322 days | 4% |
| Chris Taesali | 8/10 | 2322 days | 3% |
| Timothy Davies | 10/10 | 2322 days | 4% |
| Elaine | 8/10 | 2383 days | 3% |
| Erin | 7/10 | 2445 days | 3% |
| Matilda | 10/10 | 2445 days | 3% |
| Dominique Q | 10/10 | 2536 days | 3% |
| Taylor | 7/10 | 2536 days | 3% |
| Jmurray | 10/10 | 2567 days | 3% |
| Pat Burns | 8/10 | 2567 days | 3% |
| Peter Lillie | 9/10 | 2567 days | 3% |
| Ruddah | 10/10 | 2626 days | 3% |
| Heather Abbott | 8/10 | 2626 days | 3% |
| JT | 6/10 | 2626 days | 2% |
| An | 7/10 | 2657 days | 3% |
| Matt | 6/10 | 2687 days | 2% |
| James & Kerry | 10/10 | 2687 days | 3% |
| Grizzly Girl | 8/10 | 2718 days | 3% |
| Angela | 9/10 | 2718 days | 3% |
| Rachel | 10/10 | 2748 days | 3% |
| Dory | 9/10 | 2840 days | 2% |
| Candy | 8/10 | 2901 days | 2% |
| Matt | 9/10 | 2901 days | 2% |
| Christina | 9/10 | 2901 days | 2% |
| Nicky Edwards | 8/10 | 2945 days | 2% |
| Yasmin Sabir | 10/10 | 2946 days | 2% |
| UK 50-something couple | 9/10 | 2960 days | 2% |
| Derek Gillard | 10/10 | 2991 days | 2% |
| Victor Hernandez | 3/10 | 3016 days | 1% |
| Laura Meelynn | 10/10 | 3021 days | 2% |
| Nora Tobies | 9/10 | 3027 days | 2% |
| Stacey Cheong | 9/10 | 3056 days | 2% |
| Samantha Brewin | 10/10 | 3063 days | 2% |
| Sandra Jeffers | 7/10 | 3068 days | 2% |
| Phil and Mel Rowson | 9/10 | 3071 days | 2% |
| Detlef Buxmann | 10/10 | 3091 days | 2% |
| Vanessa Stubbs | 9/10 | 3109 days | 2% |
| R R | 10/10 | 3113 days | 2% |
| CARMERS | 10/10 | 3113 days | 2% |
| Aman Yusuf | 10/10 | 3120 days | 2% |
| Nat and Chad | 10/10 | 3129 days | 2% |
| Chloe McKee | 10/10 | 3153 days | 2% |
| Alex Umbers | 9/10 | 3181 days | 2% |
| Joanne Haslam | 10/10 | 3216 days | 2% |
| Sally Caboche | 10/10 | 3236 days | 2% |
| Linda Jones | 10/10 | 3257 days | 2% |
| Louise Russell | 9/10 | 3265 days | 2% |
| Jerry Bart | 10/10 | 3270 days | 2% |
| Grainne Phelan | 9/10 | 3277 days | 2% |
| Paul Morris | 9/10 | 3283 days | 2% |
| Joe Fram | 10/10 | 3285 days | 2% |
| Cathy Mead | 8/10 | 3289 days | 2% |
| Paul Smith | 8/10 | 3296 days | 2% |
| Jason Perks | 9/10 | 3303 days | 2% |
| Erich Brueggermann | 9/10 | 3320 days | 2% |
| Lee Burdett | 10/10 | 3341 days | 2% |
| Roeland Driessen | 10/10 | 3356 days | 2% |
| Rebecca Lindsey | 8/10 | 3356 days | 1% |
| Greg Dylewski | 10/10 | 3363 days | 1% |
| Petr Jesko | 10/10 | 3392 days | 1% |
| Kathryn Meadows | 7/10 | 3417 days | 1% |
| Margo Wiltens | 10/10 | 3440 days | 1% |
| Ana Ciocchini | 10/10 | 3464 days | 1% |
| Rosanne van Dooren | 9/10 | 3468 days | 1% |
| Lyn Pobke | 10/10 | 3580 days | 1% |
| Pamela Hoffman | 8/10 | 3603 days | 1% |
| Diane Klasen | 9/10 | 3608 days | 1% |
| Erin Polcyn Sailer | 9/10 | 3611 days | 1% |
| Heng Sing Teh | 10/10 | 3636 days | 1% |
| Sam Smith-Palomeque | 9/10 | 3648 days | 1% |
| Gloria Berlari | 10/10 | 3666 days | 1% |
| Corina Sima | 10/10 | 3669 days | 1% |
| Chris Kay | 9/10 | 3679 days | 1% |
| Udo Morello | 10/10 | 3681 days | 1% |
| Volker Stroenisch | 10/10 | 3690 days | 1% |
| Laura Daly | 10/10 | 3711 days | 1% |
| Nicole CAirns | 10/10 | 3714 days | 1% |
| James Whitehead | 7/10 | 3724 days | 1% |
| Steve Warren | 10/10 | 3812 days | 1% |
| Cassandra Schreier | 10/10 | 3839 days | 1% |
| Pam Russell | 10/10 | 3845 days | 1% |
| Harriet Bramley | 8/10 | 3847 days | 1% |
| Chris Read | 4/10 | 3972 days | 0% |
| Steffen Paul | 5/10 | 3977 days | 0% |
| Linda Eather | 9/10 | 3988 days | 0% |
| Rachel S | 10/10 | 3997 days | 0% |
| Kurz Werner | 8/10 | 3997 days | 0% |
| Ken | 8/10 | 4018 days | 0% |
| Andrew Cruickshank | 8/10 | 4028 days | 0% |
| Mike Merrick | 9/10 | 4035 days | 0% |
| Averil Brown | 9/10 | 4053 days | 0% |
| Robert Warner | 10/10 | 4056 days | 0% |
| Elles Janssen | 8/10 | 4087 days | 0% |
| Patrick Dezarnaulds | 10/10 | 4096 days | 0% |
| Pia Sander | 9/10 | 4118 days | 0% |
| Gillian Scott | 9/10 | 4391 days | 0% |
| Malcolm & Susan | 9/10 | 4393 days | 0% |
| Brita Topp | 9/10 | 4393 days | 0% |
| Eva-Maria Krueger | 8/10 | 4393 days | 0% |
| Denise Ewbank | 9/10 | 4408 days | 0% |
| Steffen | 7/10 | 4409 days | 0% |
| Lopez Anandine | 9/10 | 4410 days | 0% |
| Sybille Willenbrock | 10/10 | 4415 days | 0% |
| Luca Maria Willensrock | 9/10 | 4415 days | 0% |
| Michael Uebe | 10/10 | 4424 days | 0% |
| Andrea Hiemer | 9/10 | 4428 days | 0% |
| S B | 10/10 | 4434 days | 0% |
| M K | 10/10 | 4434 days | 0% |
| Martin Thibaut | 10/10 | 4444 days | 0% |
| John Davis | 9/10 | 4451 days | 0% |
| Erin Decker | 10/10 | 4483 days | 0% |
| A Farquhar | 10/10 | 4513 days | 0% |
| Ron Stenhouse | 8/10 | 4727 days | 0% |
| Jiri van Straelper | 9/10 | 4745 days | 0% |
| patrick+ katerina | 9/10 | 4758 days | 0% |
| Jonas Schelbert | 8/10 | 4766 days | 0% |
| Veronica and Jordi | 4/10 | 4777 days | 0% |
| doepie277 | 7/10 | 4817 days | 0% |
| Margaret and Derek McNeil | 9/10 | 4833 days | 0% |
| Anja and Katharina | 10/10 | 4857 days | 0% |
| David | 8/10 | 4878 days | 0% |
| Lindsay Berquist | 10/10 | 5062 days | 0% |
| Stephanie Peter | 10/10 | 5110 days | 0% |
| Jill Homewood | 9/10 | 5116 days | 0% |
| Tinne Cis | 8/10 | 5120 days | 0% |
| Les Barnes | 10/10 | 5132 days | 0% |
| Aridne Giraud | 8/10 | 5135 days | 0% |
| Manuela Weber | 9/10 | 5137 days | 0% |
| Peter Aertssen | 7/10 | 5138 days | 0% |
| Horst Langstein | 9/10 | 5145 days | 0% |
| dierikx | 10/10 | 5183 days | 0% |
| lydzb | 10/10 | 5214 days | 0% |
| Martherus | 8/10 | 5221 days | 0% |
| Rus | 9/10 | 5244 days | 0% |
| DJohnson | 9/10 | 5305 days | 0% |
| damaca | 10/10 | 5305 days | 0% |
| Graham Greentree | 10/10 | 5466 days | 0% |
| Leroy Dimitri | 10/10 | 5471 days | 0% |
| Jolien Kruizinga | 9/10 | 5473 days | 0% |
| John Tinus | 8/10 | 5473 days | 0% |
| Tom Bushell | 7/10 | 5473 days | 0% |
| Nathalie | 10/10 | 5473 days | 0% |
| Sandra Milch | 10/10 | 5473 days | 0% |
| Graham Wilson | 9/10 | 5473 days | 0% |
| Laurie Smith | 9/10 | 5480 days | 0% |
| Juerg & Denise Zuesli | 7/10 | 5482 days | 0% |
| Courtney Wood | 8/10 | 5487 days | 0% |
| Elise van Haastert | 9/10 | 5488 days | 0% |
| Geert Van Tittelboom | 8/10 | 5493 days | 0% |
| Matthys Kikke | 8/10 | 5493 days | 0% |
| Bucher Weruer | 10/10 | 5493 days | 0% |
| Alexander & Stephanie | 8/10 | 5494 days | 0% |
| Lauren Pestell | 10/10 | 5496 days | 0% |
| John Price | 9/10 | 5507 days | 0% |
| Derek Archibald | 9/10 | 5510 days | 0% |
| Ellen Thompson | 10/10 | 5512 days | 0% |
| Robin Schomburg | 10/10 | 5514 days | 0% |
| flyfishingbum | 3/10 | 5517 days | 0% |
| dollimyxture | 8/10 | 5548 days | 0% |
| Monica Askew | 9/10 | 5771 days | 0% |
| davidm239 | 8/10 | 5793 days | 0% |
| Jess | 8/10 | 5828 days | 0% |
| Martina Pankova | 10/10 | 5829 days | 0% |
| Corine van Been | 7/10 | 5836 days | 0% |
| Einar | 9/10 | 5842 days | 0% |
| Don & Alice | 9/10 | 5858 days | 0% |
| John Cox | 8/10 | 5860 days | 0% |
| Remko Ebbens | 9/10 | 5867 days | 0% |
| T. Timmers | 9/10 | 5868 days | 0% |
| Jamie | 9/10 | 5874 days | 0% |
| Glenn Williamson | 8/10 | 5875 days | 0% |
| Keith Wilde | 8/10 | 5877 days | 0% |
| Hanz | 9/10 | 5878 days | 0% |
| marcoswi | 10/10 | 5888 days | 0% |
| Jonathan Angela | 7/10 | 5896 days | 0% |
| Chris Bulman | 9/10 | 5955 days | 0% |
| nancyburns | 9/10 | 5974 days | 0% |
| Francesca | 9/10 | 5989 days | 0% |
| DirkGermany | 10/10 | 6183 days | 0% |
| Ger | 10/10 | 6186 days | 0% |
| Philipp | 7/10 | 6188 days | 0% |
| johnst | 10/10 | 6188 days | 0% |
| Rissmann | 8/10 | 6204 days | 0% |
| MarcoJ | 9/10 | 6208 days | 0% |
| CSander | 8/10 | 6220 days | 0% |
| RobC1 | 7/10 | 6223 days | 0% |
| JoT | 9/10 | 6223 days | 0% |
| RobH | 8/10 | 6224 days | 0% |
| Frank | 9/10 | 6231 days | 0% |
| winter_uk | 6/10 | 6231 days | 0% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau Lakeview Holiday Park & Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.40% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Te Anau Lakeview Holiday Park & Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau Lakeview Holiday Park & Motels experience has been adjusted for 20 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 17 | -0.34% |
| 18 | -0.36% |
| 19 | -0.38% |
| 20 | -0.40% |
| 21 | -0.42% |
| 22 | -0.44% |
| 23 | -0.46% |
| … | … |
1.20% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.