G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau Lakeview Holiday Park & Motels.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
240 Valid Reviews
The Te Anau Lakeview Holiday Park & Motels experience has a total of 249 reviews. There are 240 valid reviews that are included when calculating the ranking score and 9 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 240 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 93 |
|
39% |
| 9/10 | 78 |
|
33% |
| 8/10 | 39 |
|
16% |
| 7/10 | 19 |
|
8% |
| 6/10 | 4 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
88.63% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels valid reviews is 88.63% and is based on 240 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 240 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
28% |
| 9/10 | 28 |
|
35% |
| 8/10 | 19 |
|
24% |
| 7/10 | 8 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.34% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels face-to-face reviews is 87.34% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
88.17%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Marit | 2/10 | 45 days | 46% |
| Mireille & Philippe | 9/10 | 76 days | 99% |
| L Hart | 10/10 | 106 days | 100% |
| Elizabet | 10/10 | 320 days | 95% |
| Marine | 10/10 | 351 days | 94% |
| Anne | 7/10 | 410 days | 85% |
| Southern man | 10/10 | 441 days | 89% |
| Debyron | 9/10 | 441 days | 89% |
| Michelle Smit | 10/10 | 532 days | 84% |
| Zoe Grimshaw | 9/10 | 532 days | 84% |
| Laura | 8/10 | 532 days | 83% |
| Sal | 7/10 | 776 days | 61% |
| Rebecca | 9/10 | 898 days | 54% |
| Marie Perret | 10/10 | 898 days | 54% |
| Dylan | 8/10 | 929 days | 50% |
| Charlie | 9/10 | 929 days | 51% |
| MB | 10/10 | 1021 days | 42% |
| Jodie Muller | 9/10 | 1021 days | 42% |
| Taylor Russell | 7/10 | 1021 days | 39% |
| FitzHanss | 5/10 | 1051 days | 30% |
| Ryli West | 7/10 | 1051 days | 37% |
| Whitney | 6/10 | 1051 days | 34% |
| Matt Olejniczak | 9/10 | 1082 days | 36% |
| Gary | 10/10 | 1110 days | 34% |
| Jaycee | 9/10 | 1141 days | 32% |
| Arie | 9/10 | 1141 days | 32% |
| Pierre Marty | 9/10 | 1172 days | 29% |
| RR | 10/10 | 1172 days | 29% |
| Karen Parker | 9/10 | 1233 days | 25% |
| Lara | 10/10 | 1233 days | 25% |
| Yuvin | 10/10 | 1263 days | 23% |
| Chantal D | 9/10 | 1294 days | 21% |
| Hannah and Matthew | 10/10 | 1294 days | 21% |
| Catherine | 10/10 | 1567 days | 9% |
| Trina | 10/10 | 1751 days | 5% |
| Tracy W | 10/10 | 1751 days | 5% |
| Ramona | 10/10 | 1812 days | 5% |
| Rory | 10/10 | 1840 days | 5% |
| Michelle | 10/10 | 1902 days | 5% |
| ZMad | 10/10 | 1902 days | 5% |
| Josia | 10/10 | 1902 days | 5% |
| Hamish | 10/10 | 1963 days | 5% |
| David | 10/10 | 2085 days | 4% |
| Maria | 9/10 | 2177 days | 4% |
| Sandra Forstner | 10/10 | 2206 days | 4% |
| Clauds | 9/10 | 2206 days | 4% |
| Melanie | 10/10 | 2236 days | 4% |
| Erica | 9/10 | 2237 days | 4% |
| Fran | 9/10 | 2268 days | 4% |
| Kellen Richter | 9/10 | 2298 days | 4% |
| Susanne | 9/10 | 2298 days | 4% |
| Chris Taesali | 8/10 | 2298 days | 4% |
| Timothy Davies | 10/10 | 2298 days | 4% |
| Elaine | 8/10 | 2359 days | 4% |
| Erin | 7/10 | 2421 days | 4% |
| Matilda | 10/10 | 2421 days | 4% |
| Dominique Q | 10/10 | 2511 days | 4% |
| Taylor | 7/10 | 2512 days | 3% |
| Jmurray | 10/10 | 2543 days | 4% |
| Pat Burns | 8/10 | 2543 days | 4% |
| Peter Lillie | 9/10 | 2543 days | 4% |
| Ruddah | 10/10 | 2602 days | 3% |
| Heather Abbott | 8/10 | 2602 days | 3% |
| JT | 6/10 | 2602 days | 3% |
| An | 7/10 | 2633 days | 3% |
| Matt | 6/10 | 2663 days | 3% |
| James & Kerry | 10/10 | 2663 days | 3% |
| Grizzly Girl | 8/10 | 2694 days | 3% |
| Angela | 9/10 | 2694 days | 3% |
| Rachel | 10/10 | 2724 days | 3% |
| Dory | 9/10 | 2816 days | 3% |
| Candy | 8/10 | 2877 days | 3% |
| Matt | 9/10 | 2877 days | 3% |
| Christina | 9/10 | 2877 days | 3% |
| Nicky Edwards | 8/10 | 2921 days | 3% |
| Yasmin Sabir | 10/10 | 2922 days | 3% |
| UK 50-something couple | 9/10 | 2936 days | 3% |
| Derek Gillard | 10/10 | 2966 days | 3% |
| Victor Hernandez | 3/10 | 2992 days | 1% |
| Laura Meelynn | 10/10 | 2997 days | 3% |
| Nora Tobies | 9/10 | 3003 days | 3% |
| Stacey Cheong | 9/10 | 3032 days | 3% |
| Samantha Brewin | 10/10 | 3039 days | 3% |
| Sandra Jeffers | 7/10 | 3044 days | 2% |
| Phil and Mel Rowson | 9/10 | 3047 days | 3% |
| Detlef Buxmann | 10/10 | 3067 days | 3% |
| Vanessa Stubbs | 9/10 | 3085 days | 3% |
| R R | 10/10 | 3088 days | 3% |
| CARMERS | 10/10 | 3089 days | 3% |
| Aman Yusuf | 10/10 | 3096 days | 3% |
| Nat and Chad | 10/10 | 3105 days | 2% |
| Chloe McKee | 10/10 | 3129 days | 2% |
| Alex Umbers | 9/10 | 3157 days | 2% |
| Joanne Haslam | 10/10 | 3192 days | 2% |
| Sally Caboche | 10/10 | 3211 days | 2% |
| Linda Jones | 10/10 | 3233 days | 2% |
| Louise Russell | 9/10 | 3241 days | 2% |
| Jerry Bart | 10/10 | 3246 days | 2% |
| Grainne Phelan | 9/10 | 3253 days | 2% |
| Paul Morris | 9/10 | 3259 days | 2% |
| Joe Fram | 10/10 | 3261 days | 2% |
| Cathy Mead | 8/10 | 3265 days | 2% |
| Paul Smith | 8/10 | 3272 days | 2% |
| Jason Perks | 9/10 | 3279 days | 2% |
| Erich Brueggermann | 9/10 | 3296 days | 2% |
| Lee Burdett | 10/10 | 3317 days | 2% |
| Roeland Driessen | 10/10 | 3331 days | 2% |
| Rebecca Lindsey | 8/10 | 3331 days | 2% |
| Greg Dylewski | 10/10 | 3339 days | 2% |
| Petr Jesko | 10/10 | 3368 days | 2% |
| Kathryn Meadows | 7/10 | 3393 days | 2% |
| Margo Wiltens | 10/10 | 3416 days | 2% |
| Ana Ciocchini | 10/10 | 3440 days | 2% |
| Rosanne van Dooren | 9/10 | 3444 days | 2% |
| Lyn Pobke | 10/10 | 3556 days | 2% |
| Pamela Hoffman | 8/10 | 3579 days | 2% |
| Diane Klasen | 9/10 | 3584 days | 2% |
| Erin Polcyn Sailer | 9/10 | 3587 days | 2% |
| Heng Sing Teh | 10/10 | 3612 days | 1% |
| Sam Smith-Palomeque | 9/10 | 3624 days | 1% |
| Gloria Berlari | 10/10 | 3642 days | 1% |
| Corina Sima | 10/10 | 3645 days | 1% |
| Chris Kay | 9/10 | 3655 days | 1% |
| Udo Morello | 10/10 | 3657 days | 1% |
| Volker Stroenisch | 10/10 | 3666 days | 1% |
| Laura Daly | 10/10 | 3687 days | 1% |
| Nicole CAirns | 10/10 | 3690 days | 1% |
| James Whitehead | 7/10 | 3700 days | 1% |
| Steve Warren | 10/10 | 3788 days | 1% |
| Cassandra Schreier | 10/10 | 3815 days | 1% |
| Pam Russell | 10/10 | 3821 days | 1% |
| Harriet Bramley | 8/10 | 3823 days | 1% |
| Chris Read | 4/10 | 3948 days | 1% |
| Steffen Paul | 5/10 | 3953 days | 1% |
| Linda Eather | 9/10 | 3964 days | 1% |
| Rachel S | 10/10 | 3972 days | 1% |
| Kurz Werner | 8/10 | 3972 days | 1% |
| Ken | 8/10 | 3994 days | 1% |
| Andrew Cruickshank | 8/10 | 4003 days | 1% |
| Mike Merrick | 9/10 | 4011 days | 1% |
| Averil Brown | 9/10 | 4029 days | 1% |
| Robert Warner | 10/10 | 4031 days | 1% |
| Elles Janssen | 8/10 | 4062 days | 1% |
| Patrick Dezarnaulds | 10/10 | 4072 days | 1% |
| Pia Sander | 9/10 | 4093 days | 1% |
| Gillian Scott | 9/10 | 4367 days | 0% |
| Malcolm & Susan | 9/10 | 4368 days | 0% |
| Brita Topp | 9/10 | 4369 days | 0% |
| Eva-Maria Krueger | 8/10 | 4369 days | 0% |
| Denise Ewbank | 9/10 | 4384 days | 1% |
| Steffen | 7/10 | 4385 days | 1% |
| Lopez Anandine | 9/10 | 4386 days | 1% |
| Sybille Willenbrock | 10/10 | 4391 days | 1% |
| Luca Maria Willensrock | 9/10 | 4391 days | 1% |
| Michael Uebe | 10/10 | 4400 days | 1% |
| Andrea Hiemer | 9/10 | 4404 days | 1% |
| S B | 10/10 | 4410 days | 1% |
| M K | 10/10 | 4410 days | 1% |
| Martin Thibaut | 10/10 | 4420 days | 1% |
| John Davis | 9/10 | 4427 days | 1% |
| Erin Decker | 10/10 | 4459 days | 1% |
| A Farquhar | 10/10 | 4489 days | 1% |
| Ron Stenhouse | 8/10 | 4703 days | 1% |
| Jiri van Straelper | 9/10 | 4721 days | 1% |
| patrick+ katerina | 9/10 | 4734 days | 1% |
| Jonas Schelbert | 8/10 | 4742 days | 1% |
| Veronica and Jordi | 4/10 | 4753 days | 1% |
| doepie277 | 7/10 | 4793 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4809 days | 1% |
| Anja and Katharina | 10/10 | 4833 days | 1% |
| David | 8/10 | 4854 days | 1% |
| Lindsay Berquist | 10/10 | 5038 days | 1% |
| Stephanie Peter | 10/10 | 5086 days | 1% |
| Jill Homewood | 9/10 | 5092 days | 1% |
| Tinne Cis | 8/10 | 5096 days | 1% |
| Les Barnes | 10/10 | 5108 days | 1% |
| Aridne Giraud | 8/10 | 5111 days | 1% |
| Manuela Weber | 9/10 | 5113 days | 1% |
| Peter Aertssen | 7/10 | 5114 days | 1% |
| Horst Langstein | 9/10 | 5121 days | 1% |
| dierikx | 10/10 | 5159 days | 1% |
| lydzb | 10/10 | 5190 days | 1% |
| Martherus | 8/10 | 5197 days | 1% |
| Rus | 9/10 | 5220 days | 1% |
| DJohnson | 9/10 | 5281 days | 1% |
| damaca | 10/10 | 5281 days | 1% |
| Graham Greentree | 10/10 | 5442 days | 1% |
| Leroy Dimitri | 10/10 | 5447 days | 1% |
| Jolien Kruizinga | 9/10 | 5449 days | 1% |
| John Tinus | 8/10 | 5449 days | 1% |
| Tom Bushell | 7/10 | 5449 days | 1% |
| Nathalie | 10/10 | 5449 days | 1% |
| Sandra Milch | 10/10 | 5449 days | 1% |
| Graham Wilson | 9/10 | 5449 days | 1% |
| Laurie Smith | 9/10 | 5456 days | 1% |
| Juerg & Denise Zuesli | 7/10 | 5458 days | 1% |
| Courtney Wood | 8/10 | 5463 days | 1% |
| Elise van Haastert | 9/10 | 5464 days | 1% |
| Geert Van Tittelboom | 8/10 | 5469 days | 1% |
| Matthys Kikke | 8/10 | 5469 days | 1% |
| Bucher Weruer | 10/10 | 5469 days | 1% |
| Alexander & Stephanie | 8/10 | 5470 days | 1% |
| Lauren Pestell | 10/10 | 5472 days | 1% |
| John Price | 9/10 | 5483 days | 1% |
| Derek Archibald | 9/10 | 5486 days | 1% |
| Ellen Thompson | 10/10 | 5488 days | 1% |
| Robin Schomburg | 10/10 | 5490 days | 1% |
| flyfishingbum | 3/10 | 5493 days | 1% |
| dollimyxture | 8/10 | 5524 days | 1% |
| Monica Askew | 9/10 | 5747 days | 1% |
| davidm239 | 8/10 | 5769 days | 1% |
| Jess | 8/10 | 5804 days | 1% |
| Martina Pankova | 10/10 | 5805 days | 1% |
| Corine van Been | 7/10 | 5812 days | 1% |
| Einar | 9/10 | 5818 days | 1% |
| Don & Alice | 9/10 | 5834 days | 1% |
| John Cox | 8/10 | 5836 days | 1% |
| Remko Ebbens | 9/10 | 5843 days | 1% |
| T. Timmers | 9/10 | 5844 days | 1% |
| Jamie | 9/10 | 5850 days | 1% |
| Glenn Williamson | 8/10 | 5851 days | 1% |
| Keith Wilde | 8/10 | 5853 days | 1% |
| Hanz | 9/10 | 5854 days | 1% |
| marcoswi | 10/10 | 5864 days | 1% |
| Jonathan Angela | 7/10 | 5872 days | 1% |
| Chris Bulman | 9/10 | 5931 days | 1% |
| nancyburns | 9/10 | 5950 days | 1% |
| Francesca | 9/10 | 5965 days | 1% |
| DirkGermany | 10/10 | 6159 days | 1% |
| Ger | 10/10 | 6162 days | 1% |
| Philipp | 7/10 | 6164 days | 1% |
| johnst | 10/10 | 6164 days | 1% |
| Rissmann | 8/10 | 6180 days | 1% |
| MarcoJ | 9/10 | 6184 days | 1% |
| CSander | 8/10 | 6196 days | 1% |
| RobC1 | 7/10 | 6199 days | 1% |
| JoT | 9/10 | 6199 days | 1% |
| RobH | 8/10 | 6200 days | 1% |
| Frank | 9/10 | 6207 days | 1% |
| winter_uk | 6/10 | 6207 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau Lakeview Holiday Park & Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.81% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 52 days. However the Te Anau Lakeview Holiday Park & Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau Lakeview Holiday Park & Motels experience has been adjusted for 39 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 36 | -0.75% |
| 37 | -0.77% |
| 38 | -0.79% |
| 39 | -0.81% |
| 40 | -0.83% |
| 41 | -0.85% |
| 42 | -0.87% |
| … | … |
1.40% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.