G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau Lakeview Holiday Park & Motels.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
236 Valid Reviews
The Te Anau Lakeview Holiday Park & Motels experience has a total of 242 reviews. There are 236 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 236 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 91 |
|
39% |
9/10 | 77 |
|
33% |
8/10 | 39 |
|
17% |
7/10 | 19 |
|
8% |
6/10 | 4 |
|
2% |
5/10 | 2 |
|
1% |
4/10 | 2 |
|
1% |
3/10 | 2 |
|
1% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
88.81% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels valid reviews is 88.81% and is based on 236 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 236 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 22 |
|
28% |
9/10 | 28 |
|
35% |
8/10 | 19 |
|
24% |
7/10 | 8 |
|
10% |
6/10 | 1 |
|
1% |
5/10 | 0 |
|
0% |
4/10 | 1 |
|
1% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
87.34% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels face-to-face reviews is 87.34% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
88.57%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Marine | 10/10 | 40 days | 100% |
Anne | 7/10 | 99 days | 93% |
Southern man | 10/10 | 130 days | 99% |
Debyron | 9/10 | 130 days | 98% |
Michelle Smit | 10/10 | 221 days | 97% |
Zoe Grimshaw | 9/10 | 221 days | 96% |
Laura | 8/10 | 221 days | 95% |
Sal | 7/10 | 465 days | 82% |
Rebecca | 9/10 | 587 days | 80% |
Marie Perret | 10/10 | 587 days | 80% |
Dylan | 8/10 | 618 days | 77% |
Charlie | 9/10 | 618 days | 77% |
MB | 10/10 | 710 days | 71% |
Jodie Muller | 9/10 | 710 days | 70% |
Taylor Russell | 7/10 | 710 days | 66% |
FitzHanss | 5/10 | 740 days | 52% |
Ryli West | 7/10 | 740 days | 64% |
Whitney | 6/10 | 740 days | 59% |
Matt Olejniczak | 9/10 | 771 days | 65% |
Gary | 10/10 | 799 days | 63% |
Jaycee | 9/10 | 830 days | 60% |
Arie | 9/10 | 830 days | 60% |
Pierre Marty | 9/10 | 861 days | 57% |
RR | 10/10 | 861 days | 58% |
Karen Parker | 9/10 | 922 days | 51% |
Lara | 10/10 | 922 days | 51% |
Yuvin | 10/10 | 952 days | 48% |
Chantal D | 9/10 | 983 days | 45% |
Hannah and Matthew | 10/10 | 983 days | 45% |
Catherine | 10/10 | 1256 days | 23% |
Trina | 10/10 | 1440 days | 13% |
Tracy W | 10/10 | 1440 days | 13% |
Ramona | 10/10 | 1501 days | 11% |
Rory | 10/10 | 1529 days | 10% |
Michelle | 10/10 | 1591 days | 8% |
ZMad | 10/10 | 1591 days | 8% |
Josia | 10/10 | 1591 days | 8% |
Hamish | 10/10 | 1652 days | 6% |
David | 10/10 | 1774 days | 5% |
Maria | 9/10 | 1866 days | 4% |
Sandra Forstner | 10/10 | 1895 days | 4% |
Clauds | 9/10 | 1895 days | 4% |
Melanie | 10/10 | 1925 days | 4% |
Erica | 9/10 | 1926 days | 4% |
Fran | 9/10 | 1957 days | 4% |
Kellen Richter | 9/10 | 1987 days | 4% |
Susanne | 9/10 | 1987 days | 4% |
Chris Taesali | 8/10 | 1987 days | 4% |
Timothy Davies | 10/10 | 1987 days | 4% |
Elaine | 8/10 | 2048 days | 4% |
Erin | 7/10 | 2110 days | 4% |
Matilda | 10/10 | 2110 days | 4% |
Dominique Q | 10/10 | 2200 days | 4% |
Taylor | 7/10 | 2201 days | 4% |
Jmurray | 10/10 | 2232 days | 4% |
Pat Burns | 8/10 | 2232 days | 4% |
Peter Lillie | 9/10 | 2232 days | 4% |
Ruddah | 10/10 | 2291 days | 4% |
Heather Abbott | 8/10 | 2291 days | 4% |
JT | 6/10 | 2291 days | 3% |
An | 7/10 | 2322 days | 3% |
Matt | 6/10 | 2352 days | 3% |
James & Kerry | 10/10 | 2352 days | 4% |
Grizzly Girl | 8/10 | 2383 days | 3% |
Angela | 9/10 | 2383 days | 3% |
Rachel | 10/10 | 2413 days | 3% |
Dory | 9/10 | 2505 days | 3% |
Candy | 8/10 | 2566 days | 3% |
Matt | 9/10 | 2566 days | 3% |
Christina | 9/10 | 2566 days | 3% |
Nicky Edwards | 8/10 | 2610 days | 3% |
Yasmin Sabir | 10/10 | 2611 days | 3% |
UK 50-something couple | 9/10 | 2625 days | 3% |
Derek Gillard | 10/10 | 2655 days | 3% |
Victor Hernandez | 3/10 | 2681 days | 1% |
Laura Meelynn | 10/10 | 2686 days | 3% |
Nora Tobies | 9/10 | 2692 days | 3% |
Stacey Cheong | 9/10 | 2721 days | 3% |
Samantha Brewin | 10/10 | 2728 days | 3% |
Sandra Jeffers | 7/10 | 2733 days | 3% |
Phil and Mel Rowson | 9/10 | 2736 days | 3% |
Detlef Buxmann | 10/10 | 2756 days | 3% |
Vanessa Stubbs | 9/10 | 2774 days | 3% |
R R | 10/10 | 2777 days | 3% |
CARMERS | 10/10 | 2778 days | 3% |
Aman Yusuf | 10/10 | 2785 days | 3% |
Nat and Chad | 10/10 | 2794 days | 3% |
Chloe McKee | 10/10 | 2818 days | 3% |
Alex Umbers | 9/10 | 2846 days | 3% |
Joanne Haslam | 10/10 | 2881 days | 3% |
Sally Caboche | 10/10 | 2900 days | 3% |
Linda Jones | 10/10 | 2922 days | 2% |
Louise Russell | 9/10 | 2930 days | 2% |
Jerry Bart | 10/10 | 2935 days | 2% |
Grainne Phelan | 9/10 | 2942 days | 2% |
Paul Morris | 9/10 | 2948 days | 2% |
Joe Fram | 10/10 | 2950 days | 2% |
Cathy Mead | 8/10 | 2954 days | 2% |
Paul Smith | 8/10 | 2961 days | 2% |
Jason Perks | 9/10 | 2968 days | 2% |
Erich Brueggermann | 9/10 | 2985 days | 2% |
Lee Burdett | 10/10 | 3006 days | 2% |
Roeland Driessen | 10/10 | 3020 days | 2% |
Rebecca Lindsey | 8/10 | 3020 days | 2% |
Greg Dylewski | 10/10 | 3028 days | 2% |
Petr Jesko | 10/10 | 3057 days | 2% |
Kathryn Meadows | 7/10 | 3082 days | 2% |
Margo Wiltens | 10/10 | 3105 days | 2% |
Ana Ciocchini | 10/10 | 3129 days | 2% |
Rosanne van Dooren | 9/10 | 3133 days | 2% |
Lyn Pobke | 10/10 | 3245 days | 2% |
Pamela Hoffman | 8/10 | 3268 days | 2% |
Diane Klasen | 9/10 | 3273 days | 2% |
Erin Polcyn Sailer | 9/10 | 3276 days | 2% |
Heng Sing Teh | 10/10 | 3301 days | 2% |
Sam Smith-Palomeque | 9/10 | 3313 days | 2% |
Gloria Berlari | 10/10 | 3331 days | 2% |
Corina Sima | 10/10 | 3334 days | 2% |
Chris Kay | 9/10 | 3344 days | 2% |
Udo Morello | 10/10 | 3346 days | 2% |
Volker Stroenisch | 10/10 | 3355 days | 2% |
Laura Daly | 10/10 | 3376 days | 2% |
Nicole CAirns | 10/10 | 3379 days | 2% |
James Whitehead | 7/10 | 3389 days | 1% |
Steve Warren | 10/10 | 3477 days | 1% |
Cassandra Schreier | 10/10 | 3504 days | 1% |
Pam Russell | 10/10 | 3510 days | 1% |
Harriet Bramley | 8/10 | 3512 days | 1% |
Chris Read | 4/10 | 3637 days | 1% |
Steffen Paul | 5/10 | 3642 days | 1% |
Linda Eather | 9/10 | 3653 days | 1% |
Rachel S | 10/10 | 3661 days | 1% |
Kurz Werner | 8/10 | 3661 days | 1% |
Ken | 8/10 | 3683 days | 1% |
Andrew Cruickshank | 8/10 | 3692 days | 1% |
Mike Merrick | 9/10 | 3700 days | 1% |
Averil Brown | 9/10 | 3718 days | 1% |
Robert Warner | 10/10 | 3720 days | 1% |
Elles Janssen | 8/10 | 3751 days | 1% |
Patrick Dezarnaulds | 10/10 | 3761 days | 1% |
Pia Sander | 9/10 | 3782 days | 1% |
Gillian Scott | 9/10 | 4056 days | 0% |
Malcolm & Susan | 9/10 | 4057 days | 0% |
Brita Topp | 9/10 | 4058 days | 0% |
Eva-Maria Krueger | 8/10 | 4058 days | 0% |
Denise Ewbank | 9/10 | 4073 days | 0% |
Steffen | 7/10 | 4074 days | 0% |
Lopez Anandine | 9/10 | 4075 days | 0% |
Sybille Willenbrock | 10/10 | 4080 days | 0% |
Luca Maria Willensrock | 9/10 | 4080 days | 0% |
Michael Uebe | 10/10 | 4089 days | 0% |
Andrea Hiemer | 9/10 | 4093 days | 0% |
S B | 10/10 | 4099 days | 0% |
M K | 10/10 | 4099 days | 0% |
Martin Thibaut | 10/10 | 4109 days | 0% |
John Davis | 9/10 | 4116 days | 0% |
Erin Decker | 10/10 | 4148 days | 0% |
A Farquhar | 10/10 | 4178 days | 0% |
Ron Stenhouse | 8/10 | 4392 days | 0% |
Jiri van Straelper | 9/10 | 4410 days | 0% |
patrick+ katerina | 9/10 | 4423 days | 1% |
Jonas Schelbert | 8/10 | 4431 days | 0% |
Veronica and Jordi | 4/10 | 4442 days | 0% |
doepie277 | 7/10 | 4482 days | 1% |
Margaret and Derek McNeil | 9/10 | 4498 days | 0% |
Anja and Katharina | 10/10 | 4522 days | 1% |
David | 8/10 | 4543 days | 1% |
Lindsay Berquist | 10/10 | 4727 days | 1% |
Stephanie Peter | 10/10 | 4775 days | 1% |
Jill Homewood | 9/10 | 4781 days | 0% |
Tinne Cis | 8/10 | 4785 days | 0% |
Les Barnes | 10/10 | 4797 days | 1% |
Aridne Giraud | 8/10 | 4800 days | 0% |
Manuela Weber | 9/10 | 4802 days | 0% |
Peter Aertssen | 7/10 | 4803 days | 0% |
Horst Langstein | 9/10 | 4810 days | 0% |
dierikx | 10/10 | 4848 days | 1% |
lydzb | 10/10 | 4879 days | 1% |
Martherus | 8/10 | 4886 days | 0% |
Rus | 9/10 | 4909 days | 1% |
DJohnson | 9/10 | 4970 days | 1% |
damaca | 10/10 | 4970 days | 1% |
Graham Greentree | 10/10 | 5131 days | 1% |
Leroy Dimitri | 10/10 | 5136 days | 1% |
Jolien Kruizinga | 9/10 | 5138 days | 0% |
John Tinus | 8/10 | 5138 days | 0% |
Tom Bushell | 7/10 | 5138 days | 0% |
Nathalie | 10/10 | 5138 days | 1% |
Sandra Milch | 10/10 | 5138 days | 1% |
Graham Wilson | 9/10 | 5138 days | 0% |
Laurie Smith | 9/10 | 5145 days | 0% |
Juerg & Denise Zuesli | 7/10 | 5147 days | 0% |
Courtney Wood | 8/10 | 5152 days | 0% |
Elise van Haastert | 9/10 | 5153 days | 0% |
Geert Van Tittelboom | 8/10 | 5158 days | 0% |
Matthys Kikke | 8/10 | 5158 days | 0% |
Bucher Weruer | 10/10 | 5158 days | 1% |
Alexander & Stephanie | 8/10 | 5159 days | 0% |
Lauren Pestell | 10/10 | 5161 days | 1% |
John Price | 9/10 | 5172 days | 0% |
Derek Archibald | 9/10 | 5175 days | 0% |
Ellen Thompson | 10/10 | 5177 days | 1% |
Robin Schomburg | 10/10 | 5179 days | 1% |
flyfishingbum | 3/10 | 5182 days | 0% |
dollimyxture | 8/10 | 5213 days | 1% |
Monica Askew | 9/10 | 5436 days | 0% |
davidm239 | 8/10 | 5458 days | 0% |
Jess | 8/10 | 5493 days | 0% |
Martina Pankova | 10/10 | 5494 days | 1% |
Corine van Been | 7/10 | 5501 days | 0% |
Einar | 9/10 | 5507 days | 0% |
Don & Alice | 9/10 | 5523 days | 0% |
John Cox | 8/10 | 5525 days | 0% |
Remko Ebbens | 9/10 | 5532 days | 0% |
T. Timmers | 9/10 | 5533 days | 0% |
Jamie | 9/10 | 5539 days | 0% |
Glenn Williamson | 8/10 | 5540 days | 0% |
Keith Wilde | 8/10 | 5542 days | 0% |
Hanz | 9/10 | 5543 days | 0% |
marcoswi | 10/10 | 5553 days | 1% |
Jonathan Angela | 7/10 | 5561 days | 0% |
Chris Bulman | 9/10 | 5620 days | 0% |
nancyburns | 9/10 | 5639 days | 1% |
Francesca | 9/10 | 5654 days | 0% |
DirkGermany | 10/10 | 5848 days | 1% |
Ger | 10/10 | 5851 days | 1% |
Philipp | 7/10 | 5853 days | 0% |
johnst | 10/10 | 5853 days | 1% |
Rissmann | 8/10 | 5869 days | 0% |
MarcoJ | 9/10 | 5873 days | 0% |
CSander | 8/10 | 5885 days | 0% |
RobC1 | 7/10 | 5888 days | 0% |
JoT | 9/10 | 5888 days | 0% |
RobH | 8/10 | 5889 days | 0% |
Frank | 9/10 | 5896 days | 0% |
winter_uk | 6/10 | 5896 days | 0% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau Lakeview Holiday Park & Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.34% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 63 days. However the Te Anau Lakeview Holiday Park & Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau Lakeview Holiday Park & Motels experience has been adjusted for 19 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
16 | -0.29% |
17 | -0.30% |
18 | -0.32% |
19 | -0.34% |
20 | -0.36% |
21 | -0.37% |
22 | -0.39% |
… | … |
1.26% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.