G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau Lakeview Holiday Park & Motels.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
238 Valid Reviews
The Te Anau Lakeview Holiday Park & Motels experience has a total of 244 reviews. There are 238 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 238 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 93 |
|
39% |
| 9/10 | 77 |
|
32% |
| 8/10 | 39 |
|
16% |
| 7/10 | 19 |
|
8% |
| 6/10 | 4 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.91% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels valid reviews is 88.91% and is based on 238 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 238 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
28% |
| 9/10 | 28 |
|
35% |
| 8/10 | 19 |
|
24% |
| 7/10 | 8 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.34% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels face-to-face reviews is 87.34% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
89.53%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| L Hart | 10/10 | 44 days | 100% |
| Elizabet | 10/10 | 258 days | 96% |
| Marine | 10/10 | 289 days | 95% |
| Anne | 7/10 | 348 days | 87% |
| Southern man | 10/10 | 379 days | 92% |
| Debyron | 9/10 | 379 days | 91% |
| Michelle Smit | 10/10 | 469 days | 88% |
| Zoe Grimshaw | 9/10 | 469 days | 87% |
| Laura | 8/10 | 469 days | 86% |
| Sal | 7/10 | 714 days | 66% |
| Rebecca | 9/10 | 835 days | 60% |
| Marie Perret | 10/10 | 835 days | 60% |
| Dylan | 8/10 | 866 days | 56% |
| Charlie | 9/10 | 866 days | 57% |
| MB | 10/10 | 958 days | 48% |
| Jodie Muller | 9/10 | 958 days | 47% |
| Taylor Russell | 7/10 | 958 days | 45% |
| FitzHanss | 5/10 | 989 days | 34% |
| Ryli West | 7/10 | 989 days | 42% |
| Whitney | 6/10 | 989 days | 39% |
| Matt Olejniczak | 9/10 | 1020 days | 42% |
| Gary | 10/10 | 1048 days | 39% |
| Jaycee | 9/10 | 1079 days | 36% |
| Arie | 9/10 | 1079 days | 36% |
| Pierre Marty | 9/10 | 1110 days | 34% |
| RR | 10/10 | 1110 days | 34% |
| Karen Parker | 9/10 | 1171 days | 29% |
| Lara | 10/10 | 1171 days | 29% |
| Yuvin | 10/10 | 1200 days | 27% |
| Chantal D | 9/10 | 1231 days | 25% |
| Hannah and Matthew | 10/10 | 1231 days | 25% |
| Catherine | 10/10 | 1505 days | 11% |
| Trina | 10/10 | 1688 days | 6% |
| Tracy W | 10/10 | 1688 days | 6% |
| Ramona | 10/10 | 1750 days | 5% |
| Rory | 10/10 | 1778 days | 5% |
| Michelle | 10/10 | 1840 days | 5% |
| ZMad | 10/10 | 1840 days | 5% |
| Josia | 10/10 | 1840 days | 5% |
| Hamish | 10/10 | 1901 days | 5% |
| David | 10/10 | 2022 days | 5% |
| Maria | 9/10 | 2115 days | 4% |
| Sandra Forstner | 10/10 | 2144 days | 4% |
| Clauds | 9/10 | 2144 days | 4% |
| Melanie | 10/10 | 2174 days | 4% |
| Erica | 9/10 | 2175 days | 4% |
| Fran | 9/10 | 2206 days | 4% |
| Kellen Richter | 9/10 | 2236 days | 4% |
| Susanne | 9/10 | 2236 days | 4% |
| Chris Taesali | 8/10 | 2236 days | 4% |
| Timothy Davies | 10/10 | 2236 days | 4% |
| Elaine | 8/10 | 2296 days | 4% |
| Erin | 7/10 | 2358 days | 4% |
| Matilda | 10/10 | 2358 days | 4% |
| Dominique Q | 10/10 | 2449 days | 4% |
| Taylor | 7/10 | 2450 days | 3% |
| Jmurray | 10/10 | 2481 days | 4% |
| Pat Burns | 8/10 | 2481 days | 4% |
| Peter Lillie | 9/10 | 2481 days | 4% |
| Ruddah | 10/10 | 2540 days | 4% |
| Heather Abbott | 8/10 | 2540 days | 4% |
| JT | 6/10 | 2540 days | 3% |
| An | 7/10 | 2571 days | 3% |
| Matt | 6/10 | 2601 days | 3% |
| James & Kerry | 10/10 | 2601 days | 3% |
| Grizzly Girl | 8/10 | 2632 days | 3% |
| Angela | 9/10 | 2632 days | 3% |
| Rachel | 10/10 | 2661 days | 3% |
| Dory | 9/10 | 2753 days | 3% |
| Candy | 8/10 | 2815 days | 3% |
| Matt | 9/10 | 2815 days | 3% |
| Christina | 9/10 | 2815 days | 3% |
| Nicky Edwards | 8/10 | 2859 days | 3% |
| Yasmin Sabir | 10/10 | 2860 days | 3% |
| UK 50-something couple | 9/10 | 2874 days | 3% |
| Derek Gillard | 10/10 | 2904 days | 3% |
| Victor Hernandez | 3/10 | 2930 days | 2% |
| Laura Meelynn | 10/10 | 2935 days | 3% |
| Nora Tobies | 9/10 | 2941 days | 3% |
| Stacey Cheong | 9/10 | 2970 days | 3% |
| Samantha Brewin | 10/10 | 2977 days | 3% |
| Sandra Jeffers | 7/10 | 2982 days | 3% |
| Phil and Mel Rowson | 9/10 | 2985 days | 3% |
| Detlef Buxmann | 10/10 | 3004 days | 3% |
| Vanessa Stubbs | 9/10 | 3022 days | 3% |
| R R | 10/10 | 3026 days | 3% |
| CARMERS | 10/10 | 3026 days | 3% |
| Aman Yusuf | 10/10 | 3033 days | 3% |
| Nat and Chad | 10/10 | 3042 days | 3% |
| Chloe McKee | 10/10 | 3066 days | 3% |
| Alex Umbers | 9/10 | 3094 days | 2% |
| Joanne Haslam | 10/10 | 3129 days | 2% |
| Sally Caboche | 10/10 | 3149 days | 2% |
| Linda Jones | 10/10 | 3170 days | 2% |
| Louise Russell | 9/10 | 3179 days | 2% |
| Jerry Bart | 10/10 | 3184 days | 2% |
| Grainne Phelan | 9/10 | 3191 days | 2% |
| Paul Morris | 9/10 | 3197 days | 2% |
| Joe Fram | 10/10 | 3199 days | 2% |
| Cathy Mead | 8/10 | 3203 days | 2% |
| Paul Smith | 8/10 | 3210 days | 2% |
| Jason Perks | 9/10 | 3217 days | 2% |
| Erich Brueggermann | 9/10 | 3234 days | 2% |
| Lee Burdett | 10/10 | 3255 days | 2% |
| Roeland Driessen | 10/10 | 3269 days | 2% |
| Rebecca Lindsey | 8/10 | 3269 days | 2% |
| Greg Dylewski | 10/10 | 3277 days | 2% |
| Petr Jesko | 10/10 | 3306 days | 2% |
| Kathryn Meadows | 7/10 | 3331 days | 2% |
| Margo Wiltens | 10/10 | 3354 days | 2% |
| Ana Ciocchini | 10/10 | 3377 days | 2% |
| Rosanne van Dooren | 9/10 | 3381 days | 2% |
| Lyn Pobke | 10/10 | 3493 days | 2% |
| Pamela Hoffman | 8/10 | 3516 days | 2% |
| Diane Klasen | 9/10 | 3521 days | 2% |
| Erin Polcyn Sailer | 9/10 | 3524 days | 2% |
| Heng Sing Teh | 10/10 | 3550 days | 2% |
| Sam Smith-Palomeque | 9/10 | 3562 days | 2% |
| Gloria Berlari | 10/10 | 3580 days | 2% |
| Corina Sima | 10/10 | 3583 days | 2% |
| Chris Kay | 9/10 | 3593 days | 1% |
| Udo Morello | 10/10 | 3595 days | 2% |
| Volker Stroenisch | 10/10 | 3604 days | 1% |
| Laura Daly | 10/10 | 3625 days | 1% |
| Nicole CAirns | 10/10 | 3628 days | 1% |
| James Whitehead | 7/10 | 3638 days | 1% |
| Steve Warren | 10/10 | 3726 days | 1% |
| Cassandra Schreier | 10/10 | 3752 days | 1% |
| Pam Russell | 10/10 | 3758 days | 1% |
| Harriet Bramley | 8/10 | 3760 days | 1% |
| Chris Read | 4/10 | 3885 days | 1% |
| Steffen Paul | 5/10 | 3890 days | 1% |
| Linda Eather | 9/10 | 3901 days | 1% |
| Rachel S | 10/10 | 3910 days | 1% |
| Kurz Werner | 8/10 | 3910 days | 1% |
| Ken | 8/10 | 3932 days | 1% |
| Andrew Cruickshank | 8/10 | 3941 days | 1% |
| Mike Merrick | 9/10 | 3949 days | 1% |
| Averil Brown | 9/10 | 3967 days | 1% |
| Robert Warner | 10/10 | 3969 days | 1% |
| Elles Janssen | 8/10 | 4000 days | 1% |
| Patrick Dezarnaulds | 10/10 | 4010 days | 1% |
| Pia Sander | 9/10 | 4031 days | 1% |
| Gillian Scott | 9/10 | 4305 days | 0% |
| Malcolm & Susan | 9/10 | 4306 days | 0% |
| Brita Topp | 9/10 | 4307 days | 0% |
| Eva-Maria Krueger | 8/10 | 4307 days | 0% |
| Denise Ewbank | 9/10 | 4322 days | 0% |
| Steffen | 7/10 | 4323 days | 0% |
| Lopez Anandine | 9/10 | 4324 days | 0% |
| Sybille Willenbrock | 10/10 | 4329 days | 0% |
| Luca Maria Willensrock | 9/10 | 4329 days | 0% |
| Michael Uebe | 10/10 | 4338 days | 0% |
| Andrea Hiemer | 9/10 | 4342 days | 0% |
| S B | 10/10 | 4348 days | 0% |
| M K | 10/10 | 4348 days | 0% |
| Martin Thibaut | 10/10 | 4358 days | 0% |
| John Davis | 9/10 | 4365 days | 0% |
| Erin Decker | 10/10 | 4397 days | 1% |
| A Farquhar | 10/10 | 4427 days | 1% |
| Ron Stenhouse | 8/10 | 4641 days | 1% |
| Jiri van Straelper | 9/10 | 4659 days | 1% |
| patrick+ katerina | 9/10 | 4672 days | 1% |
| Jonas Schelbert | 8/10 | 4680 days | 1% |
| Veronica and Jordi | 4/10 | 4691 days | 1% |
| doepie277 | 7/10 | 4731 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4747 days | 1% |
| Anja and Katharina | 10/10 | 4771 days | 1% |
| David | 8/10 | 4792 days | 1% |
| Lindsay Berquist | 10/10 | 4975 days | 1% |
| Stephanie Peter | 10/10 | 5024 days | 1% |
| Jill Homewood | 9/10 | 5030 days | 1% |
| Tinne Cis | 8/10 | 5034 days | 1% |
| Les Barnes | 10/10 | 5046 days | 1% |
| Aridne Giraud | 8/10 | 5049 days | 1% |
| Manuela Weber | 9/10 | 5051 days | 1% |
| Peter Aertssen | 7/10 | 5052 days | 1% |
| Horst Langstein | 9/10 | 5059 days | 1% |
| dierikx | 10/10 | 5097 days | 1% |
| lydzb | 10/10 | 5128 days | 1% |
| Martherus | 8/10 | 5135 days | 1% |
| Rus | 9/10 | 5158 days | 1% |
| DJohnson | 9/10 | 5218 days | 1% |
| damaca | 10/10 | 5218 days | 1% |
| Graham Greentree | 10/10 | 5380 days | 1% |
| Leroy Dimitri | 10/10 | 5385 days | 1% |
| Jolien Kruizinga | 9/10 | 5387 days | 1% |
| John Tinus | 8/10 | 5387 days | 1% |
| Tom Bushell | 7/10 | 5387 days | 1% |
| Nathalie | 10/10 | 5387 days | 1% |
| Sandra Milch | 10/10 | 5387 days | 1% |
| Graham Wilson | 9/10 | 5387 days | 1% |
| Laurie Smith | 9/10 | 5394 days | 1% |
| Juerg & Denise Zuesli | 7/10 | 5396 days | 1% |
| Courtney Wood | 8/10 | 5401 days | 1% |
| Elise van Haastert | 9/10 | 5402 days | 1% |
| Geert Van Tittelboom | 8/10 | 5407 days | 1% |
| Matthys Kikke | 8/10 | 5407 days | 1% |
| Bucher Weruer | 10/10 | 5407 days | 1% |
| Alexander & Stephanie | 8/10 | 5408 days | 1% |
| Lauren Pestell | 10/10 | 5410 days | 1% |
| John Price | 9/10 | 5421 days | 1% |
| Derek Archibald | 9/10 | 5424 days | 1% |
| Ellen Thompson | 10/10 | 5426 days | 1% |
| Robin Schomburg | 10/10 | 5428 days | 1% |
| flyfishingbum | 3/10 | 5431 days | 1% |
| dollimyxture | 8/10 | 5462 days | 1% |
| Monica Askew | 9/10 | 5684 days | 1% |
| davidm239 | 8/10 | 5706 days | 1% |
| Jess | 8/10 | 5742 days | 1% |
| Martina Pankova | 10/10 | 5743 days | 1% |
| Corine van Been | 7/10 | 5750 days | 1% |
| Einar | 9/10 | 5756 days | 1% |
| Don & Alice | 9/10 | 5772 days | 1% |
| John Cox | 8/10 | 5774 days | 1% |
| Remko Ebbens | 9/10 | 5781 days | 1% |
| T. Timmers | 9/10 | 5782 days | 1% |
| Jamie | 9/10 | 5788 days | 1% |
| Glenn Williamson | 8/10 | 5789 days | 1% |
| Keith Wilde | 8/10 | 5791 days | 1% |
| Hanz | 9/10 | 5792 days | 1% |
| marcoswi | 10/10 | 5802 days | 1% |
| Jonathan Angela | 7/10 | 5810 days | 1% |
| Chris Bulman | 9/10 | 5869 days | 1% |
| nancyburns | 9/10 | 5888 days | 1% |
| Francesca | 9/10 | 5903 days | 1% |
| DirkGermany | 10/10 | 6096 days | 1% |
| Ger | 10/10 | 6100 days | 1% |
| Philipp | 7/10 | 6102 days | 1% |
| johnst | 10/10 | 6102 days | 1% |
| Rissmann | 8/10 | 6118 days | 1% |
| MarcoJ | 9/10 | 6122 days | 1% |
| CSander | 8/10 | 6134 days | 1% |
| RobC1 | 7/10 | 6137 days | 1% |
| JoT | 9/10 | 6137 days | 1% |
| RobH | 8/10 | 6138 days | 1% |
| Frank | 9/10 | 6145 days | 1% |
| winter_uk | 6/10 | 6145 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau Lakeview Holiday Park & Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.53% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Anau Lakeview Holiday Park & Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau Lakeview Holiday Park & Motels experience has been adjusted for 26 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 23 | -0.47% |
| 24 | -0.49% |
| 25 | -0.51% |
| 26 | -0.53% |
| 27 | -0.55% |
| 28 | -0.57% |
| 29 | -0.59% |
| … | … |
1.14% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.