Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau Lakeview Holiday Park & Motels.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
238 Valid Reviews
The Te Anau Lakeview Holiday Park & Motels experience has a total of 244 reviews. There are 238 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 238 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 93 |
|
39% |
| 9/10 | 77 |
|
32% |
| 8/10 | 39 |
|
16% |
| 7/10 | 19 |
|
8% |
| 6/10 | 4 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.91% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels valid reviews is 88.91% and is based on 238 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 238 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
28% |
| 9/10 | 28 |
|
35% |
| 8/10 | 19 |
|
24% |
| 7/10 | 8 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.34% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels face-to-face reviews is 87.34% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
89.54%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| L Hart | 10/10 | 49 days | 100% |
| Elizabet | 10/10 | 263 days | 96% |
| Marine | 10/10 | 294 days | 95% |
| Anne | 7/10 | 353 days | 87% |
| Southern man | 10/10 | 384 days | 92% |
| Debyron | 9/10 | 384 days | 91% |
| Michelle Smit | 10/10 | 475 days | 87% |
| Zoe Grimshaw | 9/10 | 475 days | 86% |
| Laura | 8/10 | 475 days | 86% |
| Sal | 7/10 | 719 days | 66% |
| Rebecca | 9/10 | 841 days | 59% |
| Marie Perret | 10/10 | 841 days | 60% |
| Dylan | 8/10 | 872 days | 56% |
| Charlie | 9/10 | 872 days | 56% |
| MB | 10/10 | 964 days | 47% |
| Jodie Muller | 9/10 | 964 days | 47% |
| Taylor Russell | 7/10 | 964 days | 44% |
| FitzHanss | 5/10 | 994 days | 34% |
| Ryli West | 7/10 | 994 days | 41% |
| Whitney | 6/10 | 994 days | 38% |
| Matt Olejniczak | 9/10 | 1025 days | 41% |
| Gary | 10/10 | 1053 days | 39% |
| Jaycee | 9/10 | 1084 days | 36% |
| Arie | 9/10 | 1084 days | 36% |
| Pierre Marty | 9/10 | 1115 days | 33% |
| RR | 10/10 | 1115 days | 34% |
| Karen Parker | 9/10 | 1176 days | 29% |
| Lara | 10/10 | 1176 days | 29% |
| Yuvin | 10/10 | 1206 days | 27% |
| Chantal D | 9/10 | 1237 days | 24% |
| Hannah and Matthew | 10/10 | 1237 days | 25% |
| Catherine | 10/10 | 1510 days | 11% |
| Trina | 10/10 | 1694 days | 6% |
| Tracy W | 10/10 | 1694 days | 6% |
| Ramona | 10/10 | 1755 days | 5% |
| Rory | 10/10 | 1783 days | 5% |
| Michelle | 10/10 | 1845 days | 5% |
| ZMad | 10/10 | 1845 days | 5% |
| Josia | 10/10 | 1845 days | 5% |
| Hamish | 10/10 | 1906 days | 5% |
| David | 10/10 | 2028 days | 5% |
| Maria | 9/10 | 2120 days | 4% |
| Sandra Forstner | 10/10 | 2149 days | 4% |
| Clauds | 9/10 | 2149 days | 4% |
| Melanie | 10/10 | 2180 days | 4% |
| Erica | 9/10 | 2180 days | 4% |
| Fran | 9/10 | 2211 days | 4% |
| Kellen Richter | 9/10 | 2241 days | 4% |
| Susanne | 9/10 | 2241 days | 4% |
| Chris Taesali | 8/10 | 2241 days | 4% |
| Timothy Davies | 10/10 | 2241 days | 4% |
| Elaine | 8/10 | 2302 days | 4% |
| Erin | 7/10 | 2364 days | 4% |
| Matilda | 10/10 | 2364 days | 4% |
| Dominique Q | 10/10 | 2455 days | 4% |
| Taylor | 7/10 | 2455 days | 3% |
| Jmurray | 10/10 | 2486 days | 4% |
| Pat Burns | 8/10 | 2486 days | 4% |
| Peter Lillie | 9/10 | 2486 days | 4% |
| Ruddah | 10/10 | 2545 days | 4% |
| Heather Abbott | 8/10 | 2545 days | 4% |
| JT | 6/10 | 2545 days | 3% |
| An | 7/10 | 2576 days | 3% |
| Matt | 6/10 | 2606 days | 3% |
| James & Kerry | 10/10 | 2606 days | 3% |
| Grizzly Girl | 8/10 | 2637 days | 3% |
| Angela | 9/10 | 2637 days | 3% |
| Rachel | 10/10 | 2667 days | 3% |
| Dory | 9/10 | 2759 days | 3% |
| Candy | 8/10 | 2820 days | 3% |
| Matt | 9/10 | 2820 days | 3% |
| Christina | 9/10 | 2820 days | 3% |
| Nicky Edwards | 8/10 | 2864 days | 3% |
| Yasmin Sabir | 10/10 | 2865 days | 3% |
| UK 50-something couple | 9/10 | 2879 days | 3% |
| Derek Gillard | 10/10 | 2910 days | 3% |
| Victor Hernandez | 3/10 | 2935 days | 2% |
| Laura Meelynn | 10/10 | 2940 days | 3% |
| Nora Tobies | 9/10 | 2946 days | 3% |
| Stacey Cheong | 9/10 | 2975 days | 3% |
| Samantha Brewin | 10/10 | 2982 days | 3% |
| Sandra Jeffers | 7/10 | 2987 days | 3% |
| Phil and Mel Rowson | 9/10 | 2990 days | 3% |
| Detlef Buxmann | 10/10 | 3010 days | 3% |
| Vanessa Stubbs | 9/10 | 3028 days | 3% |
| R R | 10/10 | 3032 days | 3% |
| CARMERS | 10/10 | 3032 days | 3% |
| Aman Yusuf | 10/10 | 3039 days | 3% |
| Nat and Chad | 10/10 | 3048 days | 3% |
| Chloe McKee | 10/10 | 3072 days | 3% |
| Alex Umbers | 9/10 | 3100 days | 2% |
| Joanne Haslam | 10/10 | 3135 days | 2% |
| Sally Caboche | 10/10 | 3155 days | 2% |
| Linda Jones | 10/10 | 3176 days | 2% |
| Louise Russell | 9/10 | 3184 days | 2% |
| Jerry Bart | 10/10 | 3189 days | 2% |
| Grainne Phelan | 9/10 | 3196 days | 2% |
| Paul Morris | 9/10 | 3202 days | 2% |
| Joe Fram | 10/10 | 3204 days | 2% |
| Cathy Mead | 8/10 | 3208 days | 2% |
| Paul Smith | 8/10 | 3215 days | 2% |
| Jason Perks | 9/10 | 3222 days | 2% |
| Erich Brueggermann | 9/10 | 3239 days | 2% |
| Lee Burdett | 10/10 | 3260 days | 2% |
| Roeland Driessen | 10/10 | 3275 days | 2% |
| Rebecca Lindsey | 8/10 | 3275 days | 2% |
| Greg Dylewski | 10/10 | 3282 days | 2% |
| Petr Jesko | 10/10 | 3311 days | 2% |
| Kathryn Meadows | 7/10 | 3336 days | 2% |
| Margo Wiltens | 10/10 | 3359 days | 2% |
| Ana Ciocchini | 10/10 | 3383 days | 2% |
| Rosanne van Dooren | 9/10 | 3387 days | 2% |
| Lyn Pobke | 10/10 | 3499 days | 2% |
| Pamela Hoffman | 8/10 | 3522 days | 2% |
| Diane Klasen | 9/10 | 3527 days | 2% |
| Erin Polcyn Sailer | 9/10 | 3530 days | 2% |
| Heng Sing Teh | 10/10 | 3555 days | 2% |
| Sam Smith-Palomeque | 9/10 | 3567 days | 2% |
| Gloria Berlari | 10/10 | 3585 days | 2% |
| Corina Sima | 10/10 | 3588 days | 2% |
| Chris Kay | 9/10 | 3598 days | 1% |
| Udo Morello | 10/10 | 3600 days | 2% |
| Volker Stroenisch | 10/10 | 3609 days | 1% |
| Laura Daly | 10/10 | 3630 days | 1% |
| Nicole CAirns | 10/10 | 3633 days | 1% |
| James Whitehead | 7/10 | 3643 days | 1% |
| Steve Warren | 10/10 | 3731 days | 1% |
| Cassandra Schreier | 10/10 | 3758 days | 1% |
| Pam Russell | 10/10 | 3764 days | 1% |
| Harriet Bramley | 8/10 | 3766 days | 1% |
| Chris Read | 4/10 | 3891 days | 1% |
| Steffen Paul | 5/10 | 3896 days | 1% |
| Linda Eather | 9/10 | 3907 days | 1% |
| Rachel S | 10/10 | 3916 days | 1% |
| Kurz Werner | 8/10 | 3916 days | 1% |
| Ken | 8/10 | 3937 days | 1% |
| Andrew Cruickshank | 8/10 | 3947 days | 1% |
| Mike Merrick | 9/10 | 3954 days | 1% |
| Averil Brown | 9/10 | 3972 days | 1% |
| Robert Warner | 10/10 | 3975 days | 1% |
| Elles Janssen | 8/10 | 4006 days | 1% |
| Patrick Dezarnaulds | 10/10 | 4015 days | 1% |
| Pia Sander | 9/10 | 4037 days | 1% |
| Gillian Scott | 9/10 | 4310 days | 0% |
| Malcolm & Susan | 9/10 | 4312 days | 0% |
| Brita Topp | 9/10 | 4312 days | 0% |
| Eva-Maria Krueger | 8/10 | 4312 days | 0% |
| Denise Ewbank | 9/10 | 4327 days | 0% |
| Steffen | 7/10 | 4328 days | 0% |
| Lopez Anandine | 9/10 | 4329 days | 0% |
| Sybille Willenbrock | 10/10 | 4334 days | 0% |
| Luca Maria Willensrock | 9/10 | 4334 days | 0% |
| Michael Uebe | 10/10 | 4343 days | 0% |
| Andrea Hiemer | 9/10 | 4347 days | 0% |
| S B | 10/10 | 4353 days | 0% |
| M K | 10/10 | 4353 days | 0% |
| Martin Thibaut | 10/10 | 4363 days | 0% |
| John Davis | 9/10 | 4370 days | 0% |
| Erin Decker | 10/10 | 4402 days | 1% |
| A Farquhar | 10/10 | 4432 days | 1% |
| Ron Stenhouse | 8/10 | 4646 days | 1% |
| Jiri van Straelper | 9/10 | 4664 days | 1% |
| patrick+ katerina | 9/10 | 4677 days | 1% |
| Jonas Schelbert | 8/10 | 4685 days | 1% |
| Veronica and Jordi | 4/10 | 4696 days | 1% |
| doepie277 | 7/10 | 4736 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4752 days | 1% |
| Anja and Katharina | 10/10 | 4776 days | 1% |
| David | 8/10 | 4797 days | 1% |
| Lindsay Berquist | 10/10 | 4981 days | 1% |
| Stephanie Peter | 10/10 | 5029 days | 1% |
| Jill Homewood | 9/10 | 5035 days | 1% |
| Tinne Cis | 8/10 | 5039 days | 1% |
| Les Barnes | 10/10 | 5051 days | 1% |
| Aridne Giraud | 8/10 | 5054 days | 1% |
| Manuela Weber | 9/10 | 5056 days | 1% |
| Peter Aertssen | 7/10 | 5057 days | 1% |
| Horst Langstein | 9/10 | 5064 days | 1% |
| dierikx | 10/10 | 5102 days | 1% |
| lydzb | 10/10 | 5133 days | 1% |
| Martherus | 8/10 | 5140 days | 1% |
| Rus | 9/10 | 5163 days | 1% |
| DJohnson | 9/10 | 5224 days | 1% |
| damaca | 10/10 | 5224 days | 1% |
| Graham Greentree | 10/10 | 5385 days | 1% |
| Leroy Dimitri | 10/10 | 5390 days | 1% |
| Jolien Kruizinga | 9/10 | 5392 days | 1% |
| John Tinus | 8/10 | 5392 days | 1% |
| Tom Bushell | 7/10 | 5392 days | 1% |
| Nathalie | 10/10 | 5392 days | 1% |
| Sandra Milch | 10/10 | 5392 days | 1% |
| Graham Wilson | 9/10 | 5392 days | 1% |
| Laurie Smith | 9/10 | 5399 days | 1% |
| Juerg & Denise Zuesli | 7/10 | 5401 days | 1% |
| Courtney Wood | 8/10 | 5406 days | 1% |
| Elise van Haastert | 9/10 | 5407 days | 1% |
| Geert Van Tittelboom | 8/10 | 5412 days | 1% |
| Matthys Kikke | 8/10 | 5412 days | 1% |
| Bucher Weruer | 10/10 | 5412 days | 1% |
| Alexander & Stephanie | 8/10 | 5413 days | 1% |
| Lauren Pestell | 10/10 | 5415 days | 1% |
| John Price | 9/10 | 5426 days | 1% |
| Derek Archibald | 9/10 | 5429 days | 1% |
| Ellen Thompson | 10/10 | 5431 days | 1% |
| Robin Schomburg | 10/10 | 5433 days | 1% |
| flyfishingbum | 3/10 | 5436 days | 1% |
| dollimyxture | 8/10 | 5467 days | 1% |
| Monica Askew | 9/10 | 5690 days | 1% |
| davidm239 | 8/10 | 5712 days | 1% |
| Jess | 8/10 | 5747 days | 1% |
| Martina Pankova | 10/10 | 5748 days | 1% |
| Corine van Been | 7/10 | 5755 days | 1% |
| Einar | 9/10 | 5761 days | 1% |
| Don & Alice | 9/10 | 5777 days | 1% |
| John Cox | 8/10 | 5779 days | 1% |
| Remko Ebbens | 9/10 | 5786 days | 1% |
| T. Timmers | 9/10 | 5787 days | 1% |
| Jamie | 9/10 | 5793 days | 1% |
| Glenn Williamson | 8/10 | 5794 days | 1% |
| Keith Wilde | 8/10 | 5796 days | 1% |
| Hanz | 9/10 | 5797 days | 1% |
| marcoswi | 10/10 | 5807 days | 1% |
| Jonathan Angela | 7/10 | 5815 days | 1% |
| Chris Bulman | 9/10 | 5874 days | 1% |
| nancyburns | 9/10 | 5893 days | 1% |
| Francesca | 9/10 | 5908 days | 1% |
| DirkGermany | 10/10 | 6102 days | 1% |
| Ger | 10/10 | 6105 days | 1% |
| Philipp | 7/10 | 6107 days | 1% |
| johnst | 10/10 | 6107 days | 1% |
| Rissmann | 8/10 | 6123 days | 1% |
| MarcoJ | 9/10 | 6127 days | 1% |
| CSander | 8/10 | 6139 days | 1% |
| RobC1 | 7/10 | 6142 days | 1% |
| JoT | 9/10 | 6142 days | 1% |
| RobH | 8/10 | 6143 days | 1% |
| Frank | 9/10 | 6150 days | 1% |
| winter_uk | 6/10 | 6150 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau Lakeview Holiday Park & Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.65% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Te Anau Lakeview Holiday Park & Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau Lakeview Holiday Park & Motels experience has been adjusted for 32 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 29 | -0.59% |
| 30 | -0.61% |
| 31 | -0.63% |
| 32 | -0.65% |
| 33 | -0.67% |
| 34 | -0.69% |
| 35 | -0.71% |
| … | … |
1.15% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.