Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau Lakeview Holiday Park & Motels.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
243 Valid Reviews
The Te Anau Lakeview Holiday Park & Motels experience has a total of 251 reviews. There are 243 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 243 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 94 |
|
39% |
| 9/10 | 79 |
|
33% |
| 8/10 | 39 |
|
16% |
| 7/10 | 20 |
|
8% |
| 6/10 | 4 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
88.60% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels valid reviews is 88.60% and is based on 243 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 243 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
28% |
| 9/10 | 28 |
|
35% |
| 8/10 | 19 |
|
24% |
| 7/10 | 8 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.34% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels face-to-face reviews is 87.34% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
88.03%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Herbert Vorholt | 10/10 | 19 days | 100% |
| Marit | 2/10 | 50 days | 45% |
| Karina Kloppenburg | 9/10 | 50 days | 99% |
| Robert Maslen | 7/10 | 50 days | 93% |
| Mireille & Philippe | 9/10 | 81 days | 99% |
| L Hart | 10/10 | 111 days | 99% |
| Elizabet | 10/10 | 325 days | 94% |
| Marine | 10/10 | 356 days | 93% |
| Anne | 7/10 | 415 days | 84% |
| Southern man | 10/10 | 446 days | 89% |
| Debyron | 9/10 | 446 days | 88% |
| Michelle Smit | 10/10 | 537 days | 84% |
| Zoe Grimshaw | 9/10 | 537 days | 83% |
| Laura | 8/10 | 537 days | 82% |
| Sal | 7/10 | 781 days | 61% |
| Rebecca | 9/10 | 903 days | 53% |
| Marie Perret | 10/10 | 903 days | 53% |
| Dylan | 8/10 | 934 days | 49% |
| Charlie | 9/10 | 934 days | 50% |
| MB | 10/10 | 1026 days | 41% |
| Jodie Muller | 9/10 | 1026 days | 41% |
| Taylor Russell | 7/10 | 1026 days | 39% |
| FitzHanss | 5/10 | 1056 days | 30% |
| Ryli West | 7/10 | 1056 days | 36% |
| Whitney | 6/10 | 1056 days | 33% |
| Matt Olejniczak | 9/10 | 1087 days | 36% |
| Gary | 10/10 | 1115 days | 34% |
| Jaycee | 9/10 | 1146 days | 31% |
| Arie | 9/10 | 1146 days | 31% |
| Pierre Marty | 9/10 | 1177 days | 29% |
| RR | 10/10 | 1177 days | 29% |
| Karen Parker | 9/10 | 1238 days | 24% |
| Lara | 10/10 | 1238 days | 25% |
| Yuvin | 10/10 | 1268 days | 23% |
| Chantal D | 9/10 | 1299 days | 21% |
| Hannah and Matthew | 10/10 | 1299 days | 21% |
| Catherine | 10/10 | 1572 days | 9% |
| Trina | 10/10 | 1756 days | 5% |
| Tracy W | 10/10 | 1756 days | 5% |
| Ramona | 10/10 | 1817 days | 5% |
| Rory | 10/10 | 1845 days | 5% |
| Michelle | 10/10 | 1907 days | 5% |
| ZMad | 10/10 | 1907 days | 5% |
| Josia | 10/10 | 1907 days | 5% |
| Hamish | 10/10 | 1968 days | 5% |
| David | 10/10 | 2090 days | 4% |
| Maria | 9/10 | 2182 days | 4% |
| Sandra Forstner | 10/10 | 2211 days | 4% |
| Clauds | 9/10 | 2211 days | 4% |
| Melanie | 10/10 | 2241 days | 4% |
| Erica | 9/10 | 2242 days | 4% |
| Fran | 9/10 | 2273 days | 4% |
| Kellen Richter | 9/10 | 2303 days | 4% |
| Susanne | 9/10 | 2303 days | 4% |
| Chris Taesali | 8/10 | 2303 days | 4% |
| Timothy Davies | 10/10 | 2303 days | 4% |
| Elaine | 8/10 | 2364 days | 4% |
| Erin | 7/10 | 2426 days | 4% |
| Matilda | 10/10 | 2426 days | 4% |
| Dominique Q | 10/10 | 2516 days | 4% |
| Taylor | 7/10 | 2517 days | 3% |
| Jmurray | 10/10 | 2548 days | 4% |
| Pat Burns | 8/10 | 2548 days | 4% |
| Peter Lillie | 9/10 | 2548 days | 4% |
| Ruddah | 10/10 | 2607 days | 3% |
| Heather Abbott | 8/10 | 2607 days | 3% |
| JT | 6/10 | 2607 days | 3% |
| An | 7/10 | 2638 days | 3% |
| Matt | 6/10 | 2668 days | 3% |
| James & Kerry | 10/10 | 2668 days | 3% |
| Grizzly Girl | 8/10 | 2699 days | 3% |
| Angela | 9/10 | 2699 days | 3% |
| Rachel | 10/10 | 2729 days | 3% |
| Dory | 9/10 | 2821 days | 3% |
| Candy | 8/10 | 2882 days | 3% |
| Matt | 9/10 | 2882 days | 3% |
| Christina | 9/10 | 2882 days | 3% |
| Nicky Edwards | 8/10 | 2926 days | 3% |
| Yasmin Sabir | 10/10 | 2927 days | 3% |
| UK 50-something couple | 9/10 | 2941 days | 3% |
| Derek Gillard | 10/10 | 2971 days | 3% |
| Victor Hernandez | 3/10 | 2997 days | 1% |
| Laura Meelynn | 10/10 | 3002 days | 3% |
| Nora Tobies | 9/10 | 3008 days | 3% |
| Stacey Cheong | 9/10 | 3037 days | 3% |
| Samantha Brewin | 10/10 | 3044 days | 3% |
| Sandra Jeffers | 7/10 | 3049 days | 2% |
| Phil and Mel Rowson | 9/10 | 3052 days | 3% |
| Detlef Buxmann | 10/10 | 3072 days | 3% |
| Vanessa Stubbs | 9/10 | 3090 days | 2% |
| R R | 10/10 | 3093 days | 3% |
| CARMERS | 10/10 | 3094 days | 3% |
| Aman Yusuf | 10/10 | 3101 days | 2% |
| Nat and Chad | 10/10 | 3110 days | 2% |
| Chloe McKee | 10/10 | 3134 days | 2% |
| Alex Umbers | 9/10 | 3162 days | 2% |
| Joanne Haslam | 10/10 | 3197 days | 2% |
| Sally Caboche | 10/10 | 3216 days | 2% |
| Linda Jones | 10/10 | 3238 days | 2% |
| Louise Russell | 9/10 | 3246 days | 2% |
| Jerry Bart | 10/10 | 3251 days | 2% |
| Grainne Phelan | 9/10 | 3258 days | 2% |
| Paul Morris | 9/10 | 3264 days | 2% |
| Joe Fram | 10/10 | 3266 days | 2% |
| Cathy Mead | 8/10 | 3270 days | 2% |
| Paul Smith | 8/10 | 3277 days | 2% |
| Jason Perks | 9/10 | 3284 days | 2% |
| Erich Brueggermann | 9/10 | 3301 days | 2% |
| Lee Burdett | 10/10 | 3322 days | 2% |
| Roeland Driessen | 10/10 | 3336 days | 2% |
| Rebecca Lindsey | 8/10 | 3336 days | 2% |
| Greg Dylewski | 10/10 | 3344 days | 2% |
| Petr Jesko | 10/10 | 3373 days | 2% |
| Kathryn Meadows | 7/10 | 3398 days | 2% |
| Margo Wiltens | 10/10 | 3421 days | 2% |
| Ana Ciocchini | 10/10 | 3445 days | 2% |
| Rosanne van Dooren | 9/10 | 3449 days | 2% |
| Lyn Pobke | 10/10 | 3561 days | 2% |
| Pamela Hoffman | 8/10 | 3584 days | 2% |
| Diane Klasen | 9/10 | 3589 days | 2% |
| Erin Polcyn Sailer | 9/10 | 3592 days | 2% |
| Heng Sing Teh | 10/10 | 3617 days | 1% |
| Sam Smith-Palomeque | 9/10 | 3629 days | 1% |
| Gloria Berlari | 10/10 | 3647 days | 1% |
| Corina Sima | 10/10 | 3650 days | 1% |
| Chris Kay | 9/10 | 3660 days | 1% |
| Udo Morello | 10/10 | 3662 days | 1% |
| Volker Stroenisch | 10/10 | 3671 days | 1% |
| Laura Daly | 10/10 | 3692 days | 1% |
| Nicole CAirns | 10/10 | 3695 days | 1% |
| James Whitehead | 7/10 | 3705 days | 1% |
| Steve Warren | 10/10 | 3793 days | 1% |
| Cassandra Schreier | 10/10 | 3820 days | 1% |
| Pam Russell | 10/10 | 3826 days | 1% |
| Harriet Bramley | 8/10 | 3828 days | 1% |
| Chris Read | 4/10 | 3953 days | 1% |
| Steffen Paul | 5/10 | 3958 days | 1% |
| Linda Eather | 9/10 | 3969 days | 1% |
| Rachel S | 10/10 | 3977 days | 1% |
| Kurz Werner | 8/10 | 3977 days | 1% |
| Ken | 8/10 | 3999 days | 1% |
| Andrew Cruickshank | 8/10 | 4008 days | 1% |
| Mike Merrick | 9/10 | 4016 days | 1% |
| Averil Brown | 9/10 | 4034 days | 1% |
| Robert Warner | 10/10 | 4036 days | 1% |
| Elles Janssen | 8/10 | 4067 days | 1% |
| Patrick Dezarnaulds | 10/10 | 4077 days | 1% |
| Pia Sander | 9/10 | 4098 days | 1% |
| Gillian Scott | 9/10 | 4372 days | 0% |
| Malcolm & Susan | 9/10 | 4373 days | 0% |
| Brita Topp | 9/10 | 4374 days | 0% |
| Eva-Maria Krueger | 8/10 | 4374 days | 0% |
| Denise Ewbank | 9/10 | 4389 days | 1% |
| Steffen | 7/10 | 4390 days | 1% |
| Lopez Anandine | 9/10 | 4391 days | 1% |
| Sybille Willenbrock | 10/10 | 4396 days | 1% |
| Luca Maria Willensrock | 9/10 | 4396 days | 1% |
| Michael Uebe | 10/10 | 4405 days | 1% |
| Andrea Hiemer | 9/10 | 4409 days | 1% |
| S B | 10/10 | 4415 days | 1% |
| M K | 10/10 | 4415 days | 1% |
| Martin Thibaut | 10/10 | 4425 days | 1% |
| John Davis | 9/10 | 4432 days | 1% |
| Erin Decker | 10/10 | 4464 days | 1% |
| A Farquhar | 10/10 | 4494 days | 1% |
| Ron Stenhouse | 8/10 | 4708 days | 1% |
| Jiri van Straelper | 9/10 | 4726 days | 1% |
| patrick+ katerina | 9/10 | 4739 days | 1% |
| Jonas Schelbert | 8/10 | 4747 days | 1% |
| Veronica and Jordi | 4/10 | 4758 days | 1% |
| doepie277 | 7/10 | 4798 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4814 days | 1% |
| Anja and Katharina | 10/10 | 4838 days | 1% |
| David | 8/10 | 4859 days | 1% |
| Lindsay Berquist | 10/10 | 5043 days | 1% |
| Stephanie Peter | 10/10 | 5091 days | 1% |
| Jill Homewood | 9/10 | 5097 days | 1% |
| Tinne Cis | 8/10 | 5101 days | 1% |
| Les Barnes | 10/10 | 5113 days | 1% |
| Aridne Giraud | 8/10 | 5116 days | 1% |
| Manuela Weber | 9/10 | 5118 days | 1% |
| Peter Aertssen | 7/10 | 5119 days | 1% |
| Horst Langstein | 9/10 | 5126 days | 1% |
| dierikx | 10/10 | 5164 days | 1% |
| lydzb | 10/10 | 5195 days | 1% |
| Martherus | 8/10 | 5202 days | 1% |
| Rus | 9/10 | 5225 days | 1% |
| DJohnson | 9/10 | 5286 days | 1% |
| damaca | 10/10 | 5286 days | 1% |
| Graham Greentree | 10/10 | 5447 days | 1% |
| Leroy Dimitri | 10/10 | 5452 days | 1% |
| Jolien Kruizinga | 9/10 | 5454 days | 1% |
| John Tinus | 8/10 | 5454 days | 1% |
| Tom Bushell | 7/10 | 5454 days | 1% |
| Nathalie | 10/10 | 5454 days | 1% |
| Sandra Milch | 10/10 | 5454 days | 1% |
| Graham Wilson | 9/10 | 5454 days | 1% |
| Laurie Smith | 9/10 | 5461 days | 1% |
| Juerg & Denise Zuesli | 7/10 | 5463 days | 1% |
| Courtney Wood | 8/10 | 5468 days | 1% |
| Elise van Haastert | 9/10 | 5469 days | 1% |
| Geert Van Tittelboom | 8/10 | 5474 days | 1% |
| Matthys Kikke | 8/10 | 5474 days | 1% |
| Bucher Weruer | 10/10 | 5474 days | 1% |
| Alexander & Stephanie | 8/10 | 5475 days | 1% |
| Lauren Pestell | 10/10 | 5477 days | 1% |
| John Price | 9/10 | 5488 days | 1% |
| Derek Archibald | 9/10 | 5491 days | 1% |
| Ellen Thompson | 10/10 | 5493 days | 1% |
| Robin Schomburg | 10/10 | 5495 days | 1% |
| flyfishingbum | 3/10 | 5498 days | 1% |
| dollimyxture | 8/10 | 5529 days | 1% |
| Monica Askew | 9/10 | 5752 days | 1% |
| davidm239 | 8/10 | 5774 days | 1% |
| Jess | 8/10 | 5809 days | 1% |
| Martina Pankova | 10/10 | 5810 days | 1% |
| Corine van Been | 7/10 | 5817 days | 1% |
| Einar | 9/10 | 5823 days | 1% |
| Don & Alice | 9/10 | 5839 days | 1% |
| John Cox | 8/10 | 5841 days | 1% |
| Remko Ebbens | 9/10 | 5848 days | 1% |
| T. Timmers | 9/10 | 5849 days | 1% |
| Jamie | 9/10 | 5855 days | 1% |
| Glenn Williamson | 8/10 | 5856 days | 1% |
| Keith Wilde | 8/10 | 5858 days | 1% |
| Hanz | 9/10 | 5859 days | 1% |
| marcoswi | 10/10 | 5869 days | 1% |
| Jonathan Angela | 7/10 | 5877 days | 1% |
| Chris Bulman | 9/10 | 5936 days | 1% |
| nancyburns | 9/10 | 5955 days | 1% |
| Francesca | 9/10 | 5970 days | 1% |
| DirkGermany | 10/10 | 6164 days | 1% |
| Ger | 10/10 | 6167 days | 1% |
| Philipp | 7/10 | 6169 days | 1% |
| johnst | 10/10 | 6169 days | 1% |
| Rissmann | 8/10 | 6185 days | 1% |
| MarcoJ | 9/10 | 6189 days | 1% |
| CSander | 8/10 | 6201 days | 1% |
| RobC1 | 7/10 | 6204 days | 1% |
| JoT | 9/10 | 6204 days | 1% |
| RobH | 8/10 | 6205 days | 1% |
| Frank | 9/10 | 6212 days | 1% |
| winter_uk | 6/10 | 6212 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau Lakeview Holiday Park & Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Te Anau Lakeview Holiday Park & Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau Lakeview Holiday Park & Motels experience has been adjusted for 3 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 0 | -0.00% |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| 6 | -0.12% |
| … | … |
1.29% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.