Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Manapouri Motels and Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Manapouri Motels and Holiday Park

Valid Reviews

36 Valid Reviews

The Manapouri Motels and Holiday Park experience has a total of 38 reviews. There are 36 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 36 valid reviews:

Rating Count Percentage
10/10 10
28%
9/10 7
19%
8/10 10
28%
7/10 3
8%
6/10 1
3%
5/10 2
6%
4/10 1
3%
3/10 0
0%
2/10 1
3%
1/10 1
3%

79.72% Average

The raw data average (mean) for all the Manapouri Motels and Holiday Park valid reviews is 79.72% and is based on 36 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

8 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 36 valid reviews, the experience has 8 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 8 face-to-face reviews:

Rating Count Percentage
10/10 1
13%
9/10 2
25%
8/10 3
38%
7/10 0
0%
6/10 0
0%
5/10 2
25%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

77.50% Average

The raw data average (mean) for all the Manapouri Motels and Holiday Park face-to-face reviews is 77.50% and is based on 8 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

78.84%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Howie 7/10 129 days 88.6 97%
Amy 8/10 158 days 91.24 100%
Sandra Forstner 8/10 158 days 91.24 100%
GM 8/10 220 days 87.71 96%
Sandra 10/10 250 days 90.1 99%
Philly 2/10 311 days 63.51 70%
Emily 10/10 464 days 65.88 72%
Jens 8/10 585 days 43.91 48%
Hannah 10/10 860 days 13.75 15%
Kat 6/10 860 days 11.41 13%
Bailey Dunne 7/10 860 days 12.51 14%
Svetlana Shriyan 8/10 888 days 11.2 12%
Manon Moreno 8/10 910 days true 9.9 11%
Linda Lua 10/10 916 days 10.08 11%
Graham Moger 10/10 953 days 8.2 9%
Jane 10/10 1135 days 4.92 5%
Dan Stenvall 10/10 1223 days 4.75 5%
P Poiraa 8/10 1231 days 4.5 5%
Ina and Max 8/10 1297 days true 4.37 5%
Catherine Focke 9/10 1319 days 4.56 5%
Carolina Mondaca 10/10 1323 days 4.55 5%
Jasper Blokland 10/10 1569 days 4.07 4%
A.E. Nicholson 9/10 1681 days 3.85 4%
Jan Mentink 8/10 1789 days 3.46 4%
Wilma Senior 9/10 2015 days 3.2 4%
Alex Leo 9/10 2022 days 3.19 3%
J Weston 4/10 2380 days 1.96 2%
Adam Taniwha 9/10 2411 days 2.42 3%
Grantygrant 7/10 2655 days 1.77 2%
Rien 5/10 3043 days true 0.96 1%
Manfred Liuduer 9/10 3421 days true 0.45 0%
johnandgin 5/10 3782 days true 0.0 0%
BenH 1/10 3810 days 0.0 0%
Christiane Lindenberg 9/10 3819 days true 0.0 0%
Andy Baker 8/10 4136 days true 0.0 0%
Max 10/10 4158 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Manapouri Motels and Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.28% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 124 days. However the Manapouri Motels and Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Manapouri Motels and Holiday Park experience has been adjusted for 128 days. Adjustments are according to the following table.

Days Adjustment
125 -1.25%
126 -1.26%
127 -1.27%
128 -1.28%
129 -1.29%
130 -1.30%
131 -1.31%

Final Ranking Score

78%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.