G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Possum Lodge Motel and Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Possum Lodge Motel and Holiday Park
Valid Reviews
112 Valid Reviews
The Possum Lodge Motel and Holiday Park experience has a total of 116 reviews. There are 112 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 112 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
28% |
| 9/10 | 38 |
|
34% |
| 8/10 | 21 |
|
19% |
| 7/10 | 16 |
|
14% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.00% Average
The raw data average (mean) for all the Possum Lodge Motel and Holiday Park valid reviews is 85.00% and is based on 112 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
32 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 112 valid reviews, the experience has 32 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 32 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
19% |
| 9/10 | 10 |
|
31% |
| 8/10 | 11 |
|
34% |
| 7/10 | 4 |
|
13% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.06% Average
The raw data average (mean) for all the Possum Lodge Motel and Holiday Park face-to-face reviews is 84.06% and is based on 32 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.13%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jamie Fligg | 8/10 | 172 days | 100% |
| Ailsa McIntosh | 7/10 | 200 days | 94% |
| Annie Mandelstam | 8/10 | 537 days | 85% |
| Pedro | 7/10 | 565 days | 79% |
| Anne | 7/10 | 596 days | 77% |
| Hannah | 7/10 | 627 days | 75% |
| Emily | 9/10 | 627 days | 80% |
| Diane n Dave | 9/10 | 627 days | 80% |
| Dean | 10/10 | 749 days | 71% |
| Mike Fricker | 9/10 | 871 days | 58% |
| Noah Samel | 10/10 | 871 days | 59% |
| Bob F | 9/10 | 931 days | 52% |
| Bob F | 9/10 | 931 days | 52% |
| Jorian | 10/10 | 931 days | 52% |
| Linda | 8/10 | 962 days | 48% |
| Sina Goetzfried | 10/10 | 993 days | 46% |
| Elena | 10/10 | 993 days | 46% |
| vabene1111 | 10/10 | 1023 days | 43% |
| Silene.arvinberod@gmail.com | 10/10 | 1023 days | 43% |
| Sophie Modra | 10/10 | 1084 days | 38% |
| Victoria Palero | 10/10 | 1084 days | 38% |
| Susan | 9/10 | 1146 days | 32% |
| Emmy | 10/10 | 1268 days | 23% |
| Mark Marston | 10/10 | 1268 days | 23% |
| 小B | 9/10 | 1268 days | 23% |
| Steve | 9/10 | 1268 days | 23% |
| Sarah Woolley | 7/10 | 1296 days | 20% |
| RR | 9/10 | 1358 days | 18% |
| Rob J | 10/10 | 1358 days | 18% |
| Laura and Baptiste | 10/10 | 1419 days | 15% |
| Cheyne | 9/10 | 1511 days | 11% |
| Anne S | 9/10 | 1633 days | 7% |
| MuzzJudy | 1/10 | 1633 days | 3% |
| Julia | 10/10 | 1661 days | 7% |
| Gary and Heather | 9/10 | 1661 days | 7% |
| Scott Lindique | 9/10 | 1692 days | 6% |
| Suzanne | 7/10 | 1937 days | 4% |
| Marcus | 10/10 | 1937 days | 5% |
| Liz | 9/10 | 2179 days | 4% |
| Dulan | 7/10 | 2210 days | 4% |
| Mike Jenkins | 10/10 | 2241 days | 4% |
| Sue Atkinson | 7/10 | 2363 days | 4% |
| Mary Meccage | 10/10 | 2484 days | 4% |
| Robyn F | 10/10 | 2515 days | 4% |
| Joanna | 9/10 | 2698 days | 3% |
| Vicki Hoskinson | 8/10 | 2728 days | 3% |
| Alison Cowie | 10/10 | 2728 days | 3% |
| Jose | 8/10 | 2819 days | 3% |
| Mike78 | 9/10 | 2880 days | 3% |
| Philipp Stech | 3/10 | 3082 days | 1% |
| Pauline Challen | 10/10 | 3094 days | 2% |
| Francois Roux | 9/10 | 3100 days | 2% |
| Jack James | 7/10 | 3180 days | 2% |
| Michael Waxman | 10/10 | 3212 days | 2% |
| Alan Coster | 9/10 | 3317 days | 2% |
| Laureen Trainer | 7/10 | 3382 days | 2% |
| Lotta Vuorjoki | 9/10 | 3391 days | 2% |
| Lorenzo Chiaia | 8/10 | 3395 days | 2% |
| Emelie Zonabend König | 9/10 | 3407 days | 2% |
| Mick Williams | 8/10 | 3514 days | 2% |
| Braum Westhof | 9/10 | 3535 days | 1% |
| María del Carmen Escandell | 7/10 | 3756 days | 1% |
| Liz Barnett | 9/10 | 3792 days | 1% |
| Leslie Lindeman | 9/10 | 3799 days | 1% |
| Susan Boyton | 8/10 | 3801 days | 1% |
| Theo van Greuningen | 3/10 | 3811 days | 0% |
| Jo Batt | 9/10 | 3919 days | 1% |
| Sarah Gurney | 9/10 | 3923 days | 1% |
| Fabien Metro | 6/10 | 4041 days | 0% |
| Jason Robus | 10/10 | 4104 days | 0% |
| Linda Eather | 9/10 | 4150 days | 0% |
| ct2034 | 10/10 | 4158 days | 0% |
| Andrew Cruickshank | 8/10 | 4189 days | 0% |
| Sebastiaan Kemperman | 10/10 | 4204 days | 0% |
| Logan Leduc | 9/10 | 4286 days | 0% |
| Joanne Robertson | 9/10 | 4287 days | 0% |
| Sidney Stokkers | 10/10 | 4309 days | 0% |
| Anna Grafenstein | 9/10 | 4520 days | 1% |
| Helen McKevitt | 8/10 | 4561 days | 1% |
| F Ballard | 10/10 | 4581 days | 1% |
| catherine welsh | 9/10 | 4614 days | 1% |
| Pete Wilson | 9/10 | 4906 days | 1% |
| Verena | 7/10 | 4911 days | 1% |
| Anja S | 8/10 | 4911 days | 1% |
| Jitka Zenahlikova | 8/10 | 4912 days | 1% |
| J Andrews | 4/10 | 4920 days | 1% |
| Phil & Laura | 7/10 | 4948 days | 1% |
| Jenben | 8/10 | 5040 days | 1% |
| Lyn Deavin | 8/10 | 5297 days | 1% |
| polzeath | 9/10 | 5345 days | 1% |
| Andreas Heyer | 10/10 | 5602 days | 1% |
| Stephen Hunt | 9/10 | 5616 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5637 days | 1% |
| Ian and Ailsa | 8/10 | 5638 days | 1% |
| Pfleidere | 7/10 | 5638 days | 1% |
| Maike | 9/10 | 5639 days | 1% |
| Kauzta | 8/10 | 5639 days | 1% |
| bryfrance | 10/10 | 5641 days | 1% |
| Ross | 3/10 | 5644 days | 0% |
| Stephen Jones | 10/10 | 5651 days | 1% |
| Echst Daniela | 8/10 | 5674 days | 1% |
| Daniel Dubach | 10/10 | 5679 days | 1% |
| edwardasmith | 8/10 | 5955 days | 1% |
| Lukas Blaauw | 8/10 | 6003 days | 1% |
| Bowness | 9/10 | 6003 days | 1% |
| J Kempeneers | 7/10 | 6030 days | 1% |
| Carl Diehl | 9/10 | 6042 days | 1% |
| Nigel Armstrong | 9/10 | 6055 days | 1% |
| Ruth Kinder | 9/10 | 6136 days | 1% |
| brianp | 10/10 | 6222 days | 1% |
| MrHebbard | 7/10 | 6383 days | 1% |
| MetteK | 8/10 | 6384 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Possum Lodge Motel and Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.58% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 109 days. However the Possum Lodge Motel and Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Possum Lodge Motel and Holiday Park experience has been adjusted for 133 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 130 | -1.55% |
| 131 | -1.56% |
| 132 | -1.57% |
| 133 | -1.58% |
| 134 | -1.59% |
| 135 | -1.61% |
| 136 | -1.62% |
| … | … |
Balancing Adjustment
1.72% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.