Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mt / Mount Aspiring Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mt / Mount Aspiring Holiday Park
Valid Reviews
102 Valid Reviews
The Mt / Mount Aspiring Holiday Park experience has a total of 104 reviews. There are 102 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 102 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 21 |
|
21% |
| 8/10 | 31 |
|
30% |
| 7/10 | 11 |
|
11% |
| 6/10 | 8 |
|
8% |
| 5/10 | 5 |
|
5% |
| 4/10 | 3 |
|
3% |
| 3/10 | 6 |
|
6% |
| 2/10 | 5 |
|
5% |
| 1/10 | 1 |
|
1% |
72.35% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park valid reviews is 72.35% and is based on 102 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
62 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 102 valid reviews, the experience has 62 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 62 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
8% |
| 9/10 | 17 |
|
27% |
| 8/10 | 23 |
|
37% |
| 7/10 | 5 |
|
8% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 2 |
|
3% |
| 2/10 | 2 |
|
3% |
| 1/10 | 0 |
|
0% |
76.45% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park face-to-face reviews is 76.45% and is based on 62 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.29%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Viktoria | 10/10 | 279 days | 100% |
| David | 10/10 | 279 days | 100% |
| C Emes | 10/10 | 307 days | 99% |
| Jessica Heinrich | 5/10 | 307 days | 75% |
| Aaron | 8/10 | 430 days | 92% |
| Laura | 7/10 | 459 days | 86% |
| Lu | 8/10 | 673 days | 76% |
| Millie | 10/10 | 735 days | 72% |
| Diana Antunez | 8/10 | 796 days | 65% |
| Sue | 10/10 | 979 days | 48% |
| Felix | 9/10 | 1069 days | 39% |
| Charlotte Houël | 6/10 | 1069 days | 34% |
| Pateke | 6/10 | 2165 days | 4% |
| Phoebe | 8/10 | 2196 days | 4% |
| Johannes | 9/10 | 2471 days | 4% |
| Liz | 8/10 | 2471 days | 4% |
| Flatlanders | 6/10 | 2499 days | 3% |
| Maxime | 8/10 | 2530 days | 4% |
| JT | 8/10 | 2530 days | 4% |
| Mahi | 7/10 | 2561 days | 3% |
| Ray Tombs | 9/10 | 2805 days | 3% |
| Nicky Edwards | 7/10 | 2849 days | 3% |
| Maureen Allouche | 8/10 | 2856 days | 3% |
| Shira LA | 4/10 | 2864 days | 2% |
| Megan Mosto | 3/10 | 2916 days | 2% |
| Paul and Paula | 7/10 | 2931 days | 3% |
| Tammy Schein | 9/10 | 2955 days | 3% |
| Paul Morris | 7/10 | 3187 days | 2% |
| Laura Arbuthnot | 2/10 | 3345 days | 1% |
| Philippa and Adam | 5/10 | 3598 days | 1% |
| Tom Reber | 3/10 | 3765 days | 1% |
| Leah Stewart | 6/10 | 3991 days | 1% |
| Ben Sheridan | 6/10 | 4337 days | 0% |
| Caren van Gastel | 8/10 | 4357 days | 0% |
| Rory Seaton | 9/10 | 4357 days | 0% |
| Yosh Boy | 1/10 | 4508 days | 0% |
| Fred and Carin | 7/10 | 4741 days | 1% |
| Stefan and Brigit and Janek | 8/10 | 4744 days | 1% |
| Alex Laidlaw | 9/10 | 4759 days | 1% |
| Ton Franke | 8/10 | 4768 days | 1% |
| Ryan J | 3/10 | 4842 days | 1% |
| Robin Sable | 9/10 | 5008 days | 1% |
| Margreet Hanemaaijer | 3/10 | 5013 days | 1% |
| Rien | 9/10 | 5019 days | 1% |
| Matthias Angela | 8/10 | 5021 days | 1% |
| DavidT | 7/10 | 5027 days | 1% |
| lmoore | 2/10 | 5027 days | 0% |
| Vlutters | 8/10 | 5032 days | 1% |
| Elke Ingulf | 8/10 | 5036 days | 1% |
| B Sluis | 8/10 | 5036 days | 1% |
| Richard & Jane | 9/10 | 5036 days | 1% |
| Nigel Horrocks | 8/10 | 5037 days | 1% |
| Sabine & Stefan | 4/10 | 5040 days | 1% |
| Randewyk | 9/10 | 5040 days | 1% |
| Gerrit & Martina | 7/10 | 5041 days | 1% |
| Gabriele Wendt | 8/10 | 5041 days | 1% |
| Butz | 10/10 | 5042 days | 1% |
| David & Sue Lokkerbol | 5/10 | 5042 days | 1% |
| joerem | 2/10 | 5056 days | 0% |
| Brock Wagner | 7/10 | 5375 days | 1% |
| Leon van Hengel | 8/10 | 5376 days | 1% |
| Sophia Kelly | 4/10 | 5377 days | 1% |
| John Duffy | 10/10 | 5379 days | 1% |
| Steve & Pearl Baker | 8/10 | 5383 days | 1% |
| Julia | 9/10 | 5383 days | 1% |
| Bill Cutler | 9/10 | 5383 days | 1% |
| Katherine Forward | 8/10 | 5387 days | 1% |
| Gert Vogelaers | 9/10 | 5396 days | 1% |
| James Jackson | 6/10 | 5411 days | 1% |
| Fabian | 6/10 | 5412 days | 1% |
| Robert Cox | 8/10 | 5412 days | 1% |
| Claire Bulmer | 3/10 | 5416 days | 1% |
| Remco Smit | 10/10 | 5417 days | 1% |
| allan12 | 3/10 | 5452 days | 1% |
| Nuro | 8/10 | 5499 days | 1% |
| Pete & Chris | 2/10 | 5682 days | 0% |
| Lomas | 10/10 | 5687 days | 1% |
| maggie Webster | 8/10 | 5744 days | 1% |
| Giaque | 9/10 | 5764 days | 1% |
| Annie | 8/10 | 5780 days | 1% |
| Susan Hitchins | 9/10 | 5782 days | 1% |
| Terry Phillips | 8/10 | 5783 days | 1% |
| Rob Alston | 5/10 | 5786 days | 1% |
| S Luis Van Oler | 9/10 | 5791 days | 1% |
| Astrio Gregersen | 5/10 | 5815 days | 1% |
| gary mitchell | 10/10 | 5848 days | 1% |
| Colin S | 10/10 | 5856 days | 1% |
| Pia | 9/10 | 5859 days | 1% |
| Roma | 8/10 | 5871 days | 1% |
| Nathalie | 2/10 | 6089 days | 0% |
| Silvia Huerlimann | 6/10 | 6092 days | 1% |
| Thomas1646 | 8/10 | 6099 days | 1% |
| JohnN | 8/10 | 6109 days | 1% |
| Hans | 8/10 | 6109 days | 1% |
| Andy Baker | 9/10 | 6112 days | 1% |
| MrHebbard | 9/10 | 6125 days | 1% |
| CarolB | 8/10 | 6126 days | 1% |
| VolkerS | 9/10 | 6126 days | 1% |
| CateNetherlands | 9/10 | 6134 days | 1% |
| Heath | 7/10 | 6137 days | 1% |
| Joery | 8/10 | 6139 days | 1% |
| Ralf | 7/10 | 6191 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mt / Mount Aspiring Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Mt / Mount Aspiring Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mt / Mount Aspiring Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
2.94% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.