Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mt / Mount Aspiring Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mt / Mount Aspiring Holiday Park
Valid Reviews
104 Valid Reviews
The Mt / Mount Aspiring Holiday Park experience has a total of 109 reviews. There are 104 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 104 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 22 |
|
21% |
| 8/10 | 32 |
|
31% |
| 7/10 | 11 |
|
11% |
| 6/10 | 8 |
|
8% |
| 5/10 | 5 |
|
5% |
| 4/10 | 3 |
|
3% |
| 3/10 | 6 |
|
6% |
| 2/10 | 5 |
|
5% |
| 1/10 | 1 |
|
1% |
72.60% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park valid reviews is 72.60% and is based on 104 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
62 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 104 valid reviews, the experience has 62 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 62 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
8% |
| 9/10 | 17 |
|
27% |
| 8/10 | 23 |
|
37% |
| 7/10 | 5 |
|
8% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 2 |
|
3% |
| 2/10 | 2 |
|
3% |
| 1/10 | 0 |
|
0% |
76.45% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park face-to-face reviews is 76.45% and is based on 62 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.40%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Marie-Claude Ruata | 8/10 | 18 days | 99% |
| Kari Flanagan | 9/10 | 49 days | 100% |
| Viktoria | 10/10 | 355 days | 94% |
| David | 10/10 | 355 days | 94% |
| C Emes | 10/10 | 383 days | 93% |
| Jessica Heinrich | 5/10 | 383 days | 71% |
| Aaron | 8/10 | 506 days | 85% |
| Laura | 7/10 | 536 days | 79% |
| Lu | 8/10 | 749 days | 67% |
| Millie | 10/10 | 811 days | 63% |
| Diana Antunez | 8/10 | 872 days | 56% |
| Sue | 10/10 | 1055 days | 39% |
| Felix | 9/10 | 1145 days | 31% |
| Charlotte Houël | 6/10 | 1145 days | 27% |
| Pateke | 6/10 | 2241 days | 3% |
| Phoebe | 8/10 | 2272 days | 4% |
| Johannes | 9/10 | 2547 days | 3% |
| Liz | 8/10 | 2547 days | 3% |
| Flatlanders | 6/10 | 2575 days | 3% |
| Maxime | 8/10 | 2606 days | 3% |
| JT | 8/10 | 2606 days | 3% |
| Mahi | 7/10 | 2637 days | 3% |
| Ray Tombs | 9/10 | 2881 days | 3% |
| Nicky Edwards | 7/10 | 2925 days | 2% |
| Maureen Allouche | 8/10 | 2932 days | 2% |
| Shira LA | 4/10 | 2940 days | 1% |
| Megan Mosto | 3/10 | 2992 days | 1% |
| Paul and Paula | 7/10 | 3007 days | 2% |
| Tammy Schein | 9/10 | 3031 days | 2% |
| Paul Morris | 7/10 | 3263 days | 2% |
| Laura Arbuthnot | 2/10 | 3421 days | 0% |
| Philippa and Adam | 5/10 | 3674 days | 1% |
| Tom Reber | 3/10 | 3842 days | 0% |
| Leah Stewart | 6/10 | 4067 days | 0% |
| Ben Sheridan | 6/10 | 4413 days | 0% |
| Caren van Gastel | 8/10 | 4433 days | 1% |
| Rory Seaton | 9/10 | 4433 days | 1% |
| Yosh Boy | 1/10 | 4585 days | 0% |
| Fred and Carin | 7/10 | 4817 days | 1% |
| Stefan and Brigit and Janek | 8/10 | 4820 days | 1% |
| Alex Laidlaw | 9/10 | 4835 days | 1% |
| Ton Franke | 8/10 | 4844 days | 1% |
| Ryan J | 3/10 | 4919 days | 0% |
| Robin Sable | 9/10 | 5084 days | 1% |
| Margreet Hanemaaijer | 3/10 | 5089 days | 0% |
| Rien | 9/10 | 5095 days | 1% |
| Matthias Angela | 8/10 | 5097 days | 1% |
| DavidT | 7/10 | 5103 days | 1% |
| lmoore | 2/10 | 5103 days | 0% |
| Vlutters | 8/10 | 5108 days | 1% |
| Elke Ingulf | 8/10 | 5112 days | 1% |
| B Sluis | 8/10 | 5112 days | 1% |
| Richard & Jane | 9/10 | 5112 days | 1% |
| Nigel Horrocks | 8/10 | 5113 days | 1% |
| Sabine & Stefan | 4/10 | 5116 days | 0% |
| Randewyk | 9/10 | 5116 days | 1% |
| Gerrit & Martina | 7/10 | 5117 days | 1% |
| Gabriele Wendt | 8/10 | 5117 days | 1% |
| Butz | 10/10 | 5118 days | 1% |
| David & Sue Lokkerbol | 5/10 | 5118 days | 0% |
| joerem | 2/10 | 5132 days | 0% |
| Brock Wagner | 7/10 | 5451 days | 1% |
| Leon van Hengel | 8/10 | 5452 days | 1% |
| Sophia Kelly | 4/10 | 5453 days | 0% |
| John Duffy | 10/10 | 5455 days | 1% |
| Steve & Pearl Baker | 8/10 | 5459 days | 1% |
| Julia | 9/10 | 5459 days | 1% |
| Bill Cutler | 9/10 | 5459 days | 1% |
| Katherine Forward | 8/10 | 5463 days | 1% |
| Gert Vogelaers | 9/10 | 5472 days | 1% |
| James Jackson | 6/10 | 5487 days | 0% |
| Fabian | 6/10 | 5488 days | 0% |
| Robert Cox | 8/10 | 5488 days | 1% |
| Claire Bulmer | 3/10 | 5492 days | 0% |
| Remco Smit | 10/10 | 5493 days | 1% |
| allan12 | 3/10 | 5528 days | 0% |
| Nuro | 8/10 | 5575 days | 1% |
| Pete & Chris | 2/10 | 5759 days | 0% |
| Lomas | 10/10 | 5764 days | 1% |
| maggie Webster | 8/10 | 5820 days | 1% |
| Giaque | 9/10 | 5840 days | 1% |
| Annie | 8/10 | 5856 days | 1% |
| Susan Hitchins | 9/10 | 5858 days | 1% |
| Terry Phillips | 8/10 | 5859 days | 1% |
| Rob Alston | 5/10 | 5862 days | 0% |
| S Luis Van Oler | 9/10 | 5867 days | 1% |
| Astrio Gregersen | 5/10 | 5891 days | 0% |
| gary mitchell | 10/10 | 5924 days | 1% |
| Colin S | 10/10 | 5932 days | 1% |
| Pia | 9/10 | 5935 days | 1% |
| Roma | 8/10 | 5947 days | 1% |
| Nathalie | 2/10 | 6165 days | 0% |
| Silvia Huerlimann | 6/10 | 6168 days | 0% |
| Thomas1646 | 8/10 | 6175 days | 1% |
| JohnN | 8/10 | 6185 days | 1% |
| Hans | 8/10 | 6185 days | 1% |
| Andy Baker | 9/10 | 6188 days | 1% |
| MrHebbard | 9/10 | 6201 days | 1% |
| CarolB | 8/10 | 6202 days | 1% |
| VolkerS | 9/10 | 6202 days | 1% |
| CateNetherlands | 9/10 | 6210 days | 1% |
| Heath | 7/10 | 6213 days | 1% |
| Joery | 8/10 | 6215 days | 1% |
| Ralf | 7/10 | 6267 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mt / Mount Aspiring Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Mt / Mount Aspiring Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mt / Mount Aspiring Holiday Park experience has been adjusted for 3 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 0 | -0.00% |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| 6 | -0.12% |
| … | … |
Balancing Adjustment
1.96% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.