Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mt / Mount Aspiring Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mt / Mount Aspiring Holiday Park
Valid Reviews
114 Valid Reviews
The Mt / Mount Aspiring Holiday Park experience has a total of 116 reviews. There are 114 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 114 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
13% |
| 9/10 | 22 |
|
19% |
| 8/10 | 35 |
|
31% |
| 7/10 | 11 |
|
10% |
| 6/10 | 8 |
|
7% |
| 5/10 | 5 |
|
4% |
| 4/10 | 3 |
|
3% |
| 3/10 | 7 |
|
6% |
| 2/10 | 5 |
|
4% |
| 1/10 | 3 |
|
3% |
72.28% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park valid reviews is 72.28% and is based on 114 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
62 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 114 valid reviews, the experience has 62 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 62 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
8% |
| 9/10 | 17 |
|
27% |
| 8/10 | 23 |
|
37% |
| 7/10 | 5 |
|
8% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 2 |
|
3% |
| 2/10 | 2 |
|
3% |
| 1/10 | 0 |
|
0% |
76.45% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park face-to-face reviews is 76.45% and is based on 62 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.23%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pierre Leroux | 10/10 | 20 days | 100% |
| christina michael | 1/10 | 20 days | 40% |
| david spencer | 8/10 | 51 days | 98% |
| Haydyn Bevis | 8/10 | 51 days | 98% |
| Jenny Hobson-Frohock | 10/10 | 51 days | 100% |
| Amy | 8/10 | 51 days | 98% |
| Marie-Claude Ruata | 8/10 | 79 days | 98% |
| Susan Melgaard Rasmussen | 3/10 | 79 days | 54% |
| Cees Koeman | 10/10 | 79 days | 100% |
| Colin Mitchell | 1/10 | 79 days | 40% |
| Kari Flanagan | 9/10 | 110 days | 98% |
| Paul T Beisser III | 10/10 | 171 days | 98% |
| Viktoria | 10/10 | 416 days | 90% |
| David | 10/10 | 416 days | 90% |
| C Emes | 10/10 | 444 days | 89% |
| Jessica Heinrich | 5/10 | 444 days | 68% |
| Aaron | 8/10 | 567 days | 80% |
| Laura | 7/10 | 597 days | 74% |
| Lu | 8/10 | 810 days | 61% |
| Millie | 10/10 | 872 days | 56% |
| Diana Antunez | 8/10 | 933 days | 49% |
| Sue | 10/10 | 1116 days | 33% |
| Felix | 9/10 | 1206 days | 26% |
| Charlotte Houël | 6/10 | 1206 days | 23% |
| Pateke | 6/10 | 2302 days | 3% |
| Phoebe | 8/10 | 2333 days | 4% |
| Johannes | 9/10 | 2608 days | 3% |
| Liz | 8/10 | 2608 days | 3% |
| Flatlanders | 6/10 | 2636 days | 3% |
| Maxime | 8/10 | 2667 days | 3% |
| JT | 8/10 | 2667 days | 3% |
| Mahi | 7/10 | 2698 days | 3% |
| Ray Tombs | 9/10 | 2942 days | 2% |
| Nicky Edwards | 7/10 | 2986 days | 2% |
| Maureen Allouche | 8/10 | 2993 days | 2% |
| Shira LA | 4/10 | 3001 days | 1% |
| Megan Mosto | 3/10 | 3053 days | 1% |
| Paul and Paula | 7/10 | 3068 days | 2% |
| Tammy Schein | 9/10 | 3092 days | 2% |
| Paul Morris | 7/10 | 3324 days | 2% |
| Laura Arbuthnot | 2/10 | 3482 days | 0% |
| Philippa and Adam | 5/10 | 3735 days | 1% |
| Tom Reber | 3/10 | 3903 days | 0% |
| Leah Stewart | 6/10 | 4128 days | 0% |
| Ben Sheridan | 6/10 | 4474 days | 0% |
| Caren van Gastel | 8/10 | 4494 days | 1% |
| Rory Seaton | 9/10 | 4494 days | 1% |
| Yosh Boy | 1/10 | 4646 days | 0% |
| Fred and Carin | 7/10 | 4878 days | 1% |
| Stefan and Brigit and Janek | 8/10 | 4881 days | 1% |
| Alex Laidlaw | 9/10 | 4896 days | 1% |
| Ton Franke | 8/10 | 4905 days | 1% |
| Ryan J | 3/10 | 4980 days | 0% |
| Robin Sable | 9/10 | 5145 days | 1% |
| Margreet Hanemaaijer | 3/10 | 5150 days | 0% |
| Rien | 9/10 | 5156 days | 1% |
| Matthias Angela | 8/10 | 5158 days | 1% |
| DavidT | 7/10 | 5164 days | 1% |
| lmoore | 2/10 | 5164 days | 0% |
| Vlutters | 8/10 | 5169 days | 1% |
| Elke Ingulf | 8/10 | 5173 days | 1% |
| B Sluis | 8/10 | 5173 days | 1% |
| Richard & Jane | 9/10 | 5173 days | 1% |
| Nigel Horrocks | 8/10 | 5174 days | 1% |
| Sabine & Stefan | 4/10 | 5177 days | 0% |
| Randewyk | 9/10 | 5177 days | 1% |
| Gerrit & Martina | 7/10 | 5178 days | 1% |
| Gabriele Wendt | 8/10 | 5178 days | 1% |
| Butz | 10/10 | 5179 days | 1% |
| David & Sue Lokkerbol | 5/10 | 5179 days | 0% |
| joerem | 2/10 | 5193 days | 0% |
| Brock Wagner | 7/10 | 5512 days | 1% |
| Leon van Hengel | 8/10 | 5513 days | 1% |
| Sophia Kelly | 4/10 | 5514 days | 0% |
| John Duffy | 10/10 | 5516 days | 1% |
| Steve & Pearl Baker | 8/10 | 5520 days | 1% |
| Julia | 9/10 | 5520 days | 1% |
| Bill Cutler | 9/10 | 5520 days | 1% |
| Katherine Forward | 8/10 | 5524 days | 1% |
| Gert Vogelaers | 9/10 | 5533 days | 1% |
| James Jackson | 6/10 | 5548 days | 0% |
| Fabian | 6/10 | 5549 days | 0% |
| Robert Cox | 8/10 | 5549 days | 1% |
| Claire Bulmer | 3/10 | 5553 days | 0% |
| Remco Smit | 10/10 | 5554 days | 1% |
| allan12 | 3/10 | 5589 days | 0% |
| Nuro | 8/10 | 5636 days | 1% |
| Pete & Chris | 2/10 | 5820 days | 0% |
| Lomas | 10/10 | 5825 days | 1% |
| maggie Webster | 8/10 | 5881 days | 1% |
| Giaque | 9/10 | 5901 days | 1% |
| Annie | 8/10 | 5917 days | 1% |
| Susan Hitchins | 9/10 | 5919 days | 1% |
| Terry Phillips | 8/10 | 5920 days | 1% |
| Rob Alston | 5/10 | 5923 days | 0% |
| S Luis Van Oler | 9/10 | 5928 days | 1% |
| Astrio Gregersen | 5/10 | 5952 days | 0% |
| gary mitchell | 10/10 | 5985 days | 1% |
| Colin S | 10/10 | 5993 days | 1% |
| Pia | 9/10 | 5996 days | 1% |
| Roma | 8/10 | 6008 days | 1% |
| Nathalie | 2/10 | 6226 days | 0% |
| Silvia Huerlimann | 6/10 | 6229 days | 0% |
| Thomas1646 | 8/10 | 6236 days | 1% |
| JohnN | 8/10 | 6246 days | 1% |
| Hans | 8/10 | 6246 days | 1% |
| Andy Baker | 9/10 | 6249 days | 1% |
| MrHebbard | 9/10 | 6262 days | 1% |
| CarolB | 8/10 | 6263 days | 1% |
| VolkerS | 9/10 | 6263 days | 1% |
| CateNetherlands | 9/10 | 6271 days | 1% |
| Heath | 7/10 | 6274 days | 1% |
| Joery | 8/10 | 6276 days | 1% |
| Ralf | 7/10 | 6328 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mt / Mount Aspiring Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.03% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 70 days. However the Mt / Mount Aspiring Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mt / Mount Aspiring Holiday Park experience has been adjusted for 2 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 0 | -0.00% |
| 1 | -0.02% |
| 2 | -0.03% |
| 3 | -0.05% |
| 4 | -0.07% |
| 5 | -0.08% |
| … | … |
Balancing Adjustment
2.43% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.