Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mt / Mount Aspiring Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mt / Mount Aspiring Holiday Park
Valid Reviews
116 Valid Reviews
The Mt / Mount Aspiring Holiday Park experience has a total of 118 reviews. There are 116 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 16 |
|
14% |
| 9/10 | 22 |
|
19% |
| 8/10 | 35 |
|
30% |
| 7/10 | 11 |
|
9% |
| 6/10 | 9 |
|
8% |
| 5/10 | 5 |
|
4% |
| 4/10 | 3 |
|
3% |
| 3/10 | 7 |
|
6% |
| 2/10 | 5 |
|
4% |
| 1/10 | 3 |
|
3% |
72.17% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park valid reviews is 72.17% and is based on 115 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
62 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 62 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 62 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
8% |
| 9/10 | 17 |
|
27% |
| 8/10 | 23 |
|
37% |
| 7/10 | 5 |
|
8% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 2 |
|
3% |
| 2/10 | 2 |
|
3% |
| 1/10 | 0 |
|
0% |
76.45% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park face-to-face reviews is 76.45% and is based on 62 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.10%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Wing Pong Wing | 10/10 | 30 days | 100% |
| Pierre Leroux | 10/10 | 121 days | 99% |
| christina michael | 1/10 | 121 days | 40% |
| Eleanor Jackson | 6/10 | 121 days | 85% |
| david spencer | 8/10 | 152 days | 97% |
| Haydyn Bevis | 8/10 | 152 days | 97% |
| Jenny Hobson-Frohock | 10/10 | 152 days | 99% |
| Amy | 8/10 | 152 days | 97% |
| Marie-Claude Ruata | 8/10 | 180 days | 96% |
| Susan Melgaard Rasmussen | 3/10 | 180 days | 53% |
| Cees Koeman | 10/10 | 180 days | 98% |
| Colin Mitchell | 1/10 | 180 days | 40% |
| Kari Flanagan | 9/10 | 211 days | 97% |
| Paul T Beisser III | 10/10 | 272 days | 96% |
| Viktoria | 10/10 | 517 days | 85% |
| David | 10/10 | 517 days | 85% |
| C Emes | 10/10 | 545 days | 83% |
| Jessica Heinrich | 5/10 | 545 days | 63% |
| Aaron | 8/10 | 668 days | 73% |
| Laura | 7/10 | 698 days | 67% |
| Lu | 8/10 | 911 days | 52% |
| Millie | 10/10 | 973 days | 46% |
| Diana Antunez | 8/10 | 1034 days | 40% |
| Sue | 10/10 | 1217 days | 26% |
| Felix | 9/10 | 1307 days | 20% |
| Charlotte Houël | 6/10 | 1307 days | 17% |
| Pateke | 6/10 | 2403 days | 3% |
| Phoebe | 8/10 | 2434 days | 3% |
| Johannes | 9/10 | 2709 days | 3% |
| Liz | 8/10 | 2709 days | 3% |
| Flatlanders | 6/10 | 2737 days | 3% |
| Maxime | 8/10 | 2768 days | 3% |
| JT | 8/10 | 2768 days | 3% |
| Mahi | 7/10 | 2799 days | 3% |
| Ray Tombs | 9/10 | 3043 days | 2% |
| Nicky Edwards | 7/10 | 3087 days | 2% |
| Maureen Allouche | 8/10 | 3094 days | 2% |
| Shira LA | 4/10 | 3102 days | 1% |
| Megan Mosto | 3/10 | 3154 days | 1% |
| Paul and Paula | 7/10 | 3169 days | 2% |
| Tammy Schein | 9/10 | 3194 days | 2% |
| Paul Morris | 7/10 | 3425 days | 1% |
| Laura Arbuthnot | 2/10 | 3583 days | 0% |
| Philippa and Adam | 5/10 | 3836 days | 1% |
| Tom Reber | 3/10 | 4004 days | 0% |
| Leah Stewart | 6/10 | 4229 days | 0% |
| Ben Sheridan | 6/10 | 4575 days | 1% |
| Caren van Gastel | 8/10 | 4595 days | 1% |
| Rory Seaton | 9/10 | 4595 days | 1% |
| Yosh Boy | 1/10 | 4747 days | 0% |
| Fred and Carin | 7/10 | 4979 days | 1% |
| Stefan and Brigit and Janek | 8/10 | 4982 days | 1% |
| Alex Laidlaw | 9/10 | 4997 days | 1% |
| Ton Franke | 8/10 | 5006 days | 1% |
| Ryan J | 3/10 | 5081 days | 0% |
| Robin Sable | 9/10 | 5246 days | 1% |
| Margreet Hanemaaijer | 3/10 | 5251 days | 0% |
| Rien | 9/10 | 5257 days | 1% |
| Matthias Angela | 8/10 | 5259 days | 1% |
| DavidT | 7/10 | 5265 days | 1% |
| lmoore | 2/10 | 5265 days | 0% |
| Vlutters | 8/10 | 5270 days | 1% |
| Elke Ingulf | 8/10 | 5274 days | 1% |
| B Sluis | 8/10 | 5274 days | 1% |
| Richard & Jane | 9/10 | 5274 days | 1% |
| Nigel Horrocks | 8/10 | 5275 days | 1% |
| Sabine & Stefan | 4/10 | 5278 days | 0% |
| Randewyk | 9/10 | 5278 days | 1% |
| Gerrit & Martina | 7/10 | 5279 days | 1% |
| Gabriele Wendt | 8/10 | 5279 days | 1% |
| Butz | 10/10 | 5280 days | 1% |
| David & Sue Lokkerbol | 5/10 | 5280 days | 1% |
| joerem | 2/10 | 5294 days | 0% |
| Brock Wagner | 7/10 | 5613 days | 1% |
| Leon van Hengel | 8/10 | 5614 days | 1% |
| Sophia Kelly | 4/10 | 5615 days | 0% |
| John Duffy | 10/10 | 5617 days | 1% |
| Steve & Pearl Baker | 8/10 | 5621 days | 1% |
| Julia | 9/10 | 5621 days | 1% |
| Bill Cutler | 9/10 | 5621 days | 1% |
| Katherine Forward | 8/10 | 5625 days | 1% |
| Gert Vogelaers | 9/10 | 5634 days | 1% |
| James Jackson | 6/10 | 5649 days | 1% |
| Fabian | 6/10 | 5650 days | 1% |
| Robert Cox | 8/10 | 5650 days | 1% |
| Claire Bulmer | 3/10 | 5654 days | 0% |
| Remco Smit | 10/10 | 5655 days | 1% |
| allan12 | 3/10 | 5690 days | 0% |
| Nuro | 8/10 | 5737 days | 1% |
| Pete & Chris | 2/10 | 5921 days | 0% |
| Lomas | 10/10 | 5926 days | 1% |
| maggie Webster | 8/10 | 5982 days | 1% |
| Giaque | 9/10 | 6002 days | 1% |
| Annie | 8/10 | 6018 days | 1% |
| Susan Hitchins | 9/10 | 6020 days | 1% |
| Terry Phillips | 8/10 | 6021 days | 1% |
| Rob Alston | 5/10 | 6024 days | 1% |
| S Luis Van Oler | 9/10 | 6029 days | 1% |
| Astrio Gregersen | 5/10 | 6053 days | 1% |
| gary mitchell | 10/10 | 6086 days | 1% |
| Colin S | 10/10 | 6094 days | 1% |
| Pia | 9/10 | 6097 days | 1% |
| Roma | 8/10 | 6109 days | 1% |
| Nathalie | 2/10 | 6327 days | 0% |
| Silvia Huerlimann | 6/10 | 6330 days | 1% |
| Thomas1646 | 8/10 | 6337 days | 1% |
| JohnN | 8/10 | 6347 days | 1% |
| Hans | 8/10 | 6347 days | 1% |
| Andy Baker | 9/10 | 6350 days | 1% |
| MrHebbard | 9/10 | 6363 days | 1% |
| CarolB | 8/10 | 6364 days | 1% |
| VolkerS | 9/10 | 6364 days | 1% |
| CateNetherlands | 9/10 | 6372 days | 1% |
| Heath | 7/10 | 6375 days | 1% |
| Joery | 8/10 | 6377 days | 1% |
| Ralf | 7/10 | 6429 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mt / Mount Aspiring Holiday Park does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.