Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mt / Mount Aspiring Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mt / Mount Aspiring Holiday Park
Valid Reviews
115 Valid Reviews
The Mt / Mount Aspiring Holiday Park experience has a total of 117 reviews. There are 115 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 115 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
13% |
| 9/10 | 22 |
|
19% |
| 8/10 | 35 |
|
30% |
| 7/10 | 11 |
|
10% |
| 6/10 | 9 |
|
8% |
| 5/10 | 5 |
|
4% |
| 4/10 | 3 |
|
3% |
| 3/10 | 7 |
|
6% |
| 2/10 | 5 |
|
4% |
| 1/10 | 3 |
|
3% |
72.17% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park valid reviews is 72.17% and is based on 115 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
62 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 115 valid reviews, the experience has 62 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 62 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
8% |
| 9/10 | 17 |
|
27% |
| 8/10 | 23 |
|
37% |
| 7/10 | 5 |
|
8% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 2 |
|
3% |
| 2/10 | 2 |
|
3% |
| 1/10 | 0 |
|
0% |
76.45% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park face-to-face reviews is 76.45% and is based on 62 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.19%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pierre Leroux | 10/10 | 60 days | 100% |
| christina michael | 1/10 | 60 days | 40% |
| Eleanor Jackson | 6/10 | 60 days | 86% |
| david spencer | 8/10 | 91 days | 98% |
| Haydyn Bevis | 8/10 | 91 days | 98% |
| Jenny Hobson-Frohock | 10/10 | 91 days | 100% |
| Amy | 8/10 | 91 days | 98% |
| Marie-Claude Ruata | 8/10 | 119 days | 97% |
| Susan Melgaard Rasmussen | 3/10 | 119 days | 54% |
| Cees Koeman | 10/10 | 119 days | 99% |
| Colin Mitchell | 1/10 | 119 days | 40% |
| Kari Flanagan | 9/10 | 150 days | 98% |
| Paul T Beisser III | 10/10 | 211 days | 98% |
| Viktoria | 10/10 | 456 days | 88% |
| David | 10/10 | 456 days | 88% |
| C Emes | 10/10 | 484 days | 87% |
| Jessica Heinrich | 5/10 | 484 days | 66% |
| Aaron | 8/10 | 607 days | 77% |
| Laura | 7/10 | 637 days | 72% |
| Lu | 8/10 | 850 days | 58% |
| Millie | 10/10 | 912 days | 52% |
| Diana Antunez | 8/10 | 973 days | 45% |
| Sue | 10/10 | 1156 days | 30% |
| Felix | 9/10 | 1246 days | 24% |
| Charlotte Houël | 6/10 | 1246 days | 21% |
| Pateke | 6/10 | 2342 days | 3% |
| Phoebe | 8/10 | 2373 days | 4% |
| Johannes | 9/10 | 2648 days | 3% |
| Liz | 8/10 | 2648 days | 3% |
| Flatlanders | 6/10 | 2676 days | 3% |
| Maxime | 8/10 | 2707 days | 3% |
| JT | 8/10 | 2707 days | 3% |
| Mahi | 7/10 | 2738 days | 3% |
| Ray Tombs | 9/10 | 2982 days | 2% |
| Nicky Edwards | 7/10 | 3026 days | 2% |
| Maureen Allouche | 8/10 | 3033 days | 2% |
| Shira LA | 4/10 | 3041 days | 1% |
| Megan Mosto | 3/10 | 3093 days | 1% |
| Paul and Paula | 7/10 | 3108 days | 2% |
| Tammy Schein | 9/10 | 3133 days | 2% |
| Paul Morris | 7/10 | 3364 days | 2% |
| Laura Arbuthnot | 2/10 | 3522 days | 0% |
| Philippa and Adam | 5/10 | 3775 days | 1% |
| Tom Reber | 3/10 | 3943 days | 0% |
| Leah Stewart | 6/10 | 4168 days | 0% |
| Ben Sheridan | 6/10 | 4514 days | 1% |
| Caren van Gastel | 8/10 | 4534 days | 1% |
| Rory Seaton | 9/10 | 4534 days | 1% |
| Yosh Boy | 1/10 | 4686 days | 0% |
| Fred and Carin | 7/10 | 4918 days | 1% |
| Stefan and Brigit and Janek | 8/10 | 4921 days | 1% |
| Alex Laidlaw | 9/10 | 4936 days | 1% |
| Ton Franke | 8/10 | 4945 days | 1% |
| Ryan J | 3/10 | 5020 days | 0% |
| Robin Sable | 9/10 | 5185 days | 1% |
| Margreet Hanemaaijer | 3/10 | 5190 days | 0% |
| Rien | 9/10 | 5196 days | 1% |
| Matthias Angela | 8/10 | 5198 days | 1% |
| DavidT | 7/10 | 5204 days | 1% |
| lmoore | 2/10 | 5204 days | 0% |
| Vlutters | 8/10 | 5209 days | 1% |
| Elke Ingulf | 8/10 | 5213 days | 1% |
| B Sluis | 8/10 | 5213 days | 1% |
| Richard & Jane | 9/10 | 5213 days | 1% |
| Nigel Horrocks | 8/10 | 5214 days | 1% |
| Sabine & Stefan | 4/10 | 5217 days | 0% |
| Randewyk | 9/10 | 5217 days | 1% |
| Gerrit & Martina | 7/10 | 5218 days | 1% |
| Gabriele Wendt | 8/10 | 5218 days | 1% |
| Butz | 10/10 | 5219 days | 1% |
| David & Sue Lokkerbol | 5/10 | 5219 days | 0% |
| joerem | 2/10 | 5233 days | 0% |
| Brock Wagner | 7/10 | 5552 days | 1% |
| Leon van Hengel | 8/10 | 5553 days | 1% |
| Sophia Kelly | 4/10 | 5554 days | 0% |
| John Duffy | 10/10 | 5556 days | 1% |
| Steve & Pearl Baker | 8/10 | 5560 days | 1% |
| Julia | 9/10 | 5560 days | 1% |
| Bill Cutler | 9/10 | 5560 days | 1% |
| Katherine Forward | 8/10 | 5564 days | 1% |
| Gert Vogelaers | 9/10 | 5573 days | 1% |
| James Jackson | 6/10 | 5588 days | 1% |
| Fabian | 6/10 | 5589 days | 1% |
| Robert Cox | 8/10 | 5589 days | 1% |
| Claire Bulmer | 3/10 | 5593 days | 0% |
| Remco Smit | 10/10 | 5594 days | 1% |
| allan12 | 3/10 | 5629 days | 0% |
| Nuro | 8/10 | 5676 days | 1% |
| Pete & Chris | 2/10 | 5860 days | 0% |
| Lomas | 10/10 | 5865 days | 1% |
| maggie Webster | 8/10 | 5921 days | 1% |
| Giaque | 9/10 | 5941 days | 1% |
| Annie | 8/10 | 5957 days | 1% |
| Susan Hitchins | 9/10 | 5959 days | 1% |
| Terry Phillips | 8/10 | 5960 days | 1% |
| Rob Alston | 5/10 | 5963 days | 0% |
| S Luis Van Oler | 9/10 | 5968 days | 1% |
| Astrio Gregersen | 5/10 | 5992 days | 0% |
| gary mitchell | 10/10 | 6025 days | 1% |
| Colin S | 10/10 | 6033 days | 1% |
| Pia | 9/10 | 6036 days | 1% |
| Roma | 8/10 | 6048 days | 1% |
| Nathalie | 2/10 | 6266 days | 0% |
| Silvia Huerlimann | 6/10 | 6269 days | 1% |
| Thomas1646 | 8/10 | 6276 days | 1% |
| JohnN | 8/10 | 6286 days | 1% |
| Hans | 8/10 | 6286 days | 1% |
| Andy Baker | 9/10 | 6289 days | 1% |
| MrHebbard | 9/10 | 6302 days | 1% |
| CarolB | 8/10 | 6303 days | 1% |
| VolkerS | 9/10 | 6303 days | 1% |
| CateNetherlands | 9/10 | 6311 days | 1% |
| Heath | 7/10 | 6314 days | 1% |
| Joery | 8/10 | 6316 days | 1% |
| Ralf | 7/10 | 6368 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mt / Mount Aspiring Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.44% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 105 days. However the Mt / Mount Aspiring Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mt / Mount Aspiring Holiday Park experience has been adjusted for 36 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 33 | -0.41% |
| 34 | -0.42% |
| 35 | -0.43% |
| 36 | -0.44% |
| 37 | -0.46% |
| 38 | -0.47% |
| 39 | -0.48% |
| … | … |
Balancing Adjustment
2.80% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.