Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Portobello Village Tourist Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
84 Valid Reviews
The Portobello Village Tourist Park experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
The raw data average (mean) for all the Portobello Village Tourist Park valid reviews is 77.02% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
30 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 84 valid reviews, the experience has 30 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 30 face-to-face reviews:
The raw data average (mean) for all the Portobello Village Tourist Park face-to-face reviews is 80.67% and is based on 30 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Ana and Rob||8/10||170 days||97%|
|Tom Z.||9/10||383 days||82%|
|Sue W||8/10||444 days||70%|
|James & Kerry||9/10||809 days||19%|
|Melinda Pyke||8/10||870 days||13%|
|Grizzly Girl||8/10||870 days||13%|
|Bridget Cumming||7/10||1061 days||5%|
|M A Pelton||10/10||1064 days||5%|
|UK 50-something couple||8/10||1082 days||5%|
|Suzanne Wijsman||9/10||1090 days||5%|
|Sandra Jeffers||6/10||1190 days||4%|
|Howard Morris||8/10||1206 days||5%|
|Geoff Steele||7/10||1234 days||5%|
|Matthias Wohlgemuth||7/10||1461 days||4%|
|sara hoeflaken||8/10||1475 days||4%|
|Roeland Driessen||8/10||1477 days||4%|
|Cyrielle Vallat||6/10||1533 days||4%|
|Susan H||10/10||1572 days||4%|
|Ruth Hernandez||8/10||1574 days||4%|
|Joanna du Toit||7/10||1864 days||3%|
|Yvonne Wu||8/10||2088 days||3%|
|Soizic Vandermeersch||7/10||2111 days||3%|
|Erica b||7/10||2118 days||3%|
|Larry Dashiell||9/10||2149 days||3%|
|June Harris||6/10||2208 days||2%|
|Matthias Thorn||7/10||2208 days||3%|
|Patricia Revel||9/10||2485 days||2%|
|Gillian Scott||7/10||2513 days||2%|
|Julie Robinson||7/10||2530 days||2%|
|Julien de la lande||6/10||2556 days||2%|
|Wouter Bosch||7/10||2556 days||2%|
|Aude Moulin||5/10||2556 days||2%|
|Maya Bakker-deDreu||8/10||2564 days||2%|
|JoMary Smith||8/10||2574 days||2%|
|2 tent travelers from Montreal||5/10||2605 days||2%|
|Moni Sangoi||7/10||2908 days||1%|
|Mike & Jennie||8/10||3256 days||1%|
|Annie Breton||6/10||3594 days||0%|
|Robin Smith||10/10||3597 days||0%|
|Jim & Rebecca||9/10||3603 days||0%|
|Tony & Marina Greenaway||8/10||3604 days||0%|
|Manfred & Gabi||9/10||3622 days||0%|
|Frank Lehe||8/10||3624 days||0%|
|Marieke and Bert-Jan||8/10||3627 days||0%|
|Roy Seymour||8/10||3630 days||0%|
|Siebels Wilke||8/10||3908 days||1%|
|Peter Aerborg||9/10||3912 days||1%|
|Peter Brown||10/10||3972 days||1%|
|John Cox||8/10||3982 days||1%|
|Helmet Paula||3/10||3989 days||1%|
|Alexis De Wilde||9/10||4076 days||1%|
|Vivien Williams||10/10||4328 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Portobello Village Tourist Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 46 days. However the Portobello Village Tourist Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Portobello Village Tourist Park experience has been adjusted for 145 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.